#support

1 messages · Page 1577 of 1

deft storm
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I'm just kinda confused xd

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10x EU btw

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This is not some sorta report or anything, I'm just confused if he was hacking or not. Did he get banned, then unbanned? Or what's up

slow birch
lone verge
#

Hi! I just been banned for Hacking i have clips of me playing so not sure what to do?

marble mantleBOT
#

Hey, @lone verge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

balmy cypress
#

Looks like they were kicked for "hacking" but it was an incorrect kick so they were allowed back

proper obsidian
#

Just a quick question when a ban appeal get accepted does it still count as a ban on the record if it’s repealed

balmy cypress
proper obsidian
#

Okay cool thank you

deft storm
near halo
#

yo, is eu medium not working or is it my pc that dont work?

rugged mason
#

eu medium up

ocean turtle
sweet siren
#

my vip isnt working

patent loom
#

my vip isnt working

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ive reset 3 times and its making m,e wat 150 players?

sweet siren
#

yeah same

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<@&274971100184576010>

silk nebula
#

@sweet siren @patent loom

patent loom
#

ah ok

near halo
#

why 5x is down again?

silk nebula
near halo
#

its back up

silk nebula
#

Good!

raven mist
#

Daily restart of us servers

silk nebula
near halo
#

aaa okay i thought it crashed again

charred tree
#

How do I know if my appeal was accepted

nimble gulch
#

i bouth vip on wrong server can someone help me?

wanton tusk
#

!ticket

marble mantleBOT
#

Hey, @wanton tusk

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wanton tusk
#

!appeal

marble mantleBOT
#

Hey, @wanton tusk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

hexed nimbus
charred tree
#

When I logged back into the page it brought me back to the place where you would@make an appeal

hexed nimbus
#

what dus it say there

charred tree
#

“IF YOU'RE CURRENTLY BANNED, FILL IN THE BOXES BELOW.”

zenith sedge
#

/ticket

marble mantleBOT
#

Hey, @zenith sedge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hexed nimbus
#

then you are eighter not banned or not filled a appeal

charred tree
#

Okay cool I’ll try logging in when I get home@from work thank you

nimble gulch
#

@hexed nimbus no one is answaring my support ticket

hexed nimbus
nimble gulch
#

okok

pure sable
#

ayo any admins

silk nebula
pure sable
#

@silk nebula texted you already, if you could come voice i can explain faster

teal mural
#

hi , is there a way to change my vip from Main server too Medium?

silk nebula
hexed nimbus
#

Only 2 people handle payment tickets. The will awnser you asap

nimble gulch
#

can we see how many pepole are ahed of us?

hexed nimbus
#

Yes when you join it tell you amount ahead of you and behind you @nimble gulch

nimble gulch
#

where

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i am vip-2561

silk nebula
nimble gulch
#

ooh

silk nebula
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We can’t see how many tickets ahead of you but I’m sure it will be looked at asapheartoria

nimble gulch
#

okok

hexed nimbus
# nimble gulch okok

Ah next time please mention the exact thing you are referring 2 so we can awnser on the exact questing as I indeed tought you where talking about player q

near halo
#

So is anyone checking tickets this late in the wipe? Litterally a team of ESP running around on MED US

hexed nimbus
near halo
#

I was not complaining Mighty Mike. Just wondering if it is worth doing it depending on the ticket que,

hexed nimbus
#

Only with you guys helping us with this we can’t catch m as we can not be on every server 24/7 so thanx for taking the time making the reports

lone mortar
#

What Mike said ☝️

livid tapir
cerulean venture
#

Got a question, if I submitted my appeal on the same topic of my teammates for exceeding group limit of 3 in the 5x solo duo trio and it gets appealed does my team also get unbanned?

cerulean venture
#

Ah okay thank you

raw condor
#

!ticket

marble mantleBOT
#

Hey, @raw condor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
humble cargo
#

the vip on eu meduim will be restocked in the evening ??

marble mantleBOT
#

Hey, @humble cargo

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

stuck briar
#

!whitelist

livid tapir
stuck briar
#

this server do not whitelist?

livid tapir
#

Yes

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We do not

stuck briar
#

TT

livid tapir
#

@dark schooner how can we help you today

dark schooner
#

i got banned by saying country name

livid tapir
marble mantleBOT
#

Hey, @dark schooner

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

livid tapir
#

Appeal your mute here

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Or ban

fading rock
#

I'm going to take over my friend's VIP

near halo
#

UsmainHow long before wiping?

normal roost
fading rock
#

us main

silk nebula
near halo
#

Blueprint wipe: Force Wipe?

normal roost
near halo
#

It means today?

silk nebula
marble mantleBOT
#

Hey, @near halo

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 3PM EST / 7PM UK / 8PM CEST.
<t:1638471600:F> (your local time) is the time of the next force wipe and it will happen <t:1638471600:R>.

silk nebula
#

it shows your local time above

normal roost
#

Next force wipe should be January 6th

near halo
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Yes, thank you very much. I have already seen it

vagrant onyx
#

guys, when will be restart?

vagrant onyx
#

i mean restart before updating

normal roost
livid tapir
#

at least 15 before

vagrant onyx
#

oh, thanks

near halo
#

Find a soloist and build a solo village

#

Love us together

normal roost
near halo
#

PepeFlirty ok

brittle sluice
#

i need to speak to an admin

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and have them come to my base pls - i have caught an ESPer

marble mantleBOT
#

Hey, @brittle sluice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wispy dirge
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@brittle sluicePlease don't mention server names or player names, doing so may cause the suspected people to toggle their cheats.

brittle sluice
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i know admins can come look at the stashes. he pulled the stash up he went right to it

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i need an admin IN my base rn

lofty copper
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lol

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i took heil

wispy dirge
wispy dirge
brittle sluice
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my IRL buddy is admin and said they can scan the stashes and see that he did it

lofty copper
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and i did not do it

brittle sluice
#

so i need an admin to come here to scan it

lofty copper
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so waste of his time

wispy dirge
brittle sluice
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talkin to him now. ty

turbid sky
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I boosted the server got no air drop I did / auth in chat the booster kit did not show up

wispy dirge
turbid sky
#

Modded

wispy dirge
turbid sky
#

Yes

wispy dirge
turbid sky
#

Hold on

#

Just restarting rust

marble mantleBOT
#

Hey, @hollow plank

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

turbid sky
#

Ok it says I don't have permission and it says it may because i have not donated

wispy dirge
turbid sky
#

Sure

tribal knot
#

are servers going down for xmas update?

wispy dirge
marble mantleBOT
split swift
#

is there a new update incoming that we need to download?

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or just a restart?

wispy dirge
split swift
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ty

turbid sky
#

76561198341085291

wispy dirge
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@turbid sky looking into the issue now.

turbid sky
#

Ok thank you

livid tapir
#

@celest peak and @hasty tree can we help you?

wary osprey
#

<@&274971100184576010> us main is OLD MAP and save

livid tapir
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Servers wipe in 47 mins

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That was the xmas update

hexed nimbus
wary osprey
#

okay

celest peak
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yes can we join @livid tapir

livid tapir
#

Zen zen is waiting

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Join waiting for support

celest peak
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we did

livid tapir
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Might take a minute

celest peak
#

okay np bro

wise raptor
#

Was on rig and we died and crate disappeared?

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wow thats lit

livid tapir
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What server were you on

wise raptor
#

EU small

livid tapir
#

Unfortunate

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Happens when servers restart unfortunately

wise raptor
#

Any chance we can idk

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have a red card or smthing back cuz thats rlly fked us

livid tapir
gleaming hound
marble mantleBOT
sudden zephyr
#

Hello, is any support available? 🙂

livid tapir
#

What’s up

sudden zephyr
#

Hey there

#

I just got kicked due to restart of christmas update

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We were 2 with full kits and keycards etc in powerplant. When we logged back in we were dead to "nothing"

livid tapir
#

Admins do not interfere in gameplay, sorry but we do not refund loot.

sudden zephyr
#

Well thats aids

livid tapir
#

You’ll have to go try retrieve those kits again

sudden zephyr
#

will do

tranquil jay
#

winter sale on normal kits happening this year or has it stopped?

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

livid tapir
#

Check^

tranquil jay
#

it isnt

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ive checked, I was just wondering if there will be one out in a few days so i can just wait to renew kit

livid tapir
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Not sure

tranquil jay
#

ok, thanks anyway

vast island
#

!appeal

marble mantleBOT
#

Hey, @vast island

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

past flare
#

WHY DID I GET BANNED FROM CHAT ????

marble mantleBOT
#

Hey, @past flare

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

past flare
#

EVERYONE ELSE CHATTING SHIT AND I GET BANNED CAUSE YE CANT TAKE IT ???

wispy dirge
near halo
#

can someone please get a hold of @spare widget i was redircted for him for a chat ban and he doesn't seem to be answering

near halo
#

have you notified him ?

livid tapir
#

@lofty copper @quiet shore @past flare how can we help you

past flare
#

im in support

livid tapir
#

For

past flare
#

lukelynch

lofty copper
#

can i join a call with a admin with cath plz and thank u

#

think i got a cheater

verbal jackal
#

?report @lofty copper

marble mantleBOT
#

Hey, @lofty copper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

livid tapir
marble mantleBOT
#

Hey, @past flare

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

spare widget
#

@near halo Hey, I'll DM you

livid tapir
#

@quiet shore how can we help you

quiet shore
#

thinking ive found a cheater

livid tapir
marble mantleBOT
#

Hey, @quiet shore

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

torpid escarp
#

Hi Guys! Me "GarryNaxyison and Hevsik me temate" kicked from server and we cant login! Hevsik have vip ,but we dont see the server on Rust server lsit pls help guys!)

tough bane
pastel shoal
#

i have 1 question. if i just bought vip like 2 min ago.. and i got it on the wrong server. can i change it ?

tough bane
torpid escarp
#

connect 208.103.169.246:28015 its your server guys?)

tough bane
torpid escarp
#

we connect Rustoria Eu Main

coral pebble
#

what time does medium wipe

coral pebble
#

no

tough bane
torpid escarp
#

not connected(

coral pebble
#

i meant US

pastel shoal
torpid escarp
#

i can translate on video

#

oh

#

all good thx!

torpid escarp
#

thx friends!)

tough bane
pastel shoal
tough bane
#

I sadly can only help you via chat 🙂

tough bane
eager apex
#

hi

safe tusk
#

Hi Any Support Avalaiable ? after xmas update when i back online it say banned ? again?

eager apex
#

is there an admin I can speak to?

livid tapir
pastel shoal
# tough bane Read the Ip adress 🙂

i read it, but what i mean is i bought the VIP on eu main, but i don.t need it.. i need on eu medium. i didn.t even connected on main.. i realised 5 sec after i got it

tough bane
manic trench
#

can i get a admin help i got player assocaition ban wth

marble mantleBOT
#

Hey, @manic trench

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

subtle shard
#

where is the wipe on the main

tough bane
manic trench
#

any way i can get in a vc with a admin

unkempt canyon
#

literally nothing wrong with the map on med idk why yall would wipe it

livid tapir
unkempt canyon
#

old map had nothing wrong with it

manic trench
#

i was association ban because i got added to a chinese viallge ui so idint get killed

tough bane
manic trench
#

okay thank you!

unkempt canyon
#

why would admins change it lmao

livid tapir
#

Because we’re a feedback oriented server and that was the feedback we received

livid tapir
#

lol

#

No but lol

safe tusk
#

@tough yarrow are you avaliable ?

livid tapir
#

@safe tusk what do you need help with

#

@lean hound how can we help you

lean hound
#

i need help with vip

#

@livid tapir

livid tapir
charred tree
#

So I was banned for ban evasion and I put in an appeal to it but it told me that I was not banned so an Admin told me to put it under the Muted section and just put that it was a ban appeal and now that appeal has disappeared and I got no feedback but now im trying to put in a ban appeal but it still tells me that I am not banned...

livid tapir
#

What specifically

livid tapir
lean hound
#

i purchased it and it says it is cancelld i have my paypal payments too i can show

charred tree
#

I already did that

manic trench
#

it say i don't seem to be banned no more i don't understand

lean hound
#

i did

manic trench
#

but thanks for your guys help

lean hound
#

but no one answerd it yet

livid tapir
livid tapir
lean hound
#

alright just frustrating

manic trench
#

i just logged in got association banned again wth

charred tree
#

Should I put in another appeal since the first one was never responded?

livid tapir
livid tapir
manic trench
#

okay!

livid tapir
charred tree
#

I thought so too but usually itll tell me if the appeal is still in process and that isnt there anymore

charred tree
#

Today was supposed to be the day I heard back too RIP

#

It let me put in another appeal so who knows

manic trench
#

@livid tapir verify files still not working

upper escarp
#

!appealcn @near halo

wide delta
#

is it a possibility that i can switch my wip from eu main to medium, i bought the wrong one somehow and im not going to buy another one for medium, after it runs out i will continue to buy for the medium server but i probably wont if i cant switch it because all my friends are playing medium right now, any help is appreciated thank you

marble mantleBOT
#

您好, @near halo

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

sullen spear
#

check my tickets plz

ocean turtle
wide delta
#

thank you man 🙏

analog dirge
#

where fucking vip

ocean turtle
analog dirge
#

My vip is gone

sullen spear
#

me too

ocean turtle
#

they last for 30 days and if thats gone by, then you'll need to buy another

sullen spear
#

no

analog dirge
#

2021-12-16 11:50:57 Rust VIP | US Mondays £7.99 Complete

sullen spear
#

i today buy it

analog dirge
#

2021-12-16 11:50:57 Rust VIP | US Mondays £7.99 Complete

cedar barn
#

yould it be possible to get some help from a US mod

ocean turtle
sullen spear
#

yes

analog dirge
#

y

ocean turtle
#

how long time ago was that?

sullen spear
#

like 3-4hrs

manic trench
#

can someone check my account it says im not banned but im still getting kicked from the server

plucky siren
#

any admin online?

ocean turtle
ocean turtle
cedar barn
#

i need an admin please

ocean turtle
sullen spear
#

dont have someone talking with me

cedar barn
#

i need a whitelist

#

my mic isnt working

sullen spear
#

No one in Tickets talked to me

ocean turtle
sullen spear
#

like 1min

ocean turtle
sullen spear
#

Should I recreate the ticket?

manic trench
#

hi can someone help me I got association ban it says you don't seemed to be banned or something i verify files but still getting booted

hexed nimbus
plucky siren
#

i bought vip as gift for my friend, hes still in que

marble mantleBOT
#

Hey, @cedar barn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

ocean turtle
marble mantleBOT
#

Hey, @plucky siren

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

rich crescent
#

um u forgot to wipe the 3x

ocean turtle
safe tusk
#

@wispy loom Hi are you avaliable ?

rich crescent
#

US 3x

manic trench
#

@livid tapir are you available

hexed nimbus
rich crescent
#

oh

#

shit its thursday

manic trench
#

or @hexed nimbus

rich crescent
#

act like this never happened

hexed nimbus
manic trench
#

so I appealed a association ban heard I wasn't banned anymore i was told to verify files but still getting kicked

hexed nimbus
manic trench
#

oh i was added to team ui so i didnt get killed really 7 days?

hexed nimbus
#

so the perm got set over to a temp 7 days

manic trench
#

ohhh

#

anyway i can get my vip i just bought set to next week?

hexed nimbus
#

doubt it but feel free to make a payment support ticket

manic trench
#

if not its okay ill just support you guys again

#

ill just buy again

livid tapir
#

@near halo whatchu need help with

dusk berry
#

how the hell did i get banned for having a group limit over 3 but we only had 3 people and we didnt team with anyone wtf

livid tapir
marble mantleBOT
#

Hey, @dusk berry

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

manic trench
#

yeah 😦

livid tapir
#

Trust me been there

#

Mistakes happen

manic trench
#

wierdos on this game

livid tapir
#

Yup

manic trench
#

but appreciate it !

near halo
#

.\

tough yarrow
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dusk berry
#

yo can someone help me bruh

#

!appeal

marble mantleBOT
#

Hey, @dusk berry

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

livid tapir
#

With that?

dusk berry
#

nah it says im banned for exceeding group limit but i did an appeal and it said i wasnt banned nut wont let me get into server

livid tapir
dusk berry
#

ight i did

near halo
#

Is it possible to transfer VIP to another server, or is that not something offered/allowed?

#

friends all said they were gonna play one server, bought vip, then they decided on another

spare widget
#

@near halo You'd want to open up a #payment-support ticket to get the best answer for your specific situation

#

Just open that and then put in all relevant info, Steam ID, summary of what's going on, and you'll get a response as soon as possible

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

@spare widget thank you!

desert mortar
#

Hi, who i contact for sponsoring ? thx

quiet sky
#

Why am I a hacker???Can't get into the game

marble mantleBOT
#

Hey, @quiet sky

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

livid tapir
quiet sky
#

I bought a VIP,But I couldn't get into the game,Remind me hacker

#

I used the accelerator,In a foreign country

marble mantleBOT
#

您好, @quiet sky

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

quiet sky
#

I'm not a hacker.

civic light
#

can i please speak to admin about my ban appeal

quiet sky
#

can i please speak to admin about my ban appeal

amber pagoda
#

any admins i can talk 2 ?

#

i got banned on a 10x and u share bans with this server i didnt get banned on and they saod 2 make appeal on here

quaint patrol
quiet sky
#

VPN bennd How to deal with?@quaint patrol

quaint patrol
marble mantleBOT
#

Hey, @quiet sky

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

quiet sky
#

prompt Why can't appeal?

#

@quaint patrolCan you take a look at it?

near halo
#

Is there a way to check on a ticket I opened a few hours before Medium wiped? It appears tickets reset/delete upon server wipe.

spare widget
#

@near halo What's your Steam 64 ID please?

near halo
#

@spare widget sent PM with info.

#

hi im trying to buy vip but i cant sign into steam on my browser?

near halo
#

like my phone broke and i need to verify a code on my phone to sign in to steam so i cant buy vip

livid tapir
#

How can we help with that? 😅😅

near halo
#

i am signed into steam

#

but i cant sign into steam on my browser to buy vip

livid tapir
#

I understand that

#

What would you have us do about it

stiff widget
near halo
#

?

livid tapir
#

Good idea

near halo
#

how do i get there

#

oh

stiff widget
normal geyser
#

/ticket

marble mantleBOT
#

Hey, @normal geyser

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

livid tapir
#

@sinful fulcrum what do you need help with

civic light
#

i got banned off the 10x server but im unbanned off all the rest of the servers

marble mantleBOT
#

Hey, @civic light

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

livid tapir
#

See if that works?

sinful fulcrum
#

Anrial is the gamer

near halo
#

this really is not support but do one of you know what the snow man helment in the shop skin is for

sinful fulcrum
#

the hacker

civic light
#

@livid tapir it says im not banned but i cant join the 10x

livid tapir
#

What does it say when you try to join @civic light

civic light
#

it says that im banned for teaming

livid tapir
#

Those bans are usually 4 days

civic light
#

yeah i know and its been 4 days

#

i got banned like a week ago and the people who where on my team already got unbanned

livid tapir
#

Restart your game, verify game files and try loading in again

civic light
#

okay

#

this might be a dumb question but do you know how to verify the game files

marble mantleBOT
livid tapir
#

Sorry went afk but ^

civic light
#

its okay, also thank you

novel dragon
#

any admins on to mute spammers?

near halo
#

ye main has so many spamers

civic light
livid tapir
#

Alright you might have to wait for an admin to check it out

civic light
#

alright

near halo
#

3.8k hours tryna play a server. need 3k+ hours hmu. pref 2x

gloomy forum
#

what does vip do for one of the vanilla servers?

livid tapir
#

@brittle sluice what can we help you with

livid tapir
brittle sluice
#

@livid tapir need to message an admin, message said "kick banning" come to discord or something

spare widget
#

Hey

brittle sluice
#

no idea? it just said come to discord

gloomy forum
spare widget
#

@brittle sluice Just a second

livid tapir
brittle sluice
#

i dont have a mic cause im at work rn

spare widget
gloomy forum
livid tapir
gloomy forum
#

alright, thanks a lot

fiery rover
#

I keep getting disconnected for hacking but do not have a ban according to the website. Is there something I am doing wrong?

mighty moon
#

I bought a vip on the website and so far it hasn't been activated. Can someone help me?

near halo
#

THANK YOU GUYS

#

@cunning tulip save some bitches for the rest of us

rough granite
#

Eu main down?

honest goblet
#

listen to me

royal thicket
#

someone baited me to say pakistan, and i got muted for 12 hours

honest goblet
#

i just waterpiped a kid at underwater for 2 invents of comps right and the server went insta down

upper wraith
#

i need help ttv.statidctyl is cheating in rustoria us long

royal thicket
#

please help :(

honest goblet
#

that must be an admin i swear

upper wraith
#

everytiome he kills me and my teammate he freezez our gaem thats how fast he beams and 138 meters away

#

please i neeed help hes going to raid us and hes cheating

#

we have clips too

viral torrent
#

Hey, admin ive been playing since wipe and just timed out and now im in que is there anything i can do?

upper escarp
mighty moon
upper wraith
#

please admin i need help

torpid escarp
#

whats wrong with eu main?

upper escarp
torpid escarp
#

servers down

upper wraith
#

where do i do that

livid tapir
#

!ticket

marble mantleBOT
#

Hey, @livid tapir

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

upper escarp
#

How long has EU main be down? @torpid escarp

torpid escarp
#

7 min]

honest goblet
#

eu main down for like 5 mins now

upper escarp
honest goblet
#

bro u just asked how long it was down for

livid tapir
#

We are monitoring different channels

honest goblet
#

and now you say the admins are aware are u good

upper escarp
#

thank you suiting :D

livid tapir
#

Ly bb

honest goblet
#

thank you siting

mighty moon
#

Someone help meeeeeeee

#

In ticket pleaseeeeeeee

livid tapir
#

Be patient

scarlet patrol
#

I'd like to transfer my team member's vip, who should I contact?

livid tapir
scarlet patrol
#

maybe

livid tapir
icy quiver
#

eu main dead?

neat pumice
#

No 🙂

icy quiver
#

i got randomly crashed and i cant join 😄

neat pumice
#

What error message are you getting?

icy quiver
#

i get in

neat pumice
#

Lovely, have fun PepeOk

near halo
#

where to create ticekt in disc

covert grail
#

@near halo

mighty moon
#

Can someone solve my vip that hasn't arrived yet??

near halo
#

what

livid tapir
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mighty moon
near halo
#

yo

#

i have someone to report

royal thicket
# upper escarp ...

could you please look into this if you get the chance nifty, i didn't know it would ghet me muted. if not its ok!

covert grail
#

its F7 in game

upper escarp
# royal thicket could you please look into this if you get the chance nifty, i didn't know it wo...

It's a known derogatory term that is being used by players in this game frequently to attack other players with so therefore it is mutable for anyone who says it. This is taken straight from the wiki:

"Paki is a term typically directed towards people of Pakistani descent,[1][2] and as a racial slur is often used indiscriminately towards people of perceived Pakistani descent in general.[3] The slur is used primarily in English-speaking countries. In the United Kingdom, Scandinavia and Canada, the term "Paki" is commonly associated with "Paki-bashing", which consist of violent attacks against people of Pakistani origin."

Hopefully this clears the confusion up.

#

If someone baited you into saying it, please create an in-game ticket and we can review their chat history :)

royal thicket
#

understandable man, i didnt know it was actually a slur lol

near halo
#

bro

#

i got banned for ban evasion even tho i have no alts or nothing wtf bro and it wont let me make a ban appeal

upper escarp
near halo
#

i was on a vpn for another game and i logged on and now im banned

#

i did

#

bro wtf is that like im tryna play the server i spent 40 usd on

upper escarp
#

Yup, that happens :/ if you already made the appeal it shouldnt take too long before the administrators review your appeal

near halo
#

okay ty lol i got freaked out but realised i was on a vpnm

royal thicket
#

nifty is goated

near halo
#

^

upper escarp
#

watching Canadian Netflix really screws you over

near halo
#

i was playing mc lol and was on a vpn cus was hated on the server i was playing

#

and gotten hit off before and dont got a changing router lol

#

@livid tapir whats with u and reacting

livid tapir
#

dont need words when i have emojis

mighty moon
timber bridge
near halo
#

hey net help me yk

#

false banned on a server i spent 40$ on

timber bridge
raven mist
near halo
timber bridge
near halo
#

i got banned for ban evasion cus i was on a vpn for another game lmfao

#

okay thx

near halo
#

loading in rn ty btw

#

wasnt about to wait 1-3 buissness days for a false unban lmfao

livid tapir
#

@mighty moon u need help?

raven mist
#

False unban , thats a new one

timber bridge
near halo
#

false ban *

#

was playinmg clash and not looking at kb

raven mist
#

Dont worry

near halo
#

anythjing else to try

raven mist
#

Lemme check again one min

near halo
#

kk

raven mist
near halo
#

loading in rn

#

worked ty

raven mist
#

Awesome PepeOk

timber bridge
mighty moon
timber bridge
near halo
#

can someone help me?

spare widget
#

@near halo What do you need help with?

near halo
#

i got banned reason hacking

proud terrace
#

i was banned for playing with a hacker and i wasnt

marble mantleBOT
#

Hey, @proud terrace

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

are you able to assist me

#

i got banned for hacking when i wasnt

#

<@&274971100184576010>

spare widget
#

I'm not home but I can take a look in about 45 minutes. Would recommend just visiting http://bans.rustoria.co and putting in an appeal, may need to put it in as a "mute appeal"

near halo
#

i did and it says it seems you are not banned

#

i will try the mute one

spare widget
#

Mute one will work

near halo
#

so weird tho i got banned as soon as i joined the 2x server

#

i got unbanned

#

thanks admin for unbanning me ill kiss you irl

quiet shore
#

@spare widget did doc holic get banned or sum bc he is wierd

worthy ermine
#

yo how do i get info on why i was banned?

amber pagoda
# quaint patrol What does it say the ban reason is?

On the 10x I got banned for scripting its dubs then I tried playing bedwars and they said im banned on here and that they share bans with u but I'm not banned I thinks it's bc i bought an alt and played on it and and I'm thinking the alt is banned on here and it banned my ip so idk

marble mantleBOT
#

Hey, @amber pagoda

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

old copper
#

can someone of the admins help me please ? im waiting in the call

amber pagoda
#

I already tried and they said im not banned

#

Can I talk 2 a admin in dms

quasi crest
amber pagoda
#

Ok

soft hemlock
#

hello huys can someone of the admins help ass plzzz

near halo
#

@spare widget can you take a look?

normal roost
near halo
#

on the website yes

normal roost
#

Have you gotten an answer?

near halo
#

no

normal roost
near halo
#

well i made a half ass appeal but hopefully i get unbanned

#

I bought VIP on medium and now I keep getting invalid connection state, do I just need to wait longer or what?

dusky token
#

need help on rustoria EU small hacker on the loss

ancient spear
#

when i do my ban appeal it says im not banned, but i can't get into a rustoria server

slim geode
near halo
#

@ancient spearYou can try muting

slim geode
#

was loading into small after waiting a 60 queue and it was stuck on downloading world at 4% for a while and now ive been disconnected

dark radish
slim geode
#

can i get a queue skip please this is bs

dark radish
#

We don't queue skip players unfortunately

slim geode
#

lmao

#

of course you dont. Rustoria, CEO of wasting peoples time

gloomy radish
#

/link

marble mantleBOT
#

Hey, @gloomy radish

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

near halo
#

Donations can help you cut in line. Please open your wallet

slim geode
#

lmao im never buying vip for this shit server ever again

#

yall need to go back to just being a 5x

#

fucking clowns 🤡 🤡 🤡

vernal raft
#

how will we be notified on staff apps?

dark radish
vernal raft
#

via discord?

dark radish
#

Yes

vernal raft
#

aight thx'

dark radish
#

No problem heartoria

near halo
#

@dark radishThe ban on the server is puzzling. Last night, my friend VPN suggested that it was a hacker

dark radish
near halo
#

Yes, but it's confusing to me

#

Although it has been lifted

#

Although he has lifted it, why did he hint at hackers instead of VPN?

#

Solo makes me happy, team surprises me

dark radish
near halo
#

It is recommended to open a dedicated channel, which is fast and mute very slowly

austere grotto
#

fear

#

@dark radish move me

#

i need help

dark radish
austere grotto
mighty vortex
#

i need help whenever i try to link my twitch it says something went wrong

normal roost
brittle sluice
#

@spare widget

quiet shore
#

yo

timber bridge
#

Hello

quiet shore
#

doc are u banned

dusty bough
#

Can I get some assistance?

normal roost
brittle sluice
#

@normal roost im waiting on him, weve been talking

normal roost
#

!ticket

marble mantleBOT
#

Hey, @candid plover

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spare widget
#

@candid plover You'd want to send in a ticket in-game with "/ticket add (your report with details)" and not call it out in-game or on here

candid plover
#

dude he killing everyone but k

normal roost
#

Basically what he said

timber bridge
#

@candid plover, Removed this incase user is active in the discord.

atomic marsh
#

could i speak to an admin pls

timber bridge
spare widget
#

@atomic marsh Just a sec please

atomic marsh
#

ty

lapis skiff
#

can we please get a admin on rustoria 2x mondays vanilla guy named 4doormorewhores is spin botting with spas and ak flying around

#

nvm hes banned

atomic marsh
#

W

spare widget
#

@atomic marsh Join Waiting for Support please?

atomic marsh
#

i got you

dark river
#

oh yo me too im with him bro

near halo
#

@spare widget did you take a look?

#

to why i was banned

bold sundial
#

why was i banned

spare widget
#

@dark river Join Waiting for Support if you'd like

bold sundial
#

bro canu help me

normal roost
lapis skiff
#

ty

near halo
#

yes hacking but im not hacking so im trying to find out why i was banned exactly

bold sundial
#

it says im banned join discord -luka

normal roost
near halo
#

yea and im trying to appeal it

normal roost
#

It should take 1-3 business days after an appeal is made

spare widget
#

@bold sundial I can take a look- what's your Steam 64 ID please?

near halo
#

also my steam id is 76561199170297137

spare widget
#

@near halo Join Voice please

#

Waiting for Support

compact surge
#

i need an admin

fading hearth
#

need admin

wooden elm
#

me and fwmare need a admin

#

@spare widget

frigid sierra
#

me, fwmare and, saltifys need a admin

compact surge
#

@mellow tundra

normal roost
normal roost
near halo
#

@spare widget can you drag real quick i have a question

cedar barn
#

hey admin can i get some support

normal roost
cedar barn
#

i dont think so unfortunatly

#

i need an actual admin or MOD that has access to server

normal roost
#

What’s the issue?

cedar barn
#

it says im banned when i load in on rust but i am noit banned when i try to do the unban forum

#

im very confused

near halo
#

some delusional admin banned me for "instant crossbowing"

#

I'm running a bow and arrow...

normal roost
spare widget
#

@near halo What's your Steam 64 ID please?

cedar barn
#

i never got banned

#

thats the problem

#

i dont play these servers but i have a group of friends on that are doing a wipe and i was suppoed to play with them and i cant now '

spare widget
#

@cedar barn You'll want to appeal -> https://bans.rustoria.co/ , will want to do it as a "mute ban" and then you'll get a response in 1-3 days

#

I'll pass on that you're appealing though

strange hedge
#

!appealCN

marble mantleBOT
#

您好, @strange hedge

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

gaunt garnet
#

Hi, how do i avoid the 10 minute chat auto violation ban

#

I thought i kept my speech pretty sane, i just typed "zerg"

fiery slate
#

admin

#

admin

#

admin!!!!

wispy dirge
fiery slate
#

My account has been blocked

fiery slate
wispy dirge
fiery slate
wispy dirge
fiery slate
#

no

wispy dirge
#

CN?

fiery slate
#

yes😬

marble mantleBOT
#

您好, @fiery slate

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

wispy dirge
#

🙂

marble mantleBOT
#

Hey, @crimson hornet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lofty scaffold
#

@everyone

#

<@&274971100184576010>

timber bridge
#

How can I help?

lofty scaffold
#

im inw aiting

#

waiting for support

#

there is a kid cheating

zealous kettle
marble mantleBOT
#

Hey, @lofty scaffold

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dim thicket
#

we have

lofty scaffold
#

twice

zealous kettle
#

Then you'll have to wait patiently like everyone else.

lofty scaffold
#

aight more time for the cheaters too

wise wing
#

!appeal

marble mantleBOT
#

Hey, @wise wing

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

is rustoria 5x down?

celest patio
zealous kettle
#

Aware of Trio

near halo
#

kk

magic cave
#

can anyone connect to 5x trio us?

frail spoke
#

nope

#

i dced aswell cant get back in

magic cave
#

i just got like 3 mp5s 2 lrs and 3 tommys

#

and the server is gonna roll back now

frail spoke
#

by oxums ?

ember sparrow
#

i had 60 rockets on me

magic cave
#

yea

ember sparrow
#

was about to raid

frail spoke
#

lol i was just there

magic cave
#

were u the hazzy across the road

#

when i was on the roof

frail spoke
#

yea

magic cave
#

bruh

frail spoke
#

mp5

magic cave
#

u didnt shoot at me

frail spoke
#

wait i killed the hazzy

#

i was hiding behind the base beside the water

magic cave
#

i was full kit on the roof

frail spoke
#

you bolted my buddy when we ran upto the base

magic cave
#

nah its not u

#

i didnt shoot

frail spoke
#

erpieointment ign

near halo
#

how to report player with 100% proof

wispy dirge
#

Please don't talk here unless you need support.

wispy dirge
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

not to mention the fact that hes blatantly cheating

#

and still is but no ones doing anything

wispy dirge
#

Please also use F7 to report them.

Our administrators will review the case, and do what they see is fit.

pallid blaze
#

time to go sit in another 7 hour queue

analog pumice
#

admin this team is cheating their ass off at airfield rustoria us main

#

we are all reporting them they are fucking running sideways

near halo
#

yo is there an <@&274971100184576010> i can talk to about a hacker

#

i have proof of them hacking

#

and i can send screen shots

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

how do i send screen shots through a ticket tho lol

#

i have actual proof i just need to know who to send it to

lilac nova
near halo
#

ok

marble mantleBOT
#

Hey, @analog pumice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

analog pumice
#

I've ticketed 15 times in game

#

u guys aren't doing anything and these guys are flying over the walls

neat swift
#

!appeal

marble mantleBOT
#

Hey, @neat swift

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

ok i made a ticket with a link to the picture of the hacker

#

i got banned for saying a word that i didnt know was a slur bc it was in a guys name, can i get unbaanned

#

ive waited most of the hour ban already

#

@lilac nova

weary mural
#

I bought a vip, but there is a queue.

near halo
weary mural
near halo
#

nvm my ban timer done

weary mural
#

I checked the payment details on the website and it says it will last until January.

hexed nimbus
weary mural
#

yes!

warped tangle
#

ok i need an admin

hexed nimbus
warped tangle
#

this is absurd i got banned again for exceeding team limit

hexed nimbus
warped tangle
# hexed nimbus How can I help you

i added another person after my friend left my clan team and did everything to remove himself for us to avoid getting ban like last time then after 15 minutes we got banned

#

we cant even get a fill for one of our team members that wont even hop on again. what is this

hexed nimbus
#

If you do that you need to kick m remove every item he Authenticated on and replace it. Then invite the new person. This means locks turrets and so on

warped tangle
hexed nimbus
#

Correct if that’s the case

#

Or make sure the people you play with can be on for the entire wipe so you don’t need to replace them

warped tangle
#

wow ok, ill make an appeal again. I wish that someone told me this sooner, like it should be stated in the rules or something because i did not see that we needed to do all of that

hexed nimbus
#

It is lol

warped tangle
#

bruh whatever lmfao, thanks

#

have a great day modKissahomie

scenic imp
#

where can i report a rust user?

hexed nimbus
#

If you have a house with alarm and you give a code to someone he dussent come around often and give somebody else the code he can still turn it off can’t he. If you don’t change it. Same for this

hexed nimbus
marble mantleBOT
#

Hey, @scenic imp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hexed nimbus
plush rose
#

You can tell me what to do if I was banned for cheats but I didn't play with them and I didn't download them.

warped tangle
hexed nimbus
warped tangle
visual sleet
#

BUG ON TORIA MAIN

hexed nimbus
visual sleet
#

i SHOT 2 ROCKETS

#

and they despawned.... I have it clipped

hexed nimbus
#

It’s anoying indeed but it happens sometimes we can’t do much about it I’m afraid

near halo
#

Find a hacker

hexed nimbus
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

unborn tendon
#

sir i still cant join server

weary mural
#

경식 < This person has never played a game with Hacker, but he was accused of playing with Ben.

marble mantleBOT
#

您好, @weary mural

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

unkempt flame
#

STOP TRYNA STOP THE BOTS LIKE RUSK LINK! NO ONE WANTS YOU TO REMOVE THEM

split python
#

I never played with hacker but I got banned from the server coz of playing with hacker. could you plz check it again?

marble mantleBOT
#

您好, @split python

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

weary mural
#

thanks!

near halo
#

need support

wispy dirge
near halo
wispy dirge
unborn tendon
#

i cant join server he say hacking i think is vpn benned

wispy dirge
#

You can use /remove if you are on a modded server, can't be by boxes.

unborn tendon
#

76561199157952548 my id

marble mantleBOT
#

Hey, @unborn tendon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

unborn tendon
#

i submit my appeal he say i not be banned

wispy dirge
unborn tendon
#

10 min

wispy dirge
#

It can take a little to update on our end, give is about 5-10 more min.

unborn tendon
#

sure

#

sir i still cant join server

#

can u check my accout

crude forge
#

admin?help me?i
I was sleeping, I go in now and I'm banned for playing with a hacker, what is this bug?only from my team

unborn tendon
#

any admin onlie ?

crude forge
#

@unborn tendonwere you banned when entering the server?

cobalt hollow
marble mantleBOT
#

Hey, @crude forge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

unborn tendon
#

i cant join server

#

i submit my appeal he say i not be banned

crude forge
#

@cobalt hollow
I wrote an appeal, but it says that I have no ban on the server

crude forge
unborn tendon
#

sure

rapid frost
#

Someone could send Vanilla US main map or where i watch it ?

split python
#

YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

#

It won't go away even after an hour.

ionic mist
#

guys,how to creat a ticket ? i dont find it

cobalt hollow
marble mantleBOT
#

Hey, @ionic mist

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ionic mist
#

!appeal

marble mantleBOT
#

Hey, @ionic mist

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

brisk forge
#

a guy from a clan just got banned for cheating but his entire group doesent get banned? do you ban for cheating accsosiation

silk nebula
marble mantleBOT
#

Hey, @brisk forge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

unborn tendon
#

!appealcn

marble mantleBOT
#

您好, @unborn tendon

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

ionic mist
#

!ticket

marble mantleBOT
#

Hey, @ionic mist

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

earnest hill
marble mantleBOT
#

Hey, @earnest hill

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

west pier
#

My teammates were banned by using vpn, but they can't appeal. help us pls, their steamid: 76561198259674799

rugged mason
earnest hill
#

Could an admin please look into ticket 136 on the server Rustoria.co 12/16 2x Vanilla

silk nebula
earnest hill
#

Thank you so much for the fast respons

silk nebula
#

you're welcomeheartoria1

open pulsar
#

I can't seem to appeal for some reason

merry peak
#

<@&274971100184576010> <@&415898423460626432> need some help in game with ower minicopter we can't take it before the crash serveur

#

in EU MAIN

thorn sparrow
#

same

silk nebula
jovial kite
#

Doesn't let me re appeal my name ban

open pulsar
jovial kite
#

Admin said come back in a couple months

silk nebula
open pulsar
silk nebula
crude forge
silk nebula
open pulsar
#

Okay

silk nebula
#

@crude forge you too

jovial kite
#

Tornado why doesn't it let me re appeal

silk nebula
marble mantleBOT
#

Hey, @scenic mesa

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

urban sleet
#

is racist allowed in vc cuz i had a guy just yelling the n word at me

trail crow
#

vpn BAN

silk nebula
marble mantleBOT
#

您好, @trail crow

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

river sail
#

Admin Cargo stucked top right on the map and not moving for 10 min on eu small

trail crow
#

administrator

old copper
#

Hi, can anyone of the admins help me please ?

upper escarp
upper escarp
old copper
#

can we talk in the channel ?

lapis breach
#

Yo i need help rn , admin please come quick

wispy loom
lapis breach
lapis breach
cunning leaf
#

can i send direct evidence so the cheater gets banned?

wispy loom
cunning leaf
#

i have a video

proud jewel
#

i just keep getting server crash

#

not just me a lot more people and it only started after i bought vip?

river sail
#

Why do iget random time out all the time?

#

every 20 min

proud jewel
river sail
#

My hole team gets the same

proud jewel
#

wtf do you guys have vip?

river sail
#

i have the others no

proud jewel
#

bro wtf its so annoying

#

imagine if we go out or get raided and i just time out

frail pasture
#

Is cursing to religions a reason for permament ban ?

#

in-game chat

#

or like any ban

sour narwhal
#

im vac banned on csgo but can i stil play the no bp 10x

frail pasture
#

what does csgo and rust have in common ?

sour narwhal
#

guns

frail pasture
#

:DDD

sour narwhal
#

and mean men

upper escarp
sour narwhal
#

fr

sour narwhal
upper escarp
frail pasture
upper escarp
#

Yes, targeted hate towards groups of people (religions/races) is a serious offence.

frail pasture
#

and how long are they getting banned ?

wispy loom
proud jewel
upper escarp
wispy loom
sour narwhal
sour narwhal
#

now i have to go to school goodbye guys have a good day

upper escarp
#

have fun :)

severe cargo
#

Why is eu small perma timing out people, losing fights to bs just bit annoying

severe cargo
#

?

hexed nimbus
#

its mostlikely a connectiong issue

severe cargo
#

which 30% of server ihaving

hexed nimbus
#

if thats so it can be a ddos attempt cause a server will kick all incase of a crash