support

[quasi crest]

If he wants to report someone he should do /ticket add and then the info he has.

[trim glacier]

/ticket

[marble mantle]

Hey, @trim glacier

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[real cairn]

/auth

[marble mantle]

Hey, @real cairn

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[severe osprey]

need help

!ticket

[marble mantle]

Hey, @severe osprey

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[severe osprey]

/ticket

[marble mantle]

Hey, @severe osprey

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[gilded raptor]

!appeal

[marble mantle]

Hey, @gilded raptor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[severe osprey]

/ticket add

[marble mantle]

Hey, @severe osprey

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[fiery flame]

do elite crates spawn if your near them lets say if your sitting in mil tuns or no 5x rustoria

[fiery flame]

Hello admins do you respond?

to questions

[civic light]

/ticket

[marble mantle]

Hey, @civic light

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[civic light]

!appeal

[marble mantle]

Hey, @civic light

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[civic light]

/ticket

[marble mantle]

Hey, @civic light

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[whole pelican]

!appeal

[marble mantle]

Hey, @whole pelican

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[civic light]

<@&274971100184576010> i need support

it says that im banned in the server but unbanned on the website

[tawny anvil]

ive boosted the server twice but i cant do kit booster on the us 10x

[surreal geyser]

can i please talk to an admin

<@&874995535881326632>

[civic light]

<@&874995535881326632> can i please speak to a admin

[surreal geyser]

@civic light they must not care about people cheating on there servers because I've been trying to get assistance for 3hrs now.

[smoky minnow]

<@&874995535881326632> can i talk to a staff member i went afk for a couple hours and got banned and it says take a break? false reason i was at practice like wtf

!appeal

[marble mantle]

Hey, @smoky minnow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[stiff widget]

Not an admin but what do you need help with

[stiff widget]

Not an admin but what do you need help with

[real temple]

If i have vip on eu long, can I change it to another server if that server has available vip slots?

[stiff widget]

Lodge a ticket in #payment-support see if its possible

[shell pawn]

!ticket

[marble mantle]

Hey, @shell pawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

<@&874995535881326632>

[foggy sparrow]

!appeal

[marble mantle]

Hey, @foggy sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

@balmy cypress

[sleek ferry]

!ticket

[marble mantle]

Hey, @sleek ferry

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

Hey, @sleek ferry

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[fiery flame]

do elite crates spawn if your near them lets say if your sitting in mil tuns or no 5x rustoria

[sleek ferry]

/ticket https://imgur.com/a/ZYPaEWM Dude threatens to molest a 10 year old kid hope this isn't allowed on the servers. https://steamcommunity.com/profiles/76561199091630049/. His is steam profile link. This was on the US 3x No BPs server

[marble mantle]

Hey, @sleek ferry

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[fiery flame]

Hello support you have ingnored me multiple times

[upper escarp]

Hi! Sorry to get back to you so late, but elite crates do not spawn if you are camping military tunnels.

[livid stream]

!appeal

[marble mantle]

Hey, @livid stream

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[foggy bobcat]

Is there an administrator there

[livid stream]

tried to submit an appeal online and it said i am not banned but when i load into server it kicks me

[foggy bobcat]

Is there a management online?

[rugged mason]

appeal for mute ban then represent your banned

[rugged mason]

hi.I'm not an admin but what can i help with

[foggy bobcat]

Hello, but my problem may need to be handled by the administrator. Let me tell you first

[raven bison]

What is up?

[fiery flame]

mods what time of elite crate respawn rate

[foggy bobcat]

First of all, I was kicked out in October because I'm sure I'm not a hacker. I was kicked out after playing online for a few hours. Now tell me that I was kicked out forever.

[foggy bobcat]

My team members have lifted the ban, but I didn't lift the ban.

[raven bison]

Unfortunately our staff have decided that you will not be getting unbanned

Due to your repeat offending

[foggy bobcat]

I believe the server rules are very fair.

[raven bison]

Yes they are very fair

[foggy bobcat]

However, I did not use hackers.

[foggy bobcat]

By the way, my team is Susu

[fast mirage]

So what should I do now?

[foggy bobcat]

However, I am implicated every time, and I hate players who use hackers very much.

[spare widget]

You should be fine to join

[near halo]

Zen zen

[livid stream]

me and my teamates bans were supposed to be up today and he got in however it still kicks me?

[raven bison]

Can you DM me your steamid?

[fast mirage]

@spare widget I'm a good person anyway, I just got banned for playing with cheaters, I didn't cheat myself

My teammates' ban was lifted, mine and my friend's ban did not.

[spare widget]

I just said you should be fine to connect. Send me your Steam 64 ID again please if you'd like me to doublecheck

[foggy bobcat]

But my team, the same ban as me, but they lifted it.

[molten monolith]

!TICKET

[marble mantle]

Hey, @molten monolith

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[fast mirage]

https://s.team/p/cjdd-gwgj/tgvkfgvg

[spare widget]

It'll be something like 76561108308101

http://rustoria.co/getmyid

[fast mirage]

76561198331612998

[foggy bobcat]

I am not a hacker, because I love this game and believe that it is the most efficient to kick out the plug-in of this server, but I was kicked out because I played with hackers without knowing it.

I hope you can give me another chance to choose my players carefully.

[harsh abyss]

!ticket

[marble mantle]

Hey, @harsh abyss

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[raven bison]

I have already stated. Due to your repeat offending, you will not be allowed to play.

[foggy bobcat]

I really don't know who invited hackers into our team.

[foggy bobcat]

Our team hates hackers very much, because our team has an anchor who has a great impact on the game in China. If the server is kicked because of playing with hackers, it will have a great impact on him.

[foggy bobcat]

Therefore, we can't invite hackers to play with us.

[foggy bobcat]

Someone must have used a hacker without our knowledge.

I am a pure green player and won't use any hackers. Although I haven't played this game for a long time, I have played this game for a long time.

I'm very angry that I was kicked out of the server again because I played with hackers. I've quarreled with other people in the team many times and said not to invite unaudited people.

[foggy bobcat]

Every time I was kicked out, I was very confused because I really didn't know who used hackers.

[foggy bobcat]

I promise there will never be another time

[west crest]

Hello, is the administrator there

One of my accounts was mistakenly blocked

I'm very sad. My two friends were sealed by mistake. I hope to get help. Thank you

[timber bridge]

You are not allowed to play here. Please do not tag staff if there's nothing else we can help with please head to #general

[rugged mason]

正如我们的管理员所说，你需要寻找其它服务器了，对此很抱歉

[prisma ridge]

are there any admins on?

i need help

[timber bridge]

I'm not an admin but I might be able to help what's up?

[prisma ridge]

join vc

[timber bridge]

I am not available to voice chat but feel free to dm me. :)

[prisma ridge]

i need support

[timber bridge]

You can also wait if you wish to speak in voice chat with an available staff member.

[prisma ridge]

when will they be in here

[timber bridge]

I am not available for voice chat if you wish to get help with me you can dm me. :)

[timber bridge]

Not sure, whenever they are available.

[wide inlet]

@balmy cypress are you available to talk about my ban? its been like 3 days

it just says to come into the discord to talk to you but i have no idea what its for

[urban sleet]

long is down

[tranquil elbow]

yep

US vanilla long

[river turret]

Dang was just getting on as well lol

[tranquil elbow]

Hmm how far will it roll back?

[brittle vortex]

2 weeks

[sage flax]

The us long server crashed?

[brittle vortex]

It is game over

[sage flax]

how long to fix it?

[upper escarp]

The server should be booting up right now @sage flax

[fast mirage]

@spare widget

[slim geode]

someone help please

<@&274971100184576010>

[sage flax]

why it is flash back about 10 mins?

[slim geode]

<@&274971100184576010> please

[rugged mason]

please do not tagging admins.what can I help with

[slim geode]

i just lost 8 fucking rockets because of this stupid rollback

my inventory was full while i was crafting and now im not crafting anymore

[sage flax]

i lost almost 20k sulphur cause this flash back

[rugged mason]

admins can't help your loot back.sorry about that

[slim geode]

wow how splendid

fucking dogshit server. wasting my time

top of the line hardware my fucking ass

[zealous kettle]

Sorry you feel that way, crashes are out of our control.

[rugged mason]

sorry about that but it's part of rust

[slim geode]

go fuck yourself

no its not part of rust its part of rustoria

[zealous kettle]

Well Rust is built on Unity, which is common for crashing... so yes it is apart of Rust

[slim geode]

shut the fuck up

none of your other servers crashed its not "part of rust"

fucking bricks

yall making bank and cant invest in proper fucking servers

letting random ass fucking rollbacks happen

10-15 minute rollbacks at that

thanks for despawning 8k+ sulfur and wasting my fucking time

[rugged mason]

we are official server hope you can understand.sorry for your loot but please stop...

[sleek ferry]

Dude fuming over pixels

[slim geode]

lick my balls

https://tenor.com/view/dumb-huh-stupid-idiot-gif-5042504

rustoria^^^

[sleek ferry]

U go to comedy school for that?

[slim geode]

never happened to me on any other server in 5.5k hours go fix ur shit <@&274971100184576010> @echo venture

long 2 the move again lol

[zealous kettle]

You've never experienced a server crash?

[steady belfry]

Anyone else have issues linking their twitch account?

Youtube will not work either

[spare widget]

Sorry you're frustrated :/ Hope it all balances out for you - if I could click some button that would magically prevent all server crashes or any setback ever, would be smashing that. Wish you realized more than anyone we just want you to have a good time - and having seen behind-the-scenes, a crazy amount is invested to provide the best possible experience, but it'll never be 100% perfect unfortunately.

[spare widget]

Yeah, Twitch and YouTube don't link due to Google's API I believe- no ETA on that so wouldn't worry about it. All the rest (discord, steam and twitter) should be good to go for you otherwise

[near halo]

https://tenor.com/view/why-gif-23768806

[subtle zinc]

theoretically u can balance out it out by giving him the explosives

[spare widget]

If we did that for him, we'd have to do it for every single person that experienced some type of setback/bug/whatever. It's impossible. Sucks when it happens though

[subtle zinc]

https://tenor.com/view/stop-the-cap-cap-laugh-video-reaction-youtuber-gif-18293251

[fast mirage]

Would you look at my account, my steam id? @spare widget

[spare widget]

Yeah, you should be fine to connect

#support message

Couple hours ago I said the same thing

[fast mirage]

You must be good to connect, it's not a necessary answer, what do I need to do to get into the server?

I have a wip and I am the clan leader, we play 15 people in the same server, most people have wipi, we paid that much money, the wip expires@spare widget

[spare widget]

Sorry, what? I said you should be fine to connect. Not that you must be good. Connect to any of the servers and let me know if you have an issue. You're not banned on either of the accounts.....

[fast mirage]

But I seem to be banned, I'm trying to explain it to you, I'm on rustoria eu long server and it's kicking off the server please help

[spare widget]

From my end I see that you tried to connect 12 hours ago, which you were indeed banned at that time. It's since been lifted, a couple hours after that. Have you tried in the last 12 hours to connect?

Try right now please

[fast mirage]

I have not tried it, I will try and get back to you. Thank you very much for your interest.

[cloud mantle]

@spare widget if i have an issue ingame where do i msg u guys

[spare widget]

@cloud mantle Normally best to send in a ticket in-game with "/ticket add (your report with details)"

[polar anchor]

hello who do i mesage a clip of someone sayin the n word outside my base i have individuals steam ID

7656119825683138

[hexed nimbus]

I’m sorry to say this but to nobody as we do not monitor voicechat I’m afraid

[polar anchor]

damn alright

well he PM me as well on rustoria 3x no BP US but thanks anyways

[hexed nimbus]

Chat can be checked in logs voices can’t and who says it was the person mentioned that’s the reason

Just mute the player or turn voices off till the are gone is my advice

[polar anchor]

ok thanks

[hazy tide]

how about we get an admin on us main to take care of this cheater!

[tough yarrow]

If you suspect there is a cheater pls follow the next steps

[tough yarrow]

!report

[marble mantle]

Hey, @hazy tide

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hazy tide]

fucking done, like 10 people have and nothing

dudes prefiring like crazy, some bullshit

[tough yarrow]

Unfortunately there is a lot of reports for the administration team to go through. We appreciate your patience and will get round to your report. Thank you

[calm cedar]

/report

[marble mantle]

Hey, @calm cedar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[calm cedar]

/ticket

[marble mantle]

Hey, @calm cedar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

can i get admin support when can

[stiff widget]

Not an admin but what do you need help with

[near halo]

i can wait for an admin

[steel wagon]

yo

@spare widget @lilac nova

i cannot join the server :(

[pearl mango]

!appeal

[marble mantle]

Hey, @pearl mango

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[vocal yew]

/ticket

[marble mantle]

Hey, @vocal yew

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[vocal yew]

/ticket ID146

[marble mantle]

Hey, @vocal yew

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[vocal yew]

Can I speak with an admin please and thank you 🙂

@hushed finch Am I able to speak to you for just a minute

[hushed finch]

👋 Please refrain from pinging staff members. How can I help you?

[vocal yew]

Im sorry, may I chat with you for just a minute of your time sir?

[rustic verge]

i need some help i get a steam auth error

trued joining a phew times

[ocean turtle]

Did you try restarting and verifying game files?

[rustic verge]

im sorry im an idiont

idiot

the issue that i had you guys probably cant fix and is more of an issue on my end and probably a site being wrong

[marble mantle]

Hey, @rustic verge

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[upper escarp]

!gamefiles

Please try this :)

[rustic verge]

thats what i mean

[upper escarp]

Hey! You can not play on rustoria with a cracked account. I'd suggest buying the real game on steam.

[rustic verge]

i have tried

i would give you the backstory but thats pointless and i didnt understand what crack meant after my friend showed me it

but im saying you might want to report this site for using your ip and name

[vocal yew]

I like how all admins are on do not disturb while I have evidence of a cheater and kindly asked for a minute of their time, yet they dont gaf. Lazy neckbeards

[neat pumice]

Because cheater reports are to be submitted in game 🙂

We're constantly doing tickets, but we don't take cheater reports via discord

[marble mantle]

Hey, @vocal yew

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[vale bay]

/ticket

[marble mantle]

Hey, @vale bay

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

can i get admin support

[raven mist]

Whatsup @near halo ?

[near halo]

5x trio no bps admin check tickets, blantant cheater killing ppl. i linked clips

[icy brook]

/Ticket

[marble mantle]

Hey, @icy brook

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[icy brook]

i need a admins help

[stiff widget]

not an admin but may be able to help

[icy brook]

i load into the sever and i cant wake up and over time i would get disconected

[tough yarrow]

Restart your game and verify integrity of files. Should work 🙂

[icy brook]

how do i verify them

[tough yarrow]

Right click > properties > local files > verify integrity of game cache

[stiff widget]

!gamefiles

[marble mantle]

Hey, @icy brook

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[icy brook]

Thanks

[tough yarrow]

No worries mate

[near halo]

why is the cheaters tm8s still allowed to play

[slow birch]

Every situation is judged upon its own merit and the admins look at many different things to if a player should be banned or not. It is never a given.

[icy brook]

still dont work

[tough yarrow]

Try and press escape, and then click back in

[icy brook]

i restarted my game 2 secs

dont work

[tough yarrow]

Is there any sort of error message or can you simply not wake up?

[icy brook]

its a problem i cant play ukn

i load in but i dont

[slow birch]

you play on a VPN?

[icy brook]

yes

[slow birch]

Try playing without and see if that makes any difference

[icy brook]

i cant just dw

[slow birch]

try swapping regions on the VPN to some where new

Often this issue you are having comes back to been network related

[icy brook]

ok

[slow birch]

If that don't work try turning off the router for 20 seconds and then back on and try again madness but sometimes workds

[icy brook]

ok

[gilded heath]

hello how can i transfer my na long vip to na med

[slow birch]

have you already used it?

[gilded heath]

nope

[slow birch]

So since renewing or buying you have not been on NA long

[gilded heath]

yup

turns out my mate suddenly wants to change server

[slow birch]

if this is the case then you might be able to swap it you need to open a payment ticket and the team will assist you there. That team is small but do work efficiently when they pick up the tickets. #payment-support

[slow birch]

Ass hole righ t

[gilded heath]

alr thanks

[gilded heath]

ahah its okay, i got it from a giveaway

[slow birch]

Fair enough but yeah go via payment support and they will let you know if you can or not

[gilded heath]

alr thanks

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[frozen radish]

!appeal

[marble mantle]

Hey, @frozen radish

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[storm niche]

.

[near halo]

Hey is there any way to check how many more days I have vip for?

[rugged mason]

hi,You can view your transaction history herehttps://donate.rustoria.co/

[near halo]

Ok

[restive belfry]

why do you get a 12 hr mute for saying cheech and chong? its legit a movie. legit 12 + ppl got 12 hr mute

like wtf

[hallow junco]

how i can get muted in chat for saying the title of a movie?

[restive belfry]

^^

[olive pebble]

any support member can explain why im banned on server if i never play in this server :D?

[rugged mason]

did you use vpn?

[long raven]

Hello! When I load into the server and press plary rtg 3.0 nothing happens. Can you help me?

[livid tapir]

Sounds offensive, probably got flagged by our filters

[rugged mason]

Have you tried reconnecting

[restive belfry]

no it was a admin the mute was about 10 sek after same w my mute

[stoic turret]

Where do I report a hacker ?

[sharp vine]

!ticket

[marble mantle]

Hey, @stoic turret

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[loud iron]

!appeal

[marble mantle]

Hey, @loud iron

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[remote veldt]

кто тим мне 15 лет офф расте 1500ч не офф расте 1к шемта есть понимание к игре играю офф или классике о себе не лгбт не кидаю насвай и я казах

[stoic turret]

How long does it ticket take this kids ruining the server

[livid tapir]

Depends on number of tickets we have atm, number of admins online etc

[stoic turret]

Yeah yeah he’s just ruining the server three people killed since I’ve sent this and all still reporting him

[livid tapir]

For sure, it’s best not to spam report because it clogs the system with repeats which helps nobody

[sharp vine]

which server are you

ill check it rn

[stoic turret]

Us rustoria.co-2x vanilla

[rapid pike]

Is there any way to appeal a “scripting ban” to rustoria servers? Got banned like over a year ago and tried to show proof but no one ever answered

And it’s the only server I’ve ever been banned on. I’m not even banned on officials and I’ve got over 4K hours played now

[tough yarrow]

!appeal

[marble mantle]

Hey, @rapid pike

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tough yarrow]

Follow those steps bud 🙂

[rapid pike]

Awesome thanks !!

@tough yarrow when I do the appeal it says I’m not banned

But when I try to log into Zeus 5x it says I am

[tough yarrow]

File it as a mute appeal and then mention in there that it is a Ban appeal

We are currently experiencing some issues with the appeals

[rapid pike]

Ok perfect I will do that. Thank you

[tough yarrow]

Glad I could help have a good day 🙂

[hexed nimbus]

!report

[marble mantle]

Hey, @spare arrow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

Hey, @stray dawn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[stray dawn]

!appeal

[stray dawn]

can help?

[rugged mason]

What can i help

[stray dawn]

@rugged mason I appeal on the site, but the site says that I have no ban, asks to return in 5-10 minutes. An hour has passed, so far this error

sorry i use google translate

[quasi crest]

Hey, we are aware of this issue, please appeal for a mute and mention in text that its regarding a ban.

[stray dawn]

Thank you ^_^

[quasi crest]

No problem 🙂

[frank meteor]

@quasi crest Is there an issue with the server that disconnects players for "hacking" without hacking/ being banned or how?

Cuz i keep getting disconnected from EU Long

[stiff widget]

Are you using a vpn?

[frank meteor]

I have it installed, but its turned off and completely shutdown

Though it was that but didnt change anything

Tried filling out the ban appeal on the site, but it says am not banned🤔

[stiff widget]

VPNs are allowed, but either way you'd need to appeal. Someone else could have been cheating with a VPN

[stiff widget]

As what above said just fill out a mute appeal and write this is a ban appeal

:)

[frank meteor]

yeah did that instead 🙂
But dont see why it should be the VPN 😄 Not even connected to it and its not even running

[slow birch]

Whats the steamID just out of interset

interest*

[frank meteor]

id64 or normal steamid?

[slow birch]

64

[frank meteor]

76561198132236839

[slow birch]

Just push the unmute request in I am sure an admin will help you soon with checking why its happening.

It can be because of the VPN at times you say that the VPN is off at the minute?

[frank meteor]

Thanks 🙂
Yeah its off right now

[slow birch]

Tried it on and off?

Strange as it sounds

[frank meteor]

Ill give it a shot, but it sounds strange 😄 I havent been connected to the vpn it self since bootup - Only the GUI running

[stiff ocean]

I got downed in my compound as retart happened, will my gun on the ground despawn?

[slow birch]

More than likely it will sorry.

[stiff ocean]

No way i can get it back either? since i would have goten it since it was in my compound

Will my body despawn too? i had medkit in hotbar

[slow birch]

sadly not admins wont interfere in game play which includes giving weapons/items back. Your body will most likely despawn to yeah sorry.

[stiff ocean]

Fuck me had so much

[slow birch]

Feel your pain trust me I just had to be the bad new giver sorry dude that is some shitty luck

[stiff ocean]

Yeye its alr

[slow birch]

Tip that hopefully you have not learnt the hard way yet don't sleep in outpost your body despawns there and you loose your stuff too if off for too long.

[frank meteor]

No change @slow birch unfortunately.
I guess I have to wait until the "mute" appeal has been looked into? Where will the response come however?

[slow birch]

I learnt that one the hard way

[stiff ocean]

Ye same haha

[slow birch]

You will need to keep checking back to the link you just used but if you link your discord then you should get a DM off our bot.

!link @frank meteor

[marble mantle]

Hey, @frank meteor

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[frank meteor]

Aight. Ill keep track of the link

Thanks for the help - Just feels bad when you wanted to play now with the mates 😄

[minor tangle]

Bruh we are getting raided by 2 cheaters..

[slow birch]

I understand but yeah the admins normally watch this chat too so they might go sort you out.

[frank meteor]

Hopefully.
Cant even remember when I was on EU long last time... 1-3 Business days is a long wait. 😄

[minor tangle]

@slow birch can u join 10x no bp real quick and ban these cheaters

[slow birch]

Hey my dude hows it going. Can you put a ticket in please so the admins can look into this. You need to do /ticket add (who is cheating and as much info as you about what is happening.) then an admin will pick it up.

[minor tangle]

I did

[slow birch]

Perfect they will pick it up and look into the situation fully and reply to your ticket when they have done so.

[minor tangle]

Put that takes ages

[slow birch]

it takes less time than telling me here cause we don't take tickets in discord

Just here to help you to the right place I can assure you there are some admins active at the minute and they will be onto the ticket shortly

[echo hatch]

could someone find out why I was banned pls

im still banned since a few days ago

[hexed nimbus]

it tells you if you try to join a server

[echo hatch]

what any server

[near halo]

you guys could change it to discord tickets and let chat mods moderate them as well

[echo hatch]

all it says is SERVER Kickbanning [epic] Abdul (Play Elsewhere.)

[near halo]

no offence in game tickets are straight ass

putting it in suggestions :)

[slow birch]

I can link you to ryan's opinion on the discord tickets

#feedback-suggestions message @near halo

If you have a read of this it will explain things from Ryan's POV

[raven mist]

Chatmods are not able to ban players, not sure how that would be beneficial. Also, we had discord tickets and turned out that ingame tickets were alot better

[near halo]

no as in if someone needs like someone muted in game for let’s say spamming or someone being racist and no one is on

because sometimes chat mods aren’t on and people are just flinging slurs left right and centre

and although ryan said discord is inaccessible for some could you guys try and implement it as well as having the in game ticket system

[raven mist]

We had it both at the same time

[near halo]

how long ago was this lol

[raven mist]

Year ago +-

[near halo]

and what was wrong with it then

[raven mist]

If we admins need to look at discord + ingame tickets, not very efficient

also, the amount of duplicate tickets players make

[near halo]

alright

[raven mist]

I do understand your perspective, but we took it away for a good reason 😛

[near halo]

yea

i need a admin

theres a kid cheating

we just lost a online to him

[strange hedge]

!appealCN

[marble mantle]

您好, @strange hedge

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[mystic snow]

anyone admins that i can speak with about a ban

[near halo]

astro what have u done now u smelly boy

[tough yarrow]

!appeal

[marble mantle]

Hey, @mystic snow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[fierce terrace]

hello, i would like to appeal my ban for playing with a hacker its been a few months and ive learnt my lesson to not play with people that keep getting banned over and over

steamid: https://steamcommunity.com/profiles/76561198975606528/

[pseudo bear]

?appeal

[marble mantle]

Hey, @fierce terrace

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[crisp scroll]

!appeal

[marble mantle]

Hey, @crisp scroll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[fierce terrace]

cant appeal on website it says denied even know ive never appealed on there

[lilac venture]

Shush

[fierce terrace]

@pseudo bear

[pseudo bear]

Please select that you have been muted and mention that it is an appeal for a ban, not a mute.

[fierce terrace]

@pseudo bear it wont let me do that i login with steam and i dont get the option to choose just says denied

[pseudo bear]

!ticket @sour swift

[marble mantle]

Hey, @sour swift

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[fierce terrace]

@pseudo bear so what do i do to appeal then if its glitched?

[pseudo bear]

Have you appealed before?

[fierce terrace]

im not sure i dont believe so

ever since i got banned i havent appealed i know that

[restive oar]

/ticket

[marble mantle]

Hey, @restive oar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[restive oar]

!appeal

[marble mantle]

Hey, @restive oar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[fierce terrace]

*havent

[pseudo bear]

If it is coming up on the webpage that it is denied then zou must have appealed, and im sorry but when you are denied there is no reappeal process and so you stay banned.

[fierce terrace]

its gotta be glitched though

cus i havent appealed since i was banned

[restive oar]

cammy how can I make an unban request ?

[pseudo bear]

So you havent appealed?

[pseudo bear]

?appeal

[marble mantle]

Hey, @restive oar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[fierce terrace]

no i havent

[pseudo bear]

Ok can i DM you?

[fierce terrace]

yes @pseudo bear

[near halo]

not sure where this goes but this guy tried to scam me out of my steam account he has someone acting like a steam admin they try to tell you your account is going to get banned because he reported you for illegal activities on your account if you guys want more info dm me

[pseudo bear]

Dmd you

[dreamy raptor]

staff join voice

[near halo]

just thought i would let everyone know stay safe out there guys

[restive oar]

i did a unban request but it says you dont seem to be banned and i waited for more than 10 minutes

[hexed nimbus]

use mute request as the ban appeal seem to be bugged

[tender steeple]

I need support

Im banned for "play elsewhere" and did nothing

[west kayak]

any mod can assist me ?

[tender steeple]

Update on my previous message. I tried to appeal the ban to get help faster but when I go to appeal my ban it says you are not currently banned although I cannot load in

[tough yarrow]

Try a mute appeal and mention that it is a ban appeal

Currently havniing issues

[tender steeple]

Ok

[tender steeple]

Would you be able to let me know what "play elsewhere means"

As I didnt violate any rules and have been playing here forever

[tough yarrow]

Feel free to appeal the ban as there may be an error however normally this is a permanent ban for something

[lilac venture]

it says banned come to discord

i want a unban

[tough bane]

What does it say exactly?

[tropic zealot]

How can i report cheater directly in here discord?

[hexed nimbus]

!report

[marble mantle]

Hey, @tropic zealot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tough bane]

If you'd like to report someone please go ingame and use the global chat with the command /ticket. If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. We do not provide any Discord Ticket support. Thanks for letting us know.

[lilac venture]

banned come to discord -(ZenZen)

[hexed nimbus]

we do not take reports on discord im afraid

[tough bane]

Please create your appeal at https://bans.rustoria.co and join #368790610783764480 meanwhile.

[lilac venture]

ok

[tough bane]

@spare widget Will drag you as soon as he is online.

[lilac venture]

no its fine

[hexed nimbus]

@spare widget will awnser you as soon as he sees this

[lilac venture]

its not urgent

[tropic zealot]

Ok thanks

[lilac venture]

it was denied

the appeal

okay

[tender steeple]

How do you check your appeals?

[hexed nimbus]

go back to the appeals page https://bans.rustoria.co/

[lilac venture]

go onto the site

mike all i did was spam chat

[hexed nimbus]

well something you need to talk with zenzen about then

[lilac venture]

what if i ban evade

[timber bridge]

You will be caught and perm-banned.

[tough bane]

If the website https://bans.rustoria.co says that your ban appeal had been denied as soon as you want to create an appeal then it might be an issue we are currently aware off. Please create an appeal at the category "MUTED". Thank you

[hexed nimbus]

it will get banned even if you make 1000 new accounts

[lilac venture]

im not going to evade

[timber bridge]

You will be caught if you do... so I wouldn't recommend it..

[lilac venture]

can i appeal again

[tough bane]

As I already wrote: If the website https://bans.rustoria.co says that your ban appeal had been denied as soon as you want to create an appeal then it might be an issue we are currently aware off. Please create an appeal at the category "MUTED". Thank you

Meanwhile stay in #368790610783764480 as the banning admins wants to do a talk with you.

[lilac venture]

its fine

i accept my ban i have played rust too much

[hard python]

I’m trying to unlink

How long does it take

[tough bane]

Dm me your steamid, what shall be unlinked and the reason behind it.

[hard python]

I have a new acc

And I want to unlink my discord

And Twitter

[tough bane]

Then I need your old and new steamid please.

[hard python]

Ok

[misty sonnet]

Where do i go to Appeal a False Ban?

[tough bane]

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

[hard python]

76561199168113664

Is my steam for old

[cerulean venture]

hey I got a dm saying i got unbanned from rustoria 5x

but when I load in I'm still banned? any reason why?

I got the message 9:58 AM and it's now 11:58 AM

[tough bane]

Have you been banned temporary?

[cerulean venture]

Pretty sure, I submitted an appeal and it dmed me accepted

Do u want proof? I can send u a sc in ur dms

[tough bane]

Yeah please dm me and I will get in touch with someone. SteamID and appeal response please.

[cerulean venture]

Fs give me one minute

Sent @tough bane

[brittle quiver]

Im trying to join but it says: Disconnected: Hacking. I went to the ban appeal site, and on there it says that im not banned for hacking even though im obviously banned for no reason.

[tough bane]

If the website https://bans.rustoria.co says that your ban appeal had been denied or you don't seem to be banned as soon as you want to create an appeal then it might be an issue we are currently aware off. Please create an appeal at the category "MUTED". Thank you

[brittle quiver]

1-3 business days, were gonna be raided by then.

[tough bane]

Hello @cerulean venture,

good news. You will be unbanned in 2 days 🙂

[vague cave]

IS THERE ANY ADMIN ONLINE, NEEED HELP, MY WARDROBE IS BUGGED

[tough bane]

Sorry but that is the standard time here. I do apologise if it may take a little but the admins are humans aswell, they do work, they have a social life and family. At some point even admins need a little rest. Please create an appeal and be a little patient. Admins will take a look as soon as possible. Thanks for understanding.

[cerulean venture]

@tough bane 2 days? It's all good thanks man

[crisp flicker]

need an admin

[cerulean venture]

Appreciate it

[tough bane]

I am not an admin but how can I help you?

[tough bane]

What is exactly not working?

[crisp flicker]

i need to speak with some one

id rather not text it

1 sec

[vague cave]

i putted it in a wrong postion and my friend putted a lock and he cant reach it to give me a key

[tough bane]

Can you may join in #368790610783764480 so I can take a look at that issues via a screenshare?

[vague cave]

ok

[crisp flicker]

i think i fixed it

[tough bane]

one minute please

[crisp flicker]

ik

[brittle quiver]

it takes two seconds to unban a wrongful ban doesnt it?

[crisp flicker]

hey nuclear im ready when you are just take your time

[near halo]

can you get banned for insiding

[tough bane]

No, we won't ban for that.

It's not nice at all but pick your teammates only if you can trust them.

[near halo]

okay

[cerulean venture]

Why was my ban appeal re opened even though they accepted it

[tough bane]

Please ignore that one. You will be unbanned in 2 days as I already said

[craggy wedge]

Hi, I decided to go to the server and I am in the ban because of cheats, although I have never played with cheats
My profile https://steamcommunity.com/id/guntrapayoutube/

[tough bane]

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

[tough bane]

If you'd like to report someone please go ingame and use the global chat with the command /ticket. If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

No ETA but way faster than EAC

[cinder merlin]

where u go for a ban appeal?

[timber bridge]

Please head to our ban appeal site @ https://bans.rustoria.co

[cinder merlin]

ty

[timber bridge]

No problem 🙂

[strange vine]

i cant ban appeal bot keeps saying im not banned

[spare widget]

@strange vine Can you join Waiting for Support?

[slim wraith]

same here

[strange vine]

here

[near halo]

I have a game ban that's 148 days old, I cant play any official rn and shits boring asf can I please get an exception to play right now? Got the game ban on my first ever account w 100 hours and hard cheated on the game with free hacks because i didnt care about the game and was gonna quit, decided to give the game another chance cuz its all my friends placed and now I have to wait 32 more days to play most officials.

all im asking for is a green light to play, i can only play vital n servers like that and im tired of heavy comp

[slim wraith]

i cant appeal the ban saying im not ban?

[tough bane]

If the website https://bans.rustoria.co says that your ban appeal had been denied as soon as you want to create an appeal then it might be an issue we are currently aware off. Please create an appeal at the category "MUTED". Thank you

[near halo]

no exceptions at all?

[tribal sequoia]

can't believe you're gonna get unbanned at all

[tough bane]

No i am afraid

[near halo]

im not banned currently @tribal sequoia i just cant play or ill get perm banned

[lusty venture]

i need support

[tribal sequoia]

doesn't matter you cheated once, should be enough

[near halo]

lol i mean rules say if game ban is 180 days> i can play, i never cheated on rustoria either

[lusty venture]

i need help

[near halo]

i cheated on a rando server and got banned same hour

[lusty venture]

adminssss

[near halo]

didnt care i was expecting it but now that im back into rust and it its a problem

[near halo]

what is with your bio?

[dark radish]

Hey there Emre! Could you please send me your SteamID? https://rustoria.co/getmyid

[tribal sequoia]

hahahahaha wtfff

[dark radish]

Thank you. I'll look into this now

[visual warren]

hey guys why when i try to purchase a kit on the website it just doesnt respond

like when i hit check out it doesnt do anything

[dark radish]

Hey, the issue's cleared up, wait like 5ish minuets and you are good to connect 🙂

[neon jasper]

Ive joined the steam group and everything but its failing to give me /kit steam?

[tough bane]

PLease do not tag staff members.

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

[visual warren]

Can someone explain why I cannot buy a kit

[near halo]

admins

help?

[dry night]

just logged into a server and was stuck in a wall floating and got kicked for fly hack then re logged and kicked instantly for hacking tf

[near halo]

admins my friend just got banned and it says 'play elsewhere'

can u help?

[visual warren]

Bro can someone answer me

[near halo]

fr

[dry night]

wow all these people talking about ban appeals and i just got banned for absolutely no reason. i dont even have hacks but everyone is getting unfair bans and want us to wait 3 days to get looked at

[spare widget]

@visual warren Hmm what's the problem?

[visual warren]

Im trying to purchase a Kit on the website and when I try to check out it just refreshes the page

[spare widget]

@near halo Your friend would need to come here to talk about their ban- https://bans.rustoria.co/ <- they'd want to go there and fill out an appeal too, I believe right now as a "mute" appeal

@visual warren Which server?

[visual warren]

10x US NO BP

[cinder merlin]

ban apeal keeps saying im no tbanned

appeal

[spare widget]

@cinder merlin You'd want to put it in as a "mute appeal"

What's your Steam 64 ID though? I can take a quick look

[cinder merlin]

ok got u brother

[spare widget]

Are you logged in?

[visual warren]

When I hit log in it says this website is not available

[spare widget]

Hmmm

[cinder merlin]

https://steamcommunity.com/profiles/76561199020238691/

[spare widget]

Which browser? I just tried and no issue here

[visual warren]

Oh nvm it just worked

[spare widget]

Awesome 🙂

[visual warren]

My fault

[cinder merlin]

sent my steam zen 👍

[spare widget]

You're totally fine. Have fun 🙂

[spare widget]

Checking

@cinder merlin Join Waiting for Support?

[cinder merlin]

im in brother

[near halo]

when he tries to appeal the ban, it say you cannot appeal?

[spare widget]

@near halo Have them send it in as a "mute appeal"

[dark radish]

Could you try now

[near halo]

zenzen im in waiting for support can you drag me please

[dark radish]

Have fun!

[rugged bison]

Guys i got banned by"ban evasion" what does that mean

Help me pls i want to play

[spark apex]

i've got banned for no reason instantly when i joined medium eu and it only says "play elsewhere". tried to appeal ban but it says im not banned so i sent the ticket to mute appeal can i get some help please

[rugged bison]

!appeal

[marble mantle]

Hey, @rugged bison

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[quasi crest]

it can take 1-3 days for the appeal to be reviewed

[marble mantle]

Hey, @spark apex

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[tranquil elbow]

mega lag on us long

i cant move, big battle... any cheats do this?

not happeningh to anyone else?

all the sudden better

[near halo]

my vip says renewing trying to get exact day or how much i have on vip

names still yellow hopefully im straight for wipe

can i get support it says i have been banned for cheating when i just got on the server?. please can an admin or a mod dm me

i also cant appeal on rustoria's bans

thanks.

[high shard]

can i get some support i got banned for ticket abuse literally as soon as i spawned in ive never played these servers before....

[raven mist]

Whats your steamid

[turbid fiber]

How do I make a ticket

/ticket

[marble mantle]

Hey, @turbid fiber

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[turbid fiber]

!appeal

[marble mantle]

Hey, @turbid fiber

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[high shard]

!appeal

[marble mantle]

Hey, @high shard

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[turbid fiber]

ERROR
YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

ERROR ID: 70EAF2BD-5784-4409-96F2-79A835D7DD9F

Is 2 weeks "Recently" ?

@balmy cypress

[gleaming hound]

Appeal your ban as a mute, but make sure to write in the appeal that this is actually a ban appeal

Not a mute appeal

[turbid fiber]

I clicked ban

[gleaming hound]

Click on mute and appeal it as a mute

[turbid fiber]

k

[gleaming hound]

You sadly can't, make a ticket in game with /ticket

[near halo]

c

[honest light]

Is there a way to see if my ban in perm or timed?

[gleaming hound]

What is the ban reason?

[honest light]

association

[gleaming hound]

That's more then likely a perm ban, but you can appeal your ban at https://bans.rustoria.co

[honest light]

a perm ban for someone being bagged in after i quit playing a long wipe, thats a yikers from me

[gleaming hound]

I am not an Admin so I can't comment on the ban. Feel free to appeal it and the Admin who banned you will look into it 👍

[honest light]

k.

[north crest]

I have looked into your ban. Are you able to chat?

[tender steeple]

Would love to

Not able to chat over voice as I’m out right now but if you’d like to DM or whatever I can. I spoke in VC with some other staff earlier pre-appeal

[wide inlet]

Hey is there any update on my ban? I was banned 4 days ago that just says “come to discord -Luke” but luke has been unavailable so I put in an appeal and it’s been 4 days and I haven’t heard anything back from Luke or my appeal

Super frustrating bc rustoria is literally the only server that me and my friends play on and there wasn’t any information on why I was banned

@balmy cypress ^^

[north crest]

I will pass on the info.

[wide inlet]

Ty 💖💖

[civic light]

@north crest hey can somebody help me with my ban appeal

[near halo]

I have gotten banned for cheating when i joined the server for the 2nd time this wipe. And i dont understand why i have gotten banned for cheating because i havent been on for the whole day. when my appeal is checked on the website please dm me thanks. the appeal is on mute appeals because i could not appeal for bans.

[civic light]

sorry for the ping

[north crest]

Have you made an appeal?

[north crest]

The appeal will be reviewed when the assigned admin is available.

[near halo]

thanks 👍

[balmy cypress]

Hey, sorry for the delay in a reply.

You were banned as you put another players full name as your name on steam and you were writing info about them in chat for all to see. If you'd like to discuss this further, you can make a #payment-support ticket as my DM's are closed.

[elfin vale]

yo this is TOO funny

[near halo]

/apel

/appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[heavy sail]

is this ever gonna happen?? Run the community remake Hapis map on Vanilla US Mondays for 2 weeks?

[minor hemlock]

Can someone help me with a ban? I was banned a while ago and appealed it, but it wasn’t my fault for getting banned

[elfin vale]

@balmy cypress any info?

[hearty mortar]

need help with an ongoing problem can an admin help

[balmy cypress]

Nothing as of yet, everything was looking fine for the time I spectated. I’ve got to log out now but I’ve asked another admin to continue looking 🙂

[wide inlet]

I made a payment ticket

[balmy cypress]

Just replied 🙂

[wide inlet]

Ty

[minor hemlock]

hey might uh weird question but after i applied my ban i was perm banned for affiliation, but i was playing with a random who said he was an admin and i didnt know enough about the game to know how would i get unbanned after getting denied

[elfin vale]

I JUST WENT A LITTLE DEEP ON THEM LMAO

[daring shale]

https://steamcommunity.com/id/01090208/

cheater on rustoria eu long

[marble mantle]

Hey, @daring shale

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tranquil elbow]

US long down

[lapis pike]

US Long down?

[north crest]

Checking

Working on US long

[lapis pike]

you guys been getting ddos or something recently? salty script kiddies getting banned and have empty sippy cups

[tranquil elbow]

im kinda in a touchy situation, was getting raided and just patched up 😐

[lapis pike]

you on the island far right on the map?

[tranquil elbow]

me, nah

mining outpost south of airfield

[north crest]

US Long booting up

[tranquil elbow]

thank you

[stiff mango]

how long does it take to boot

[daring shale]

any admins on?

[north crest]

US Long is up

[daring shale]

i think one admin on rustoria eu long is hiding a cheater

sappy is the cheater name

[stiff mango]

thank @north crest

[daring shale]

76561198420873014

[proud viper]

i need support

?

can i get support

[proud viper]

!ticket

[marble mantle]

Hey, @proud viper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[turbid sky]

So i have bought the Nitro for the server but I got no supply drop

[near halo]

type /auth in-game and then do /kit booster

[turbid sky]

I did it did not work

[lapis pike]

are you in an official or modded?

[turbid sky]

Modded

[near halo]

[lost surge]

Rust+ down on US long since the crash

[regal canyon]

any admins?

just got false banned

[restive kernel]

How do I get the discord kit

[crisp swallow]

hi guys i need support

[stiff widget]

!appeal

[marble mantle]

Hey, @regal canyon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hidden basalt]

!appeal

[marble mantle]

Hey, @hidden basalt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[royal gull]

/ticket

[marble mantle]

Hey, @royal gull

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hidden basalt]

says im server banned

dont know why it wont let me appeal

dont know why man i am very mad

[stiff widget]

if its been longer than 15mins, use the mute appeal and write this is a ban appeal

[mellow panther]

/ticket

[marble mantle]

Hey, @mellow panther

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[mellow panther]

/ticket sisterfister ESP

[marble mantle]

Hey, @mellow panther

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[stiff widget]

You need to do it IN-Game

[mellow panther]

preciate it

[minor hemlock]

Can anyone help me with my ban?

[mellow panther]

i need an admin on the US 2x vanilla asap

[near halo]

BAN APPEAL

[dark radish]

Please make a ticket regarding your ingame issue please 🙂

[minor hemlock]

Can you help me please?

If your able to

[minor hemlock]

I’ve been banned for so long and I hate it I was banned for affiliation and he said he was an admin, I was new and had no clue if you can’t unban me please tell someone who can I can’t play any decent server in my main account anymore

[potent ether]

BAN APPEAL

[fiery flame]

Can i see the map wipe for Rustoria us small tommorow

Admins

[dark radish]

Have you appealed your ban?

[minor hemlock]

Yes but the thing was I was too stupid to put effort in it cause I didn’t know how it would impact me

But it still wasn’t my fault for being banned

[dark radish]

Did you submit it recently?

[minor hemlock]

No

I think maybe a little less than a year ago?

[dark radish]

oh ok

[minor hemlock]

I was really new to the game

Do you need any info? Like my steam

To lookup my ban

[dark radish]

DM's

[cerulean venture]

Hey fear wondering why I got another notification of my ban appeal being denied after it had been accepted

I talked to nuclear and he asked an admin, he said I would be unbanned in 2days and said not to worry about it.

@dark radish

[dark radish]

I'll take a look

[cerulean venture]

Appreciate it thank you

[regal canyon]

it says that im not banned

[dark radish]

Long story short, you will be unbanned in two days 🙂

[cerulean venture]

@dark radish ty i got so scared lmao

[regal canyon]

i got false banned on trio 5x for the group limit

but there was only 3 of us in the team and we didnt team with anyone

[north crest]

Once your first appeal was accepted, that was us saying you will be unbanned/we shortened your time. If you then file another appeal, it will be denied based on no changes being make to your ban.

[ebon valve]

!appeal

[marble mantle]

Hey, @ebon valve

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[ebon valve]

i need help with a ban i went to the rustoria bans website and its showing me an error saying im not banned

[minor hemlock]

Rq do the rustoria servers allow people to connect from GeForce experience

[native kelp]

how 2 report cheater without sharing proof with the public?

(Has BM logs + other stuff)

[cerulean venture]

@ebon valve Submit it in unmute appeal but just make sure to say it's about you getting banned.

[ebon valve]

what is an unmute appeal? @cerulean venture

[cerulean venture]

Their is a ban appeal and a mute appeal, do the mute appeal

[ebon valve]

oh ok

[cerulean venture]

@ebon valve

[ebon valve]

yea i got it thanks g

[dark radish]

Yes

[marble mantle]

Hey, @native kelp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

Guys i got banned by"ban evasion" what does that mean
Help me pls i want to play

[minor hemlock]

Amazing thank k you

[near halo]

Who should I call

i need admin support please.

[tawny anvil]

i boosted server but no booster kit

[marble mantle]

Hey, @tawny anvil

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[stiff widget]

#looking-for-group

[somber isle]

How do i make a ticket?

[hexed nimbus]

!report

[marble mantle]

Hey, @somber isle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[somber isle]

!appeal

[marble mantle]

Hey, @somber isle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[jovial grail]

!report

[marble mantle]

Hey, @jovial grail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[jovial grail]

!help

[hexed nimbus]

hi how can i help you

[slender nimbus]

is medium down

[jovial grail]

i dont know if your able to help mike but i had a question for an admin

but i cant reach any of them

[lone mortar]

What do you need help with my friend?

[jovial grail]

are you able to pm me ?

[hard chasm]

any admins on?

i nned help quick Rustoria US monday wipe server

Speed hacker and scripter at airfield not hackusating please look at

[lone mortar]

!ticket

[marble mantle]

Hey, @hard chasm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[somber isle]

Any Admins on?

[lone mortar]

Not an admin but what can I help you with?

[somber isle]

Im trying to login a rustoria server . Says im banned. Yet i havent played in a while. But when i use the ban appeal website service. States im not banned..\

[nimble vortex]

We got a hard cheater on Rustoria Mondays

[lone mortar]

You will need to fill out a Mute Appeal and fill it out as you were a Ban Appeal. There is currently an issue on the site that is being addressed.

[lone mortar]

!ticket

[marble mantle]

Hey, @nimble vortex

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[somber isle]

ok thank you

[lone mortar]

Np 😊

[hard chasm]

sent a ticket please look at

ruining so many peoples games rn

[lone mortar]

An administrator will look into the ticket as soon as they can. Please be patient as the administrator's get loads of tickets a day that they have to thoroughly investigate.

[hard chasm]

ok

[nimble vortex]

Kid is trash talking us too he is so bad

[lone mortar]

If you file a ticket with all the information, an administrator will look into it thoroughly.

[nimble vortex]

It is halting our progress and got kits from us!

[hard chasm]

do you tell people were the cheater logged off hen they get banned?

[lone mortar]

I can understand your frustration but you will need to be patient and I can assure you that all tickets are thoroughly investigated from the administration team.

[lone mortar]

They do not, no unfortunately.

[hard chasm]

Thank you!

[lone mortar]

Np 😊

[nimble vortex]

He got banned!

[hard chasm]

is there no chance of telling us his location since he took 3 kits from us?

[upper escarp]

Sorry, no can do boss

[near halo]

Can't wake from sleep on rustoria eu medium

[clear sandal]

what ? ı am not hack

How we can solve this problem ?

!appeal

[marble mantle]

Hey, @clear sandal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[clear sandal]

.d

[dire shore]

u can fix eu medium?

[stiff widget]

use appeal mute and write this is a ban appeal

[clear sandal]

okkey

@stiff widgetthenks

[stiff widget]

no problem best luck

[clear sandal]

🙂

[opaque tapir]

!help

!ticket

[marble mantle]

Hey, @opaque tapir

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[opaque tapir]

Is it something with eu medium? I've been playing almost 1 year on eu medium but, from today i can't wake up on sleeping bag, nothing really help. Connected to eu main, everything ok.

[silk nebula]

Admins are aware of this situation ,sry about that and please be a little patient

[void condor]

What region are you from may I ask?

[opaque tapir]

Ukraine, (East Eu)

[void condor]

Let me send you a dm one second

[prisma steppe]

/ticket

[marble mantle]

Hey, @prisma steppe

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[prisma steppe]

any admin here? i got problem, i can't stand up from bag, i tried everything, restarted game..... (playing EU medium)

[lone mortar]

Hi, this issue is currently being addressed by the Administration team and are trying to fix the issue right now.

[prisma steppe]

So there is problem with server right?

[lone mortar]

Yes, it's the server right now. Currently working on a hotfix

[prisma steppe]

alright, thank you

[lone mortar]

Np 😊

Sorry for the inconvenience.

[raven mist]

Can you open start menu on your pc and open "'cmd"? If you opened that please use the command "tracert medium.rustoria.uk" wait for the 30 hops and send your results to me i DM.

[prisma steppe]

yes

[raven mist]

Thank you

[lone mortar]

Thanks Shenzyyy

[clear canyon]

any admin here ?

eu medium still hasn't fixed the problem can you help me please

[void condor]

Try now

[lilac nova]

It should be resolved. Try to reconnect

[clear canyon]

thxxx fixed !! 😄

[void condor]

Perfect 🙂

[clear sandal]

@clear canyon

.d

why didn't it open?

<@&274980199668645888>

[hexed nimbus]

What was the ban for.

[rugged bison]

ANYONE CAN HELP ME?I got banned for no why，it's say's "Ban Evasion" what does that mean

[clear sandal]

ı dont know

[hexed nimbus]

Try again in 15 min

[rugged bison]

What is that "Ban Evasion" guys

[clear sandal]

why ? .d

[hexed nimbus]

Banevasion means you tried to join on a new account while having another banned account

[clear sandal]

I've been banned but can't get help

[rugged bison]

No i dont this is my first one

[hexed nimbus]

I told you try joining the server in 15 min

[hexed nimbus]

Using vpn ?

[rugged bison]

Yes,because i'm high ping

[clear sandal]

oh okey

[hexed nimbus]

Turn it off as that’s most likely the issue

[clear sandal]

sorry I'm a little angry ://

[rugged bison]

Ok,i will try.thank you bro

[honest light]

Does this mean im unbanned or does this mean they are going to let me know if im unbanned soon?

[hexed nimbus]

Yes but depending what the ban was for it could be set to a punishment that meaning you get a temp ban instead of a perm

[honest light]

I see. Im wondering if there is a way to see the length of my ban or do i just wait it out type thing?

assuming i do have a temp ban

[hexed nimbus]

If it dussent work you need to make a appeal type !appeal in chat and use mute appeal as the ban appeal has some issues atm we are fixing

[hexed nimbus]

Log into the server and it will tell you time remaining

[honest light]

thankyou sir! have a good one

[hexed nimbus]

You 2

[clear sandal]

@hexed nimbus

I still can't login

[honest light]

Just an update Mr Mike i logged in and it booted me. Didnt give me a length of time. I'll wait it out ig

[pine marlin]

Any support avaiable atm?

[clear sandal]

<@&274980199668645888>

[clear sandal]

.

[stiff widget]

What do you need help with?

[pine marlin]

So basically I had some problems with my twitter account beeing inactive. I requested an unlink and you guys have unlinked my discord account instead by mistake.
After feedback, you have unlinked my twitter acc aswell and it works now, but after I have linked my discord account again, I have lost my Booster Permisions
I have even boosted your server for the second time but it still didnt change.
can you look it up and fix it please

[tough yarrow]

Please refrain from tagging roles. People will be with you as soon as they can

[wispy loom]

If you'd like to DM me I'll look into it when I'm home

[pine marlin]

will do

[ancient spear]

i'm banned from rustoria, but when i do my ban appeal on the website it says im not banned. what do i do?

[clear sandal]

Me too

[stiff widget]

Appeal using the "appeal mute" and write this is for a ban appeal

[clear sandal]

@stiff widgetIt didn't open even though I wrote it.

[raven mist]

Whats your steamid@clear sandal

[clear sandal]

1133942959

[stiff widget]

Cheers shenzyy

[raven mist]

Steamid64 please

[hollow plank]

can yall get this troll out outpost out of the research table ? hes sitting in it to keep me out

[clear sandal]

what ?

[raven mist]

!steamid

[marble mantle]

Hey, @raven mist

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

Use this link ^

[versed gull]

we can’t interfere with any in game gameplay :)

[clear sandal]

@raven mist76561199094208687

[hollow plank]

but hes trolling in outpost

[versed gull]

unfortunately i am unable to help you with that

[clear sandal]

@raven mistwhat will happen now?

[raven mist]

Checking

@clear sandal try now

[sterile crescent]

Hey admin, How do I submit a ticket for anything other than reporting cheater now?

[neat pumice]

It's the same process even if you're not reporting a cheater, we can help with most things! If it's concerning payment / VIP issues however, you can make a support ticket in #payment-support 🙂

[near halo]

hi

How long before USmain wipes?

[ancient spear]

!appeal

[marble mantle]

Hey, @ancient spear

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

Okay, thank you

[near halo]

so

sdt disconnected?

[peak steeple]

5x no bps US s/d/t crashed

[slow birch]

keeping an eye it should be back up soon

[near halo]

1 server is down?

5x

[slow birch]

Please read the message above yours

[near halo]

cool

[slow birch]

Should be back up

its booting so give it a min then join

[near halo]

still not up

[slow birch]

Yeah will get it looked into

[elfin tendon]

Dang they legit closed my ticket

Why is rustoria so strict about vip server transfer

[peak steeple]

server is up again

[elfin tendon]

@slow birch dms : )

[near halo]

not up for me

still shut for me

[peak steeple]

Yep, thought it was up - it wasnt

Now its up

[slow birch]

It is back up now

[elfin tendon]

.

[slow birch]

To answer you that is something you need to ask in a #payment-support ticket but as you have used it I would suggest it's not likely. Thanks for the remind you just have to wait.

[elfin tendon]

Alr

[jovial kite]

I want to ban appeal

[quasi crest]

if you are banned and you want to appeal your ban, please visit https://bans.rustoria.co/

[jovial kite]

I was banned for a name that I had an when I appealled it half a year ago they said wait a couple months but now it doesn't let me re appeal

[visual egret]

привет

[deft storm]

Uh, I'm kinda confused

[visual egret]

тут русские есть?

[deft storm]

There is a guy called Grylos who got banned for hacking last wipe. I have a screenshot of it.
Now, the wipe after. He's back? :/ With the same team and shit

This was the wipe he got banned

This is this wipe. Grylos is back