#support
1 messages · Page 1574 of 1
thx
@timber bridge how fast does ticket get answered and checked? like ingame
As fast as we can, they are sent straight to the admins in-game and they investigate in the order they come in. It just depends on the workload and what they have to do to investigate each ticket.
We never skip tickets and they are taken seriously.
He said that he could not appeal, showing that he was not ban, but could not join the server, showing play with hacker
76561198963139820
How long ago did he ban?
Two hours ago, when he using vpn join the server
admin
Hey im trying to submit an unban application but its saying im not banned
any admin can help?
Can you tell him to re-log in on appeal site after 15 mins around?
yo tornado
How can I help?
can u unmute me in toria long
What was said?
i typed pakistan in chat and idk how thats a bad word
some kid named Enzyy headshot me 8 times in a fucking row while I was strafing a pixel peak, can one of your admins come check this dude out, theres no way he is legit
Hey, @drifting musk
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Please allow it some time to be updated the ban
and if it doesn’t work come back to support
someone told me to type pakistan in chat and i typed it not expect it to be a mutable word
The mute will remain in place. Please check this link out, #support message
i litteraly only typed pakistan not anything else jus "pakistan"
Unfortunately, You will have to wait the mute out.
Have a good day :)
how long is the ban?
It would say in chat when the mute occured.
@silk nebula @timber bridge How do I do a vip ticket? This guy is really starting to piss me off.
VIP ticket in which way?
They are not for reporting players.
@timber bridge
Or not
ok then
Hey, @drifting musk
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Whats up?
I tried again and it was still the same, it showed that no ban was done, but entering the game showed that I was playing with the hacker
Okay please DM me and I will assist you further.
@timber bridge forgot to tell you but it said i wasnt banned
is it temp or perm ban for exceeding the group limit? or is my ban appeal not working
Please DM me and I will assist you further.
76561198963139820 he said he still couldn't appeal and join the server
main is down, eu
Please DM me and I will assist you further.
How long did it down
just went down
@silk nebula its been like a week
Please allow it like 10-15 mins if it’s still down then come back to support let us know
yo any admins on
enzyy?
!ticket
Hey, @azure canopy
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
dude has 300 hours beaming with ak 100+ meters and 100% esping
You will need to make a ticket in-game so that admins can look into it further
nah ima just hop off this server if dude can cheat tht blatantly
good luck i will make ticket tho
Good luck😊
tornado is guoren?>
every server has cheater if you swap everytime you find one you will never play
您好有什么能帮到您
dude is terrorizing the map
Please don’t discuss the rulebreakers cuz they might see this and turn off their cheats
kk
@silk nebula can u get someone tick 318 as fast as possible? ❤️
Admins are now handling all tickets. It needs to be one by one and I’m sure they will check yours asap
你可以私信我 我们不能在这个频道闲聊😊
Hey, @drifting musk
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@silk nebula they are just going around offlining every big base please get someone ❤️
can I talk to someone of staff
/ticket
Hey, @analog carbon
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hello what can I help you with?
I need to talk to you
can i talk to someone as well im in the waiting for support channel
Umm sry I’m not available to do voice now. Could you plz dm me?
is there someone I can talk to?
You are good to play.
/ticket
Hey, @outer verge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @uncut kraken
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!report
Hey, @autumn root
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I need help. I cheated about 4 months ago on a random server and i was auto banned on many servers most likely in connecting with camomo. I will not lie i did cheat but that shit is long gone off my pc and i no longer have it. I went to do the unban on rustoria website but it said i wasnt banned. I need help
Yo they are cheating and tyring to crash the server
<@&274971100184576010> can
I have help please
can an admin please message me
some guy blatantly aimbotted me stole my raid loot swam deep in to the ocean then got banned
Sorry that this has happened to you!
Unfortunately, we do not have playing staff, so we would be unable to assist you with this.
/ticket
Hey, @tough yarrow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Pls follow these suggestions in order to reach to staff team you desire
i tried that
What can I do for ya 🙂
.
When you go to connect, does it show you're banned?
i load all the way in and then get kicked and it says banned : hacking
/ticket
Hey, @fallow raft
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
tornado you here?
And when you go to appeal it says that you're not banned?
correct
/ticket
Hey, @eternal galleon
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @eternal galleon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
@uncut kraken you will need to work with one of our <@&274971100184576010> 's on this matter.
They may choose to reply here, or they will DM you.
Look for a ping or a DM 🙂
alright ty
can i talk to staff
What can I do for you?
i was ban for vpn
well i just wanna know why i got banned
can someone help me
The reason should be given when you go to connect.,
What can I do for you?
ik it said i was hacking but i didnt
!appealcn
您好, @eternal galleon
如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/
如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。
当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。
this happened a few months ago when i was joining my friend and i went to use the restroom while it was loading to rustoria us medium and when I came back it said I was banned for hacking
hey can someone help me out, i joined the steam group first and its the only thing that hasnt registered in game yet
Did you type /auth in game?
i did the ban appeal too but it got denied
Try and rejoin 🙂
Then unfortunately you will not be unbanned.
you are welcome to try and appeal again later down the road.
when can i do a appeal again
When was the ban?
i got banned like months ago like at the begining of the year
or like between january and may
And when did you appeal?
the same day i got banned
its been months since ive been banned
then why are you asking now?
because ive tried contacting
fair enough
@wispy dirge restarted and still isnt picking up i joined on steam, anything i can do here or just wait it out?
my steam account got hacked before i got banned but i got it back
Have you submitted an appeal?
yea on the website
ill send the screenshot
like around april or may not sure
I just read back your history, your appeal was denied?
DM me.
ruh roh
<@&274971100184576010> <@&874995535881326632> is any admin on us main
any admin can help me please?
Please do not tag staff.
With what exactly?
guys that are teaming
we found sguys teaming
we have proof of them saying it
i posted the proof on yt
cheater on eu small can an admin help me
Hey, @terse fog
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @terse fog
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
What does it say when you go to appeal?
Can you DM me a screenshot of what it shows when you type /auth?
its working now, just needed more time ty though!
where do i go to report someone on a rustoria server if i dont got their name
all i got is a clip of them speed hacking and the combatlog id number
You can use the combat log ID and report them using /ticket in-game
Upload the clip to streamable or YouTube and include the link in the ticket
i love you
@timber bridge theres no way for me to do it through discord? im already off the game and dont feel like loading it back up
No to properly report a player you would have to report it in game using our ticket system

I can't stand up on any rustoria servers.
I can stand up perfectly fine on every other server, just not rustoria.
any admins i could speak with. thanks
Feel free to dm me
just wondering @stray marsh told me i accidentally got banned bfore. could that have counted as an offense?
really hoping that this can help me appeal :/
!appeal
Hey, @wild sparrow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
it says im not banned
How long did u get banned?
im not sure i was playing and got off got back on and im banned
Please give it like 15 mins around and try again
if it doesn’t work feel free to dm me
i submitted a clip an actual cheater and they did nothing i beamed him with mp5 and my gun was straight could that be why do they do pc checks?
i can i show you clip?
you will need to explain in your appeal😊
For sure including everything that could be help you appeal
okay
It says that the appeal got denied
if your appeal was denied then it means the final answer I’m afraid👀
Yea but I’m contacting this one guy
Fair enough and Good luck😊
@broken pond Hello! Do you need any assistance?
I’m sry I can’t do voice now but feel free to dm me the issues
!appeal
Hey, @tepid void
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
<@&874995535881326632> why doesnt it let me appeal again?
What does it show you when you try to make an appeal?
YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.
i dont hack bro i just wanna play
im just level 0 and they found that sus but i got 2.2 k hours on this acc
unfortunately if your appeal got denied that means the decision is final and you will not be unnbanned
so i cant appeal again?
im afraid you cant
and there is no way to get in a call and clear it up?
It’s been checked twice. Once with the ban itself and second time when you appealed if the decision would have been incorrect the first time the would have accepted the appeal and lifted the ban we are sorry but It’s final and time to look for another server to play on. Have a nice day
@lone mortar i got false banned a bit ago do you think this could have made the admins view my ban as a second offence?
yes ty
Thanx ctv ( did auto correct made that cab lol )
How can I ask for help when I am ban
@raven bisonsorry to ask but could you look at mine as well?
!appeal
Hey, @iron nexus
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
@noble ocean you are free to go
does that mean im unbanned?
yes???
thanks so much really appreciate it man :D
I was ban when I used the accelerator. When I complained, I prompted that I was not ban. Now I have filed a complaint on mute.
@iron nexus Steam ID?
did u do that for me ctv? or u cant ?
I was ban when I used the accelerator. When I complained, I prompted that I was not ban. Now I have filed a complaint on mute.
I just entered the server today. After the server was attacked, I couldn't get in. I prompted to play with hackers
Where you from sunset ?
@iron nexus You are free to go
NVM 👆
Due to the unusual situation, I'll have to reach out for further clarification regarding your ban
k ty man
Got clip if so dm me don’t post here ty
jaco bells said in game i dm him i just dmed i just sent clip to jacob
Ok perfect
i can also send it to you
Nah if you send m that it’s fine
alright
Thanx dude
Yo these hackers on large oil on us main killing everyone and killed a few of us deep under water
DM me their name
hello, i cant connect to none of the servers cause: playing with cheaters, and i cant even appeal cuz its not a ban, can somebody help pls? https://steamcommunity.com/profiles/76561198015350089/
hey ctv have u gotten clarification yet? thank you.
Wait another 15 min and try again if it’s still the same then please use mute appeal for now and mention its a game an and cannot use the appeal at this timeline
okay,thanks😃
who can I talk to about the unban in baseinvaders?
You can go to https://discord.gg/AG56Cude and go to make a ticket from being blacklisted
They are banned from the Discord?
yeah
It would be best to talk to the staff on that Discord 🙂
Please don't mention server names or groups, as you may cause them to toggle cheats 🙂
When an administrator is free they will take a look at you case.
I'm getting the message "Disconnected: Banned: Hacking"... I didn't hack so can someone check this for me please?
hi i have a problem im playing on your server and in my area is 1 guy crossteaming with other clan and thats againts the rules so im asking if i can get some admin help
?appeal
Hey, @mint flame
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
?ticket
Hey, @tender steppe
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
hello, i got banned for hacking, im sure this has to be an mistake since i dont use any kind of scripts or cheats - can you check that please?
ingame name: nin
hey @raven bison have u gotten clarification? thanks.
^^ this is what happened to me too
?appeal
Hey, @frozen prairie
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Please use your appeals process to appeal you ban.
Whats your steamid ? @frozen prairie
Every here and there I experience bit of network lag on eu main
76561197986830406
Should be good to join again
ok thx, i gona try to log in
I'm having the exact same issue, mine is 76561198072669366 if you can look into it for me too?
Sure, checking
@raven bison
Should be good to join
guys i think there is an teleport hack in game
I had the same thing happen to me I played 2 years ago and recently got back into rust
Bu kişiyi bildirmek için lütfen oyun içinde /ticket yazın, lütfen F7'yi de kullanın
I have 2.3 k hours am banned from no other server have had my account for 3 years have multiple friends that can vouch for me play rust 24/7 and love your servers I just wanna play
If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.
I also will be willing to do anything to prove that I’m not hacking like give my account stream
It doesn’t let me appeal
Hello, can an admin message me in dm. I have a cheaters problem. I've been waiting for a reply from any admins on the server for 2 hours because that is when i made the ticket 11:40 EST. Can yOu heLp
hello can @raven mist kiss me, please
Tickets get handled ASAP but we have 23 servers and get many tickets a day the staff team work hard to look are every single one as fast as humanly possible. Please be patient. You can als report the player to facepunch aswell using F7
I reported them in every way possible. It has been 2 hours now and no one did nothing.
Like I said you are not the only person to send a ticket. Please be patient it will get looked at as soon as the can
Whats your steamid
U should be good to join again @tepid void
Ik ty I’ll try rn
it worked thank you man i love u
where the base at?
nvm lmao i thought i was in the server with my friends
/ticket
Hey, @pulsar meadow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
?appeal
Hey, @wild meadow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
can someone tell me how long im banned for?
What is the reason stated for your ban when you try and connect?
exceeding group i was solo allied with a four man and then i got banned for it?
Ban should be undone when the server wipes
When dose it wipe next ??
Which server were you banned from?
?appeal
Hey, @spring raptor
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
It seems that you are banned, please create an appeal
ok
Hello, could someone help me?
After server connect my character can't respawn, i only have this screen.
Server: Vanilla EU main.
Respawn button is not working.
https://youtu.be/ySqmgzzVkWo
Open console ( F1 ) and type kill and try again. Otherwise you might need to relog
none of this helps . And even restart the computer
Then tbh I got no clue
Hello there Mix,
how are you doing today? Can we maybe try a different solution? Are you playing via VPN or Wireless connection?
no I don't use a vpn
Wireless and/or mobile hotspot?
Did you also try a modem/router reset ( turn off for about 60 sec )
yes I tried restarting the router
I have a good connection
Doubt it will fix it but let’s try anyway if you.haven’t yet. Try verify gamefiles
Do you know how to verify gamefiles ?
Yes , I know . I have already checked the game files for integrity
I was reinstalling the game
!appealcn
您好, @iron nexus
如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/
如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。
当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。
I maybe got another solution @tough oasis
Can you do me a favor and download and install a VPN Client service. Then try to login using a VPN connection.
Prompt me to play with the hacker, but I don't know who the hacker is.
Can you tell me who the hacker is
@tough oasis I normally do use this client service: https://protonvpn.com/
Yes I can
This might be one of the possible solutions there. If you are still having issues afterwards let me know.
nuclear i made a tick on a obv cheater, but i logged off after is it possible to check if he got banned?
I am sorry Sunset.,
we do not provide any additional information about the players in your team that were not playing within the rules. You need to find that our on your own. Sorry.
If you haven't appealed yet you can do this at https://bans.rustoria.co
@tough banePrompt me to play with the hacker, but I don't know who the hacker is.
Can you tell me who the hacker is
You can check your tickets ingame with /ticket command. I would recommend you to use the command /ticket list and then hit F1
Read one message above please: I am sorry Sunset.,
we do not provide any additional information about the players in your team that were not playing within the rules. You need to find that our on your own. Sorry.
If you haven't appealed yet you can do this at https://bans.rustoria.co/
?appeal
Hey, @iron nexus
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Hey there, please create an appeal using the above link
How is it going @tough oasis
downloading vpn
need to clarify . such a problem is only on this server
Yeah already supposed that.
@pseudo bearCan you reveal who is the insider? I want to find this man and kick him out of the team. It wasted my efforts all afternoon.
Saying the third time Sir. We do not publish or discuss any bans. You will NOT get any information about that.
Then I can only join the team carefully. I will investigate my players
https://steamcommunity.com/profiles/76561198289796196/ vpn ban help admin
!appeal
Hey, @solar aspen
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Hey there, if you make an appeal following the above link, an administrator will look into your appeal as soon as they can 🙂
I downloaded the vpn and launched it . but the problem has not disappeared
Ok please provide me with your steamid and the server you are playing at
Ok give me a few minutes please. Need to get in touch with someone 🙂
ok
Can you please join #368790610783764480. I will be there with you shortly.
I have submitted a complaint. Please reply to me as soon as possible
I'm uploading to the server
@tough oasis你好艾雷
i cant link my steam with my your website the website says there is a problem when i click on steam authenticator
and i cant link my discord too
It seems you are already connected. Can you may join #368790610783764480 so I can take a look at it.
how long does the restart take
Around 5-7 minutes
@tough baneThe above I submitted has been passed, but I still can't get on the server
Do I have to clear the building before I can enter the server?
When did it got accepted?
So it was just recently. Please give it up to 30 minutes. Sometimes the system needs a little to recon that you have been unbanned.
OK, thank you
I just didn't know what the link was to. Someone said something on discord. I've returned it now. I'm sorry, brother
All good no need to apologise. Anything else I can help you with?
My friend asked how many working days it usually takes to join the game after being ban. The reason is: playing with hackers
It depends on the situation. He needs to create his own appeal at https://bans.rustoria.co
ok
Normally the admins respond within 3 business days. So just give it a little time if he hasn't gotten any response there so far 🙂
OK, thank you. I have no other questions to ask for the time being
@iron nexus your ban will be lifted in 7 days
ok
hello, can i get unbanned please? 😅
@wispy loomI want to ask a question. I don't know who is a hacker in my team, but are hackers permanently banned? So I won't see this man in seven days, so I can avoid forming a team with him
моему другу дали бан за чит для игры КС ГО, а не за читы для раста и бан дали нам, можно хотябы нас разбанить? ник забаненного друга celery
my friend was given a ban for cheating for the game of CS: GO, and not for cheats for rasta and they gave us a ban, can you at least unban us? banned friend's nickname celery
Hacking bans are permanent
OK
Thank the administrator for letting us find the mole. I'm very angry today, but I'll know who betrayed our team in seven days. Thank you very much!
If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.
why is "i hope you die of cancer" allowed as it is general toxicity, which is not something we moderate, but "cuz fgt" is enough for a 12h mute? why be so inconsistent?
Have you got a screenshot of that person writing that in chat.
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
The issue is we can not monitor all servers at the same time. Sometimes something just slips through there.
No, i created a ticket and the response i got was about his message being general toxicity so not enforced. there should be a ticket at the time he said it. out of the top of my head it was 1388
(let me know if there is a way for me to check my chatlogs or something if that helps)
There are no chatlogs for regular players. Sorry to disappoint you there. You can check https://www.battlemetrics.com/servers/rust/9255283 if you can find the name there. But you got already a response on your ticket.
i would totally understand any outcome anyways, but then i'd like to be pointed to some clear rules about what can and can't be said, as "cuz fgt" over some offhanded whining vs "i hope you die of cancer" really should clearly be a pentalty for both or none, not only 12h mute for the lesser one.
Hello
I made a ban appeal but it said i wasnt banned so i tried playing then it said i was gamebanned trying to go into a server
I need <@&274971100184576010> help
I would recommend you to give some feedback in #feedback-suggestions. It always helps us to get some improvements done.
Have you got your steamid?
Yes
How can I help you? Can you dm me or write me in here?
is there an out-of-game way to see a record of my tickets? then i'd know the name
76561198843204246
I was told 180 days into my game ban i can appeal
By a high admin or somethin
So i did and it didnt work
So "76561198843204246" is the account you want to play Rust with or is it a different account?
Sadly no. But you can review your tickets with /ticket list and then hit F1. If it does not show up instantly redo the command.
So if I get it right you want to play with the account you have the 194 old ban?
Yes.
Ok then I need to disappoint you there. If you are gamebanned (EAC banned) you will never have the chance to play again with this account. You either need to get a new Rust account and/or you will not be able to play Rust again. You need a complete new account as "76561198843204246 / https://steamcommunity.com/profiles/76561198843204246" is permanently banned from this game.
Am I allowed to play on another acc without getting banned?
Yes you should be able to play with a new account.
Ok thank you
i've checked the ticket list: the player was adin87, i made the ticket at 15:22:21, ID 1388. he said it slightly before that then.
Ok and you already got a response on the ticket. I'd recommend you then to give some feedback in #feedback-suggestions. It is always welcome there and helps us to improve our community and gameplay.
will do. Discrepancies like this really shouldn't be allowed to fly in a community that is generally well moderated. thanks for the help!
Hey Sped, how can I help you.
I'd recommend you to verify your account then you will get a push notification here on discord: https://rustoria.link/login
Otherwise you need to check from time to time on https://bans.rustoria.co
nuclear, anytime im getting help soon?
cause the stuff despawned homie, cant get it anymore.
Sorry we do not refund anything that you lost there. Please wait on the ticket to be responded 🙂
It sometimes needs a little. Please give it up to 30 minutes to be recognised by the website.
Have you been banned before?
Ok. And you were able to play afterwards again?
Can you write me the current banreason, your steamid and the server you are playing at? I'll check what I can do.
nuclear
Yes sir
i lot all my loot on eu long to some kids crashing a scraper in to people
Did they heli bomb you?
yeah they have been doing it for the past hour and a bit
Not nice but not forbidden.
thats a bit shit but thanks anyway bud x
You are always welcome to give us some feedback in #feedback-suggestions. We always welcome that.
@strong bone I am currently only available via Chat. Can I help you somehow?
admin?
How can I help you. just let me know and I can see what I can do.
well i ran into askilled player i think is cheating
If you'd like to report someone please go ingame and use the global chat with the command /ticket. If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.
Hi
Hey there @near halo,
can i somehow help you?
Nope just saying hi
how do I get shop I am already verified and I try to get shop in game and still says I need to verify
I just logged in to the rustoria EU MAIN
and it's disconnecting me by the reason of hacking!
and I have never ever been doing any hack in this game
If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.
It wont let me lin\k my youtube or twitch to get the kits in game
Currently Youtube and Twitch API is not working. We are still struggling to fix that issue. Sorry about that. No Eta right now how long it will take to get fixxed.
Rightyo
Are you guys aware of the random lag spikes people are getting occasionally too
hey, there is this guy who i just got banned from ukn for cheating, he is also cheating on your ukn, do i have to make a ticket ingame or can i use this discord
Is he currently cheating on our RTG servers?
Hey, there is a guy on US Main who is clearly using ESP, he's not even trying to hide it..could you look into it..
If you'd like to report someone please go ingame and use the global chat with the command /ticket. If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.
ty
I need help
I am currently only available via chat. Feel free to dm me or write in here.
ok
So basically what happen My friend left his team to come play with me on your rustoria 3x and I don't see how that gets us ban for exceeding group limit
How many were you before?
Besides that If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up
to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.
3 business day I'm good
he isnt banned yet i dont think, so yes
heres his steam id https://steamcommunity.com/profiles/76561199171305643
Hzave you any additional information about that player? Do you have any videos or something. Do me the favour aswell and create a report for Facepunch / EAC via F7 there 🙂
it says im banned for cheater association but when i go to https://bans.rustoria.co/ it says im not banned.
we did f7 him, but how advanced cheats are now with people on spoofers the anti-cheat is very unrealiable, i have some clips of him here https://streamable.com/f0rwro https://streamable.com/k71vey
i have a ss of him being banned from ukn as well if you want that
Please wait it like 15mins and try again. If it still doesn’t work plz dm me so that I can assist you
any admin i need help
Hello mate, if you need any support or want to get in touch with someone from the Staff feel free to private message me or join in #368790610783764480.
how do i know if i got unbanned
update @tough bane
@raven bison Can you please take a look at that?
Hey! If you are on about donating, you can donate at https://donate.rustoria.co/
how do i know if i got unbanned on the server
If you go to the appeal website, it should say what is happening with your appeal 👍
can one of you all chatmod the US 3x NOBP?
shouldnt be hard to see what i am asking for
yep, agreed re above.
Dealt with
thanks
there's two more kids doing the same @zealous kettle
aaaaaand they're back
make that 3
Should all be muted now
thanks ❤️
Hey, I just got added to some random team for NA base invaders
mmhhh ill see you there then
Bro, I am so confused, is this like an event or something?
@mellow tundra ?
yes it is 30 min grace period 30 min attack period 1,5 h raid period
but if you didnt sign up or have a friend sign you up it might be a mistake
I had neither, I haven’t done base invaders in almost a year
I don’t know these people
well we are aware now we will look into it
send me your steam id please
dont think for us it will be a issue if you join but if you want out just send me the id and ill see if we can sort you out dude @high panther
@high panther You're no longer in the team FYI
/ticket add
Hey, @fresh vessel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @vital burrow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
what do to if it says world file mismatch RTG-3.2.2
!mapfiles
Hey, @near halo
If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.
ur lying Rust have EAC therefor u simply cant cheat no?
hello, my friend got banned for ban evading although he doesnt have a rust game ban and he has a vac ban on cs. he just spent a ton of money on ur server and now cant play?
Maybe your friend should be real honest with you
why
I just got banned for evading meanwhile I have one other account that has a vac ban on CS
are you not allowed to play if you have vac ban on cs?
Join waiting for support
he is clearly not cheating. he is on a separate account for gambling because he is trade ban cuz he disputed a charge with steam and now he is only playing on it. if you want to go look at his other account he has 1.4k hours
?verify
Hey, @toxic anchor
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.
<@&274971100184576010> us main down
rollback?
I need help clarifying the ban , where can I see the account unblocking ? Who can I contact.
I'll respond to the DM right now
rn i linked mt steam account and didnt get shit for doing it
even after restarting rust
What's your steam ID? 🙂
@neat pumice 76561198302937353
Checking!
Type /auth in game please 🙂
ok got it thank you have a good day 🙂
<@&274971100184576010> us main down again
+.
Aware of US Main
It says I'm in a queue with 51,000 people to join US Main?
oh mb didn't realize it was down
In my other life I was a sys admin until about 2 years ago then had brain surgery <@&274971100184576010> so please let me know if you ever want me to jump in to assess anything 🙂 🙂 🙂
Hey, @void glade
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Main is booting back up already
yee had to close and re-open the game. I must have opened Rust right when it was literally finishing xD
is someone hitting the server off or is this normal troubles
US Main is booting now.
connect main.rustoria.us:28015
Ah ok! Yeah its not visible in the Rust server list. Thanks for that. I'll try that xD
Hey we were on a sub on main when the server crashed and when we logged back in the sub said it was occupied so we couldn't get in and we got killed, is there something that can be done about this?
The sub is still there just glitched
@north river Going to DM you
Cargo is glitched and not moving for me and my squad of 5
can i dm a mod becuase when i try the ban thing it says am not banned
dm me your steam ID please
Nevermind its not moving for anyone, its turning into a huge PVP zone. Les sigh. That's where we were headed when they called me to hop on then everything crashed. Sorry for being a nuisance, I guess this is just an FYI. rip.
how can get unban
Please submit an appeal on our site @ https://bans.rustoria.co
@vernal geode, Please move to #looking-for-group
my b
All good. 🙂
<@&274971100184576010> i need help please
Please do not tag staff unnecessarily, how can I help?
Oh sorry
i was banned on a random server a while back for cheating. Im not gonna lie and say i wasnt i completely was. I got auto banned on alot of servers including Rustoria servers. I tried to appeal my ban and it told me i wasnt banned.
Was it a game-ban?
i was banned from the server only if thats what you mean.
and then i was auto banned on all correlating servers
Okay, DM me.
@uncut kraken Can you join Waiting for Support?
I was banned for no reason becuase i didnt know i was playing with a hacker
so was my friend
Please submit an appeal @ https://bans.rustoria.co
it gives me an error that i had not been banned
Is there a eu monday server because if so i cant seem to find it
When did the ban occur?
today
How long ago?
1-2 hours
Okay please wait 15 more minutes and try it again for me.
nd if it gives me that message again then what
Come back here and I will assist you further.
ok
fps suddenly dropped for my group on main?
yo i did the auth thing but is still wont let me do /shop or anything
/ticket
Hey, @mighty rose
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @mighty rose
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
@mighty rose Hey, are you around?
yeah
@mighty rose Can you join Waiting for Support?
yes sir
waited and i didnt work
can someone assist me
Please DM me.
/ticket
Hey, @brisk dew
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i cant get the twitch or youtube to authorize anyone know why?
Both YT and Twitch api's thing are broken, its a known issue
so i cant get the kit for them?
hey ive been playing on the server for a while recently started having serious connection issues. i got the eac ban because i have trouble connecting to server. This server is the only one I have an issue with.
EAC is not us, that is part of Facepunch etc.
I have had the same issue happen, reset your router/modem. and it should fix it.
Just wait out the timer.
who can answer a question for me
Can some one help me?
yo i got kicked out in ur server at outpost when i got back in like 10 mins later my bag and body where not at outpost i have a lot of things on my body like wtf
like is there anyway i can get my shit back im hella pissed
shit happens, you ccant take it back
like why does it despawn
just in 10 secs itgs dumb
LIKE HOLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLY FUCK
such server settings
funny thing is even if i have proof the admins wont do shit
power
yea
Can an administrator help me
@silent cradle What's up?
I need some help not specified with rust
not rustoria related, but posting in case for visibility
At the right distances you can see through roofs
who can help, ill realy grreatfull with it
?
@balmy cypress ^
any admin here
Not an admin but how can I help?
Hello how can i help
I have a video of someone cheating, where do i go to report him
is giving and error after the appeal i waited 10min and still saying that im ban for hacking, i never hack, i was randomly playing w someone that was hacking, and i got ban for no reason
i need to speak to an admin
Upload it to YouTube or streamable and paste it in the ticket.
@turbid frigate ^
why cant i just show someone staright from medal
where is the ticket
Hey, @turbid frigate
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
That works too if you have a link
i need to speak to an admin
you cant do it in discord?
can i pm it to u or who'
Not an admin but how can I help
i already closed my game
No read above, to PROPERLY report..
i f7 him but i have a clip of memsol blatantly cheating on trio 5x america
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@timber bridge is giving and error after the appeal i waited 10min and still saying that im ban for hacking, i never hack, i was randomly playing w someone that was hacking, and i got ban for no reason
Submit it in a ticket.
Wait 15 minutes try it again, if it is still not working then come back and I will assist you further.
i cant submit it through the ticket because it wont let me post it
Why not?
thanks will do. hate cheaters 
Make your ticket.. submit the report add another ticket with the link. :)
To correctly report a rule breaker please use /ticket in-game. :)
i think i did it right
<@&274971100184576010> hello, i need some help in the 10x US
Please do not tag stuff unnecessarily, how can I help?
oh sorry
Been stuck on this screen around 4-5 minutes now with 58 ping 🙂
what's the team limit in the 10x US? is 6 right?
did i do it right
Yes. That's correct.
i can't invite the 6th one
Do /ticket list
it says that the green team is full
It will show all your tickets you've submitted.
and i can't invite him
Do you have a invite out that someone hasn't accepted?
mmmm, i don't think so, i haven't invited anyone else, make a new team maybe?
That could probably fix it. Try that for me. :)
@timber bridge hey I'm ban still give the error, now what?
is there anyone else I can talk to other than luke so I can get unbanned? hes not replying
@wide inlet im the same boat
@timber bridge what can i do?
Sorry I'm back, go ahead and goto the ban site let me know when you are there
Go ahead and make an appeal @ https://bans.rustoria.co
Is it still bugged out?
@timber bridge im here
Use the mute option to appeal, at the top put This is a BAN APPEAL, I was not able to appeal using the mute option and was instructed to appeal using the mute selection then continue with your appeal.
nvm i guess it got reversed? no idea
That may not be the case. Try to login to the server.. when did you see you were banned?
i have to wait now 1 - 3 business days @timber bridge
whenever i sent the pic like 2 hours ago
That is correct.
lest see now thanks
Okay try to login to the server and see what happens.
doing it rn
If you want to see when your appeal has been reviewed link your discord with us via https://rustoria.link
@timber bridge
Otherwise you can revisit the site in a few days.
yo thats what happening to me i should be unbanned i got banned for playing with a cheater and its been 7days but im still banned in game and on the website says im not banned @timber bridge
When you sign into the server does it have a time it is set to expire?
yeh its alr expired tho
How long?
Yeah I meant how long ago was it supposed to expire?
oh yestraday and i got banned last sat*
DM me.
nah still banned
Alright goto the appeal site and let me know when you are there
im there
Use the mute option to appeal, at the top put This is a BAN APPEAL, I was not able to appeal using the mute option and was instructed to appeal using the mute selection then continue with your appeal, be sure to mention luke asked you to discord but you tried to contact him and he wasn't answering as well.
uh do u mean the first mute to be ban?
What do you mean?
"this is a ban appeal, i was not able to appeal using the mute option"
do you mean the ban option?
Yes sorry typo
ah ok dw love u have a good night <3
You too!
does this mean I am banned from all rustoria servers or just the specific one I am banned in? just curious
Our bans are community wide. It will include all rustoria servers.
ty
No problem :)
how do i report someone?
Hey, @polar coral
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @candid cradle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
I need help, I bought the god kit for the wrong server, could I do a server transfer of the kit or cancel the purchase and buy it again?
@mellow tundra
ID76561199156919790vpn ban plz help me
!appeal
Hey, @halcyon marsh
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
hello when I try to enter the server it tells me Steam AUTH Failed, can someone help me?
game from a rust cracked
Hello!, when is the 3X US no BP server wiping? Im getting mixed information from the #wipe-feed and the 3X US bot on the right hand side. Thank you for any help!
@rigid escarp
any i can help me ?
i need help, a glitch broke my t3, I have video of it too
@slate radish You'd want to open a #payment-support ticket
@spare widget There is no one to deal with the silent ticket
how long will it take to talk to an admin??
What's up?

oh I have a video of a glitch that broke my t3, me and my teammate have been farming for it and it broke right away, is there any way you can help or will we have to farm it back?
Can I get an admin for the 10x
I won't be able to return the t3, but I wouldn't mind taking a look at the video.
okay how can i send it to you
You can DM it to me
okay
any i can help me fk ?
@near halo Taking a look
You there?

@near halo You're having an issue with connecting to the servers?
zenzen i just got banned for some reason and it just says take a break
what does that mean?
It means what it means
Yes, why?
but why
@halcyon marsh It means to take a break - I would assume you'll be allowed back on in 4 hours
idk why i got banned
@near halo Which account are you trying to connect with? Please post the Steam 64 ID

could someone plz explain to me why i got banned because im looking through the rules and i don't see any rule that i violated
It's not me, it's that idiot. He's still sleeping, damn it.
I'm sorry but I'm not quite sure what you're talking about
You're having a problem connecting?
@spare widget ID76561199156919790
His IDIt's not me, it's that idiot. He's still sleeping, damn it.
Who?
What's your account?
@spare widget you can help me ?
No, you can't ask for someone else
You're not even supposed to be playing on the server 😦
Would be nice if you stopped making new, fake accounts
@spare widget I get this Steam Auth Failed
Ok, I refuse to fake the account.
Okay
because they ignore me wtf
@unreal prism What's up? Sorry doing a lot of things at once
What do you mean "game from a rust cracked"?
Ok, then let go of my real account. Starting from today, I have been isolated from the fake account.

You're not even allowed to play on our servers.
@spare widget What if I can access your servers without the official rust one cracked
I can't really give advice on cracked versions of Rust?..
I'm really not sure what you're asking honestly
@spare widgetidk why im banned ,can u help me ?
@spare widget I get the following error when I try to enter the Steam server auth failed
hey i just got banned after joining team with this guy from an lfg who just got banned for hacking and i got banned too i didnt know he was cheating and i havent ever cheated can i appeal somehow @spare widget
Can you send me your Steam 64 ID please?
Same thing- can you send me your Steam 64 ID please?
no
You're going to end up getting your entire team banned :/
64ID?
What?
@spare widget76561199187204910
76561199122306265
bro on the 5x no bp there is a cheating loser naMED big tony
@coarse gull In-game you'd want to do "/ticket add (your report with details)" - while refraining from calling out anything in chat, voice or even here honestly
Just as the best odds for your report being successful. Would recommend F7 as well to also report to EAC
so like what do we do now that i gave u my id just wait?
You're banned for a week - one of the players you were with was cheating 😦
so its not permanent?
No, it's temporary the first time. Just would definitely recommend avoiding playing with anyone who could be cheating in the future obviously and you'd be fine
Set your team to automatically unban in 7 days
i didnt know the guy he was on lfg but i can handle a week thanks thougj
@spare widgetand me ?
For sure- yeah, that one was obvious for sure :/ Would definitely block them and move on
@spare widget am i able to recieve dedicated player, i have 1.7k hours on 1 of your servers alone
@spare widget could you please let me know why i got banned? t says "take a break."
*it
300 more hours on that one and I'd think you'd be fine then
okay :)
@spare widget could you please lmk
Can you join Waiting for Support?
alr
In 5 days
Okay. Thanks for your time
how do i know if i got unbanned on rustoria
@humble oriole What's your Steam 64 ID?
Is the 2x vanilla unlimited team size even tho the UI is 8
Yes that is correct
any mods or admins on that can help me with your 5x server
What's the issue there?
can i talk in a call its easier to explain
Yeah sure, hop into #368790610783764480
im in there
If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.
We kicked a guy that doesent play anymore but he built base and has all code locks on front part of base can we get permissions back?
Uh that's a hard one for me. I'd recommend you to create a ticket or ask him for codes via steam.
ye he is on vacation rn so kinda hard to ask him ill just make a ticket thanks
I can not answer you that sadly.... I think the admins will be able to get you a response there.
@tough bane its saying im not banned on the appeal
When did you got banned?
do i f7 ingame for ticket or is it on disc
like 10 min ago
Do /ticket in global chat on the server.
Oh ok, give it up to 30 minutes then. The system sometimes needs a little to see that you have been banned.
is it all rustoria servers or just the 1?
You are currently banned on all servers
still nothing @tough bane
Can you post your steamid here please? Reason for the ban was Exceeding Team Limit ? I will check what I can do then.
76561198800435301
whats that?
That's your steamid. zonary is your custom id.
how do i get that
How should I report cheaters?
!ticket
Hey, @jolly cape
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
As I said. I will get in touch with someone. If you want to get your steamid in the future check this one:
Get your SteamID64 here:
https://rustoria.co/getmyid
Please appeal for a mute and mention in text that it's regarding a ban
ok
Hello could i get help with unlinkind my twitter account? I have linked the old one which is inactive and i cant follow the page :/
did it
Main down?
yes, it'll be back up in a bit
@mighty jewel do you need support with something? i cant join voice right now, but feel free to dm me if you need help
When is the server up
Should be booting up right now: connect main.rustoria.us:28015
Sorry. We do not refund anything there. I can understand your frustration as it happened to me before but we do not intervene with the gameplay there.
Thx but u dont have to say it happend to u since it hasnt
can someone look at my ticket
It did .... I do have almost 2k hours here on these servers...
Sadly a crash can happen but that's how it goes there. Sorry
can someone check my ticket out on long US
Please be a little patient as it is pretty early in the EU and late in the US. Admins will check your ticket asap.
ok because this hacker just took most of our guns
This was yesterdays Base Invaders Event.
i just wanted to let you know who it is
Can any support/admin help me with unlinking my twitter account?
Yeah I am aware who he is...
I requested it once but it didnt happen (got denied i think for some reason?)
i have requested the unlink today aswell but thought its better to just get to someone from support directly
Dm me your steamid, the discord account and the reason why you want it to be unlinked
Hello, i got disconnected from rustoria us small for playing with a hacker. i dont know who cheated and wanted to ask if yall can tell me?
If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.
i just want to know who hacked, so i dont play with him anymore and get banned on other servers
Sorry we do not publish this information.
He will be able to get it off that yeah but just so you know its the part of that from 7656....... that is the steam 64 ID
i dmed u
Bruh
If I buy vip does it renew itself automatically every month or it’s just a 1 time thing?
Depends on if you buy a subscription or not
!appeal
Hey, @candid cradle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Good day! can you please explain why they gave me a ban? I play without cheats and bans, I don’t have any hardware .. I played 4-5 days on your servers and from some kind of fright I get a ban on your servers! unban .. i am a pure player .. you can watch me even every day https://steamcommunity.com/id/76786474764
If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. We do not provide or discuss any bans. Thank you for your understanding.
Give it some time. When have you been banned?
I played all day yesterday ... went to bed ... I come in the morning and write to me BAN EVASION
Then please do me a favour and create a mute appeal and write: BAN APPEAL NOT WORKING!! and then your text why you should be unbanned.
can you please clarify where exactly this should be written to me?
If you need any support or want to get in touch with someone from the Staff feel free to private message me or join in #368790610783764480.
Think that's the fasted way
Can you join voice?
If you need assistance on an issue, please state your issue here. Otherwise, keep this type of conversations in #general. Thank you! 🙂
In my admin team, I was banned for 1 week because of someone who used cheats without my knowledge, it was supposed to be up today, but when you enter the server, it still kicks, can you take care of it?
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
I made a request, I had a week, it was writing while entering the server, now it does not write time to work, it just throws it.
I'm not understanding what you are trying to explain. Can you screenshot what the message says when you try to join the server?
Sometimes it takes time for the server to catch up
When did the ban end
playing with hacker
Yes when did the ban end
it was supposed to end today
I'll have a look for you
I got banned a week ago
Ty caelifera
thank you
You should be able to connect at <t:1639485000:F> which is in <t:1639485000:R>
I understand, thanks, is there a chance to pull this up 1 day ago? I was very excited for today.
You will have to wait until tomorrow unfortunately
how do i submit a ticket?
!ticket
Hey, @hollow flicker
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @frosty tinsel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
I can't login to rustoria.co bans
if you still cant, feel free to dm me and i will try to help you.
!appeal
Hey, @gentle oasis
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
im fully perm banned from rustoria now even tho ive never cheated etc
like what ive been banned for 5 odd months it was a ban for playing with a cheater then i messaged the admin and he permed me
any support
?appeal @restive rock