#support

1 messages · Page 1574 of 1

timber bridge
#

Then try again

lofty swan
#

thx

timber bridge
timber grotto
#

@timber bridge how fast does ticket get answered and checked? like ingame

timber bridge
#

We never skip tickets and they are taken seriously.

west pier
#

He said that he could not appeal, showing that he was not ban, but could not join the server, showing play with hacker

#

76561198963139820

west pier
#

Two hours ago, when he using vpn join the server

slim nova
#

admin

near halo
#

Hey im trying to submit an unban application but its saying im not banned

slim nova
#

any admin can help?

silk nebula
slim nova
#

yo tornado

timber bridge
slim nova
#

can u unmute me in toria long

timber bridge
slim nova
#

i typed pakistan in chat and idk how thats a bad word

drifting musk
#

some kid named Enzyy headshot me 8 times in a fucking row while I was strafing a pixel peak, can one of your admins come check this dude out, theres no way he is legit

marble mantleBOT
#

Hey, @drifting musk

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

silk nebula
#

and if it doesn’t work come back to support

slim nova
timber bridge
slim nova
#

i litteraly only typed pakistan not anything else jus "pakistan"

timber bridge
slim nova
#

understandable

#

have a good day

timber bridge
slim nova
#

how long is the ban?

timber bridge
drifting musk
#

@silk nebula @timber bridge How do I do a vip ticket? This guy is really starting to piss me off.

drifting musk
#

How do I submit one of those?

timber bridge
frozen shell
#

@timber bridge
Or not

drifting musk
#

ok then

marble mantleBOT
#

Hey, @drifting musk

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

timber bridge
frozen shell
#

I tried again and it was still the same, it showed that no ban was done, but entering the game showed that I was playing with the hacker

timber bridge
warped tangle
#

@timber bridge forgot to tell you but it said i wasnt banned

#

is it temp or perm ban for exceeding the group limit? or is my ban appeal not working

timber bridge
west pier
#

76561198963139820 he said he still couldn't appeal and join the server

languid terrace
#

main is down, eu

timber bridge
silk nebula
languid terrace
#

just went down

near halo
#

@silk nebula its been like a week

silk nebula
#

Please allow it like 10-15 mins if it’s still down then come back to support let us know

azure canopy
#

yo any admins on

drifting musk
#

enzyy?

silk nebula
#

!ticket

marble mantleBOT
#

Hey, @azure canopy

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

azure canopy
#

dude has 300 hours beaming with ak 100+ meters and 100% esping

silk nebula
#

You will need to make a ticket in-game so that admins can look into it further

azure canopy
#

nah ima just hop off this server if dude can cheat tht blatantly

#

good luck i will make ticket tho

silk nebula
#

Good luck😊

eternal galleon
#

tornado is guoren?>

copper sleet
#

every server has cheater if you swap everytime you find one you will never play

silk nebula
azure canopy
#

dude is terrorizing the map

silk nebula
#

Please don’t discuss the rulebreakers cuz they might see this and turn off their cheats

azure canopy
#

kk

timber grotto
#

@silk nebula can u get someone tick 318 as fast as possible? ❤️

silk nebula
frozen shell
#

谢谢管理

#

你中文不错

silk nebula
#

你可以私信我 我们不能在这个频道闲聊😊

marble mantleBOT
#

Hey, @drifting musk

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

timber grotto
#

@silk nebula they are just going around offlining every big base please get someone ❤️

short comet
#

can I talk to someone of staff

analog carbon
#

/ticket

marble mantleBOT
#

Hey, @analog carbon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

silk nebula
short comet
#

I need to talk to you

analog carbon
#

can i talk to someone as well im in the waiting for support channel

silk nebula
#

Umm sry I’m not available to do voice now. Could you plz dm me?

analog carbon
#

is there someone I can talk to?

verbal gust
#

76561198963139820 vpn ban plz help me

#

!appeal

lilac nova
outer verge
#

/ticket

marble mantleBOT
#

Hey, @outer verge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

uncut kraken
#

!appeal

marble mantleBOT
#

Hey, @uncut kraken

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

autumn root
#

!report

marble mantleBOT
#

Hey, @autumn root

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

uncut kraken
#

I need help. I cheated about 4 months ago on a random server and i was auto banned on many servers most likely in connecting with camomo. I will not lie i did cheat but that shit is long gone off my pc and i no longer have it. I went to do the unban on rustoria website but it said i wasnt banned. I need help

short comet
#

Yo they are cheating and tyring to crash the server

heavy tree
#

<@&274971100184576010> can
I have help please

#

can an admin please message me

#

some guy blatantly aimbotted me stole my raid loot swam deep in to the ocean then got banned

wispy dirge
uncut kraken
#

Hey bull

#

can u help me with my problem plz

tough yarrow
#

/ticket

marble mantleBOT
#

Hey, @tough yarrow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tough yarrow
#

Pls follow these suggestions in order to reach to staff team you desire

uncut kraken
#

i tried that

wispy dirge
wispy dirge
#

When you go to connect, does it show you're banned?

uncut kraken
#

i load all the way in and then get kicked and it says banned : hacking

fallow raft
#

/ticket

marble mantleBOT
#

Hey, @fallow raft

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

copper sleet
#

tornado you here?

wispy dirge
uncut kraken
#

correct

eternal galleon
#

/ticket

marble mantleBOT
#

Hey, @eternal galleon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

eternal galleon
#

!appeal

marble mantleBOT
#

Hey, @eternal galleon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wispy dirge
#

@uncut kraken you will need to work with one of our <@&274971100184576010> 's on this matter.
They may choose to reply here, or they will DM you.

uncut kraken
#

okay

#

do i need to say anything or will they just do it

wispy dirge
#

Look for a ping or a DM 🙂

uncut kraken
#

alright ty

jolly umbra
#

can i talk to staff

wispy dirge
eternal galleon
#

i was ban for vpn

jolly umbra
eternal galleon
#

can someone help me

wispy dirge
wispy dirge
jolly umbra
#

ik it said i was hacking but i didnt

silk nebula
marble mantleBOT
#

您好, @eternal galleon

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

jolly umbra
rotund epoch
#

hey can someone help me out, i joined the steam group first and its the only thing that hasnt registered in game yet

rotund epoch
#

yes

#

i havent tried rejoining though since its a steam thing

jolly umbra
wispy dirge
wispy dirge
wispy dirge
jolly umbra
jolly umbra
wispy dirge
jolly umbra
jolly umbra
uncut kraken
#

then why are you asking now?

eternal galleon
#

our clanall come from china we all got vpn ban

#

help us

jolly umbra
#

because ive tried contacting

uncut kraken
#

fair enough

rotund epoch
#

@wispy dirge restarted and still isnt picking up i joined on steam, anything i can do here or just wait it out?

jolly umbra
timber bridge
jolly umbra
#

ill send the screenshot

timber bridge
#

Okay sorry.

jolly umbra
timber bridge
#

I just read back your history, your appeal was denied?

timber bridge
uncut kraken
#

ruh roh

near halo
#

<@&274971100184576010> <@&874995535881326632> is any admin on us main

cobalt vessel
#

any admin can help me please?

spice nexus
#

<@&874995535881326632>

#

we need help on 10x US

timber bridge
timber bridge
cobalt vessel
#

guys that are teaming

spice nexus
cobalt vessel
#

we have proof of them saying it

spice nexus
#

i posted the proof on yt

terse fog
#

cheater on eu small can an admin help me

marble mantleBOT
#

Hey, @terse fog

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

terse fog
#

/ticket

marble mantleBOT
#

Hey, @terse fog

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wispy dirge
wispy dirge
rotund epoch
#

its working now, just needed more time ty though!

near halo
#

where do i go to report someone on a rustoria server if i dont got their name

#

all i got is a clip of them speed hacking and the combatlog id number

timber bridge
#

Upload the clip to streamable or YouTube and include the link in the ticket

near halo
#

@timber bridge theres no way for me to do it through discord? im already off the game and dont feel like loading it back up

timber bridge
crystal ruin
#

FYI you have a hacker on 5x america right now

#

solo/duo/trio

#

TY

raven mist
peak forum
#

I can't stand up on any rustoria servers.

#

I can stand up perfectly fine on every other server, just not rustoria.

frozen scaffold
#

any admins i could speak with. thanks

hexed nimbus
noble ocean
#

just wondering @stray marsh told me i accidentally got banned bfore. could that have counted as an offense?

#

really hoping that this can help me appeal :/

wild sparrow
#

i just got banned off the sever for hacking?

#

but im not cheating though lmfao

silk nebula
marble mantleBOT
#

Hey, @wild sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wild sparrow
#

it says im not banned

silk nebula
wild sparrow
#

im not sure i was playing and got off got back on and im banned

silk nebula
#

if it doesn’t work feel free to dm me

wild sparrow
#

i submitted a clip an actual cheater and they did nothing i beamed him with mp5 and my gun was straight could that be why do they do pc checks?

#

i can i show you clip?

silk nebula
#

you will need to explain in your appeal😊

#

For sure including everything that could be help you appeal

wild sparrow
#

okay

jolly umbra
silk nebula
jolly umbra
silk nebula
#

@broken pond Hello! Do you need any assistance?

#

I’m sry I can’t do voice now but feel free to dm me the issues

tepid void
#

!appeal

marble mantleBOT
#

Hey, @tepid void

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

tepid void
#

<@&874995535881326632> why doesnt it let me appeal again?

quasi crest
tepid void
#

YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

#

i dont hack bro i just wanna play

#

im just level 0 and they found that sus but i got 2.2 k hours on this acc

quasi crest
tepid void
#

so i cant appeal again?

quasi crest
#

im afraid you cant

tepid void
#

and there is no way to get in a call and clear it up?

hexed nimbus
# tepid void so i cant appeal again?

It’s been checked twice. Once with the ban itself and second time when you appealed if the decision would have been incorrect the first time the would have accepted the appeal and lifted the ban we are sorry but It’s final and time to look for another server to play on. Have a nice day

noble ocean
#

@lone mortar i got false banned a bit ago do you think this could have made the admins view my ban as a second offence?

tepid void
#

can i talk to the admin that reviewed it?

#

or just get his name?

raven bison
#

ill check the ban and give you yet another opinion

#

is that okay?

tepid void
#

yes ty

hexed nimbus
iron nexus
#

How can I ask for help when I am ban

noble ocean
#

@raven bisonsorry to ask but could you look at mine as well?

hexed nimbus
marble mantleBOT
#

Hey, @iron nexus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

noble ocean
#

76561198196148153/ thats my steam id

#

thanks and sorry for the ping

raven bison
#

@noble ocean you are free to go

noble ocean
#

does that mean im unbanned?

raven bison
#

yes???

noble ocean
#

thanks so much really appreciate it man :D

iron nexus
#

I was ban when I used the accelerator. When I complained, I prompted that I was not ban. Now I have filed a complaint on mute.

raven bison
#

@iron nexus Steam ID?

tepid void
#

did u do that for me ctv? or u cant ?

iron nexus
#

I was ban when I used the accelerator. When I complained, I prompted that I was not ban. Now I have filed a complaint on mute.

#

I just entered the server today. After the server was attacked, I couldn't get in. I prompted to play with hackers

raven bison
#

@iron nexus You are free to go

hexed nimbus
#

NVM 👆

iron nexus
#

ok

#

@hexed nimbusI took it from three people

raven bison
grand moat
#

so accidentally found out no fall damage clitch

#

@quaint patrol

hexed nimbus
grand moat
#

jaco bells said in game i dm him i just dmed i just sent clip to jacob

hexed nimbus
#

Ok perfect

grand moat
#

i can also send it to you

hexed nimbus
#

Nah if you send m that it’s fine

grand moat
#

alright

hexed nimbus
#

Thanx dude

karmic plank
#

Yo these hackers on large oil on us main killing everyone and killed a few of us deep under water

raven bison
#

DM me their name

eager hatch
tepid void
#

hey ctv have u gotten clarification yet? thank you.

hexed nimbus
eager hatch
#

okay,thanks😃

languid wharf
#

who can I talk to about the unban in baseinvaders?

wispy dirge
languid wharf
#

nope

#

the user is banned from guild

wispy dirge
#

They are banned from the Discord?

languid wharf
#

yeah

wispy dirge
#

It would be best to talk to the staff on that Discord 🙂

#

Please don't mention server names or groups, as you may cause them to toggle cheats 🙂
When an administrator is free they will take a look at you case.

mint flame
#

I'm getting the message "Disconnected: Banned: Hacking"... I didn't hack so can someone check this for me please?

tender steppe
#

hi i have a problem im playing on your server and in my area is 1 guy crossteaming with other clan and thats againts the rules so im asking if i can get some admin help

marble mantleBOT
#

Hey, @mint flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

marble mantleBOT
#

Hey, @tender steppe

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

frozen prairie
#

hello, i got banned for hacking, im sure this has to be an mistake since i dont use any kind of scripts or cheats - can you check that please?
ingame name: nin

tepid void
#

hey @raven bison have u gotten clarification? thanks.

mint flame
#

^^ this is what happened to me too

marble mantleBOT
#

Hey, @frozen prairie

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wispy dirge
#

Please use your appeals process to appeal you ban.

frozen prairie
#

ok, gona try

raven mist
#

Whats your steamid ? @frozen prairie

near halo
#

Every here and there I experience bit of network lag on eu main

frozen prairie
#

76561197986830406

raven mist
frozen prairie
#

ok thx, i gona try to log in

mint flame
tepid void
#

@raven bison

hazy turtle
#

guys i think there is an teleport hack in game

tepid void
wispy dirge
tepid void
#

I have 2.3 k hours am banned from no other server have had my account for 3 years have multiple friends that can vouch for me play rust 24/7 and love your servers I just wanna play

tough bane
tepid void
boreal bluff
#

Hello, can an admin message me in dm. I have a cheaters problem. I've been waiting for a reply from any admins on the server for 2 hours because that is when i made the ticket 11:40 EST. Can yOu heLp

near halo
#

hello can @raven mist kiss me, please

hexed nimbus
boreal bluff
#

I reported them in every way possible. It has been 2 hours now and no one did nothing.

hexed nimbus
#

Like I said you are not the only person to send a ticket. Please be patient it will get looked at as soon as the can

tepid void
#

xperformerx

#

nvm its PERFORMERXX

raven mist
#

U should be good to join again @tepid void

tepid void
#

Ik ty I’ll try rn

#

it worked thank you man i love u

#

where the base at?

#

nvm lmao i thought i was in the server with my friends

pulsar meadow
#

/ticket

marble mantleBOT
#

Hey, @pulsar meadow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wild meadow
#

?appeal

marble mantleBOT
#

Hey, @wild meadow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wild meadow
#

can someone tell me how long im banned for?

wispy dirge
wild meadow
#

exceeding group i was solo allied with a four man and then i got banned for it?

wispy dirge
wild meadow
#

When dose it wipe next ??

wispy dirge
spring raptor
#

hey

#

when ever i load into rustoria us main it says ban evasion how do i fix that

marble mantleBOT
#

Hey, @spring raptor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

pseudo bear
#

It seems that you are banned, please create an appeal

spring raptor
#

ok

tough oasis
#

Hello, could someone help me?
After server connect my character can't respawn, i only have this screen.
Server: Vanilla EU main.
Respawn button is not working.
https://youtu.be/ySqmgzzVkWo

hexed nimbus
tough oasis
hexed nimbus
#

Then tbh I got no clue

tough bane
tough bane
hexed nimbus
tough oasis
tough oasis
hexed nimbus
#

Doubt it will fix it but let’s try anyway if you.haven’t yet. Try verify gamefiles

#

Do you know how to verify gamefiles ?

tough oasis
hexed nimbus
#

Ok

#

Well I’m out of options at this point maybe somebody else has another idea

iron nexus
marble mantleBOT
#

您好, @iron nexus

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

tough bane
#

I maybe got another solution @tough oasis
Can you do me a favor and download and install a VPN Client service. Then try to login using a VPN connection.

iron nexus
#

Prompt me to play with the hacker, but I don't know who the hacker is.

Can you tell me who the hacker is

tough bane
tough bane
# tough oasis Yes I can

This might be one of the possible solutions there. If you are still having issues afterwards let me know.

timber grotto
#

nuclear i made a tick on a obv cheater, but i logged off after is it possible to check if he got banned?

tough bane
iron nexus
#

@tough banePrompt me to play with the hacker, but I don't know who the hacker is.

Can you tell me who the hacker is

tough bane
tough bane
iron nexus
#

My teammates and I were ban by ban by the administrator for playing with hackers

#

OK

marble mantleBOT
#

Hey, @iron nexus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

pseudo bear
#

Hey there, please create an appeal using the above link

tough bane
#

How is it going @tough oasis

tough oasis
tough oasis
tough bane
#

Yeah already supposed that.

iron nexus
#

@pseudo bearCan you reveal who is the insider? I want to find this man and kick him out of the team. It wasted my efforts all afternoon.

tough bane
iron nexus
#

Then I can only join the team carefully. I will investigate my players

solar aspen
marble mantleBOT
#

Hey, @solar aspen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lone mortar
#

Hey there, if you make an appeal following the above link, an administrator will look into your appeal as soon as they can 🙂

tough oasis
tough bane
tough bane
#

Ok give me a few minutes please. Need to get in touch with someone 🙂

tough oasis
#

ok

tough bane
solar aspen
#

I have submitted a complaint. Please reply to me as soon as possible

tough oasis
#

I'm uploading to the server

iron nexus
#

@tough oasis你好艾雷

tidal mist
#

i cant link my steam with my your website the website says there is a problem when i click on steam authenticator

#

and i cant link my discord too

tough bane
hoary scroll
#

how long does the restart take

lone mortar
iron nexus
#

@tough baneThe above I submitted has been passed, but I still can't get on the server

Do I have to clear the building before I can enter the server?

iron nexus
tough bane
# iron nexus

So it was just recently. Please give it up to 30 minutes. Sometimes the system needs a little to recon that you have been unbanned.

iron nexus
#

OK, thank you

#

I just didn't know what the link was to. Someone said something on discord. I've returned it now. I'm sorry, brother

tough bane
iron nexus
#

My friend asked how many working days it usually takes to join the game after being ban. The reason is: playing with hackers

tough bane
iron nexus
#

ok

tough bane
#

Normally the admins respond within 3 business days. So just give it a little time if he hasn't gotten any response there so far 🙂

iron nexus
#

OK, thank you. I have no other questions to ask for the time being

wispy loom
#

@iron nexus your ban will be lifted in 7 days

iron nexus
#

ok

dark spoke
#

hello, can i get unbanned please? 😅

iron nexus
#

@wispy loomI want to ask a question. I don't know who is a hacker in my team, but are hackers permanently banned? So I won't see this man in seven days, so I can avoid forming a team with him

hard scroll
#

моему другу дали бан за чит для игры КС ГО, а не за читы для раста и бан дали нам, можно хотябы нас разбанить? ник забаненного друга celery

#

my friend was given a ban for cheating for the game of CS: GO, and not for cheats for rasta and they gave us a ban, can you at least unban us? banned friend's nickname celery

iron nexus
#

OK

#

Thank the administrator for letting us find the mole. I'm very angry today, but I'll know who betrayed our team in seven days. Thank you very much!

tough bane
vagrant pine
#

why is "i hope you die of cancer" allowed as it is general toxicity, which is not something we moderate, but "cuz fgt" is enough for a 12h mute? why be so inconsistent?

tough bane
near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

tough bane
#

The issue is we can not monitor all servers at the same time. Sometimes something just slips through there.

vagrant pine
#

No, i created a ticket and the response i got was about his message being general toxicity so not enforced. there should be a ticket at the time he said it. out of the top of my head it was 1388

#

(let me know if there is a way for me to check my chatlogs or something if that helps)

tough bane
vagrant pine
#

i would totally understand any outcome anyways, but then i'd like to be pointed to some clear rules about what can and can't be said, as "cuz fgt" over some offhanded whining vs "i hope you die of cancer" really should clearly be a pentalty for both or none, not only 12h mute for the lesser one.

near halo
#

Hello

#

I made a ban appeal but it said i wasnt banned so i tried playing then it said i was gamebanned trying to go into a server

uncut kraken
#

I need <@&274971100184576010> help

tough bane
near halo
#

Yes

tough bane
vagrant pine
#

is there an out-of-game way to see a record of my tickets? then i'd know the name

near halo
#

I was told 180 days into my game ban i can appeal

#

By a high admin or somethin

#

So i did and it didnt work

tough bane
near halo
#

Yes thats the account

#

I wanna play rust with

tough bane
tough bane
near halo
#

Yes.

tough bane
near halo
#

Am I allowed to play on another acc without getting banned?

tough bane
near halo
#

Ok thank you

vagrant pine
#

i've checked the ticket list: the player was adin87, i made the ticket at 15:22:21, ID 1388. he said it slightly before that then.

tough bane
vagrant pine
#

will do. Discrepancies like this really shouldn't be allowed to fly in a community that is generally well moderated. thanks for the help!

tough bane
gloomy shadow
#

nuclear, anytime im getting help soon?

#

cause the stuff despawned homie, cant get it anymore.

tough bane
#

It sometimes needs a little. Please give it up to 30 minutes to be recognised by the website.

#

Have you been banned before?

#

Ok. And you were able to play afterwards again?

#

Can you write me the current banreason, your steamid and the server you are playing at? I'll check what I can do.

tired cairn
#

nuclear

tough bane
tired cairn
#

i lot all my loot on eu long to some kids crashing a scraper in to people

tired cairn
#

yeah they have been doing it for the past hour and a bit

tough bane
tired cairn
#

thats a bit shit but thanks anyway bud x

tough bane
tired cairn
#

all god pal have a good one

#

good

near halo
#

hey how do you get vip

#

like i want to see my skins?

tough bane
#

@strong bone I am currently only available via Chat. Can I help you somehow?

strong bone
#

admin?

tough bane
strong bone
#

well i ran into askilled player i think is cheating

tough bane
near halo
#

Hi

tough bane
near halo
#

Nope just saying hi

wooden elm
#

how do I get shop I am already verified and I try to get shop in game and still says I need to verify

next raft
#

I just logged in to the rustoria EU MAIN
and it's disconnecting me by the reason of hacking!
and I have never ever been doing any hack in this game

tough bane
hollow wigeon
#

It wont let me lin\k my youtube or twitch to get the kits in game

tough bane
hollow wigeon
#

Rightyo

#

Are you guys aware of the random lag spikes people are getting occasionally too

jovial canopy
#

hey, there is this guy who i just got banned from ukn for cheating, he is also cheating on your ukn, do i have to make a ticket ingame or can i use this discord

tough bane
rain nova
#

Hey, there is a guy on US Main who is clearly using ESP, he's not even trying to hide it..could you look into it..

tough bane
rain nova
#

ty

somber sapphire
#

I need help

tough bane
somber sapphire
#

ok

#

So basically what happen My friend left his team to come play with me on your rustoria 3x and I don't see how that gets us ban for exceeding group limit

tough bane
#

Besides that If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up

#

to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

somber sapphire
#

3 business day I'm good

spare widget
#

@somber sapphire I can take a look right now. What's your Steam 64 ID?

jovial canopy
tough bane
near halo
jovial canopy
#

i have a ss of him being banned from ukn as well if you want that

silk nebula
deft lion
#

any admin i need help

tough bane
humble oriole
#

how do i know if i got unbanned

tough bane
gleaming hound
humble oriole
#

how do i know if i got unbanned on the server

gleaming hound
grim thicket
#

can one of you all chatmod the US 3x NOBP?

#

shouldnt be hard to see what i am asking for

charred flower
#

yep, agreed re above.

zealous kettle
#

Dealt with

grim thicket
#

thanks

charred flower
#

there's two more kids doing the same @zealous kettle

grim thicket
#

aaaaaand they're back

charred flower
#

make that 3

zealous kettle
#

Should all be muted now

charred flower
#

thanks ❤️

latent surge
#

how do i appeal a ban

#

oh wait

#

i got unbanned

high panther
#

Hey, I just got added to some random team for NA base invaders

hexed nimbus
#

mmhhh ill see you there then

high panther
#

Bro, I am so confused, is this like an event or something?

raven bison
#

@mellow tundra ?

hexed nimbus
#

yes it is 30 min grace period 30 min attack period 1,5 h raid period

#

but if you didnt sign up or have a friend sign you up it might be a mistake

high panther
#

I had neither, I haven’t done base invaders in almost a year

#

I don’t know these people

hexed nimbus
#

well we are aware now we will look into it

#

send me your steam id please

#

dont think for us it will be a issue if you join but if you want out just send me the id and ill see if we can sort you out dude @high panther

mellow tundra
#

@high panther You're no longer in the team FYI

fresh vessel
#

/ticket add

marble mantleBOT
#

Hey, @fresh vessel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vital burrow
#

!appeal

marble mantleBOT
#

Hey, @vital burrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

what do to if it says world file mismatch RTG-3.2.2

compact parcel
marble mantleBOT
#

Hey, @near halo

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

gilded surge
fast scarab
#

hello, my friend got banned for ban evading although he doesnt have a rust game ban and he has a vac ban on cs. he just spent a ton of money on ur server and now cant play?

raven mist
#

Maybe your friend should be real honest with you

fast scarab
#

why

near halo
#

I just got banned for evading meanwhile I have one other account that has a vac ban on CS

fast scarab
#

are you not allowed to play if you have vac ban on cs?

fast scarab
#

he is clearly not cheating. he is on a separate account for gambling because he is trade ban cuz he disputed a charge with steam and now he is only playing on it. if you want to go look at his other account he has 1.4k hours

toxic anchor
#

i cant post image for christmas competition my life is in shambles

#

please help me

hushed oasis
#

just got kicked for exceeding group limit even tho im playing duo on a trio

#

help

marble mantleBOT
#

Hey, @toxic anchor

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

tough bane
viral condor
#

<@&274971100184576010> us main down

white sigil
#

rollback?

mellow tundra
#

AWARE OF US MAIN

#

US Main is booting back online, should be up within 2-3 minutes

stark pasture
#

I need help clarifying the ban , where can I see the account unblocking ? Who can I contact.

spare widget
fleet granite
#

rn i linked mt steam account and didnt get shit for doing it

#

even after restarting rust

neat pumice
fleet granite
#

@neat pumice 76561198302937353

neat pumice
neat pumice
fleet granite
#

ok got it thank you have a good day 🙂

agile ingot
#

<@&274971100184576010> us main down again

mossy plume
#

+.

mellow tundra
#

Aware of US Main

potent mason
#

It says I'm in a queue with 51,000 people to join US Main?

#

oh mb didn't realize it was down

#

In my other life I was a sys admin until about 2 years ago then had brain surgery <@&274971100184576010> so please let me know if you ever want me to jump in to assess anything 🙂 🙂 🙂

marble mantleBOT
#

Hey, @void glade

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

mellow tundra
#

Main is booting back up already

potent mason
#

yee had to close and re-open the game. I must have opened Rust right when it was literally finishing xD

spice summit
#

is someone hitting the server off or is this normal troubles

timber bridge
#

US Main is booting now.

connect main.rustoria.us:28015

potent mason
#

Ah ok! Yeah its not visible in the Rust server list. Thanks for that. I'll try that xD

north river
#

Hey we were on a sub on main when the server crashed and when we logged back in the sub said it was occupied so we couldn't get in and we got killed, is there something that can be done about this?

#

The sub is still there just glitched

spare widget
#

@north river Going to DM you

potent mason
#

Cargo is glitched and not moving for me and my squad of 5

ruby nymph
#

can i dm a mod becuase when i try the ban thing it says am not banned

neat pumice
potent mason
indigo willow
#

how can get unban

timber bridge
vernal geode
#

my b

timber bridge
uncut kraken
#

<@&274971100184576010> i need help please

timber bridge
uncut kraken
#

Oh sorry

#

i was banned on a random server a while back for cheating. Im not gonna lie and say i wasnt i completely was. I got auto banned on alot of servers including Rustoria servers. I tried to appeal my ban and it told me i wasnt banned.

uncut kraken
#

i was banned from the server only if thats what you mean.

#

and then i was auto banned on all correlating servers

timber bridge
spare widget
#

@uncut kraken Can you join Waiting for Support?

fickle bloom
#

I was banned for no reason becuase i didnt know i was playing with a hacker

#

so was my friend

fickle bloom
#

it gives me an error that i had not been banned

prisma brook
#

Is there a eu monday server because if so i cant seem to find it

timber bridge
fickle bloom
#

today

timber bridge
fickle bloom
#

1-2 hours

timber bridge
fickle bloom
#

nd if it gives me that message again then what

timber bridge
fickle bloom
#

ok

white sigil
#

fps suddenly dropped for my group on main?

vast sonnet
#

yo i did the auth thing but is still wont let me do /shop or anything

mighty rose
#

/ticket

marble mantleBOT
#

Hey, @mighty rose

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mighty rose
#

!appeal

marble mantleBOT
#

Hey, @mighty rose

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

spare widget
#

@mighty rose Hey, are you around?

mighty rose
#

yeah

spare widget
#

@mighty rose Can you join Waiting for Support?

mighty rose
#

yes sir

fickle bloom
#

waited and i didnt work

#

can someone assist me

timber bridge
brisk dew
#

/ticket

marble mantleBOT
#

Hey, @brisk dew

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

brisk dew
#

i cant get the twitch or youtube to authorize anyone know why?

dark radish
brisk dew
#

so i cant get the kit for them?

spare widget
#

Correct

#

If anything changes though I'd assume there will be an announcement

fallen hinge
#

hey ive been playing on the server for a while recently started having serious connection issues. i got the eac ban because i have trouble connecting to server. This server is the only one I have an issue with.

wispy dirge
near halo
#

who can answer a question for me

vital stream
#

Can some one help me?

obsidian spade
#

yo i got kicked out in ur server at outpost when i got back in like 10 mins later my bag and body where not at outpost i have a lot of things on my body like wtf

#

like is there anyway i can get my shit back im hella pissed

vital stream
obsidian spade
#

like why does it despawn

#

just in 10 secs itgs dumb

#

LIKE HOLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLY FUCK

vital stream
#

such server settings

obsidian spade
#

funny thing is even if i have proof the admins wont do shit

vital stream
#

i think its was not admin

#

just settings

obsidian spade
#

ik

#

BROOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO FML

vital stream
#

power

obsidian spade
#

yea

silent cradle
#

Can an administrator help me

spare widget
#

@silent cradle What's up?

vital stream
#

I need some help not specified with rust

lost surge
#

not rustoria related, but posting in case for visibility

At the right distances you can see through roofs

vital stream
#

who can help, ill realy grreatfull with it

wide inlet
timber bridge
#

@balmy cypress ^

indigo willow
#

any admin here

timber bridge
atomic hull
#

can i get some support

#

please

timber bridge
atomic hull
#

can i get a drag

#

so i can show u the clip it wont let me attach

turbid frigate
#

I have a video of someone cheating, where do i go to report him

indigo willow
#

is giving and error after the appeal i waited 10min and still saying that im ban for hacking, i never hack, i was randomly playing w someone that was hacking, and i got ban for no reason

near halo
#

i need to speak to an admin

timber bridge
#

@turbid frigate ^

atomic hull
#

why cant i just show someone staright from medal

turbid frigate
#

where is the ticket

marble mantleBOT
#

Hey, @turbid frigate

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

timber bridge
near halo
#

i need to speak to an admin

turbid frigate
#

you cant do it in discord?

atomic hull
#

can i pm it to u or who'

timber bridge
turbid frigate
#

i already closed my game

timber bridge
near halo
#

i f7 him but i have a clip of memsol blatantly cheating on trio 5x america

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

indigo willow
#

@timber bridge is giving and error after the appeal i waited 10min and still saying that im ban for hacking, i never hack, i was randomly playing w someone that was hacking, and i got ban for no reason

timber bridge
timber bridge
atomic hull
#

i cant submit it through the ticket because it wont let me post it

atomic hull
#

idk thats why im saying let me show u it

#

30 seconds of ur time not even

indigo willow
#

thanks will do. hate cheaters PepeRiot

timber bridge
timber bridge
atomic hull
#

i think i did it right

novel magnet
#

<@&274971100184576010> hello, i need some help in the 10x US

timber bridge
novel magnet
#

oh sorry

graceful cobalt
#

Been stuck on this screen around 4-5 minutes now with 58 ping 🙂

novel magnet
atomic hull
#

did i do it right

timber bridge
novel magnet
#

i can't invite the 6th one

timber bridge
novel magnet
#

it says that the green team is full

timber bridge
novel magnet
#

and i can't invite him

timber bridge
novel magnet
#

mmmm, i don't think so, i haven't invited anyone else, make a new team maybe?

timber bridge
novel magnet
#

i'll do it wait a sexc

#

sec

#

@timber bridge it still doesn't let me

indigo willow
#

@timber bridge hey I'm ban still give the error, now what?

wide inlet
# wide inlet ?

is there anyone else I can talk to other than luke so I can get unbanned? hes not replying

indigo willow
#

@wide inlet im the same boat

novel magnet
#

@timber bridge what can i do?

timber bridge
timber bridge
indigo willow
#

@timber bridge im here

timber bridge
# indigo willow <@!759055757898809375> im here

Use the mute option to appeal, at the top put This is a BAN APPEAL, I was not able to appeal using the mute option and was instructed to appeal using the mute selection then continue with your appeal.

wide inlet
#

nvm i guess it got reversed? no idea

timber bridge
indigo willow
#

i have to wait now 1 - 3 business days @timber bridge

wide inlet
#

whenever i sent the pic like 2 hours ago

timber bridge
indigo willow
#

lest see now thanks

timber bridge
wide inlet
#

doing it rn

timber bridge
near halo
#

@timber bridge

timber bridge
#

Otherwise you can revisit the site in a few days.

near halo
#

yo thats what happening to me i should be unbanned i got banned for playing with a cheater and its been 7days but im still banned in game and on the website says im not banned @timber bridge

timber bridge
near halo
#

yeh its alr expired tho

timber bridge
near halo
#

it was 7days last sunday

#

like the timer is gone

timber bridge
#

Yeah I meant how long ago was it supposed to expire?

near halo
#

oh yestraday and i got banned last sat*

timber bridge
wide inlet
timber bridge
wide inlet
#

im there

timber bridge
# wide inlet im there

Use the mute option to appeal, at the top put This is a BAN APPEAL, I was not able to appeal using the mute option and was instructed to appeal using the mute selection then continue with your appeal, be sure to mention luke asked you to discord but you tried to contact him and he wasn't answering as well.

wide inlet
#

uh do u mean the first mute to be ban?

timber bridge
wide inlet
#

"this is a ban appeal, i was not able to appeal using the mute option"

#

do you mean the ban option?

timber bridge
#

Yes sorry typo

wide inlet
#

ah ok dw love u have a good night <3

timber bridge
#

You too!

wide inlet
#

does this mean I am banned from all rustoria servers or just the specific one I am banned in? just curious

timber bridge
#

Our bans are community wide. It will include all rustoria servers.

wide inlet
#

ty

timber bridge
polar coral
#

how do i report someone?

marble mantleBOT
#

Hey, @polar coral

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

candid cradle
#

!appeal

marble mantleBOT
#

Hey, @candid cradle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

slate radish
#

I need help, I bought the god kit for the wrong server, could I do a server transfer of the kit or cancel the purchase and buy it again?

#

@mellow tundra

near halo
#

ID76561199156919790vpn ban plz help me

halcyon marsh
#

!appeal

marble mantleBOT
#

Hey, @halcyon marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

unreal prism
#

hello when I try to enter the server it tells me Steam AUTH Failed, can someone help me?
game from a rust cracked

junior wigeon
#

Hello!, when is the 3X US no BP server wiping? Im getting mixed information from the #wipe-feed and the 3X US bot on the right hand side. Thank you for any help!

near halo
#

@rigid escarp

rigid escarp
#

hellp

#

hello*

unreal prism
#

any i can help me ?

rigid escarp
#

i need help, a glitch broke my t3, I have video of it too

spare widget
near halo
#

@spare widget There is no one to deal with the silent ticket

rigid escarp
#

how long will it take to talk to an admin??

zealous kettle
near halo
rigid escarp
#

oh I have a video of a glitch that broke my t3, me and my teammate have been farming for it and it broke right away, is there any way you can help or will we have to farm it back?

near halo
#

Can I get an admin for the 10x

zealous kettle
#

I won't be able to return the t3, but I wouldn't mind taking a look at the video.

rigid escarp
#

okay how can i send it to you

zealous kettle
#

You can DM it to me

rigid escarp
#

okay

unreal prism
#

any i can help me fk ?

spare widget
#

@near halo Taking a look

spare widget
near halo
spare widget
#

@near halo You're having an issue with connecting to the servers?

halcyon marsh
#

zenzen i just got banned for some reason and it just says take a break

#

what does that mean?

silk nebula
#

It means what it means

near halo
#

Yes, why?

halcyon marsh
#

but why

spare widget
#

@halcyon marsh It means to take a break - I would assume you'll be allowed back on in 4 hours

halcyon marsh
#

idk why i got banned

spare widget
#

@near halo Which account are you trying to connect with? Please post the Steam 64 ID

silk nebula
halcyon marsh
#

could someone plz explain to me why i got banned because im looking through the rules and i don't see any rule that i violated

near halo
#

It's not me, it's that idiot. He's still sleeping, damn it.

spare widget
#

You're having a problem connecting?

near halo
#

@spare widget ID76561199156919790

spare widget
#

What's that?

#

Your account I'm guessing?

near halo
#

His IDIt's not me, it's that idiot. He's still sleeping, damn it.

spare widget
#

What's your account?

near halo
#

I can't ask for someone else?

#

My id is associated with discord.

unreal prism
#

@spare widget you can help me ?

spare widget
#

You're not even supposed to be playing on the server 😦

#

Would be nice if you stopped making new, fake accounts

unreal prism
#

@spare widget I get this Steam Auth Failed

near halo
#

Ok, I refuse to fake the account.

spare widget
#

Okay

unreal prism
#

because they ignore me wtf

spare widget
#

@unreal prism What's up? Sorry doing a lot of things at once

#

What do you mean "game from a rust cracked"?

near halo
#

Ok, then let go of my real account. Starting from today, I have been isolated from the fake account.

spare widget
unreal prism
#

@spare widget What if I can access your servers without the official rust one cracked

spare widget
#

I'm really not sure what you're asking honestly

half cosmos
#

@spare widgetidk why im banned ,can u help me ?

unreal prism
#

@spare widget I get the following error when I try to enter the Steam server auth failed

unborn bough
#

hey i just got banned after joining team with this guy from an lfg who just got banned for hacking and i got banned too i didnt know he was cheating and i havent ever cheated can i appeal somehow @spare widget

spare widget
spare widget
near halo
#

no

spare widget
near halo
#

64ID?

spare widget
half cosmos
#

@spare widget76561199187204910

unborn bough
coarse gull
#

bro on the 5x no bp there is a cheating loser naMED big tony

spare widget
#

@coarse gull In-game you'd want to do "/ticket add (your report with details)" - while refraining from calling out anything in chat, voice or even here honestly

#

Just as the best odds for your report being successful. Would recommend F7 as well to also report to EAC

unborn bough
#

so like what do we do now that i gave u my id just wait?

spare widget
unborn bough
#

so its not permanent?

spare widget
#

No, it's temporary the first time. Just would definitely recommend avoiding playing with anyone who could be cheating in the future obviously and you'd be fine

#

Set your team to automatically unban in 7 days

unborn bough
#

i didnt know the guy he was on lfg but i can handle a week thanks thougj

half cosmos
#

@spare widgetand me ?

spare widget
#

For sure- yeah, that one was obvious for sure :/ Would definitely block them and move on

spare widget
lament forge
#

@spare widget am i able to recieve dedicated player, i have 1.7k hours on 1 of your servers alone

halcyon marsh
#

@spare widget could you please let me know why i got banned? t says "take a break."

#

*it

spare widget
lament forge
#

okay :)

halcyon marsh
#

@spare widget could you please lmk

spare widget
halcyon marsh
#

alr

slate pike
#

@spare widget when does my ban lift??

spare widget
slate pike
#

Okay. Thanks for your time

humble oriole
#

how do i know if i got unbanned on rustoria

spare widget
#

@humble oriole What's your Steam 64 ID?

gilded needle
#

Is the 2x vanilla unlimited team size even tho the UI is 8

tough bane
spice jungle
#

any mods or admins on that can help me with your 5x server

tough bane
#

What's the issue there?

spice jungle
#

can i talk in a call its easier to explain

tough bane
spice jungle
#

im in there

tough bane
# spice jungle im in there

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

woeful swan
#

We kicked a guy that doesent play anymore but he built base and has all code locks on front part of base can we get permissions back?

tough bane
woeful swan
#

ye he is on vacation rn so kinda hard to ask him ill just make a ticket thanks

tough bane
spice jungle
#

@tough bane its saying im not banned on the appeal

tough bane
woeful swan
#

do i f7 ingame for ticket or is it on disc

spice jungle
#

like 10 min ago

tough bane
tough bane
spice jungle
#

is it all rustoria servers or just the 1?

tough bane
spice jungle
#

still nothing @tough bane

tough bane
spice jungle
spice jungle
#

whats that?

tough bane
#

That's your steamid. zonary is your custom id.

spice jungle
#

how do i get that

jolly cape
#

How should I report cheaters?

quasi crest
marble mantleBOT
#

Hey, @jolly cape

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tough bane
silk nebula
spice jungle
#

ok

pine marlin
#

Hello could i get help with unlinkind my twitter account? I have linked the old one which is inactive and i cant follow the page :/

spice jungle
#

did it

north river
#

Main down?

ocean turtle
#

@mighty jewel do you need support with something? i cant join voice right now, but feel free to dm me if you need help

mighty jewel
#

When is the server up

tough bane
mighty jewel
#

I need help

#

My kit is gone

tough bane
# mighty jewel My kit is gone

Sorry. We do not refund anything there. I can understand your frustration as it happened to me before but we do not intervene with the gameplay there.

mighty jewel
#

Thx but u dont have to say it happend to u since it hasnt

urban sleet
#

can someone look at my ticket

tough bane
#

Sadly a crash can happen but that's how it goes there. Sorry

urban sleet
#

can someone check my ticket out on long US

tough bane
#

Please be a little patient as it is pretty early in the EU and late in the US. Admins will check your ticket asap.

urban sleet
#

ok because this hacker just took most of our guns

tough bane
#

This was yesterdays Base Invaders Event.

near halo
pine marlin
#

Can any support/admin help me with unlinking my twitter account?

tough bane
pine marlin
#

I requested it once but it didnt happen (got denied i think for some reason?)

#

i have requested the unlink today aswell but thought its better to just get to someone from support directly

tough bane
dreamy plaza
#

Hello, i got disconnected from rustoria us small for playing with a hacker. i dont know who cheated and wanted to ask if yall can tell me?

tough bane
dreamy plaza
#

i just want to know who hacked, so i dont play with him anymore and get banned on other servers

tough bane
slow birch
#

He will be able to get it off that yeah but just so you know its the part of that from 7656....... that is the steam 64 ID

lilac venture
#

Bruh

naive plinth
#

If I buy vip does it renew itself automatically every month or it’s just a 1 time thing?

wispy loom
#

Depends on if you buy a subscription or not

candid cradle
#

!appeal

marble mantleBOT
#

Hey, @candid cradle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

candid cradle
#

Good day! can you please explain why they gave me a ban? I play without cheats and bans, I don’t have any hardware .. I played 4-5 days on your servers and from some kind of fright I get a ban on your servers! unban .. i am a pure player .. you can watch me even every day https://steamcommunity.com/id/76786474764

tough bane
tough bane
candid cradle
tough bane
candid cradle
tough bane
#

Think that's the fasted way

#

Can you join voice?

lone mortar
#

If you need assistance on an issue, please state your issue here. Otherwise, keep this type of conversations in #general. Thank you! 🙂

near halo
#

In my admin team, I was banned for 1 week because of someone who used cheats without my knowledge, it was supposed to be up today, but when you enter the server, it still kicks, can you take care of it?

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

I made a request, I had a week, it was writing while entering the server, now it does not write time to work, it just throws it.

lone mortar
#

I'm not understanding what you are trying to explain. Can you screenshot what the message says when you try to join the server?

livid tapir
#

When did the ban end

near halo
#

playing with hacker

livid tapir
#

Yes when did the ban end

near halo
#

it was supposed to end today

wispy loom
#

I'll have a look for you

near halo
#

I got banned a week ago

livid tapir
#

Ty caelifera

near halo
#

thank you

wispy loom
near halo
#

I understand, thanks, is there a chance to pull this up 1 day ago? I was very excited for today.

wispy loom
#

You will have to wait until tomorrow unfortunately

hollow flicker
#

how do i submit a ticket?

quasi crest
marble mantleBOT
#

Hey, @hollow flicker

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

timber bridge
frosty tinsel
#

!appeal

marble mantleBOT
#

Hey, @frosty tinsel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

frosty tinsel
quasi crest
gentle oasis
#

!appeal

marble mantleBOT
#

Hey, @gentle oasis

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

im fully perm banned from rustoria now even tho ive never cheated etc

#

like what ive been banned for 5 odd months it was a ban for playing with a cheater then i messaged the admin and he permed me

gentle oasis
#

any support

pseudo bear
#

?appeal @restive rock