#support

1 messages · Page 1573 of 1

burnt viper
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!appeal

marble mantleBOT
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Hey, @burnt viper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

ionic ravine
burnt viper
#

who?

ionic ravine
burnt viper
#

cares...

ionic ravine
near halo
#

is there an admin?

ionic ravine
limpid smelt
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i need help w a ban or did @ancient condor get it figured out?

wispy dirge
ionic ravine
wispy dirge
#

@limpid smeltAre you wanting to appeal a ban?

spare widget
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@limpid smelt You're unbanned

hollow flame
#

Can I get admins help

wispy dirge
hollow flame
#

My friends are on rust and see that my account is on UKN rustoria EU aim train rn, im at work, and live alone

limpid smelt
#

you guys are awesome, sorry for the funky situation

ancient condor
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ya thanks

wispy dirge
hollow flame
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I just want to see if someone can verify my account is on that server when it shouldnt be, seeing if I got hacked

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Okay 👌

wispy dirge
ionic ravine
wispy dirge
frozen ledge
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IS LARGE GONNA GO BACK UP ? on main ? ? ? ??

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<@&274971100184576010> ? smoil respawned twice and large hasnt

normal roost
frozen ledge
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mb

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smoil respawned twice and large hasnt

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on main ? ? ? ??

normal roost
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Weird, will be looked into.

frozen ledge
#

ight

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thanks reka

tawny blade
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how do I make a ticket

marble mantleBOT
#

Hey, @tawny blade

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

royal sparrow
drowsy maple
#

lmao

tawny blade
royal sparrow
#

hes just too good

spare widget
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Yeah, already got it. Normally best to just do /ticket add (your report) in-game

graceful badge
#

<@&274971100184576010> how do I cancel rtg vip

zealous kettle
marble mantleBOT
echo stump
#

hey i was banned from rustoria, for "playing with a hacker" my friend claims he was false banned for having cheats on his computer for other games, anyway i could appeal?

covert kayak
#

nah.. ur cheating ass friend should stay banned

graceful badge
#

!cancel

marble mantleBOT
still skiff
#

can i be moved from waiting for support

timber bridge
covert kayak
#

im not sure why i am paying for an account i cannot use. I have been banned temp for 7 days. I pay 2 accounts on this server and have never been banned before. no game bans ever. i dont cheat or play with cheaters. the group i was in recruited while i was offline and gave a random a chance. turned out to be a cheater and now im banned.

spare widget
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Does your friend have Discord?

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Sounds good - have them DM me with their Steam 64 ID and I can check. Normally you'd go to https://bans.rustoria.co/, the link I sent to the player above to sort it out

mellow tundra
#

unbanned

covert kayak
# spare widget If you haven't yet -> https://bans.rustoria.co/ . Paying for VIP doesn't exclude...

i was not online when the cheater was recruited. i was offline. its not right the server is unable to manage the amount of cheaters and i have to pay for this. i pay for multiple accounts. i put stop payments on all accounts and will move my group to another server. You admins dont kick anyone we report. we eat your shit and call it caviar only to get banned like this. The cheater admitted to his fault in our discord. i pay to load in without que. now i cant even connect. the rules are not right. Its your server and your anit cheat software. create a sysetem to where clans can have admins check recruits. why do we have to pay to play then get banned cuz you cant stop hackers.

covert kayak
spare widget
# covert kayak i was not online when the cheater was recruited. i was offline. its not right th...

Wow, I'm sorry you're frustrated. I can address each concern individually - we didn't make your group, we didn't pick who you're playing with and we have a normal policy of temporarily banning players who play with cheaters. I would think you'd expect the same if you reported a group... their player is found to be cheating.. .and you'd ask us to remove their team as well. Also, we follow up on every single report 24/7- we take them all seriously and I'm sorry you feel like we're not taking your reports seriously. That couldn't be further from the truth honestly - we're indifferent and will look into every suspicion to the furthest extent of our abilities. We're not going to individually scan and check every single player you recruit beforehand... that seems logistically impossible. It sucks when you get caught up with someone who is found to be cheating- totally get it. We absolutely catch cheaters- an absolutely insane amount of cheaters. One of whom was your teammate unfortunately 😦 I wish you could see behind the scenes to see how hard this entire team works to keep the servers as clean as possible. I get from your limited perspective that you feel picked on for whatever reason. I can tell you 100% you are not. Feel free to dismiss anything I'm saying though but I can assure you it's the truth. I wish you could even see the sheer amount of cheaters we've caught just today..

I'm going to pass on that you're appealing to the admin handling your situation.

still skiff
#

how much longer in support?

spare widget
#

@still skiff I'll drag you into a call right now

echo stump
rotund vigil
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please

spare widget
#

@rotund vigil Checked - looks pretty clear :/ You're going to have to wait it out. Avoid that in the future and you'll be totally fine

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I will say for the hour ones like that it will likely go over a bit with the system so I'd plan more for like right after 1 am EST

twin sigil
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@spare widget I sent you my steam64 ID

spare widget
spark latch
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i need help

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@spare widget

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?

spare widget
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what do you need help with

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@spark latch

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?

austere escarp
#

any admins on?

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@spare widget i got banned for 1hr for writing pakistan in chat, but i only write it because my friend said so and i didnt know you could get banned for it

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is there anyway i could get rid of it

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he did it to troll me

pallid blaze
#

main down?

austere escarp
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eu main

pallid blaze
#

us is to

dark radish
#

aware

waxen moat
#

<@&274971100184576010> i dont know if u noticed but us main down

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<@&274971100184576010>

pallid blaze
dark radish
pallid blaze
#

zenzen and fear best admins no cap

still skiff
#

that shit better have not set back to far

pallid blaze
#

kinda sad if it is cuz i loaded in and rocked an afk tommy lmfao

spare widget
#

I really like the team- lucky with them

pallid blaze
#

ye ik but u the best looking yk

spare widget
austere escarp
#

zen is is there anyway you could unban me

pallid blaze
#

spoofy probably has a 8 pack ngl

spare widget
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@austere escarp Steam 64 ID?

near halo
#

server down

spare widget
#

@near halo Yeah, should be coming up asap

near halo
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bet

unreal plinth
#

any way to reset spray % on the aim train server?

pallid blaze
#

leave ina join bck

austere escarp
#

76561199013394850

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^my steam id

spare widget
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@austere escarp Going to have to wait it out 😦 I always recommend planning on about 20 minutes over the hour for those ones

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They happen with multiple offenses so should be easy to avoid but things happen- hopefully no problems for you after it lifts

austere escarp
#

damn okay thanks bro i didnt know you could get banned for that sorry

pallid blaze
#

zen any clue when donator giveaways gunna be again?

unreal plinth
pallid blaze
#

ye just do /leave and join it back

spare widget
pallid blaze
#

❤️

spare widget
heavy tree
#

@spare widget any ETA on when the server will be up friend?

spare widget
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Normally boots back up in a couple minutes but not 100% positive with this one

heavy tree
next atlas
#

How do i dispute a ban?

mellow tundra
#

US MAIN BOOTING BACK UP NOW

spare widget
#

I think it's normally Unity imploding honestly

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but yeah, hell yeah, coming back up

next atlas
#

I got banned cause some random I was playing with started giving out our codes on the trio 5X. Is there a way i can dispute it? I have kits on that server

spiral cliff
#

how long does it take for main to boot u[

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put main up rn

spare widget
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@spiral cliff Should be up 🙂

light jackal
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NOPE

still skiff
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just went up thanks for the help

light jackal
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not up

forest pagoda
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Yo adimns theres a hacker on the 3x no bps

pallid blaze
spare widget
#

@forest pagoda In-game "/ticket add (your report with details)"

forest pagoda
#

okay

fresh shale
#

"Anyone" is cheating on 3x no bps

spare widget
#

@next atlas Can you join Waiting for Support?

modern viper
#

hey i would like to try and apply for discord support any way i can help out and get an app filled out here?

next atlas
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@spare widget done

forest pagoda
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@spare widget Sumbitted aswell

spare widget
fossil shore
#

can i talk to someone about a cheater

green remnant
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i need a admin someone is cheating on 10x

fossil shore
#

make sure you got a clip of it

barren basalt
marble mantleBOT
#

Hey, @green remnant

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fossil shore
#

!ticket

marble mantleBOT
#

Hey, @fossil shore

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

thorny karma
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was banned bcuz some1 on my team gave out base codes to his friends and me and my budding got banned (my buddy was @next atlas and he is unbanned) so what about me lol

kind shuttle
#

how often do the leader boards update?

hexed nimbus
marble mantleBOT
#

Hey, @thorny karma

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

kind shuttle
#

Nvm I’m sorry lol it’s changing

unborn tree
#

found a rust cheater also i have proof

fast mirage
#

Hello

silk nebula
silk nebula
marble mantleBOT
#

Hey, @unborn tree

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fast mirage
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@silk nebula I got banned on the rustoria e lung server. How can I find out when my ban will be lifted? can you help me?

unborn tree
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its more over discord

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i did a tryout with im and he addmited hes cheating

thorny karma
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i aint gunna appeal if my friend just dm'd a admin to get unbanned

marble mantleBOT
#

Hey, @fast mirage

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

thorny karma
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been like this for a hour

silk nebula
thorny karma
#

i have been waiting a HOUR

silk nebula
#

that’s weird. I will contact someone to look into this.

thorny karma
#

can i vc with a admin just to get unbanned? my friend did this today and got unbanned

silk nebula
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I believe admins are extremely busy now.

thorny karma
#

hmmm

chilly falcon
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i need admin help

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Why im still f banned.. ?? it says 10 days it has been 11 days now

gray holly
#

can an admin accept my discord unlink request pepeheartoria

near halo
#

yo can i talk to an admin pls

silk nebula
near halo
#

i keep getting kicked from a server, due to the reason "Exploiting"

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What does that mean?

gray holly
hexed nimbus
hexed nimbus
near halo
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What does that mean tho? Like cheating?

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Cuz i also got banned on UKN, but then i made an appeal and they put it down

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i have saved the tickets and the conversations with the UKN admins if you guys want to see 🙂

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And i think i know the guy who got me banned for "cheating" , ive got clips of him saying that he knows im not cheating

hexed nimbus
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You been caught using a exploit. This can be various things like shooting from inside a rock building in a rock and various other things that normally you would not be able to do but due to a bug could

near halo
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Urm, so not cheating?

silk nebula
near halo
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cuz thats the only reason as why ive been false banned before

hexed nimbus
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No then the message would say banned for hacking

near halo
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ahhh i see

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any chance you guys can talk to me in a private chat and let me know what i have actually done

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not really too sure too what i have done haha

hexed nimbus
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We can’t provide you any proof due to tos you prob know yourself what you did you can always make a appeal

near halo
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I honestly have no clue what i have done, where abouts can i appeal?

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
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cheers

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Urm

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@hexed nimbus

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It says that i do not seem to be banned

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and i do not know when i actually got banned

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Is exploiting a mute?

hexed nimbus
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How long ago did you get banned ?

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No

near halo
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but it turned out i was banned for "Exploiting"

hexed nimbus
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How long ago did you get banned. 5 min 10 min ago. Or more ?

near halo
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I just logged on

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so i have no clue

hexed nimbus
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K try the ban page again in 15 min. DM me if it still dussent work

near halo
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alright

fierce geyser
#

i think this guy flint it toggling

quaint patrol
marble mantleBOT
#

Hey, @fierce geyser

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fierce geyser
#

K

chilly falcon
#

MY STEAM ID IS 76561198220651697 when is my ban over?``

elder jetty
#

Server No BPS 10x L19 map locaisins admin hax

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aim lock

past wharf
upper escarp
indigo raptor
#

ayo someone get this kid muted or something 10x eu no bps

lone mortar
indigo raptor
#

bet

#

76561198018506240

lone mortar
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Thanks

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I'll take care of it

gloomy pulsar
noble ocean
#

i got permabanned for playing with a cheater

lone mortar
marble mantleBOT
#

Hey, @noble ocean

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

noble ocean
#

this is my first offense and he wasnt even cheating

lone mortar
#

Unfortunately your appeal is denied and no further action can be taken to reverse the decision.

noble ocean
#

my friend got banned as well and only got a week

lone mortar
#

If it was your first offense, it'll be a 7 day ban. Unfortunately I am not an administrator so I cannot tell you if that is the case. All I can say that the appeal was denied and the decision is final.

noble ocean
#

it was my first offense ever never even been muted on here

lone mortar
#

What's your steam id

near halo
marble mantleBOT
near halo
#

Renzo, how long is a Exploit ban

lone mortar
#

Dunno, did you make an appeal?

noble ocean
#

76561198196148153

near halo
#

yeah i did

gloomy pulsar
noble ocean
#

i tried luke said something about it then nothing happened

near halo
noble ocean
#

i thought it was just a one week and then my pc broke so this is my first time checking since

gloomy pulsar
#

if you do wanna play

noble ocean
noble ocean
#

thanks 🙏

near halo
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so renzo, do u know if exploiting is perm or no?

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i still do not rlly know what i actually did but if appeal gets denied, then i will just wait

lone mortar
#

I do not know Enzo, I apologize

normal roost
near halo
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no problem, i dont know what i did, otherwise i would say haha

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just a little annoying as ive spent 1.6k hrs on the rustoria 10x lmfao

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and then i get banned, and i dont know what for :p

gloomy pulsar
#

True

lone mortar
#

Unfortunately we cannot tell you why you were banned or what for. If you made an appeal, I'd recommend to just be patient and the administrator handling your case will get it when they can.

near halo
#

fair enough, if i did exploit then i fully agree that i should be banned

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i have no problems with that

lone mortar
#

All good, you'll receive a response on your appeal soon.

near halo
#

❤️

lone mortar
near halo
#

The egirl heart 😂

lone mortar
#

@near halo

#

!appealcn

marble mantleBOT
#

您好, @lone mortar

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

lone mortar
# noble ocean thanks 🙏

The information was passed on to the administrator handling your case. They will notify you once they have the time to do so.

noble ocean
#

thanks so much

lone mortar
#

Np 🙂

noble ocean
#

appreciate the responses

lone mortar
#

Of course!

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

noble ocean
#

@lone mortarwhen i get a response will i be pinged forit?

lone mortar
noble ocean
#

thanks

near halo
#

i had to appeal under muted it said i was not banned when i appealed @lone mortar . i invited someone from this dc to play in my group on rustoria us main and it turned out to be a hacker and we all got (playing with hacker) ban . i hope this isnt permanent could you look into it if you have the time sir ?

humble oriole
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its giving me a error

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i dont seem to be banned

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ERROR ID: DB3FB827-4D55-4467-B6DB-BBDAA9EF91E1

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i loaded in took 1 step im banned but another rustoria server im fine

near halo
#

what happened with me ^^

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@humble oriole

humble oriole
#

i barely have 50 hours dont know why its happening

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and when i try to appeal its says im not banned

near halo
#

urm

lone mortar
lone mortar
near halo
#

how can i send video proof of someone who might be cheating

rugged mason
near halo
#

so i cant send it in discord? its under 8mb

noble ocean
#

@lone mortaroh yeah

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would it help to say if the guy who got banned had clips from that wipe

rugged mason
near halo
#

ok thank you

rugged mason
#

Be concise😅

ebon olive
#

i tried linking my youtube and steam but did not seem to work any solution?

rugged mason
#

You need to shorten it a bit,admins will understand you

simple turtle
#

how do i authenticate the discord boosting

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i dont have it in game

lilac nova
marble mantleBOT
#

Hey, @simple turtle

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

simple turtle
#

!link

marble mantleBOT
#

Hey, @simple turtle

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

lilac venture
#

@spare widget

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Can we talk about my ban

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I will not spam chat again

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Will you forgive me ?

simple turtle
#

@lilac nova i connected the wrong discord account can you unlink?

ocean eagle
#

It won’t let me connect to the rustoria us medium server, it says attempt failed

silk nebula
ocean eagle
#

Wym daily restart?

silk nebula
humble oriole
#

i sent a appeal where wouldi get the response

silk nebula
haughty yew
#

is there and admin on?

silk nebula
haughty yew
silk nebula
haughty yew
dreamy iron
#

uhm any admins on

#

i got fasley band by the anti cheat lol

upper escarp
#

Please appeal. If you are unable to make a ban appeal, please make a mute appeal and mention it is for a ban

dreamy iron
#

how?

upper escarp
#

!appeal @dreamy iron

marble mantleBOT
#

Hey, @dreamy iron

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

hey what does this mean

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am i unbanned?

neat pumice
#

No, dms please 🙂

near halo
#

Yo so I just logged on and I logged off and it says "Hacking" can you guys tp me or kill me 76561198033179083 just logged on the server after this new wipe can you guys do something since im not cheating xD ty!

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
cobalt hollow
near halo
#

And I didnt do anything didnt hit a rock or wood or anything lul

lilac venture
#

@spare widget

#

hello?

cobalt hollow
lilac venture
#

I don’t think so

#

He banned me

cobalt hollow
#

!appeal

marble mantleBOT
#

Hey, @cobalt hollow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

cobalt hollow
#

Did you do that?

lilac venture
#

I have it’s been denied

#

All I did was spam chat ffs

tawdry atlas
#

where i can read the rules from the servers?

pseudo bear
tawdry atlas
#

i put /rules in game chat

pseudo bear
tawdry atlas
#

yeah

pseudo bear
#

Use this link to find our rules 🙂

tawdry atlas
#

thx

#

one more ask cammy dont rules again snipers right?

hexed nimbus
tawdry atlas
#

no no if one guys are streamsniping

hexed nimbus
#

No it’s on you to prevent that yourself

tawdry atlas
#

ok

shut folio
#

i wanna be unmuted, i was wrongfuly muted in rustoria us main chat

gleaming hound
#

How long was you muted for?

shut folio
#

12 hours

gleaming hound
#

I don't know what you wrote, but if you got muted for 12 hours it must have been for a reason.

still skiff
#

any admins that can help me?

gleaming hound
still skiff
#

report a cheater

marble mantleBOT
#

Hey, @still skiff

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gleaming hound
#

That is how you can report a cheater ^ If you are still confused, let me know

still skiff
#

need closure asap

#

keeps taking kits off me and raided my friend, not fair to me because i wont get it back

gleaming hound
#

Yeah just make a ticket in game with /ticket add <report> and make sure to say the name of the player that is cheating so the admins know who to spectate. Also make sure not to call out the cheater in game MonkaThumbsUp

still skiff
#

didnt call him out in game but coming in vc seems to get my problem resolved quicker

#

especially since i work hard for kits and guns so not fair to me that i wont get it back

lilac venture
#

Ok

gleaming hound
charred flower
#

Hi guys, I submitted a ticket on US 3x and was asked to provide more info/a specific person in the clan. I can't see an obvious way to reply or provide this info, can someone tell me how to do so?

gleaming hound
charred flower
#

thanks

ivory pecan
#

hello

#

am i allowed to script on rustoria servers?

hexed nimbus
ivory pecan
#

yes

midnight glade
#

yes

gleaming hound
#

Well, obviously not. Please don't troll in support channels, if you don't need support go to #general

ivory pecan
#

ok

#

we ll can you ban some scripters for me pls

gleaming hound
marble mantleBOT
#

Hey, @ivory pecan

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ivory pecan
#

did that 1000 times

near halo
#

why cant i link twitch or yt

ivory pecan
#

get the same answer every time

hexed nimbus
near halo
#

so jsut does it not work?

gleaming hound
hexed nimbus
#

Afraid not till there is a fix for it

ivory pecan
#

ah right okay

near halo
#

okayy thank youu<3

ivory pecan
#

1st person spec?

gleaming hound
ivory pecan
#

the admin menu is the same across all rust servers

#

and this force they added 1st person spec

#

quite simple to see f someone is scripting

#

made so many reports and the same answer is 'we dont belive this person is cheating , but if you are convinced please use f7 report'

gleaming hound
#

Well if they said they don't believe the person is cheating, they are more then likely not cheating.

ivory pecan
#

LOL

gleaming hound
#

I am not sure what you want me to do, I can't do anything on this situation.

granite edge
#

been like 15 min, tryna appeal and it just tells me i wasn't banned lmao

near halo
#

Appeal under mute , its done the same for me @granite edge

granite edge
#

appreciated @near halo

steel umbra
#

Samaclaus

#

i bought vip on eu long like a couple months ago and i still have vip til this day, Does that mean it has charged money every single month?

steel umbra
#

ah ffs man

hexed nimbus
granite edge
#

check da card statements

steel umbra
#

i did not know it was reocurring billing

#

it has charged for fucking 5 month straight without me playing 😦

#

Is there anyway i can get a refund or is it a no?

hexed nimbus
#

Ask in payment support and make a ticket but I don’t think so as you selected it yourself I’m afraid and it even asked you if it was correct and you want to continue the purchase

steel umbra
#

i did not check very closely i guess, I was on the phone buying and in a rush but oh well. I have now learned to read more details and shit

#

i was wondering why i had so little money in my bank every month

hexed nimbus
#

Like I said you can always ask if it’s a no it is what it is but if the say we will look at it its a win so just try anyway

steel umbra
#

Okay

hexed nimbus
#

Might nog be cash but maybe a month in store creds you never know

steel umbra
#

yea

paper steeple
#

can anyone help me idk wtf is going on was playing for how long without a single problem all of a sudden whenever i join a freshly wiped server ill spawn in move around my game will freeze but i can still do shit and ill hear my player and then my game just crashes

alpine umbra
#

do i get anything if i server boost?

slow gust
#

how do i get limited time xmas kits

hexed nimbus
livid tapir
#

!link

marble mantleBOT
#

Hey, @livid tapir

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

livid tapir
#

@alpine umbra

sly pawn
#

/appeal

marble mantleBOT
#

Hey, @sly pawn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

void pumice
#

Rustoria ban appeal says that I have no ban but I can't join Rustoria servers

#

when I tried to join earlier

livid tapir
void pumice
#

disconnected: Hacking after I was game banned on monday, but this was taken off as I wasn't

granite edge
#

greeny submit as a mute

#

the ban appeal rn is actin stupid asf

void pumice
granite edge
#

worked for me tho i got insta denied lmao

#

tho an upside is your appeal will get through

void pumice
#

might as well give it a go 🙂

livid tapir
#

goodluck

#

but if you got a gameban it'll likely be denied

void pumice
#

It was removed as it was wrongfully put onto my account

livid tapir
#

ahh i see

void pumice
#

so I no longer have a gameban

livid tapir
#

did the mute request go through?

void pumice
#

yes, got a message saying that it has been submitted

livid tapir
void pumice
idle grove
#

Its not letting me join my twitch and youtube any help?

slim plaza
#

how do i report hackers?

gleaming hound
marble mantleBOT
#

Hey, @slim plaza

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

paper salmon
#

Rust+ app is not working for EU Long?

silk nebula
paper salmon
#

Thanks for the swift response ❤️

pallid blaze
#

rustoria should make a 2x monthly

#

would be very cute

lunar heath
#

please unban me from rustora

quaint patrol
marble mantleBOT
#

Hey, @lunar heath

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wooden spindle
#

!ticket

marble mantleBOT
#

Hey, @wooden spindle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

peak lynx
#

I did not get my reward

near halo
#

i need to speak to an admin

prisma steppe
#

any admin here?

#

rustoria eu main is lagging

#

all my friends have 200 ping

near halo
#

i need to speak to an admin

livid tapir
near halo
#

my team and i are like 90% sure that we know who ddos trio 5x america

livid tapir
#

Submit a ticket in game and it’ll be investigated

near halo
#

whole server crashed n they were the only one who didnt get kicked

peak lynx
#

That could js mean they live closer to where server is being hosted from

livid tapir
#

^

near halo
#

but we were fighting them

livid tapir
#

Don’t think that server crash ddoses protect specific people

peak lynx
#

^

near halo
#

we were on the same island fighting them

peak lynx
#

If you're significantly better than majority of ddossers, you can 'exclude' ips

#

bet thats just a reddit myth

livid tapir
#

I don’t ddos, very basic understanding of it personally lol

peak lynx
#

If you dos a server, everyone gets kicked

#

the server as a whole goes down

livid tapir
#

That was my thought

peak lynx
#

for now, just think of it as a crash

livid tapir
exotic junco
#

how do I use the upgrade base thing?

#

I have 75k metal in tc but cant upgrade it

thorny karma
#

i need to speak to a admin

thorny karma
heavy needle
#

so say i have another acc that is banned but its been more than 180 days

#

can i play rustoria?

#

bc it kicks me for "ban evasion"

silk nebula
marble mantleBOT
#

Hey, @heavy needle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

heavy needle
#

i have

#

multple times

gloomy pulsar
#

It takes 1-3 working days

#

Usually

heavy needle
#

i made one like a week ago they said once i hit more than 180 days i can play rustoria again

silk nebula
#

Are you sure that your gameban is over 180 days?

heavy needle
#

yes

silk nebula
#

then make another appeal and wait for the response plz

heavy needle
#

i can check rn

thorny karma
#

can some1 help me in waiting for support

silk nebula
#

Wait for one more day as it must be over 180d

heavy needle
#

bruh u kidding me

#

cmon it just hit 180 its been half a year ive been waiting 4 ever

#

what makes a difference if it is 180 or 181 lmao

silk nebula
#

Just make sure you have submitted another appeal for it.

heavy needle
#

whatever ill jus wait exactly 12 hours

silk nebula
#

standard response times should take up 1-3 days. Thanks for the patience😊

heavy needle
#

np

livid tapir
#

@timber stag how can we help you

#

@thorny karma how can we help you

hexed vine
#

how do i make a ticket?

silk nebula
hexed vine
#

appeal

silk nebula
marble mantleBOT
#

Hey, @hexed vine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

silk nebula
#

Follow the steps above😊

thorny karma
silk nebula
#

you will have to make a ban appeal as well

thorny karma
#

this is such bullshit my friend got unbanned when he was banned for the so just fucking unban me

#

like if he is unbanned shouldn’t i be unbanned

#

i have kits on this server i would like to use them

silk nebula
#

The best way to get unbanned is to submit an appeal and admins will check it out asap as they are able.

thorny karma
#

asap it has been 12 hours

#

haha like they aren’t online rn it’s there job to appeal people

silk nebula
#

yes cuz it should take up 1-3 days but can be more or less based on the different situations

thorny karma
#

doesn’t make any sense

silk nebula
#

ty for the perfect feedback😊

thorny karma
#

IF MY FRIEND WAS BANNED FOR EXCEEDING GROUP WITH ME BECAUSE SOME RANDOM GAVE OUR BASE CODES TO FRIENDS GETTING ME BANNED AND HIM AND HE IS UNBANNED SHOULDN’T I BE UNBANNED???

#

this is so ass

silk nebula
#

I’d say I can understand the frustration but you should just wait for your response. We appreciate your patience😊

languid vessel
#

yo im having issues me and my friend were coming back from a sulfur run and he did somthing stupid so i killed him when we got home and he couldnt loot his bag and it despawned it was legit like 10 seconds and he had about 12k sulfur

hexed vine
#

It says I am banned for hacking when I try to log onto a rustoria server, but when I try to submit an appeal it says I am not banned. What is going on?

silk nebula
silk nebula
languid vessel
#

his body was just straight up unlootable and just despawned

hexed vine
silk nebula
hexed vine
#

on the appeal site it says "Error ID: 643D0265-2922-4EA4-A7D7-D1B01DEA1A0D

silk nebula
silk nebula
hexed vine
#

okay, thanks.

silk nebula
#

No worries!

gray holly
#

my discord un link still hasnt been done PepeCry

#

says its linked to this maynoon bnaadir#6725 acc

#

@spare widget My unlink request hasnt been done yet, requested some this morning yesterday and just now 😦

spare widget
raven mist
near halo
#

got banned for association my tm8 was a cheater on rustoria meduim and i didn’t know and i got banned for association. I blocked him on everything. i didn’t even know he was cheating at brad

gray holly
royal panther
#

I am Idr's teammate who also got banned for association

raven mist
twilit night
#

trying to appeal a ban and cant ???

silk nebula
twilit night
#

done ty

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

What is better about the Santa signals compared to normal ones in terms of loot

hexed nimbus
#

Basicly skinned airdrops

#

But loot might be changed tho no idea

spark latch
#

just got banned for talking shit wtf

quaint patrol
#

uh huh

quaint patrol
spark latch
#

where

slow birch
#

👀

slow birch
marble mantleBOT
#

Hey, @spark latch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

thorny karma
#

i still cant load in lmao its the us trio 5x

hexed nimbus
gloomy pulsar
#

He’s un banned

lone mortar
hexed nimbus
#

Not necessarily

thorny karma
lone mortar
#

Sometimes its a perm then made to be a temp

#

Or a temp and then reduced time

hexed nimbus
lone mortar
#

It varies case by case

#

👆

thorny karma
hexed nimbus
#

You will be able to join next wipe

thorny karma
#

i was banned yesterday at like 10

hexed nimbus
#

Was it your first time ?

thorny karma
#

2nd

hexed nimbus
#

Then time might be extended to 2 wipes

thorny karma
#

but this time it wasnt my fault

#

some random i was playing with gave our base codes to his friends

hexed nimbus
#

Dussent it say time remaining if you join ?

thorny karma
#

no

hexed nimbus
#

You might be banned for this wipe as it was to close to it the put it over into this one

thorny karma
#

my friend was banned for the same reason and it was his 2nd time but he is playing this wipe

#

he also has kits AlienRedAK

hexed nimbus
#

I got no idea cause normally it should say so and so days / hours left

thorny karma
#

if the admin accepted my appeal shouldn't i just be unbanned?

#

@slow birch said wait 20 mins

hexed nimbus
#

No not always as it means ban is lifted but converted to a punishment for x time

thorny karma
#

They why not include that in the bot unban message haha

hexed nimbus
#

It could be the server needs to sync data with master server still

thorny karma
#

then my friend shouldn't be playing?

gray holly
#

omg man... now my discord is linked to the proper acc on the right server but my kit still aint working

#

nitro kit

thorny karma
#

/auth?

gray holly
#

Done that so many times

slow birch
#

Yeah give it 20 mins see where you are then if still not will see if we can get you some help

hexed nimbus
#

Just try joining the server in a few min again

thorny karma
#

thanks jamie

#

thank you for giving a straight forward answer 👍

hexed nimbus
#

Np dude that’s why we here

thorny karma
#

also thanks mike

raven mist
marble mantleBOT
#

Hey, @urban sleet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

normal roost
#

Do /ticket in game

urban sleet
#

i have

#

just did*

normal roost
#

Then an admin will look into it shortly.

eternal aurora
#

i am banned for an hour on toria eu main for saying nobbers i wanted to say nob to this groups but didnt know plural version and said nobbers and now i can see why i was banned but i wasnt trying to be racist

bright stump
eternal aurora
#

i think they thought i was tryna sday the n word so dumb

spice summit
#

so i submit a ticket for someone being racist in voice chat, and am told it doesnt matter unless he says in game chat? you guys really n word friendly?

spare widget
#

@spice summit Of course we aren't but we don't moderate voice chat. Always would recommend if someone is bothering you over it to temporarily disable the function in-game with the Audio and Voices selections. If you see something in main text chat though that doesn't go moderated then absolutely please let us know and we'll take care of it.

spice summit
#

right, so if i have video evidence can i submit that somehow in the future?

lilac venture
#

no

#

ZenZen please unban me

#

i will not do it again

#

i have 1.1k hours on the server

hexed nimbus
spice summit
#

I understand, but how is not moderating voice chat different from being n word friendly?

lilac venture
#

what

#

get over it bro

#

turn off voices

hexed nimbus
#

As we where not there and can’t check it. To give a example who says that the voice in the clip is the person you report I hope you understand as there is a lot of rivalry in rust people try to screw others that’s why we can’t do that

tame brook
#

Mike can you tell matt to add me back as a friend so I can speak to him since we can’t make tickets. He has DM’s off

spice summit
#

Well i suppose you could listen to their voice and talk to them ingame, but alright i understand.

tame brook
#

Oh shit is matt no longer staff

hexed nimbus
#

Incase of chat messages the are in logs and can be checked i hoe you understand that

tame brook
#

He’s not even in the server anymore so idk

hexed nimbus
#

Mmmhhh no idea then

lilac venture
#

@spare widget can we talk about my ban now??!?!?!??!?!

spice summit
#

@lilac venture get over it bro, play a different server

wispy loom
hexed nimbus
#

👆

lilac venture
#

are u some blm enthusiast?

near halo
#

VPN

#

wooden pilot
#

Hey

#

where can i speak to an admin

tame brook
wispy loom
hazy imp
#

@echo venture

wispy loom
hazy imp
#

need a real admin

wispy loom
#

I believe it's best to put your issue out there so you can be assisted properly

hazy imp
#

go to support channel

winter linden
#

Hello Ive been banned on your 5x No bps server for exceeding group limit. I was on a team with a random and I think he was teaming with his friend because we hadn't even met up yet but I was still banned for exceeding group limit.

marble mantleBOT
#

Hey, @winter linden

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

pseudo bear
#

@winter linden Hey, please follow the link above to appeal your ban

hazy imp
#

@wispy loom

wispy loom
#

I'll be with you shortly

near halo
#

@mellow tundra

#

!apel

#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

winter linden
#

@pseudo bear , when trying to appeal for ban it says"YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN." but i was banned yesterday

wooden pilot
#

Because u need to do it on the acc u cheats on

#

Not the new one u just bought and got banned for evasion for

main hedge
#

i need admin

regal estuary
#

Hello support, can someone peep Ticket ID: 2056 and view the video plz.

void pumice
harsh sluice
#

Main is down

waxen moat
#

in mini and game crashes

harsh sluice
#

us main

waxen moat
#

best hardware my ass

spice summit
#

its gonna roll back dont worry about ur mini

harsh sluice
#

bruh i just sorted my whole base

obsidian kiln
#

i got banned as my friend got a false game ban but then it got removed due to it getting wrongly put on his account but i am still rustoria banned i believe i got banned for playing with JamesMT.On.Top and his appeal has gone through

regal estuary
obsidian kiln
#

and has been accepted

near halo
#

anyone in the support team in here?

frail forge
void pumice
void condor
#

Aware of US_Main issues. Looking now

viral condor
#

crashes as soon as im about to kill a dude lol

near halo
#

bruh i was flying scrappie with our clan to do a raid

#

fml.... if we get looted or die midair.. we had over 45 rockets

timber bridge
#

US Main is booting now.

connect main.rustoria.us:28015

viral condor
#

SERVERS UP

void condor
#

Indeed, server is back up. Hopefully no more issues 🤞

shell pawn
#

!TICKET

marble mantleBOT
#

Hey, @shell pawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

shell pawn
#

ADMIN

#

can we get a word please im in waiting for support

#

!appeal

marble mantleBOT
#

Hey, @shell pawn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

outer grotto
#

we need an admin support soon before we get our base wiped

near halo
steel oracle
#

Hey is there anyway I can report this guy for scripting and aimbot

near halo
marble mantleBOT
#

Hey, @steel oracle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hazy birch
#

Is it possible to get support for stuff happening during a roll back?

waxen moat
#

Server ass. I just dropped my friends mini off with 8,000 cloth and I get put back into outpost when server is back up. Lost everything cuz wifi went out right when server reconnected

#

Wouldn’t have lost anything if rollback wasn’t so far

ocean turtle
#

unfortunately theres not much we can do about rollbacks

near halo
#

solo

waxen moat
#

Nah u can fix ur server though

gleaming hound
#

!appeal

marble mantleBOT
#

Hey, @gleaming hound

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

hazy birch
#

we just lost 40 rockets because we were raiding and they came out while we were logging in

waxen moat
#

#ass server

hazy birch
#

fucking refund

waxen moat
#

I want a refund on vip

#

Just lost all of this stuff cause of ur ass server

#

Spent time doing all of this just for server to crash

raven mist
#

Every server crashes, nothing that can be done about that.

waxen moat
#

ToP oF thE liNe hardWare my ass

raven mist
#

Thats your opninion

waxen moat
#

Just cus every server crashes doesn’t mean that it’s fine

#

That’s time I could have spent elsewhere just gone

raven mist
#

Ofcourse its not fine, but its also not something that can be done about it

hazy birch
#

Every server restarts but rollbacks should put people in like limbo

waxen moat
#

There is something that can be done though. It’s called a refund.

crimson grove
#

yo admins would it be cool to let a couple teams alliance just to raid my base. like they would separate after but just for this raid they can team? zeus 5x

fallow maple
#

how do i get /kit discord

silk nebula
marble mantleBOT
#

Hey, @fallow maple

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

ocean turtle
crimson grove
ocean turtle
shell pawn
#

bro it wont even let me appeal the ban

ocean turtle
crimson grove
shell pawn
#

nope

crimson grove
#

and im sure someone can give that permission

shell pawn
#

never been

ocean turtle
shell pawn
#

YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

#

its been well over 10 mins

near halo
#

big lag on us long atm

#

had the same thing on zeus a little bit ago. idk if its client side or server side

sick plank
#

us long is frozen rn

near halo
#

yea

raven mist
#

Looking

sly frigate
#

unfreeze long

void condor
#

Aware of the issues, looking into it

sly frigate
#

please fix it just lost us a raid

near halo
#

poggers love ya

sly frigate
#

thanks

void condor
#

Us_Long is coming back up, just restarting

sick plank
#

👍

sly frigate
#

how much longer?

void condor
#

It's a long server, it will take a while to come up give it 5+ minutes at the very least

regal estuary
shut geyser
#

can i get pookie pleaseeeeeeeeeeeee

near halo
#

@sly frigate are u x25?

serene hazel
#

yo is that gizmo the ac clan himself?

vague nebula
#

any staff online?

shut geyser
#

reeeeeeeeeeeeeeeeee

#

i just want a pooke or #riot

woeful bough
#

yes gizmo lives there, i can show you his base

#

i know where the turrets are

shut geyser
#

i want a pookie pls

silk nebula
cunning nebula
#

Rustoria EU Long rust app service is offline can somebody please fix it

short comet
#

can I talk to an admin

ocean turtle
ocean turtle
short comet
#

ok

cunning nebula
#

nah happened other day admins didnt even know it was down and they said to just let them know next time and they would restart the service

cunning nebula
#

its a service associated with the server its an admin issue

ocean turtle
cunning nebula
#

like all other servers on my app are working

short comet
ocean turtle
short comet
#

well I need to show you this clip from my stream that clearly shows a blatant cheater

marble mantleBOT
#

Hey, @short comet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

obsidian pecan
#

is there an admin available?

#

I paid for a Builder package and can't access it

verbal maple
#

i got banned ror no reason i got banned for exceeding the limit of 3 people but i physically didnt do that

honest flume
#

i need help with hackers rn

#

WE NEED HELP

marble mantleBOT
#

Hey, @honest flume

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

honest flume
#

i aint got time to do a ticket

marble mantleBOT
#

Hey, @verbal maple

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

ocean turtle
timber bridge
timber bridge
cunning nebula
#

Rustoria EU Long rust app service is down again

timber bridge
verbal maple
#

@ocean turtle it says on my ban appeal i wasnt banned but when i try to go onto the server it says im banned what does that mean

timber bridge
verbal maple
#

Yesterday or the day before

ocean turtle
verbal maple
#

what does that mean

timber bridge
verbal maple
#

it didnt say one no

obsidian pecan
#

@timber bridge I paid for it about 20 minutes ago

timber bridge
#

Use the mute option to appeal, at the top put This is a BAN APPEAL, I was not able to appeal using the mute option and was instructed to appeal using the mute selection then continue with your appeal.

timber bridge
echo nacelle
#

i got banned for saying pakistan and now my sleeping body is in the middle of no where with a sar kit

verbal maple
#

what do u mean mute option

timber bridge
obsidian pecan
#

ok thanks

timber bridge
verbal maple
#

okay

timber bridge
#

Thank you.

verbal maple
#

ty

timber bridge
obsidian pecan
#

will do

burnt viper
#

Hey, im confused. I submitted a unban appeal and i got a dm earlier today that said it had been reviewed and accepted. But i am still banned is there a set time until i actually get unbanned?

civic light
#

wait im confused if you buy anything on the rustoria page do you get /skinbox?

hazy horizon
#

So I am on US Long and I cannot get in my car. The server crashed and a friend and I were in it, not it says it's occupied. I tried swapping modules and all that with no joy.

obsidian pecan
#

Hey @timber bridge, I still can't access that builder kit.. I waited and relogged.... Nothing

timber bridge
obsidian pecan
#

how do i check if it was the rite server?

timber bridge
timber bridge
obsidian pecan
#

into where? the website?

timber bridge
#

Login and in the top right corner click account and it should show purchase history

silver gust
#

can someone help slickback?

timber bridge
obsidian pecan
#

I'm logged in.. It says I bought it for US Zeus and i'm on US Zeus 5x... I didn't see the option for US Zeus 5x so I assumed it was for the 5x

burnt viper
timber bridge
obsidian pecan
#

like an hour and a half ago

mortal kernel
#

/ticket

marble mantleBOT
#

Hey, @mortal kernel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

timber bridge
obsidian pecan
#

it was at 00:52:14 server time

#

alright i'll try to relog again.

timber bridge
#

You can see the message I am replying to right above my other one btw. I see you replying to messages meant for someone else haha

urban sleet
#

what i gotta do if i was banned for scripting?

#

but im not

timber bridge
urban sleet
#

got it, what proof do u guys even have?

timber bridge
urban sleet
#

ooo ok got it, never was banned. was jw

timber bridge
#

Yeah. It's all good if it was a mistake the ban will be lifted.

obsidian pecan
#

@timber bridge I just relogged.. nothing

timber bridge
obsidian pecan
#

i typed /kit builder it says you don't have permission to claim this kit

#

my text in chat is gold though

timber bridge
#

Sorry.

obsidian pecan
#

alright np

timber bridge
obsidian pecan
#

ok thanks

echo nacelle
#

my boat has 300 low grade in it and it says occupied even though no one is in it

#

from the server crash i think can i recover the low grade or is that lost

hazy horizon
#

same thing with my car dude, "kill yourself"

#

it didnt help me, but it may help you

burnt viper
timber bridge
burnt viper
#

but its been 5 months so i just was wondering if id instantly be unbanned or if the week started now

timber bridge
verbal gust
#

!appeal

marble mantleBOT
#

Hey, @verbal gust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

verbal gust
verbal gust
#

ok

#

I appealed

#

@timber bridge Yes, thank you

upbeat hollow
#

bruh i havent gotten my kit in game 😔

timber bridge
upbeat hollow
#

like 20m~

#

ive disconnected in re connected 2x

#

and*

timber bridge
# upbeat hollow like 20m~

Give it like 10 more minutes and try to relog one more time, come back here if it still hasn't worked.

upbeat hollow
#

my dumbass bought it for wrong server

#

😂

timber bridge
upbeat hollow
#

he fixed it

timber bridge
#

It's all good man it happens more than you'd think :)

upbeat hollow
#

the modds are dope

timber bridge
#

Ah nice !

#

Thank you!

rich hatch
#

the name of the player is Margot robbie

warped tangle
#

uh

#

hello any admins??

rich hatch
#

also its on US medium biweekly

timber bridge
rich hatch
#

how do i do that

timber bridge
marble mantleBOT
#

Hey, @rich hatch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven pollen
#

Hey

timber bridge
warped tangle
# timber bridge How can I help?

i got banned for exceeding the group limit in rustoria 5x solo duo trio as i left my group since they didnt want to play anymore, so i ceated another team and invited my other friends. not sure if its because i didnt break their bags right after inviting my friends but my friend and i got banned

raven pollen
#

Where can I report a hacker?

timber bridge
marble mantleBOT
#

Hey, @raven pollen

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

warped tangle
warped tangle
timber bridge
warped tangle
timber bridge
marble mantleBOT
#

Hey, @cold harbor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

warped tangle
#

@timber bridge it still said i was not banned

timber bridge
warped tangle
#

i will update you whether it works or not sorry about that

timber bridge
raven pollen
#

can someone check out ricket

timber bridge
hazy horizon
timber bridge
hazy horizon
#

I'll give it a shot

#

I'd destroy the car, but it's not easy finding new ones on US Long lol

#

A server crash caused it

timber bridge
hazy horizon
#

okie, loading in now

timber bridge
#

Make sure you completely restart the game.

hazy horizon
#

Still occupied, I'll restart my PC

humble linden
#

could i get some help?

hazy horizon
timber bridge
timber bridge
humble linden
timber bridge
wild sparrow
#

what do i do

loud hedge
#

CHEATER ON RUSTORIA 3X US GOES THRU WALLS AND PREFIRES ME

marble mantleBOT
#

Hey, @loud hedge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wild sparrow
#

@timber bridge

timber bridge
#

Clip start uploading and sign-in

marble mantleBOT
#

Hey, @loud hedge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

frozen shell
#

Is the administrator there

timber bridge
frozen shell
#

Hello, administrator, my computer stopped for a while and went offline. It showed that I was banned from playing with hackers when I went online again. I am a green player. I hate hackers. I like this server very much. Ask the administrator to unlock it for me. thanks.

frozen shell
#

Don't know how to do it

timber bridge
#

Please allow 10-15 minutes and try again.

wild sparrow
frozen shell
#

Tried many times but it still doesn't work

timber bridge
timber bridge
frozen shell
#

3 hours

#

I don't know why I was banned

#

It’s amazing to be banned, showing to play with hackers, but I didn’t.

timber bridge
#

Please wait for 15 minutes and resubmit, come back if it isn't working.

frozen shell
#

I like this server very much. It has been developed for 2 days, but I was banned inexplicably. I ask for help. Applying for the ban URL still shows that I have not been banned.

wild sparrow
timber bridge
timber bridge
#

It will show in chat a response had been received.

frozen shell
#

I applied just now, and it shows another 10-15 minutes. I will log out first. As you said, wait for 15 minutes to try.

timber bridge
frozen shell
#

thank you

wide inlet
#

are there any mods available? im currently stuck in the tunnels behind a box and i cant move

wide inlet
#

um idk is there anything you can do? like move me or something

#

idk what commands are available to you

#

ope nvm i can tp home im a dumbass dw about it :)

timber bridge
lofty swan
#

Hey admins im on the trio 5x and when i do /kit nothing come up same with tp and /outpost

lofty swan
#

just /shop

timber bridge
west pier
#

hi, 76561198963139820 was banned by using vpn, he cant use dc, can anyone help he?