#support

1 messages · Page 1570 of 1

timid rivet
#

I do not have access to get it at the moment but am I able to tell you in around 2 hours?

raven mist
timid rivet
#

That is my only account due to my other one being stolen would you still want me to send you it? That’s if I can even get the link

raven mist
#

Stolen, so you must have tried to recover it, right?

timid rivet
#

Yeah but the email it was under is gone aswell I tried contacting steam with another email so I can probably trace back to it

raven mist
#

Feel free to send me all your proof later (:

slow birch
#

👀

timid rivet
#

I’ll show you the ticket with steam in dms too

#

I know it sounds sus but I’ll have all the proof you need

hexed nimbus
last garnet
#

I read that there is a way to get demo recording of my own gameplay on Rustoria servers mainly for video cinematics.
How does one acquire the access to the demo.file?
Is it accessible after wipe somewhere on the web or?

hexed nimbus
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

last garnet
# hexed nimbus https://wiki.facepunch.com/rust/Demos

thats all nice but that was not my question, i know the commands but how do i get my hands on the game play of my own demo on your server how to get access to it?
The commands do not work they are admin commands.

hexed nimbus
#

There are hosts that provide 12 or 24h test servers if you don’t want to buy 1. Or local host 1

west osprey
near halo
#

bans of my friends are lifted but only i got rejection for my appeal can you help me ?

hexed nimbus
near halo
#

for cheating but we didn't know we got banned for a week can't we find a solution for this it's too bad for us we got banned because of someone we don't know

hexed nimbus
#

There is a differance. Did it say in your case “ banned for hacking “ or “ banned for playing with a hacker “ ?

near halo
#

I've been playing on your server for a really long time, this is the first time something like this has happened to me, it's very bad, can't you be understanding?

#

banned for playing with a hacker

red sage
#

Espeing group might be cheating or soft aiming on Rustoria us long

hexed nimbus
#

Was this your fist time banned for this or did it happen before ?

marble mantleBOT
#

Hey, @red sage

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

balmy cypress
marble mantleBOT
marble mantleBOT
#

Hey, @red sage

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

red sage
#

/ticekt

#

/ticket

marble mantleBOT
#

Hey, @red sage

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hexed nimbus
#

In game

red sage
#

pelase check him out ticekt id 1235

#

his account if brand new

silk nebula
light comet
#

fruitie just admitted to cheating

#

EU 3x no bps

hexed nimbus
marble mantleBOT
#

Hey, @light comet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

@silk nebulashould i write my id here

pastel mango
#

!appeal

marble mantleBOT
#

Hey, @pastel mango

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

silk nebula
near halo
#

76561198204836884

silk nebula
feral stag
#

can someone look at the tickets on eu long its urgent pls

quaint patrol
feral stag
#

alr

fallen girder
#

can an admin look at my ticket fast, 10x eu

hexed nimbus
dim forum
#

Hacker on 10x

marble mantleBOT
#

Hey, @dim forum

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

Is there a situation where you wanted me to write an id?

main anchor
#

/ticket

marble mantleBOT
#

Hey, @main anchor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

glass token
#

hello

#

i cant do /kit loyal on 10x eu?? error when linking twitch and yt

lilac nova
void condor
#

Sign into here, and then link your discord and type /auth in game

tepid gulch
#

says im joined

void condor
#

Then you'd be verified on discord, so you must have used a different one

tepid gulch
#

I used the same one

#

my Discord dosent have same gmail as steam

gleaming hound
#

Are you in a voice chat with Gareth?

void condor
#

He is

gleaming hound
#

Ah, alright MonkaThumbsUp

tepid gulch
#

K

strong root
#

Is your server not compatible with rust+?

gleaming hound
#

What server?

strong root
#

rustoria eu long

gleaming hound
#

It should be, what is the error you are getting?

strong root
#

Says server offline and people seem to have the same issue in chat

#

and someone said it doesnt work on rustorias servers*, but didnt know if troll or not

gleaming hound
#

Hmm. I am not sure on anything about that. @void condor May be able to assist, but if he is busy and doesn't reply, I will contact someone else to see what they can do 🙂

strong root
#

Thanks

gleaming hound
strong root
#

can try

gleaming hound
#

Yeah try it, if it still doesn't work, if Gareth is around he may be able to help

strong root
#

Still the same

gleaming hound
#

Hmm. Yeah not much I can do, sorry. But I will contact someone to see what the issue could be.

burnt pike
#

I got 1h ban for chat violation. After 1h i cant get in

gleaming hound
#

Yes, after the 1h you can join back.

burnt pike
#

no its says im still banned

gleaming hound
#

Give it 5/10 mins if it doesn't work, come back to support 🙂

burnt pike
#

ye but its been like 1h 30 min

visual mulch
#

1994 WINS, YOU JUST HATE IT, SUCK IT CLOWNS

jolly vigil
#

I have server offline too, i cleared app cache, deleted app data, logout, login again, nothing works

burnt pike
#

still can't connect, can someone manually unban me?

echo venture
slow birch
#

@lavish berry Are you still having this issue too?

jolly vigil
#

Poland, EU Long

strong root
jolly vigil
#

Now it works, but for the most of the day did not, thanks

echo venture
#

Let us know if you guys have any further problems!

livid tapir
#

@dapper lotus can we help you?

dapper lotus
#

@livid tapir I'm waiting to talk to an admin about my ban.

livid tapir
#

Also just waiting and saying nothing is not going to get an admin to sort you out 99/100 times

dapper lotus
#

no, do i have to go on the forums to do that? @livid tapir

marble mantleBOT
#

Hey, @dapper lotus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

livid tapir
#

^

dapper lotus
#

ty @livid tapir

livid tapir
#

Np

livid tapir
timid rivet
#

@raven mist sent you stuff regarding the ban in dms

near halo
#

where do i reportpeope ?

prisma tusk
#

Same my team found out a friend on icefuse was cheating now he tracked us down with his cheating friends now raiding us

#

because we kicked him off team and discord

heavy temple
#

i got banned for exceeding group limit. idek how. some random duo invited me to join their team and i joined but got off for the wipe. now im banned

marble mantleBOT
#

Hey, @heavy temple

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wispy dirge
#

You are welcome to appeal the ban @heavy temple, as something to note, teaming bans are usually removed when the server wipes.

heavy temple
#

thank you

dapper lotus
#

@livid tapir

#

it keeps saying im not banned on the fourms and if i was recently banned i need to wait 5-10 mins and appeal again

#

but its been well over 10 mins

hexed nimbus
#

Correct. Allow some time for our master server to fetch data from the gameserver. Give it about 30 and you should be able to

dapper lotus
#

okay thanks

hexed nimbus
#

Np

vague cobalt
#

I was banned like 6 months ago for playing with a cheater, why my appeal is denied? I didn't know that

steel wagon
#

when is Christmas sale gonna happen

fiery vigil
#

how do i verify for like the discord reward

hexed nimbus
marble mantleBOT
#

Hey, @fiery vigil

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

quiet flume
#

Can any support responsible for the purchasing department help me?

#

@balmy cypress

timber bridge
chilly cove
#

can i talk to someone about a cheater who insided?

marble mantleBOT
#

Hey, @chilly cove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

chilly cove
#

damn that response time.

#

well they already got banned twice

hexed nimbus
#

Always fast 😂

chilly cove
#

i just wanted to talk to an admin about it

#

they have another couple of people playing with them

hexed nimbus
#

Ticket is the way to get in touch with them

chilly cove
#

ok quick question is there anything that can be done about an insider if they are banned after they inside?

steel wagon
#

when is Christmas sale gonna happen

hexed nimbus
indigo cove
#

<@&274971100184576010> QK is teaming and rotating members during a raid on EU 3x nobps

#

6 man server btw

hexed nimbus
#

Please do not ping staffmembers and make a ingame ticket please TY

marble mantleBOT
#

Hey, @indigo cove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

indigo cove
hexed nimbus
indigo cove
#

And tickets can take hours to get a response on

hexed nimbus
spare widget
#

It's to discourage needless tagging rather than indicating an alternative reporting system

hexed nimbus
#

Well that’s if there is realy something urgent like broken down servers for long time

#

But maybe now he is here ZenZen is willing to take your complaint

#

That’s his call

spare widget
#

The best thing to do is send in a ticket in-game - if you have friends in-game then it's huge if someone can record a clip or anything as any evidence is always welcome in a ticket normally as a link to an unlisted YouTube video or Streamable. Many, many people have urgent concerns as usually someone's concern feels urgent to them- that's why we're always following up on every single one as fast as we can. But we can't just drop everything to go jump on a specific issue normally, so hopefully that's understandable

#

If we could instantly be in every place at once, that would be amazing but unfortunately not possible

indigo cove
#

Yea well whole team quit

spare widget
#

😦

indigo cove
#

Its not fun getting killed by 12 people at once

#

On a 6 man server

spare widget
#

Of course it isn't - we'll always 100% follow up on every single concern. Don't call them out and get some proof - it goes a long way

indigo cove
spare widget
#

You're saying that's proof? I haven't even looked into it but players are completely allowed to swap out members. The issue is if a kicked player returns to the group before the end of the wipe. It's totally fine to have a group, kick out a bunch, replace them and move on. Again, I don't know this situation since I'm currently dealing with 3 other situations that are also very important.

#

So the same clan tags showing on a leaderboard isn't proof yet

#

I'm not saying nothing is happening - I'm just saying that what you showed isn't some slam dunk evidence. If it was a clip with 12 players raiding you, or a 6 man with extras on there, game over, they're done.

indigo cove
spare widget
#

You wouldn't have gotten banned for rotating members- you would have been banned for cycling

dusk oyster
#

The clan could just be split for a little yes they are all on the server but not together

spare widget
#

Can be misunderstood. You don't have to start and end a wipe with the same exact players.

#

You can kick and replace, totally fine. If you kick someone though, and you replace them, the originally kicked player can't just come back. They'd be out for the wipe. That would be an issue and we look into that.

olive fiber
#

ahahaha hes reporting us

#

like i said once we aint teaming u goon if we are grubbing both teams in a fucking raid that is not teaming dumbass

spare widget
#

Also reporting someone in a public venue is never ideal as it will only ever help the players you're concerned about while making it more difficult for us to effectively investigate.

noble flame
#

They hurt lol

gritty lynx
#

we've never been more than 6

olive fiber
#

stop crying cause u lost ur base

#

always making excuses i would honesly love and admin to come on the server and show me proof of teaming

#

plz admins do come on the 3x and show us proof of this mysterious teaming they are just whining little girls who lost a raid cause no one like them on the server and all they can do is cry and make excuses

hexed nimbus
#

Guys if you don’t need support please move to #general

tardy drum
#

nist lol just take the L

frosty socket
#

We create a ticket 2 hours ago about it and get no response like are you taking the piss?

gritty lynx
#

ok sounds good @hexed nimbus

olive fiber
#

sorry mike just tryna tell these kids to stop crying and acept defeat

frosty socket
#

I have hard evidence of both Nord and QK rotating members and get 0 response

olive fiber
#

ci move to general

frosty socket
#

Actual meme staff team

dusk oyster
spare widget
olive fiber
#

ci show me this proof pm me

tardy drum
#

see u next wipe mcwk

indigo cove
frosty socket
olive fiber
#

i wanns see this amazing proof cause i mean ur other teammate only showed leaderborads of farming the goon

frosty socket
#

Yeah with 8 people with the NORD tag?

olive fiber
#

8

spare widget
#

I just got home so I have no clue everything you're talking about but I wish you knew how much we want to help, every single day. We catch an insane amount of rulebreaking and cheaters - but please understand that your concern is one of many. I get that you're frustrated but to dismiss our efforts, alright, you have a right to your opinion.

olive fiber
#

ur dumb ur aloud to kick ppl and invite a new player as long as the tc is cleared and they are not in ur base

spare widget
#

Leaderboard clan tags are by no means perfect evidence of teaming or rulebreaking.

livid tapir
#

(And they can’t come back for remainder of wipe)

gritty lynx
#

yeah and krzemo guy got kicked, plastic got kicked

frosty socket
#

Fun fact, Rustoria uses echo.ac which is an "anticheat tool" developed by a malware developer known as Josheyr

#

If you've ever been script checked, reset ur pc

olive fiber
#

krezmo plastic got kicked u goon they have no means to our base or anything

gritty lynx
#

we've never been more than 6 players

#

and thats a fact on gaga

olive fiber
#

yes suiting ape they havnt joined back since we kicked them

gloomy pulsar
#

G

frosty socket
#

Yeah good shit delete it because it makes you look bad, real smart you fucking moron

pure knoll
#

any admin on?

spare widget
#

We're not worried about "looking bad" - come on. I'm honestly not sure you have any idea what you're talking about but I get that you're fired off. Relax, being abusive towards us all isn't going to solve anything for you.

livid tapir
hexed nimbus
#

Guys can we move this conversation to #general please so we can focus on players that need support Thank you

uneven fossil
#

hard cheating in rtg

gritty lynx
#

yes

spare widget
#

There's no big conspiracy - every single staff member is here just to help provide the best possible place to play. If you're not happy, I hope you find somewhere you enjoy.

pure knoll
#

any admin on 5x?

livid tapir
livid tapir
pure knoll
#

Like we got some kids outside our base like scream like dogs

frosty socket
hexed nimbus
pure knoll
#

and just pressing door code

tardy drum
#

are base can never get onlined see ya

uneven fossil
frosty socket
#

Considering any basic deobfuscation // reverse engineering of the tool quite blatantly shows a number of less than normal interactions with external IPs

livid tapir
olive fiber
#

just ban him he wont stop

frosty socket
#

I won't stop considering I dislike the idea of people running ratted tools

untold garden
#

Ci crying in discord. thats a new one

hexed nimbus
#

@frosty socket @olive fiber and everybody else involved #general please ty this is not the channel for this

livid tapir
#

^

frosty socket
#

And my proof stands with the fact that when confronted with said proof they folded and have "stopped" using the tool.

spare widget
#

@frosty socket I have no idea the case - this isn't something that is standard procedure or anything. I would gladly look into it in-depth though to make sure there aren't any issues. But again, going off on us here is just not helping anything, man

uneven fossil
olive fiber
#

i use a hammer thats a good tool i get to upgrade my base with it

spare widget
#

No one is against you- we're completely as objective as possible. If you believe the group is breaking the rules, it'll be looked into. I'm sorry that we can't drop everything to handle your ticket at a given time, wish we could, but I assure you that we'll always take it seriously.

livid tapir
hexed nimbus
frosty socket
#

Get better at vetting your potential software, hire competent developers to make exclusive software, it's not hard to make a file size analyser or a DPS analyser.

olive fiber
#

u know he wontlol

#

hes deffo on google rn looking for big words to type

livid tapir
#

Solo general stop instigating

olive fiber
#

sorry

#

its just funny

#

there is one thing i wanna know tho as support

#

the 5x and 3x no bps

#

how come the limits for team cant be switched to make it more balanced

livid tapir
#

They were switched

#

Or a few of them were quite recently

olive fiber
#

the 5x has more tho

livid tapir
#

Zues?

olive fiber
#

5x is 8 limit

prisma tusk
#

does it notify you once you make the ticket?

hexed nimbus
#

Nope is now 6

olive fiber
#

no the no bps eu one its 8 limit but the 3x is 6 shouldnt it be other way round ?

livid tapir
hexed nimbus
#

As of today it’s been voted in and changed

olive fiber
#

its 8 it was last wipe we was on last sunday

prisma tusk
#

okay maybe i did something wrong

livid tapir
olive fiber
#

bet thats good if its 6 now

livid tapir
#

Fs

olive fiber
#

8 was a bit cancer for a 5x no bps

livid tapir
hexed nimbus
#

NVM 5x tought you said 10. I@ tired 😴

olive fiber
#

ohhhh damn

slow birch
#

it will show all tickets you have in that server

ornate fulcrum
#

the us 10x shows diffrent map

prisma tusk
#

yep didn't work ill try submit again

olive fiber
#

no the EU 5x no bps its 8 it server dies to quick cause its only ever a few teams of like 8 so everyone just quts easy

hexed nimbus
#

K solo please go general now. Ty

ornate fulcrum
#

i wanna know where caves are on the us 10x and i cant find the map

slow birch
prisma tusk
#

Okay ty

hexed nimbus
ornate fulcrum
#

how can i find it

hexed nimbus
#

Look for dark spots on the map

gritty lynx
#

you want a treasure map??? @ornate fulcrum

olive fiber
#

where do u make votes for it to be changed

hexed nimbus
junior salmon
#

awehh

quiet isle
#

😭 😭 😭 😭 😭

timber heart
#

can someone help me with a problem I have on rust?

hybrid idol
#

@neat pumice I got disconnected from us 10x and it just says visit us on discord

junior salmon
#

ci ur cute

livid tapir
timber heart
livid tapir
marble mantleBOT
tawdry holly
hybrid idol
#

Why do I get disconnected. It just says Monologic

livid tapir
hybrid idol
#

Like online?

livid tapir
hybrid idol
#

Is there anywhere to make a ticket or do I just ask in here?

livid tapir
#

here

junior salmon
#

Ci

#

i really liked ur new base design its a very nice OPEN core

livid tapir
junior salmon
#

i need to say that

#

needed

hexed nimbus
#

get your butt outa here temz

nocturne pecan
#

is ther any way i can get un banned i was hacked and they started cheating so im now banned

hexed nimbus
marble mantleBOT
#

Hey, @nocturne pecan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

stark turret
#

on zues it still says team limit is 8, is it gonna be 6 if so when ?

crimson grove
#

<@&874995535881326632> yo we got a blatant scripter on zeus 5x its not even subtle

#

/ticket

marble mantleBOT
#

Hey, @crimson grove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hexed nimbus
spare agate
#

appeal denied is final is bullshit

#

he has proof of him being hacked

livid tapir
#

@blazing heron whatchu need help with

livid tapir
spare agate
livid tapir
spare agate
hexed nimbus
livid tapir
#

If he had valid proof of being hacked and if he submitted said proof in his appeal he would have been unbanned

spare agate
livid tapir
nocturne pecan
#

alr

livid tapir
#

But for future, if your appeal is I was hacked, submit the proof :/

spare agate
livid tapir
spare agate
livid tapir
#

You were the one speaking for him

spare agate
#

and what ur team is not compliant if i didnt say anything it would have just been that

livid tapir
#

How are we meant to act on evidence that wasn’t submitted

spare agate
#

u didnt give him another opportunity to submit it

nocturne pecan
#

thats steam giving the account back

hexed nimbus
#

it would have because his attitude in dm so i told him due to the attitude i could not help m further but i think he forgot to mention that to yah

livid tapir
#

Why would there be a need for 2 opportunities:/ it would just clog the queue of appeals

spare agate
#

after me saying he has proof

livid tapir
#

I was assuming it was submitted

nocturne pecan
#

there

shut raven
#

My ticket was denied anybody look into this I wasn’t even cheating

slim compass
#

i waited my 1 hour ban and i am still banned \

spare widget
#

@slim compass If it's a chat one, which I'd assume, it can bleed over a bit. Would check back about 20 minutes after personally

shut raven
#

Or can somebody explain to me why I got banned ?

slim compass
#

okay

shut raven
#

Admins?

timber bridge
shut raven
#

It says hacking

#

But I’m not hacking

timber bridge
shut raven
#

Can u look into it pls

#

Bc I’m sure I did

timber bridge
shut raven
#

I’m so confused tho

#

No reason to ban me I was hacking

spare widget
#

@shut raven I checked, looks intentional and no error. I'll pass it on to the admin handling the situation to see if anything changes just to be nice. I'm sure if something changes you'll hear about it blobthumbsup

shut raven
#

I have it got denied

spare widget
#

Yeah, then that would be that. But I'll pass it on just to see -would assume nothing is going to change so I don't want to get your hopes up

#

Otherwise hope you have a nice day

timber bridge
# shut raven I have it got denied

As I was saying we don't ban or deny appeals for no reason. He said he will send it to the admin that issued the ban and if anything changes you'll hear about it. :)

shut raven
#

Alright

mossy plume
#

/ticket

marble mantleBOT
#

Hey, @mossy plume

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

torpid falcon
#

i bought somone vip i got charged and he did not get it

timid rivet
#

is someone able to let Shenzy know i dmed them the info they wanted. sent it a few hours ago just want to make sure Shenzy got my messages

silk nebula
coarse gull
#

yo can i get my old discord unlinked ?

true hamlet
#

CHeater us medium

marble mantleBOT
#

Hey, @true hamlet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dense reef
#

can i get a hand in support plz

#

in the chanel

#

@silk nebula how long u usually wait in support channel till someone pops in ?

#

!appeal

marble mantleBOT
#

Hey, @dense reef

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

silk nebula
silk nebula
silk nebula
marble mantleBOT
#

Hey, @true hamlet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

silk nebula
#

do it in-game and admins will check it out asap.

hoary surge
#

!appeal

marble mantleBOT
#

Hey, @hoary surge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lean stratus
#

My teammates believe that somone in DG clan in Rustoria US Long has ESP. his old name was nymb and he keeps switching it after he kills them

dawn jay
#

bro i got a perma from every single Rustoria server because i called someone a F Slure once in voice chat... didnt spam it in text chat or even say it there, i made a appeal and it got denied??? like wtf

silk nebula
silk nebula
marble mantleBOT
#

Hey, @lean stratus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

glad stump
#

My buddy got banned for "hacking" he got a fly bug and fell through the map then rejoined and we both got banned

#

!appeal

marble mantleBOT
#

Hey, @glad stump

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

neat shale
#

yo

spare widget
#

@neat shale Hey, can you join Waiting for Support?

neat shale
#

im in it

#

vc right?

#

W mods

lethal wren
#

hi

timber bridge
terse terrace
#

yo how do i appeal

marble mantleBOT
#

Hey, @terse terrace

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

terse terrace
#

yo i want to talk to a mod because i made an appeal and was instantly denied without me being able to present my case

spare widget
#

@terse terrace Send me your Steam 64 ID please

terse terrace
#

sure

spare widget
hybrid idol
#

I get disconnected every time I join. It has no reason just says monologic

timber bridge
hybrid idol
#

Is there a reason or how long the ban is

glacial pulsar
#

where do you player report?

timber bridge
#

You will need to speak to monologic.

hybrid idol
#

How can I come into contact with he or she?

timber bridge
hybrid idol
#

Ok thank you

timber bridge
marble mantleBOT
#

Hey, @glacial pulsar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

glacial pulsar
#

Gotcha, thanks

timber bridge
summer sequoia
#

HOW DO I REPORT A CHEATER THIS DUDE HAS GOTTEN OUR CODES 3 TIMES IN A ROW

marble mantleBOT
#

Hey, @summer sequoia

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

summer sequoia
#

holy shit man i cant take this

#

dude literally runs up and just knows the code

#

we gotta raid 3 doors to get out now

timber bridge
summer sequoia
#

i did lol they aint its a different dude

lethal wren
#

netsploit i have problems with the vip i need help

timber bridge
summer sequoia
#

im losing it man. Lmfao this has never happened to me before in my life dude just knows em

lethal wren
silk nebula
livid tapir
#

and if you purchased vip for the correct server

summer sequoia
#

ok he just got it for the 4th time. How many wrong attempts does it take to give you the timer??

#

becuase he goes up, gets it wrong a couple times, and then he gets in

livid tapir
#

8

#

then its a 15 minute timer

#

put shotty traps in

summer sequoia
#

i submitted a ticket but idk how long i can last out before this dude gets full in. we got traps but every external door except ONE is his now and we gonna have to raid out

lethal wren
#

rustoria us long

marble mantleBOT
#

Hey, @lethal wren

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

livid tapir
#

verify your account rq link steam and discord

summer sequoia
#

im losing it rn dude somebody hurry theres no way this guy is legit guessing our codes 4 different time

livid tapir
#

when did you submit the ticket?

summer sequoia
#

yeah he got it a 5th time im despawning and hopping off lmfao

#

just now

livid tapir
#

rip takes a little while

livid tapir
livid tapir
#

its not popping up

summer sequoia
#

i had one but bro broke it after opening the door it was behind and fuckin bowed it out

livid tapir
#

damn

summer sequoia
#

lmfao im losing my mind

livid tapir
#

make more? 😅

gleaming sinew
#

can i report cheaters here?

livid tapir
#

nah in game

summer sequoia
#

not even worth anymore man this dude got it different times. random each time

marble mantleBOT
#

Hey, @gleaming sinew

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lethal wren
gleaming sinew
#

alright thanks

livid tapir
#

check your steam account

#

on our website, the account history

#

verify that you got it for your region (eu/us)

summer sequoia
#

hes gonna get all the way thru whenever i get off or whatever

livid tapir
lethal wren
#

If I had already played the server with the vip but I did not play 1 day and now I got this

livid tapir
#

can you send me a screenshot of your account history

lethal wren
#

where can i look for that?

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

summer sequoia
#

4 hour session for that to happen is probably the single dumbest thing thats ever happened in my entire time playing rust

#

lmfao took cargo and all that and now i gotta raid out of my own base to use it

livid tapir
summer sequoia
#

nah 2x but still

lethal wren
summer sequoia
#

i was playing for 4 hours lmfao

livid tapir
#

oof thats close enough to vanilla

livid tapir
livid tapir
#

its rough

summer sequoia
#

fr its whatever i guess lmfao at least i got a story

#

bro guessed codes deadass 5 different times post nerf

livid tapir
#

a guy guessed my codes 3 times in 20 minutes on the zues 5x last time i played lol

#

but i had many shotty traps and could /remove

summer sequoia
#

the random codes tho that some bull

#

ive never heard of code hacks either thats why i was absolutely floored when the dude kept coming back

#

there must be some sort of vulnerability from the new patch, its only 5 days old so i wouldnt be that surprised

#

and if by some absolute miracle that this dude just kept coming back and slamming his keyboard to guess our random codes 5 times in a row?

#

fuck that guy i guess. Dude is too lucky for this planet

livid tapir
#

gotta assume some new hack popped up

summer sequoia
#

thats dream luck type shit

#

lmao im livid

lone kestrel
#

Just got raided by a teaming group on the trio, clans fuckme and YUH

marble mantleBOT
#

Hey, @lone kestrel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

devout dragon
#

how can u report aplayer

silk nebula
marble mantleBOT
#

Hey, @devout dragon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

thorn crown
#

hey does anyone know why none of the rustoria servers are showing up for me in the search? I also tried connecting via IP too and it says server not responding.

merry slate
#

is the server us server down i cant connect it says not responding

silk nebula
#

What server?

merry slate
#

rustoria us main

#

it says not responding

thorn crown
#

rustoria us long

devout dragon
#

us main his name is cope harder

silk nebula
#

Us long too?

thorn crown
#

yes for me

devout dragon
#

no

#

well for me us main

silk nebula
#

So US servers are all not responding?

wicked walrus
#

us trio

#

idk if thats already been said

merry slate
#

are you guys all from west because my east friend is on the server

devout dragon
#

im fine on ths server

wicked walrus
#

perhaps the same issue as last time?

thorn crown
#

@silk nebula seems like it. my friends are all in the server, but i can't connect. i'm from the west @merry slate

wicked walrus
#

this happened last wipe too

merry slate
#

weird

silk nebula
#

I’ll contact admins to look at

#

it’s indeed weird

wicked walrus
#

same thing happened last wipe, west people couldnt join but everyone else could

merry slate
#

is there a way to fix this or am i out of luck tonight

wicked walrus
#

they fixed it in like 45 last time

silk nebula
#

I’m contacting someone to see what happened

#

Give it some time plz

merry slate
#

thanks👍

zealous glen
#

are there any admin on the 10x

silk nebula
zealous glen
#

well i think there this clan and there cheating

silk nebula
#

Well you will have to make a ticket in-game

zealous glen
#

they came over to are base and they seemed kinda sus because every time my team mate would jump they would just headshot him

#

i did a while ago but nothing has happened

silk nebula
#

/ticket add (your report details including the evidence you have)

#

As admins are handling so many tickets now but I’m sure it won’t take too long to check yours

fathom night
#

I could use some help. when I load into a server it says Im banned but when I try to appeal the ban it says Im not banned. This ban was a long time ago to.

marsh knoll
#

Yea, none of the Rustoria servers are appearing for me, but just got a Rust app notification that I got killed, so the server is up, just not for the west folks it look :[

mighty mantle
#

!appeal

marble mantleBOT
#

Hey, @mighty mantle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

timber bridge
fathom night
#

It happened when I first started playing so maybe a year or 2

timber bridge
fathom night
#

Ive tried a couple of times to it saying disconnected: playing with a hacker. its been a while and I do not know why I waited so long the thing that made me not want to appeal was the bann appeal website not being trusted by steam.

timber bridge
fathom night
#

i will try to do it again the first time it said I wasnt banned but will try again

fathom night
#

thank you it worked this time.

timber bridge
jaunty ingot
#

how do i get my discord linked to 10x rustoria no bps us

#

i did it it wont let me use the kit

marble mantleBOT
#

Hey, @jaunty ingot

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

jaunty ingot
#

im switching my discord account

timber bridge
jaunty ingot
#

let me unlink

#

yes i sumbitted a request to unlink it

#

on th page logged into my steam

timber bridge
neon cedar
#

I cant join the EU 10x. ive tried everything i can think of

zealous glen
#

man i just got raided by the guys that i think are cheating they didnt even know where i livd and they still found out

royal knoll
#

why every time on ticket i have same answer why admins answer after 12+ hours or more and every answer is same..this player is offline. ofc he will be offline when admins answers take so long... , what the point to make new tickets if im sure i will get same answer...

zealous glen
#

because i have two base and all ways ran to the one that was just a 2x2 but then tp homed

deft storm
neon cedar
#

its not showing up for me

thorn crown
#

i'm having same issue trying to join US Long

deft storm
neon cedar
#

how do i do that

deft storm
#

Console is on F1 if you didn't know (:

neon cedar
#

ill try it

deft storm
#

Give it a shot, otherwise. I'd recommend restarting the computer, that helps sometimes!

thorn crown
#

i'm trying to connect to US Long using connect long.rustoria.us:28015 and it keeps connecting to Amsterdam II

#

do you know if i'm using the right IP

merry slate
#

how is the server coming along us main for west players? is anyone looking at it?

deft storm
#

I'm not a staff member so I'm not having too much information about the issues or the ways to fix'em

thorn crown
#

ah ok well thanks for helping anyway. i did restart the game. i'll try more restarting lol 😅

deft storm
#

I'm just talking out of experience, that has happened to me aswell and restarting the computer has always fixed that issue for me.

thorn crown
#

thanks i'll give it a shot

deft storm
# thorn crown thanks i'll give it a shot

For sure, have an amazing day. Get back to the support chat if you're still having issues and maybe ping one of the active chat mods. They might have a more useful answer, idk

neon cedar
#

@deft storm thanks for the help

thorn crown
#

^^

deft storm
worn whale
#

is 5x solo/duo/trio down?

thorn crown
timber bridge
thorn crown
timber bridge
#

Yes sometimes rust can be weird unfortunately. Hopefully they get it sorted soon.

deft storm
#

Nvm

deft storm
worn whale
#

it works now

deft storm
#

Up now, perfect!

worn whale
#

yea thank you !

topaz sky
#

what about 2x

deft storm
topaz sky
#

US

#

its not showing up

timber bridge
deft storm
topaz sky
#

huh

worn whale
#

you have to use the ip

deft storm
# topaz sky huh

Suddenly a bunch of people started leaving. Might having issues, idk. We'll se in a minute or so

timber bridge
# topaz sky huh

Please type connect 2xmon.rustoria.us:28015 into the F1 console

deft storm
# topaz sky huh

Seems to be working without any issues, try connecting with the ip. If that doesn't work, try restarting your computer and then connect again!

#

Okay, Rustoria admins. You should give a headsup to all the players who has used /pref on their kits.
I just got the old "/kit starter" on 10x because I have changed the skins on the items. Give a headsup to
reset their preferences on the kit, otherwise they get the old kit starter. Like for me, I got the old. No building mats for me ):

#

It is the same with the people who has used /pref on their spawn kits. They still spawn with metal tools, I even know people who still spawn with stone tools and bow.

Either get back to me in DM or mention me Admins (:(:

slender tide
#

any admins avaliable

timber bridge
leaden ruin
#

Hey, why cant i find rustoria 3x server no bp americas

viral condor
#

I don't see any rustoria servers at all on rust

timber bridge
deft storm
weary fiber
#

why cant I find us rustoria 2x Mondays

deft storm
unborn tusk
viral condor
#

I only see rustoria EU small and modded, I can't find a single official US server

timber bridge
leaden ruin
#

THANK YOU ❤️ ❤️

#

its connecting hopefully it works

viral condor
#

using IP works

#

still dont see server but I am able to client connect

timber bridge
viral condor
#

already connecting but thanks

timber bridge
deft storm
#

@timber bridge Do I dare to mention the admins? Hahaha, I try not to but I don't want the bug to disappear in the chat xd

leaden ruin
#

All good Nets appreciate the help

timber bridge
deft storm
#

Developers can't be mentioned though I belive 🤔

timber bridge
deft storm
timber bridge
timber bridge
broken totem
#

These Chinese cheaters keep making new accounts near us

#

Banned twice already

visual egret
#

всем привет

timber bridge
timber bridge
broken totem
timber bridge
broken totem
#

Ok

#

Thank you @timber bridge

timber bridge
near halo
#

hello admins people aimbotting me non stop on trio 5x no bps they camping my base

timber bridge
broken totem
#

/ticket

marble mantleBOT
#

Hey, @broken totem

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

i did already but i lost 3$ to these kids bc i threw out 5 signals and they aimbotted me as soon as i dropped em

marble mantleBOT
#

Hey, @broken totem

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

broken totem
#

!report

timber bridge
near halo
#

well can u guys ban him bro or spectate him he is making his aimbot so obvious rn

timber bridge
copper lagoon
#

my bag is in outpost i cant loot it because of the invisible heli barrier

#

it has my full kit and box of metal

hexed nimbus
sick sentinel
#

@compact parcel can u add me?

hexed nimbus
dry palm
#

why wont it link my steam account

hexed nimbus
marble mantleBOT
#

Hey, @dry palm

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

serene blade
#

When i try to join the 10x US through my friends, it says server is not responding

hexed nimbus
#

Western area ?

serene blade
#

Im east coast

hexed nimbus
#

Mmhhh I know Midwest had issues joining because the server is up. Try connecting trough ip

dry palm
#

are the xmos kits donator only?

serene blade
#

I actually just dont see any rustoria servers right now

hexed nimbus
dry palm
#

ok it says i have 2 left an 1 left on like the farm kit but says i need to dfonate

serene blade
#

Ope its back, Ip wasnt working for me either, thanks for your help mighty mike!

hexed nimbus
dry palm
#

ok thanks

sick sentinel
#

@hexed nimbus i need help of admins

#

i have report. my tickets are 1526 and 1528

#

i have all proof and sent it to @oak iron

#

can u connect me with him? or ask him to check my message

hexed nimbus
#

Tickets are handelde ASAP always just be patient as we get hundereds a day proof should always be uploaded to like YT or streamable and the link to the clip added in the ticket

sick sentinel
#

i add link of his youtube and discord

#

his on this server too

#

he have same name on discord server as in youtube

#

and u can search him on some cheaters forum

#

so cant any admin write me? no?

#

his discord

tough bane
#

Good morning @sick sentinel ,
I need to apologise but we do not handle cheaters via the discord. Do me the favour and create a new ticket with all these additional information that you have. And please do me the favour and stop calling them out here in the discord. We do not want to create any awareness towards these players. Please be a little patient. Admins will check your ticket asap but it defiantly could take a little as it's pretty early in the EU and late in the US. Thank you for understanding.

sick sentinel
#

i specialy say it without @ and without *

#

no sence to be patient

#

if i write something there. and he saw it. he know that 100% i reporting him

#

he know it without his nick name

#

so if u wannna to him dont see that all, u nee to remove ALL ur and my messages

tough bane
sick sentinel
#

its not enought but ok if u think so.

deft storm
#

Appeal (:

tough bane
#

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding. @finite bay @abstract locust

finite bay
#

No i dont want to

#

I want to show u video that @sick sentinel knew i was playing with cheats

#

i am uploading video

tough bane
#

Plese do not publish any account or steamprofiles.

finite bay
#

i writed link in ur pm

near halo
#

uh what? I got auto banned for saying "you tap ak"?????

oak iron
finite bay
#

@tough bane watch pm pls

tranquil wharf
#

how to get xmas kits?

tough bane
slow birch
#

Is your PM's doing back flips?

tranquil wharf
#

how to get xmas kits?

#

how to get xmas kits?

raven mist
#

Xmas kits will come out soon

civic jungle
#

im not able to see rustoria in server list or connect directly through ip

hollow flame
#

Im not able to see rustoria 5x trio anymore either

#

How would I know if I was banned from it? Or if its just a server side issue? My friend was able to log into the server

hollow flame
#

I'll give that a try, thank you.

royal knoll
#

any admins on? for catch hacker? dont wanna see replay from ticked after 20 hours " this player is not online anymore" its make tickets is useless

raven mist
#

There are admins online yes

near halo
#

bro no way yall denied my appel i want someone higher up to please show me where i ban evaded this is complete bs

#

appeal*

hexed nimbus
near halo
#

yeah right yall just banning for no reason , get me banned for ban evading yet there was no first ban to even ever evade makes sense right?

steady fulcrum
#

i can't see the servers too log in can i get help ?

compact parcel
#

Hey @near halo ,

You were indeed for ban evading, specifically for evading a ban which you obtained on another account.

silk nebula
steady fulcrum
#

is there info some where on how to do this

desert urchin
oak iron
near halo
#

I dont have any other accounts , i just got back from AIT I just dosent make any sense

steady fulcrum
#

rustoria Long

oak iron
#

us or eu?

steady fulcrum
#

Us

oak iron
#

Press f1 and paste this connect long.rustoria.us:28015

steady fulcrum
#

it worked thanks

oak iron
#

❤️

near halo
#

my little brother played on my computer while was at basic do you think thats what they mean on another account? if so that counts towards me?

raven mist
slow birch
#

👀

hard palm
#

HEY admins my neighbor clan is cheating on rustoria mondays us. its watersツ and 91ツ please spectate thses dudes.

fallen girder
#

When will the Christmas kits be released?

near halo
#

if so my bad for wasting any time appreciate the answers , have a good one

silk nebula
raven mist
silk nebula
#

!ticket @hard palm

marble mantleBOT
#

Hey, @hard palm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

echo bison
#

can someone join support

slow birch
#

I am unable to do voice at the minute but might be able to support you in text

hexed nimbus
#

I can if needed Jamie

slow birch
#

Perfect 🙂

#

If he replies feel free

astral tulip
#

/ticket

marble mantleBOT
#

Hey, @astral tulip

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

astral tulip
#

!appeal

marble mantleBOT
#

Hey, @astral tulip

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

astral tulip
#

i wanna know why u cant discuss a ban. any admins i can talk to?

slow birch
astral tulip
#

cause in this case, my ban is pretty unfair. and its annoying u cant talk about it. so if Luke sees this, i would really like him to reach out to me.

astral tulip
#

yes long time ago

#

and that reason im banned, isnt kinda fair

slow birch
astral tulip
#

bs tho, u should be able to talk about it, what if its a fail ban, and the person cant tell you...

#

can u let me dm u?

slow birch
#

You can DM me but I have no input on bans.

raven mist
#

Dont even bother, your ban is not false and will stay

astral tulip
#

wym fam

raven mist
#

No idea fam

astral tulip
#

jamie, look ur dm, i explained it

raven mist
#

'your ban is not false and it will stay'

astral tulip
#

i got banned for playing on ur server, nothing else

raven mist
#

If thats how you wanna word it, sure

astral tulip
#

define it

raven mist
#

Try to join ingame and it will define itself

astral tulip
#

give me some proof

raven mist
#

Not needed , you know what you did PeepoThink2

astral tulip
#

i got banned for cheating, but without evidence? cause luke got told smth? thats not how it should work, since im unbanned everywhere but here, cause u guys wont let us discuss

raven mist
#

We do not ban without 100% sure and having 100% evidence.

astral tulip
#

then show me some proof, cause i have never cheated on ur server

#

this is what i mean, u banned me for no reason.

slow birch
#

But you have cheated else where 👀

astral tulip
#

i havent

#

if u read it, i dont say ive used anything

slow birch
#

No you don't but most people who have never cheated say I have never not I have never on your server.

astral tulip
#

the other admins knew i never used them, i hjust had to get rid of them

#

unti that, i was banned

slow birch
#

But anyway I have no say I also never got a DM to let you know. But I think Shenzzy said all that was needed.

astral tulip
#

u turned dms off

#

so try turn dms on so u can actually see it

slow birch
#

My DM's are never off

astral tulip
#

fam, its red when i send it

tough bane
astral tulip
#

ok

tough bane
#

Did you already create an appeal on that case?

errant crescent
#

where do i go to do that

silk nebula
marble mantleBOT
#

Hey, @errant crescent

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

errant crescent
#

it wont let me appeal

silk nebula
#

If it was denied then it means the final answer I’m afraid 👀

errant crescent
#

Unban in: 10D 17H |

#

so is it like a automatic unban

silk nebula
#

yes you should wait for what it says

errant crescent
#

okay, thank you for your time.

silk nebula
#

No problem!

near halo
#

Rustoria 3x no bps down

#

(us)

slow birch
sullen iron
#

my laptop ran out of battery yesterday when i was at outpost and i recharge my laptop overnight and all my loot that was on me is gone hows that possible

near halo
#

Thank you jamie ❤️

slow birch
sullen iron
#

alright i accept the loss. next time i wont go to outpost when my battery is at 5 percent haha

slow birch
sullen iron
#

i lost my only m2 but it is what it is

#

its only a game so i dont care haha

#

alright later man!

slow birch
heavy pulsar
#

why my base got cutted

#

4x4 multi tc

#

wtf is that

brisk lotus
#

what does cutted mean?

heavy pulsar
#

destroyed by admin my entire base

brisk lotus
#

it wasnt decay?

heavy pulsar
#

and we didn't die, we just spawned on the ground

#

ofc not

brisk lotus
#

uh.. were you cheating :D?

heavy pulsar
#

ofc not too

brisk lotus
#

then no idea.

heavy pulsar
#

im not banned

brisk lotus
#

or, someone missled your base.

#

those mlrs' rockets do some serious damage.

heavy pulsar
#

all of 3 of us

#

didn't die, we are on the ground, like the base was entierly removed by an admin

neat pumice
slow birch
#

^This

brisk lotus
#

but were you on? are you sure it wasnt decay, sorta sounds like decay.

#

i mean, we all love to say "admin abuse" but.. i don't think rustoria is a place that happens very much at all.

heavy pulsar
#

@neat pumice bro, the stone wall removed, and the whole base too!

brisk lotus
#

it was 100% decay.

heavy pulsar
#

17 hour on tc, at 4AM

brisk lotus
#

you got raided. probably.

heavy pulsar
#

yes we got raided, and when we spawn, we are on the ground, and have full stuff ofc

brisk lotus
#

i mean

#

what server? because i know the modded ones have some insane decay timers.

heavy pulsar
#

17 hours on tc

#

rustoria zeus x5

brisk lotus
#

yeah, your base decayed. someone waited for you to get off, then raided you shortly after.

silk nebula
#

if you guys dont need any assistance plz head to #general

#

thx🥰

brisk lotus
#

oh shit this is support

heavy pulsar
#

impossible

brisk lotus
#

L. didn't see that sorry.

heavy pulsar
#

w/e

marble mantleBOT
#

Hey, @umbral forge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hearty vector
#

!appeal

marble mantleBOT
#

Hey, @hearty vector

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

hearty vector
#

<@&274971100184576010> Can someone help me ?

tough bane
fast mirage
#

Hello, I sent a mail to bans.rustoria.co, but where can I find out if I received a positive or negative response?

silk nebula
fast mirage
slow birch
prisma tusk
#

@brisk lotus Of all people to be speaking you shouldn't 🙂

prisma tusk
#

Someone with knowledge

silk nebula
brisk lotus
#

if you have beef with me, settle it in game. Join any server, i know your whereabouts. :D

prisma tusk
#

That's fine we have our friend Helleye joining

brisk lotus
prisma tusk
#

wow still petty nobo

silk nebula
#

yo plz head to #general if you dont need any support here!

#

thx

brisk lotus
#

np, leaving.

prisma tusk
#

Sorry

silk nebula
#

All goodheartoria1

rotund nexus
#

Can you look in to that

near halo
#

Does medium wipe tmr?

timber bridge
near halo
#

Doesn’t tell me if it wipes tmr

timber bridge
#

What one US or EU?

near halo
#

Us

#

Bc i need to buy vip but idk when it wipes

timber bridge
near halo
#

Rip

#

Thanks

timber bridge
#

It's a bi-weekly meaning it will wipe every two weeks. :)

timber bridge
marsh knoll
neat pumice
maiden terrace
#

hey i gotta question for you gentlemen

hexed nimbus
near halo
#

Hello wondering if I could report someone who messaged me for my posting just to call me the n word

maiden terrace
# hexed nimbus Hi how can I help you

so on the 10x right. there’s a rule for no more than 5 layers of high externals. does this include any china walls or just the actual wood and stone high externals

scenic sentinel
#

Do I need to do something to get voice support?

hexed nimbus
#

It dussent it’s highwalls only rule so it dussent include chinawall

hexed nimbus
dusk goblet
#

There is a hack 10x

#

Are there any mod _?

tough bane
# dusk goblet There is a hack 10x

If you'd like to report someone please go ingame and use the global chat with the command /ticket. If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

glad stump
#

My appeal was accepted but im still banned

hexed nimbus
#

What dus it say when you join?

glad stump
#

Unban in 6d 6h

tough bane
#

Nevermind

#

Mighty Mike will explain you 😄

hexed nimbus
#

This is a default ban for playing with a hacker

glad stump
#

but he wasnt cheating

#

he got a fly bug and anti cheat banned

hexed nimbus
#

Its been accepted but converted in a punishment instead of a perm ban

glad stump
#

what thats kinda dumb if u ask me bc he got a fly bug and so he restarted his game then got back on and got banned so did i

hexed nimbus
#

Flyhack is a simple kick not a eac ban so mostlikely there was more to it

glad stump
#

nooo liek he was falling thru the floor

lone mortar
#

Be thankful its a temp ban and not a permeant one my friend.

#

Others are not so lucky

glad stump
#

it scuffs my wipe tho thats why

hexed nimbus
#

Well I don’t know the exact details on why he was banned but we are talking about your question right now and this is what it is. You can join the servers again after the time runs out

lone mortar
#

When it wipes again you can start over fresh. It's not the end of the world. Be lucky you get another chance to play. Other's aren't so lucky so be thankful to the staff for showing you leniency.

glad stump
#

id be happy to explain to u what happened

lone mortar
#

From what I can tell, Mike has fully explained everything to you in full honesty and great detail. Nothing more can be said. Wait out your time and you can start again once the timer is up.

hexed nimbus
#

Im dealing with your case right now as we do not handle other peoples cases I’m afraid. You made the appeal it got looked at by the admins and the desided as the did like I said you are welcome back to play when the time is due

glad stump
#

ight bro its whatever ive already been banned for bs its just repetitive and its annoying. sorry for wasting ur time

lone mortar
#

You didn't waste anyone's time man, we're here to help and answer your questions. So hopefully we answered them fully.

hexed nimbus
#

Np we are here to explain to you if something is not clear have a nice day

glad stump
#

u too

hexed nimbus
lone mortar
maiden terrace
terse forge
#

or cheater, only hits heads

balmy cypress
marble mantleBOT
#

Hey, @terse forge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spare dragon
#

I need some help on one of the servers

#

<@&274971100184576010> Can i get some help its not cheater related

#

I am in the waiting for support

terse forge
#

how do you reply to a ticket

spare widget
#

@terse forge Just make a new ticket in-game with "/ticket add (your report/reply/whatever)"

spare dragon
#

@spare widget can yoou help me?

hexed nimbus
raven mist
terse forge
#

thankyou, i appreciate it

rough lodge
#

/ticket

marble mantleBOT
#

Hey, @rough lodge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rough lodge
#

!appeal

marble mantleBOT
#

Hey, @rough lodge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

rough lodge
#

i got banned for 1 hour for typing pakistani

#

help

tepid finch
#

i just got kicked and it says "playing with hacker"

#

but the guy who got banned was just a random dude who joined my team in the game

rough lodge
#

so appeal the ban

tepid finch
#

i was`nt acctualy playing with him, and i have it all recorded

#

!appeal

marble mantleBOT
#

Hey, @tepid finch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

timber ravine
#

ban appeals take 3 days?

timber bridge
timber ravine
#

oof ggs

rotund nexus
#

@timber bridge

#

Are you able to open your dms

timber bridge
rotund nexus
timber ravine
#

false ban and denied nice admins!

raven mist
#

Doesnt look false to me (:

timber ravine
#

how so?

rotund nexus
#

Hey @raven mist

timber ravine
#

shitty admins smfh

storm spruce
#

ADMIN

raven mist
#

Yes lvi

timber ravine
#

BUSTED?

#

theres literally no proof of me cheating

raven mist
#

Those are your words

storm spruce
#

i wanna report 2 clans that is doing teaming

timber ravine
#

lmao thats so shitty bro

storm spruce
#

in 3x no bp

timber ravine
#

didnt even ask for me to show anything yall just ban for no reason

raven mist
#

hmmmm