#support
1 messages · Page 1570 of 1
Yes sure, be sure to send me your other/main account aswell
That is my only account due to my other one being stolen would you still want me to send you it? That’s if I can even get the link
Stolen, so you must have tried to recover it, right?
Yeah but the email it was under is gone aswell I tried contacting steam with another email so I can probably trace back to it
👀
I’ll show you the ticket with steam in dms too
I know it sounds sus but I’ll have all the proof you need

I read that there is a way to get demo recording of my own gameplay on Rustoria servers mainly for video cinematics.
How does one acquire the access to the demo.file?
Is it accessible after wipe somewhere on the web or?
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
thats all nice but that was not my question, i know the commands but how do i get my hands on the game play of my own demo on your server how to get access to it?
The commands do not work they are admin commands.
You could make a server yourself and record on that that would be the easiest way
There are hosts that provide 12 or 24h test servers if you don’t want to buy 1. Or local host 1
Unfortunately this isn't something we offer.
bans of my friends are lifted but only i got rejection for my appeal can you help me ?
What’s the ban for and what ban did your friends have ?
for cheating but we didn't know we got banned for a week can't we find a solution for this it's too bad for us we got banned because of someone we don't know
There is a differance. Did it say in your case “ banned for hacking “ or “ banned for playing with a hacker “ ?
I've been playing on your server for a really long time, this is the first time something like this has happened to me, it's very bad, can't you be understanding?
banned for playing with a hacker
Espeing group might be cheating or soft aiming on Rustoria us long
Was this your fist time banned for this or did it happen before ?
?report
Hey, @red sage
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
?steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
!report
Hey, @red sage
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey, @red sage
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
In game
it won’t take too long to be looked at so plz be a little patient 😊
!report
Hey, @light comet
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@silk nebulashould i write my id here
!appeal
Hey, @pastel mango
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Yes plz and Luke will handle it for you😊
76561198204836884

can someone look at the tickets on eu long its urgent pls
Tickets are looked at constantly, please be patient
alr
can an admin look at my ticket fast, 10x eu
Tickets are looked at constantly, please be patient
Hacker on 10x
Hey, @dim forum
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Is there a situation where you wanted me to write an id?
/ticket
Hey, @main anchor
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Youtube and twitch linking does not work right now unfortunately, and are working on a fix!
@tepid gulch https://rustoria.link/
Sign into here, and then link your discord and type /auth in game
says im joined
Then you'd be verified on discord, so you must have used a different one
Are you in a voice chat with Gareth?
He is
Ah, alright 
K
Is your server not compatible with rust+?
What server?
rustoria eu long
It should be, what is the error you are getting?
Says server offline and people seem to have the same issue in chat
and someone said it doesnt work on rustorias servers*, but didnt know if troll or not
Hmm. I am not sure on anything about that. @void condor May be able to assist, but if he is busy and doesn't reply, I will contact someone else to see what they can do 🙂
Thanks
Have you tried unlinking it and linking it again?
can try
Yeah try it, if it still doesn't work, if Gareth is around he may be able to help
Still the same
Hmm. Yeah not much I can do, sorry. But I will contact someone to see what the issue could be.
Yes, after the 1h you can join back.
Give it 5/10 mins if it doesn't work, come back to support 🙂
ye but its been like 1h 30 min
Works fine for me
1994 WINS, YOU JUST HATE IT, SUCK IT CLOWNS
I have server offline too, i cleared app cache, deleted app data, logout, login again, nothing works
still can't connect, can someone manually unban me?
Where are you from country wise?
@lavish berry Are you still having this issue too?
Poland, EU Long
Same
Now it works, but for the most of the day did not, thanks
Tf lol
Let us know if you guys have any further problems!
@dapper lotus can we help you?
@livid tapir I'm waiting to talk to an admin about my ban.
Have you submitted an appeal
Also just waiting and saying nothing is not going to get an admin to sort you out 99/100 times
no, do i have to go on the forums to do that? @livid tapir
!appeal
Hey, @dapper lotus
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
^
ty @livid tapir
Np
@ me if any complications or questions arise
@raven mist sent you stuff regarding the ban in dms
where do i reportpeope ?
Working now
Same my team found out a friend on icefuse was cheating now he tracked us down with his cheating friends now raiding us
because we kicked him off team and discord
i got banned for exceeding group limit. idek how. some random duo invited me to join their team and i joined but got off for the wipe. now im banned
?appeal
Hey, @heavy temple
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
You are welcome to appeal the ban @heavy temple, as something to note, teaming bans are usually removed when the server wipes.
thank you
@livid tapir
it keeps saying im not banned on the fourms and if i was recently banned i need to wait 5-10 mins and appeal again
but its been well over 10 mins
Correct. Allow some time for our master server to fetch data from the gameserver. Give it about 30 and you should be able to
okay thanks
Np
I was banned like 6 months ago for playing with a cheater, why my appeal is denied? I didn't know that
when is Christmas sale gonna happen
how do i verify for like the discord reward
!verify
Hey, @fiery vigil
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
Please submit a ticket here: #payment-support
can i talk to someone about a cheater who insided?
Hey, @chilly cove
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Always fast 😂
i just wanted to talk to an admin about it
they have another couple of people playing with them
Ticket is the way to get in touch with them
ok quick question is there anything that can be done about an insider if they are banned after they inside?
when is Christmas sale gonna happen
No as you let m in yourself 😂
<@&274971100184576010> QK is teaming and rotating members during a raid on EU 3x nobps
6 man server btw
Please do not ping staffmembers and make a ingame ticket please TY
!report
Hey, @indigo cove
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Im not ingame im watching it happen from my phone
That’s the way to report this
I @ admins cuz this shit is very fucking urgent
And tickets can take hours to get a response on
Tickets are the fastest way otherwise the never get to tickets if the deal with 2 ways of taking reports. Please make a ticket as stated
Then why is this even a rule
It's to discourage needless tagging rather than indicating an alternative reporting system
Well that’s if there is realy something urgent like broken down servers for long time
But maybe now he is here ZenZen is willing to take your complaint
That’s his call
The best thing to do is send in a ticket in-game - if you have friends in-game then it's huge if someone can record a clip or anything as any evidence is always welcome in a ticket normally as a link to an unlisted YouTube video or Streamable. Many, many people have urgent concerns as usually someone's concern feels urgent to them- that's why we're always following up on every single one as fast as we can. But we can't just drop everything to go jump on a specific issue normally, so hopefully that's understandable
If we could instantly be in every place at once, that would be amazing but unfortunately not possible
Yea well whole team quit
😦
Of course it isn't - we'll always 100% follow up on every single concern. Don't call them out and get some proof - it goes a long way
???
You're saying that's proof? I haven't even looked into it but players are completely allowed to swap out members. The issue is if a kicked player returns to the group before the end of the wipe. It's totally fine to have a group, kick out a bunch, replace them and move on. Again, I don't know this situation since I'm currently dealing with 3 other situations that are also very important.
So the same clan tags showing on a leaderboard isn't proof yet
I'm not saying nothing is happening - I'm just saying that what you showed isn't some slam dunk evidence. If it was a clip with 12 players raiding you, or a 6 man with extras on there, game over, they're done.
We got banned for rotating members before and now you are saying its allowed?
You wouldn't have gotten banned for rotating members- you would have been banned for cycling
The clan could just be split for a little yes they are all on the server but not together
Can be misunderstood. You don't have to start and end a wipe with the same exact players.
You can kick and replace, totally fine. If you kick someone though, and you replace them, the originally kicked player can't just come back. They'd be out for the wipe. That would be an issue and we look into that.
ahahaha hes reporting us
like i said once we aint teaming u goon if we are grubbing both teams in a fucking raid that is not teaming dumbass
Also reporting someone in a public venue is never ideal as it will only ever help the players you're concerned about while making it more difficult for us to effectively investigate.
They hurt lol
we've never been more than 6
stop crying cause u lost ur base
always making excuses i would honesly love and admin to come on the server and show me proof of teaming
plz admins do come on the 3x and show us proof of this mysterious teaming they are just whining little girls who lost a raid cause no one like them on the server and all they can do is cry and make excuses
nist lol just take the L
We create a ticket 2 hours ago about it and get no response like are you taking the piss?
ok sounds good @hexed nimbus
sorry mike just tryna tell these kids to stop crying and acept defeat
I have hard evidence of both Nord and QK rotating members and get 0 response
ci move to general
Actual meme staff team
Tickets can take up to 1 business day to be answered
Sorry you feel that way :/ Checking on it
ci show me this proof pm me
see u next wipe mcwk
”Fastest method to get help”
Continue running ratted tools on your members my guy, fucking dumb cunt
i wanns see this amazing proof cause i mean ur other teammate only showed leaderborads of farming the goon
Yeah with 8 people with the NORD tag?
8
I just got home so I have no clue everything you're talking about but I wish you knew how much we want to help, every single day. We catch an insane amount of rulebreaking and cheaters - but please understand that your concern is one of many. I get that you're frustrated but to dismiss our efforts, alright, you have a right to your opinion.
ur dumb ur aloud to kick ppl and invite a new player as long as the tc is cleared and they are not in ur base
Leaderboard clan tags are by no means perfect evidence of teaming or rulebreaking.
(And they can’t come back for remainder of wipe)
yeah and krzemo guy got kicked, plastic got kicked
Fun fact, Rustoria uses echo.ac which is an "anticheat tool" developed by a malware developer known as Josheyr
If you've ever been script checked, reset ur pc
krezmo plastic got kicked u goon they have no means to our base or anything
yes suiting ape they havnt joined back since we kicked them
G
Yeah good shit delete it because it makes you look bad, real smart you fucking moron
any admin on?
We're not worried about "looking bad" - come on. I'm honestly not sure you have any idea what you're talking about but I get that you're fired off. Relax, being abusive towards us all isn't going to solve anything for you.
Bro there was doxing in that video
Guys can we move this conversation to #general please so we can focus on players that need support Thank you
hard cheating in rtg
yes
There's no big conspiracy - every single staff member is here just to help provide the best possible place to play. If you're not happy, I hope you find somewhere you enjoy.
any admin on 5x?
F7 sorry don’t have a ticket system for rtg sadly
Create a ticket in game
Like we got some kids outside our base like scream like dogs
If there's no conspiracy then maybe you need to get a bit better at vetting the software that your staff team deems as good for anticheat purposes.
Turn off voices
and just pressing door code
are base can never get onlined see ya
anyone able to spectate
Considering any basic deobfuscation // reverse engineering of the tool quite blatantly shows a number of less than normal interactions with external IPs
Kinda tired of you, one more strike left
just ban him he wont stop
I won't stop considering I dislike the idea of people running ratted tools
Ci crying in discord. thats a new one
@frosty socket @olive fiber and everybody else involved #general please ty this is not the channel for this
^
And my proof stands with the fact that when confronted with said proof they folded and have "stopped" using the tool.
@frosty socket I have no idea the case - this isn't something that is standard procedure or anything. I would gladly look into it in-depth though to make sure there aren't any issues. But again, going off on us here is just not helping anything, man
is there a way an admin can spectate in rtg
i use a hammer thats a good tool i get to upgrade my base with it
No one is against you- we're completely as objective as possible. If you believe the group is breaking the rules, it'll be looked into. I'm sorry that we can't drop everything to handle your ticket at a given time, wish we could, but I assure you that we'll always take it seriously.
Zen zens really busy homie, submit an F7 if possible
Use F7 to report please TY
Get better at vetting your potential software, hire competent developers to make exclusive software, it's not hard to make a file size analyser or a DPS analyser.
Solo general stop instigating
sorry
its just funny
there is one thing i wanna know tho as support
the 5x and 3x no bps
how come the limits for team cant be switched to make it more balanced
the 5x has more tho
Zues?
5x is 8 limit
does it notify you once you make the ticket?
Nope is now 6
no the no bps eu one its 8 limit but the 3x is 6 shouldnt it be other way round ?
It notifies you via a chime in game when it’s seen
As of today it’s been voted in and changed
its 8 it was last wipe we was on last sunday
okay maybe i did something wrong
With force wipe the changes were announced and put in place today
bet thats good if its 6 now
Fs
8 was a bit cancer for a 5x no bps
Good changes, buffed loot tables check it all out in #announcements
NVM 5x tought you said 10. I@ tired 😴
ohhhh damn
hey if you do "/ticket list"
it will show all tickets you have in that server
the us 10x shows diffrent map
yep didn't work ill try submit again
no the EU 5x no bps its 8 it server dies to quick cause its only ever a few teams of like 8 so everyone just quts easy
K solo please go general now. Ty
i wanna know where caves are on the us 10x and i cant find the map
If it don't again drop me a DM I can help you dude
Okay ty
We don’t provide maps
how can i find it
Look for dark spots on the map
you want a treasure map??? @ornate fulcrum
where do u make votes for it to be changed
awehh
😭 😭 😭 😭 😭
can someone help me with a problem I have on rust?
@neat pumice I got disconnected from us 10x and it just says visit us on discord
ci ur cute
whats your problem
sent it in dm
!gamefiles
Hey, @timber heart
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
hey man, wheres ur boom? im running around in ur base and cant find anything
Why do I get disconnected. It just says Monologic
monologic banned you so you gotta wait for him to answer
Like online?
If you @'d him already i guess so
Is there anywhere to make a ticket or do I just ask in here?
here
get your butt outa here temz
is ther any way i can get un banned i was hacked and they started cheating so im now banned
you are responsible for your account but you can try making a appeal
!appeal
Hey, @nocturne pecan
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
on zues it still says team limit is 8, is it gonna be 6 if so when ?
<@&874995535881326632> yo we got a blatant scripter on zeus 5x its not even subtle
/ticket
Hey, @crimson grove
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
please dont tag staff members
golfz cant appeal
appeal denied is final is bullshit
he has proof of him being hacked
@blazing heron whatchu need help with
Sorry man it is what it is, denied appeals are final decisions
u need to fix ur shitty staff team then if som1 is hacked what they just cant play rustoria anymore? how does that make any sense at all
Don’t insult our team, we do our best to help
clearly
there several ways to protect your account we cant held responsible for this im sorry
If he had valid proof of being hacked and if he submitted said proof in his appeal he would have been unbanned
he forgot to and he cant make another appeal
i can send you it rn
^
he litterally has proof
Send it here and an admin should see it
alr
But for future, if your appeal is I was hacked, submit the proof :/
human error my friend
Don’t be like this if you made an error 🙂
im not the one that made an error
You were the one speaking for him
and what ur team is not compliant if i didnt say anything it would have just been that
How are we meant to act on evidence that wasn’t submitted
u didnt give him another opportunity to submit it
thats steam giving the account back
it would have because his attitude in dm so i told him due to the attitude i could not help m further but i think he forgot to mention that to yah
Why would there be a need for 2 opportunities:/ it would just clog the queue of appeals
^
after me saying he has proof
I was assuming it was submitted
there
My ticket was denied anybody look into this I wasn’t even cheating
i waited my 1 hour ban and i am still banned \
@slim compass If it's a chat one, which I'd assume, it can bleed over a bit. Would check back about 20 minutes after personally
Or can somebody explain to me why I got banned ?
okay
Admins?
If you relog into the server the reason will be list at the bottom.
There's your reason. We do not ban for no reason.
That's what the appeal is for. An admin will review there's enough evidence for the ban to remain... if there is you will get denied.
@shut raven I checked, looks intentional and no error. I'll pass it on to the admin handling the situation to see if anything changes just to be nice. I'm sure if something changes you'll hear about it 
https://bans.rustoria.co/ If you haven't yet but I'm guessing you have and it was declined
I have it got denied
Yeah, then that would be that. But I'll pass it on just to see -would assume nothing is going to change so I don't want to get your hopes up
Otherwise hope you have a nice day
As I was saying we don't ban or deny appeals for no reason. He said he will send it to the admin that issued the ban and if anything changes you'll hear about it. :)
Alright
/ticket
Hey, @mossy plume
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i bought somone vip i got charged and he did not get it
is someone able to let Shenzy know i dmed them the info they wanted. sent it a few hours ago just want to make sure Shenzy got my messages
I think he’s resting now. If you send him the info he wanted the just wait for his response patiently😊
yo can i get my old discord unlinked ?
yup no worries was just curious
CHeater us medium
Hey, @true hamlet
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
can i get a hand in support plz
in the chanel
@silk nebula how long u usually wait in support channel till someone pops in ?
!appeal
Hey, @dense reef
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Feel free to dm me
I’m sry I can’t do voice now. Could you plz dm me?
/ticket add (your report details including the evidence)
Hey, @true hamlet
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
do it in-game and admins will check it out asap.
!appeal
Hey, @hoary surge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
My teammates believe that somone in DG clan in Rustoria US Long has ESP. his old name was nymb and he keeps switching it after he kills them
bro i got a perma from every single Rustoria server because i called someone a F Slure once in voice chat... didnt spam it in text chat or even say it there, i made a appeal and it got denied??? like wtf
@lean stratus
If it was denied then it means the final answer I’m afraid
Hey, @lean stratus
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
My buddy got banned for "hacking" he got a fly bug and fell through the map then rejoined and we both got banned
!appeal
Hey, @glad stump
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
yo
@neat shale Hey, can you join Waiting for Support?
hi
Hello
yo how do i appeal
Hey, @terse terrace
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
yo i want to talk to a mod because i made an appeal and was instantly denied without me being able to present my case
@terse terrace Send me your Steam 64 ID please
sure
I get disconnected every time I join. It has no reason just says monologic
Yes that is a ban. @neat pumice 
Is there a reason or how long the ban is
where do you player report?
You will need to speak to monologic.
How can I come into contact with he or she?
Send him a DM with your SteamID ( https://rustoria.co/getmyid ) and that you were banned with the reason "Monologic" and you wish to speak with them.
Ok thank you
No problem.
Hey, @glacial pulsar
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Gotcha, thanks
No problem :)
HOW DO I REPORT A CHEATER THIS DUDE HAS GOTTEN OUR CODES 3 TIMES IN A ROW
Hey, @summer sequoia
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
holy shit man i cant take this
dude literally runs up and just knows the code
we gotta raid 3 doors to get out now
Make a ticket and our admins will take a look. Make sure your team mates aren't messing with you.
i did lol they aint its a different dude
netsploit i have problems with the vip i need help
Whatcha needing help with?
im losing it man. Lmfao this has never happened to me before in my life dude just knows em
I want to enter the server and I get that I have a queue but I bought the vip 3 days ago
Please double check if you are on the right server
and if you purchased vip for the correct server
ok he just got it for the 4th time. How many wrong attempts does it take to give you the timer??
becuase he goes up, gets it wrong a couple times, and then he gets in
i submitted a ticket but idk how long i can last out before this dude gets full in. we got traps but every external door except ONE is his now and we gonna have to raid out
If it is the server and if it is the correct vip
rustoria us long
Hey, @lethal wren
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
verify your account rq link steam and discord
im losing it rn dude somebody hurry theres no way this guy is legit guessing our codes 4 different time
ive never heard of code hacks 😅
when did you submit the ticket?
rip takes a little while
I'm already verified I think
you said you got shotty traps in?
gotta link discord and steam
its not popping up
i had one but bro broke it after opening the door it was behind and fuckin bowed it out
damn
lmfao im losing my mind
make more? 😅
can i report cheaters here?
nah in game
not even worth anymore man this dude got it different times. random each time
Hey, @gleaming sinew
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Yes now?
alright thanks
you do have vip
check your steam account
on our website, the account history
verify that you got it for your region (eu/us)
hes gonna get all the way thru whenever i get off or whatever
put more traps until an admin can step in
If I had already played the server with the vip but I did not play 1 day and now I got this
can you send me a screenshot of your account history
where can i look for that?
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
4 hour session for that to happen is probably the single dumbest thing thats ever happened in my entire time playing rust
lmfao took cargo and all that and now i gotta raid out of my own base to use it
go to this link, sign in and click my account top right then scroll down @lethal wren
vanilla?
nah 2x but still
I send you the capture to the private one?
i was playing for 4 hours lmfao
oof thats close enough to vanilla
just send the last transaction
yeah unfortunate, we work hard but cheaters pay for their stuff constantly
its rough
fr its whatever i guess lmfao at least i got a story
bro guessed codes deadass 5 different times post nerf
crazy
a guy guessed my codes 3 times in 20 minutes on the zues 5x last time i played lol
but i had many shotty traps and could /remove
the random codes tho that some bull
ive never heard of code hacks either thats why i was absolutely floored when the dude kept coming back
there must be some sort of vulnerability from the new patch, its only 5 days old so i wouldnt be that surprised
and if by some absolute miracle that this dude just kept coming back and slamming his keyboard to guess our random codes 5 times in a row?
fuck that guy i guess. Dude is too lucky for this planet
the chance he guessed 5 different 1 in 10000 codes in under 9 tries is just simply not possible
gotta assume some new hack popped up
Just got raided by a teaming group on the trio, clans fuckme and YUH
Hey, @lone kestrel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
how can u report aplayer
!report
Hey, @devout dragon
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
hey does anyone know why none of the rustoria servers are showing up for me in the search? I also tried connecting via IP too and it says server not responding.
is the server us server down i cant connect it says not responding
What server?
rustoria us long
us main his name is cope harder
Us long too?
yes for me
So US servers are all not responding?
are you guys all from west because my east friend is on the server
im fine on ths server
perhaps the same issue as last time?
@silk nebula seems like it. my friends are all in the server, but i can't connect. i'm from the west @merry slate
this happened last wipe too
weird
same thing happened last wipe, west people couldnt join but everyone else could
is there a way to fix this or am i out of luck tonight
they fixed it in like 45 last time
thanks👍
are there any admin on the 10x
Not an admin but maybe I can help?
well i think there this clan and there cheating
Well you will have to make a ticket in-game
they came over to are base and they seemed kinda sus because every time my team mate would jump they would just headshot him
i did a while ago but nothing has happened
/ticket add (your report details including the evidence you have)
As admins are handling so many tickets now but I’m sure it won’t take too long to check yours
I could use some help. when I load into a server it says Im banned but when I try to appeal the ban it says Im not banned. This ban was a long time ago to.
Yea, none of the Rustoria servers are appearing for me, but just got a Rust app notification that I got killed, so the server is up, just not for the west folks it look :[
!appeal
Hey, @mighty mantle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
How long have you been banned?
It happened when I first started playing so maybe a year or 2
First time logging in since then?
Ive tried a couple of times to it saying disconnected: playing with a hacker. its been a while and I do not know why I waited so long the thing that made me not want to appeal was the bann appeal website not being trusted by steam.
The site is completely secure I assure you. Please try to make an appeal now.
i will try to do it again the first time it said I wasnt banned but will try again
Okay.
thank you it worked this time.
Great :) no problem.
how do i get my discord linked to 10x rustoria no bps us
i did it it wont let me use the kit
Hey, @jaunty ingot
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
im switching my discord account
So you already have another discord linked?
let me unlink
yes i sumbitted a request to unlink it
on th page logged into my steam
DM me.
I cant join the EU 10x. ive tried everything i can think of
man i just got raided by the guys that i think are cheating they didnt even know where i livd and they still found out
why every time on ticket i have same answer why admins answer after 12+ hours or more and every answer is same..this player is offline. ofc he will be offline when admins answers take so long... , what the point to make new tickets if im sure i will get same answer...
because i have two base and all ways ran to the one that was just a 2x2 but then tp homed
What's the error message? I'm on 10x EU rn and it works perfectly fine.
its not showing up for me
i'm having same issue trying to join US Long
Oh, the server not showing up? Have you tried to connect with the IP?
how do i do that
Paste this in the console: connect 10x.rustoria.uk:28015
Console is on F1 if you didn't know (:
ill try it
Give it a shot, otherwise. I'd recommend restarting the computer, that helps sometimes!
i'm trying to connect to US Long using connect long.rustoria.us:28015 and it keeps connecting to Amsterdam II
do you know if i'm using the right IP
how is the server coming along us main for west players? is anyone looking at it?
You are indeed using the correct ip, and that's what always happens. It always says Amsterdam III.
The server seem to be up and running and no issues whatsoever, have you tried restarting rust/steam?
If that doesn't work, restart the computer. Give that a shot, otherwise I have no clue at all.
I'm not a staff member so I'm not having too much information about the issues or the ways to fix'em
ah ok well thanks for helping anyway. i did restart the game. i'll try more restarting lol 😅
I'm just talking out of experience, that has happened to me aswell and restarting the computer has always fixed that issue for me.
thanks i'll give it a shot
For sure, have an amazing day. Get back to the support chat if you're still having issues and maybe ping one of the active chat mods. They might have a more useful answer, idk
@deft storm thanks for the help
^^
No worries at all, I hope you'll get it working asap! (:
is 5x solo/duo/trio down?
i think it worked, it joined Amsterdam II but it seems like i'm actually in US Long 😂 . very weird
If you use the F1 connect it will say Amsterdam 2 haha :)
haha yea thats what i had to do because it wasn't showing in search or letting me join via steam friends list. i was so confused
Yes sometimes rust can be weird unfortunately. Hopefully they get it sorted soon.
It was down for a few seconds
it works now
Up now, perfect!
yea thank you !
what about 2x
No worries! Have a good one
It's online.
That one does not seem to be down
huh
you have to use the ip
Suddenly a bunch of people started leaving. Might having issues, idk. We'll se in a minute or so
Please type connect 2xmon.rustoria.us:28015 into the F1 console
Seems to be working without any issues, try connecting with the ip. If that doesn't work, try restarting your computer and then connect again!
Okay, Rustoria admins. You should give a headsup to all the players who has used /pref on their kits.
I just got the old "/kit starter" on 10x because I have changed the skins on the items. Give a headsup to
reset their preferences on the kit, otherwise they get the old kit starter. Like for me, I got the old. No building mats for me ):
It is the same with the people who has used /pref on their spawn kits. They still spawn with metal tools, I even know people who still spawn with stone tools and bow.
Either get back to me in DM or mention me Admins (:(:
any admins avaliable
Not an admin but how can I help?
Hey, why cant i find rustoria 3x server no bp americas
I don't see any rustoria servers at all on rust
In your F1 console type connect 3x.rustoria.us:28015 Facepunch seems to be having issues atm.
I'm not having any issues at all.
why cant I find us rustoria 2x Mondays
its saying not found
Join with the ip. #oldserverinfo
i am not having issues either but my friend frosty is
I only see rustoria EU small and modded, I can't find a single official US server
Hmm, strange
Make sure there are no spaces
Facepunch is having issues at the moment over towards the west coast. Please use the IP found in #oldserverinfo to connect.
already connecting but thanks
Great! Sorry about the issues atm.
@timber bridge Do I dare to mention the admins? Hahaha, I try not to but I don't want the bug to disappear in the chat xd
All good Nets appreciate the help
I would mention it in the #feedback-suggestions section and mention the developer tag. It seems like it's a bug.. they might be able to patch it. :)
Alright, I'll do so!
Developers can't be mentioned though I belive 🤔
It's a bug on the modded right?
That's correct
Yeah post it in the feedback suggestions I'll let one of the devs know.
No problem, glad I could help!
всем привет
Please submit another ticket explaining and our admins will take care of it.
Привет
They still have their base every time is there no way to destroy it? The second time he came by and it was the same voice I reported in a ticket that it was the same person. So idk if we can only just keep getting him banned or what but he comes back because they still have all their loot
We normally will not remove anything from game. It's something you can ask in the ticket though.
No problem :) glad I could help.
hello admins people aimbotting me non stop on trio 5x no bps they camping my base
To properly report a player please use the in-game ticket system by typing the command /ticket add <report details and user(s)> in the chat.
/ticket
Hey, @broken totem
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i did already but i lost 3$ to these kids bc i threw out 5 signals and they aimbotted me as soon as i dropped em
Hey, @broken totem
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!report
Sorry we cannot replace lost or stolen items.
well can u guys ban him bro or spectate him he is making his aimbot so obvious rn
Our admins are working diligently to get to all tickets. We appreciate your patience!
my bag is in outpost i cant loot it because of the invisible heli barrier
it has my full kit and box of metal
Sorry about this but this falls under general gameplay and we do not interfere in these cases.
@compact parcel can u add me?
Hi can I help you with something ?
why wont it link my steam account
!verify
Hey, @dry palm
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
When i try to join the 10x US through my friends, it says server is not responding
Western area ?
Im east coast
Mmhhh I know Midwest had issues joining because the server is up. Try connecting trough ip
are the xmos kits donator only?
I actually just dont see any rustoria servers right now
No will het opened somewhere this month
ok it says i have 2 left an 1 left on like the farm kit but says i need to dfonate
Ope its back, Ip wasnt working for me either, thanks for your help mighty mike!
Correct as this is the max use but Xmas section is visiable but not yet unlocked
ok thanks
@hexed nimbus i need help of admins
i have report. my tickets are 1526 and 1528
i have all proof and sent it to @oak iron
can u connect me with him? or ask him to check my message
Tickets are handelde ASAP always just be patient as we get hundereds a day proof should always be uploaded to like YT or streamable and the link to the clip added in the ticket
i add link of his youtube and discord
his on this server too
he have same name on discord server as in youtube
and u can search him on some cheaters forum
so cant any admin write me? no?
his discord
Good morning @sick sentinel ,
I need to apologise but we do not handle cheaters via the discord. Do me the favour and create a new ticket with all these additional information that you have. And please do me the favour and stop calling them out here in the discord. We do not want to create any awareness towards these players. Please be a little patient. Admins will check your ticket asap but it defiantly could take a little as it's pretty early in the EU and late in the US. Thank you for understanding.
i specialy say it without @ and without *
no sence to be patient
if i write something there. and he saw it. he know that 100% i reporting him
he know it without his nick name
so if u wannna to him dont see that all, u nee to remove ALL ur and my messages
I removed all names and hints to him.
its not enought but ok if u think so.
Appeal (:
If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding. @finite bay @abstract locust
No i dont want to
I want to show u video that @sick sentinel knew i was playing with cheats
i am uploading video
Plese do not publish any account or steamprofiles.
i writed link in ur pm
uh what? I got auto banned for saying "you tap ak"?????
Will look in a sec
@tough bane watch pm pls
how to get xmas kits?
Already did.
Is your PM's doing back flips?
Xmas kits will come out soon
im not able to see rustoria in server list or connect directly through ip
Still having issues?
Im not able to see rustoria 5x trio anymore either
How would I know if I was banned from it? Or if its just a server side issue? My friend was able to log into the server
Can you join over ip? Found in #oldserverinfo
I'll give that a try, thank you.
any admins on? for catch hacker? dont wanna see replay from ticked after 20 hours " this player is not online anymore" its make tickets is useless
There are admins online yes
bro no way yall denied my appel i want someone higher up to please show me where i ban evaded this is complete bs
appeal*
As to facepunch it’s tos we do not provide any evidence.
yeah right yall just banning for no reason , get me banned for ban evading yet there was no first ban to even ever evade makes sense right?
i can't see the servers too log in can i get help ?
Hey @near halo ,
You were indeed for ban evading, specifically for evading a ban which you obtained on another account.
Could you plz try to reconnect with server IPs?
is there info some where on how to do this
What server are you trying to log in to?
I dont have any other accounts , i just got back from AIT I just dosent make any sense
rustoria Long
us or eu?
Us
Press f1 and paste this connect long.rustoria.us:28015
it worked thanks
my little brother played on my computer while was at basic do you think thats what they mean on another account? if so that counts towards me?

👀
HEY admins my neighbor clan is cheating on rustoria mondays us. its watersツ and 91ツ please spectate thses dudes.
When will the Christmas kits be released?
if so my bad for wasting any time appreciate the answers , have a good one
Hey please do not call out their names in chat. Just make tickets so that admins can look into it further😊
No problem man, hopefully you can figure it out why your lil brother got some cheats to get you gamebanned. All good!
!ticket @hard palm
Hey, @hard palm
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
can someone join support
Whats the issue mate?
I am unable to do voice at the minute but might be able to support you in text
I can if needed Jamie
/ticket
Hey, @astral tulip
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @astral tulip
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
i wanna know why u cant discuss a ban. any admins i can talk to?
This is just a policy that is in place that bans can't be discussed. The admin that has banned you or has reviewed your ban may see this message and make the choice to contact you.
cause in this case, my ban is pretty unfair. and its annoying u cant talk about it. so if Luke sees this, i would really like him to reach out to me.
have you appealed the ban?
Then I am fairly sure that it will remain as it is but like I said they may see it and choose to talk with you.
bs tho, u should be able to talk about it, what if its a fail ban, and the person cant tell you...
can u let me dm u?
You can DM me but I have no input on bans.
Dont even bother, your ban is not false and will stay
wym fam
No idea fam
jamie, look ur dm, i explained it
'your ban is not false and it will stay'
i got banned for playing on ur server, nothing else
If thats how you wanna word it, sure
define it
Try to join ingame and it will define itself
give me some proof
Not needed , you know what you did 
i got banned for cheating, but without evidence? cause luke got told smth? thats not how it should work, since im unbanned everywhere but here, cause u guys wont let us discuss
We do not ban without 100% sure and having 100% evidence.
then show me some proof, cause i have never cheated on ur server
this is what i mean, u banned me for no reason.
But you have cheated else where 👀
No you don't but most people who have never cheated say I have never not I have never on your server.
the other admins knew i never used them, i hjust had to get rid of them
unti that, i was banned
But anyway I have no say I also never got a DM to let you know. But I think Shenzzy said all that was needed.
My DM's are never off
fam, its red when i send it
You may want to check your own settings first. His dms are not off. I can message him.
ok
Did you already create an appeal on that case?
where do i go to do that
!appeal
Hey, @errant crescent
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
it wont let me appeal
If it was denied then it means the final answer I’m afraid 👀
yeah but it also says this when i try to connect to a server
Unban in: 10D 17H |
so is it like a automatic unban
yes you should wait for what it says
okay, thank you for your time.
No problem!
Thanks we will look into this. Hopefully it should reboot its self in 10 mins
my laptop ran out of battery yesterday when i was at outpost and i recharge my laptop overnight and all my loot that was on me is gone hows that possible
Thank you jamie ❤️
This has been possible for a while now server clear outpost sleepers now you only have a short amount of time to be asleep there. Many have been caught out to this me included. I believe it changed with a Facepunch update.
alright i accept the loss. next time i wont go to outpost when my battery is at 5 percent haha
I feel your pain man I got caught with that one too.
i lost my only m2 but it is what it is
its only a game so i dont care haha
alright later man!
Can you see if it's letting you join it looks like it might be in its reboot cycle now
what does cutted mean?
destroyed by admin my entire base
it wasnt decay?
uh.. were you cheating :D?
ofc not too
then no idea.
im not banned
all of 3 of us
didn't die, we are on the ground, like the base was entierly removed by an admin
We don't interfere in gameplay ever, so I can assure you that it wasn't us 🙂
^This
but were you on? are you sure it wasnt decay, sorta sounds like decay.
i mean, we all love to say "admin abuse" but.. i don't think rustoria is a place that happens very much at all.
@neat pumice bro, the stone wall removed, and the whole base too!
it was 100% decay.
17 hour on tc, at 4AM
More like never, ever
you got raided. probably.
yes we got raided, and when we spawn, we are on the ground, and have full stuff ofc
yeah, your base decayed. someone waited for you to get off, then raided you shortly after.
oh shit this is support
impossible
L. didn't see that sorry.
w/e
Hey, @umbral forge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @hearty vector
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
<@&274971100184576010> Can someone help me ?
Hello mate, if you need any support or want to get in touch with someone from the Staff feel free to private message me or join in #368790610783764480.
Hello, I sent a mail to bans.rustoria.co, but where can I find out if I received a positive or negative response?
hey! plz recheck the appeal site
I objected, but I do not know how my objection turned out, I would be very grateful if you could help me from where to look.
@brisk lotus Of all people to be speaking you shouldn't 🙂
who are you?
Someone with knowledge
if you have beef with me, settle it in game. Join any server, i know your whereabouts. :D
That's fine we have our friend Helleye joining
-cough- https://www.battlemetrics.com/players/177824409 -cough-
wow still petty nobo
np, leaving.
Sorry
All good
Can you look in to that
Does medium wipe tmr?
You can find all of our wipe times in #oldserverinfo :)
Doesn’t tell me if it wipes tmr
What one US or EU?
It wiped with force last week so it shouldn't wipe until Thursday next week :)
It's a bi-weekly meaning it will wipe every two weeks. :)
No problem
This was helpful with connecting!
I had restarted a few times in hopes that would work, but still didn't. The full list of Rustoria servers do not show for me, but I can connect via the IP address
Amazon web services has been struggling with outages for the past 24 hours - this affects a lot of services in different ways. Latest update from Amazon:
hey i gotta question for you gentlemen
Hi how can I help you
Hello wondering if I could report someone who messaged me for my posting just to call me the n word
Was it a DM
so on the 10x right. there’s a rule for no more than 5 layers of high externals. does this include any china walls or just the actual wood and stone high externals
Do I need to do something to get voice support?
It dussent it’s highwalls only rule so it dussent include chinawall
Yes somebody that is able to but I ain’t atm feel free to dm me
If you'd like to report someone please go ingame and use the global chat with the command /ticket. If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.
My appeal was accepted but im still banned
Possible
What dus it say when you join?
Unban in 6d 6h
Good evening @glad stump,
it can take up to 20 minutes for the system to recon if the ban was revoked a view minutes ago.
Nevermind
Mighty Mike will explain you 😄
This is a default ban for playing with a hacker
Its been accepted but converted in a punishment instead of a perm ban
what thats kinda dumb if u ask me bc he got a fly bug and so he restarted his game then got back on and got banned so did i
Flyhack is a simple kick not a eac ban so mostlikely there was more to it
nooo liek he was falling thru the floor
Be thankful its a temp ban and not a permeant one my friend.
Others are not so lucky
it scuffs my wipe tho thats why
Well I don’t know the exact details on why he was banned but we are talking about your question right now and this is what it is. You can join the servers again after the time runs out
When it wipes again you can start over fresh. It's not the end of the world. Be lucky you get another chance to play. Other's aren't so lucky so be thankful to the staff for showing you leniency.
id be happy to explain to u what happened
From what I can tell, Mike has fully explained everything to you in full honesty and great detail. Nothing more can be said. Wait out your time and you can start again once the timer is up.
Im dealing with your case right now as we do not handle other peoples cases I’m afraid. You made the appeal it got looked at by the admins and the desided as the did like I said you are welcome back to play when the time is due
ight bro its whatever ive already been banned for bs its just repetitive and its annoying. sorry for wasting ur time
You didn't waste anyone's time man, we're here to help and answer your questions. So hopefully we answered them fully.
Np we are here to explain to you if something is not clear have a nice day
u too


dope thanks for the help man
?report
Hey, @terse forge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I need some help on one of the servers
<@&274971100184576010> Can i get some help its not cheater related
I am in the waiting for support
how do you reply to a ticket
@terse forge Just make a new ticket in-game with "/ticket add (your report/reply/whatever)"
@spare widget can yoou help me?
Make a new ticket and refer to previous ticket number
Received your tickets, looking into it now 🙂
thankyou, i appreciate it
/ticket
Hey, @rough lodge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @rough lodge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
i just got kicked and it says "playing with hacker"
but the guy who got banned was just a random dude who joined my team in the game
so appeal the ban
Hey, @tepid finch
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
ban appeals take 3 days?
UPTO 3 days. Yes.
oof ggs
Feel free to dm. :)
I did 🙂
false ban and denied nice admins!
Doesnt look false to me (:
how so?
Hey @raven mist
shitty admins smfh
ADMIN
Yes lvi
Those are your words
i wanna report 2 clans that is doing teaming
lmao thats so shitty bro
in 3x no bp
didnt even ask for me to show anything yall just ban for no reason
Oh sure, we'll ask you nicely to show something before we ban
hmmmm