support

[stoic barn]

hey just wondering where i can create a ticket for reporting a hacker after f7ing them/their group?

[spare widget]

@stoic barn In-game "/ticket add (your report with details)"

lol Hope you have a nice day too. Wish your friend was a little more chilled out but all good, happens.

[waxen shadow]

im not his friend

[timber bridge]

Not referring to you.

[near moon]

hello, how to transfer vip to another rustoria server, or get money back?

[spare widget]

@near moon #payment-support

You'd want to open up a ticket there and put your information in

[dense reef]

if anyone is able to take a look at warbird on 3x usa rustoria he just jump 180 degree turned on me and tripple headshot me with a python mid air

[near moon]

@spare widget I already poked nothing happened

[vague fiber]

<@&274971100184576010>

pelase be quick

[timber bridge]

If you have created a new ticket it should appear in the channel list with "vip-xxxx"

Number where the x's are.

[near moon]

And should I be answered or should I go somewhere myself?

[timber bridge]

After you give your steam id and the issue you are having you should be replied to in the ticket, if the ticket closes you can see the answer in your DM's

[flat summit]

where do i report cheatersz

[spare widget]

@flat summit In-game "/ticket add (your report with details)" , doesn't hurt to send in an F7 as well to report directly to EAC

Helps in the ticket to specify the individual you're most concerned about rather than reporting an entire group or something

[near halo]

@spare widget can you drag me?

[flat wasp]

how do i link my acc??

[formal bear]

why cant i pick up car parts

[ocean turtle]

!link

[marble mantle]

Hey, @flat wasp

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[worn walrus]

Can I get help in waiting for support?

[spare granite]

am i able to re apply for an appeal after a month or something like that? its been like 3 months now

[green cargo]

Can i appeal this

[spare widget]

@spare granite Normally appeals are final if they're considered perm at the time. I'm sure you're fine though to come back then, or some amount of time after that, to ask about it if you'd like. Don't want to ever get your hopes up though obviously and make it sound like "Yes, come back in 3 months and things will be different", if that makes sense

@green cargo Very nice screenshot

[spare widget]

https://bans.rustoria.co/ if you're wanting to appeal

[dense reef]

@spare widget Can you come ban these guys they are hardcore cheating name is almond milk on 3x usa rustoria

[spare widget]

@dense reef Best thing is always sending in a ticket in-game with "/ticket add (your report)" - would delete that since it's similar to calling things out publicly which only ever hurts a chance at a good investigation

[dense reef]

they are no clipping up walls and only hitting headshots

[spare widget]

One sec

[dense reef]

well i did but they are building a base over mine now and there base is like a 100 hour players base like they have no idea what they are doing

[prime sable]

why did swag get baned

for no reason

[dense reef]

i mean these guys are running 8x mp5 and hitting nothing but headshots even at 5 meters lol

[spare widget]

Quick check seems unlikely they're literally spidering/no clipping. Do you have a clip or anything?

[spare granite]

so if my appeal got denied months ago does that mean im never allowd to play rustoria ever again?

[dense reef]

i dont have a clip but my team mate watched him do it

[spare widget]

@spare granite If it was perm, such as "Hacking" and the appeal received a denial then yeah, normally means perm. Feel free to DM me though in a couple months and I'll see if I can have it reviewed

[spare widget]

Do you or any of your teammates record? Can be super helpful - OBS for free, or Shadowplay with Nvidia

[prime sable]

zen do u know why he got baned for the reason Take a Break

[spare granite]

it was for "hacking" when it should have just been for exceeding team limit. i can dm you and elaborate if you want.

[spare widget]

@prime sable I can't really discuss someone else's ban with you :/ They can appeal though via the website if they'd like

[dense reef]

i can try but im old and dont know how to share vids to discord lol

[green cargo]

Can u discuss my ban with me

[prime sable]

im in discord with him rn

[spare widget]

@dense reef lol Best way is just to upload to YouTube. Super easy- normally as "unlisted" or Streamable can be easy

@green cargo Join Waiting for Support if you'd like

[dense reef]

any way we could just get an admin to tail them

i got 4500 hours i know a cheater when i see one

[spare widget]

Every ticket is taken seriously and investigated as soon as humanly possible.

[green cargo]

@spare widget I got banned for reason "Take a Break" Like wtf does that mean and for 14 days

[dense reef]

ok ill try to record them

[patent geode]

I need to make an unban ticket

[spare widget]

Always a good plan, especially if you think it's very blatant. We'll watch whatever - just saying though from the quick look it would be unlikely they're flying all around lol And as always just please don't call it out anywhere so we have the best chance at evaluating everything

[patent geode]

zen id like some assistance

got a temp ban for an hour for saying "knobber" ?

[near halo]

Yo Smiley im a big fan

I cant believe its the real one

[patent geode]

aye thanks man tell your friends to sub

[near halo]

Cant believe this admin aint helping, you are the real smiley

[patent geode]

i know man crazy

@spare widget

[spare widget]

@patent geode Looks like it did lead to a temporary ban due to prior infractions, the previous homophobic slur stuff, otherwise it would have just been a mute

[patent geode]

yeah but what tf is a knobber?

[spare widget]

Will have to wait it out :/ Sometimes with the auto mutes they hang over a bit so I wouldn't try to reconnect exactly at the hour. I usually see the system clear it within about 20 minutes after

[patent geode]

roger that

[spare widget]

I think it's used sometimes as a bypass for a slur- unfortunate that it muted. Would just avoid in the future and you won't have any issue

[patent geode]

sounds good im chillinh

[spare widget]

Sometimes it hits on things meant innocently- stinks :/ I've had it myself years ago but learned and life went on. Good time to take a break lol Hope when you're back you have a nice time

[patent geode]

❤️

[grim skiff]

I need help someone in chat said I would sacrifice my life for and then I was finishing the sentence and said Pakistan and got muted for 6 hours

[spare widget]

@grim skiff You'll have to wait your mute out. Would recommend avoiding that in the future and you won't have a problem

[grim skiff]

That is a stupid auto ban but ok thank you

[proper cairn]

i can join because of a EAC Authentication timed out but i've played on the server before

[timber bridge]

That means steam cannot authenticate your account with EAC.

Restart rust and steam and try again

[proper cairn]

and if it happens again?

[timber bridge]

It shouldn't, try it again and if it does we will troubleshoot it.

[proper cairn]

ok

disconnected: integrity error: unknown file version (bundles/shared/textures.split.bundle) ??

[timber bridge]

Make sure you fully restart steam, close it completely out of your task bar.

[proper cairn]

and i did

[timber bridge]

Okay verify your files in steam.

[marble mantle]

Hey, @proper cairn

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[reef edge]

how do i submit a ticket

[timber bridge]

What type of ticket?

[reef edge]

unban request

[rotund eagle]

i have a question

someone told me bing chilling

[proper cairn]

im starting my game now

[rotund eagle]

bannable???

[proper cairn]

after validating

[spring dock]

bing chilling means ice cream

[timber bridge]

Please make a ban appeal @ https://bans.rustoria.co, you can link your discord via https://rustoria.link to receive a message via DMs once it has been reviewed or you can re-visit the ban appeal site within 1-3 days to see the status of the appeal.

[timber bridge]

What do you mean exactly?

[timber bridge]

Did that work for you?

[proper cairn]

waiting

[timber bridge]

Okay, please let me know if it does. 🙂

[proper hemlock]

!appeal

[marble mantle]

Hey, @proper hemlock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[proper cairn]

i got that same fucking error even though i validated it

ima just give up soon bruh

@timber bridge

[thorn sage]

!appeal

[marble mantle]

Hey, @thorn sage

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[proper cairn]

i dont think validating helps

[ocean kayak]

hey guys friendly question here

what the fuck is happening with que on long this mf stayed the same for 40 min

[sterile kelp]

fr i haven't moved

Is this a glitch?

[fiery flame]

Mods there is a cheater in rustoria 5x solo/duo/trio

mods
?
i have hacjkmer
plz help
rustoria 5x trio
xnxx euro something is his name
xnxx is his clan nam,e
and euro picopanic
is his name
pl,z help he took my stuff
plz
pl;ease

[eternal shadow]

mods
?
i have hacjkmer
plz help
rustoria 5x trio
xnxx euro something is his name
xnxx is his clan nam,e
and euro picopanic
is his name
pl,z help he took my stuff
plz
pl;ease

[ocean kayak]

bro

what the f is happening w long this que hasnt changed for an ENTIRE hour\

[proper hemlock]

Any way i can talk to anyone about getting unbanned?

<@&274971100184576010>

[proper cairn]

thicc

[ocean turtle]

You can create an appeal

!appeal

[marble mantle]

Hey, @ocean turtle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[proper hemlock]

appealed 3 days ago

[ocean turtle]

was it rejected?

[proper hemlock]

idk

got banned cause someone in group was cheating like a rat

[rotund eagle]

help im in vc

[ocean turtle]

i cant join vc right now, but feel free to dm me!

[rotund eagle]

im not a good type i will wait

[ocean turtle]

If you havent gotten an answer yet unfortunately you'll just have to wait

[ocean turtle]

alright

[rotund eagle]

i donnot know how to spell what i need to say

any other admins can help

[strong mesa]

2x vanilla down for everyone?

[south karma]

can you ban the idiot at q25 on us med

cant play the fucking game

[rotund eagle]

admin join vc?

[heavy tree]

I NEED AN ADMIN RIGHT NOW

<@&274971100184576010>

[lilac shadow]

HOW LONG IS 2X VANILLA DOWN FOR

[lusty isle]

Is an admin available for help please?

Submitted an F1 report but this guy has us locked in base toggling us

[pine cliff]

<@&274971100184576010> yall need to stay more mf active ts dumb asf

[thorn sage]

<@&274971100184576010> yall need to stay more mf active ts dumb asf

[stiff widget]

Please stop tagging staff

[pine cliff]

then fix ur game

[thorn sage]

fax

[pine cliff]

yall dont answer for forever

so yall fixing it?

[stiff widget]

whats the problem?

[pine cliff]

2x mondays is down

[lusty isle]

Can I dm an admin?

[pine cliff]

idk how u havent seen it yet

[stiff widget]

checking

[stiff widget]

I'm loading in via the IP, connect 2xmon.rustoria.uk:28015 ... is the issue you can't reconnect after being connected?

[lusty isle]

Prodigy can you please get ahold of me when you get a moment

[lucid cipher]

wtf

i got banned for no reason litterly did nothing wrong

[marble mantle]

Hey, @lucid cipher

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[proper violet]

is there an admin for us main i can talk to ?

[nocturne cedar]

i need a admin for us main

[rare plover]

Starlord is ESPing

[manic trench]

!appeal

[marble mantle]

Hey, @manic trench

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[sonic aspen]

me, ryukazii, and dirt are all teammates, and we need to speak to an admin about a player who is hcking.

!report

[marble mantle]

Hey, @sonic aspen

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[rare plover]

Starlord is hacking ESP

[stiff widget]

!ticket

[marble mantle]

Hey, @rare plover

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[bitter shell]

!ticket

[marble mantle]

Hey, @bitter shell

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lucid cipher]

!appeal

[marble mantle]

Hey, @lucid cipher

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

Any mods/admins here ?

[pallid junco]

@spare widget @oak iron @zealous kettle @raw lily https://streamable.com/kkk9cx (admits to cheating and that he will just use another account) https://streamable.com/bzclkc (admits to macro/botting fishing) , I've literally reported this kid for days now...

[marble mantle]

Hey, @pallid junco

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[upbeat wadi]

we got a hacker on the server

[brazen abyss]

/ticket

[marble mantle]

Hey, @brazen abyss

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[proper violet]

dude you guys really need to crack down on cheaters, i've reported more than 30 minutes ago and these kids are still fucking running rampant at my fucking base dude.

[spare widget]

@proper violet We're constantly following up on every single concern and we ban a crazy amount of cheaters- appreciate your patience though. Will DM you

[near halo]

can someone plz move me to a support vc?

[lusty ferry]

!appeal

[marble mantle]

Hey, @lusty ferry

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

Does anyone know the active hours for support voice calls?

@ Me with your response.

[silk nebula]

!ticket @near halo

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tranquil thistle]

!appeal

[marble mantle]

Hey, @tranquil thistle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[bronze kernel]

Hello?

[sick beacon]

@slow birch check ur dms

[silk nebula]

Hello what can i help you?

[bronze kernel]

Hey, got banned from a server, the reason said a group of 3 or more, but it was only myself and a buddy in a group.

It's the 5x, I'll have to go look which exact server it was.

[near halo]

trying to link steam but its not fuckign working

[silk nebula]

If you think the decision was wrong then feel free to make a ban appeal so that it can be looked by admins

[bronze kernel]

I linked my steam account via the link and it said I wasn't banned?

[silk nebula]

Give it a few mins and you should be fine to appeal

[near halo]

@silk nebula is there a waiting time if i linked my steam ?

i did /auth ingame but it sais its not linked

and im obviously in the steam group

[bronze kernel]

Ok thanks. Any idea why we'd get a ban when it was the two of us in the group?

[silk nebula]

you should know that yourself😂

[near halo]

oh gawd you gunna ignore me ?

[silk nebula]

Sry

[bronze kernel]

What do you mean?

[near halo]

all good lol just sitting here wanting to use the shop

[silk nebula]

Plz check dm

[near halo]

the rustoria auth bot ?

[timber bridge]

If you feel like it was a accidental or false ban please go ahead and submit an appeal :)

[unkempt flame]

/ticket

[marble mantle]

Hey, @unkempt flame

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[unkempt flame]

!appeal

[marble mantle]

Hey, @unkempt flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[bronze kernel]

I did, it finally let me do it. Very confused how we could get banned for more than 3 in a group when it was 2 of us, I don't understand lol.

[silk nebula]

Well you need to wait it like 1-3 days to be looked into

But it can be more or less based on the different situations.

[wicked thunder]

/ticket

[marble mantle]

Hey, @wicked thunder

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

Hey, @wicked thunder

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tired brook]

!appeal

[marble mantle]

Hey, @tired brook

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[green bane]

/ticket

[marble mantle]

Hey, @green bane

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[rich parrot]

Is there an administrator?

[fallen carbon]

The Rustoria EU Long is not responding ?

[chilly cove]

MONDAY DOWN

[teal fern]

Yes

[chilly cove]

oops

[deft grotto]

server down....

[teal fern]

Gl yuqi its prob gonna be a while lmao

[chilly cove]

why down? fix it fast? can i have ak if rollback?

[deft grotto]

holy shit that's fucking annoying

[vapid peak]

where is server

[fallen carbon]

Solved, thanks

[deft grotto]

Rust app not working and now that... Rustoria is really an official server ?

[silk nebula]

How long did it down?

[chilly cove]

it did

[deft grotto]

5 min ago maye

[near halo]

Hello there's a cheater on eu medium his name is papa furry he is using esp at lease for sure sadly i wasn't recording

[silk nebula]

Us Monday right?

[chilly cove]

ye

[near halo]

the server restarted and i woke up before him because i hear him spawn inside and open doors i was camping in a really hidden place he came pre aiming at me

[forest forum]

I bought a VIP but I'm waiting in line🥲

[near halo]

@silk nebula Hello there's a cheater in eu medium

[teal fern]

How long ago did you buy it kiru

[silk nebula]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[silk nebula]

You will have to make a ticket to report them

[teal fern]

tornado

are the admins aware of the server being down

[silk nebula]

Yes

[chilly cove]

probably not

[forest forum]

11/30

[teal fern]

Do they know why it crashed or can you tell us anything such as an est time

[near halo]

so when will the admins look into tickets when the cheater leaves?

[silk nebula]

I’m sry there’s nothing I can do but they will be aware of US Monday.

[teal fern]

Its back up now thx

[near halo]

he took all of my shit i was grinding for the past two days this's not fair at all

[silk nebula]

If you did tickets they will check them asap

[near halo]

i did a ticket

[silk nebula]

and unfortunately we can’t give back your loots

[chilly cove]

is there rollback?

[near halo]

wow really not even if i prove that he took it from me

[silk nebula]

It might be

[chilly cove]

timeline

[near halo]

gg rustoria

[lusty frigate]

i dont see it up

[chilly cove]

?

[timber bridge]

Please allow sometime for a server restart.

[forest forum]

Help

[timber bridge]

What's up

[forest forum]

VIP cannot be used

[timber bridge]

How long ago was the purchase made?

[forest forum]

11/30

[timber bridge]

You purchased it 5 days ago?

Hasn't worked at all during this time?

[forest forum]

No

Now unusable

[timber bridge]

When did it become unusable?

[forest forum]

some time ago

[timber bridge]

About how long ago?

[forest forum]

2 hours ago

[timber bridge]

Okay, please make a ticket in #payment-support explaining what happened. :)

[near halo]

okay so did anyone check the cheater?

he just cheated on me again

night time as well

[forest forum]

OK

[timber bridge]

The admins are working diligently to get to all tickets.

[near halo]

I need supporttttt :)

[agile spindle]

is there a support?

[near halo]

i

need support

[timber bridge]

@reef shell, please move to looking for group.

[tough ravine]

I was banned one year ago for playing with a ban evader, it was very controversial.. looking to get back into rustoria

[thorn galleon]

good morning I need help!

[reef shell]

OH SHIT my b

[marble mantle]

Hey, @tough ravine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

i need support

[timber bridge]

I am here. How can I help

[timber bridge]

Np.

[near halo]

can you join the voice?

[timber bridge]

I can't at the moment.

[near halo]

I was on a VPN and connected

[thorn galleon]

who can say why I was banned on the server?

[timber bridge]

If you rejoin it should say the reason at the bottom.

[marble mantle]

Hey, @tough ravine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[rapid crag]

i got banned again for playing with vpn my steamid is 76561199162298177

[thorn galleon]

I understood it. it is written that I played with a cheater. I would like to know his name

How can I do it ?

[timber bridge]

We can not give out ban information, Sorry.

Please make an appeal on our site @ https://bans.rustoria.co

[thorn galleon]

Who can?

[tough ravine]

i cant appeal. please it was so long ago and i dont really do anything

[thorn galleon]

I can't write there, the site gives an error there!

[agile spindle]

I can't write there, the site gives an error there!

[timber bridge]

How long ago did the ban occur?

[tough bane]

DM me your steamid and the reason that you can see after trying to load in onto our servers.

[timber bridge]

Was the appeal denied?

[thorn galleon]

@timber bridge
5 mins ago

[timber bridge]

Please wait 10 minutes and try again.

[hot cradle]

why

[tough ravine]

yea over a year ago for a controversial reason

[wind summit]

i need a admin

[tough bane]

#support message

[wind summit]

where do i find admin

[thorn galleon]

@timber bridge

How can I count on an acquittal if I do not know who from my team was breaking the rules?

[rapid crag]

who can help me

[tough bane]

Hello mate, if you need any support or want to get in touch with someone from the Staff feel free to private message me or join in #368790610783764480.

[hot cradle]

wtf
YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.
ERROR ID: E13A29B5-C29D-4BEC-A2CE-2D949FEE0DC5

[timber bridge]

We do not give out information on bans.

[tough bane]

Please be a little patient. An admin will check that asap.

[tall geyser]

Error

[rapid crag]

ok

[timber bridge]

Please wait 10 minutes and try again.

[swift turtle]

I just got kickbanned for exceeding group limits but my team is still not banned and i have clips of us not exceeding team limits in any way

[thorn galleon]

@timber bridge
And how can I file an appeal if the site does not work, and you do not give out information about the bath? Is this a way to make money on VIP players?

[timber bridge]

No, I said wait 10 minutes and try again. We can not give out ban details in accordance with EAC and Facepunch guidelines.

[swift turtle]

I should not be banned right now i need to talk to an admin

[timber bridge]

Please make an appeal on our site @ https://bans.rustoria.co

[tall geyser]

site does not work

[timber bridge]

You need to appeal?

When did the ban occur?

[timber bridge]

How long ago did the ban occur?

[swift turtle]

exactly the site wont load for me either

my ban was like 25 minutes ago

[tall geyser]

15 minutes

[swift turtle]

the site wont load at all

[timber bridge]

Please allow 10 minutes for server to update with the current bans .

[timber bridge]

Are you using a VPN?

[swift turtle]

no

[tall geyser]

no

[swift turtle]

it wont load on my browser at all

[timber bridge]

Are you able to load it on another browser?

[swift turtle]

no

[timber bridge]

It is loading fine for me. One moment.

[tall geyser]

our clan with 1 player began to be banned for playing with a cheater, no one got a wak ban!

veryone got banned for playing with a cheater, although no one was previously banned

[timber bridge]

Try again now.

[timber bridge]

We do not issue bans for no reason, if you feel this was a false ban please make an appeal

[swift turtle]

i cant browser wont load

[timber bridge]

Are you able to load other sites?

[agile spindle]

why can't I appeal?

[swift turtle]

yes it literally wont load this one

[hot cradle]

at Timeout._onTimeout (/usr/src/app/node_modules/mongodb/lib/core/sdam/topology.js:438:30)

[swift turtle]

i cant appeal this is stupid

[timber bridge]

One moment.

[agile spindle]

@timber bridge?

[timber bridge]

What is happening

[agile spindle]

!

at Timeout._onTimeout (/usr/src/app/node_modules/mongodb/lib/core/sdam/topology.js:438:30)

[thorn galleon]

Hi, I was banned. I cannot appeal because the site is down. And I can't understand why me and my team were banned.

[swift turtle]

what am i supposed to do

[thorn galleon]

The site does not work and the administration of the project is silent

[timber bridge]

We are working on the issue one moment.

[thorn galleon]

just tell me please who played with the cheat

[timber bridge]

We can not release that information.

[thorn galleon]

I don't need anything else

Why ? do you want me and my team to be banned on all servers :? or are you afraid of not being competent?

[tall geyser]

we need to know so as not to play with this person anymore! otherwise, after the appeal, we again risk getting a ban due to a cheater!

[timber bridge]

I understand your concerns, to find this player maybe have all your team connect to the server on live stream. The player that was hacking will have a different reason, but I cannot release that information.

[agile spindle]

!ticket

[marble mantle]

Hey, @agile spindle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hexed nimbus]

The person that has been banned for hacking will have “Banned for hacking” The rest will have “banned for playing with hacker” ban and is a default 7 days normally if it’s the first time

[thorn galleon]

Can you understand that we cannot do this ?! Do you understand that we all have the same reason for the whole team ?! Can you understand that there are no stupid people here ?! You can have respect for the people with whom you communicate and not consider everyone to be stupid sheep :?

[agile spindle]

!appeal

[marble mantle]

Hey, @agile spindle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[thorn galleon]

Where are the helpers here if you don’t help solve problems?

[empty kestrel]

i would assume admin?

[thorny plover]

hey can i talk to an admin

[tough bane]

Hello mate, if you need any support or want to get in touch with someone from the Staff feel free to private message me or join in #368790610783764480.

[timber bridge]

We are working on it.

[hot cradle]

yr https://bans.rustoria.co/user/appeal have SQL ERROr! after appeal

[timber bridge]

We are working on it.

[hot cradle]

ok

[empty kestrel]

also support i have a question

if my appeal gets denied without reasoning i cant argue anymore correct?

[timber bridge]

Appeals are never denied without good reason.

[hot cradle]

how it shuld look like wh?

[empty kestrel]

never ,even "if" what i did had nothing against the rules?

[timber bridge]

Appeals are never denied without good reason.

[vagrant leaf]

ban apeal

ban appeal

[alpine mountain]

Just thought I'd shed some light on this

76561199167782720

Is his steam 64

[spare widget]

@alpine mountain Normally a ticket in-game is the best way "/ticket add (your report with details)" - you can include a link to an imgur screenshot if you'd like but we can also see it with chat

[alpine mountain]

Ok, sorry I wasn't sure what to do

Would you like me to make a ticket still?

[spare widget]

You're totally fine. Thank you - that player has definitely been muted temporarily. If you see them doing it again ever, let us know please

Nope- it should be handled

[alpine mountain]

Alright, appreciate it

[spare widget]

No problem. Have a good day! 🙂

[alpine mountain]

I admin a squad server, so I already knew the drill with steam 64. Just thought I'd make your job a little easier 😂

[spare widget]

Yeah, appreciated it. Makes life easy

[alpine mountain]

Haha

[near halo]

@spare widget very important please drag asap

[spare widget]

@near halo Sorry, I honestly can't right now. I should have gone to sleep awhile ago and I'm exhausted. Feel free to DM me or discuss with someone else please. When I'm back on I'll gladly help however I can

[sage flax]

Hi, sir? I have a question

[spare widget]

What is it?

[sage flax]

My friend got banned

[spare widget]

https://bans.rustoria.co/

[sage flax]

ty

but can i appeal it for him？

[spare widget]

No, they'll need to log in and fill out an appeal. We can't discuss their ban with you

[sage flax]

ty

[agile spindle]

why is the appeal rejected?

there is a support?

[tough bane]

Sorry that your banappeal was denied. But the staffteam or admins will not elaborate any reasons why your appeal got denied. This decision is final and will not be discussed further.

[sage flax]

Hello, my friend just appeal, but he doesn't have dc. How can he receive the result?

[gentle patrol]

if a team got ban,can give pass word to other team?

[agile spindle]

@tough bane And I see you've settled in well. I need an answer from people who know the reason from you chat moderators do not need information who is not competent in this matter. I have been playing and playing for a long time on your server and paid for vip every month. And you write to me now that the administration has decided so!? Are you serious? Now you are showing your bad attitude towards people who play on your server, I personally do not know who was a cheater in my team. Accordingly, since I am the clan leader of the clan, you are obliged to give me information, namely the nickname who this person was. Maybe you just gave us a ban without checks. I want you to sort out my question.

@tough baneIf you have such an attitude, give me back all my money that I spent on your project!

[raven bison]

Relax

[agile spindle]

@raven bisonI'm relaxed, do your job right. And there will be no questions for you

[tough bane]

If you do have any VIP / Payment issues please head over to #payment-support. If you want to get a refund please make sure you are eligible and check https://rustoria.co/terms to see if you qualify for a refund. Be a little patient there as the responsible admin is contacted pretty often. He will contact you then. Thank you

[agile spindle]

Thank you for the links that you throw, I wrote there too, don't worry. 🙂

[tough bane]

Perfect. Wish you good luck on that 🙂

[gentle patrol]

if a team got ban,can give pass word to other team?

and take loot

[rustic forum]

vpn ban

[brisk tree]

yo man this is viernas. I met some people during the wipe, I played with them for a few hours last night. they added me to their team and i played around with them today for like an hour, then I left their team to do my own thing. then bam banned for playing with a hacker out of nowhere. dude this is not fair. I have already submitted a ticket and hope yall reach out to me with any questions. this would be so wrong if yall don't unban me.

[rustic forum]

@spare widget@oak iron@raven mist@zealous kettle@raw lilyVPNban

[gentle patrol]

any admin around?

[tall geyser]

the appeal was rejected, and they did not write the player's nickname because of which we were banned, it turns out that no one was banned and our ban was simply due to personal hostility! there is no cheater, no one has a wak ban, there is no answer who is a cheater!

[raven mist]

Whatsup?

[raven mist]

Whatsup?

[brisk tree]

@raven mist yo man this is viernas. I met some people during the wipe, I played with them for a few hours last night. they added me to their team and i played around with them today for like an hour, then I left their team to do my own thing. then bam banned for playing with a hacker out of nowhere. dude this is not fair. I have already submitted a ticket and hope yall reach out to me with any questions. this would be so wrong if yall don't unban me.

[rustic forum]

VPN ban

[gentle patrol]

a team got ban ,and give pass word to other team to take loot, other team can change the pass word,and bag

[raven mist]

We'll look into this (:

[raven mist]

Whats your steamid

[raven mist]

Please appeal on bans.rustoria.co

[brisk tree]

ok thanks please reach out before u make a final decision if you decide against me. i'd like to know why because i literally did nothing wrong.

or if you have any questions ect

[rustic forum]

He said I didn't look like ban

76561198982080150

[raven mist]

You're good to join now

[rustic forum]

but i cant justnow

[fallow bay]

help every time I try to link my youtube to the server it just says "This app is blocked" "This app is trying to get sensitive information in your google account. Google blocked this app to protect your account

[raven mist]

Youtube and twitch linking does not work right now unfortunatly

But you should still be able to claim kit loyal

[fallow bay]

but then I cant get the extra points for the shop on the 5x 😦

[gentle patrol]

i had appeled!

[raven mist]

@mellow tundra @jaunty thunder

[rugged mason]

what can i help you

你好

[near halo]

Hey
I got banned for 1h for saying something not so nice in chat but now ive waited the 1 hour and it still dosent let me connect.

[upper escarp]

Please be patient and try again soon, it takes time for the system to unban you

[near halo]

ok thanks

[ember vigil]

why did i get muted for 3 days for asking what the nummber is

[raven mist]

Whats your steamid?

[hexed nimbus]

should say when you log back into the server👆

[marble river]

got muted on rustoria eu medium for saying a number

[raven mist]

Whats your steamid?

[marble river]

76561198211788899

[raven mist]

Should be good now

[true shoal]

i wnt talk with admin pls move me from waiting for support chaannel

[raven mist]

Feel free to dm me

[hexed nimbus]

shenz you able to join sup 1

[raven mist]

talking to hqg in dms

[hexed nimbus]

ok

[spiral zephyr]

VPN ban, Help untie it

@raven mist

[raven bison]

@spiral zephyr Steamid?

[spiral zephyr]

https://steamcommunity.com/profiles/76561198268274512/

thanks

[golden dust]

@raven mist yesterday i got banned for playing with hacker and i sent an appeal but i didnt get the respond yet

[raven mist]

You'll get a response very soon

[golden dust]

my freind got he was with me and he got banned 6days we got banned in the same time

is that normal ?

[raven mist]

Normally first offence playing with hacker is 7 days

[golden dust]

yea iknow but the 7 days ban start from the moment that i got banned right ? not until i got the respond ?

[raven mist]

Yes from the moment you got banned

[golden dust]

ok thank u bro

[turbid dust]

i feel bad for my loot 😢

[near halo]

bruh how does this happen

i get like 30 invalids

any admin can help?

[echo venture]

In a heli by any chance?

[west pier]

My teammate learned all the blueprints, but he was banned by using VPN, can anyone help us? My teammate's steamid:

76561198808202243

thx

[raven mist]

Should be good now

[west pier]

Thanks for your help

@raven mist Hello, my teammate was still banned by vpn, can't join the server

76561198808202243

[raven mist]

Checking

[west pier]

ok

[raven mist]

Try now @west pier

[west pier]

memeda

[rapid crag]

i got banned again for playing with vpn my steamid is 76561199162298177

[balmy cypress]

Hey, you don't appear to be banned. Try to connect again 🙂

[rapid crag]

ok thank you luke

[rocky loom]

hello admins i got banned for hacker association we were making a village so add them to team to not kill them by mistake they are not my friends we just team up ut i never cheat bef
my real freinds are those who autorise the TC u can check the log

[blazing kiln]

hi, i opened a payment ticket before, but didnt get any ansers just scripts and stuffs like that, what should i do ?

[zealous idol]

I for some reason can't link my twitch account to rustoria. It keeps giving me an error. Is there anything I can do?

[stiff widget]

!appeal

[marble mantle]

Hey, @rocky loom

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[stiff widget]

Youtube and twitch linking does not work right now unfortunatly

[ivory panther]

hi i got vip the other day and was working till yesterday and today when i loged on im sitting in que can someone help me out

[silk nebula]

Please double check if you are on the right server

[ivory panther]

@silk nebula i did man like i said i was on the server for 3 days already and it was working and i got vip on Thursday and i should have it for 30 days i have vip for eu medium

[silk nebula]

oh then you will have to make a ticket there #payment-support

[ivory panther]

sorry one more thing i have to ask were do i post my ticket?

[silk nebula]

I’ll dm you

[frosty tide]

can i report someone?

^^^^

most of vg cheating their balls off

[feral stag]

https://cdn.discordapp.com/attachments/917045880698327070/917045893289635940/unknown.png idk if that proves something but i dont think you can hit someone 3 times in the mean time of that

[frosty tide]

no point doing owt admins dont do nowt lmao

[tough bane]

Dear @feral stag ,
please do not call someone out. If you'd like to report someone please go ingame and use the global chat with the command /ticket. If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

[feral stag]

would love too but there is que mr. admin

lmao

[stiff widget]

!ticket

[marble mantle]

Hey, @frosty tide

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[feral stag]

useless ngl

[vapid peak]

/ticket

[marble mantle]

Hey, @vapid peak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[green heron]

!report

[marble mantle]

Hey, @green heron

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[woeful raptor]

https://steamcommunity.com/profiles/76561198973852312

@balmy cypress

[silk nebula]

Please do not tag staff unnecessarily

What is the issue?maybe I can help you

[woeful raptor]

Look at #feedback-suggestions

I send the issue there.

[silk nebula]

oh Luke said will look at it so just be a bit patient.

[ripe badge]

/ticket

[marble mantle]

Hey, @ripe badge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[north bone]

Has anyone encountered a problem with the server power system? Is it a server problem? Large battery outlet does not output electricity

[shut siren]

ayo i just threw 3 supply signals and i just saw that the server restarts in 5 mins.... what do i do if they dont land in time? they were from my elite kit

[silk nebula]

Good luck to you!

[shut siren]

Outtaa here

[near halo]

how do I use the advent calander?

[shut siren]

do /advent

[near halo]

ah ty

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[worldly skiff]

!appeal

[marble mantle]

Hey, @worldly skiff

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[barren pine]

there is problem with the electricity in the rustoria eu medium server /maybe most of them. it doesnt power up the electrical components

[high dragon]

guys in rustoria 10x hack

help!

[upper escarp]

!ticket

[marble mantle]

Hey, @high dragon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[upper escarp]

Make a ticket

[high dragon]

i dont how

can u move me pls

support

[balmy cypress]

It would be best to follow the above instructions ^

#support message

Once a ticket has been made, an admin will be able to review quickly 🙂

[hazy vortex]

Ohmlatl on EU main using ESP

gg getting raided to hackers

nice server

[balmy cypress]

Make a /ticket in game and an admin will check @hazy vortex

Admins are busy looking at tickets so don't always check in here

[balmy cypress]

?report

[marble mantle]

Hey, @hazy vortex

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hazy vortex]

I made ticket what can I do when they fucking raid me and not getting banned

so fucking shit to play the whole weekend and getting raided to hackers, fuck this server

[high dragon]

HELLO MOVE ME PLS

IM WAITING THER 10M

[raven bison]

STAFF BUSY

[tough bane]

Please give me a few minutes. I'll drag you as quick as possible.

[raven mist]

Made your ticket few minutes ago sir, we are still humans and you're not the only one on the server

[limpid jewel]

Restart kinda wiped my inventory since yall restarted me in outpost, i dont believe you'd give my stuff back but figured its worth a shot

[hazy vortex]

How is it fun to play when you get raided by hacker after farming all weekend, staff don't do nothing

[limpid jewel]

they restarted me in outpost which wiped my inv of farm 🙂

[limpid jewel]

hours wasted sucks

[silk nebula]

yes unfortunately we cant give back your loots but i recommend you to go back to your base before restarting next time

[limpid jewel]

I'll remember this next time im bored ❤️

[raven mist]

Our us servers daily restart, you get a 10 min notice infront of it restarting, we cannot do much more unfortunatly

Also answered to your ticket!

[raven mist]

We do alot, but handing your ticket within 5 minutes is a bit unrealistic

[hazy vortex]

Well, ofc but it's things like this that make the game so shit, every wipe there's something. Crash, hacker, etc. Can never play the game without some bs setback, not even fun anymore

Spend half a week playing to get raided by some shit hackers

[raven mist]

And we do everything to address these issues as humanly possible

I get your frustration but we do catch a very good amount of them

[teal fern]

/ticket

[marble mantle]

Hey, @teal fern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[teal fern]

!appea;

!appeal

[marble mantle]

Hey, @teal fern

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[fallow anchor]

@mellow tundra I need help i was told that I could re appeal in 2 moths (2moths later) It says i cant re appeal HELP ME

[marble river]

@echo venture support pls

[mellow tundra]

@fallow anchor send ur steamid

[mellow tundra]

what's up?

[tough bane]

How can I help you Lobster?

[marble river]

need to talk to ur boss

unlawful banning

[near halo]

supppoty please

im waiting for support

[fallow anchor]

@mellow tundra 76561198406942744

[near halo]

i said im from pakistan and i got banned

[wide cedar]

if my teammate got my team banned for teaming and he already appealed and got unbanned why am I not unbanned?

[near halo]

can i get unmuted pls

[tough bane]

If you want to complain about an unfair ban I'd suggest you to get in touch with @balmy cypress and/or @real wolf. Those two awesome persons are part of the Staff management and will take a look at your complainant.

[near halo]

i said i was from pakistan and got banned

like hello??

@tough bane

[tough bane]

Paki is a term typically directed towards people of Pakistani descent mainly in British slang, and as a racial slur is often used indiscriminately towards people of perceived South Asian descent in general. The slur is used primarily in the United Kingdom, Scandinavia, the Benelux and Canada, where the term is commonly associated with "Paki-bashing", which consists of violent attacks against people of perceived Pakistani and South Asian origin.
Therefor your mute will stay.

[wide cedar]

damn get owned goat

[near halo]

so if i am from pakistan

i get muted for it?

[wide cedar]

@tough bane if my teammate got my team banned for teaming and he already appealed and got unbanned why am I not unbanned?

[near halo]

thats kinda racist

[tough bane]

Yeah I can fully understand that but these are automatically issued mutes.

[tough bane]

Did you create your appeal?

[near halo]

can i get a unmute then

since its not rightfull

[wide cedar]

yes, but it took my teammate 6 hours to get unbanned and I'm trying not to wait that long

cause i didn't know about the whole situation till this morning

[hearty vector]

bro

[tough bane]

Isn't it. Did you not use the word Paki...?

[hearty vector]

whats the limit on clan?

[tough bane]

Depends on the server. Please check #oldserverinfo

[mellow tundra]

@fallow anchor I sent a DM to the admin who dealt with your appeal

[fallow anchor]

hoppel

@mellow tundra

[near halo]

no i used pakistan

i am from pakistan

[wanton crystal]

@mellow tundra can i get in a call with you or some other admin pls

[mellow tundra]

im not able to join VC rn, what's the issue?

[fallow anchor]

@mellow tundra Is hoppel even admin anymore

[wanton crystal]

@mellow tundra can i send a dm instead?

[near halo]

@sick ibex?

[tough bane]

Sorry no exceptions.

[mellow tundra]

yes

[wide cedar]

so is their anyway to speed up my unban process since my teammate already is

[mellow tundra]

he is not, I sent a message to the admin who handled your appeal, should be fine, ill lyk when I hear back

[fallow anchor]

THANK YOU

[near halo]

so if i am from pakistan i get discriminated? isnt the point of the filter to make sure that doesnt happen? @tough bane @mellow tundra @echo venture

[gleaming hound]

You are not being muted because of where you are from, you are muted because of a word you said. Nuclear already said why you was muted.

It can also be seen in the pinned messages.

[near halo]

i said the word pakistan

[tough bane]

That's not what I am saying there sir. I do respect any kind of human being. But as I wrote above it was for the use of the word PAKIstan.

[gleaming hound]

I understand, and if you look in the pinned messages you can see why we mute for that word.

[near halo]

so why ur bot is bugged and bannes me for the word pakistan and you wont unmute?

[wide cedar]

can i get some help plz?

[near halo]

i feel discriminated

[wide cedar]

goat stfu they already told u bro

[near halo]

its actual racism

also not wanting to unmute me while its clearly not right

[gleaming hound]

You are perfectly free to appeal your mute at https://bans.rustoria.co

[near halo]

i did

now theres nothing much to revieuw right?

[wide cedar]

@gleaming hound So my teammate got my team banned for teaming last night around 11 pm. He appealed right away and was unbanned at 6am today. I wasn't able to appeal myself until 9 this morning. I am just trying to speed the process up somehow since he was unbanned and I am not.

I am trying to play today so its very inconvenient

[gleaming hound]

If you both appealed at different times, that's more then likely why.

[wide cedar]

why am i still banned then and he is not

i don't want to wait 6 hours

[gleaming hound]

Because an Admin has more then likely not looked at your appeal, what does it say when you go to the appeal website?

[wide cedar]

@gleaming hound still says under review

I know i will probably be unbanned I just don't want to have to wait 6 hours

[gleaming hound]

I understand that 100% but as you both put it in at different times, that's more then likely why.

I can't do much as I am not an Admin, sorry about that.

[wide cedar]

[novel heron]

Where's verify

[upper escarp]

!link

[marble mantle]

Hey, @novel heron

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[blissful dagger]

anyone available to help me out?

[tough bane]

I am currently only available via chat.

[blissful dagger]

I paid for VIP and its making me wait in que

[tough bane]

If you do have any VIP / Payment issues please head over to #payment-support. Be a little patient there as the responsible admin is contacted pretty often. He will contact you then. Thank you

[blissful dagger]

ty, appreciate it

[swift turtle]

i should not be banned right now please review my appeal

[tough bane]

Please give it some time. It can take up to 3 business days.

[swift turtle]

You cant false ban me and wait three days

[proper hemlock]

Have a question, waited 3 and a half days for on a appeal to be looked at, and now have to wait 4 days to get unbanned, was unknowingly playing with a cheater in a 14 man group, anyways was looking forward to getting back on before all the groups quit and i have wait a a whole month for wipe again. Also a video of us getting banned and trying to figure out what happened for like 15 mins, until we saw a screen shot of logs of us getting banned and one of the people in our group was banned by anti cheat, then realized why the kid completely left the discord the second we got banned, being a complete fucking loser. This all happened 20 mins into wipe aswell. <@&274971100184576010>

[tough bane]

Sorry. We most likely do not false ban. Sometimes it can happen and I do understand your frustration there but please keep in mind that admins are humans aswell.
They do have a social life, they do work and other things. Please be patient.

[swift turtle]

But I was banned for exceeding a team limit of three on your No Bps 5x USA server and we have a team of three and I was the only one of my three teammates banned.

I just dont understand I never did anything to exceed group limits.

[sleek delta]

@spare widget im banned from rustoria for chat spam plz help im sorry

[tough bane]

Are you completely banned from the chat or is it a temporary mute? If you have been banned permanently you need to visit https://bans.rustoria.co and create an appeal.

[silk nebula]

As nuclear said above,you will need to be a bit patient and our admins will get to yours asap

[swift turtle]

Alright

[tough bane]

Hello @sleek delta,
can I help you somehow. I am sadly not available for voice currently.

[sterile gate]

I had time out during the 6th of my waiting for 75 people. Can you help me?

@tough bane

[tough bane]

Sorry, we can not forward you in that case.

[sterile gate]

Then I want to buy premium, how can I get it?

[rocky axle]

how do i verify myself for the eu 3x no bp

[silk nebula]

!link

[marble mantle]

Hey, @rocky axle

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[silk nebula]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[unreal canyon]

US Medium went down

[timid summit]

are there ban appeals?

[tough bane]

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

[boreal forge]

Hey I need help for electricity problem in game. (EU MEDİUM)

We can't use electric button and electrical branch

[dusty belfry]

Is it possible to get transferred your vip to one eu server to another?

[gleaming hound]

You can request that in #payment-support but it does depend on a few factors 🙂

[mellow tundra]

US Med is booting back up

[thick birch]

hey boss guys

can a homie get an unmute

[marble river]

hello can i appeal a auto chat ban

said p ----------- akistan and got banned for an hour automatically

been an hour and still banned

[tough bane]

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

[marble river]

bruh im getting onlined

[tough bane]

Ah, you mean this ban. It can take up to 20 minute for the system to recon that your ban was lifted.

[marble river]

ah

[gleaming hound]

@near halo You can try and link your Discord now on rustoria.link

It should work 🙂

[marble river]

k sweet ur a good admin man hope you have a prospering life

[gleaming hound]

!appeal @strange walrus

[marble mantle]

Hey, @strange walrus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[zealous crane]

Large oil rig is bugged on EU medium. we just swiped card, and it didnt open :

[swift turtle]

Still havent had my appeal reviewed...

[wide cedar]

how long does an appeal take

[gleaming hound]

1-3 Business days.

[swift turtle]

I was false banned and im not gonna be able to play this wipe out now GGS

[spark moth]

Medium EU electricty and water broken?

can we do a server restart, so much shit not working on medium

[mellow tundra]

We're aware and are looking into it

[near halo]

thx ro

[swift turtle]

PLEASE SOMEONE LOOK INTO MY APPEAL

[near halo]

bro

[lone turret]

Hello, is there a reason my /shop points would have reset?

[tough bane]

I suppose that this was automatically reset on Thursday the 2nd Dec.

[lone turret]

Are you an authority on the subject?

How often will this happen, the reset?

[tough bane]

These points will reset each force wipe.

[lone turret]

I see. Thanks. I had racked up over 200 points.

How do I generate more points please?

[timber bridge]

It can take 1-3 days for an appeal to be reviewed. You just appealed not even 12 hours ago. Please allow some time..

[timber bridge]

It seems you are verified.. simply playing the server will gain you points the more linked accounts you have the more point you will earn each time :)

[unkempt trench]

Help

me

[timid summit]

trying to submit a ban appeal but it says i havent been banned, ive waited a couple hours

[neat pumice]

Send me your steam ID please 🙂

[neat pumice]

What's up?

[unkempt trench]

My game crashed and I'm standing in line again

[neat pumice]

Nothing we can do about that I'm afraid, these things can happen

[swift turtle]

i just want to play my wipe this is so annoying

[unkempt trench]

this is complete nonsense I stood in line for 4.5 hours to come in and my game crashed

I won't have time to go in my house will rot

[rapid crag]

Why are there so many bugs in the power system

[tough bane]

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

[restive gorge]

WHY TF AM I BANNED FOR SCRIPTING

[rapid crag]

hello？

[lunar nimbus]

how can i ban appeal when im banned on your websites?

[reef root]

been 1 in queue for an hour

on long pls help ty :)

nvm im in

[lunar nimbus]

<@&274971100184576010>

[rapid crag]

Why does the battery have a delay in switching on and off

[balmy cypress]

Bug in the game, we are doing what we can to improve this.

[balmy cypress]

?sppeal

?appeal

[marble mantle]

Hey, @balmy cypress

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[rapid crag]

ok thank you luke!

[lunar nimbus]

how can i get unbanned?. i cant ban appeal cuz its says my appeal was denied.

[tough bane]

Sorry that your banappeal was denied. But the staffteam or admins will not elaborate any reasons why your appeal got denied. This decision is final and will not be discussed further.

[spare widget]

@lunar nimbus Can you send me your Steam 64 ID? I can try to help

[lunar nimbus]

76561198323665085

ive been banned for over a year and want to scrim on your ukn servers

[timid summit]

@neat pumice 76561198140933547

[spare widget]

Ah yeah, it does look like you're banned. I'll reach out to the admin handling your situation to see if anything changes but I don't want to get your hopes up

[neat pumice]

Doesn't look like you're banned, what is the issue you're having / error message you're getting?

[timid summit]

it says i was banned for association, i was in a team that had a hacker in it but me and my duo were the ones reporting him and it was literally just so he didnt kill us from a square away every 2 minutes

[wide cedar]

Is their any way to see an eta on an appeal?

[timid summit]

i think his name was Powerpoint something

[hexed nimbus]

between 1 and 3 bussiness days

[timid summit]

i get it was probably against some rule but we didnt want to just be unable to play for the 2 days it took him to get banned

we had our own base and lootmy teammate mud blunt isnt banned

[wide cedar]

Any way to speed it up? My teammate got us banned for teaming on a solo duo trip last night and he appealed right away and got unbanned after 6 hours, but I didn’t find out till then morning. I appealed right away and am still waiting

[hexed nimbus]

appeals get handled as soon as possible thats why there is a standard estimate of between 1 and 3 days as we get loads of tickets per day

[spare widget]

@wide cedar One sec

[hexed nimbus]

👆

[wide cedar]

If u can help that would be awesome. Like I said he’s already unbanned and me who was asleep the whole time is screwed rn 😅

[neat pumice]

Which server are you trying to connect to?

[timid summit]

us odd

[neat pumice]

Do you mean US Mondays?

[neat pumice]

Are you sure you're connecting to Rustoria?

[timid summit]

LMAO

i am realizing now

[neat pumice]

Haha nice, we're not Rustafied bro 😄

[timid summit]

that i was playing on rustopia

[lunar nimbus]

Thanks a lot

[timid summit]

1 letter difference

[neat pumice]

Oh yeah, nice, you should head on over there! 😄

[hexed nimbus]

https://tenor.com/view/lol-gif-18481614

[timid summit]

sorry bout it fellas, good luck moderating and such

[hexed nimbus]

good luck buddy

[neat pumice]

Not a problem, have fun 🙂

[wide cedar]

@spare widget any word?

[spare widget]

@wide cedar You're unbanned - wait 10 minutes and you should be fine to connect

[wide cedar]

What

[spare widget]

Sorry lol

[wide cedar]

https://tenor.com/view/not-funny-its-not-funny-fake-laugh-kanye-west-not-amused-gif-4050289

[spare widget]

Just waking up - you're all sorted. Make sure you're careful and same with your teammates in the future

[hexed nimbus]

https://tenor.com/view/naughty-tom-and-jerry-spanking-spank-gif-21647712

[wide cedar]

Thank u

[spare widget]

No problem - thanks for your patience

Let me know if you have any problem and we'll handle it asap. Just helps if you wait 5-10 minutes to connect so the system can process

[tough minnow]

is it possible to switch vip

i bought it for eu medium but my group didnt play aslong as they said and i want to play us long as i just got bck off holiday

[hexed nimbus]

thats a no if its used

[bleak talon]

how to report somebody ingame?

[exotic thistle]

you do /ticket add in-game

[turbid summit]

how do i speak to an admin

like asap

[exotic thistle]

with what do you need help, i might be able to help you

[turbid summit]

i just got banned for exceeding group limit of 3 when i literally just logged onto to the server, the kid im playing with brought randoms over night changed my door codes and everything i had no clue what was going on, and there were only 3 people on but i still had no clue they joined the group

[near halo]

im so nervous rn lol

[exotic thistle]

feel free to appeal it on website https://bans.rustoria.co/, an admin whould review it.

[turbid summit]

to be fair should i even have to go through that, they can see i legit just logged on, that'll most likely take days

[exotic thistle]

im sorry, but thats how ban appeals works, otherwise it will be the site for appeal ussles, please go through that and very soon you will hear from an admin.

[turbid summit]

thats crazy man i just logged on for the day to play and i get banned for something i didnt do/had no idea was taking place. but thanks for ur help

[exotic thistle]

you're welcome, i hope it gets sorted asap 🙂

[compact mulch]

I just bought VIP for US LONG and it still doesnt work, any tips?

[wind flint]

what fuck i just got banned for

cycling members

[livid tapir]

restart game and verify you bought it for the right server

[compact mulch]

I restarted game, and how would I verify what server?

[livid tapir]

if you got banned for cycling members its because you kicked someone from team, re invited them during the same wipe

[livid tapir]

check your account on our donations website scroll down and you'll see transactions below

[wind flint]

I got banne dfor cycling members what fuck?

[livid tapir]

how do you want me to help

do you want to appeal the ban?

[wind flint]

what that even means

[compact mulch]

Still nothing, I only see my purchase from a few months ago.

[livid tapir]

what is your language

[compact mulch]

I tried to buy it again but still nothing

[wind flint]

finnish

where i can apply for my ban i did know what i did wrong

[livid tapir]

weird, youre going to want to create a payment support ticket then #payment-support

[compact mulch]

Thanks for the help

[livid tapir]

make sure to give every detail you can, including your steam ID

no probkem

[livid tapir]

!appeal

[near halo]

@livid tapir How do I get ahold of luke?

[wind flint]

!appeal

[livid tapir]

https://bans.rustoria.co

[hexed nimbus]

for ?

[livid tapir]

this is our appeal link, it seems that the bot is down

[near halo]

Got banned a couple days ago, but my appeal was denied although I am 100% it was a false ban and the admins aren't helping so I want to take it up to a higher power

[livid tapir]

sorry homie a no is a no

denials are final, we do not rescind those decisions

[near halo]

Thats why I want to talk to luke lool

[hexed nimbus]

👆

[livid tapir]

denials are final, if you need no other help use #general

[near halo]

I'm not asking about the denials Im asking how to talk to luke instead of a chat mod lol

[livid tapir]

bro

no means no

[quaint patrol]

If an appeal is denied the decision won't be reversed.

[near halo]

k thanks chat mods

[wind flint]

@livid tapir just type him a pm

this chat mods doesnt understand

[near halo]

I can tell lol

[livid tapir]

jacob is a past admin 🙂 youve been answered by staff, enjoy your day

[hexed nimbus]

We do understand

[near halo]

I've been answered by staff already you can't seem to read lol

[wind flint]

i tryed to apply and it says u are not banned 10 minutes i have waited 10 min wtf

[livid tapir]

you cant seem to grasp the concept of no, we cannot help you, use #general

[hexed nimbus]

Just give it time to get data of the servers

[wind flint]

@quaint patrol

why i got banned man wtf

[hexed nimbus]

Reason is stated if you log back into the server

[wind flint]

cycling members like what does that mean even

[hexed nimbus]

There you go

[wind flint]

what does it even mean

[livid tapir]

cycling members means you kicked and invited a team mate back to the team during the same wipe

we do not allow this

[hexed nimbus]

Its breaking the teamlimit rule

[wind flint]

cant u do that why

what u mean its 5 players online if somebody is offline cant i kick him and invate other player

[livid tapir]

you can kick people in place of new people only if they do not rejoin you in that wipe

you can only if you do not re invite them to team after

[hexed nimbus]

./rules ingame next time read m then you don’t get banned

[wind flint]

lol i did not even know that fuck is it a perma ban

[hexed nimbus]

Wipe ban depending if it is your first offence

[livid tapir]

no its 4 days for first offence

[wind flint]

where can i see it?

[livid tapir]

have your team all submit appeals at https://bans.rustoria.co

[wind flint]

1d and 1hour thanks

[livid tapir]

ok cool lesser time than i thought

[hexed nimbus]

[wind flint]

aids

[livid tapir]

bruh

[unkempt flame]

Rustoria us medium down

[exotic thistle]

how long has been down?

[unkempt flame]

couple minutes

5 or so

[exotic thistle]

give it 10 minutes, it will probably get back agin, if it doesent i will let the admins know.

[unkempt flame]

Ok

been 10 minutes servers still down

[unkempt flame]

.

[livid tapir]

server is booting back up now

@unkempt flame

[near halo]

ip?

[livid tapir]

connect medium.rustoria.us:28015

[near halo]

thanks dad

[unkempt flame]

It's up

[proper cairn]

where can i make a ticket

[unkempt flame]

Yes

[exotic thistle]

yeap, go ahead and enjoy it!

[chilly cove]

how do i use the waiting dj?

[proper cairn]

or can i make a ticket?

[exotic thistle]

you wanna report someone in-game?

[proper cairn]

no

i just want to ask a question

[exotic thistle]

than for what kind of ticket are you looking? 🙂

[chilly cove]

!p country road

[exotic thistle]

sure, you can ask here and i will try to answer

[proper cairn]

can i dm you?

[chilly cove]

/play country road

[exotic thistle]

sure, go ahead

[chilly cove]

can i get some waiting music?

[exotic thistle]

do you hear the DJ?

[chilly cove]

no

it isnt muted

[unkempt flame]

Nice roll back

[limber venture]

How do i know how long im banned for?

[livid tapir]

what were you banned for

[unkempt flame]

Wow it rolled back to when I had 4.5k scrap at outpost

[exotic thistle]

uhm no idea about that i never sit to hear that dj, i hope someone else who understand it better can help you!

[spark moth]

Yo The elec and water is fixed, but if you empty a jug of 5000ml to a planter box its still not correct

[limber venture]

Playing with cheater

[hexed nimbus]

Did you make a appeal yet ?

[limber venture]

Yes

[hexed nimbus]

K. Well association bans are atleast 7 days for first time

[limber venture]

Ive been banned for 2 weeks and its my first time

[hexed nimbus]

How long ago did you make the appeal ?

[limber venture]

The day i was banned

[hexed nimbus]

Bots currently down

[livid tapir]

check the status of the appeal at https://bans.rustoria.co

[hexed nimbus]

👆

[limber venture]

It only says appeal your ban

[hexed nimbus]

Then you didn’t make a appeal I suggest you do it now then

[limber venture]

But i did i can show screenshot

[hexed nimbus]

Then it might be a new ban as it says you can appeal so you are indeed banned

[chilly cove]

STOP MOVING ME!!!!

my question was not answered and my problem still exists

[timber bridge]

What can I help you with?

[chilly cove]

how do i make the dj bot work

[timber bridge]

You are not available to control that.

[chilly cove]

why is it there?

[timber bridge]

We would normally have it playing.

[chilly cove]

normally being under what circumstance?

and playing what?

[timber bridge]

Normally being most of the time.

[chilly cove]

ah, I see.

so this time is an abnormality that has caused it to not be playing.

why is it not playing now?

[timber bridge]

Fixed it.

[near halo]

I have to make a ban appeal

[timber bridge]

If you need to make a ban appeal please head over to our ban appeal site @ https://bans.rustoria.co

[near halo]

I just typed a whole ass thing and it says im not banned wtf

[timber bridge]

Please press the back button on your browser and it might save it so you don't have to type it again, Please wait 10-15 minutes for the system to update with the current bans and try again.

[near halo]

my base is def getting fucked rn

[timber bridge]

Sorry about that, unfortunately there isn't much we can do.

[near halo]

how long until a response

[timber bridge]

It can take 1-3 days for the appeal to be reviewed sometimes more sometimes less depending on the situation.

[near halo]

lmao wtf

[timber bridge]

Typically it doesn't take 3 days or more, but it can.

[near halo]

i need it to happen in the next 10 mins ngl

[patent geode]

^

[timber bridge]

Well sometimes it can, but it typically takes longer.

[near halo]

3 days over some petty shit?

thats crazy

[patent geode]

lmfao

[timber bridge]

As I stated it typically doesn't take 3 days.

[near halo]

you said 1-3 days

[patent geode]

cause this mf typed codes gg

[timber bridge]

If you want to be notified as soon as it is revealed, please link your discord with us via https://rustoria.link to receive a DM once the review is complete.

[near halo]

i cant unlink discord, ive changed discord since then

net ill pat your back if you pat mine

theres mfs in my core rn

[timber bridge]

DM me your Steam ID(https://rustoria.co/getmyid) and I will submit a request to have it unlinked so you can re-link the new one.