#support
1 messages · Page 1566 of 1
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
thx

are we able to ask how many tickets are in front of our own
I don’t think so.
You’ll have to wait for someone else’s to expire
sad :d
bruh my friend did nothing and got false banned j unban this man #free @calm coral
We are unable to unban people through there friends, tell him to come here so he can say what happened
Or tell him to make an appeal
he made an appeal yesterday
want me to join waiting for support?
It should take 1-3 business days for a response
he has never played on the server before and was banned for hacking
No need
so if they dont respond today then an extra 2 days
Once the appeal is made it should take 1-3 business days. And it being Friday you might have to wait the weekend
admin?
Not an admin, but what can I help you with?
on rustoria us medium the server is about to restart and we are on cargo. what will happen when the server goes back up?
I believe you should go to sleep on cargoship
will it despaun
You'll be good to connect in 5 minutes
Yes it will, you should go to your base when server restarts 🙂
That's why we have the timer
good to connect to the server ?
im on cargo : ( we tryna wait until cargo goes near base
I believe you could go on the black boat and go to sleep on there, correct me if I’m wrong
Hacking
Weird
server restart wiped every single tree in the grid my base was in... cany admin please spawn me in some trees ill buy a tree kit i swear D: XD
literally 50% of the tree just got wiped after server restart
They respawn. Just takes about 5 mins for the server to populate them.
We are unable to interfere with gameplay
i was indeed not good to connect, same message popped up again disconnected: Banned: hacking" this is the only server this happens on
Perhaps not hack?
if i was hacking i wouldnt be trying to get unbanned i would hop to a different server
Was your justification for not being a hacker "No hacker would try to rejoin after they where banned"?
-ticket
#ticket
#ticket
no my justification is having 0 play time on this server ive never even been able to load into the server
!ticket
Hey, @cedar lance
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Awe! I see, the server randomly choose you and just banned you.
I said a country name.
im glad you understand why im frustrated and trying to get unbanned
What is your steam ID?
#callingBS
hackers team in 10x
Hey, @round tangle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket 45
Hey, @round tangle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
you will need to do it in-game
/ticket add (ur report details)
Hey, @silk nebula
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i open ticket in the game @silk nebula
Good! and just be a bit patient for it be looked at
He was banned for the Anime Cat Girls. Please do not unban!
Try again in 5 🙂
will do thank you!
hey there! we dont discuss other ppl's bans,if u dont need any help,plz head to #general
ye plz give it some time to be looked into
our admins will check tickets asap
if he was full metal or coffee can with no hs that doesnt kill lol neither does 3 story falls
it worked thank you, I appreciate the help!
admin i think there is a cheater
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket add (ur report details including the evidence)
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
do it in-game chat
A player was banned for cheating yesterday and his team member is still on this server will he be banned?
@hallow seal Going to DM you
KK
/ticket
Hey, @lunar pumice
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket 235
Hey, @lunar pumice
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
this shit makes no sense
Hello, if I have proofs people played with cheaters on official servers will they get a ban?
i made a ticket but how do i add proof, when i do /ticket doesnt work
if you make a ticket maybe it will be helpful to catch them
ill dm you
ty
How do I get a VIP role here to talk to EU Long admins?
Hello, how to get money back for vip?
!donate
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
you can always contact our admins even if u are not vip
is 10x Eu wiping today due to force wipe?
but the best way to get them is to create a ticket fot it @rough pecan
yes
Can I dm you? Have a lot of proofs with videos of them playing with cheaters.
you will have to submit a ticket in #payment-support
sure you can,and ill do my best to teach you how to make a ticket with ur proofs
thx
hi guys
hi do you need some help?
who knows how to buy vip for .co server
!donate
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
log in with ur steam and then choose the server vips u want
ok thanks guys
hello you can transfer vip ? admins
have you used the vip?
then unfortunately we are unable to transfer.
Hello, why do I have 2 queues on the Rustoria Medium server for 3 hours already? Can you add slots please?
!slots
Hey, @errant vigil
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
And how to play if 2 queues do not move?\
!auth
Hey, @river slate
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
I’m sry to hear that but I recommend you to plan to buy VIP next time in advance.
i play with chu clan on us main but it was long time ago i was busy on school when they got banned by a teammate keep using nail gun tapping my teammates' head and med them,then they were banned for that reason but now they are unbanned and only me is banned now
/ticket
Hey, @next summit
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I can’t afford)
Have you submit an appeal?
!appeal @silver moss
Hey, @silver moss
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
ok
/ticket
Hey, @uncut bane
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @uncut bane
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Hello i would like to know why i barely see any messages in chat i dont see if somebody died near me or i killed somebody in chat if i use any commands i also dont see that in chat any fix for that? "rustoria 10x"
You probs muted the PM's.
Hey, @true valve
To see commands properly again, follow the steps below:
https://files.rustoria.co/3Gtj86sAKKhZ9fKJQvSZgtjVGtXAJyhg.mp4
Try that video in chat to see if it works, happened to me before. ^
ty
\
No problem
Hello admins, we are I'M clan and Why so clan
can you listen to us
Hello admins, we are I'M clan and Why so clan
can you listen to us
Hello admins, we are I'M clan and Why so clan
can you listen to us
Hello admins, we are I'M clan and Why so clan
can you listen to us
Hello admins, we are I'M clan and Why so clan
can you listen to us
Hello admins, we are I'M clan and Why so clan
can you listen to us
Hello admins, we are I'M clan and Why so clan
can you listen to us
Hello admins, we are I'M clan and Why so clan
can you listen to us
Hello admins, we are I'M clan and Why so clan
can you listen to us
we all banned with playing hacker
Hey, @torn parrot
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Hello admins, we are I'M clan and Why so clan
can you listen to us
난왜 별임
please cheack rapidply our appeals
Stop spamming please. If you want to appeal your ban goto https://bans.rustoria.co/
ok sry
yes Sorry
just know that we are desperate. plz sir
the best way to get u unbanned is to submit an appeal.
!appeal
Hey, @viral lintel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
help makro
How can I help?
EU medıum
!ticket @native crown
Hey, @native crown
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Please use our ticket system
How do i report a cheater bc me and my friend tried to f7 him but his name won’t show up
!vip
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
!appeal
Hey, @nimble jacinth
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Now after the force wipe, will for exampel the 10x no bp server have the same wipe
? So the next wipe is in 3-4 days?
https://discordapp.com/channels/274965952116817920/656251893596684290/916042069523435570 Yeah, 10x resumes as normal - (bottom part of that announcement)
is it only me that get a ban message when I try to spawn in my bag but I can still connect to the server again but when I try to respawn in the bag I get banned again
and I dont have any EAC bans and I have not even played on the server.
My stats: https://rustoria.co/users/76561198372326532
Im trying to play on EU Small with my friends
What does it say when you try to respawn in the bag?
I get disconnected and it says im banned for hacking again
Did you use vpn to connect?
no
!appeal
Hey, @nimble jacinth
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
I don’t think so.
Just wait for your response 😊
sure
I bought a VIP, but I'm still sitting in queue, help me
Submit a ticket there plz
You sure you got it for the correct server ?
@hexed nimbusyes
!website
:question: No tag exists with that name, check the spelling.
What you looking for ?
Where can I report someone cheating?
!ticket
Hey, @rose lava
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i was banned but i cant even appeal because i dont have email to get my steam guard code
!ticket
Hey, @rose lava
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @rose lava
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
/ticket
Hey, @hallow canopy
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @hallow canopy
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
You're only able to appeal with your own Steam account
So see if you can reclaim access to your email if you don't have access to your email
Or do you simply not get the Steam Guard in your inbox?
When i try to link my twitch it keeps saying something went wrong... do u know how to fix this?
Twitch and YouTube are currently unavailable
Hey, @livid tapir
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
ok thanks for your help
@fossil radish Are you ok there dragged you twice and you didn't seem to be here what can we help you with?
i wanna unlink my steam and discord https://steamcommunity.com/id/195815891591/ thats my steam
Best Builder / Basebitch no cap. Handcam : https://www.youtube.com/watch?v=PPzMbqJhR0w <3
Hello! I have been in queue (you are next) for 5 hours.... Im not sure if its bugged or what...
i need help, theres a cheater on rustoria medium with 10-15 hours on battle metrics
!ticket
Hey, @tidal dew
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hello! I have been in queue (you are next) for 5 hours.... Im not sure if its bugged or what... Does anyone have info if the queue is broken?
how to i did it report cheater?
I believe the queue is fine,maybe check your network?
!ticket
Hey, @sterile crescent
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hi can some admin send me DM i want to talk with him about important problem on your servers
@silk nebula my network is doing great! Been in discord for the whole time aswell.....
Is there diseil fuel at the new junkyard??
!ticket
Hey, @proven lichen
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @proven lichen
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
a friend without vip disconnected and yet didnt get the slot...
oh that’s weird,what server is it?
Rustoria.co EU Long
@silk nebula can u send me DM pls
well I’ll contact someone to look.
Sure
Thank you for your time!
Hey, @radiant stirrup
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i wanna unlink my steam with my discord / twitch / twitter ect, this is my steam : https://steamcommunity.com/id/195815891591/
Best Builder / Basebitch no cap. Handcam : https://www.youtube.com/watch?v=PPzMbqJhR0w <3
Hey could u plz dm me?
hello any admins or modt to talk to ?
Feel free to dm me
!slots
Hey, @radiant stirrup
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
/ticket
Hey, @bright badge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
okay. i got a disconect and it didnt save the slot. thats why
but thank u for the time 🙂
Tornado my friend took a screenshot of what it says in the chat when I get "banned", can I send it to u in dm??
My vip doesn't work
!vipissues
Hey, @open pulsar
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
sure
How do i false ban appeal
keep getting kicked for ban evasion but i dont have any game banned alt accounts
or anything cheating related
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
5x trio cargo is stuck
!appeal
Hey, @wispy kindle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Please submit a /ticket in-game and our admins should be on it 🙂
we both know that'll take forever
!appeal
Hey, @sonic marsh
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
No it shouldn't our admins are normally really quick to respond. Best Admin team on rust.
😹 good one
so wait can you get false muted?
No it is the truth, however if that is all we can help you with please move to #general 🙂
Yes false mutes are possible but are not likely.
oh ok just wondering because i got muted for no reason
For how long?
6 hours
wheres christmas kits
That is normally a mute for homophobia, racism, or similar.
hmmm well idk because i havent said anything that i shouldnt have been muted for but i will wait and see
Okay sounds good 🙂
!appeal
Hey, @gentle quest
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
i want to unlink my discord https://steamcommunity.com/profiles/76561198372326532
Hello admins again, why is the queue not moving, I’m already standing in the queue for 11 hours. It was 37, right now, 1 turn, I have been waiting for 3 hours, this is 1 turn
is the trade for Diesel removed on 5x?
Admin ? i do the mistake in purchase? can you transfer my payment and switch Rustoria EU main to medium ?
@uneven shadow go to the channel below #payment-support and create a ticket there
i am sure they will help you to sort this out
i created
where do i create a ticket
make a /ticket in-game if you want to report something or a player
- /ticket add (message) and type /ticket for a list of commands
but for payment issues go to #payment-support
@shadow spindle
admins will see the message in a chat like this one
here is example : steam ID : 76561199129379901 Server Effected : Rustoria EU main Payment : Stripe e-mail : hashirama0v0@gmail.com Issue : wrong server when i buy VIP; need transfer VIP on server Rustoria EU Medium
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i cant get my steam auth to work
admin? i buy vip on eu medium and i dont have it
What do you mean exactly?
Please submit a ticket in #payment-support
could i talk to an admin about my ban appeal quick in the support VC?
!ticket
Hey, @mossy plume
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
uhh my VIP is bugged
maybe you should make a ticket for it there #payment-support
Ty
Hey, @raw sedge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
They are working diligently to get to all tickets, thanks for your patience.
how do u get xmas if the thing is bugged
Any support on?
Feel free to dm I can’t do voice atm as im on my phone
can i dm as well ?
Same reason right ?
ye
I told him he can send you the info as it involves the same thing
how od i make a ticket for vip
does the US 5x trio wipe tomorrow
!vipissues
Hey, @astral vault
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
Yes if it’s due to wipe it dus #wipe-feed
<@&274971100184576010> Hey i need to talk to an admin i have a clip of a guy cheating on 10x EU and i cant upload it to YT
please do not tag admins / staff
?ticket
Hey, @light geode
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Please do not ping staff and use the system provided ingame. use /ticket in gamechat . thank you
Correct account linked or linked at all for that matter ?
its linked im playing rn
If it’s the correct steam and discord that are linked it should work
Just double check it
yea i got skin commands and everything
You you got the vip I mean linked your discord and steam account
!link
Hey, @haughty sail
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
yea let me double check
the twitch link wont work
Twitch and youtube linking API are broken we are waiting on a fix from them.
hey, someone in chat said "ill give a free mp5 to whoever says the year nixon died first"
so i did then i got muted for 12 hours
can you give me the server name, his name and a screenshot proving that
Rustoria.co US Main - his name is Waters, i don't have a screenshot unfortunately but everyone in chat saw it and can confirm
I can give you his steam id if that helps
I don't really care what you do to him, I would just like to be unmuted
a lot people fell for it too, wasn't just me
oof im a mod for modded not vanilla
@slow birch how do we go about this?
if you have it send here please
his steam id is 76561198357403349
my steam id is 76561199223531498, a bunch of other ppl also got the 12 hour mute because of it but idk all of their ids
ANY ACTIVE ADMIN?
unmutes probably wont happen
not admin but might be able to help whats up
Active hacker on 10x EU, ragecheats
Unmutes won't happen if you said something that the Auto filters picked up then the mute won't be lifted.
i have clip, can we get a swift ban? pm'ed u clip
dang thats unfortunate, why is that year a banned phrase btw?
probably some other serious event happened in that year
!ticket
Hey, @hushed shoal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
3x no bps please help me
What's up?
Hey, @vague cosmos
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
You will need to upload the clip on streamable or YouTube
And include it in your ticket in-game.
oh okay i got you
Great 👍
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@timber bridge my internet crashed and i am at 90 queue can you please skip me
No we will not skip queue for anyone that crashes during loading, sorry.
i have a bug, somehow an hqm "floor" is stuck to a normal wall w/o half walls or other floors on the other side and i cant use /remove can an admin destroy it by any chance?
@timber bridge any active server mods/admins online. I need help with getting rid of a cheater
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@timber bridge what's the point of having a support channel then?
Either way.. sorry.
for not ingame things
bruh kk thanks
To help with issues.. however you have submitted a ticket and an admin will get to your ticket shortly.
The problem is not even only the fact that they cheated with ESP its also the fact that they DDOS in to the server
Your the guy with the hqm floor triangle right? I believe we spoke yesterday
submitted ticket 👍
nope it happend today
Great an admin should get to it shortly.
normal floor just sticking to my wall and nothing else holding it
anyone know why the 3x no bps us didn't wipe today
cuz it force wiped they skipped wipe
Can you join #368790610783764480 for me?
how u make ticket
Hey, @sharp willow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
not a rule brreaker
just got vip today n wanna switch it from eu to us
Ahhhh. Sorry about that, please head over to #payment-support and submit a ticket there :)
ty
No problem. :)
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
hey @gleaming hound still havent heard back.
Hello, I am not sure they ate active right now. Anything I can do?
maybe.
What is the punishment for making jokes about real life stuff/harassment??
Gotta be more specific.
i talked to him yesterday about my appeal that has been under review, its been about 3 days. he said if it wasnt checked on today to talk to him and he'll see what he could do,.
When did you submit the appeal? What date specifically if you know?
i believe it was 2 days before wipe, i actually spoke to you first, but yesterday he was on and responded to me while i was checking in on it
you guided me to linking my discord and steam
how long do it take for an answer usually
I believe that was suitingape but I do believe we spoke. DM me.
if I have to restart my game, can I skip queue if I load back quickly?
I remember this was a thing
They work as quickly through them as they can.
only a stevious thing pretty sure
never played stevious, talking about official
No, we do not offer that here, sorry.
dunno then
damn
well I have a sound glitch and cant hear anything, and waited 3 hours to get into the server... this is fun
Hey whys it when we say the date "1994" we get muted / banned
That is unfortunate. Yeah sorry.
ok sweetie
It's just a question if you don't mind
@viral condor I'll DM you
It is a bypass for something else, that is all.
-_-
You asked...
i got muted for a hour for saying 1994 can i get umuted?
idk what it meant my bad
@timber bridge
No sorry. If our chat filter catches you you will have to wait out the mute.
We do not unmute if the auto filter catches you.
damn alright man
I cannot join support
^^^
^
<@&274971100184576010> i just got banned for playing with a hacker i didnt know he was hacking i just met him on a LFG
Please do not tag staff unnecessarily.
Hey, @rough bone
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Is the auto filter broke? it seems like people are being muted/banned for little to no reason I've had friends being muted for saying 1/900 kits
@heady sedge Depends on the situation- it's normally spot on but doesn't mean there aren't occasional false positives
https://bans.rustoria.co/ is the best for a possible false mute
@rough bone You around?
yes
Can you join Waiting for Support?
Join Chit Chats?
nope
No sir
nope
i cant join it
Hmm. That's weird.
That is weird
@smoky linden are you and @rough bone together?
Okay, try resetting your router and try to join again
me ?
Yes.
why do i need to reset my router ?
Never mind. It's a discord issue.
ok
am i waiting?
where can i report a cheater
I thought maybe a internet glitch but same for me even.
@solid owl In-game "/ticket add (your report with details)" - doesn't hurt to combine that with an F7 to report to EAC as well
Beat me.
@solid owl You can submit a link in with your ticket to an unlisted YouTube video, Streamable, or Medal clip
oh i sumbmited his profile
Can an admin go on Rustoria 5x and watch this Billy kid pretty sure hes scripting
@tame lotus "/ticket add (your report)" in-game, would delete anything here since it's public and it doesn't help an investigation
I will say with scripting suspicions specifically it can be a bit more difficult to be certain so F7 to report to EAC for a scan is always a good bet if you're thinking primarily that as a possibility
can you guys 1st person view people now ?
@analog tartan I can't really talk in-depth about everything with it but yeah, you can see that in the updates and all that
yeah i hope it helps a little it's kind of boring trying to retake rig while getting straight lined by a kid with 200 hours
Totally agree
yo can I get some help with me ticket (649) pretty pls It's been 3hrs
We'll always try our best to remove every single cheater - from what I've seen they usually end up having their time run out
@near halo Would recommend uploading the clip and submitting it for review with a new ticket - normally good to just designate one player on the team to send in a detailed ticket with any evidence possible

@spare widget I'd rather prefer screen sharing. There's was a lot to it and it wasn't just me who was affected by the cheater.
It wasn't just like straight aimbot or scripts
@near halo I get it- we can talk in voice support in a moment
Can you join Waiting for Support?
In need of support!
@spare widget the rustoria discord is bugging out. Could you call me normally?
@near halo I think Discord is having some major issues as a whole right now
@spare widget Can I be unbanned please and thank you
@spare widget alr call me when you can. (pls soon)
Hey, @karmic berry
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
does the waiting for support work?
Cheater on long need support
Hey, @drifting iris
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
does hero rank on 5x get kit builder
Kit builder is a separate kit from hero
how do i buy
I don't think the builder kit is available for purchase on the Zeus which is why I was confused on the 5x you were referring to.
I do believe it is sold out.
Oh okay
Yeah sorry about that, they become available when other users subscriptions expire so keep an eye out for it :)
Also, how do i achieve the santa/xmas kits?
ty
No problem :)
ly
im confuse
was my vip switched or no cuz the ticket got closed but i didnt see messages
Check your dms there should be a answer there.
Sorry?
Yo I was just banned for an hour for saying nixon died in 1994? (Drunkle Randy)
Just wondering what rule I violated there, If I did Ill sit out my hour without complaint.
I just got false banned cuz im playing on geforce now I think
how did u not know geforce is bannable
1994 is a common bypass for another word and isn't allowed to be said in chat.
Can I get an unban, I was tricked then
False. Geforce is not bannable.
bruh no shit
I honestly did not know
I disconnected due to inactivty came back and was banned
Im totally not complaining here, Just asking if I could be let off the hook this once
DM me.
We do not unmute if the auto filter gets you sorry, however send me the user profile of the person that tricked you please
it says I have to be friends with you
goof was banned
It was in text chat, im long away from being able to report, abd I think banning me for saying 1994 is a little unfair, what if someone asked me what year primus released sailing the seas of cheese
We accept both using PayPal and stripe.
Yes please send me the steam profile of the person that baited
bruh^ dis dude
Again how can I do that, I was just answering a question quick in gamechat, Im banned lol
You know how quick gamechat moves my dude
Please head to #general if theres nothing else you need help with.
Do you happen to know the user that said it?
No, I was just answering a common history question
ok i will but he already said 3 times that no he dont lol
I was falsely banned lol
It isn't false, I have explained to you why it happened as it did.
he didnt say it in a hateful way!
Theres nothing in the rules against it though. your explanation doesn't work with the situation
Bans are not automatic for chat violations it means you have a history of saying scandalous things
I said my mom was gay? yeah what of it if you think thats wrong you have the problem.
Final warning, #general
Great to know, anything else I can help you with?
I'm reporting this whole situation to facepunch
Sounds great 👍 anything else I can help you with?
?appeal @rich junco
Hey, @rich junco
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!appeal
Hey, @rotund eagle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
ayo bruh im tryna appeal can i go in the vc now?
Give it a few minutes and it should go on your account .
i have a concern about my 12 hour mute
What is the concern?
hey i bought vip on rustoria us medioum and when i got on i had a 70 player q
Yes. 1994 is a bypass and isn't allowed in chat.
why is it a bypass its literally a year
No problem 
i didnt even type 1994 i typed 1984
Because it is and goes against our chat filter.
why is it even in the chat filter bruh
can an admin help?
We will not remove a chat filter violation mute.
how would i even had known i literally never been muted before
Sorry about that when did you make that I purchase?
also whats so bad about 1994
why is it not allowed?
If you take 5 seconds to google "1984" you will know why
like 10 mins before force wipe
people put a n and a r at the end
tell me why
its a book are you serious?
You have been answered above.
no
look harder
It is still not working?
tell me why
We have, anything else you need help with?
like what dog it makes no sense its literally a year
ill try again
yes answer my question, stop avoiding it
why were i banned for saying "My brother was born in 1994"
i said in the chat "last time i had an ak was 1984"
No we answered you to the extent of it, it is a bypass.
and i got 12 hour mute
why is it a bypass?
stop arguing about your mute, nothing is changing my guy have a good day
bruh i didnt even say the bypassed word
lmao shitty support
i said 1984 💀
Please make a ticket in #payment-support
what about 1984 though cause its not 1994
look at the logs cause its not the same as the bypass your telling me
Final warning.
You got no real answer for our ban. Not even a real answer for why we were banned / muted. Arent you support? Supposed to help us?
Final warning.
admins can you ent.kill the chinook near sewer on rustoria us long
its fucking out teammates up rn
this is a weird kind of censorship tbh
What is?
deleting the chat and such
I have answered there questions as far as we can. Anything I can help you with?
Have you made a ticket in-game?
well i took screenshots of the chat, so delete away
the chinook just got deleted
That is fine. If you do not need help head to #general
Thanks!
No problem.
Great!
Is there any way that you could help me with a bug in my game, its completly unrealated to your server but I dont know who else to ask
wat is it
The water keeps glitching out
admin ?
Yeah sure, what's up
I have looked it up on youtube but I cant find anything
admin ?
Not an admin but how can I help?
send me a pic
When you attempt to join can you send me a screenshot?
There is no time to expire on that. You will need to appeal.
appeal where ?
@pallid ember What's the deal with the water? Flickering or what?
You can appeal @ https://bans.rustoria.co
Yes lol 
how old are 30 and ur admin dont have work just waiting to help people LAMO 24/7 online
That is cool, alright.. if there nothing else I can help you with please head to #general
@true shore You're unbanned about 15 minutes ago, yeah?
yah
Looks like it should be fine once the system processes completely
Awesome 🙂
Hopefully no issues in the future and you just have a good time
zaddy ?
zenzen why all rustoria admin 30+
Are there admins who are 30?
yah maybe u
LAMo
Go have fun or just go entertain yourself somewhere else. Goodnight 😛
am dead
@modern bloom Ah, unfortunate 😦 Looks like a spelling error caused it to be a bit of a racial slur
A previous incident caused it not to just be a mute but rather the short temp ban. Should lift soon and then usually the system takes a little to process for chat ones specifically
Would probably recommend trying back in 10 minutes or so to see if you can connect if you'd like and then be careful moving forward with typing. Hopefully no problems
where do i report a cheater here?
!report
Hey, @grizzled geyser
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
We were banned for saying a year, and now we're getting raided and cant defend, ty for 1hr ban for nothing<3
I have explained why the 1hr ban occurred.
If i appeal a ban and it gets denied can I appeal again? cause I got false banned
Why one hour? Why not 10min & a warning?
You were banned for 1 hour because of scandalous chat history already.
It adds up more and more to a 1hr ban. Thank you I appreciate it.
If i appeal a ban and it gets denied can I appeal again? cause I got false banned
If it was denied it was for good reason and cannot be appealed again.
Sorry.
no way bruh
man
I got banned for ban evasion and im not even cheating nor do I have an alt account that is game banned why else would I be banned for ban evasion
just got kicked out of my server randomly, can i get a skip if i provide a clip w proof?
Every appeal is looked into one by one. We don't deny appeals without having proper evidence of the reason for the ban.
We do not provide queue skips for disconnection for crashing sorry.
So why else do you get banned for ban evasion if its not for having a game banned alt?
bro i have been banned for 2 years for group limit
makes no sense because I've been playing on rustoria servers for over a year now and all of a sudden I'm banned?
im just trying to play again
Did you make an appeal?
Go ahead and send me your steamid
yes a long time ago
Can I message u rq to look into my case?
@near halo Just checked- looks intentional but I'll let the admin know who's handling it that you're appealing
I would assume you'd hear if anything changes with it
wdym intentional?
@oak iron i sent it
You shouldn't be banned.
i am i can screen share
I was making sure it wasn't a mistake - sometimes can have separate type of issues that can be cleared up immmediately. That's not the case with this
ive been banned for so so long
ah okay, but your making sure it gets looked into again? I'm just so confused cause I was on the server yesterday and got banned today. What other reasons do you get banned for ban evasion if its not for having a game banned alt
Yes, reaching out to the admin and I would think if they have anything further they'll reach out to you. And usually the case but it depends.
i even talked with admins and they said they would unban me and they never did
@fleet granite It doesn't look like you're banned on that account. Try to connect right now?
Yes
!report
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@rigid fog Of course. Always good to report in-game with the ticket system if you suspect rulebreaking
can you check my ticket
They're always checked as soon as possible - just a lot of other people with concerns as well. You'll 100% receive a response if you submitted a ticket in-game
is there any way to add on to the ticket ingame?
It's fine to submit another ticket with additional information or evidence
Just try to not spam them obviously and no need for multiple team members to send in duplicate stuff
!ticket
Hey, @inner cove
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
zxc- this playername was camping the outpost trading terminal trying to run a script to get scrap
why is "1994" a banned phrase?
some guy asked me what 1993+1 is and i got 12 hour'd
^
No admin support?
sane
i need support!@!
<@&874995535881326632> i got muted for 12 hours for saying pakistan
lol
lol
<@&874995535881326632> ive seen trapped between 2 players for 20min in a vent i need help
/ticket
Hey, @median crater
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @median crater
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Can i plz get some help on rustoria 2x ive been trapped between 2 players for 30min at the outpost train vent
LOL
LOL prob
I got banned in chat for an hour from saying 1994. and my body in outpost was killed and I lost all my loot
it says my body when i "died" was at the bottom of the map when it was really at outpost. Can i please get help
<@&274971100184576010>
Please can i get help or know what the hell is going on?
<@&274971100184576010>
can i PLEASE GET SUPPORT
<@&274971100184576010> <@&415898423460626432>
@rotund nexus It's a known derogatory term that is being used by players in this game frequently to attack other players with so therefore it is mutable for anyone who says it. This is taken straight from the wiki:
"Paki is a term typically directed towards people of Pakistani descent,[1][2] and as a racial slur is often used indiscriminately towards people of perceived Pakistani descent in general.[3] The slur is used primarily in English-speaking countries. In the United Kingdom, Scandinavia and Canada, the term "Paki" is commonly associated with "Paki-bashing", which consist of violent attacks against people of Pakistani origin."
Hopefully this clears the confusion up.
Ah shit
There is a ban in place because people use the word as a work-around to say the slur.
Why do you guys allow baiting for banned terms in chat?
Admins do not interfere with in game events. If you are unable to get your loot, maybe f1 killing and waiting until they lose interest
Yes, you could appeal, but 12 hrs isn't all thay long
Kk
i got 12 hr muted cause some1 asked me what 1993 + 1 is
why not mute them for baiting...?
😂
Please create a ticket on who baited you.
I got baited too someone said what starts with p and ends with n it was me and @sly carbon
There is no need to ping admins. You can appeal if you wish to do so, or wait until you get banned
i appealed cause of it do you know if im unban?
Carti if either of you know who baited you, please make a ticket in game
idk
Neither do i ill just wait
cause now i have to play osu and wait till unban
If your discord is linked, you will get a dm from a bot. You can also frequently check http://bans.rustoria.co/
yea 1 hour
I got muted for 12 hr
its under review so im gonna be waiting for an hour anyway
ok submitted my ticket for the person who baited me to type 1994 🙂
Great!
also why are 2 rustoria chat mods just grubbing a rustoria streamer
Haha who?
Stream sniping isn't against any rules 🤷♂️
vincent was also randomly muted for 6 hours ... 
wouldnt be able to pull up his chat logs to see if he violated any rules would y ou?
ive been getting killed by the same stream snipers for the past 2 weels
i mean idk its just kinda weird 2 rustoria chat mods are stream sniping >_>
nifty
I don't believe that either boom or zacreep are chat mods, but stream sniping is allowed
What's up z?
is there a way to get me unban or do i have to wait the hour?
oh really? guess i was misinformed
i have an hour ban for saying pakistan
If you appealed its in the works, but your probably just going to have to wait the ban out.
The hour is already almost over if thats any solace
i got 4 min lmao sorry for asking i was playing osu so time went fast
@upper escarp do you know if sam sites shoot hot air balloons now?
know this aint the place to ask but
I believe they do? im not entirly too sure
thanks nifty for helping me pass the time bans up lmao
anytime :)
if you have his steam ID please create a ticket
i need help
i need help 。this .co server ?
Hey
hi ,bro ,i got bann for .co this server , thats show me :im play with hacker , but im not the hacker and dont k whos hacker ,whats i can do right now ?
!appealcn
您好, @quick horizon
如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/
如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。
当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。
thx
Maybe I should tag <@&274971100184576010>
❤️Welcome To My Profile❤️ 𝘼𝙗𝙤𝙪𝙩 𝙢𝙚 :Goodfeeling: ★ 20 ʏᴇᴀʀ ᴏʟᴅ ★ ᴍᴀʟᴇ ★ ᴄᴢᴇᴄʜ ★ ғᴘs ɢᴀᴍᴇʀ⠀ 𝐋⠀𝐈⠀𝐍⠀𝐊⠀𝐒 ★https://www.youtube.com/channel/UCK-JyH5QJaHf3YWqkFie2bQ Dokud máš hejtry a narůstají tak to děláš správně. Až se přestane o tobě mluvit tak přemýšlej co děláš špatně :)❤️
connect 10x.rustoria.uk:28015 server just wiped instead of reset hurry fix
I have notified staff. This is the 10x EU?
That's correct.
yes
Okay one moment
Amazing, thank you.
roll back or somthing
They will be around to check your tickets shortly. Thanks for your patience.
Hopefully, hahah. Sometimes it'll take some time, I mean. Busy people can't do multiple things at the same time, hahah.
Some might be sleeping aswell, the people with the right powers to actually fix it (:
Patience is key to everything, hahah
Yes, we have staff with the power looking into it now. :)
Sweet! Sounds great
nice thanks so much they just reset omg thank you!
You can always count on them (;
@here
We have a great team of staff here.
I mean, there's a reason I have 3,5k+ hours on the Rustoria servers. Lol
cheater
Hey, @visual sleet
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
For sure!
/ticket
Hey, @tribal meadow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
<@&274971100184576010> huge hacker on us main
i got like 1.4k hrs dang thats alot
yeaa hard cheating on mini with tommy. all hs
Please do not tag staff unnecessarily, please use /ticket in-game
@fierce hemlock. Report them with /ticket.
sorry
hes wiping the whole server right now
i figured one less ticket would be best probably have 900 tickets for him lol
Remain inside the base and that'll hopefully be dealt with shortly (:
10x EU should be back to normal. Booting up now.
connect 10x.rustoria.uk:28015
YO HOW do i report a scripter
Hey, @reef shell
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
im confused so theres a kid in rustoria.co ukn named vortex hard scripting 150m beaming with ak and 350 hours
Reporting with F7 & /ticket is the best way to make a difference
bruh / ticket in what
Hey, @reef shell
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hi i need support
What's up?
can you drag me so i can talk
Anything me as a non-staff can help you with?
i need a staff to help me
Hello, I cannot speak in Voice but feel free to DM me.
Alright then (:
Thank you :)
i need someone in voice because it is to long to type
What is it regarding though? A cheater, vip issue?
I can get in VC in a sec if you wanna wait a bit
how active are the admins on us medium vanilla?
Depends on the time usually but they try their best to monitor all the servers
how do they monitor might I ask? like do they watch in game events like heli or aidrops n stuff? The amount of blatant cheaters in the north western region of the map is bonkers
Like, im not even tryna be overdramatic or anything but all these massive ass bases have one
They usually are attracted to servers that have opened tickets that need to be answered as in cheater reports and such
So I would personally make a ticket if I wanted to get an admins attention
so lag
Hello yup i was coming to ask about it too i'm playing on it it's not visable at all
bruh i was killing a naked
yea it's not even visible on servers list
admin
wtf man
eu medium ddos!!!!!!!!!!!!
lol RIP my gear
RIP RAIDERS 😂😂💔
getting raided? ddos the server
now what, no support no one nothing
hello
We are looking into please be patient
Restart server 🤷♂️
quickly!! pls
much better to find out who the ddoser is if he isn't behind a proxy
正在努力,请耐心等待
Restart the server
Yep
if u restart, they lose all chance of catching the ddoser lol
99% chance it's some russian kid who doesn't even know what proxy is
Will the server file back? How long does it take to roll back?
10 min maybe ?
rollback to night would be best
为什么这么久
most people inside their bases and if not, they are cloaked while sleeping
Back to the file when the server was just wiped
我已经告诉管理员了请耐心等待
No, there are people raid my neighbors castle 😂
Q18 The team at the Rocket Base is raiding, aren’t they pissed off after returning to gear?

fuck raiders in any way possible
refund my vip on eu med
Love how the admin that banned me for no reason doesn't read their dms looool
what admin support lol
Personally feel that the reporting process of .co is lacking and perfect
In-game command reporting does not effectively deal with hackers
Hackers and mouse macros in the server are disgusting
Hey, @north bone
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Many are software macros
5-7 min rollback
If you have suggestions #feedback-suggestions
vpn ban need help
vpn ban need help
!appealcn
您好, @trail crow
如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/
如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。
当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。
I have pleaded and bound discord
/ticket
Hey, @velvet kernel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
