#support

1 messages · Page 1565 of 1

marble mantleBOT
compact parcel
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Just ping me with your steam id

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As my dms are off

silk nebula
#

Cheers Natheartoria

fading hawk
#

!steamid

marble mantleBOT
fading hawk
#

76561198923937214

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my steam id

compact parcel
fading hawk
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yes my team mate

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get banned but me im not a cheater ...

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and I didn't know he was cheating

tired goblet
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why are scripting bans perm and not gamebans

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i was banned over a year ago by someones whos not a mod anymore and im still banned and i know 5+ ppl with gamebans that play

hexed nimbus
tired goblet
#

what?

compact parcel
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Which is why it's only 7 days

fading hawk
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oh okay

nocturne rain
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hey there

tired goblet
fading hawk
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but ... now my base is raided

hexed nimbus
tired goblet
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and still cant play even tho it was over a year ago

fading hawk
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unban me i defend my base and banned my for 6 day

tired goblet
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Lucky??? i dont script🤣

compact parcel
hexed nimbus
tired goblet
fading hawk
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unban me i defend my base ...

hexed nimbus
tired goblet
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there was something but it was overa year ago and im not gamebanned after a full year

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cus i dont use scripts

fading hawk
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Ok ok ...

hexed nimbus
compact parcel
marble mantleBOT
compact parcel
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It starts with 765

tired goblet
#

76561198804865142

grim stirrup
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Need support

hexed nimbus
grim stirrup
#

is it possible to transfer vips to another server

hexed nimbus
grim stirrup
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yes but only like a week

hexed nimbus
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nope sorry

grim stirrup
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i still have like 20 days on the vip and im not playing on that server anymore

hexed nimbus
grim stirrup
#

what

hexed nimbus
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TOS for vip packages

latent solstice
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is there a way to see us medium map

jovial fossil
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thats a link for the EU medium vip

hexed nimbus
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look bottom left

grim stirrup
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^ what deathbomber said

silk nebula
grim stirrup
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i mean i know you guys can transfer my vip

hexed nimbus
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but long story short cant transfer only if there would have been a mistake made when buying like for wrong server then if not used yet it can transfer otherwise NO

grim stirrup
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just dont want too because greedy, its cringe.

compact parcel
hexed nimbus
compact parcel
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If the answer is yes, then we can't transfer it

hexed nimbus
grim stirrup
#

i understand rustoria is a internet mogul corporation, I am in close connections with a mogul as well I know your games

tired goblet
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hahha

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bro wtf r u saying

tired goblet
hexed nimbus
grim stirrup
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$11 is a lot to a broke college man

compact parcel
grim stirrup
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I put all my money in AMC stock

compact parcel
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Speaking of that not sure why I havent cancelled it

grim stirrup
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money moves baby

compact parcel
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But this channel is for support, so let's take this to #general

wanton garden
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my discord is saying its linked to another steam so i cant link it to mine for my VIP, can anyone help w that?

ashen shoal
#

Can an admin/mod join VC support?

compact parcel
# tired goblet am i still perma banned?

As I stated, I said I'll look into it but don't expect anything to happen, if your appeal was denied and I dont contact you directly stating otherwise your ban will remain

tired goblet
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ok and my appeal was denied by someone no longer a mod the day i got banned

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thanks for looking into it though

near halo
wanton garden
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my discord is saying its linked to another steam so i cant link it to mine for my VIP, can anyone help w that?

vapid rock
lyric stream
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whats the map for eu small?

lunar umbra
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yo

glass sequoia
marble mantleBOT
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Hey, @lunar umbra

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

compact parcel
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

main raptor
#

Someone on Rustoria US Main made real threats to me, "Wait till I find you in real life." They said.

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I'm hurt and scared for my safety.

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'Ol PowderDays was their name.

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How do I report them?

sinful silo
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Do you have screenshots?

main raptor
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They said it in VC

lyric stream
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whats the map for eu small?

tribal knot
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yo can i transfer my vip from eu main to med my teams brain dead

neat pumice
neat pumice
tribal knot
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nope

sinful silo
tribal knot
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got it a few hours ago in prep

hexed nimbus
main raptor
lyric stream
#

ok

neat pumice
main raptor
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Got it.... thanks.

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👋

reef rain
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it says my game needs to be updated but theres no update to download

neat pumice
reef rain
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No :

neat pumice
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You absolutely need to do that 🙂

keen anchor
#

did hapis come out/

deft parrot
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did rustoria 3x no bps wiped?

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eu

hexed nimbus
nocturne rain
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Someone help me how do i update my game i can't join the server other wise

hexed nimbus
keen anchor
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@hexed nimbus is hapis up?

nocturne rain
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ty papi

near halo
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Wtf i bought vip for eu medium some days ago and im in queue?

hearty swan
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same

mental badge
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!ticket

marble mantleBOT
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Hey, @mental badge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

keen citrus
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pff have vip and im in queue

river slate
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When is eu nobp 5x next wipe now then?

mental badge
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how do i make ticket on discord?

lunar umbra
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can you guys load more VIP for US Long

hollow aurora
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I boosted the server but I don't have the rewards

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In game

errant edge
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Any more VIP for EU Long?

keen palm
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Any more VIP for EU Long?

sinful silo
hollow aurora
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Yes

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Even unlinked the old one yesterday

sinful silo
hollow aurora
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Yup

sinful silo
hollow aurora
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Like 3 days ago

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It was pretty recent you wouldn't have to scroll in the channel

sinful silo
errant edge
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Can someone confirm if more VIP for EU long will be added please.

hollow aurora
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Yes

errant edge
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Otherwise i go join another server ^^

hexed nimbus
errant edge
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Cheers guessing i play medium then

hollow aurora
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Bigger Mike lmao

hexed nimbus
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unless current package will expire then that will become stock again

sinful silo
real hollow
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Its any vips for content creator?

hollow aurora
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OK take your time idc how long just as long as it's fixed

heady belfry
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76561198882292221

sinful silo
storm crow
hollow aurora
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Yeah it says go to discord

real hollow
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Its any chance getting vip as a content creator i cant buy vip for my self 🙂

sinful silo
hollow aurora
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I'll look again

heady belfry
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@balmy cypress it was mike i think

hollow aurora
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Zenithsoma#0001 yesterday at 12:59 pm

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Yup its linked

sinful silo
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Hmmm very odd

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Can you hop in waiting for support I may be able to help you easier

hollow aurora
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K

ionic dragon
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I accidentally bought vip for eu instead of us, can i change it?

hollow aurora
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One sec my discord is being weird

sinful silo
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Ok take your time

hollow aurora
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We might have to do this thru text bc everytime I get moved I get disconnected

sinful silo
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Ok thats fine

full pawn
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Hey i just bought EU main VIP but its still putting me in the queue??

sinful silo
hollow aurora
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OK cool I'll do that now

sinful silo
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Because there isn't much I can do besides make sure you have everything you need linked

hollow aurora
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Thanks for the help, appreciate you taking the time out of your day to do this

sinful silo
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All good sorry I wasn't able to fix your problem

raven mist
hollow aurora
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All good it's like one extra point in the shop it'll be fine

hollow aurora
lunar umbra
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you guys going to add more VIP for US Long?

raven mist
gaunt vector
karmic vault
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why am i kicked banned

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on eu long

gaunt vector
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@balmy cypress I know ur busy but I am having the same problem I did a couple months ago, I have a subscription for vip to us long but my perms don’t appear in game such as queue skip

gleaming hound
gentle patrol
#

any admin around? my teammate got vpn ban,he had appealed76561198971812906

balmy cypress
deft plank
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i cant link youtube

gentle patrol
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luke help me!

sinful silo
karmic vault
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it says kicked banned

gleaming hound
deft plank
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okay

gleaming hound
karmic vault
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no

gleaming hound
gaunt vector
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Ty @balmy cypress ❤️

balmy cypress
deft plank
wild bough
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i have a ? for a admin or someone with the know

gleaming hound
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!appeal @karmic vault

marble mantleBOT
#

Hey, @karmic vault

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

wild bough
gleaming hound
sacred grail
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any admins on?

gleaming hound
karmic vault
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support ?

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here ?

sacred grail
gleaming hound
sacred grail
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i havent heard anything since putting in the appeal

gleaming hound
sacred grail
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just been patiently waiting

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gotcha il check thaty

shadow spoke
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Anymore slots opening on EU long?

gleaming hound
marble mantleBOT
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Hey, @shadow spoke

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

robust crag
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how do i make a ticket

sacred grail
shadow spoke
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huh weird how us gets more than eu when eu has more ppl lol

sinful silo
marble mantleBOT
#

Hey, @robust crag

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

cobalt hollow
#

!ticket

marble mantleBOT
#

Hey, @cobalt hollow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

harsh raptor
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Can I change my VIP status from one server to another? I bought a VIP status by mistake on the wrong server.

gleaming hound
gleaming hound
wispy loom
sacred grail
gleaming hound
viral lintel
#

can someone help us

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we just got banned for playing with a hacker, no one is hacking on our team

gleaming hound
marble mantleBOT
#

Hey, @viral lintel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

viral lintel
#

!appeal

marble mantleBOT
#

Hey, @viral lintel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

viral lintel
#

1-3 days????? Bro wtf we arent even hacking

copper night
#

please be patient and wait for your appeal to be responded to

viral lintel
#

Its wipe day we just got a good start...

copper night
#

Unfortunately your gonna need to wait for your appeal to be responded to, with
"Standard response times are 1-3 days but can be more or less based on the situation."

viral lintel
#

k

karmic vault
#

support again plaeas

ionic prawn
#

hello can i buy vip ? on rustoria eu medium ?

winter burrow
#

мшз

sly acorn
#

support

winter burrow
#

Где сука vip

sly acorn
#

!appeal

marble mantleBOT
#

Hey, @sly acorn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

ionic prawn
#

will vip still be sold? or is it already for months?

gleaming hound
ionic prawn
#

yes thank but its sold

gleaming hound
#

Yeah, I suggest checking daily for someone's VIP to expire so you can buy it yourself 🙂

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@near halo If it is not being moderated in chat, make a ticket in game with /ticket 🙂

near halo
#

i can send u in dms and u can take care

sly acorn
#

I need support man.

gleaming hound
near halo
#

u can manage it without any tickets

sly acorn
#

Lmao I cant... cuz I dont got all of the links and I cant get the twitter and the youtube cuz its bugged for me soo good system u got.. verry good

near halo
#

ne need to type only in discord go act also in servers:)

gleaming hound
midnight estuary
#

can i move my vip?

gleaming hound
midnight estuary
#

ty bro

sly acorn
#

Ill just tell u here maybe u can tell to some1 higher up it says allready that some of my /advent reedems is allready reedemed which dosent make any sense cuz its like 1 2 3 and 5 11 16 is allready reedemed how is that possible?

silk coral
#

When will US long vip be restocked again?

hexed nimbus
#

it wont

sinful silo
silk coral
#

Long wont be restocked at all again? is there a reason for that? wouldnt they want to make as much money as possible from it

karmic vault
#

please

magic juniper
#

yeah is there any other way to skip que?

gleaming hound
gleaming hound
karmic vault
#

again

gleaming hound
silk coral
#

oaky thank you

karmic vault
#

yesnot woking

magic juniper
#

litterally nothing i cant like donate 50 bucks to skip or sum

gleaming hound
marble mantleBOT
potent mason
#

Guessing I did something wrong with VIP and /auth in chat before the wipe? I bought the 1 month VIP thing to skip ahead. Then again I completely misunderstand things 3/4 of the time anyway. Whoops.

unknown.png
magic juniper
#

have u guys ever restocked like a week in or sum

midnight estuary
#

can you move your vip yes or no ?

gleaming hound
potent mason
#

What, me?

sinful silo
potent mason
#

Yes, that I am 🙂

sinful silo
#

They will be able to help you way more than I can

winter burrow
#

will vip be replenished?

neat pond
#

can any admin tell me the us medium map size or have a picture of the map?

hexed nimbus
#

click the bots on the right and it shows all info

oblique ravine
#

I was in the server and disconnected while farming now I'm in a 180 queue

wind flint
#

is the server gonna

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is the 10x servers gonna wipe tomorrow

gleaming hound
#

Yes

sly acorn
#

Why the fuck would i wipe now

proper hemlock
#

/ticket

marble mantleBOT
#

Hey, @proper hemlock

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

proper hemlock
#

!appeal

marble mantleBOT
#

Hey, @proper hemlock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

sly acorn
#

Why does it wipe tmr when it legit just force wiped ?

hexed nimbus
silk trench
#

/ticket

marble mantleBOT
#

Hey, @silk trench

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sly acorn
#

What u mean with that?

#

Does it actually wipe tmr????

gleaming hound
#

10x wipes tomorrow.

sly acorn
#

Why?

hexed nimbus
#

schedule

sly acorn
#

Fix it Lmao why would u wipe a server 2 times ?

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So we are legit just wasting our fricking time on ur server for nothfing

#

Thats nice to know....

frank pewter
#

/ticket

marble mantleBOT
#

Hey, @frank pewter

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wispy loom
wispy loom
potent mason
#

might as well not bug everyone until later.

wispy loom
#

No, please make a ticket 🙂

#

You have purchased something and something might have went wrong

#

Our payment support staff will take a look

serene parrot
#

!appeal

marble mantleBOT
#

Hey, @serene parrot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

little flame
#

whats up with the vanilla barrels on the 2x

raven mist
#

Looking into it

fresh holly
#

is 5$ vip gonna be in stock today for rustoria US main?

near halo
outer plume
#

/ticket

marble mantleBOT
#

Hey, @outer plume

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

velvet violet
#

I did have a question. Will US Long VIP be back in stock anytime soon?

#

Thanks in advance!

marble mantleBOT
#

Hey, @velvet violet

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

toxic bay
frozen nova
#

Hi

autumn roost
#

/ticket

marble mantleBOT
#

Hey, @autumn roost

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

autumn roost
#

/ticket medivh

marble mantleBOT
#

Hey, @autumn roost

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spare widget
#

@autumn roost Hey, if you're trying to submit a report it's in-game with "/ticket add (your report with details)"

limpid copper
#

can i send vod on discord to admin for hacker?

spare widget
#

@limpid copper You'd want to submit the clip through the ticket system in-game, normally with a link to an unlisted YouTube video, Streamable or Medal

stray wraith
#

@spare widget hey zenzen i sent in appeal and so did my whole team and they all got unbanned i didnt i wasnt denied it just hasnt been looked at is there anything i can do to get the appeal looked at soon

spare widget
#

@stray wraith I believe it's being taken care of right now - would recommend trying in about 10 minutes to connect

stray wraith
umbral nymph
#

Yo i lost my vip but it said in chat now that i got vip again i dont understand xd

#

also i still got it on discord for some reason

fresh holly
umbral nymph
#

Nvm the sweet @arctic sapphire bought me a rank apparently ^^

#

❤️

brave mist
#

Why is it not letting me link my yt or twitch

fallen girder
#

There broken atm

brave mist
#

okay

arctic sapphire
grim stirrup
#

need support

hexed nimbus
grim stirrup
#

cheater on server

marble mantleBOT
#

Hey, @grim stirrup

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

grim stirrup
#

i submitted ticket nvm

brave mist
#

how do we get these santa kits without the socials

split sundial
#

hello i bought vip but for wrong server can it be changed please?

brave mist
#

or do u have to be a donator

split sundial
#

@hexed nimbus i bought vip for wrong server can it be changed?

hollow aurora
hexed nimbus
shrewd harness
#

Hello, what time a restart Rustoria Eu Long ?

hexed nimbus
fallow anchor
#

I need help because i was banned and i tried to appeal and it was denied but i was told i could re appeal in 2 months and it has 2 months but it now says i can not appeal help me

spark cave
#

When is the server(Rustoria US 2x Vanilla) going to restart?

copper night
ashen crow
#

/ticket

marble mantleBOT
#

Hey, @ashen crow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

pallid blaze
#

im gunna cry

#

dont tell me rust took out comp bows..

echo venture
fallen girder
#

One of them defo got shit on by a comp now ahahah

pallid blaze
#

ok ty jesus i was about to cry

echo venture
#

i think it was so op for a default bp tbh

fallen girder
#

Aaha I bet one of them were just vibin and just running about and got clapped by one in a bush while they were stacked

mighty stone
#

How i get ukn vip

fallen girder
#

True

#

Go to ukn store @mighty stone

mighty stone
#

Lol

balmy cypress
mighty stone
#

Alr

chilly parcel
#

@balmy cypress

balmy cypress
#

@chilly parcel blob_wave

chilly parcel
#

Could you help me? Im next in queue in rustoria eu long and ive been waiting in queue for 4 hours straight. i was 7th in queue when server got up. any chance u can queue skip me? it will not affect anyone whatsoever exept that it will make me happy.

#

i can screenshare u that im next in queue. And a simple no will suffice aswell. i am going to be playing for 1 hour and then i need to go anyway...

patent ether
#

Not sure if intentional, but Vanilla 2x Mondays does not have T1 BPs unlocked

placid turret
#

There's a group in X15 on main blatantly cheating

#

no clue how they havent been banned yet

#

@balmy cypress

balmy cypress
balmy cypress
marble mantleBOT
#

Hey, @placid turret

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

balmy cypress
#

Make a ticket in game and an admin will look @placid turret

placid turret
#

I dont have their ingame name

chilly parcel
#

but alright.

haughty sail
#

hey theres 2 teams teaming on the 3x us

marble mantleBOT
#

Hey, @haughty sail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

haughty sail
#

i got proof they are teaming

timber bridge
haughty sail
#

he admited hes teaming

#

i dont know how to attach screenshots

#

can i send it to you or someone

timber bridge
haughty sail
#

already filed a ticket

timber bridge
haughty sail
#

ok

#

ok thx already filed a ticket with the screenshot

placid turret
#

!appeal

marble mantleBOT
#

Hey, @placid turret

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

timber bridge
river turret
#

Just depends on the area you are in unfortunately

hallow ferry
#

Bro I got fucking timed out

river turret
#

I just force closed Steam, then reopened, back online already now, there was a minor patch to Steam just now.

hallow ferry
#

And I didn’t get grace period and I’m in a 130 player queue

timber bridge
hallow ferry
#

Yeah but why do I get timed out

#

It’s so ridiculous

next relic
#

what about us long vip?

timber bridge
timber bridge
hallow ferry
#

I’m just so fucking mad I’ve been waiting all fucking day to get in and now I’m stuck in the queue again

next relic
#

is there a qeue skip for US long

timber bridge
timber bridge
next relic
#

noOOOOOooooooo

#

any idea when they will come back in stock 😦

marble mantleBOT
#

Hey, @next relic

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

next relic
#

oki ty

chrome escarp
#

Can I get an admin to speak with

proper hemlock
#

/ticket

marble mantleBOT
#

Hey, @proper hemlock

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

proper hemlock
#

!appeal

marble mantleBOT
#

Hey, @proper hemlock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

fallow anchor
#

HELP ME I WAS BANNED AND I WAS TOLD I COULD RE APPEAL BUT WHEN I TRIED TO IT SAYS I CAN NOT DO THAT

timber bridge
teal burrow
#

hey net sploit

timber bridge
teal burrow
#

uuh can sombody help me my teamate is broken

timber bridge
teal burrow
#

zues 5x

#

hes in slowmo

timber bridge
teal burrow
#

we tried restarting

timber bridge
teal burrow
#

Yes idk how to describe it can we vc and screenshare by anychance

timber bridge
zealous swift
#

Hi, i have a question

#

I already joined here, how can I claim the discord kit now

woeful sage
#

!appeal

marble mantleBOT
#

Hey, @woeful sage

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

woeful sage
#

!ticket

marble mantleBOT
#

Hey, @woeful sage

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

timber bridge
ocean kayak
#

<@&274971100184576010> can I have some help if anyone is available

timber bridge
marble mantleBOT
#

Hey, @smoky river

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

bitter cypress
#

/ticket

marble mantleBOT
#

Hey, @bitter cypress

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

#

Hey, @languid raven

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

hello admin

rustic wagon
#

!appeal

marble mantleBOT
#

Hey, @rustic wagon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

rustic wagon
#

!appeal

marble mantleBOT
#

Hey, @rustic wagon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

dark imp
#

Hey @balmy cypress are you currently available

timber bridge
dark imp
#

Could we possibly Vc?

tawny crypt
#

!ticket add

marble mantleBOT
#

Hey, @tawny crypt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

timber bridge
dark imp
#

Ok perfect

hot flume
#

Where can I report cheaters?

marble mantleBOT
#

Hey, @hot flume

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

royal knoll
#

is it coz update or? usually at wipe day i always had 80-90 fps. but idk rn now i have 40-50fps dont know what is goon and why i lose like 30+fps

tulip canopy
#

idk for me i cant play

timber bridge
tulip canopy
#

update = poop

wide rock
#

/ticket

marble mantleBOT
#

Hey, @wide rock

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wide rock
#

so i joined the steam group but it says i have no rewards is there a fix?

dapper obsidian
#

/vip

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

dapper obsidian
#

/notifications

haughty sail
#

I donated and i cant see donators channel

hexed nimbus
marble mantleBOT
#

Hey, @haughty sail

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Rustoria Link

Link your accounts with Rustoria for rewards!

autumn pewter
#

can you get banned for using alt account

spare widget
#

@autumn pewter Depends

timber bridge
autumn pewter
#

because i got banned a while back on all of ur servers i was just thinking wtf banned me

marble mantleBOT
#

Hey, @autumn pewter

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

autumn pewter
#

and it wasnt just me who got banned it was me and my whole 6 man

timber bridge
runic pilot
#

i bought builder and i cant claim can some1 help

autumn pewter
#

we all did but they all got denied so we just quit playing yalls server but I just still cant make sense of what got us banned

spare widget
#

@autumn pewter Feel free to send me your Steam 64 ID

#

It'll be something like 76561103870183108 and I can see if I can help

runic pilot
#

@spare widget i paid for builder and i cant claim

timber bridge
runic pilot
#

like 20 min ago

timber bridge
runic pilot
#

yes 2 times

spare widget
#

@runic pilot Yeah, looks like it should be working. You've obviously tried /kit builder? and it doesn't do anything

runic pilot
#

yes

autumn pewter
timber bridge
runic pilot
#

i got it to work

spare widget
spare widget
autumn pewter
spare widget
#

@autumn pewter Can you join Waiting for Support?

timber fog
#

/ticket

marble mantleBOT
#

Hey, @timber fog

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gusty pewter
#

I have vip bought and am have 200 players in front of m

#

already waiting10 minutes for support

tender dune
gusty pewter
#

That not good. I paid 10 dollar exactly to prevent this

timber bridge
gusty pewter
#

2 or 3 days ago

#

Im with my clan playing and now im thrown out and cant get in. Thats really bad situation

timber bridge
wide rock
#

so i joined the steam group but i dont have auth in game can someone terll me why?

gusty pewter
#

i did

echo epoch
#

how do i cancel the vip subscription

keen mist
#

!appeal

marble mantleBOT
#

Hey, @keen mist

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

gusty pewter
#

i am waiting for almost 15 minutes

timber bridge
timber bridge
wide rock
#

like 30 mins ago

marble mantleBOT
echo epoch
#

thx

timber bridge
empty kestrel
#

is there a ticket system?

wide rock
marble mantleBOT
#

Hey, @empty kestrel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

empty kestrel
#

!appeal

marble mantleBOT
#

Hey, @empty kestrel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

timber bridge
# wide rock yes

Please wait an additional 10 minutes and try again if it does not work notify me here.

near halo
#

hey admin

timber bridge
near halo
#

cant join 5x

#

how long after buy subscription before it goes thru?

timber bridge
timber bridge
near halo
timber bridge
near halo
#

gotcha

empty kestrel
#

im getting an error on the ticket system its been more then 5 minutes

near halo
#

nothing i bought it said it would delivered when paypal goes thru but doesnt show it charged it yet?

timber bridge
gusty pewter
#

man.. i am missing already 20 minutes in wipe because of my vip suddenly inactive! thats breaks my game!

wide rock
empty kestrel
#

"you dont seem to be banned"

timber bridge
empty kestrel
#

ban

#

and i dont even know why im banned

timber bridge
# empty kestrel ban

Please allow 10-15 more minutes and try again, it can take our system sometime to update with the current bans.

empty kestrel
#

alright thanks brother

timber bridge
empty kestrel
#

it says go play somewhere else so

#

that aint a good reason

timber bridge
empty kestrel
#

alright

supple swift
#

guys if i want to report a player what sould i do ( i want to report him to server andmins, i did the F7 already)

near halo
#

unknown file version

#

^still cant join

#

any reasons payments arent going thru from paypal? on vip

timber bridge
timber bridge
near halo
#

alright i will wait its already sold out again but its not showing me procession or anything im not in game was trying to buy vip to get into game

supple swift
#

yes so ticket steamid and reason?

timber bridge
marble mantleBOT
near halo
#

oh i gotta get rid of my hax first

timber bridge
near halo
#

worked thanks

timber bridge
timber fog
#

/ticket hey i have a vip ticket open and i was hoping i could get some assistances

timber bridge
timber fog
#

alright tysm

timber bridge
wheat silo
#

Is the administrator there? I need help

timber bridge
wheat silo
#

My complaint was banned just because I appealed twice in a row.

timber bridge
wheat silo
#

Now I need to unblock it by mistake in 10 times, but I can't appeal.

timber bridge
wheat silo
#

10x

#

It's because the appeal was banned last time was lifted, but I didn't know I appealed again, so now this is the final decision.

#

😭😭😭

#

Now my account has been blocked by mistake. I want to appeal but I don't have a chance.

spare widget
#

@wheat silo You should be fine to connect?

wheat silo
#

😭

spare widget
#

No need to cry

#

Have you tried to connect in the last 10 minutes?

wheat silo
#

no

spare widget
# wheat silo no

Okay, try that please and let us know if you continue to have an issue

timber fog
#

zenzen you looking extra fine

hallow seal
#

So how can i create a ticket here

marble mantleBOT
#

Hey, @hallow seal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spare widget
#

@hallow seal Tickets are in-game with "/ticket add (your report with details)"

#

If you're reporting something

old igloo
#

i need help

hallow seal
#

Yea i would like to report a cheater

timber bridge
old igloo
#

my gf have 1 of q more than 2h

hallow seal
#

So i do it in game?

timber bridge
wheat silo
#

Because I'm not at home, my account was blocked by mistake on the 10x server last time. I haven't thought about unblocking this time.

timber fog
#

zenzen i know i am not supposed to say but i would like your assistance

timber bridge
timber fog
#

i need help in vip-2318

timber bridge
timber fog
#

just want to say your a vv good cyhat moderator @timber bridge, keep up the good work

timber bridge
wheat silo
#

😭😭

gusty pewter
#

ffs. 1 hour vip waiting!

wheat silo
normal roost
# wheat silo

Unfortunately there’s nothing we can do, the appeal decision is final.

normal roost
marble mantleBOT
#

Hey, @gusty pewter

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

green heron
#

how can i see the map i can't join the server cause of queue but i wonder it how can i see the map on rustoria medium?

timber bridge
#

!appeal @obtuse yoke

marble mantleBOT
#

Hey, @obtuse yoke

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

empty kestrel
#

its been over 30 minutes with the appeal that says i dont seem to be banned

terse mirage
#

!appeal

marble mantleBOT
#

Hey, @terse mirage

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

normal roost
heavy sail
#

will vip restock tonight??

empty kestrel
#

not what i mean i cant appeal at all, someone told me it takes around 10 minutes to be put on a ban list and its been more then that

marble mantleBOT
#

Hey, @heavy sail

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

normal roost
#

Nvm I’m dumb

timber fog
#

@cunning tulip thank you so much for banning the cheaters

near halo
#

@cunning tulip you are very good and i love you

normal roost
near halo
#

10/10 staff

gusty pewter
timber bridge
terse mirage
#

"YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN"

timber bridge
hallow seal
#

Hey did you ever consider to have tickets in discord?

blazing jewel
#

!appeal

marble mantleBOT
#

Hey, @blazing jewel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

normal roost
timber bridge
hallow seal
#

Yea you guys prob have allot more tickets that some other servers

normal roost
timber bridge
flat summit
#

can confirm a lot been waiting for a bit

hallow seal
#

Nah i understand them

wheat silo
#

Because I complained again in the process of unblocking, it led to a ban on appeal.

normal roost
neat pond
#

@proper hemlock

blazing jewel
#

Im unable to link my discord and it keeps kicking me out of chat

#

every 3 seconds

terse mirage
#

Do we just wait for an admin in this channel??

wheat silo
#

Now I'm so confused and want to play.co

quartz sleet
normal roost
timber fog
#

yeah dude i need help bad in payment support been waiting an hour lol

wheat silo
#

Manager, can't you help me?

normal roost
timber bridge
wheat silo
#

@normal roost

normal roost
#

Yes?

wheat silo
#

😭

normal roost
gusty pewter
#

I paid for VIP and can not even play!!! on wipe day! im so angry!

normal roost
normal roost
timber fog
#

i appreciate the help reka, and netspl0it yall are doing an amazing job at responding to people in a polite and favorable manner.

normal roost
heavy sail
#

Run the community remake Hapis map on Vanilla US Mondays for 2 weeks? did this happen alr?

normal roost
vestal ember
#

@normal roost Did the admins make it so shooting in a minicopter does no damage anymore?

normal roost
wheat silo
#

Can you help me if my account is banned from appealing due to my appeal during the unblocking process?@normal roost

timber bridge
vestal ember
#

Medium

normal roost
vestal ember
#

all shots are invalid

timber bridge
timber bridge
wheat silo
#

Thank you@normal roost

#

😭😭

normal roost
timber fog
#

I just wish there was a person who could assist me in vip swap

gusty pewter
#

I think our money is gone lol

normal roost
timber fog
#

Ok

heavy sail
#

where can i see a map before i load into the server

gusty pewter
#

after wipe probably

timber fog
#

I just don’t want to get assisted to late to where I’m not eligible

timber bridge
normal roost
terse mirage
#

Is an admin going to talk to me still?

timber bridge
calm coral
#

how long does it usually take for a ban appeal to be reviewed, i know site says 1-3 days but is it ever looked at before that?

normal roost
calm coral
timber fog
#

how long for tickets to be reviewed?

proper plaza
#

respond to dalts false ban ticket or we RIOT

normal roost
timber bridge
timber bridge
tender dune
#

dude I just wanna play can someone skip me through while I wait

normal roost
tender dune
#

there is literally proof It was purchased

normal roost
marble mantleBOT
#

Hey, @tender dune

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

tender dune
#

aight

#

been an hour already, I understand your all busy with it being force. Just realy frustrating

normal roost
timber fog
#

reka and nospli0t need do becom admin lets protest

gusty pewter
#

2 hours waiting for my VIP to be fixed

timber fog
#

yeah same

crystal oar
#

yo so it says i had 4 days left until unbanned but when i load in it says "playing with hacker"

normal roost
flat summit
#

wtf i dmed ppl wish i was told that

gusty pewter
#

a day??? i paid 10 dollars to play on wipe lol?

flat summit
#

so i couldve waited in que

normal roost
tender dune
normal roost
normal roost
marble mantleBOT
#

Hey, @tender dune

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

gaunt grove
#

I was just banned for hacking?

#

I wasnt hacking was just farming?

normal roost
marble mantleBOT
#

Hey, @gaunt grove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

crystal oar
normal roost
crystal oar
#

yeah i was banned last sunday

timber bridge
#

What is the issue ?

crystal oar
#

yes my ban said 4 days left but now it wont let me in?

normal roost
gaunt grove
#

635FB226-04F8-48AA-9C94-1E725D6F98E7 I keep getting this error for ban appeal

crystal oar
#

yeah but it said 4 days 4 days ago

gaunt grove
#

Why am I even banned for hacking? Sprunt did an account review and I served my ban for playing with a hacker

timber bridge
crystal oar
#

nope no countdown now

#

now it says 3 days??

tender dune
#

so fucking frustrating

crystal oar
#

4 days ago it said 4

tender dune
#

paying for vip for no reason

gaunt grove
#

Im banned for hacking and I dont even hack like tf is this

tender dune
#

NICE!

gaunt grove
#

And cant even put my appeal in

crystal oar
tender dune
gaunt grove
#

I served that ban already

#

I just got banned for hacking. When I was running around farming.

normal roost
timber bridge
gaunt grove
#

@timber bridge So I can talk to a trial mod that can't deal with ban?

timber bridge
#

Hop in.

gaunt grove
#

Pointless will just get told to wait for an admin

timber bridge
#

I have sprint waiting to talk to you.

#

Hop in...

ancient pulsar
#

why about us

#

DUDE WHAT LOL

normal roost
tender dune
ancient pulsar
#

cmon 😦

normal roost
tender dune
#

I am sorry

normal roost
shut geyser
#

my vip for us long isnt working. any good tips?

marble mantleBOT
#

Hey, @shut geyser

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

normal roost
#

oop

shut geyser
#

thanks. i opened a ticket, never had this issue.

junior zealot
#

@misty scroll

silk nebula
#

what can i help you?

empty kestrel
#

!appeal

marble mantleBOT
#

Hey, @empty kestrel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

raven crypt
#

Yo chinook is stuck in the air on US long above sewer branch

muted yoke
#

hello, I need to transfer my vip from the medium to the main us server as I do?

timber bridge
worn whale
#

Hey, do we have to foundy wipe a base that has a player that is inactive and we have a knew 3 man

timber bridge
worn whale
#

in call

#

too hard to even type

steep kettle
#

hekp

timber bridge
steep kettle
#

its complicated

#

can you vc?

tacit kelp
#

some kid is telling me he has a zerg coming to raid me and that hes allied with other groups lol

#

in 3x US

spare widget
#

@tacit kelp Well, they could be trolling you. I definitely wouldn't call them out in chat or voice if you believe they may be breaking the rules and if you think they are actually exceeding the group limit then I'd recommend sending in a ticket in-game with "/ticket add (your report with details)"

tacit kelp
#

lol okay

tribal lantern
#

I can't be resurrected. What is the reason? Only this server has an error.

near halo
#

hello

#

admin i cant log back into server it says its down

silk nebula
silk nebula
near halo
#

um it worked

#

i just had to direct connect

silk nebula
tribal lantern
honest summit
#

Voice chat, love

silk nebula
idle grove
#

quick question any reason as to why i cant use any of the christmas donation things yet?

summer viper
#

how report someone ingame

marble mantleBOT
#

Hey, @summer viper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

silk nebula
marble mantleBOT
#

Hey, @summer viper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

silk nebula
#

/ticket add (ur report details including the evidence)

river star
#

!appeal

marble mantleBOT
#

Hey, @river star

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

timber bridge
unborn tendon
#

!appeal

marble mantleBOT
#

Hey, @unborn tendon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

unborn tendon
#

i get hacking banned and i go appeal he say i dont be banned

hexed nimbus
#

WHEN DID YOU GET THIS ?

unborn tendon
#

5min aog

hexed nimbus
#

wait about 30 min and go to the banpage again so our master server has got all new data from the servers

gritty wind
#

How long does it take my ticket to be reviewed by admins>?

unborn tendon
#

sure thx man

hexed nimbus
gritty wind
#

I submitted a ticket in the us medium vanilla server

#

to report a cheater

hexed nimbus
#

well we get hundereds of tickets a day admins will handle them asap so please be patient the will get looked at

gritty wind
#

Alright, me and my team just can't do anything. We live in L10 and this group lives in m12. They keep coming over and killing us.

#

We crept walked a whole grid and when we came over the hill to see them we got instant headshot by the exact same guy

#

his name is SSS and his profile is private. and level 0

hexed nimbus
#

i understand but also note that people do need sleep once in a while and as most are eu it sometimes can take a little longer but the do there best my advice take a break or build a little shack somewhere else and farm and so on there till it gets taken care of

gritty wind
#

I get that. Do we get our stuff back when hes banned? or do we have to farm everything again.

hexed nimbus
#

we do not do any form of refunding

unborn tendon
#

sir can u check my appeal my teammate need my BP lol

hexed nimbus
gritty wind
#

ok thats fine

unborn tendon
#

emmm i go appeal he say not banned can u check my account

gritty wind
#

will i get a notification or message when he is banned/

unborn tendon
hexed nimbus
gritty wind
#

where will i receive that?

hexed nimbus
gritty wind
#

Alright thanks

hexed nimbus
unborn tendon
#

yes sir i am sorry

hexed nimbus
#

also check if you are login with the correct steam account

unborn tendon
#

sure

gilded thorn
#

i have been banned for 300 days can i appeal ?

silk nebula
marble mantleBOT
#

Hey, @gilded thorn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

silk nebula
#

sure u can

gilded thorn
silk nebula
spare widget
#

@unborn tendon Wait 5 minutes and try to connect please

gilded thorn
silk nebula
#

whats the reason that u got banned?

gilded thorn
#

i appealed on every server i got banned on and they all accepted except rustoria

spare widget
#

@gilded thorn Just checked and it looks like you're perm banned from here :/

gilded thorn
#

yeah i know i was just looking if there is a chance i could get forgiveness 👀

wide sorrel
#

rip

timber bridge
hexed nimbus
empty kestrel
#

appreciate it just figured it out^^

acoustic shoal
#

is the god kit on 5x trio sold out??

hexed nimbus
#

if its says so it is

acoustic shoal
#

where do i go to find it

hexed nimbus
shrewd whale
#

what's a kick ban?

hexed nimbus
#

did you get that ?

acoustic shoal
#

i dont see the god kit anywhere

shrewd whale
hexed nimbus
hexed nimbus
shrewd whale
hexed nimbus
#

well there you go bet it would have been extreme toxic , homofhobia or racist and then you got banned

shrewd whale
hexed nimbus
lament sluice
#

Hello there is some hacker in rustoria eu ukn server. he isnt dying after hitting him multiple shots. takes atleast 10 ak bullets to kill him

hexed nimbus
marble mantleBOT
#

Hey, @lament sluice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lament sluice
#

ok thanks!

#

showing unknown command when i type /ticket

hexed nimbus
#

checking

ocean turtle
hexed nimbus
lament sluice
#

Я умру is the name of the guy

hexed nimbus
ocean turtle
hexed nimbus
#

you might

#

well you know about it right and its commenly known if you play with a cheater you also can get punished

#

well he got banned for a reason that's why we also ban alt accounts cause the use m to bypass there previous ban why would you even play with m in the first place knowing this is my question cause you know it could mean trouble for you aswell

karmic vault
#

hey is there any way that you regret on my ban evision or check it couse i payed for vip and cant play the server

hexed nimbus
karmic vault
#

okay thats mad :/

meager garnet
#

EU long a guy named "STOOPED" is cheating, esp and maybe aimbot

#

Brand new account, he's obv cheating

oak iron
marble mantleBOT
#

Hey, @meager garnet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gray peak
#

/ticket

marble mantleBOT
#

Hey, @gray peak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gray peak
#

how can open a ticket from than here ^^

hexed nimbus
cyan pawn
#

need help

fallen carbon
#

Hello
I just buy a VIP for Rustoria EU Long... but as i try to coinnect myself there's 88 players behind me 😦
How can i pass the Queue ? does i miss something ?

hexed nimbus
#

did you check if you got it for the correct server

fallen carbon
#

correct 😄

hexed nimbus
#

as we have a US and a EU long server

meager garnet
#

hey mike the cheater that i reported about 2 hours ago got banned, will you guys remove his base?

fallen carbon
#

nop that ok now... i have just to restart my game or may be wait for few minutes....

hexed nimbus
fallen carbon
#

👍

meager garnet
#

why not? he's been banned from my f7 report so you guys should be able to see some proof that he's banned and that he build the base?

#

i can show you the base and you can maybe check who build it and if he did you remove it?

hexed nimbus
#

dont think we do but feel free to raid it as he wont be defending now

meager garnet
#

it's an armored bunker base and i'm solo

hexed nimbus
meager garnet
#

why don't you remove it?

hexed nimbus
#

for 1 im no admin and 2 i dont know as i am no admin and as he got F7 banned and not manualy there is no admin on there rn

neat pumice
hexed nimbus
#

👆

rugged lark
#

I need your help

hexed nimbus
rugged lark
#

I need management help

hexed nimbus
rugged lark
#

My teammate was kicked off the server and I'm here to defend him

hexed nimbus
rugged lark
#

Can you give me a website to appeal?

hexed nimbus
#

👆

civic pumice
#

is the the 10x eu wipe today?

hexed nimbus
civic pumice
#

thank u

fossil fiber
#

US Mondays hosting hapis? If not which server is hosting it?

hexed nimbus
wind flint
#

!force

marble mantleBOT
#

Hey, @wind flint

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 3PM EST / 7PM UK / 8PM CEST.
<t:1638471600:F> (your local time) is the time of the next force wipe and it will happen <t:1638471600:R>.

fossil fiber
wind flint
#

!wipe

marble mantleBOT
#

Hey, @wind flint

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force

hexed nimbus
karmic vault
#

hey is there anything that i can do to get a faster review on my ban ?

hexed nimbus
karmic vault
#

okay :/

thorn spoke
#

server writes to me banned for hacking and kick when entering the server, but I did not use hacks.

hexed nimbus
marble mantleBOT
#

Hey, @thorn spoke

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

cinder pier
#

<@&274971100184576010> could you please put some VIPS on stock for Rustoria.co Eu Long

shrewd zenith
#

yea?^

oblique ravine
#

i dc'd too

shrewd zenith
#

got disconnected

silk nebula
near halo
#

<@&274971100184576010> what happens if it roles back to a scrapy with us full inv from a raid and it roles back when we where flying

silk nebula
#

!vipstock @cinder pier

marble mantleBOT
#

Hey, @cinder pier

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

river turret
#

US LONG just went down

cinder pier
#

!vipstock

marble mantleBOT
#

Hey, @cinder pier

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

silk nebula
near halo
#

just now

hexed nimbus
#

give it 5 to 10 min as all rustoria servers have a auto restart on crash option

near halo
#

@hexed nimbus what happens if it roles back to a scrapy with us full inv from a raid and it roles back when we where flying

#

the loot goes into my inventory

hexed nimbus
#

you might be dead

near halo
#

So u trying to sya that we prob lost 12 inv of loot cuz of a restart xd

#

yea

#

Lol acc dumb

#

how long were u flying for

#

Across the map

#

depends how far last save was

hexed nimbus
#

yup

fast juniper
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That situation is nothing new bruh, shit happens

hexed nimbus
safe rock
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my friend have a vac from cs go can he join rustoria ???

lean stratus
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My friend has to sleep plz put server up so he cant

silk nebula
granite plaza
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@silk nebulaWhy isn't the server capacity increasing? Eu Long

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Can you explain how it works?

silk nebula
granite plaza
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@silk nebulaTy waiting for it

brisk forge
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I got a guy banned with ticket add, why is his team not getting banned?

paper salmon
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I had horse in a closed base (solo) it was full health, had food, there is a tc etc. none has been inside but the horse i gone, and there is still feed. How did it dissapear? afaik it wasent sticking through the wall

naive plinth
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hello , i need help with buying vip please

balmy cypress
normal roost
frail pasture
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Hello I want to buy Eu Long Vip how do I buy it ?

normal roost