#support

1 messages · Page 1560 of 1

timber bridge
#

You don't need to add to the ticket. You can just create a new ticket, when an admin comes across your ticket they will see all the tickets you've made.

remote elk
#

hmm ok

timber bridge
#

Your internet was blocked in what way?

cinder nymph
#

Network accelerator

#

76561199156759907

timber bridge
marble mantleBOT
#

Hey, @cinder nymph

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

cinder nymph
#

Can you just lift the ban for me

#

I want to get into the game faster

solemn brook
#

Will I be able to appeal again if the first one is rejected?

timber bridge
solemn brook
#

idk

#

I filed an appeal, but I was rejected for an incomprehensible reason, although all the conditions were met

timber bridge
timber bridge
solemn brook
#

We played in the village, 1 person asked for us, we took him, he turned out to be a cheater

#

We played no more than a week with him. We didn’t know that he was a cheater, and we didn’t do it for profit.

timber bridge
solemn brook
#

For playing in a team with a cheater, is it banned forever?

timber bridge
solemn brook
#

I just don't know how long they gave me a ban, when I log into the server it says "Disconnected: Playing with hacker"

timber bridge
solemn brook
#

This was my first wipe on a classic in the last 2 years. And such a sad outcome

shadow spoke
#

Any admins on Rustoria main handling tickets at the moment?

solemn brook
timber bridge
remote elk
#

any admins on rustoria main?

solemn brook
timber bridge
# solemn brook

That is a permanent ban unfortunately if the ban appeal was denied I am afraid it is final.

silk nebula
shadow spoke
#

Are tickets pretty backed up at the moment? for main

solemn brook
#

other account will be banned too?

timber bridge
timber bridge
solemn brook
#

I am an honest player, I have never played with macros or cheats. There are no other options for unbanning?

solemn brook
#

Yes, I wrote it in Russian, I'm afraid that's why it was rejected

timber bridge
timber bridge
solemn brook
#

We really didn't know he was a cheater. He was banned, he was called for a check, and as a result, he was unbanned, after a few days we were all banned

#

Banned by logs or by authorization in the closet?

timber bridge
solemn brook
#

We have a couple of people who wore green, but they weren't banned.

timber bridge
solemn brook
#

On servers like rustafield, will we be banned too?

timber bridge
solemn brook
#

We do not plan to play with a cheater, nor did we plan, just a stupid failure

timber bridge
solemn brook
#

Okay, thanks for the help * smack *

remote elk
#

please this cheater is so blatant on rustoria main

lone mortar
marble mantleBOT
#

Hey, @remote elk

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

remote elk
#

I've already made tickets, 4 of them, and so have my teammates 😦 just getting impatient and frustrated 😦

silk nebula
tribal lantern
#

Only this server can't respone button.

misty vale
#

need admin

timber bridge
timber bridge
misty vale
#

i jujst got banned but no reason confused

#

drag

timber bridge
sudden copper
#

need drag

tribal lantern
marble mantleBOT
#

Hey, @misty vale

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

misty vale
#

i can explain better in vc

sudden copper
#

need drag please

timber bridge
tribal lantern
#

no

misty vale
#

no nun

tribal lantern
#

The other server is fine.

timber bridge
sly sleet
#

any admin?

sudden copper
#

@oak iron

unborn tendon
#

why i get ban evasion

lone mortar
marble mantleBOT
#

Hey, @unborn tendon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lone mortar
misty vale
#

bruujhhhh

sudden copper
#

need andmin

rose heath
#

admins??

sudden copper
#

admin*

misty vale
#

^^^

raven mist
#

Whatsup?

rose heath
#

call

misty vale
#

drag

raven mist
#

Im at work atm, cannot join vc

rose heath
#

who can

raven mist
#

But feel free to dm me

misty vale
#

ill send u clip

sudden copper
#

@raven mistwe need a active admin please

raven mist
#

About what?

misty vale
#

banned for no reason

#

i sent u clip dont mind the spray im cold ;>

sly sleet
#

@lone mortarEvery time I enter the server, it gets kicked out

sudden copper
#

@raven mistanyway u get us a admin in call?

raven mist
#

Mind telling me what the issue is?

sudden copper
#

yea buddy got banned

#

ez to explain in call

raven mist
#

Alright

rose heath
#

i have clip

sly sleet
#

me too

raven mist
unborn tendon
#

i sent appeal but he say i havent get banned

misty vale
#

false ban smh

rose heath
#

@north crest

sudden copper
#

any way to get admin ?>

raven mist
#

Stop tagging everyone. Just read what i just said ...

sudden copper
#

ik but admin for me

rose heath
#

adn me

raven mist
#

Are you all in here for your banned mate?

timber bridge
rose heath
#

no im here for me

unborn tendon
#

i get ban evasion but i sent appeal but he say i havent get banned

timber bridge
marble mantleBOT
#

Hey, @rose heath

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

timber bridge
unborn tendon
#

maybe 10min ago

sudden copper
#

@raven mistno im tryna get some for my self

timber bridge
sly sleet
#

i am wating for nothing

timber bridge
marble mantleBOT
#

Hey, @sudden copper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

unborn tendon
#

yes sir

neat pumice
rose heath
#

i got banned for no reason

#

i make appeal rn

sudden copper
#

need drag

timber bridge
#

Once you have made your appeals it can take 1-3 days for the appeals to be reviewed.

weary swan
#

bru

unborn tendon
#

sir have cheater in eu mian his 16 id is 76561198856823646 can u check his accout ?

timber bridge
marble mantleBOT
#

Hey, @unborn tendon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

unborn tendon
#

!ticket

marble mantleBOT
#

Hey, @unborn tendon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sudden copper
#

@timber bridgebro i did

timber bridge
empty tinsel
#

How does ban evasion solve it?

rose heath
#

im a donator i should get a admin when i politely ask for one

sudden copper
#

great service

timber bridge
lone mortar
rose heath
#

but i put money for this server to not get admin help

#

unbelievable

timber bridge
raven mist
#

I already asked u to dm.me

unborn tendon
#

still cant join server say ban evasion lol

timber bridge
unborn tendon
#

lol my teammate need my BP

raven mist
#

Checking @unborn tendon

neat pumice
unborn tendon
#

THX A LOT have a nice day sir

neat pumice
sudden copper
#

great service

weary swan
#

i needa appel

#

send me link

crisp scroll
#

!appeal

marble mantleBOT
#

Hey, @crisp scroll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

raven mist
manic gulch
#

!ticket

marble mantleBOT
#

Hey, @manic gulch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gaunt grove
#

any support available?

lone mortar
gaunt grove
#

trying to see how long a ban is

lone mortar
#

What did you get banned for? And have you made an appeal?

gaunt grove
#

didnt make an appeal, just trying to see length

lone mortar
#

Hmm, I don't know if you can see how long you are banned for, but if you make an appeal, a staff member can review it and tell you

lone mortar
marble mantleBOT
#

Hey, @gaunt grove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

i cant verify myself on twitch any reason why? it says soemthing went wrong

lone mortar
near halo
#

oh, anway i can work around it?

lone mortar
#

I don't believe so

slow birch
#

You will sadly also find the same with youtube

#

Its to do with the API linking and changes made at Twitch and YT end.

limber venture
#

Hi i got banned and made an appeal, my appeal got accepted but when i try to join a server it says im still banned

hexed nimbus
deep hearth
#

i cant appeal

#

url appeal

lone mortar
marble mantleBOT
#

Hey, @deep hearth

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

deep hearth
#

15 hours have passed, I cannot submit a ticket on the website

lone mortar
#

What does it say when you try to submit an appeal?

deep hearth
#

It prompts to wait 5-10 minutes

hexed nimbus
deep hearth
#

My friend said that he just submitted it successfully on the website

#

thank u

chrome forum
#

I think EU medium just crashed

#

@hexed nimbus this the right place to ask?

raven mist
#

Looking into it@chrome forum

chrome forum
#

thanks man

wraith thistle
#

Hi, can you help me

hexed nimbus
wraith thistle
#

I was ban because of VPN

warm sequoia
hexed nimbus
wraith thistle
#

I need your help

silk nebula
wraith thistle
#

是的

warm sequoia
marble mantleBOT
#

您好, @wraith thistle

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

silk nebula
#

!appealcn @wraith thistle

wraith thistle
#

yes

deep hearth
#

你显示的什么?@wraith thistle

#

hacking还是evasion?

wraith thistle
#

hacking

#

你会中文?

#

You can speak Chinese?

raven mist
#

Eu medium booting up again @chrome forum

deep hearth
#

我来给我朋友申诉的,在eu main好好的他直接ban evasionle

wraith thistle
#

你是中国人吗

deep hearth
#

去那个网址申诉一下就行了,

chrome forum
#

@raven mist thanks dude, awesome fast responses from yall

wraith thistle
#

@deep hearth

deep hearth
#

然后把你的steamid发给那个shenzyyy

neat pumice
wraith thistle
#

你能帮我和管理员说一下吗

deep hearth
#

你去提交申诉先

wraith thistle
#

在去年 我上诉被管理员 收回了 因为我在游戏内看见一个中国人 我不清楚他是黑客

#

在后面管理员 kawaii 帮我解除了 禁制 但是我现在 我无法上申

silk nebula
hexed nimbus
lean stump
#

ban evasion

hollow cave
#

Good day! I played on your server, I went with the team, but we had a fight and I left to play with the village, with the people I met on your server, in a peaceful zone. I filed an appeal against the unban but it was rejected. I didn’t know that someone was playing with software. I want to continue playing on your server. henceforth I will be very, very attentive to teammates. can I pay a fine so that the ban would be removed from me? I bought a VIP from you, due to the fact that a lot of people play with you. I would continue to play further

lean stump
#

哈哈哈

#

@hollow cave申诉老哥

marble mantleBOT
#

Hey, @hollow cave

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

hollow cave
#

my appeal was rejected, I can’t write anymore

hexed nimbus
hollow cave
#

This is my first ban in the Rust, I'm lost

silk nebula
hollow cave
#

I can ask you to write to me in private messages

#

👍

#

thanks!

silk nebula
#

@hollow cave 请私信我谢谢

olive slate
#

How do I report a scammer from this discord server

hollow cave
#

Steam ID: 76561198836122274

#

@silk nebula 我不能写私信,Discord 不给

silk nebula
#

添加我为好友谢谢

hollow cave
#

@silk nebula 添加

hexed nimbus
proper plaza
#

i need to report a cheater

hexed nimbus
marble mantleBOT
#

Hey, @proper plaza

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

modern sinew
#

/ticket

marble mantleBOT
#

Hey, @modern sinew

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

modern sinew
#

!appeal

marble mantleBOT
#

Hey, @modern sinew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

finite bay
#

!appeal

marble mantleBOT
#

Hey, @finite bay

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

Cool can’t put my ss of a scammer. Great server reporting

#

How do I cancel a monthly payment for a kit?

hexed nimbus
jaunty spear
#

Why am i still banned even tho the ban has expired?

hexed nimbus
golden stirrup
#

I have appealed for four days. Why is it still appealing?

hexed nimbus
lone mortar
golden stirrup
#

Isn't it 1-3 working days? Mine will be five days soon

#

@lone mortar?

#

I am still appealing here

velvet pendant
#

Hello Support,
I have a question regarding Roleplay/Pool placement. I wanted to build a base with a big indoor-pool, but I noticed, that you cant place stuff like towels, chairs, BBQs etc. on the pools (for exploit reasons?). Is there a possibility that the Admin may allow placement on pools later on? (I´m not aware of an exploit regarding the outdoor pool + you can destroy it very easily as far as i know)

lone mortar
hexed nimbus
#

it is

velvet pendant
#

For real? That would mean, that facepunch made their own DLC content almost useless O.O

lone mortar
raven mist
#

You should be able to.use the towels on the pools tho

#

And the beach chairs aswell

#

Maybe there's not enough space since its inside a base?

velvet pendant
#

Hm ok, thanks for the infos though 🙂

golden stirrup
#

How to refund VIP?

velvet pendant
#

I tried an outdoor pool two wipes ago and couldnt place stuff on it for some reason^^

hexed nimbus
#

maybe the height is the issue

raven mist
#

Thats strange @velvet pendant what server btw?

neat pumice
velvet pendant
raven mist
#

Will try some stuff on the server in a few mins just to be sure

hexed nimbus
#

you on 3x aura ??

velvet pendant
raven mist
#

Yeah sure thing! Enjoy love

velvet pendant
hexed nimbus
#

ah didnt see where you loc ill come take a look

hexed nimbus
near halo
#

hey why it says come on discord zen zen when i log in

#

i try to bah appeal but it says u are not banned

hexed nimbus
near halo
#

its says it testerday too

umbral fulcrum
#

Здравствуйте, я покупал вип пару месяцев назад. Как мне теперь отменить это, у меня постоянно пытается списать с карты денег ?

near halo
#

whyy i want to join thats sad

hexed nimbus
near halo
#

can u tag it

#

@spare widget

velvet pendant
hexed nimbus
#

k let em know if you need any help ill see what i can do

vagrant flare
#

i made a ticket how long will admins replay on rust hacker/scripter raided our base

rugged mason
wispy violet
#

how much is average time in payment support ticket

hexed nimbus
craggy lotus
#

where is the ticket button

hexed nimbus
craggy lotus
#

unban appeal

hexed nimbus
marble mantleBOT
#

Hey, @craggy lotus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

craggy lotus
#

thanks g

vagrant flare
#

ban there clan too

hexed nimbus
#

we get hundereds of tickets a day so it can take a little while but if the are cheating the will get dealt with asap please be patient

cursive talon
#

@hexed nimbus Would u mind stopping muting us after pointing out that Paska and QK teamed?

hexed nimbus
#

its been dealt with just stop talking about it and play the rules been broken the got punished so no use going on and on about it. @cursive talon

cursive talon
#

How did they get punished?

hollow sequoia
#

I got punished Paul

cursive talon
#

They teamed twice, got unabnned twice. When I teamed once, 15 minutes before wipe I got banned and was told to never team again or the ban would be permanent?

#

Like I dont give a singular shit about u saying it has been resolved, I want an explanation on why they got unbanned twice in a row

#

They got banned on the last day of wipe

woeful vault
#

how do i go about getting my steam account unlinked from my other discord to this one

cursive talon
#

@hexed nimbus Still waiting for your answer

hexed nimbus
hollow sequoia
#

paulf stfu he explained, (im not staff!)

cursive talon
#

Shut up I am not talking to u

hollow sequoia
#

but Paul i was saying they punished me too! i got punished to 10 canings, i only mention it because it was your mum with the cane.

cursive talon
#

Ok cool

hollow sequoia
#

no prob mate

cursive talon
#

@hexed nimbus

wispy loom
cursive talon
#

Well I would like to know how it is possible to bypass a teaming ban twice

wispy loom
#

I already answered your question

cursive talon
#

I would love to team as well in such cases

#

So its alright to team? Well thats great to know

#

Very professional from you I have to say

#

I will just ask a admin so its fine

rugged mason
cursive talon
#

Well thats what Caelifera just hinted

wispy loom
#

I didn't hint towards anything, I simply stated that bans are only discussed with the people who are banned

#

If you think that someone is breaking a rule, please use our in-game ticket system

cursive talon
#

Well I asssume it is fine to team twice like they did if the only punishment is a ban for 1 wipe

cursive talon
wispy loom
#

I'm not going to discuss this with you, as like I said, bans are only discussed with the players themselves

cursive talon
#

Then dont, I dont care all I wanted to know was that I can team

wispy loom
#

Mighty Mike is a chat moderator and doesn't handle tickets

cursive talon
cursive talon
#

Why could they ?

cursive talon
#

Wow thats such an explanation

#

So if I and my clan team, we will get banned for 1 wipe as well correct?

shy sonnet
#

if someone cheats and gets game banned do the people playing with them get association banned on rustoria 10x eu

cursive talon
#

Yeah u do

shy sonnet
#

not me sm1 else but thanks

cursive talon
#

Like server banned I mean

wispy loom
cursive talon
north crest
#

Why are you choosing to ignore @wispy loom ?

wispy loom
cursive talon
#

Im not Im just asking you if I can team since they could

#

Im not asking about the ban, Im asking if I can team like they did

#

I fully underrsodd Caelifera and I dont care about how it has been dealt with

north crest
#

We are now going around in circles, these questions have already been answered.

cursive talon
#

No you havent answered If we can team like they did and get banned for 1 wipe

#

All I need is answer for that

#

Like how is that fair? Team twice and get banned for 1 wipe then unbanned? Im sorry but that makes no sense

north crest
vagrant ibex
#

How do I know if my appeal was accepted or denied?

cursive talon
wispy loom
#

The ban reason shows when you try to join the server

cursive talon
#

Like its just not fair towards the community and other players

north crest
cursive talon
#

Aight I will just team, thanks for your response

rugged mason
north crest
cursive talon
#

What are the penalties for teaming?

#

Cant find that anywhere

wispy loom
cursive talon
#

Or like penalties at all for cheating exploiting etc

#

@north crest

junior salmon
#

no one asked u to donate

wispy loom
#

There might be an error in translation, and I do not know what you have been banned for
However, everyone has to follow the same procedure when they get banned

cursive talon
#

@wispy loom What are the penalties for teaming exploiting cheating etc? Can I find them somewhere

wispy loom
#

But your questions have been answered already, please move to #general if you don't need any more support

cursive talon
elder jay
#

uh is any mod available ?

raven mist
#

Whatsup @elder jay

cursive talon
#

Hey I just wanted to ask how is it possible for someone to team twice on 3x EU and get unbanned twice

elder jay
#

I keep getting disconnected for "hacking" when my ban should've expired 2 days ago

#

and i also got falsely banned

raven mist
elder jay
#

how do i see that ?

cursive talon
#

When I got banned for teaming I was told theat one more offence and it would be permanent and it was literally like 30 minutes till wipe

raven mist
#

Mostly for the wipe. It all depends , every ban is different

#

Who told you this?

cursive talon
#

Dont remember, this is my second account and that was in January

raven mist
#

@elder jay !steamid

elder jay
#

!steamid

marble mantleBOT
elder jay
#

uh @raven mist my steam id is 76561199153518400

raven mist
elder jay
#

when i first got banned yeah

raven mist
cursive talon
#

Alright thank your for the response

elder jay
#

with one of the chat mods

raven mist
#

Did you create a ban appeal?

elder jay
#

yes and it got denied for some reason i feel like i'm talking to the walls when i am trying to prove that i am legit

raven mist
#

You can pm me and we can discuss this

vagrant ibex
#

got banned on the server, filed an appeal but it was canceled, but the fact is that I got banned just because of the game with a hacker, I played in a team with my neighbors to whom I gave resources so that they would not load me and they, in turn, added other strangers to the team, and from the moment I received the block I have not been on their team for 2 days

#

accordingly, I could not know who exactly they add to the team

balmy cypress
marble mantleBOT
vagrant ibex
#

Steam ID: 76561198322359697

balmy cypress
vagrant ibex
#

ok, thanks you

analog jackal
#

i got banned by association 2 month ago
i really dont know that he was cheating,
i played rustoria servers for long time,i love rustoria server,although i know its not a good reason for unban,but i still want have a chance to keep play rustoria servers.if i know whos cheating or breaking rules in my team,i will leave or let him go immediately.
i hate cheater very much.please give me a chance..
here is my steam profile https://steamcommunity.com/profiles/76561198391027241/
sorry to make trouble to you sir

#

@balmy cypress

silk nebula
#

And plz stop tagging staff like that. Have a good one!

balmy cypress
#

I'll also send a message to the admin who banned you. It does look like the ban will not be removed in your case but you will see an update if that changes

stiff summit
#
  • To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
#

how to do that exactly

silk nebula
balmy cypress
analog jackal
sleek summit
#

is any mods on?

rugged mason
sleek summit
#

i cant get on anyn rust modded severs so i cant play rustoria severs

#

ive restarted the game and my pc 2 times

sleek summit
#

idk

#

i was hope one of yous could help?

rugged mason
sleek summit
#

can i show u in a vc

rugged mason
wicked thunder
#

is any mods on?

rugged mason
tawdry holly
#

ive booster discord but dont have permission to use /kit booster ingame

spare widget
#

@tawdry holly Messed with some stuff on our end- wait a couple minutes please and then do /auth in-game. Should be good then but let us know if you still have an issue and we'll see what we can do

wicked thunder
#

i cant type london good

#

over 10 min and still no help? :/

rugged mason
edgy remnant
#

these past few wipes on 2x mondays US when i fall asleep at the outpost i end up dying some how in the morning is this a glitch or a feature to keep from sleepers in outpost?

rugged mason
#

Its same with every official servers

wicked thunder
#

/ticket

marble mantleBOT
#

Hey, @wicked thunder

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

upbeat summit
#

!appeal

marble mantleBOT
#

Hey, @upbeat summit

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

upbeat summit
#

.

#

My ban says its perma even though before it was temp can I get unbanned

hexed nimbus
#

As it says decision is final

upbeat summit
#

It was a temp ban before

#

I was told to come back in 30 days

#

It wasnt for ddos threats or cheating or anything so idk why it would be final

upbeat summit
hexed nimbus
#

No idea then you need to contact the admin that told you to come back

runic monolith
#

where do i go for unban appeal 🙂

silk nebula
marble mantleBOT
#

Hey, @runic monolith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

summer viper
#

/ticket

marble mantleBOT
#

Hey, @summer viper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

summer viper
#

!appeal

marble mantleBOT
#

Hey, @summer viper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lunar quarry
#

/ticket

marble mantleBOT
#

Hey, @lunar quarry

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

weary swan
#

if my appeal got accepted, then im unban right?

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

vital oxide
#

!appeal

marble mantleBOT
#

Hey, @vital oxide

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

summer viper
#

damn

azure current
#

/ticket

marble mantleBOT
#

Hey, @azure current

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

cold pendant
#

/ticket

marble mantleBOT
#

Hey, @cold pendant

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hollow tangle
#

/ticket

marble mantleBOT
#

Hey, @hollow tangle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hollow tangle
#

with sound

timber bridge
hollow tangle
#

how are you not doing anything about that they are clearly homophobic and xenophobic kids

timber bridge
hollow tangle
#

they are talking shit to me for like 10 minutes straight why cant you do anything with clear evidence

timber bridge
pure vector
#

is it allowed to expose the steam profile of insiders in this discord or not?

hollow tangle
#

then you guys are the worst moderators ever really

timber bridge
timber bridge
pure vector
#

but can i expose them? or is that doxing or sum

timber bridge
pure vector
#

bro

#

i dont need help with getting stuff back or anything, all im asking am i allowed to go to general chat and posta message saying they are insiders

lavish iron
#

/ticket

marble mantleBOT
#

Hey, @lavish iron

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

timber bridge
pure vector
#

ok thanks

mighty lodge
#

!appeal

marble mantleBOT
#

Hey, @mighty lodge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

alpine mesa
#

how is it someone can say the n word and only get a 10 min ban but i said packi and i got a 12 hour mute how does that make sense

timber bridge
alpine mesa
north crest
alpine mesa
#

ah

north crest
#

And escalates towards bands

alpine mesa
#

i dont rember saying it before but i totaly understand that

north crest
#

Bans

gaunt grove
#

Is the ban for playing with a hacker perm?

timber bridge
gaunt grove
#

Is there a way for me to check?

strange grail
#

could i get a <@&274971100184576010> <@&393554009799000064> <@&874995535881326632> to help with ip ban, im on a college campus, rusticated wouldnt let me join into there server as well because of college ip, could i get access to use a vpn to play?

timber bridge
strange grail
#

thank you

timber bridge
junior salmon
#

can someone help me i bought kit elite and legend and i cant use the kit legend

timber bridge
junior salmon
#

now

#

2min ago

timber bridge
strange grail
#

i tried to create a ticket and it says "you dont seem to be banned" its a ip issue and i cant create a ticket because my account specifically isnt banned.

vernal holly
#

i need help I tried to join a sever and said to go discord

north crest
north crest
#

Which name was at the end?

vernal holly
#

zenzen

junior salmon
#

Ok

north crest
summer viper
#

I got banned and they permas or temps

#

playing with a cheater and i didnt even know

timber bridge
timber bridge
summer viper
#

I did just kinda annoyed how my wipe is ruined with my queue skip

timber bridge
summer viper
#

is their a chance i get unbanned

near halo
#

how can i get verified?

timber bridge
marble mantleBOT
#

Hey, @summer viper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

junior salmon
#

still cant use it

timber bridge
junior salmon
#

yes

timber bridge
junior salmon
#

2 times

timber bridge
junior salmon
#

Alright

vernal holly
#

when can I get help?

gleaming hound
near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

summer lynx
#

rustoria website leaderboard not working for 3x no bps EU?

livid tapir
untold garden
#

lol

near halo
#

yo whats ban evasion

livid tapir
#

when ur main is banned and u hop on an alt to play

untold garden
#

i swear some of the staff members just say what comes to their mind

near halo
#

i got banned for 3 days last wipe, waited it out then hopped back on this wipe

livid tapir
#

^ appeal link

near halo
#

if i do appeal what would be ETA on an unban if they accept it

gleaming hound
near halo
#

im banned for ban evasion so what do you mean my time is shortened

#

is ban evasion a perm ban?, and i meant like ETA on my appeal getting accepted or declined

gleaming hound
near halo
#

so if it does get accepted what would happen to my ban

near halo
#

oh alright

#

would this unban all accounts

gleaming hound
#

So you did ban evade?

near halo
#

well i mean basically, i just logged onto my friends account and tried farming while he was off

#

so yeah i would say i did

gleaming hound
livid tapir
#

yeah maybe dont lie on your appeal

#

doesnt help anything

near halo
#

well that was the truth idk if logging onto my friends account wouldve got me banned

livid tapir
#

thats the thing.

#

it wouldnt have

near halo
#

and it did

livid tapir
#

no

gleaming hound
near halo
#

ok

#

how would i know if i get accepted or not

gleaming hound
near halo
#

oh ok alright

signal marlin
#

are u allowed to ban evade

timber bridge
celest forge
worn sand
#

I need help with a cheater as well on the 3x

marble mantleBOT
#

Hey, @celest forge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

#

Hey, @worn sand

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

still yarrow
#

what happends if someone gets banned for playing with a cheater but you had no idea they were cheating ?

#

my friend was banned for joining a team with a cheater on it but had no idea they were cheating

timber bridge
forest hound
#

umm i joined on the server and got instantly banned for cheating tf?

timber bridge
marble mantleBOT
#

Hey, @forest hound

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

true summit
#

do mili crates respawn?

timber bridge
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wooden lotus
#

i need help

hexed nimbus
wooden lotus
#

i f1 killed in my base with a ful tommy kit and it went through the ground

#

full*

hexed nimbus
wooden lotus
#

oh ok thank you

valid crow
#

Just linked my discord and steam,

When i claimed the discord kit i received nothing and it tells me i do not have the permission to claim the steam kit

timber bridge
#

You need to /auth in-game.

valid crow
#

Also i boosted the server and it tells me i dont have the permissions to claim the booster it

valid crow
timber bridge
#

How long ago did you link the accounts?

valid crow
#

About 7mins ago

timber bridge
valid crow
#

It has let me claim the booster kit, But still wont let me claim the steam one

timber bridge
#

The steam one you need to follow the steam group.

valid crow
#

I have

timber bridge
#

It can take sometime sometimes.

hexed nimbus
#

./auth ingame

timber bridge
valid crow
#

😆

neat pumice
#

Try doing /auth now @valid crow

valid crow
#

Worked now, Thanks

neat pumice
misty scroll
#

No worries

#

😎

chrome forum
#

Kinda a weird question about teaming

#

But we have accidentally formed a commune almost

#

It's more than 8 people and we just leave eachother alone and help with raids

#

Is that against the rules? We dont live together, but all close together

timber bridge
chrome forum
#

Meaning mainly helping if one of our neighbors get raided

#

not raiding other bases

timber bridge
chrome forum
#

Gotcha, we will keep it to a 8 person max defense

timber bridge
#

You can be cordial to each other but you can not help each other.

celest timber
#

/appeal

marble mantleBOT
#

Hey, @celest timber

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

gaunt grove
#

/ticket

marble mantleBOT
#

Hey, @gaunt grove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

grand glade
#

/ticket

marble mantleBOT
#

Hey, @grand glade

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

grand glade
#

How do I get the ingame notice removed? it keeps beeping every like 5 min

golden fiber
#

how do i do ticket

timber bridge
marble mantleBOT
#

Hey, @golden fiber

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

timber bridge
gaunt grove
#

how do I get a ticket made?

grand glade
#

yes like 15 times

timber bridge
gaunt grove
#

can't load into server

#

my buddy said he had a ticket made for him

timber bridge
timber bridge
gaunt grove
#

I got a ban for playing with a hacker

timber bridge
#

An in-game ticket will not solve your problems.

gaunt grove
#

he did aswell

#

he said he made a discord ticket

timber bridge
gaunt grove
#

oh ight

worn lily
#

where do i go to report someone for cheating

timber bridge
marble mantleBOT
#

Hey, @worn lily

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

worn lily
#

i have a clip

#

how am i gonna show the clip in game

timber bridge
golden fiber
#

why do i getr so many messages that my ticket has been read after i read it 3 times

flat prism
#

!appeal

marble mantleBOT
#

Hey, @flat prism

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

royal sparrow
#

my commands wont show in chat

timber bridge
royal sparrow
#

shouldn't be

timber bridge
royal sparrow
#

it worked thanks

quartz crest
#

can i have an admin

timber bridge
timber bridge
quartz crest
#

ill dm you

timber bridge
marble mantleBOT
#

Hey, @quartz crest

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ember sparrow
#

is playing with ban evader ban a perma ban?

spare widget
#

@ember sparrow Join Waiting for Support please

#

@wispy bone Can you join Waiting for Support?

mortal glade
#

i got banned to

magic lotus
#

/ticket

marble mantleBOT
#

Hey, @magic lotus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mortal glade
#

/ticket

marble mantleBOT
#

Hey, @mortal glade

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gleaming hound
marble mantleBOT
#

Hey, @mortal glade

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

gleaming hound
#

@gaunt crag and @mellow galleon I will be with you shortly, just helping someone else 👍

spare widget
#

@mortal glade Join Waiting for Support if you can

potent wigeon
#

hello, it may be that the us small is going wrong ?

gleaming hound
near halo
#

bruh

#

uh wtf

#

why did we just get banned for hacking 💀

gleaming hound
#

!appeal @near halo

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

gleaming hound
#

!appeal @near halo

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

nocturne jetty
#

hey admins we was just banned for no reason

near halo
#

this is so shameful, i been playing for this server for 2 years lmao

nocturne jetty
#

wtf is this all got banned for what reason

silk nebula
nocturne jetty
#

banned for playing with hacker

silk nebula
#

and that’s the reason😊

nocturne jetty
#

who tho?

#

who tell me bc we can all ss

silk nebula
#

I’m sry we don’t share any information about any bans.

nocturne jetty
#

yea nice so false bans

near halo
nocturne jetty
#

legit we can all ss our screens yall are so fucked

#

we legit was haveing fun doing nothing just playing the god damn game

silk nebula
#

I recommend u to submit an appeal and it will be looked by our admins asap

#

!appeal @nocturne jetty

marble mantleBOT
#

Hey, @nocturne jetty

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

nocturne jetty
#

im not wasteing time

silk nebula
#

I can understand the frustration but this is the best way to get you unbanned 😊

north crest
silk nebula
#

Cheers Empressheartoria

nocturne jetty
#

idek hold up

north crest
#

!steamid

marble mantleBOT
nocturne jetty
#

76561198311749813

north crest
#

I have notified the admin in charge of your case

nocturne jetty
#

ok

#

we are gonna get offlined

#

dude

balmy dragon
#

how to throw a ticket?

silk nebula
marble mantleBOT
#

Hey, @balmy dragon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

distant grail
#

yo admin

timber bridge
distant grail
#

im in vc

timber bridge
#

Sorry.

distant grail
#

oh we got these two clans one with 8 man and one with 3 man and they teaming and shooting hvs at our turrets and roof

timber bridge
distant grail
#

we did no response

timber bridge
nocturne jetty
#

Banned for no god damn reason

#

False banned now I got to wait 5 to 7 dayas

#

Days love it waste of time base gonna get offlined

timber bridge
gloomy mulch
#

@timber bridge

nocturne jetty
#

We got told it was

timber bridge
gloomy mulch
#

waiting for support?

nocturne jetty
#

We had a good ass base spot good ass base farmed for it all

timber bridge
gloomy mulch
#

i just want u to see a clip

nocturne jetty
#

For 4 hours 4 god damn hours

timber bridge
nocturne jetty
#

This happend befor we got unbanned

#

Legit we don’t cheat I legit got 8k hours

timber bridge
gloomy mulch
#

bruh

timber bridge
nocturne jetty
#

He ignores me now how you know it’s a false ban lost ppl that donated and all

near halo
#

is it possible to pay for an unban lol

upper escarp
timber bridge
upper escarp
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

nocturne jetty
#

It ain’t rare if you just false banned 4 ppl

timber bridge
nocturne jetty
#

You jus did we legit can ss all of us

#

Y’all lost donators and memebers it’s good see ya

near halo
#

yo bro stfu

#

submit an appeal simple

timber bridge
near halo
#

1-3 business days, wait and stfu weirdo

spare widget
#

@nocturne jetty Join Waiting for Support please

#

If you'd like

near halo
#

😢 zenny

sacred valve
#

i need a unlink request

near halo
sacred valve
#

unlink

#

i lost my other acount because mobile authn

near halo
#

yeah if you go on there, theres a button where you can request an unlink, admins should get back to your request when they can

sacred valve
#

where do i go

near halo
#

you see the like ppaper clip thingy you clip it

sacred valve
#

i cant

near halo
#

are you logged into your steam account on the site?

sacred valve
#

its for a dif steam acount i need it to be unlinked

near halo
#

oh log into your main one then request an unlink from that one

sacred valve
#

i can get the acount id

#

i cant login to my main i lost the pasword and the phonenumber for mobile auth

near halo
#

anything beyond helping from the website functions i cant help, you gotta contact an admin

sacred valve
#

how?

near halo
#

im not an admin or mod lol

timber bridge
sacred valve
#

i need to unlink it all

timber bridge
#

DM me.

chrome gulch
#

are VPN's aloud on rustoria main

near halo
#

i dont think vpns are allowed at all

chrome gulch
#

cuz im west coast and it lags so bad for me

lilac nova
near halo
#

oh they are? thats suprising

lilac nova
#

Yes they are

near halo
#

wouldnt that make it easier to ban evade

timber bridge
near halo
#

might have to get that fixed

timber bridge
#

I wouldn't admit that. Removed for other users.

unborn lynx
#

either the timer is glitched or heli isnt out but heli isnt out when its supposed to be on US 10x no bps

cinder nymph
#

Can the administrator help me unblock the network

timber bridge
marble mantleBOT
#

Hey, @cinder nymph

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

true shore
#

admin ?

ruby island
#

how do i send a ticket

true shore
#

l need help please

ruby island
#

admin?

lilac nova
marble mantleBOT
#

Hey, @ruby island

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lilac nova
true shore
#

ok can u come vc

unborn lynx
lilac nova
#

I'm sorry not available for vc now

tight juniper
#

there is a full cheater on rustoria long us

true shore
#

please l need help cuz l got ban playing with cheater and l dont know him

lilac nova
tight juniper
#

/ticket

marble mantleBOT
#

Hey, @tight juniper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

true shore
#

l just invited him to team l l did a one oil rig and got ban

lilac nova
lilac nova
true shore
#

ok l have a question if l got ban for playing with hacker and l dont know this guy will

#

there is any chance to get unban ?

#

@lilac nova

timber bridge
true shore
#

ok then l will get ban for every then ?

#

you cant remove it now cuz l real l don't know this guy l just know him on ukn and l tell him to play with us soo l don't know what will happen

timber bridge
true shore
#

then they can remove it right ?

#

how much time it will took to review my appeal

vestal garden
#

on rig server fully crashes like what

#

we will be dead when we spawn bc of server being down

wild mantle
#

Eu small crashed?

#

<@&274971100184576010>

timber bridge
vestal garden
#

eu small

timber bridge
true shore
#

can l talk to an admin vc

#

that is real unfair the first time playing with hacker and no admin is answering that is real rude tho playing in your server for 2 years and l got treated like this l am just asking admin to remove my team ban and they are saying that this is our final decision just saying thank u for treating us will

timber bridge
true shore
#

just made one but they are saying that is our final decision for 7 days ban

timber bridge
near halo
#

i need to report a cheater on rustoria 10x US

spare widget
#

@near halo You'd want to do in-game "/ticket add (your report with details"

#

Pair that with an F7 as well to also report directly to EAC

near halo
#

thank you

spare widget
#

@true shore Hey, sorry you're frustrated. It's just our normal policy that when someone gets literally gamebanned by EAC for hacking on our server that their teammates are subsequently banned temporarily for association. I've talked to one of your other teammates and they were super chill about it and understood. It's not perm- just be careful who you choose to play with and if you feel that your teammate may be cheating, kick them and send in a report.

#

We didn't ban them though- EAC permanently banned them from the entire game while they were playing with you- and you're their friend so I'd recommend blaming your friend. Hope when you're unbanned that you don't have any more issues. Have a great day otherwise blobthumbsup

distant ferry
#

you know why I cant craft a item

near halo
#

76561198003829420 is the account, he's raiding and kept killing us wasn't even time to wait around team rage quit from him. 😦 GN

young blaze
#

Is there an administrator here? My account prompts ban evaluation. It has been a week since I left the game last time and logged in this time. I want to know what happened

#

@spare widget hi

#

@spare widget I want to know what happened to my account. It has been a week since the end of my last game. Everything was normal when I was offline. Today, when I was linked, I was prompted to ban evaluation. I want to know what happened

keen hollow
#

FUCK YOU DUMB ASS ADMIN FUCKS

#

3X CHEATERS RUNNING RAMPANT

near halo
#

!report @keen hollow

marble mantleBOT
#

Hey, @keen hollow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

Please if you need make a ticket, without one it is more likely for admins to miss cheaters.

keen hollow
#

STUPIF CUNTS

slate socket
#

!appeal

marble mantleBOT
#

Hey, @slate socket

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

keen hollow
#

Your 3x server is being fucking trashed by cheaters you stupid fucking cunts

near halo
#

J5ISALIVE please try and calm down, this will not quicken the process. The admins are the doing the best they can and cannot deal with every cheater immediately.

oblique jewel
#

can we get a admin on this man?

ebon valve
#

Any admin avaliable to talk i found this sus guy thats triple headshoting everybody from 150+ meters

#

i have a clip of him beaming me if you need

near halo
#

!report @ebon valve

marble mantleBOT
#

Hey, @ebon valve

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ebon valve
#

i created a ticket but i forgot to add the link to the clip thats why

upper escarp
ebon valve
#

should i explain what happened again?

#

or just add the link

upper escarp
#

I would explain again, but the admins will be able to see previous tickets you created.

keen hollow
#

token † is fucking cheating

upper escarp
marble mantleBOT
#

Hey, @keen hollow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

upper escarp
#

Please create a ticket and f7 them :)

fallow rose
#

so im already connected to the discord how am i able to obtain my kit

teal fable
#

!ticket

marble mantleBOT
#

Hey, @teal fable

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

teal fable
#

!appeal

marble mantleBOT
#

Hey, @teal fable

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

upper escarp
fallow rose
#

okay thanks didnt know

upper escarp
#

Happy to help :)

harsh cargo
#

what does take a break mean?

#

one of my tm8s got banned for it

north crest
#

It means that they need to take a break. Other than that we cannot discuss other players bans.

near halo
#

yo @balmy cypress you dmed me can u add me so we can talk havent been on for a bit my b

keen hollow
#

CLEAN UP THE 3X SERVER FOR MOTHER FUCK SAKES

#

3X US DOZEN OR SO LEVEL 1 STEAM LOW HOUR CHEATER FUCKS BAN EM

north crest
bronze remnant
#

can an admin spectate ingame please

#

this kids literally only get headshots like tf he got reported so many times now

timber bridge
bronze remnant
#

@timber bridge

#

it literally says please put the name of the person i put the STEAM ID of them and its a fucking CHINESE NAME I CANT type IT

#

they still keep asking for the name wym they are looking into it

keen hollow
#

3X SYX CLAN US HACKING

north crest
bronze remnant
#

I DIDDD

#

and i still got A REPLY Asking for the NAME!

steep jasper
#

Im trying to log into my steam account on the store page to donate but its giving me an error

#

@north crest

timber bridge
#

2x is booting up now. 19 minute rollback.

tough bane
mental lark
#

Vanilla 2X server was likely doxxed/crashed by a duo living near us. We just eco raided a base and killed them multiple times before getting into our base when the whole server went down. Me and my duo had our Rust fully crash and had to restart and load in, upon loading in the servers been rolled back, we’re dead, and the duo are redoing our eco raid

timber bridge
marble mantleBOT
#

Hey, @mental lark

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mental lark
#

So can anything be done about that rollback completely fucking our raid and allowing a duo to just kill us in our sleep?

timber bridge
hollow token
#

i got banned for 1 hour and its been an hour

timber bridge
hollow token
#

1 hour

timber bridge
#

How long over the hour?

hollow token
#

like 5 min

timber bridge
#

Please allow 10-15 minutes, we have large amount of bans and it takes some time for it to update with the current bans sometimes.

hollow token
#

ok

river coyote
#

After restarting the server, I can not log in, writes that I was banned. Even though I only played for an hour on this server and didn't even have time to kill someone

marble mantleBOT
#

Hey, @river coyote

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

solemn brook
#

@hushed finch pls

river coyote
#

@hushed finch

narrow ocean
#

any admin help me pls

lone mortar
narrow ocean
#

Rustoria Eu Main

#

Scuro playing with cheat

lone mortar
marble mantleBOT
#

Hey, @narrow ocean

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

river coyote
#

admin help

lone mortar
river coyote
#

Already submitted, but this is complete nonsense. After restarting the server, I can't log in due to Hacking

lone mortar
river coyote
#

Where can I see the decision on my appeal?

lone mortar
river coyote
#

thx

lone mortar
#

Np

slate socket
#

My friend has not received any feedback since he complained. Didn't you say you would receive feedback in 1-3 days?

lilac nova
slate socket
#

@lilac nova My account played for five hours a week ago. It was normal when I was offline. When I logged in today, I was prompted to ban evaluation. I didn't even go online. Why was my account banned? I want to know what the administrator did. I need a reasonable explanation.

lilac nova
lilac nova
slow igloo
#

empress admin

split sparrow
#

the hacker in eu main killed so much people and take their loot (mine too) admins will the admins demolish his base?

upper escarp
split sparrow
#

ok thanks

slow igloo
#

admins i need help

#

Do the admins help me?

slow birch
#

Whats the issue?

nocturne jetty
#

Btw I’m done wit this server I’m not gonna wait 7 days to just get false banned again do see y’all have a good one

raven mist
#

Did you even appeal?

hollow tangle
#

guys dont even bother this support wont do shit

hushed finch
#

What's up? We actively look into this channel to help anyone that needs help. @hollow tangle

near halo
#

I got auto ban violated on rustoria 10x

#

and its been an hour, and i still cant log in

raven mist
#

Its slightly delayed sometimes

potent flame
#

how can i track my rustoria vip, so i know when it will run out?

keen fern
marble mantleBOT
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Hey, @keen fern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hexed nimbus
potent flame
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ty

blissful herald
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!ticket

marble mantleBOT
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Hey, @blissful herald

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

blissful herald
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!report

marble mantleBOT
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Hey, @blissful herald

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

blissful herald
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hmm

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any mod free..

raven mist
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Whatsup @blissful herald

blissful herald
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you got a gamer on server, as I don't play Rustoria, can't /tiocket in-game

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can give you steam

raven mist
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Pm me ThumbsUporia