support

[livid tapir]

first time ever joining a toria server? do you use a vpn?

[raw terrace]

no

i joined and i got banned

[sharp vine]

!appeal

[marble mantle]

Hey, @sharp vine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[livid tapir]

then submit an appeal at https://bans.rustoria.co

also verify your account to be notified when your appeal has been seen

!verify @raw terrace

[marble mantle]

Hey, @raw terrace

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[raw terrace]

okey i do it

[wanton slate]

https://steamcommunity.com/profiles/76561199079695205/

@livid tapir please

ua Mondays

us

[livid tapir]

gotta wait out your appeal

[unborn tendon]

https://steamcommunity.com/profiles/76561199160990331/

dear admin my accout be vpn banned

[hexed nimbus]

!appeal

[marble mantle]

Hey, @unborn tendon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[raw terrace]

when they send me msg?

[hexed nimbus]

no idea why it tagged you hehehe

[raw terrace]

i have bad wifi mabe thats why?

[livid tapir]

you submitted the payment support ticket right?

[hexed nimbus]

maybe i scrolled up while moving mouse and ticked you hehe

[livid tapir]

and you submitted an appeal?

[warped condor]

you can talk to an admin or mod? ^^

[hexed nimbus]

Hello mate, if you need any support or want to get in touch with someone from the Staff feel free to private message me or join in #368790610783764480

[warped condor]

Can I speak to an admin or mod? ^^

[livid tapir]

sure

[fallen girder]

Might Mike is a mod

[hexed nimbus]

well apperently he dussent want help hehehe

[livid tapir]

he said join waiting for support @warped condor

mike will drag you

[fallen girder]

Xd

[wanton slate]

I was in the us Mondays VPN banned to play in the us the main affect me

[hexed nimbus]

might be english is not his main as i read his profile

[hexed nimbus]

Yes bans carry trough all rustoria servers banned on 1 is banned on all

[wanton slate]

Then I'll wait for 1-3 days

[hexed nimbus]

no other options mate im sorry

[dreamy violet]

How can i open a ticket for support ?

[hexed nimbus]

Hello mate, if you need any support or want to get in touch with someone from the Staff feel free to private message me or join in #368790610783764480

[raw terrace]

if i join wating for support admin can help me with my banned?

[livid tapir]

no you have to wait on your appeal

[raw terrace]

okey thanks

[gleaming hound]

!appeal @violet shell

[marble mantle]

Hey, @violet shell

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[mighty drift]

what is the ban for ?

[gleaming hound]

It should say when you got disconnected and when you try to rejoin.

[livid tapir]

what does it say when you try to join a server

[warped condor]

Can I speak directly with an admin?

[mighty drift]

ban syllith what is that?

[hexed nimbus]

what seems to be the issue ?

[gleaming hound]

Does it say come to discord?

[warped condor]

I just want to know if there's a spy on my team

[raw terrace]

can i report someone here?

[gleaming hound]

!ticket

[marble mantle]

Hey, @raw terrace

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[livid tapir]

already told him admins do not interfere in gameplay

[warped condor]

!ticket

[marble mantle]

Hey, @warped condor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[raw terrace]

/ticket

[marble mantle]

Hey, @raw terrace

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[warped condor]

/ticket

[marble mantle]

Hey, @warped condor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hexed nimbus]

as @livid tapir allready told you we dont not interfear in gameplay so choose your team wisely

[raw terrace]

!appeal

[marble mantle]

Hey, @raw terrace

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hexed nimbus]

appeal is a webpage not ingame

[gleaming hound]

If you are not in game and able to make a ticket, you cannot make a report.

[mighty drift]

ban due to syllith , what is it?

[gleaming hound]

Does it say come to Discord?

[mighty drift]

yes

[gleaming hound]

Okay, so syllith is the admin who banned you and you will need to speak to.

I suggest giving a message on Discord letting him know you are here on discord due to a come to discord ban.

[mighty drift]

well, if you can, then tell him this

I've been playing this game for 5 years and got banned for 1 time on rustoria

is it possible to find out the reason for the ban?

[warped condor]

Can an admin or mod see me who is authorized to TC of my raid base?

[gleaming hound]

When you speak to the admin who banned you, he will tell you.

[gleaming hound]

Admins do not interfere with gameplay.

[hexed nimbus]

again we do not interfear in general gameplay if you suspect this wipe tc and reauth on it we cant help you with this

[mighty drift]

Okay, but how to talk to him

?

[gleaming hound]

Message him on discord.

[hexed nimbus]

join waiting for support and do @raw lily im waiting in support as requested

[warped condor]

so in a nutshell who uses cheat or other is free to do what he wants on this server?

[gleaming hound]

Make a ticket if you believe someone is cheating.

You can do that with /ticket add <ticket>

[warped condor]

no cheater, betrayal in the team ...

[hexed nimbus]

its a inside job sam he has been talked to by me and ape allready

[hollow chasm]

can I reply as soon as possible

[hexed nimbus]

for appeals it will take between 1 and 3 days

[mighty drift]

@raw lily can you help me ?

@raw lily look at the private messages

do I need to write to him in discord or can I mention him on the server ?

[hexed nimbus]

1 time is enough this dussent help mate just be patient as we do have a private life aswell he might be doing something right now

[mighty drift]

and the admin could ban me for numerous complaints ?

@hexed nimbus

[hexed nimbus]

i dont know what the reason was but as he said contact him he will prob explain to you why .

[mighty drift]

well, is there a chance of an erroneous ban?

[hexed nimbus]

not realy cause admins go trough everything and need to be sure the do not ban for fun but for real rulebreaks and cheats

[mighty drift]

I lost 8 hours on the server with my friends, then I went out and didn't come in anymore, right now I wanted to go in and saw a ban, which is quite strange, since I never downloaded banned programs and didn't even cheat

[raven mist]

Whats the issue @mighty drift

[gleaming hound]

He has a Sylith come to discord ban

[mighty drift]

I repeat , I have not been blocked anywhere before

[sleek owl]

hi i need help

[mystic ether]

@sleek owl What do you need help with?

[hexed nimbus]

im not avaliable right now as my dinner is erady ill be back soon guys .

[raven mist]

What is your steamid?

[mighty drift]

https://steamcommunity.com/id/ebarrrr/

[sleek owl]

i am lagging on your server

[wispy loom]

Which server?

[near halo]

Yo any mods can help me out rq I’m trying to buy vip on my phone since I’m at school and it@keeps taking me to where I link all my shit

[sleek owl]

10x

[wispy loom]

https://donate.rustoria.co
Try that URL

[wispy loom]

Could you describe the lag?

[mighty drift]

how long to wait for an answer?

[near halo]

Thanks

[sleek owl]

like if i fight with someone i get lagging or i breking rood loot i am lagging

[raven mist]

You will have to wait for sylliths answer unfortunatly

[wispy loom]

I'll DM you

[mighty drift]

Okay, why is it banned?

Can you tell me?

[raven mist]

Well, thats what you are gonna discuss with Syllith, wait for his DM

[mighty drift]

Ok, thx

[raven mist]

[mighty drift]

Do I have to wait more than 2 days?

[raven mist]

I do not know when Syllith is gonna repond to you... Probably very soon

[mighty drift]

ok

Did I have to text him ?

[raven mist]

You can, sure

[mighty drift]

thx

are you just a chat admin?

[gleaming hound]

Shenzy is a full admin on Rustoria.

[mighty drift]

no, you only chat admin ?

[gleaming hound]

I am a Chat Mod, yes.

[mighty drift]

end yes, forgive me for my English, I just come from russia, so I use google translator

[gleaming hound]

It's okay.

[silk nebula]

Sam can u help me?

[gleaming hound]

Sure, what you need?

[silk nebula]

I need ur heart

[mighty drift]

do you have Russian-speaking administrators on the project?

[gleaming hound]

I am not sure to be honest.

[mighty drift]

: (

[mighty drift]

can't you ask someone?

? @gleaming hound

[gleaming hound]

I don't believe there are any Russian Admins.

[west osprey]

You need to wait for Sylith.

No other admins can help with your ban.

[mighty drift]

sorry , ok , i wait

[light sapphire]

When does medium wipe?

[hexed nimbus]

#oldserverinfo

[fleet sigil]

US Long Central US Region cant login

US Westcoast can still login tho

[mighty drift]

@raw lily can you answer me?

[fleet sigil]

US Long still not working

Need Immediate assistance. We have 2 Texas, 1 Missouri, and 1 Canadian player who Rustoria Long is not appearing for. We have 2 California players that are able to still be in the server

[wispy loom]

I'll DM you

[last girder]

#report

[silk nebula]

!ticket

[marble mantle]

Hey, @last girder

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[last girder]

how to report here

oh

[silk nebula]

u will have to report in-game

[hexed nimbus]

!ticket

[marble mantle]

Hey, @last girder

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[last girder]

o ok ty

[near halo]

@wispy loom

Nvm mb

[lucid cipher]

support

[gleaming hound]

Hello

[lucid cipher]

can i make a ticket

!appeal

[marble mantle]

Hey, @lucid cipher

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[lucid cipher]

sam i was vac banned on my main account with 6k hrs and i dont know why i did nothing wrong have never cheated all i know is i got called out for cheats alot i was banned by a developer and now i contacted supports im wondering if you can help me access my base thats keylocked

[gleaming hound]

You was game banned?

[lucid cipher]

yes i dont know why

[gleaming hound]

And I am unable to help you access your base that is keylocked. I am not sure why you need access to it while you are banned, are you on the server on another account?

[lucid cipher]

yes im on another account

[gleaming hound]

Ah, okay. What is your current in game name?

[raw terrace]

then u gona get banned

xD

[lucid cipher]

not telling u lol

[gleaming hound]

Well then you are going to be banned for ban evasion.

[lucid cipher]

u will just ban me again

[hexed nimbus]

i feel a banevasion comming

[raw terrace]

😂 😂 😂

[lucid cipher]

did nothing wrong lol ill prolly get unbanned on my main

[gleaming hound]

The admins will ban you even if you don't tell me.

[lucid cipher]

urm no sir

im on a diff ip and pc , ayways mind opening my doors

[gleaming hound]

I cannot open the doors.

[lucid cipher]

alr

[gleaming hound]

But there is no point, you will be banned on your current account because you are currently ban evading.

[lucid cipher]

its fine ill let it decay big man

[lucid cipher]

im not lol cause i wasnt anti cheat banned i was banned by a devolaper prolly beamed to hard yk what i mean'

[gleaming hound]

Even if it's a publisher ban, or an anti cheat ban, you still got banned. Therefore it's ban evasion.

[raw terrace]

can i talk with high admins?

[gleaming hound]

What do you need to talk to them about?

[raw terrace]

i cant said it here

[gleaming hound]

Ah, okay. Spoofy is typing so I'll see what he says.

[zealous kettle]

You won’t be unbanned, any association to a GB’d account is against the rules.

Have a nice day!

[raw terrace]

what gb'd mean?

[gleaming hound]

Game banned

[zealous kettle]

Gamebanned account

[raw terrace]

i dont have gamebanned?

[gleaming hound]

He said any association with a gamebanned account.

[zealous kettle]

.

[raw terrace]

i dont talk about this guy

[zealous kettle]

Ohh the names looked similar to me, sorry!

What seems to be the issue?

[raw terrace]

can i pm u?

[zealous kettle]

Go ahead

[floral bronze]

how do i make a ticket again

[zealous kettle]

!ticket

[gleaming hound]

!ticket

[marble mantle]

Hey, @floral bronze

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hollow chasm]

/ticket

[marble mantle]

Hey, @hollow chasm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hollow chasm]

/appeal

[marble mantle]

Hey, @hollow chasm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hollow chasm]

you can somehow speed up the process of checking the appeal

[gleaming hound]

Admins are extremely busy, dealing with tickets, appeals etc. Allow 1-3 business days for a reply.

[lone sphinx]

/ticket

[marble mantle]

Hey, @lone sphinx

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[still pier]

when is the us main wipe

[cyan echo]

Could I get my VIP transferred from rustoria EU long to rustoria EU medium?

[zealous kettle]

#oldserverinfo

[zealous kettle]

#payment-support

[lunar spindle]

im having truble with canceling my subscription`s on long. main and medium

[chrome gulch]

is the new patch wiping server early?

[wheat zinc]

Any idea for multiple crashes? I keep getting BSOD. Updated drivers, reinstalled Rust (on my nvme m.2, had it on my secondary SSD), 32gb of ram, 2060 gpu.

[near lake]

hello, I went to the server and wrote to me that you played in a team with a cheater, although I entered the server for the first time, what to do please help

[livid tapir]

i mean us servers are meant to wipe in 2 mins no?

[livid tapir]

!appeal

[marble mantle]

Hey, @near lake

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[wanton slate]

i need help

[livid tapir]

youve been given the same answer several times

[wanton slate]

https://steamcommunity.com/profiles/76561199079695205/

vpn banned

[livid tapir]

youve now sent your steam profile after receiving the same answer several times

[rain summit]

I just got banned for scripting but i have never joined that serverä

[livid tapir]

please wait for your appeal to be seen

[livid tapir]

!appeal

[marble mantle]

Hey, @rain summit

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[rain summit]

where can i even make a ppeal

[livid tapir]

please read the full message man

[wanton slate]

please i want play us main

[rain summit]

its so gay that i just waited 1h to get in and then just get banned after being 10sec on that server

[wanton slate]

omg

I missed the us main again

Why VPN banned this stuff

[raven mist]

Whats your steamid?

[wanton slate]

https://steamcommunity.com/profiles/76561199079695205/

@raven mist

please

[raven mist]

U should be good to join again

[copper harbor]

why server restart

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[raven mist]

fp update

[copper harbor]

what dat

[raven mist]

facepunch

[copper harbor]

what

the frick

what the fucking frick

[sullen swift]

!appeal

[marble mantle]

Hey, @sullen swift

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[novel lark]

i need some help with vip

[gleaming hound]

What is the issue?

[novel lark]

where exactly do i buy vipXD

[gleaming hound]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[lone sphinx]

/ticket

[marble mantle]

Hey, @lone sphinx

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[flint smelt]

What site does rustoria support to get skins?

[novel lark]

how is it out of stock....

[gleaming hound]

!vipstock

[marble mantle]

Hey, @novel lark

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[novel lark]

dammit

[true hamlet]

!appeal

[marble mantle]

Hey, @true hamlet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

make medium up 100 pop

[swift arrow]

Cannot download procedural level? What is this

[edgy pelican]

up medium pop

been sat at 19 with 150 behind me since wipe

[tawdry eagle]

I need help. I’m off the VPN

Can you help me with this

I’m off the VPN. Can someone help me

[gleaming hound]

What do you need?

[tawdry eagle]

I can’t get into the game show VPN ban

[gleaming hound]

What makes you think it's a VPN ban?

[gleaming hound]

I can get someone to look into it and let you know if it's a VPN ban or not. Are you able to send me your steam ID please?

[marble mantle]

Hey, @tawdry eagle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tawdry eagle]

I don’t know. I was just able to get into the game, and it kept telling me this

[gleaming hound]

What is the ban reason?

[tiny heron]

how long am i banned for if my name was a phone number

[tawdry eagle]

Disconnected: Playing with hacker

[gleaming hound]

Ah okay. Could you send me Steam ID please and I will see if it's a VPN ban or not for you.

[gleaming hound]

Not too sure, what does it say when you try to join a server?

[tawdry eagle]

76561198046012300

[gleaming hound]

Thank you, give me a few mins.

[tawdry eagle]

Thank you

[onyx hill]

how do i enter an email so i can buy vip

[gleaming hound]

You able to join Waiting for Support?

[onyx hill]

sure

[edgy pelican]

medium is dying, 250 q

[gleaming hound]

!appeal Hey, you will need to appeal your ban.

[marble mantle]

Hey, @tawdry eagle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[boreal ore]

!report

[marble mantle]

Hey, @boreal ore

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tawdry eagle]

I turned it on to show this YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

[tiny heron]

Disconnected: Banned: Doxxing

[gleaming hound]

Your ban is more then likely permanent.

[tiny heron]

is thier anything i can do about it

[gleaming hound]

You can try and appeal, that is your best bet.

[marble mantle]

Hey, @tiny heron

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tiny heron]

i did it is denied

[gleaming hound]

Well then sadly there is nothing else that can be done. Feel free to play elsewhere

[tiny heron]

i had a name that was my phone number this is epic stupid

[gleaming hound]

I am not 100% sure, but I believe that goes against some TOS.

[tiny heron]

well thanks anyway

[gleaming hound]

[hexed nimbus]

[agile nova]

!appeal

[marble mantle]

Hey, @agile nova

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[manic peak]

Hello! I would like an admin to check my team for cheaters

please PM me for more details

[grizzled cove]

hello admin

i need some help please

[restive relic]

is there something wrong with US long?

[near halo]

hey @spare widget

you around?

[fleet sigil]

Cant log into US long for some reason

[hexed nimbus]

we are aware US long is down and being looked into, it will be up shortly

https://tenor.com/view/breaking-news-news-flash-report-gif-8607328

US long back online

[copper night]

connect long.rustoria.uk:28015

[near halo]

Wipe pass for medium coming back or a wipe pass?

Vip for medium coming back*

how do i check if my ban appeal has been reviewed

[hexed nimbus]

is your steam and discord linked to rustoria ??

[near halo]

yhyh

Is vip for medium gonna get restocked or is there wipe pass?

[hexed nimbus]

should get a dm then but take note it can take up to 3 days depending the situation and could be more

[hexed nimbus]

when there is one that expires today it will become avaliable again otherwise no

[near halo]

Oh

ik now i joined sever and said unban 5 days

[copper night]

!vipstock

[marble mantle]

Hey, @copper night

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[hexed nimbus]

this means you have been banned for 5 more days im afraid

[near halo]

yhyh ik

[hexed nimbus]

feel free to make a appeal https://bans.rustoria.co/

[near halo]

nah its good ill wait

thanks for the help

[hexed nimbus]

[buoyant ocean]

how do i link my discord

[fallen girder]

!link

[marble mantle]

Hey, @fallen girder

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[hexed nimbus]

https://rustoria.link/

[fallen girder]

@buoyant ocean

I’m just quicker Mike

[hexed nimbus]

but im doing 3 things at once hehehe

[fallen girder]

I’m doing 7

[limpid coyote]

where do i report people?

[near halo]

<@&874995535881326632> can you restock vip for us medium

[hexed nimbus]

!ticket

[marble mantle]

Hey, @limpid coyote

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hexed nimbus]

dont ping staff please once a vip expires one will become avaliable

[limpid coyote]

/ticket ingame dosent work

[marble mantle]

Hey, @limpid coyote

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[fallen girder]

/ticket add

I think

[hexed nimbus]

yes but it tells you that if you / ticket ingame

/ ticket basicly the help text to get all info printed in gamechat with all commands regarding it

[wooden jolt]

!appeal

[marble mantle]

Hey, @wooden jolt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

@robust walrus hop in vc for me rq

[near halo]

dum server making me wait queue again PLZ HALP

[humble vessel]

eu med

[verbal charm]

WHEN WILL VIP FOR RUSTORIA MEDIUM BE BACK IN STOCK???

[marble mantle]

Hey, @verbal charm

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[rose turret]

!appeal

[marble mantle]

Hey, @rose turret

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[rose turret]

/ticket

[marble mantle]

Hey, @rose turret

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hollow kayak]

Is there a simple site or something that I can type more then 500 character for the appeal, then just send the link

[untold tapir]

nope just ask for help in here and join the waiting for support vc, worked for me when i was banned

they have some pretty nice and helpful admins

[near urchin]

i joined the steam group but stil says its not linked

[eager needle]

i got double bread for an admin who can get me one more vip slot on US medium

[winter ocean]

HELLO CAN I GET HELP PLZ?

I JUST BOUGHT VIP TO SKIP THE Q AND I HAVE A 1 HR BAN

hello?

im trying to play with my friends if someone can help i was on for 2 mins

[quaint patrol]

Buying VIP doesn’t remove a ban, what was the reason for being banned?

[winter ocean]

i cant play for 1 hour n i bought vip so i wouldnt have to wait

it says chat filter auto violation (1h ban)

i dont know why

[quaint patrol]

!appeal

[marble mantle]

Hey, @winter ocean

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[winter ocean]

i just want to play for wipe with frineds

[quaint patrol]

Submit an appeal and they will look into it when the admins are available

[quaint patrol]

How long ago did you join the group? It can take a little time to sync up

[near urchin]

like 10 mins ago

[winter ocean]

it says you dont seem to be banned when i go for a appeal

[quaint patrol]

Try /auth in game

[rancid obsidian]

i have a question for 5x no bps

[winter ocean]

what is this i just want to play plz help me

[quaint patrol]

Give it 10-15 minutes and try again 🙂

[quaint patrol]

I may be able to answer your questions

[rancid obsidian]

so what if me and my friends wanted to hop on the 5x no bps and we were gonna be a squad and 3 other friends of ours are hopping on and we know where each other live and we just only online each other but we dont give loot to each other at all were just being friendly to each other and raiding each other for fun. Would I get banned for teaming for that?

like the most were gonna do is maybe talk with each other outside of eachothers base

[hollow kayak]

@quaint patrol Will an admin message me in DM's or what? I just submitted an appeal

[winter ocean]

the appeal takes 1-3 business days for it to be processed why would u guys make me do this for a 1 hour ban

can i plz just get some help

[quaint patrol]

You can have friends on the same server you just cannot team with them in any form

[rancid obsidian]

well what if we are fully geared telling them that were coming to online them and were not killing them until we raid them

like we talk in game chat while fully geared

[quaint patrol]

Appeals are looked at whenever admins are available, I recommend taking the time to think to what caused you to be banned that violated the chat rules

[winter ocean]

thats why im asking for help

can somoene plz help me idk what to do i did nothing

i dont understand why its so hard to get help here i just need to talk to someone

[quaint patrol]

You are not forced to KOS

[eager needle]

i got double bread for an admin who can get me one more vip slot on US medium

[rancid obsidian]

ok thank you @quaint patrol

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hollow kayak]

@quaint patrol yoo how will admins message me about my appeal

[near halo]

blacks

[quaint patrol]

If you are verified then you will receive a message from the discord bot, you can also check on the ban appeal website for an update

[quaint patrol]

If you don’t need support go to #general please 🙂

[near halo]

stinky

[hollow kayak]

alr jacob

[lucid brook]

An admin that could help me with a technical issiue real quick?

[ashen bluff]

Can I get an admin to help me? My Vip is not working, and it keeps putting me in Queue.

[verbal charm]

when queue restock

[void condor]

Make a vip payment* support ticket and await a response

[ashen bluff]

How do I go about that? is it a / command?

[void condor]

Look on the left in discord, you should see Payment-support

Fill out the info it asks for, and I'll take a look

Working on them now

[ashen bluff]

OH! okay, thank you

[near halo]

my shit says cant download level

i had to wait in the queue LIKE 3 TIMES and i still cant connect i need help

i just got timed out of a wue what ive been in for 2 hours now im in a 200 que again can you just let me on the server

[unique fiber]

Or…. Can we make server pop 500? Increase max pop like yall do for main

[near halo]

yea just make medium 500

or just pit me back to 60 in que

[winter ocean]

hey i waited a hour and im still banned for a hour

can someone plz help me thank u

[near halo]

CAN SOMEONE HELP ME FIX MY SHIT

[winter ocean]

hello can i plz get help?

[near halo]

ong i need help

[winter ocean]

yea we have both been waiting i dont even know him and i seen his name for a while now can someone plz help is

[near halo]

i been trying to connect for like 5 hours

[winter ocean]

i just want to play i payed vip and everything i waited 1 hour it makes no sense why cant someone just call me in a voice chat

[near halo]

THIS SHIT mad annoying

[winter ocean]

like is it so hard for somone to help

[mortal nexus]

I bought the 30 day pass for the wrong server can someone please help me switch it

[iron sparrow]

hello i bought MEdium VIP and it didnt work

[upper escarp]

Make a ticket in #payment-support

[iron sparrow]

i just tried to get into the server and i had a queue

[near halo]

are you fucking kidding me

SHOW ME HOW TO FIX MY SHIT

ive been in que for 2 hours then i time out

[noble dust]

can i talk to a admin

[wanton cypress]

trio 5x NA blatant scripter atm

[noble dust]

i got ban for exceeding group limit when im a 3-man

like what

i need admin plssssssssss

[lavish plank]

will rustoria medium US VIP restock?

[eager needle]

please restock

vip for medium pleaseeee

[untold kayak]

/ticket

[marble mantle]

Hey, @untold kayak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[untold kayak]

!appeal

[marble mantle]

Hey, @untold kayak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[glass shuttle]

are any admins online?

[ivory pond]

wsp

[opal moss]

@balmy cypress could you open up a few slots for VIP for US medium? been sitting in queue since wipe and still 85 players ahead 😫

[lavish plank]

this medium queue is brutal, take our money with some more vip slots 🙂 🙃 🙂

[maiden terrace]

yo i gotta question

can i check if someone is banned on the server or not?

[spare widget]

@maiden terrace No, not really 😦 We don't discuss other people's bans

[glass shuttle]

Zenzen could u help me out with my vip

[spare widget]

@glass shuttle What's going on with it?

[glass shuttle]

I made a ticket

[maiden terrace]

damn i just wanted to know if someone ive been pushing to get banned got banned

[glass shuttle]

2074

[maiden terrace]

id feel alot safer and want to play more if i knew

[glass shuttle]

My vip for medium is not working

[spare widget]

Ah yeah, no reason to ping Bengly for it. Only a few people can handle VIP stuff but it's always as soon as possible. Did you have one last month and then buy it again this month?

[glass shuttle]

No I just bought one and Im still in wueue

[spare widget]

Hmmm and obviously for the correct server?

[maiden terrace]

try to leave and rejoin q

[glass shuttle]

Yes US medium

[spare widget]

^^ Wouldn't hurt to try****

[maiden terrace]

usually what works for me

[spare widget]

@glass shuttle Still need help?

[glass shuttle]

Yea

[spare widget]

Can't hear you 😦

[pale edge]

how do i get help from admin?

[forest hare]

I have emailed and messaged admins several times to help me with a payment issue and have not heard back, can i please get assistance

[pale edge]

#support

bruh how do i talk to admin

@hushed finch

[spare widget]

Ooooo tag me!

[pale edge]

@spare widget

[spare widget]

What can I help you with?

[spare widget]

Did you open a #payment-support ticket?

There's only a few individuals who can handle VIP stuff

[forest hare]

I just followed what was mentioned

and i have not got an email back

[blazing sedge]

Do I report players here?

[spare widget]

If you still have an issue I'd recommend opening a payment support ticket

[forest hare]

I did not make a payment-support ticket

[pale edge]

ive been kicked/banned for more than 3 but i just got on for the first time today and havent ever played with more than 2 other ppl

[spare widget]

In-game "/ticket add (your report with details)"

[spare widget]

Can I have your Steam 64 ID please? https://rustoria.co/getmyid It'll be something like 7656118408108310

[pale edge]

76561198422626237

[spare widget]

One sec please

[pale edge]

ty

[spare widget]

Sorry, taking a sec- we'll sort it all out though 🙂 Hopefully just a couple more minutes. I'll drag you into the voice support then

[hardy tide]

i need support

[zenith bough]

can an administrator drag me i need help

[obsidian flame]

i need support

[desert cloud]

^^

[errant zodiac]

vip for us medium not working, charged on paypal but doesnt work in game

[desert cloud]

9 admins in this mf and we cant get support

[spare widget]

@desert cloud I'm talking to your teammate now?

[desert cloud]

good looks my boy

[worldly ridge]

move me

[gentle phoenix]

@spare widget Administrator, discord is not available in my friend's area, he is vpn banned, please help my friend lift the ban Thank you! 76561199040382376

[chrome spade]

is there a admin on at the moment? j/w

[stiff widget]

Your friend would need to !appeal

[stiff widget]

!appeal

[marble mantle]

Hey, @gentle phoenix

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[north igloo]

/report

[marble mantle]

Hey, @north igloo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[gentle phoenix]

How long will the appeal be resolved?

[elfin sedge]

/report

[marble mantle]

Hey, @elfin sedge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[stiff widget]

It can take 1-3 days for a response, more or less depending on the situation

[gentle phoenix]

I asked my friend to appeal. Can you help him lift the ban right away?

[spare widget]

It looks like they're fine to connect

[gentle phoenix]

thank you very much

[flint flume]

ZenZen can you get banned from a server for one slur?

I mean i get it slurs are fucking terrible but a permaban?

[chrome spade]

can i get some help from support?

[spare widget]

Hmm normally there's a lead up- not just one instance. Why do you ask?

[elfin sedge]

got some teamers in toria 5x

[spare widget]

@chrome spade What do you need help with?

[elfin sedge]

need helps

[chrome spade]

our mini was parked ontop of our base inside the mini garage

[spare widget]

@elfin sedge In-game "/ticket add (your report with details)" - you can always include a link to a recorded clip in with your ticket. And it helps to not call anything out in chat or voice

[elfin sedge]

alr did

[spare widget]

Excellent

[chrome spade]

blew up for no reason

it has to be a bug

[flint flume]

Because I was trying to see if the ingame server chat if muted blocked team chat. So I said f*got which I get is super fucked, but I got kick banned for 1 hour and now hours later its not lifted @spare widget

[chrome spade]

was parked in there all night, we went to large came back.. put stuff away and we hear it blow up.. upstairs lol

like for no reason

[elfin sedge]

@spare widget my clip is corrupted and black

[spare widget]

We can't replace items. Would recommend F7 if you think it's a game bug. Would think it was decay then somehow or HP, maybe a glitch

[elfin sedge]

only has audio

[livid tapir]

Saying slurs adds up and after I believe three mutes you get banned, that is a 10 minute ban so this is I think your 5th offence

It’ll stay.

[chrome spade]

not sure how it would decay inside the mini garabge we built for it, but ok... was hoping yall would be able to see im not lying and replace it

[flint flume]

I dont believe I have any previous bans

[spare widget]

@flint flume Those auto kick bans can drag on a bit in the system :/ Good reason to avoid homophobic or racial slurs. I'll check on it though

[chrome spade]

but alright thx anyways

[flint flume]

@spare widget Appreciate it, I dont believe I have any previous bans but if I do my B didnt realize chat could lead to a perma ban

[spare widget]

I feel ya. We wouldn't be able to replace it or spawn in anything like that since we don't interfere. Sucks with bugs- somethings things that fall through foundations, all sorts of things. Hopefully it balances out and that you don't have the issue again. If you do and think it's something specific to that area then feel free to reach back out about it and we can see if there's anything we can do, short of replacing it. @chrome spade But sorry that happened to you 😦

[spare widget]

Yeah, you're definitely not perm banned or anything. The ban expired but it looks like the system processing thing for those specifically. Will just have to wait but I would assume you'll be able to connect in not too long

[elfin sedge]

got raided on a trio server and they had help from 2 other teams

[flint flume]

@spare widget thanks, anyway to see how many strikes im on?

[spare widget]

I can't disclose that but it's a nice time for it to be your last I believe in you

[livid tapir]

!ticket

[marble mantle]

Hey, @elfin sedge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spare widget]

Following up on this right now

[livid tapir]

Zen zen the goat

[elfin sedge]

he really is

[spare widget]

@elfin sedge Helps to not call out in chat and also I'd recommend changing your clan tag immediately

[elfin sedge]

ok

[spare widget]

Thank you

[elfin sedge]

yup

made another ticket bc i forgor the previous id

[iron sparrow]

Is there a way I can be tier skipped since my vip doesnt work

[elfin sedge]

@spare widget

any updates?

[spare widget]

@elfin sedge Just looking into everything

[elfin sedge]

if you have any questions lmk

[spare widget]

It's the reason why clips can be wonderful

and also not calling it out

[elfin sedge]

i would show you a clip but its corrupted and only has audio

[spare widget]

Definitely unfortunate :/

Come into Waiting for Support if you'd like

[iron sparrow]

hey zenzen I got timed out, can you push me through again?

[midnight forum]

/ticket

[marble mantle]

Hey, @midnight forum

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

/ticket Reporting a cheater

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[knotty summit]

!appeal

[marble mantle]

Hey, @knotty summit

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[flat dragon]

yo can someone from staff pls msg me

i have proof of a 9 man playing as a team on EU 3x

[slow igloo]

Empress admin is online now?

[hollow chasm]

You have ban list?

[slow igloo]

i dont know but I can't get into the server. The server told me to DC find the administrator

[hollow chasm]

I was banned for hacking, what could it be?I just logged on to the server, I didn't have time to get banned.Help me

[plucky grail]

anyone able to help please.

[silk nebula]

u will have to submit an appeal

!appeal

[marble mantle]

Hey, @silk nebula

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[silk nebula]

你要等ban你的管理上线联系你

[hollow bough]

what seems to be the problem m1

[plucky grail]

i need an admin it was vip orioblems

[wet hornet]

I AM IN NEED OF SUPPORT

@cobalt jetty

im in line bud

[cobalt jetty]

!appeal

[marble mantle]

Hey, @cobalt jetty

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[wet hornet]

phrog i stg get out of the call i was here first

thank you for being respectful

[still yarrow]

tell me this guy aint cheating

https://streamable.com/2slvhj

[wet hornet]

@cobalt jetty ur turn

[feral dagger]

Hello i have a game ban on my account does this affect me playing on your guys servers the ban is Rainbow Six Siege Related

[hollow bough]

please submit an in game ticket

[wet hornet]

sounds like "chad thundercock" just trippled u

ur gonna want to ignore that and just go for his base

[kind monolith]

how do i get a ticketÉ

[still yarrow]

this isnt the first time

he literally tripling me across the map only headshots

[hollow bough]

!ticket

[marble mantle]

Hey, @kind monolith

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hollow bough]

if a ticket was submitted an admin will look into it as soon as possible

[still surge]

/ticket

[marble mantle]

Hey, @still surge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[still surge]

!appeal

[marble mantle]

Hey, @still surge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[fresh scroll]

Hello ! I want to return to the question of my problem with logging into the server. More specifically, I can log into the server, but I cannot wake up on the beach.

[brittle owl]

!appeal

[marble mantle]

Hey, @brittle owl

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[brittle owl]

cringe how this server false banms

and admins are too lazy to do anything about it, they clearly dont care about their donators

[raven mist]

Lazy to do something about false banning? Hm, are u banned?

[unique jay]

hello, I am attempting to play on one of your servers with my nephew and receive this notification when attempting to connect. "disconnected: World File Mismatch: procedural_4000

[brittle owl]

yes

[raven mist]

Whats your steamid?

[brittle owl]

falsely, its a equivalent to a mal cop doing its job
saying "im just enforcing the rules"

[raven mist]

Would be helpfull to give me your steamid

[brittle owl]

76561199148241642 @raven mist

would be helpful if you guys stopped false banning me

[raven mist]

Lmao, i was actually waiting for u to come to discord

But yes, we both know thats not false

[spare widget]

I can assure you we're not lazy 🙂 Busy though, yes, absolutely

[brittle owl]

See, its entertainment for you freaks

It is legit a false ban Ive explained my story to you guys 100 times u have no remorse even tho i donate every wipe lol

just cringe

[raven mist]

We had the same exact conversation last time. U keep ban evading

[brittle owl]

Bro

[raven mist]

Doesnt matter that you donate

[mighty herald]

I was banned a while back and wanted to appeal but havnt really been playing much and just remembered when i tried to join my friends on rustoria main, i came to the discord and asked how to appeal in chat and was told to go to https://bans.rustoria.co/ and before I could even try to appeal it told me it was denied. I was hoping to talk to someone about why this may be or how I can actually appeal

[upper escarp]

Donating doesn't let you break rules :)

[brittle owl]

No rules were broken u fucking sly dogs

[spare widget]

@mighty herald I'll take a look

[raven mist]

So dont call it' false bans' if you know you're gonna get banned again.

[mighty herald]

thanks @spare widget

[brittle owl]

You guys t hink youre so smart and know everytrhing lol
it is a flase ban

My main is false EAC banned they havent replied in months

[spare widget]

That's an issue for you and EAC.. Hope you get a response

No one is trying to pick on you - have a nice day

@mighty herald Can you send me your Steam 64 ID please? https://rustoria.co/getmyid It'll be something like 765611084301830138

[unique jay]

hello I was hoping to get some help, I receive this message when attempting to join the US-Mondays server "disconnected: World File Mismatch: procedural_4000_0df85fdf-cba4-6a6e-6839-e1138a424bb5"

I do not have a VPN

[hexed nimbus]

Go to your steam folder on pc look for rust , maps. Remove the 1 you mentioned ( should be first in list ) and reconnect to server

[raw terrace]

i need high admin or ban manager to talk with him please

[spare widget]

I'm just a normal admin 😦

What do you need help with?

[spare widget]

https://bans.rustoria.co/ If you haven't yet

[raw terrace]

its denied but i need talk with ban manager

[spare widget]

That's your response then. I'll do you a favor though and pass it on that you're disagreeing with the appeal's response and I'm sure you'll hear if something changes

It looks very intentional though - I just wanted to make sure it wasn't a mistake

[raw terrace]

it wasnt a mistake ? and i play played for hour and half

[spare widget]

It was not a mistake

[raw terrace]

and killed only like 2 or 3 players xD

[spare widget]

Okay 🙂

[raw terrace]

and why they dont want to show proof?

[spare widget]

Sorry, I get that you're frustrated. I just wanted to check that it wasn't a mistake and it's not. And we would never share proof - we have a policy of not doing that since it only helps people who cheat evade detection.

But I can assure you that we don't ban lightly and having proof doesn't mean sharing proof. Hope everything else otherwise is good though and I'm sure you'll hear if something changes

[raw terrace]

that's what you think

[spare widget]

Yes, it is

[raw terrace]

but it is not the truth

[spare widget]

It is though 😦

[unique jay]

Thank You, it is working now

[raw terrace]

https://www.youtube.com/watch?v=p-boFxLSDn4
watching stream

u can see taskbar and everything

only rrust discord google

[spare widget]

We're not going to argue about it though. I just wanted to make sure that things were alright and there wasn't a problem. Have a good day otherwise Yeah, your clip isn't going to do anything to change that but thanks for sharing!

We don't just ban good sprays lmao We have a crazy amount of players who are very good at the game, but don't cheat. I told you I'll pass it on to the admin handling your situation and you'll hear back if anything changes.

[raw terrace]

okey. ty

[spare widget]

No problem

[cosmic summit]

this guy is cheating he prefire all the time and have no idea where i am but he come prefire can u check him ? https://steamcommunity.com/profiles/76561199158316357/

[spare widget]

@cosmic summit Best thing to do always is in-game "/ticket add (your report with details)" and then pair that with an F7 to also report to EAC as well

[cosmic summit]

ah okay thx

[split sundial]

@spare widget i was inside a room of a blue key card xd and it restarted but am dead now is that normal?

[ocean turtle]

Yes, you cant sleep inside the monuments main loot rooms. If you do, youll die

[raven jungle]

<@&274971100184576010> cheater on rustoria long

r19 inside the base

[ocean turtle]

!ticket

[marble mantle]

Hey, @raven jungle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ocean turtle]

Also, dont ping the roles

[ruby egret]

please

cheating on rustoria long rustygamingdk

[stiff widget]

!ticket

[marble mantle]

Hey, @ruby egret

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[raven jungle]

just come ban him lmao

i made a ticket but hes been cheating for over an hour

[ruby egret]

bro cmon

[raven jungle]

thats actually a joke

[ruby egret]

man has ruined the whole server already gg

[raven jungle]

everyone quitting moving to rustafied

[quaint patrol]

Admins will look into your ticket as soon as possible, try be patient please

[raven jungle]

we are trying but he's been cheating for over an hour

going to just log off at this point 😢

THANK YOU

[raven mist]

You made your ticket 5 mins ago.. but yeah, he's gone now.

[slow igloo]

I've been banned for several days. Why did the empress administrator ban me

Shenzyyy admin

can u help me ？

[wispy dirge]

Have you made an appeal?

[slow igloo]

yer

[wispy dirge]

Have you checked https://bans.rustoria.co/ for the status of your appeal?

[slow igloo]

Empress ban, my reason is to ask me to contact her in discord

Yes, my appeal has been reviewed for 4 days and has not been rejected

[spare widget]

@slow igloo Send your Steam 64 ID please - it'll be something like 765611840810380 https://rustoria.co/getmyid

[slow igloo]

76561199217257432

my Steam ID：76561199217257432

[spare widget]

Thank you 🙂 Yeah, you'll need to wait for a response from the admin handling your situation. I'll forward it on but please be patient; I'm sure you'll hear sometime and until then I hope everything is going well.

[slow igloo]

ok Thank you very much

[odd briar]

Dear Administration Hello, I was banned due to Disconnected Hacking, I do not know why I was banned on my PC, I don’t have any cheats and didn’t use them at all please help me figure out why I was just banned

[spare widget]

@odd briar Post your Steam 64 ID please - https://rustoria.co/getmyid

[odd briar]

https://steamcommunity.com/profiles/76561199178942708/

https://rustoria.co/users/76561199178942708

76561199178942708

[spare widget]

@odd briar Wait 5 minutes and you should be fine to connect

[odd briar]

My Steam ID 76561199178942708

[spare widget]

Yes

[odd briar]

ok

[spare widget]

Thanks for your patience and have a good one

[odd briar]

Thank yoi

You are the best Administration

[glass shuttle]

yo zenzen

[stable osprey]

hacker https://steamcommunity.com/id/739204629575395/

[marble mantle]

Hey, @stable osprey

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[north bone]

/ticket

[marble mantle]

Hey, @north bone

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[still helm]

!appeal

[marble mantle]

Hey, @still helm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[north bone]

Is there an administrator online

Is there an administrator online

[slow birch]

Whats up Rose I am not an admin but whats up.

[north bone]

@spare widget

[rustic forum]

/ticket

[marble mantle]

Hey, @rustic forum

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[rustic forum]

!appeal

[marble mantle]

Hey, @rustic forum

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[rotund garden]

Can u open up more room in eu medium please so i can go in and beam

@slow birch open 71 places in eu meduim thank you

[slow birch]

Not something we can do sorry you already know the answer from the conversation before

[rotund garden]

oki

thank you

[slow birch]

@rotund garden You dont need support so please move back to a channel that is for general talk.

[west pier]

When can I buy VIP in EU Medium?

[tawdry jetty]

!vipstock

[marble mantle]

Hey, @west pier

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[west pier]

We need about 12 VIP slots, but after waiting for two days, there is no VIP seat😩

[dusty juniper]

need help cheater on rustoria us main

[stiff widget]

!ticket

[marble mantle]

Hey, @dusty juniper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dusty juniper]

already made 4 of them but like

he is aimbotting surely you can just ban him quickly he is killing everyone

idk how long its supposed to take to ban a blatant cheater kinda sad

legit just full quadruple headshotting us like wtf dude been cheated on for 30 min now not banned yet jesus christ

thank you for banning him.

[tawdry jetty]

As a reminder we have a lot of tickets to deal with, we try to help out as fast as we can. Sorry it took a little while. Enjoy your wipe!

[dusty juniper]

thanks again

[north bone]

It's really disgusting

This hacker is really disgusting, plus a mouse macro

[hexed nimbus]

!report

[marble mantle]

Hey, @north bone

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[north bone]

76561198162581312

https://steamcommunity.com/id/7658979366031222/

[livid tapir]

The 2 metre naked Beamer?

[north bone]

I made an invoice in the game, but the administrator directly replied that there was no problem. The team had directly locked the door at home. It was dark

[livid tapir]

That combatlog looks very normal lol

[north bone]

I made an invoice in the game, but the administrator directly replied that there was no problem. The team had directly locked the door at home. It was dark

That's ridiculous

[livid tapir]

Well then the admins have determined that they are not cheating

Feel free to f7 them

[north bone]

I mean, they have ESP on their team

More than one, find us directly through esp

The whole team reported them with F7

[livid tapir]

Ticket again if you have new proof suggesting so

[near halo]

@livid tapir can i know when vip gonna be on a stock? EU MEDIUM

[livid tapir]

But as of right now with what you’ve provided, our admins after watching them have determined that they aren’t cheating

[marble mantle]

Hey, @near halo

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[north bone]

Is this data normal

Is this data normal

[livid tapir]

At 50metres yes

Bro hit a nice spray it looks like

[north bone]

All one part? There is no gap between shots

Does the. Co server not handle mouse macros

[livid tapir]

The screenshot hides the times can’t tell how quick deaths were

[north bone]

At present, it is certain that this team has an esp. in addition, there is a mouse macro

[livid tapir]

We do not allow scripts

[livid tapir]

Then re submit a ticket if you believe that it was handled wrong or if you’ve got new proof to add but as of right now there’s not enough if any evidence of them cheating

[north bone]

We are a team of eight people in a moment, all dead in 10 seconds

We are a team of eight people in a moment, all dead in 10 seconds

Won't the administrator observe the player's behavior in the server?

[livid tapir]

That image just shows that he killed you in a reasonable timeframe

[livid tapir]

If you submitted a ticket and got a response then they already have

[north bone]

I'm not very skilled in the instructions in the game. I don't know how to describe what I reported.

Is. Co unable to contact the administrator directly and provide evidence to report directly?

A bad reporting process

[hexed nimbus]

./ticket add suspected cheater using esp and maybe even scripts ( ad name or id of the playere here ) <- copy this and oaste it in gamechat without the . in front of the /

[tawdry jetty]

Hey @north bone, I can assure you we look into every ticket in-depth. We take people cheating very seriously here at Rustoria and we make sure that everyone is dealt with appropriately. If you feel like the player is still cheating you're welcome to create a new ticket and we will review the person again.

[north bone]

Can I express it directly on this channel

[tawdry jetty]

The proper way to report a cheater is by using /ticket in-game as Admins will review it that way and give you a direct response and feedback on your ticket.

[north bone]

I reported this team hacker, they more than once at night, esp looking for our team-mates.

[tawdry jetty]

If you can take any video and upload it to Streamable & YouTube and submit that in a ticket. This can help us see what happened to you that made you want to report said player.

[lone mortar]

@livid tapir Go to sleep 😉

[keen fern]

can someone help me get my items and heli back on US MAIN?

[lone mortar]

Can you explain more of what happened in detail please?

[keen fern]

my heli is glitched in outpost

[lone mortar]

And the items too?

[keen fern]

YES

[lone mortar]

How are the items glitched if you don't mind me asking.

[keen fern]

place under tower child entered my heli and tried to steal it from me

:/

Can someone help me, Im afraid that my items will despawn

[lone mortar]

Can you not get into the heli and move it out of the way to get to your items?

[keen fern]

YES

check pv

[zealous kettle]

We can’t help you retrieve any items, sorry.

[lone mortar]

From the screenshot you sent me, there is no way to recover the heli or the items. And I don't think the staff does item compensations unfortunately.

Chalk it up as a learning experience

But I feel your pain on that

[keen fern]

I don't know if you are not informed, but the suport helped me twice in this situation

@zealous kettle u don't have to give me items back, just tp me into my body

on a server where there isn't invisible wall, it can be get back normally without the help of admin

<@&274971100184576010> ?

<@&415898423460626432>

[stiff widget]

please stop tagging staff

[keen fern]

@stiff widget 20 min without admin help

[stiff widget]

I understand how you feel but the admins can't interfere with the gameplay

[zealous kettle]

You’ve gotten admin help, I’ve already responded. We can’t refund your items or TP you on your body.

[keen fern]

@stiff widget hmmm something's wrong here. When some clan puts a chaina wall around the outpost, the admin smashes it in 5 min

@zealous kettle can u can remove a invisible wall that is not normal in game ?

[zealous kettle]

What do you mean an invisible wall?

[keen fern]

check PV normal i should go down but since outpost is rendered by the admin, this cannot be done

[acoustic fable]

!ticket

[marble mantle]

Hey, @acoustic fable

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hexed nimbus]

might he be talking about the bettingwheel roof prehaps ??

[hexed nimbus]

this is placed by players and is against the rules so it gets removed game related issues during normal gameplay like bugs and glitches in the map issent anything we can help you with nor will interfear with. its been told to you several times now and in that time typing here on discord you could have farmed 2x that back allready

[near halo]

https://cdn.discordapp.com/attachments/809608337154506772/854508676311023636/540316408098324480.gif

[novel lark]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[sturdy kelp]

!ticket

[marble mantle]

Hey, @sturdy kelp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wild arch]

any stuff members except chat mods?

[pastel lodge]

who muted me
thats fucked up
o16 unraidable

what ever mod muted me why

[sturdy kelp]

i cant speak either dude i think its j the way it works

someone j insiding people on this discord

[pastel lodge]

#unmuteme

#unmuteyy21

[stiff widget]

!appeal

[marble mantle]

Hey, @pastel lodge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[void condor]

You were muted for spamming, the mute will remain

[pastel lodge]

thats spam

[leaden lava]

I was unknowingly injured
I set the ban as a ban on evasion, but at that time, I didn't hack and only changed the internet.
I swear to heaven that I have never used nukes, and there has been no ban.
Currently working fine on other official servers, but only this server is blocked.
Can you give me a chance to appeal?
I've been thinking about it until now because I'm embarrassed.

[wild arch]

can someone from staff PM me? i have payment issues

[pastel lodge]

staff*

if you look down a channel there some thing call payment support

👍

[slow birch]

If you are having payment issue then you will need to head into #payment-support and open a ticket in there the people that have the access will come read and deal with the ticket

[livid tapir]

!appeal

[marble mantle]

Hey, @leaden lava

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[leaden lava]

And at that time, I was just stating the facts as they are, but I was rejected.

[remote geyser]

add more slots/vip slots to medium plssss

[pastel lodge]

https://tenor.com/view/lmao-rofl-lol-haha-jaja-gif-20329593

[mellow hill]

hi, i am unable to submit an appeal to unban, and it says appeal is denied without any reasons, can i know why?

[verbal pollen]

76561198135954550

hello matt sorry for the late reply

hello can someone please help, i placed a ticket on you website but have not got a response yet after 72 hours

[livid tapir]

We don’t give reasons for bans, other than what you see when you try to connect

What do you see when you try to connect

[zealous kettle]

Your appeal was denied 4 hours after you submitted it.

[livid tapir]

R.I.P.

[velvet cliff]

I just made a ticket

how can I talk to the admin ?

to provide more info

[lucid brook]

Anyone familiar with rust causing pc crashes when loading world? Also only seems to happen on certain server. No windows log errors nor bluescreen

[verbal pollen]

ok, can i know why?

[split geode]

My VIP is not working on EU Main. My steam ID is 76561198258214966

[hexed nimbus]

#payment-support

[mellow hill]

it says hacking but i think you can check again because i had no hacks on

[zealous kettle]

You can DM me if you want to discuss it.

[livid tapir]

If your appeal was denied for hacking you are no longer welcome to play our servers

[velvet cliff]

Is their any admin online ?

[hexed nimbus]

Not a admin but maybe I can help you feel free to dm me

[north crest]

Feel free to DM me

[dull thicket]

Go load into face punch small

Was a fix a few weeks ago when they released a hella broken update

[polar coral]

I’m a streamer for the charitable rust you can check if you need to in the official charitable rust discord but I was wondering about day 2 details on the event

[hybrid compass]

is it possible to get a queue skip? i was on eu medium but i died and i wanted to respawn on my bag and spammed my bag but it was on the same spot as the cancel button so i disconnected

[wispy loom]

No, this is not something we offer

[wispy loom]

What is your question? Might be better to ask on their Discord as only certain staff from Rustoria are involved in the event

[polar coral]

I was wondering if we streamers would get vip I know I have it on the rustafied servers but idk about on rustoria and was just curious

And also my partner if they would have vip

And would partnered streamer be able to play on the raid server

[wanton cairn]

I bought a VIP, but still a queue wtf(((

[polar coral]

@wispy loom

[wispy loom]

I believe the partners which are selected Charitable Rust are separate from the event that Rustoria is hosting, but I can double check this for you and DM you whenever I have an answer

[polar coral]

Ok thanks

And this soon will there be a chance that I could get into that server or no?

[lucid brook]

Go load into face punch small
@dull thicket i was able to load into small. Then crashed again when loading into another server. It seems it only happens on servers with custom map names

[raven mist]

Hello Ghosty, what event are you playing in?

[polar coral]

I am playing in the rustafied mini games tomorrow since I am a partnered streamer with charitable rust and I was wondering if I could play on the rustoria servers as well for this

[raven mist]

Well unfortunatly not, since this is rustoria and not rustafied

[polar coral]

Oh ok and is there a chance that I could play in it or no

[velvet cliff]

CAN ANYONE FROM ADMIN TEAM JOIN EU SMALL

[raven mist]

Did you get contacted to join the event?

[polar coral]

No

[raven mist]

i'm afraid not than 😦

[polar coral]

Ok for next year though can you only play if you get asked or is there a form

[raven mist]

i'm pretty sure you need to get invited

[polar coral]

Ok thanks

[dull bobcat]

when i type in chat my message dont appear

reason ?

hello ?

rustoria us manin i typing and my messages arent showing

[gleaming hound]

You may be muted.

@glad lark I'll get right to you, one second!

[glad lark]

yo we got some guys who have 7 players on us 10x

[gleaming hound]

!ticket @vernal python

[marble mantle]

Hey, @vernal python

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[simple lark]

/TICKET was kicked when joining a freind as a duo for exceeding team limit when we were2

[marble mantle]

Hey, @simple lark

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[simple lark]

!appeal

[marble mantle]

Hey, @simple lark

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[still pier]

any administrator?

need help

[hexed nimbus]

whats the issue ??

[still pier]

is a vpn ban problem ,and then I just want to play now ,I dont want to wait 1,2more days

then wipe is over for me

[livid tapir]

Send your steam ID and an admin might be able to sort you out early but you’ll probably have to wait it out sadly

[still pier]

76561199021334098

this is my steam ID,if any administrator can help me ,I will appreciate it

https://steamcommunity.com/profiles/76561199021334098

[raven mist]

Hi there Aprox, looks like this is not a vpn ban. Please appeal on bans.rustoria.co

[livid tapir]

https://bans.rustoria.co

[still pier]

@raven mist I will appeal now ,can you help me solve this quickly

[livid tapir]

sorry we dont let people skip the appeal queue, please allow 1-3 days for your appeal to be reviewed

[livid tapir]

!verify

[marble mantle]

Hey, @still pier

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[livid tapir]

verify your account to be notified by our bot when your appeal has been seen

[still pier]

alright

thank you

I did the appeal

[west osprey]

Your appeal now has a response it seems. If you refresh the page you should see the result.

[still pier]

YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

Why? I'm not Hacker.

[thorn wasp]

When you ban the cheater?

Never_1337 He's been playing for a few days and you don't even think to ban him

EU LONG

[stiff widget]

!ticket

[marble mantle]

Hey, @thorn wasp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[thorn wasp]

I sent

[livid tapir]

if your ban appeal was denied we have evidence to prove otherwise it seems

[livid tapir]

then just gotta wait it out until an admin can get to it

[thorn wasp]

@livid tapir He says he doesn't see anything

[livid tapir]

the admin responded to your ticket?

[fringe shore]

hey i am supposed to be unbbaned today

but idk what time

[still pier]

but How do I unban this

I want to play this server

@livid tapir