#support

1 messages · Page 1553 of 1

gentle juniper
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is there an admin currently on that i can talk to about a potential cheater in rustoria 5x trio no bp

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if so a dm would be awesome

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already sumbitted a ticket

timber bridge
noble spire
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everytime i log into one of rustorias server i load up and as soon as i get in it disconnects me saying to join there discord and it brings me back to the main menu how can i fix this?

timber bridge
marble mantleBOT
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Hey, @noble spire

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

carmine ermine
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i cant play on the 2x eu Mondays because of a server ban a little while ago and i played last wipe and play many other servers

noble spire
timber bridge
carmine ermine
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@timber bridge i was just banned on eu 2x Mondays for a game ban but i dont have game bans only a server ban

carmine ermine
#

i was banned for having a server ban but i dont have any server ban i have a server ban from a while but i was afk when i got banned and it says

timber bridge
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Your account has received an EAC ban. This is a ban issued by the anti-cheat. This is not community or server specific.

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This has nothing to-do with our community.

carmine ermine
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oh well thx for helping me and how long will it take?

timber bridge
carmine ermine
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ok ty

woeful crag
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why is pakistan a chat filter

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auto kick?

spare widget
#

@woeful crag Can you send me your Steam 64 ID?

woeful crag
#

its not me that got kicked, im just curious

spare widget
#

For sure- a portion of that is normally used as a racial slur unfortunately :/ Good thing to avoid

limpid jewel
#

the server refuses to show me the rules for US long could someone forward it to me to help my teammate get unbanned

ripe wyvern
#

Well i would like to know if i was raided by a team hacker :/

timber bridge
ripe wyvern
timber bridge
ripe wyvern
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And i realized that they got banned

timber bridge
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You should've reported them as soon as you suspected them of cheats. Also, if you report the admin normally replies to the ticket with the information they can. Besides that there isn't any information I can give.

ripe wyvern
timber bridge
ripe wyvern
#

Are you sure? They live near from me, i could see his base from mine, they had a big one, and now its nothing there, and i was all the time online and i didn't hear a raid from there

timber bridge
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It could've decayed. We never remove anything from the game.

ripe wyvern
#

Okay

runic ingot
#

Hey there is another sammer he goes by rafiki also scamming skins he wants you to log into fake website

timber bridge
runic ingot
limpid jewel
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@timber bridge thank you for the help

timber bridge
elfin talon
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Where do i go for appeals

runic ingot
timber bridge
marble mantleBOT
#

Hey, @elfin talon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

limpid jewel
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what happens if u get falsely banned?

timber bridge
marble mantleBOT
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Hey, @limpid jewel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

limpid jewel
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yeah but if yall falsely ban me and i get raided, are you responsible for that?

timber bridge
near halo
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I was banned for going over group limit when im a solo going deep on a base I guessed there codes and then I was banned.

limpid jewel
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last question! how long do appeals typically take?

timber bridge
near halo
near halo
timber bridge
near halo
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this is BS and doesn't make any since I door camp and kill my teammates

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The ban system is busted.

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And if they get unbanned before me its just tuff luck huh?

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so they can just get their base back yea lol thats fair.

timber bridge
near halo
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Or just your admins can do their job. Something so simple and they cant do it ive played low pop 100000x with a better ban system.

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Support chat and it doesnt even matter lol

timber bridge
near halo
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"go to our shitty website and wait 3 days because we suck at our fucking jobs" Is what your saying

timber bridge
near halo
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I do need support bc ur ban system sucks

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Not once broke a rule

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But I was banned?

timber bridge
near halo
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Wow ur a twot

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i was false banned

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ong

timber bridge
near halo
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I go deep on sum kid named a59yah prolly a cheater lol and I was banned?

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i was playing got insided by a team mate and then i got banned for surpassing the group limit

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i am a59 you got me banned

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lol no their system got us banned

timber bridge
near halo
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Defend ur base next time shitter

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clapped like ur mom

timber bridge
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Alright, take this to #general if you do not need support. Only warning.

near halo
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submitted can you go look at it

near halo
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i am a59

near halo
timber bridge
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Make an appeal, they will be reviewed.

near halo
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in 3 days

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i made it can i be unbanned

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Does it sound like I have 3 days to wait bc ur system sucks?

timber bridge
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Could be sooner... doesn't say strictly 3 days just says typically.

near halo
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Like I said ur a twot

timber bridge
near halo
#

typical rust server admin.

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u in trouble

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need a unban please

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admin typing

north crest
near halo
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move me

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@north crest

timber bridge
near halo
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Banned for nothing and yet a cheater is unbanned before us broken system its like the US in the 50's

timber bridge
near halo
timber bridge
near halo
#

I will drop 10 usd to be unbanned now.

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can you look at my please ?

timber bridge
near halo
regal wave
#

👀

near halo
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Please dont do it

timber bridge
timber bridge
near halo
#

Its very necessary this is sad.

timber bridge
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Final warning.

near halo
near halo
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this is the reason why im mad

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they had full kits and I have a pump with a t1 work bench

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So if you can hurry this up that would be nice

timber bridge
near halo
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Well then if I could verbally talk to someone about it that would be better

noble spire
limpid jewel
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im sorry is empress available?

noble spire
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@timber bridge ty for helping wth this

timber bridge
north crest
#

One moment

timber bridge
broken vapor
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why don’t u guys get more admins u have like 180k people in the discord

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cuz there’s always somebody complaining

timber bridge
finite plinth
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Believe so "We are constantly looking for additional staff."

north crest
limpid jewel
north crest
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oh okay 🙂

finite plinth
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for chat mod

elfin talon
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how do i chack on my appeal

timber bridge
timber bridge
finite plinth
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alr hopefully, i applied like 3 months ago but when i got a message that i got accepted i didnt have the time

elfin talon
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thank you

timber bridge
timber bridge
finite plinth
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ye i want to anyways

wise meadow
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Shop doesn't work for me on EU Zeus. It says I need to link accounts, but they are linked. Any suggestions (I need ammo 😅 )

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^ It works again after reconnecting to server

mystic lagoon
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appeal denied two months .pls help

solar sleet
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Is teaming allowed on the Rustoria Trio 5x?

upper escarp
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!ticket

marble mantleBOT
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Hey, @upper escarp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mystic lagoon
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bans website appeal denied two months .pls help

upper escarp
mystic lagoon
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no someone unbanned

tacit bobcat
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is there any good people can help me remove my ban bcuz i talk to nulcear and he said he will get in touch with someone its been 3 days and i still have the ban

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i sent a ticket and it says its accepted and still didnt get unban

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should i wait 1 year for my ban or what?!

slow birch
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Hey Cyan send me your Steam ID real quick and will see if can get an answer

tacit bobcat
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ill dm you

tawdry jetty
tacit bobcat
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i cant but i sent jamie my steam id and the proof that i got accepted

tawdry jetty
tacit bobcat
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okay thanks ❤️

ripe oar
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@tawdry jetty 7 days ago I take ban for hacking even if I didn't

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and I still can't play even if I complain

hexed nimbus
ripe oar
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yes

hexed nimbus
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just seen you join the 3x and message said banned for hacking still

ripe oar
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yes i still have the ban

hexed nimbus
ripe oar
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no one

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no one answered me

hexed nimbus
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then your appeal most likely issent handled yet if your discord and steam account linked to rustoria caus ethen you will get a DM

ripe oar
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then how can I solve it

hexed nimbus
ripe oar
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I've been logged in for a long time

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on this site

hexed nimbus
ripe oar
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what to connect me

hexed nimbus
ripe oar
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for?

hexed nimbus
ripe oar
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yes

barren basalt
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admin

shadow spoke
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Is Rust + off for EU Long? It keeps saying the server is offline but it isn't.

barren basalt
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admin

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I want to know why my friend G8 is banned. What's wrong with his team

slow birch
# barren basalt admin

Hi Maryyy not an admin. But I can tell you that the admins wont share that information sorry.

barren basalt
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ok

shadow spoke
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Is Rust + off for EU Long? It keeps saying the server is offline but it isn't.

hexed nimbus
shadow spoke
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ty

hexed nimbus
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damm caps sorry 😆

shadow spoke
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np

humble vessel
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Where will i see my staff app response :P

quick jasper
zealous stump
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how can i submit a ticket

hexed nimbus
zealous stump
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well he just got ban by anti

hexed nimbus
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problem solved

zealous stump
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are shits gone but its what ever

fair otter
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admin

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vpn ban perm

broken shard
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Medium down????

hexed nimbus
broken shard
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EU cant find or connect with IP

hexed nimbus
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it seems to be up ill keep a eye on it if its down it will auto reboot itself in 5 / 10 min if it takes longer ill contact admins to check

silk trellis
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Eu medium cannot be joined

broken shard
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@hexed nimbus
Server failed to respond to query a few seconds ago
Server failed to respond to query 2 minutes ago
Server failed to respond to query 4 minutes ago
Server responded to query 9 minutes ago

hexed nimbus
#

admins been notified as the bot now is down aswell just bare with uis we do our best to get it up asap

deft path
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could someone link me Rustoria EU Medium. connect... i can't seem to find the server from battlemetrics, since website says there is 50 pop and battlemetrics says 20 pop

broken shard
hexed nimbus
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server is down atm

raven mist
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Eu medium booting up again

last girder
hexed nimbus
last girder
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i dont know how i get kick off the server ..

hexed nimbus
last girder
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just Hacking

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i was just on a boat ..

hexed nimbus
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!appeal then you need to make a appeal

last girder
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ok ..

hexed nimbus
marble mantleBOT
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您好, @last girder

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

last girder
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oh

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its helpful

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ty

thorn wasp
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You've ruined the game for me

hexed nimbus
thorn wasp
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still not working RUST +

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I haven't been able to use it for two weeks rust+

raven mist
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On what server?

thorn wasp
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eu long

raven mist
thorn wasp
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I worked for half an hour today and now writes that the server is turned off

raven mist
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So it workes sometimes ?

thorn wasp
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sometimes it works, most of the time it doesn't

raven mist
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Alright, we'll check this out further

hexed nimbus
near halo
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not letting me link my twitch

quick jasper
wicked turtle
#

Server EU Small lagged the last wipe very often, will it be fixed in the wipe on Thursday?
We got kicked a lot and if you ran in the game you got thrown backwards every 3 minutes. It wasn't just us, but many who had the problem. People wrote it in the chat.

shy radish
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Hello, admins?

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Me and my friends got banned for "hacking" i clipped it

river turret
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US LONG just crashed

paper drift
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EU LONG crashed too

reef ether
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Crashed but not for everyone, hello ?

tight ivy
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No Bp eu 10x crashed

river turret
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Appears US LONG just came back up

wet flicker
#

what is happening to the 3x

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it kicked nearly half the server out

paper drift
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<@&874995535881326632>

tight ivy
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couldnt resolve host rustoria 10x it says

hexed nimbus
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!appeal @fair harbor

marble mantleBOT
#

Hey, @fair harbor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

paper drift
#

it's back for me (eu long)

tawdry folio
#

<@&874995535881326632>

misty scroll
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Hello

tawdry folio
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<@&874995535881326632> Can someone help me

misty scroll
#

Stop tagging me, I am literally speaking to you right now 😄

tight ivy
#

@paper drift I am more concerned about myself if this is a regular thing other rustoria servers ?

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i got kicked out of the server

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eu no bp 10x

misty scroll
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I am not sure what happened, though a few players were kicked and couldn't join it seems like

tawdry folio
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@misty scroll the rust plus have problem ...?

misty scroll
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Back for me now though

tight ivy
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I joined the server now it is okay for me

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but if this happens to other players regularly I wanna fix my system or what is wrong with my setup

hexed nimbus
tawdry folio
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OK ty so much have a nice day

raw condor
#

Hey admins! Is it possible for you to find out steam profiles with the combatlog ID?

elder jay
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@hexed nimbus we just got raided

raw condor
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Yeah but like is it possible for you to do it? Cause there was something shady happening rn

hexed nimbus
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make a ticket ingame and provide the name of the player

marble mantleBOT
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Hey, @raw condor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

balmy cypress
#

It was me who banned you, you will stay banned as you don't seem to have an understanding of how bad what you wrote was.

Staff are not here to have racist insults thrown their way and if you think your ban is unfair, you clearly have not had enough time to reflect on the ban and your actions.

elder jay
#

uh can i get some info on who banned me please ?

reef rain
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why am i banned for "exceeding team limit" when i was a member (not team leader) at the time

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lmao

fallen girder
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It Dosent matter if your not the leader, if you are exceeding the team limit for the server your on then your whole team gets banned and the other team. @reef rain

reef rain
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so for example: i was asleep when they exceeding the limit i would be banned for being involved

haughty harbor
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Yep

fallen girder
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Yup if your in the team then yea

reef rain
#

thats not how anything works

fallen girder
#

It’s how it works here

reef rain
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Fuck you

fallen girder
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Lmfao

haughty harbor
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Yes it is that’s how it is on every single server with a group limit

elder jay
#

damn someones mad

reef rain
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i spent like 8 hours on wipe while my gay teammates cried about being raided and i got off and they brokerules

upper escarp
marble mantleBOT
#

Hey, @reef rain

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

fallen girder
#

Feel free to make an appeal !appea

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!appeal @reef rain

marble mantleBOT
#

Hey, @fallen girder

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

reef rain
#

Why the fuck would i appeal a ban when it expires when the server wipes

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thats legit braindead

haughty harbor
#

Maybe you want to play before it wipes?

reef rain
#

Standard response times are 1-3 days

upper escarp
#

Then feel free to wait it out, but please wait it out politely and patiently

reef rain
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Everytime im polite i get fucked over 😄

fallen girder
#

Well if ur rude it won’t make it quicker

reef rain
#

well if i had nothing to do with it ofc ima be mad

upper escarp
#

I've found that if your nice to people they are nicer to you :)

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In rust and in any game

near halo
reef rain
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im banned for something that happened 8 hours into my sleep lmao

fallen girder
#

Well sort it out with your tm8s

hexed nimbus
# reef rain Fuck you

this is how it works teamlimit rules are set and if you break m all team get banned so always be carefull bagging people and such mate

reef rain
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lol

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who broke the rules and got me banned

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so i talk to that kid

fallen girder
#

Discuss it with your teammates

reef rain
#

idk who did it

fallen girder
#

We can give information on the ban

reef rain
#

yes i need

fallen girder
#

Can’t *

hexed nimbus
#

no we do not disclose any information on bans

eager panther
#

can anyone solve for W

wicked turtle
#

@near halo <@&874995535881326632> <@&274971100184576010>
Server EU Small lagged the last wipe very often, will it be fixed in the wipe on Thursday?
We got kicked a lot and if you ran in the game you got thrown backwards every 3 minutes. It wasn't just us, but many who had the problem. People wrote it in the chat.

hexed nimbus
#

please do not ping staff ty

fallen girder
#

If you have problems this wipe make sure to tell a member of staff when it happens.

wicked turtle
#

the server (host) Rustoria.co EU-Small had the last wipe lag, so we stopped playing the wipe on the second day and my question is whether it was fixed

raven mist
#

Did you notify us last wipe? @wicked turtle

wicked turtle
#

when I ran I was often just thrown backwards. It can't be because of my PC or my internet connection. To test I went to Main and everything was great there

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no, unfortunately only now write it
because we want to play on EU Small this Thursday

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Or just look for a server where we will play this wipe, we like EU Small a lot, but if it lags all the time, then the game is no fun

raven mist
#

Well if u have issues you should let us know, we did not have anyone complain about eu small laggs to my knowledge...

wicked turtle
#

All right, then I hope that this Thursday will be different, we thought it was the server that we were always kiked and put it down, with all 6 people. And they all come from different countries

raven mist
#

Let us know if you have issue this wipe and we will look into it

wicked turtle
#

Should it occur, should I report it here?

raven mist
#

If it happends yes, you can always reach us in this channel

wicked turtle
#

All right, thank you very much

#

I still have a quick question, can I transfer WIP status from Main to Small?
I bought a WIP fresh, but on EU Main and we won't play there any more next time, because we're not enough people ...

raven mist
wicked turtle
#

Do I create it on the Rustoria website?

wicked turtle
glass crescent
#

the 3x US is down

barren sorrel
#

Can i be unbanned now?? its been 7 months and ive had an appeal come back with nothing so yeah

lament herald
#

@barren sorrel If your appeal was deigned you won't be unbanned unless an admin says so

finite plinth
#

Y'all how do I know if my ban appeal has been denied or accepted?

hexed nimbus
copper night
hexed nimbus
#

if not check back on the bans webpage

gleaming hound
barren sorrel
#

Im actually sick of this server. wasent even hacking.. had no vac bans on record. pathetic

gleaming hound
barren sorrel
#

Bad support thats the reason behind it

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they dident even check it properly i bet 🤦‍♂️

gleaming hound
#

I guarantee you they did. If there is nothing further I can assist you with, please move to #general

barren sorrel
fallen girder
#

Well clearly ur hacking mate admins don’t ban ppl for the fun

gleaming hound
quick dawn
#

Why did i got banned

gleaming hound
quick dawn
#

it says "play elswhere"

gleaming hound
#

Feel free to appeal at https://bans.rustoria.co - However, "play elsewhere" does mean, play elsewhere as you are more then likely not welcome in this community.

quick dawn
#

And why am i not welcome to this community?

tawdry jetty
#

Can you send me your SteamID

quick dawn
#

whats my ID

tawdry jetty
#

!steamid @quick dawn

marble mantleBOT
quick dawn
#

i sent it to you

quick dawn
tawdry jetty
frail wagon
#

Hey @tawdry jetty Thats not him

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im him? can u explain y i got banned please

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Hello?

tawdry jetty
frail wagon
#

but im him hes not me?

tawdry jetty
frail wagon
#

Can u just tell me why i was banned please

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i wasnt hacking i wasnt racist i did nothing wrong just playing the game?

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So explain to me why i was banned

tawdry jetty
frail wagon
#

ok

desert trail
#

been 10 days

gleaming hound
#

That you have been waiting for an appeal?

desert trail
#

been waiting for a text

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yeah i've been wrongly accused/targeted

gleaming hound
marble mantleBOT
desert trail
#

76561198307579649

desert trail
safe basalt
#

Been banned off rustoria need unban

desert trail
#

Any updates here?

still helm
#

hello they is a clan on the trio 5x us called 777 they are 4 people

elfin talon
#

For my appeal will it appear here in this discord server or in an email

finite plinth
#

if your discord is linked you will get a DM

wheat zinc
#

is ban evading allowed on rustoria? user said he was on his alt bc he had game bans on his main

finite plinth
#

nah you should make a ticket with some proof if possible

#

!report

marble mantleBOT
#

Hey, @finite plinth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wheat zinc
#

too far back in time to grab a screenshot in chat

finite plinth
#

pretty sure admins can check chat log if you wanna get his name/steam

wheat zinc
#

cool, i made a report.

steep spire
#

Hey can you play with a vpn :)?

marsh temple
#

/help

steep spire
#

/help

livid tapir
#

But it might ban you unfortunately which we can’t control, if you are banned for vpn (it might give the ban message hacking) come here and we’ll sort it out quickly

steep spire
#

ok thanks, i dont need to whitelist my acc like on rustafied? @livid tapir

livid tapir
#

Don’t think we do that, our system just bugs sometimes with the bans

#

You’re free to play and @ me if you need any help

steep spire
#

ok thx

livid tapir
#

Gotchu

steep spire
#

i get timed out when trying to connect is that because im banned?

finite plinth
#

@ancient geyser dont put the link just tell them you are getting dmd by a scammer

ancient geyser
#

sorry

#

just wanted to let everyone know

#

Agam Fajrul#0963

ancient geyser
#

thats the tag of the scammer

steep spire
#

just says connection timed out when trying to load in on us mondays

livid tapir
livid tapir
#

Maybe try verifying your game files

finite plinth
#

@ancient geyser you probably got messaged from a different server, but never click those links and just block the guy.

livid tapir
#

^

steep spire
#

ok will do

wispy loom
desert trail
#

Been waiting 10 days now

thorn wasp
#

Now I've finally started working rust+

#

I'm not complaining, just is it possible to fix now what is the reason for this

#

EU LONG

gleaming hound
#

What exactly is the issue? Is Rust + not working?

thorn wasp
#

it usually doesn't work

#

I have been writing about this more than once for two weeks now

haughty atlas
#

WIPE MAIN CET or CEST?

meager horizon
#

When someone gets a chance to help me that would be greatly appreciated, im in waiting for support thanks xoxoxo gossip boy

gleaming hound
grave lily
#

I can't report someone in the F1 menu because somehow their name and steam id isn't there at all for me how else can I report someone?

finite plinth
#

F7 menu or find there name in chat and click view profile

gleaming hound
#

!appeal @meager horizon

marble mantleBOT
#

Hey, @meager horizon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

desert trail
#

Who is it here that can help me with my issue ? I've been waiting 10 days. No updates or texts has been sent to me on discord(my discord is linked already) and i have sent my Steam ID , so what happens next?

grave lily
finite plinth
#

You can get their link and then make a ticket with !report

sweet thorn
#

ive had a banned for supposedly 'hacking' and cant even appeal it?

finite plinth
#

!report

marble mantleBOT
#

Hey, @finite plinth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

grave lily
#

Do I !report in here?

finite plinth
#

nah my bad /ticket in game

grave lily
#

Oh ok I did that actually but I didnt know if it was meant for reporting cheaters ty

desert trail
#

Any moderators have any answers?

finite plinth
sweet thorn
finite plinth
#

Typically bans don't go away unless appealed

wispy loom
sweet thorn
finite plinth
#

After an appeal has been denied, i dont believe you have another chance

sweet thorn
#

but i couldnt even appeal

desert trail
sweet thorn
#

how do i do that?

white flume
#

Hello there, after purchasing VIP do i need to claim somewhere or it ll be automatic on wipe day ?

finite plinth
#

You might've appealed ages ago when the ban first appeared and don't remember other than that I have not a clue. Sorry.

wispy loom
desert trail
wispy loom
#

76561198307579649

#

Got it ThumbsUporia

desert trail
#

but ill send again if you'd like

#

okie okie ty so much , i really appreciate itHeart @wispy loom

wispy loom
sweet thorn
#

it says hacking but i obvs wasnt or would have been banned on steam aswell

wispy loom
sweet thorn
#

but i didnt hack tho

#

im pretty sure i didnt appeal it either and when i tried to it just gave me this

wispy loom
#

Did you appeal the ban that you are banned for currently?

sweet thorn
wispy loom
#

You say it has been a while ago, maybe you forgot that you appealed

sweet thorn
#

a while ago as in a couple months not like years

#

im like 99% sure i havent appealed

wispy loom
marble mantleBOT
sweet thorn
finite plinth
#

one of yall should fix the chill zone bot

tawdry jetty
finite plinth
#

thanks

tawdry jetty
#

np

unique rock
#

why I was banned on servers, I never used forbidden programs? . ID 76561198816741801

finite plinth
#

!appeal

marble mantleBOT
#

Hey, @finite plinth

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

spare widget
finite plinth
#

yo @tawdry jetty the bot has stopped playing again

#

nvm its back

near halo
#

where can i create a ticket?

finite plinth
#

If its to report someone its /ticket in game, if you need to talk to a staff member you can sit in Waiting for Support vc

near halo
#

oh oki

humble vessel
#

@echo venture dont know why i would have to remove my video, it could have been done on any rust server

#

like i actually dont see the point, anyone can do this

#

if 20 people do it with high walls, the server goes boom

scarlet crystal
#

What time does us medium wipe tmr?

gleaming hound
novel horizon
#

uh my game was loading in and ive never played on this server before and my friends in it

#

and i got insta banned for hacking even though I dont even have a rust hack client

#

so whats going on? and how do i get unbanned

finite plinth
#

are you playing on a vpn?

novel horizon
#

no i am not

gleaming hound
marble mantleBOT
#

Hey, @novel horizon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

novel horizon
#

my friends playing now in 1-3 days i wont even be trying to use the server

wintry socket
#

hello

novel horizon
#

:/ i think im good but you should probably fix that bug

wintry socket
#

i have a problem

#

any support

gleaming hound
wintry socket
#

i dont use any hack and when i try to joing server they say banned hacking

novel horizon
#

same thats what happened to me??

wintry socket
#

i dono why

marble mantleBOT
#

Hey, @wintry socket

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

finite plinth
#

I was deafened for too long and the bot felt disrespected and left lmao

gleaming hound
#

what did you do to the bot

#

you scared it away

finite plinth
#

fukin hates me

gleaming hound
#

@tawdry jetty can you please unscare the bot and add it back to chillzone if possible please

#

it ran away

near halo
finite plinth
#

!report

marble mantleBOT
#

Hey, @finite plinth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

haughty galleon
#

!appeal

marble mantleBOT
#

Hey, @haughty galleon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

copper night
#

please use the report system as above heartoria

gleaming hound
#

!appeal @timber sapphire

marble mantleBOT
#

Hey, @timber sapphire

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

spare widget
#

@timber sapphire Hey, need help?

timber sapphire
#

yea

torn jolt
#

can I get some help?

gleaming hound
torn jolt
#

can we hop into a vc?

gleaming hound
#

Sure, join waiting for support.

fathom marlin
#

can a admin help me in waiting for support

marble mantleBOT
#

Hey, @fathom marlin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

finite plinth
#

this bot hasnt been playing for hours i just didnt want to complain again so soon lmfao

gleaming hound
#

fixed it for you

#

should play for 4 hours, added a playlist for you

finite plinth
#

tysm

gleaming hound
#

It's alright

#

!appeal @mighty herald

marble mantleBOT
#

Hey, @mighty herald

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

cold dove
#

I was banned for having when I wasn't even having this is like the t third time on this server

marble mantleBOT
#

Hey, @cold dove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

cold dove
#

I did nothing happened

gleaming hound
#

How long ago did you send in the appeal?

cold dove
#

I just got banned and when I went to appeal it a few min ago it already said I was denied

#

I'm playing on geforce now does that have anything to do with it

finite plinth
#

GeForce Now is like a VPN so someone else could've played on the same link and gotten banned

cold dove
#

It's impossible to hack on geforce now cloud gaming thought

finite plinth
#

im not a mod, but when one comes they will probably want your SteamID so you should paste that in here

cold dove
#

Can I get some help

#

Just tried restarting to see if what you said was true and I'm still banned

#

I never have this problem with any other official servers

#

I still have the messages between me and the admin that handled my ban from the last time somewhere if I can find iy

gleaming hound
cold dove
#

It already said I was denied when I haven't appealed for this

gleaming hound
#

Have you been previously banned and had a ban appeal denied?

cold dove
#

Yes I was banned for the same thing before and the admin I spoke to fixed it. I'm posting on geforce now v could gaming

#

Playing*

gleaming hound
marble mantleBOT
oak iron
#

Give it like 10 minutes

gleaming hound
#

Never mind, you are sorted MonkaThumbsUp

cold dove
#

Okay thank you very much for the help... again

gleaming hound
#

!steamid @shell cliff

marble mantleBOT
shell cliff
oblique kestrel
#

tomorrow is force wipe?

#

<@&274971100184576010>

spare widget
#

@oblique kestrel No

#

There's an update that Facepunch is pushing for both servers and clients though

oblique kestrel
#

in semanal server?

#

thx zenzen

spare widget
#

We can't really talk about anything like that

hollow kayak
#

alright]

spare widget
#

Have a good one though 🙂

hollow kayak
#

u 2

cold dove
#

So I just jumped on a node to farm it and I just got insta killed by nothing and lost everything and also got kicked for terrain violation?

spare widget
#

We wouldn't be able to return anything but if you have it happen again would recommend letting us know although it's probably some one-off random Rust bug :/ Also wouldn't hurt to clip it

haughty galleon
#

can I get a admin to look at my ticket

cold dove
#

It happened again when I tried to go for my body

split sundial
#

someone sad n word in chat

finite plinth
#

!report

marble mantleBOT
#

Hey, @finite plinth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spare widget
#

@split sundial Pretty sure I just muted them

split sundial
#

you did thankyou

split sundial
#

:]

haughty galleon
#

yo @spare widget can I get unmuted in long I learned my lesson ❤️

bleak sage
#

Why rustoira Us med don’t get map vote

#

?

fair eagle
#

I need an admin

kindred plinth
#

How about banning the guy fly hacking around outpost right now on US Main?

finite plinth
#

!report

marble mantleBOT
#

Hey, @finite plinth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

stiff widget
barren basalt
#

Who is in charge of the manager

spare widget
#

@haughty galleon You're not unmuted yet?

#

@barren basalt What's up?

haughty galleon
barren basalt
#

I'd like to apply for the manager as a Chinese
I can help Chinese players solve how to report people
Shenzyyy said let me contact you because I applied for an employee and haven't received a reply yet

#

monkey

spare widget
#

@barren basalt Did you just call me a monkey?

barren basalt
#

😭

spare widget
#

I'm kidding- but yeah, I'll kind of forward it on but you'll just have to be patient if you've already submitted the #staff-applications thing

barren basalt
#

no

#

One is chunkymonkey

spare widget
#

Yes

#

They'll be aware 🙂

#

Just be patient

barren basalt
#

I've been waiting for a week

#

xdddddd

#

I think I would be very proud if I was the Chinese manager, because I can help a lot of Chinese players

#

How to report

#

Why do I look at map voting, only long map, not main map voting

finite plinth
#

Y'all if my appeal gets accepted, am I instantly unbanned or is the wipe after?

barren basalt
#

idn

#

idk

haughty galleon
#

@spare widget do you need my 64 too unmute me?

ripe wyvern
spare widget
#

@haughty galleon You're going to have to wait about 3 more hours

spare widget
#

Ummm depends honestly - I can look into your situation though

#

Sometimes it's accepted that it's a temporary ban and doesn't mean the ban instantly lifts

finite plinth
spare widget
#

@finite plinth From what I'm seeing the ban looks like it'll automatically lift on Tuesday and after that you should be good

#

Hopefully no issues in the future - if you ever are sketched out just would always recommend booting them from the group/leaving yourself and sending in a report so we can take a look

finite plinth
#

ok thanks

spare widget
#

No problem- take it easy blobthumbsup

barren basalt
#

I want to know how ukn reports

hidden lark
#

halo

spare widget
#

@hidden lark DMs blobthumbsup

sleek owl
#

who can help me

ocean turtle
sleek owl
#

i am playing rustoria 10x but idk how to i remove my house

#

like yesterday i add home but i want to remove it

ocean turtle
sleek owl
#

yes

ocean turtle
#

have you tried /removehome "home"

sleek owl
#

okey thanks

dense zinc
#

@spare widget76561199108679958

vpn ban

He has used the appeal function for a long time

slow birch
dense zinc
#

@slow birch3 hours ago

slow birch
dense zinc
#

3 days? Are you joking? Home is corroded

slow birch
#

1-3 days a Ban appeal can take.

slow maple
slow birch
#

Cheers Rack 🙂

spare widget
#

@dense zinc That account should be fine to connect in 5 minutes or so

slow birch
#

Thanks ZEn

spare widget
#

You're welcome, JAmie 🙂

slow birch
#

Ok I messed up and carried on holding shift

spare widget
#

IT'S FINE

willow echo
#

Every day I log in to the game, I will be VPNbanned

#

The first thing every day is an appeal

slow birch
#

You shouldn't find yourself banned everyday if you are doing that is some bad luck for sure.

unborn tendon
#

who have shop link

fleet gust
#

@spare widget

#

Help me dude

#

@raw lily dude help me

slow birch
last girder
#

/support

fleet gust
#

@slow birch my friend says hacking when entering the server and what happened he can't log in he has never played on this server before

last girder
#

why.. i was just at my base..

#

whats going on..

slow birch
slow birch
# last girder

You will need to put a ban appeal in it looks like you have been removed for Hacking. I can't give any more information that what you have shown here.

#

!appeal

marble mantleBOT
#

Hey, @slow birch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

slow birch
#

@fleet gust @last girder The above is the link to appeal with.

spare widget
#

@last girder You should be fine to connect in about 5 minutes or so

#

Thanks for your patience blobthumbsup

last girder
#

oh

#

tysm

spare widget
#

No problem

slow birch
#

Zen is the GOAT today

spare widget
wispy loom
spare ridge
#

yo admins can i dm 1 of u rq?

untold garden
#

How do i make a ticket

spare ridge
#

^ yes i would like to know

untold garden
#

/ticket in game it seems

marble mantleBOT
#

Hey, @untold garden

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

frozen mauve
#

Appeal denied, i was hacking, admin says yayyy 😄 😄 😄

#

NO game ban for a months but these admins accepts noob gameplay only

#

good luck, trash admins.

shy radish
#

Any mods? I need support

slow birch
#

Whats the matter Wolf?

shy radish
#

Got banned for playing with a cheater, none of us was cheating we're all under 600 hours. Appeal got denied, I wouldn't care as it's temporary but it's not true or fair at all.

frozen mauve
#

It was same to me forget it. They are baning for nothing

shy radish
#

Is that a thing on rustoria? Cuz me and my friends were enjoying the server

slow birch
#

If you have appealed it and they denied the appeal there is not much that can be done there. If it is a temp as you say then really you just need to wait it out.

frozen mauve
#

My friends are still playing and waiting for my ban appeal. and it was denied even i wasnt hacking 😄 also i have no bans on others servers. and no game ban for a months

#

as a proof that i wasnt hacking 😄

slow birch
shy radish
#

Yeah but why did i get banned if no one was cheating? Is there actual valid proof or is your staff just allowed to ban whoever they like

#

Also i have proof of the moment we got banned, we can all be sharescreen checked if thats a thing on rust

#
  • none of us have bans anywhere
#
  • we all suck at the game
frozen mauve
#

You probably killed some of mods xD rage ban

slow birch
shy radish
slow birch
shy radish
#

Might be some friend of a mod or smth, i wouldnt know. Anyway, i'll be waiting for an admin answer/contact. Much appreciated.

frozen mauve
#

So i have no ideas how i was get banned for not hacking 😄

slow birch
final ravine
#

hello on the server rustoria eu long I met a scammer he uses Esp and aim bot where I can report him to administration his nick is DISCO TIME and here is his steam id 64 76561198431094226

humble vessel
#

!ticket

marble mantleBOT
#

Hey, @humble vessel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spare ridge
#

/ticket

marble mantleBOT
#

Hey, @spare ridge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spare ridge
#

i just want to ask a question??

#

@slow birch can i get an admins attention to ask a quick question

raven mist
#

Whatsup?

spare ridge
#

@raven mist can i dm you?

raven mist
#

Sure

midnight garnet
#

how do i add a whitelist

#

@raven mist

silk nebula
#

if u got vpn banned u will have to submit an appeal

#

!appeal

marble mantleBOT
#

Hey, @silk nebula

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

acoustic peak
#

/ticket

marble mantleBOT
#

Hey, @acoustic peak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

acoustic peak
#

!appeal

marble mantleBOT
#

Hey, @acoustic peak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

cosmic summit
#

I just joined and join random team and i got banned for playing with hacker i do appeal and got banned 7 day after 7 day i just got unbanned i play for bps and after a little bit an my friend just say to me if i can join beacouse he got banned like me from the same guy when i joined i got banned in both account can i talk with someone i just wanna start today. i just want to talk with someone beacouse if i say this looks really bad or like "scam" but idk what i can do.

elder jay
slow birch
elder jay
#

yeah

#

but how is it fair to us we just lost all the c4 and rockets for a fucking false ban ?

slow birch
#

I fully understand your frustration but I can't disclose anything. Bans are not placed upon people without consideration.

elder jay
#

can i atleast prove that im legit since i got banned for

#

"cheating"

slow birch
#

You can put in a ban appeal and pled it in that to the staff.

elder jay
#

i can't since it got rejected

slow birch
#

I am sorry to hear that but if that is the case then unless an admin wants to step in and talk from this conversation then the outcome is final. I take it you got the reply of denied and not that it was already there from a previous time.

elder jay
#

so i can't really do anything from my position huh

fallen girder
#

No

hollow kayak
#

Jamie ur not an Admin correct?

fallen girder
#

He’s head chat mod

hollow kayak
#

ahhh gotcha

slow birch
#

I am not. I simply bridge a gap and help people as much as I can.

fallen girder
#

Headmod

elder jay
#

and you can talk to an admin ?

fallen girder
#

If ur banned for cheating ur banned for cheating my guy

elder jay
#

yeah buddy but i'm not cheating

fallen girder
#

Well an admin has reviewed ur case and denied ur appeal

elder jay
#

yeah but i don't know who the fuck banned me

#

the guy must've been with his eye's closed spectating me or something

fallen girder
#

Admins don’t ban people for the fun

elder jay
#

yeah but seems like it

#

and as soon as i get banned i get fucking raided by BBLack i can't really believe it. it seems scripted

#

we had fucking 50 c4 and like 100 rockets

fallen girder
#

10x Eu right?

elder jay
#

yes

fallen girder
#

Yh bblack is a noob

elder jay
#

ik but he just got all that free lot

fallen girder
#

Killed ners clan so many times

slow birch
#

Ok something I have heard done before is people have used things like pastebin to put all the information in and then linked it that way and asked the admin to read it that way. I am not sure if they will click the link etc or maybe a google doc or something could work.

elder jay
#

for what ? for being lucky

elder jay
slow birch
fallen girder
#

What clan are u?

elder jay
#

PIZDA

#

or PULA

fallen girder
#

Oh pula lol

#

Ik ur tm8s

elder jay
#

yeah we like meet on every server

#

you and us

pearl sparrow
#

hello I am ban from all the rustoria weaner but I do not know why which one can help me

marble mantleBOT
#

Hey, @pearl sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

slow birch
#

I mean banned is banned that is no entry into the server I don't see how much worse it could go if you wanted to appeal and explain something.

stoic wraith
#

if you buy vip does it renew?

pearl sparrow
#

thx

fallen girder
#

If u buy it on a monthly contact

hexed nimbus
slow birch
#

No problem glad I could help you.

swift bronze
#

who has the permission to banned scripters ?

hexed nimbus
marble mantleBOT
#

Hey, @swift bronze

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

swift bronze
#

can i make ticket in discord ?

slow birch
velvet cliff
#

Medium Wiping in 2 hours 2mints ?

velvet cliff
slow birch
#

yeah about then

#

1pm in the uk now

swift bronze
#

i made ticket in game now i want to talk with the admin and send him proofs

velvet cliff
#

can you even do that ?

slow birch
vague badge
#

@slow birch, Hi sorry to bother you, concerning this sentence "Otherwise you’ll have to revisit the appeal site to check the current status. " this means I have to go back on this link https://bans.rustoria.co/ and there should be the status of my ban appeal right ?

slow birch
#

I see you are linked so when there is a change on your appeal you should get a DM off the appeals bot.

vague badge
#

I just linked my account to discord a minute ago

slow birch
#

You can check by going to the link also it should say under review or words to that effect if its under review.

vague badge
#

and when I go to the website it take me back to the making an appeal page this is why I'm confused

slow birch
#

Are you sure you already put one in?

frozen mauve
#

Ban "Wuumi" scamming people in private chats

vague badge
#

positive I had the thing telling me to come back later to check

frozen mauve
#

presents himself as ban appeal admin to continue ban appeal 😄

#

Asking for credit cards detailes and shit.

haughty harbor
raven mist
vague badge
#

@slow birch well I have my answers I m unbaned in 5 days, I just have not been able to see it on the website but I can see it while connection on rust. Thanks have a good day

frozen mauve
#

Send a ss for what

#

For you?

slow birch
#

Shenzyy in to the rescue

frozen mauve
#

Admins works like shit here. Baning legit players, appeal denied. Scammers on discord. what the fuck is wrong with that people

raven mist
#

Alright deivizila, any other feedback you have for us?

frozen mauve
#

100 % negative

raven mist
#

Awesome, feel free to head over to #general

frozen mauve
#

So how about support. The guy is scamming, dont you fucking care?

raven mist
#

Well, do u have a ss of that happening sir?

frozen mauve
#

Sent a private message with ss

raven mist
#

Alright, i'll take a look

pallid junco
#

I quickly googled this... i think it has something to do with missions... but idk i haven't been on rust for a few months

void condor
#

It's a stash placed by the mission system, it'll just have an object in it for the mission

timber mulch
#

can you fix the horses pushing players in the safe zone´s ??? a guy is following me on a horse locking me aginst the wall. ive bin stuck here for over 10min now.

stiff owl
#

!appeal

marble mantleBOT
#

Hey, @stiff owl

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
hexed nimbus
#

And this is how @near halo gets fat

fallen girder
hexed nimbus
candid escarp
#

when is the .co eu medium wipe?

#

hello?

#

No one online?

#

<@&274971100184576010>

hexed nimbus
#

Don’t ping staff for something you can just find in #oldserverinfo ty

candid escarp
#

...

timber mulch
livid tapir
zinc cairn
#

@livid tapir I NEED HELP PLS CAN SOMEONE COME ON SUPPORT

zinc cairn
#

<@&371386520285872128>

hexed nimbus
zinc cairn
#

I want to play today at 16 PM but I joined A TEAM OF CHEATERS AND I GOT BANNED

marble mantleBOT
#

Hey, @zinc cairn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

timber mulch
#

well dont play with cheaters lol 😛 ?

mental leaf
#

Is there mental health support?

zinc cairn
#

I JOINED A TEAM RANDOMLY

mental leaf
livid tapir
# mental leaf Is there mental health support?

Hey there! I understand that you are going through a difficult time. I don't want you to feel like I am dismissing you, but I'm not in any way qualified to help you and I don't want to make things worse either. Below are a couple of links from websites that handle these sorts of concerns - and if possible, I strongly recommend seeking a professional for these matters to ensure your safety.

http://www.suicide.org/international-suicide-hotlines.html
http://www.suicide.org/
http://www.suicidepreventionlifeline.org/
http://www.save.org/

lone mortar
# zinc cairn I JOINED A TEAM RANDOMLY

Unfortunately you played with a team of cheaters therefor you were banned for "Cheater Association". Whether it was intentional or not, you will need to submit an appeal request at the links above that @livid tapir mentioned you in. The staff will then review your appeal and decide whether or not you will be unbanned.

lone mortar
livid tapir
#

dope

willow echo
#

1

livid tapir
#

2

lone mortar
#

3?

fallen girder
livid tapir
#

lol

livid tapir
eternal fern
#

Good afternoon.
I ask you to explain why my account was banned for Hacking? I recently played on your server and everything was fine! We got together with friends to play this wipe and I can't go in, please help.
Steam ID: 76561199204334531

livid tapir
#

do you use a vpn

fallen girder
#

!appeal @eternal fern

marble mantleBOT
#

Hey, @eternal fern

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

livid tapir
#

drag i got it lol

livid tapir
eternal fern
#

I do not use VPN, I have been playing with this router for over a year

I ask you to figure it out more operatively before the wipe, is it possible?
please

#

Hey, @eternal fern

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

I do this

livid tapir
#

good just wait 1-3 days for it to be seen

tawdry jetty
#

That is actually false, but thank you for trying to help.

lone mortar
#

I failed... my life is over... oh well, you live and learn lol

sterile epoch
#

i want to report a hacker, asking for admin to spectate

marble mantleBOT
#

Hey, @sterile epoch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sterile epoch
#

i have no proof

livid tapir
#

that isnt how we do things amy please submit a ticket and itll be seen when the admins have a chance

sterile epoch
#

so i hope an admin wants to spectate the hacker

livid tapir
#

if theyre cheating now theyll probably be cheating when the admin spectates them too

sterile epoch
#

okay

#

/ticket

marble mantleBOT
#

Hey, @sterile epoch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

livid tapir
#

please create a ticket and make sure to try adding their steam ID/clan name etc

sterile epoch
#

yes doing it right now thank you

livid tapir
#

i got it renzo lol

lone mortar
#

Thanks dad ❤️

fallen girder
#

My msg got deleted: (

lone mortar
#

Lmao

#

We're helping too much Drag

#

Suiting got it under control ThumbsUporia

tawdry jetty
#

@livid tapir You have competition monkas

livid tapir
lone mortar
#

No one can replace Suiting, chat mod of the year 😉

summer crystal
#

my vip doesnt apply

livid tapir
summer crystal
#

i did

#

its k now

livid tapir
#

can you verify that you bought vip for the right server

#

ok dope enjoy your wipe

#

takes a second to work sometimes

summer crystal
#

no

quaint patrol
stable hornet
#

Good day? I bought a VIP от Rustoria UA Main , why am I standing in queue????

gleaming hound
stable hornet
#

I did

sharp oak
#

are med maps gonna be released before wipe?

gleaming hound
sharp oak
#

ayt ty

gleaming hound
errant whale
#

hey i'v bought vip for eu medium and its not working

near halo
#

is it possible to transfer vip?

livid tapir
gleaming hound
errant whale
#

i even restarted steam

livid tapir
stable hornet
#

Waiting for support VC I don't see where it is

livid tapir
livid tapir
errant whale
#

my friend gifted it to me

livid tapir
#

we dont transfer if youve already used it

livid tapir
marble mantleBOT
#

Hey, @errant whale

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

livid tapir
#

verify your account for me rq mpidis

errant whale
#

/AUTH

marble mantleBOT
#

Hey, @errant whale

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

errant whale
#

/auth

marble mantleBOT
#

Hey, @errant whale

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

errant whale
#

but icant join because the vip its not working?

livid tapir
#

yup youve got the donator tag so maybe wait a minute and see if it works

livid tapir
errant whale
#

can he do that from the site?

hexed nimbus
#

yes

livid tapir
#

he just clicks on account top right and then scrolls down to purchases, it shows all information there

#

^

errant whale
#

yeah he bought wrong one can we change that?

hexed nimbus
livid tapir
#

^

#

ask him to do it though as he was the one that made the purchase @errant whale

hollow chasm
#

I was banned for hacking, I didn't do anything, I just went to the server before I even had time to get up, they banned me

marble mantleBOT
#

Hey, @hollow chasm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

hollow chasm
#

where will I receive the notification about the unban?

hexed nimbus
raw terrace
#

hi.

livid tapir
#

hi

raw terrace
#

i just got banned and im joining right now ?
i have full video when i got banned

livid tapir
#

dont need video

raw terrace
#

i just joined and i got banned

livid tapir
#

whats the ban message

raw terrace
#

hacking