#support
1 messages · Page 1547 of 1
nope
but its like kicking all people every now and then with the message timed out
and its really laggy atm
mid raid, so unfair. They''re not getting kicked or lagging at all. yikers
I will let the admins now.
looks like some kind of ddos i would say
short laggs with high ping kicking certain people
@tough bane looks like its full down now
Thanks for the message. Admins will look at the issue.
hopefully i dont lose my full inv of comps
i cannot see rustoria 10x no bps on my history
@tough bane how to access rustoria 10x on my server history, just got back on rust in a while
You should be able to find it in #oldserverinfo
how do i connect to a server ip?
client.connect (Server IP)
Umm guys i have been banned for playing with a hacker but im sure i didnt play with a hacker or teamed with a hacker,can you check that out please?
!appeal
Hey, @potent jungle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
where d o i put that in like how? im at the rust homescreen, i click play game, then i copy pasted that ip in the searchjbox and nothing appears
been trying to figure it out for 10mins idk how this works
Press F1 and a menu pops up at the top of your screen
Then type in there " connect <IP> " but without the <>
What server are you trying to join and i'll help you get the IP as well
yes it works
Nice, 👌
thanks sam, that was some heavy technical stuff... i would have never figured it out on my own, didnt know u had to use console
Yeah, it's alright, I imagine you are new to rust?
yes i just got the game
Fair enough, I hope you enjoy learning the game, and make sure not to let being killed over and over put you off
haha thank u, i just bought this game for fun, ill make sure ill come out wit h the same feeling
Good, good. If you need anything feel free to ask here in Support 🙂
Yo can some Admin pm me ? i have really big problem 🙂
I am not an Admin, but how can I help?
If u not admin u cant
oi man,can you check what i wrote up there
I can still get you the correct support, what's the issue?
Sure give me a sec
Yeah the link below the message I sent is how you can appeal. If you was banned for cheating it's because you was cheating at the end of the day.
I didnt get banned for cheating,but i got banned for playing with a cheater,i wrote a ban appeal couse this must be a mistake,im a new rust player i got like 50 hours,and people i played with were my friends that are NOT cheating
Ah, I mean if your friend got banned for cheating, the admins would not ban without reason.
So I can guarantee you he was cheating one way or another.
Well there is a problem...all my friends i played with did not get banned lol
Last time i was on this server was 2 months ago when i bought the game
Can you please check it out it has to be a mistake im telling you
Yeah I am not an Admin, so I don't know sadly. But I suggest making an appeal in the meantime.
I did already
yes
no need for whitelist 
3man doorcamping and saying racist shit btw 3x eu nobp
https://i.imgur.com/6XRPBvf.png
their IDs
Was the racist things in voice chat?
got it clipped
yes, still doing it rn
welp
guys i just got banned for no reason.
im just walking around my base.. then boom
what do i do
If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.
@fluid bramble Hey, are you around?
Is there an admin i can speak to regarding a unban? Excluding appeals from bans.rustoria.co
@near halo I'll get back to you sometime soon over DM
Thank you.
Can we talk on dms too regarding my ban?
@potent jungle Sure, DM me and I'll get back to you when I'm able- shouldn't be too long
Send me your Steam 64 ID though please with your message
Okay no problem,thank you
Should i too? Or do you alr have it
I have yours

Has it worked since you bought it?
yes
yes
Probably the issue- should be an easy fix but you'll want to open up a #payment-support ticket and fill in the information
admins about ???
@desert flax What's up?
erm call quick
is the auth thing broken?
Feel free to post your Steam 64 ID and I can take a look
It'll be something like 7656118308108010
i got my steam authorized, but the kit never gave me any items. But steam is the only one that even worked twitter and discord said auth failed
if u talking to me its 76561198134493930
Yep, you
ty for looking into it 🙂
@spare widget best admin 2021 award?!?!
No problem.. hmm yeah it doesn't look like the discord is linked. I haven't been hearing about errors with it but sometimes things are goofy
No way @near halo
ez best admin award
No no no
promotion when
I'm not seeing any reason why it shouldn't be working. https://rustoria.link/ You can log into there fine?
But when you go to log into your discord it fails?
Try again if you can
it fails on discord twitter twitch and youtube it only works with steam and i didnt even get a kit
ok twitter worked now
Try deleting the map and restarting your game
verify files integrity
k
@paper sapphire Hmm I'd wait and try again in a little bit. DM me if you're still having an issue- I've reached out to a dev about it
Thank you 🙂
We'll figure it out 🙂
Hey, @valid robin
If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.
im in the discord and i /auth in chat and it say's im not in it what do i do?
@kind shuttle Should be good now
thanks
ive got an issue with vip @spare widget can you help
Hello, we want to play the verified arenas, but I don't know how to verify myself, can you help me?
I submitted a ticket and need to talk an admin please, how do I best contact one?
I was supposed to get unbanned from the rustoria 2x mondays US because 2 wipes ago I got glitched under a rock and killed someone from it, the admin told me I would be unbanned next wipe(last wipe) but I appear to have never been unbanned
do you know who the admin was
you were speaking to?
Yes his name was spoofy
@zealous kettle
I have the dms of him saying I should've got unbanned automatically
youre going to have to speak to him about it
You were unbanned 2 months ago.
Do I report someone for hacking here? I'm not seeing another place to do it
@near halo Nope, in-game is the best way with "/ticket add (your report with details)" - doesn't hurt to F7 as well to report to EAC too
Ok, thanks!
When could my appeal be looked at? Im trying to have fun on the server 😦
Hey, @ebon trellis
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
nah burh
i haven't played rust in like 3 months i install join rustoria 3x with my friends and im banned
never even played it before\
/ticket
Hey, @sturdy grove
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @sturdy grove
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Hey, @sturdy grove
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
/ticket
Hey, @nimble iris
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Do the admins ever drag you from waiting for support or are they just all busy rn
@nimble iris They do 🙂
got banned 2 weeks ago and the ban message was “Come to discord” I came and the admin told me to come back after a week and he hasn’t replied to me or given me any information about anything since 🙂
@blissful basin Can you send me your Steam 64 ID please?
76561198013003595
i tried like 2 days ago let me try again
Yeah, you should be fine to connect
one more thing zen, can i dm you about something ?
@blissful basin Heck yes you can
Error, discord identification failed! Any ideas on how to fix it? Currently trying to link discord with rust/steam using rustoria.link
try harder
@wraith osprey Are you in a ton of discords?
@cloud garden Ticket in-game with "/ticket add (your report with details)" rather than in a public forum
Would recommend you F7 to report directly to EAC as well
Would delete that though
In-game : /ticket add (your report)
ik i already clicked on report on the death screen is that eac or urs
The report menu or F7 is to EAC which is a third party anticheat employed by Facepunch
Not to the admin
Yes
I'd recommend leaving a few and trying again- should work
No problem, have a great day!
my friend and i were banned about 2 weeks ago with the message saying "come to discord" my friend recently got unbanned and was wondering what the update was with me
steam id: 76561199174728689
@main dune You there?
@spare widget yes
Can you join Waiting for Support?
yes give me a moment
@spare widget drag me
one sec zen
@spare widget lmk when ur ready
@near halo For what?
@near halo You'll need to wait for their response and I'd recommend not just continuing to blow up their DMs or badger them
Be patient and you'll get a response when they're available.
help
^
https://streamable.com/3v56by is this some kind of cheats? sorta tilting way for me and a mate 2 loose max gear US MONDAYS
how would i make a ticket?
@agile comet You'd want to do "/ticket add (your report)" in-game
Droppa, applies for you as well
thanks bud i dont wanna log in i wanna make sure i can play the server without trouble
@royal knoll I think I did see a spike on our end but it should be passing quickly- thanks for your patience. Hopefully it's clearing up asap
just want to confirm
its looks good now
@brisk kayak https://rustoria.co/getmyid Can you send me your Steam 64 ID please? It'll be something like 76561108301801
yeah i can send it, i already had a game banned account, but its way over a year old
Glad to hear it 🙂 Obviously wish there was never any spikes but it happens. Let us know though if you have any issues in the future that drag on and I'll always see if we can do anything
Yep, that's fine @brisk kayak
i just recently had a account hacked thats been banned
lags again eu long
!steamid
Hey, @stable crest
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
@stable crest Do you want to join Waiting for Support?
what is goon why i keep lagy on server, cant even run normaly, its push me back. it was all good since wipe, but after that huge lag now its laggy for me
@royal knoll Hey, seemed like there were some issues that were cleared up- should be getting better now hopefully for you
Sorry if you're still experiencing any problems but it does look like it was resolved from our end apparently
@spare widget last 10min all good thx
Hi, can someone check my ban appeal? It's been 3 days and still no response.
Hell yeah, glad to hear it. Thanks for the update and always appreciate your patience with anything like that 
@vocal whale Hey, if you're still around, feel free to DM your Steam 64 ID https://rustoria.co/getmyid
!ticket
Hey, @vale bay
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
can i add the clip into here? regarding a cheater
@pale tulip Can you join back to Waiting for Support?
Yo i got banned
On rustoria.co - 5x No BPs [ Solo/Duo/Trio | Shop] JUST WIPED
I random respawned and took over a random 2x2
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
gave it away to someone just starting (it wasn't my main) plus there wasnt much loot in it, I get i technically went over the group limit but i didn't play with them or anything i just bagged them in unauthed on tc and f1 killed
!ticket
Hey, @wispy swan
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
There is an extremly blantant cheater on rustoria us medium his name is F0lxy
admin
Please submit a ticket in-game
@raven crypt In-game /ticket add (your report)
What if the explosives were robbed by hackers
I did so has the whole server
its a group of little kids its not hard to tell they are cheating
Every ticket is looked into as soon as humanly possible. You'll get a response. Just always make sure not to call out anything in chat or over voice obviously
yup
Can you come to EU main to help me deal with the hacker? He robbed me of two rows of rockets
I've voted, but I'm sorry my RPG was robbed
@barren basalt Same thing as above - in-game "/ticket add (your report with details)". We don't return items
So deal with the tickets now
let me back in
I've reported it
im all alone now
@near halo 😦
@near halo Join Waiting for Support
If the RPG is robbed by a hacker, you prohibit it on the spot. Can he get it back
admin
Unfortunately we do not interfere with gameplay, we don't return items
@spare widget IDK whos going to look at them but its literally a whole village of cheaters flying and shooting up in the air trippling us through shit
/ticket add Suspected cheater 小鸡啄米吃大蛇.Ture.
https://cdn.discordapp.com/attachments/902604902252036147/907310933678891068/unknown.png
https://cdn.discordapp.com/attachments/902604902252036147/907546507962613780/unknown.png
Hey, @barren basalt
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Perfectly done but this needs to be done in game for it to submit the ticket. If you can copy and paste that in game chat it will go straight to the ticket work flow
Perfect then I can assure you an admin will get to it soon. They are working on the current tickets but with 21 servers it can take a little time to get to you. I understand this can be frustrating but just stick with it and they will look at the issue
How many administrators handle this ticket
There is active staff dealing with tickets they are working through them.
But I worked so hard that I didn't take two rows of RPGs
I'm sorry
There is another person
One was killed by ban and another hacker
I understand and feel the frustration all I can do right now is assure you that they will look into it if you have another person then add another ticket with their information.
Why not even ban
i want you to stayyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
Stop spamming the ticket system...
@near halo 
I'm so bored. What can I do to ban hacker teammates
Took 36 rockets
Hackers are banned, but his teammates are still in the game
Hey, @barren basalt
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
The player you reported is already banned , teammates aswell
If you think someone was still associated , make 1 ticket with the name in it please.
ok wait
I put a ticket in for someone who's blatantly hacking as I type this, how long will it be until i hear back from it?
Whenever an admin looks into it, we try to get to your ticket asap
Okay, Is it better for me to submit my combatlog as well? If so, do i just file it on the ticket as well?
I sent it
A name should be good enough @ashen bluff
His name is ture, cheating team, and I also sent evidence that his teammates were banned
Thank you, Just notified One of them was Banned.
cant wake up
can i get admin support
Is there a way to get the team he was with for playing with a hacker?
another 1 on their team is blatently hacking, and whole team is still raiding, after their hacking teammate just banned...where is ban for whole team playing with confirmed hackers, while they and raiding our bases?
Can people with VAC records come to this server to play
<@&274971100184576010>
another 1 on their team is blatently hacking, and whole team is still raiding, after their hacking teammate just banned...where is ban for whole team playing with confirmed hackers, while they and raiding our bases?
I also want to know that the banned members have changed another number and are at large in the game
Can we get the teammates banned for playing with a hacker too please, a few of them seem to be suspicious as well.
what group?
I don't know their names, as my teammates are the ones being killed at their bases.
I was killed by the one who was actually hacking.
EZlooooooooot jrny632942 etc
jrny just got banned
while they raid people, other kids blatently hacking on their team, and no banned for associated, as they aimbot our entire time and take everything
I won a giveaway, how do I claim the prize?
@vague mortar Was it from a DM or #giveaways? If it was a DM, it'd be a scam
Notification in the channel here
The skeleton hoodie 🙂
It’s in #donator-announcements
also fyi @near halo is impersonating admin
lmao
Oh hell yeah, congrats! 🙂
He shouldn't be doing that @warm juniper
blow it all up
yeah just called me and impersonated admin
take it all away
Soooo…how do I claim? 😅
I would think you'll be messaged later today - I'll reach out about it
No worries. I’m in no rush. Just curious as I don’t see any info regarding it. Ty for the replies.
Yeah, should get a DM I'd assume. I let the individual hosting it know that it concluded and you were asking 🙂
Why don't you need a white list to plug in
So hackers are banned and it's not so easy for him to come in
good luck
good luck
/TICKET
Hey, @summer stump
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I was kicked out of the service area by VPN 76561199154604175
I was kicked out of the service area by VPN 76561199154604175
@dry summit can I help you?
well
i was on rustoria medium and i just got kicked while running to counter a raid it just says disconnected i can join every other server tho
ok 1 sec
thx
Dope enjoy your wipe
How quickly will they respond to a request for unbanning on the site?
1-3 days
but how can you speed up the process?
You don’t
I wanted to study the next wipe in my ban for playing with a cheater flew in (
Hi how do I know if you app got accepted will they email or @near halo ?
Staff application or ban appeal?
@wispy loom Staff App
You'll be contacted in direct messages when your application has been reviewed 🙂
Ok thx so much also will they still msg if it got denied or just accepted
Bear with us, as it might take a bit longer than usual because of many things going on
Yeah, a bot will message you if it has been denied, and if you've been accepted a head moderator will get in touch
Okay Thx for help 🙂
No problem 🙂
Hello Please setup a Middle East official server. We need that
Thats something you put in #feedback-suggestions
i joining to steam group and i open the chat in game its not auth
Hey, @round tangle
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
Sadly Twitch and Youtube are not able to be done at the minute we are working on fixing this but there is no ETA on the fix
Swear YouTube has been down for agesssss
we have got boxes of rpg 30 mins ago and its gone now, everyone was at base, we all think its a server lag that all rpgs and c4s are gone
can you please have a look at server log
we are at p22
if its a lag, we are pretty upset about this issue
The Admins will not interfere in gameplay which this will be. If you have placed the rockets and C4 there then they will be there unless removed by someone.
Is the administrator there? 3 hackers blocked the door of my house
I live in W3 of EU Medium
you will need to submit a ticket in game and the admins will get to it as quickly as they can.
!ticket @ocean gull
Hey, @ocean gull
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!ticket
Hey, @keen yarrow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Got banned, how to find out for what and why?
Hello, from my card takes money automatically for prime status, I'm don't play in rust like 2 mouths and I'm buy it automatically, today only I see it in my card history, I'm need back money for it, because I'm don't play rust, to who I'm need type for this question?
Is there any possible way to get an account with a cs go vac whitelisted on a single eu server? my friend has a vac in cs go because he cheated one game, he had to get a draw to get into supreme and the enemy team was cheating. he never cheated in any game apart from that one time in cs. We come from facepunch 2 and we would like to play on your server because it was recomended to me by a lot of people from all diffrent social media platforms, and facepunch is unplayable because of cheaters. I am playing with a few friends and only one has a vac ban on record, he is an honest person and his previous mistake keeps him from playing any quality hosting servers. (The server is EU Long) Weare nota zerg nor a clan. We met 2 wipes ago and formed an alliance against cheaters, played together ever since.
We're completely uninterested in VAC bans for any game. As long as your friend doesn't have any Rust game bans, then they're fine to play.
Thank you very much for a quick response and explaining it to me.
do admins even look at tickets?
admin online ?
literally cheating while I type
<@&874995535881326632>
300+ players and admins dont do anything 😄
I need support
<@&274971100184576010>
we all need 😉
I guess they dpnt care about EU long server, becaus 2 cheaters in 2 days...
theres only so many tickets admins can review in a day. unfortunately after a ticket all you can do is wait
im not an admin but ill do my best to help you
hi
we got ghost of box of rocket
would recording and somehow showing evidence speed up the process
and he put it back, please check who is the spy in our clan
ghosting is not against the rules, and theres nothing we can do about it. sorry
we need to check who is the spy in our clan
it wont shorten your tickets review time, but proof with tickets is always helpful
sadge
just check we carry the rocket around EST 9;00-9;30
WHO CARRY THE ROCKET I MEAN
please check for us
I dont think theres a way to review that, and even if there was we cant do anything about it. Sorry
so u guys cant check the players item?
thats right.
I need support
how can i help?
So I won a giveaway for 19.99 credits in the store can I use this at anytime
!vipissue
Hey, @near halo
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
That's not something we can provide to our players, we don't interfere with gameplay whatsoever
.
how do i get the discord kit
Wdym
in game
Go to rustoria
yes#
Website and hit donate
then what
Then hit the server u play on and choose the kit u want
Im not sure about anything related to this topic, but I'd assume if youve received something like a code there shouldnt be any problems using it whenever
No it’s in my store credits on rustoria website I’m just checking if there’s a time limit for me to use it
no
You already have the store credit?
Yes
Then you can spend it when you want and on what you want
Ok ty
@neat pumiceI was run by a VPN 76561199013454032
Please make an appeal at https://bans.rustoria.co/user/appeal
people ask why i only join this disc when im activly playing
@near halo
<@&274971100184576010> I am in waiting for support voice chat, I have an in game issue thats kinda hard to explain if anyone can hop in and help me
Server is US Long
Hello administrator, I was banned today because I built a home and provided resources to the team with cheaters, but I didn't know he was a cheater, which led to the ban on the team.
!appeal
Hey, @hollow sequoia
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
have you been a naughty boy
Hello administrator, I was banned today because I built a home and provided resources to the team with cheaters, but I didn't know he was a cheater, which led to the ban on the team.
do you need a spank
no
i think ryan does the spanking, thats only what i heard
!appeal
Hey, @prisma urchin
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
bans website cant help pls dm me
hahaha XXL u got wrecked mate!
@hollow sequoia yes It's all because of you
it is?!
how do i get my donator? I keep being Ryan's sugar daddy
I dont think you get donator rank for being ryans sperm donator
i think this is the monetary kind
Just incase anyones wondering, this is not official support
@mystic lagoon please state how i got you banned? I dont understand
@mystic lagoon is a known scripter, probs the usual
@sick knot OHH yea, @mystic lagoon was the guy pmming people trying to sell mouse scripts for $10
<@&274971100184576010> <@&415898423460626432> <@&864870863957393458> I really need some in game help if anyone can join the support voice chat or even dm me
Foxeh whats ur issue
admins are admins, they are okay sure, but they arent coolpot, whats up bud
@half horizon whats up ?
lets get this problem solved
<@&274971100184576010> I won the giveaway for the store credit but I actally quit rust recently just want to talk to an admin about possiblities of giving it to someone else
@spring wren dont worry ill take that off u thanks
if im allowed to swap who its to ill give it to my mates or if they wanna redraw idm
who knows u can probs have it, i got bored of rust
<@&274971100184576010> pls check fucking children https://steamcommunity.com/id/DarkerGGmaybe/ EU main
Sent you a message
!ticket
Hey, @elfin steeple
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Please open a #payment-support ticket and our Staff will look at it.
alright thanks @tough bane
@spring wren dont forget your old buddy coolpot
i built you a home when you were homeless
na im still homeless as fuck
its my birthday soon @spring wren
shame
is there a place that lists the vip commands ?
I dont know what to do, i feel like maybe i have been excluded based on personal choice, i applied for chatmod but didnt hear back, i think i may of been rejected because of my LGBTQWTF links?
Can you not 😂
fair point.
@west osprey Hi, may I get some help?
Hello, i would like some help please if possible
Find out everything you need to know about drugs, their effects and the law. Talk to Frank for facts, support and advice on drugs and alcohol today. | FRANK
sup @thorny raft
this guys use cheating where is the admin .?
Hey, @tepid smelt
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
anyone think id been here before
/ticket
Hey, @atomic marsh
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @atomic marsh
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
NEED SOME HELP WITH COMMANDS INGAME LIST
what command u want?!
COLORS
i know kill grass 1 removes the grass in console
LIKE CHAT COLORS CHANGE
US MAIN DOWN?
Looks like it is, looking into it
WACK
booting back up now
!appeal
Hey, @atomic marsh
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Eu 10x down?
Looking into 10x eu
so what does it mean when a player in game says they will "rip me a new hole?" is that an in game thing?
<@&274971100184576010>
@scenic widget
found a glitch on toria
10x booting up
I am not sure what that is supposed to mean
spears, arrows yea
nope just by building
create a ticket detailing how its done in game
hes not a member of rustoria staff
create an ingame ticket as well as showing the admins
mind you, its not exactly easy to get close enough to a turret for it to be that much a problem?
109775240991636620
<@&274971100184576010> <@&874995535881326632> drag to call pls.
Blixy, dont i know you? arent you from scotland?
he nn
Could you not.
can i get some help?
What’s up?
there is a cheater on rustoria.co 2x vanilla us he is scripting and probably esping too
we have made 2 reports and I made a ticket aswell
then itll be seen after the queue of tickets ahead of it
ok but hes ruining it for alot of ppl but thx fur the help 🙂
I need support
How long ago was you meant to be unbanned?
I got my 1h ban at 21.02
and it should be over now. That ban had too little time freshner
but it doesnt have it now because i should go to server
Hmm, try and connect again in 5/10 mins it still doesn't work let me know 
I will
cna i get into a call with an admin because I think i seen a hacker
i have proof/a clip of it to
!ticket
Hey, @vapid veldt
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
can i go into a call withone of you and show you the clip?
You can post the clip in the ticket and the admins can look at it when they review your ticket 🙂
!ticket
Hey, @rose wasp
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @rose wasp
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
ok done
how do i contact support on discord
What you need?
It's a scam, can you DM me their account.
sure thing
They grab IPS or log your sign in info right?
Gotten quite a few of those but don’t know quite what they get from you
is 3x us down
Yes
oh coincidence i just got back and tried to connect btw, can you update your website for that server?
ah ok ok
as in, you know you can right click the server and copy the link address @livid tapir on the servers page
I cant find it on the server list
instead of going to client.connect 3x.rustoria.us:28015 as it should, it goes to .UK
Put suggestions in #feedback-suggestions, I don’t really have the power to change anything
if i lose my kit im gonna be pissed
That’s a good observation
It’s rolling back 10 minutes
great now i dont even have mine
thats a long time
It’s up
how long for a ticket to be replied on average?
they go through like 300 a day i believe soooo expect it soon if you're playing on a low pop, but admins have a lot on their hands so honestly no idea could be up to a few days depending on how many tickets have been submitted recently
!verify
Hey, @dry junco
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
i need help with a vip issue
Perm means permanent, means forever
thanks
negotiating connection whats going on keeps saying diconnected: EAC: Authentication timed out (1/2)?
EU 10X
Have you tried restarting your game?
me and my friend were making a hotel and we invited a naked to the team and we all just got banned for playing with hacker?
I have proof we werent playing with him, he was in the air and said he was lagging so I killed him and then we got banned
I have 2 tickets but I am unable to do the command /ticket remove (tickets are handled) it states - "Do not have permission to use that command" Any suggestions?
Not a big deal, you can leave it for now 🙂
What's your name / server? 🙂
Chad Chadington the III on US Med
Not seeing any tickets from you there!
@neat pumice can u pm me need help with a report
Tickets where closed and taken care of by the staff. They just keep beeping me everytime I log on so I was thinking I needed to remove them. Thank you for looking into it.
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
So if my friend got banned for exceeding team limit does he have to appeal or will he be unbanned next wipe on solo duo trio 5x
Bc I appealed an I was unbanned but they didn’t unban him
he can appeal or wait depending on what it say how long the ban is for
!appeal
Hey, @gloomy ravine
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
He is the one that got banned with me^
uh im banned for the reason:play elsewhere
:/ i think its because i shit talked an admin
i was banned for a month on rustoria and now its a perma after waiting like 4 months
the original ban reason was "take a break" or sum like that
how do i make a ticket for US long?
No OpenID Server found at https://steamcommunity.com/openid
what is this, cant buy a kit pvp
There was an error communicating with the network. Please try again later.
@spare widget nvm steam is down
Seems like Steam is down (this is an unofficial website)
@wispy loom can you unban me daddy
Did you get banned just now?
ill never make fun of a rust admin again im so sorry
no i got banned like 6 months ago for shit talking an admin bc i got killed by a blatant cheater and he took ages to respond
originally it was one month but all a sudden when i came back its perm?
You'll want to appeal at https://bans.rustoria.co
omg fr
!appeal
Hey, @autumn pewter
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
bro i literally hurt an admins feeling yall ganna make me do all this smh
1-3 DAYS BRUH
You've been banned 6 months ago, I'm sure you can wait 1-3 days 🙂
isnt banning someone for a month them making it a perm against some admin rules or something
bc it should be im ganna riot
No, there's probably a good reason for it
how do i appeal??
you can get perm banned for shit talking admin
Yes
that seems a lil unfair
I can't comment on your ban, but you'll just have to wait for your ban appeal to be reviewed
In the meantime there's nothing more to discuss
bro thats my first ban ever on the server and i have like 1000+ hours on it
one of yall should take or dm who ever is meant to read the apeals bc i aint tryna wait no 3 days
pretty pls
You’ll wait like everyone else, we treat everyone fairly
bruh hell nah im applying for staff
You’re currently applying to be unbanned, I’d give it a minute
i mean youll put out a good word for me tho
No
i wont even ban people ill just shit on the and make then rage quit
We are all volounteers, if you do not need support use #general as caelifera said
I need help with a ban, we just got banned on rustoria zues 5x... didn't ask us to screen share, pc check, or anything? Just banned us, when I personally stream, and we have multiple clips of the guy you banned who was "cheating" dying.. and if he's cheating he'd never die. Just kinda lame that we get reported for rolling people, and can't even get the respect of a pc check or something.
!appeal
Hey, @fickle mica
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Admins answer them fairly fast
ive been waiting for about 2 hours lol
On what?
We got banned without a pc check and we grinded all night and we get no pc check or anything just a ban now we just lost all our progress for no reason you dont even have proof of banning us or anything.
eu 10x no bps made a ticket and hasnt been replied to lol
Surprising tbh
I once got ticketed and banned for teaming in at minute period, our admins do their jobs
i need help, i play on geforce now and cant play official servers bc of some VPN but i cant find how to turn that off
What is the message that you're getting?
kicked: something VPN not allowed or something in that way
You'll want to appeal at https://bans.rustoria.co
Bans are handed out based on evidence, PC checks aren't required
I was asking as that's not a Rustoria server
You can't access those servers with GeForce Now
Unless you get whitelisted
how do i get that?
You have no evidence of banning me.
I can't comment on your ban, but you'll want to appeal at the website I referred you to
You'll want to go to their Discord (you can find it online), and ask there
I did so I got to wait 3 days so all my grinding was pointless?
bro. just go to the fkn website as he said
bro. just delete the fkn the vpn on ur computer
its geforce now you try
I have clips
You got your answer. No need to get hostile at others
i have a gameban on my main how many days would it be until i can play on my alt
how do I create a ticket?
help me i got banned for no reason says i got banned for exceeding group limit
!ticket
Hey, @mellow glen
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Sorry
!appeal
Hey, @mellow glen
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
180 days
whats the most amount of compound walls you can have on the US 10x
report hack
Hey, @cobalt lily
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!ticket
Hey, @deft forge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!ticketcn
您好, @cobalt lily
如果您要举报违规玩家,请使用以下方法:
- 请在游戏公屏输入 /ticket ,并包含违规者的ID以及具体违反了什么规则
如果您想要在举报中提交证据,请使用以下方法:
- 如果需要提交截图,请上传至Imgur或者类似的网页并将链接附入您的举报。
- 如果需要提交视频证据,请上传至YouTube或者其他视频网站并将链接附入您的举报。
如果您被服务器封禁并且想申诉,请在Discord频道输入 !appealcn
/ticket
Hey, @deft forge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
./ticket add "person name" is cheating, his steam id is "0000000"
cant exit submariner
""
i got 3mins need help
go to surface
no fuel
in a support call cant help right now
did you trap yourself underneath the monument
as in pressed up against it
nah i tried moving down b4 running out of fuel b4
join waiting for support
How come on #oldserverinfo for the US 2x Mondays it Says Mondays ONLY but it says on the BIO on the server that it wipes Thursday and Monday
@livid tapir
how do i make a ban appeal? i was just banned for literally 0 reason when i was running around with a spear for hacking.
whats up
!appeal
Hey, @ruby osprey
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
do u think i could talk 2 u as well
yeah
i just got replied to in US long i need to message one of you
How come on server-info for the US 2x Mondays it Says Mondays ONLY but it says on the BIO on the server that it wipes Thursday and Monday @livid tapir
Hey @vapid veldt - I replied to your ticket.
create another ticket if you want to continue your back and forth
or ^
this isnt intentional
i dont play that server, do you know by chance if it does wipe thursdays and mondays?
pretty sure the 2x is a weekly monday wipe
It is on Monday's
on the Bio of the server it says it wipes monday and thursday + force
I will let higher ups know 😉
#FreeMop #FreeJesuss
if you dont need support use #general
#FreeMop #FreeJesuss
arent they sizzles friends
no mop got banned for “hacking” even tho he’s legit lol and jesuss got banned for too many chat violations
did sizzle ever get banned?
yeah we dont tolerate racists :/
nah bro just quit the game
oh
oh
ur the guy who hated me and new2me and sizzle LOL
he’s black
alright bro as i said
^
sizzles my buddy lmao
fake beef but again #general
and said me new2me and sizzle cheated bc we had vac bans
i got ss’s
you also got one more chance to go to general
oh no
ggs
whats up
Is the 2x vanilla wipe on thursday and monday?
!ticket
Hey, @livid tapir
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@north crest
You got an answer to this?
it called Rustoria.Co 2x Vanilla
is the Rustoria.co -2x Vanilla thursdsays and mondays?
i thought it waS ONLY MONDAYS
yeah they should make a friday server
on god
Ye but when you click on it it shows up with a completely different wipe schedule
@north crest your bot says it’s mondays only but the bio of the server says it’s Monday and Thursday
It is Monday's
Then why does it say that it wipes Thursday too?
@north crest ? Sorry for the @ I know it annoys admins lol
It is an error
Well, admins here just pew lazy, this kind of stuff doesn’t happen where I admin but I guess it alr bc you have a smaller community 😉
Hahah thanks though
cant link yt or twitch
i have a screenshot of someone saying they have a script menu in chat
This is not something admins can make changes to. I passed the info along #support message
Thanks for the help tho @north crest !

!appeal
Hey, @hidden lance
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
can a admin dm me?
any admin?
not an admin but maybe i can help whats up @digital horizon and @royal knoll
Aden and empress, I’m sorry that was my bad my anger took over
!ticket
Hey, @arctic kettle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
how do i get back my vip or whatever
its says i have it in here but not in the rustora 5x
How can I make it up to you?
You'd need to get it for the Trio if you'd want it on there but fair question, just wanted to check for you
For sure
can i get an admins rq
All good 🙂
@arctic kettle What's up? Sorry kind of busy but maybe I can help
i submited a ticket on rustoria 5x trio and i had hard evidence people were breaking the trio rule
?ticket
Hey, @keen mesa
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I want to ask if the anchor has the right to protect
what?
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
If you can find there steam id and get some video evidence put it in a ticket and an admin will get to it
@flat edge please don't ping staff
ok sorry
!appeal
Hey, @rugged lynx
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
umm the rustoria server isn't picking up that I've boosted the server I've used /auth and everything but its not working. I restarted and everything as well. anyone have any idea how to fix this.
Please be patient, it may take some time to register.
aight
@noble maple Messed with some stuff on our end- should be good now hopefully 
If you're still having an issue, let us know. Would recommend waiting 5 minutes or so and doing /auth in-game
is workin now thank you
could i talk to an admin rq
So I submitted a ban appeal where do I see like what the mods said
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs
okay, so basically im banned on rustoria official servers im not game banned just rustoria and reddit. My entire pc got ratted both my emails got compromised ect ect. after two weeks of support tickets i finally got all my stuff back including my steam account. I start playing rust again and im banned on rustoria servers. I made a appeal it got denied and i cant re appeal or anything i can show you email i got of the guy changing my emaill associated with my account. I am permanetley kickbanned for "cheating", i hate having to worry about what server i have to play on with my boys because we used to play rustoria all the time now i cant.
@cunning remnant I'll pass it on to the admin handling your situation and I'm sure you'll hear back if something changes. Otherwise, hope everything is going well
oki thx
as in never ending
/ticket
Hey, @radiant meadow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @radiant meadow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Hey, @coarse wagon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!appeal
Hey, @urban mirage
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Lol this Squid ? ? ? ? guy blatenly cheating and his teamate usees fly hacks and the admins did nothing about it
did you report him via /ticket in game?
yes
try to be patient, admins review each one of tickets!
they have and they said we didnt see anything whenver i littaraly watched this guy fly up on top of his double door and he littaraly flew down it to
then also F7 report if eac dussent ban m then i dont know
if you got any videoproof, you can create agin another ticket showing them your videoproof aswell!
i did
that would help better, thank you!
but as i said, dont worry they check all the tickets and give you an correct answer 🙂
need heeeellllllppppp
/ticket
Hey, @inner minnow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @inner minnow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
You’d be better explaining what your issue is, and maybe someone can help you
!ticket
Hey, @severe carbon
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@spare widget
!appeal
Hey, @west pier
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
What do you need help with?
Hi,my teammate was banned for using the same VPN, and didn't get a reply for a long time after the appeal in https://bans.rustoria.co/
@wispy loomhi, can u help me?
Ill DM you
When did your friend appeal?
About three hours ago
Ban appeals usually take 1-3 days, so your friend will have to wait a little longer
My three teammates banned it for the same reason, which made our game very difficult, which made us feel that buying VIP didn't bring us a better game experience
if i buy the vip,but i got VPN BAN,and never get in server
hey i was banned 1 yr ago for being toxic cuz i followed on some ppl with a floyd joke only once.. and im still banned over 1,5 year later
can i get unbanned? imn ot able to do ticket on website..
what dus it say when you join a rustoria server
excessive toxicity
can you dm me a ss
yes in a bit omw home
hi
any admin can help me?
i had appeal for 3 days
But I was still banned from entering the server
any admin can help?
Hello mate, did you already create an appeal? What is the response there: https://bans.rustoria.co
it sill let me wait
YOUR APPEAL IS CURRENTLY UNDER REVIEW. PLEASE ALLOW UP TO 1-3 BUSINESS DAYS FOR IT TO BE PROCESSED. WE THANK YOU FOR YOUR PATIENCE.
IF YOU WISH TO RECEIVE UPDATES VIA DISCORD ON YOUR APPEAL, FEEL FREE TO LINK YOUR DISCORD OVER AT RUSTORIA.LINK.
any admin can check it?
When did you create that appeal?
3days ago
Ok, just give them this aswell. If you haven't got any message until this evening please hit me up.
ok
ban
you can ask everybody but like i said in dm admins will get to the ticket when the get to it no use asking every staff member my friend this will just delay it as we have to deal this this
Sorry what is the issue
im in bug on outpost
a man cornered me with a horse
im playing on EU MEDIUM server
my name is leavekzin
please, check outpost exchange shop
or check this guy ShiLeX
i cant move
There is nothing that an admin could do in regards to this as we don't interfere with game play.
Only thing I can suggest you do is kill your character and come back and loot your pack on the floor.
It's not something that someone would be removed for.
ok i will do this to all players if this legal..
if you want to submit a ticket into the Admin team you are welcome to do that but they do not interfere in game play.
If you wish to do that but just remember the feeling it is giving you do you really want to do that to another player.
Unless you take action against it, people will continue to do it.
It is annoying but not against any rules sadly.
Like I said though if you wish to put a ticket in you are more than welcome to ingame and the admins will look into it.
!ticket @green pier
Hey, @green pier
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
What should I do if my teammate will not appeal? More than 10 players, basically all have VIPs
Can someone help me? Thank you
Your team mate wont appeal?
Like just refuses to?
It Dosent matter if he dosent appeals
They don’t, because we Chinese need a VPN to log in to your website
U DONT need a vpn
Are your teammates not able to access the website?
I use it abroad, I don’t need it
Swear u do like !cn
是的
Or something like that
Are they able to use a different VPN?
What shows in their web browser when they try to connect to https://bans.rustoria.co/ ?
They can’t use VPN because it’s illegal in China
So they asked me for help, let me ask your administrator
So your teammates don't use a VPN, and the website is blocked
@odd meadow u said they were using a VPN
Yes, so can you help me solve this problem for them now?