#support

1 messages · Page 1537 of 1

quick jasper
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Admins will review it as soon as possible.

true shore
#

any admin is online

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l want to ask question

rugged python
#

Hey! There is a cheater on Rustoria EU Medium - he is going very blatant and i would like someone to look into him - i have F7ed him many times and hes just shooting people in the dark prefireing

marble mantleBOT
#

Hey, @rugged python

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

paper rock
#

this guy just got banned for hacking on long his name was sad # he is in our team UI we are allied with him will we get banned?

stray phoenix
#

I have cheater proof

proud comet
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i was just banned how can i appeal?

stray phoenix
#

Zues 5x

stray phoenix
#

@quick jasper

mental badge
proud comet
stray phoenix
#

Sorry for ping he is attacking us

quick jasper
marble mantleBOT
#

Hey, @proud comet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

stray phoenix
#

IRI

quick jasper
#

yes?

stray phoenix
quick jasper
#

Make a ticket please, and the admins will review as soon as possible, try to include as much info as possible in the ticket.

stray phoenix
#

/ticket

marble mantleBOT
#

Hey, @stray phoenix

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

stray phoenix
#

Ticket made

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this is very annoying

proud comet
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i need an admin to drag me to a call im waiting in support.

stray phoenix
#

Bro you got banned for a reason

proud comet
#

no i didnt lol

stray phoenix
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#noreason

proud comet
#

ong bro

quick jasper
proud comet
#

i already did make a ticket there i just would like a quicker check of some sort team is very mad at me and i need to prove it was false

quick jasper
scenic dust
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is main down

wild cedar
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MAIN DOWN AGAIN

royal thicket
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:(

quick jasper
#

Looking into it

royal thicket
wanton vector
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plz say roll back inst like 15min like yeasterday

#

how long server down?

dusty kernel
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@quick jasper my friend and i were roof camping on rustoria us main at c18 and we got disconnected is everything ok?

flat sequoia
#

Server will be up in 1-3 days admins are very busy

dusty kernel
#

ok ty can we continue to roof camp?

wanton vector
#

wtf cap u dont know that

quick jasper
#

Give it 5min, for the server to resync its self

royal thicket
wanton vector
#

how big rollback?

flat sequoia
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1-3 days

upper escarp
narrow python
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I am n0va's friend, I would really like to continue roof camping.

#

',)

quick jasper
dusty kernel
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@upper escarp can u roam by c18 and make sure my roof camping doesent cause an issue

upper escarp
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Im already by there :)

dusty kernel
#

i can send u a few bullets

upper escarp
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ill be sure to say hello

narrow python
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Say "hello", Nifty.

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We will be waiting once we are in the server.

upper escarp
narrow python
#

Be sure to, please.

flat sequoia
#

1-3 days

wanton vector
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stfu giving false info

flat sequoia
#

who stfu?

quick jasper
paper rock
#

@quick jasper

#

someone in my team ui got banned for hacking

quick jasper
marble mantleBOT
#

Hey, @paper rock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

paper rock
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will i get banned alsoi am jsut allied with them nothing else

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no i haven't gotten banned just making sure i won't get banned

quick jasper
#

Let me check.

wanton vector
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10min still nothing

quick jasper
primal sand
#

my sub is glitched admin please help

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it says occupied because server crashed when we were in it

quick jasper
primal sand
#

submairne

silent token
#

i need a admin

young helm
#

can i speak with an admin please

cobalt hollow
#

@young helm Im not a admin, but how can i help you?

young helm
#

i got help thanks for asking tho

craggy fable
#

Got banned. Reason is playing with hacker but I didn’t even join team or authorize tc.

marble mantleBOT
#

Hey, @craggy fable

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

craggy fable
#

I appealed but it did not unban me

quick jasper
craggy fable
#

Ok. Thanks

buoyant haven
#

who's helping with payment tickets?

quick jasper
#

!appeal @eager flicker

marble mantleBOT
#

Hey, @eager flicker

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

quick jasper
#

sup

#

Restart you router, or if you play vpn turn it off and on.

glass kettle
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Hello

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Please help me I need to apply ban appeal , where can I do that ?

ember marlin
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!ticket

marble mantleBOT
#

Hey, @ember marlin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ember marlin
#

!appeal

marble mantleBOT
#

Hey, @ember marlin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

quick jasper
#

No it would say if you were

buoyant haven
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who can help me with ban?

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no no

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not with ban with payment ticket

slow birch
buoyant haven
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nobody don't even say me hi in ticket

slow birch
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They will when they get down to it

glass kettle
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I can see this message pop when I want to create the appeal “APPEAL DENIED
YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.” Why is that ? Can someone tell me

#

It was ban for association playing with hacker

tough bane
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Hey there Jawsey,
are you playing via VPN or wireless connection?

#

Seems like you have some trouble with your provider or internet connection.

slow birch
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There should be no restrictions if you are not banned from playing if you were banned you would get a message as such. Nuclear is going to help 🙂

#

Have you tried to verify your game files in steam

#

Seems very strange and you say you connect for a few mins then DC

near halo
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racist base m19 us long

slow birch
slow birch
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slow birch
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Have you tried turning off your router for 10 seconds then back on sometimes sorts

#

Last thing I can suggest is re install Rust

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beyond that I am at a bit of a loss with you

fair verge
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i got banned for exceeding team limit even tho i left the team bc i didnt know there was some 1 that they kicked for me so i left after then i got banned i tryed to go on the appeal but i dont know wmy steam password thats why on here

wispy loom
fair verge
#

cant reset my steam is fucked

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so could ya just do my thig on here please

wispy loom
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You need to use your own Steam account to be able to make an appeal

fair verge
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i didnt even make 1 yet

#

that 1 was from the last time

#

!appeal

marble mantleBOT
#

Hey, @fair verge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

fair verge
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wat do i do

wispy loom
quick jasper
olive fiber
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the shop is down it wont let me buy vip

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says its down or something when i tried to pay

mystic lagoon
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admin help me my appeal denied on bans website !!!

sacred sluice
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how do i report someone that is blatant ?

wispy loom
marble mantleBOT
#

Hey, @sacred sluice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wispy loom
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As well as F7

sacred sluice
#

caelifera say hi to gonzo from me xd

wispy loom
#

Haha will do

near halo
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how long does it take to auth steam?

wispy loom
sacred sluice
#

Caelifera he is turbo cheating next to outpost on eu main

wispy loom
#

I can't help with that personally but if you make a /ticket an admin will likely get to it very soon, and EAC might pick up on it too

olive fiber
#

yo why does vip shop not work

wispy loom
olive fiber
#

i try buy but it doesnt let me saying its down n shit

wispy loom
olive fiber
#

i can try but now i have to re do it all

#

wait what

near halo
olive fiber
#

its just sent me a message on discord saying ive got it but when i bought it it said it was down

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

olive fiber
#

i think i have but idk

wispy loom
near halo
#

thank

olive fiber
#

will i have to leave server and re join to get it

wispy loom
#

No, if it's applied to your account you have gotten it now

olive fiber
#

yeh i got it thnx anyways

wispy loom
olive fiber
#

was bugged or something but i got it now

wispy loom
#

Good to hear 🙂

near halo
#

us main 300 people will log in one after another within 1 hour. Please put the administrator online.

near halo
#

I do not understand very well where to file an appeal. Could you drop the link again?

slow birch
#

!appeal

marble mantleBOT
#

Hey, @slow birch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

How can I remove this bpn if it was 2 months ago and I realized the mistakes

near halo
#

ahhahaah

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sorry)

slow birch
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No worries dude

wispy loom
near halo
#

hello

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so i played yesterday without problem, and i tried to reconnect right now and i have this message

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i didnt even kill a lot of people so idk why im flagged as a hacker lol

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and i just bought hero and legend packs

#

but you can still cheat but not kill so many people

quick jasper
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

thanks

#

i made one

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wait bruh

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oh wait am i redarded, is it because of vpn maybe?

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it could be ea temp ban?

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no its not because of the vpn bruh

near halo
#

easy anit cheat

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why am i banned only on this server then

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they like ban you for 10min cuz they are dumb

near halo
#

idk

#

wdym are they doing random bans?

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Temporary bans are made when you are lagging so terribly that the server can’t tell what you’re doing, and issues you a temp ban so you can try and fix the issue.

wispy loom
#

If you would be (temporarily) banned by EAC, you would have received a notification in your Steam account or it would mention EAC in the kick message

near halo
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yes thats what i thought

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but why am unable to do a ban appeal on your website

wispy loom
#

If the ban just happened, please try to make a ban appeal on the website in another 5-10 minutes, and otherwise let us know

near halo
#

alright i'll do so

wispy loom
#

When you make the appeal, mention that you're using a VPN

near halo
#

i didnt use one before

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but it was activated when i tried to connect 10 mins ago

#

alright i just sent it

wispy loom
#

You're also linked on Discord I see, so you'll be notified by the bot when it gets reviewed

near halo
#

yep i saw that on the website

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thanks but can i have informations about why i have been banned lol

wintry wigeon
#

any way to change vip to a different sv

near halo
#

i just got killed over and over again by roaming ak guys so i stopped looking for kills and i just made my base like 70% of my playtime was base making

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and i have been banned for hacking

hexed nimbus
near halo
#

is this a joke lmao

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now im accused of playing with hacker

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i was solo all time lmao

craggy briar
#

Your appeal has been accepted. Wouldn't it just be better to move on?

near halo
#

it was accepted but now it tells i played with an hacker

copper night
#

be patient

near halo
#

so i need to make a new appeal?

copper night
#

when were u unbanned

near halo
#

right now

copper night
#

vs when did u login

#

be patient

raven mist
#

Can you give me your steamid @near halo ?

copper night
#

website will need to sync

near halo
#

yes one second

raven mist
#

Its most likely because of you using a vpn

near halo
#

oh yeah im redarded

copper night
#

Enjoy the rest of ur wipe heartoria

near halo
#

76561197992022163
STEAM_0:1:15878217

raven mist
#

Thanks, one mic

#

Min*

near halo
#

i'll try to login, and thanks skizzy

raven mist
#

Try again now 👌

near halo
#

i'll try, thanks a lot

#

works now thanks

craggy briar
#

Quick Question! Should an application for a staff position be denied would the applicant be informed?

wispy loom
craggy briar
#

Thanks! 😊

winter river
#

I am trying to buy que pass but it wont work

craggy briar
#

What does it say?

winter river
#

it pops up my game info and on the bottom it said auto retry join game and refresh

craggy briar
#

Could you send a screenshot? Obviously blur personal details etc

winter river
#

now nothing pops its okey

craggy briar
#

Good to hear 🤣

livid tapir
#

!verify

marble mantleBOT
#

Hey, @livid tapir

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

near halo
#

admin dm me please - need help clearing my access to codelocks

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before i get banned cause group limit

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Admin I found a cheater i have clip on it

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i have made a ticket

wispy loom
near halo
#

yeah well i left teh clan

shrewd hearth
#

i have been on "you're next" for almost and hour and a half on rustoria eu med

#

help

near halo
#

i removed the bag is there anything else i need to do

wispy loom
#

So whenever someone leaves next you should get in

shrewd hearth
#

but i can see people leaving the game on battlemetrics

near halo
#

caelifera can you take a look on this clip

shrewd hearth
#

there is no way no one's leaving for so long

near halo
#

@wispy loom dm me if you have time to watch a clip on a cheater

wispy loom
wispy loom
near halo
#

ok thank you

quasi glacier
#

Disconnected: Come To Discord?

near halo
#

trying to change who the tean leader is 10x us he got banned only me now and im tryna invite more poeple

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but im not leader

mellow glen
#

change door codes

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chop his bag

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clear and reauth tc

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and you should be fine

near halo
#

ik but i cant inite people

mellow glen
#

create a new team?

near halo
#

there is like 1000 things to do before i could just delete the stuff and that

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i have like 12 externals

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and shit like that if possible if someone could just change leader

craggy briar
#

Just press tab, leave team and then create new team

near halo
#

I can’t

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Cause then I lose codes to base and external tcs I don’t wanna go around and re with all of them and change everything it would take like an hour

brittle cobalt
#

how do i get my steam kit to work on the 3x us?

elder crescent
#

how do i redeen pvp pluss kit ingame says it doesnt exist

spare widget
#

@elder crescent Which server did you purchase it for?

#

Looked like you may have been on one of the Zeus servers which doesn't have a kit pvp

#

@brittle cobalt Wait a couple minutes and do /auth when you get a chance. I'm not sure about the kits specifically on 3x US, just check /kit and if it's there then you should be able to now hopefully

livid tapir
#

!appeal

marble mantleBOT
#

Hey, @livid tapir

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

livid tapir
#

@pliant notch

#

@eager mantle

eager mantle
#

Sprunt u said come to discord? Name Erikfik come fast

elder crescent
#

yeah bought for no bp server when i thought it was for zeus server @spare widget

cyan jolt
#

CHEATER ON EU MEDIUM

marble mantleBOT
#

Hey, @cyan jolt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

cyan jolt
#

Nah get this bitch banned

gleaming hound
marble mantleBOT
#

Hey, @cyan jolt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gleaming hound
#

Make a ticket and the admins will get to it as soon as possible.

nocturne folio
#

If we appealed a ban on the site where do we see a response

gleaming hound
#

You will be sent a message on discord by a bot.

cyan jolt
#

ive made a ticket

#

ban this rat

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

Im currently being griefed on us main by a guy on a horse in outpost, he is blocking me at the recycler i cant move

#

No admins on?

#

This dude is getting on my nerves

tough bane
#

sadly we do not intervene there with the gameplay. You either need to wait for him to move away or you suicide ingame and run back there.

near halo
#

You do, you done the exact same thing before

#

an admin came and removed the horse

tough bane
umbral nymph
#

On the Zeus 5x eu is the self placed quarrys from /shop 5xed in the sense that they produce 5x more than normal ones?

burnt lake
nimble atlas
#

!ticket

marble mantleBOT
#

Hey, @nimble atlas

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

nimble atlas
#

!appeal

marble mantleBOT
#

Hey, @nimble atlas

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

Quick question i have a 'admin' asking me to vote for a server and i will receive vip for voting on the website im asked to sign in through steam to vote is that a real thing or is it a scam ?

raven mist
#

Probably a scam

oak iron
raven mist
#

Lets just not click links that u do not trust

near halo
#

his account looks new and has 3 friends on it

raven mist
#

Enough said imo 😂

near halo
#

alright thanks for the help 👍

raven mist
#

Anytime !

umbral nymph
unkempt vortex
#

How do i check my ban appeal to see if its been looked at?

hearty star
#

I also sent a appeal but I dont know how to check

tough bane
#

You can only check it on https://bans.rustoria.co . IF you are verified you will receive a message if the appeal was responded.

hearty star
#

Alright thanks for the help

cosmic girder
#

I got banned for beeing too much ppl in grp when we was ONLY 3 ppl in the grp?? can someone help me about this.

tough bane
trim valley
#

My team mate just got a 3day EAC ban, why was our whole team banned?

cosmic girder
#

hmm, okei ty will take a look.

#

same happend too us

#

3days ban

dire spoke
#

Hello can anyone help me

craggy briar
dire spoke
#

so i got banned for and hour from swarring in text chat and its been over 2 hours and when i try to load in it wont let me

craggy briar
#

What does it say

dire spoke
#

it says disconnect you are banned from this server chat filter auto violatiopn 1h ban

craggy briar
dire spoke
#

wait so am i banned for ever?

craggy briar
#

Well if it says 1hr I'm guessing not

dire spoke
#

but its been 2 hours ok tahnks

tough bane
dire spoke
#

thank you

craggy briar
#

At least someone knows what they're talking about 😆 😳

trim valley
#

My teammate got a 3day EAC ban which from what i know is for a mass ammount of reports. Why was my whole team banned for cheater association?

tough bane
trim valley
#

Can I do it on the behalf of my team?

#

Like we are kinda screwed all turrets off and base full open

tough bane
north crest
trim valley
#

Who long it will take to review the appeal by the admins?

north crest
#

it can take up to 3 days, there are a lot of factors, so there is no garunteed time line

desert quest
north crest
#

Ive seen some within an hour

#

and some as long as 3 days

trim valley
#

And how long is such a ban? @north crest

#

It happend on eu long

desert quest
#

1 vids of a cheater i just played against in gun game on ur server

north crest
#

cheater association is usually 7 days

tough bane
desert quest
#

can try to find it

tough bane
desert quest
#

[EU] Rustoria.co - RTG (UKN) Combat Arenas | AimTrain | Targets | FFA

void condor
#

Banned

near halo
#

any admin on?

normal roost
hidden sky
#

I keep on getting banned for no reason

marble mantleBOT
#

Hey, @hidden sky

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

craggy spruce
#

bro

#

i need a admin rn

#

i need an unban

#

not playing the server is boring af

#

yall admins are kinda weird

#

like bro yall cant warn a man bro like yall just ban immediatly

#

its kinda bs cause i didnt even know

#

yall have a very strong no fun policy dont ya

#

atleast tell me why like bro

#

yall like the fbi saying its classified yall bullshit

#

yall fucking suck

#

i cant even make another apeal

wispy loom
#

Was your appeal denied?

craggy spruce
#

yes

wispy loom
#

Insulting staff doesn't help your case btw

craggy spruce
#

idgaf bro

near halo
#

tried tekking him that^

wispy loom
#

What are you banned for?

craggy spruce
#

for making a disco room with another clan

wispy loom
#

Exceeding group limit?

sturdy stag
#

hello i would like some help with a few questions

craggy spruce
#

yes but we made a disco room

near halo
craggy spruce
#

how you finna ban us for making a disco room

wispy loom
#

When were you banned? Exceeding group limit bans are usually temporary

craggy spruce
#

yesterday

wispy loom
#

A server with a group limit is the wrong server to do things like that I'm afraid

craggy spruce
#

it was rustoria 10x

near halo
#

it wasnt even like we raided

#

it was a disco rp floor

craggy spruce
#

like bro yall didnt warm me nothing

near halo
#

lmao

wispy loom
#

Exceeding group limit bans are usually 7 days or until wipe

#

Your ban appeal was denied so you can't appeal again

craggy spruce
#

bro yalls no fun policy is fucking strong as hell then huh

sturdy stag
#

hello max. i had some questions with my appeal. it says appeal re opened and i was woundering what that is?

north crest
near halo
sturdy stag
#

yes thats correct

north crest
craggy spruce
#

yall are gay

north crest
craggy spruce
#

i want to know who banned me

north crest
sturdy stag
#

oh okay. thanks for your help, but do you think you could tell me a time stamp when the rewiew will be done? or is that not a thing you would know

north crest
#

The admin has been notified of the appeal, and will answer when they are avilable.

bronze spindle
#

available*

craggy spruce
#

boolia did you ban me?

sturdy stag
#

okay thank you for explaining to me. how long does an appeal roughly take if accepted?

north crest
north crest
sturdy stag
#

okay how will i know if my appeal got denied or accepted?

livid tapir
sturdy stag
#

okay. is there an admin looking into it right now or am i in a que waiting?

bronze spindle
#

queue*

near halo
#

can a admin help me someones using an explion on me at outpost

livid tapir
sturdy stag
#

oh

near halo
#

@quaint patrol can you please help me

sturdy stag
#

since i made my appeal earlier today, i should not be expecting a answer today am i correct?

feral pollen
#

any admin on , i got banned on accident ?

near halo
#

i need and admins help rn PLEASE

livid tapir
marble mantleBOT
#

Hey, @feral pollen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

livid tapir
near halo
#

some kid at outpost is using a horse to keep me stuck in the same spot

#

its an expliot

livid tapir
#

Bro you know you cant do this here

tacit vortex
near halo
#

i have no bags near

livid tapir
#

🙃 if you dont need support use #general

tacit vortex
near halo
#

the kid whos doing it needs to be banned

livid tapir
#

nothing we can do

near halo
#

how can i make a ticket?

livid tapir
#

!ticket

marble mantleBOT
#

Hey, @livid tapir

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

feral pollen
#

i cant create ticket tho , says dosent seem that im banned

near halo
#

@livid tapir ?

#

ohh ok

solemn grail
#

how to report hes continiugn cheating quick

tacit vortex
marble mantleBOT
#

Hey, @solemn grail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

neat pumice
solemn grail
#

i created

#

and more 3 ppl

livid tapir
#

@neat pumice sorry for the @ but kinda need help in the support call

solemn grail
#

ty smch

#

it got banned

livid tapir
#

@slow maple can you join and help out rq?

#

guy got banned but cant appeal and it was for association but his teams all still playing

cosmic dove
#

can some administrator dm me please i have a couple questions

near halo
#

how can i open a ticket?

tacit vortex
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tacit vortex
#

beat ya ape =)

livid tapir
#

this time 😉

near halo
#

why cant i make a ticket through this discord

tacit vortex
livid tapir
cosmic dove
#

can any staff please dm me

livid tapir
wheat cloud
#

How do I get the extra points like it says I can in game

marble mantleBOT
#

Rustoria has a unique loyalty system to increase our players' activity within our community. As you may know, we have an in-game command that everyone has access to which is /shop.You can purchase almost anything here with shop points. You will earn x amount of shop points for every hour you play. You can also earn extra shop points by following our social media accounts at https://rustoria.link/. Thank you for playing on Rustoria.

hexed nimbus
wheat cloud
#

!points

marble mantleBOT
#

Rustoria has a unique loyalty system to increase our players' activity within our community. As you may know, we have an in-game command that everyone has access to which is /shop.You can purchase almost anything here with shop points. You will earn x amount of shop points for every hour you play. You can also earn extra shop points by following our social media accounts at https://rustoria.link/. Thank you for playing on Rustoria.

livid tapir
#

they got banned 1+ year ago

#

admins denied their appeal

devout iron
#

how long usually does it take for an unlink request to be taken care of

dark radish
#

shouldn't take more than a couple of hours

#

what are you trying to unlink?

devout iron
#

twitter, deleted it then made a new one

dark radish
#

ill bump your request 🙂

devout iron
#

thanks

dark radish
random estuary
#

for us 2x mondays i look on the server and it says mondays and thursdays

#

is it mondays or monday and thursdays i am confused

livid tapir
#

one sec

livid tapir
random estuary
#

i am now even more confused cus it says mondays at 3pm est but server says 3 days old on rust

#

as if it wipes thursday?

stray marsh
#

It wipes on Mondays at 3pm EST

livid tapir
pallid blaze
#

@spare widget todays the day 🙂 i dmed u man

pallid blaze
#

when an admin gets in contact with zenzen can u guys tell him to dm me.Thank yoU!

summer temple
#

i need to report a ex member of .blm

#

well reporting ingame doesnt work

quick jasper
silent holly
#

still haventgotten any news on my staff app and its been like 3 or 4 weeks

livid tapir
#

Think stuff like that has been flooded recently

#

Been a lot of new people lol

manic ice
#

yo ho w do you report teamers and shit?

gleaming hound
marble mantleBOT
#

Hey, @manic ice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gleaming hound
#

@near halo

#

!ticket

marble mantleBOT
#

Hey, @gleaming hound

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gleaming hound
#

What do you need? I can try and help you

dry junco
#

is dming admins against the TOS? some1 send me the TOS

marble mantleBOT
#

Hey, @dry junco

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

dry junco
#

hello any admins?

zealous kettle
#

What's up?

dry junco
#

can i read the tos

zealous kettle
dry junco
zealous kettle
neat pumice
#

This one is likely pertinent for you sir

dry junco
#

they weren't helping ;D

west osprey
# dry junco

Your ban is permanent, however I hope you have a great day ☺️

proud comet
dry junco
gleaming hound
#

🤦‍♂️

livid tapir
crisp fern
#

theres teamers on the 10x

gleaming hound
marble mantleBOT
#

Hey, @crisp fern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mellow glen
dry junco
#

you don't sleep

marble mantleBOT
#

:ok_hand: temp-muted Bop#8409 for 14 days (Staff Disrespect)

livid tapir
#

I go to bed at 11:30

mellow glen
#

1245 on weekends 🙂

livid tapir
#

on occasion

pallid blaze
rose fulcrum
#

is there anywhere i can appeal a ban because i got banned for playing with a hacker and he had a sar with 4 bullets this wipe how tf was i supposed to know he was cheating

#

we just got on lol

#

!appeal

marble mantleBOT
#

Hey, @rose fulcrum

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

stray marsh
analog linden
#

I got banned for some reason and I dont know why, could you help me? It says i was hacking but I never hacked. Was it some glitch or something?

marble mantleBOT
#

Hey, @analog linden

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

dense pumice
#

How is telling someone to commit a 2d ban

#

smh he had it coming

mellow glen
#

I think your current attitude says it all in regards to your ban

dense pumice
#

lmao

#

didnt think it was that serious sheesh its rust brother

mellow glen
#

Rust is an excuse to act like a horrible person online?

dense pumice
#

No but its part of the game, anyone soft enough to left someone online get to them shouldnt be online

mellow glen
#

Being a horrible person is part of the game?

#

feel free to appeal ur ban

#

im done with this conversation

unkempt crater
#

Go to the Payment-support chat

patent thorn
#

Could anybody check how long the ban for this player is? 76561197969307973

floral trail
#

cauldren

#

pull me into an admin call if youre in one i wanna hangout and be a cool kid

rough venture
#

!appeal

marble mantleBOT
#

Hey, @rough venture

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

unkempt canyon
marble mantleBOT
#

Hey, @patent thorn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

patent thorn
#

@unkempt canyon if it doesn’t show him a date he’s perma’d right

unkempt canyon
patent thorn
#

I’m just gonna link him the discord so you can help him out

brave oyster
#

@unkempt canyon I'm in support channel if you can help

#

just says i'm banned and doesn't give me a date

mystic lagoon
#

appeal denied help!

brave oyster
#

if i appealed and it's denied then there's nothing i can do right?

unkempt canyon
gloomy vapor
#

!ticket

marble mantleBOT
#

Hey, @gloomy vapor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gloomy vapor
#

!appeal

marble mantleBOT
#

Hey, @gloomy vapor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

pallid blaze
mystic lagoon
#

website appeal denied need help

lone bridge
#

For the Zeus Eu 5x is it the blueprint wipe later

pallid blaze
#

fuck man ig ima just sleep zenzen said to hit him up today but

blazing raven
#

how do i send proof of cheating to admin

real merlin
#

rustoria main, h1 we have a guy aim botting and speed running

near halo
#

Woud love some support in the support channel

real merlin
#

us main that is

#

and sorry h21, damn keyboard

near halo
#

Theres a guy on Rustoria 5x doing the same

#

but i cant report him cause he has asian lettering so

real merlin
#

he is blantantly flying through the air and shooting a revolver killing everyone

marble mantleBOT
#

Hey, @real merlin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

real merlin
#

I did along with f7, he has a russian symbol name so I cant type it out

#

would be nice to get an admin on though to help us out, we have lots of people complaining about him

#

yall got him, ty

silk nebula
#

if u create a ticket in-game,I’m sure admins will review it asap as they are able. Thx for understanding.

silk slate
#

hacker on 5x soloduotrio i have his steam profile.. im not doing the ticket i died twice to him brand new steam account didnt even finish me

marble mantleBOT
#

Hey, @silk slate

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

silk nebula
#

Creating tickets is the best way to report rulebreakers

near halo
#

<@&393554009799000064> could one of u guys dm me thanks

vale wave
#

need to talk to admin

#

<@&274971100184576010>

near halo
#

@vale wave don’t ping admins

vale wave
#

o sorry @near halo

near halo
#

@vale wave what did u need an admin for ?

queen lotus
#

ya'll gonna do something about this chinesee character player on 5x no bp trio or what?

sonic bear
#

rustoria x5 no bp

76561199096478086

#

thats his steam

near halo
#

Report the player in game by using /ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vale wave
#

/ticket

marble mantleBOT
#

Hey, @vale wave

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lone bridge
#

For the Zeus Eu 5x is it the blueprint wipe later today

pallid blaze
slow birch
heavy atlas
#

hi

#

CAN I FIND OUT THE REASON FOR BAN AT EU MAIN

#

?????

#

AND CAN I CHALLENGE THE BAN?

slow birch
slow birch
#

!appeal @heavy atlas

marble mantleBOT
#

Hey, @heavy atlas

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

heavy atlas
#

written:BANNED:HACKING

slow birch
#

That would be the reason you have been banned from the server then

heavy atlas
#

it's banned forever?

slow birch
#

You would have to appeal the ban for it to be removed.

meager lantern
#

Good day, 2x EU server What Time Will Wipe?

hexed nimbus
#

If you click on the bots on the right you can see all info

ancient jacinth
#

what happened to the servers? My ping increased and I started lagging only on rustoria

ancient jacinth
#

zeus 5x, nobp 5x

ancient jacinth
quick jasper
#

5x Solo/Duo/Trio?

ancient jacinth
quick jasper
ancient jacinth
quick jasper
#

My connection on the server as well, seems to be just fine.

gentle canopy
#

hello i got banned

quick jasper
marble mantleBOT
#

Hey, @gentle canopy

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

quick jasper
#

@digital horizon Steam ID?

gentle canopy
#

xxsk4texx

#

i got banned after guessing someones tc code

quick jasper
gentle canopy
#

it keeps saying im not banned

quick jasper
gentle canopy
#

76561198147192386

quick jasper
#

Thank you, i'll move this along to the higher ups.

gentle canopy
#

okay

#

Thank you

#

we got a 3 day ban and i sent the appeal is there any way we can reverse it?

#

or an admin i can talk too

quick jasper
gentle canopy
#

why i didnt do anything we have a clip of what happened is there an admin i can talk too

quick jasper
gentle canopy
#

i dont think an admin banned us we got auto banned for guessing a bases tc code and now all of our loot is stuck in their base.. so were just screwed?

quick jasper
gentle canopy
#

okay ty just frustrated

quick jasper
#

I understand, just need to wait for a bit.

gentle canopy
#

it might auto ban the players that had the base we got into too

umbral nymph
#

If my chatmod application got denied when can i apply again?

quick jasper
craggy jetty
#

yo idk what happened but i started bugging out than noclipping than got kicked for "hacking" when i was just glitching i even mentioned it in chat

marble mantleBOT
#

Hey, @craggy jetty

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lone bridge
#

ive boosted the server

now what do i get

quick jasper
lone bridge
wispy loom
wispy loom
wispy loom
lone bridge
#

/link

marble mantleBOT
#

Hey, @lone bridge

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

wispy loom
#

In-game 🙂
I see you're already linked on Discord

lone bridge
#

@wispy loom yea, but do you have any idea when the YT & twitch is coming back on the website

wispy loom
#

No ETA on this unfortunately

lone bridge
proud comet
#

man i don’t understand how i get false banned and then the appeal gets denied without getting script checked or anything after i said every single person could go through my files it doesn’t add up to me

wispy loom
lone bridge
wispy loom
#

Could you give me your SteamID64 please?

lone bridge
#

@wispy loom can you send me the link to go my steam64id

wispy loom
#

!steamid

marble mantleBOT
lone bridge
#

@wispy loom 76561199100519087

wispy loom
#

I sent it to someone to check it, I'll tag you here once I got a response

wispy loom
proud comet
#

yeah, my friend was banned not too long ago and was denied by admins he contact ryan and ryan had helped him get unbanned

rich parrot
#

Is the administrator there?

proud comet
#

i’m not super mad about it as i know it’s the admins job to let the admin who distributed the ban to handle it but i don’t even know what admin banned me nor why i can’t contact them to script check me themselves since they had made the ban

balmy cypress
proud comet
wispy loom
rapid dust
#

Hello, today I decided to log in to the Rastoria Eu Main server again and at first I was kicked for hacking, and then I was banned altogether, although this vipe was fine yesterday, I don't use cheats and macros, I'm an honest player, please help me, what to do?

lament herald
#

!appeal @rapid dust

marble mantleBOT
#

Hey, @rapid dust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

rapid dust
#

Dear Admins, please look at my complaint, I really want to play, but I can't, what could it be? I didn't break anything and played fair,I really hope for your quick response

silk nebula
rapid dust
#

@silk nebulaI don't know English very well and it's hard to understand the words, but I really want to play , we're just playing as a clan, everything was fine and here it is

#

Can you ask the admins to deal with this quickly ? Please , I will be very grateful

#

And another question, when the admins sort out my question , how do I find out the results ? In discord or on the website?

summer temple
#

do admins text me in discord for proofs when i opened a ticket?

glacial junco
#

hey

#

i need help

silk nebula
scarlet bridge
#

hello, why im still paying vip if y dont want to play more that server ? how can i stop this'

marble mantleBOT
wispy loom
spiral lynx
#

Where do I report a cheater?

#

Cheater on 3x no bp's someone take a look at this please

marble mantleBOT
#

Hey, @spiral lynx

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spiral lynx
#

He also knew where my afk friend was in an instant after he killed me

stray marsh
#

@near halo

slow birch
#

!ticket @spiral lynx

marble mantleBOT
#

Hey, @spiral lynx

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spiral lynx
#

Thankyou, I have just done this

slow birch
white furnace
#

what if my friend has bans for playing with a cheate rbut he hasnt even played on the server and can connect to training server

spiral lynx
#

Thanks 😄

runic adder
#

my teammate was banned for “cheating” then i was banned right after for association. i think this is a bug because my teammate was not cheating (it was a server ban not a game ban or vac ban) he appealed and got unbanned on rustoria so i appealed aswell

#

I also saw admins in the reddit play servers saying anticheat was banning innocent players

marble mantleBOT
#

Hey, @runic adder

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

runic adder
normal roost
#

Then you gotta wait

runic adder
#

alright was hoping an admin saw this since i have queue skip and hope to play monday wipe today 😦

slow birch
#

!link @runic adder

marble mantleBOT
#

Hey, @runic adder

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

brisk bluff
rapid dust
#

Dear Admins, is there any information after how long my complaint will be considered

slow birch
rapid dust
#

Today I got banned for hacking, but I'm completely clean, yesterday I played normally and everything was fine,I decided to come in today and see how I'm being kicked from the server for hacking, and then I just got banned, I wrote to you in discord and to the site where you need to file an appeal, I'm waiting for about 3-4h@slow birch

slow birch
rapid dust
#

I play in a clan and I was told that one of them had such a problem because of a vpn , he also got banned, wrote to support and got unban in 15-25 minutes

#

@slow birch

rapid dust
#

no

slow birch
#

Then its not a mistake

#

you will need to wait the time and wait for the review process

rapid dust
#

He just had exactly the same problem as me and we thought it was all because of that, I've never used cheats and macros, I'm an honest player, but I got a strange ban, I understand I would have received during a long game, but I didn't even have time to go to the server

slow birch
#

!steamid

marble mantleBOT
spare widget
#

@rapid dust Wait 5 minutes and you should be fine to connect

slow birch
#

Cheers Zen ThumbsUporia

rapid dust
#

thk

#

i love you

cunning yew
#

how can i link my discord to a new steam account

quick jasper
cunning yew
#

how do i do that

#

@quick jasper

quick jasper
#

/auth

marble mantleBOT
#

Hey, @quick jasper

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

cunning yew
#

thxs

floral dawn
#

i have ban on all rustoria servers for nothing

#

how can i be unbaned?

quick jasper
delicate horizon
#

Yeah I have been recently band from the Rustoria.co 25/10 -Zeus EU for no reason do you think I can get unnamed please…

marble mantleBOT
#

Hey, @delicate horizon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

cunning yew
quick jasper
cunning yew
quick jasper
cunning yew
#

ok

#

sent

quick jasper
cunning yew
#

thank you appreciate it

quick jasper
#

No problem!

near halo
#

does this mean gravis island

stray marsh
#

It was previously Gravis Island

near halo
#

are you guys gonna do it again anytime soon

stray marsh
#

Not to my knowledge, if there are plans for it they will be in #announcements 🙂

near halo
#

ok thx

hoary oasis
#

Здраствуйте можно узнать как надолга меня забанили на растории я уже долга нахожусь в бане там

runic adder
runic adder
#

btw can any admin lmk if bans have been issued recently with no reason

#

like i said on some servers admins have been complaining about anti cheat not working properly

magic owl
#

how long does a chat mod application take to be reviewed?

quick jasper
young flare
#

How do I appeal

serene veldt
#

Do you guys do anything about stash espers

#

lowkey lost 2 full ak kits to kids using stash esp

silk nebula
marble mantleBOT
#

Hey, @young flare

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

silk nebula
marble mantleBOT
#

Hey, @serene veldt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

young flare
#

!appeal

marble mantleBOT
#

Hey, @young flare

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

steel wagon
#

Can I talk to @balmy cypress about one donation please

waxen moat
#

<@&274971100184576010>

#

There is a problem

#

<@&274971100184576010>

near halo
#

@waxen moat just don't say the problem!

hexed nimbus
near halo
#

make sure to tag them even more times without actually telling them what the problem is

#

thank you for being helpful

waxen moat
#

How do I buy vip

quick jasper
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

quick jasper
#

Please do not ping admins, for that.

steel wagon
arctic sapphire
#

bruh

waxen moat
#

Oh I met I bought vip for wrong server just recently

sacred orbit
quick jasper
waxen moat
#

Do you know how?

near halo
serene veldt
waxen moat
#

But would they give me a refund before I switch to that channel

near halo
#

you can discuss that in the ticket

silk nebula
tough bane
#

Dear @young flare,
If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

serene veldt
#

yea but dont you guys look out for people using stahs esp u most have something on thje server to detect it?

quick jasper
serene veldt
#

fair enough

silk nebula
#

but u could just try to create a ticket for it

serene veldt
#

its whatever i aint gonna get my kits back just anoyning

quick jasper
hushed wagon
#

<@&274971100184576010>

#

How do you get a refund on vip?

silk nebula
quick jasper
hushed wagon
#

But isn’t that what they’re for ?

quick jasper
hushed wagon
#

Okay for sure but I don’t see why you wouldn’t ping someone who can directly help you

silk nebula
#

u could just ask for help here

hushed wagon
#

Yeah but what happens if nobody notices

#

I mean it doesn’t seem too bad to ping an admin

#

They can directly help me

silk nebula
#

usually,we have some staffs online

waxen moat
#

Could anyone help me with a cheater

#

<@&274971100184576010>

silk nebula
silk nebula
marble mantleBOT
#

Hey, @waxen moat

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

silk nebula
#

u should create a ticket for it

waxen moat
#

Tornado ur actually weird it’s just a question

digital horizon
#

@quick jasper what did the higher ups say?

quick jasper
#

!steamid

marble mantleBOT
waxen moat
#

<@&274971100184576010> how do I know if the ticket works

digital horizon
#

76561199126406270

#

@quick jasper

gleaming hound
#

And if you do /ticket list you can see all your tickets.

waxen moat
#

Oh I see so there are commands

gleaming hound
#

Yeah, do /ticket and it should show all of the commands.

silk nebula
#

no matter what the question is, u should not be pinged admins.

waxen moat
#

Tornado I’m talking to deejay at the moment no one cares

livid tapir
#

Bro

hushed wagon
#

Lmaoooo

waxen moat
#

A legit rustoria admin

quick jasper
gleaming hound
#

I am not an Admin 😂 However, yeah try not to ping Admins please 🙂

waxen moat
#

Ok bbg

livid tapir
waxen moat
#

Suiting ape stfu I learned that already

hushed wagon
#

Deejay seems chill all I came to ask about was a refund thanks for the help everyone

#

Did crunch get muted ? 😂

livid tapir
#

Yes

hushed wagon
#

Lmao what a nerd

livid tapir
hushed wagon
#

Okay thanks I got it now 🙂

quick jasper
umbral nymph
#

Is it really 2 months i gotta wait until reapplying?

#

fair enough i guess i did fuck up

livid tapir
umbral nymph
#

Just got declined cause i messed up and said sum shit

silk kite
#

what the f is this chat man

gleaming hound
#

No need to ping Luke..

livid tapir
gleaming hound
#

What is the issue? You cannot appeal?

quick jasper
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

gleaming hound
#

No, but if something requires his attention, he will be made aware.

quick jasper
#

If you wanting to be unban, please fill out of a ban appeal, then wait the 1-3 days for it be reviewed.

livid tapir
#

Create your appeal and wait a few days

#

Your account is verified so our bot will dm you the decision

quick jasper
#

As we told you what to do, fill out the appeal, and wait.

trail nexus
#

I NEED TO KNOW THE MAP THAT WE WILL PLAY IN US MONDAYS

quick jasper
#

End of the discussion, now please move to #general @near halo

quick jasper
trail nexus
#

YOU MAY CHANGE THAT ...

quick jasper
trail nexus
#

OK

#

THANKS

hasty oasis
#

I dont know if its the good chanel but there is a cheater in x3 Eu his name is si si

marble mantleBOT
#

Hey, @hasty oasis

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

pallid blaze
#

@spare widget can you dm me man? :( thanks

loud kelp
#

!ticket

marble mantleBOT
#

Hey, @loud kelp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

pallid blaze
#

or can any admins who are in contact with zenzen tell him to dm me. thanks <3

loud kelp
#

/ticket in-game si si (name on server) and cheater ( steam name) he have an aim bot, and maybe wallhack

marble mantleBOT
#

Hey, @loud kelp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

loud kelp
#

/ticket add si si (name on server) and cheater ( steam name) he have an aim bot, and maybe wallhack

marble mantleBOT
#

Hey, @loud kelp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

pallid blaze
#

!appeal

marble mantleBOT
#

Hey, @pallid blaze

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wispy loom
pallid blaze
#

wait what...

tough bane
# pallid blaze

Sorry that your banappeal was denied. But the staffteam or admins will not elaborate any reasons why your appeal got denied. This decision is final and will not be discussed further.

pallid blaze
#

@tough bane It got denied the day of my ban but zenzen said to dm his on the 25th today about getting unbanned

#

he would of told me that day that im perm banned but he said he wants to talk about it todau

#

@spare widget you told me would talk ab it today man :(

tough bane
#

He will see that and message you then.

hollow lodge
#

hi everyone, please tell me how to unsubscribe from the server. I click on unsubscribe, she does not unsubscribe

tough bane
stable saffron
#

Keep getting timed out, only on this server

marble mantleBOT
tough bane
stable saffron
#

no

tough bane
stable saffron
#

started 3 hours ago

tough bane
#

If you still got issues hit me up.

stable saffron
#

ok

agile sparrow
#

i want to appeal

hollow lodge
#

I did it all, but it doesn't want to unsubscribe

tough bane
# agile sparrow i want to appeal

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

runic adder
#

if my teammate was banned for cheating (server ban not game ban) and then gets unbanned bc he was not cheating

#

does that mean im getting unbanned too or what

#

i got an association bana

tough bane
# runic adder i got an association bana

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

split geyser
#

hello

tough bane
split geyser
#

i want join rustoria 3x with my friends

#

but i have disconnected: Hacking

runic adder
tough bane
split geyser
#

i cant login

runic adder
#

also if i got falsely banned and i had vip do i get more time for the lost days of wipe or what because from the looks of it i wont be playing this wipe and i didnt get to play much last wipe :/

split geyser
#

u got ban for skill too?

runic adder
split geyser
#

oh

runic adder
#

and my teammate was unbanned, he was not hacking

split geyser
#

i trippled some1 on 200m or something like this

tough bane
runic adder
#

im asking if i get compensated for time lost on my vip

tough bane
#

"does that mean im getting unbanned too or what
i got an association bana"

runic adder
#

i asked another

tough bane
#

Yeah and then you wrote that I did not answer that question

tough bane
#

No we do not compensate that.

runic adder
#

damn thats harsh @@

tough bane
#

Sorry for the confusion there.

runic adder
#

no problem

stable saffron
tough bane
#

Have you maybe the option to download a VPN Client and try it with that? Sometimes it does help.