#support

1 messages · Page 1536 of 1

halcyon sandal
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@exotic thistle can i dm u

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its a clear ego mute, kids an au player

exotic thistle
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ya sure

halcyon sandal
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and is targeting me

lofty gyro
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i have read all the rules and havent broken a single one

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<@&274971100184576010>

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<@&415898423460626432>

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<@&274980199668645888>

neat pumice
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Stop pinging all the roles, your only avenue at this time is to submit an appeal the ban if you feel it's unfair.

marble mantleBOT
#

Hey, @lofty gyro

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lofty gyro
#

okay thanks

timber lily
#

<@&274971100184576010> I can not log into the server Rustoria Eu Main writes an error
disconnected invalid packet client ready
no one can solve the problem, I cannot log in since yesterday

wispy loom
summer stump
timber lily
wispy loom
#

9/10 it's a client issue, you should try reinstalling Rust to see if that works

wispy loom
supple citrus
#

sharkshark clan is hacking on 5x

quick jasper
marble mantleBOT
#

Hey, @supple citrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

supple citrus
#

how long will it take for them to see or spectate them?

quick jasper
ornate ridge
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question. Apparently i got reported for stream sniping a guy named Qaixx. is it really bannable for door camping a streamer 1 time cause he was door camping us ?

frail forge
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I have just come across a hacker

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could I have some help

quick jasper
marble mantleBOT
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Hey, @frail forge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

quick jasper
frail forge
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he just got banned

ornate ridge
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/rules

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doesnt work

quick jasper
frail forge
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how do i copy the hackers name

night crystal
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Can someone help, on wich server dosent have delay in shops like bandit camp

quick jasper
night crystal
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On wich server i do not have shop delay

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maybe on someone offizial server?

quick jasper
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Are you talking about vending machines

night crystal
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yes

quick jasper
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They all have it

night crystal
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I whatch i video on yt the guy play on offiziall server with no delay on vending machines

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but i dont know wich server he plays

frail forge
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I have a picture of the hackers id is there anything that I can do with it#

quick jasper
humble vessel
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eu med crashed?

quick jasper
frail forge
#

how do you reply to a ticket

sacred orbit
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!APPEAL

marble mantleBOT
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Hey, @sacred orbit

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

ornate ridge
#

Hello, i got banned for probably stream sniping a guy named Qaixx. That guy was Camping our base for 10m so we went and camp he's base. i was playing here before him and started playing on the server for the first time before him. I dont know why should i get banned for answering the guy on he's stream. cause he was saying shit about us in czech language. + We were camping him for about 3min's then we went away. CAUSE HE IS A STREAMER HE HAS A BIGGER PRIVILIGE THEN US ? I've been playing rustoria server's for 2.5 year's now. And i never seen this.

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Legit never seen this shit ever happen

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sorry for **** but im tilted from that

marble mantleBOT
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Hey, @gentle summit

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ornate ridge
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It was 15mins and it say's i havne't been banned

tough bane
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Please create a ticket ingame.

ornate ridge
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I can't

dire scaffold
ornate ridge
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oh

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mb

tough bane
tough bane
# dire scaffold I did

Thanks. Please be a little patient then. I will delete your message as we do not want to create any awareness for the suspicious player.

ornate ridge
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And i will have to wait 2-3 day's For it to happen ? for legit doing nothing wrong ?

tough bane
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Btw, did you report him only via F7 or /ticket aswell @dire scaffold

ornate ridge
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Well it's Saturday/sunday and i have a free time

dire scaffold
#

which is better?

tough bane
# dire scaffold I used F7

Then please create one with /ticket in global chat. This goes directly to our admins and is always faster.

dire scaffold
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he had asian character in name and so i dont know how to make that on keyboard

tough bane
mighty thorn
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if someone's blatantly cheating is their whole team gonna get banned for association?

tough bane
mighty thorn
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what kind of situation? if the cheater group is friends with admins? :DDDDDDD

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i already made a ticket idk how's he not banned yet when he's literally rage hacking

tough bane
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Admins sometimes need a little. We do this as volunteers, have a private life and do sometimes go to work or family events. Sorry about that

mighty thorn
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ikr but there's just hundreds of chinese cheaters on your servers and you never ban them even with evidence they probably pay you

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rustoria is literally unplayable at this point

warm adder
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Any <@&274971100184576010> available?

wispy loom
wispy loom
#

There will always be hackers in Rust and our administrators will always try their best to work through all tickets in time, but sometimes it can take a bit longer due to the sheer amount of tickets

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Even though I completely understand your frustration as a fellow player as well as a staff member, if you keep making tickets as well as using F7 to report them, our administrators will take care of the rest

mighty thorn
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so that would make sense

near halo
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Every other community struggle as much as we do though

mighty thorn
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idc rustoria is just no fun anymore

wispy loom
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All you can really do as a player is making a /ticket as fast as possible, as well as using F7 in case EAC picks them up

cerulean marsh
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Hi how may one make a report that does not include usining the /ticket command as now adays it takes over 24h to respond which is littrarly to long. Its not about "cheating" or bug abuse. Its about A team going over the limit on 10x no bps eu

quick jasper
hollow crown
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/ticket

marble mantleBOT
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Hey, @hollow crown

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hollow crown
#

!appeal

marble mantleBOT
#

Hey, @hollow crown

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wanton vector
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hey can u look at a guy in rustoria us main

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really sus

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<@&274971100184576010>

slow birch
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Please don't tag the staff roles

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if you need to report a cheat

slow birch
marble mantleBOT
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Hey, @wanton vector

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slow birch
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Make a ticket and include the link they will review it

wanton vector
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i did but he is just running around and stealing shit from people

slow birch
void condor
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Hey @ornate ridge I'm the one who banned you, feel free to join waiting for support and I can discuss that with you.

true pond
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@void condor please dm

void condor
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You can join waiting for support if you need something htux

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@true pond

true pond
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yes

void condor
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My dms are not open, however I'm free to speak to you in voice if you need help with something

true pond
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Game bug and server ban

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something happened and the character blew up while I was running

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I have 2 vips on the server
eu main and eu long
if i'm cheating why am i getting vip

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@void condor

toxic aspen
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Rustoria US Long.
3 cheaters live in aa7 square. Help. At least there is WH.

marble mantleBOT
#

Hey, @toxic aspen

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vale wave
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any mods <@&274971100184576010>

raven mist
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Whatsup? @vale wave

true pond
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@raven mist

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help me please

vale wave
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these guys have been a hassle the hole time we been here they admitted to cheating and im pretty sure when i logged of my ass had a full sar kit ready to raid those ass hats and i log back on and im dead in the base with all my loot that despawned on my body and 1 of th guys alr got banned for rarcisum @raven mist

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i have a clip of him saying hes cheating using esp

gleaming hound
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If it's about your appeal that got denied, sadly there is nothing more that can be done.

true pond
gleaming hound
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Right, but if you appealed they would look into everything and if you was "wrongly" banned or something happened that wasn't meant to happen, you would be unbanned.

true pond
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if i'm cheating why am i getting vip

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I have 2 vips on the server
eu main and eu long

raven mist
vale wave
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and my base want raided when i had the full kit

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wasnt

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yes they closed my shit

raven mist
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Someone can easily say theyr cheating to troll / bait you. This happends all the time, so it is not enough to ban someone

arctic sapphire
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shenzyyy am i allowed to make a china wall around an island? cuz i was gonna place quarrys inside of it.¨¨

raven mist
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what reply did you get?

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is it a big island?

vale wave
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bro was screaming the N word and yall let him back

arctic sapphire
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2 grids in total

warm adder
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shenzy can u help me after ur done

vale wave
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antdog was doing that

raven mist
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Than, we prefer not to

gleaming hound
stray marsh
warm adder
raven mist
vale wave
#

o

gleaming hound
true pond
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@stray marsh @raven mist help me please

arctic sapphire
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but maybe i can help 😄

gleaming hound
true pond
warm adder
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any <@&274971100184576010> available?

raven mist
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Whatsup?

warm adder
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can i dm u?

raven mist
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Sure

acoustic portal
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/ticket

marble mantleBOT
#

Hey, @acoustic portal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

acoustic portal
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i can not create a ticket... and there is a hacker on medium us...

gleaming hound
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Do /ticket in game.

acoustic portal
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i cant...

gleaming hound
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Why?

acoustic portal
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everytime i put /ticket add and the message it not creates

gleaming hound
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You are probably typing too much.

raven mist
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you made a ticket with context : "hello?"

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So its working fine ^^

acoustic portal
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yeah

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but when i put the message with his name and what happened it not creates idk why

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now it works... but i could not xplain what really happened

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he killed me again...

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@raven mist can you see dms?

round hamlet
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hell any active admin?

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hello*

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@stray marsh

lofty gyro
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!appeal

marble mantleBOT
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Hey, @lofty gyro

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lofty gyro
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<@&274971100184576010> can i get a reason of my ban?

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i really git banned because an admin had friends on the server that we wiped

zealous kettle
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Yeah, not even close.

lofty gyro
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can i have a reason?

zealous kettle
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You should be completely aware to the reason of your ban, as you typed it in chat.

lofty gyro
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???

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what do you mean

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you guys really have no clue

zealous kettle
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?

lofty gyro
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tell me why i got banned

round hamlet
#

!appeal

marble mantleBOT
#

Hey, @round hamlet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lofty gyro
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what is the reason? yesterday i was playing and today morning im banned

zealous kettle
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I just did, you should recall the disgusting things you said in chat.

round hamlet
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bro my friend got randomly banned

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its his first time here

lofty gyro
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the other people started it

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just perma mute me in chat

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i dhouldnt get banned from server

raven mist
round hamlet
lofty gyro
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@zealous kettle

raven mist
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Why is that?

round hamlet
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i cant upload a file

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can i send u a pic?

lofty gyro
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so i got perma banned from the server for typing back in chat?

raven mist
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Sure

zealous kettle
lofty gyro
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@zealous kettle okay, i understand and im sorry

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i wont type in chat again

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can i get unbanned please?

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it was ust the heat of the moment

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if you want i can go to the people and apoligise to them

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im okay with perma chat mute

zealous kettle
round hamlet
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wait whats the team limit on smal?

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small and is allince allowed

lofty gyro
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@zealous kettle okay, thanks for giving me a chance i appriciate it. Cya in two weeks i guess 👋🏻

round hamlet
#

alliance8

zealous kettle
cyan jolt
#

admins please explain how me saying pakistan in chat gets me muted?

round hamlet
#

Ohhhhh

cyan jolt
#

u guys racist or something

zealous kettle
tough bane
# cyan jolt admins please explain how me saying pakistan in chat gets me muted?

It's a known derogatory term that is being used by players in this game frequently to attack other players with so therefore it is mutable for anyone who says it. This is taken straight from the wiki:

"Paki is a term typically directed towards people of Pakistani descent,[1][2] and as a racial slur is often used indiscriminately towards people of perceived Pakistani descent in general.[3] The slur is used primarily in English-speaking countries. In the United Kingdom, Scandinavia and Canada, the term "Paki" is commonly associated with "Paki-bashing", which consist of violent attacks against people of Pakistani origin."

Hopefully this clears the confusion up.

cyan jolt
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fuck me cringe

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cant even say pakistan in chat

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weird server

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Racist fucks

neat pumice
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Not sure why you would ever need to say it, but I would recommend not saying it 🙂

cyan jolt
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I recommend u fixing ur dumb ass rules

cyan jolt
#

Just cause I say Pakistan

neat pumice
#

Please move to #general or take your suggestion about changing the rules concerning filtering to the aforementioned channel, have a great day!

spring thunder
#

how do i fix Disconnected EAC: Authentication Timed Out without restarting my steam every time

young adder
#

how do i link my discord?

tough bane
marble mantleBOT
#

Hey, @young adder

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

lone trench
#

im banned for no reason what do i do

mellow glen
marble mantleBOT
#

Hey, @lone trench

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

fervent lintel
#

let me wake up ffs

spare widget
#

@lone trench Wait 5-10 minutes and you should be fine to connect, thanks for your patience. Fixed it all up

lone trench
#

thanks

spare widget
#

No problem, have a good day blobthumbsup

quiet mortar
#

bruh

north crest
vivid jasper
#

any admins on eu x2

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we have a cheater on currently, i created ticket on it

wispy loom
mellow glen
fervent lintel
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uhh no i left the server im playing something else

mellow glen
#

it might take some time

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bur rest assured our staff will get to you

wispy loom
quiet mortar
#

it was bugged

marble mantleBOT
#

Hey, @vast gyro

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

storm fiber
marble mantleBOT
#

Hey, @storm fiber

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

storm fiber
#

ive submitted multiple pls ban him he is ruining our raid

slow birch
storm fiber
#

Thanks

slow birch
#

Just remember posting in places like this gives the cheats time to stop doing things or even turn mods off

hoary rain
#

how do you report someone for cheating?

hexed nimbus
marble mantleBOT
#

Hey, @hoary rain

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

pallid blaze
#

zenzen 😦

tardy stirrup
#

!appeal

marble mantleBOT
#

Hey, @tardy stirrup

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

unkempt vortex
#

I was just banned for playing with hacker???

#

can i talk to an admin

uncut plinth
#

admin?

hexed nimbus
marble mantleBOT
#

Hey, @unkempt vortex

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

vivid flare
#

!appeal

marble mantleBOT
#

Hey, @vivid flare

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

livid tapir
#

guy on steam dmd me saying he'd tilt his jackpot (gambling site) in my favor if i put his site name in my steam name

#

anything i can do about that?

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like any place i can report

fervent lintel
#

un ban me:(

marble mantleBOT
#

Hey, @fervent lintel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

livid tapir
mellow glen
#

nothing we can do

livid tapir
#

its not i dont think

mellow glen
#

its a scam bro

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trust me

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ive seen enough scams

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to know

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its a standard scam

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he fakes making someone win

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so either you log in

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and he gets user and pass

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or you deposit skins

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and they are gone forever

livid tapir
#

it seems

mellow glen
#

its the most basic scammer account too

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lol

livid tapir
#

thats what im saying

balmy cypress
fervent lagoon
#

can i speak to a staff?

spare widget
#

@fervent lagoon What's up?

fervent lagoon
#

i just got the game

spare widget
#

Hmmm can you send me your Steam 64 ID please? It'll be something like 76561103870183081

iron surge
#

WHAT DO YOU GET WHEN YOU BOOST ?

spare widget
#

@iron surge On the servers that have /kit booster I believe it's an airdrop every 24h

iron surge
#

OH ok thanks

fathom agate
#

/ticket

marble mantleBOT
#

Hey, @fathom agate

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fathom agate
#

!appeal

marble mantleBOT
#

Hey, @fathom agate

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

umbral patio
#

2x vanilla crash?

lunar temple
#

yeah

umbral patio
#

rip

slim swift
#

/ticket

marble mantleBOT
#

Hey, @slim swift

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slim swift
#

/payment support

vernal oracle
golden pike
#

need help

#

tryna buy a vip

golden pike
#

im trying

#

but it says u have to add a email

#

but idk where to go for that

bold rock
#

i was playing a 2x sever of yours us and i got kicked out and i cant find ir

#

it

wispy loom
#

2x Vanilla US is booting back up!

bold rock
#

ok thank you

rotund valley
wispy loom
rotund valley
#

Any idea when that will be!?!?!?!?

#

its cool if u dont know tho

wispy loom
#

I don't know unfortunately

graceful cobalt
#

hard to tell unless you hop on the server mate

rotund valley
vernal oracle
golden pike
#

doesnt say that

vernal oracle
golden pike
#

unable to loacte your account

#

please contact web adminstatror

near halo
#

!SUPPORT

uncut plinth
#

let me talk to the manager

near halo
#

Actually we need THA MANAGER

uncut plinth
#

im in the call to wait for support

#

get tha manager in here

golden pike
#

@vernal oracle

uncut plinth
#

<@&874995535881326632>

#

@marble mantle

thorn wasp
#

why not working rust+

#

?

vernal oracle
# golden pike please contact web adminstatror

Hm, im not too sure what could be causing that, if i had more time i would hop in a vc with you to figure this out. So one thing i can suggest is to hop in the Waiting for Support room for the next available staff member to help you out or if another staff member here has more knowledge about the website they can takeover.

mellow glen
#

@uncut plinth @near halo whats the issue

uncut plinth
#

can i talk

tardy stirrup
#

how long does an appeal usually take?

mellow glen
patent ravine
#

Are the nodes fixed in US main?

spare widget
#

@tardy stirrup Hey, I think you're going to have to wait out your ban. Your teammate/friend literally was gamebanned by EAC while they were playing with you on the server.

#

You're unbanned on the 26th though, wouldn't recommend playing with that friend

tardy stirrup
#

rip

#

his acct got hacked he isnt even the one who got it banned

spare widget
#

Well, he was playing with you on the server when he was gamebanned.... so yeah. I'm going to trust Facepunch on this one but I do wish you luck in the future

tardy stirrup
#

ok thx

spare widget
#

No problem, just didn't want you left wondering

tardy stirrup
#

no its fine

#

i get it it just sucks for him

spare widget
#

Again though, wouldn't play with them on our servers again but otherwise you should be fine. Just be careful who you choose to play with

thin ore
#

there;s a cheater group raiding us on rustoria eu medium what should i do

normal roost
#

!ticket

marble mantleBOT
#

Hey, @normal roost

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

thin ore
#

can any admin dm me and help

#

/ticket

marble mantleBOT
#

Hey, @thin ore

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

normal roost
#

I’m game

#

In game

thin ore
#

k

dusky lagoon
#

Ok so i got banned from at server for spelling niqab wrong

#

I said niqa and now im banned in one hour

#

is there any way around this

quick jasper
dusky lagoon
#

since when is niqa a bad word?

#

wtf does it even mean

quick jasper
#

Pretty sure your aware of what its close to, so just wait out your 1 hour.

dusky lagoon
#

Are u actually referring to that word

#

this is a joke lol

dreamy jewel
#

tbh true

#

sadly rustoria is like that 24/7

dusky lagoon
#

isnt that kinda racist

quick jasper
#

You agree to the rules everytime you join the server.

dusky lagoon
#

i was legit gonna write niqab

dreamy jewel
#

don't bother

#

chat moderators are diff breed

#

always have been

dusky lagoon
#

yea stick to white words so u dont get banned 👍

dreamy jewel
#

yup

quick jasper
#

When you join a server it says English only if you play modded.

dusky lagoon
#

what?

dreamy jewel
#

pov iris

dense slate
#

CAN YOU BAN SCRIPTERS

dusky lagoon
#

the fuck is he on about

dreamy jewel
#

he is on drugs

near halo
#

Where do I see the map of rustoria eu 10x no bps?

dreamy jewel
#

server info

near halo
#

na i dont see it

dreamy jewel
#

same

near halo
#

yo admin

#

help

sweet forum
#

do staff not care about the server or what i dont understand

#

we reported a blatant cheater hours ago and he's still running around no problem

livid tapir
#

F7 or ticketed?

sweet forum
#

Both

#

He has a purchased account and is clearly cheating

near halo
#

eu medium

livid tapir
#

Just because you haven’t received a response doesn’t necessarily mean an admin hasn’t seen the ticket

#

There’s a chance the admin that saw it checked them out and figured they were fine

#

If you can create a new ticket and add the users steam ID to it maybe that’ll help

leaden girder
#

i have some questions about teaming on a rustoria server

mellow tundra
#

@near halo You're just going to have to wait for an admin to look into your ticket

livid tapir
mellow tundra
#

No worries!

livid tapir
#

@near halo copy paste the messages from our dms here

leaden girder
#

i have a situation on rustoria server and wondering if i will get banned for it

leaden girder
#

im making a disco floorr

#

for just anyone who wants to go in and im wondering if i will get banned for being over team limit ]

near halo
#

My friend team mixed with hackers, enter the game tips to play with hackers, pitiful

#

76561199058651457This is the hacker ID.

#

Tha manager can i talk to you again?

thorn wasp
#

why not working rust+
?

near halo
#

76561198929130618,76561199107603434,76561199074254487,76561198401142989,Several of them enter the game and prompt to play with the hackers. Who should I look for? they can't discord.

#

Poor thing. It's terrible.

#

<@&274971100184576010> Tha manager

raven mist
#

What do you need help with?

near halo
#

Qstion bout tickets

raven mist
#

Whats the question?

near halo
#

About cheaters on eu long

#

fr been going one for bare time

#

Hes clearly cheating any player with just some ecperience call it out str8 away

raven mist
#

We'll get to your ticket(s) asap!

near halo
#

But nothing has happended for ages

raven mist
#

Sorry for the delay

near halo
#

Thx. man have a good one

#

do u needs ticket id's?

raven mist
#

No no, i see em^^^

near halo
#

thank u

#

<@&274971100184576010>

tawny widget
#

!appeal

marble mantleBOT
#

Hey, @tawny widget

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

idle forge
#

!ticket

marble mantleBOT
#

Hey, @idle forge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

@raven mist Can i talk to you

#

Found something very werid

idle forge
#

I got crash Rust after 10minutes playing wtf without error

near halo
#

i can proof they're cheating if u can tp to me ingame

#

and using other non allowed stuff

#

<@&274971100184576010> any admin who can take me in a call i got some legit proof of cheating but dont think i can send it, so i think i need to screenshare

livid tapir
#

Ou’s clan got banned for hacker association and were unaware that he was hacking but are unable to access discord

livid tapir
#

Can an admin help him out please.

raven mist
#

if he replies to the dms , sure ^^

near halo
#

@near halo I think something similar has happened to me, a very strange thing.

livid tapir
#

@near halo respond to shenzyyy’s dms

#

He’s the admin that can help you out

#

@near halo

near halo
#

This is not my tribe, this is another tribe, we are just friends, they will not be at odds with each other, I will consult on their behalf.

livid tapir
#

You forgot to mention that to me 😅

livid tapir
#

That seems really complicated good luck and thanks and sorry @raven mist

near halo
livid tapir
#

!appeal

marble mantleBOT
#

Hey, @livid tapir

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

livid tapir
#

With that link^

livid tapir
marble mantleBOT
#

您好, @near halo

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

near halo
#

This is so complicated, I let them above, poor people will not be at odds with each other, I do not know if the above, God bless

livid tapir
#

Thanks for the help shenzy, but also sorry for including you lol

raven mist
#

no worries, anytime

near halo
#

@raven mist @livid tapir Thank you. There may be something wrong with my translation. Thank you. You are all dedicated people.

dusky lagoon
#

My 1h ban is still active even tho its been over an hour

dense pumice
#

oi, Zeus 5x US, Kids spamming chat and some kid saying the nword

near halo
#

That's terrible

dense pumice
#

Someone like do their job <@&274971100184576010>

lavish heart
#

can admine check my ticket fast

indigo estuary
#

<@&274971100184576010>

lavish heart
#

2 group team raiding us on eu 3x 9 man

unique dew
#

use the ingame command /ticket

indigo estuary
#

already have

unique dew
#

then wait

lavish heart
#

yeah wait for my base to be gone

#

thats great

unique dew
#

record some evidence and include that in a ticket

#

we only have 16 admins on atm for 20 servers

#

all of those servers have players that write tickets

lavish heart
#

they are teaming right now idiots

#

they are raiding me together

#

like tf you need more evidence

dense pumice
#

Smh

near halo
#

There are so many people that they are terrible.

#

Please don't embarrass the administrator. There's nothing they can do about it. I've had an encounter with you

lavish heart
#

who are you talking to?

#

dont know who tf you are

livid tapir
lavish heart
#

i need support you idiot

#

read messages

livid tapir
#

You were already told by normie what to do

lavish heart
#

like wtf

livid tapir
#

You should follow your own advice

#

Read what he said

lavish heart
#

they are teaming up right now just check them out you cunt

#

they are merge raiding us with 9 people

livid tapir
#

There is a process

#

Adhere to it

lavish heart
#

on a 6 max server

livid tapir
#

Do as normie suggested

#

What 6 man server is it?

lavish heart
#

eu 3x

livid tapir
#

Then get them banned and raid them back

lavish heart
#

told you that 50 times already

#

please die

livid tapir
#

I’ve been where you are but 16 admins for 20 servers is rough

dusky sphinx
#

We are thinking about adding this guy to our team but what happens if he is a hacker as we don't know him

livid tapir
#

Don’t say things like that or you will be muted

livid tapir
dusky sphinx
dusky sphinx
livid tapir
#

You’d have to appeal your ban but usually 7-10 days if the appeal is accepted

#

If you suspect he is cheating the safer thing to do is not team

livid tapir
#

Because it’s not guaranteed that your appeal will be accepted

buoyant haven
#

can i get help?

lavish heart
#

no\

buoyant haven
#

i need my money back but i'm don't speak english so good and don't understand where i can write ticket

lavish heart
#

@livid tapir pls dont talk to us

#

nobody wants you

livid tapir
#

No it doesn’t because although your donation is appreciated, it does not mean you are treated differently from anyone else

lavish heart
#

well i aint donating anymore you cunt

#

morons

livid tapir
#

I’m a mod and you’re in support, I have every right to respond 🙂

lavish heart
#

you just lost 6 people that buy vip every month

buoyant haven
#

i get ticket but were i can write my problem

stray marsh
#

!mute 553227373076545564 6h Staff Abuse

marble mantleBOT
#

:ok_hand: temp-muted Shadower#4316 for 6 hours (Staff Abuse)

livid tapir
buoyant haven
#

I want to sleep, but I'm afraid that tomorrow you will say too late about the return of my money

raven mist
#

To the servers you're playing on

buoyant haven
#

my money was debited without my confirmation. I really need them, can I return them?

summer vault
#

@fossil jasper shut up

heady belfry
#

@real wolf can i get u to dm me when u have time? 😄

summer vault
#

you are an ultimate virgin

buoyant haven
#

i write here

#

but i don't have admin

#

who can help me

stray marsh
slow birch
livid tapir
buoyant haven
#

I do not understand what is written in the channel

near halo
#

@cunning birch @lavish heart If you think the ban is illegal, please refer to the above, members are not privileged and administrators will not participate.

buoyant haven
#

translater not helps

slow birch
# buoyant haven i do it

Perfect once you have it open then one of the payment team shall come back to you. They will see when you opened the ticket so time is no worry now

livid tapir
#

Bax you were told earlier how to act, report the rule breakers and provide evidence

buoyant haven
#

Rustoria Support
БОТ
— Сегодня, в 1:17
Required Information Missing!
Oops!

It looks like you haven't provided enough information to process your request.
Please review and complete the above requested information for assistance.

stray marsh
livid tapir
#

Now please stop typing here, we have helped you already

heady belfry
buoyant haven
#

what is this

#

what information is needed?

unique dew
#

I told you what to do Bax

#

complaining in here wont make it happen faster

slow birch
buoyant haven
#

DM?

livid tapir
near halo
heady belfry
#

@cunning birch talking shit prolly wont do u any good lul

slow birch
livid tapir
#

Crille you too

buoyant haven
#

ok

wispy loom
fallow pewter
#

/ticket

marble mantleBOT
#

Hey, @fallow pewter

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

#

Hey, @barren marten

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

hi

glass sequoia
#

hello

near halo
#

Without the forbidden voice, it's very comfortable.PepePrideLove

glass sequoia
#

what do you need help with

copper night
#

In what sense?

#

Says your not banned or

livid tapir
#

Did you make an appeal when you got banned and did that get denied?

copper night
#

U said it wouldn’t let you?

raven mist
#

Can i have your steamid please?

#

Looks like this ban is perm, if u wanna discuss it feel free to pm @compact parcel

#

Please refer to my previous message, feel free to discuss it with that admin

#

Well, he is the one that goes over your ban unfortunatly

slender tinsel
#

@raven mist was wondering how long my ban was for can u check?

near halo
#

Ah unfourtantely I just got banned for being with some nakeds outside outpost. I'll have to appeal this immeaditely my idiot self fucking forgot and got hung up in some laughs with some randoms I always play on trio and never mean to break rule

strong geyser
#

i got banned for the same thing @barren marten

raven mist
#

Gonna repeat my message, contact Nat, and discuss this with him

strong geyser
#

his dms are not open

near halo
#

Is there anyone I should contact personally to discuss or speak about my ban with? I really do not intend to break any rustoria rules and I commonly play on here. I was an idiot and went with some nakeds outside outpost I forgot about the group limit like an idiot.

errant grove
#

this is against the Rustoria rules.

raven mist
#

Not really smart to say that, we'll keep the ban perm indeed.

raven bison
#

that is facts

slender tinsel
#

I was wondering how long my ban is can someone check

compact parcel
#

c:

raven mist
raven bison
#

@slender tinsel 1 second

dusk cypress
#

@raven mist I WAS JUST WINDERING HOW LONG MY BANNED IS

heady belfry
#

@compact parcel can u dm me rq?

strong geyser
#

Bat can you dm me

raven bison
#

change that profile picture

slender tinsel
#

me?

raven bison
#

yes

slender tinsel
#

k

raven bison
#

ur steam picture is WEIRD

slender tinsel
#

LOL

heady belfry
#

HWID rn = PepeLaugh

strong geyser
#

the disrespect

near halo
#

I'd really like to speak an administrator if possible. I did not intend to do this and I had an idiot moment I'm always trying to abide by every rule especially three people.

raven bison
#

did you wake up and decide to be cringe today?

dusk cypress
#

@raven mist I WAS JUST WINDERING HOW LONG MY BANNED IS

strong geyser
#

@compact parcel can u plz dm me

slender tinsel
#

thats a better pfp

dusk cypress
#

@raven mist can u tell me how long my banned is

raven mist
#

Post your steamid and sure

dusk cypress
#

76561199017493274

errant grove
#

hey shenzyyy can u dm me

dusk cypress
#

@raven mist 76561199017493274

slender tinsel
#

ok thx

dusk cypress
#

we were talking to admin said he would switch it to 2 weeks

raven mist
dusk cypress
#

ok thank u

raven bison
#

@ember estuary please give us your steamid and we may be able to assist you

#

yeah

#

free vip too

near halo
#

How to find steam id

blazing crag
#

i was wondering how long my ban is ?

strong geyser
#

@raven bison can u see how long my ban is

near halo
#

Same here

strong geyser
#

@raven bison 76561199028221303

hexed nimbus
marble mantleBOT
raven bison
#

then don't play with cheaters over and over

near halo
#

76561198191585654

blazing crag
#

@raven bison ego'd my dms i thought we were friends

strong geyser
#

76561199028221303

#

i think mines a perm ban because i was teaming with a hacker

raven bison
#

@strong geyser good to go

strong geyser
#

really

raven bison
#

what are u saying

strong geyser
#

im unbanned?

near halo
#

Can I please speak to someoen about my ban? I did not intend for this I made an idiot mistake at outpost 76561198191585654

blazing crag
#

@raven bison how long is my ban ?

raven bison
#

@ember estuary u sure about that

near halo
#

Please can I speak to someone? I did not intend for this. I always follow the group limit.

reef root
#

@raven mist how long is my ban?

mystic ether
#

@near halo What's going on?

reef root
#

76561197960287930

raven bison
#

@blazing crag have you appealed?

near halo
# mystic ether <@456226577798135808> What's going on?

I accidently went outside outpost with a bunch of random nakeds I meant as a joke and Idiotically I forgot about the group limit for a second. I always follow it and somehow I forgot like an idiot. I'd hate to be ban this weekend especially and I'll do anything to help the situation.

blazing crag
#

yes

raven bison
#

@reef root please appeal

errant grove
#

ctv

raven bison
#

@blazing crag you'll have to wait for it to get checked out

errant grove
#

can someone dm me

raven bison
#

@ember estuary yeah just link me your steam account and i'll help you out

strong geyser
#

@raven bison is says im banned for hacking?

mystic ether
#

@near halo Have you already been banned or are you worried about being banned?

near halo
#

First time ever I did not intend for this I always follow the rules

strong geyser
#

um is my banned still a perm or whats happening

#

no i follow the rules

raven bison
#

@strong geyser try now

near halo
#

Damn It seriously got denied? I truly do not mean for this.

strong geyser
#

thanks ctv i appreciate it

slender tinsel
#

@raven bison so Shenzyy said my ban was 6 days will i just be unbanned in 6 days or do I appeal to get unbanned

raven mist
#

you'll get unbanned automaticly

slender tinsel
#

oh ok

near halo
#

Dammit man there goes that

blazing crag
#

nice

reef root
#

@raven mist nvm

blazing crag
#

white privileged @slender tinsel

near halo
#

I wish my appeal would've got accepted I never do this shit I completely forgot in the moment

raven bison
#

@ember estuary yo homie

#

damn

#

carzah3 when?

compact parcel
#

@near halo if it was an exceeding group limit of 3, it is most likely a temp ban

errant grove
#

can admin dm me pls

raven mist
raven bison
#

@errant grove what's the problem

near halo
strong geyser
#

@raven bison it works, thank you so much

raven bison
#

@strong geyser have fun 🙂

patent thorn
#

@raven mist 76561198125665744 how long is my ban?

raven mist
#

6 more days sir

patent thorn
#

Thanks appreciate it

magic cave
#

@raven mist i cant buy vip for some reason

orchid briar
#

!appeal

marble mantleBOT
#

Hey, @orchid briar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

languid terrace
#

just one day, please it's fucking all we ask, for eu main to not go down

craggy spruce
#

hey

#

i need an admin rn

languid terrace
#

if you're not aware, main is down.

stray marsh
#

We are aware and looking at it now

craggy spruce
#

bro i got banned

torn jolt
craggy spruce
#

for making a damn disco room with another team bro like wtf

marble mantleBOT
#

Hey, @craggy spruce

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

torn jolt
#

!appeal

marble mantleBOT
#

Hey, @torn jolt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

maiden terrace
#

yo this is crazy berron

#

how the fuck we get banned for that shit

orchid briar
#

ikr

torn jolt
#

for a disco base my guy

maiden terrace
#

ik

#

but we werent raiding or killing anyone

orchid briar
#

ik its so gay

maiden terrace
#

we just wanted to make a public disco floor

craggy spruce
#

like bro wtf

maiden terrace
#

but the casino people dont get banned?

craggy spruce
#

i think the some of them might too

#

bro i got kick banned from the ru server too so i think we banned from all of them

orchid briar
#

there is a casino that is doing the same thing and they don't get banned like tf

rotund vigil
#

<@&874995535881326632> EU main

craggy spruce
#

the eu server

stray marsh
#

It is restarting now

craggy spruce
#

like this is bs

rotund vigil
#

@stray marsh fix it it crashed all the fucking time

orchid briar
#

ik its tuf

civic ore
#

i need an admin badly

safe salmon
#

@raven mist can I check how long my ban is: 76561198330468193

orchid briar
#

can an admin explain

civic ore
#

gog needs to be stopped... hes so blatant pls an admin come spectate him on toria medium

marble mantleBOT
#

Hey, @civic ore

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

civic ore
#

ive done 50 tickets in game but u guys dont do a thing about him when he runs straight at me through walls without having any line of sight

#

so i had to come to discord and make a ticket in the support channel

stray marsh
#

There are no tickets in discord. Only in game

civic ore
#

what i meant is that im typing in the support channel*

craggy spruce
#

how long is 1 to 3 buissness days

civic ore
#

if any of the admins just spectated him he would be banned in an instant he blatantly esps

rotund vigil
#

what kinda question is that

craggy spruce
#

nvm

stray marsh
civic ore
#

alright well i appreciate ur response but i hope u guys put in some extra work spectating EW GOG on rustoria medium

orchid briar
#

like can someone explain we got blacklisted for a disco floor like tf

leaden girder
#

wtf

stray marsh
orchid briar
#

the us 10\x

leaden girder
#

why did all of us get banned

torn jolt
leaden girder
#

marshal what was ur ign

orchid briar
#

like hun

torn jolt
#

The Hash Slinging Slasher

leaden girder
#

ooooooooh

stray marsh
#

Looking at your ban now, has nothing to do with what you are stating.

orchid briar
#

i did

maiden terrace
#

what were we banned for tho

orchid briar
#

and can u tell me what it was for

torn jolt
#

Like exactly

maiden terrace
#

cause we have no idea if its not the disco floor

stray marsh
#

I am not the admin that banned you, and we do not discuss bans publicly. If you have created your appeal it will be handled by the admin that issued it.

craggy spruce
#

i was too

lyric nimbus
#

i just got banned and it said to come to the discord an appeal?

orchid briar
#

i di this is bs

lyric nimbus
#

and i was wondering why im banned?

craggy spruce
#

bro i tried to load in and heard c4 going off in my base this is the most stupid thing in the world

leaden girder
#

qxv what was ur ign in gmae

stray marsh
torn jolt
lyric nimbus
north crest
leaden girder
#

were u at the disco thing

torn jolt
magic cave
#

@north crest I cant buy vip for some reason

leaden girder
#

the mod team is the worst i have ever seen like 10 people got banned for no reason like this sum Bull Shit

broken vapor
#

i got banned for a hour for chat violation and the hour has been up

#

but it wont let me in

barren basalt
#

i report

north crest
barren basalt
#

What if someone turns on the X-ray

#

perspective

#

hacker

marble mantleBOT
#

Hey, @barren basalt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

barren basalt
#

Administrator, can you see him often

royal merlin
#

trust me that guy is not hacking lmao

#

he has 6.4k hours and has been playing on rustoria for ages

celest reef
#

I got a quick question, so I applied for staff a bit ago and I was just wondering if it was possible to apply for a higher position than chat mod

#

Or is chat mod like a starting point for everyone?

barren basalt
#

We recorded a video and found him using administrator mode

west osprey
celest reef
blissful copper
#

@vital folio how do i get a false ban fixed. i have proof that i wasn't over team limit on zues 5x?

marble mantleBOT
#

Hey, @blissful copper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

copper night
#

please appeal your ban above

blissful copper
#

Is it possible to have my appeal done faster since the wipe is in 2 days?

hollow bough
blissful copper
#

ok thanks! Just hope to get my team unbanned for team limit even though we were at 8 the whole time. Thanks ill be patient!

rustic cipher
#

I want to refund my VIP Admin
I did not know that it was automatically settled.
I can not see the website
How do you tell me how?

blazing crag
#

@raven bison how long is my ban now my appeal got accepted >?

rustic cipher
#

Automatic payment

errant grove
#

@raven bison check dm

maiden terrace
#

yo i gotta question

rustic cipher
#

i want to refund my vip admin

charred horizon
#

is there anyway i can refund

#

my vip i just bought

craggy spruce
#

ysll got a no fun policy?

orchid briar
#

does this server have a no fun policy or what

maiden terrace
#

apparently

#

no one on the server is allowed to have fun

orchid briar
#

fr

maiden terrace
#

shitty ass chat admin

fringe shore
#

how can i report someone for teaming

random estuary
#

<@&274971100184576010> we need a ban these kids are cheating

#

jelly fish and ethan

#

they are mass reported and yall done nothin

near halo
#

Any way I can appeal a ban?

#

<@&274980199668645888>

#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

fringe shore
#

can anyone pls help

versed nebula
fringe shore
#

i am trting to claim the kit discord and steam

celest reef
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

fringe shore
#

what do i do after i applied

celest reef
#

They'll DM you with results

near halo
#

I got banned for teaming

#

But it was my teammates I was at work

fringe shore
near halo
#

I just got a text from them

#

Anyways I can get unbanned wasn’t even on 10x no bp us

celest reef
# fringe shore

Oh were you talking about a staff application or authentication

fringe shore
#

authentication

celest reef
#

Oh just go into a Rustoria server and type /auth in chat

wispy dirge
near halo
#

Will I get unbanned tho?

celest reef
#

If you write a good appeal

near halo
#

Like is there even a chance?

wispy dirge
near halo
#

It was for teaming I wasn’t even apart of

fringe shore
wispy dirge
celest reef
#

Some kits are only for donators of the server

wispy dirge
#

Should be /kit discord

fringe shore
wispy dirge
#

You can type /kit steam and /kit discord to get the kits.

fringe shore
#

done thanks g

wispy dirge
#

Thank you for helping @celest reef

celest reef
cursive otter
#

help

celest reef
rough flax
#

Need help with a hacking situation

#

have it recorded and everything

celest reef
rough flax
#

yes

celest reef
#

!report

marble mantleBOT
#

Hey, @celest reef

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rough flax
#

i have to upload it to youtube?

#

i cant just show you or send it?

celest reef
#

This is the proper way of doing a report, I'm not sure if the admins will accept a DM for it

#

You can always ask though

cursive otter
#

I got locked up in the city, ban it half a pity

rough flax
#

ah, okay well ill upload it

celest reef
rough flax
#

wym by that

north crest
celest reef
rough flax
#

ohhh okay for sure

violet flame
#

Cheater in x3 no BP US , "MIKE" aimbot and no recoil......

marble mantleBOT
#

Hey, @violet flame

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rough flax
#

okay its uploading right now, i will link his steam profile in the description of the video

celest reef
#

Probably let the admins know that it's there in the ticket

rough flax
#

alright I just submitted a ticket

celest reef
#

@north crest Hey so I applied for staff about 3 days ago, do you know when I can expect to hear back from them? (Sorry for ping)

wispy dirge
rare scarab
#

can someone help me in support

#

im waiting

flat sequoia
#

!appeal

marble mantleBOT
#

Hey, @flat sequoia

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

celest reef
rare scarab
wispy dirge
celest reef
rare scarab
wispy dirge
rare scarab
#

/ticket

marble mantleBOT
#

Hey, @rare scarab

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

jovial dawn
#

ADMINS help right now, there is a guy named ''scripter'' that is cheating, he got onto our base cheating, and he is flying, aimboting prefiring headshoting, esping, godmoding and everything HELP RIGHT NOW the server is rustoria 3x us

#

HE IS LITERALLY CHEATING WE GOT CLIPS please ban him he just ruined our wipe

#

and it looked like he also got our codes idk how he got some weird shit

#

PLEASE HELP ADMINS HE IS DESPAWNING OUR LOOT HE IS BREAKING THINGS WITH MAGIC HELPPPPPPPPPPPPPPPPPPPPP

haughty sail
#

cheater in our base lmao

marble mantleBOT
#

Hey, @haughty sail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

haughty sail
#

hes double jumping and esping

#

hits every headshot

#

i got clips of him double jumping

jovial dawn
#

HE IS DOUBLE JUMPING

oak iron
#

Okay, no need to spam support. If you've already made a ticket please refrain from calling them out in chat

haughty sail
#

we didnt

#

i got clips of him flying

oak iron
#

Feel free to dm me whatever you got.

haughty sail
#

sure

real stone
#

can i talk to someone

#

about teaming

#

@quick jasper i made a ticket

quick jasper
feral pollen
#

need support please

marble mantleBOT
#

Hey, @feral pollen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

my game is stuttering when i move

#

idk why

#

anybody have a fix?

#

i already tried to f1 kill

quick jasper
shut willow
#

Can i get some support im in the channel

feral pollen
shell marsh
livid tapir
#

whats up do you need help @shell marsh @feral pollen

flat sequoia
#

Any chance getting a ban appeal reviewed tonight?

quick jasper
flat sequoia
#

yes i have

quick jasper
flat sequoia
#

3 days? what is this 2017?

quick jasper
wild thicket
#

Submitted a request to relink my discord

quick jasper
fiery flax
#

Crashed mini on medium during the big lag spike, have proof etc + lots of comps lost- have it clipped

waxen moat
#

<@&274971100184576010> can u guys mute this kid

quick jasper
#

And what are they saying?

#

Screen shot it.

wary osprey
#

admin get on us main ?

gray prawn
#

i bought the supporter and its not working in game

gray prawn
#

i dont want i refund i want it to work

zealous kettle
#

If you're not able to redeem your kit that'd be considered a permissions issue, so open a ticket and fill out the requested information and the Payment Support Team will get back to you asap.

orchid briar
#

Can some one respond to my Appeal

#

I submitted this morning

quick jasper
primal jewel
#

can we speak Iri

orchid briar
#

My team submitted there appeals like 4 hr after me and there’s are done

quick jasper
warm zodiac
#

any admin available?

quick jasper
warm zodiac
#

people blocked my friend in at outpost with a horse and other people

#

hes just glitching in the wall and stuff and cant move

quick jasper
#

Hm okay, one second.

near halo
#

My VIP doesnt work I bought it a few hours ago

quick jasper
#

You'll need to be a little patient with these tickets since only a handful of people can actually do those tickets.

warm zodiac
#

were you able to get ahold of an admin Iri

quick jasper
stray phoenix
#

Cheater on zues 5x hard cheats

marble mantleBOT
#

Hey, @stray phoenix

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dense pumice
#

Ye kid hard cheating on Zeuz 5x

quiet vortex
#

there is a cheater on s/d/t 5x US i made a ticket

stray phoenix
#

/ticket

marble mantleBOT
#

Hey, @stray phoenix

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.