support

[gritty cosmos]

Chatmod IQ at its finest.

[languid terrace]

iQ test

[livid tapir]

Respect staff

[tough bane]

Please post your steamid an admin will probably read the chat and take a look at it <@&274971100184576010>

[slate fern]

So someone in our group gets banned, then he is unbanned by devs. But the guys who were just banned for association for 1 week remain banned and its justified?

[languid terrace]

but it's like 18 of us lol, we dont keep all our players id's you should have a list lmao

[gritty cosmos]

Dumb disrespectfull comments require dumb disrespectfull answers 🙂

[languid terrace]

if we got banned by association, surely you can see that information right?

[livid tapir]

We are trying to help, please be respectful 🙂

Those that are here please send your steam IDs

[slate fern]

btw apparently my rustoria thing was linked to an old dc i dont use, how long does unlinks usually take?

[tough bane]

That‘s not what I said: The actual ban was justified: If you or your teammates get caught cheating they will be banned. You got another issue: Your ban was not lifted. So as I wrote, please post your steamid so an admin can take a look at it. Thanks

[livid tapir]

@tough bane

[wild arch]

person got false banned by request of your admins btw @tough bane and it wasnt justified 😄

[languid terrace]

@tough bane are you reading properly

[glad rover]

nuclear you good bro i think you confused 😄

[tough bane]

Do you have still access to your old discord id or tag?

[slate fern]

Vårlök#7896 i dont have the login anymore tho

[livid tapir]

@Vårlök#7896

[tough bane]

This one @near halo

?

[slate fern]

yea should be that one

[tough bane]

Do you still have the steamid for that account. I suppose it is linked to the old one.

[slate fern]

I think i was logged in on that on the browser when i linked my discord to rustoria, its the steam im using currently

i just got a different discord

[livid tapir]

Send the ID please

[slate fern]

76561198160606900

[tough bane]

I will create an unlink request and will dm you when it is unlinked.

[tough bane]

@glad rover and @languid terrace I talked a little to your teammate @wild arch and he will explain you what I meant there. Sorry for the confusion there.

[cosmic ruin]

support

[misty scroll]

Hello there, what do you need help with?

[quick jasper]

!ticket @cosmic ruin

[marble mantle]

Hey, @cosmic ruin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[quick jasper]

/ticket add (msg)

[open laurel]

#falseban

sorry

[quick jasper]

You can appeal your ban.

[river thorn]

!appeal

[marble mantle]

Hey, @river thorn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[river thorn]

!appeal in Discord.

[marble mantle]

Hey, @river thorn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[wispy dust]

Thank you for reviewing my appeal 🙏

[frosty raft]

can i find a specific reason for my ban somewhere? It says i got banned for toxicity right after i connected even tho i didn't play for a week.

[livid tapir]

You can appeal your ban but it seems pretty clear what you were banned for

!appeal

[marble mantle]

Hey, @livid tapir

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tough bane]

Your old account should be unlinked now. Please try to relink.

[frosty raft]

sry but i meant like for what kind of toxicity i didnt say poop in the chat and i got banned while offline lol

[livid tapir]

Admins usually will not share specifics, if you want to appeal the ban feel free to do so. You should receive your answer for your appeal in 1-3 days.

[frosty raft]

Ight well thx

[silent remnant]

When I enter the server, I am banned for cheats, which are not. Can there be false positives of the anti-cheat?

[quick jasper]

!appeal

[marble mantle]

Hey, @silent remnant

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[silent remnant]

спасибо

[frosty raft]

is ban permanent if i doesn't say a ban time

[tough bane]

Yes most likely. But as already mentioned please go ahead and create a banappeal.

[frosty raft]

i already did but thank you anyways

[paper osprey]

!appeal

[marble mantle]

Hey, @paper osprey

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[winter sigil]

when is the eletrical bug gonna be fixed?

[frank flame]

76561198275236575 wh LOL

eu small

[tough bane]

Sadly it‘s an Facepunch / Rust developer issue. We are at our limits there. You need to wait for a fix through Facepunch.

[quick jasper]

https://bans.rustoria.co/ @heady kiln

[fringe plank]

76561198245209550 Cheater aimbot plays in a clan of 20+ people raid me

[tribal gale]

I got banned like 3 months ago for advertising cuz my other dc account got hacked. it was sending some scam link in all my discord servers

can i some1 how get unbanned

?

and i cant do appeal

[winter sigil]

why is it only this server the problem is

[dreamy raptor]

Where is heli shop vanilla 2x?

[wispy loom]

Outpost and Bandit Camp are merged, you can find everything from Bandit Camp in Outpost 🙂

[dreamy raptor]

There’s nothing at outpost for helicopter

[wispy loom]

You should look for stairs somewhere and you get find the heli spot there

[tough bane]

?report

[marble mantle]

Hey, @fringe plank

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dreamy raptor]

Honestly there is nothing

[tough bane]

On some servers its above the gambling slots. Check there please

[wispy loom]

If there is no Bandit Camp on the map and everything went fine with the map deployment, it should be in Outpost

[dreamy raptor]

No bandit and I’ve looked everywhere no heli shop

No gambling area either

[wispy loom]

It is not the only server with the issue, I've heard about other servers having the same issue, and US Long has had the issue before too
The issue seems to occur with a lot of entities and complicated electricity setups that cause the Rust server's processing queue to clog

It's not something we can do about unfortunately, it's something that needs to be modified in the application

[dreamy raptor]

Alrighty that sucks no heli for me

[wispy loom]

Are you available to join waiting for support for a quick second?

[tribal gale]

I got banned like 3 months ago for advertising cuz my other dc account got hacked. it was sending some scam link in all my discord servers
can i some1 how get unbanned

?

[tough bane]

Check these red spots if there is a NPC standing.

[wispy loom]

Are you able to get me the Discord ID of your other account please?

Not name and #, but the long amount of numbers

[tribal gale]

that account got banned

deleted user

it was #8989 i think

[wispy loom]

Banned from Discord or banned from Rustoria?

[tribal gale]

discord and rustoria servers

for advertising

[wispy loom]

You'll want to get in touch with Discord as we can't help you with your Discord ban
https://support.discord.com/hc/en-us/requests/new

[tough bane]

Have you got the full tag?

[wispy loom]

If your account gets unbanned from Discord feel free to come in here again and we can take a look

[tribal gale]

i dont need my discord account to get unbanned i just want unban from rustoria servers

[tough bane]

Like this: Nuklearpopel#2500

[tough bane]

Yeah but in that case we can get in touch with the admin there

I would still recommend you to create an appeal at https://bans.rustoria.co

[tribal gale]

i cant

[wispy loom]

So are you banned from Discord itself or not?

[round zealot]

hello, i just joined server 1st time and get banned ? wtf?

i dont even have hacks xd

[tough bane]

Did you use a VPN while trying to login? Or is this account from a previous owner?

[round zealot]

no this is my acc

[ebon finch]

Can i talk to a staff my zerg just get baned and whe want to play this wipe

[silk nebula]

!appeal

[marble mantle]

Hey, @ebon finch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tough bane]

Hm then you need to appeal at https://bans.rustoria.co and wait for a response there

[ebon finch]

but it takes 1 to 3 days ? but we got banned for a stupid reason.

[round zealot]

ok ty

[silk nebula]

Standard response times are 1-3 days but can be more or less based on the situation.

[ebon finch]

Like 15 guys who are banned

On us main

[silk nebula]

i believe admins will handle it asap as they are able,plz be patient!

[ebon finch]

Okey thank you

How are the goining to contact me ?

[tough bane]

Do ?verify and you will get a message from one of our Bots when your appeal was answered.

After you verified on the webpage.

[tough bane]

?verify

[marble mantle]

Hey, @ebon finch

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[ebon finch]

/auth

[marble mantle]

Hey, @ebon finch

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[tough bane]

Link your account on the mentioned link above.

[ebon finch]

did I do

[tough bane]

If you connected your steam and discord it should be linked now

[ebon finch]

nice

[safe spindle]

any staff online can help with a ban appeal ?

[tough bane]

Yeah, you are linked now. You will get a message from a Bot then when your appeal was reviewed. Besides that you can check it on the website https://bans.rustoria.co from time to time.

[tough bane]

Hey there, where do you have an issue?

[upper whale]

!appeal

[marble mantle]

Hey, @upper whale

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[round zealot]

/auth

[marble mantle]

Hey, @round zealot

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[round zealot]

where i gona get message from my appeal ?

[safe spindle]

um one of my teamates are still ban from a false ban by anti cheat

ive been unbanned but he just appeal is there a way to quicker the appeal ?

[lilac nova]

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.

[tough bane]

We sadly can not do anything if the ban was issued due to EAC. You van paste the steamid of the affected player here so the admins can check if he is banned here or on EAC. He should appeal though aswell.

[round zealot]

get banned for vpn xd ? wtf

[safe spindle]

no no

[tough bane]

I asked you if you used a VPN.

[round zealot]

my vpn alwis was on

and now i turnet off

[safe spindle]

@tough bane our teamate that was banned by EAC is unbanned and were just appealing because we were "banned for playin with hacker"

but we personally was not banned by eac

same thing still ?

[tough bane]

ok, yeah please appeal there and give it some time. Admins will take a look at these appeals.

[safe spindle]

ye we appeal on the website already, we just wait now

[round zealot]

same

[safe spindle]

?

[tough bane]

Hello @upper whale,
as I see you sitting in Voice. Do you still need help? I am sadly currently not available for voice. Dm me if you need help.

[tough bane]

yeah correct

[safe spindle]

ok thank you for the help

[tribal gale]

<@&274971100184576010> my steam id 7656119911295552 gamebanned account steam id 76561198275867267 i got banned for advertising cuz my other dc account got hacked and it was sending some scam link to all my dc servers. and i can't do ban appeal cuz i was ban evaiding and i did ban appeal and it got denied cuz i didn't know that your ban needs to be 180 days old so you can play the servers. but then i got unbanned when i talked with some admins.

[livid tapir]

!appeal

[tough bane]

Already talked with him.

He needs a chat with admins.

[tribal gale]

it got denied

[golden walrus]

i bought the wrong queue skip what do i do

[marsh delta]

hey i got banned for "come to discord" a while ago, im inthe support room thingy. (on laptop no mic, pref chat)

[livid tapir]

#payment-support

[torpid plover]

i'm here

[round zealot]

staff ??? my VPN was on and i got banned! i dodnt know that y get banned by VPN and now i turnet off!

[livid tapir]

!appeal

[marble mantle]

Hey, @round zealot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[round zealot]

i already appealed !

[livid tapir]

What happened with it?

[marsh delta]

my steamid: 76561199046487205

[livid tapir]

@round zealot

[livid tapir]

Gotta wait for an admin to check you out

[round zealot]

idn im waiting for answer

[livid tapir]

Alright we’ll it only takes 1-3 days, sorry that it’s happened though

[round zealot]

im tired of waiting ! seems like i m not gona play today in your server -player...

[humble vessel]

<@&393554009799000064> EU Main DDOS

[livid tapir]

Sorry to hear that

[humble vessel]

always same shit

unbelievable

[shadow maple]

Wtf

Lag on eu medium

can an admin join waiting for support?

[pine raptor]

https://steamcommunity.com/id/fireegg22/ admin check plz

[livid tapir]

!ticket

[marble mantle]

Hey, @pine raptor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[glossy shard]

!appeal

[marble mantle]

Hey, @glossy shard

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[shadow maple]

can i get an admin on voice?

[livid tapir]

For what?

[shadow maple]

i need to expalin a situation

[livid tapir]

Have you been banned?

[shadow maple]

nope

[livid tapir]

Then what’s up, I’m not an admin but maybe I can help

[shadow maple]

5 min

ago was DDos on eu medium

and because of lag we lost our scrap heli and 2 full gears with m2 on big oil

i don t know what to do now

i think that s problem of server and admins need to to something

[livid tapir]

I’m sorry man but admins do not interfere with gameplay.

[shadow maple]

so

why is server lagging then?

why i pay money for a laggy server

and when i have a lot of loot because of that i am losing all?

what i supose to do now?

[livid tapir]

I apologize on rustorias behalf, maybe stay inside until the lag lets up.

[shadow maple]

i was flying

with scrap heli when lag starts

and i got tp on the water

so now what?

[pseudo bear]

Admins do not interfere with gameplay, so you wont be getting your gear back.

Im sorry about your loss

[shadow maple]

of course

nice niceeeeee]

[marsh delta]

got banned for "come to discord" a while ago, tell me when to go into the support room (on laptop no mic, pref chat) 76561199046487205

[languid terrace]

Are we going to get a response from an admin anytime soon?

[livid tapir]

About what

[languid terrace]

About getting our ban removed? You can tell me to go to appeals, but we've been waiting for a response for nearly a week in appeals, a player from our group got game banned falsely, got unbanned, got game ban removed, now we spoke to people earlier and they said an admin will deal with us when online, surely 1 admin is online to deal with it.

[livid tapir]

Your group was already spoken to today

Submit your appeal and wait it out

[languid terrace]

mate, we've been waiting 5 days for a response, we were told once an admin is online our unban's would be dealt with

this was earlier.

[livid tapir]

Well then that’s what you gotta do

[languid terrace]

Alright we'll waste the 100's of dollars we've spent, unable to play and wait another 5 days.

[tribal gale]

<@&274971100184576010> my steam id 7656119911295552 gamebanned account steam id 76561198275867267 i got banned for advertising cuz my other dc account got hacked and it was sending some scam link to all my dc servers. and i can't do ban appeal cuz i was ban evaiding and i did ban appeal and it got denied cuz i didn't know that your ban needs to be 180 days old so you can play the servers. but then i got unbanned when i talked with some admins.

[upper whale]

<@&274971100184576010> can you look at my ticket please like you banned me with 100% no proof of anything

[livid tapir]

!appeal

[marble mantle]

Hey, @upper whale

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[livid tapir]

And you would not have been banned with proof 😕

[upper whale]

i did why should i have wait yo wait for a false ban

and that’s false

[livid tapir]

That’ll be seen when your appeal is looked at

Gotta wait it out

Appeal denials are final btw

[upper whale]

why should i still have to wait 1-3 days when i support the servers with vip and okay LOL

[livid tapir]

Vip or not you’ll be treated the same

Drop the entitlement if you don’t mind 😉

[languid terrace]

Don't worry mate our simple requests seems to take a while too.

[steel wagon]

#oldserverinfo says US 3X nobp wipes once a week, in-game says twice a week, who to believe?

[livid tapir]

It wipes twice a week, I guess it’s not been updated, put this in #feedback-suggestions please

[tough bane]

Sorry I need to intervene there and say something aswell: Everyone get treated the same, VIP and normal players. We make no differences there and want to give everyone the same waiting time for their appeals.

[livid tapir]

Thank you

[languid terrace]

Yeh 5 days still no response over a false ban.

[tough bane]

This server?

[steel wagon]

yes

[livid tapir]

Yeah it wipes twice a week @tough bane

Ryan changed it recently

[tough bane]

I will forward it. Thanks for making us aware.

[livid tapir]

#polls_vote_here message

@steel wagon

[steel wagon]

Seems to be already implemented

[coarse relic]

I would like an admin in my dms RIGHT NOW

[livid tapir]

It has been but that’s where I’ve found the days it’s wiped

[livid tapir]

I’m not an admin but maybe I can help whats up

[coarse relic]

ill dm you

[livid tapir]

@near halo do you need help?

[near halo]

yeah i cant wake up

[livid tapir]

Press escape and try

[near halo]

i did already

[livid tapir]

Have you restarted your game?

[near halo]

i rejoined and restartet

[livid tapir]

True

[near halo]

and validate the steam fiels

[livid tapir]

Uhhh @quick jasper help? 😅

[near halo]

my team mate asked the suport a earlyer and he told me i shut join waiting for suport and wait lol

[livid tapir]

For sure, someone will be with you shortly

[near halo]

yeah i can wait

[livid tapir]

You aren’t waiting anymore, did you find a fix? @near halo

[near halo]

eac was bugged

i reinstaled it

[livid tapir]

Dope

Enjoy your wipe bro

[near halo]

you to

Im stupid its broken again XD it dident fixx it

[simple prairie]

I got randomly frozen, I've never seen a bug like it and I can't open boxes or do anything except look around (can't even open inv or pull out anything from hotbar). I'm guessing an admin did it bcs they thought I was suspicious, I've relogged and it's still happening. Could a staff member please help? I haven't done anything wrong, made an insane play on some t2 kids a bit ago but it was all luck if that's what got me in trouble

[copper night]

!ticket

[marble mantle]

Hey, @simple prairie

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[simple prairie]

I already did /ticket ingame

I guess it's a glitch with rust, I restarted the game from steam and verified game files and it works now.

[quick jasper]

Yea that's a issue with rust/

[tough bane]

May you are able to find a solution in here: https://linustechtips.com/topic/1200240-rust-randomly-freezing/

[simple prairie]

That wasn't the problem but I was able to find a couple people saying the same thing happened to them like this: https://steamcommunity.com/app/252490/discussions/0/611702631217361674/

[wispy loom]

Do you remember who you spoke to?

Has the lag stabilized or are there still issues? @humble vessel @shadow maple

[river ocean]

hello! I was banned on your server and I don't understand why, I was playing with friends and no one was banned, I can send you their profile and you will see on the server console that I am with them and they were not banned, please answer, was it a mistake or a game with a hacker?

no one played with cheats, I don't understand why I was banned

I am ready to pass the test to prove that I am an honest player

[wispy loom]

What does it say when you get kicked?

[river ocean]

I can't throw off the photo

second

https://discord.com/channels/@me/734112885860466750/898663071873110056

banned: playing with hacker

[wispy loom]

You linked to your private messages, I can't access this

All right I will direct message you

[desert willow]

Can i speak with an real admin ? Ban appeal system is trash, doesnt allow you to directly talk w someone. Would want to explain myself.

[wispy loom]

I can understand your frustration, but the ban appeal isn't trash, it's the only way we're able to allow everyone a chance to appeal

[desert willow]

Appeal did get denied, but the whole situation doesn't make sense from mine and my teammates eyes.

[wispy loom]

It's best to explain it in the ban appeal as text and any additional evidence you might have

Ah appeal got denied

What did you get banned for?,

[desert willow]

apparently cheating, got reported by a full team after they lost their guns to us

had teammate sitting in a tower giving us info ab the enemies, after the fight i had no contact with enemies whatsoever and got banned for hacking

[wispy loom]

I see, cheating is a permanent ban
If your appeal was denied, there was sufficient evidence to support your ban which means you won't be unbanned

[slow maple]

Can you join waiting for support please?

[deep reef]

would like to know reason and evidence :)

[desert willow]

yeah well its kinda hard to provide any evidence without knowing the real reason

[slow maple]

#368790610783764480 Can you join there really quick please?

[near halo]

an admin who can help me with something ?

[wispy loom]

I'm not an admin but I might be able to help, what's up?

[deep reef]

finally some actuall help :)

[near halo]

i just got ban 1 week ago and the admin say to me to come back in 7 days

im here now :))

[wispy loom]

Do you remember who you spoke to?

[near halo]

zenzen

[wispy loom]

All right your best bet would be to send him a message directly 🙂

You can find him in the list of administrators under the bots on the right-hand side

[near halo]

ok thanks :3

[desert willow]

anyway to vouch an admin? :D

[wispy loom]

Good to hear Rack was able to help you 🙂

[desert willow]

👍🏼

[deep reef]

👍🏿

[wispy loom]

Have a good rest of your day guys

[deep reef]

same to you thx mate :)

[slow maple]

No need to. Thank you for understanding.

[cosmic summit]

[marsh delta]

got banned for "come to discord" a while ago, tell me when to go into the support room (on laptop no mic, pref chat) 76561199046487205

[zealous reef]

/ticket

[marble mantle]

Hey, @zealous reef

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[zealous reef]

!appeal

[marble mantle]

Hey, @zealous reef

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[weary oasis]

can I get some help please

[versed nebula]

What do u need help with

[regal compass]

can i get some help

[hollow bough]

what seems to be the problem

[regal compass]

well im playing rustoria medium and im at outpost with a guy on a horse pushing me up against the wall for about the last 10 min now

pinned, cant do anything

i even reloaded

[silk nebula]

do u have bag outside?

[regal compass]

i wasnt thinking about that bc i was about half way in the wall so i wasnt sure what would happen

[silk nebula]

ill dm u plz check

[livid tapir]

<@&274971100184576010> sorry for the @ but the guy "speedy" has been trying to contact an admin all day, he was told to come to discord

[humble vessel]

why did the server crash

i swear, if theres a roll back...

[livid tapir]

what server

[humble vessel]

eu main

is down

[livid tapir]

noted

[zealous kettle]

Booting back up, ETA 2-3 minutes.

[humble vessel]

rollback or?

[zealous kettle]

EU Main is up.

[humble vessel]

like 4 min rollback

rip

[zealous kettle]

Hiya, apologies for the delayed response. You'll need to contact @north crest regarding your ban.

[tribal gale]

<@&274971100184576010> my steam id 7656119911295552 gamebanned account steam id 76561198275867267 i got banned for advertising cuz my other dc account got hacked and it was sending some scam link to all my dc servers. and i can't do ban appeal cuz i was ban evaiding and i did ban appeal and it got denied cuz i didn't know that your ban needs to be 180 days old so you can play the servers. but then i got unbanned when i talked with some admins.

[humble vessel]

cheaters get stitches

[marble mantle]

Hey, @humble vessel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[languid terrace]

Can't remember, a member of our group was speaking to some moderators, just kind of annoyed we've been wrongfully banned and it's taking this long to be dealt with, all 16 or so of us have double VIP's for rustoria both on long and main

[wispy loom]

You appealed 5 days ago?

[languid terrace]

Someone in our group appealed 5 days ago yeh

[wispy loom]

Could you send me his SteamID please?

[languid terrace]

I mean that's kind of understandable as he was still banned then, so we expect that, just about today tbh, told a couple of times an admin will come to deal with it, once online etc, I understand the length of appeals, but it's not really an appeal if he's wrongfully been banned and his ban has been removed, yeah sure

76561199079017383

[buoyant sandal]

Just curious, this thompson isn't normal is it?

[zealous kettle]

Have you appealed?

[languid terrace]

@zealous kettle Yeh, a few of us have, including the guy banned

[zealous kettle]

Can I get your SteamID please

[languid terrace]

76561198016188942

76561198016188942 is mine
76561199079017383 is our team mate who got banned then the ban removed

If it's possible to see everyone who got banned by association and them removed that would be great

[zealous kettle]

Looks like the appeal was opened just a few hours ago, however, I'll forward it to the banning admin.

[languid terrace]

Appreciate it, once his ban has been lifted will ours be removed automatically? @zealous kettle

[cursive vale]

i just got tolded to dm a admin

named "sprunt" i think

[zealous kettle]

All associated players were unbanned on wipe today.

[zealous kettle]

@robust walrus

[cursive vale]

ah ok thx

[languid terrace]

Oh okay, but I understand you have a rule of, something like if you get banned by association 2-3 times, you permanently get banned? So would that like 1 strike from our members be removed

[zealous kettle]

If the player who was originally banned for hacking is unbanned, yes.

Also, the player who is banned for hacking has already been directed to whom they need to message.

[languid terrace]

appreciate the help

[royal merlin]

4 man cheater group on EU small rustoria

at powerplant ДА ДА is literally flying and tripling everyone hahaha

[languid terrace]

@zealous kettle Apparently only some of us are unbanned

[glad rover]

i am not unbanned yet @zealous kettle

[zealous kettle]

!steamid

[marble mantle]

Hey, @glad rover

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wild arch]

@zealous kettle 76561199014563033

[languid terrace]

@zealous kettle is there not like a list of players associated?

[royal merlin]

ban this cheater group

[zealous kettle]

You were unbanned 3-hours ago with the rest of your group.

[royal merlin]

on rustoria eu small

[near halo]

My missions at large fishing village on Us main dont work D:

they were fine last night before i logged off

[royal merlin]

this 5 man cheater group is ruining rustoria eu small

[barren basalt]

admin report

https://steamcommunity.com/id/sobakinosochi090909/

HACKER

[marble mantle]

Hey, @barren basalt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[languid terrace]

Several members of our group, still banned

[zealous kettle]

I've already let the banning admin know.

[near halo]

please can someone look into the missions on US main

[onyx fossil]

There is a cheatrr brianna

[silk nebula]

!ticket

[marble mantle]

Hey, @onyx fossil

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

i need to speak with admins, at this point idk what to do. I have 3k hours play main scene 1 time I get on 1 of the best servers with vanilla based everything I get banned. I want to talk to an admin in a vc cause this is nuts/

I PAY for this fucking server as in server boosting

-p sky playboy carti

-play sky playboy carti

Can an admin please look into the missions not working on Us main

[livid tapir]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

https://steamcommunity.com/profiles/76561199112455262/

[livid tapir]

His appeal got denied^

He wants to be script/system checked

[river turret]

Last wipe on US LONG there were a crap ton of vending machines around around Trainyard. This time there's a whole bunch south of abandoned supermarket.

Will an admin get rid of those just like last time if they're lagging the server?

[livid tapir]

!ticket

[marble mantle]

Hey, @river turret

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[river turret]

Roger, I'll do that

[trail ridge]

Is it possible to add custom radio stations on Rustoria?

[sharp shard]

how long is the ban for playing with a cheater

[livid tapir]

If it’s your first time usually 7 days

[livid tapir]

Best to still make an appeal

[sharp shard]

ah really?

[livid tapir]

!appeal

[marble mantle]

Hey, @livid tapir

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[sharp shard]

cheers how can i check when i was banned?

[livid tapir]

Not sure

[sharp shard]

oh 20d ago

[livid tapir]

Doesn’t have to be included, just submit the appeal and move from there

[sharp shard]

kk

my appeal got denied already

wont let me do another

[livid tapir]

Does it give you an eta on when you’ll be unbanned?

[lime wyvern]

so yeah i keep getting kicked for hacking and im not hacking lmfao

[sharp shard]

just says "playing with cheater"

[lime wyvern]

every other server works

[livid tapir]

!appeal

[marble mantle]

Hey, @lime wyvern

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[livid tapir]

Maybe a full month then, gotta assume this isn’t your first time playing with a cheater?

[sharp shard]

it is apparently

first time i play with someone they cheat

[livid tapir]

Well if the appeal was denied, there’s nothing you can do but wait.

[sharp shard]

alright cheers for the help

[livid tapir]

Have a good weekend and you’re welcome.

[sharp shard]

😄

[lime wyvern]

i cant appeal

cuz im not banned lmao

[livid tapir]

Wait 20 minutes for the servers to catch up

[lime wyvern]

shit just keeps kicking me for "hacking" apparently

nah it did this like a week ago too

[livid tapir]

What did you do then

[lime wyvern]

it never banned me it just kicks me immediately for "hacking" even tho i aint doing shit

[livid tapir]

Give it 10 minutes and @ me again if you are still unable to appeal

[lime wyvern]

aight man i will but im telling you it didnt ban me

[sharp ether]

!ticket

[marble mantle]

Hey, @sharp ether

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

Hey, @sharp ether

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[sharp ether]

Ayo to upload evidence

do I !ticket then

the link

[livid tapir]

you upload it to youtube and attach the link to the ticket in game

[pliant jungle]

<@&874995535881326632> there is blatant cheater rustoria 10x killing everyone flying in heli aimbto ak named "loser" he is at my base near launch

[lime wyvern]

@livid tapir still not working

[pliant jungle]

hes extreme blatant aeveryone in chat has said something and yet hes still here

[lime wyvern]

this shit banning me for doing nothing yet it doesnt ban actual hackers LMAO

i just get kicked the second i spawn in every time

[pliant jungle]

lmfao crazy cheaters

rn where is admin hes in driver seat and aking ppl while flying

[near halo]

Can an admin please look into the missions not working on Us main

[arctic garden]

!appeal

[marble mantle]

Hey, @arctic garden

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[lime wyvern]

@livid tapir yo?

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[rich crescent]

can i get an admin rq

!ticket

[marble mantle]

Hey, @rich crescent

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[rich crescent]

or a sever moderator rq?

[small vector]

/ticket

[marble mantle]

Hey, @small vector

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[rich crescent]

yea but thats not gunna help when i already did that

and its a hard hacker

[wispy dirge]

Sup?

[wispy dirge]

F7 and /ticket is the only process we have for hackers atm.

Make sure to upload any video you have of it also.

[rich crescent]

i dm u

[lime wyvern]

<@&274971100184576010>

help me out

[near halo]

Can an admin please look into the missions not working on Us main

[crisp wasp]

/REPORT

[marble mantle]

Hey, @crisp wasp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

Can an admin please look into the missions not working on Us main

[small flame]

i need help getting raided by HACKER

[quick jasper]

!ticket

[marble mantle]

Hey, @small flame

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[small flame]

thanks

[wooden crater]

i wanna chat with a admin

i got imprortant information and admin abuse is a problem

[buoyant dawn]

any admin on ?

[livid tapir]

what do you need

[mellow glen]

If you genuinely think there is a case of admin abuse please DM @balmy cypress @real wolf

[vocal sundial]

!appeal

[marble mantle]

Hey, @vocal sundial

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[foggy badger]

Hey I summitted a ban appeal a few days ago and I never got word back is there any chance that someone can check it again or tell me what happened?

[livid tapir]

!VERIFY

[marble mantle]

Hey, @foggy badger

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[livid tapir]

The bot should dm you when your appeal has been reviewed

[livid tapir]

You can see the status of the appeal if you check the appeal website as well though if you go as if you were going to try making another appeal

[foggy badger]

Alright

[quasi mica]

I've been trying to link my account for over a month, and it just keeps saying we're checking with our master server. Can someone help?????? @spare widget

[unborn mauve]

vv

[livid tapir]

@unborn mauve and @fallow wyvern what do you need assistance with

[unborn mauve]

i just bought hero and it is not working i reloged twice and /authed 3 or 4 times what do i do

[livid tapir]

!appeal

[marble mantle]

Hey, @livid tapir

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[livid tapir]

@fallow wyvern

!verify

[marble mantle]

Hey, @livid tapir

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[unborn mauve]

what do i do?

do i click on one of the links

[livid tapir]

wait my bad

[unborn mauve]

wdym

[livid tapir]

sorry didnt see that you sent your issue

[unborn mauve]

yeah

[livid tapir]

!verify

[marble mantle]

Hey, @unborn mauve

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[livid tapir]

maybe link all your accounts rq not sure that will do anything

[unborn mauve]

how do i link all?

it keeps saying i only have steam

[livid tapir]

Give me a minute sorry

[unborn mauve]

ok

[quick jasper]

hey make a #payment-support ticket.

[unborn mauve]

ok

[foggy badger]

Hey I know that it says that my appeal was denied and can not be appealed but can someone maybe a admin tell me if its a perm ban, I also never knew that my friends invited a cheater to the clan when I got off, Idk if that changes anything but if someone can emphasize that would be great

[unborn mauve]

@livid tapir How long will it take for it to respond? for my vip request

[quick jasper]

Vip tickets take a little longer since only select few can do those.

[fading basin]

i need my old steam account unlinked from this discord so i can claim the /discord kit

[wheat thistle]

i just got banned for playing with a hacker when it was some random i met on garnet a few weeks back and he found me this this server and he wasnt even in my base for 1 hour

where do i ban appeal at

[silk nebula]

!appeal

[marble mantle]

Hey, @wheat thistle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[north flint]

how do i get my booster kit

!boost

[marble mantle]

Hey, @north flint

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[north flint]

!kit

[unborn mauve]

@livid tapir it still has not activated

i need help

how do i get my hero kit?

[quick jasper]

You did a payment support ticket correct?

[unborn mauve]

yes i have

but it said i need more informating

[quick jasper]

You need to wait, only a select few people can do those tickets.

Then get the information they require.

[unborn mauve]

i have

[quick jasper]

Just need to be patient.

[oak iron]

Hello, you able to talk?

[vivid jasper]

i am needing support on EU rustoria 2x vanilla

[quick jasper]

What's wrong?

[vivid jasper]

there is a cheater using some auto headshot on the server

[near halo]

can i kiss nat

[vivid jasper]

he has a chinese name

[quick jasper]

!ticket

[marble mantle]

Hey, @vivid jasper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[vivid jasper]

i have reported in game

[quick jasper]

Did you do /ticket add in game

[vivid jasper]

not sure if someone is able to monitor the player to see them activity cheating

yes i did the F7 ticket command

[near halo]

balls

[quick jasper]

No do a normal /ticket add in text box.

and provide the information for our admins to review it.

[vivid jasper]

thank you!

[wheat thistle]

yes i can

[near halo]

Can an admin please look into the missions not working on Us main

Can an admin please look into the missions not working on Us main?

can an admin at least say no so i stop asking?

cuz ive been asking for a while now

[unique rapids]

yo i need help on us long there is a hacker and i have proof his name is slothy

[quick jasper]

!ticket

[marble mantle]

Hey, @unique rapids

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hexed saddle]

i am needing support on EU rustoria 2x vanilla

[wispy dirge]

How may I help you?

[hexed saddle]

there is a chinese player that is cheating

[lilac nova]

Please submit a ticket in-game

[hexed saddle]

i did he logged of now because everyones reporting

off

[neon swallow]

am i supposed to be in a qeue if i have purchased vip?

[lilac nova]

Are you still in queue?

[neon swallow]

yes

i was in a qeue this morning but it was 5 player and i thought maybe it was a mistake or something but as i tried to connect like 20 minutes ago it put me in a 40 player qeue so i was like what the heck

[lilac nova]

Please submit a ticket at #payment-support

[neon swallow]

ok thanks Mumu 🙂 i was going to make one there but wasnt sure if it was allowed

[livid tapir]

@midnight sparrow do you need any help?

[midnight sparrow]

yes

can you help?

@livid tapir

[livid tapir]

!ticket

[marble mantle]

Hey, @midnight sparrow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[livid tapir]

@empty barn do you need any help?

[red quiver]

can mods look at 2x us chat pls

[livid tapir]

!ticket

[marble mantle]

Hey, @livid tapir

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[livid tapir]

@empty barn my bad i just meant create a ticket. lol

Sorry you got cored

[near halo]

@quick jasper i waited 30 minutes and it did it again

[unborn mauve]

it still has not loaded after 2 or 3 hours it wont

LOAD

[silk nebula]

!ticket

[marble mantle]

Hey, @stiff wing

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[quasi mica]

Any admins!?!

[oak iron]

Whats up

[quasi mica]

Been try to auth in game for like a.month and if keeps saying "were checking or main server" when I type /auth

[oak iron]

Can you hop in vc?

[quasi mica]

Like it WILL not auth even though I've authed on the site

Dang I JUST closed my computer lol will you guys be around tomorrow? Or.is there something specific I can do?

[oak iron]

Yeah, dm me.

[empty barn]

I didnt get cored, you dont even understand lmfao

[quasi mica]

Ok bet thanks raven!

[livid tapir]

🙂 someone went straight to core, wasnt difficult to understand

i just asked you to give their in game names in the ticket you need to submit

because you didnt have steam profiles or a clip that proved your claim

@near halo do you need any help?

[near halo]

yes please

[drifting rapids]

i was banned and waited the 7 days. the timer ended and it still says im banned but this time with no countdown.

[near halo]

our ban was supposed to be lifted 20 minutes ago and we are still banned can anyone help

[drifting rapids]

^ we are dating btw

[quick jasper]

Yea, so your bans sorta like a que, you need to wait for it to resync with the server, can take little longer.

[drifting rapids]

ohhh

thanks daddy. do you know how long it takes? like an estimate?

@quick jasper

[quick jasper]

Can't really give an ETA, just takes a little bit.

[drifting rapids]

ok daddy

[empty barn]

doest work in game nice

[zealous kettle]

Server?

[empty barn]

us 10x

[quick jasper]

Make, a #payment-support ticket (:

[empty barn]

can you pm me so I can make a ticket with you or whats goin on?

[empty barn]

yo /ticket doesnt work any help?

[livid tapir]

in game?

[empty barn]

yeah

I tried 3 times

[oak iron]

Seems to be working fine.

Command should be /ticket add <text>

[empty barn]

thanks the bot didnt specify that my bad??

[empty barn]

still didnt work

[quick jasper]

In text chat.

[empty barn]

it says unkown command

[livid tapir]

the full list

[empty barn]

bruh I know in chat

[quick jasper]

So do /ticket add Theres a broken tool

[empty barn]

unknown command

unknown command

[rapid drift]

i got banned for chat filter violation for 1 hour and its been a hour and i still cant get in

[zealous kettle]

https://discord.gg/DQGCTztZ

[quick jasper]

Can take a little min for it to fully resync

[rapid drift]

ok

thanks

[quick jasper]

np

[spare granite]

how do i donate so i can get skinbox?

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[near halo]

Where do i report a cheater? please help

i have basicly videoproof

[tough bane]

If you'd like to report someone please go ingame and use the global chat with the command /ticket. If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

[near halo]

Thanks, i just created a ticket. hopefully admin will take a look at it soon 😄

[upper whale]

can i speak to a admin that banned me about my appeal

[frigid acorn]

/ticket

[marble mantle]

Hey, @frigid acorn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[frigid acorn]

nike deez nuts

[hearty sundial]

!appeal

[marble mantle]

Hey, @hearty sundial

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[river turret]

Is there an issue with electricity ?

Solar panels are only getting 0-7 power during a sunny day

[tough bane]

Are these damaged?

[tribal gale]

<@&274971100184576010> i got banned for advertising cuz my other dc account got hacked and it was sending some scam link to all my dc servers. and i can't do ban appeal cuz i was ban evaiding and i did ban appeal and it got denied cuz i didn't know that your ban needs to be 180 days old so you can play the servers. but then i got unbanned when i talked with some admins. my steam id 7656119911295552 gamebanned account steam id 76561198275867267

[pseudo orbit]

<@&274971100184576010>

can you help me

[tough bane]

Hey, please do not tag the adminroles. How can I help you?

[pseudo orbit]

ok sorry

but the thing is that i cant respawn or wake up on your server

am I banned or something

I need help with that

[tough bane]

Yeah one second please

[tough bane]

First of all, if you would be banned from our servers you would probably get disconnected each time you try to join the server.

Are you currently playing via VPN and/or a mobile/wireless connection?

[pseudo orbit]

no

I have wired network

5g

[tough bane]

Ok, can you do me the favor and turn that off wait 2 minutes and turn it back on. This might be one of the solutions.

[pseudo orbit]

ok

[dreamy burrow]

I dont wanna break the current convo

[tough bane]

Just go ahead, all good 🙂

[dreamy burrow]

But someone wrote my twitch on a sign on us main anddd I dont wanna get banned for self promo, they locked the edits

im gonna try to remove it with a hatchet but i wanted it to be known that aint me

[tough bane]

That is all ok. You can post your twitch.tv/... on the discord (if you are streaming Rustoria Content) and even ingame. No need to worry there.

[pseudo orbit]

ok im now trying it

[frosty sandal]

Hello. I saw in the chat how a player with the nickname Undergraund ♥ insults the server administration. Tell me, do you need to create a ticket or not? Screenshot evidence is available.

[tough bane]

If you'd like to report someone please go ingame and use the global chat with the command /ticket. If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

Besides that, paste a screenshot and the admins can check that

[river turret]

No solar panels are not damaged at all and they are not receiving the correct power they should be

[tribal gale]

i got banned for advertising cuz my other dc account got hacked and it was sending some scam link to all my dc servers. and i can't do ban appeal cuz i was ban evaiding and i did ban appeal and it got denied cuz i didn't know that your ban needs to be 180 days old so you can play the servers. but then i got unbanned when i talked with some admins. can some admin help? my steam id 7656119911295552 gamebanned account steam id 76561198275867267

[pseudo orbit]

nuclear

[tough bane]

Yes Sir

[pseudo orbit]

it didin't work

[tough bane]

Ok let me check if I can find any other solution.

[pseudo orbit]

ye its odd it only does it on rustoria or rustafied

[tough bane]

Ok at this point we need to get an <@&274971100184576010> to take a look at it.
You restarted your router.
You do not play via wireless.
You do not use any VPN.

Please provide me with your steamid so an administrator can check that. https://rustoria.co/getmyid

steamid: 76561198271785544
Server: @sharp rapids

[pseudo orbit]

my steam id 76561198271785544

[tough bane]

Server you are playing at?

[pseudo orbit]

eu meudium

[tough bane]

Ok, we need to wait for an admin response there.

[spare widget]

@pseudo orbit Pretty sure it's packet loss normally when that happens. It's rare but I've seen it before

I've seen it resolved from a player putting on a VPN or changing their current one

[pseudo orbit]

I dont have any vpn on

[spare widget]

Can you try one?

Not sure if you have access to that

but I would assume it's your connection honestly and how it interfaces with the server, that there's too much packet loss or something. Not 100% on that but I've seen it fixed before from the player switching things up

[pseudo orbit]

So what should i do

[spare widget]

One sec please

@pseudo orbit DMing you

[pseudo orbit]

Ok

[near halo]

♥

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[reef bloom]

my rust crashes right after the asset warmups plz help

[tough bane]

We had that convo yesterday already: #support message

[frosty sandal]

Please tell me, I cannot attach a screenshot of the screen to the ticket in the chat, how can I attach it?

[upper cobalt]

you would have to make the screenshot a link

[plucky wedge]

yo i need help

i got banned for playing in a clan that had i cheater and i didnt know

it was yesterday

[upper cobalt]

!appeal

[marble mantle]

Hey, @plucky wedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Hey, @frosty sandal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[plucky wedge]

/appeal

[marble mantle]

Hey, @plucky wedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Hey, @unreal blaze

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tough bane]

Dear @unreal blaze, I deleted the video as we do not want to create awareness if he might be reading or watching this channel. If you'd like to report someone please go ingame and use the global chat with the command /ticket. If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

[tribal gale]

i got banned for advertising cuz my other dc account got hacked and it was sending some scam link to all my dc servers. and i can't do ban appeal cuz i was ban evaiding and i did ban appeal and it got denied cuz i didn't know that your ban needs to be 180 days old so you can play the servers. but then i got unbanned when i talked with some admins. can some admin help? my steam id 7656119911295552 gamebanned account steam id 76561198275867267

[pine raptor]

!ticket

[marble mantle]

Hey, @pine raptor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pine raptor]

!appeal

[marble mantle]

Hey, @pine raptor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[pine raptor]

/ticket

[marble mantle]

Hey, @pine raptor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pine raptor]

/ticket sistar

[marble mantle]

Hey, @pine raptor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[median tulip]

/ticket

[marble mantle]

Hey, @median tulip

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[median tulip]

Hey, @median tulip

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spare widget]

@wanton tusk Here please

[silk nebula]

hello there! if you want to report someone plz in-game:/ticket add (your report details)

[median tulip]

Is there an administrator

[pine raptor]

I already appealed a day ago, so please check.

[silk nebula]

not an admin but how can i help u

[pseudo bear]

Appeals can take upto 3 days to be processed, please be patient

[median tulip]

/ticket 76561199173976075

[marble mantle]

Hey, @median tulip

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pine raptor]

ok thx

[pseudo bear]

No problem

[silk nebula]

plz in-game:/ticket add (your report details)

[median tulip]

@silk nebula I recorded a video of him cheating

Can I send the video directly to the group

[spare widget]

@median tulip Best thing to do always is include a link to the video in with your ticket, normally uploaded to Streamable or as an unlisted YouTube video

[median tulip]

EU MAIN the dome so much cheating

He's killing people there. High jump without injury

@spare widget

[silk nebula]

yes if you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket

[dusty mantle]

Hey is there a chance an admin can look at YYYXXX---

Or any of his groups members

[silk nebula]

!ticket

[marble mantle]

Hey, @dusty mantle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[silk nebula]

im sure that admins will review it asap

[dusty mantle]

okay thank you

[median tulip]

I can't use YouTube or steamable

[lapis whale]

NICE SERVER

BLYAD

[dusty mantle]

what happened

[lapis whale]

MAIN DOWN

[dusty mantle]

eu or us

[lapis whale]

eu

[dusty mantle]

Oh i was bouta say us main isnt down

[pseudo bear]

If you cant upload the video to youtube or steamable i recommend just including as much detail as you can into the ticket as possible and it will be looked over Soon 🙂

[lapis whale]

hello

main NOT UP

[tired swallow]

Working on it.

[median tulip]

/ticket https://youtu.be/Q8GMtOrMBro

[marble mantle]

Hey, @median tulip

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[silk nebula]

hey fishbone just do it in-game plz

[median tulip]

Send in game?

@silk nebula

[silk nebula]

yes

[median tulip]

ok

thanks

[silk nebula]

always welcome

[turbid vessel]

deos anyone els have problems connecting there twitch and ut account o there website?

[regal rune]

/ticket

[marble mantle]

Hey, @regal rune

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spare widget]

!youtubelink @turbid vessel

[marble mantle]

Hey, @turbid vessel

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

[turbid vessel]

what about twitch?

[spare widget]

^^That's also applicable to Twitch for a separate reason I believe

Beat me to it lol

[bleak mirage]

i've never even logged on Rustoria but i'm banned

lovely

[turbid vessel]

@spare widget do u know when its done?

[spare widget]

No ETA on those two unfortunately. Everything else should be fine though

[pseudo bear]

!appeal

[marble mantle]

Hey, @bleak mirage

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[unborn mauve]

I bought hero at 9:34 last night and it still has not given it to me

[blissful pine]

did the na zues server go down it was restarting like 20 mins ago and still not up

[hardy kiln]

can anyone help me with my plugins i load my server an search tje plugin an it says not found

[tough bane]

If you do have any VIP / Payment issues please head over to #payment-support. If you want to get a refund please make sure you are eligible and check https://rustoria.co/terms to see if you qualify for a refund. Be a little patient there as the responsible admin is contacted pretty often. He will contact you then. Thank you

[unborn mauve]

The rustoria server has been down for about half an hour now!

[tough bane]

Already aware. Please check #announcements

[open pulsar]

Is there anyway i can stream some evidence?

[blissful pine]

did the na zues server go down it was restarting like 30 mins ago and still not up @everyone

[loud hedge]

bruh US Medium is down or what?

[unborn mauve]

look in announcements

[loud hedge]

ty BeastXZ

[unborn mauve]

np

[gray cradle]

zues isnt poppin gup for me at all anyone ever had this isseue

[neat pumice]

Having issues with Zeus US atm, #announcements for updates 🙂

[gray cradle]

thank you @neat pumice

[ivory dust]

hello what's the matter with the us medium server

[pine raptor]

How do I check if the ban has been lifted?

[neat pumice]

Currently investigating US Medium and US Zeus, we'll keep you posted in #announcements 🙂

[neat pumice]

Try and connect to one of our servers, if you're still banned, it's not been lifted. If you've made an appeal, you can check the status of your appeal @ https://bans.rustoria.co/

[pine raptor]

I've already appealed. A day ago

I thought it would be released in a day.

Ty for your answer. @neat pumice

[neat pumice]

Appeals usually take 1-3 working days i.e. not including Saturday / Sunday, so your appeal could take as long as until Tuesday 19th theoretically, although they're often resolved one way or the other, sooner than that 🙂

[unborn mauve]

ITS BEEN A HOUR AND 2 MINS

[past crane]

how long are the exceeding group limit bans?

[orchid rampart]

!help

[tough bane]

Hello mate, if you need any support or want to get in touch with someone from the Staff feel free to private message me or join in #368790610783764480.

[snow ridge]

when is us medium going to be back

[tough bane]

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

[round zealot]

Admins ? when y gona watch my apeal? i get banned for VPN cus i didnt know that your server is bannig cus its on,!

[unborn mauve]

@tough bane When do you think someone is going to respond to my payment-support

[tough bane]

Because someone will respond.

[winter shale]

hello i created a ticket when someones free can they check it pls

[snow ridge]

when is U.S medium going to be back up???=

its been almost 2 hours

[tough bane]

Sadly we do not have any ETA. Please check #announcements from time to time as news about it will be posted there.

[winter shale]

@tough bane

if possible could you help me

i had to pay for a exploited vip i have added the funds what do i do now

[tough bane]

Hello mate, if you need any support or want to get in touch with someone from the Staff feel free to private message me or join in #368790610783764480.

[tough bane]

If you do have any VIP / Payment issues please head over to #payment-support. Be a little patient there as the responsible admin is contacted pretty often. He will contact you then. Thank you

[vivid dome]

when is U.S medium going to be back up???=

[round zealot]

/apeal

/appeal

[marble mantle]

Hey, @round zealot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[round zealot]

why thr fuck rewioving so long ?

[near halo]

Hey, I have been recently having lag spikes on all Rustoria servers for some reason. Can anyone help?

Ping goes from like 50 to 400+

[round zealot]

admins wtf are y doing so long ???

9 admins doing nothind and cant even rewiev my appeal!

[zealous kettle]

Only the banning admin is able to review your appeal, please be patient it hasn’t even been one full day since you submitted your appeal.

[wispy loom]

Hey, since when are you experiencing this?

[near halo]

Probably few weeks

[wispy loom]

I'm happy to investigate further with you

[near halo]

should i do a tracert?

[wispy loom]

Are you available to hop in waiting for support within the next hour?

[shy forge]

iIt's been a day.Why am I still get banned.I'm just using VPN to played.And I gave feedback yesterday.

[wispy loom]

I'm not at my PC currently

[near halo]

im talking with a friend atm

i can do a tracert to gmchosting.com

[wispy loom]

No need

Let's tall in a bit so I can get some more information about you

[round zealot]

so? mby people want play ? and they get banned for nothing ?!

and now i must wait fucking 3 days ?

[wispy loom]

Ban appeals usually take 1-3 days, it'll likely be reviewed soon

[shy forge]

Will it affect me if I give feedback many times？

I just played with VPN and was ban

[wispy loom]

You can only appeal once using https://bans.rustoria.co

[shy forge]

In my country, I must use VPN to play games

So this is the second time I've been ban

[meager mango]

how do you submit a ticket

[river turret]

Has the electricity issue with solar panels been fixed?

[pseudo bear]

!ticket

[marble mantle]

Hey, @meager mango

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pseudo bear]

I was recently using them and they are working

[river turret]

Hey Cammy, are you on US LONG? Yesterday the solar panels wouldn't get any power even in full sunny day.

[stray marsh]

Hi there, this is unfortunately a problem on FacePunch's end with electricity on servers with a high entity count. Due to this, some of the processes get stuck in a queue of sorts and will intermittently not work. They are aware of this issue and have been working to resolve it. Unfortunately there is nothing on our end that we can do about this currently.

[tribal wind]

/ticket

[marble mantle]

Hey, @tribal wind

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[glad rover]

<@&274971100184576010> there is 3 guys running around with godmode on eu main t9 they didnt finish but have clip and combat log id what do

[timber bridge]

Do not tag staff unnecessarily.

[marble mantle]

Hey, @glad rover

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wooden crater]

!appeal

[marble mantle]

Hey, @wooden crater

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[languid terrace]

kinda ruining the server, running around with god mode xD

[near halo]

<@&274971100184576010> <@&864870863957393458>

this game is dogshit help us

nice btw

[open laurel]

/ticket

[marble mantle]

Hey, @open laurel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

we just lost row of weapons idiots

[hollow bough]

please be patient and file a ticket in game and an admin will get to it as soon as possible, also please dont tag admins

[languid terrace]

I don't like saying this, but with the influx of chinese players on rustoria eu servers, the amount of cheaters has gone up ten fold

[timber bridge]

We do our best to keep all the cheaters off of the servers before they even play, however we cannot get them all, If you come across one please /ticket in-game and our admins will get to it asap.

[dry knot]

Yo I just f7d a blatant cheater can he get banned please? He hit thommy shots from 200 meters and has speed hacks and esp too

[young jolt]

/ticket

[marble mantle]

Hey, @young jolt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pseudo bear]

!ticket

[marble mantle]

Hey, @dry knot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[round zealot]

/appeal

[marble mantle]

Hey, @round zealot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[scarlet trout]

Please help There was a guy explotiing and i have the clip

[north crest]

!ticket

[marble mantle]

Hey, @scarlet trout

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[north crest]

If you can upload the clip to streamable.com or Youtube, and include the link in the ticket we can take a look

[opal panther]

!appeal

[marble mantle]

Hey, @opal panther

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[rose pumice]

/ticket

[marble mantle]

Hey, @rose pumice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[kindred yacht]

!appeal

[marble mantle]

Hey, @kindred yacht

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[rose pumice]

hey admins or mods do you mind helping me, i have a banned account i just need you guys to tell me what account of mine is banned bc i dont know?
i can send a link of my main account if needed

[tough kestrel]

WHY IM I BANNED?

i just played this server

[north crest]

what does it say when you join

[tough kestrel]

banned

it dc me

[rose pumice]

boolia you talking to him or me lol

oh nvm sorry

[tough kestrel]

i appeal last time

still banned y

[rugged python]

I was banned for playing with hacker, and i had no idea he was cheating but my appeal was denied it says i cant appeal again, why is this?

[north crest]

DM me your steamID

[tough kestrel]

i havent played rust for a while

[north crest]

DM me your steamID

[north crest]

All appeals are final

[rugged python]

but its a false ban?

nobody on my team was even banned for hacking

[rose pumice]

https://steamcommunity.com/profiles/76561199108954856/ Im not able to dm you

[tough kestrel]

can i get unbanned

[rose pumice]

shrin did you send him your steam id?

[north crest]

Sis you make an appeal?

[rose pumice]

i cant

boolia it says im not banned

[north crest]

I need a steamID to find you

[rose pumice]

but likkeeee i try to join and sis it says Hacking

[rugged python]

nobody on my team was even banned for hacking tho? thats what im confused about

[north crest]

again, DM me your steamID

[rugged python]

76561199041453934

[north crest]

I seem to be having issues with the site. please stand by

[tough kestrel]

i dm unban

[slate fern]

Can i dm you for a question?

[tough kestrel]

pls

[rose pumice]

okay 🙂

[spare widget]

@rose pumice Feel free to message me in a day or so for a response on your ban

Checking with the admin handling it but will need to wait for a reply

[north crest]

The ban was already appealed. All appeals are final.

[tough kestrel]

unban pls ive been asking

[north crest]

@rugged python you have 2 days left on your ban.

[rugged python]

i know but i was banned for playing with hacker, but im confused because nobody on my team was banned for hacking

Oh i thought it was perm, thank you for clearing that up with me

[rose pumice]

Zen so im waiting on someone to give me a answer ? or ?

[north crest]

Your appeal was denied. All appeals are final.

[tough kestrel]

hello?

why'

[rugged python]

Thank you!

[north crest]

The reason is what the message says when you try and load in.

[tough kestrel]

i never ever played this server

yall are werid

[spare widget]

Yes, I'm waiting to hear back so I can let you know what's going on with it

[rose pumice]

okay thank you 🙂

[spare widget]

@rose pumice Can you join Waiting for Support please?

[rose pumice]

sure!

[north crest]

Your steamID says you did.

[tough kestrel]

when?

[mint kraken]

Hello, here are 3 days that I am banned for overtaking the group (which was not true we were only 3 in the group but on the tc there remained my friends who were disconnected before the other two arrived ...) therefore waited the 3 days as indicated on the login page and the! at the end of the countdown, well I'm still banned.
I saw that I had to make a deban request but it takes between 1 and 3 days Oo as much to say that I waited for my deban for nothing ...

Is it possible to do something? because I wanted to stream on the server but I think it will be complicated.

Thank you !

Server Solo/Duo/Trio x5

[tough kestrel]

started to play rust again 20h ago

[north crest]

!appeal have you made an appeal

[marble mantle]

Hey, @mint kraken

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[mint kraken]

I did not call in the sense that I was banned for 3 days, so I waited 3 days

[north crest]

Please fill out an appeal, and someone will look into your ban.

[main sphinx]

Hey a guy sent a dm for me saying that i won a Glory AK47 and i dont know if its a scam or not

if you want i can send a photo

[unique dew]

scam

[mint kraken]

I just made a call, my friends are doing it too (Falina / Nitrow) @north crest

[north crest]

[north crest]

!scam

[marble mantle]

Hey there, @main sphinx

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

[near halo]

!apeal

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[uneven oak]

Some really suspicious profiles raided our base on US main and knew exactly where we where in the base and boxes and shit

[near halo]

Is there someone that can help me

how long does it take to get ur in game stuff from donating

[woven elbow]

cheater just fucked us in a raid i have clip