support

[thin hedge]

I applied, but I'm sure it will take a long time to check

[slow birch]

!appeal @tame river

[marble mantle]

Hey, @tame river

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[slow birch]

I can promise the more you keep going on about do a good deed and tagging admin staff over and over it will take longer.

[thin hedge]

Is it because we are Russians?

Many youtubers I know, they said that on other projects, they sort it out almost immediately after the appeal was filed

[slow birch]

Everyone has to submit a ban appeal this is the process that is laid out. Everyone follows it then it remains fair for everyone. I wouldn't even know you are russian if you hadn't said

The staff are fairly quick at going through them but that also depends upon how many appeals are in at the time.

[thin hedge]

Take me to the team, I will check them at least every minute in order to please other players, from the fact that their problem is solved very quickly

[quick jasper]

You need to wait 1-3 days like every other player, now please be patient, like every other player is.

[wild onyx]

yo how i report

[quick jasper]

!ticket

[marble mantle]

Hey, @wild onyx

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wild onyx]

/ticket

[marble mantle]

Hey, @wild onyx

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dreamy scaffold]

/ticket

[marble mantle]

Hey, @dreamy scaffold

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dreamy scaffold]

!appeal

[marble mantle]

Hey, @dreamy scaffold

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tame river]

and why when you went to bed in the empisi city of banyat

[thin hedge]

/ban

[tame river]

Да

Я русский

[thin hedge]

Тебя не разбанмлм?

[tame river]

Не знаю я в шарагу пошол но должны были а тебя

[thin hedge]

Неа

Щас захожу проверять

Тимецт говорить вчера такая же хуцня у него была

[tame river]

Если тебя дразнят то и меня тоже

[slow maple]

English only please.

[tame river]

Разбанят

Okey

[slow maple]

We cannot help you guys if you type in a language we dont speak

[thin hedge]

we say something that got banned because of gfn

[slow maple]

Appeals will be looked into within 1-3 business days

[thin hedge]

I already hear it all day, but not who has not checked it yet

I don't know how everything works for you there, and how many people

[tame river]

and can I ask you to learn Russian and make a channel for Russian players in history

[neat pumice]

You're good to connect in 10 minutes time.

[thin hedge]

I got banned

[neat pumice]

Aware, you're unbanned. You can connect in 10 minutes time

[tame river]

you have already solved the problem with dreams

[thin hedge]

what was the ban for?

Gfn?

[slow maple]

Just know your good to connect 😉

Have fun!

[tame river]

they get banned in empisy city for inaction

[thin hedge]

Thank you very much, where do you leave a review

[slow maple]

No need to leave a review. We are here to help.

[thin hedge]

I can finally start the stream

if you were in Russia, I would pass you money

[tame river]

thank you very much you are the best helpers

[fading helm]

when is the eu medium wipe day

[near halo]

#oldserverinfo

[unique dew]

next week

[barren jasper]

when wipe 3x no bp

[near halo]

@everyone Please help with ticket 1353

[dire scaffold]

So I was in outpost when the EU server providers were having issues. I was kicked for a third time and the server was unavailable for over 20mins, I assumed this would be fine and I'd just log in later. I just had a a M249 (My very 1st) and had around 831 fertilizer and 289 scrap on my person. Oh and a hazmat.

I've just logged in to find it tell me I died..... and I died in my base???? which is impossible, as I was at outpost last time I was on the server. What has happened? Where is my loot? and where is the very last of my scrap?

[slow birch]

So there is now no sleeping at outpost after a while you will be killed by what ever last killed you and where you last died I believe is to be the case not looked into this in depth just know overtime the sleepers at outpost are killed/removed since last force I believe this became a thing.

[dire scaffold]

WTAF?

when did that become a thing?

last force?

ohhhh lordy

I lost it all

sigh

Thanks for letting me know @slow birch

Still sucks, but thanks

[slow birch]

Fully agree on sucks I also got caught out on this.

It was 2 updates ago sorry I was incorrect with last but its 20mins and then it happens I believe

[dire scaffold]

But had you just purchased your first M249 in your 850hours and then also lose your last kit and the last of you scrap after playing for hours....

sorry i'm just pretty raw on getting burned

[slow birch]

I lost about 4k scrap and my LR

Safe to say I was also sad and annoyed

[dire scaffold]

yeah

[slow birch]

Sorry to hear about the misfortune but it just wasn't meant to be

Dust off and come back stronger

[agile sparrow]

hey

umm

i cant stop getting killed by cheaters ive been killed like 2 times by a cheater who tripple headshoted me and i think hes been here for over an hour an has not been banned yet

can anyone help plz

[unique dew]

!ticket

[marble mantle]

Hey, @agile sparrow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[unique dew]

thats the only way

might take some time

but after a while keep checking /ticket list

[agile sparrow]

thanks

[spice patrol]

Any admins right now in chat?

[silk nebula]

not an admin but what can i help for?

[spice patrol]

.

Look it says I'm banned but for admin it shows

That I'm not

Read everything I typed

[naive crow]

does not allow to file an appeal

[silk nebula]

ye ive read

the admin just said that u are not banned

[neat pumice]

Send me your Steam ID please @spice patrol

[silk nebula]

what does it say when you try to appeal

[north bone]

admin

hacker

[marble mantle]

Hey, @north bone

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[north bone]

No one handles the in-game report,

This hacker is very arrogant

[spice patrol]

@neat pumice 76561199113333941

[quick jasper]

@north bone Please make sure your doing /ticket add in game.

as well as F7.

[spice patrol]

Here u go

[north bone]

Reported, this person is too arrogant

.co can't contact the administrator to report

[spice patrol]

@neat pumice I was legit unbanned today and I got banned for 2 more days almost

[solemn flume]

You need to have patience… I said it once and ill say it again, 23 servers, over 1000 people not alot of admins/mods you have to have patience

[quick jasper]

Rose, you need to understand our admins are busy people, and do 100's of tickets a day, they will try to get it as soon as possible.

!cancel @bold crystal

[marble mantle]

Hey, @bold crystal

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[north bone]

At present, EU Medium has a very aggressive hacker who is killing players. Do you have time to deal with it now?

[spare widget]

@north bone Like Iri and Wiffster said- you have to be patient please as we're working through every single ticket as fast humanly possible. I just checked and looks like all your tickets have been responded to already. If it's a ticket from your teammate, that will be followed up on as soon as possible. Thank you for your patience

[north bone]

I sent you the hacker ID through discord private chat and described his behavior. You can deal with it if it is convenient for you

We have reported this hacker many times, but he is still active on the server and is killing endlessly

[solemn flume]

Patience…

[spare widget]

@north bone Banned 🙂

[north bone]

You see what I said

[spare widget]

Yes, that's why they're banned

[north bone]

They must have interacted with the L20 team. During the battle, the L20 people were rescuing him.

[dire scaffold]

Can i please get some help please Mods

[spare widget]

I wasn't seeing any evidence to suggest they're associated @north bone If you have some sort of proof of that, would be nice. Or if you see anything moving forward

[dire scaffold]

I've reported this guy twice and yall aren't doing anythign

[spare widget]

@dire scaffold We're following up on every single ticket as soon as possible

Like we always do

[north bone]

The L20 family won’t be banned, will you team up with hackers?

[spare widget]

I won't team up with hackers

[slow birch]

Team up to ban hackers though hey

[dire scaffold]

This guy is activly stopping me from playing the game right now and has been for 10 mins

[north bone]

During our battle, this hacker once named the ID of the L20 family: luoyin to rescue

[slow birch]

!ticket @dire scaffold

[marble mantle]

Hey, @dire scaffold

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dire scaffold]

He's jammed me in a corner with his horse in outpost

[north bone]

I'm sure they are together

[slow birch]

They are getting to the tickets fairly quick

[dire scaffold]

but it not a rule being vbroken

[spare widget]

@dire scaffold I'll take a look right now

[dire scaffold]

he's just jamming me in a corner

its at vending machine where you sell fish and such

[spare widget]

I got it covered

[dire scaffold]

US Main

Thank you so so much

I told him he been reported and he just laughed

he's still doing it

such an ass, I can't even access the machine as it says occupied, grrrrrr

[spare widget]

@dire scaffold You never sent in a ticket by the way

You sent in an F7 which goes to EAC, not us. Another reason why we had no idea what you're having a problem with

In the future, "/ticket add (your report with details)" in-game to contact the admin team

[dire scaffold]

ahh, fair

okaty, thank you

can you still sort this guy out

?

[spare widget]

Are you still having a problem?

[dire scaffold]

nope.

[spare widget]

🙂

Sounds good

[dire scaffold]

it seems his horse vanished

[spare widget]

Ahh weird

[dire scaffold]

hehehehe, thank you so much

[spare widget]

Well, guess it worked out

[dire scaffold]

that was gratifying

[spare widget]

Let us know if you have any other issues moving forward. Griefing and being annoying is fine but we'll always take a look if it seems a bit extreme

[dire scaffold]

yep i get greifing happens but this literally stopped my being able to play unless i suiceide over and over

[spare widget]

For sure, people can take things a little too far. Just be quick on your feet. Good luck out there and have a great day

[dire scaffold]

I assume you guys removed his horse?

will do

[neat pumice]

Bags next to outpost is always a good idea, that way you can just F1 and run back to your body bag 🙂

[near halo]

I need an Admin to support the ticket 1353 now please!

ASAP

[neat pumice]

There is a very limited number of staff who can deal with VIP tickets I'm afraid, they are being dealt with on an ongoing basis, and your ticket will be answered in due course, please be patient 🙂

[near halo]

@neat pumice Wipe is in 1 hour and half, i can't wait actually because my vip just got canceled idk why and i tried to buy one, i was charged twice because of an error in your website and i didn't get any vip

[neat pumice]

I've read the ticket, but I'm afraid there's nothing the vast majority of admins can do about it, you'll have to wait for the relevant staff to get to your ticket 🙂

[near halo]

@neat pumice i understand. But what can i do now to get a vip before wipe then?

[lean jasper]

i cant buy vip i made tucket in payment support

[near halo]

it's weird actually that my vip which i bought on 09-10 got auto cancelled..

[slow birch]

Did you buy the wipe VIP

That lasts 5 days

[near halo]

monthly

[slow birch]

Can I ask what value it was

[near halo]

7.99

it says days left 24 days 21 hours 29 mins but status cancelled

[slow birch]

yeah that is going to be something that you need to wait for the people who can deal with the Payment support for

they have the information and access sorry

[neat pumice]

There is a risk that by doing anything more, that you will make the existing issue worse, and since I don't know what the issue is on our end, I can't recommend that you do anything except wait for a ticket response

[near halo]

@balmy cypress

[near halo]

I'll just wait..

[slow birch]

Please dont be tagging staff they will get to the tickets as they can

[neat pumice]

I would do the same personally, just to avoid making things worse 🙂

Really appreciate the patience though, I'm aware that wipe is soon, hoping for the best!

[near halo]

Thanks man.

[north bone]

I saw them talking about wipe on the EU MEdium public channel. Will the server be wiped today? EU medium

@neat pumice

@spare widget

[spare widget]

@north bone No, it would wipe next week I'd assume

[warped quartz]

How do I ban appeal?

[vernal oracle]

!appeal

[marble mantle]

Hey, @warped quartz

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[warped quartz]

Thx

[dire scaffold]

@neat pumiceHe's back

on his horse

sigh

Can we get him warned or something?

Hello?

He just keeps jamming me agaist wall and i cant move

[spare widget]

@dire scaffold Just forget about me, huh? Wow

[dire scaffold]

outpost

[spare widget]

jk, I'll take a look

[dire scaffold]

lol

sorry, got the wrong spooky

[spare widget]

Yeah, yeah, yeah

[dire scaffold]

i thought i was messaging you. oops

no really

im just tired

[spare widget]

No worries lol Just was messing around while loading in

[dire scaffold]

been palying since yesterday

[dire scaffold]

i know

[spare widget]

Almost there

[dire scaffold]

wait, his horse vanshed again

did you not do that?

[spare widget]

Hmmm odd

[dire scaffold]

is an admin doing this without saying?

[spare widget]

Well, glad it seems like you're sorted. Hopefully they stop and we don't have any issues

[dire scaffold]

wtf is goin on

It literally was pushing me into wall and then poof, gone, he seem as confused

[spare widget]

lol wtf

[dire scaffold]

thanks though

[spare widget]

I'm glad they're not trapping you any longer it sounds like

and no problem, will always gladly check in to see what's going on

[copper night]

.

[lean jasper]

is someone going to check my ticket?

[spare widget]

@lean jasper Of course, it'll be checked as soon as possible. Thanks for your patience until then

[lean jasper]

ok ty

[abstract roost]

How can I contact an admin?

[spare widget]

@abstract roost Hey 🙂

[abstract roost]

i have to open a thicket or something like that?

[spare widget]

Assuming you're looking for this-> https://bans.rustoria.co/ ?

[abstract roost]

yeah already done that yesterday but the wipe is in 30minutes and im waiting xD

[spare widget]

Just checked- I'll pass it on to the admin handling it, hopefully you get a response asap

[abstract roost]

ok thx

[spare widget]

No problem

[ruby rampart]

every time i log in on a rustoria server it says ban evasion but i dont know what is means can someone help me?

it only happens when i join a rustoria server

[livid tapir]

It means you were banned on your alt account

[ruby rampart]

i dont have an alt

[livid tapir]

If you were banned from rustoria on any account you are not allowed to create a new one and continue playing.

[livid tapir]

!appeal

[marble mantle]

Hey, @ruby rampart

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[livid tapir]

If you believe you were wrongly banned, please submit an appeal

[ruby rampart]

ok

but its weird because i dont have an alt

[untold terrace]

any admin can help me please ? i find a team that has more than the cap and they about to raid me

[frank flame]

rewipe eu small wtf is that

[livid tapir]

What’s up @cunning sun do you need help?

[cunning sun]

yea

[livid tapir]

What’s the issue

[cunning sun]

i bought vip in EU main 7 days ago，it hasn't arrived yet.

[candid nebula]

OPEN SLOTS MY GUYS WE WANNA PLAY

[livid tapir]

Are you sure you made the purchase for the right server?

[cunning sun]

yea

[livid tapir]

!serverslots

[marble mantle]

Hey, @candid nebula

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[livid tapir]

Then put a ticket in #payment-support and it should be cleared up relatively quickly

[frank flame]

REWIPE EI SMALL SHITTY MAP NO MILI NO LAUNCH WTFF

[livid tapir]

Please if you do not need support use #general

[velvet cliff]

Rewipe Eu small

[short portal]

REWIPE REWIPE REWIPE EU SMALL

[rain glacier]

REWIPE EU SMALL

[analog prism]

rewipe eu small.

[sturdy storm]

rewipe

[livid tapir]

@odd scarab do you need any help?

[odd scarab]

yes 🙂

[livid tapir]

what is the problem

[odd scarab]

bought 10min ago vip still doesnt work

[livid tapir]

have you restarted your game?

[odd scarab]

ok nvm

[livid tapir]

ok cool

[odd scarab]

anyway ty

[livid tapir]

it usually takes a minute lol

enjoy your wipe

[odd scarab]

Ty 🙂

[final ravine]

Hello today i tried to log in to eu small but unfortunately im banned for cheating... It really surprised me becouse im actually bad at the game and never cheated here theres my id - https://steamcommunity.com/id/samurai12k/ please answer ASAP

[livid tapir]

!appeal

[marble mantle]

Hey, @final ravine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[livid tapir]

Submit an appeal there and you should receive and answer in 1-3 days

[fair hound]

Am i going

to get unbanned??...

[livid tapir]

Have you submitted an appeal?

[fair hound]

yes

[livid tapir]

How long ago?

[fair hound]

and 2 of the support guys told me an admin will talk to me but nothing happened

[fluid grail]

Have you contacted an admin about the map,etc?

[fair hound]

last night

[livid tapir]

then you might have to wait a little longer

ban appeals usually take between 1 and 3 days

[umbral fulcrum]

When the electricity is working well on the server, are you going to fix it?

[final ravine]

you can check my appeal? @livid tapir

[livid tapir]

this is a facepunch issue that rustoria cannot fix

[livid tapir]

I am not an admin sorry, you have to wait for the admin that banned you to view your appeal

[final ravine]

ok :c

[fair hound]

bruh, im gettin unbanned till someone comunicate w me xd

[livid tapir]

Did it say "come to discord - name"?

[spare widget]

@fair hound @final ravine Send me your Steam 64 ID please -it'll be something like 76561183018083180 https://rustoria.co/getmyid

[fair hound]

881162023

[spare widget]

It'll be something like 765611830180188 still

[final ravine]

76561198396322179

[spare widget]

Awesome job, jas 🙂

[final ravine]

:]

[fair hound]

what

[livid tapir]

send him your steam id

[final ravine]

I will get unbanned?

[fair hound]

881162023

ins´t that correct?

[spare widget]

Not at all 😦

[silk nebula]

https://rustoria.co/getmyid

[fair hound]

o one sec

[final ravine]

I will get unbanned?

[fair hound]

76561198154714070

[spare widget]

@final ravine Looking into it now

@fair hound Nice!

[final ravine]

thanks :]
\

I can skip the line ?

[sand rampart]

@spare widget Will u fix puzzles on eu long guysd?

its so incredible lagged

[livid tapir]

zen zen is looking into your ban now @final ravine

[fair hound]

what about mine 😦

[final ravine]

okay

[fair hound]

i was first xd

[final ravine]

🤫

[livid tapir]

electricity right now is bugged but it is on facepunches side i believe, i dont think rustoria can fix anything related to that

[sand rampart]

Ah ty dude, i thought its lagged from the server side

mb then:)

[near halo]

REWIPE EU SMALL MAP IS SHIT

[spare widget]

@final ravine Wait 5-10 minutes and you should be fine to connect

[final ravine]

thanks

[fair hound]

and me?

@spare widget

bro...

[spare widget]

@fair hound Which server are you trying to connect to and what does it say when you try to connect? I'm not seeing that your account is banned.

[fair hound]

5x

zeus 5x

[spare widget]

NA or EU? Since we have two

[fair hound]

US

[spare widget]

Second part of my question, what does it say when you try to connect?

[fair hound]

lemme take a screenshot

[spare widget]

Thank you

[fair hound]

one sec, loggin in

watch

the private chat @real wolf

@spare widget

[spare widget]

@fair hound What's your name in-game please?

[fair hound]

Cassus Fett

[spare widget]

You posted the wrong Steam 64 ID

[fair hound]

rlly

[spare widget]

Yes but it's okay

[fair hound]

what, im sory idk i can´t get the right one 😦

[spare widget]

76561198841427751 That one for future reference

Memorize it please and never forget it

I'm just kidding but for real, that's the correct one

[fair hound]

ok

:V xd

[spare widget]

It looks like your ban does remain until October 20th 8:33 PM EST

[trim valley]

Are building exploits allowed, like scritly for building not like glitching stuff below the map?

[fair hound]

i know but i got banned unfairly...

[spare widget]

Your teammate was gamebanned by EAC while on the server

[fair hound]

i wasn´t playing with any cheaters...

What??? who

Wich one

[spare widget]

Full gamebanned by Facepunch

[fair hound]

WHAT??

THAT KID

OMG

[spare widget]

Yeah, don't play with them anymore and be careful of playing with cheaters

It's not the end of the world unless it becomes a pattern

[fair hound]

i never liked that kid anyways, like why would u cheat omg

[spare widget]

If you suspect someone of cheating, kick them and report them. Hopefully no problems with you in the future

[fair hound]

bro can i get unbanned i spent so much time on the server i swear to god i didn´t knew he was cheating

i mean it is unfair 😦

[trim valley]

@spare widget are building exploits allowed on rustoria? Like exploits as a result of the building system?

[spare widget]

@trim valley Depends I guess- not things to like shoot through walls but stuff like bunkers and whatever, absolutely fine

[trim valley]

can i type it to you on pm?

i dont want ppl to know what exactly i have found

[fair hound]

@spare widget pls

[spare widget]

Yeah, message me whatever @trim valley

@fair hound Sorry, it's normal policy to ban a team who's found playing with a cheater :/ Just be careful in the future and try to do your due diligence. If it becomes a pattern that you continue to do then it becomes a big issue but for now you'll just be banned temporarily until the 20th. Hope whenever you get back on that you have a good time

Blame it on the hacker, not us please

[fair hound]

ok

thabkyou anyways 🙂

[spare widget]

@fair hound No problem, always want to help get you an answer, thanks for understanding and have a great day over there

[jovial wharf]

yoo spookyzen

Can you help me out ?

[silk nebula]

sorry dude! admins are very busy now, but what can i help for?

[livid tapir]

@floral obsidian whats up do you need support?

[floral obsidian]

Yes

I need a admin

[livid tapir]

to help with what, the admins are a bit preoccupied right now

[floral obsidian]

I would like to talk to sprunt

Okay I just have ask him something

Let me know when he is available

[livid tapir]

maybe send him a DM

[floral obsidian]

Ya I did

[livid tapir]

Were you banned and does it say "Come to discord - Sprunt"?

[floral obsidian]

Like almost 1 hour ago

No I am not banned it’s something

Different

[livid tapir]

Sorry then bro, gotta wait for his response

[floral obsidian]

Okay

[dry junco]

when is toria US main wipe in GMT

[livid tapir]

7pm

[wide solar]

where can i reprot somebody?

[spare widget]

@wide solar In-game with "/ticket add (your report with details)"

[rough venture]

how do i get unbanned ive been falsely banned

[lilac nova]

Please submit an appeal at https://bans.rustoria.co/user/appeal

[wispy dust]

!appeal

[marble mantle]

Hey, @wispy dust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[bleak mirage]

!appeal

[marble mantle]

Hey, @bleak mirage

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[wispy dust]

Bro cmon its been 7 days and my appeal hasnt been reviewed can someone pls help me out

I want to play wipe with my team

[zealous kettle]

Will let the banning admin know, apologies for the wait.

[spice glade]

Focus on 10x eu is hacking is it possible to get him banned rn

[wispy dust]

@zealous kettle thank you spooky

[safe totem]

why did i get banned someone help

[silk nebula]

hey dude you’d better do it In-game:/ticket add (your report details) and admins will check it out asap.

[lilac nova]

Please submit an appeal at https://bans.rustoria.co/

[safe totem]

iv done an appeal and nothing has happend

[lilac nova]

Standard response times are 1-3 days but can be more or less based on the situation. Please be patient

[safe totem]

ok bro

[near halo]

can I have the map download for rustoria us main? i cant automatically download it when logging in because i am on college campus

[pseudo bear]

!mapfiles

[marble mantle]

Hey, @near halo

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[near halo]

it's neither of those

!mapfiles

[marble mantle]

Hey, @near halo

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[lilac nova]

https://github.com/Ryan-J-D/Rustoria.Maps

[near halo]

ty very much

[lilac nova]

However it wont be uploaded until the actual wipe of the server

[near halo]

damn

i'll be stuck in queue then

[neat lantern]

I got banned last week, I have 1 more day left on my ban, anyway I can get unbanned?

[livid tapir]

!appeal

[marble mantle]

Hey, @neat lantern

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[livid tapir]

But the appeal time is 1-3 days so honestly just wait it out

[frigid zinc]

i would like to report someone on the 5x us trio server for playing with more than 3 people

[gleaming hound]

/ticket

[livid tapir]

!ticket

[marble mantle]

Hey, @frigid zinc

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

Hey, @frigid zinc

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[gleaming hound]

Why is #general on a 5 min slowmode?

[livid tapir]

People were spamming earlier

[gleaming hound]

Ah

[livid tapir]

Yup

[near halo]

can i transfer my vip on another rustoria server???

[silk nebula]

maybe you should go to this channel and see if it will help you about that. #payment-support

[native trail]

/ticket

[marble mantle]

Hey, @native trail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

Hey, @native trail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[shadow maple]

@ZenSpooky👻 you have some time to speak?about an report?

@spare widget

[silk nebula]

hello there! please do not tag admins unnecessarily they will check tickets asap thx for understanding!

[shadow maple]

I neet to epxlain about an situation

Ans how i know he is admin on medium

[silk nebula]

yes I could understand. But admins are very busy now. If u need to explain ur situation then plz make another ticket and don’t forget to add ur first tickets ID

[livid tapir]

@young flare whats up, do you need help?

[neat lantern]

!appeal

[marble mantle]

Hey, @neat lantern

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[livid tapir]

@young flare Do you need any help?

[near halo]

Elfo?

[timber rock]

yo can i talk to an admin

[silk nebula]

not an admin but what can I help you?

[timber rock]

uhh i got falsely banned

[silk nebula]

if u believe that u got a wrong ban then the best way for u is to appeal.

!appeal

[marble mantle]

Hey, @silk nebula

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[timber rock]

i did

but but it said it would take 1-3 days

and wipe is today

[near halo]

When does [EU] Rustoria.co - 10x No BPs...... wipe?

[silk nebula]

Standard response times are 1-3 days but can be more or less based on the situation. Please be patient

[mellow tundra]

#oldserverinfo

[rare ermine]

apparently the satellite dish on eu long aint working

[sonic scroll]

i got banned for "hacking" when i was offline

[knotty talon]

!appeal

[marble mantle]

Hey, @sonic scroll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[sonic scroll]

ty

[wispy dust]

!appeal

[marble mantle]

Hey, @wispy dust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[wispy dust]

@balmy cypress

cmon man its been 7 days

[ornate wave]

how i can report a cheater?

[silk nebula]

!ticket

[marble mantle]

Hey, @ornate wave

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ornate wave]

the problem is that is a russian name! i don't know how to write it!

[silk nebula]

Press F7 u could see his steam ID

[silk nebula]

The appeal time is 1-3 days but it can be more or less based on different situations. Please be patient.

[silk nebula]

and plz do not tag any admin

[wispy dust]

Dude I’ve been patient this is absurd 7 days

[ornate wave]

useless, still killing us

[hollow bough]

It will take time to review the evidence

[wispy dust]

What evidence is there I never charge back he got his money

[lilac nova]

Admins are aware. The banning admin will review your appeal once he is available

[manic anvil]

yo do you think we could re wipe zeus us every aggres that the map sucks donkey pen

like what is this https://i.imgur.com/yvobbqE.jpeg

BRO https://i.imgur.com/r16WJxd.jpeg

[hollow bough]

Ok that one is an actual problem

[manic anvil]

can we plz get re wipe everyone was asking in game chat this is the worst map generation ive seen shit underwater

[hollow bough]

What else is underwater?

[hollow bough]

If the only problem is the one oxums and the map generation it doesn’t seem like there is enough of a problem to need to re wipe

[manic anvil]

i was just saying that the oxyms underwater dome doing its own thing vibin on a ice rock all quarrys are on islands and everything is super spread out

map generation broke

[ivory pecan]

when is eu long electricity getting fixed

[hollow bough]

What do you mean?

[ivory pecan]

its fucked

i have reported it

turrets dont shoot ppl

cant do monuments with cards

[hollow bough]

That may just be a face punch issue with the new update but I’ll look into it

[ivory pecan]

been like it for 2 days now

nah all other servers are fine

[silk nebula]

its a facepunch issue which is out of our control.

[hollow bough]

Thank you tornado

😘

[dapper ridge]

Facepunch can't fix these too, Something is flooding server requests with electricity. All puzzle-doors are broken and all electricity works with 30-40 min delay. I meet similar problems on other servers - big farms and complex schemes with repetitive actions - someone looped and the server request processing queue gets clogged.

Perhaps we need to write to facepunch more actively and ask them to somehow consider this problem.

[dark radish]

Probably could F7 and report bug

[humble vessel]

whats up with nodes

is it same on non toria servers as well?ž

[quick jasper]

Facepunch issue it seems to be

[void condor]

The issues with the nodes has been a thing for a while now, reported it numerous times

It's not an issue specific to Rustoria, seen it on a few servers now

[near halo]

Ok I have an issue that I ran into on, Rustoria.co - 5x No BPs [Solo/Duo/Trio] server

I was with my team members which was a trio so max group size I walk up to another base that wasn't ours but people that we were enemies with that were doorcamping us, I walked up to their double armored door and tried to guess their code, it worked and then I got kickbanned from the server and my team member said all the people that were on that team also got kickbanned, I tried to rejoin the server and instantly got banned, I looked for the reason I got banned which ones Exceeding group size of 3, I just wanted to ask If I was able to get unbanned cause I feel like i got unfairly banned as all I did was guess the code on someone's base. I enjoy the server and enjoy playing with friends and I'm just sad that I got banned for this reason. Thank you. My name on Steam is Eclipse, https://steamcommunity.com/profiles/76561199089215279/

[quick jasper]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[eternal aurora]

this guy should get muted

[quick jasper]

ServeR?

[eternal aurora]

rustoria eu main

[quick jasper]

Handling it.

[near halo]

Will appeal as soon as it lets me I guess it hasn't been long enough and it said it didn't see I was banned

I sent it

[quick jasper]

Just need to wait patiently for an admin to review it

[near halo]

Ok thank you

[rustic pier]

I'm trying to link my youtube and its blocking me saying the following

"This app is blocked
This app tried to access sensitive info in your Google Account. To keep your account safe, Google blocked this access."

Any solutions? Also when can't link twitch having an api error when I tried.

[quick jasper]

Youtube and twitch is down.

[rustic pier]

First issue is a security error and second is when I am being redirected back to the rustoria page this seems unlilkey?

[quick jasper]

Your just not able to link YouTube and Twitch, were working on the issue, but not ETA on it.

[rustic pier]

Ok thank you

[somber marsh]

i have vip but im in a queue?

[tacit vortex]

If the Vip has been recently bought it can take a little to come through sometimes

[somber marsh]

nah ive had it for a week

month

[tacit vortex]

youve had it for a week or for a month?

[somber marsh]

the month vip for aweek

Can i get some help?

I have restarted my client and stuff, still in queue....

[quick jasper]

Hey bud make a #payment-support ticket.

[daring umbra]

Admins we have found mesh on US small vanilla that youre able to get under rock/map

[quick jasper]

!ticket

[marble mantle]

Hey, @daring umbra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tame basin]

!appeal

[marble mantle]

Hey, @tame basin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

i got muted for 12 hours for fuck all

[timid sand]

How do you follow on twitch and youtube. Everytime I try to do it, it says something went wrong and this app is blocked.

[silk nebula]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[silk nebula]

youtu and twitch is down

[heavy wraith]

/ticket

[marble mantle]

Hey, @heavy wraith

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[heavy wraith]

can i get unban i got ban because i wrote polish word with part "pki" its "chlopki" meaning boys

with "a"

[timid sand]

Oh, cause' it's been like that for so long for me

[silk nebula]

yep check iris reply

[silk nebula]

!appeal

[marble mantle]

Hey, @heavy wraith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

Any admin , this is COMPLETE FUCKING BULL SHIT I have 2.8k FUCKING hours. IM SKILLED AT THE GAME AND YOU GUYS TREAT ME LIKE THIS HAVE U EVER HAD GOOD PLAYERS IN UR SERVER I PAY MONTHLY TO BOOST U GUYS TO SUPPORT U GUYS AND U BAN ME FOR CHEATING I DONT CHEAT AND U KNOW I DONT ITS SKILL ITS ALL SKILL.

IVE NEVER BEEN THIS MAD WITH A SERVER BEFORE, IM SORRY IM GOOD AT THE GAME IM NUTS AT THE GAME AND I CANT EVEN DONT ANYTHING ABOUT IT BUT TRY TO PLAY ASS CAN SOMEONE HELP ME LIKE U GUYS DENIED MY APPEAL WITH NO RESPONSE

have you made a ban appeal?

yes i have

u guys denied it. its getting old. first my friends that taught me rust.

and now me.

im sorry im good at the game. but 1 gosh damn motha fucking thing i can promise is that i dont put money on a server if i was literally cheating. im not that fucking stupid

i have nearly 3k hours i play MAIN Scene with insanity and some of the best players on scene and u guys treat skilled players like this.

u guys know fuck well that there is SO many better players then me on ur long servers medium and large but u pick me while im rolling kids on ur servers.

i love ur servers man i love them

i play them all the time but i get banned for "cheating"

admins please

[silk nebula]

not an admin but how I can help you?

[near halo]

cheater

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[silk nebula]

yes u are doing great!

[shrewd belfry]

/ticket

[marble mantle]

Hey, @shrewd belfry

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[silk nebula]

In-game:/ticket add (your report details)and admins will check it out asap!

[near halo]

ok thanks

[wary osprey]

floating hot spot bug has returned

[stray marsh]

Thanks for the heads up. This is a global FP issue and they have been working on it!

[wary osprey]

well they patched a few days ago with a fix

but still here

[near halo]

@stray marsh

can you check my ticket

[silk nebula]

plz do not tag any admins. Like I replied they will check it out asap. Plz be patient. Thx for understanding!

[heavy wraith]

i have still ban after 1h

[safe geode]

it could take a lil bit longer:)

[heavy wraith]

what u mean a bit?

[safe geode]

the system needs to catch up give it like 10 mins

[heavy wraith]

ok

[quick jasper]

Ban system sorta like a que, can take 10-20min for it resync it self (:

[heavy wraith]

i have ub already

[quick jasper]

Yea, since its on a like a que of sorts, it can take a little longer, sorry.

[sacred brook]

Any admin on Eu small?

[near halo]

no

[sacred brook]

there is cheater

needs to be banned instant !

[quick jasper]

!ticket

[marble mantle]

Hey, @sacred brook

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[sacred brook]

/ticket SUB TO JIBBLETS YT

[marble mantle]

Hey, @sacred brook

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spiral crag]

I need an admin rn, seems like a group of cheaters on EU Long, tp to me if possible

[quick jasper]

Please make a /ticket

[spiral crag]

I did 🙂

[quick jasper]

The admins will review at as soon as they can

[spiral crag]

Aight, thanks!

Can you tell me who the admin on the case is? I've got more evidence, and I can see he just banned one of them

[sacred brook]

We lose all gear with cheter on eu small and before he got banned he gave loot to his friends

what a bad wipes start

[spiral crag]

@quick jasper ? 😄

[wheat leaf]

/ticket

[marble mantle]

Hey, @wheat leaf

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ashen bluff]

Can someone help me with a payment issue?

[tacit vortex]

go to payment support channel

[prime marsh]

im in support can someone help me?

@wraith hemlock

<@&274971100184576010>

[quick jasper]

What’s wrong

[wheat leaf]

Can somebody explain to me how seemingly my doors were opening all of a sudden while i wasn't touching my keyboard, 5 min chopper drives up with the raids, they go all the way in, foundation wipe me, then they add me on disc after calling tthem out, and it says on his profile Rustoria.Co | DM me for support

[quick jasper]

Well our admins do not interfere with game play. By no means.

[quick jasper]

What server is this on?

[prime marsh]

!ticket cvf is the name please check their entire team. rustoria main us... suspicious of cheats

[marble mantle]

Hey, @prime marsh

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wheat leaf]

Rustoria EU 14/10 Zeus 5x

[wheat leaf]

either one is playing or you have an imposter i suppose

[stray marsh]

All admin activity is strictly monitored. We are the largest Official server group in the entire game. No one here would risk losing that status by doing what you have described.

[wheat leaf]

Well somebody did

[stray marsh]

I guarantee you that they did not.

[wheat leaf]

then you have an someone prenting to be from you guys

pretending*

[stray marsh]

If you have information that you would like to provide, we would be glad to look into it.

[wheat leaf]

uhm yeah what do you want

no recordings tho

[stray marsh]

The name of the person that you are reporting or any identifiable information that you have.

You can DM it to me.

[wheat leaf]

sure

[vagrant field]

@zealous kettle hey can you help me I have no VAC bans on my account and I'm trying to log into Long and it keeps kicking me for ban evasion

[wheat leaf]

YO ADMIN WHY CANT I WRITE YOU

[stray marsh]

Closed my DMs again, try now

[wintry sun]

yo admin how long is my ban

@stray marsh

[vagrant field]

@stray marsh hey can you help me I have no VAC bans on my account and I'm trying to log into Long and it keeps kicking me for ban evasion

[hollow bough]

please dont tag admins

[hollow bough]

please dont tag admins

[vagrant field]

okay well do they just read chat ? am I in the right place?

[north crest]

!appeal

[marble mantle]

Hey, @vagrant field

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[north crest]

It should say when you try and load in.

[wintry sun]

Nah its doesnt

Exedding group limit

[north crest]

when were you banned?

[wintry sun]

I dont recall we did it but we just made an alliance

5 minutes ago

[north crest]

then it is most likely 7 days

[lilac shadow]

i bought a kit but it says i didnt purchase it, please help me.

[north crest]

!appeal

[marble mantle]

Hey, @wintry sun

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[wintry sun]

Yeah I did appeal but just annoyed about it, if we did do it I couldn't have known

[quick jasper]

Hey bud, make #payment-support ticket here they can help you out.

[lilac shadow]

i did

[quick jasper]

Alright just need to be patient, only a select few can actually do those tickets.

[lilac shadow]

ok

[acoustic reef]

i got banned for playing with hacker when i deadass played 2 days of wipe

[quick jasper]

!appeal

[marble mantle]

Hey, @acoustic reef

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[winged egret]

yo im banned for playing with ban evader how long does that ban last?

[spare widget]

@winged egret Can you join Waiting for Support?

[west osprey]

Feel free to join waiting for support

[spare widget]

https://discord.gg/YpjeJt5e

[heavy wraith]

admins

GRUD CHEATING CANT KILL HIM

HE IS DESPAWNING LOOT

U17

COME HERE

[west osprey]

!ticket

[marble mantle]

Hey, @heavy wraith

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[heavy wraith]

i made it

in game i can stream for u it

on discord

[fringe beacon]

Where to apply for unban?

[spare widget]

@fringe beacon https://bans.rustoria.co/

@fringe beacon Can you join Waiting for Support?

[fringe beacon]

yes

[heavy wraith]

admins R15 base grud is here

doing same shit

@west osprey

[timber bridge]

Don't tag staff unnecessarily she has already told you to make a ticket.

[alpine stirrup]

why did fetty and mochi get ban

they spend so much money on kits, they didnt do anything

[mellow glen]

we dont disclose of that information

[alpine stirrup]

its all me i just wanna ban evade casue this my fav sever

dont even wanna cheat if u want handcam ill give u one

[mellow glen]

melo

didnt i tell u yesterday

[alpine stirrup]

other than that bye rustoria after 6000 hours ;p;

[mellow glen]

to knock the trolling off

[alpine stirrup]

yea lol

im done im going back to val

[mellow glen]

great

dont let me catch u out here again

use #general

[timber bridge]

Admins are working diligently to get to all tickets. Please be patient

[mellow glen]

im also going to remove your message

just cuz u cant be linking him cheating

regardless of it being super blatant or not

[sturdy horizon]

Aight sorry. Its just frustrating when me including every base around us are losing stuff becaue of it

its been going on for 1 - 1/2 hours

[mellow glen]

I understand ur frusterated

our admins work as fast as they can

[sturdy horizon]

No worries, and thanks

[mellow glen]

to get through tickets as they are recived

[finite canyon]

b

[lilac shadow]

its been 2 hours and an admin still hasnt contacted me\

[west osprey]

Contacted you about?

[lilac shadow]

they said luke would be with me shortly

but that was two hours ago

i got a kit but it said it was gifted, I never clicked gift and made sure i put in my own steam, so now ive lost my money and my kit

[west osprey]

Unfortunately you will need to wait for a response from him as he is the only admin who can assist.

[lilac shadow]

ughhhh

its been two hours with no response

[near halo]

How do I get dedicated player role?

[quick jasper]

2k hours on one server

[lilac shadow]

why have i still not been messaged

its been almost three hours

this i getting ridiculous\

[silk nebula]

like lorie said u need to wait for him as hes the only admin who can help u

[lilac shadow]

but 3 hours?

[silk nebula]

yes they are very busy so just be patient

[wispy dust]

!appeal

[marble mantle]

Hey, @wispy dust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[wispy dust]

Vrizzy try 8 days

Still waiting though 🙏

[lilac shadow]

aint no way

i think its a scam

tbh

[oak iron]

I promise you were not scammed, the one that can help you is likely off for the night. I'll be honest you'll prob have to wait till they're awake.

[lilac shadow]

8 days tho

thats extreme

[wispy dust]

Yah my shit is not heard of literally had my friend Johnny appeal yesterday and he got unbanned

[lilac shadow]

for me i bought a kit and they gifted it to someone instaid of giving it to me

[quick jasper]

Your ticket is much different then his.

[wispy dust]

Does this help luke show that I didn’t charge back

Like this happened 1 months ago

[lilac shadow]

mine is just a simple give me my kit please i paid 40$ for it

[quick jasper]

You need to understand only few people can do your payment tickets, and the person is most likely sleeping due to it being about 4am for them.

[oak iron]

Like I said, he's likely asleep at the moment. It's very late for him. I'm sure he'll get to you soon after he wakes up. I understand it's frustrating, but unfortunately we do have to sleep and I ask that you please just be patient. You will not be scammed.

[lilac shadow]

sorry

im just havin a rough week ill chill

[oak iron]

I completely understand I'd be a bit frustrated too. It'll be dealt with though (:

[oak iron]

As for you I'll pass word on to Luke to help remind him, he is extremely busy.

[solemn fjord]

how do you get vip?

[near halo]

are Luke and Ryan related?🤨

[quick jasper]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[thick lance]

guy on rustoria us main flying in compound's and stealing furnaces

" シャシュンガ "

[quick jasper]

!ticket

[marble mantle]

Hey, @thick lance

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[thick lance]

i cba doing a ticket he's literally going full deep thru the walls

and stealing everything

[quick jasper]

Admins will look at as soon as possible

[thick lance]

its done

he's banned we got everything backt

[quick jasper]

Nice

[still pier]

any admin

any admin?

[tough bane]

Hello mate, if you need any support or want to get in touch with someone from the Staff feel free to private message me or join in #368790610783764480.

[still pier]

Is there any administrator who can help me remove a VPN ban? My friend complained on the official website, but his complaint was rejected. I wonder if an administrator can help me remove the VPN ban directly.

[lilac nova]

Maybe your friend is banned for other reasons. VPN ban appeal normally will not be denied.

[still pier]

I will check later

make sure that

[quaint patrol]

If it was a VPN banned the appeal would not be denied

[tranquil berry]

Hello, someone help me please, my friend take ban evasion for nothing , how can i fix this?

[slow birch]

Sorry can I just clarify what you are asking. So your friend has been banned for ban evasion? You want to know what steps to take.

[tranquil berry]

I wanted to ask you to check this error.

[near halo]

I can speak Russian, want me to translate?

[slow birch]

If you wouldn't mind need a screen shot of what the message is when they try and connect

[near halo]

Какая ошибка у вас там в игре?

[near halo]

Скинь скришот здесь пожалуйста

@tranquil berry

[tranquil berry]

Sec

[near halo]

Это когда твой друг получил бан на другом аккаунт

@tranquil berry

Он использовал читы

[slow birch]

For this Ban type there will need to be a Ban Appeal entered. To appeal this ban go to this link https://bans.rustoria.co/

[near halo]

Для этого типа запрета необходимо подать апелляцию на запрет. Чтобы обжаловать этот запрет, перейдите по этой ссылке https://bans.rustoria.co/

[tranquil berry]

yesterday. He didn't use cheats.

[near halo]

другом аккаунт братан

здесь они все знает про другие анкеты

перейдите по этой ссылке https://bans.rustoria.co/

[tranquil berry]

The appeal is pending since yesterday. I would like to speed up the process somehow.

[near halo]

Alright seems like he can speak it fine👍🏻

Cheers @slow birch

[slow birch]

The appeal can take up to 3 days you will have to wait if you get to day 3 message me and I will push it up to the admins for reaching the time.

[tranquil berry]

Okay, thanks for the help.

[slow birch]

Anytime but please do just send me a DM if it goes over the 3 days

[tranquil berry]

Okay, but I wouldn't want to wait 3 days when a person got banned for nothing.

[slow birch]

I understand that but these things do take time the admin team will look into the matter and all the evidence they to come out with the correct outcome. There also has been an increased number of people appealing from what I have seen in discord so it is taking a little longer

[tough bane]

Dear @dusk willow,
if you do have any issues with an admin I would recommend you to get in touch with either @real wolf and/or @balmy cypress. Just dm them with the info and details and they will respond as fast as possible.

[cursive hedge]

!ticket

[marble mantle]

Hey, @cursive hedge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[waxen venture]

Hello, admin Rustoria eu main, can you help me ?

[tough bane]

Hey there. I am not an admin but how can I help you?

[slow maple]

Whats up?

[waxen venture]

i get 2 ticket for hacker , and he is not banned

i know he play with hacks

he is online now and play

[slow maple]

Tickets are looked into as soon as possible. We review them in the order that they come in.

Can you give me your Steam 64 ID?

https://rustoria.co/getmyid You can use this for help

[waxen venture]

my ?

[slow maple]

yes

[waxen venture]

yes

https://steamcommunity.com/id/dew1337/

and this hacker

https://steamcommunity.com/id/FarkasX/\

[slow maple]

Ok, Will look into it! Thanks

[hardy kiln]

can someone help me set up my rust server plz

[tough bane]

Check my dm

[reef bloom]

help someone everytime after asset warmup the entire rust crashes

[tough bane]

Add "shaderwarmup 0" and "assetwarmup 0" to your rust starting options.

And may change it in the config file in the Rust folder. That should solve the issue.

[shadow spoke]

How do I submit a ticket with a video attached

[tough bane]

If you'd like to report someone please go ingame and use the global chat with the command /ticket. If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

[reef bloom]

just type it do i add spaces

could u tipye it so i could copy and past it nuclear

[tough bane]

Just go ingame, open your console and write shaderwarmup 0 ENTER
same then with assetwarmup 0

[reef bloom]

oh thanks

[tough bane]

If you want to have that permanent go to your RUST folder and open config.cfg with editor and paste the same thing in there

Check with F5 (Search) if it is set there already...

[reef bloom]

what up could u join a call in 4 min so u ccould show whall i share my screen

cant spell

[south karma]

can i talk to ryanjd

I'M Bambiツ: 내가 제일 싫어하는게 인종차별주의자랑 흑인이야

[slow birch]

What is the issue please maybe we can help you.

[south karma]

this player is being racist

[slow birch]

Can you DM me a translation please

[desert willow]

!appeal

[marble mantle]

Hey, @desert willow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

any admin avaliable

there is guy exploiting

[torpid plover]

!help

[near halo]

we dont know his name, if u can just join the server il tell you where he is

<@&274971100184576010>

[tough bane]

Dear Big Grin, if you can make a video of it and upload it in a ticket where we can see all details. Thank you.

[tough bane]

How can I help you.

[near halo]

dont know who he is

[tough bane]

Yeah but you can make a video of the area there and the coords and paste it in the ticket. So admins will be already aware.

[near halo]

man i know everything but the problem is that we took heli down and hes using exploti "safe zone" u cant kill him

and he just running, how tf should i know who he is, also admins wont know it by the video without having the name or steam id ...

[silk nebula]

have u submitted a ticket for that?

[orchid rampart]

!help

[silk nebula]

hey dude what can i help for?

[orchid rampart]

I have a friend falsed accused of hacking

[silk nebula]

!appeal

[marble mantle]

Hey, @orchid rampart

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[silk nebula]

if you have any questions about any bans,plz appeal in time!

[orchid rampart]

He’s from Korea do you think that’s a reason why his ip is different from us

[silk nebula]

im sry i dont know about that,plz just submit an appeal,and usually it takes about 1-3 days,but maybe more or less based on the situation!

[orchid rampart]

Ok

[near halo]

yes already did

[silk nebula]

ok then im sure that admins will review it asap as they are able

[frail temple]

smh

[quick jasper]

Server?

[frail temple]

eu main

[quick jasper]

Oh nvm

He gone lol

[frail temple]

xD

[quick jasper]

Well one is

i'll deal with the other one.

[frail temple]

if there are people spamming the n word in voice chat outside my base, can u ban them?

[lilac nova]

No, we do not moderate voice chat

[frail temple]

how do the toxic bans happen then?

[quick jasper]

@frail temple Players have been dealt with, i'll watch chat, for while.

[frail temple]

say hi 🙂

[stone stirrup]

Hello, how can I send a report with clip ?

[quick jasper]

!ticket

[marble mantle]

Hey, @stone stirrup

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[quick jasper]

You can put it into the ticket (:

[low falcon]

might wanna look at a guy that used to be in the discord mattaz_giaco#6420 he's offering fake prizes to people in this discord.

[silk nebula]

!scam

[marble mantle]

Hey there, @low falcon

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

[copper fractal]

What can i do about a esp RAID in Rustoria Eu Long? They just fly into our rockets

[quick jasper]

!ticket

[marble mantle]

Hey, @copper fractal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

Do VPN bans come up as 'hacking'?

(Chinese friend got banned, don't think he was cheating cause he isn't the best)

[quick jasper]

Depends, but he can put in an appeal here https://bans.rustoria.co/

[near halo]

Already doing that, just was curious.

[quick jasper]

I've seen different reasons, all depends.

[near halo]

How come some VPN bans come up as hacking? Is it a mistake made by easy anti cheat?

[silk nebula]

sometimes yes

[near halo]

Interesting

hopefully it's just cause of vpn

[median tulip]

My friend has been handled because of VPN. Can you help me cancel it

[livid tapir]

!APPEAL

[marble mantle]

Hey, @median tulip

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[median tulip]

!APPEAL

[marble mantle]

Hey, @median tulip

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[median tulip]

He had appealed, but the process was too long. The server was over by that time

his steam ID is : 76561198382228553

[near halo]

What he's trying to say is, "by the time he gets unbanned the server will be dead"

he's one of my teammates

[median tulip]

yes yes

[silk nebula]

Standard response times are 1-3 days but can be more or less based on the situation.

[median tulip]

[near halo]

我们无能为力，他必须等待

[median tulip]

ok

thank you .i love you

[silk nebula]

管理员非常繁忙，所以需要你的耐心等待，感谢理解！

[median tulip]

i know,thanks .love you man

[stone stirrup]

/ticket

[marble mantle]

Hey, @stone stirrup

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

Sorry for the inconvenience, have a good day

[silk nebula]

always at ur service,have a good day!

[stone stirrup]

What's the command to reply to a ticket IG please ?

[livid tapir]

you dont, you create a new ticket

[umbral fulcrum]

пидарасы конченные, электричество не работает, почините нахуй

[livid tapir]

what language is this^

im trying to translate but dont know

@vagrant veldt do you need help?

[livid tapir]

Please respect staff

[livid tapir]

Пожалуйста, уважайте персонал, это проблема фейспалма, которую мы не можем исправить.

[umbral fulcrum]

@livid tapir Why do more slots if the server can't handle it?

[livid tapir]

!slots

[marble mantle]

Hey, @umbral fulcrum

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[umbral fulcrum]

guarantee the best performance ? Какая нахуй производителность. Из за того что сервер не осилить столько людей, электричество не работает.

[livid tapir]

Электричество отключили из-за фейспалма, а не из-за Рустории. Это не имеет никакого отношения к количеству игроков.

[proper raven]

вайпы с чертежами либо без?

[umbral fulcrum]

@proper raven каждый месяц с чертежами

@livid tapir и что ты хочешь сказать этим, на остальных официальных серверах электричество не работает ?

[proper raven]

я просто не опотный растер, сейчас все играют без чертежей?

[livid tapir]

Blueprint wipe - первый четверг каждого месяца

[umbral fulcrum]

@proper raven все давно все изучили

@livid tapirи что ты хочешь сказать этим, на остальных официальных серверах электричество не работает ?

[livid tapir]

Я имею в виду, что у facepunch есть несколько проблем, например, автомобильные эксплойты и т.д. Проблема с электричеством не на стороне Rustorias.

im trying to keep up but i dont speak russian sorry for the delay between messages

[livid tapir]

@umbral fulcrum

[slate fern]

/ticket

[marble mantle]

Hey, @slate fern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[slate fern]

!appeal

[marble mantle]

Hey, @slate fern

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[left verge]

UNBAN PLEASE

[rotund vigil]

unban me

[tough bane]

?banappeal

[marble mantle]

Hey, @rotund vigil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[rotund vigil]

the appeal takes way to long

and is unhelpful

[torpid plover]

Hello can i have an admin in voice ?

[livid tapir]

what do you need help with @torpid plover

[tough bane]

It‘s the only way to go there. Please be patient and wait for a response there.

[torpid plover]

some guys that were cheating and clipping through walls, we got the videos showing one of them inside, and we got screenshots showing more members of their group

[slate fern]

Does it help if we mention that the guy in our group that got banned was false banned by devs and is now unbanned?

[livid tapir]

!ticket

[marble mantle]

Hey, @torpid plover

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[slate fern]

but the rest of us remain banned on rusotira servers for a week

[livid tapir]

you are all able to submit an appeal

[torpid plover]

i did the tickets but i can't send all the details in tickets in game

[rotund vigil]

samee

[livid tapir]

you have to wait on the appeal as only the admin that banned you can lift the ban

[tough bane]

Why do you think you got falsebanned?

[livid tapir]

• To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[slate fern]

where do i go to check my current appeals? because i made one days ago when we originally got banned but havent gotten an answer

[livid tapir]

!verify

[marble mantle]

Hey, @slate fern

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[tough bane]

Admins wouldn‘t ban you if you did nothing wrong.

[slate fern]

because the guy who banned is unbanned by devs

[wild arch]

[slate fern]

the rest of us were just assoicated

[livid tapir]

the bot will message you once you have verified your account

[wild arch]

nice jokes @tough bane

[languid terrace]

g

[tough bane]

Oh so the ban was justified but you got not unbanned. That are two different things 🙂

[languid terrace]

How was it justified lma