support

[quick jasper]

Just make another ticket in game.

With the updated the names.

[proper dawn]

okay should I mention my other ticket number so they know they're connected??

[quick jasper]

yes

[proper dawn]

okay thanks for the help!

[near halo]

Can a admin tell me how our whole 6 man got banned for playing with a "hacker" who lost more gear then he took out on long but buzz can still run around and rape everyone and no one cares

[quick jasper]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

i did its been 3 days

[quick jasper]

Have you looked at your ban appeal?

[near halo]

https://gyazo.com/88aef213c8257e04ee34a75d961e5cab

[quick jasper]

Well its still being processed.

[kind forge]

yo how do i report someone to the admins

aight thanks

[quick jasper]

!ticket

[marble mantle]

Hey, @kind forge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

WHY WHY WHY?

[timber bridge]

How can we help?

[acoustic dust]

i can't cancel my subscribtion to rustoria eu long. help

[quick jasper]

!cancel

[marble mantle]

Hey, @acoustic dust

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[acoustic dust]

thanks, btw this "i wish to cancel" is kinda stupid

[quick jasper]

Just apart of it aha

[cloud geyser]

/ticket

[marble mantle]

Hey, @cloud geyser

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[modest flax]

is there any admin which could help me out real quick

i got a problem on Rustoria EU medium

/ticket

[marble mantle]

Hey, @modest flax

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[unreal blaze]

hello，can I change server VIP?

EU long VIP --change---> US long VIP

[quick jasper]

Make a ticket over here at #payment-support

[reef token]

!appeal

[marble mantle]

Hey, @reef token

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tough bane]

?auth

[marble mantle]

Hey, @tough bane

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[reef token]

Hey any admins online

I just got false banned for hacking but it might of been because my VPN is on

I have to have it on because of internet congestion issues / packet loss I already went through a big thing with my ISP

https://prnt.sc/1vjac53

I am disconnected for "Hacking"
but when I try to make a ticket it says I am not banned https://prnt.sc/1vjade3

rustoria appeal not working for me if you could look into this

[untold terrace]

can i please get rust support ? like expirience support please just a quick question

[native zinc]

how you repport teaming

[near halo]

!ticket

[marble mantle]

Hey, @native zinc

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[minor wind]

fix eu long

high ping for some people including me

[quick jasper]

We are aware.

[reef token]

^

[quick jasper]

Not an admin but whats up

[reef token]

theres a paragraph below it

[quick jasper]

!appeal

[marble mantle]

Hey, @quick jasper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[reef token]

it didnt let me

tried multiple times, it says im not banned but im disconnected for hacking everytime i login

[quick jasper]

Steam ID?

I'll let someone know, may be a little bit.

[reef token]

76561199174370742

https://steamcommunity.com/profiles/76561199174370742/

[quick jasper]

I'll let one of the admins know, you'll still need to be patient.

[reef token]

great

[vivid gazelle]

Rustoria EU long laging

Restart please

[upper escarp]

The lag is steam sided, not much we can do.

[sharp osprey]

is this a bug???

[pale zephyr]

@sharp osprey indeed it is
highly possible that the other player has high ping

[unique rapids]

/ticket

[marble mantle]

Hey, @unique rapids

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[fallow pollen]

Any admins on?

[unique rapids]

yo shadey for how long do you get banned for being racists ? cause i have racists neighbor and i have clips of them

[quick jasper]

Not a admin, but may be able to help.

[fallow pollen]

Are you able to pull all 3 of us?

[pale zephyr]

12 hours

[pale zephyr]

its not a ban it is a chat mute

[candid escarp]

hello

who can help me

[quick jasper]

What's up.

[near halo]

@candid escarp try reconnecting

[candid escarp]

ok

Not yet @near halo

[candid escarp]

My friend can’t get into the game. Can you help me

hello

[silk nebula]

plz do not <@&874995535881326632>

[silk nebula]

!appeal

[marble mantle]

Hey, @silk nebula

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[pure sinew]

is it just me or is the donation website taking ages to load

[near halo]

hmm

[pure sinew]

trying to buy stuff and its taking 30+ seconds to load

[near halo]

idk

it didn't take that long for me

[quick jasper]

All good on my side

[pure sinew]

working now im too nice to my teammate @copper harbor

wait

[quick jasper]

I feel that lmao 🤣

[pure sinew]

it took money and didnt give me the kit

i bought 2 and it took the money ffs

[quick jasper]

#payment-support

[copper harbor]

Q3ERF

[pure sinew]

yep :/

[copper harbor]

why no donator tag wtf

[quick jasper]

Don’t think gifted get the tag not sure though

[copper harbor]

luke daddy help

[pure sinew]

nvm it just came through its just really slow

i bought it and i don't have the tag?

[copper harbor]

they do daddy mark give me kit and always have tag

[quick jasper]

Cause over the week I’ve gifted 15 vips and they all got it just not the tag

[pure sinew]

i bought it for myself, but i don't have the role.

[copper harbor]

mark get for me i have no role

[quick jasper]

Yea just put in the payment support should get sorted

[pure sinew]

alright

[somber peak]

!appeal

[marble mantle]

Hey, @somber peak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[sacred glade]

Can anyone check how long my ban is for?

no one is responding to my ticket

[spare widget]

@sacred glade I'm not the admin handling your situation so I can't answer it 100% but I can say my best guess would be 5 more days. I'll pass it on though that your appealing and would assume you'd hear back if it's something else

[sacred glade]

ok thank you

[spare widget]

No problem, have a good one

[sacred glade]

@spare widgetalso how long does it usualy take to get a reply from a ban apeal?

[wild arch]

whats happening with stats on website?

[somber peak]

!appeal

[marble mantle]

Hey, @somber peak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[stable violet]

heyy Ive got an question

Ive got dm from someone called "winter" whose was tellin me I won in giveaway Glory ak47 xD Im just curious if its somehow real thing or some scammin douchebag...

[slow birch]

It is a scam

[stable violet]

xD kkey

[frosty birch]

Cheater at Eu Medium P7

[marble mantle]

Hey, @frosty birch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[magic marlin]

I need an admin...

i have video proves of ESP.

@spare widget if you can help me would appreciat bud 🙂

[spare widget]

@magic marlin You can always submit any clip in with your in-game ticket (/ticket add (your report + link), normally in the form of a link to Streamable or an unlisted YouTube video

[next violet]

!appeal

[marble mantle]

Hey, @next violet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[deep marsh]

hey guys, seems like your wipes do not sync day with battlemetrics. it for instance says that the eu 5x (https://www.battlemetrics.com/servers/rust/1555181) was wiped 2 days ago when it really just wiped, just so we don't miss out on players not knowing its recently wiped 🙂

[wispy loom]

Hey, cheers for your message. I see that it's indeed not updated on Battlemetrics but I suspect it to be a Battlemetrics issue as it is updated in the Rust server browser

[violet onyx]

How do i see if my ban has been reviewed?

[slow birch]

You will be contacted when it is review.

[violet onyx]

Yeah but where?

[slow birch]

Should be Discord

when you did the appeal you will have linked steam and Discord to it

[violet onyx]

I didnt link my discord

only steam

Does that mean i have to link again?

i mean appeal*

[slow birch]

No you have done it once that is enough if you follow the link again it may show you

[zinc timber]

<@&274971100184576010> im stack in queue

[spice yoke]

Hello, can i join your server with cracked rust ? not official buyed from steam.

[slow birch]

Not an admin but I might be able to help you. What is the issue. Please also refrain from tagging staff.

[wispy loom]

No, only official versions of Rust are supported

I'd recommend to just purchase the game 🙂
https://store.steampowered.com/app/252490/Rust/

Steam

Rust

The only aim in Rust is to survive. Everything wants you to die - the island’s wildlife and other inhabitants, the environment, other survivors. Do whatever it takes to last another night.Rust is in its 8th year and has now had over 300 content updates, with a guaranteed content patch every month. From regular balance fixes and improvements to A...

Price

$34.00

Recommendations

545649

Metacritic

69

▶ Play video

[spice yoke]

Thanks but, your server is on trackyserver.com and youre under mark/brand "cracked"

[wispy loom]

Could you DM me a screenshot?

Curious if you're looking at the correct server

[spice yoke]

but np, thank you for answer. yes i can wait.

[wild arch]

why leaderboard stats doesn't update ???

[slow birch]

Leaderboards appear to only update a few times a day.

[wild arch]

nope, its updating correctly for some people.

And for some it doesnt update at all

[pure sinew]

5x nobps eu

no one muting ihm

[placid talon]

How can I transfer my VIP to another server?

[wispy loom]

When did you purchase your VIP?

[placid talon]

3 days

[wispy loom]

VIP transfers are only given if it was purchased for the wrong server and not used yet unfortunately

[wispy loom]

Feel free to make a ticket or let me know if this player is breaking rules in chat

[pure sinew]

his name

[wispy loom]

I personally wouldn't say his name would be punishable

[pure sinew]

okay dw then 🙂

[near halo]

EU Main went down?

[wispy loom]

We're looking into EU Main

[mellow kite]

Where do I report cheaters

[wispy loom]

!ticket

[marble mantle]

Hey, @mellow kite

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[mellow kite]

ok

[vocal kernel]

whats with the role back on us medium

[mellow kite]

/ticket

[marble mantle]

Hey, @mellow kite

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[sacred glade]

/ticket

[marble mantle]

Hey, @sacred glade

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[vocal kernel]

losing so much shit to ur role backs

[delicate grove]

I can't connect to the server. There were 50 people in the queue. When there were 2 people left in the queue in front of me, the queue stopped moving and has been standing for 2 hours. Is this normal??!! <@&415898423460626432> <@&274971100184576010>

[pure sinew]

this guy has his phone number in his name

[quaint cobalt]

is the 2000$ givaway reaal?

[sacred glade]

bro what is that question

[quaint cobalt]

no i mean on the announcment

[sacred glade]

ofcourse it is what

[near halo]

any admins on

@balmy cypress @misty scroll @spare widget @robust walrus @stray marsh

[wispy loom]

Please refrain from tagging staff, what's your issue?

[unique dew]

the one in announcements by ryan

thats real

[livid folio]

yo i had questin

are people allowed to put turrets in invisible roofs where you cant break or see them, or is that againt the rules
<@&274971100184576010>

[wispy loom]

You'll want to make a ticket as it's likely bannable

[livid folio]

k

well i got somweome they can ban

[candid escarp]

hello

who can help me

[white meadow]

!cheater

where do i report cheaters

[granite mauve]

/ticket

[marble mantle]

Hey, @granite mauve

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[granite mauve]

/ticket

[marble mantle]

Hey, @granite mauve

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lapis shuttle]

<@&874995535881326632>

[wispy loom]

Please state your issue rather than tagging staff

[lapis shuttle]

come vc

im in

[mild thicket]

为什么我们团队会被全队ban

E20

G20

[lapis shuttle]

we got ban

/ticket

[marble mantle]

Hey, @lapis shuttle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lapis shuttle]

!appeal

[marble mantle]

Hey, @lapis shuttle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[mild thicket]

地图G20为什么禁止我们团队没有任何理由！！！！！

@mellow tundra

[lapis shuttle]

Solve this problem quickly. I'm waiting on the voice channel.

[mild thicket]

@robust walrus

@stray marsh

@misty scroll

@spare widget

@lapis shuttle有管理员在线吗

[wispy loom]

Please stop tagging staff

[wispy loom]

!appealcn

[lapis shuttle]

yes

[marble mantle]

您好, @mild thicket

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[lapis shuttle]

just fucking come vc

[mild thicket]

地图G20为什么禁止我们团队没有任何理由！！！！！

[wispy loom]

I'm not an administrator so I won't be able to help, you'll just want to appeal your ban

[lapis shuttle]

why make Support vc

[mild thicket]

为什么管理员禁止我们！！没有任何理由！！

[lapis shuttle]

We had their external tc, and when the hackers were banned, our team member was also hit.

[wispy loom]

https://bans.rustoria.co/

[mild thicket]

管理员没有任何理由禁止我们！！现在我们的基地正在被突袭！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！

[paper inlet]

how come i try to join any server it says disconnected for hacking when i dont i got almost 800 hours and no bans

[lilac nova]

!appealcn

[marble mantle]

您好, @mild thicket

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[lilac nova]

你可以私信我

[silent zephyr]

help me gareth

oh shit wait this tunes a banger

[mild thicket]

Administrators colluded with #1 to raid us so they had access to our team
Administrators colluded with #1 to raid us so they had access to our team
Administrators colluded with #1 to raid us so they had access to our team

Administrators colluded with #1 to raid us so they had access to our team
Administrators colluded with #1 to raid us so they had access to our team
Administrators colluded with #1 to raid us so they had access to our team

[lilac nova]

请不要刷屏，有问题可以私信我谢谢

[dreamy scaffold]

Hello, I quit the game, I go back, I'm banned for some kind of advertising, I bought a VIP card and I'm banned for nothing

@sharp rapids

<@&274971100184576010>

[mellow tundra]

?appeal @dreamy scaffold

[marble mantle]

Hey, @dreamy scaffold

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[dreamy scaffold]

@mellow tundra He writes that the appeal was rejected, but I did not write the appeal

The situation itself is that I left the server for a couple of hours, came back and I got banned for some kind of advertising, but I didn't advertise anything

<@&274971100184576010>

[mellow tundra]

Okay, please message me your steam ID

[dreamy scaffold]

MatthewR_C its my steam ID

76561198311709941 my steam ID

@mellow tundra

[warped merlin]

Hello, when im try to connect to Rustoria x5 no bps i get disconnected: Play elsewhere?

[patent prawn]

can u fucking ban kukudas from medium us right now bro hard fucking cheater

[inner pebble]

/ticket

[marble mantle]

Hey, @inner pebble

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[warped merlin]

/ticket

[marble mantle]

Hey, @warped merlin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[patent prawn]

/ticket

[marble mantle]

Hey, @patent prawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[mild thicket]

Administrator, ban us offline and three teams raid our base offline, then ban us in a few minutes, live
Administrators colluded with #1 to raid us so they had access to our team

[opaque palm]

anyone know why auto lock got removed

[near halo]

We dont intefere with gameplay so no, we didnt not help another team. Like Aden said you were banned for playing with a hacker. I can't go into specifics, but your group was unbanned. The hacker still remains banned

[lament otter]

someone join please

need help

got banned for saying pakistan

[hasty geode]

@near halo hey, could you help my friend out? @warped merlin is having trouble connecting to the server. It says disconnected : play elsewhere

[near halo]

hes banned lol

[hasty geode]

huh?

[warped merlin]

??

[hasty geode]

we never played on here

[lament otter]

help am banned

music no good

[uneven crown]

YOU AEWS banned lul

buy vip we dont get banned

[lament otter]

unban me pls appljack

[uneven crown]

buy vip

they wont ban u

[lament otter]

you buy for me ?>

pls

[uneven crown]

no

then i will get bnanned

this music is ass

i mean gasss

[lament otter]

helkp

[mild thicket]

@near halo能告诉谁是黑客吗

我们跟黑客玩为什么会在1个小时内就解开惩罚

为什么不应该是惩罚一个月的周期吗？

[vocal kernel]

there is a group with a cheater roaming around us medium

[near halo]

我们不能透露谁在作弊。不幸的是，这种情况发生了，但已经解决了。

[near halo]

please make a /ticket ingame

[mild thicket]

太难受了，我们几十个玩家辛辛苦苦准备的90RPG就没有了

[frank thicket]

we are being roofcamped for like 30 mins

10x us

[mild thicket]

请退还我的vip费用

[near halo]

如果您想申请退款，请转到付款支持渠道。

[near halo]

Roofcamping is not against our rules

[frank thicket]

its been going on for like an hour

plz do sumthing

like they genuinly dont leave

there at r6 or r7

[near halo]

Like I said its not against our rules to roofcamp so we cannot do anything regarding that. Sorry

[frank thicket]

cmooon

[dark palm]

there is currently a cheater on us small

[wispy loom]

!ticket

[marble mantle]

Hey, @dark palm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

i never got a message back about my ban

[vivid gazelle]

!force

[marble mantle]

Hey, @vivid gazelle

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1633629600:F> is the time of the next force wipe and will happen <t:1633629600:R>.

[pastel hornet]

I wanna report a guy that is 100000% cheating

i did f7 Report already 3 times but nothing happend yet i lost 3 gear sets to this Esp piece of shit

[near halo]

make a /ticket ingame so that way we can look into it as soon as possible!

[pastel hornet]

ok

[burnt pike]

wtf is this lag on eu long man

[finite sandal]

Whenever i load into US Small i get this error message

[silk nebula]

There is not any information we can give you about any bans

[near halo]

can anyone because i made a ticket and it has been 4 days and i goit nothing back

[zealous kettle]

An appeal, or ticket?

[near halo]

i did

[finite sandal]

how do i fix this error?

[near halo]

but they never answered me back

[zealous kettle]

!steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[zealous kettle]

!mapfiles

[marble mantle]

Hey, @finite sandal

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[dusky sphinx]

how to report someone?

[lilac nova]

!ticket

[zealous kettle]

!report

[marble mantle]

Hey, @dusky sphinx

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

Hey, @dusky sphinx

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dusky sphinx]

the name won't show up

[near halo]

spooky do you want me to dm the steam id?

[zealous kettle]

Send it here please

[near halo]

76561199179507185

[zealous kettle]

Your appeal was accepted 4-days ago.

[near halo]

i never got dm back

so am i unbanned

[mild thicket]

@zealous kettle你好问一下我们团队有黑客我可以知道他的信息吗

[devout fern]

how long ago does a game banned account have to be until someone could be unbanned from these servers

[spare widget]

@devout fern Depends on the situation. Sometimes it's 180, sometimes it's never.

[lilac nova]

你好，我们不能透露谁是作弊的

[devout fern]

so if u have like 2 gamebanned alts u would never get unbanned?

[still pier]

Why can't you, if we have hacker, why can't this penetrate?

Our team was banned for no reason and just before the Korean team came to raid us

[peak anchor]

how do i check my stats and servers?

[livid tapir]

You get banned for ban evasion, you are not allowed to use alts like that

[livid tapir]

Rustoria leaderboards are on their website

[peak anchor]

thanks

[livid tapir]

!appeal

[marble mantle]

Hey, @still pier

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[still pier]

no man

[livid tapir]

That’s how you get unbanned ^

[wild arch]

<@&274971100184576010> , still no updates on a leaderboards. What is going on there?

[still pier]

I just need a good reason from your supervisor right now

[wild arch]

For some people its forking just fine, for others it doesnt work at all

[livid tapir]

Reasons for bans cannot be given out, facepunch doesn’t allow it. You can appeal your ban and wait 1-3 days for it to be reviewed.

[livid tapir]

Dont @ admins

[still pier]

So why ban us all of a sudden and then unban us not long after?？

@livid tapir

[livid tapir]

Send in your appeal and see what happens. I don’t know about anything to do with your ban but I know rustoria admins don’t just ban without reason.

Just telling you to not @ admins homie, doesn’t get anyone anywhere

[still pier]

so I need this reason

[livid tapir]

What is your ban message?

[spare widget]

@still pier What can I help you with?

[spare widget]

Sorry, no clue what this means 😦

[still pier]

It's not fair to us at all

[livid tapir]

I took it to mean he got banned for association…?

[still pier]

no

[livid tapir]

What was your ban message?

What does it say when you try joining the server

[still pier]

I mean today we were all banned for no reason and then not long after that we were all banned again. Just in time, this happened when we were being expropriated

[spare widget]

@still pier Can you send me your Steam 64 ID please? It'll be something like 7656113081038819

[still pier]

we didnt got ban right now

[spare widget]

Nevermind, I found it

[still pier]

we just want to know why we got ban

[spare widget]

Yeah, I believe there was an issue with an association ban that was subsequently fixed

[still pier]

thats it？

what a joke

[spare widget]

It's by no means intentional. Unfortunately things happen which is never fun. Looks like a player you were associated with in some way was banned and it affected yourself. It's not the first time and it's definitely annoying when it happens. I can 100% understand how that'd be frustrating. I'm glad that it was sorted out quickly though it seems

[still pier]

Our team was just angry about it, even though we ended up staying on the line.

[livid tapir]

@unreal dock you can’t send messages here?

He dmd me and said he can’t message in that channel zen zen

[spare widget]

@still pier Totally understand. Sorry it happened to you. I'd just be as careful as possible who you or any of your teammates choose to associate with - I would find it unlikely that you'll experience another interruption like that but if anyone, even a friend of a friend seems sketchy, highly recommend you immediately part ways with them and report them

I hope you know we're completely objective. We just want to help, but the reality is that sometimes things happen and we'll always do our best to sort it out as soon as possible.

[livid tapir]

@spare widget @unreal dock can’t type in this channel, he’s on the same team as approx

Sorry for the @

[still pier]

This led us to think it was a privilege

Because someone on our team had a live broadcast, and the people who raid us watched the live broadcast and beat us for two days

[spare widget]

@still pier No, never. We have absolutely no bias towards anyone honestly- and really zero interest in who wins what lol We're just here to help

Situations like that can have just unfortunate timing so hopefully you understand. We work every single day to treat everyone the exact same.

[still pier]

hope it wont happen again

we already give our base out

[spare widget]

Yeah, same. I would think it's unlikely. Just make sure on your end to do your due diligence in regard to players you trust or associate with

It's a very unlikely issue. You should be alright. Sorry again for the interruption and I hope you have a great day otherwise always

[still pier]

thanks for talking about that

[spare widget]

Always will with whatever is going on, thank you for understanding and having some patience

[still pier]

👌

[daring atlas]

!report

[marble mantle]

Hey, @daring atlas

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[daring atlas]

/ticket

[marble mantle]

Hey, @daring atlas

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

did u guys do a glory ak giveaway?

because i got a message saying i got one

[zealous kettle]

No, it is a scam. Please report them, and block the account.

[marble mantle]

Hey, @bold prism

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[opaque sinew]

<@&274971100184576010> can one of you do me a solid and come spectate this raid going on on the 5x trio we are getting teamed by 3 different teams and have no time to make a ticket

[spare widget]

@opaque sinew Checking but it's always good to just take 10 seconds to send in a ticket "/ticket add i think (team name) and (team name) are teaming on us" or whatever

[amber moth]

hey i got a glory ak giveaway just wanted to see if its real or not?

the account is CUPINCHA

[north crest]

!scam

[marble mantle]

Hey there, @amber moth

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

[spare widget]

@amber moth Would be very much fake unfortunately 😦

[near halo]

some guys scripting their dick off on rtg rn dm me for a clip of his pov and pls spectate him https://streamable.com/3c3vvj

actually right theres the clip

[amber moth]

oml man lol

[amber moth]

okay thanks

[urban fractal]

/ticket

[marble mantle]

Hey, @urban fractal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[urban fractal]

!appeal

[marble mantle]

Hey, @urban fractal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[devout ore]

i got a message from someone that said i won glory ak skin

[spare widget]

!scam

[marble mantle]

Hey there, @devout ore

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

[devout ore]

thats where they told me to go

[spare widget]

Don't go there

[devout ore]

from someone named randy _r99

[spare widget]

DMing you

[devout ore]

yes

wrong thing

[umbral fulcrum]

Hi, what's the problem, during 2.5 hours, one car didn't spawn on the map. Did the admins accidentally turn off the spawn of the car? EU long

[dense pumice]

!appeal

[marble mantle]

Hey, @dense pumice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[open laurel]

hmmm

China #1 false banned?

[spare widget]

No

[prime dome]

!appeal

[marble mantle]

Hey, @prime dome

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hazy tide]

<@&274971100184576010> submitted a ticket yesterday on US Main got told to join waiting for support didn’t see it until today

[midnight river]

How is possible they ban (vacban)one guy from a team and the group doesnt get banned?

[tough bane]

In that case I would recommend you to create a ticket ingame. Normally we take care of people/teams playing with EAC banned players but VAC are not Rust related as far as i know.

[hazy tide]

Not sure which admin responded just waiting for one of y’all….

[tough bane]

We disclose not who took care of you ticket. i would recommend you though to check with /ticket list ingame again.

[slate fern]

!appeal

[marble mantle]

Hey, @slate fern

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[north crest]

one moment

[cinder copper]

!appeal

[marble mantle]

Hey, @cinder copper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[midnight river]

https://gyazo.com/5e4e4481850d6951d8d1ea7dcff93e92

[upbeat summit]

can i get unbanned yet

maybe

possibly

i should just chargeback now shits useless talking to these mods

[tough bane]

Sorry that it may is taking a little longer than usual. Our admins are working pretty hard on tickets & banappeals but sometimes it may takes a little.

[tough bane]

I would not recommend this. This will complicate it even more.

[upbeat summit]

yeah well mod takes 5 minutes to ban me should take 5 to unban me

dudes wasting my time and not only that money

buy vip for a server with horse cock admins who can’t take 5 minutes out of their day so unban me or tell me i’m permad

[north crest]

The ban review can take up to 3 days.

In the meantime, I'd suggest thinking about why you were banned and how you can improve yourself so that this won't happen in the future.

[midnight river]

Rustoria Eu long they ban a group and they enter with multiple acc,some admin please?

[unique dew]

if you think they are ban evading do /ticket ingame

[torpid summit]

/ticket

[marble mantle]

Hey, @torpid summit

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[proper dew]

/ticket

[marble mantle]

Hey, @proper dew

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[proper dew]

!appeal

[marble mantle]

Hey, @proper dew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[heady meteor]

the OGG clan and the meme clan are in alliance, i've killed them several times and both clan leaves the same base!

[autumn forge]

@marble mantle i got a dm from a bot saying i won a glory ak do you have any insight on weither this is a scam or not

[robust walrus]

It's a scam

To not click that link.

[autumn forge]

it was from this server

[robust walrus]

No

Its not.

[torpid summit]

!ticket

[marble mantle]

Hey, @torpid summit

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[torpid summit]

ab9 in rustoria long multiple accounts

the cheaters dominating the server

[midnight river]

I already do it,but nothing happened

[torpid summit]

his relocate the loot with all patience

what happend?

[inner fox]

!appeal

[marble mantle]

Hey, @inner fox

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[fair wagon]

!ticket

[marble mantle]

Hey, @fair wagon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tight ivy]

i just got a ticket reply telling me to report the player again when i see him online , he is online and i am getting a copy paste message noice admin management 11/10 funny enough i know these guys from their streams and even their YT videos they are promoting and selling AK scripts to Turkish community, after he got a game ban he opened another account which has only 500 hours and spraying ak 300 meters like a line cool shit guys

[unborn perch]

/appeal

[marble mantle]

Hey, @unborn perch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[crisp flicker]

need admin

[dreamy scaffold]

!apeall

!appeal

[marble mantle]

Hey, @dreamy scaffold

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[jaunty juniper]

are you kidding dude, fuckin server crashes so I lose my shit

[wispy loom]

Which server crashed?

[stone flax]

!ticket

[marble mantle]

Hey, @stone flax

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[stone flax]

/ticket

[marble mantle]

Hey, @stone flax

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[stone flax]

Welp im not ingame

[misty plover]

hey did you guys do a giveaway for the glory ak?

[wispy loom]

No

Our giveaways get announced in #announcements or #giveaways

Could you send me a screenshot please?

[weak igloo]

i just got sent some giveaway link for a glory ak is it real says click a link

[wispy loom]

No it's a scam

Don't click the link

[weak igloo]

perfect

[wispy loom]

Could you send me a screenshot please?

[weak igloo]

ya

[spare widget]

@tight ivy Just checked- the response you read was intended for the individual who you first reported, who was in fact offline when the response was made and had been for some time. All your other tickets have received responses as well regarding the other individual. Just wanted to make sure everything was correct and it is.

If you have compelling evidence then you're more than welcome to DM me any of it and I'll absolutely take a look at it all. I'd love to follow up and help out but just sending in report after report isn't going to accomplish anything once you have received a thorough response.

[ebon pelican]

how long does it take to get a response to a ban appeal?

sorry for the bother btw

[wispy loom]

No bother at all 🙂
Ban appeals usually take 1-3 days

[mellow glen]

#feedback-suggestions

you also dont need to ping ALL the admins

[spare widget]

@ebon pelican DM me your Steam 64 ID please

It'll be something like 76561193041830810

https://rustoria.co/getmyid

[ebon pelican]

how do i get my steam 64 id ?

should i put it in this sever chat?

76561199061738379

[alpine wraith]

everytime i load into ur server i get instantly disconnected

[west osprey]

What does it say when you're disconnected?

[thorny karma]

how the fuck do i make a ticket

!ticket

[marble mantle]

Hey, @thorny karma

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[thorny karma]

!appeal

[marble mantle]

Hey, @thorny karma

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[olive bone]

hello i had a question about your servers are people who have been previously vac banned allowed to play on your servers

[timber bridge]

They are allowed to play under these guidelines -- https://rustoria.co/vanilla/rules Rule #3

[near halo]

Hey there ive tried to email for a refund and for an eu server to stop a subscription of monthly payments but no one is replying to me any help?

[silk nebula]

#payment-support

[quick jasper]

#looking-for-group

[near halo]

oh shit mbb

[proper dawn]

did us small just go down??

[harsh sluice]

i think so

[quick jasper]

We’re looking into it

[proper dawn]

okay so it isn't just me

just making sure

[harsh sluice]

rip im in a rlly weird spot

[quick jasper]

Give it 4-5min to let it sync back up

[zealous kettle]

Aware of US Small

[vapid niche]

OMH

THANK GOD

[proper dawn]

thanks guys just wanted to make sure I wasn't the only one

[vapid niche]

I KILLED 2 AK KIDS

is it gonna roll back

[harsh sluice]

Sure

[vapid niche]

please say no'

[zealous kettle]

US Small booting up.

US Small is up.

[harsh sluice]

rip its a rollback

[proper dawn]

lol that rollback just saved my ass

[quick jasper]

Lol

[proper dawn]

and got me a free full metal lr bolty kit

[upbeat summit]

can i speak to an admin

to see if i ban is perma?

also the reason for my ban

<@&274971100184576010>

[spare widget]

@upbeat summit I'll pass it on to the admin who's handling your ban that you're appealing just to help you out. I would assume you'll have some sort of response tomorrow. Until then, have a good day

[rotund wagon]

Hey zen do you guys have a ticket bot?

[silk nebula]

!ticket

[marble mantle]

Hey, @rotund wagon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spare widget]

You can make a ticket in-game if you're reporting something. In-game: "/ticket add (your report with details)"

If that's what you're asking

[steel badge]

/tiket

[spare widget]

In-game

[steel badge]

/ticket

[marble mantle]

Hey, @steel badge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spare widget]

https://tenor.com/view/motherfucker-in-the-game-badass-amazing-gamer-gamer-blake-webber-gif-14476695

[silk nebula]

lol

[steel badge]

!appeal

[marble mantle]

Hey, @steel badge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[west osprey]

Feel free to message me in 30 days about your ban, until then you will remain banned.

[upbeat summit]

I already got my appeal denied, just wanna know if its perma

Okay If i chargeback my VIP purchase what happens then? I just dont wanna get scammed as Im getting charged for a month of something im not able to use.

Or can you extend my vip

[spare widget]

@upbeat summit I would assume it's not. Would come back in 30 days to talk to Lorie. And I'd recommend not charging back since that would be a whole separate issue but I would guess there'd be an opportunity to talk to Luke about your VIP status as it relates in this situation. Can't promise anything but chargebacks won't ever be a good solution

Don't hold me to any of that please- just trying to give you my best guess. I'll pass on about the VIP aspect though. Play elsewhere until then and then I'm sure you'll have a good conversation in a month

[upbeat summit]

already balling on rustafied

[mild valve]

hi My ban was for an hour and its been 1 Hour and still not unbanned

my steam name is † Riot

[spare widget]

@upbeat summit Enjoy. Have a good one

[mild valve]

can you check out mine spooky?

[west osprey]

If you chargeback this will result in a permanent ban, as mentioned above you can message me in 30 days about your ban and we can revisit the time then.

[spare widget]

@mild valve I see those delayed in processing I think a fair amount. A good reason to watch what you say in chat, easy to avoid. I'd recommend checking back in a little bit and you should be alright to connect. I do see on our end it was scheduled to come off so I think it just comes down to the system putting it through

It only happens after multiple offenses

[mild valve]

ok thx

[spare widget]

No problem

[mild valve]

yeah sorry some kid said to lick my puntang so i had to say sum

[spare widget]

Happens, just avoid it in the future and you'll be good. Good luck and have fun whenever you're able to connect. Wouldn't keep trying it though for a little so it doesn't mess with stuff

[mild valve]

ok thx homie

[kindred plinth]

US Main serious lag

[west osprey]

Looking into this

[mighty island]

When I try to join 5x BP's it says I'm banned for playing with a hacker. I used to play on Geforce Now before I got a PC and I got the ban because of that. Can I appeal my ban somewhere?

[silk nebula]

!appeal

[marble mantle]

Hey, @mighty island

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[lusty isle]

Does Rustoria do association bans? Our neighbor got banned but his whole team is still on

[prime berry]

two teams are teaming against us when they have max players

[quick jasper]

if you believe someone should be banned for association please create a /ticket in-game and we will investigate.

[quick jasper]

!ticket

[marble mantle]

Hey, @prime berry

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[inner fox]

!appeal

[marble mantle]

Hey, @inner fox

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[dusky temple]

!appeal

[marble mantle]

Hey, @dusky temple

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[wraith jolt]

were you one of the ones banned 4 teaming 😂

[dusky temple]

yep

[wraith jolt]

I was leaves

[dusky temple]

lol no disco party

[wraith jolt]

yeah I was there too. im leaves

fuckin gay

[crystal coyote]

I got banned for group limit of 3 for no reason

i was offline

my teammate told me to log see if i wsas banned because he and a bunch of other peopole were banend

/ticket

[marble mantle]

Hey, @crystal coyote

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[crystal coyote]

!appeal

[marble mantle]

Hey, @crystal coyote

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

my appeal got accepted but im still banned from the server?

[crystal coyote]

i did

[near halo]

You need to make an appeal and someone will look into it. Looks like you already found the website

[bronze lantern]

i took a break from rust and i come back to hop on a server but apparently im banned and i go to appeal and it says my appeal is denied and its a final decision. Could I atleast have a reason for this?

[crystal coyote]

@bronze lantern they dont give reasons for bans they are actually wierdos

one time i was muted and they wouldnt say why

[bronze lantern]

yea idk its the only server i am banned from and the only server that dosnt even let me appeal

[crystal coyote]

ikr, staff is wierd ong

[bronze lantern]

fr

[near halo]

It tells you your ban reason when you try connecting to the server. And if your appeal has been denied that is the final decision

[crystal coyote]

no it doesnt

[bronze lantern]

it says for hacking but im still not banned on the account that has over 4k hours

def hackin huh

[crystal coyote]

^ fr ppl are just bad

[near halo]

Doesnt matter how many hrs you have. Like I said if your appeal has been denied that is the final decision

[crystal coyote]

imagine making a wrong final descision

[near halo]

@crystal coyote go to general pls

[bronze lantern]

if I was hacking I would have been banned by now

[crystal coyote]

can i dm u questions

[near halo]

snowy when your appeal gets accepted are you instantly unbanned?

[near halo]

Depends on the situation of your ban

[near halo]

sure

its for playing with hacker

Does it give you a time as to when you will be unbanned?

no i just join the server and it kicks me for playing with hacker

It should give you a time frame. try reconnecting and see if it displays a time

[spare widget]

@bronze lantern Can you send me your Steam 64 ID please? It'll be something like 76561189308108310. I can probably help you out

[quick jasper]

Not a admin, but might be able to help

Are you reporting a player?

[bronze lantern]

@spare widget sorry for the late reply but 76561198395324942

[quick jasper]

Yea shoot me a clip boss

[spare widget]

@bronze lantern Okay, awesome 🙂 Are you still not sure why you're banned?

[bronze lantern]

pretty much

[spare widget]

You have been banned from Rust many times 😦 Should be obvious. We can't allow someone who has been banned a ridiculous amount of times from the game to play

[near halo]

Random question if anybody knows can devs give out eac bans without it being flagged through the anti cheat like example dev watches player in a facepunch server?

[slow birch]

I would guess that if they witness someone cheating they can act upon it without report.

Would seem very backwards if they were forced to turn a blind eye on it until someone reported it

[latent willow]

so how am i supposed to make a unban ticket? Never played on the server in my life n im banned for it lmao

[quick jasper]

!appeal

[marble mantle]

Hey, @latent willow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[latent willow]

thx dad

[icy elbow]

Hey! Where do I create a ticket if I want to transfer my VIP to another of rustorias servers?

[quick jasper]

Make a ticket here bud #payment-support

[icy elbow]

I probably don't qualify for vip issues. Also, is it possible to be unbanned if I got banned for playing with hacker. Because I didn't know the group had a cheater? I only have one of the team members added, who invited me to the group.

I've already made an unanswered ticket. It's just a general question.

[quick jasper]

You use payment support to talk to one the few that can help you transfer

[coarse relic]

💀

[slow birch]

ok

is it a squid

[placid cradle]

just been banned on 5x trio us server for exceeding the group limit of 3. just joined a couple of minutes ago and i can assure you its a mistake. im solo. whats happening. name: SIGMA MALE GRINDSET

i looted a decayed base and built a 2x2. thats all i have done

is it kos? i ran away from hazzy while naked

but thats about all the contacts i had

[slow birch]

Hey Felly, I can't really comment on why you have been banned but I can point you in the direction to get this sorted. You will need to make an appeal this can take upto 3 days to be reviewed but normally is done fairly quick. I understand this will be frustrating to you but its the process that's in place.

!appeal @placid cradle

[marble mantle]

Hey, @placid cradle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[placid cradle]

okay, i will do that. but im 100% sure it was just a misclick. no shady business going on at all

ty

[slow birch]

Fully understand where you are coming from and the admins do cast eyes over this channel so they might see your comments here and go find the appeal and review quicker.

[silk nebula]

!appeal

[marble mantle]

Hey, @hollow wave

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hollow wave]

https://steamcommunity.com/profiles/76561199155111605/ i dont get it why am i banned for hacking

[slow birch]

Hey Damage as mentioned above you are best to appeal the ban if you have not been hacking. The admin staff will then review your appeal along with the evidence behind why the ban was placed.

[hollow wave]

i did appeal and it got denied, but at first it was just saying come to discord i did and they didnt say i was hacking or anything so im just confused why im banned for hacking all of a sudden

[slow birch]

When was the appeal?

[hollow wave]

i appealed it yesterday but spoke in discord with irish about 3 days ago

[slow birch]

Ok well sadly if the review was denied that is final at this point they will not reverse what has been put into place.

[hollow wave]

id just like the reasoning behind my ban

[slow birch]

As the message you have is Hacking I would suggest that is why they have banned you.

[hollow wave]

ok bro

@stray marsh if you see this can we please speak again

[marble mantle]

Hey, @restive belfry

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[silk nebula]

plz In-game:/ticket add (your report details)

[restive belfry]

no roles

[silk nebula]

will check it out asap.

[slow birch]

Whats up Macro?

[restive belfry]

nvm

.

[sacred glade]

My appeal has been accepted but im still banned?

[wispy loom]

You'll just want to make a ticket in-game with /ticket add like Tornado mentioned

But please refrain from calling out cheaters in any way

[wispy loom]

When has your appeal been accepted?

[sacred glade]

5 hrs ago

[wispy loom]

What were you banned for initially?

[sacred glade]

assosiation

but i explained everything in the ticket and it got accepted

[wispy loom]

Have you been banned prior?

[sacred glade]

no

never

[wispy loom]

Could you send me your SteamID please?

[sacred glade]

ill dm it to you

wasnt there a command

/steamid

[marble mantle]

Hey, @sacred glade

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[torn pawn]

Any admins that are willing to accept a DM?

[slow birch]

Not an admin but whats the issue

[west osprey]

Hey feel free to DM

[icy elbow]

😙

[cosmic ruin]

help

my base raid cheating

[junior herald]

CHEATER ON EU MEDIUM NAMED JIOJIO LIVES J20 BIG GROUP

[marble mantle]

Hey, @junior herald

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[slow birch]

If you can do /ticket add "Type message about whats happening" do this in game and the ticket will be looked at by our admin team as soon as they can.

[near halo]

https://tenor.com/view/funny-animals-handshake-cats-kittens-gif-10222808

[drifting rapids]

/appeal

[marble mantle]

Hey, @drifting rapids

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[wispy loom]

Voice is not moderated but if you see this player in chat you can make a ticket or send me a DM

[drifting rapids]

So did they just ignore my ticket?

my friends who got banned and put a ticket in got unbanned

but I don’t see that I even sent a ticket in anymore

[slow birch]

Sorry are you talking about a ban appeal?

[drifting rapids]

Ban apeal

[slow birch]

Ok can you DM me your Steam URL please

[stuck pebble]

https://cdn.discordapp.com/attachments/896351383995957288/897110463190564874/unknown.png

Hey
here is the problem I was kicked again on your server when I picked up the drill

And I got kicked from the server

[wispy loom]

Have you already tried connecting again?

[drifting rapids]

I’m not home for the next 2 days so no I haven’t yet

[wispy loom]

If you're able to appeal again it usually means your appeal was approved

[drifting rapids]

Oh.

[wispy loom]

Did you link the correct Steam account? I see you're verified

[drifting rapids]

I just never got a dm

[wispy loom]

You should have received a message

[drifting rapids]

yeah I just didn’t get a message

That’s why I’m confused

[wispy loom]

Did you maybe change your Discord name or tag?

Since you linked it

You can check on https://rustoria.link if your Discord name matches

[rose void]

hey im playing rustoria.co eu long right now, and i've come across a base and theres someone afk with autoclicker on. Already for over an hour meanwhile my teammate is in queue... is this allowed? base is Q15 TOP right

[nova basalt]

yo am i getting a bug rn #oldserverinfo im entering the No BPs 5x ip into console and its loading me into [EU] Rustoria.co 11/10 Zeus 5x Server ? i want to join EU Rustoria 5x no bps

[wispy loom]

You mean he's using a keybind?

[rose void]

yess

[wispy loom]

Can you join waiting for support and show me?

[rose void]

he's hitting the wall with an hammer like every 5 sec

[wispy loom]

Keybinds are not against the rules

[nova basalt]

yea

[rose void]

so i can do that

[wispy loom]

But I don't believe this prevents him from being kicked anymore

[proper dawn]

on a scheduled restart there's no rollback correct?

[wispy loom]

Correct

[rose void]

he doesnt get kicked but alright

didnt know it was allowed

[wispy loom]

Maybe he moves his mouse now and then

Because I'm not entirely sure if that trick still works

[short jewel]

What is this shit about not building too close to lighthouse on the 10x???

[silk nebula]

try to build a floor

[short jewel]

Im nowhere near lighthouse and it works for other areas

its fucked

[proper dawn]

your first problem is that you're in the rust mania discord server

[wispy loom]

I'm not sure about this, best to make a /ticket about this

It means you've been banned for doing a chargeback on a purchase

You can appeal at https://bans.rustoria.co

[nova basalt]

LMAO

[remote geyser]

!ticket

[marble mantle]

Hey, @remote geyser

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[nova basalt]

Hey, @remote geyser

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[storm sonnet]

!appeal

[marble mantle]

Hey, @storm sonnet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[storm sonnet]

!ticket

[marble mantle]

Hey, @storm sonnet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[storm sonnet]

/ticket

[marble mantle]

Hey, @storm sonnet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[storm sonnet]

/appeal

[marble mantle]

Hey, @storm sonnet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[crystal tulip]

/ticket

[marble mantle]

Hey, @crystal tulip

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wise holly]

!ticket

[marble mantle]

Hey, @wise holly

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wise holly]

they have charged me charged vips others

I paid 3 when i want only 1

[zealous kettle]

#payment-support

[rigid cosmos]

!appeal

[marble mantle]

Hey, @rigid cosmos

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[lavish heart]

can i have someone banned for saying racist words?

[errant flame]

/ticket

[marble mantle]

Hey, @errant flame

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

Hey, @errant flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[spare widget]

@lavish heart If it's in the main chat and you don't see it moderated, good to send in a ticket with the details. If it's over voice, that's not moderated

[errant flame]

Be Lazy scripting and esp

[lavish heart]

i have it recorded

[quick jasper]

Please report them in game, if possible try including a clip or a video.

[errant flame]

Thanks

[astral geyser]

How can I disconnect steam and discord?

[quick jasper]

What do you mean?

[forest cliff]

!report

[marble mantle]

Hey, @forest cliff

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[normal roost]

Are you wanting to unlink them?

[lavish heart]

lots of lag on eu 3x no bps

[nova basalt]

lots of lag on eu 3x no bps

[candid escarp]

hello

[silk nebula]

what can i help u sir

[spare widget]

@lavish heart @nova basalt Hey, aware. Thanks for your patience. Looks like there is some unfortunate bumpiness going on- would assume it'll pass asap

[nova basalt]

thank you

[shadow maple]

how i cand speak with and admin?

[spare widget]

https://tenor.com/view/hello-gif-19947459

[shadow maple]

can i talk in voice i need to explain all the situation

after i will write a ticket

[spare widget]

Sure, join Waiting for Support please

[candid escarp]

@spare widget

[ancient vine]

I really need to talk to a staff

[glad fox]

Can you gift vip?

[ancient vine]

i can talk invoice and explain the situation

[glad fox]

Is it possible?

[spare widget]

@glad fox Yes

[glad fox]

how?

@spare widget

[silk nebula]

plz do not <@&874995535881326632>!

[spare widget]

@glad fox https://donate.rustoria.co/

[timber bridge]

You mean like you just did... he @ 1 person you just @ like all of them.. Please refrain from @ing groups and staff.

[silk nebula]

umm sry lol im new here

[spare widget]

Log in -> select the correct server and package, if available -> and you should have a check box that says "This is a gift" or something like and make sure to put in the correct Steam 64 ID

https://rustoria.co/getmyid

You can send the friend that to get the Steam 64 ID which will be like 765611830183018

[timber bridge]

Its okay. Please just learn from it, Thank you.

[silk nebula]

kk thx for teaching

[grizzled coyote]

hi im on 10x us no bp the doors close automatic how do i change that or is there no way to change it???

[quick jasper]

/ad then to turn them back on /ad 5-10

[exotic drift]

How does the skin box work?

[quick jasper]

/skin

[exotic drift]

oh

thanks!

[quick jasper]

No problem

[exotic drift]

What's the point of ./auth?

[spare widget]

To check what's linked- for points or whatever else benefits come along with it

It's an in-game command

After going to https://rustoria.link/ and setting those couple things up

[exotic drift]

It says it's an unknown command

Oh yea and the twitch auth isn't working unless it's just me

[quick jasper]

Twitch and YouTube are down

Are you a vanilla or modded player?

[exotic drift]

2x vanilla

[quick jasper]

Are you doing it in the text box?

[exotic drift]

Yea

[quick jasper]

/auth in text?

[exotic drift]

Yea

[quick jasper]

Hmm I’ll check it out

[exotic drift]

Ok, Thank you!

[quick jasper]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[exotic drift]

I'll try again later and let you know

[deft storm]

Sorry for typing this here but, get him gone quickly. He's ruining for too many.
Rustoria 10X EU, K3

Again

Playername: FUCK

[quick jasper]

!ticket

[marble mantle]

Hey, @deft storm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spare widget]

@deft storm He's already gone, thank you

[exotic drift]

Oh how do I change the discord that the auth is linked to

[north crest]

DM me these, thanks!

Oh never mind! sorry zenen!

haha

[deft storm]

No worries, sorry for typing here. I know I should ticket, but he killed too many and felt bad for the poor people

[north crest]

Oh my way for more coffee

[deft storm]

I will try to keep the reports in the tickets c;

[spare widget]

@deft storm You're fine. Good to not call it out- if it's absolutely extreme, for sure. Thank you- good job with screenshots. Those are always welcome in tickets

[deft storm]

Thank you for the quick response, always been proud of the quick help on Rustoria ;D
Have a great day/night ;DD

[north crest]

you as well!

[exotic drift]

how do I change the discord that the auth is linked to?

[warm dragon]

I have been banned for over teaming when we removed all the players and were changing codes when we all got banned players removed are done playing for the rest of the wipe and will not be joining back

[quick jasper]

!link

[marble mantle]

Hey, @quick jasper

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[quick jasper]

@exotic drift

[normal roost]

!appeal

[marble mantle]

Hey, @warm dragon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[quick jasper]

Should be a unlink button, for you to request a unlink.

[south karma]

help!!

[quick jasper]

Sup

[south karma]

i waited an hour in q just for my game to crash

[normal roost]

unfortunate

[south karma]

.... i was loading in, can i please get a skip

[normal roost]

Unfortunately no, that was just unfortunate

[south karma]

hmm okay

[normal roost]

If you know or not you can buy que skip for servers

[south karma]

yes let me just buy vip for 3 different servers at the same time

[quick jasper]

Lol

[south karma]

👍

[normal roost]

lol

[silk nebula]

lol

[wispy loom]

Do you already have a Discord linked to your Steam?

[exotic drift]

Yea

[wanton turret]

all ores the sparks are not on them ,, after hit it 3 times get back normal ,, is this bug known or its just me ?

at eu long

[exotic drift]

I accidentally linked my other discord account to Rustoria and am Wondering how to change

[wintry schooner]

Common guys, we need a small server now when medium is zerg infested aswell...

[hidden onyx]

Does Luke still do the vip swap if purchased less than a week ago?

[quick jasper]

Only a select few do those payment tickets so it takes a little longer.

[real wolf]

Have you used the kit?

[hidden onyx]

No I purchased vip for long less than a week ago I’m just wondering if I could switch it to EU long

[real wolf]

Could you please open up a #payment-support ticket so we can take a look

[hidden onyx]

Will do thanks

[cursive delta]

!ticket

[marble mantle]

Hey, @cursive delta

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[cursive delta]

how can I report someone in ukn rustoria server, he does not appear in f7

[tranquil sleet]

Any admin who speaks Spanish?

[near halo]

@tranquil sleet just use google translate for Spain to English and copy & paste it here, or in a /ticket in-game, or just type Spanish here

[near halo]

i can translate

[steel wagon]

I would need some help!!!

[pastel lodge]

/ticket

[marble mantle]

Hey, @pastel lodge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[steel wagon]

Whenever someone got a moment

[near halo]

@steel wagon you could also ask here whatever you want to ask in a voice channel

[nocturne garden]

cheater on ukn

[marble mantle]

Hey, @nocturne garden

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[nocturne garden]

this doesnt work

[near halo]

lmao

[hardy copper]

/ticket

[marble mantle]

Hey, @hardy copper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dusky temple]

!appeal

[marble mantle]

Hey, @dusky temple

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

can someone help me in voice please

https://steamcommunity.com/id/SlyBlender/

[twilit stump]

how do i look at the reason why i got banned? ive never had my account breachered nor do i exploit

[quick jasper]

!appeal @twilit stump

[marble mantle]

Hey, @twilit stump

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[quick jasper]

Other then that we don’t disclose bans with players but your more then welcome to appeal it.

[twilit stump]

yea but i want to know why i got banned

it said appeal denied

and idk why

i dont hack on any game

[quick jasper]

If your appeal was denied, the admins reviewing it have made there final decisions on the ban.

[twilit stump]

is there a way i can why i got banned for besides "hacking" when i know i didint

[quick jasper]

Are you on a vpn?

[twilit stump]

nope

[livid arch]

yo i have a q

[quick jasper]

What's the question?

[livid arch]

yo so if i have a ban for ban evasion how long until i can appeal it

[quick jasper]

180 days. thats if it is a EAC

[livid arch]

ok

thx

i was at 169

[quick jasper]

If you were banned on rustoria, you'll need to appeal your ban.

[fallen tree]

I JUST LOADED FULLY THROUGH QUEUE 2S AND I GET TIMED OUT FOR LONG US

[torpid summit]

hello

[fallow anchor]

lri i have could i get un banned i have been banned for soo long

[torpid summit]

i send a ticket in the past 4 hours

heeeeeeei

the cheaters in ab9 is comeback

in rustoria long... is open doors

what happend?

[timber bridge]

Have the admins replied to your ticket?

[quick jasper]

!appeal

[marble mantle]

Hey, @fallow anchor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[torpid summit]

no

the ticket is not replied

[timber bridge]

They should be getting to it shortly.

[torpid summit]

ok

thanks

[blazing holly]

yo

why did i get kicked for exceeding team limit lmao

im in middle of raid

there 2 of us

[solar ether]

us 2x is lagging so much

[blazing holly]

where do i seek support

[near halo]

Ddos on 2x vanilla

Its so laggy

mondays is dying

[balmy lance]

ddos on 2x mondays US

[blazing holly]

wtf is wrong with admin in this server we literally raiding a kid
and got kicked for exceeding team limit

[quick jasper]

!appeal

[marble mantle]

Hey, @blazing holly

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[torpid summit]

i need replied this. its impossible play
sagainst hackers

[ancient oracle]

!ticlet

[elder zenith]

!ticket

[marble mantle]

Hey, @elder zenith

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.