support

[slow birch]

@naive phoenix Above I have commented hopefully it helps you

[tribal aurora]

ok sir

i am very worry

sry sir

[slow birch]

Failing that you are welcome to wait in the Waiting for Support channel and someone when free will be in touch

[tribal aurora]

because my friend by vpn ban in the us main

76561198175388634

this is he steam id

[slow birch]

Your friend will need to appeal it.

[clever badger]

!appeal @tribal aurora

[marble mantle]

Hey, @tribal aurora

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tribal aurora]

plz sir im new game sry

all right

forgive me

[silk nebula]

any admin online?

[clever badger]

Not an admin, please state your issue, I may be able to help

[silk nebula]

umm i got vpn banned but i cant use ur web to appeal

[clever badger]

come to waiting for support vc

!appeal @silk nebula

[marble mantle]

Hey, @silk nebula

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[silk nebula]

APPEAL DENIED

[quick jasper]

If your appeal was denied the ban is finalized.

[silk nebula]

no but i got unbanned before

caz eac removed my ban

so they said i can play without appealing

[quick jasper]

One moment

[silk nebula]

ok thx

[visual rover]

noted thanks

[gilded thorn]

i have been banned for over 240 days now. what can i do to get unbanned i tried appealing i tried everything. i am sick of playing on bootleg rustoria servers like anysolam and shit like that, its the closest thing to your servers

[quick jasper]

Have you appealed your ban

[silk nebula]

iri any reply?

[quick jasper]

You need to be patient, waiting a reply back.

[silk nebula]

lol

ok

[fair thorn]

/ticket

[marble mantle]

Hey, @fair thorn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[sharp dirge]

/ticket

[marble mantle]

Hey, @sharp dirge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[gilded thorn]

i have but it has been rejected over 4 months ago

i have been on here since 2017 but in 2020 i got EAC banned because of a valorant cheat, i appealed on every server i got banned on and they all accepted my appeal except rustoria

i got script checked , hardware checked and everything

[silk nebula]

still no admin online?

[quick jasper]

Just need to be patient, as I told you.

Admins are very busy, and also have daily lives, and also sleep lol.

[silk nebula]

lol

i thought admin never sleep

xd

[slow birch]

Sadly we have to let them sleep. They also are able to go the toilet twice a day.

[silk nebula]

haha

just kidding

[slow birch]

I know you are its all good they will get through the tickets and appeals as quickly as they can but they do make sure that they get the correct outcome and put the correct effort and time into each.

[silk nebula]

👍

well said i could give 1 ak

[copper night]

!force

[marble mantle]

Hey, @copper night

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1633629600:F> is the time of the next force wipe and will happen <t:1633629600:R>.

Hey, @strange hedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[gusty leaf]

rustoria logn lagget ?

long*

[trim valley]

massive lag on eu long

[quick jasper]

We’re aware and looking into it

[torpid plover]

can i talk with an admin ?

will PM you

[quick jasper]

What is the issue, not admin but may be able to help.

[nova basalt]

<@&274971100184576010> does the 3x still wipe ?

Bcoz of force wipe jw

[quick jasper]

Please do not tag that admins

[compact parcel]

#announcements @nova basalt

[nova basalt]

Kk tu

[nova basalt]

Well then make it so you can’t ping the role then if you don’t want people to ping it 🙂

[ruby glade]

Played all day yesterday for force and logged on today to see "Disconnected: Ban Evasion"? First time playing on Rustoria dont understand how I can be evading a ban

[quick jasper]

!appeal

[marble mantle]

Hey, @ruby glade

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[ruby glade]

1-3 days to have my appeal looked at :/

[quick jasper]

Just need to be patient, the admins usually get to them pretty quick!

[ruby glade]

Yeh, hopefully the process is quick

How will I find out the result of the appeal? Do I just need to keep trying to join the server every once and a while to see

[quick jasper]

They will contact you

[pliant prairie]

@compact parcel Dear got administrator, I was VPN run, please help me lift the ban.76561199169039703

[quick jasper]

!appeal @pliant prairie

[marble mantle]

Hey, @pliant prairie

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[pliant prairie]

@hushed finch Dear got administrator, I was VPN run, please help me lift the ban.76561199169039703

[quick jasper]

Please stop tagging them, and fill out the ban appeal.

[willow echo]

I was vpn ban

Can someone help me

[quick jasper]

!appeal @willow echo

[marble mantle]

Hey, @willow echo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[willow echo]

I have appealed. Can you help me as soon as possible? My teammates need me

[silk nebula]

why vip gone

[quick jasper]

You need to wait patiently for the admins to review it

[pliant prairie]

@quick jasper How to appeal the ban I was vpn login was ban

[quick jasper]

!appeal @pliant prairie

[marble mantle]

Hey, @pliant prairie

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[dull mist]

I have question about rule "No rust EAC/gamebanned alts". Does it concern only rust? Or other games too?

[quick jasper]

If your EAC off rust then it won’t work no matter what, it’s referring to other games

[wispy loom]

Gamebans for other games are not moderated on Rustoria

[dull mist]

okay, thanks a lot

[restive belfry]

can i get help i cant get tc auth

[slow birch]

Did you place the TC?

[civic crater]

no one answers me about buying vip status

[slow birch]

What is the issue you have sorry not seen your messages

[restive belfry]

i can send you a pic

[slow birch]

sure thing

[restive belfry]

its so weird

[civic crater]

I accidentally bought VIP status on the wrong account. I wanted to move it to another one. I already have an application open, but no one answers there

[quick jasper]

Can take a little while, cause only a select few can do those tickets, and we have had a lot of people with issues recently, so please be a little more patient

[civic crater]

Well, from whom and where to wait for an answer? As far as I understand, the person who helped me with this is not online now

[slow birch]

As Iri says above there was a lot of tickets opened and only a small number staff that can help with these issues. I can assure you that they are taking all tickets seriously just there is a backlog.

[quick jasper]

So did you already make a #payment-support ticket?

[civic crater]

yes

[lavish heart]

whyy is 3x no bps eu wiping

wtf is this

[civic crater]

rayanjd helped me, but now he is not online(

[lavish heart]

hello

[indigo cove]

^^

[lavish heart]

@wispy loom

@wispy loom

@wispy loom

@wispy loom

[wispy loom]

Please stop spamming me

[slow birch]

Please stop spam tagging

[lavish heart]

fix your server then

[pliant prairie]

@quick jasper I can't appeal

[lavish heart]

it says in server wipe in 20 sec

why

[pliant prairie]

@hushed finch Dear got administrator, I was VPN run, please help me lift the ban.76561199169039703

[wispy loom]

I see what you mean, checking it

[lavish heart]

so its not wiping bases and shit?

[wispy loom]

Thanks for letting us know btw, it wasn't supposed to wipe
I didn't read your message correctly

[lavish heart]

yeah np

[wispy loom]

Sorting it now

[lavish heart]

i hope i dont lose all progression

[wispy loom]

It's booting back up now

No BPs 3x EU is back up
connect 3x.rustoria.uk:28015
@lavish heart

[lavish heart]

not wiped?

[pliant prairie]

@near halo Dear got administrator, I was VPN run, please help me lift the ban.76561199169039703

[lavish heart]

you need to do an appeap

appeal

[solemn flume]

Stop @ing people and appeal.

[wispy loom]

Please refrain from tagging staff, last warning
You can appeal your ban at https://bans.rustoria.co

[pliant prairie]

I've appealed but my players need me

[wispy loom]

I understand, but you'll have to be patient

[solemn flume]

Patience

[pliant prairie]

ok

[west osprey]

This was fixed nearly an hour ago

[patent ember]

hey, mb make a vote for a wipe 3x noBPs eu?

[silk lake]

why can't enter the server , being kicked due with the reason "hacker", what does it mean?

[quick jasper]

!appeal

[marble mantle]

Hey, @silk lake

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[silk lake]

okk thx

[strange saffron]

any admin on that can help? there is no AI on rig after calling it in

US long

[quick jasper]

Hey bud, do a /ticket add in game

[strange saffron]

well i'm on there now i would love the loot hahaha

[soft garden]

rustoria.co Hello server shows lack of map

@strange saffron rustoria.co Hello server shows lack of map

[strange saffron]

?

[soft garden]

@marble mantle rustoria.co Hello server shows lack of map

[strange saffron]

and now is englihsh?

[soft garden]

@strange saffron Sorry, I can only use translation into English

Sorry, I can only use translation into English

[strange saffron]

well i have no clue what you mean mate

[restive belfry]

could a admin help me pls

[quick jasper]

Not an admin but may be able to help

[restive belfry]

i cant auth on a tc

[quick jasper]

What do you mean

[restive belfry]

even tho i have auth im building blocked and it says deauth

i can send pic

in dms

[wispy loom]

Do you have a multi-TC base?

[quick jasper]

Yea looks like it, google showed that they could remove it and have everyone reauth

[wispy loom]

Probably just not authorized to a TC

You have to hold E on all TCs to check if you have authorized, you're able to access TCs you're not authorized on when an authorized TC overlaps

[lean flare]

Any admins online, that can help me, bought Vip like 3 days ago, but still en queue.

[tough bane]

Please go ahead and create a ticket at #payment-support

[lean flare]

Ill do 😉 thank you, and have a great day. just got vip ticket 1212 🙂 so thank you for youre help

[tough bane]

You are always welcome. Actually you do not need to wait in #368790610783764480. Luke will dm you when he is online.

[lean flare]

Okay thank you, do you know if its only Luke dowding there can help, or there any others? @tough bane

[lean flare]

Do you know if theres any others there can do it, or is it just Luke?

[timber bridge]

He is the main person to-do it. He is trying to get through all the tickets just be patient with us. Thanks!

[lean flare]

Thank you for youre answer, continue a great day 😉

[timber bridge]

You have a great day as well! If there's anything else we can help with don't hesitate to reach out.

[marsh jasper]

Any admins online? Bought vip but still in queue

[lilac nova]

Please make a ticket at #payment-support

[marsh jasper]

already did

30 minutes ago...

[lilac nova]

Then you have to be patient. An admin will help you once they are available

[wary moth]

Love how the damn server restarts and im full raided

[timber bridge]

That's unfortunate, unfortunately there's not really anything we can do do to support you on that.

[lean flare]

Do anyone know, if i can refund the vip package that dosent work, and buy it again now?

[chrome elk]

[timber bridge]

That will not fix your issue. You should just wait for the payment support ticket to be solved. Make sure you include you steam ID, server you bought it for, and receipt or transaction ID. Thanks.

[lean flare]

I think i gotten everything ready, pictures, and all the nesecary things for the support case.

[timber bridge]

That's great, it should be solved quickly as soon as your ticket is reached. It was a wide spread issue unfortunately, so we received alot of tickets - we should be close to being caught up though:) we appreciate all the patience.

[lean flare]

Thank you, love youre quick response, continue a great day.

[timber bridge]

You have a great rest of your day as well. :)

[slow birch]

!appeal 813299900842115073

[marble mantle]

Hey, @golden stirrup

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[slow birch]

This is the link that you and friends will need to follow.

[golden stirrup]

@slow birch

[slow birch]

Please stop tagging staff members I know at least 2 of us have now told you the process in DM

[surreal plaza]

I have an account getting charged and need to stop the subscription

[slow birch]

!cancel

[marble mantle]

Hey, @surreal plaza

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[slow birch]

Hopefully that will help you out let me know if it doesn't

[surreal plaza]

I don’t know which steam account it’s linked to any ideas to help solve that?

[slow birch]

Best thing I could suggest on that front then is speak with the Payment support team if you open a ticket in #payment-support they will be able to look into that and help you I am sure

It can take a little while for them to come back as I know there has been a lot of tickets recently but they will work it out.

[surreal plaza]

Thank you

[heady narwhal]

Is there any way to appeal other than through the website? Me and my friend were banned from US 2x yesterday while the server was having a major lag issue, saying we were "hacking". Already tried appealing but it was denied without further comment. The actual ban happened while we were doing military tunnels, prob a lag spike caused too many bullets to hit a scientist at once

[wispy loom]

In in doubt, you'd not have been banned for the situation you're referring to

A denied ban appeal means it's been reviewed again and there's enough evidence to keep you banned

[near halo]

Hello, I was banned yesterday while playing on your server. I want to know the reason. It says I was banned for cheating. But I didn't cheat.

[gentle shoal]

can you tell me when i was intially kicked for scripts?? its saying i am scripting but i havent played in months and never bought a scccript.

im trying to figure out the problem.

[near halo]

I've been playing on your server for a long time and this situation frankly saddens me. Can you help me please?

[gentle shoal]

like ive not played in months, login today and poof. kicked before i could evenstand up

[wispy loom]

You both can appeal your ban at https://bans.rustoria.co
@near halo @gentle shoal

[gusty leaf]

Good afternoon, tell me how can I transfer the VIP to another account?

[wispy loom]

You'll want to make a ticket in #payment-support

[near halo]

Where will I find out the result?

[wispy loom]

You'll be notified by our Discord bot as you're verified

[near halo]

Thanks 🙏

[crimson pecan]

where to write a report on the cheater?

[tough bane]

?report

[marble mantle]

Hey, @crimson pecan

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tight ivy]

my friend cant connect server of hacking

[tough bane]

?banappeal

[marble mantle]

Hey, @tight ivy

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tight ivy]

he was not cheating for sure

and he is not good with pc or anything discord related

[tough bane]

He can appeal on the link mentioned above. https://bans.rustoria.co/

[heady narwhal]

Ty ill try to log in again

[tight ivy]

my friend did is trying to appeal

but the wipe is happened this is a server realted problem he did nothing wrong

but the wipe is now

[heady narwhal]

Tryed loggin in again and i'm still banned, "playing with hacker" still

[wispy loom]

I see, hacker association bans are usually temporary, probably why your ban appeal got denied

[tight ivy]

bro appeal says he dosent seem to be banned

this is a server realted problem not his

even your site says he is not banned or anything

[wispy loom]

When did he get banned?

[tight ivy]

helllloooo de never got banned

[wispy loom]

As it says on the website it can take a few minutes to sync

[tight ivy]

this just pops up now

[wispy loom]

^

Means he got banned

[tight ivy]

no he didnt recieve any ban we were playing yesterday and now it is wipe

yeah the link that you guys gave says he is not banned :/

[wispy loom]

Probably best to get your friend on here himself

[wispy loom]

@tight ivy

[tight ivy]

never ?

he joins the server and server kicks him out

[wispy loom]

I won't be able to help you if you don't read my messages

It kicks him out because he's banned

[tight ivy]

and i am telling you that he never recieved a ban

today is the first time we are learning this

his nickname is Atasoy

[wispy loom]

When did he get banned?

[tight ivy]

he never get banned dude

[wispy loom]

He is banned

Read my messages please

[tight ivy]

you are really annoying the shit out of me can you read what i type now is the first time we are learning this

i already told you 3 times never never never ahahah

[wispy loom]

It kicks your friend out for 'Hacking', it means he's banned for hacking

I'm asking when it was the first time he connected and he got kicked out for this

[tight ivy]

and i am telling you that he never got banned now this pops of that he gets this message

today wipe time

[wispy loom]

Tell your friend to try to appeal again on the website in a bit as he's banned

[tight ivy]

yeah he says account is linked and he sent his appeal

[wispy loom]

Perfect

[icy rock]

I am banned for advertising on "[EU] Rustoria.co 7/10 - 3x No BPs [Loot+/Shop/Max 6]". I have never joined this server before and I have never advertised? Someone checks whats going on?

[normal roost]

!appeal

[marble mantle]

Hey, @icy rock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[normal roost]

Explain what happened in there and you should get unbanned if thats the true case

[leaden jetty]

ı m banned for no reason and ı sent my appeal

ı thinks ıt s a server related bug

[gusty leaf]

Thank you I wrote and how long is the review time?

[wispy loom]

No ETA unfortunately, it'll be answered whenever our payment support staff gets to your ticket

[gusty leaf]

ok thanks 🙂

[leaden jetty]

can u check my ban reason cael ?

[wispy loom]

I can't look into bans, but it says the ban reason when you get kicked from the server

[weak lagoon]

where can i refund a vip

[wispy loom]

!vipissue

[marble mantle]

Hey, @weak lagoon

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[sour dragon]

@quick jasper

its still not working

[steel wagon]

Does US 5x nobp wipe tomorrow 3 man

[tough bane]

It will wipe tomorrow again 🙂

[tough bane]

What is your current issue as I may be able to help you out.

[near halo]

Hello

[tough bane]

Hello @near halo,
how can I help you?

[near halo]

Hello there buddy, i dont know if its possible, but if there is any admin available i would please you deeply to check a ban appeal of a teammate

We really need him ingame, because right now our progress stays behind since we are just a trio

[sour dragon]

@tough bane a staff membertold me he was reaching out to admin to help me appeal my ban

[tough bane]

Your teammate needs to be a little patient there. We do go row by row on these incoming appeals as everyone should have the same time there.

[sour dragon]

and last night he said i should be able t o make one on the site

but i still cant

[tough bane]

Are you not able yet?

[sour dragon]

no

[near halo]

I know what you mean, but we are losing really important time here, and again i want to believe that this will end fast

[tough bane]

Sorry we will not forward any banappeals.

[near halo]

I never meant or said to forward any banappeals, i just typed here so just in case there is any admin available watching this channel maybe he could help

Because as i mentioned above, we are talking about a mistake here, and also if its possible we could have the name of the admin who did the ban so they can have a nice conversation in voice chat

urm, cargo on rustoria 10x is not barren. is that a mistake or not?

[normal roost]

If you sent an appeal and its truly a false ban you should get unbanned but you are going to have to let that appeal go through

[leaden jetty]

thanks man ı m only waıtıng

[near halo]

was banned a while ago for 'ban evading' after appealing a mute problem and the admin told me in vc id be unmuted in a second and disconnected me and then i was banned for 'ban evading' and my appeal was denied but no accounts ive ever used rust on have been banned in the time ive had my pc and i had also played rustoria 100 days almost every other week prior to the ban with no problem can i get an explanation?

[tough bane]

Are you able to appeal at https://bans.rustoria.co ? What does it say there?

[near halo]

It just says denied i was banned like a month ago but it was like the only serv i played

[tough bane]

Sorry that the banappeal was denied but that is the final decision there and will not be changed.

[brazen coyote]

someone messaging me saying i won a glory ak 47 giveaway mods

[gentle shoal]

LOL it is kinda crazy. Im waiting on a script check and i havent played official in months, logged in today got kicked 20 times before i could even stand up.

[brazen coyote]

idont know if you want to ban him or not. i can send screenshots

[gentle shoal]

then ban

[little zenith]

dude is running a scam thru the server

[brazen coyote]

^

[zealous kettle]

It is a scam, please report them.

[fresh egret]

Yh i got that

[little zenith]

already reported

[near halo]

So i aint gna be able to play ever again?

[tough bane]

Not currently not no.

His discord tag or id please.

[fresh egret]

ZENO#8052

[little zenith]

i dont have the tag of the guy who sent it to me

[viral jackal]

hello, i have VIP issue, who should i contact?

[fresh egret]

I reported them

[tough bane]

Seems like he is already banned. Please go ahead and report a spam.

[zealous kettle]

#payment-support

[robust stump]

@balmy cypress can i please dm you about something

I have a complaint

[lusty isle]

Hate to be that guy but I've F7 reported and submitted a ticket against someone for esp who is making it impossible to play. Any chance I could put as stash outside his base while someone spectates?

[zealous kettle]

No need, your ticket will be looked into asap!

[lusty isle]

Thank you!

[wispy loom]

Is it a staff complaint? If so you can also contact our other staff manager, @real wolf

[lime mural]

Hello somebody wrote me about some giveaway from you is it valid or is it a scam?

[slow birch]

It is a scam indeed

[lime mural]

Okey thanks

[viral jackal]

can some1 please address it? ticket 1223

[wide scaffold]

theres someone in us monday spamming hard R.

[sharp night]

i need admin support

hello

found a major bug on us long

[zealous kettle]

Feel free to DM me

[fossil cobalt]

Yeah they fixed the loading up issue cuz they knew id throw a fit

[foggy herald]

please fix that damn lag in eu small

please

[barren kettle]

hey there is pedophiles fishing for little kids on the 5x

they in chat right now being disgusting

[royal wedge]

!appeal

[marble mantle]

Hey, @royal wedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[magic sundial]

Hello, so i keep getting "disconnected" with the message saying to come here from Luke

[quick jasper]

I’ll notify them.

[magic sundial]

is it something on my end? or just server issues

[quick jasper]

Means Luke wants to speak with you.

[magic sundial]

oh ok

what could he want to speak to me about idek who that is

[quick jasper]

That’s for you, and him to discuss.

[wispy dust]

!appeal

[marble mantle]

Hey, @wispy dust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[magic sundial]

well i cant play the server i spent $10 on and this is my day off..

[quick jasper]

I have notified them, you just need to be patient

[harsh moss]

is 3x actually fuckin wiping?

[quick jasper]

No

[frigid dirge]

Can someone help so I can link the right Twitch Account?

Apparently it didn't update when I changed my twitch name.

[quick jasper]

Twitch is currently not able to be linked at the time being @frigid dirge

[frigid dirge]

How do we get /kit loyal?

[cedar bridge]

where do you make reports

for rustoria

its not rlly reportable ingame

[quick jasper]

!ticket @cedar bridge

[marble mantle]

Hey, @cedar bridge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[cedar bridge]

its for ban evasion tho

[quick jasper]

Then you need to make an appeal

[cedar bridge]

im not appealing tho

im reporting some1 I mean

for ban evasion with pretty good proof

[proud marsh]

help pls

[near halo]

i bought vip and it doesnt work

[quick jasper]

Then do a /ticket in game @cedar bridge

[near halo]

i still have a queue

[quick jasper]

Fill out a #payment-support ticket bud

[thin junco]

Scam?

[quick jasper]

Yes scam

[thin junco]

Ok thankyou

[proud marsh]

pls banned him

[quick jasper]

What’s his discord ID? Right click there name and copy ID

[proud marsh]

SamelPR#4808

[quick jasper]

Ok

[near halo]

i did a payment support ticket

[quick jasper]

Just need to be patient only a select few can do those tickets so it’ll take a little bit.

[near halo]

oh ok i understand

is anyone who can do it online?

[quick jasper]

There is, but we’re still working on all the other ones currently from yesterday, so it’ll take a min.

[civic bronze]

I was got a dm that said I won a giveaway and I just wanted to know if it was legit

[near halo]

its prob not

[quick jasper]

!scam

[marble mantle]

Hey there, @civic bronze

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

[solemn flume]

Iri on the clock all day huh

[quick jasper]

Yes

[near halo]

thanks I was gonna ask the same thing

I just got that same message

[somber pelican]

me too

[hoary niche]

I need an admin

really fast please

[quick jasper]

What’s wrong, not an admin but may be able to help

[hoary niche]

currently getting raided by cheater

[quick jasper]

!ticket

[marble mantle]

Hey, @hoary niche

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hoary niche]

ive done that but this is important

[quick jasper]

An admin will review as soon as they can

[hoary niche]

yeah

ik ik just hopin to get it fast as this is just unfair

[harsh moss]

I keep getting timed out like every 10-15 min

[near halo]

hey i have vip but its putting me in queue??

[quick jasper]

Please make a #payment-support ticket @near halo

[gleaming hound]

Hey, my friend was banned, and has not been unbanned within the hour.

76561198136260649

[quick jasper]

@gleaming hound he was banned for an hour?

[gleaming hound]

He was indeed. But it has not unbanned him.

[quick jasper]

So the ban said that they are banned. For an hour correct?

[gleaming hound]

Yep.

[magic sundial]

im ngl

[quick jasper]

They need to wait out the hour, then also wait an extra 15-30min for it to fully resync

[magic sundial]

What is this shit bro

[gleaming hound]

They have, that is why I just said he has not been unbanned yet.

[magic sundial]

every time i open this discord someone is getting false kicked or banned

And the guy whos doing it doesnt even respond

[quick jasper]

Yes, but it can take another 15-30min for it fully rest it’s self

[magic sundial]

is vip refunding avaliable? or do i have to make a ticket that wont get answered

[quick jasper]

!refund

[marble mantle]

Hey, @quick jasper

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[harsh moss]

@quick jasperI keep getting time out like every 10-15 min

I validate fiels update steam and rust still happening

[quick jasper]

Hmm

[harsh moss]

Is there a way to check why I get timmed out like if its an internet issue or game issue?

[quick jasper]

Yes try restarting your router

[harsh moss]

done that already 😦

[quick jasper]

That was happening to me the other day and that fixed it

Hmm

[hybrid sail]

how do you make a appeal

[quick jasper]

!appeal @hybrid sail

[marble mantle]

Hey, @hybrid sail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hybrid sail]

thanks

[magic sundial]

alright so who gives me my refund? ive reviewed TOS and feel i am subject to a refund

[hybrid sail]

it says appeal denied but i havent made an appeal ?

and i cant make a new appeal

[quick jasper]

#payment-support bud

[hybrid sail]

Iri what should i do ?

[quick jasper]

We’re you using a vpn when banned?

[hybrid sail]

nope

using my own vpn

[quick jasper]

What does it say when you try to connect to the server

[candid nebula]

how do I get kit discord

[tough bane]

?boost

[marble mantle]

Hey, @candid nebula

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[candid nebula]

?boost

[marble mantle]

Hey, @candid nebula

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[candid nebula]

ah ok thanks

[mighty patio]

hello

[near halo]

milk

[cerulean pelican]

is this wqhere i make at icket

is there where i make a ticket*

[lament herald]

!ticket

[marble mantle]

Hey, @cerulean pelican

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[mighty patio]

how can i talk to a staff member'

i keep getting disconnected everytiem i join rustoria

[near halo]

What does the disconnect screen say when you try to join?

[mighty patio]

Disconnected: Kicked : Come to discord then it links it

[wispy loom]

Are you playing on a wireless connection?

[harsh moss]

no I'm wired

[magic sundial]

dude what is luke doing

[mighty patio]

im wired

and it lets me join any other server

[near halo]

I would join waiting for support and wait for an admin to assist you

[mighty patio]

how do i wait for support

[wispy loom]

This means that you are (temporarily) banned and you need to speak to the admin that banned you

[near halo]

https://discord.gg/SuRjGDNN

[wispy loom]

Being timed out is 9/10 a local network issue

[mighty patio]

how did i get banned LOL

[wispy loom]

I can run through your local network later if you like, but don't have time right now

[mighty patio]

sooo what do i do now

[harsh moss]

well fuck me then right

I'm using my college dorm wifi

[mighty patio]

did the same shit happen to u cray?

[harsh moss]

just happened a lil ago

[magic sundial]

@wispy loom i have the same disconnected error

but i am not cheating and never have

[mighty patio]

i was playing yesterday

perfectly fine

[magic sundial]

My time is just being wasted i paid for VIP and spent all day playing wipe

[mighty patio]

same

[magic sundial]

and the guy wont even tell me what i did

[harsh moss]

I don't think anyone brought up cheating though?

[mighty patio]

i havent cheated either so idk its really annoying

[magic sundial]

They did though..

temporarily banned..

[mighty patio]

well it says u have been kicked or u have been banned

[magic sundial]

What else do u get banned for

[harsh moss]

then you were obv cheating you don't get flase banned in rustoria

[mighty patio]

yeah exactly lol

[magic sundial]

Dude what?

[mighty patio]

were getting the same message as u cray idiot

so what u were cheating ? lol

[harsh moss]

but im i nthe server?

[magic sundial]

cray your a fucking dumb ass

[harsh moss]

literally playing on the server rn

[mighty patio]

then how r u getting the same message as us LOL

[harsh moss]

im not?

[mighty patio]

u just said

[tough bane]

Gentlemen, please move to #general. Thank you

[harsh moss]

Disconnected: Timed out

[mighty patio]

same shit happens to me

[harsh moss]

well I Still need help @tough bane

[mighty patio]

@tough bane me too

[quick jasper]

Still looking into it for you

[wispy loom]

You're using your Wi-Fi but you're wired? Can't be both 😛

They're talking to the other players regarding the ban

[harsh moss]

turned wifi off just using ethernet

[tough bane]

If you get timed out please check if your internet connection. Caelifera wrote that like 5 minutes ago 🙂

[quick jasper]

Can also be steam sided as well.

[magic sundial]

im actually pissed ngl

3 people same issue and nobody can help us

With no reasoning to our issue

[mighty patio]

same all my friends r playing and there is no staff online lol

2nd after wipe

[harsh moss]

issue fixed stop complaining yo ucheater

[magic sundial]

I couldnt even cheat if i fucking wanted to dumb ass

[mighty patio]

cray youre a loser lol when this gets fixed im going to laugh at your ugly ass

[harsh moss]

😦 bully

[zealous kettle]

Have you appealed yet?

[magic sundial]

yep, and they closed it right after the response

and i was never banned...

[mighty patio]

how long does it take for an appeal my friends r waiting on me i dont get it i was legit playing yesterday

[magic sundial]

Just was disconnected and told to talk to luke in which he wont answer

[mighty patio]

yeah and i was never banned it legit says kicked and come to discord

[magic sundial]

^

[quick jasper]

He needs to speak with luke.

[tough bane]

It could take up to 3 business days.

[magic sundial]

SO REFUND MY VIP

[zealous kettle]

#payment-support if you'd like to request a refund.

[magic sundial]

I DID THAT

[tough bane]

If you do have any VIP / Payment issues please head over to #payment-support. If you want to get a refund please make sure you are eliible and check https://rustoria.co/terms to see if you qualify for a refund. Be a little patient there as the responsible admin is contacted pretty often. He will contact you then. Thank you

[magic sundial]

AND THEY CLOSED ME

[cerulean pelican]

have you tried just restarting your internet and pc?

[mighty patio]

spooky cant u fix it youre an admin

[magic sundial]

SO STOP THE BS IM LITERALLY BEING SCAMMED

[mighty patio]

i dont understand why no one is helpping u guys know the problem multiple people have it

[quick jasper]

Your not.

[mighty patio]

its not like im fucing banned lol

it just kicks me

[magic sundial]

I made a ticket for refund, and it was closed instantly

[zealous kettle]

What's your issue?

[quick jasper]

As Iv told you multiple times you need be patient.

[mighty patio]

it says kicked please join discord

[magic sundial]

3 buisness days...

[mighty patio]

that is all it says

[magic sundial]

Thats half my VIP, SO I NEED A REFUND

[magic sundial]

.

[mighty patio]

Disconnected: Come to discord then it links the discord

it dosnt even say kicked anymore lol

[magic sundial]

i have the same issue as malik

[zealous kettle]

!steamid

[marble mantle]

Hey, @mighty patio

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[magic sundial]

Shall i send u my steam id as well

[mighty patio]

do i put my steam id in chat

[zealous kettle]

Yep

[mighty patio]

76561198193184067

[magic sundial]

76561199213311811

[mighty patio]

for a sec thought we had the same one LOL

[magic sundial]

lmao

@void condor can u explain why my ticket was closed instantly ?

My refund appeal is in accordance to TOS, i read the rules carefully

[mighty patio]

i dont get how i can login into any other server perfectly fine but rustoria

[magic sundial]

same

[zealous kettle]

You're banned from Rustoria, not Rust.

[void condor]

You were not asking for a refund, you were appealing a ban in a ticket designed for payment support

[mighty patio]

im banned?? for what

[magic sundial]

no i was not

I am not banned

[mighty patio]

it says im disconnected

[zealous kettle]

Taking a look right now, give me a second please!

[magic sundial]

"temporarily banned until Luke talks to me" in which its been a day and he hasnt.

[mighty patio]

lol this is insane i was streaming on twitch the entire day yesterday i played

[magic sundial]

This is fucking bs

[royal merlin]

do you admins not ban people for hacker association?

[mighty patio]

and yesterday is the only day i played lol

[magic sundial]

Yes

[void condor]

Looks like a ban appeal to me, nowhere do you ask for a refund

So use the correct methods

Thank you

[magic sundial]

Jesus christ are you slow?

[void condor]

I guess I'm slow

[magic sundial]

Im a VIP owner, the whole description is telling you why i cant play the game, due to a admin on your team, not a issue on my end

Which according to TOS is deserving of a refund

[zealous kettle]

Just messaged the admin who banned you, letting them know you're looking to talk. Will get back to you soon!

[mighty patio]

ok thank you

[void condor]

You were banned by an admin, you can appeal that ban. If you've used the vip you're not eligable for a refund

[magic sundial]

Jesus christ i am not banned

What dont u get

[royal merlin]

yo spooky do you guys not ban people for hacker association?

[mighty patio]

yeah i dont get it either it legit says im not banned too lol

[void condor]

i was kicked out of the game with the message "disconnected Come to Discord.gg/rustoria -Luke"

This is a Ban

[left kraken]

how do i appeal ban?

[quick jasper]

!appeal

[marble mantle]

Hey, @left kraken

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[magic sundial]

Pretty sure if i was banned it would say i was banned!

[void condor]

"Come to discord" is a ban on your account

You're banned

So appeal the ban

Thank you

Coming in here and insulting me calling me slow isn't going to get you unbanned any quicker

I read your message, understood your message and informed you that you're banned

Now move on, I have many people to help

[zealous kettle]

If you believe someone should be banned for association please create a /ticket in-game and we will investigate.

[royal merlin]

I did

[zealous kettle]

Alright, will be looked into asap!

[magic sundial]

HA

[mighty patio]

ok i wasnt banned btw

[magic sundial]

LET ME SEND A PIC IT SAYS I CANT APPEAL BECAUSE IM NOT BANNED !!!!! @void condor

[zealous kettle]

Yes, you're banned.

[mighty patio]

i just tried to make an appeal and it legit told me im not banned spoky

YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

[magic sundial]

ME TOO MALIK IT SAID I CANT APPEAL SINCE IM NOT BANNED

THESE GUYS ARE JOKES LOL

[royal merlin]

this is ridiculous though, they played with a cheater all wipe day killed everyone made my group rage quit, cheater got banned and there still able to play and have cheater loot

[zealous kettle]

No need to create an appeal, as I have already forwarded your appeal. Please just be patient whilst I wait for a response.

[magic sundial]

this is actually so stupid!

I guess we are going to ignore what i just said.

[void condor]

I'd assume you're banned because you were gamebanned 93 days ago

[mighty patio]

im not game banned i can login into any server lol

[magic sundial]

What about me why was i banned

[void condor]

I didn't ignore you, I'm quite busy and trying to deal with everything at once

[magic sundial]

I understand

[mighty patio]

how r u saying im game banned when i login to any server

[magic sundial]

ive just been here for literal hours

[void condor]

I can understand your frustration, however you are banned. That message you have gotten is to come to discord to discuss that ban with the admin in that case which is Luke. The message you're getting on the site is an error and if you had said that from the start I would be aware

I have forwarded your ban to the admin that needs to look at that, which is Luke

[magic sundial]

What would i be banned for though

[void condor]

I'm unaware I'm not the admin that has banned you

[magic sundial]

i can send u my steam or do a computer cheat check or whatever yall do

[mighty patio]

same ^

[magic sundial]

ok well if u can tell him to msg me as soon as possibl

[void condor]

The account you have linked to your discord is literally gamebanned 93 days ago on Rust

Just because you have a new account, doesn't mean you didn't cheat

[mighty patio]

idk im not game banned i can login to any server

[void condor]

Perfect, on a new account

You were gamebanned

[mighty patio]

ive never had any other account LOL

[void condor]

Ok

[mighty patio]

youre deadass assuming everything very professional

[void condor]

Not assuming anything

[fallow fulcrum]

Is military tunnels broken on us main

It hasn’t respawned in a long time

[void condor]

Shouldn't be, it'll take longer if people are staying around there

[fallow fulcrum]

But usually it respawns within 5 minutes even with a ton of people inside and around it

[void condor]

https://steamcommunity.com/profiles/76561198338164256 Here's your gamebanned account, linked to the discord you're speaking on

Guess I'm just assuming though

[mighty patio]

not my account still assuming though

[void condor]

Just magically got linked to your discord, yep guess I'm assuming

[mighty patio]

my brother had that situation figured out a long time ago want to see the emails with face punch

that was his account he got banned

[void condor]

Linked to your discord

[mighty patio]

ITS NOT MY DISCORD LOL

it was his but he stopped playing

im done talking to u youre legit clueless af

[void condor]

[vernal oracle]

This would normally be the case but as of this force wipe update military tunnels no longer spawns scientists nor crates if a player is inside.

[fallow fulcrum]

Wow that’s a big hit

No more mili runs camping

[void condor]

Probably to stop people from camping it, which is good to be fair

[smoky hamlet]

I have this problem where im authorized on a tc but it still says building blocked how can i get helped with this

[void condor]

Are there any other tcs in the surrounding area you may not have?

[fallow fulcrum]

still though no one is in mili tuns and it never rrspawns

[smoky hamlet]

Nope i have all of them

[fallow fulcrum]

Did they slow the respawn as well

[smoky hamlet]

People had the same problem in my group

[void condor]

Are you using a multi tc base?

[smoky hamlet]

Yes

[void condor]

You don't have one of the tc's

[smoky hamlet]

I cant open the tc aswell

[void condor]

Yep, you don't have one of them then

It's the only way that will happen

[smoky hamlet]

Ye i will check

[vernal oracle]

Not to my knowledge but there are alot of places someone could hide in tunnels so if someone is hiding in there it wouldn't respawn.

[void condor]

Make sure you can authorize on it instead of just pressing E

Hold it down and double check

[smoky hamlet]

Ah yeah found the one tc i hadnt double checked with E

Thanks for the help it works now

[void condor]

Perfect ;p

Quite common with multi tc bases

[smoky hamlet]

Yeah maybe i just never had that problem before lol

[void condor]

Well glad it's resolved, enjoy your wipe

[smoky hamlet]

Thanks

[magic sundial]

can i make a ticket directed for luke because i wont be able to respond for a few hours if he gets back to me

@balmy cypress STEAM ID: 76561199213311811 u gave me the disconnected error and i am clueless as to why

dm me if u can i wont be able to respond on here for a few hours

[void condor]

Also forwarded that to him as well

[magic sundial]

thank you

[smoky hamlet]

Yeah i think he has his dms closed so you cant talk to him in dms

[tight ivy]

who is in charge of ban appeals ???

you banned my friend for no reason and making us lose time even the chat mod cant reach an admin when my friend was inside waiting for support with chat mod it is so funny really

[solemn flume]

Theres always a reason.

[chilly anchor]

cheater

[marble mantle]

Hey, @chilly anchor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[chilly anchor]

/ticket

[marble mantle]

Hey, @chilly anchor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[errant island]

/ticket

[marble mantle]

Hey, @errant island

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[steel wagon]

does us 3x wipe every friday

[knotty talon]

#oldserverinfo For wipe times.

[steel wagon]

used to wipe every second did that change

[kind shuttle]

i have a screen shot of someone saying they hope my teammates kid drowns for the second time can i get help?

[summer stump]

/ticket

[marble mantle]

Hey, @summer stump

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[slow birch]

Hey there can you make a ticket in game and add the screen shot to it please the admins will look at the screen shot and deal with the situation

[rough bone]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[kind shuttle]

how do i add the screen shot to it?

[slow birch]

Do you have it on a imgur link or something?

if not if you DM me the screen shot I can get it you on a link

[kind shuttle]

i just have a screen shot from steam

[crystal coyote]

why was i muted for 12 hours

i didnt say anything?

[quick jasper]

Your fully aware of what you said.

And your mute will stay.

[crystal coyote]

im not

[quick jasper]

Yes, you are.

[crystal coyote]

no, im not

instead of saying i know what i said just tell me what i did

or send screen shot

[zealous kettle]

You're remaining muted, have a nice day.

[north crest]

We will not be doing that

[crystal coyote]

Why not?

[zealous kettle]

You should know why, as you typed it in chat.

[crystal coyote]

ohh

say 123 if you respect women

man im so sorry for being offensive

[frigid sphinx]

LMFAO

[zealous kettle]

Nope, not why you're muted.

[crystal coyote]

well its the only thing i said before i was muted

I hate black beans?

thats the only other thing i said

beans is a vegetable

im sure youd know alot about vegetables

[frigid sphinx]

he's got a point.

PHHHHHHHH

[quick jasper]

Move to #general if you don't need support.

[crystal coyote]

I do need support

i would like to know what i did wrong so i can avoid doing it in the future

its very petty of u to not say it or atleast dm me what i did

you probably got a screenshot of something i did 3 years ago because i swear on my life i didnt do anything recently

[near halo]

I should get unbanned for rust

i said it once and got banned

[graceful cobalt]

any admin I can DM ?

[near halo]

<@&874995535881326632>

<@&274971100184576010>

chill out

!ban @near halo

stfu

[graceful cobalt]

still a couple roles you didn't @ yet

[near halo]

ye fr

lmao

@ them all

<@&864870863957393458>

[graceful cobalt]

[near halo]

there

.

theres mods

and devs and asistants and chat mods

[oak iron]

What do you need? Please don't spam ping everyone it's not necessary

[oak iron]

Please don't encourage stuff like that, if you don't need help move to #general

[near halo]

my friend is in waiting for support can you help him pls

riven

[solemn flume]

Patience

[graceful cobalt]

@oak iron mind a quick DM ?

[cobalt mist]

I am a user and my stream number is 765611984253742355. I was just fighting an enemy holding a crossbow with a bow and going home, but suddenly I was banned for hacking. Also, my team member was banned, but I don't know what hacking means. Can you give me a detailed explanation or evidence?

[signal forum]

can i get support for one hour chat ban

and a 1HR ban from the server

[spare widget]

@signal forum Looks like your ban is 100% correct

[signal forum]

nope

[spare widget]

Just avoid racial slurs in the future and you should be completely fine

[signal forum]

it is not a racial slur

[spare widget]

@signal forum But it is though. Feel free to join Waiting for Support please

[signal forum]

i have a qoute from the oxford dictionary

[spare widget]

@cobalt mist Are you sure that's the correct Steam 64 ID? Which server were you playing on?

[signal forum]

i use this word everyday in my day to day conversation

[spare widget]

@signal forum You're not going to argue your way out of it. It's considered a racial slur. You had an issue with it one time prior and then a homophobic slur prior to that. You choose what you want to do off the servers but on the servers it's an extremely easy thing to avoid. Don't use it again on the server and you'll be fine. Your temporary ban will remain- hopefully you have a nice break and when you're back on, you have a lot of fun. Have a nice day

[cobalt mist]

i played rustoria us main

[spare widget]

@cobalt mist https://rustoria.co/getmyid Can you log in here and verify that's the correct Steam 64 ID?

[cobalt mist]

765611984253742355

sorry

[spare widget]

Ah, there's an extra 5 on there I believe

@cobalt mist https://bans.rustoria.co/ Log in to there please and fill out an appeal. You'll get a response in 1-3 days

[cobalt mist]

I'm just playing a game and I've never hacked. Why can't we lift our ban right away? My team member was banned because of me.

[spare widget]

@cobalt mist Sorry, doesn't work like that! The best thing to do is fill out an appeal. Checked in on it though and it looks very intentional. Just wanted to make sure it wasn't an accident. Hope you have a great day otherwise.

[near halo]

i just got banned for hacking but im not

like im a server booster and everything i dont fucking dude

i have 2.7k hours im simply better then these kids and they mass reported me

[spare widget]

@near halo Hey, we don't just ban off reports so that's not an issue. I'd recommend going to https://bans.rustoria.co/ and filling out an appeal. You'll receive a response and since you're linked, should push the response to your discord. Doesn't hurt to check back though periodically

[near halo]

yo zen i have a question i was literally just about to go roam with my teamates and stuff ive been playing solo all wipe i dont understand why i got banned like ive been banned on so many servers script checked and they find nothing do u think u can script check me or something and get me unbanned asap please i spent my entire afternoon playing

[spare widget]

@near halo I can't speak to your situation specifically since I'm not the admin handling your situation. I've let the admin who is though know that you're appealing and I'm sure they'll respond to it as soon as they can

[near halo]

its not letting me appeal

it says im not banned but i am

I havent had a problem with rust in 4 years. As soon as i get vip and verify with discord when i open rust i get a 404 discord error in rust anyone know how to fix?

[wary osprey]

Eta on when hot spot for nodes will get fixed?

Float mid air

[near halo]

zen its not letting me appeal

[stray marsh]

I know that our Devs are aware of it, but I haven't heard a specific timeline just yet unfortunately

[stray marsh]

Those things are nothing that would create an error like that, definitely odd though. Our system doesn't interact with your client at all

[near halo]

thats weird my friend had the same problem ): It says its because of a discord plugin

[stray marsh]

Discord and Rust do not talk to each other in that sense. Also, we do not use any plugins to make that system operate

[graceful cobalt]

reposting since it got ignored

[near halo]

yo goulish

its weird as soon as we both bought off your website and now rust doesnt work i dont get it i guess im done with rust rip

could u help me out im trying to appeal but its not letting me ive been banned for no reason

i got banned for hacking but im truly not

[stray marsh]

The appeal system can take 10-20 minutes to cache the information at times

[near halo]

ah ok thank you

[stray marsh]

What's the issue, mate?

[near halo]

hacking, but im not. Banned off of to many servers to reasons to say that i dont know why i got banned for hacking, i have 2.7k hours, server booster. Playing main scene, and I get banned for cheating on tons of modded servers, its sad how good players are treated on this video game.

i have my main resume to get unbanned copied though.

[lavish heart]

why does eu 3x no bps the /decay command not work

[tidal dew]

scripters on rustoria main

t10

[quick jasper]

!ticket

[marble mantle]

Hey, @tidal dew

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dense raven]

no me deja entrar en uno de sus servidores

[mossy echo]

uh i ban apealed and im still banned should i make a ticket

[quick jasper]

Ban appeals take 1-3 days to be reviewed.

[ancient barn]

does the 10x

[mossy echo]

it sayed it was accept

[ancient barn]

for us have a skinbox like u dont have to pay for

[mossy echo]

ed

[ancient barn]

US

[solemn flume]

Yes

[ancient barn]

liek is it free??

[quick jasper]

any vip kits come with skinbox

[ancient barn]

so u have to pay

[solemn flume]

Skinbox is free on 10x yes?

[quick jasper]

No.

[ancient barn]

do yall know a high pop 10x that has a free skin box

[solemn flume]

Really? Cause my friend uses it all the time and he doesnt boost or own any kits

[mossy echo]

wait so should i do a ticket my ban apeal said accepyed on the discord dm

[dense raven]

I cannot enter one of your servers

[quick jasper]

Nope! only play rustoira

[quick jasper]

And yes you need a vip kit for /skin

[quick jasper]

Why?

[near halo]

i just bought vip for the wrong server, is it possible for me to get a refund

[dense raven]

I don't know

[dense raven]

I don't know

[zealous kettle]

Yes, skinbox on 10x EU/US is free.

#change-log message

[quick jasper]

wut

[mossy echo]

lri should i make ticket i ban apeald and they said it was accepted

but i still banned

[zealous kettle]

!steamid

[marble mantle]

Hey, @mossy echo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[quick jasper]

Should remove it then from donation kit then.

[mossy echo]

spooky can i send it to u

the link not working for me

[near halo]

@spare widget It finally appealed but when do u think i can get unbanned

[zealous kettle]

You can send it here

[mossy echo]

76561199152122328

[near halo]

or appealed

.spooky can u help me

[zealous kettle]

Should be good to go now, try connecting in 5-minutes.

[mossy echo]

k thanks daddy i mean spooky

[zealous kettle]

What's the issue?

[near halo]

i just talked to zen about me getting banned for hacking , but i server boost, i have 2.7k hours like i dont cheat. but anyways i made the appeal and I was wondering if u can check it out?

[zealous kettle]

I am not the admin who banned you, so you'll need to wait for it to be reviewed.

[near halo]

it didnt tell me i got banned from admin

it said banned hacking

and idek how i could get banned for hacking my good mouse broke so now im using my old 1

[steel night]

If I can't connect, does that mean I was banned?

[spare widget]

@steel night Can you post your Steam 64 ID please? It'll be something like 765611193018301801

[steel night]

Hi Zen

I'll grab it, I jus submitted an appeal as well.

[spare widget]

Sounds good 🙂

[steel night]

just in case.

[solemn flume]

I just asked that

[stray marsh]

https://twitter.com/playrust/status/1446617141055213569

Rust (@playrust)

@discord is currently having some technical issues. If you're seeing this screen when starting Rust, open your Discord settings and disable the overlay under "activity settings".

Twitter · Oct 8, 2021, 11:22 PM

[dim mantle]

/ticket

[marble mantle]

Hey, @dim mantle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[north crest]

You will just have to be patient for someone to review the appeal. this process takes time

[steel night]

@spare widget I sent it in a PM to you.

[spare widget]

@steel night Responding

[steel night]

thank you.

[neon coyote]

@spare widget are you available for #3 for a brief moment please?

[manic peak]

/ticket

[marble mantle]

Hey, @manic peak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

hello

there is a rampant racist

i have clip of him saying racist shit

[lavish heart]

do hv's do normal damage on eu 3x no bps?

[quick jasper]

Let me check for you.

[full whale]

https://i.gyazo.com/da6bef7564598cd6427b7cf59fa98083.png

scammer

[quick jasper]

Yea they do

[lavish heart]

oke

[quartz torrent]

Y’all got a scammer

DraySgne#6586 that is him

[quick jasper]

ty

[quartz torrent]

Np gl with it

[dull harbor]

/ticket

[marble mantle]

Hey, @dull harbor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lavish heart]

why does eu 3x no bps the /decay command not work?

Because i want to know how the decay system works

[stray marsh]

Good question, I'll pass this on to our devs to have them take a look into it

[lavish heart]

Oke

[near halo]

dont go to the site, scammers yall

[quick jasper]

Stop posting it.

[near halo]

makin sure to get word out boss, only tryna look out

[quick jasper]

We are fully aware of the issue.

[stray marsh]

#announcements message

[near halo]

my b brotha, im used to being the one to care since no one seems to alot of the time you feel?

oop didnt see that

[wide hedge]

can an admin dm me

[hollow wave]

yo @stray marsh https://steamcommunity.com/profiles/76561199155111605/

banned saying come to discord-irish

[stray marsh]

For sure, hop in waiting for support for me

[hollow wave]

did

[quick jasper]

!appeal @sturdy galleon

[marble mantle]

Hey, @sturdy galleon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[blazing holly]

hi i received a discord message

[silent holly]

its probably a scam

[blazing holly]

say i won a skin

[silent holly]

yeah its a scam

[blazing holly]

ok thanks

i mean what hes he trying to get from me? it looked legit so i looked here on the giveaways and i saw nothing about it so i figured it was a scam.

[solemn flume]

!scam

[marble mantle]

Hey there, @blazing holly

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

[magic sundial]

yo @void condor

The guy still hasnt gotten back to me

[digital shoal]

got a text from this guy is this a scam

[north crest]

!scam

[marble mantle]

Hey there, @north crest

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

[north crest]

yes

[digital shoal]

thx

[magic sundial]

@stray marsh hey i had like a 2 hour convo with an admin about the disconnected/ban issue, and im still not unbanned and Luke has still not gotten back to me nor refunded my VIP its been almost 2 days and ive given every possible lick of proof im not cheating or breaking rules STEAM ID: 76561199213311811 im willing to do a cheat check as well.. i know your going to tell me to appeal on the site however i am not banned and when i appeal i am given the message "YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN."

dm me if possible thanks

or @ any admin ive talked to so many

[spare widget]

@magic sundial Hey, you'll need to wait for Luke to respond honestly. It's a bit of an odd time for them but I'll pass it on that you're appealing. Would assume you'll hear back tomorrow. Thanks for your patience until then

[sour dragon]

@tough bane @quick jasper have the admins said anything yet, i still cant make appeal on site

[languid spear]

/ticket

[marble mantle]

Hey, @languid spear

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[stray marsh]

What is your SteamID?

[languid spear]

Hello

How do I report someone, He 1v5 us with mp5 when we were ak lol, his steam ID is 76561199183883474 This are the combatlogs
https://prnt.sc/1vdn1ki
https://prnt.sc/1vdnjg0

<@&274971100184576010> ?

[near halo]

!ticket

[marble mantle]

Hey, @languid spear

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[long cedar]

!ticket

[marble mantle]

Hey, @long cedar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[spare widget]

@near halo Can you join Waiting for Support?

[kindred plinth]

Is drawing hate and racist symbols on bases allowed?

[quick jasper]

no.

[spare widget]

@kindred plinth If you're concerned about something on a sign you can send in a ticket in-game with "/ticket add (your report)", normally include the coords please and we can take a look

[kindred plinth]

I will. I was just curious what the rules were.

[surreal rover]

I bought a VIP, but it doesn't apply.
Steam ID: 76561198068981923

[spare widget]

@near halo Hello?

[near halo]

yes

[quick jasper]

Hey bud, make a support ticket over #payment-support

[spare widget]

Can you join Waiting for Support, diablo?

[near halo]

i thought had to write a ticket

waiting dj is so loud

[stray marsh]

He doesn't know his own strength

[sour dragon]

76561199138927680

[near halo]

BAN EVASION IM PLAYING IN 10X SERV AND SOLO NO HACKING
SOMEONE RAID MY BASE THEN HE FAILED AND I SAID 10C4 AND 10ROKET CANT RAID MY SIMPLE BASE THEN I WAS AFK AND WAS BANNED

lol idk why its my first ban inthis serv

steam id 76561198960694867

[normal roost]

Have you made a ticket?

[normal roost]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

ok thanks

[still pier]

Is there an administrator who can help me unban VPN online

[normal roost]

!appeal

[marble mantle]

Hey, @still pier

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[still pier]

no I mean online

[normal roost]

?

[still pier]

website is too late sometime

I already did it in website

[mild thicket]

我需要管理员的帮助

我被vpn禁止了

https://steamcommunity.com/profiles/76561198975960182/

@stray marsh

@oak iron

[normal roost]

Please do not @ admins

[mild thicket]

好

但是我需要管理员的帮助

我的队友还在等我

[normal roost]

!appeal