support

[near halo]

insiding isnt bannable u are dumb

[distant totem]

<@&274971100184576010> My membership is not valid

[near halo]

ok

uhh i hacked on rustoria and i got banned can i get an unban

[jagged bolt]

go make a ticket at payment support, they got mine working just now

[lone ledge]

stfu lmao

[near halo]

some servers have it as a bannable offense

[stone quiver]

where

[jagged bolt]

#payment-support

[burnt pike]

People roaming with AK and meanwhile im stuck in queue

[proud hill]

just bought vip 20mins ago and not got it smh

[stone quiver]

it doesnt work

[livid tapir]

#payment-support

[proud hill]

i did

[livid tapir]

gotta wait it out then

one guy deals with all of those issues so it may take a little while

[stone quiver]

how do i make a ticket

[quick jasper]

Then please wait patiently, only a select few can do those tickets, and were working our hardest on them,

[quick jasper]

Payment ticket or ingame ticket?

[raw ether]

Same problem here, was told to wait. Just give it 5-10 minutes

[proper obsidian]

/ticket

[marble mantle]

Hey, @proper obsidian

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[agile fulcrum]

<@&274971100184576010> i buy the vip but it has not arrived yet

[flat prism]

If i have a game ban on a different game would i still be able to play rustoria servers?

[quick jasper]

Please do not tag admins

[burnt pike]

ticket got closed but im still in queue lol

[livid tapir]

make a ticket in #payment-support

[livid tapir]

reconnect and try again

[distant totem]

I paid but my membership is not valid

[livid tapir]

make a ticket in #payment-support

[flat prism]

If i have a game ban on a different game would i still be able to play rustoria servers?

but its a different game?

[livid tapir]

yes

[red flicker]

still waiting on my ticket to be relied to

replied*

[burnt pike]

I did reconnect but no difference

[livid tapir]

read it as different account my bad, yeah youre fine

[flat prism]

ty

[lament herald]

Yes, you can only not play if you have a rust ban.

[proven plaza]

admin's why you silence? your VIP not worked. We pay money for you

[little coral]

2nd force wipe this happened

2nd force wipe

[random pagoda]

Hi, I need help, I accidentally bought a VIP twice because the site was not working properly, I needed a VIP for one month. Can I get a one month VIP refund?

[lament herald]

#payment-support if you need help with vip.

[proven plaza]

he is silence.

[red flicker]

is anyone else with vip also stuck in queue?

[edgy fractal]

/ticket

[marble mantle]

Hey, @edgy fractal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[proven plaza]

Пацы, у кого тож нет випки после покупки?

[random pagoda]

У меня и моего друга , я ещё и два раза випку купил ибо сайт лагал

[grizzled scarab]

/appeal

[marble mantle]

Hey, @grizzled scarab

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tawdry torrent]

I can't create a ticket due to first one I got this response: "Category #VIP TICKETS is at limit - Skipping" and after that I only get "Ticket limit reached, You already have 1 tickets open of the 1 allowed for this panel"....

Any admin that can close my ticket that was skipped so that I can create a proper one?

[lost oak]

hola queria saber por que mi vip no esta todavia lo compre al inicio del wipe lo cobraron y no lo tengo

[raw ether]

I have the same issue as PNG

[timber bridge]

You should see another channel in the side panel called "vip" with a number.

[timber bridge]

^

[raw ether]

Thanks!

[timber bridge]

No problem.

[tawdry torrent]

Ty! didn't see that 😄

[timber bridge]

All good! haha

[pure terrace]

hi i bought vip for bad server , can i refund?

[timber bridge]

Please make a ticket in #payment-support

[stark agate]

#support i just bought vip but its still making me wait in the que

[timber bridge]

Please make a ticket in #payment-support we are working on getting it fixed as fast as we can!

[stark agate]

says i dont have permission to post in there

@timber bridge

[tough bane]

?verify

[marble mantle]

Hey, @stark agate

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[timber bridge]

Click the "Payment Support 💸 " button. It will give you access to another channel called "vip" with a number.

[spice tartan]

hi I have a vip purchased but I have a queue

[stark agate]

thanks

[timber bridge]

Please make a ticket in #payment-support we are aware of the issue and are working on getting it fixed as fast as we can

[timber bridge]

No problem

[stark agate]

do i need to be verified for this too work?

[timber bridge]

No it should work, it may be a few before the vip channel to pop up as we are flooded with tickets at the moment.

[stark agate]

kk

[wispy dust]

how can i tell if my appeal even went through

i thought i sorted this out likke 2 months ago

[next turtle]

Is there a way to talk to an admin of the 5x rustoria server

[timber bridge]

Not an admin, but how can I help?

[next turtle]

i just want to know like what i did wrong to get banned

[timber bridge]

You should check the appeal status at https://bans.rustoria.co

[next turtle]

it said team limit was exceeded but i didnt go over it

[timber bridge]

We do not provide details on bans, if it said you were over team limit that is why.

[next turtle]

does it count if one day im teammed with 2 people

then the next day with one but its a totally differnt person?

and like im not teammed with those two before

[spice tartan]

hi I have a vip purchased but I have a queue

[copper night]

#payment-support

[wispy dust]

@balmy cypress

[next turtle]

glad i got the rules clarified

thanks for the help

[spice tartan]

I have already written there and they don't answer me

[stark agate]

yeah its rough idk what to do

[wispy dust]

luke remember you said you would unban me and u never looked into it

[stark agate]

i was at 50 and tried to get vip... now im at 100

[spice tartan]

I have already written there and they don't answer me

[next turtle]

written where

my appeal got denied

do they ever overturn them?

[oak iron]

There's a limited amount of people who can help you with your VIP, it will be looked into please just be patient! Sorry for the inconvenience.

[granite cave]

hello

I bought a VIP for two months

Why queue up to the server

[tawdry jetty]

#payment-support If you're having issues with your VIP not working.

[next turtle]

anyone know of a new 5x to play

[spice tartan]

you were paid money for VIP, but you have to wait and stand in line

[wispy dust]

atleast you werent banned for charge back whem you neverf did

like 2 months ago

[pseudo bear]

Have you tried appealing?

[quick jasper]

!appeal @wispy dust

[marble mantle]

Hey, @wispy dust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[wispy dust]

i already appealed just got to wait more time i guess

[warped vapor]

getting this problem can some explain?

[dense zinc]

i got vpn banned but i cant use ur appeal web

76561199193796973

[spice tartan]

the guys will solve my question with vipka or I will have to wait in line

[trail needle]

/home is broken on rustoria 10x. everytime you try respawn it resets the timer

[chrome elk]

where do i appeal

[pseudo bear]

!appeal

[marble mantle]

Hey, @chrome elk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[spice tartan]

Or do you want me to buy it again?

[near halo]

any eta on the vip stuff ?

[timber bridge]

We are working on them as fast as we can.

[near halo]

ok thanks mate

[smoky rapids]

been waiting for vip for an hour

[spice tartan]

It's bought from me but I'm standing in line bro

[oak iron]

You will not have to buy VIP again, as long as you submit a ticket in #payment-support you'll get help with your problem, but like I said we're having issues atm and are working on it.

[spice tartan]

Yes I have already written there

[granite cave]

@oak iron

Hello, I just bought a VIP for two months and just entered the server. I was kicked out of the server because of VPN. Can you quickly help me lift the ban for me? Thank you. My teammates are still waiting for me to start a new journey together.

[spice tartan]

the person who gave it to me paid for it yesterday and I've been waiting for an hour and standing in line with a VIP card

why offend ?

[oak iron]

Yes it's an unfortunate situation, bunch of people are having this problem right now and like I said before there's limited people who can help with it, we're working our best on getting things worked out so everyone can play. Just be patient please!

[fervent nymph]

@oak iron can u ban someone for bug exploit?

[oak iron]

Exploiting bugs is bannable yes.

[fervent nymph]

how do i report?

[timber bridge]

Please make a /ticket

[timber bridge]

!ticket

[marble mantle]

Hey, @fervent nymph

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spice tartan]

Okay brother I'm waiting )

[oak iron]

^^^^

Just submit a ticket and we'll look into it.

[raw ether]

Just got mine sorted, they are sorting. Give them time 😄

[timber bridge]

We are working as fast as we can. Thank you for the patience have a good wipe.

[smoky rapids]

same 5star

[raw ether]

@timber bridge Thanks man! 🙂

[polar condor]

!ticket

[marble mantle]

Hey, @polar condor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[warped vapor]

can someone help me with this?

[chrome elk]

some random person invited me to team and then got banned and i got banned

and when i go to the website

[quick jasper]

!appeal

[marble mantle]

Hey, @chrome elk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[polar condor]

I need a que skip cuz I just got whitelisted by the host

There was a firewall filter stoping me from connecting on the server

[earnest relic]

Do you have heli or horse nearby?

[chrome elk]

@quick jasper when i go in its says im not banned

and then when i try to connect to server i load in and then get kicked really quickly

with no message

[quick jasper]

Whats your steam ID

[polar condor]

can I get an admins help?

[quick jasper]

Whats up bud?

[polar condor]

read above

[chrome elk]

76561199174383258

[ember anvil]

Map eu medium?

[polar condor]

I need a que skip cuz I just got whitelisted by the host
There was a firewall filter stoping me from connecting on the server

[quick jasper]

Let me contact someone.

[warped vapor]

yes i got a heli?

[chrome elk]

ami banned?

or not @quick jasper

[polar condor]

76561198091337044

this is my id

@quick jasper hello ?

[random pagoda]

Help please, I accidentally paid for two VIPs instead of one, you can get the money back for one VIP month

[quick jasper]

One moment I’m looking into the issue.

[oak iron]

Go ahead and submit a ticket in #payment-support

[woven crystal]

VIP was not activated Steam ID: 76561198169820645

[quick jasper]

#payment-support bud make a ticket there will get in contact with you

[dense spire]

My vip is not activated steamid: 76561198132468708

[polar condor]

I just need a que skip cuz the firewall filter issue got resolved

but I wasnt able to join the server for 2 hours cuz of it

[quick jasper]

Hey bud make a #payment-support

[dense spire]

i did

[wispy dust]

@oak iron can u contact @hollow sleet

[quick jasper]

Luke is pretty busy right now trying to help everyone please be patient with our staff.

[wispy dust]

Never checked if I opened a charge back I never did

Like 2 months ago

[polar condor]

Man I begg you get someone to que skip me just

[quick jasper]

If your able to connect to the server you should be set.

[winter jasper]

Hello! since the server has started, it says you are next. and I'm still in queue

[polar condor]

DUDE WHAT?

I couldnt connect for 2 hours because of your host I had the same issue on vital and they que skipped me

[winter jasper]

https://cdn.discordapp.com/attachments/877245206775365652/895756452315168808/unknown.png <@&274971100184576010>

[polar condor]

Your server host firewall filter was blocking me from joining

My man says your able to connect to the server you should be set

[wispy loom]

On which server is this?

[winter jasper]

eu long

[polar condor]

THANKS bro great help

[winter jasper]

eu long

[wispy loom]

The amount of players exceeds rhe amount of slots

Hence the queue is not moving

[polar condor]

can I get help g ?

[winter jasper]

and my friends are already up

[wispy loom]

You're the unlucky first person in queue

[polar condor]

cealifera

[winter jasper]

yeah 😄

[polar condor]

mate can I get help

[winter jasper]

any idea?

[polar condor]

Straight ignoring me nice

[wispy loom]

It's not a bug, the queue won't move until the amount of players equals out to the amount of slots

[stark agate]

can anyone help me? i put in the wrong steam id 😦

[wispy loom]

Who did you speak to regarding your issue?,

[vivid dome]

hello i bought the vip but my name in game become steam64id

how to change my name back

[tawdry jetty]

@winter jasper It's because the server is 639 players on a max 350 pop server. Many people have VIP so it's over top of the server pop as VIP users can join full servers. You will have to wait for the server to go to 349 for you to be able to join the server.

[winter jasper]

okay thanks!

[unreal blaze]

where vip buy?

[polar condor]

Nobody resolved my issue . I had the same issue before where it would insta disconect me for 2 hours . but than later on the firewall filter let me through cuz I changed to my 4G and my IP Changed. But through no fault of my own I couldnt connect for 2 hours. I had the same issue on vital and got a que skip. so please can I get a que skip

@wispy loom

[wispy loom]

Why'd you assume it's a firewall that blocked you?

[polar condor]

Its a host issue I had it happen before

[wispy loom]

You just changed connection, it could have been anything between you and the host

[polar condor]

on vital litteraly the same thing

It would dc me from connecting to the server as if its down

Im pretty educated on the topic since I had it happen before

[wispy loom]

Using your normal internet connection?

[polar condor]

yeah

[chrome elk]

@quick jasper

[wispy loom]

I'm in IT infrastructure myself

I know what can go wrong with connections

[brazen coyote]

hi i bought vip for medium US and its not working

can i get some assistance

[tawdry jetty]

Make a VIP issue ticket in #payment-support

[wispy loom]

!donatelink

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[wet gazelle]

Hello 🙂 I want to hear if someone can help me out? I tried to get assistance here for weeks, but every time I contact u, eigther no one answers, or I get told to PM a certain admin, who then dont answer. Or one of u PM an admin and u tell me they will contact me which they never do :/

[polar condor]

I had the exact same issue and the admin on vital got it resolved and told me to play on 4g until its fixed and gave me a que skip

[wispy loom]

So what did he say the issue was?

[polar condor]

Same thing is happening I would get insta dced when I would try to join the server as if its down

and than after some time it would let me in the que and dc me again in like 2 mins

[warm tinsel]

I didn’t buy us medium vip never went all the way through with transaction but rustoria.co still gave me it and I’ve verified there has been no charge to my bank

[polar condor]

Could I have a que skip now and have someone resolve my connection issue

on my wifi

[sage swan]

Excuse me, I was deducted when I bought a VIP on the official website, but I didn’t get it.\

[wispy loom]

So you're playing on Wi-Fi usually?

[polar condor]

yes

[wispy loom]

That can cause a lot of issues

[oak iron]

Please submit a ticket in #payment-support

[polar condor]

I cant get a wire since my router is far

[wispy loom]

I know you're now also using a wireless connection with 4G, but they're not as stable as wired connection

You should invest in a network switch then

[polar condor]

Yeah but could I get a que skip?

I know thats an issue alread

[wispy loom]

I'm afraid not

[warm tinsel]

They make 100ft cables lol

[wispy loom]

It's not been identified as an issue on our behalf

[polar condor]

wow

[wispy loom]

Sounds like a lokal issue

[turbid rover]

i bought VIP but i have a queue

[wispy loom]

We didn't change anything on our side, you just changed your connection
If you're able to get wired internet and it's still an issue, feel free to DM me so we can look into it further

[jagged berry]

i bought vip and have a queue as well

[quick jasper]

Please make a #payment-support ticket

[warm tinsel]

Why do I have vip medium when I didn’t pay for it

Paid for us main and got main and medium

[wispy loom]

I won't be able to answer that question, you're best off making a ticket in #payment-support so they can assist you

[rancid cove]

!help

[wet gazelle]

daym I can see u got alot of people asking for support atm I try another time 😄 have a nice day!

[warm tinsel]

Not complaining free vip just informing

Got it for free by going into card single time payment back out and boom free vip

[proud swan]

admin?

[wispy loom]

Yeah I appreciate you letting us know

Would you maybe be able to make a ticket so it can be looked into further?,

[wispy loom]

You can DM me

[near halo]

Hello, I have paid the VIP but I do not skip the queue, on the Eu Medium server, can someone help me?

[sturdy trout]

paid for US Main VIP, not skipping

[tawdry jetty]

Make a payment support ticket in #payment-support @near halo @sturdy trout

[near halo]

okay thnks

[untold terrace]

i think heavy scientists on large oil rig zeus 5x is bugged we call them the heli coming but they dont land

[stray nebula]

fix the nodes on us long!

i cannot farm

[tawdry jetty]

Report it via /ticket in-game

[marble mantle]

Hey, @untold terrace

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[turbid rover]

I buy VIP for wipe day and it doesnt even work lets go!

[tawdry jetty]

Make a vip support ticket in #payment-support

[near halo]

me too

[turbid rover]

i did @tawdry jetty

[sturdy trout]

made a ticket, whats next

nvm I see it now

[tawdry jetty]

Wait for a response, Luke will get with you ASAP.

[burnt mason]

Hi, I bought a VIP but I believe its not activated I m still on a Queue

[zealous kettle]

#payment-support

[sly oracle]

I want to cancel payment.

[zealous kettle]

!cancel

[marble mantle]

Hey, @sly oracle

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[iron bay]

i paid for vip but didint receive anything....

[limpid ether]

I purchased VIP last night but it doesnt work. Still in queue. Steam ID is 76561197994398625

[sly oracle]

I paid. Not used.

[sturdy trout]

vip isnt working for lots of people

[zealous kettle]

#payment-support @iron bay @limpid ether

[zealous kettle]

#payment-support

[limpid ether]

thanks @zealous kettle

[stark agate]

#payment-support i put the wrong steam id on my purchase is there anyway to change it?

[tall ingot]

I bought VIP I was charged and have not received the VIP? Steam ID 76561199102922785

[stark agate]

i bought 3 vips.... nothing

[tawdry jetty]

#payment-support and make a ticket for any vip issues you guys are having.

[tall ingot]

@tawdry jetty Where in there do I make a ticket?

[pulsar ermine]

bought vip still not working. STEAM ID Steam ID: 76561198012874893

[quick jasper]

make a #payment-support ticket

[near halo]

Receipt #1686-3169 admin i paid but it did not work

[peak anchor]

bruh whz is there no heavz scientists

[near halo]

ADMIN

[past flare]

Receipt #1686-3169 premium does not work

[near halo]

ADMIN

[peak anchor]

how about zou join the waiting for support channel

[near halo]

hello any admin !!!?

[quick jasper]

Whats up, not an admin.

[sly oracle]

Payment has been made, but the ticket has not arrived. What should I do

[odd oxide]

Who do i talk to about buying vip for the wrong region? I payed for EU long when i was supposed to get NA long -.-

[quick jasper]

Hey bud, make a ticket over at #payment-support

[quick jasper]

Make a #payment-support

[digital shuttle]

hey iri do you have any idea how long it takes for tickets to be responded too?

[timber bridge]

We are working on responding to all tickets right now. 🙂

[digital shuttle]

❤️

[harsh summit]

when did bps restart?

[mellow glen]

today

[timber bridge]

About an hour ago was force wipe.

[harsh summit]

thank you man

[turbid plover]

How this queue works, why is 361/300 EU Medium?

[quick jasper]

People with VIP can enter.

[turbid plover]

How does anyone get out of what's happening with this slot?

[quick jasper]

What do you mean

[turbid plover]

I was 20 in queue, 2 and a half hours ago, now i'm 8

It is not possible that only 12 people came out at that time.

[nimble zodiac]

i purchased vip, and i dont have it

[quick jasper]

make a #payment-support ticket

[stoic light]

@mellow tundra bruv why cant i get unbanned i got banned months ago

[humble vessel]

<@&274971100184576010> DDOS on eu med

[gaunt spruce]

wtf?

[trim valley]

<@&274971100184576010> massive lags on eu long

[gaunt spruce]

its eu MAIN

[wild arch]

4k ping eu long

[timber bridge]

No problem. Glad to help.

[solar ether]

I apparently got banned for unfairly hacking, could this have been automatic?

[quick jasper]

!appeal

[marble mantle]

Hey, @solar ether

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[solar ether]

i get banned for all rustoria servers wtf

[quick jasper]

Appeal your ban

[near halo]

i bought vip and im not getting q skip

im stuck in outpost loaded [lz help

[near halo]

how long ago did you buy it?

[quick jasper]

make a #payment-support ticket

[near halo]

yesterday

[near halo]

yeah as Iri just said if you bought it yesterday it's probs best to make a payment support ticket

[sly oracle]

i want refund Ticket. wait buy 1month Ticket

[quick jasper]

!refund

[marble mantle]

Hey, @sly oracle

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[near halo]

i made a payment ticket i need it to be fast i dont want to lose my stuff

[quick jasper]

Need to wait patiently, as there are multiple people being helped.

[near halo]

i fixed it my bad

i was connect to eu

[quick jasper]

Lol.

[light sapphire]

I need support when someone gets a chance

i bought VIP for rustoria medium yesterday, had the proof on my account on your website. I'm sitting in a que right now for the same server

[humble fern]

whyere to buy vip

[steep fractal]

i bought vip and it wont work i still get 130 people ahead of me

[near halo]

Can any support people check my ticket pls

[solar ether]

So, I tried to appeal my ban but its going wrong, i waited more than 15 minutes

[remote glacier]

my vip isnt working gg

[normal roost]

!vipissues

[marble mantle]

Hey, @remote glacier

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[remote glacier]

ty

[royal merlin]

ban these cheating fucks on rustoria eu small

M16

[timber bridge]

!ticket

[marble mantle]

Hey, @royal merlin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[royal merlin]

we all did like 1 hour ago

[solar ether]

/ticket

[marble mantle]

Hey, @solar ether

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[royal merlin]

kids aimbotting with a m39

[timber bridge]

Please be patient our admins are actively and diligently looking into all tickets.

[cursive vale]

how do i get muted for typing in chat

[still pier]

I got vpn ban

[royal merlin]

ok thank you he's just blacantly aimbotting

[quick jasper]

Steam ID?

[pallid glacier]

vip store down?

[still pier]

@quick jasper1 sec

@quick jasper76561198950661554

[quick jasper]

Alright give me a few to contact someone

[still pier]

thanks

[royal merlin]

do i need to send someone screenshots of my combatlog to ban a hacker?

[pallid glacier]

where can I purchase VIP for rustoria main??

[dense lynx]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[lament herald]

It could help.

[pallid glacier]

thank you @dense lynx

[oak iron]

You should be good.

Give it 10m then try to connect.

[still pier]

thanks bro

[oak iron]

Anymore problems go ahead and dm me.

[proper dawn]

ughh this again

[shut flame]

I got muted for 3 days for saying nothing

literally

[timber bridge]

!mapfiles

[marble mantle]

Hey, @timber bridge

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[strange saffron]

euhm how do i have queueskip on US long but still i am in a 140 man queue?

[tawdry jetty]

That is simply not true, your mute will remain. Have a wonderful day 😄

[proper dawn]

vamp what's with the node glitch

[tawdry jetty]

I believe that is just a issue with the new update, probably get fixed pretty soon. The floating stars are pretty annoying 😛

[raven mist]

@strange saffron #payment-support

[proper dawn]

cool!

[shut flame]

what the fuck did i say

[tawdry jetty]

Something that shouldn't be repeated.

[tiny rampart]

10x is down?

[shut flame]

!?~!#!?#:/23;`1/.321??!/

[restive hatch]

i bought us long vip

[shut flame]

dm me it

[restive hatch]

and it didnt work

[tawdry jetty]

No need to, you've had 3 messages in the last 25min, think really hard about 1 of the 3 messages. Just don't go over the top with toxicity and you'll be good. Learn from the mistake, if you want you can join #368790610783764480 and we can speak if you prefer.

[raven mist]

Looking into that

[tiny rampart]

ight

[shut flame]

can my mute get shortened

[tawdry jetty]

Unfortunately not, if you want to speak more about details on stuff we need to be in a VC and not in a public channel.

[shut flame]

cbf

[tawdry jetty]

Fair enough.

[restive hatch]

can someone reply to my vip ticket

[timber bridge]

Our admins are working diligently to get to all support tickets.

[restive hatch]

hmmmmmmmmmmmmmmmm

[timber bridge]

Sorry for the wait, thank you for your patience.

[restive hatch]

been waiting solid 30

[tawdry jetty]

There's been 100's of tickets that @balmy cypress has had to go through related to VIP issues, try to be understanding if it's had a slight delay. We had some issues with our website as you can find in #announcements so it caused quite a few issues with VIP.

[raven mist]

You made yoir ticket 6 mins ago sir

[restive hatch]

ik

[raven mist]

You'll get a reply asap

[restive hatch]

im mad

supper angry

does luke have to do every single one?

[quick jasper]

No need to be mad, some people have been waiting for an hour, and are not complaining so sit patiently

[ionic nexus]

/ticket

[marble mantle]

Hey, @ionic nexus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[compact parcel]

Yes, that is correct. Luke is the user which deals with all vip issues

[vestal wraith]

Yo do the horses on this server produce dung

This is very important to me and I NEED to know

[glad moss]

!mapfiles

[marble mantle]

Hey, @glad moss

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[compact parcel]

Fairly sure facepunch removed this a long while ago

[vestal wraith]

todays patch notes

[mental badge]

!ticket

[marble mantle]

Hey, @mental badge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[royal merlin]

is there any admins going over the Rustoria eu small tickets?

because the blacant leg aimbotter is still playing actively'

[quick jasper]

There working on all the tickets as fast as they can, just need be patient.

You can also F7 report as well

[royal merlin]

ok, he's hurting me

yea we did ok thank you

[uneven crown]

are fireworks blocked on long?

[quick jasper]

Let me find out real quick

[uneven crown]

ty

[quick jasper]

I’ll get back to you in a few.

[fathom walrus]

hey i got booted after taking a diving mission from fishing village and can't rejoin the server. it has me stuck on "receiving data"

IGN "Death Wish Derrick "

[meager sierra]

@quick jasper Heavys currently dont spawn on oil

[brittle cobalt]

YO

is making a camper business bannable?

[lament herald]

On what server?

[brittle cobalt]

and like selling to other clans

[mellow glen]

shoudlnt be

i would assume

it would be the same as trading

[brittle cobalt]

oh ok

just wanna make sure

[mellow glen]

assuming ur trading the Key

for somthing

[wary moth]

How do I go about making a ticket to get an admin to look into players for teaming

[marble mantle]

Hey, @wary moth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[brittle cobalt]

like they would bring a car we would mod it or we would make one and mod it then sell to them for shit

[mellow glen]

you would have to mod

i dont think they could bring one to you

[brittle cobalt]

but i just wanted to know bc we would like be standing next to each other

oh ok so we have to find them?

but its bannable if they bring it

k thanks 🙂

[mellow glen]

as long as you trade the key through a shopfront

[brittle cobalt]

OH

[mellow glen]

and you source your own cars

it shouldnt be an issue

[brittle cobalt]

so how do we get them the car?

like if its in a garage

[mellow glen]

you would give them the key

leave it sitting outside

[brittle cobalt]

ok

[mellow glen]

trade them the key

[brittle cobalt]

ok thanks

[ashen cave]

My que skip did not go threw on long

[mellow glen]

#payment-support

[wary moth]

just got raided by teamers nice

put a ticket in and now we got screwed over

[brittle cobalt]

rip

[misty apex]

JUST GOT BANNED FOR SCRIPTING HAVENT EVEN GOT PAST CROSSY TODAY I NEED A TICKET

[wary moth]

Bro can the admins get to my ticket please oml

[misty apex]

ADMIN I NEED TICKET

[wary moth]

like full raided to teamers and were stacked like tf

[lament herald]

!appeal

[marble mantle]

Hey, @misty apex

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[uneven crown]

anything irl

[pallid blaze]

@spare widget anychance u thought it over already or should i give it to the date you said

[near halo]

how tf do u make a ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

I cant get in game cause my vip trippen

dumbass bot

[timber bridge]

Please make a ticket in #payment-support if you are having issues with VIP

[near halo]

ty

[timber bridge]

No problem.

[quick jasper]

Still checking

[waxen whale]

when on rustoria /auth page, it wont let me link youtube or twitch, what do i do?

[quick jasper]

YouTube and twitch are unavailable currently, for you to link to.

[tiny rampart]

why the fuck does 10x no bps keep going offline

[small vector]

/ticket

[marble mantle]

Hey, @small vector

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[final heart]

hum is there a way too refund a vip ? i didnt buy the right one

[timber bridge]

Please make a ticket in #payment-support

[vivid dome]

hello i bought the vip but my name in game become steam64id
how to change my name back

[silent holly]

what was ur name ingame

[sterile sandal]

/ticket

[marble mantle]

Hey, @sterile sandal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[sterile sandal]

!appeal

[marble mantle]

Hey, @sterile sandal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[vivid dome]

Ace.yun

[silent holly]

#payment-support go make a ticket in there

!refund

[marble mantle]

Hey, @tight axle

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[normal roost]

Please do not @ roles

What is the issue?

What is population? high population can cause lag

[silent holly]

are you on us long?

might be getting ddosed

[normal roost]

im on 5x trio currently it is not lagging

your side

[silent holly]

not really, there is always new holes to go through and they get patched pretty easily

[karmic umbra]

same no lag

ok so are you on eu or

[silent holly]

can you open the f1 and type ping

[normal roost]

Also it can be the update sometime with updates it will just generally lag the entire game

It can also be your pc, maybe to hot or has just been on for a while

yep i have the same spec of a PC and i still get that

[misty cobalt]

im boosting the server but /kit booster doesn't work, did /auth and my account is linkled

[normal roost]

Have you restarted your game?

[normal roost]

But also it can take a couple minutes

[misty cobalt]

do i /auth and then restart or

[normal roost]

How long has it been since you boosted?

[misty cobalt]

yesterday

[normal roost]

huh

[vivid dome]

I make the ticket but it doesn't work

[silent holly]

you have to wait for an admin to review it

[rain wind]

my vip isnt working on US long

[timber bridge]

Please make a ticket in #payment-support thanks!

[quick jasper]

Looks like we cap it at 25.

[uneven crown]

i cant even craft them on long us

[torpid galleon]

@timber bridge

move me

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wary moth]

where can I find the server rules?

is all of it on the escape thing

nvm got it

[river shore]

bruh

[quick jasper]

Hey send over there discord Id

[river shore]

lizy.sc#8313

[lament herald]

There are no servers in common meaning they have either been banned or they have left this server.

[harsh moon]

Was banned for 10m? Am wondering why

can I appeal

[quick jasper]

You need to wait out the 10min ban @harsh moon

[harsh moon]

but why was I banned for 10m?

am I just that good?

[quick jasper]

Yea just need to wait it out.

[still pier]

@quick jasper

can you help me appeal a vpn ban

[near halo]

!appeal

[marble mantle]

Hey, @still pier

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[quick jasper]

Yes?

[still pier]

my account got vpn ban

[quick jasper]

I thought Riven helped you

[still pier]

oh

I got another account

[quick jasper]

Uh

[torpid galleon]

@dense oriole

i need ur support

[still pier]

Is there an administrator who can help remove the VPN ban

[near halo]

my friends was banned for doxing because he put the client connect ip in general chat acting like it was a real ip he was just joking do you think he can get unbanned ?

[wide scaffold]

any mods on us monday server he keep dying to the same hacker.

[timber bridge]

!ticket

[marble mantle]

Hey, @wide scaffold

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[timber bridge]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[timber bridge]

!appeal

[marble mantle]

Hey, @still pier

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[still pier]

we cant use this

It shows we didnt get ban

but we cant go into server

bc vpn ban

[timber bridge]

How long ago were you banned?

[still pier]

like 10 hours ago

we got vip then want to go into wipe

but some of us got vpn ban

[timber bridge]

Please DM me a screenshot.

[visual sleet]

Just called in heavy's on large oil rig Rustoria MAIN, no heavy scientist

[wide scaffold]

in game i do /ticket and nothing pops up

[waxen moat]

I have important info Luke @balmy cypress

[timber bridge]

Please do not tag staff un-necessarily.

[waxen moat]

It's not he's the only money guy

u know what keep losing money

[timber bridge]

Please make a ticket in #payment-support and he will get to it as soon as possible.

[wide scaffold]

nets.

can you answer my question please and ty

[timber bridge]

In chat you are typing /ticket and nothing happens?

Are you muted in the server?

[wide scaffold]

yeah

no

[quick jasper]

The command is /ticket add (text)

[wide scaffold]

in the f1

[quick jasper]

no

In normal chat box.

[wide scaffold]

i did

[quick jasper]

Server?

[wide scaffold]

thge cheater is still killing us , he just stole a whole inv of stone and guns from us and still not banned by the anticheat and only has 8 hours and a eac ban.

us mondays

[quick jasper]

Let me join see if it working.

[timber bridge]

Do you have the server muted?

[wide scaffold]

nope

i can talk in chat

[quick jasper]

Looking into you sec bud

[wide scaffold]

yeah i want my shit back and this shitter with a rocket up his ass to the moon

[quick jasper]

Sadly we can't give you the stuff back, but we can get that cheater dealt with!

[wide scaffold]

i didnt spend 3 hour farming for a cheater to kill me . no way jose

can you boom his base.

[quick jasper]

Sadly we do not interact with gameplay with players, but we can for sure get them delt with!

[ivory badger]

I built a base on the 5x and now it's saying I can't build this close to a substation when I try to place a door. A workbench places fine as do boxes. And foundations. I kinda need that 2nd door in my airlock. Anything you guys can do or do I needa move? <@&274971100184576010>

Zeus us 5x^

[wide scaffold]

so a cheater can jus kill us and take our stuff unfairly and get away with our loot that we got legit.

[mellow glen]

i mean

you report them

and they get banned?

[wide scaffold]

correct & nope.

f7 and did /ticket

[mellow glen]

ok well

it takes time

wipe day is rough

for our admins

we receive hundreds of tickets

[wide scaffold]

whoever checks this cheater out pls put a rocket up his ass and send him to the moon 😄

[mellow glen]

and i can promise you an admin will get to your ticket

[ivory badger]

Jeez

[chrome elk]

i cant launch my game anyone else having same kernel problem?

[quick jasper]

Have you verified your files?

[chrome elk]

yes

and i uninstalled and everything

on forums it says im not the only one with this problem

[quick jasper]

Hm

[chrome elk]

they have the same exact thing as me its some dll error idfk

[quick jasper]

looking into it

[candid swift]

I bought vip for US long but still have q

[quick jasper]

Have you tried reconnecting?

[candid swift]

yes\

[quick jasper]

Then can you make a #payment-support ticket.

[candid swift]

ok

[solemn flume]

Sussy

[solemn flume]

Yes. Nothing admins can do.

[waxen moat]

ik that rustoria is losing money rn

[mellow glen]

if you guys dont need support head over to #general

of what

[earnest relic]

I'm reinstalling Rust because of this problem...

[quick jasper]

Yea seems to be an issue with steam @timber bridge also had the issue.

[north crest]

FP recommends re installing if nothing else works

[earnest relic]

Yes that's what I'm doing, but what if the last thing I do not works? Lul

[north crest]

https://support.facepunchstudios.com/hc/en-us/articles/360007597618-Rust-Steam-not-open-startup-errors

they posted this about 30 mins ago

dont know if youve seen

[earnest relic]

I have followed it down to last step

[north crest]

damn man

[earnest relic]

xD

[north crest]

sorry for your loss

[stray marsh]

Same here, I feel it

[earnest relic]

I woke up 4:30 am to this shieet...

[quick jasper]

Damn

[earnest relic]

Couldn't sleep so I thought play Rust, but then this happen 😦

[north crest]

I guess it means sleep

[solemn flume]

Its okay 👍 to not be okay message me if you need a therapist

[earnest relic]

👍

[solemn flume]

Skylight

Maybe reinstall steam?

[earnest relic]

I'm going to get a mental breakdown if this is not working

[north crest]

it could be worse, you could have to reinstall windows

🙂

[earnest relic]

If I do that then I have to reinstall my games right?

[solemn flume]

Lol I remember when i downloaded windows 11

[earnest relic]

Boolia is that a option...

[north crest]

no the games stay

[solemn flume]

Just to have to reset it the hard way

Pain

[earnest relic]

If u reinstall windows what happens then? Do you have to save all your files?

[solemn flume]

Im pretty sure they save

I imagine if your games save your files save

[earnest relic]

Alright, not if I'm doing that option now. If this doesnt work I will try steam and then windows files

[solemn flume]

Alr, if you need help reinstalling windows lmk

[earnest relic]

Slowly moving xD

Okay thank u for your assistant😄

[solemn flume]

Np

[earnest relic]

Means a lot to me

[solemn flume]

Happy to help

[earnest relic]

Moments of truth

[solemn flume]

Good luck

[solemn flume]

Reinstall steam?

[earnest relic]

Yes I will do that now omg...

[solemn flume]

Ok

[fossil cobalt]

Anybody know how to fix my rust not loading up

I tried reinstalling and its not working

[solemn flume]

What does it say?

[fossil cobalt]

The picture skylight posted

[solemn flume]

Try reinstalling steam like skylight maybe??? If not maybe take it to Facepunch.

[fossil cobalt]

These fuckin pussies are keeping me off the game cuz they dont want me killing pop

[solemn flume]

If all goes wrong, like boolia said might have to reinstall windows

[fossil cobalt]

I'll just wait for the fix cuz it seems like everyone is having the issue

Not everyone but a lot

[solemn flume]

Some people are

[cinder glade]

did you ever get it to work

its broken for me too

[north crest]

https://support.facepunchstudios.com/hc/en-us/articles/360007597618-Rust-Steam-not-open-startup-errors

that is all that we know right now, worth a try!

[solemn flume]

Sexy boolia

[cinder glade]

yeah tried it all few times over already. cant get it to work. time for bed i assume xD thanks

[near halo]

FUCKING LAGGGG

[solemn flume]

Steam did just have a update so make sure its updated

[fossil cobalt]

Ive literally tried all of this

[cinder glade]

^^^

[solemn flume]

Contact FacePunch?

Reinstall Windows

Not really sure

[earnest relic]

@solemn flume Well I just reinstalled steam and it didnt work. Now I have to reinstall windows

[fossil cobalt]

Im telling you facepunch is only keeping the good players from playing

[nocturne sleet]

Admin wanted to me join - HellenWongEnjoyer

[solemn flume]

Ok if you want I can send you a video, its gonna take a bit tho, and this is not a guaranteed fox this is a possibility

[quick jasper]

Lots of players are having this current issue, just need be patient.

Looks like facepunch is looking into the issue more.

[lean shell]

https://tenor.com/view/monkey-technology-work-office-gif-10031657

facepunch

[earnest relic]

@quick jasper Do you think it's better to wait? Instead of reinstall windows?

[solemn flume]

Yeah I dont think it is a windows thing

[north crest]

I would say dont re install windows, that was a joke

[quick jasper]

Yea

[earnest relic]

Alright I won't

[north crest]

please join waiting for support

[quick jasper]

Just wait it out, into facepunch fixes the issue, or try to verify your steam files for rust.

[lean shell]

try reinstating your firewall permissions

[fossil cobalt]

Ur talking to the most impatient person btw

[earnest relic]

@quick jasper Ehm is there a place were I can follow facepunches fixes?

[solemn flume]

Life is crazy on a coaster if i see a duck im afraid of toasters

[earnest relic]

Not to sure what I should do 5:29 am

[lean shell]

You all know ur not doing anything by reinstalling its a network related issue not a file related one ;/

[solemn flume]

Your up today, best bet is getting a coffee and pushing through

Its a Friday

[cinder glade]

so get worse internet.. okey

[lean shell]

true, and no

network related as in firewall and port permisions are ruined

[earnest relic]

Well I'm just happy that I'm not the only one with issue. Also I had this problem after a update which took 10 secs

[cinder glade]

^

[earnest relic]

or 5 secs

[quick jasper]

Yea, just need to bare with it at the moment.

[lean shell]

1500mb/s gang wereya@

[cinder glade]

should of just keep playing borderlands 2 instead of trying to play rust xD

3gbps

[solemn flume]

10mb/s gang where ya at

[lean shell]

oof

[silent holly]

12

[lean shell]

I feel dat

[solemn flume]

I play on an extender

[lean shell]

EYO

[cinder glade]

sheesh

[earnest relic]

Yea that's me more like 11😎

[silent holly]

[lean shell]

Shooooosh

[solemn flume]

It works though

[quick jasper]

#general please.

[solemn flume]

Sorry!!!!!!!!!!!!

[cinder glade]

soz

[lean shell]

wow what a lame person

direspects the vibe

[cinder glade]

[lean shell]

@quick jasper whats the playlist for the Chill Dj its lit

[barren gate]

just bought vip and when i returned to the website its down

gg

[quick jasper]

did it go through?

[barren gate]

idk the websites down

or the donate page

i have q skip nvm

[quick jasper]

Sweet (:

[solemn flume]

Iri whats playlist for chill bot?

[quick jasper]

I'm not sure. lol.

[earnest relic]

Yo is there a place were I can check when Facepunch fixes problem?

[solemn flume]

Ah rip

[quick jasper]

Twitter might be your best bet!

[earnest relic]

I guess I have to make a twitter acc xD

[quick jasper]

The only reason I have one is for facepunch info.

And Rustoria

[earnest relic]

For me too😂

[cursive vale]

YO

heavy scientist are glitch are small and us long

they legit just dont appear ill send a clip

[quick jasper]

./ticket add in game.

[cursive vale]

alr

[earnest relic]

Am I using twitter wrong, because can't find anything about the issue🤔

[quick jasper]

hm

[earnest relic]

Guys there is update to Rust who might fix problem @cinder glade

🤞

[quick jasper]

It possibly could let us know!

[earnest relic]

Nope didn't work for me

...

[main kelp]

how can i report someone

[quick jasper]

!ticket

[marble mantle]

Hey, @main kelp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[earnest relic]

I just realised every game my gamesettings is changed to default...

[quick jasper]

Dang

[earnest relic]

Good thing I only have 3 games with settings, bad thing I don't remember settings to CSGO & Hunt Showdown😂

[strange wraith]

rustoria large down?

[hidden onyx]

Any admins online i can dm?

[quick jasper]

Not a admin, but may be able to help.

[quick jasper]

Rustoira Large?

[strange wraith]

yea

i may have the wrong server, bneen playing a few hours but forgot name

[quick jasper]

Do you mean Long?

[strange wraith]

its the no bp wipe one

[quick jasper]

We have a few of those servers aha.

[strange wraith]

1c sec lemme figure it oput

[quick jasper]

Alright aha

[strange wraith]

well i feel stu[pid

it was rustopia lol i couldnt remember the name

[quick jasper]

Oh aha.

[strange wraith]

mb

[quick jasper]

All good!

[hidden onyx]

Just wondering how long it will take for my ticket to get looked at

its really urgent and would be greatly appreciated

[quick jasper]

Just need to be patient, our admins do 100s of tickets a day. IF your referring to payment tickets, have be more patient, since only a select few can actually do those tickets.

[earnest relic]

It has been fixed

[quick jasper]

Sweet!

[earnest relic]

For me I got help from people in Rust

Iri I will send a guide in this chat if okay?

[quick jasper]

Dm me it

[earnest relic]

k

2 secs first I will check if I got raided

[hexed remnant]

Hello! I bought VIP for US Long (Confirmed on credit card and on Rustoria website). Not working :(!

[fickle tinsel]

i need assistance on us mondays

[dark radish]

#payment-support

[dark radish]

whats up

[fickle tinsel]

yo waddup us mondays a hackers with slug hacks on a shotty

i f7'd him

[dark radish]

have you made a ticket through us yet?

[fickle tinsel]

/ticket doesnt work for me

[marble mantle]

Hey, @fickle tinsel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dark radish]

really?

[fickle tinsel]

not in game

ima try to kill him

[ivory badger]

Deadass I got 206 ping

[hexed remnant]

@dark radish Just put my info on the ticket, thanks for telling me where to go!

[fickle tinsel]

yeah nah i cant can u please get him

been on for the past 2 hours

https://i.imgur.com/gvoVbLk.png

[quick jasper]

Copy and paste his name into the ticket

[fickle tinsel]

https://steamcommunity.com/profiles/76561199096275764/

thats him

took 300 scrap from us too

[quick jasper]

So do /ticket add 浮名半生 is cheating

[fickle tinsel]

command just isnt working

nothing pops up

[near halo]

uh

[quick jasper]

You do it in text chat not f1

[fickle tinsel]

i did it both

[quick jasper]

Do a F7 report as well please (:

[fickle tinsel]

i did the whole shabam

[marble mantle]

Hey, @wooden hawk

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[muted warren]

!ticket

[marble mantle]

Hey, @muted warren

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[muted warren]

!appeal

[marble mantle]

Hey, @muted warren

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[stray phoenix]

I NEED HELp so if another team kicks a teammate from their team and i join them from MY full team and LEAVE my team so we only have 8 on their team will i get banned for max group limit

[quick jasper]

So your currently leaving your team to join another clan?

[stray phoenix]

I would like to join a different team but my team was full but we got raided so i want to join my friends

just asking because i got banned recently for this

[quick jasper]

Once you leave, you can't rejoin that team again, and you cant use the codes, or accuses there doors extra.

[stray phoenix]

Okay but can i join another team?

My team quit for wipe

[quick jasper]

as long as there under group limit.

[stray phoenix]

they have 8 what if they kick one person then i join

[quick jasper]

The person there "kicking" can't rejoin for the inter wipe, and after you kick them, make sure to change code locks extra.

[stray phoenix]

why is that

kinda a stupid rule

[quick jasper]

That would be cycling members, if they rejoin.

[stray phoenix]

but technically we are never over team limit why would it matter if we cycled members

[quick jasper]

Because your cycling members to have an advantage over players to always have a full online team.

[stray phoenix]

whats if the team allways online no matter what

[quick jasper]

You still can't cycle members, there is no way around the rule.

[stray phoenix]

alright

[sour dragon]

hey can an admin help me

i was playing all day since wipe and I just killed a wolf and as soon as the wolf died I got banned for hacking?

[quick jasper]

!appeal

[marble mantle]

Hey, @sour dragon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[sour dragon]

1-3 days means I cant play all wipe

how do I get banned for killing a wolf

[quick jasper]

Just need to put in your appeal bud, and an admin will be in contact with you (:

[sour dragon]

its saying im not banned on the appeal site

[quick jasper]

Ah alright, whats your steam ID 64?

[sour dragon]

76561199138927680

[quick jasper]

Thank you, I will contact someone for you.

[sour dragon]

thanks

[quick jasper]

Do you use a VPN?

[sour dragon]

yes, my government has blocks on gaming so i need to to play

[quick jasper]

Okay thank you

[glad quartz]

I need help being unbanned

[quick jasper]

!appeal

[marble mantle]

Hey, @glad quartz

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[glad quartz]

???

So i cant be unbanned ? Someone explain. says denied

yet i haven't done anything wrong on this account

[quick jasper]

If you ban appeal was denied then the decision is final.

[glad quartz]

i didnt even get to put the appeal

[empty girder]

Our administration has reviewed your appeal and it has been accepted.

Меня скоро разбанят я написал апелляцию??!
Помогите

На английском языке ответ от бота

[glad quartz]

that's funny asf I haven't done a single thing wrong and im banned xD

crazy bruh

[sour dragon]

@quick jasper have the staff say anything

[quick jasper]

I have contacted, someone just need to be patient.

[sour dragon]

sorry friend very late here wnat to make sure im not forgotten in morning

[quick jasper]

You wont be, I contacted someone, they will look into it when they can. latest it'll be is by later this morning.

[sour dragon]

thank you

[heavy ice]

hey

i followed all social media but i still dont have loyal

[quick jasper]

Redo /auth

[heavy ice]

it just tells me i dont have twitch and yt

when i try to link my yt it says its not allowed and twitch says something went wrong

[quick jasper]

Twitch and Youtube are not working right now.

[heavy ice]

can i still get my loyal kit or no

[quick jasper]

Should be able to!

[heavy ice]

not letting me

[quick jasper]

Try relogging in the server

[heavy ice]

okay

[quick jasper]

Hey bud, you should be able to make an appeal now.

[heavy ice]

just reconnected

[quick jasper]

Hm.

[earnest relic]

Ehm this means there will be no server restart or will it come later?

[heavy ice]

later

[earnest relic]

Alright👍

[quick jasper]

Looking into it, I'll have an answer for you in a while.

[heavy ice]

ok

[civic crater]

I bought a VIP, but not on the wrong account. You can move it to the main one. Since there is not even a plant game on the second account.

[quick jasper]

Hey bud make a ticket over at #payment-support

[heavy ice]

yo i also have a question

nvm

[dark imp]

!appeal

[marble mantle]

Hey, @dark imp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[still pier]

any admin?

I need admin help me to solve vpn ban problem

[quick jasper]

Try doing a ban appeal again

[modest berry]

after what time will the wipe be 3x EU?

[quick jasper]

Check #oldserverinfo

[visual rover]

REPORT SOMETHING WRONG I JUST HAPPEN ON rustoria server

search skin and cancel that, disconnected

[marble mantle]

Hey, @visual rover

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[quick jasper]

Just restart rust

[visual rover]

did it , its same happen

[quick jasper]

Keeps happing?

[visual rover]

yup. I got 3 times like that

and i have no problem at other sandbox server

[quick jasper]

Try verifying files

[visual rover]

would try later

[uncut fiber]

@quick jasper hi how long does it take to respond to an appeal?

[quick jasper]

Can take 1-3 days.

[uncut fiber]

k

[visual rover]

Any news for new SEA server?

[slow birch]

Nothing set in stone yet but we keep getting passed the information of Coming Soon

[naive phoenix]

Could i get into a call with an admin

some buggy shit is happening, i recorded it aswell

Any reaction even?

[slow birch]

Hey so the easiest way to get hold of an admin is to do a ticket in game

if you can link the recording and that it will help them no end.

!ticket

[marble mantle]

Hey, @slow birch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[unkempt crater]

@tribal aurora

[clever badger]

@tribal aurora stop messaging Moderators please