support

[noble heath]

APPEAL DENIED
YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

cool :/

[mystic wigeon]

I was banned for play with hacker . but he is just a naked i just joke with him and invite he to our team T T

[slow birch]

Hey Candy you will need fill in a ban appeal and explain with the detail to the admins and they can review the ban then.

[slow birch]

!appeal

[marble mantle]

Hey, @mystic wigeon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Hey, @hallow rapids

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[wispy loom]

You can try to delete the map file in the maps folder of Rust

[mystic wigeon]

I dug 30000 sulfur. It's useless i am crying

i was so stupid T T

I will never invite naked to our team

[steep sluice]

is there no 5 day vip for medium?

also its not letting me cancel my main vip

[balmy cypress]

Type in the box "I wish to cancel"

then click cancel

[steep sluice]

k thanks it worked

[balmy cypress]

Unfortunately no medium wipe VIP, only for US Main

[steep sluice]

i thought you guys were asking for a reason

rip ok

[livid tapir]

Have you created an appeal?

!appeal

[marble mantle]

Hey, @hallow rapids

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[upper escarp]

Please have patience while your appeal gets processed :)

[livid tapir]

Then you have to wait 1-3 days for the appeal to be reviewed

Appeals take 1-3 days to be reviewed

[lime zealot]

！appeal

!appeal

[marble mantle]

Hey, @lime zealot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[weary pier]

Hello

it is possible to change the VIP of EU Medium for the EU Long?? Because i bought the wrong one

[lilac nova]

!vipissue

[marble mantle]

Hey, @weary pier

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[mystic lagoon]

!appeal

[marble mantle]

Hey, @mystic lagoon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[upbeat quiver]

!vipissue

[marble mantle]

Hey, @upbeat quiver

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[bleak mirage]

!appeal

[marble mantle]

Hey, @bleak mirage

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[sweet sage]

.

[oak kestrel]

@mystic lagoon

i love u

Us meidium 76561198102402400 hacking now 200m 6 head

[vital pecan]

Dear administrator, why am i banned? This is my steam ID https://steamcommunity.com/profiles/76561199156211788/

[arctic sapphire]

?appeal

[marble mantle]

Hey, @vital pecan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[vital pecan]

yes

[arctic sapphire]

?ticket

[marble mantle]

Hey, @oak kestrel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[unreal dock]

hallo Admin

[slow birch]

Hey worry not an admin but I might be able to help you what can is the issue?

[worthy fern]

I need support from JD or someone higher up

[shadow basalt]

hello

[hollow bough]

Is there a specific reason?

[worthy fern]

Because I haven’t had a response back in quite some time and I think this issue needs to be forwarded to higher up

[wispy loom]

I'm not an admin, but what seems to be the issue?

Feel free to DM if you want to

[worthy fern]

Taken care of

[modest escarp]

administrator, I was banned for "playing with hacker." But I have not used any software to modify the game. My steam64id is: 76561199075231324

@stray marsh

[wispy loom]

!appeal

[marble mantle]

Hey, @modest escarp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[trail needle]

rustoria website down?

i cant load the leaderboards

[deft storm]

Yo, what is the kit name for the spawn kit on 10x? I want to /pref it xd

[pallid needle]

!ticket

[marble mantle]

Hey, @pallid needle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[deft cloud]

why am i banned lmao

[pallid needle]

LOL

u got banned?

[deft cloud]

ye

cant get in the server

[sullen cove]

F

[deft cloud]

rip

[upper escarp]

Please appeal with https://bans.rustoria.co/ and we can get it all sorted out :)

[deft storm]

Yo, Nifty?

[deft cloud]

just did

[sullen cove]

3'up $uicide

[upper escarp]

Yes?

[deft storm]

What's the command to pref the spawn kit on Rustoria 10x?

[pallid needle]

how do i make a refund ticket

[deft storm]

Forgot it, lol

[upper escarp]

Haha I'm not sure myself, I generally don't play the 10x

[upper escarp]

Please create a ticket in #payment-support 😆

[deft storm]

Goot it, do you know anyone that do? Hahahah, there is not many people that knows that is a thing and unfortunately I forgot the command xd

[deft cloud]

@upper escarp any admin i could talk to about it rn?

so i can get this situated and play

[deft storm]

Make a ban appeal c:

[deft cloud]

already did

trying to play rn

[deft storm]

Then, patience is key

[upper escarp]

Unfortunately the best way to get an appeal sorted out is through https://bans.rustoria.co/

[deft cloud]

i dont have that

[deft cloud]

ight

i shouldnt even be banned

[upper escarp]

Being patience is the only thing I can advise you to do :)

[deft storm]

You must have patience, there is no other ways to get it sorted out. They cannot just magically help you before everyone else xd

[deft cloud]

they could

[deft storm]

But won't

So patience is key ;D

[pallid needle]

how do you get banned from every server

[restive rock]

how to get VIP role ?

[balmy cypress]

Link your Discord and Steam @ https://rustoria.link/dashboard

[near halo]

🤓

[lament herald]

What do you need help with?

[stone plover]

can someone talk with me in the support rooms ?

[lament herald]

Whats your steam id?

@tight axle

https://rustoria.co/getmyid

[grizzled scarab]

@balmy cypress can i have talk with you in private message?

[lament herald]

Looking in to it.

[sonic summit]

good how can I change my life because I bought the monthly of eu long i wanted the eu mediun some admi can help me

[pale otter]

Are the different long maps uploaded on github so u can put it on private server and test the map?

[lament herald]

I've informed the admins about your request.

It will happen eventually.

[pale otter]

@lament herald

[lament herald]

I'm not sure, probably not though.

[pale otter]

:/

[pale otter]

do you know when they will be uploaded?

[lament herald]

The new maps are there now .

[pale otter]

I cant find them can you send me a link?

[lament herald]

#806930766729969785

[pale otter]

Uhm i mean like on github

[dark radish]

They wont be uploaded on any github until the actual wipe of the server 🙂

[pale otter]

Alright ty 😄

[grizzled scarab]

<@&274971100184576010> any admin can help me for the ban appeal

[scarlet tartan]

What if I was banned for Playing with a cheater, but I didn't even know this person was playing with a cheat and would like to write an appeal

[fallow nova]

Yeah is there a way I will know if I will be unbanned before force or should I look to play another server?

[lament herald]

You can make ban appeals at bans.rustoria.co

[naive charm]

How to complain about players who played together in solo bedwars?

[grizzled imp]

so my ban appeal got accepted does taht mean im unbanned or do i need to talk to an admin?

[late silo]

!ticket

[marble mantle]

Hey, @late silo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[late silo]

can i talk to a mod?

So i'm not banned but i'm still getting dc'ed hacking ... :/

[fallow nova]

same

[late silo]

i got false ban twice and i appealed and got unbanned

and now this.

[timber bridge]

You will need to make another appeal including all details you possibly can remember from when you have gotten banned.

Have you done /auth in-game?

[late silo]

!appeal

[marble mantle]

Hey, @late silo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[timber bridge]

There are different scenarios when appeals happen, if it was approved to be unbanned immediately it can take up to 15 minutes for the server to sync with our bans.

Calm down I am trying to assist you, when you do /auth in-game what is it saying?

[reef arch]

!forse

What time exactly is wipe eu long tomorrow? EST Time

[timber bridge]

!force

[marble mantle]

Hey, @reef arch

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1633629600:F> is the time of the next force wipe and will happen <t:1633629600:R>.

[rare prairie]

!ticket

[marble mantle]

Hey, @rare prairie

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[rare prairie]

10minute ban for sayingpakistan???

people are literally saying n word bypass and chilling and i say the name of a country and get a ban

[quick jasper]

I assure you we try our best to find everyone who says any racial slurs, our mod teams is aways hard at work.

[rare prairie]

why do i get a ban for saying pakistan

[bleak mirage]

i have never played rustoria before but have been banned for hacking?

[quick jasper]

!appeal

[marble mantle]

Hey, @bleak mirage

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[bleak mirage]

im not going through all that bcs you banned the wrong guy i mean i've literally never played rustoria before

so confused

[quick jasper]

Its a very conversed topic, even you should know that.

[quick jasper]

Sorry bud, but that's how you appeal your banned.

[normal wyvern]

Hey friend of mine is banned from discord and not the server

Because his discord got hacked and sent links for scam

He’s good now is it possible to have him unbanned?

Vapid#3585

[timber bridge]

DM me his username

I will direct him to the person he needs to talk to.

[normal wyvern]

I sent it

It’s Vapid#3585

[timber bridge]

I have sent this to the proper staff to take a look.

[vast mesa]

Guys. I want to be verificated player

How to do it?

[timber bridge]

You will need to connect your discord and other accounts if you with via rustoria.link, further instructions below.

[marble mantle]

Hey, @vast mesa

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[misty cobalt]

how long does it take for an admin to unlink my accounts in /auth

[timber bridge]

How long has it been since you requested the unlink?

[misty cobalt]

Two hours

[timber bridge]

It will take longer than that, allowed a few days.

[misty cobalt]

._.

[hardy tendon]

!verify

[marble mantle]

Hey, @hardy tendon

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[hardy tendon]

/auth

[marble mantle]

Hey, @hardy tendon

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[hardy tendon]

/aut

/auth

[marble mantle]

Hey, @hardy tendon

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[feral tartan]

Player breaking the 3 player group limit on the trio server...

[quick jasper]

!ticket

[marble mantle]

Hey, @feral tartan

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[feral tartan]

I already did !ticket

[quick jasper]

Alright, an admin will review it when there able to.

[near halo]

if i buy vip rn will i have it for wipe on long

[sonic summit]

THE VIP STILL NOT USED IT WHAT I BOUGHT FOR THE FULL WIPE I WANT TO EXCHANGE IT FROM VIP LONG TO THE EU MEDIUN

[quick jasper]

Make a ticket over here #payment-support

[golden flax]

every time i try to buy vip it says the server is down

[quick jasper]

For what server?

[golden flax]

us long

[quick jasper]

Dm me

[near halo]

yo

why is the website down?

[timber bridge]

What website?

[quick jasper]

Working on my side

[high plinth]

/ticket

[marble mantle]

Hey, @high plinth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[quick jasper]

Hey bud, make a ticket over here #payment-support

[dark imp]

/ticket

[marble mantle]

Hey, @dark imp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dark imp]

!appeal

[marble mantle]

Hey, @dark imp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

Why Don't I Got My Donator Role?

@balmy cypress

[quick jasper]

Please don’t tag them fill out a ticket here #payment-support

[fierce rose]

https://gyazo.com/ec7fb635db14e06ca15b1adbc9bfc04f is there a way for me to verify my vip went through?

[quick jasper]

@fierce rose can you join https://discord.gg/4NkGfZkS

I'll help you out

[near halo]

@quick jasper could you help me with a discord problem with ban appeal because i can not link it

<@&274971100184576010>

[timber bridge]

Do not tag staff unnecessarily.

[normal roost]

!appeal @near halo

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

idk who can help me mb

[normal roost]

Whats wrong exactly?

[near halo]

i can like my dis so they can dm back it already said one is disconected

connected i meant

[normal roost]

you can link your disc? sorry i dont understand what your saying.

[near halo]

when i try linking my dis

it said this service account is already link to a user

[normal roost]

Have you linked your discord account to a different account?

[near halo]

ya am i able to unlink it

[normal roost]

Yes

[near halo]

how do I do that

[mystic wigeon]

why i was banned for playing with hacker but my teamates is fine????

[shell tapir]

can we see the map for US medium vanilla?

[mellow glen]

we do not give the map out beforehand

[marble mantle]

Hey, @mystic wigeon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[shell tapir]

okay thanks @mellow glen

[mystic wigeon]

/help

When will there be feedback on my application

[mellow glen]

what kind of application

[mystic wigeon]

bans

[mellow glen]

it takes 1-3 days

to get an answer for your appeal

[mystic wigeon]

Can I apply multiple times?

[quick jasper]

Just once.

[mystic wigeon]

ok

is there a paid green channel or not. I urgently need my feedback

All I can do is wait?

[lucid fossil]

is au rtg down?

[quick jasper]

Looking into it to see

[quick jasper]

Seems to be wait 10-12min

[oak bison]

is anyone else having problems buying vip?

[quick jasper]

For NA long?

[oak bison]

nah for main its saying the website is down or something

tried like five times and i opened a ticket but havent gotten a response

[quick jasper]

payment Tickets normally take sometime, due to only select few can doe those tickets.

[oak bison]

well mine got claimed but never got responded to

that was 30 minutes ago

[quick jasper]

Can still take time, just need to be patient.

[oak bison]

yea alr just wanted to know if it was a common issue for anyone else

[quick jasper]

Do you get all the way to check out?

[deft cloud]

Who’s the admin that banned me

[oak bison]

i get this error message

[quick jasper]

put in a ban appeal

[deft cloud]

Already did

I need to speak to the admin that banned me

[quick jasper]

Then you need to wait for them to review it.

[deft cloud]

They already did

That’s why I need to speak to him

[quick jasper]

Did it say denied?

[deft cloud]

Yes, I’m trying to get more info on y I got banned but no one is telling me

[quick jasper]

We are not allowed to disclose bans with players. If it was denied then it has been finalized.

[deft cloud]

LMAOO literally makes no sense

They said I was banned for ban evading but I’ve been playing in the same account for 4 years

How does that work? That’s y I wanna speak to the dumbass that banned me for no reason

[quick jasper]

Well being rude will not help.

[deft cloud]

Not rude

[oak bison]

@quick jasper i saw you helped someone else out earlier with my same problem could you do the same for me ?

or were you not able to find a fix

[quick jasper]

yea join waiting for support

[near halo]

why tf was i banned

[quick jasper]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[mystic wigeon]

i use vpn and i was banned for playing with hacker wtf

[near halo]

dumb asf

@quick jasper i was banned because someone guesses out fucking code

[mystic wigeon]

hhhhhh

[quick jasper]

Yes

[quick jasper]

Still need to put in a ban appeal

[near halo]

i fucking did

[quick jasper]

Alright well you need to wait patiently for the admins to review the appeal.

[near halo]

dude this is fucking stupid becasue someone guessed my fucking code!?

[quick jasper]

I understand your frustrated, but you still need to wait.

[rotund cradle]

Hey uhm, a few days ago I was the winner of the Glory AK rust skin. Which was really horrible timing for me and my Father to get into a car crash :/ my phone was in my hands when it happened so it was destroyed but I was in the hospital for a few days because of whiplash. I can barely turn my neck rn. Can I please, please, please get that skin? I have proof of me winning from the bot that DMed me.

Like that’s a $300 skin and I can’t believe I missed out on that from such an unfortunate situation :/

[north crest]

!scam

[marble mantle]

Hey there, @north crest

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

[rotund cradle]

Oh wtf

Thank god I didn’t click the link

Well that’s pretty shitty. Here I was thinking I was about to possibly get that skin 😂

I feel pretty stupid now.

[plucky tinsel]

check pm pls

[fallow agate]

Why updated recoil training so suck? Come back, please

[lucid fossil]

yo rtg

au rtg is just down forever orr?

im fucking bored]\

[mild compass]

Won’t let me cancel my subscription for a server I don’t even play help

[quick jasper]

!cancel

[marble mantle]

Hey, @mild compass

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[quick jasper]

Need to connect via ip

[magic cave]

its not letting me but vip in usd

[quick jasper]

It should let you

For what server?

[magic cave]

zeus 5x us

[quick jasper]

What kit are you trying to get?

[magic cave]

supporter

[quick jasper]

Let me see if it’s working on my side

[quick jasper]

Hey bud join https://discord.gg/4NkGfZkS

[rancid socket]

Hey, I had a question on when you could play this server if you had an EAC ban? I have not tried to join yet because I do not want to break any rules.

[quick jasper]

Checking right now

[rancid socket]

Thank you so much. Take your time

[quick jasper]

I’ll let you know in a few

@rancid socket they need to be at least 180 days old.

[rancid socket]

Perfect, mine is 182 lmao. Thank you so much

[quick jasper]

Yep!

[rancid socket]

Sorry to bother you, I can play even if the EAC ban is on any game, Including rust?

[quick jasper]

As long as it was not on rust should be fine

[rancid socket]

Alright, thank you so much!

[proper nexus]

hello

i just tried to connect to rustoria.co for the first time and got this:

Disconnected: Ban Evasion

a quick google search told me this happens to cheaters?

[near halo]

o

[proper nexus]

anything i can do about this? is it a known bug?

[near halo]

Does us main map come out earlier than wipe or no?

[quick jasper]

!appeal

[marble mantle]

Hey, @proper nexus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[quick jasper]

Map is not open to public, into wipe happens.

[proper nexus]

oh, thanks. a quick question before i do that: does this happen often? feels bad to appeal something when i have never cheated in my life, was never on this server before and also didnt play much rust before 😳

[rancid socket]

Hey iri, I joined the server and it did not kick me. Would I have been banned right away if I was not good?

[quick jasper]

Can't disclose that informtion

[quick jasper]

Yes.

As long as your EAC is over 180 days, and not on rust.

[rancid socket]

Thank you for being fast. Have a good night man

[quick jasper]

You as well.

[proper nexus]

okay i see, will appeal then thank you

[near halo]

what does vip grant me for US main

[quick jasper]

Que Skip.

[near halo]

and how much is it

[quick jasper]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[proper nexus]

"YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN."

[quick jasper]

Whats your steam ID

[proper nexus]

but ban evasion does mean that i was banned a while ago, doesnt it?

[proper nexus]

one moment, have to look up how i find that

[quick jasper]

!steamurl

[marble mantle]

Hey, @proper nexus

To get your Steam Profile link, follow the steps below:
https://files.rustoria.co/hFQKykzrzrt8T4VBE7hmH8puMWUQBZv8.mp4

[proper nexus]

Pignaz

[sonic summit]

good I need to change the saw please I made a mistake in buying it I bought the vip of the long quieri canbair it to the eu mediun since the saw has not been used thanks

[quick jasper]

Make a ticket at #payment-support

[sonic summit]

I have opened a ticket but they don't tell me an answer

[quick jasper]

You need to be patient, only a select few can do those tickets so it takes a little longer.

[near halo]

how do i cancel vip

[quick jasper]

!cancel

[marble mantle]

Hey, @quick jasper

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[sonic summit]

perfect thanks I'll be waiting

[hushed ledge]

How do I check which servers I’ve got vip for and what I don’t I’ve got vip for more than 1 server just can’t remember which ones😂

[quick jasper]

Hey boss

Go to Rustoria webset go to servers then account

It'll show what current kits you have that are active like so

[hushed ledge]

Nice one mate

[earnest relic]

After forcewipe will wipe continue until monday on 3x EU?

[quick jasper]

!force

[marble mantle]

Hey, @earnest relic

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1633629600:F> is the time of the next force wipe and will happen <t:1633629600:R>.

[quick jasper]

3x will skip the friday wipe, so believe so, it'll wipe that monday like normally.

[earnest relic]

Nice thank u for the reply

[quick jasper]

No problem

[near halo]

Hi according to your discord bot thingy it says EU Medium is supposed to wipe at 16.00 CET, but isnt that far before forced wipe?

@quick jasper

[quick jasper]

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.

[near halo]

Yea

But the wipe bot is saying its at 1600 @quick jasper

That it wipes, but that doesnt add up with forced thats what i mean

[quick jasper]

Boss, just go off the current times that are listed.

!force

[marble mantle]

Hey, @quick jasper

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1633629600:F> is the time of the next force wipe and will happen <t:1633629600:R>.

[slow maple]

I believe what your asking is do we hold off our regular wipe on EU servers until force wipe happens? The believe the answer is yes, But i will double check really quick to confirm.

@near halo Yes EU servers will skip the normally scheduled wipe until force wipe happens. Sorry for any confusion

[near halo]

Perfect thanks

[violet onyx]

I got banned over a year ago for exploting any way i can appeal?

[lilac nova]

!appeal

[marble mantle]

Hey, @violet onyx

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[amber echo]

/ticket

[marble mantle]

Hey, @amber echo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[amber echo]

what is this nonsense?

[wispy loom]

What's up?

[amber echo]

why cant i psot a ticket in here lol

[wispy loom]

Because we have an in-game ticket system

[amber echo]

whgere do i post proof

[quick jasper]

In the ticket, say you have proof.

[wispy loom]

You'll want to include the proof as a URL in your ticket in-game

[amber echo]

too much effort, ill keep the teamers here its fine

[compact parcel]

It's as simple as typing "/ticket Team A and Team B are teaming (link)"

[fading mural]

Why is the EU long map still 4750?

[wispy loom]

Evidence is generally not necessary, you can just make a ticket and let our administrators do the investigation

[compact parcel]

You don't have to come to discord or anything, you take 5 seconds out of your ingame time to report, saving you time

[fading mural]

?

[quick jasper]

Better off not tagging the boss man him self, he’s most likely working on something for it, as we are very busy.

[fading mural]

Is it going to be changed?

[real lily]

what do I get for typing /auth ingame?

[quick jasper]

I can’t give you direct answer, but time can tell, we’re all busy, so just be patient on the map.

[quick jasper]

Do you play modded?

[real lily]

eu long vanilla

[quick jasper]

Then you get nothing, but it does help keep track and it’s nice to help admins out if they need to contact you

[real lily]

Alr ty

[quick jasper]

The /Auth is mainly used in Modded for shop points

[wispy loom]

If you purchased VIP, /auth once will change your name color in-game for as long as you have VIP

[quick jasper]

Beat me to it

[dire ocean]

Hello! Why isnt zeus 5x wiped?

[quick jasper]

It’ll be wiped on force

[dire ocean]

Oh ok

[proper nexus]

@quick jasper any news? 🙂

[quick jasper]

You never posted your steam ID

[proper nexus]

oh, i did sorry it is /id/Pignaz

[quick jasper]

No you need, to go to steam profile right click copy page url

[proper nexus]

i did

wait

https://steamcommunity.com/id/Pignaz/

[quick jasper]

ty

[quick jasper]

Alright I notified someone to check it out, just need to patient.

[proper nexus]

perfect thanks 🙂

[scarlet patrol]

!appeal

[marble mantle]

Hey, @scarlet patrol

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[upbeat delta]

CHEATER

[marble mantle]

Hey, @upbeat delta

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[upbeat delta]

RTG EU CHEATER

BAN HIM .. .ADMINS DO SOMETHING

<@&274971100184576010>

ban him pleaseeeee

ADMIN ADMIN ADMIN

[balmy cypress]

We are unfortunately not able to read your mind and know what their name is @upbeat delta

[upbeat delta]

what the dog doin

FAST BAN HIM I HAVE CLIPS ETC COME SUPPORT

@balmy cypress he cheating here 24/7 and killing everyone please do something

https://steamcommunity.com/profiles/76561199174153596/

hes steam ban him fast

[compact parcel]

[upbeat delta]

IS BANNED??

@compact parcel

[balmy cypress]

banned yeah

[upbeat delta]

thank you

[balmy cypress]

welcome!

[silk lake]

!appeal

[marble mantle]

Hey, @silk lake

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[timber raptor]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[near halo]

admin, check ticket vip-0861

[neat pumice]

Hey there, there are very limited staff members who can deal with VIP issues, please be patient, it will be looked as soon as possible! 🙂

[marble mantle]

Hey, @waxen apex

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[oblique ermine]

What time will the servers be wiped after the global wipe? Or will they be launched immediately?

[loud atlas]

How to make a ticket?

[marble mantle]

Hey, @loud atlas

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[loud atlas]

No staffs online

[wispy loom]

Servers will be wiped as soon as we can, and they'll be up as soon as they can be up again

[wispy loom]

There's always staff online, please use our in-game ticket system and an admin will review your ticket shortly

[cedar shore]

Can my friend play on rustoria server when he has Vac on hes acc cause he was using aimlock on cs?

[little yarrow]

hi there

[wispy loom]

VAC bans are not moderated on Rustoria as they are not related to Rust

So to answer your question, yes he can play

[cedar shore]

Thanks!

[little yarrow]

https://cdn.discordapp.com/attachments/894237489202622527/895665704513204244/unknown.png

[loud atlas]

Im on my phone

[little yarrow]

i have this error

everytime i try to connect on any of your server or rustafied serv

it's been a month and i didn't find any solution

can anybody help me ? 😭

[wispy loom]

We only take reports through our in-game ticket system

What kind of ticket do you want to make?

[loud atlas]

It’s not a report, help with my vip

[wispy loom]

I see, you can use #payment-support to make a ticket

[wispy loom]

Could you try verifying your game files?
https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB

[loud atlas]

Bet

[wispy loom]

The error can't be server specific btw, it's a general error that you'll get if there's something wrong with your Rust client

[loud atlas]

Check the ticket

[little yarrow]

i just did yeah

nothing wrong

[wispy loom]

Our payment support staff will answer you soon

[loud atlas]

Okay lazy

😂

[wispy loom]

1. Run Steam
2. Go to Library > Rust > Right Click > Properties > Local Files > Browse local files
3. Go the EasyAntiCheat folder
4. Run the EasyAntiCheat_Setup
   Select the Rust from list.
5. Click on the Repair Service (If there isn’t the Repair button, click on the Install Easy Anti-Cheat.

[little yarrow]

im doing it right now aswell but for some reason i don't have rust , i have this

i cant link stuff here ?

like screenshot ?

[wispy loom]

Try reinstalling Rust then

Uninstall through Steam and reinstall

[little yarrow]

i'll try it

[loud atlas]

Seems like they are chilling

[wispy loom]

You'll have to be patient

[loud atlas]

Im not 😂

[wispy loom]

I can see that

[autumn pollen]

did the server will be full wipe ?

[lilac nova]

!force

[marble mantle]

Hey, @autumn pollen

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1633629600:F> is the time of the next force wipe and will happen <t:1633629600:R>.

[elder basin]

!appeal

[marble mantle]

Hey, @elder basin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[ornate trout]

cant buy vip, server is down?

[neat lantern]

admins? drag im in vc

[quick jasper]

What do you need help with? Not an admin but may be able to help

[neat lantern]

i got banned and appealed but i want to talk to an admin

[elder spire]

admin

[dark radish]

Hi

[elder spire]

76561199046861742
I have submitted an appeal, please help me deal with it as soon as possible, I am banned by VPN, I will open a land tonight.

[dark radish]

It will be checked by admins ASAP

[sacred solar]

hi is there admin ? i got ban evasion some how

[lilac nova]

!appeal

[marble mantle]

Hey, @sacred solar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[elder spire]

Today the server files are updated, I want to enter the server as soon as possible, please cancel as soon as possible.

thanks

[dark radish]

I understand that you want to hop into the server as soon as force hits, the admins are constantly checking on appeals, Thank you for waiting

[scarlet patrol]

Hello, the appeal has not been resolved yet. When can it be resolved? 76561198158835994

[lament herald]

Appelas can take 1-3 days to be look through.

You should receive a dm from our bot with the answer about your appeal.

[fading mural]

where do i check if i vip or not?

[slow maple]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[slow maple]

You can go there and sign in and see if its still active.

[fading mural]

i got charged for it but i dont have vip

[sacred solar]

i got banevasion somehow

[slow maple]

!appeal

[marble mantle]

Hey, @sacred solar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[sacred solar]

i did

[slow maple]

!vipissues

[marble mantle]

Hey, @fading mural

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[fading mural]

ok thanks

[slow maple]

You went to the site and made an appeal?

[quick jasper]

@digital badge @sacred solar are you three all together in waiting for support?

[sacred solar]

yes

[quick jasper]

What is the issue?

[sacred solar]

im alone

[digital badge]

for me its closed

ty for asking

[sacred solar]

i got ban evasion when i enter after got vip

[slow maple]

Ok, Thats all you can do then is wait for someone to get back to your appeal

[digital badge]

Luke was fast

[quick jasper]

Alright (:

[sacred solar]

i dont understand i got ban after getting vip

[quick jasper]

Did you put your appeal in?

[mighty dust]

QUESTION

[sacred solar]

yes

[quick jasper]

Yes?

[mighty dust]

i just tried buying the vip rank in rustoria eu long

and i clicked pay on paypayl and then this went to this screen

[supple swift]

Greetings, may I ask if it is possible to preview the map for wipe, or I have buy the vip status for that

[quick jasper]

Yea seems a handful of players are having that issue @mighty dust

[mighty dust]

well great alll im trying to do is buy the vip for que

[slow maple]

Youll just have to wait for someone to respond to your appeal.

[odd meadow]

VIP transfer (If you bought for the wrong server)

[quick jasper]

We do not show map previews

[wispy loom]

I deleted your screenshot as it showed your IP address

[slow maple]

@sacred solar Can I have your steam 64 ID?

[mighty dust]

did it

[supple swift]

Ok, thanks

[quick jasper]

Make ticket over here #payment-support

[mighty dust]

whoops well thanks

but so if there any thing else i can be told

[lament herald]

You really shouldn't be showing that to people

[lament herald]

There is a chace that paypal is down.

[mighty dust]

cause it seems i bought it but your server website went error

its your host

[lament herald]

Was your paypal charged?

[odd meadow]

@quick jasper I know but I don't know how to do it

[mighty dust]

i will look for you knwo

[quick jasper]

Just click the little dollar 💵

@odd meadow

[odd meadow]

I just bought the wrong server and need to transfer

[mighty dust]

cooke its luke dowding right?

if so then yes i have been charged

[fossil cobalt]

Is your guys website down?

[mighty dust]

yeh it is

[fossil cobalt]

Bro im just tryna get vip 😦

[mighty dust]

but dont buy antyhing cause youll stil be charged

[fossil cobalt]

I cant even get to the page

[mighty dust]

matt dont buy it i bought it but there website went down and i got charged for the vip still

[fossil cobalt]

Wow

[zealous kettle]

#payment-support

[mighty dust]

witch probably means when you buy it will still charge you but as there servers goes down the cache that stores the id bought with probably isnt being saved meaning if you buy you might not have vip

im logging into the server now to check if i got vip

[sacred solar]

is vpn ban on rustoria?

[mighty dust]

yes

all rust servers it would be

against facepunch rules

also does the yellow ign ingame mean i got vip?

[fossil cobalt]

Yes @mighty dust

Can you skin things also

[mighty dust]

idk

i logged off /skin was a thing on there?

[fossil cobalt]

Well yellow name means you have it

Yes

[mighty dust]

welp i bought it there website crashed and i still got vip

so i think it worked

[fossil cobalt]

Their website is back up but im scared to buy it I dont want that shit crashing on me

Nvm

[mighty dust]

it should be fine if not they will refund and probably just give you the vip as well for the inconveinace

[fossil cobalt]

Wait wtf

I click view website on rust right and it doesnt work, but search it up on on google and its up

[wispy loom]

VPNs are allowed on Rustoria if that's what you're asking

They're not blocked

[fossil cobalt]

Ez

[iron arch]

i need to know how to cancel a suscription please

[wispy loom]

!cancel

[marble mantle]

Hey, @iron arch

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[mortal fox]

https://donate.rustoria.co/ it's down ?

[normal roost]

Just your side

[mortal fox]

Will have some solution time, I need to buy VIP for my team

[fossil cobalt]

Is RTG VIP global? Like when I buy it does it work for NA and EU?

[quick jasper]

Yes

[fossil cobalt]

Ok it isnt working on EU for me

Worked for NA but not EU

[quick jasper]

May take a min

[fossil cobalt]

Ok

[near halo]

my team is korean and they make unban request and its hard for them to speak english so they wanted me to ask what is happening with their ban.

[desert tide]

dont play rustoria

[slender badge]

Can I be put in waiting for support

[desert tide]

you will be in support 5 days a week

[brisk bluff]

#feedback-suggestions if you have a idea to improve something

[slender badge]

@quick jasper

[brisk bluff]

You can join waiting on your own

[slender badge]

Im stupid, Thanks

[real lily]

Are the servers down till wipe in an h?

[slender badge]

one sec

[brisk bluff]

If they make appeals they will get a response with the results in 1-3 business days

[vivid gazelle]

wipe today?

[shell tapir]

Question will the US medium be getting wiped at the default time when force wipe gets out or no?

[brisk bluff]

!force

[marble mantle]

Hey, @brisk bluff

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1633629600:F> is the time of the next force wipe and will happen <t:1633629600:R>.

[near halo]

they made appeals months ago

[brisk bluff]

Did they get a response?

[near halo]

no

[shell tapir]

But look in the wipe feed channel why does it say that? Rustoria
BOT
— Yesterday at 8:55 PM
Vanilla 🇺🇸 Medium is wiping tomorrow at 8PM UK time / 3PM EST.

okay thanks!

[rough bone]

when will site be up

[wispy dust]

How do I check if I’m banned

[quick jasper]

Try to join one of our servers and see if it allows you to connect

[wispy dust]

Ok bet

[pulsar bramble]

any admins that i can talk to ?

@everyone

[quick jasper]

Whats up not an admin, but may be able to help

[pulsar bramble]

i need my mate to be unbanned

[burnt mason]

Is there any way possible to buy vip besides using paypal ? Because its banned in my country.

[quick jasper]

yea

[pulsar bramble]

@quick jasper can we talk in a channel ?

[quick jasper]

yea

join waiting for support

[sturdy vigil]

On what time wil the eu long server wipe?

[quick jasper]

!force

[marble mantle]

Hey, @sturdy vigil

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1633629600:F> is the time of the next force wipe and will happen <t:1633629600:R>.

[sturdy vigil]

Ahh thanks mate

[earnest relic]

When it forcewipe do u have to go out of Rust and get updates done before joining server again

?

[quick jasper]

Yea

!force

[marble mantle]

Hey, @quick jasper

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1633629600:F> is the time of the next force wipe and will happen <t:1633629600:R>.

[earnest relic]

Alright thank u for answer

[peak anchor]

does the shop not wokr?

[delicate siren]

i cant buy vip

[near halo]

how long until store is back

[delicate siren]

<@&274971100184576010>

<@&415898423460626432>

[quick jasper]

Don't tag the admins.

What is wrong.

[delicate siren]

how long until store is back

[copper prism]

store is broken

[little yarrow]

i don't understand i tried everything even uninstall rust i still get this fucking EAC error

[rugged bison]

hahah grande @copper prism

[little yarrow]

and it's only on rustafied and rustoria server

[copper prism]

tas ca hoje?

[little yarrow]

i can play anywhere

[rugged bison]

hj tou

[quick jasper]

Did you Verify the files

[little yarrow]

yeah

i did all the step they said on a website

[rugged bison]

n ha vip para ninguem

[delicate siren]

@quick jasper how long until store is back

[blissful shore]

whats worng with the website

[little yarrow]

yo guys can you all stop asking the same question

they'll tell you

[delicate siren]

@quick jasper

[summer crystal]

any way to buy vip manually?

[blissful shore]

ive gone through and bought vip 5 times

[delicate siren]

yes

[blissful shore]

MySQL Error:SQLSTATE[HY000] [2002] Cannot assign requested address

this is the error

[upper whale]

sup with the website lmao

[calm junco]

yh site is fucked i think

[copper prism]

need a DB admin?

i'll work for vips

[quick jasper]

i can't give you a time, we are working on it.

[delicate siren]

ok

gl

[acoustic knoll]

yo

whats wrong with the website

@quick jasper

[quick jasper]

Check #announcements

[arctic sapphire]

please do not tag staff members!

[acoustic knoll]

i'm sorrry

is tere any other way i can buy vip?

[blissful shore]

how do I speak to an admin?

[arctic sapphire]

?ticket

[marble mantle]

Hey, @blissful shore

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[acoustic knoll]

/ticket

[marble mantle]

Hey, @acoustic knoll

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[summer crystal]

IS there a way to buy vip manually? and what is the eta for the website to bbe up

[blissful shore]

I need Vip support, Ive bought a mobth pass and dont have it but ive been charged

not an ingame ticket

[quick jasper]

Can take a min for it to go through.

[blissful shore]

ill see

[quick jasper]

But, if it still not working please make a #payment-support

[acoustic knoll]

i beg u

whoever is ddosing it suck you mom

suck you dead nan

[hazy imp]

which map is US LONG

[quick jasper]

You'll find out once your in.

[vital wigeon]

when does server wipe

3?

[marble mantle]

Hey, @vital wigeon

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1633629600:F> is the time of the next force wipe and will happen <t:1633629600:R>.

[vital wigeon]

thanks

[delicate siren]

1

[earnest relic]

Are u ready!

It doesnt say anything about update?

[spiral salmon]

when does server wipe

[quick jasper]

Now

[earnest relic]

No update?

[quick jasper]

As all the servers are currently offline, and prepping for the wipe

There is a update

[earnest relic]

I get none update?

Should I logout of steam first?

[lament salmon]

i need vpn alowed

[zealous kettle]

Close Steam with task manager, then reopen and it should be there.

[foggy herald]

just close rust i think

[zealous kettle]

Yep, they are

[torpid galleon]

g

[lament salmon]

can you aprove me

[zealous kettle]

We don’t do approvals, your good to just join with one

[nova basalt]

Hi

[lament salmon]

oh

[near halo]

What is client connect for rustoria medium us

[earnest relic]

Now I have update finally

[shell tapir]

bruh where the server at

[near halo]

staff he;lp

[zealous kettle]

#oldserverinfo

[shell tapir]

server still not wiped

[zealous kettle]

Yep, they’ll be up soon

[near halo]

@zealous kettle Main isnt updated

[shell tapir]

@zealous kettle Medium aint updated

[full whale]

Server update required

[upbeat summit]

^^

[hybrid harness]

bruh

[normal roost]

Have you updated your game?

[hybrid harness]

server still not uo

[near halo]

it says server update required

[strange girder]

we waiting on the slowest servers na

[normal roost]

Then give it a bit

[near halo]

crosshair x

[granite grove]

server version?

[lament salmon]

When wipe eu long

[normal roost]

Just give it a bit it will take a minute for servers to update

[strange girder]

hmmmm, they slower then stevious, thats kinda sad

[earnest relic]

Please let me first online like always😂

[desert flax]

admin rn

[near halo]

its funny how main is already with people on

but these people didnt even update

[normal roost]

Please talk in #general

[granite grove]

yeah

people who didnt update their Rust can join server

LOL

[lavish heart]

why is 3x not wiped?

[umbral nymph]

aiden noob

[lavish heart]

eu

[normal roost]

It will take a minute

[near halo]

2 to 4 minutes

[winter idol]

do we need to restart steam again?

[near halo]

it depends on how fast the disk is

[outer panther]

client.connect 208.103.169.220:28015

[timid hollow]

connect main.rustoria.us:28015

[shell tapir]

https://cdn.discordapp.com/attachments/809623779641786369/816042309434867762/video0_5.mp4

[broken junco]

I bought eu main instead of us main vip can I get a transfer

[frail gulch]

connect 208.103.169.220:28015

[unique dew]

general

[unique dew]

#payment-support

[dry junco]

where is rustoria us long not up yet bruh

no1 gonna answer?

[unique dew]

takes time

[dry junco]

yes i can fucking see that

[wide solar]

Any clue about the server normie?

[normal wyvern]

long still down?????????

[dry junco]

top of the line hardware dont worry

[upbeat quiver]

med won too

[lavish heart]

just check the wipefeed instead of crying

[upbeat quiver]

probs cuz new update

[median moth]

rustoria slow as hellll

[upbeat quiver]

nah

[timid hollow]

why is US MAIN still not up

[upbeat quiver]

stfu xD

[timid hollow]

connect main.rustoria.us:28015

[upbeat quiver]

connect 208.103.169.220:28015

[lunar heath]

hello bop

[naive phoenix]

client.connect zeus.rustoria.uk:28015 still not up

[acoustic knoll]

when is eu main comming up?

[subtle minnow]

connect vanilla.rustoria.us:28015

[potent flame]

why is eu main not working?

[quick jasper]

Please don't type in here if you don't need support move to #general

Servers are being updated.

[acoustic knoll]

im asking for support

[fading mural]

YO

[humble vessel]

whens the server coming up EU med

[naive phoenix]

thanks for letting us know they are beeing updated as we speak lol

[acoustic knoll]

when is eu main comming up, whats happening

[potent flame]

EU MAIN UP LETS GOOO

[fading mural]

IS LONG GOING TO OPEN?

[normal roost]

Servers are updating they will take a few minutes

[near halo]

WTF

[normal roost]

Please move to #general, if you have a support question ask them here

[low saffron]

when is eu long up?????

[normal roost]

Servers are updating they will take a few minutes

[humble vessel]

Toria back at it again with the late wipes.

[long veldt]

let's go fk progression GG

[zenith prairie]

k

[indigo saddle]

connect long.rustoria.uk:28015

[normal roost]

Please move to #general for talking

[humble vessel]

client.connect 208.103.169.220:28015

[outer panther]

WHEN COMİNG SERVERSSS ???

[near halo]

is the US long map not the top voted map? im confused

[raven mist]

One goes to eu one goes to us

[wispy dust]

!appeal

[marble mantle]

Hey, @wispy dust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

ah ok

[copper night]

top 2 are picked 1 is for eu 1 is for na

[jagged bolt]

hello, I have VIP on eu long but i am sitting in queue??

[copper night]

#payment-support

[fierce sentinel]

Hey I was trying to buy vip but it was down are you guys going to up the pop temporarily until it's up again?

[burnt pike]

i got VIP on rustoria eu long but stuck in queue?

[flat prism]

admins

i have a question

[umbral nymph]

https://tenor.com/view/office-server-power-lady-unplug-gif-8220789

[jagged bolt]

yeah me too

[wintry schooner]

Why are the servers always coming up so late

[tough needle]

same

[flat prism]

!ticket

[marble mantle]

Hey, @flat prism

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[smoky hamlet]

Im in queue even tho i have vip

[unique dew]

head to payment support

[sage torrent]

@balmy cypress

Can u check vips?

[burnt pike]

why dafuq am i paying for VIP to then be stuck in 400 man queue

[somber dove]

why do i have queue when i paid for vip like 8h ago?

[winged glacier]

my vip

[tawdry spire]

how long does vip take to go through?

[somber dove]

!ticket

[marble mantle]

Hey, @somber dove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[gusty oxide]

when will zeus 5x eu be up

[somber dove]

!help

[lilac nova]

If you have VIP issue please make a ticket at #payment-support

[arctic sapphire]

it should be up now

[raven mist]

Please make a vip ticket in #payment-support

[gusty oxide]

cheers fors

[sage torrent]

Lmao

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[proven plaza]

why my vip not worked?

[smoky hamlet]

🙂

[magic robin]

i have vip on rustoria eu long but i have queue

[normal roost]

!vipissues

[marble mantle]

Hey, @magic robin

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[rancid dagger]

i bought vip

but it says this : '' Waiting for Stripe to complete transaction. This message will be updated every 5 seconds. You can safely leave this page now and you will receive your package when it is ready.
''

how long do I have to wait?

[lilac nova]

Please make a vip ticket in #payment-support

[jagged bolt]

any of you get your vip thing fixed yet?

[fierce sentinel]

no

[raw ether]

I also have this issue...

[burnt pike]

nah they dont give a fuck

[jagged bolt]

they definitely do

probably just alot of cases atm

[sterile thistle]

same thing with me

[raven mist]

The tickets are being handled

please be a little patient ^^

[jagged bolt]

what server you guys having these issues for?

[manic cliff]

Fix the eu long queue pls

[jagged bolt]

Thanks

[thick talon]

hello

[dusky sphinx]

help, got gifted queue skip but its not working

[thick talon]

i buy vip but is no working

[languid rose]

Anyone else have problem with que even tho you bought VIP?

[tough needle]

yes

[hushed temple]

yep

[jagged bolt]

yep

[slow birch]

Did you leave queue and rejoin?

[thick talon]

yes

[proven plaza]

yes

[hushed temple]

Got vip but still siting in queue... eu long

[thick talon]

is no working

[sleek harness]

Give me VIP

[dusky sphinx]

and restarted

[manic cliff]

eu long queue is wierd

[summer crag]

Hello i buy a vip but no working

[junior venture]

Hello i buy a vip but no working

[timber lily]

<@&274971100184576010> Hello i buy a vip but no working

[solemn bough]

i bought vip but its not working

[junior venture]

<@&274971100184576010> Hello i buy a vip but no working

[near halo]

<@&274971100184576010> This is extremely urgent! I am banned and I do not know why. It doesn't tell me a reason why I am banned.

[dusky sphinx]

help vip not working

[valid sky]

nice vip

[tardy walrus]

i bought vip and its not working

[jagged bolt]

we all in the same boat make a ticket at payment support

[junior horizon]

i bought vip and not working

[proud hill]

to easy

[rotund temple]

SAME

[foggy bramble]

same

[timber lily]

Hello i buy a vip but no working

[junior horizon]

grat this not why i FUCKING BUY VIP

[sacred bough]

#payment-support I have VIP, but i can.t connecting now steav id 76561198003321159

[junior horizon]

thisi sfucking bs

[dusky sphinx]

VIP has been gifted to me my steam id is 76561198959694735

[timber lily]

@sacred bough ало нахуй чел

[smoky hamlet]

I got disconnected for "Invalid connection state" what does this mean?

[junior horizon]

i PAY U 10 EURO

[junior venture]

#payment-support I have VIP, but i can.t connecting now steav id 76561198177985287

[junior horizon]

AND I DONT GET ANNYTHING

[verbal sigil]

WHAN I BUY WIP I EXPEXCT WIP

[foggy bramble]

I but vip and is not working

[proven plaza]

WHY YOU NOT HELP?

[valid sky]

nice vip

[timber lily]

Hello i buy a vip but no working

[tawdry jetty]

@shrewd cedar #payment-support

[proud hill]

yo atleast push me into the server names raceryan8

[tardy walrus]

i want a refund

[knotty garden]

my friend bought vip for me as a gift, but that not works 76561198362535215 #payment-support

[obtuse laurel]

can u atleast look in the tickets

[raven mist]

Please make a vip ticket using #payment-support and you'll be helped asap

[verbal sigil]

asasp=5m

[obtuse laurel]

no one helped in the last 10 minutes

[little coral]

how do you guys let this happen 2nd month in a row?

[near halo]

@raven mist I need a reason for why I am banned. https://steamcommunity.com/id/Alihair/

[tepid robin]

Damn y’all don’t know how to read

[manic cliff]

man the eu long queue should have gone down after the expansions right?

[slow birch]

If you are having issues then please make #payment-support tickets there is limited staff that can deal with these issues and they are working through the tickets as they arrive

[smoky hamlet]

I got disconnected for "invalid connection state" what does this mean?

[little coral]

there is no point in buying VIP if doesnt even work

[raven mist]

Appeal on bans.rustoria.co

[lament blade]

!ticket

[marble mantle]

Hey, @lament blade

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

Why can I not be given a reason?

[tawdry jetty]

@pulsar heron #payment-support

[near halo]

So i can know if it is appealable or on

[timber lily]

@raven mist Hello i buy a vip but no working

[burnt pike]

Should we leave and rejoin queue?

[near halo]

not*

[burnt pike]

Or no point?

[raven mist]

You get a reason when you join the server

[lament blade]

/ticket

[marble mantle]

Hey, @lament blade

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lilac nova]

Please make a ticket at #payment-support if you have vip issue

[near halo]

it says "play elsewhere"

[tawdry torrent]

"Category #VIP TICKETS is at limit - Skipping"... can't create a ticket...

[manic cliff]

<@&274971100184576010> Shouldent the queue go down after the server expanded? EU long 400 queue

[lament herald]

!slots

[marble mantle]

Hey, @manic cliff

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[arctic sapphire]

dont tag admin

[lament herald]

That too ^

[manic cliff]

ok

[near halo]

So Shenzyyy can I have a reason for why I am banned?

[tardy walrus]

i just want my vip

[tiny stone]

same

[gusty leaf]

bought a vip does not come in why?

[tiny stone]

whats the point of buying vip if you cant get in ?

[arctic sapphire]

#payment-support

[proud hill]

yh

got vip now wont join

[near halo]

uhh i cheated and got banned (false banned) unban me

[fervent inlet]

who can help for vip and queue

[knotty talon]

#payment-support

[near halo]

uhh i cheated and got banned (false banned) unban me

@raven mist Can I have a reason for why I am banned so I know if I should appeal or not. Otherwise the appeal would just be a waste of your and my time.

[tawdry jetty]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[distant totem]

My membership is not valid

[little coral]

why do I pay for vip for 2 months in a row and i cant log on for force

happened twice now

[near halo]

what is there to appeal i just admitted to cheating 😂 ?

is insiding bannable?

[proven plaza]

admin pls help, my VIP not work?

[lone ledge]

im loading in and in queue aswell

[unique dew]

no

[stone quiver]

my vip doesnt work to

[raven mist]

Appeal and the admin who handled it will look into it