#support

1 messages · Page 1522 of 1

fallow nova
#

@timber bridge they removed my game ban

#

from my account it was a false flagged ban

marble mantleBOT
#

Hey, @fallow nova

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

timber bridge
fallow nova
#

Ive done that already but I was just confused

#

Maybe you guys banned me cause of the gameban and that is just what happened but I assume I miss monday wipe

timber bridge
fallow nova
#

nice thanks

white shore
quick jasper
#

Be patient, while the admins review tickets they, are very busy.

white shore
#

cheaters live 1 hours in the server. And kill all server...

marble mantleBOT
#

Hey, @white shore

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mellow glen
#

and will get to them as fast as they can

dense valve
#

!appeal

marble mantleBOT
#

Hey, @dense valve

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

jaunty river
#

Do you know what is worse than cheats, give resources aloneintokyo and you will be immediately banned forever

dense valve
#

I just appealed a ban and It says im not banned but every time I log in it says disconnected : Hacking BUT I NEVER HACKED BEFORE

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

jaunty river
quick jasper
#

Then your ban has been finalized.

dense valve
#

Can anyone help me

quick jasper
dense valve
#

Keep saying disconnected: Hacking can someone please help

fallow nova
#

^ same

quick jasper
fallow nova
#

I did

quick jasper
#

Then you just have to wait patiently for the admins to review it can take a little while since there all busy.

fallow nova
#

yeah I know

dense valve
#

How do I appeal?

#

I was not able to put a ban appeal. It says Im not banned

#

How do I make a appeal for this I am trying to paly wipe

lament herald
quick jasper
#

@lament herald believe he has

lament herald
#

And if you have please wait 1-3 days for it to be reviewed,

dense valve
#

I have and it says I'm not banned

fallow nova
#

maybe eac banned?

dense valve
#

whats that?

fallow nova
#

game banned by rust themselves

lament herald
#

^

dense valve
#

HOW???

fallow nova
#

you can appeal that to

lament herald
#

What does it say when you try to join a server?

quick jasper
#

He’s not

dense valve
#

Where do I?

fallow nova
#

@quick jasper if you get spam reported you get a 3 day eac ban doesnt appear on profile

dense valve
#

It says Disconnected: hacking

fallow nova
#

@dense valve might be a bug with me to no cap

lament herald
dense valve
#

I have no problem logging into other servers

crystal crag
#

hey monologic just helped me, but i just got ban evasion

dense valve
#

I will go try a diffrent server and see again

lament herald
#

!appeal

marble mantleBOT
#

Hey, @lament herald

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lament herald
#

If you have already appealed you will need to wait 1-3 days for a response.

dense valve
#

@lament herald I just sent an appeal it it says IM NOW BANNED lmao I wanna play

#

NOT*

fallow nova
#

gotta just play another server

dense valve
#

What do I do fomr here]

#

Is there anything you can do?

lament herald
#

Other than that you will need assistance from an Administrator,

fallow nova
#

his got reviewed that fast

dense valve
#

Can you get an administor for me @ cookee

#

Please bro im trying to play this wipe

#

I have never hacked before this is BS

#

!appeal

marble mantleBOT
#

Hey, @dense valve

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

timber bridge
dense valve
#

I CANT APPEAL

#

This is what it saysERROR
YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

ERROR ID: E8C42B3C-F013-44BC-AA9D-81E98591F13C

dense valve
#

yes

lament herald
#

Have you waited 10-15 min?

dense valve
#

Can an admin not look into this im confused?

#

@lament herald yes

#

I want to play wipe please get someone who can help m,e

#

Cant you just look at the ban list and show im not banned

lament herald
#

I don't have access to that.

slow birch
#

At which point does it tell you that you are not banned?

dense valve
#

@lament herald So what do I do here

#

When I submit the appeal

lament herald
#

But he says he is banned in game.

dense valve
#

No it dosnt say im banned

#

It says Disconected: hacking

slow birch
#

That is banned

dense valve
#

..... Im not banned tho

#

ERROR
YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

ERROR ID: E8C42B3C-F013-44BC-AA9D-81E98591F13C

slow birch
#

The statement you just posted is a banned statement

lament herald
#

In game it says you are banned though.

dense valve
#

No it does not It says Disconnected: Hacking

#

When i sumbit an appeal it says Im not banned

#

!appeal

marble mantleBOT
#

Hey, @dense valve

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lament herald
#

I'm not sure why you can't appeal though.

dense valve
#

So can you help me with that

#

also why am i banned???

slow birch
#

I shall speak to someone above and see what they advise

lament herald
dense valve
#

Okay thank you @slow birch

#

How long do you think this will take @slow birch

#

This is the error code

#

ERROR ID: E2A93052-61C6-4655-9D73-A6A2174EA0F8

slow birch
#

You will just have to wait sorry time it will take is unknown

dense valve
#

I really want to play Monday wipe please hurry man It would mean a lot thank you!

slow birch
#

Was it recently?

feral eagle
#

REGISTERED OFFENDER ON EU MAIN HACK FAST BAN

slow birch
#

!ticket

#

!ticket

marble mantleBOT
#

Hey, @worn crypt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tranquil depot
#

How long does it usually take to get a respond to an application?

timber bridge
normal roost
#

it can be longer then that took me like 1-2 months if its the application im thinking of

plucky tinsel
#

@spare widget check pm

oak drum
#

Hey, I got a scam link from someone in this server, what should I do?

normal roost
normal roost
river hinge
#

I also got a scam link

limber venture
#

this real?

low orchid
#

no

limber venture
#

k

blazing canopy
#

cunt tried to hit me with a fakin "you won glory ak"

#

Denis___#6152

snow birch
#

A scammer going around any admin on?

#

Saying I won a give away from here which is cap

#

Can I dm one of the admins here?

quick jasper
#

Just block them and report.

near halo
#

t

#

where can i verify

quick jasper
#

!link @near halo

marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

vernal surge
#

sent me this scam link

quick jasper
marble mantleBOT
#

Hey, @vernal surge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

terse forge
quick jasper
# terse forge

Looks like they were already banned, report and block.

terse forge
#

no problem

marble mantleBOT
#

Hey there, @north crest

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

north crest
#

!scam

#

Everyone be safe out there ❤️

waxen moat
#

How do i report someone with russian characters through a ticket

#

i don't know how to copy their name

#

<@&274971100184576010>

quick jasper
#

Get there steam ID

waxen moat
#

how

#

they don't type

quick jasper
#

Shift tab then current players playing

#

And look for his name

waxen moat
#

thx

quick jasper
#

No problem (:

faint vale
paper raven
#

@faint vale i hot the same

#

Got*

quick jasper
#

Report and block @faint vale @paper raven

near halo
# faint vale

Says no servers in common, already been banned. Thank you though!

faint vale
#

ok

#

i was about to fall for it

#

then i looked in the sever

paper raven
near halo
#

We will never dm you something like that regarding a giveaway. All our giveaways are done in #giveaways

paper raven
#

👍

still yarrow
#

i purchased hero kit on rustoria but its not working in game

#

omg i purchased a kit on the wrong server

quick jasper
#

Just make a ticket there and we can help you out (:

still yarrow
#

thanks i just made a ticket hopefully everything works out

#

do you know if they take a long time to respond to the ticket ?

quick jasper
#

It can take a little bit just need to patient, and they will for sure get to you (:

faint vale
#

@quick jasper how do i apply for mod on zeus 5x

quick jasper
#

Fill out an application, and will contact you within seven days.

still yarrow
#

damn this payment support takes forever

quick jasper
still yarrow
#

like a couple days longer ?

quick jasper
#

Can’t give an exact time

restive hatch
#

I bought the wrong vip like a week ago is there a way I can switch it to the right server

quick jasper
blissful pine
#

anyone know if the 3x us server wipes weekly monday ?

quick jasper
near halo
#

No Cap No Like Rustorias Servers Are The Best In October

quick jasper
near halo
#

True

#

But Bester In October

#

The Servers A Vibe

quick jasper
near halo
#

srry

fossil gorge
#

He papi

#

I am not cheating and was denied a ban appeal

#

can i do a scrip check or some shit bc im not cheating

near halo
#

If your appeal was denied that means the decision is final

fossil gorge
#

But im not cheating.... so do they just guess that i am bc i got 4k hours

snow birch
#

Be aware of this scammer lads

near halo
#

We do not just "guess" whether or not someone is cheating

fossil gorge
#

How would they know

near halo
#

I cannot disclose that

fossil gorge
#

bc im not 100% so idk what to do

quick jasper
near halo
#

They Spectate You Until You Do Something Impossible LOL

snow birch
#

Right it says to report it here in support.

#

Am I not in the right spot?

fossil gorge
#

@near halo can i do a script check or something

quick jasper
near halo
snow birch
#

👍

wild charm
#

i have a report to make, who do i turn to?

near halo
#

frfr

#

ticket mofo

quick jasper
#

!ticket @wild charm

marble mantleBOT
#

Hey, @wild charm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

snow birch
#

If you put in a staff application how long does it usually take? Do you even get a response?

#

That they’ve seen it or some?

near halo
snow birch
#

alright bet thanks!

quick jasper
#

!scam

marble mantleBOT
#

Hey there, @umbral carbon

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

umbral carbon
# quick jasper !scam

ok, It just asked for real name (didnt put) and put 2nd account and I am not connected to steam so im fine then

quick jasper
#

Just make sure to report and block the person, as well dm me there discord ID please.

umbral carbon
#

ok

near halo
#

it works 80% of the time

#

but has false positives sometimes

quick jasper
near halo
#

im sorry mr chat moderator!!!!

novel leaf
#

o_Zupax#9226

quick jasper
novel leaf
#

Can’t send pics lol

novel leaf
livid cloak
#

another scammer

quick jasper
#

There already ban

#

Just report and block them.

meager nymph
quick jasper
#

Looks like there ban already, block, and report them.

ebon apex
#

shoot

#

what happens of i signed in. am i screwed

quick jasper
marble mantleBOT
#

Hey there, @ebon apex

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

grizzled imp
#

wouldi be able to get some assistance by a admin regarding a ban?

quick jasper
grizzled imp
#

yes

quick jasper
#

!appeal @grizzled imp

marble mantleBOT
#

Hey, @grizzled imp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

grizzled imp
#

thank you

ebon apex
#

why cant i chnage my pass

quick jasper
#

May have to contact discord.

#

And steam to have them help change your passwords.

ebon apex
#

error 29

quick jasper
#

On discord?

ebon apex
#

steam

quick jasper
ebon apex
#

i got it

tidal horizon
#

any admins/moda?

ebon apex
#

all good

quick jasper
tidal horizon
#

that's what's up

ebon apex
#

fake

#

chnage ur password if u logged on

tidal horizon
#

exactly

#

I didn't log in I'm not stipid

#

nor did I click the link

quick jasper
#

They are already currently banned.

tidal horizon
#

okay, that's goo

#

have a good evening

nocturne quartz
#

Uh guys is this a scam or not?

quick jasper
nocturne quartz
#

What is

quick jasper
#

Block and report.

nocturne quartz
#

I cant even send it

quick jasper
#

Its a scam link.

#

!scam

marble mantleBOT
#

Hey there, @quick jasper

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

nocturne quartz
#

Oh ok, just making sure, never got one before.

#

thx

quick jasper
#

!appeal @wary knot

marble mantleBOT
#

Hey, @wary knot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

untold terrace
#

can any admin please help me on 10x left 2 tickets and still nothing i can do

spare widget
#

@untold terrace I'll come check in a couple minutes. Probably can't interfere but I'll check what you're talking about

untold terrace
#

@spare widget ty so much

quick jasper
#

@untold terrace can you join waiting for support

shadow plume
#

@foggy cairn

untold terrace
#

@quick jasper sorry havent seen

willow galleon
#

server crashed

#

3x no bps us

quick jasper
#

Currently down looking into it.

tall zephyr
#

Hello, any admin?

raw lily
tall zephyr
#

My friend, there's a cheater in US Medium server

raw lily
#

!ticket @tall zephyr

marble mantleBOT
#

Hey, @tall zephyr

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

idle anchor
#

!appeal

marble mantleBOT
#

Hey, @idle anchor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

Went back to base. Tried to access TC, said it was locked. I had build privilege. No sign of raid. Base not decaying. Used remove on it, removed fine (no loot), replaced, worked fine. Sorta odd.

#

Damn its doing it again. Try to open and just says 'locked'. Hrm.

viral oyster
#

?

quick jasper
marble mantleBOT
#

Hey there, @viral oyster

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

restive jacinth
#

my friend went to airfield to do crate and some guy was there he my friend was able to get in to the tower and he held the door from up top and he looks away for a second and he knows exactly were he is and tripled hes dead the sever is rustoria US MEDIUM

restive jacinth
marble mantleBOT
#

Hey, @quick jasper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

quick jasper
#

!ticket

red turret
#

Hello I bought vip for long 2 days ago even have the email of payment but my name doesn't show up as yellow in chat?? So is my vip working or no? Jw for start of wipe.

near halo
#

also are you kits working?

wooden sun
#

Why is there a 2 min cool down on /sil

quick jasper
wooden sun
#

sad 😦

red turret
#

Ty pasta

upper whale
#

!ticket

marble mantleBOT
#

Hey, @upper whale

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

upper whale
#

what the wait time for support to drag to call?

slender badge
#

It says my ban appeal was approved

#

but I still cant get in

slow birch
slender badge
#

like a day

slow birch
#

Ok that is something an admin will need to look into

slender badge
#

who can I talk to?

stray marsh
slender badge
#

no

#

it was already 7 days

#

before

#

I have screenshots

#

It was for playing with hacker. But I was only added to team so I wouldnt die

#

I wasnt associated with them

slow birch
#

Thanks Irish 🙂

stray marsh
#

Unfortunately, your ban is still in place for 4 more days.

slender badge
#

So it was 7 days before

#

and its still 7 days

#

whats the point of appeal if I win

#

and its still the same??

#

doesn't that seem a bit strange

stray marsh
#

It appears that you created multiple appeals for the same ban. I can convert it to denied if that helps here?

slender badge
#

Denied ??

#

why would it be denied ?

#

It says approved

stray marsh
#

Because in this scenario you were accepted to a 7 day temporary ban and not a release of the entire ban itself.

slender badge
#

it was already 7 days tho

#

before appeal

#

I was never perma banned

stray marsh
#

You were during the time of your first appeal. Which was accepted and changed to a 7 day ban. And then you created a second appeal 2 days later for the exact same ban.

slender badge
#

I mean I guess I can talk to Luke

stray marsh
#

You're more than welcome to do that.

slender badge
#

Im telling you though it was 7 days before my first appeal

#

not perma

#

I have screenshots

stray marsh
#

And I'm telling you that our system doesn't agree with that statement.

open frost
#

Irish do you know when applications are going to open back up I use to be an admin on rustafied and am interested

stray marsh
#

If you still have concerns, you are welcome to speak with a staff manager. My answer has been given.

slender badge
#

Could you please double check to make sure there isnt a mistake

#

Im one hundred percent sure it was 7 day before my first appeal

#

With proof

#

Would doing another appeal help>

#

?

strong rover
#

i got banned for exceding the group limit cause my friend is stupid

quick jasper
#

!appeal

marble mantleBOT
#

Hey, @quick jasper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

quick jasper
#

@strong rover

candid cipher
#

@stray marshWho should I contact for vip issues?

candid cipher
#

@quick jasperI don't have permission to speak there

quick jasper
#

You click the button boss

vocal current
#

any admins?

slow birch
vocal current
#

any chance we can get an admin on zeus 5x, we've got a suspect individual being questioned by a lot of groups

marble mantleBOT
#

Hey, @vocal current

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slow birch
#

This is the best way to send a report the tickets are watched by the admin staff

vocal current
#

okay i submitted a ticket but I wasn't sure how long it would take to get a response, thank you!

slow birch
#

You should get a reply on the ticket in game

#

you can view the tickets with "/ticket list" believe the command is

balmy wolf
#

the guys been spam ticketed for like the last hour or 2 with no replys

slow birch
still yarrow
#

Payment support takes so long

vocal current
#

its honestly kinda wack that he can sit here and do this type of stuff and not a single admin on server to even take a look at it, like its blatant at this point

quick jasper
slow birch
#

You can use F7 on top of the ticket and then a report shall also go to facepunch and EAC to ban them if they deem fit also.

flint linden
#

there is a hacker at train yard on rustoria us mondays

marble mantleBOT
#

Hey, @flint linden

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

flint linden
#

thanks

boreal spruce
#

!ticket

marble mantleBOT
#

Hey, @boreal spruce

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

green wharf
#

Hello

quick jasper
rotund vigil
#

can i move my VIP subscription from EU main to EU long if its only 4 days old ?

languid terrace
#

When are maps for long released. Like it's two days and no chance to vote?

wispy loom
#

!appealcn @rich blaze

marble mantleBOT
#

您好, @rich blaze

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

barren marten
#

how long is an association ban for playing with a eac ban evader, his game ban is at like 160 days or something, do i get unbanned when it reaches 180?

wispy loom
#

For your friend there is also no point to appeal his ban right now, he should wait until 180 days have passed

astral tulip
#

!appeal

marble mantleBOT
#

Hey, @astral tulip

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

astral tulip
#

what if ur appeal is denied, then u cant appeal again?

steady grail
#

Any admins online now?

slow birch
steady grail
#

i am in waiting for support

slow birch
astral tulip
#

can i talk to admins about the appeal, if i have any arguments or photos?

steady grail
#

@slow birch I have already dm you

slow birch
#

You can wait in support but if you have appealed and they have denied then they won't change the appeal.

proper iris
#

is there a guy trolling and sending fake links to yall?=

#

like you won something ?

lament herald
#

@proper iris It is a bot, please block the user and report to discord.

near halo
#

Getting banned for “hacking” is indeed permanent, correct?

lament herald
#

I think it depends on the case.

lucid oak
#

UPDATED MAP VOTE FOR LONG????

waxen glade
#

Don’t know how a guy gets banned for hacking and his whole team don’t get banned for association even when tickets have been sent? Then he keeps coming back on other accounts? Surely it’s pretty simple if someone gets banned the whole team/base get banned?

near halo
#

if you believe someone deserves to be banned just make a /ticket in-game and explain the situation

unborn acorn
#

Hi, my appeal was denied a long time ago and last time I got unbanned manually by admin. But I cannot appeal anymore, could any admin help me with it? Thank you so much in advance!

green juniper
#

/ticket

marble mantleBOT
#

Hey, @green juniper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

green juniper
#

scam bot id: 740510629957337138

wispy loom
green juniper
#

pog

rancid flax
#

!appeal

marble mantleBOT
#

Hey, @rancid flax

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

waxen glade
languid terrace
#

When are maps for long released. Like it's two days and no chance to vote?

compact parcel
slow birch
abstract hornet
#

Hello nat

compact parcel
#

hi

charred pilot
#

what the fuck?!

#

is this normal or are my settings fucked up? :D:D:D

compact parcel
charred pilot
#

I am.

compact parcel
charred pilot
#

Where the water doe:DDD

compact parcel
#

Water // grass goes byebye

charred pilot
#

Ohh, gotcha! It looks SO weird :Ddd

compact parcel
#

haha, i thought the same originally

charred pilot
#

Is there some pop command?

compact parcel
#

Have you tried !pop

charred pilot
#

Oh okay, worked

#

Its usually like a slash command.

#

Whats the pop usually? Its only 70 rn

compact parcel
#

It is also a weekday where a lot of people have school // work

charred pilot
#

True

compact parcel
#

I believe wipedays avg 300ish peak players

#

(of course there are high/low pop times for school, time of day, etc)

charred pilot
#

Ighty, thanks Nat

cunning forge
#

the pics of maps in map vote long arent loading does someone kno why that is?

river turret
slow birch
cunning forge
#

could someone dm me the maps maybe? i know its an ask but i would appreciate it

lament herald
#

Maps will be posted 24-48hrs before wipe.

#

You will just need to wait.

cunning forge
#

thats okay

ivory sinew
#

where do i create a ticket

compact parcel
marble mantleBOT
#

Hey, @ivory sinew

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lunar zodiac
#

!ticket

marble mantleBOT
#

Hey, @lunar zodiac

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lunar zodiac
#

!appeal

marble mantleBOT
#

Hey, @lunar zodiac

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

hasty plinth
#

!appeal

marble mantleBOT
#

Hey, @hasty plinth

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

Hello??

#

Any admin on, on 3x server rustoria

wispy loom
strange frost
#

wheres ticket tool

upper escarp
marble mantleBOT
#

Hey, @strange frost

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

left adder
#

Hello, i was training on your rustoria aim train server and noticed there was a bunch of problemes with your new updates for exemple when you get in the aim trainer its says that Roleplayer rank is accuracy 0-90% and the most important probleme is that the HUI isnt working anymore

upper whale
#

is there a ban list to see if this cheater and his team got banned?

spare widget
#

@upper whale There's no public ban list - if you sent in a ticket in-game on them they'd you'd get a response obviously

valid niche
#

when is the rust halloween update

near halo
#

do y’all dm the giveaway winners with a code?

valid niche
#

when is the rust halloween update

near halo
#

I got a dm from someone talking about me winning the giveaway

valid niche
#

when is the rust halloween update

near halo
#

but I didn’t see my name in the giveaway channel

upper escarp
valid niche
#

when is the rust halloween updatewhen is the rust halloween updatewhen is the rust halloween updatewhen is the rust halloween updatewhen is the rust halloween updatewhen is the rust halloween update

#

when is the rust halloween update

near halo
#

dude jimmy chill

valid niche
#

well

near halo
#

wait for an answer

valid niche
#

im being ignord

#

when is the rust halloween update

near halo
#

if we knew we would answer you goofy

#

why would I answer if I didn’t know

valid niche
#

well say I DONT KNOW

near halo
#

why though

#

not answering is the same thing

valid niche
#

cause then i see ahh ok

near halo
#

and the halloween update is this month

valid niche
#

you dont know

#

ye but wat date you silly goose

near halo
#

if you knew how to use google, you could find that it goes live towards the end of the month and runs until the first thursday of november

valid niche
#

i was

#

but i could not find it

#

for some reasonbut thanks

near halo
#

i’m guessing somewhere around the 25th to the 27th

#

probably the 28th

valid niche
#

are you sure usually wipes come out around the first Thursday of the month

near halo
#

that’s why the event ends on the first thursday of november

valid niche
#

ok

near halo
#

i’m guessing the 28th because of it being a thursday and then let the event run for a week till the first thursday of november

valid niche
#

thats fine chears i get it now

near halo
#

which would be the 4th

valid niche
#

i cant send pics but it comes out on 26th

#

monday

#

till 5th of nov

#

Scheduled to go live with a mandatory patch on Monday, October 26th at 3pm EST, it'll be active on servers till the next forced wipe on November 5th.

normal roost
near halo
#

yes I will

compact parcel
#

Facepunch doesn't release a date until it is closer Halloween but it usually is the Thursday before Halloween, or the one before that

#

Somewhere around then

fallow nova
#

@compact parcel I made an appeal and it said on the appeal I can ask what the state of the appeal is at in the discord how do I do that

near halo
#

if my main account got banned for a reason i dont know, is there a time i can play on an alt on your servers?

fallow nova
#

@near halo after 180 days I think

dark radish
near halo
dark radish
#

VAC does not affect rust, you can freely play with a VAC ban. EAC ban is a different story

dark radish
#

Oh yeah it’s 180 days then as long as you didn’t receive the gameban while on our servers

fallow nova
#

Fear

dark radish
#

Connor

fallow nova
#

What happens if you receive a game ban on your servers?

near halo
fallow nova
#

@dark radish what if the EAC ban gets lifted?

dark radish
#

We will welcome you back (you may have to appeal on our website)

fallow nova
#

okay fuck yeah I just need to wait

dark radish
#

In all honesty it depends but that’s usually what happens in my past experience

sudden verge
fallow nova
#

Okay

near halo
#

@dark radish i know u admins can see alot of stuff about ur steam account and stuff but can u see reason for EAC

dark radish
#

Nope

near halo
#

cause i have litterally no idea how im banned

sudden verge
#

No, but how?

marble mantleBOT
#

Hey, @sudden verge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

ok well see you in 80 days when i can play

dark radish
marble prawn
#

Hello can someone ban a cheater on US main? 🙂

#

Sorry mondays*

marble mantleBOT
#

Hey, @marble prawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

next turtle
#

is there any mods for 5x trio?

lament herald
#

!ticket @next turtle

marble mantleBOT
#

Hey, @next turtle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

next turtle
#

!appeal

marble mantleBOT
#

Hey, @next turtle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

next turtle
#

!ticket

marble mantleBOT
#

Hey, @next turtle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

next turtle
#

Can i speak with a mod?

timber bridge
next turtle
#

I got banned for exceeding team limit but like i never did and dont really know how i couldve been banned for it]

timber bridge
marble mantleBOT
#

Hey, @next turtle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

next turtle
#

I submitted one already

#

so do i just gotta wait?

timber bridge
next turtle
#

Ight cool

#

thanks

charred pilot
#

Wait what?

#

It said that but now its not wiping

timber bridge
timber bridge
charred pilot
#

Yeah mb

robust stump
#

My account that i used to play on was hacked and i no longer have access to it, if i buy a brand new account will I be able to play on it without having repercussions or anything?

#

i have the link to the old account

robust stump
#

idk

#

i havent checked since i was hacked

timber bridge
ocean cloud
#

How to report cheating

near halo
#

@spare widget can you look at dms please?

raw lily
#

!ticket @ocean cloud

marble mantleBOT
#

Hey, @ocean cloud

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

timber bridge
dry junco
#

yo a few months ago i asked for a refund on my monthly vip i wasnt gonna use and i was told they were gonna do it, still hasnt happened

wispy loom
dry junco
wispy loom
# dry junco

He might have forgotten to contact you back, you can make a ticket in #payment-support to talk with him again as his DMs are closed

dry junco
#

already made a ticket there

dense rune
#

There’s a scammer claiming he’s with yalls give away I think

near halo
#

I need an admin help, its about the server

quick jasper
near halo
#

So everytime i join toria, i play for a bit and then get dc'ed for "unresponsive"

#

but if i join other servers, its fluent and i get 0 problems

quick jasper
#

Unresponsive usually means your internet not responding to the server.

#

May have to restart your router, or maybe restart rust, and try.

near halo
#

yeah but im telling u, i join other servers and its fine

#

ive played for 2-3years never gotten these problems

#

in ur servers

quick jasper
#

I had to do that last week and I been on rustoria servers for a very long time lol

near halo
#

Oh, so what got it fixed ?

quick jasper
#

Restarting my router fixed it

near halo
#

igh calm

quick jasper
#

As well if you are on a VPN can mess it up as well.

near halo
#

im on a vpn, but its fine with it

quick jasper
#

Try disable your vpn then try and connect

near halo
#

:))))

sly quiver
#

i need to speak to some1 abt a refund of a vip subscription for rustoria eu medium where can i contact some1 for this

sly quiver
#

ok thx

quick jasper
#

!scam

marble mantleBOT
#

Hey there, @near halo

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

dark radish
#

It looks like he is already banned, but we appreciate the heads up 🙂

grand geyser
#

ive linked everything followed the twitched and also subbed to the youtube but it didnt count on the site or in game

slow birch
#

There is a known issue with the Twitch and Youtube linking currently.

dry junco
#

@here when r us long maps coming out

latent fox
#

yo

#

someone said guess where im from it begins with p near india

#

so i said pakistan

dark radish
latent fox
#

and i got muter for 6 hours

terse stirrup
#

It says me and my friends are banned for exceeding group limit of 3 on your Rustoria.co 10/5 5X No BP's but we did not

dark radish
marble mantleBOT
#

Hey, @terse stirrup

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

last torrent
#

wow so alliances are allowed then reka

quick jasper
marble mantleBOT
#

Hey, @last torrent

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

last torrent
#

Need a mod to respond to my ticket already on 3x

#

us 3x

quick jasper
barren kettle
#

76561198211320315

quick jasper
barren kettle
#

ty

ripe yoke
#

i was banned 1 hour for saying one word. The hour has passed but i can,t go inside the server wtf?

#

please help. someone is raiding me.

#

wtf i have to do?

quick jasper
ripe yoke
#

yeah

primal glade
#

cant get into rustoria 5x

quick jasper
ripe yoke
#

@quick jasper i send to you in private

primal glade
#

authentication timed out

quick jasper
ripe yoke
#

really? someone is raiding me. And i say the word in a context. I don,t understand the ban honestly

quick jasper
ripe yoke
#

okay

#

thanks bro

primal glade
quick jasper
#

For what 5x server @primal glade

primal glade
#

solo duo trio

#

no bps

quick jasper
grizzled imp
#

would i be able to get someone to look at my ban appeal plz

quick jasper
grizzled imp
#

thank you

quick jasper
fallow nova
#

@quick jasper do you think ban appeals will be reviewed before force wipe if I sent it in 2 days ago?

fallow nova
#

damn

#

I think the rustoria.link is down I cant connect discord for my ban appeal

#

or just slow

quick jasper
#

Works for me. and your discord already linked ahah

near halo
#

how do I tp to outpost

#

whats the command

quick jasper
#

/outpost

near halo
#

thanks

safe lodge
#

how do I report someone?

quick jasper
marble mantleBOT
#

Hey, @safe lodge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

safe lodge
#

thanks!

still yarrow
#

rustoria 5x trio down ?

timber bridge
still yarrow
#

oh it loaded me in im good

timber bridge
#

No it is up at the moment.

still yarrow
#

i guess it was just on my end

#

thanks

north crest
#

Tuesday's and steam do not mix

#

🙂

dark radish
#

steam is going 💥

north crest
#

yep yep

near halo
#

spam bot

zealous pagoda
#

I also got one too

quick jasper
long inlet
#

idk why but some n word named stef said i won a giveaway here

quick jasper
#

!scam

marble mantleBOT
#

Hey there, @quick jasper

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

long inlet
#

and it seems sus i dont think there was one

#

thank you lri

#

❤️

quick jasper
#

There scams, report, block @zealous pagoda @near halo

long inlet
#

thank you ! can i send the username to youthat send me that shit

zealous pagoda
#

Stealth15#6811
I reported the person

long inlet
#

i did all three fo em

quick jasper
#

Looks like there all banned.

#

Thanks guys (:

zealous pagoda
#

thankk you!!

gleaming glacier
#

Ran into another one of those scammers

quick jasper
gleaming glacier
#

Damnjan#5184

velvet falcon
#

Me too

quick jasper
near halo
#

spam bot

fiery token
#

how can i report someone i cant find his name f7

#

i have full proof

exotic thistle
#

or if he killed you, whenever u press F7 is the frist one, and is visible steamid

fiery token
#

i cant find it is there any other way to contact admin i have full video proof

midnight terrace
#

how do i link my discord to my steam account so i can receive my points?

quick jasper
celest patio
#

!ticket

marble mantleBOT
#

Hey, @celest patio

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

exotic thistle
quick jasper
#

Hes already been helped

daring compass
#

i need help i paid for vip and i didnt get it in game

daring compass
sturdy vigil
#

When will the vanilla eu long server wipe?

quick jasper
marble mantleBOT
#

Hey, @sturdy vigil

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1633629600:F> is the time of the next force wipe and will happen <t:1633629600:R>.

sturdy vigil
#

Ohh thanks

tiny rampart
#

why isnt the 10x leaderboard not updated

quick jasper
tiny rampart
#

its from like last wipe

quick jasper
#

Can still take a while to update

timber bridge
#

!ticket

marble mantleBOT
#

Hey, @azure umbra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

azure umbra
#

ok sorry

timber bridge
#

@azure umbra deleting incase user is active in discord.

timber bridge
azure umbra
#

If I put a ticket in the game, is it more likely you look at it there or a discord ticket?

#

Or is it both put into the same

timber bridge
#

In-game is where rulebreakers should be reported. Our admins are active on the servers:)

azure umbra
#

Ok, well I did put a ticket into the server

timber bridge
#

Thank you. :)

azure umbra
#

Ok. Just sucks dealing with this dude. Follows me on every server and just cheats me to ruin my wipe.

timber bridge
#

Thanks for your patience

azure umbra
#

WEll he isnt ragehacking just closet cheat ESP and recoil scripts

#

But thank you

boreal estuary
#

How do you do a ban appeal?

raw lily
#

!appeal @boreal estuary

marble mantleBOT
#

Hey, @boreal estuary

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

grizzled imp
#

!appeal

marble mantleBOT
#

Hey, @grizzled imp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

void grove
#

need support

#

got banned on trio while being a trio

quick jasper
marble mantleBOT
#

Hey, @void grove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

summer atlas
#

just got banned for exceding group limit of 3 but we only had 3

marble mantleBOT
#

Hey, @summer atlas

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

summer atlas
#

its not working its saying im not banned

hollow bough
summer atlas
#

yea says the same msg

green shard
#

can i get help im in waiting for support

hazy imp
#

why cant i see the long map

green shard
#

jk just scrolled up like a months worth of messages and didnt see an admin help someone once

hollow bough
green shard
#

that im not going to get help

hollow bough
#

i wasnt refering to you but i might be able to help

green shard
#

appealed my ban months ago and was denied and still cant appeal again lol I got banned for "exploiting" I had a bow from a kit on the beach and tried getting into a rock on a 10x and a naked ran up to me and got my name and sent admin a clip of me jumping in a rock which was already patched so you couldn't even do it so makes little sense why I have to be banned for 6+ months on all servers for spawning in on the beach and trying some dumb shit. Like yea technically I tried a exploit so I'm guilty but no re-appeal or any reasonable punishment just infinitely banned its kinda dumb

quick jasper
hollow bough
#

^^^

green shard
#

yea its cringe they have a 5 sec clip of a naked jumping in a rock and im perma banned

stray marsh
#

First off, that isn't how we do things here. So there's more to this story. And just because an Admin isn't answering an appeal request (that we do not accept in discord) that doesn't mean we don't help players.

green shard
#

I mean just said that cause I was irritated but what you mean that's not how you do things? what else is to the story? and they answered, they denied it the help I wanted was from and admin to tell me if a re-appeal is possible?

raven crypt
#

When does the long map usually come out for preview

green shard
#

@stray marsh

lament lintel
#

i just bought vip but at the end it said the website is down and i got my donation

#

do i have to relog to get my vip ?

stray marsh
green shard
#

thank you!

lament lintel
#

@stray marsh

stray marsh
stray marsh
#

In the next 5ish minutes

near halo
#

yo any admins we got a scripter in the 5x

timber bridge
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

i did a ticket in game

timber bridge
near halo
#

thank you

#

how do i start a ticket?

#

nvm

quick jasper
#

Alright ahah

manic plover
#

any admins here?

quick jasper
manic plover
#

how can I report with a video in RTG combat servers?

#

"/ticket" doesnt work there

quick jasper
#

one second

compact parcel
#

🦇

quick jasper
#

that works lol

compact parcel
near halo
#

my friend was banned for hacker assosiation but i think its something to do with vpn issues, theyre not from US

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

quick jasper
#

Have them fill out an appeal bud

manic plover
#

@compact parcel you admin?

near halo
#

thanks

#

i will. not for me but my friend ill send them the link thank you

#

you guys do great work i love this server

mellow glen
mellow glen
manic plover
mellow glen
#

Voice chat is not moderated unfortunatly

compact parcel
somber imp
#

helpppp my steam is linked to the wrong discord account (one that i cant boost on) could you unlink my discord (this one) from any steams

somber imp
#

how do i know that

quick jasper
#

What your steam profile

#

ty

somber imp
#

ty 🙂

quick jasper
#

Alright I put a unlink request

#

Just need to wait patiently.

somber imp
#

ok 😦

#

how do i find out that its done?

quick jasper
#

Now you can relink to the correct account (:

somber imp
#

wait whaat

#

look at this

#

wait i cant send pics

quick jasper
#

You may need refresh the page, or wait a few min for it go though.

near halo
#

yo can any admin review my ticket hes cheating i got many clips ot just spectate him and see yourself but hes getting annoying

quick jasper
near halo
#

yes

#

i got off the server admin support def needs work

quick jasper
#

Alright, you’ll have to wait for the admin to review the ticket, and our admins are great but they are not robots, they have daily lives as well.

near halo
#

"our admins" so that means your an admin i talked to 2 different admins and none of you reviewed it need some work there

#

i love the server

#

but

stray marsh
#

You haven't spoken to an admin until now.

near halo
#

gotta work on it

#

i have talked to 2

stray marsh
#

You've spoke to chat moderators.

near halo
#

guess what i asked for admins and chat moderators responded

stray marsh
#

Rustoria is known for its response times. However, with the thousands of tickets that we receive being the largest server in the entire game your response may not always be immediate. We do everything humanly possible. Our mods monitor these channels to assist as to contact an admin you are to use /ticket in game. Just because we didn't respond doesn't mean it isn't being investigated.

near halo
#

are you dumb

#

i was ticket 100 your dumb fuck aint a 1000 tard

stray marsh
#

You realize that your ticket number is based on the server you are on and the number of active tickets, right? Seemingly you know more about our system than us, so that's my bad. Have a good night mate.

marble prawn
#

i need hlep getting unabnned

fringe bone
#

!appeal @marble prawn

marble mantleBOT
#

Hey, @marble prawn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

still ice
#

i have a clip of someone admitting to scripting and idk how to get it to an admin

quick jasper
#

Make a ticket in game with the proof @still ice

#

The admins will review it when they can

still ice
#

i f7'd but how do i get the clip to them?

timber bridge
marble mantleBOT
#

Hey, @still ice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

My friend has no access to discord since its not allowed in his country, i opened a ticket but was told that he needs to do it himself but cant because of the previous reason

#

and his english is not well

wispy loom
#

He'll have to appeal himself but you can help him with putting together a text in English if you like

near halo
#

ok

#

thank you

mild compass
#

I need help

#

How do I cancel subscriptions on vips

unique dew
marble mantleBOT
compact parcel
#

!ticket @old turret

marble mantleBOT
#

Hey, @old turret

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dapper path
#

!appeal

marble mantleBOT
#

Hey, @dapper path

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

help pls

quick jasper
near halo
#

and i rlly need to buy vip 4 long

quick jasper
near halo
quick jasper
near halo
quick jasper
#

Whats your steam id

near halo
quick jasper
#

Enjoy the force wipe!

near halo
quick jasper
near halo
#

youre so sexy

#

hot man you deserve an amazing life

quick jasper
#

May need to restart rust, or reconnect to server for it to go though.

near halo
#

#iribestchatmod

quick jasper
near halo
#

thx again bby

quick jasper
#

Please wait patiently for an admin to review the ban it can to 1-3 days for them to review it.

#

Sadly you need to wait patiently to have it reviewed, but to make it easier on the admins you could link your account to discord so they can contact you.

burnt gate
#

hello, in server info why i can't see server slots? can I see them? are they same or they change all time as more people join/leave?

burnt gate
quick jasper
#

It changes

burnt gate
#

what's the maximum slot per server?

#

I need to know to consider which one my people and me join

quick jasper
#

I belive its 500+VIPs Add ons

burnt gate
#

in all servers 500 + vips?

quick jasper
#

Let me ask and find out.

burnt gate
quick jasper
burnt gate
#

if possible

quick jasper
#

Hmm I know EU Main and NA main hit around 750

quick jasper
#

Like I said, you need be patient, the admins will review when they are able to.

charred harness
#

where do i get refunds?

quick jasper
little slate
#

hii im play force on NA and wanna get VIP where do i buy cause i wanna start playing on official

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

quick jasper
#

!vip

#

@little slate

little slate
#

ok ty

#

@quick jasper when i try it just loads forever

quick jasper
quick jasper
little slate
#

US long

quick jasper
#

Try that

little slate
#

kinda need to buy cause au so i dont rly wanna wake up at 4am

little slate
#

i can get to that page its just win i click buy with stripe it just loads

rigid siren
#

where do i submit a ticket

upper escarp
marble mantleBOT
#

Hey, @rigid siren

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rigid siren
#

thank you

compact belfry
#

/ticket

marble mantleBOT
#

Hey, @compact belfry

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lavish heart
#

Is eu 3x no bps wiping on friday?

quick jasper
lavish heart
#

But force is thursday

#

So it will wipe

quick jasper
#

!force

marble mantleBOT
#

Hey, @quick jasper

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1633629600:F> is the time of the next force wipe and will happen <t:1633629600:R>.

quick jasper
#

Looks like 3x will skip the wipe friday.

#

But wipe Thursday instead (:

lavish heart
#

Oke

hazy dawn
#

How do I work the DJ bot

tough quail
#

Bro, bought vip for next wipe

quick jasper
quick jasper
tough quail
#

But not issued yet

quick jasper
#

Have you rejoined the server, and or restarted rust?

tough quail
#

ye

#

2 day ago

quick jasper
#

Normally cant a few mins to happen, but if your still having issues make a ticket #payment-support

quick jasper
near halo
#

hi, I have such a problem that when I load the server the game is stuck cleaning up and nothing happens, except that the game has no response, only on this server it works like that, how to fix it?

quick jasper
near halo
#

the game just stutters, no crash

quick jasper
#

Have you tried verify your files on steam

near halo
#

yes i do

quick jasper
#

Can also happen if you don't have a lot of space on Hard drives or SSD

near halo
#

I have 33gb left on ssd

quick jasper
near halo
#

yes

#

and nothink

quick jasper
#

That's the main issue normally, but that seem's to be more of a hardware issue on your side.

#

Could try restarting pc, and see if that fixes it.

near halo
#

it doesn't work for me from wipe

quick jasper
#

Hm

#

It could be a rust issue, I've tried googling the issue, but it seems its normally just the rust file, pc issue.

#

Also make sure your graphic card is updated as well.

near halo
#

I think I can respawn in a place that crash me

tough quail
#

Here is my id, check through it, you have people responsible for this. Last time, I was sent a link to the person who checked the purchases and solved the problem 76561198135409738

quick jasper
#

To get that all sorted out.

tough quail
#

Ok, I created a ticket

#

Now what remains to be expected?

quick jasper
#

Alright you just need to be patient now, and you'll be contacted via dms.

noble heath
#

/support

slow birch
#

whats up 4K?

noble heath
#

i think i got banned on this server over 3 months ago and was told to wait for my account to age

#

and the ban will be lifted just wondering if im allowed or not.

slow birch
#

So you will need to put a ban appeal in and then the admins will review and go from there.

marble mantleBOT
#

Hey, @noble heath

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.