#support

1 messages · Page 1521 of 1

light plank
#

gl waddleson

compact parcel
#

As I have stated towards your friends, if you believe the ban was incorrect you can appeal on our site

#

!appeal

marble mantleBOT
#

Hey, @compact parcel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

compact parcel
#

This isnt the place to discuss your ban, it is only if you need support

light plank
#

i already appealed it got denied

#

but i didnt break a rule

compact parcel
#

Then your ban will remain

light plank
#

if i can get a ss of my clan of 8 can i be unbanned

meager arch
#

If you were banned there is a reason behind it. What did it say you got banned for?

mellow glen
#

this topic is over

#

multiple staff have told you its over

#

just drop it

north crest
#

Your ban is no longer needed to be discussed, a decision was made, it is final. please move to #general

light plank
#

exceeding team limit but we had 8 and limit is 8 we just didnt kos a naked and thats what got us banned

compact parcel
#

Breaking group limit can be "Allying, teaming, associating, roaming, playing with, etc. with more members than allowed in the group limit

light plank
#

so we have to kos nakeds?

spice crater
#

there is a guy cheating

quick jasper
marble mantleBOT
#

Hey, @spice crater

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spice crater
#

i need help from a mod

mellow glen
spice crater
#

okay

#

hes legit on my base cheating

mellow glen
#

if you can clip it

#

and upload to streamable

#

and submit that as a ticket as well

#

it will make things go alot easier for our staff

spice crater
#

damn i couldnt clip it

near halo
#

Is there an admin i can speak to? I was told to come back in 2 months. Here i am

normal roost
near halo
#

To appeal and speak about my ban

normal roost
#

Do you know what admin you were talking to? if so just go talk to him about it.

near halo
#

Okay, thanks.

kindred plinth
#

USMain - tired of constant head shots from 13 year old named † Spongy †

marble mantleBOT
#

Hey, @kindred plinth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

kindred plinth
#

there are 5 tickets in alreacdxy

quick jasper
kindred plinth
#

right.. there are 5 tickets from 5 different players.

#

we had an admin tell us a player was legit, only to submit another ticket and then he was banned along with the other player he was with. with all due respect, it's more annoying for us than it is for you.

#

i know you guys are overloaded, and i know hackers are rampant, we're just trying to do what we can to get the real ones banned. the ones who are utterly blatant with disregard.

quick jasper
#

As I said, you need to wait for an admin to review the ticket, please be patient.

#

Admins deal with 100s of tickets a day, they will get to yours.

kindred plinth
#

indeed. probably north of 30 hours per admin per wipe of watching reported players

north crest
#

And I'm sorry we can't be much faster. We are working hard to respond quickly

kind pewter
#

where do i sumbit someone cheating

shadow marsh
#

!ticket

marble mantleBOT
#

Hey, @shadow marsh

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

quick jasper
unkempt crater
#

@rare prairie !ticket

rare prairie
#

!ticket

marble mantleBOT
#

Hey, @rare prairie

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

unkempt crater
#

!ticket

marble mantleBOT
#

Hey, @unkempt crater

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rare prairie
#

!appeal

marble mantleBOT
#

Hey, @rare prairie

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

kind fjord
#

!appeal

rare prairie
#

i have to appeal chat violations bruh

#

come on now

#

why does it say 10m next to the ban

oak iron
grave needle
#

admin

lavish heart
#

How do i know if i got banned?

#

Because a friend of mine teamed up with some guys while i was offline and now he got banned for exceeding team limit

unkempt crater
#

@lavish heart !appeal

lavish heart
#

But i dont know if i got banned yet

#

!appeal

marble mantleBOT
#

Hey, @lavish heart

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

mellow glen
lavish heart
#

Im not online

#

But last time a friend of mine got banned it took him 6 hours to fix it

unkempt crater
#

Well, I suggest you try and connect to a server before appealing a ban

rain palm
#

when can i release my vpnban? I'm want to play on the server quickly

#

@hushed finch

halcyon rune
#

I remember that half a year ago, I was banned by vpn and it took only five minutes to unblock, maybe admin all sleeping?

hollow fjord
#

I get banned for killing role players that thought i was hacking then i get denied 😹

golden talon
#

I jsut got banned for exceeding teaam limit even tho were a 5 man

kindred plinth
#

so quit hacking

hollow fjord
#

check my steam account

lyric nacelle
#

nice

hollow fjord
#

not my fault dog shit role player think im hacking

kindred plinth
#

haha hackers always have the same bullshit line. stop hacking. problem solved.

lyric nacelle
#

how u contact am admin?

kindred plinth
#

i think i'll trust the admins that watch hackers all day to decide if you're a cheap hack. enjoy your ban.

lyric nacelle
#

an

golden talon
#

us?

lyric nacelle
#

any1

waxen moat
#

Don’t worry I’m getting unbanned in 12 min

marble mantleBOT
#

Hey, @golden talon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wispy dirge
golden talon
#

we all got banned

waxen moat
#

Yes

golden talon
#

for exceeding team limit even tho

unreal blaze
#

Appeal Update
Our administration has reviewed your appeal and it has been accepted.

what should I do?

golden talon
#

we 5 man'

waxen moat
#

U probably had more than 5 on tc

wispy dirge
#

You will all need to send in an appeal.

lyric nacelle
stray marsh
waxen moat
#

Irish is dad

unreal blaze
stray marsh
#

Ask why you were accepted in your appeal?

waxen moat
#

Irish is dad

unreal blaze
#

Ask the reason for prohibition

stray marsh
#

You were banned for playing with a hacker originally.

waxen moat
#

Irish is dad

unreal blaze
#

yap,I want to ask my teammate which one use hack?

golden talon
#

so how long do appeals take

#

to answer

lyric nacelle
#

no kizzy

wispy dirge
unreal blaze
#

They don’t admit to using hack。 @stray marsh I need evidence to go back and remove him

stray marsh
#

We do not provide evidence to players

wispy dirge
golden talon
#

where does it reply

lyric nacelle
#

server finna wipe in 3 days xd

#

and we gonna get offlined

#

jk

golden talon
#

smh

near halo
#

Can a chat mod mute these guys spamming in 3x US. It's horrible

zealous kettle
#

Will take a look.

golden talon
#

how does the rustoria bot respond

zealous kettle
#

Via DMs

near halo
#

Thank you 🙂 Y'all are awesome.

waxen moat
#

Looking at us main map tf is this

#

Outpost on an island

quick jasper
dense reef
#

how do i apeal for a association ban

unkempt crater
#

!appeal

marble mantleBOT
#

Hey, @unkempt crater

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

dense reef
#

thx

#

!appeal

marble mantleBOT
#

Hey, @dense reef

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

agile cloak
#

guy blatant cheating not banned after so many reports he flew into our compound and hes still not banned I dont have clips but can anyone spectate him (rustoria medium)

unkempt crater
#

@agile cloak please use /ticket in game to report players

agile cloak
#

ok

near halo
#

we had a quad but one of us was off line

dense reef
#

how long is it for appeals to get checked?

timber bridge
near halo
#

oh sorry

#

we didnt really read tbh

timber bridge
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

atlas is off wipe so we got bored

near halo
#

anyway thanks for the help

frozen ledge
#

where is ban appeal? wanted to load and to snowball and im banned for playing with a hacker ?

marble mantleBOT
#

Hey, @frozen ledge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

slender badge
#

I need help with appeal

timber bridge
dense reef
#

were can i report

slender badge
#

I already submitted but I have not had any responses

timber bridge
marble mantleBOT
#

Hey, @dense reef

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dense reef
#

thx

slender badge
#

Can I get a test message

#

to see if I will get a reponse?

timber bridge
slender badge
#

Where would they respond?

timber bridge
#

You can also check your appeal status on the appeal website.

near halo
#

Hey--can someone drag me to support call

slender badge
#

Can you send me a link?

timber bridge
#

If your account is linked with rustoria.link you will normally receive a response in dms otherwise you can check https://bans.rustoria.co

timber bridge
slender badge
#

this is what i get

#

I already appealed though

#

where can I check it?

quick jasper
#

An admin will contact you just need to be patient.

slender badge
#

Thanks

#

Where will I see it?

#

on that same page?

#

support?

golden talon
#

I just got a notification saying iim not banned but I tried logging on buut it ssays im not banned

quick jasper
#

They will send you a msg

frozen ledge
#

yo mods can i see who was hacking if im banned for playing with them ?

#

i logged for wipe and was gonna get on to snowball but im banned for association

timber bridge
frozen ledge
#

me and a few friends tried to play with a clan and ig one of them was hacking

frozen ledge
timber bridge
frozen ledge
#

is that the website thing

timber bridge
timber bridge
marble mantleBOT
#

Hey, @frozen ledge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

frozen ledge
#

if i link my account can my reward be an unban? pls

timber bridge
frozen ledge
#

i did earlier

#

im just so mad bc i have bps and our wipe went bad so im tryna play bf force

timber bridge
#

Via DMs if your discord is linked otherwise; you will have to check the appeal site in a few days.

frozen ledge
#

ok

small flame
#

y so mad on us main cheating

quick jasper
marble mantleBOT
#

Hey, @small flame

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lapis shuttle
#

/ticket

marble mantleBOT
#

Hey, @lapis shuttle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lapis shuttle
#

/ticket Why so mad ? Accident #MagicRust USE AIM BOT ALL HEAD SHOT

marble mantleBOT
#

Hey, @lapis shuttle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lapis shuttle
#

이 시발 어케하노

tawdry jetty
#

게임 내에서 명령을 사용해야 합니다.

#

서버에 있는 동안.

timber bridge
#

Our admins work very hard to get to all tickets, please allow sometime thanks for your patience!

sleek delta
#

Can you update the tickets? wanted to include the teammates of the person I reported as well as steam links

#

but didnt want to make a new ticket

timber bridge
#

They will see all tickets once they get to your first ticket.

sleek delta
#

ok

prisma cipher
#

i just got banned for "exceeding groups limit" on 5x no bps

#

after my friend went deep and we started raiding and we guessed codes

marble mantleBOT
#

Hey, @prisma cipher

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

prisma cipher
#

i appealed like an hour ago and still no unban :/

#

i even donated

#

and i just get banned

exotic thistle
prisma cipher
#

last time it took me like 30 mins for a response

exotic thistle
prisma cipher
#

yea its really annoying i bought kits and everything just to get banned

#

i doesnt say when im unbanned so im guessing its a perma ban

exotic thistle
prisma cipher
#

exceeding group limit

exotic thistle
#

that's probably not permanent, should be a week or so

prisma cipher
#

oh

exotic thistle
#

but the best way is to appeal and wait for it, thats all i can suggest you

prisma cipher
#

yeah when i tried to load back in it didnt say how long

#

just that i was banned

#

i mean im prolly not gonna play on the server after

#

i wasted all my stuff to raid and when i was transferring loot i got banned

exotic thistle
#

uhm, no idea but players don't get usualy ban permanently for exceeding groups limit, mostly temporaly but depens on the case still

near halo
#

NEED ADMIN RN TO SCRIPT CHECK SOMEONE

vernal oracle
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

Good morning, i would like to ask if the 5x server solo/duo/trio has kits for sale

oak iron
#

Yessir

near halo
#

I searched the shop but it appears one 5x server no bps

#

Wait cause i feel kinda confused here, is there only one 5x server no bps? (Solo/duo/trio) ?

oak iron
#

Would you like to join vc?

near halo
#

Yee sir give me 1min cause im on my phone

oak iron
#

No problem

near halo
#

i joined the channel

#

thanks again for your quick support

oak iron
#

No problem! Have a good day man (:

agile cloak
#

Can any admin please watch my clip of this blatant cheater

#

he doesnt ever gt fucking banned

#

ive made 2 tickets

#

rustoria medium ^

#

please

lavish heart
#

!appeal

marble mantleBOT
#

Hey, @lavish heart

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

agile cloak
#

i have a problem, i got someone banned in my messages tab and said he was banned ingame but hes back in with same name?

tough bane
agile cloak
#

yes

tough bane
#

Now he is back with the same name? Can you check if he has the same SteamID for me please.

agile cloak
#

can i check his ID if his profiles private?

#

No, its two different IDS but hes with the same group he was with when he got banned

#

Same name

tough bane
agile cloak
#

Same Profile

tough bane
agile cloak
#

I have both of them 76561199155055157
76561199150043920 theyre different

hushed finch
tough bane
#

Or just dm @hushed finch

agile cloak
#

ill dm him

hushed finch
#

👍

wispy loom
#

!appealcn 802755366311690283

marble mantleBOT
#

您好, @rain palm

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

civic spoke
#

695140680305213441 - "free ak skin spam"

brazen valve
#

same

civic spoke
tough bane
civic spoke
vestal eagle
#

can someone help me

#

someone sent me a message and a link where said that i won a ak47 giveaway

tough bane
marble mantleBOT
#

Hey there, @vestal eagle

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

vestal eagle
#

yes

tough bane
#

i deleted your message for that other players will ne be able to see that scam aswell.

vestal eagle
#

ty very much

near halo
#

How do I make a ticket

#

Need a refund

tough bane
dusky sphinx
#

We are getting a router vpn, will i still be able to play on rustoria servers with it?

dusky sphinx
verbal quest
#

help mee

quick jasper
verbal quest
#

i fell for the code scam\

quick jasper
#

Code scam?

verbal quest
#

im haveing a panic atack

quick jasper
#

Just change your password

verbal quest
#

the one where it sais u win a skin

#

its not letting me

quick jasper
#

Yes just change your password, and make sure you have double authorization on your account

#

As well contact discord.

verbal quest
#

ok i changed my pswrd and reported him

#

dont fall for scams from filipeADC

wispy dirge
quick jasper
verbal quest
#

I alrdy have that thankyou for all the help tho

#

Have a gn yall

bronze gyro
#

Ingame shop is broken on EU 3x no bps

quick jasper
#

Have you done /Auth @bronze gyro

bronze gyro
#

yes

quick jasper
#

And reconnected?

bronze gyro
#

not tried reconnecting yet

quick jasper
#

Alright make a /ticket

#

If mmmm but first I’d try reconnecting to see if that works if not do a ticket (:

bronze gyro
#

ok

near halo
#

hey why did I get banned

quick jasper
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

yeah I appealed a few months back and it got declined

#

is that final

#

so I got banned from nowhere and they declined my appeal and kept me banned from all servers

quick jasper
#

If your ban appeal was denied then the decision is final.

near halo
#

damn ok

#

whoever banned me for joining in on a server for the first time must be a really good admin

quick jasper
#

What does it say when you connect to a server?

near halo
#

Banned: Hacking

#

I was farming for wood with a iron hatchet on a 5x because I was new and I just got banned

quick jasper
#

If the conclusion comes down to saying you were hacking and the ban appeal with denied the decision is final.

near halo
#

okay then

west osprey
near halo
#

Urodeprag

#

why did i get banned?

#

can someone tell me

quick jasper
#

!appeal @near halo

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

i appealed

#

but it doesnt say a reason why i got banned

#

im banned for 7hr can an admin check my account please

#

im tryna play today init

west osprey
near halo
#

ok

#

he isnt online

restive belfry
#

any admin look at my ticket pls

dense lynx
#

We get thousands of tickets every day, our admins are doing their best to reply every each one of them please be patient

unreal radish
#

where do i get discord kit

atomic vine
#

/ticket add

marble mantleBOT
#

Hey, @atomic vine

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

noble phoenix
#

is there any way to make the the aim training recoil ui back to the old layout, where it was bigger and on the left side of the screen?

wispy loom
marble mantleBOT
#

Hey, @unreal radish

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

wispy loom
silver pecan
#

/ticket

marble mantleBOT
#

Hey, @silver pecan

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

main yacht
#

I found a cheater don't know his name i just saw him zoom over a lake like sonic on rustoria.co - eu medium (grid: z4 around there)

marble mantleBOT
#

Hey, @main yacht

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

main yacht
#

/ticket

marble mantleBOT
#

Hey, @main yacht

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sleek delta
#

Do you guys not ban for association on here?

quaint cobalt
#

is there a free glory ak skin give away/

#

or is it a scam

sleek delta
#

thats a scam

normal roost
#

It is a scam

quaint cobalt
#

ohhh ok

sleek delta
#

dont click any of that

quaint cobalt
#

thanks

normal roost
#

can yo send me a screen shot and a username

#

of the DM

quaint cobalt
#

yes

wispy loom
marble mantleBOT
#

Hey, @sleek delta

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sleek delta
#

The guy I reported was banned I included the people he plays with for an association ban didn't specifically think they were cheating just wasnt sure based on the ticket response

quaint cobalt
quick jasper
sleek delta
#

hes just posting the screenshot like they asked

quaint cobalt
#

how to report i havnt used discord for ages

normal roost
#

Can you right click on his name and press copy ID then PM me that

quaint cobalt
#

pm?

exotic thistle
#

as you can see in common servers he is banned from rustoria

wispy loom
#

He has no servers in common, he's already banned

quaint cobalt
#

@normal roost do u need id still/

normal roost
#

no

quaint cobalt
#

ok no problem thanks btw

normal roost
#

im blind sometimes my error i didn't see there was no mutual servers.

quaint cobalt
#

he had this server earlier so he got banned like 2 hours ago

dull patio
quick jasper
dull patio
#

watch out

quaint cobalt
#

i had that too

sleek delta
#

looks like that guy was already banned too maoko

quick jasper
dull patio
quaint cobalt
#

@quick jasper what is an ID

normal roost
quaint cobalt
#

ok

#

so like this

#

nvm

#

lol

quick jasper
#

Both have been taken care of thank you both.

quaint cobalt
#

no problem and thanks to all of you guys more

steady rock
#

theres another lol

#

gimme one sec

quick jasper
steady rock
#

i cant paste stuff to here, do i need to be verified or something?

proud temple
#

i just had one of those messages sent to me same as @quaint cobalt

quick jasper
#

Just block them and report them.

sleek delta
#

Is there a ban log anywhere?

quick jasper
#

!appeal @sleek delta

marble mantleBOT
#

Hey, @sleek delta

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

proud temple
sleek delta
#

no no just curious if there was a log of people who were banned iridescent

normal roost
exotic thistle
sleek delta
#

gotcha

quick jasper
quaint cobalt
#

sorry t obe a bit random but this is about rust

#

how much rad prot do i need for dome?

sleek delta
#

the ticket said the player was "dealt with" so was just curious if that was banned lol

quick jasper
#

Means the admin has dealt with them.

sleek delta
#

Sure.

proud temple
quick jasper
steady rock
#

how can i get verified? i have another scammer's profile

#

and i cant paste anything in here

quick jasper
#

Dm me

proud temple
quick jasper
#

Any further scams please dm us, to keep the support to in game related issues

timber quail
#

am i able to link my youtube and twitch yet or is that still broken?

quick jasper
#

Still down at the time being.

timber quail
#

aw damn

near halo
#

@quick jasper check your DM’s I sent you a potencial boy/ scam

near halo
#

“Bot”

dapper mural
#

ive made a ticket how do i get a response?

quick jasper
dapper mural
#

thank you

prisma plume
#

i was told to come to discord - nat

#

and got banned

normal roost
#

you got banned from a server?

compact parcel
prisma plume
#

in it

copper cliff
#

Hello this just got in my message

quick jasper
alpine abyss
#

Same thing here

quick jasper
near halo
#

i think i just got a scam DM from somebody in this discord! can i get some help please?

grave needle
#

KLAUS hacker

mellow tundra
#

?ticket

marble mantleBOT
#

Hey, @mellow tundra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dapper mural
#

still havent had a response from ticket?

grave needle
#

admin plz KLAUS cheating

quick jasper
dapper mural
#

alright

quick jasper
grave needle
#

OK, just a moment, please

mild jungle
#

Is there an administrator? Help me~

quick jasper
fresh elm
#

!appeal

marble mantleBOT
#

Hey, @fresh elm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

mild jungle
#

Yes ~ but I won't. can you take a look for me?

#

This is their ID

quick jasper
#

They need to fill out an appeal.

fresh elm
#

@quick jasper

quick jasper
fresh elm
#

Oi mate do u mind if I dm u about something

quick jasper
barren marten
#

lol @compact parcel banned for playing with hacker??

#

u mean ban evader

barren marten
#

guess thats what happens when a duo controls the server

quick jasper
#

@lilac nova Can you help @mild jungle

mild jungle
#

Can you help me? I can't open a link in China~

quick jasper
marble mantleBOT
#

您好, @mild jungle

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

near halo
#

pq chucha hackean

#

los voy a denunciar

slow terrace
#

how to report a hacker

near halo
quick jasper
marble mantleBOT
#

Hey, @slow terrace

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

did they hack you too? @slow terrace

#

@everyone

#

@everyone

#

@everyone

#

@everyone

#

quien es el admin?

quick jasper
#

Stop, with the @

near halo
#

ÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑ

smoky crypt
#

/ticket

marble mantleBOT
#

Hey, @smoky crypt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

smoky crypt
slow terrace
#

/ticket

marble mantleBOT
#

Hey, @slow terrace

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wispy loom
#

!reportcn

marble mantleBOT
#

您好, @grave needle

如果您要举报违规玩家,请使用以下方法:
- 请在游戏公屏输入 /ticket ,并包含违规者的ID以及具体违反了什么规则

如果您想要在举报中提交证据,请使用以下方法:
- 如果需要提交截图,请上传至Imgur或者类似的网页并将链接附入您的举报。
- 如果需要提交视频证据,请上传至YouTube或者其他视频网站并将链接附入您的举报。

如果您被服务器封禁并且想申诉,请在Discord频道输入 !appealcn

grave needle
#

He killed three people on the high-speed subway

dapper mural
#

how do i reply to a response on my ticket?

#

do i make another

wispy loom
slate surge
#

/ticket

marble mantleBOT
#

Hey, @slate surge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hexed oriole
#

admin please ur 3x

#

there is a cheater

tawdry jetty
marble mantleBOT
#

Hey, @hexed oriole

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hexed oriole
#

thanks

tranquil temple
#

admin I beg you ban this cheater

#

go and spectate him

quick jasper
tranquil temple
#

no

quick jasper
#

/ticket

marble mantleBOT
#

Hey, @quick jasper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tranquil temple
#

because I cant clip

hexed oriole
#

yes in ur game chat

#

i ticket in ur game chat

quick jasper
hexed oriole
#

its the 3x eu

tawdry jetty
hexed oriole
#

thanks

crystal marten
#

So i made a ticket regarding vip and it just got closed. And i have no idea what happened, like was my request approved or rejected or whatever. Is there a way to check?

jolly lark
#

I made a ticket regarding a report but i think by the time the admins get to it my base will be gone

normal roost
jolly lark
#

it isnt decay

#

its cheaters

normal roost
#

An admin should get to the ticket soon then.

jolly lark
#

its been over 30 min tho

#

ik they cant respond right away but they should let us know they are going to soon

normal roost
#

it can take a while admins are busy

balmy cypress
#

Make another ticket and we can chat

crisp tusk
#

is the admins on a break from the 5x?

#

people are on top of launch ragehacking for the passed 30 mins

lament herald
#

@crisp tusk The admins are not always on every server.

crisp tusk
#

obviously

#

but it kills their own servers

lament herald
#

They best way to get in contant with them is using /ticket

crisp tusk
#

me and a few friends have played on it for 45 mins, and have met atleast 7 different, only 1 have been banned

#

I am aware of that, thank you, Im just dead tired of wasting hrs every time writing ticket after ticket

orchid verge
#

/ticket

marble mantleBOT
#

Hey, @orchid verge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

orchid verge
#

!appeal

marble mantleBOT
#

Hey, @orchid verge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

orchid verge
#

weird server bro u join a random guys team and he starts hacking when i was offline know i am perm bannend

tawdry jetty
orchid verge
#

I WAS NOT EVEN ACTIVE !!!

#

and a staff member told me i would get a unban 1 month later and i am still banned

snow birch
#

scammer going around can i dm a admin

normal roost
#

in game or discord?

snow birch
#

discord

normal roost
#

can u screen shot it and send it to me

near halo
#

is there anyway to talk with the owner of rustoria ryan.?!

indigo karma
#

!appel

#

!appeal

marble mantleBOT
#

Hey, @indigo karma

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

normal roost
near halo
zinc needle
#

i need any admin please

near halo
#

u can ask luke xD or ryan in staff chat

spare widget
#

@near halo I'm sure Luke will get right back to you as soon as he's available 🙂 Thanks for your patience until then

near halo
#

yea cuz its almost 3am xD

#

sorry mate

spare widget
#

All good

near halo
#

excitied

lavish heart
#

i been waiting 8 hours on my appeal already

normal roost
lavish heart
#

yeah but my ban is a day

#

so what does it do for me then

normal roost
#

Not much

#

It seams you might just have to wait it out

lavish heart
#

yeah thats annoying af had 300 rockets in my base to online a clan today

#

and tomorrow is wipe

spare widget
#

@lavish heart Hey, doesn't look like anything is going to change with your ban from my quick look but I'll let the admin know you're appealing

lavish heart
#

but i wasnt online when it happened

#

and there was nothing i can do against it when 1 idiot in my team decides to team with some random

#

why dont you just ban them 2 instead of everyone that was offline aswell

spare widget
#

I can't speak to your situation but I've let the admin know who's handling it. Either way, I'd make sure that your teammates understand the rules so you don't have issues in the future

#

You'll get a response on your appeal I'm sure as soon as possible 🙂

lavish heart
#

oke

zinc needle
#

can I get any help with my vip ticket?

meager arch
#

I made a ticket on a cheater can yall review it soon plz

spare widget
#

@meager arch We review every single one as quickly as possible

ivory raft
#

On us-e rtg, when you q scrims and as soon as someone else q's also you guys both get timed out of the server

near halo
#

I just boosted server how do i join

#

To get my jit

#

Kit

lament herald
#

Do /auth in game.

near halo
#

If i boost again does it give me another supply

#

Instantly

plucky tinsel
#

!appeal

marble mantleBOT
#

Hey, @plucky tinsel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

BRO THIS SERVER IS SO ASS

#

WE LOST A RAID BC THIS GAME KICKED MY WHOLE TEAM OUT

#

FIX THE SERVERS PLZ

spare widget
#

@near halo Sorry that happened to you 😦 It's an unfortunate reality that servers will crash sometimes- not sure your specific situation but hopefully it balances out for you. Obviously we'd all wish if things could be 100% perfect every single second then yeah, that'd be wonderful

frail temple
#

eu main ticket 1372 if anyone can look at it ❤️

timber bridge
frail temple
#

all good 🙂

zinc needle
#

can i please get help with my vip ticket.. its been almost3 hours now

timber bridge
kindred plinth
#

they are overloaded with hackers

marsh turret
north crest
#

Thanks for letting us know!

#

always good to make sure

frail temple
#

if someone is banned from ukn, chances are he is cheating on eu main right?

wispy loom
frail temple
#

already did 🙂 man's been triple headshotting us over and over from 200m+#

#

pretty sure he is scripting, dunno if u can get banned for it

north crest
near halo
#

Is there a mod on the rustoria 5x called Chaden#2427, they’re threatening me and are not in the server

#

I’m worried he might be faking and would like to know

wispy loom
#

Could you send me a screenshot please?

near halo
#

Mhn

grizzled pond
near halo
#

How did i get banned for over the group limit of 3

#

we only have a 3 man and 2 people online?

#

<@&274971100184576010>

grizzled pond
#

<@&274971100184576010>

near halo
#

I dont get why im banned

compact parcel
compact parcel
compact parcel
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

arent any of yall going to join support vc?

north crest
#

please be patient

grizzled pond
#

no fuck u loser

#

ban her

#

her @ is @near halo

north crest
hoary ledge
#

i mean he has his reasons to not be

near halo
#

love getting banned for no reason

#

Its fine to be upset, but if you come in here treating other people like shit, dont expect others to be as inclined to help you. No need to be disrespectful

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wary echo
#

i bought EU main vip instead of EU long vip

#

how do i change that please ?

wispy loom
near halo
#

is rtg vip down

wispy loom
#

Looks like there is still some in stock 🙂

golden talon
#

where does it show the respponse to the appeal

zealous kettle
golden talon
#

ok

static geode
#

admin hey

#

4 arrows only head

#

-3 my team only head

#

ty

wispy loom
marble mantleBOT
#

Hey, @static geode

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wispy loom
#

I've also deleted your message mentioning his name, please refrain from calling out cheaters as it makes it harder on our admins

static geode
#

ok ty

vague robin
#

when I try and join, why does it say play elsewhere?

static geode
wispy loom
static geode
wispy loom
vague robin
#

Am i banned?

wispy loom
#

Yes, you're banned]

vague robin
#

god damn it

#

well

#

anyway i can check wut i did? Cuz idk

wispy loom
#

If you're no longer welcome on Rustoria, I believe you're fully aware of your actions

vague robin
#

I haven't played rust in a while and last I check I could play on rustoria so idk.

vague robin
#

alr. thx

static geode
#

admin sorry one moment.

If a cheater killed me and took my weapon, after his ban, can I somehow return it?

#

if not, then I just at least tried)))))

wispy loom
static geode
#

okay, thank you for your prompt work. one cheater on the server less)))

sleek delta
#

Guy I reported was banned but his teammate is still running around 🤨

wispy loom
near halo
#

Our administration has reviewed your appeal and it has been accepted.
Today at 5:45 PM

#

what does this mean?

wispy loom
near halo
#

it still says 3 days

wispy loom
#

Try to connect in 15 minutes as it can take some time to sync

near halo
#

ok

kindred plinth
#

Is griefing an offense?

stray marsh
frank ether
#

so the ban appeals dont come with any information on why it was dnied?

sleek delta
#

@wispy loom I put in a ticket for it, i mean since there is no confirmation on if the guy was banned or not idk but he was being kickbanned earlier and directed to discord and my ticket was replied with " he was dealt with" so I assume he was banned

wispy loom
sleek delta
#

ight

tardy stirrup
#

i have question

#

is it considered teaming someone hires you to raid someone

#

on a trio

normal roost
#

Yes

tardy stirrup
#

but they wont be there

#

they would pay you and giv cords

normal roost
#

That’s fine as long as there’s only 1-3 people vs 1-3 peoples that’s fine

tardy stirrup
#

its a clan asking me to raid another clan

normal roost
#

Yeah that’s fine

tardy stirrup
#

just my clan tho

normal roost
#

Yeah that’s fine

tardy stirrup
#

ok

normal roost
#

Just keep it at a 1-3 vs 1-3

cedar cargo
#

hey so i have a problem on the 10x

#

some clan literally built inside of a rock so they can shoot out but others cant see/shoot through

mellow glen
#

test

marble mantleBOT
#

Hey, @cedar cargo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

normal roost
#

You could possibly report them using /ticket in game but, we do not interfere with gameplay

mellow glen
#

considering this is bug abusing

#

this would be a different case

normal roost
#

“Report using /ticket”

cedar cargo
#

so basically ur not gonna do anything got it lol

normal roost
#

Sorry if I didn’t word that correctly, you won’t get any loot lost because of it

cedar cargo
#

we dont care xD

normal roost
#

But they could possibly be banned for it,

cedar cargo
#

we j want them gone we're rich on the server

normal roost
#

Most likely will be banned

cedar cargo
#

okay their clan name is PAWG btw \

cedar cargo
#

/ticket

marble mantleBOT
#

Hey, @cedar cargo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

stark hearth
#

its been a day and a half and my appeal still hasnt been looked aty

wispy loom
livid stream
#

how do i start a ban appeal?

timber bridge
marble mantleBOT
#

Hey, @livid stream

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

tight verge
#

I JUST GOT KICKED FROM TRAINING GOUNDS BECAUSE MY CLAN IS TOO GOOD

tight verge
#

YEAH WE GOT KICKED ON SCRIMS AND IT WAS PRIVATE WE WERE KICKED FROM THE SERVER

brisk bluff
#

or just scrimming a random team?

tight verge
#

NAH WE WERE JUST PRACTISING AGAINST EACH OTHER AND THEN WE GOT KICKED

tight verge
#

TMED OUT FOR ALL OF US AT THE SAME TIME

brisk bluff
#

have you tried to reconnect?

livid stream
#

will i get an email or discord message for my ban appeal?

normal roost
livid stream
#

thanks

tawny zinc
#

HOW DO I GET AUTH

stray marsh
#

lol what seems to be the issue mate?

tawny zinc
#

I cant get the points shop

quick jasper
#

@tawny zinc have you tired to redoing /auth

tawny zinc
#

yes

quick jasper
tawny zinc
quick jasper
#

Did it work

tawny zinc
#

i did not

quick jasper
#

What server?

tawny zinc
#

5x no bp

#

eu

smoky mirage
#

Rustiora servers are so ass

oak iron
smoky mirage
#

Like false banning turns me on

oak iron
#

@tawny zinc Did it work?

manic forum
#

hackers on 3x no bp

marble mantleBOT
#

Hey, @manic forum

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

manic forum
#

he killing everone plz

#

/ticket

marble mantleBOT
#

Hey, @manic forum

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

manic forum
#

is there any admins hello ?

mortal ether
#

can an admin answer my ban appeal

#

anyone please this is dumb

quick jasper
mortal ether
#

bruh

#

soo uh

near halo
mortal ether
#

im like the only one that is talking a

#

whats up thaat you cant talk

quick jasper
#

Be patient.

#

As I told you three times already.

mortal ether
#

im not patient it has been 1 hour and 30

quick jasper
#

And appeals can take 1-3 days.

mortal ether
#

my teams took 30 min

quick jasper
#

As I’m telling before be patient.

kindred plinth
#

"if you would like us to look into a player further please submit another ticket" - "spamming tickets can lead to punishment" - so which is it?

#

the problem with this system is that the admins aren't able to spectate at the time of the infraction. they're like the police who show up to the crime scene an hour later.

north crest
dire charm
#

I got a dm for the free akin AYMAN 12#3699 I think it one of those scams

north crest
dire charm
#

Sats I dont have permission

north crest
dire charm
#

Says*

#

@north crest ok

kindred plinth
stray marsh
#

Making a ticket immediately after we have just responded to you is spamming. Having later interactions with someone down the road and reporting something new or useful is different.

kindred plinth
#

I agree if that were the case, but my tickets were hours apart, so that's not accurate.

stray marsh
#

I don't know your specific situation mate, I was just trying to clarify for you

kindred plinth
#

In the end it doesn't really matter. Hackers are running free, admins are trying to catch them at the right time, and the player base is suffering. Business as usual in Rust. 🙂

stray marsh
#

We have over 30k active bans right now. We try as best as humanly possible to catch all of them, and the majority of the time we do get them way before EAC. It just doesn't always happen that way and it is unfortunate.

kindred plinth
#

Indeed

stray marsh
#

We definitely want them gone as much as you do. That's why we do this 🙂

kindred plinth
#

That's a lot of bans. Too many really for a game that has "anti-cheat" wouldn't you say.

stray marsh
#

I have no comment 😛

raven dome
#

can i get some help from an admin please

quick jasper
raven dome
#

well only an admin can do this but some other support guy or something said he requested a manual unlink for my discord cus i boosted the server and its connected to some other account apparantly and so many admins are on and its yet to be approved

#

its been 2 days

#

i just wanna get my discord nitro rewards

quick jasper
stray marsh
raven dome
stray marsh
raven dome
#

my discord

#

also is there a reason to why the youtube link and twitch linking doesnt work?

stray marsh
#

They are known issues that we are working on

raven dome
#

oh ok

stray marsh
#

You should be good to link again now

raven dome
#

still says that my old discord is linked

#

i just clicked to request an unlink

stray marsh
#

Can you send your current steamID

raven dome
#

76561199080370294

stray marsh
#

All set

raven dome
#

ty

#

it doesnt say i can use my booster kit

north crest
#

Wait 5 mins, and try again

raven dome
#

ok

stray marsh
#

It should be good now, I've adjusted some more stuff on our end

inland mason
#

My Appeals not Taking process for 3 days :C

quick jasper
#

Have you double checked it?

#

As well may be easier for the admins to contact you if you link your account.

inland mason
#

wdym double cheeck

quick jasper
#

Have you appealed already?

inland mason
#

First time

#

3days ago I make appeal 1 time

#

and i link my discord rhn

#

rgn*

quick jasper
#

Okay link your discord so it’ll be easier for the admins to contact ya (:

loud ibex
#

where do you report players

near halo
marble mantleBOT
#

Hey, @loud ibex

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

loud ibex
#

ty

near halo
#

No problem 🙂

lilac swallow
#

!appeal

marble mantleBOT
#

Hey, @lilac swallow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

torn trench
#

!appeal

marble mantleBOT
#

Hey, @torn trench

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lilac swallow
#

!appeal

marble mantleBOT
#

Hey, @lilac swallow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

untold terrace
#

can any admin please help me ? having a dc bug issue

quick jasper
untold terrace
#

yes

quick jasper
#

It’s sadly your own internet connection then, you may have to restart your router

untold terrace
#

its a error

timber bridge
visual sleet
#

any1 know where i can check to see how long I have vip for?

#

on the website\

quick jasper
#

or click the eye and it'll also tell you.

visual sleet
#

Thanks

quick jasper
magic cave
#

can i talk to a mod rn

quick jasper
potent tartan
#

how come it wont link my steam account ingame

magic cave
#

do /auth

potent tartan
#

i did

quick jasper
potent tartan
#

i joined the group

#

but the /auth isnt working

quick jasper
#

Have you tired reconnecting to the game.

potent tartan
#

idk ill it rn

quick jasper
past quarry
#

how do i contact admin there is a 3 man just esping on rustorias us small

#

wiping peopel over and over

pure linden
#

yep here to report the same group of people

#

user names

#

booka

#

minash

quick jasper
#

!ticket @pure linden @past quarry

marble mantleBOT
#

Hey, @pure linden

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

keen citrus
#

hi there, the maps img are not loading

#

could someone send me the 2 most voted

slow birch
wispy loom
#

The new maps aren't uploaded yet

#

The maps that aren't loaded are maps from last force wipe

keen citrus
#

i know but for me they sadly dont load, it would be nice if you could send me screenshots of them @slow birch

slow birch
alpine falcon
#

i want admin
becose someone use hack in the server

marble mantleBOT
#

Hey, @alpine falcon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lavish heart
#

why am i still banned while my ban is over

#

for exceeding teamlimit

#

my ban is over but i still cant join the server

#

on eu 3x no bps

wispy loom
lavish heart
#

6 min ago

#

now i cant join on fresh wipe

wispy loom
#

Wait another 10-15 minutes and you should be able to connect

lavish heart
#

same for my team

#

@wispy loom can you check my ban because it just says im banned

#

not even a timer anymore

wispy loom
#

If your ban expired, it should allow you to join back shortly

#

Try to not join for 10-15 minutes and you should be good after that

lavish heart
#

yeah but it just says we are banned and we need to appeal

wispy loom
#

It can take some time to sync

tranquil depot
#

How do i know when my application has been declined or accepted??

normal roost
unique rock
#

Good day. Is it possible to get a refund for VIP if you have not played on this server/ steam ID 76561198816741801 / server EU Long

marble mantleBOT
#

Hey, @unique rock

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

normal roost
fluid minnow
#

good afternoon why I was removed for 3 subscriptions although I have one

strong rover
#

bad server

slow birch
fluid minnow
#

Da

fluid minnow
slow birch
#

The right people will be able to help you then

near halo
#

when i did the payout it gave me a error but the money was sent could som1 confirm i have the vip?

slow birch
#

You have the donator role but anything related to payments will need to go via #payment-support using the tickets

#

@near halo

near halo
#

Limuelsama#6200 is mass dming spam links

#

Hi want to transfer my vip from main to medium

#

@balmy cypress

mellow glen
#

and unless you bought the VIP by accident for main

near halo
#

Okok thx

slow delta
#

722499746970992702 messaged me about glory ak for any moderators that do that type of banning

knotty talon
#

That is a scam, he is already banned.

slow birch
#

Could you send me this in DM please

spare widget
#

@near halo You'd want to talk to Luke about it- best way to do that is to open a payment support ticket and I'm sure he'll help you out as soon as he's available 🙂

lean vapor
#

!appeal

marble mantleBOT
#

Hey, @lean vapor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

jaunty cypress
#

how i get the discord kit?

knotty talon
marble mantleBOT
#

Hey, @jaunty cypress

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

untold terrace
#

can i get support on the 10x server please ?

marble mantleBOT
#

Hey, @untold terrace

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

crystal crag
#

need help, i got banned on rustopia servers, its says i got banned because of cheats but i did never cheat.

spare widget
#

We're Rustoria @crystal crag

crystal crag
#

i dont know what to do

#

and i dont wanna get banned for no reason

#

u think anyone can help me?

neat pumice
#

You need to go to the Rustopia discord 🙂

crystal crag
#

hahaa ohhhhh ye i meant im banned on rustoria

neat pumice
#

In that case, have you submitted a ban appeal?

crystal crag
#

ye

#

it just says it dont seen u have been banned

#

and nothing happend

neat pumice
neat pumice
spare widget
crystal crag
#

did u get it?

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

jaunty river
#

@aloneintokyo

didn't want to bother you

jaunty river
#

Banned for gameplay, what to do?

untold terrace
#

can any admin please help me remove on 10x

marble mantleBOT
#

Hey, @jaunty river

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

timber bridge
boreal sigil
#

yi why can i not join

#

i waited the hour after getting banned for 1h

#

and i still cant join

slow birch
boreal sigil
#

ok

jaunty river
#

Delete my base please I'm a gameplay intruder

timber bridge
marble mantleBOT
#

Hey, @jaunty river

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

loud ibex
#

yo, ive made a ticket on a cheater for over 12 hours ago

#

he is blatantly esping and still u guys havent replied to my ticket

timber bridge
jaunty river
timber bridge
normal roost
fallow nova
#

Is there any admins on to help me?

normal roost
normal roost
normal roost
marble mantleBOT
#

Hey, @jaunty river

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

fallow nova
#

Do I really have to make an appeal after Facepunch just unbanned me but im still banned on rustoria servers?

normal roost
#

That was a response to someone else

fallow nova
#

so?

timber bridge