#support
1 messages · Page 1521 of 1
As I have stated towards your friends, if you believe the ban was incorrect you can appeal on our site
!appeal
Hey, @compact parcel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
This isnt the place to discuss your ban, it is only if you need support
Then your ban will remain
if i can get a ss of my clan of 8 can i be unbanned
If you were banned there is a reason behind it. What did it say you got banned for?
Your ban is no longer needed to be discussed, a decision was made, it is final. please move to #general
exceeding team limit but we had 8 and limit is 8 we just didnt kos a naked and thats what got us banned
Breaking group limit can be "Allying, teaming, associating, roaming, playing with, etc. with more members than allowed in the group limit
^
so we have to kos nakeds?
there is a guy cheating
!ticket
Hey, @spice crater
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i need help from a mod
submit a ticket and an admin will get to it as soon as they can
if you can clip it
and upload to streamable
and submit that as a ticket as well
it will make things go alot easier for our staff
damn i couldnt clip it
Is there an admin i can speak to? I was told to come back in 2 months. Here i am
Come back in 2 months for what?
To appeal and speak about my ban
Do you know what admin you were talking to? if so just go talk to him about it.
Okay, thanks.
USMain - tired of constant head shots from 13 year old named † Spongy †
!ticket @kindred plinth
Hey, @kindred plinth
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
there are 5 tickets in alreacdxy
You need to wait for the admins to review the ticket, please don't spam tickets.
right.. there are 5 tickets from 5 different players.
we had an admin tell us a player was legit, only to submit another ticket and then he was banned along with the other player he was with. with all due respect, it's more annoying for us than it is for you.
i know you guys are overloaded, and i know hackers are rampant, we're just trying to do what we can to get the real ones banned. the ones who are utterly blatant with disregard.
As I said, you need to wait for an admin to review the ticket, please be patient.
Admins deal with 100s of tickets a day, they will get to yours.
indeed. probably north of 30 hours per admin per wipe of watching reported players
I appreciate all the help everyone does in regards to making tickets. Helps us help you 🙂
And I'm sorry we can't be much faster. We are working hard to respond quickly
where do i sumbit someone cheating
!ticket
Hey, @shadow marsh
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey bud do /ticket add in game, then summit a ticket that way (:
@rare prairie !ticket
!ticket
Hey, @rare prairie
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!ticket
Hey, @unkempt crater
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @rare prairie
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!appeal
i have to appeal chat violations bruh
come on now
why does it say 10m next to the ban
The duration of the ban is 10 minutes
admin
How do i know if i got banned?
Because a friend of mine teamed up with some guys while i was offline and now he got banned for exceeding team limit
@lavish heart !appeal
Hey, @lavish heart
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
can you connect to our servers?
Im not online
But last time a friend of mine got banned it took him 6 hours to fix it
Well, I suggest you try and connect to a server before appealing a ban
DM me
I remember that half a year ago, I was banned by vpn and it took only five minutes to unblock, maybe admin all sleeping?
I get banned for killing role players that thought i was hacking then i get denied 😹
I jsut got banned for exceeding teaam limit even tho were a 5 man
so quit hacking
check my steam account
nice
not my fault dog shit role player think im hacking
haha hackers always have the same bullshit line. stop hacking. problem solved.
how u contact am admin?
i think i'll trust the admins that watch hackers all day to decide if you're a cheap hack. enjoy your ban.
an
us?
any1
Don’t worry I’m getting unbanned in 12 min
?appeal
Hey, @golden talon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
How can we assist you?
we all got banned
Yes
for exceeding team limit even tho
Appeal Update
Our administration has reviewed your appeal and it has been accepted.
what should I do?
we 5 man'
U probably had more than 5 on tc
You will all need to send in an appeal.
we got banned for to many people but we r a 5 man
You should probably go play Rust since you were unbanned it would seem.
Irish is dad
But I also want to ask why
Ask why you were accepted in your appeal?
Irish is dad
Ask the reason for prohibition
You were banned for playing with a hacker originally.
Irish is dad
yap,I want to ask my teammate which one use hack?
no kizzy
Anywhere from a few minutes, to 3 business days.
Did you just send it in?
They don’t admit to using hack。 @stray marsh I need evidence to go back and remove him
We do not provide evidence to players
YES
Perfect, wait for a reply via the Rustoria Bot
where does it reply
smh
Can a chat mod mute these guys spamming in 3x US. It's horrible
Will take a look.
how does the rustoria bot respond
Via DMs
Thank you 🙂 Y'all are awesome.
Please move to #general if you dont need support.
how do i apeal for a association ban
!appeal
Hey, @unkempt crater
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Hey, @dense reef
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
guy blatant cheating not banned after so many reports he flew into our compound and hes still not banned I dont have clips but can anyone spectate him (rustoria medium)
@agile cloak please use /ticket in game to report players
ok
same it didnt say or we didnt read right but we got banned for team limit
we had a quad but one of us was off line
how long is it for appeals to get checked?
The team limit includes offline members as stated in the rules.
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
atlas is off wipe so we got bored
to lazy to do that
anyway thanks for the help
where is ban appeal? wanted to load and to snowball and im banned for playing with a hacker ?
!appeal
Hey, @frozen ledge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
I need help with appeal
How can I help?
were can i report
I already submitted but I have not had any responses
!ticket
Hey, @dense reef
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
thx
Responses can take up to 3 days or more depending on the situation
Where would they respond?
You can also check your appeal status on the appeal website.
Hey--can someone drag me to support call
Can you send me a link?
If your account is linked with rustoria.link you will normally receive a response in dms otherwise you can check https://bans.rustoria.co
Give me one moment I can.
An admin will contact you just need to be patient.
I just got a notification saying iim not banned but I tried logging on buut it ssays im not banned
yo mods can i see who was hacking if im banned for playing with them ?
i logged for wipe and was gonna get on to snowball but im banned for association
We do not give information out on bans out to players due to EAC and FacePunch guidelines
me and a few friends tried to play with a clan and ig one of them was hacking
how do i know not to play with him again if i dont know who it was?
You will have to appeal and explain your situation, admins will investigate your appeal.
is that the website thing
You will have to figure that out in another way.
!appeal -- Yes it is.
Hey, @frozen ledge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
if i link my account can my reward be an unban? pls
No that isn't how it works, we have these rules in place for a reason. In most cases if this is your first offense you are normally banned for the wipe or 1 week. You should appeal..
i did earlier
im just so mad bc i have bps and our wipe went bad so im tryna play bf force
If you have appealed the admins should typically give you a response within 3 days.
Via DMs if your discord is linked otherwise; you will have to check the appeal site in a few days.
ok
y so mad on us main cheating
!ticket @small flame
Hey, @small flame
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @lapis shuttle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket Why so mad ? Accident #MagicRust USE AIM BOT ALL HEAD SHOT
Hey, @lapis shuttle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
이 시발 어케하노
Hello Gorani, you will need to do the /ticket command in-game to be able to report it.
게임 내에서 명령을 사용해야 합니다.
서버에 있는 동안.
Our admins work very hard to get to all tickets, please allow sometime thanks for your patience!
Can you update the tickets? wanted to include the teammates of the person I reported as well as steam links
but didnt want to make a new ticket
You cannot unfortunately if you have additional information that could help admins you can make another ticket just becareful not to spam the ticket system unless you have valuable information such as additional team members.
They will see all tickets once they get to your first ticket.
ok
i just got banned for "exceeding groups limit" on 5x no bps
after my friend went deep and we started raiding and we guessed codes
!appeal
Hey, @prisma cipher
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
i appealed like an hour ago and still no unban :/
i even donated
and i just get banned
ban appeals take usually 1-3 days.
last time it took me like 30 mins for a response
yeah sometimes is possible to take very short amount of time
yea its really annoying i bought kits and everything just to get banned
i doesnt say when im unbanned so im guessing its a perma ban
what's the reasion of ban?
exceeding group limit
that's probably not permanent, should be a week or so
oh
but the best way is to appeal and wait for it, thats all i can suggest you
yeah when i tried to load back in it didnt say how long
just that i was banned
i mean im prolly not gonna play on the server after
i wasted all my stuff to raid and when i was transferring loot i got banned
uhm, no idea but players don't get usualy ban permanently for exceeding groups limit, mostly temporaly but depens on the case still

NEED ADMIN RN TO SCRIPT CHECK SOMEONE
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Good morning, i would like to ask if the 5x server solo/duo/trio has kits for sale
I searched the shop but it appears one 5x server no bps
Wait cause i feel kinda confused here, is there only one 5x server no bps? (Solo/duo/trio) ?
Would you like to join vc?
Yee sir give me 1min cause im on my phone
No problem
No problem! Have a good day man (:
Can any admin please watch my clip of this blatant cheater
he doesnt ever gt fucking banned
ive made 2 tickets
rustoria medium ^
please
!appeal
Hey, @lavish heart
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
i have a problem, i got someone banned in my messages tab and said he was banned ingame but hes back in with same name?
Hello smoke, so actually you reported someone with F7 ingame and he got an EAC ban by RUST. Is that correct?
yes
Now he is back with the same name? Can you check if he has the same SteamID for me please.
can i check his ID if his profiles private?
No, its two different IDS but hes with the same group he was with when he got banned
Same name
Sure you can do that. If you have his customID or his steam account url.
Same Profile
I would recommend to check it here then: https://steamid.io/lookup
lookup and convert your steamID, steamID3, steamID64, customURL and community id
I have both of them 76561199155055157
76561199150043920 theyre different
I'll look into it, DM me
If you can provide us ingame with the two steamids that would be very helpful. please create a ticket.
Or just dm @hushed finch
ill dm him
👍
!appealcn 802755366311690283
您好, @rain palm
如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/
如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。
当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。
695140680305213441 - "free ak skin spam"
same
saw him leave too to avoid ban
Can you dm me further information.
Usual "Free glory skin" shit already reported it so i cant image it someone else will probs have it
can someone help me
someone sent me a message and a link where said that i won a ak47 giveaway
?scam
Hey there, @vestal eagle
A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)
We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.
Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.
If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen
yes
i deleted your message for that other players will ne be able to see that scam aswell.
ty very much
Please had over to #payment-support. Create a ticket there and provide the requested informations.
We are getting a router vpn, will i still be able to play on rustoria servers with it?
One moment
Yes you can.
ok, great. Thanks 🙂
help mee
Sup
i fell for the code scam\
Code scam?
im haveing a panic atack
Just change your password
Yes just change your password, and make sure you have double authorization on your account
As well contact discord.
For more account protection I recommend discord 2FA in settings.
Ingame shop is broken on EU 3x no bps
Have you done /Auth @bronze gyro
yes
And reconnected?
Alright make a /ticket
If mmmm but first I’d try reconnecting to see if that works if not do a ticket (:
ok
hey why did I get banned
!appeal @near halo
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
yeah I appealed a few months back and it got declined
is that final
so I got banned from nowhere and they declined my appeal and kept me banned from all servers
If your ban appeal was denied then the decision is final.
damn ok
whoever banned me for joining in on a server for the first time must be a really good admin
What does it say when you connect to a server?
Banned: Hacking
I was farming for wood with a iron hatchet on a 5x because I was new and I just got banned
One moment
If the conclusion comes down to saying you were hacking and the ban appeal with denied the decision is final.
okay then
whats your name in game?
!appeal @near halo
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
i appealed
but it doesnt say a reason why i got banned
im banned for 7hr can an admin check my account please
im tryna play today init
I believe you need to speak with @robust walrus about your ban.
any admin look at my ticket pls
We get thousands of tickets every day, our admins are doing their best to reply every each one of them please be patient
where do i get discord kit
/ticket add
Hey, @atomic vine
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
is there any way to make the the aim training recoil ui back to the old layout, where it was bigger and on the left side of the screen?
!link
Hey, @unreal radish
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
We are aware of the issues with Youtube and Twitch linking and are working on a fix!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Please post any suggestions in #feedback-suggestions so the correct people will be able to read it
/ticket
Hey, @silver pecan
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I found a cheater don't know his name i just saw him zoom over a lake like sonic on rustoria.co - eu medium (grid: z4 around there)
/ticket
Hey, @main yacht
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @main yacht
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Do you guys not ban for association on here?
thats a scam
It is a scam
ohhh ok
dont click any of that
thanks
yes
Hacker association is bannable
Hey, @sleek delta
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
The guy I reported was banned I included the people he plays with for an association ban didn't specifically think they were cheating just wasnt sure based on the ticket response
its a scam just block and report.
hes just posting the screenshot like they asked
how to report i havnt used discord for ages
Can you right click on his name and press copy ID then PM me that
pm?
as you can see in common servers he is banned from rustoria
He has no servers in common, he's already banned
@normal roost do u need id still/
no
ok no problem thanks btw
im blind sometimes my error i didn't see there was no mutual servers.
he had this server earlier so he got banned like 2 hours ago
All good, thanks for keeping us informed
watch out
i had that too
looks like that guy was already banned too maoko
Please provide Discord IDs with image of user
@quick jasper what is an ID
When you right click on someone you can see copy ID, when you click that it will give you their ID
Both have been taken care of thank you both.
no problem and thanks to all of you guys more
Please refer to #announcements
i cant paste stuff to here, do i need to be verified or something?
i just had one of those messages sent to me same as @quaint cobalt
Just block them and report them.
Is there a ban log anywhere?
A scam message?
!appeal @sleek delta
Hey, @sleek delta
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
yes
no no just curious if there was a log of people who were banned iridescent
Can you send me a screen shot of the message and Discord ID of the user
only server admins can see the ban logs
gotcha
We can't disclose that information.
can do 1 sec
sorry t obe a bit random but this is about rust
how much rad prot do i need for dome?
the ticket said the player was "dealt with" so was just curious if that was banned lol
Means the admin has dealt with them.
Sure.
Thank you
how can i get verified? i have another scammer's profile
and i cant paste anything in here
Dm me
np anything to help prevent stuff like that i hate stuff like that
Any further scams please dm us, to keep the support to in game related issues
will do thank you
am i able to link my youtube and twitch yet or is that still broken?
Still down at the time being.
aw damn
@quick jasper check your DM’s I sent you a potencial boy/ scam
“Bot”
ive made a ticket how do i get a response?
Admins will respond to it.
thank you
you got banned from a server?
Hop in waiting for support
in it
Hello this just got in my message
DM me.
Same thing here
Giveaway related?
i think i just got a scam DM from somebody in this discord! can i get some help please?
DM me
KLAUS hacker
?ticket
Hey, @mellow tundra
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
still havent had a response from ticket?
admin plz KLAUS cheating
It can take a little while, admins are very busy doing multiple task.
alright
please summit a ticket.
OK, just a moment, please
Is there an administrator? Help me~
Need help with ban?
!appeal
Hey, @fresh elm
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
@quick jasper
yes?
Oi mate do u mind if I dm u about something
Sure
https://steamcommunity.com/profiles/76561198817624685/
https://steamcommunity.com/profiles/76561199154103724/
https://steamcommunity.com/profiles/76561199125415968/
https://steamcommunity.com/profiles/76561198368316065/
https://steamcommunity.com/profiles/76561199098711616/
https://steamcommunity.com/profiles/76561198451211459/
https://steamcommunity.com/profiles/76561199152924037/
guess thats what happens when a duo controls the server
@lilac nova Can you help @mild jungle
Can you help me? I can't open a link in China~
!appealcn
您好, @mild jungle
如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/
如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。
当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。
how to report a hacker
you are hacking?
!ticket
Hey, @slow terrace
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
did they hack you too? @slow terrace
@everyone
@everyone
@everyone
@everyone
quien es el admin?
Stop, with the @
ÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑÑ
/ticket
Hey, @smoky crypt
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.

/ticket
Hey, @slow terrace
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!reportcn
您好, @grave needle
如果您要举报违规玩家,请使用以下方法:
- 请在游戏公屏输入 /ticket ,并包含违规者的ID以及具体违反了什么规则
如果您想要在举报中提交证据,请使用以下方法:
- 如果需要提交截图,请上传至Imgur或者类似的网页并将链接附入您的举报。
- 如果需要提交视频证据,请上传至YouTube或者其他视频网站并将链接附入您的举报。
如果您被服务器封禁并且想申诉,请在Discord频道输入 !appealcn
He killed three people on the high-speed subway
Yes, you can just make another ticket
/ticket
Hey, @slate surge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!ticket
Hey, @hexed oriole
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
thanks
Have you made tickets?
no
/ticket
Hey, @quick jasper
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
because I cant clip
No need to clip, just provide as much information in the ticket.
its the 3x eu
Awesome, a admin will look into your ticket and respond to it as well. Thank you for the report 😄
thanks
So i made a ticket regarding vip and it just got closed. And i have no idea what happened, like was my request approved or rejected or whatever. Is there a way to check?
I made a ticket regarding a report but i think by the time the admins get to it my base will be gone
Unfortunately you will just have to wait it out and hope your base dosent decay
An admin should get to the ticket soon then.
its been over 30 min tho
ik they cant respond right away but they should let us know they are going to soon
it can take a while admins are busy
Sorry it was closed a little early there
Make another ticket and we can chat
is the admins on a break from the 5x?
people are on top of launch ragehacking for the passed 30 mins
@crisp tusk The admins are not always on every server.
They best way to get in contant with them is using /ticket
me and a few friends have played on it for 45 mins, and have met atleast 7 different, only 1 have been banned
I am aware of that, thank you, Im just dead tired of wasting hrs every time writing ticket after ticket
/ticket
Hey, @orchid verge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @orchid verge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
weird server bro u join a random guys team and he starts hacking when i was offline know i am perm bannend
Appeal it, if someone is playing with a hacker and benefiting from it why would you not get banned for example?
I WAS NOT EVEN ACTIVE !!!
and a staff member told me i would get a unban 1 month later and i am still banned
scammer going around can i dm a admin
in game or discord?
discord
can u screen shot it and send it to me
is there anyway to talk with the owner of rustoria ryan.?!
Hey, @indigo karma
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
What do you need help with?
umm i dont wanna tell it but luke seems busy rn
i need any admin please
u can ask luke xD or ryan in staff chat
@near halo I'm sure Luke will get right back to you as soon as he's available 🙂 Thanks for your patience until then
All good
excitied
i been waiting 8 hours on my appeal already
it can take 1-3 business days for a appeal to go through
yeah thats annoying af had 300 rockets in my base to online a clan today
and tomorrow is wipe
@lavish heart Hey, doesn't look like anything is going to change with your ban from my quick look but I'll let the admin know you're appealing
but i wasnt online when it happened
and there was nothing i can do against it when 1 idiot in my team decides to team with some random
why dont you just ban them 2 instead of everyone that was offline aswell
I can't speak to your situation but I've let the admin know who's handling it. Either way, I'd make sure that your teammates understand the rules so you don't have issues in the future
You'll get a response on your appeal I'm sure as soon as possible 🙂
oke
can I get any help with my vip ticket?
I made a ticket on a cheater can yall review it soon plz
@meager arch We review every single one as quickly as possible
On us-e rtg, when you q scrims and as soon as someone else q's also you guys both get timed out of the server
Do /auth in game.
!appeal
Hey, @plucky tinsel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
BRO THIS SERVER IS SO ASS
WE LOST A RAID BC THIS GAME KICKED MY WHOLE TEAM OUT
FIX THE SERVERS PLZ
@near halo Sorry that happened to you 😦 It's an unfortunate reality that servers will crash sometimes- not sure your specific situation but hopefully it balances out for you. Obviously we'd all wish if things could be 100% perfect every single second then yeah, that'd be wonderful
check your pm
eu main ticket 1372 if anyone can look at it ❤️
Our admins are working diligently to get to every ticket, thanks for your patience!
all good 🙂
can i please get help with my vip ticket.. its been almost3 hours now
The admins will look into your ticket as soon as they can, thanks for your patience.
they are overloaded with hackers
They appear to be banned already - no servers in common
Thanks for letting us know!
always good to make sure
if someone is banned from ukn, chances are he is cheating on eu main right?
Depends what they are banned for, but feel free to make a /ticket so an administrator can investigate the player
already did 🙂 man's been triple headshotting us over and over from 200m+#
pretty sure he is scripting, dunno if u can get banned for it
Good to hear, someone will look into it when they are available
Is there a mod on the rustoria 5x called Chaden#2427, they’re threatening me and are not in the server
I’m worried he might be faking and would like to know
We don't have any staff called Chaden on Discord
Could you send me a screenshot please?
Mhn
34 Views. Watch WTF WHERE WAS HE? and millions of other Rust videos on Medal, the #1 Game Clip Platform.
34 Views. Watch WTF WHERE WAS HE? and millions of other Rust videos on Medal, the #1 Game Clip Platform.
How did i get banned for over the group limit of 3
we only have a 3 man and 2 people online?
<@&274971100184576010>
<@&274971100184576010>
I dont get why im banned
There is no need to @ the entire admin team, you are able to post your question or concerns here and it will be addressed
^
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
arent any of yall going to join support vc?
please be patient
no fuck u loser
34 Views. Watch WTF WHERE WAS HE? and millions of other Rust videos on Medal, the #1 Game Clip Platform.
ban her
her @ is @near halo
be nicer
i mean he has his reasons to not be
love getting banned for no reason
Its fine to be upset, but if you come in here treating other people like shit, dont expect others to be as inclined to help you. No need to be disrespectful
if you think your ban was incorrect visit our appeal website
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
You can make a ticket in #payment-support
is rtg vip down
where does it show the respponse to the appeal
You’ll get a DM as-long as your verified.
ok
!ticket
Hey, @static geode
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I've also deleted your message mentioning his name, please refrain from calling out cheaters as it makes it harder on our admins
ok ty
when I try and join, why does it say play elsewhere?
sorry, how long does it take for an answer?
Our administrators are constantly working through tickets so it shouldn't be that long, but I can't give an ETA
Thank you very much for your quick reply, I am grateful to you.
Seems like you'll have to play elsewhere as you're no longer welcome on Rustoria
Am i banned?
Yes, you're banned]
If you're no longer welcome on Rustoria, I believe you're fully aware of your actions
I haven't played rust in a while and last I check I could play on rustoria so idk.
You can appeal your ban at https://bans.rustoria.co
alr. thx
admin sorry one moment.
If a cheater killed me and took my weapon, after his ban, can I somehow return it?
if not, then I just at least tried)))))
Unfortunately not, admins don't interfere with gameplay
okay, thank you for your prompt work. one cheater on the server less)))
Awesome 🙂
Guy I reported was banned but his teammate is still running around 🤨
Please make another ticket if that's the case to be sure
Our administration has reviewed your appeal and it has been accepted.
Today at 5:45 PM
what does this mean?
That your ban has been lifted or shortened
it still says 3 days
Try to connect in 15 minutes as it can take some time to sync
ok
Is griefing an offense?
It is not
so the ban appeals dont come with any information on why it was dnied?
@wispy loom I put in a ticket for it, i mean since there is no confirmation on if the guy was banned or not idk but he was being kickbanned earlier and directed to discord and my ticket was replied with " he was dealt with" so I assume he was banned
All right, it should be sorted then
Correct
ight
i have question
is it considered teaming someone hires you to raid someone
on a trio
Yes
That’s fine as long as there’s only 1-3 people vs 1-3 peoples that’s fine
its a clan asking me to raid another clan
Yeah that’s fine
just my clan tho
Yeah that’s fine
ok
Just keep it at a 1-3 vs 1-3
hey so i have a problem on the 10x
some clan literally built inside of a rock so they can shoot out but others cant see/shoot through
test
Hey, @cedar cargo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
You could possibly report them using /ticket in game but, we do not interfere with gameplay
thats not true
considering this is bug abusing
this would be a different case
“Report using /ticket”
so basically ur not gonna do anything got it lol
Sorry if I didn’t word that correctly, you won’t get any loot lost because of it
we dont care xD
But they could possibly be banned for it,
we j want them gone we're rich on the server
Most likely will be banned
okay their clan name is PAWG btw \
/ticket
Hey, @cedar cargo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
its been a day and a half and my appeal still hasnt been looked aty
Ban appeals usually take 1-3 days
how do i start a ban appeal?
!appeal
Hey, @livid stream
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
I JUST GOT KICKED FROM TRAINING GOUNDS BECAUSE MY CLAN IS TOO GOOD
YEAH WE GOT KICKED ON SCRIMS AND IT WAS PRIVATE WE WERE KICKED FROM THE SERVER
on OS?
or just scrimming a random team?
NAH WE WERE JUST PRACTISING AGAINST EACH OTHER AND THEN WE GOT KICKED
what does it say?
TMED OUT FOR ALL OF US AT THE SAME TIME
have you tried to reconnect?
will i get an email or discord message for my ban appeal?
Discord message
thanks
HOW DO I GET AUTH
YOU ALREADY SEEM TO HAVE IT
lol what seems to be the issue mate?
I cant get the points shop
@tawny zinc have you tired to redoing /auth
yes
Have you as well tried reconnecting to the server?
yes just did
Did it work
i did not
What server?
Rustiora servers are so ass
Try doing /auth again
Like false banning turns me on
@tawny zinc Did it work?
hackers on 3x no bp
Hey, @manic forum
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey, @manic forum
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
is there any admins hello ?
can take some time please be patient.

im not patient it has been 1 hour and 30
And appeals can take 1-3 days.
my teams took 30 min
As I’m telling before be patient.
"if you would like us to look into a player further please submit another ticket" - "spamming tickets can lead to punishment" - so which is it?
the problem with this system is that the admins aren't able to spectate at the time of the infraction. they're like the police who show up to the crime scene an hour later.
If we have spent a considerable amount of time looking into this person, respond to your ticket, to which you open a new one with the same info immediately after, how is that helpful?
I got a dm for the free akin AYMAN 12#3699 I think it one of those scams
can you post a screenshot
Sats I dont have permission
DM it to me
How is it helpful? I did this yesterday.. first reponse was "player seems legit" and the next ticket was "thank you we have resolved the issue" and the player was banned. It's exactly what I'm saying. It's all about when you're watching the player.
Making a ticket immediately after we have just responded to you is spamming. Having later interactions with someone down the road and reporting something new or useful is different.
I agree if that were the case, but my tickets were hours apart, so that's not accurate.
I don't know your specific situation mate, I was just trying to clarify for you
In the end it doesn't really matter. Hackers are running free, admins are trying to catch them at the right time, and the player base is suffering. Business as usual in Rust. 🙂
We have over 30k active bans right now. We try as best as humanly possible to catch all of them, and the majority of the time we do get them way before EAC. It just doesn't always happen that way and it is unfortunate.
Indeed
We definitely want them gone as much as you do. That's why we do this 🙂
That's a lot of bans. Too many really for a game that has "anti-cheat" wouldn't you say.
I have no comment 😛
can i get some help from an admin please
Not an admin, but whats up?
well only an admin can do this but some other support guy or something said he requested a manual unlink for my discord cus i boosted the server and its connected to some other account apparantly and so many admins are on and its yet to be approved
its been 2 days
i just wanna get my discord nitro rewards
Alright we put in the request just got to be patient.
Checking now
thank you
Which portion is incorrectly linked?
my discord
also is there a reason to why the youtube link and twitch linking doesnt work?
They are known issues that we are working on
oh ok
You should be good to link again now
Can you send your current steamID
76561199080370294
All set
Wait 5 mins, and try again
ok
It should be good now, I've adjusted some more stuff on our end
My Appeals not Taking process for 3 days :C
Have you double checked it?
As well may be easier for the admins to contact you if you link your account.
wdym double cheeck
Have you appealed already?
Okay link your discord so it’ll be easier for the admins to contact ya (:
where do you report players
!ticket
Hey, @loud ibex
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
ty
No problem 🙂
!appeal
Hey, @lilac swallow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!appeal
Hey, @torn trench
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!appeal
Hey, @lilac swallow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
can any admin please help me ? having a dc bug issue
Are you able to play and load in?
yes
It’s sadly your own internet connection then, you may have to restart your router
its a error
What is the error saying?
Yea, you'd check when you bought it and then just subtract your days ahah
or click the eye and it'll also tell you.
Thanks
No problem
can i talk to a mod rn
Sup.
how come it wont link my steam account ingame
do /auth
i did
Did you like on the site?
Have you tired reconnecting to the game.
idk ill it rn
It also can take a little while for it be connected.
how do i contact admin there is a 3 man just esping on rustorias us small
wiping peopel over and over
!ticket @pure linden @past quarry
Hey, @pure linden
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Which maps are you looking for as they are custom generated they don't appear on Battle metrics
The maps that are voted on are the Long maps and they can be seen in #806930766729969785
The new maps aren't uploaded yet
The maps that aren't loaded are maps from last force wipe
i know but for me they sadly dont load, it would be nice if you could send me screenshots of them @slow birch
The maps there are the ones from current wipe new ones are not there yet. Also my discord is doing the same and not giving the pictures seems things be going backwards today.
i want admin
becose someone use hack in the server
!ticket
Hey, @alpine falcon
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
why am i still banned while my ban is over
for exceeding teamlimit
my ban is over but i still cant join the server
on eu 3x no bps
When did your ban expire? It can take a few minutes to sync
Wait another 10-15 minutes and you should be able to connect
same for my team
@wispy loom can you check my ban because it just says im banned
not even a timer anymore
If your ban expired, it should allow you to join back shortly
Try to not join for 10-15 minutes and you should be good after that
yeah but it just says we are banned and we need to appeal
It can take some time to sync
How do i know when my application has been declined or accepted??
You will get a direct message from a rustoria bot
Good day. Is it possible to get a refund for VIP if you have not played on this server/ steam ID 76561198816741801 / server EU Long
!vipissues
Hey, @unique rock
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
If you have any other questions please feel free to DM @balmy cypress
good afternoon why I was removed for 3 subscriptions although I have one
bad server
Is it a payment issue you are having?
Da
Yes
No problem please open a ticket in #payment-support
The right people will be able to help you then
when i did the payout it gave me a error but the money was sent could som1 confirm i have the vip?
You have the donator role but anything related to payments will need to go via #payment-support using the tickets
@near halo
thx
Limuelsama#6200 is mass dming spam links
Hi want to transfer my vip from main to medium
@balmy cypress
Okok thx
722499746970992702 messaged me about glory ak for any moderators that do that type of banning
That is a scam, he is already banned.
Could you send me this in DM please
@near halo You'd want to talk to Luke about it- best way to do that is to open a payment support ticket and I'm sure he'll help you out as soon as he's available 🙂
!appeal
Hey, @lean vapor
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
how i get the discord kit?
!auth
Hey, @jaunty cypress
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
We are aware of the issues with Youtube and Twitch linking and are working on a fix!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
can i get support on the 10x server please ?
!ticket
Hey, @untold terrace
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
need help, i got banned on rustopia servers, its says i got banned because of cheats but i did never cheat.
We're Rustoria @crystal crag
i dont know what to do
and i dont wanna get banned for no reason
u think anyone can help me?
You need to go to the Rustopia discord 🙂
hahaa ohhhhh ye i meant im banned on rustoria
In that case, have you submitted a ban appeal?
Since you're not verified, you will need to revisit https://bans.rustoria.co/ to check for a response periodically
Dm me your steam ID 🙂
@crystal crag Can you send Monologic your Steam 64 ID please? https://rustoria.co/getmyid It'll be something like 7656110930181308
did u get it?
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
@aloneintokyo
didn't want to bother you
Banned for gameplay, what to do?
can any admin please help me remove on 10x
Hey, @jaunty river
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Admins will not interfere in-game.
yi why can i not join
i waited the hour after getting banned for 1h
and i still cant join
Give it another 15 mins and then try again sometimes it take a while to sync
ok
Banned for gameplay,thanks good server
Delete my base please I'm a gameplay intruder
Admins will not interfere in gameplay.
Hey, @jaunty river
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
yo, ive made a ticket on a cheater for over 12 hours ago
he is blatantly esping and still u guys havent replied to my ticket
Our admins are working diligently to get to all tickets. Thanks for your patience.
I was banned for the gameplay, I did not break anything from the rules
If you were banned I can assure you, you were banned for a reason.
"play elsewhere" usually means that you are not welcome to play on any of our servers
Is there any admins on to help me?
And why?
With what?
Idk make a appeal
!appeal
Hey, @jaunty river
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Do I really have to make an appeal after Facepunch just unbanned me but im still banned on rustoria servers?
not fair
That was a response to someone else
so?
If you were Game banned you aren't allowed to play on Rustoria Servers until 180 days after. Please refer to -- https://rustoria.co/vanilla/rules -- Rule #3