#support

1 messages · Page 1519 of 1

fading geyser
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i will play i liked the server he wasent even on like idk what he did i came back from being afk and i saw i was banned can we pls talk mate

void condor
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Regardless to a conversation or not, the ban will remain. You played with someone who was cheating, and gained an advantage by doing so.

fading geyser
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now need to wait 10 days i play oly this server

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he was only on for like 5 min what advantage

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like pls he was not hacking its a other problem

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come talk

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@void condor pls

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@void condor

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is there a other admin that can help

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Gareth why u do this u need to help like a admin

lament herald
#

@fading geyser You have been given your answer you will not be unbanned.

shrewd kindle
#

when will the file be officially cleared?

lament herald
#

If you don't need more help please go to #general to talk.

fading geyser
#

for no fking shit like never paying this server again shit admins

wispy dirge
fading geyser
#

i will not come back to a server where a admin not will help so byeee!!!!!!!

quick jasper
#

You were helped by a founder my guy so what he said is pretty much how it goes you’ll be unbanned on 10/7/21.

fading geyser
#

shut up

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i just waited 20 min uin support no on came help

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the server i like the most and banned by this like wha can u see how angry im right now

void condor
#

I mean, if you want to insult the chat moderators here. You can increase that ban. There's no worries at all

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Have a good day Robbie

fading geyser
#

gareth i want to talk to u in a call for a sec can i pls

void condor
#

i will not come back to a server where a admin not will help so byeee!!!!!!!

analog solstice
#

Requesting to speak with @west osprey about my ban status.

rigid bear
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Hi my game just crashed after I waited a 90 player queue

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Any chance I can get queue skipped?

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I have it clipped m

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If you dont believe me

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my team just got 2 c4'd too so I need to get in to help em out

quick jasper
rigid bear
#

Yup

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I would buy vip but we're switching to na for force

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so would be silly

quick jasper
#

What’s your steam ID 64

rigid bear
quick jasper
#

Dm me

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I bought you VIP @rigid bear

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You may need to reconnect for it to be processed.

lean scroll
#

hello

past tree
#

hi

lean scroll
#

someone hacked my steam account and i have proof, he was from Ukraine.

copper night
marble mantleBOT
#

Hey, @lean scroll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

copper night
#

put all the relavent info in your ban appeal

lean scroll
copper night
#

was your appeal denied?

lean scroll
#

yes

past tree
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i was playing with my friend and we had 200 hours and we were so bad but i have no proof and someone said we hacked his mini when he crashed it

lean scroll
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but you cannot put any photos

verbal jackal
copper night
# lean scroll yes

unfortunately that means the staff team have decided you wont be unbanned and thats the final call

past tree
#

yes

copper night
lean scroll
#

bro i got hacked

verbal jackal
past tree
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it was denied

lean scroll
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mine too

past tree
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and it said i was not even banned

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but i joined and it kicked me

verbal jackal
past tree
#

and it said i was playing with a hacker

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awww man

lean scroll
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how though I didn't do anything

past tree
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me either

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its so dumb

lean scroll
#

i'm banned from all servers

past tree
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same

lean scroll
#

like tf

past tree
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im banned from all rustoria

lean scroll
#

me too

past tree
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witch is dumb bc i didnt do anyhting

lean scroll
#

ikr

verbal jackal
#

Unfortunately, since both of your ban appeals have been denied, the administrator team has made their final decision on your ban. I'm sorry but that's just the way it goes.

past tree
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why was it denied tho

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how?

lean scroll
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they legit don't read the reason

past tree
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ikr

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Phoughin da bigh

north crest
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The investigations are done thoroughly. And bans are not done lightly

past tree
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😦

lean scroll
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when will I het unbanned

past tree
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yeah

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its been almost a year

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that ive been waiting

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??

lean scroll
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anyone answer please?

lean scroll
quick jasper
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As we said before and as empress said ban appeals are checked thoroughly, and the decision is final.

lean scroll
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would I get unbanned?

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@quick jasper

past tree
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@quick jasper thats dumb

quick jasper
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Please stop @ me.

past tree
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ok

wet gazelle
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Hello I was told some weeks ago to message Irish directly, however every time I try it says he is not available and the message could not be delivered :/ Is it possible someone else can help me? 🙂

dry kelp
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i16 cheater muiskanen

quick jasper
#

/ticket

marble mantleBOT
#

Hey, @quick jasper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

quick jasper
#

@dry kelp

warm sapphire
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hey , i just buy a vip on US SMALL like 30min before wipe , since I cant find the server , cant log in even when logging with console, i cant even find any rustoria serv . any solution please ?

wispy loom
warm sapphire
#

france

wispy loom
#

Could you DM me which area in France please?

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Trying to look into it now as I'm talking to someone with the same issue

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Doesn't have to be very specific, but more specific than France

manic relic
#

My account was blocked for no reason

wispy loom
marble mantleBOT
#

Hey, @manic relic

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

wet gazelle
#

why does no one ever answer here xD

lament herald
heavy ice
#

i need help

lament herald
heavy ice
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i just lost access to my discord, steam, and /s kits

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/s permissions i mean

zealous kettle
heavy ice
#

i get this too

unknown.png
zealous kettle
#

Will look into it, thanks!

heavy ice
#

ty

wet gazelle
#

@lament herald Thx for the response 😄 I tried for a long time to get in touch with Irish since u told mere here to dm him, however he is never available when I dm :/ I got perma banned in june for exploit and was told by an admin I could get unbanned when it got patched or when I got in touch with the devs to clear if it was an exploit. I now spoken with the devs several times, and a few weeks ago I talked with alistair(dev) on steam about the issues with the safe zone mechanic. I want to send the chat to irish so he can look into my ban again 🙂

zealous kettle
wet gazelle
#

ofcouse 76561198066517950, an admin here made it so I could appeal again some weeks ago, however he denied it again. However I could not send the messages and chat I had with Alistair in the appeal so I guess that makes sense 🙂

zealous kettle
#

Will let the admin who banned you know you're looking to speak!

wet gazelle
#

Thanks alot spoofy thats great! 😄

manic relic
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I appealed and was rejected. I really didn't cheat. What should I do?

lilac nova
main socket
#

I've been apart of the steam group for a couple of years now, and I still am, however I cant do /shop anymore because it says im not apart of it. I did /auth several times, and nothing happened. I also restarted several times and nothing happened. Any suggestions?

manic relic
#

I did not cheat and was banned for no reason. Why is the final decision?

quick jasper
queen lotus
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Rustoria 5x Zeus is an admin flying in w6. if not theres a flyhacker

near halo
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some guy named TUX VOLTZ

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is streamsniping on us main

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and cheating

quick jasper
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/ticket

marble mantleBOT
#

Hey, @quick jasper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

quick jasper
#

@near halo

near halo
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its in vincents stream

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hopefully he doesnt roam free all day

quick jasper
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please still summit a ticket then.

near halo
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1g

main socket
#

Sent you my steam id through PM's @quick jasper

quick jasper
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All good.

near halo
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he was freecamming too

quick jasper
near halo
#

ticket is being submitted

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and spamming hemp seeds

quick jasper
near halo
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too bad people are stupid and saying it in game loooool def gonna toggle

zinc minnow
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/ticket

marble mantleBOT
#

Hey, @zinc minnow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
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holy shit its so fucking loud even with my headphones off

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the audio bug it wont STOP HES FREECAMMING

heavy ice
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@zealous kettle

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u can drop base coords right

near halo
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top left launch

zinc minnow
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/ticket i got banned on ur server for Playing with hacker , but i didn't play on ur servers at least a mounth, so i don't realy understand why i got banned.

marble mantleBOT
#

Hey, @zinc minnow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

lets goo hes banned

zinc minnow
#

!appeal

marble mantleBOT
#

Hey, @zinc minnow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

balmy cypress
near halo
#

oh yeah i saw u in chat

opaque canopy
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why did you ban me

lament herald
#

!appeal @opaque canopy

marble mantleBOT
#

Hey, @opaque canopy

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

near halo
#

@opaque canopy is the cheater LOL

opaque canopy
#

1-3 days to appeal a server i dont actually play, im okay, i was just on to mess with Vincent

opaque canopy
near halo
#

cringe -20$

balmy cypress
opaque canopy
#

i have played this game forever

near halo
#

pathetic waste of space. waste ur money to achieve nothing. we forget about you in 10 minutes

balmy cypress
near halo
turbid dagger
#

@balmy cypress

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I belive you banned me from the discord for no reason

blissful pine
#

hey i have a question everytime i try to verify my steam it just says service unavailable but it was available yesterday i could use /s points i even bought a kit the other day to so just wondering if its down or if my shit just be glitching ?

lament herald
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There is always a reason for a ban. @turbid dagger

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@blissful pine Try doing /auth in game.

turbid dagger
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okay, i leave now im actually gonna leave and go outside yall have a wonderful day

void agate
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when does vanilla wipe?

blissful pine
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okay ill try that thx @lament herald

lament herald
north ore
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there is

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cheater on 10x europe

marble mantleBOT
#

Hey, @north ore

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

north ore
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but ticket they dont care

void agate
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dont give me a ticket

lament herald
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Admins check tickets as they come in.

void agate
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i mean a time

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date thing

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ffs

north ore
lament herald
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There are just a lot of tickets for them to look though.

balmy cypress
north ore
#

Aint no way boy

clear canyon
#

EU MAİN is lagging

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ddos attack ?

eager valley
#

Anyway to paypal for vip? I aint trying to wait in this queue lol

lament herald
#

I've informed the admins @clear canyon they should be looking in to it shortly.

sinful compass
#

eu main down ??

desert onyx
candid goblet
#

ddos?

balmy cypress
#

Aware and working on EU Main

warm willow
#

i got banned for racism and i did not say anyting racist

lament herald
#

!appeal @warm willow

marble mantleBOT
#

Hey, @warm willow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

safe palm
#

hi, the /shop didnt work , and now its working and it shows 0 points

quick jasper
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did you redo /auth

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and try to reconnect to the server?

safe palm
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well i did /auth

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but didnt reconnect

heavy ice
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@quick jasper

quick jasper
heavy ice
#

i cant do booster kit

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it doesnt let me

quick jasper
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have you done /auth?

slow birch
#

US Main just died?

near halo
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mute this freak on small he been spamming for 10 mins

civic dragon
#

lmao main down already

safe palm
#

i reconnected its working ! thnx

compact parcel
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mellow tundra
#

US Main is booting back online!

woeful oracle
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YO WTF IS GOING ON

wicked sand
#

NO CRATE RESPAWNS?

frank ether
#

4 HOURS IN WIPE AND NOT 1 CARGO. FORCE START IT

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AND SHIT ISNT EVEN SPAWNING WTF

wicked sand
#

HELLO?

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ADMINS DONT EXIST?

lament herald
#

Hello.

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They do.

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Why do you think they don't exist?

frank ether
#

OIL RIG STILL HASNT UPDATED JESUS

lament herald
lament herald
wicked sand
#

RUSTORIA US MAIN, NO CRATES ARE RESPAWNING FOR ANYONE

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NO SMOIL/LARGE

frank ether
lament herald
#

I've informed the admins, it should be looked at shortly.

frank ether
#

also 4 hours in wipe and not 1 cargo

wicked sand
#

^^^^^^^^^^^^^^^

timber bridge
lament herald
#

@wicked sand @frank ether Have they still not respawned?

frank ether
#

they respawned. cargo still hasnt

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4:20 into wipe

compact parcel
#

cargo spawns every 2-4 hours

frank ether
#

why not force start it

compact parcel
#

That would be modifying gameplay

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which we do not do

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servers crash, it happens on all officials from time to time. Not one of them force spawns a cargo

frank ether
#

well main crashing every wipe this month also modifying gameplay

compact parcel
#

Higher pop = more crashes

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And spawning cargo can result in it spawning mid map and driving thru the map 👀

lament herald
compact parcel
#

Riding it thru the map is fun ngl

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but not vanilla haha

north crest
#

😮

compact parcel
#

lemme go thru some old clips

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i doubt ill find it though

pastel lodge
#

when do leaderboards get updated

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how long

hazy dawn
#

Yeo

#

TRK-Casual is cheating on the 5x US trio server, I script checked him last night and he flopped like a fish. I sent him the files and he wouldn’t do the “recently opened programs”. He went silent for a full 2 minutes and then was like “yeah I can’t do that I have shit on this PC” and then he left the call and the arena on UKN and got offline LMAO definitely scripting like shit

near halo
#

!ticket @hazy dawn

marble mantleBOT
#

Hey, @hazy dawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

pastel lodge
#

@near halo do you know when do leaderboards get updated

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for farming

near halo
zealous hill
#

eu main down

#

any chance?

hazy dawn
#

I already did

wicked sand
#

5+ HOURS AFTER WIPE AND STILL NO CARGO ON RUSTORIA US MAIN?????????????

near halo
#

what is max team size

mellow tundra
mellow tundra
near halo
#

i am dumb i am playing on the rustoria 2x vanilla monday i dont see that on the list

mellow tundra
#

@near halo team UI is 8

near halo
#

thx

#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

near halo
# near halo !appeal

Hey Woody i saw you were in the support room i currently dont have a mic is there something i can help you with?

#

nvm i think Iridescent is gonna help ya

near halo
#

Im just really confused, I threw 2 c4 on a high external wall and while i was running away it said i was banned for "Hacking"

spare widget
#

@near halo Can you join Waiting for Support please?

blissful pine
#

anyone know why some times all your points in /s points reset just wondering if there is a reason cause all my points just reset for some reason i had 82 or something but now i just have 8 ?

near halo
lament herald
blissful pine
#

was it today ?

#

cause my points reset today

lament herald
#

No force is next week.

blissful pine
#

ye idk then weird

lament herald
#

Not sure why

hollow shard
#

what kind of cookie are you?

balmy storm
#

hey can someone unlink my discord account to my rust account?

#

my old account got hacked, i wanna link my new steam

lament herald
#

@balmy storm Whats your steam id?

balmy storm
#

76561198977354674

chrome gulch
#

i need admin in discord chat with me and needs to be admin

#

can i please get some support

#

its urgent and illegal activity

quick jasper
blissful pine
#

hey how do u customise the arena in aimtrainer server

#

im the owner and trying to change the gun and things but idk how

tawdry jetty
blissful pine
#

okay thx MATT

tawdry jetty
high drift
#

need an admin real quick

timber bridge
upper whale
#

<@&274971100184576010> can you guys look at the tickets?

high drift
#

just hoppped on a trio sever with 3 people one person got off and left team then we had someone else join but we forgot to clear auth we didnt break any rules and got banned for teaming some how never even had 4 people in the base

#

thats not right at all literaly didnt break any rules

timber bridge
marble mantleBOT
#

Hey, @high drift

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

near halo
timber bridge
high drift
#

unreal

timber bridge
# high drift unreal

You need to make an appeal. Unfortunately, they are rules for a reason - Please appeal and an admin will take a look when they can.

high drift
#

just sent an appeal its just frustrating all we did was forget to clear auth so it made it look like there were 4 of us youd think an admin would atleast talk to us and clearly see there was only 3 of us

timber bridge
high drift
#

yeah yeah i know this thanks

timber bridge
neat kettle
#

how do i make a ticket

tawdry jetty
marble mantleBOT
#

Hey, @neat kettle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

neat kettle
#

/ticket

marble mantleBOT
#

Hey, @neat kettle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

neat kettle
#

can i get a admin to check my pc because i have been banned for scripting?

tawdry jetty
marble mantleBOT
#

Hey, @neat kettle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

neat kettle
#

ive been denied why is that?

turbid patrol
#

Almost 2 months without Gravis... FeelsBadMan

tawdry jetty
# neat kettle ive been denied why is that?

Well, if your appeal has been denied that means that decision is final and your ban will remain. Admins do not ban without reason and the bans handed out by admins remain 99.9% of the time. I wish you the best of luck and to have a wonderful night.

tawdry jetty
neat kettle
#

no way i cant get unbanned

#

ill let them pc check me

turbid patrol
tawdry jetty
zinc minnow
#

!apply

#

!appeal

marble mantleBOT
#

Hey, @zinc minnow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

zinc minnow
#

/ticket i got banned on ur server for Playing with hacker , but i didn't play on ur servers at least a mounth, so i don't realy understand why i got banned.

marble mantleBOT
#

Hey, @zinc minnow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lean scaffold
#

/ticket

marble mantleBOT
#

Hey, @lean scaffold

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

turbid patrol
light summit
#

Hi!

#

Does anyone know how long after an EAC ban is received before a player can play on .co EU Medium?

spare widget
#

@light summit Responded in #general as well but 180 days in most cases, assuming it wasn't on one of our servers

rich rivet
#

<@&274971100184576010> there is a dude named scatter or something like that flying around rustoria zues 5x with a jackhammer

#

he just killed me and my friend

near halo
rich rivet
#

i cant find his name in f7

marble mantleBOT
#

Hey, @rich rivet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal @ember sparrow

marble mantleBOT
#

Hey, @ember sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

nova basalt
#

<@&274971100184576010> sorry for the ping but when does rustoria 3x wipe today bst time

near halo
severe quarry
#

/ticket

marble mantleBOT
#

Hey, @severe quarry

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

severe quarry
#

Can I report a hack?

merry hull
#

i got banned for hacking even tho it wasnt me

severe quarry
#

<@&274971100184576010>

slow birch
timber bridge
timber bridge
marble mantleBOT
#

Hey, @merry hull

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

jagged flume
#

any admin

pine yoke
#

huh

#

hello admins?

#

i got banned for 1 hour and the hour of bann already finished

#

like 15 mins ago but im still banned lol

timber bridge
#

Not an admin but how can I help?

jagged flume
#

netspl0it

oak iron
jagged flume
#

how i can see the rustoria medium map on a site

pine yoke
#

i dmed

slow birch
#

We cant see them on a site sadly just have to get in and screen grab it

jagged flume
#

i need to know where i can find caves

merry hull
#

i was banned 2 days ago for hacking even tho i wasnt?

timber bridge
timber bridge
marble mantleBOT
#

Hey, @merry hull

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

merry hull
#

but i did that already

timber bridge
merry hull
#

and it got denied

#

but i didnt have enough space to type

#

evrythin

timber bridge
#

In that case the decision is final. All denials are final.

merry hull
#

do u know lil huddy

timber bridge
merry hull
#

he was the one who reported me

#

and send a clip in

timber bridge
merry hull
#

Do they go into further detail

#

?

slow birch
#

Due diligence that is a nice way to word that 🙂

timber bridge
merry hull
#

Then why not me?

#

If taken a look in the clip a guy callled wreck it ralph is killing everyone and as i was there they accuesed me even tho i died to the hacker

#

and it was at my base so they accuesed me

timber bridge
merry hull
#

OK then whhat did they say?

timber bridge
merry hull
#

No description for the ban?

timber bridge
merry hull
#

Did u ban another guy clled wreck it ralph that day?

timber bridge
quick jasper
#

We can’t tell you who we ban either.

merry hull
#

Do u know the guy who submitted the clip?

timber bridge
quick jasper
#

We can’t release any information to you, as @timber bridge said all ban appeals are final.

merry hull
#

I know him

urban hornet
#

can anyone help me why say hacking when i log on,i'm not a cheater

merry hull
#

his name is Lil Huddy#0030

#

SAME

timber bridge
marble mantleBOT
#

Hey, @urban hornet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

merry hull
timber bridge
urban hornet
#

thank you

timber bridge
merry hull
#

Could i possibly speak with a admin later??

timber bridge
#

@merry hull all ban appeal denials are final. That will not change.

quick jasper
#

!appeal @open pulsar

marble mantleBOT
#

Hey, @open pulsar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

mellow frost
#

its my first time playing on the rustoria main server and as i load in i get kicked for hacking and im legit not hacking so how tf the game think im hacking??

quick jasper
#

!appeal @mellow frost

marble mantleBOT
#

Hey, @mellow frost

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

oblique ermine
#

Hello, I can't log on to the server because when I log on to the server, Disconnect Hacking writes. I tried to write an appeal, but I couldn't because the site says that I'm not banned.

quick jasper
#

Whats your steam ID 64?

oblique ermine
#

76561198267159470

quick jasper
#

!appeal @oblique ermine

marble mantleBOT
#

Hey, @oblique ermine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

oblique ermine
#

And how do I find out that I got unban?

quick jasper
oblique ermine
#

I just don't understand whether I left the appeal or not. Since when I wrote it to me on the website they said that I was not banned and then, as I wrote to you, they wrote to me that the appeal was under review

#

Sorry for my English, I use a translator :)

quick jasper
#

They, will contact you via about your ban.

#

since you put in the appeal.

oblique ermine
#

Understood, thank you.

near halo
#

Hello, I automatically bought a VIP service, how can I get my money back? And how to cancel this automatic service?

tawdry jetty
marble mantleBOT
tawdry jetty
marble mantleBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

lavish heart
#

How do wipes work when force wipe happens on 3x no bps since wipe is friday and monday but forcewipe is thursday?

tawdry jetty
near halo
#

bought a VIP by mistake, did not log on to the server, I want to get a refund, where should I contact

quick jasper
#

@near halo

earnest relic
#

I know that EU 3x is about to wipe but there is lag issues that I hope isn't there when it wipes🙂

plain nebula
#

Hello, i boost the server but the link on the site of rustoria not working

earnest relic
#

Why has 3x EU not wiped yet lul?

#

💤

lavish heart
#

why is 3x eu not wiping?

wispy loom
wispy loom
near halo
#

wipe 3x no bp eu pls

elder knoll
#

!ticket

marble mantleBOT
#

Hey, @elder knoll

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wispy loom
#

Aware of 3x EU not wiping, we're looking into it

glacial wagon
#

I need help. Is there an administrator on the line

near halo
#

for EU 3x, make wipe once a week not monday and friday. In my opinnion

earnest relic
#

Lmao😂

wispy loom
wispy loom
glacial wagon
#

I was banned for VPN reasons

wispy loom
marble mantleBOT
#

您好，@glacial wagon

去申诉你的禁令或者禁言，请访问以下的链接去提交一份申诉：https://bans.rustoria.co/

如果你已经连接了在 https://rustoria.link/ 上连接了1你的discord，你会收到bot的私信。
否则你需要去重新查看申诉网站去查询这些问题是否解决。

当你提交了你的申诉，管理员会调查清楚。

Rustoria Link

Link your accounts with Rustoria for rewards!

glacial wagon
#

I already filed an appeal. Can you help me with the review

lavish heart
#

why is eu 3x not wiping?

glacial wagon
#

My teammates really need me right now

wispy loom
lavish heart
#

oke

wispy loom
near halo
#

@wispy loom when is wipe

wispy loom
#

No ETA as of now, we're looking into it

patent ember
#

3x No BPs
IP: connect 3x.rustoria.uk:28015
Wipe Schedule: Mon & Fri @ 1PM UK / 2PM CEST
Map Size: 3750
Clan Limit: 6
Where wipe

narrow sentinel
#

idk

quick jasper
near halo
#

waiting for wipe

quick jasper
near halo
#

ok

earnest mauve
#

Hi, i am in the steamgroup but cant use /shop

#

anyone know how to fix?

wispy loom
#

3x EU is wiped and online
connect 3x.rustoria.uk:28015
@lavish heart @near halo

oak iron
earnest mauve
#

It worked now, thank you.

oak iron
quick jasper
#

!mapfiles @nova basalt

marble mantleBOT
#

Hey, @nova basalt

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

quick jasper
#

/auth

marble mantleBOT
#

Hey, @quick jasper

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria Link

Link your accounts with Rustoria for rewards!

quick jasper
#

@spice scarab

timid hollow
#

eu main ddos

#

EU MAIN DDOS

unkempt rampart
#

yoo i cant stand up i joined server and it wont let me get up 😮

quick jasper
#

F1 kill or try reconnecting

unkempt rampart
#

tried both 😮

quick jasper
#

What server?

timid hollow
#

RIP Roadsign MP5 kit

wispy loom
timid hollow
#

EU main why no rollback

unkempt rampart
#

nah on no bps 3x eu

quick jasper
#

I’ve had that issue a few times as well, usually a restart fixes it for me.

blissful vector
#

I'm having VIP issues and cant skip que, raised a ticket but any idea what the waiting time is for someone to look at the ticket?

quick jasper
blissful vector
#

Raised a ticket under VIP

tepid aspen
#

Anyone know how to find server u payed for

quick jasper
tough bane
tepid aspen
#

because i payed for server but nothing happen and sit stop working

#

yes but i dunno how use my own server

unkempt rampart
#

still didnt do it for me :/ can admin kill me on the server or something 😄

quick jasper
#

Please move to general if you do not have any issues in rustoria support. @tepid aspen

quick jasper
tough bane
tepid aspen
#

its in my account but how to use server

tough bane
#

Yeah but do you have any payments there?

tepid aspen
#

i all ready payed for server

unkempt rampart
tough bane
quick jasper
#

He’s tried.

blissful vector
#

Maybe they are having the same access issues as me after buying VIP skip que function doesnt work

tepid aspen
#

I got vip one

unkempt rampart
#

tried console and menu and restart etc :/

tepid aspen
#

and when i payed for it and whole website stop working

quick jasper
tough bane
tepid aspen
#

bad thing dont have mic

tough bane
#

Just join please

blissful vector
#

Any chance you can look at my ticket vip-0706

quick jasper
tepid aspen
#

i can just send screen shoot

tough bane
marble mantleBOT
#

Hey, @tepid aspen

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria Link

Link your accounts with Rustoria for rewards!

blissful vector
quick jasper
tepid aspen
unkempt rampart
#

any other ways that could get me killed or make me stand up Lol?

tepid aspen
#

ya

quick jasper
tepid aspen
#

yup

unkempt rampart
#

aight ty @quick jasper

wispy loom
#

Currently not available for voice chat though

tepid aspen
#

ya

#

let me check

#

i think it was night time for u guys

#

i dunno time zone but i got it in morning

#

5 or 4

unkempt rampart
#

ok caelifera still stuck inside rock ill message u soon

#

friends trying to bag me but cant see me on the list maybe thats why i cant stanup BlobGlassesDown eac connection timed out thing pops after a 5min afk

wispy loom
#

It's usually a network issue

#

When I'm available we can sit in a call if it's not resolved yet

lethal sparrow
#

someone should can this dude lol

unknown.png
#

323582289261101056

quick jasper
#

Ty

hushed finch
lethal sparrow
raw folio
#

cheater on rustoria main

marble mantleBOT
#

Hey, @raw folio

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

unkempt rampart
#

yep still got the problem other servers worked fine :/

wispy loom
#

I've been able to fix it 10/10 with users, we'll have a look at it together in a bit 🙂

#

Unfortunately not able to right now

novel socket
#

why did you ban me on EU-Main? you ban ordinary players, but don't ban the cheats who were thrown tickets, I didn't just spam it, but so that you can see what's on your server

tough bane
marble mantleBOT
#

Hey, @novel socket

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

raw folio
#

CHEATER ON RUSTORIA MAIN LIVES O13 PLEASE FUCKING BAN

marble mantleBOT
#

Hey, @raw folio

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

summer temple
#

All Susu players should be perma banned from all Rustoria Servers. Why are they allowed to come back every wipe

raw folio
#

<@&274971100184576010> DO YOUR JOB AND BAN THE CHEATER WHO LIVES O13

#

DUDE HAS 100 HOURS IN THE GAME AND HAS ESP DO YOUR FUCKING JOB

hushed finch
marble mantleBOT
#

Hey, @raw folio

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raw folio
#

already did

novel socket
#

CHEATER(OL_KKPOW) ON RUSTORIA MAIN LIVES M15 PLEASE FUCKING BAN

#

/ticket add OL_KKPOW cheat

marble mantleBOT
#

Hey, @novel socket

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lament herald
#

@novel socket Make sure to make the ticket in game.

compact parcel
marble mantleBOT
#

Hey, @raw folio

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raw folio
lament herald
#

@raw folio If you have made a ticket admins will look in to it shortly.

compact parcel
#

Be patient and an administrative will look at your ticket @raw folio

raw folio
#

its hard to be patient when I'm getting cheated on LOL

lament herald
#

There are a lot of tickets the admins need to look through.

compact parcel
#

Also please do not @ staff unnecessarily, we actively monitor the channel and you can post any support related issue here and it will be addressed

nova basalt
lament herald
#

Nah

#

Theres no chance

foggy bobcat
nova basalt
#

lmao

#

you play rust?

compact parcel
marble mantleBOT
#

Hey, @foggy bobcat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

lament herald
compact parcel
#

Also that wouldn't be the reason you are banned

foggy bobcat
#

Because we demolished a hacker's home

glossy perch
#

is anyone good with bugs >< i think its not just rustoria though

compact parcel
marble mantleBOT
#

您好，@foggy bobcat

去申诉你的禁令或者禁言，请访问以下的链接去提交一份申诉：https://bans.rustoria.co/

如果你已经连接了在 https://rustoria.link/ 上连接了1你的discord，你会收到bot的私信。
否则你需要去重新查看申诉网站去查询这些问题是否解决。

当你提交了你的申诉，管理员会调查清楚。

Rustoria Link

Link your accounts with Rustoria for rewards!

lament herald
blissful vector
#

I know you guys are busy but any chance you can pick ticket vip-0706 up please. I bought vip an hour and a half ago and raised a ticket an hour ago but still cant skip queue

foggy bobcat
#

Just because of attacking a hacker's base, one of our team members saw an unlocked door

compact parcel
foggy bobcat
#

This new rule really sucks

compact parcel
marble mantleBOT
#

您好，@foggy bobcat

去申诉你的禁令或者禁言，请访问以下的链接去提交一份申诉：https://bans.rustoria.co/

如果你已经连接了在 https://rustoria.link/ 上连接了1你的discord，你会收到bot的私信。
否则你需要去重新查看申诉网站去查询这些问题是否解决。

当你提交了你的申诉，管理员会调查清楚。

Rustoria Link

Link your accounts with Rustoria for rewards!

blissful vector
foggy bobcat
normal orbit
#

I also have the exact same issue

#

ticket 0708

blissful vector
#

Have you been waiting long?

normal orbit
#

20min , same as you bought lots of VIP for rustoria in the past , this is first time it's not working

blissful vector
#

Well you're in for a long wait, i'm coming up to a hour and a half wait since I raised the ticket with no response

foggy bobcat
blissful vector
#

I don't understand your question?

foggy bobcat
#

Our whole team was kicked because of our hacker's home

blissful vector
#

At least you got on the server.......

foggy bobcat
#

Our house has just been built

#

Hackers have more sulfur in a box

marble mantleBOT
#

Hey, @foggy bobcat

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

zealous kettle
foggy bobcat
#

We all stored a box of sulfur and hundreds of explosives ourselves

#

When the above is over, the base is gone

#

Another team friend told us that our base was full of people

#

What a fart

#

After a hard day, he was kicked for attacking the hacker's base

zealous kettle
foggy bobcat
wispy loom
foggy bobcat
#

We kicked us for attacking the hacker base

quick jasper
#

Then put in a appeal and wait patiently for the admins to review it.

foggy bobcat
#

After the review, there was nothing left, and hundreds of RPGs were painstakingly made

#

I bought several VIPs to open up wasteland

quick jasper
#

Please move to #general if you don’t need support right now, after sooofy told you to.

proud fable
#

@wispy loom can u help me with payment plz

wispy loom
foggy bobcat
#

He hasn't told me why he's kicking us now

proud fable
#

yes ticket vip-0709

quick jasper
wispy loom
proud fable
#

nice one thanks, other people in my team are having the same issue.

blissful vector
#

Shortly is an understatement, i've been waiting 2 hours to get my vip set up

proud fable
#

u not able to connect after buying vip Glitch?

quick jasper
blissful vector
blissful vector
quick jasper
#

That’s why I said wait patiently I didn’t give a time frame.

blissful vector
#

Caelifera said "they'll be with you shortly" I was just correcting him and stating it's likely to be a long wait

quick jasper
#

So if your have any issues with payments please wait patiently, it will be resolved.

proud fable
normal orbit
#

ty for fixing my vip issue

tepid aspen
#

ty

tender lion
#

I forgot to turn off auto-subscription. Can I get my money back?

tawdry jetty
marble mantleBOT
#

Hey, @tender lion

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

tender lion
#

@tawdry jetty I do not speak much English, I just took the money for a VIP, could I get it back? what information should be provided?

tawdry jetty
hidden bronze
#

how do i open ticket i am banned from server

lament herald
#

!appeal @hidden bronze

marble mantleBOT
#

Hey, @hidden bronze

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

hidden bronze
plain nebula
lament herald
plain nebula
#

I dot but is doing nothing, the "discord booster" is in the list of "unlink"

#

And on the site, is the good discord account link

proud fable
#

can someone please fix this ticket? @balmy cypress

#

ticket vip-0709, just sat in que for over an hour while waiting on ticket and the game crashed while loading ffs.

timid hollow
#

EU MAIN CRASH DDOS?

sinful compass
#

eu main down...

#

agine...

quick jasper
#

We are aware.

wispy loom
grave echo
wispy loom
quick jasper
wispy loom
quick jasper
wispy loom
#

EU Main is back up
connect main.rustoria.uk:28015
@timid hollow @sinful compass

proud fable
#

@wispy loom can you check that someone dealing with my ticket please? ive been waiting for a long while now.

wispy loom
proud fable
#

thanks

sinful compass
#

@wispy loom and LAGGING!!!!

#

and why team si deleted ??

quick jasper
oak iron
#

Lag should clear up shortly, if not feel free to let me know.

#

Seems fine as of right now.

plucky tinsel
#

Why does it say play eleswhere when I connect?

oak iron
#

!appeal

marble mantleBOT
#

Hey, @oak iron

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

oak iron
plucky tinsel
#

!appeal

marble mantleBOT
#

Hey, @plucky tinsel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

amber echo
#

/ticket

marble mantleBOT
#

Hey, @amber echo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

@balmy cypress

#

I buy wrong vip

#

Help me pls

quick jasper
near halo
#

I cant find the right massage

bright sun
#

i have been waiting for an hour on my payment support ticket and no one has helped

near halo
#

I just buy wrong vip u just need change it

#

@balmy cypress

quick jasper
near halo
#

Bro

#

Help me

quick jasper
near halo
#

Send me a link pls

quick jasper
#

Just click it?

near halo
#

Yee

quick jasper
#

Just click it.. lol

near halo
#

Omg

#

I cant fing where the pay link not ban link

quick jasper
#

You just click it then click ticket.

near halo
#

Ok

quick jasper
#

Then after you do that you wait.

near halo
#

How long will this problem take to solve?

#

Bro

oak iron
#

Few people can help with VIP, please be patient.

#

Shouldn't take too long.

proud fable
#

@balmy cypress ty for fixing the problem top lad, sorry for pestering you!

balmy cypress
glacial wagon
#

@balmy cypressI’m banned from the competition

#

And then, out of nowhere, you’re banned

quick jasper
#

!appeal @glacial wagon

marble mantleBOT
#

Hey, @glacial wagon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

glacial wagon
#

I already filed an appeal

mossy grove
#

/ticket

marble mantleBOT
#

Hey, @mossy grove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

quick jasper
glacial wagon
#

I didn’t do anything, and somehow I got banned from 6D 14H

quick jasper
#

Just wait for them to contact you on your appeal.

oak iron
glacial wagon
#

Can I be back in 10 minutes

oak iron
#

You should be unbanned but it's best to wait a bit before connecting to prevent any problems, so yes you should be able to play.

#

If you are still unable to connect feel free to dm me.

glacial wagon
#

Okay, thank you very much!

oak iron
#

Np! 😄

fluid sluice
#

problem with my VIP even if i payed for it. stil in que

quick jasper
fluid sluice
#

sure

quick jasper
#

Then after making a ticket, wait patiently for them contact you, and help you out.

fluid sluice
#

okey thanks!

quick jasper
#

No problem (:

fluid sluice
#

:>

red minnow
#

tomek on this server

#

sending people scam links.

quick jasper
near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

harsh moss
#

Where is the wipe for us 3x no bps?

kind shuttle
#

3x wipe???

quick jasper
#

Were looking into it

rich crescent
#

when is 3x wipe

quick jasper
reef lake
#

I didn't cheat on rust and my account was banned by mistake. Can I recheck my account?

#

us main

quick jasper
marble mantleBOT
#

Hey, @reef lake

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

reef lake
#

I didn’t appeal. I went in and showed that the appeal was rejected.

quick jasper
#

Whats your steam ID 64?

reef lake
#

76561198409315503

reef lake
reef lake
willow galleon
#

any1 gonna wipe the 3x us np bps

quick jasper
#

!appeal @wise arch

marble mantleBOT
#

Hey, @wise arch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

reef lake
#

Can you help me see my problem

haughty sail
#

bro when is 3x us no bps gonna wipe

upper whale
#

whats up with the the players is offine we fowarded to eac message

#

when they are online lmao

quick jasper
haughty sail
#

when is 3x gonna wipe

upper whale
# quick jasper What do you mean?

well we made a ticket on a person n hes online n the ticket message send we sent the info to eac for a scan cause the player is offline

#

but he is online lol

quick jasper
upper whale
#

he made the ticket 10mins ago n the message just got sent

#

tired of dying to kids with esp its cringe and nothing happpens

reef lake
lavish heart
#

is switching members bannable on eu 3x no bp's?

timber bridge
lavish heart
#

they cant return as their own team?

timber bridge
lavish heart
#

so they can be joining and kicked once?

timber bridge
# lavish heart so they can be joining and kicked once?

Yes, you can switch members; They just cannot return to the team afterwards. If they return that is banable as that is considered member cycling. They can continue to play on the server but if teaming is detected that is also banable.

lavish heart
#

oh oke then its fine

#

cus im 3 man right now

#

but might have some friends joining other day

timber bridge
#

So they can only be kicked once and not return to clarify.

lavish heart
#

yeah i understand

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

mellow cairn
#

!appeal

marble mantleBOT
#

Hey, @mellow cairn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

near halo
#

finally im unmuted

#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

rancid harbor
#

<@&274980199668645888> us main racist spammer 😦

quick jasper
#

On it.

timber bridge
rancid harbor
#

Ok

quick jasper
#

Do you have a screenshot @rancid harbor

#

if so dm me.

rancid harbor
#

I do not 😭 but that was the guy

quick jasper
#

Alright.

rancid harbor
#

Do i use /ticket ingame or in here? sorry new to it

quick jasper
#

In game.

rancid harbor
#

Ok

quick jasper
#

!appeal @glass storm

marble mantleBOT
#

Hey, @glass storm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

lavish heart
#

did i get banned from eu 3x no bps?

#

because i got kicked

warped vapor
#

i think the 3x eu crashed

lavish heart
#

pls no rollback

warped vapor
#

if rollback i will be very sad

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wispy loom
#

Looking into 3x EU

warped vapor
earnest relic
#

I thought I got ddos

#

xD

wispy loom
#

Looks like it's down

warped vapor
#

is it role back

wispy loom
#

It will load the most recent save

warped vapor
#

oh long was that

wispy loom
#

Not sure how long rollback might be

warped vapor
#

fuck

balmy cypress
wispy loom
#

3x EU is back up
connect 3x.rustoria.uk:28015
@lavish heart @warped vapor @earnest relic@coarse badge

earnest relic
#

Ty😁

quick jasper
#

!appeal @stark crown

marble mantleBOT
#

Hey, @stark crown

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

lucid wave
#

!appeal

marble mantleBOT
#

Hey, @lucid wave

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

stark crown
blissful iris
#

Why do I keep getting kicked for "Player Tick"

lucid wave
toxic imp
#

!appeal

marble mantleBOT
#

Hey, @toxic imp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

toxic imp
proven heart
#

!appeal

marble mantleBOT
#

Hey, @proven heart

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

proven heart
#

anyone else getting banned instantly for "hacking" ?

balmy cypress
#

Looking into this now

#

join if you'd like to speak in voice

void mauve
#

hey im banned for playing with a hacker and i have no idea why, i didnt know i had ever played with a hacker and now im looking to team up with my new friends and i cant get on

#

how do i resolve this

stark crown
#

anyone here know why i got a 2 week ban for something i didnt do (ASSOCIATION) but my other teamates only got 5 days when im just as equal as them although i got 2 weeks. i just wanna play force thats all

void mauve
#

how long does it take to wait for support

lament herald
marble mantleBOT
#

Hey, @void mauve

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

lament herald
marble mantleBOT
#

Hey, @stark crown

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

raw cliff
#

there is literally a guy scheating on EU SMALL, has 63h killing my whole group with 1 mag in semi silencer, and no admin is doing shit, i reported him like 20x times

timber bridge
raw cliff
#

yes, but i LOST ALOT ALOT ALOTF o stuff to him, more that a box of guns

timber bridge
raw cliff
#

hes ben just walking around and opening all of the stashes wtf

#

no, i forgot to have my recording on

#

just please take a look at it, its just no fun (when u have or u guys have time)

timber bridge
raw cliff
#

nah sorry dude going off, my whole group left because of him, maybe tomorrow, but i hope his gone by then

timber bridge
warped vapor
#

help there is hackers on the 3x eu that are espn and such i have proof they just raided me

timber bridge
marble mantleBOT
#

Hey, @warped vapor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

timber bridge
warped vapor
#

can i jsut send you a video

timber bridge
warped vapor
#

they are still at the raid

raw cliff
#

fun.

timber bridge
#

You can either upload it to YouTube or streamable so you can submit it

warped vapor
#

is there a role back on loot or is that just it

timber bridge
raw cliff
#

ye , probally only if u hvae proof what u had

#

so if i die to cheater i dont get my stuff back?

warped vapor
#

/ticket

marble mantleBOT
#

Hey, @warped vapor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

timber bridge
raw cliff
#

:/

#

they took my explosives 😂 🥵

#

they just pro player

#

faking cheaters

timber bridge
# raw cliff :/

Admins don't remove anything so if you know where they live you could get your stuff back that way possibly.

warped vapor
#

i dont man they just jumped me

#

and raided

#

me

raw cliff
#

ye ye. gona need to farm and shit. i have no interest in this shit, spent 8h just to lose it in 1.2sec

timber bridge
warped vapor
#

man but they cleary have been on long enough to get boom and shit all todays work gone in an instant

#

plus it a 4man

#

its not letting me make a ticket

timber bridge
warped vapor
#

everytime i try to submit is just give me the run down on ticket usage

#

is it because mine is too long

#

i am doing /ticket add <my reason and video support> and it just give me how to use ticket

timber bridge
warped vapor
#

yup i had t o make 3 tickets

#

shits ass like how did they not get banned yet

timber bridge
warped vapor
#

not everyone is awake

#

just unfortunate

timber bridge
# warped vapor just unfortunate

Yes it is. We will do our best and try to get to this ticket as soon as we can. Our admins work very hard to get to everything.

warped vapor
#

how long does it take on average?

timber bridge
#

Sometimes less.

warped vapor
#

thanks

timber bridge
vital igloo
#

/ticket

marble mantleBOT
#

Hey, @vital igloo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vital igloo
#

!appeal

marble mantleBOT
#

Hey, @vital igloo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

oak wraith
#

/ticket

marble mantleBOT
#

Hey, @oak wraith

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slow birch
#

Quick question the leaderboards on the site do you know that they are not updating correctly at the minute is there anything I can do to get my stats going through properly or is it a server/site related issue?

timber bridge
slow birch
#

It don’t seem to have updated in like 6 or 7 hours which seems a bit of a big gap but it might be the case just figured I’d ask the question

#

It’s a nice feature with the team stuff as you can have that push along with the rest of the team

timber bridge
crisp hemlock
#

im confused on why im banned along w my teamates and our stuff says hacker team or whatever but no ones banned for hacking?

#

is there anyway i can talk to an admin or sum and show him im not cheating

timber bridge
marble mantleBOT
#

Hey, @crisp hemlock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

crisp hemlock
#

i sent an appeal so do i just wait like i cant talk to an actual person?

void mauve
#

same here

near halo
#

a actual person will reply to your appeal

#

until then nothing to do but wait

void mauve
#

can we talk to someone?

#

like an admin

near halo
#

try waiting in "waiting for support" voice channel

warped vapor
sturdy seal
#

I need help with my friend, He's never been banned and never shared his account and he's banned for "ban evasion", I think there has been a mistake. Also he can't appeal because he's been banned before and he appealed and his appeal was rejected, Then he spoke to an admin in DMs and got unbanned, Now when he try to ban appeal it says that he was rejected.

elder jasper
#

go on support

#

and wait

mellow glen
sturdy seal
brisk bluff
marble mantleBOT
#

Hey, @elder jasper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

vital igloo
#

@mellow glen can we talk

#

Same the with the ban evasion

#

it had to of been a mistake

mellow glen
marble mantleBOT
#

Hey, @vital igloo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

vital igloo
#

im sitting in waiting for support VC

smoky wraith
#

?report

marble mantleBOT
#

Hey, @smoky wraith

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

smoky wraith
#

/ticket

marble mantleBOT
#

Hey, @smoky wraith

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

elder jasper
#

!appeal

marble mantleBOT
#

Hey, @elder jasper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

tiny quest
#

how can i auth on rust

#

!auth

marble mantleBOT
#

Hey, @tiny quest

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria Link

Link your accounts with Rustoria for rewards!

dreamy raptor
#

can i get a mod in support voice please

fierce terrace
#

I just got kicked for “Hacking”😂wtf. Was watching a YouTube video on stash locations and got the boot

dreamy raptor
#

same

fierce terrace
#

That’s messed up

zealous kettle
#

!appeal @fierce terrace @dreamy raptor

marble mantleBOT
#

Hey, @fierce terrace

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

dreamy raptor
#

appeal for what wtf

#

yo is this forreal

fierce terrace
#

What’s there to appeal? Just fix it please

#

Wow…

#

JR I added you

inland mason
#

Cant sure why I got ban due to "Ban Evasion"

#

How I can evasion ban..? what is it mean?

mellow glen
#

It means you were banned from our servers

#

on a previous account

inland mason
#

first time Play 😄

dreamy raptor
mellow glen
#

and are trying to play on a new account

fierce terrace
#

Yes JR

#

Featureyourpanther

inland mason
mellow glen
inland mason
#

and Internet