#support

1 messages · Page 1516 of 1

dry violet
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are u checking our case? any feedback? 😦

spare widget
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@dry violet Can you join Waiting for Support?

dry violet
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ok

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im here

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chilly.willy

cedar latch
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i cant join

stray marsh
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One moment, let me check a few things

cedar latch
stray marsh
#

Try now

cedar latch
#

oh damn.. thanks ❤️

valid bloom
#

hey

spare widget
#

Hey! 🙂

frail elm
#

@spare widget we was disbanned, and now we have peopple in our base...grow master is in our base...

lime summit
#

They have disbanded us and now we have people in our house, now how do we solve it?

#

because we banned for no reason , we are playing on this server like a 3 wipes in a row

torn latch
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@stray marsh guy cheating on us medium, full auto bolty apparently name is <blank>

opal sequoia
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US Medium hackers wrecking havoc rn

spare widget
#

@lime summit Sorry, no idea who you are. Can you please post your Steam 64 ID so I can look into it?

opal sequoia
#

flyhack, rapidfire

marble mantleBOT
#

Hey, @torn latch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spare widget
#

@torn latch @opal sequoia Best thing to do always is send in a detailed ticket with "/ticket add (your report)" in-game and combine that with an F7 to also report to EAC

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Obviously not calling it out in chat either is very helpful

opal sequoia
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it's been reported.

tight ivy
#

zenzen can you help me with some stuff

spare widget
#

@lime summit You should be fine to connect in 5-10 minutes

tight ivy
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regarding upgrade base function on 10x no bp eu

spare widget
#

I would assume already actually, alex.

dry violet
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@spare widget he can connect but there are some ppl on our base bcs our doors were open when u banned us 😦

spare widget
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@dry violet Sorry, I can't interfere otherwise with anything to do with in-game stuff. It's unfortunate when there's an interruption for whatever reason but I tried to speed up everything for everyone

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In most cases they would have remained banned for 7 days anyways

north crest
near halo
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Exceeding group limit of 5, its perma ban?

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nice one squazzy you idiot

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I come back np

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I dont need script

near halo
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told u u was teaming

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Np

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Im not teaming

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you was

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I change the team

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Its different

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you was literally 7 man earlier but i couldn’t be fucked to report ya

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7??

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yea

verbal jackal
near halo
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Im bNned not because u

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your clan + pvp gods

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U think u are the best

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nah just knew you was breaking the rules

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But u use sceipts, im not like u

verbal jackal
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Can we keep this outta support please?

near halo
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yea sorry park

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Ahahah suckysuckytime

verbal jackal
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All good man, feel free to DM each other if you’d like to argue but here ain’t it.

near halo
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I dont talk with scripters

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Hey park

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Exceeding its perma?

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Or wipe

verbal jackal
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Squazzy, to appeal your ban you can visit https://bans.rustoria.co When you try logging back into the server, what does it say on your ban reason?

near halo
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Exceeding

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Group limit of 5

verbal jackal
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Does it give you a date/time?

near halo
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No

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permed then ahhahaha

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if it says date/time its not perma if not its perm

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you can still appeal however as park said

verbal jackal
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That would be correct

near halo
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I paid for other acccpunt

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Np

verbal jackal
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Okay!

near halo
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so ur saying ur ban evading ?

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xd

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No, exceeding limit

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i am joking

timber bridge
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🤦‍♂️

verbal jackal
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@near halo @near halo Yall don’t need to intervene, I can take care of it, thank you.

near halo
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Its joke i banned for playing with cheater 7 days

near halo
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But rxceeding group i got perma?? Ahah

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Its joke??

verbal jackal
near halo
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Ok thanks

verbal jackal
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You’re welcome.

near halo
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Done park. Np sorry for talking with script on support chat

modern gazelle
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@balmy cypress pay up

near halo
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💀

dreamy minnow
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🤑

tight ivy
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@north crest i forgot that i typed

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My base needs 8k hqm to upgrade , i have 9k on tc i dosent upgrade

spare widget
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@lunar pulsar Hey, can you join Waiting for Support?

lunar pulsar
tight ivy
#

can you help me too zenzen ?

spare widget
#

About the building upgrade?

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@tight ivy Try it with the mats in your inventory- make sure you have every one you need and you should be fine

near halo
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loaded in and got a perma banned hello????

tidal crater
#

where would one make a ticket

stray marsh
marble mantleBOT
#

Hey, @tidal crater

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hollow bough
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

solar sleet
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I would like to speak to a admin

hollow bough
#

<@&274971100184576010>

timber bridge
timber bridge
# hollow bough <@&274971100184576010>

Please leave a brief message explaining any issues you are having so the proper staff member can assist you. If you are having an issue in-game please use the /ticket system in-game.

hollow bough
timber bridge
hollow bough
lament vector
#

just realized im paying for vip... yea i need that canceled immediately. it wont let me log into ur guys' site, it says this. "There have been too many login failures from your network in a short time period. Please wait and try again later." i havnt even tried to log in today besides one time...

humble wolf
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/ticket

marble mantleBOT
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Hey, @humble wolf

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

floral zealot
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/ticket

marble mantleBOT
#

Hey, @floral zealot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

muted parrot
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/ticket

marble mantleBOT
#

Hey, @muted parrot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spare prism
#

/ticket

marble mantleBOT
#

Hey, @spare prism

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spare prism
#

!appeal

marble mantleBOT
#

Hey, @spare prism

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

spiral badge
#

<@&274971100184576010> hey i just talked to someone wanting to show u clip

timber bridge
near halo
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can i talk to a admin privately?

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@stray marsh unmute me in chat

marble mantleBOT
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Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

rough forge
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what does (l) mean when kicking from a server?

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just wondering why a buddy got banned..just says banned (l) and wondering what the means

raw lily
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Your buddy will need to come here instead, we don't give out ban information to people who are not involved

rough forge
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gotcha..he is submitting the thing.. I was just wondering for my own personal knowledge

raw lily
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Without seeing the ban, it's hard to tell.

near halo
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my 1 hour mute just got up and now that i try to connect it says 1 hour again

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this is dumb

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yo admins wanna respond

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<@&274971100184576010>

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<@&393554009799000064>

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and im not waiting 1-3 business days for a 1 hour ban appeal

marble mantleBOT
near halo
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^

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76561199137400621

zealous kettle
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When was the last time you attempted to connect?

near halo
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like 2 mins ago

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and rn

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its workin now

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i think

zealous kettle
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Alright, let me know if there are any further issues!

radiant halo
#

Why can't i i find anymore eu modded servers

pearl shoal
#

!ticket

marble mantleBOT
#

Hey, @pearl shoal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

cyan meadow
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!ticket

marble mantleBOT
#

Hey, @cyan meadow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wicked fractal
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/ticket

marble mantleBOT
#

Hey, @wicked fractal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wicked fractal
#

!appeal

marble mantleBOT
#

Hey, @wicked fractal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
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what does take a break mean when you get banned?

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like how long is it?

versed geyser
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since when do u get banned for saying k y s?

oak iron
versed geyser
#

yes

neon dock
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!appeal

marble mantleBOT
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Hey, @neon dock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
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I've already sent appeal, when will I know the answer? and where will i get the answer

neon dock
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/ticket

marble mantleBOT
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Hey, @neon dock

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
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<@&274971100184576010> I've already sent appeal, when will I know the answer? and where will i get the answer

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My friends got the same ban, but mine was permanent why?

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Any staff can help me?

wispy loom
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You'll just have to wait for when your appeal gets reviewed

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You're verified, so you'll get notified on Discord

near halo
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But my friends took the same ban and their time appears and not me

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i dont see anything

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on chat

raven mist
snow zephyr
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cheater

marble mantleBOT
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Hey, @snow zephyr

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

torn pawn
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@severe yarrow

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how are the scripts buddy

near halo
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straight bussin

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Hey @raven mist

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Yes empty

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But my friend with same ban, says 3 days, why i got perma??

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I just need reason

bleak talon
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EU MAIN DEAD

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@wispy loom hey bro,server eu main down

wispy loom
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Cheers, looking into it

wanton turret
#

main down !! ?

sinful compass
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yes is it...

timid hollow
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EU main down

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DDOS?

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@wanton turret Hey dude xD

wanton turret
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yoo @timid hollow

raven mist
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We're looking into main

wanton turret
#

i need cctv n laptop ,, sell me before the server is up lol

timid hollow
#

lol

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I need them too bro, I have 0 got raided by Korean zerg last night

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rebuilding

wanton turret
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shit

timid hollow
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Are you solo?

wanton turret
#

well yeah

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i got this dude with me ,, but hes doing nothing ,, 1 hour a day

timid hollow
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lol ok

wanton turret
#

u welcome to join

timid hollow
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I added you on discord so we dont spam support chat

wanton turret
raven cargo
#

shenzyyy could u help me please?

wispy loom
#

EU Main is back up
connect main.rustoria.uk:28015

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@bleak talon @wanton turret @timid hollow

bleak talon
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tnx bro

wanton turret
#

ty

teal stirrup
#

Hi, we didn't know that the group limit is 3 on the '5x NO BPs' server. We have been banned from the server. Can you help me? Game name: NightKiss

marble mantleBOT
#

Hey, @teal stirrup

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

blissful pebble
#

<@&274971100184576010> <@&415898423460626432> Hello, I was banned for living in a flying rock. It was fixed and i wanna appeal again.

marble mantleBOT
#

Hey, @blissful pebble

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

blissful pebble
#

I already tried but it was denied and i cant appeal again, i need Admins

near halo
#

@ancient slate

ancient slateBOT
#
Musical Tune

My prefix for this server is <<
Want to see all the commands available? Use <<help
Found a bug or facing any issues? Click here to join my server.
Want to invite the bot? Click here to invite the bot.
Want to support us more? Click here to follow me on Instagram.

near halo
#

<<help>>

#

<<help

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@raven mist u can help me??

hollow bough
hollow bough
near halo
#

@slate remnant i got banned perma maybe because exceeding the group lkmit of 5

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But my friend got the same ban and have 3 days

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Why i got permamm

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??*

hollow bough
near halo
#

I did

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Im trying to talk with admin

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Its better, i can explain

hollow bough
#

Then please go into the waiting for support vc and an admin or chat moderator will be with you as soon as they can

near halo
#

I dont speak english bro, i cant go voice chat

raven mist
near halo
#

1 second, i go take my steamid

#

76561199110753845

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@raven mist

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uhhh how comes ive gotten this message but i didnt buy any perk or anything?

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its the actual bot btw

raven mist
near halo
#

Ok thanks, bro

#

I can talk with u shenzyy, on pvt??

raven mist
near halo
#

100%

raven mist
near halo
#

Ok thanks

#

i can run through my purchase history on the website

hollow bough
#

Please do it would be much easier to help with more information

near halo
#

shit the websites had an update or something lmfao how do i get to my purchase history on it

#

wait nvm im dumb

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wrong page donate page looks normal

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oh wtf

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i got gifted eu main vip nvm then

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then it just expired

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sry lmao its fine i was just a bit confused i thought i had paid for something extra without knowing

hollow bough
#

That’s perfectly ok

gritty cosmos
#

Theres a guy speedhacking around

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like geniunly flying around tripling people.

hollow bough
gritty cosmos
#

I sure hope they will as he's flying around the island. killing 2 roamteams.

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Was kinda expecting anti hack to pick it up tbf.

rotund vigil
#

/ticket add 76561199013930959

marble mantleBOT
#

Hey, @rotund vigil

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rotund vigil
#

<@&274971100184576010>

#

ban him 76561199013930959

old copper
#

<@&274971100184576010> ban this guy /ticket add 76561199013930959

compact parcel
#

@old copper @rotund vigil

old copper
#

hes legit killing everyone hes speedhacking

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aimbotting everyone

compact parcel
#

To create a ticket you have to do it ingame

old copper
#

@compact parcel we did already and no one banned him

compact parcel
#

@old copper he's been banned

#

He was banned even before you @ us

#

Creating a ticket ingame is the fastest way for these issues to be dealt with BigBueSmile

hollow bough
#

^^^^

old copper
#

u banned him after we lost around 10 aks to him admins should be active in the server when its popping everyone was reporting him

#

@compact parcel

raven mist
#

He was banned 10 mins after the first ticket came in

raven mist
#

We cannot monitor every player 24/7 i'm afraid

turbid kernel
marble mantleBOT
#

Hey, @turbid kernel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

turbid kernel
#

i cant i dont have steam auth

regal tide
#

Rustoria EU-small s3 there is a guy just headshoting everyone he is sitting on his furnace base

#

his account is private and he has a vac ban from 1 day ago

#

can an admin pls just get ride of him

wispy loom
wispy loom
regal tide
#

/ticket

marble mantleBOT
#

Hey, @regal tide

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

regal tide
#

i made a ticket now but i forgot to add something do i just make another ticket

wispy loom
#

Yeah

turbid kernel
#

@wispy loom yeah i cant log into it i have to repay my phone bill because i lost the app

shell dirge
#

Throws it out with an error. How to solve

wispy loom
rustic quest
#

admin im in support

#

anyone got 2 mins? rq

cloud gust
#

hello can an admin join pls

#

i got muted for saying a players name "FAGGOTINNI

sick lance
#

do i get an explanation for denial for my ban appeal?

#

if not it’s chill i’m just wondering

cloud gust
#

@cunning tulip

turbid kernel
#

@cloud gust me too lmao - orgasmic chicken

#

they said they cant do anything about it

cloud gust
#

bruh

#

ban the players with the name if its mutable

#

this is stupid

#

about to get raided and im banned for an hour

#

@cunning tulip

neat pumice
cloud gust
#

eu long

neat pumice
cloud gust
#

my neigbour named "FAGGOTTINNI" was shooting hvs at my base so i said i chat "wtf are u doing FAGGOTINI" AND IM BANNED

neat pumice
hoary oasis
#

ВЫ НЕ СЛУЧАЙНО НЕ МОЖЕТЕ ПОТСКАЗАТЬ ДО КАКОГО ЧИСЛА Я ЗАБАНИН НА СЕРВЕРЕ RUSTORIA ВЗАРАНИ ВАМ СПАСИБО

marble mantleBOT
#

Hey, @hoary oasis

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

bronze gyro
#

Someone just used the boat / car wall glitch to get into our base

lament herald
#

!ticket

marble mantleBOT
#

Hey, @lament herald

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

bronze gyro
#

Ticket ID 144

lament herald
#

If you have already made a ticket admins will look in to it when they have a chance.

north crest
#

What server?

bronze gyro
#

3x eu no bps

#

they're still outside, trying a different wall now

#

my in game name is the exact same as discord if you want to hop on and see them doing it

dry knot
#

Hello

north crest
dry knot
#

I am on rustoria us main and for some reason I cannot move at all

#

Tried relloging twice and killed myself a ton of times

bronze gyro
# north crest We'll take a look

Thank you, they got to our gun box, broke it through the wall, then looted it and killed us through the wall. You can't see them when they do it either

floral trail
#

trio 5x down

rancid obsidian
#

5x no bps crashed

bronze gyro
dry knot
#

I think a staff member accidentally froze me but forgot to unfreeze me

#

Can I be unfrozen please?

lament herald
#

!appeal @dry knot

marble mantleBOT
#

Hey, @dry knot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

dry knot
#

I haven't been banned though just frozen

wispy loom
dry knot
#

Rustoria us main

native solstice
#

trio 5x down

bronze gyro
#

@north crest [PEG] is the clan and Charlz is the username

wispy loom
#

Are you able to move anything in your inventory?

north crest
bronze gyro
#

yes

dry knot
#

No I can't access my inventory at all.

#

All I can do is check my map and do emotes

tardy stirrup
#

fix the trio pls

wispy loom
lapis ingot
lament herald
dry knot
#

uhm I don't think so?

wispy loom
#

We're aware of Trio 5x, looking into it and working on getting it back up

wispy loom
dry knot
#

ok

floral trail
#

i love you zenzen

rancid obsidian
#

@spare widget we love you

floral trail
#

we just want you to know you are loved

#

can i take you to homecoming?

rancid obsidian
#

😉

floral trail
#

thresome???😳

near halo
#

whats wrong with trio 5x

dry knot
#

Accidentally left vc

#

Can you move me again @wispy loom

near halo
#

stfu

rancid obsidian
#

ever

rare ermine
#

its being a few months since my friend has being banned for association is there any other way to get him unbanned

lament herald
#

He needs to make a ban appeal. @rare ermine

floral trail
#

no cheating piece of shit

rare ermine
floral trail
#

then stfu

#

cheater scum

marble mantleBOT
#

Hey, @floral trail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lament herald
rare ermine
rancid obsidian
#

who?

floral trail
#

dont care. stay banned

rare ermine
floral trail
#

good

slow laurel
#

mfs playing wit cheaters and still talk in disc

#

bold

rare ermine
#

dont make assumptions, mistakes can happen

little mountain
#

ETA on the 5x trio

slow laurel
#

like you?

near halo
#

did trio 5x get ddos?

final chasm
#

is it just me or did everyone get kicked of trio 5x

lament herald
#

The admins are looking in to the problem.

little mountain
#

I think so

near halo
#

yea i think it got ddos

rare ermine
lament herald
spare widget
#

@rare ermine You can have your friend DM me if you'd like

rancid obsidian
#

ZENZEN WE LOVE YOU

rare ermine
#

but he has literally 8000 hours and is playing in all servers

floral trail
#

I LOVE YOU ZENXREN

stray marsh
#

Trio will be back in 3-4 minutes. Booting now.

spare widget
#

Thanks lol

#

Okay, have a good day

rancid obsidian
#

I LPOVE YOU ZENZEN

floral trail
#

CAN I TAKE YOU TO HOMECOMING???

spare widget
rare ermine
#

a few months should be enough to prove his innocene

slow laurel
#

we ❤️ zen zen

stray marsh
wispy loom
#

Trio 5x is back up
connect trio5x.rustoria.us:28015

sick lance
#

I got banned for exceeding group limit which i never did, then wait till my ban endes and I still cant play? can i get an explantion for this bs?

lament herald
#

!appeal @sick lance

marble mantleBOT
#

Hey, @sick lance

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

sick lance
#

i already appealed

#

thats not the issue my ban timer is up but i am still banned

lament herald
#

Did you get a response?

#

Make a new appeal.

#

And explain that.

sick lance
#

do u get perm banned for exceeding group limit?

spare widget
#

@sick lance Looks like you're not banned

sick lance
#

my game is saying otherwise should i restart my computer?

spare widget
#

Sometimes takes about 10 minutes to process from when it lifts

#

Definitely seeing on our end that it's fine. Just unfortunate timing probably with you trying to connect

sick lance
#

ah its all good thanks for the help

#

❤️ u

spare widget
#

No problem, always feel free to ask whatever. Let us know if you're still having issues in about 10-15 minutes. Wouldn't try to connect until then

#

Take it easy 🙂

sick lance
#

you too!

analog lion
#

hi i need admin for payment support

dark radish
analog lion
#

thnx

near halo
#

this guy on rustoria us main is griefing in outpost with a horse

#

trapping and killing people into fires.....

lament herald
#

!ticket @near halo

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

can yall take care of this guy ive submitted 2x tickets

lament herald
#

The admins will look in to it when they have a chance. They have a lot of tickets to look through so please be pacient.

wispy loom
#

Horse griefing is not bannable, it's a common griefing method but our admins don't interfere with gameplay

dry knot
#

Why was the horse removed though?

stray marsh
#

What horse?

dry knot
#

My horse

stray marsh
#

Good question. Maybe he went back to the pasture. I'd go look for him.

dry knot
#

bruh

#

I was riding him and he vanishes

stray marsh
#

Definitely weird

dry knot
#

Yeah... not like an admin deleted him.

stray marsh
#

Yeah, not anything like that

lavish heart
#

how do i know if i got banned?

spare widget
#

@lavish heart I'll check

#

Should be fine- I believe the server crashed and should be back up asap

lavish heart
#

ah oke

#

no rollback right?

spare widget
#

I can't ever say- sometimes there can be a couple minute one, depends on the last save

gritty meteor
#

How Do I earn points

spare widget
#

@gritty meteor https://rustoria.link/ Log into there and link your account with your discord. Don't worry about YouTube since it doesn't link due to Google's API. I think Twitch might be having an issue as well but otherwise should be fine. Wait 5-10 minutes after and do /auth in-game. Should be able to earn points and use the shop (/s) on the modded servers that have it

gritty meteor
#

Wonderful! Thanks

spare widget
#

No problem- have a great day blobthumbsup

sweet ginkgo
#

Was crafting about 300-400 explosives and server crashed is there anything to do about it

simple grove
#

why remove

stray marsh
simple grove
#

oh i thought this was general

modern stirrup
#

any support ?

sweet ginkgo
#

I could use support or more like answer is there anything to do about what i just asked

wispy loom
#

Unfortunately not

sweet ginkgo
#

Alright

gritty meteor
#

Is there a way to turn off automatic door closing

spare widget
#

@gritty meteor /ad

#

,/ad 5-30 to turn on or adjust

gritty meteor
#

Legend

neon saddle
#

!appeal

marble mantleBOT
#

Hey, @neon saddle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

neon saddle
#

any moderator that can look at appeal? 🙁

timber bridge
neon saddle
#

yea ik it takes long thats why i asked

marble prawn
#

!appeal

marble mantleBOT
#

Hey, @marble prawn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

neon saddle
#

ty whoever accepted

north crest
neon saddle
#

hacking

#

but i was on a vpn

#

thought that was allowed here

north crest
north crest
neon saddle
#

yea i understand

north crest
#

but yeah, give it 5-10 min to sync up

neon saddle
#

alright

marble prawn
#

empress can you hlep me with this shit please

timber bridge
marble prawn
#

i got banned for the stupist reason ever, i got banned for exceding the group limit of 3 when i kicked 2 of the guys i got banned

#

@north crest

north crest
marble prawn
#

i was going to

#

but they put in the codes and they had tc auth i was going to remove bags and clear tc bug i got banned before i could

north crest
#

Do all that before inviting the new people, and you cannot invite the people you kicked back.

marble prawn
#

can i get an unban then i just made a ticket but it states im not banned

#

yet i load and im banned

#

as well as the new people im trying to play with

north crest
marble mantleBOT
#

Hey, @marble prawn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

timber bridge
marble prawn
#

"can i get an unban then i just made a ticket but it states im not banned"

lost pike
#

where i can report scrubs?

wispy loom
marble mantleBOT
#

Hey, @lost pike

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

pliant jungle
#

/ticket

marble mantleBOT
#

Hey, @pliant jungle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tawdry stirrup
#

/ticket

marble mantleBOT
#

Hey, @tawdry stirrup

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

twin hill
#

<@&274971100184576010> i have boosted but cant take the kit

stray marsh
torn pawn
#

@stray marsh he end up banned yet?

twin hill
stray marsh
#

Try /auth

twin hill
#

thx

torn pawn
#

Irish I have dmd you bud

gritty meteor
#

Is there like a kit preview?

lost pike
#

name beast private profile vac ban on it 600 day ago runing around naked with silenced bolt

#

on eu main

#

thats normal?

wispy loom
#

The things you mentioned don't necessarily mean the player is cheating though

short fox
#

how do i claim the auth kit

wispy loom
#

/kit Discord

#

In-game

gritty meteor
#

Is there a donation kit preview?

zealous kettle
lime edge
#

hello?

swift gale
#

/ticket add

marble mantleBOT
#

Hey, @swift gale

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lime edge
#

!appeal

marble mantleBOT
#

Hey, @lime edge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

boreal sand
#

!appeal

marble mantleBOT
#

Hey, @boreal sand

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

swift gale
#

!appeal mammoth, hunter, and I were only playing a trio together and we got banned for exceeding group, we are only trio and not teaming

marble mantleBOT
#

Hey, @swift gale

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

glacial lava
#

can you help me? for report 1 player chater ?

odd pecan
#

/ticket add

marble mantleBOT
#

Hey, @odd pecan

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

odd pecan
#

!appeal

marble mantleBOT
#

Hey, @odd pecan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

<@&274971100184576010> can i please get help

boreal sand
#

!appeal

marble mantleBOT
#

Hey, @boreal sand

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

@boreal sand @lime edge Hello guys, I was talking with Andrew right now, the only thing you guys can do is appeal, best way to get in touch with our admins. Answers take 1-3 business days.

boreal sand
#

alrighty the server wipes in that time frame though right?

near halo
#

yes, today is Saturday so next wipe is Tuesday ( for the trio 5x )

#

If you guys need anything else, feel free to pm me and ill try my best to help. Have a great day!!!

boreal sand
#

how do i get back to my appeal chat?

near halo
#

in the 1-3 days, refresh the page and you will be able to see it there.

#

You can't type after sending the appeal, just wait for the answer.

lusty quarry
#

kid named .SCAR the R is backwards is using aimbot esp on triop 5x no bps us

lime edge
#

My appeal was accepted but I'm still banned?

#

@near halo

near halo
near halo
earnest arch
#

legit getting door camped by a 4-5 man on a solo duo trio server

marble mantleBOT
#

Hey, @earnest arch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

earnest arch
#

admins on these servers are fucking dog created tickets raided a base w 6 fucking bags on a trio server take care of youre fucking servers

pallid blaze
#

<@&274971100184576010> i just got banned for play elsewhere can i pls talk to someone

#

@spare widget

mellow glen
#

they cant just drop everything to answer yours

earnest arch
#

dude its a 6 man w 2 hackers on a trio server feel like thats kinda big

mellow glen
#

tickets are handled as they are received

pallid blaze
#

water is there any active admins i can talk to pls i just got banned for play elsewhere

earnest arch
#

put in an hour and a half ago been getting door camped all day by a 6 man on a trio active admins dont do shit

mellow glen
#

some tickets require more time than others

spare widget
mellow glen
#

not to mention

#

our admins have real lives

pallid blaze
#

@spare widget can we pls talk in waiting for support

mellow glen
#

not all of them can be on 24/7

earnest arch
#

you say our like youre an admin

#

thats why you have multiple when you have such a populated server

pallid blaze
earnest arch
#

thats not rocket science

mellow glen
pallid blaze
#

@spare widget pls man..

spare widget
#

@pallid blaze I have nothing to do with it. Please wait a minute- I've already let the admin handling your situation know that you're looking to appeal

pallid blaze
#

i only have 500 characters to type in the ban appeal. i need more but i can shorten it.

spare widget
#

Don't worry about it- the admin will talk to you I'd assume

earnest arch
#

goodluck on your ban appeal rain hope it works out

spare widget
#

@earnest arch Checking on that by the way

earnest arch
#

thank you ZenZen

spare widget
#

No problem

#

@earnest arch Do you want to join Waiting for Support?

pallid blaze
pallid blaze
earnest arch
#

@spare widget if im being honest i got off the server bc i havent been able to leave my base for half an hour but if its necessary and it wont take forever ig i can do it

spare widget
#

It'd be quick

pallid blaze
#

rustoria the last thing i got in rust zen

mellow glen
#

rain relax

rich arch
#

I started to play rust again and im only banned on rustoria servers

marble mantleBOT
#

Hey, @rich arch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

pallid blaze
#

@spare widget want me to hop back support

spare widget
#

@pallid blaze Not right now. Have a good evening

pallid blaze
#

ok man i can answer that issue tho now

#

all good if your busy

spare widget
#

Alright, sure, please join

near halo
#

everytime i join i get disconnected from hacking. ive never even installed a cheat lmao. idk why it happens. and ive never been banned on a steam game like 😦

pallid blaze
#

@spare widget my little brother was playing on 10x and it says unresponsive everytime he joins idk if thats because im banned or what but

near halo
#

then follow the link

#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

cloud current
#

can i please speak to an admin <@&274971100184576010>

near halo
cloud current
#

so i havent played since last night went to join today and im banned for playing with hacker. weird thing is, no one in group hacks that i know about and none of them are banned but me. idk its weird

cloud current
#

76561198817913243 @north crest

north crest
cloud current
north crest
cloud current
#

alrighty, thanks again for the quick response and help!

north crest
#

np!

cloud current
# north crest np!

alrighty, hate to bother you but i tried restarting rust and everything and it is still doing it unfortunately. :/

cloud current
wary osprey
#

US Main is having some serious FPS drops

lyric rivet
#

why did i just get banned>

#

said my teammate was hacking but im so lost rn

#

please get back to me whenever

marble mantleBOT
#

Hey, @lyric rivet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tawdry jetty
lyric rivet
#

yea it says playing with hackere

#

he has a crosshair is that why hes banned?

near halo
#

bro

#

Wait i got banned for cheating idk

tawdry jetty
lyric rivet
#

ok

tawdry jetty
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

lyric rivet
#

i just appealed pls get to me when possible

lone yacht
#

I need an admin pls

lyric rivet
#

it says i dont appear to be banned but im obviously banend

near halo
mellow glen
tawdry jetty
mellow glen
#

but i can try and assist

lone yacht
#

Someone is in my base bagged by accident and they are saying they are Admins please clarify

mellow glen
#

uhh

lyric rivet
#

wtf is going bro

mellow glen
#

do you mean you bagged them?

lone yacht
#

10mb clan saying they admins

#

New guy on team

mellow glen
#

admins dont play on our servers

#

so it wont be an admin

near halo
lyric rivet
#

it litterally says i dont seemed to be banned to

#

wtf is going on bro

#

am able to get in direct contact with an admin?

tawdry jetty
#

@lyric rivet for you as well

lyric rivet
#

im connors teamate bro

near halo
#

wait what did i do

lyric rivet
#

1-3 business days are u kidding me bro. I litterally just got a ak bro and instantly false banned or someshit

near halo
#

i have a vod and everything

lyric rivet
#

whatever bro ill just wait ig man

tawdry jetty
north crest
lament vector
#

i need someone to cancel my vip now... i dont want to have to resort to a chargeback. i legit cannot log into ur guys' website. tells me too many attempts from my network which is a lie because i just got on today..

north crest
valid robin
#

got banned for exceeding on trio we kicked 1 for another then got banned

marble mantleBOT
#

Hey, @valid robin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tawdry jetty
near halo
#

I did

#

I put the link of the vod

lyric rivet
#

how do i check my appeals

tawdry jetty
tawdry jetty
marble mantleBOT
#

Hey, @lyric rivet

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

near halo
#

like not the hacking part but like what kind

#

i was using a crosshair from steam

#

CrossHair X

tawdry jetty
#

That shouldn't have triggered a ban, as that is something that I also personally use. Admins won't discuss what you did other than you know as a player what you were doing. As said you were cheating in some way.

near halo
#

i just want my friends unbanned but i would also like to be unbanned

tawdry jetty
near halo
#

but its a false ban :/

tawdry jetty
near halo
#

like was a being spectated or something

near halo
#

im sorry if im bothering you i just wanna know what happened

tawdry jetty
valid robin
#

does it actually take 1-3 buisness days to look at my ban, and its the weekened

tawdry jetty
near halo
#

Can you atleast tell me if it was like a background thing or was i like being spectated and did something fishy

tawdry jetty
near halo
#

when i do get unbanned do i get told or no

#

Am i allowed to use a vpn?

#

is that it?

tawdry jetty
tawdry jetty
# near halo Am i allowed to use a vpn?

VPN's can trigger a ban. If a cheating ban was handed out to you because of that, that would also cause your team mates to get banned for "Playing with a hacker" as well.

near halo
#

ohh okay

signal nymph
#

hey!, these kids are teaming in chat telling eachother to tp and etc..

tawdry jetty
marble mantleBOT
#

Hey, @signal nymph

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

I didnt know that i could get banned for it tho

#

I deleted it

signal nymph
#

/ticket

marble mantleBOT
#

Hey, @signal nymph

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

I will screenshare or whatever you need

tawdry jetty
near halo
#

Will my friends get unbanned?

tawdry jetty
near halo
#

so they dont have a temp ban

tawdry jetty
# near halo so they dont have a temp ban

If they do have a temp ban whenever they try to connect they will have a timer. If there appeal gets accepted but are still banned and have a timer they will have to wait out the timer.

near halo
#

so they are perm banned

#

aswell?

north crest
#

Everyone has to appeal

near halo
#

so they do get unbanned even if i am banned?

#

aslong as they appeal?

lone yacht
#

10mb one of their members yugi or the other guy in my base has speed hack he is not moving and it sounds like running non stop and that is speed hack

near halo
#

it happens a lot

lone yacht
#

For sure?

#

Ok

near halo
#

it is pretty common homie

north crest
#

It happens to me as well

#

Its a very annoying glitch

lone yacht
#

They’re still inside our base lol

#

Ya new guy bagged on in my biddies cousin lol

river pilot
#

where do i go to see a ticket i created

mellow glen
#

including how to view your ticket

lament vector
#

<@&274971100184576010> i need someone to cancel my vip now... i dont want to have to resort to a chargeback. i legit cannot log into ur guys' website. tells me too many attempts from my network which is a lie because i just got on today..

lament vector
#

ive asked for like 2 days now. i legit cannot log in to cancel it

#

water buzz off..

mellow glen
#

???

#

for sure dont listen to the staff member

lament vector
#

ur not staff

mellow glen
lament vector
#

u donated to get a discord mod...

mellow glen
#

LMAO

#

ok broski think what you want

lament vector
#

staff get paid. u legit paid to become a staff

mellow glen
#

have fun getting ur VIP canceled

lament vector
#

anyways, i need help seriously. <@&274971100184576010>

near halo
#

hes staff btw

mellow tundra
near halo
#

i would listen to him

mellow tundra
lament vector
#

aden can u cancel my vip. i legit cannot log in

near halo
#

theyre telling you what to do

#

just listen

mellow tundra
lament vector
#

i dont undestand what im supposed to do there

mellow tundra
#

Make a ticket in there

lament vector
#

i cant even type in that channel

mellow tundra
#

Read the directions maybe...

lament vector
#

how about be helpful?

near halo
#

If i screenshare to someone would it speed the process?

mellow tundra
#

How do you come in here demanding this and that, but when you are given directions you are too ignorant to read them, you just ignore us and tell us to do our jobs.

near halo
#

Or can i do anything to speed it

mellow tundra
#

I've been quite helpful and have told you what to do to get the support you need. Now it's up to you 🙂

mellow tundra
near halo
#

my ban appeal

lament vector
#

that section sends me to ur guys' website which i legit cant log into

near halo
#

i have a vod and everything

mellow tundra
#

It would not, you'll have to wait for us to review your appeal.

timber bridge
lament vector
#

or else i would of logged in and canceled the stupid shit

mellow tundra
#

?

#

Click the button at the bottom....

mellow glen
#

not enough arrows

#

big and red

near halo
mellow glen
#

like a fortnite thumbnail

near halo
#

am i just banned forever?

#

and if it gets accepted i get unbanned right?

mellow tundra
timber bridge
lone yacht
#

10mb and Olivia clan are teaming

near halo
#

it says i was hacking but i wasnt

lone yacht
#

At my base now

near halo
#

i have a vod and everything

lone yacht
#

10x

timber bridge
marble mantleBOT
#

Hey, @lone yacht

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

i deleted my vpn bc the one admin said it mightve caused my ban

timber bridge
near halo
#

no i didnt think that was why i got banned

#

it said hacking and i didnt think a vpn would do anything

#

I said I dont know what i did and then put a vopd

#

that is probably not the best thing to do there

lament vector
#

@mellow tundra thanks, sorry couldnt tell thats a button. nothing on that page says to press the button

near halo
#

but i was so confused

timber bridge
river pilot
#

!ticket

marble mantleBOT
#

Hey, @river pilot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
river pilot
#

/ticket

marble mantleBOT
#

Hey, @river pilot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

I just want to know so it doesnt happen again

#

Hello any admin available?

mellow glen
#

im not an admin

#

but i might be able to help

near halo
#

hello there

near halo
timber bridge
near halo
#

i just got banned from 10x eu server for teaming, exceeding limit

spare widget
#

@near halo Can you join Waiting for Support?

timber bridge
near halo
near halo
#

Hello yes i could but i cant speak loud cause of family sleeping

spare widget
#

It's fine, you won't need to talk much

near halo
#

sorry i keep thinking about things to ask

valid robin
#

i got banned for "exceeding group limit cuz we didnt clear every thing when we kicked one am i banned from all rustoria servers?

mellow glen
#

all bans transfer over to all our servers

valid robin
#

): alright

mellow glen
#

nothing to stress about

#

same goes for your teammates

#

as long as youre clean and they appeal

#

things will be alright

near halo
near halo
mellow glen
#

Depends, from what I can recall sometimes VPN bans come through as "Hacking" and yes assuming your friends didnt get banned for something else at the same time you did I believe a cheater association ban lasts the duration of the wipe

near halo
mellow glen
#

no worries

near halo
#

i just feel bad lol

mellow glen
#

hey man things happen

#

at the end of the day

#

its just a game

near halo
#

yeah but its a fun game and i feel bad getting the people i play with banned off of the server we play a lot

#

I didnt even kill that many people today

lone yacht
#

Jaja clan and Olivia are teaming

#

On 10 x at my base x4

#

X4 location <@&274971100184576010>

marble mantleBOT
#

Hey, @lone yacht

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

solid finch
#

i cant link twitch or youtube youtube says This app is blocked
This app tried to access sensitive info in your Google Account. To keep your account safe, Google blocked this access. and twitch says Something went wrong.

marble mantleBOT
#

Hey, @solid finch

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

solid finch
#

whats the deal with the twitch link then

stray marsh
#

I could tag you in another message, but I'll save us both time and just say same issue 😛

solid finch
#

i cant get loyal kit still

leaden girder
#

how use raffle tickets

spare widget
#

@leaden girder It's automatic- you can check the #giveaways channel normally for when it's announced. Looks like it hasn't been going on lately but I would recommend just checking back periodically

runic arch
#

hey im from au and i was just wondering if force is this week or next week?

stray marsh
valid robin
#

when will i know when someone looks at my ban appeal thingy?

runic arch
marble mantleBOT
#

Hey, @sleek ginkgo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

#

Hey, @sleek ginkgo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

stray marsh
sleek ginkgo
#

Hey is there a way for me to create a ticket for something other than a ban?

stray marsh
runic arch
#

thank you

sleek ginkgo
#

Not ingame atm

sleek ginkgo
near halo
#

rage hacker on rustoria us main

#

please check /tickets this is serious

lone yacht
#

Hey Irish you’re an admin?

#

10mb was saying they were you

near halo
#

Okay i got unbanned but do i ever get to know what happened

#

I just dont want it to happen again

lone yacht
#

On the 10x

timber bridge
lone yacht
#

Ya I know that I’m letting you know they were saying they were Irish admin

valid robin
#

it says my ban appeal was accepted but im still banned

timber bridge
valid robin
#

k

near halo
#

there is a cheater on rustoria us long his name is platypus i have a clip i would like to show the admin but cant cos the file is too big and the clips needs context

timber bridge
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

how long would it take for an admin to respond to a ticket

timber bridge
lone parcel
#

!appeal

marble mantleBOT
#

Hey, @lone parcel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

heady pulsar
#

cheating pls ban!

marble mantleBOT
#

Hey, @heady pulsar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

heady pulsar
#

submitted go ban thx

timber bridge
trail cove
#

!appeal

marble mantleBOT
#

Hey, @trail cove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

fringe jewel
#

<@&393554009799000064> Rustoria US main is bulying me, not letting me connect

#

It kept kicking me for hacking, thought it was because of vpn, turned it off, got kicked for ban avasion

marble mantleBOT
#

Hey, @fringe jewel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

uncut tusk
#

@verbal jackal is hacking]

#

me when i get banned from server for 10 minutes

#

brickoktrump

wispy dirge
#

Please done post here, unless you need support.

uncut tusk
#

oh i need support mr bull man

wispy dirge
#

And how may I assist you?

uncut tusk
#

i got banned from zues for TEN whole minutes, for typing and i quote "f$g

#

"\

wispy dirge
#

Nice, you are welcome to wait out the timer 🙂

uncut tusk
#

thats fucked up bull man

#

i thought we had something, guess not....

#

but on another note

wispy dirge
uncut tusk
#

park is cheating and i have proof

#

your beloved staff member park thats the one

wispy dirge
#

You are welcome to /ticket the player in game. and an administrator will look into it.

uncut tusk
#

might wanna get him in here to protect himself

#

im sending the clip

wispy dirge
#

Do not post video's, links or meme's here.

mystic lagoon
#

@mellow tundra what about this guy acchttps://steamcommunity.com/profiles/76561198350561646/

mystic lagoon
#

ok

#

what about this guy acc

stray marsh
#

What is it that you are asking mate?

mystic lagoon
#

This account seems to be banned

stray marsh
#

Okay, do you have a question regarding this account?

mystic lagoon
#

I want to know he is VPN ban or playing with hacker

stray marsh
#

We do not discuss accounts that are not yours. They are welcome to come speak with us if they have questions.

blissful crag
#

how do recoil training rank reset?

mystic lagoon
marble mantleBOT
#

Hey, @mystic lagoon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

turbid sphinx
#

HE IS CHEATER

stray marsh
#

!ticket

marble mantleBOT
#

Hey, @turbid sphinx

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

turbid sphinx
#

ok

wise meadow
#

So, a cheater I reported got banned on EU medium. Just after he got banned a new user logged into the server (never been on EU medium before), and gets the cheater base (all doors) and all the cheater loot. Help me understand this please.

blissful crag
#

@stray marsh how do recoil training rank reset?

timber bridge
wise meadow
#

Exactly

#

I reported it with a ticket and was told that "I should rest assured the situation had been dealt with"

timber bridge
# wise meadow Exactly

If you are suspicious that it is the same player then please report this using the in-game /ticket system. An admin will look into it when they have the opportunity. Thanks.

wise meadow
#

They already did and said they wouldn't give further comments

timber bridge
wise meadow
#

I reported it with a ticket and was told that "I should rest assured the situation had been dealt with"

#

That's why I'm asking for a possible explanation in here. Because it looks so weird. I'm sure there's a good explanation, but without one, it just looks corrupt.

timber bridge
wise meadow
#

2 separate tickets

#

second one i was told to 'rest assured' and no further comment would be made

timber bridge
wise meadow
#

i'm sure. But you also have to consider how things look

#

if you do stuff that's 'technically legit' but looks suspect, it has the same effect on server rep

timber bridge
wise meadow
#

i didn't. i came here after i was told no further comment would be made

#

i reported a cheater who got banned, then i reported a user who logged in right after and had all base codes. Then i came here and.. well

timber bridge
#

If you have reported the new user and they have said the situation is handled please rest assured they have taken care of it.

timber bridge
#

!youtubelink

marble mantleBOT
#

Hey, @near halo

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

timber bridge
#

To save you time, twitch is also being worked on. Sorry for the inconvenience.

#

Unfortunately I believe the loyalty kit isn't available to achieve until the API is fixed with Google. Sorry for the inconvenience.

barren basalt
barren basalt
#

yes

#

I was banned without entering the server

timber bridge
marble mantleBOT
#

Hey, @barren basalt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

barren basalt
#

ok

light glen
#

"Hacking"

marble mantleBOT
#

Hey, @light glen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

barren basalt
#

guy

timber bridge
barren basalt
#

I appealed. He reminded me that I was not banned, but I entered the game and showed this to you

timber bridge
marble mantleBOT
#

您好,@barren basalt

去申诉你的禁令或者禁言,请访问以下的链接去提交一份申诉:https://bans.rustoria.co/

如果你已经连接了在 https://rustoria.link/ 上连接了1你的discord,你会收到bot的私信。
否则你需要去重新查看申诉网站去查询这些问题是否解决。

当你提交了你的申诉,管理员会调查清楚。

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

oak iron
#

In order for us to really investigate we need a name, steamid something to really go on.

#

If you get the players name please feel free to submit a ticket with the method in the message above

barren basalt
#

guy

#

I still show the same content

wispy loom
barren basalt
#

yes

barren basalt
#

guy

#

I'm banned by the node. I'm a Chinese player and need to turn on the accelerator

wary vortex
#

Hello, i wrote an appeal, where i could find an answer? There is nothing on the website

barren basalt
#

Is anybody there