#support
1 messages · Page 1516 of 1
@dry violet Can you join Waiting for Support?
You aren't banned from our servers mate?
i cant join
One moment, let me check a few things

Try now
oh damn.. thanks ❤️
hey
Hey! 🙂
@spare widget we was disbanned, and now we have peopple in our base...grow master is in our base...
They have disbanded us and now we have people in our house, now how do we solve it?
because we banned for no reason , we are playing on this server like a 3 wipes in a row
@stray marsh guy cheating on us medium, full auto bolty apparently name is <blank>
US Medium hackers wrecking havoc rn
@lime summit Sorry, no idea who you are. Can you please post your Steam 64 ID so I can look into it?
flyhack, rapidfire
Hey, @torn latch
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@torn latch @opal sequoia Best thing to do always is send in a detailed ticket with "/ticket add (your report)" in-game and combine that with an F7 to also report to EAC
Obviously not calling it out in chat either is very helpful
it's been reported.
zenzen can you help me with some stuff
@lime summit You should be fine to connect in 5-10 minutes
regarding upgrade base function on 10x no bp eu
I would assume already actually, alex.
@spare widget he can connect but there are some ppl on our base bcs our doors were open when u banned us 😦
@dry violet Sorry, I can't interfere otherwise with anything to do with in-game stuff. It's unfortunate when there's an interruption for whatever reason but I tried to speed up everything for everyone
In most cases they would have remained banned for 7 days anyways
what do you need help with?
Exceeding group limit of 5, its perma ban?
nice one squazzy you idiot
I come back np
I dont need script
ithink its a wipe ban, im not very sure
told u u was teaming
Np
Im not teaming
you was
I change the team
Its different
you was literally 7 man earlier but i couldn’t be fucked to report ya
7??
yea
If you think it’s a false ban, please visit https://bans.rustoria.co
Im bNned not because u
your clan + pvp gods
U think u are the best
nah just knew you was breaking the rules
But u use sceipts, im not like u
Can we keep this outta support please?
All good man, feel free to DM each other if you’d like to argue but here ain’t it.
Squazzy, to appeal your ban you can visit https://bans.rustoria.co When you try logging back into the server, what does it say on your ban reason?
Does it give you a date/time?
No
permed then ahhahaha
if it says date/time its not perma if not its perm
you can still appeal however as park said
That would be correct
Okay!
🤦♂️
@near halo @near halo Yall don’t need to intervene, I can take care of it, thank you.
ok sorry!
But rxceeding group i got perma?? Ahah
Its joke??
Again, https://bans.rustoria.co will be your friend here and you can contact the administration team about your ban.
Ok thanks
You’re welcome.
Done park. Np sorry for talking with script on support chat
@balmy cypress pay up
💀
🤑
@north crest i forgot that i typed
My base needs 8k hqm to upgrade , i have 9k on tc i dosent upgrade
@lunar pulsar Hey, can you join Waiting for Support?
Thank you for the support and being understandable about what happened! 😄
can you help me too zenzen ?
About the building upgrade?
@tight ivy Try it with the mats in your inventory- make sure you have every one you need and you should be fine
loaded in and got a perma banned hello????
where would one make a ticket
!ticket
Hey, @tidal crater
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I would like to speak to a admin
<@&274971100184576010>
Please leave a brief message explaining any issues you are having so the proper staff member can assist you. If you are having an issue in-game please use the /ticket system in-game.
Please leave a brief message explaining any issues you are having so the proper staff member can assist you. If you are having an issue in-game please use the /ticket system in-game.
thank you netsploit whomever you are
Oof 😂 didn't realize you were Mod yourself.. I apologize.
haha no worries man
just realized im paying for vip... yea i need that canceled immediately. it wont let me log into ur guys' site, it says this. "There have been too many login failures from your network in a short time period. Please wait and try again later." i havnt even tried to log in today besides one time...
/ticket
Hey, @humble wolf
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @floral zealot
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @muted parrot
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @spare prism
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @spare prism
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
<@&274971100184576010> hey i just talked to someone wanting to show u clip
Please leave a brief message explaining any issues you are having so the proper staff member can assist you. If you are having an issue in-game please use the /ticket system in-game.
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
what does (l) mean when kicking from a server?
just wondering why a buddy got banned..just says banned (l) and wondering what the means
Your buddy will need to come here instead, we don't give out ban information to people who are not involved
gotcha..he is submitting the thing.. I was just wondering for my own personal knowledge
Without seeing the ban, it's hard to tell.
my 1 hour mute just got up and now that i try to connect it says 1 hour again
this is dumb
yo admins wanna respond
<@&274971100184576010>
<@&393554009799000064>
and im not waiting 1-3 business days for a 1 hour ban appeal
!steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
When was the last time you attempted to connect?
Alright, let me know if there are any further issues!
Why can't i i find anymore eu modded servers
!ticket
Hey, @pearl shoal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!ticket
Hey, @cyan meadow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @wicked fractal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @wicked fractal
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
since when do u get banned for saying k y s?
Want to hop in waiting for support real quick?
yes
!appeal
Hey, @neon dock
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I've already sent appeal, when will I know the answer? and where will i get the answer
/ticket
Hey, @neon dock
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
<@&274971100184576010> I've already sent appeal, when will I know the answer? and where will i get the answer
My friends got the same ban, but mine was permanent why?
Any staff can help me?
Ban appeals usually take 1-3 days
You'll just have to wait for when your appeal gets reviewed
You're verified, so you'll get notified on Discord
But my friends took the same ban and their time appears and not me
i dont see anything
on chat
Did you receive empty messages from the bot?
cheater
Hey, @snow zephyr
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
straight bussin
Hey @raven mist
Yes empty
But my friend with same ban, says 3 days, why i got perma??
I just need reason
Cheers, looking into it
main down !! ?
yes is it...
yoo @timid hollow
We're looking into main
i need cctv n laptop ,, sell me before the server is up lol
lol
I need them too bro, I have 0 got raided by Korean zerg last night
rebuilding
shit
Are you solo?
lol ok
u welcome to join
I added you on discord so we dont spam support chat
shenzyyy could u help me please?
EU Main is back up
connect main.rustoria.uk:28015
@bleak talon @wanton turret @timid hollow
tnx bro
ty
Hi, we didn't know that the group limit is 3 on the '5x NO BPs' server. We have been banned from the server. Can you help me? Game name: NightKiss
!appeal
Hey, @teal stirrup
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
<@&274971100184576010> <@&415898423460626432> Hello, I was banned for living in a flying rock. It was fixed and i wanna appeal again.
!appeal
Hey, @blissful pebble
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I already tried but it was denied and i cant appeal again, i need Admins
@ancient slate
My prefix for this server is <<
Want to see all the commands available? Use <<help
Found a bug or facing any issues? Click here to join my server.
Want to invite the bot? Click here to invite the bot.
Want to support us more? Click here to follow me on Instagram.
What seems to be the issue
If it was denied that means that the admins wish to keep you banned
@slate remnant i got banned perma maybe because exceeding the group lkmit of 5
But my friend got the same ban and have 3 days
Why i got permamm
??*
It would be hard to tell but you should try to appeal !appeal
Then please go into the waiting for support vc and an admin or chat moderator will be with you as soon as they can
I dont speak english bro, i cant go voice chat
What is your steamid?
1 second, i go take my steamid
76561199110753845
@raven mist
uhhh how comes ive gotten this message but i didnt buy any perk or anything?
its the actual bot btw
You will be unbanned in 3 days
You sure you didnt have any active kit running?
100%
Sure
Please do it would be much easier to help with more information
shit the websites had an update or something lmfao how do i get to my purchase history on it
wait nvm im dumb
wrong page donate page looks normal
oh wtf
i got gifted eu main vip nvm then
then it just expired
sry lmao its fine i was just a bit confused i thought i had paid for something extra without knowing
That’s perfectly ok
Hi Stefan please use the ticket system on the server and an admin will get to it soon
I sure hope they will as he's flying around the island. killing 2 roamteams.
Was kinda expecting anti hack to pick it up tbf.
/ticket add 76561199013930959
Hey, @rotund vigil
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
<@&274971100184576010> ban this guy /ticket add 76561199013930959
@old copper @rotund vigil
To create a ticket you have to do it ingame
@compact parcel we did already and no one banned him
@old copper he's been banned
He was banned even before you @ us
Creating a ticket ingame is the fastest way for these issues to be dealt with 
^^^^
u banned him after we lost around 10 aks to him admins should be active in the server when its popping everyone was reporting him
@compact parcel
He was banned 10 mins after the first ticket came in

We cannot monitor every player 24/7 i'm afraid
I got muted for saying a players name https://prnt.sc/1tljd4q EU long USERNAME- Orgasmic Chicken
!appeal
Hey, @turbid kernel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i cant i dont have steam auth
Rustoria EU-small s3 there is a guy just headshoting everyone he is sitting on his furnace base
his account is private and he has a vac ban from 1 day ago
can an admin pls just get ride of him
You can't login to your own Steam account?
Did you make a ticket already with /ticket?
/ticket
Hey, @regal tide
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i made a ticket now but i forgot to add something do i just make another ticket
Yeah
@wispy loom yeah i cant log into it i have to repay my phone bill because i lost the app
Throws it out with an error. How to solve
You'll have to appeal your ban at https://bans.rustoria.co
do i get an explanation for denial for my ban appeal?
if not it’s chill i’m just wondering
@cunning tulip
@cloud gust me too lmao - orgasmic chicken
they said they cant do anything about it
bruh
ban the players with the name if its mutable
this is stupid
about to get raided and im banned for an hour
@cunning tulip
Heya, which server is this on? 🙂
eu long
Checking, thanks 🙂
my neigbour named "FAGGOTTINNI" was shooting hvs at my base so i said i chat "wtf are u doing FAGGOTINI" AND IM BANNED
DMs if you want to discuss the ban. 🙂
ВЫ НЕ СЛУЧАЙНО НЕ МОЖЕТЕ ПОТСКАЗАТЬ ДО КАКОГО ЧИСЛА Я ЗАБАНИН НА СЕРВЕРЕ RUSTORIA ВЗАРАНИ ВАМ СПАСИБО
!appeal
Hey, @hoary oasis
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Someone just used the boat / car wall glitch to get into our base
!ticket
Hey, @lament herald
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Ticket ID 144
If you have already made a ticket admins will look in to it when they have a chance.
What server?
3x eu no bps
they're still outside, trying a different wall now
my in game name is the exact same as discord if you want to hop on and see them doing it
Hello
We'll take a look
I am on rustoria us main and for some reason I cannot move at all
Tried relloging twice and killed myself a ton of times
Thank you, they got to our gun box, broke it through the wall, then looted it and killed us through the wall. You can't see them when they do it either
trio 5x down
5x no bps crashed
Back again to continue exploiting us
I think a staff member accidentally froze me but forgot to unfreeze me
Can I be unfrozen please?
!appeal @dry knot
Hey, @dry knot
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I haven't been banned though just frozen
Which server?
Rustoria us main
trio 5x down
@north crest [PEG] is the clan and Charlz is the username
Are you able to move anything in your inventory?
can you jump into waiting for support?
yes
fix the trio pls
Do you use GeForce Now?
did you get kicked out
They are looking in to it.
uhm I don't think so?
We're aware of Trio 5x, looking into it and working on getting it back up
Could you join waiting for support please?
ok
i love you zenzen
@spare widget we love you
😉
thresome???😳
whats wrong with trio 5x
stfu
ever
its being a few months since my friend has being banned for association is there any other way to get him unbanned
He needs to make a ban appeal. @rare ermine
no cheating piece of shit
he literally made it a few times
Hey, @floral trail
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
He should have been given a reason why he wouldn't be unbanned.
not talking you bitch
who?
dont care. stay banned
they said appeal denied and it is final no particular reason
good
dont make assumptions, mistakes can happen
ETA on the 5x trio
like you?
did trio 5x get ddos?
is it just me or did everyone get kicked of trio 5x
The admins are looking in to the problem.
I think so
yea i think it got ddos
bro they gave no reason
Then I doubut they will be unbanned.
@rare ermine You can have your friend DM me if you'd like
ZENZEN WE LOVE YOU
but he has literally 8000 hours and is playing in all servers
I LOVE YOU ZENXREN
Trio will be back in 3-4 minutes. Booting now.
I LPOVE YOU ZENZEN
CAN I TAKE YOU TO HOMECOMING???
a few months should be enough to prove his innocene
we ❤️ zen zen
Trio 5x is back up
connect trio5x.rustoria.us:28015
I got banned for exceeding group limit which i never did, then wait till my ban endes and I still cant play? can i get an explantion for this bs?
!appeal @sick lance
Hey, @sick lance
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
do u get perm banned for exceeding group limit?
@sick lance Looks like you're not banned
my game is saying otherwise should i restart my computer?
Sometimes takes about 10 minutes to process from when it lifts
Definitely seeing on our end that it's fine. Just unfortunate timing probably with you trying to connect
No problem, always feel free to ask whatever. Let us know if you're still having issues in about 10-15 minutes. Wouldn't try to connect until then
Take it easy 🙂
you too!
hi i need admin for payment support
thnx
this guy on rustoria us main is griefing in outpost with a horse
trapping and killing people into fires.....
!ticket @near halo
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
can yall take care of this guy ive submitted 2x tickets
The admins will look in to it when they have a chance. They have a lot of tickets to look through so please be pacient.
Horse griefing is not bannable, it's a common griefing method but our admins don't interfere with gameplay
Why was the horse removed though?
What horse?
My horse
Good question. Maybe he went back to the pasture. I'd go look for him.
Definitely weird
Yeah... not like an admin deleted him.
Yeah, not anything like that
how do i know if i got banned?
@lavish heart I'll check
Should be fine- I believe the server crashed and should be back up asap
I can't ever say- sometimes there can be a couple minute one, depends on the last save
How Do I earn points
@gritty meteor https://rustoria.link/ Log into there and link your account with your discord. Don't worry about YouTube since it doesn't link due to Google's API. I think Twitch might be having an issue as well but otherwise should be fine. Wait 5-10 minutes after and do /auth in-game. Should be able to earn points and use the shop (/s) on the modded servers that have it
Wonderful! Thanks
No problem- have a great day 
Was crafting about 300-400 explosives and server crashed is there anything to do about it
why remove
oh i thought this was general
any support ?
I could use support or more like answer is there anything to do about what i just asked
Unfortunately not
Alright
Is there a way to turn off automatic door closing
Legend
!appeal
Hey, @neon saddle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
any moderator that can look at appeal? 🙁
A ban appeal review can take up to a few days. Check the website in a few days to see the status of the review, if your discord and steam is linked via https://rustoria.link you should get a message when the status is updated. Thanks for understanding.
yea ik it takes long thats why i asked
!appeal
Hey, @marble prawn
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
ty whoever accepted
what was the ban reason?
ah gotcha, you wait 5-10 mins, should be synced up by then
yes but these things can happen. best to not use imo
yea i understand
but yeah, give it 5-10 min to sync up
alright
empress can you hlep me with this shit please
Vpn connections are allowed however if someone was banned using the vpn before it can automatically ban you. That is probably what happened.
i got banned for the stupist reason ever, i got banned for exceding the group limit of 3 when i kicked 2 of the guys i got banned
@north crest
You are responsible to ensure that when you kick people from the team that you remove all of them from the base. no bodies, no bags, change all the codes, and clear TC
i was going to
but they put in the codes and they had tc auth i was going to remove bags and clear tc bug i got banned before i could
Do all that before inviting the new people, and you cannot invite the people you kicked back.
can i get an unban then i just made a ticket but it states im not banned
yet i load and im banned
as well as the new people im trying to play with
!appeal submit an appeal, and explain what you just told me. someone will look into it when they become available
Hey, @marble prawn
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
It can take upto 15-20 minutes for the ban appeal site to update with the current bans. Please allow sometime and try again.
"can i get an unban then i just made a ticket but it states im not banned"
where i can report scrubs?
!ticket
Hey, @lost pike
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @pliant jungle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @tawdry stirrup
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
<@&274971100184576010> i have boosted but cant take the kit
Try again now
Try /auth
thx
Irish I have dmd you bud
Is there like a kit preview?
name beast private profile vac ban on it 600 day ago runing around naked with silenced bolt
on eu main
thats normal?
Feel free to make a ticket in-game with /ticket
The things you mentioned don't necessarily mean the player is cheating though
how do i claim the auth kit
Is there a donation kit preview?
You can view what a kit contains on https://donate.rustoria.co
hello?
/ticket add
Hey, @swift gale
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @lime edge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!appeal
Hey, @boreal sand
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!appeal mammoth, hunter, and I were only playing a trio together and we got banned for exceeding group, we are only trio and not teaming
Hey, @swift gale
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
can you help me? for report 1 player chater ?
/ticket add
Hey, @odd pecan
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @odd pecan
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
<@&274971100184576010> can i please get help
!appeal
Hey, @boreal sand
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@swift gale
@boreal sand @lime edge Hello guys, I was talking with Andrew right now, the only thing you guys can do is appeal, best way to get in touch with our admins. Answers take 1-3 business days.
alrighty the server wipes in that time frame though right?
yes, today is Saturday so next wipe is Tuesday ( for the trio 5x )
If you guys need anything else, feel free to pm me and ill try my best to help. Have a great day!!!
how do i get back to my appeal chat?
https://bans.rustoria.co/ same website, here you will get the answer.
in the 1-3 days, refresh the page and you will be able to see it there.
You can't type after sending the appeal, just wait for the answer.
kid named .SCAR the R is backwards is using aimbot esp on triop 5x no bps us
Please submit a ticket ( in-game ) using /ticket command in-game to report him, add all the info that you have about the player like the SteamID for example, and if you have proof like clips you can upload them to streamable.com and send the link on the ticket.
I'm sending you a pm
legit getting door camped by a 4-5 man on a solo duo trio server
Hey, @earnest arch
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
admins on these servers are fucking dog created tickets raided a base w 6 fucking bags on a trio server take care of youre fucking servers
<@&274971100184576010> i just got banned for play elsewhere can i pls talk to someone
@spare widget
admins deal with hundreds of tickets per day
they cant just drop everything to answer yours
dude its a 6 man w 2 hackers on a trio server feel like thats kinda big
tickets are handled as they are received
water is there any active admins i can talk to pls i just got banned for play elsewhere
put in an hour and a half ago been getting door camped all day by a 6 man on a trio active admins dont do shit
some tickets require more time than others
@pallid blaze You'll want to go to https://bans.rustoria.co/ and send in an appeal
@spare widget can we pls talk in waiting for support
not all of them can be on 24/7
you say our like youre an admin
thats why you have multiple when you have such a populated server
can i talk to an admin in waiting for support pls
thats not rocket science
well if youd like to suggest a better system feel free to head over to #feedback-suggestions
@spare widget pls man..
@pallid blaze I have nothing to do with it. Please wait a minute- I've already let the admin handling your situation know that you're looking to appeal
i only have 500 characters to type in the ban appeal. i need more but i can shorten it.
Don't worry about it- the admin will talk to you I'd assume
goodluck on your ban appeal rain hope it works out
@earnest arch Checking on that by the way
thank you ZenZen
ok thank you man what admin is it so i can dm him zenzen or call him
ty man
@spare widget if im being honest i got off the server bc i havent been able to leave my base for half an hour but if its necessary and it wont take forever ig i can do it
It'd be quick
do you know the admin reviewing it zenzen? im shaking rn
rustoria the last thing i got in rust zen
rain relax
I started to play rust again and im only banned on rustoria servers
Hey, @rich arch
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@spare widget want me to hop back support
@pallid blaze Not right now. Have a good evening
Alright, sure, please join
everytime i join i get disconnected from hacking. ive never even installed a cheat lmao. idk why it happens. and ive never been banned on a steam game like 😦
@spare widget my little brother was playing on 10x and it says unresponsive everytime he joins idk if thats because im banned or what but
do !appeal
then follow the link
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
can i please speak to an admin <@&274971100184576010>
What would you like to talk about?
so i havent played since last night went to join today and im banned for playing with hacker. weird thing is, no one in group hacks that i know about and none of them are banned but me. idk its weird
what is your steamID?
76561198817913243 @north crest
please wait 5-10 mins and try again
thank you, does this happen often?
I'm not sure why it happens, but it can happen
alrighty, thanks again for the quick response and help!
np!
alrighty, hate to bother you but i tried restarting rust and everything and it is still doing it unfortunately. :/
One moment
try again in 5 mins
thank you
US Main is having some serious FPS drops
why did i just get banned>
said my teammate was hacking but im so lost rn
please get back to me whenever
Hey, @lyric rivet
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Whenever you join the server you should see the ban reason.
No, crosshairs aren't bannable. You're welcome to submit an appeal along with your teammate if you think you have been banned unjustly.
ok
!appeal You can follow the steps below to submit an appeal.
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i just appealed pls get to me when possible
I need an admin pls
it says i dont appear to be banned but im obviously banend
I have stream and stuff bro
im not an admin
Any type of evidence to show you weren't cheating/or anything that might help your case post in your appeal.
but i can try and assist
Someone is in my base bagged by accident and they are saying they are Admins please clarify
uhh
wtf is going bro
do you mean you bagged them?
It says i dont seem to be banned
it litterally says i dont seemed to be banned to
wtf is going on bro
am able to get in direct contact with an admin?
Wait 5-10min then you should be able to submit it.
@lyric rivet for you as well
im connors teamate bro
wait what did i do
1-3 business days are u kidding me bro. I litterally just got a ak bro and instantly false banned or someshit
can you check mine quick bro its a false ban
i have a vod and everything
whatever bro ill just wait ig man
An Admin will look into it, if you're verified as you are you will get a response in 1-3 business days, typically the response time is very fast as we have a lot of active admins.
admins do not play the server
i need someone to cancel my vip now... i dont want to have to resort to a chargeback. i legit cannot log into ur guys' website. tells me too many attempts from my network which is a lie because i just got on today..
what server is this on?
got banned for exceeding on trio we kicked 1 for another then got banned
Hey, @valid robin
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Do you guys watch vods?
If you submit it in your appeal, it will be looked at if you use it to show you weren't cheating as you are saying.
how do i check my appeals
You can view via bans.rustoria.co. If you link your Discord and Steam you will get a DM once you have a response.
!link
Hey, @lyric rivet
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
We are aware of the issues with Youtube and Twitch linking and are working on a fix!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
wait are you able to tell me what i did exactly
like not the hacking part but like what kind
i was using a crosshair from steam
CrossHair X
That shouldn't have triggered a ban, as that is something that I also personally use. Admins won't discuss what you did other than you know as a player what you were doing. As said you were cheating in some way.
but i wasnt hacking thats why i wanted to know
i just want my friends unbanned but i would also like to be unbanned
Admin's don't ban without evidence, that evidence they will not discuss with you as if we openly spoke about something of that sort people would try to work around it.
but its a false ban :/
If so, your appeal will get accepted and you will be unbanned.
like was a being spectated or something
will i know then
im sorry if im bothering you i just wanna know what happened
Not a bother, it's common for people to have a lot of questions once a ban has been handed out.
does it actually take 1-3 buisness days to look at my ban, and its the weekened
Can't discuss stuff on how we find if people are cheating or not.
Can you atleast tell me if it was like a background thing or was i like being spectated and did something fishy
If it doesn't we wouldn't have added that part into letting you know. Sometimes it could take 1 hour, sometimes it could take 3 days, etc.
No.
As you are linked you will get a DM via Discord yes.
VPN's can trigger a ban. If a cheating ban was handed out to you because of that, that would also cause your team mates to get banned for "Playing with a hacker" as well.
ohh okay
hey!, these kids are teaming in chat telling eachother to tp and etc..
Okay well i did have a vpn
!ticket Please submit a ticket an a Admin will look into it as soon as possible.
Hey, @signal nymph
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @signal nymph
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Am i going to stay banned for using a vpn
I will screenshare or whatever you need
Your ban will remain until you get a response via your appeal.
Will my friends get unbanned?
If your are unbanned then yes.
so they dont have a temp ban
If they do have a temp ban whenever they try to connect they will have a timer. If there appeal gets accepted but are still banned and have a timer they will have to wait out the timer.
Everyone has to appeal
10mb one of their members yugi or the other guy in my base has speed hack he is not moving and it sounds like running non stop and that is speed hack
thats an audio bug lol
it happens a lot
it is pretty common homie
where do i go to see a ticket i created
do !ticket in chat and it will show you all related commands
including how to view your ticket
<@&274971100184576010> i need someone to cancel my vip now... i dont want to have to resort to a chargeback. i legit cannot log into ur guys' website. tells me too many attempts from my network which is a lie because i just got on today..
ive asked for like 2 days now. i legit cannot log in to cancel it
water buzz off..
ur not staff
u donated to get a discord mod...
staff get paid. u legit paid to become a staff
have fun getting ur VIP canceled
anyways, i need help seriously. <@&274971100184576010>
hes staff btw
Right, because you know exactly how things work here...
i would listen to him
As the water directed you, head to #payment-support
aden can u cancel my vip. i legit cannot log in
Go to #payment-support
i dont undestand what im supposed to do there
Make a ticket in there
i cant even type in that channel
Read the directions maybe...
how about be helpful?
If i screenshare to someone would it speed the process?
How do you come in here demanding this and that, but when you are given directions you are too ignorant to read them, you just ignore us and tell us to do our jobs.
Or can i do anything to speed it
I've been quite helpful and have told you what to do to get the support you need. Now it's up to you 🙂
in regards to?
my ban appeal
that section sends me to ur guys' website which i legit cant log into
i have a vod and everything
It would not, you'll have to wait for us to review your appeal.
If you are referring to screensharing to get a ban appeal faster, that will not I'm sorry.
or else i would of logged in and canceled the stupid shit
okay so what if my ban appeal gets denied
like a fortnite thumbnail
When you try to connect to our servers, your ban length will be shown
^
10mb and Olivia clan are teaming
it says i was hacking but i wasnt
At my base now
i have a vod and everything
10x
!ticket
Hey, @lone yacht
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i deleted my vpn bc the one admin said it mightve caused my ban
Did you include in the appeal that you were using a VPN? Everything will be reviewed throughly.
no i didnt think that was why i got banned
it said hacking and i didnt think a vpn would do anything
I said I dont know what i did and then put a vopd
that is probably not the best thing to do there
@mellow tundra thanks, sorry couldnt tell thats a button. nothing on that page says to press the button
but i was so confused
I'm sure they will check everything throughly and see what happened. No need to stress check the appeal status in a few days. Our admins are very through:)
!ticket
Hey, @river pilot
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
No worries.
last question. After my appeal gets accepted do i get to know what exactly happened
/ticket
Hey, @river pilot
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
hello there
im not worried about my appeal that much i just feel bad that my friends got banned for being on my team
They typically do not discuss the reason for any ban however that would be up to them.
i just got banned from 10x eu server for teaming, exceeding limit
@near halo Can you join Waiting for Support?
If everything was a mistake they will also be unbanned.
do you know if i got banned from all of Rustoria servers?
okay
Hello yes i could but i cant speak loud cause of family sleeping
It's fine, you won't need to talk much
sorry i keep thinking about things to ask
i got banned for "exceeding group limit cuz we didnt clear every thing when we kicked one am i banned from all rustoria servers?
Unfortunatly yes
all bans transfer over to all our servers
): alright
Trust me. If youre clean and all the issue is, is that you were using a VPN and got banned for it the admins will be able to tell right away
nothing to stress about
same goes for your teammates
as long as youre clean and they appeal
things will be alright
Wouldnt it of said i got banned for using a vpn
but they will get unbanned no matter what right?
Depends, from what I can recall sometimes VPN bans come through as "Hacking" and yes assuming your friends didnt get banned for something else at the same time you did I believe a cheater association ban lasts the duration of the wipe
okay so they will get unbanned thank you
no worries
i just feel bad lol
yeah but its a fun game and i feel bad getting the people i play with banned off of the server we play a lot
I didnt even kill that many people today
Jaja clan and Olivia are teaming
On 10 x at my base x4
X4 location <@&274971100184576010>
Hey, @lone yacht
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i cant link twitch or youtube youtube says This app is blocked
This app tried to access sensitive info in your Google Account. To keep your account safe, Google blocked this access. and twitch says Something went wrong.
!youtubelink
Hey, @solid finch
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
whats the deal with the twitch link then
I could tag you in another message, but I'll save us both time and just say same issue 😛
i cant get loyal kit still
how use raffle tickets
@leaden girder It's automatic- you can check the #giveaways channel normally for when it's announced. Looks like it hasn't been going on lately but I would recommend just checking back periodically
hey im from au and i was just wondering if force is this week or next week?
Hey! It is always the first Thursday of the month
when will i know when someone looks at my ban appeal thingy?
yeah but with how it all works its the first friday for us in australia and like the friday is the first and i dont know if its the first of the month for yous since you're behind a day from us
Hey, @sleek ginkgo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey, @sleek ginkgo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
It will be October 7th in the US date system
Hey is there a way for me to create a ticket for something other than a ban?
Yes mate, the bot tagged you above how to create in an in-game ticket
thank you
Not ingame atm
Could you check the Dm i sent you if you got time
Okay i got unbanned but do i ever get to know what happened
I just dont want it to happen again
On the 10x
Admins do not actively play on the servers.
Ya I know that I’m letting you know they were saying they were Irish admin
it says my ban appeal was accepted but im still banned
It can take upto 15-20 minutes for the ban appeal site to update with the current bans. Please allow sometime and try again.
k
there is a cheater on rustoria us long his name is platypus i have a clip i would like to show the admin but cant cos the file is too big and the clips needs context
!ticket include the link to the video if they need assistance they will contact you.
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
how long would it take for an admin to respond to a ticket
Admins work diligently to get to all tickets. Please allow some time. They always look at the tickets:)
!appeal
Hey, @lone parcel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!ticket
Hey, @heady pulsar
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
submitted go ban thx
Admins work diligently to get to all tickets. Please allow some time. They always look at the tickets:)
!appeal
Hey, @trail cove
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
<@&393554009799000064> Rustoria US main is bulying me, not letting me connect
It kept kicking me for hacking, thought it was because of vpn, turned it off, got kicked for ban avasion
!appeal
Hey, @fringe jewel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Please done post here, unless you need support.
oh i need support mr bull man
And how may I assist you?
Nice, you are welcome to wait out the timer 🙂
thats fucked up bull man
i thought we had something, guess not....
but on another note
If you are still banned, feel free to appeal at https://bans.rustoria.co/ or wait the timer out.
You are welcome to /ticket the player in game. and an administrator will look into it.
Do not post video's, links or meme's here.
@mellow tundra what about this guy acchttps://steamcommunity.com/profiles/76561198350561646/
Please do not @ staff members
What is it that you are asking mate?
This account seems to be banned
Okay, do you have a question regarding this account?
I want to know he is VPN ban or playing with hacker
We do not discuss accounts that are not yours. They are welcome to come speak with us if they have questions.
how do recoil training rank reset?
https://steamcommunity.com/profiles/76561198350561646/ admin im sure .this acc got vpn ban can u unbanned for it?
!appeal
Hey, @mystic lagoon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
HE IS CHEATER
!ticket
Hey, @turbid sphinx
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
ok
So, a cheater I reported got banned on EU medium. Just after he got banned a new user logged into the server (never been on EU medium before), and gets the cheater base (all doors) and all the cheater loot. Help me understand this please.
@stray marsh how do recoil training rank reset?
Are you saying a new user logged into the server and knew the base codes after the cheater was banned?
Exactly
I reported it with a ticket and was told that "I should rest assured the situation had been dealt with"
If you are suspicious that it is the same player then please report this using the in-game /ticket system. An admin will look into it when they have the opportunity. Thanks.
They already did and said they wouldn't give further comments
They already looked into the new player you are suspicious of?
I reported it with a ticket and was told that "I should rest assured the situation had been dealt with"
That's why I'm asking for a possible explanation in here. Because it looks so weird. I'm sure there's a good explanation, but without one, it just looks corrupt.
Are we talking about 2 separate tickets or one that got the original user banned?
2 separate tickets
second one i was told to 'rest assured' and no further comment would be made
If you reported this second possible cheater and they said that the situation had been dealt with then the situation has been dealt with. We have the best admins on rust and I can assure you there is no corruption going on :)
i'm sure. But you also have to consider how things look
if you do stuff that's 'technically legit' but looks suspect, it has the same effect on server rep
They also said no further comment would be made which is final. If they said the situation was handled then the situation was handled, if you suspect there is foul play going on once more then feel free to use the in-game /ticket system. Do not misuse the ticket system fishing for an explanation, it is used to make reports only.
i didn't. i came here after i was told no further comment would be made
i reported a cheater who got banned, then i reported a user who logged in right after and had all base codes. Then i came here and.. well
If you have reported the new user and they have said the situation is handled please rest assured they have taken care of it.
!youtubelink
Hey, @near halo
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
To save you time, twitch is also being worked on. Sorry for the inconvenience.
Unfortunately I believe the loyalty kit isn't available to achieve until the API is fixed with Google. Sorry for the inconvenience.
https://steamcommunity.com/profiles/76561198891166944/
I want to know why I can't enter the game and prompt me to be kicked out of the serve
Have you been issued a ban?
!appeal
Hey, @barren basalt
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
ok
https://steamcommunity.com/profiles/76561198849789139/
i was banned without entering the server
"Hacking"
!appeal
Hey, @light glen
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
guy
Yes?
I appealed. He reminded me that I was not banned, but I entered the game and showed this to you
It can take upto 15-20 minutes for the ban appeal site to update with the current bans. Please allow sometime and try again.
!appealcn
您好,@barren basalt
去申诉你的禁令或者禁言,请访问以下的链接去提交一份申诉:https://bans.rustoria.co/
如果你已经连接了在 https://rustoria.link/ 上连接了1你的discord,你会收到bot的私信。
否则你需要去重新查看申诉网站去查询这些问题是否解决。
当你提交了你的申诉,管理员会调查清楚。
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
In order for us to really investigate we need a name, steamid something to really go on.
If you get the players name please feel free to submit a ticket with the method in the message above
Did you submit your appeal? Appeals usually take 1-3 days
yes
guy
I'm banned by the node. I'm a Chinese player and need to turn on the accelerator
Hello, i wrote an appeal, where i could find an answer? There is nothing on the website
Is anybody there
