#support

1 messages · Page 1512 of 1

marble mantleBOT
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Hey, @summer quarry

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
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do /ticket ingame

west spruce
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I did the appeal and it says it seems like i wasn't banned. when i join the server it says banned for playing with hacker... I DIDN"T EVEN LIVE WITH ANYONE! CAN A ADMIN HELP ME

west spruce
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how do i get that?

raven mist
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!steamid

marble mantleBOT
raven mist
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^

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You should be able to join again in 5 mins

west spruce
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God bless and much love. can you join the chat really quick?

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the chit chats

raven mist
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i'm busy at the moment so not able to join ^^

broken zealot
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Admin!!! Unban me pls! Why me banned on 1 week?? I'm playing fair!!! My teammates play in rust. Why me banned?!!!

marble mantleBOT
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Hey, @broken zealot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

broken zealot
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I filed an appeal and it is written to me that it will be razban in a week. I disagree. I am absolutely clean and not guilty!

dark radish
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I guess you have your answer then.

broken zealot
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You have banned our neighbors. We don't play with them. We kill each other with them. See the logs!!!

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Why should I be in the ban if I played honestly and did not contact cheaters?

dark radish
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I don't know the nature of your ban, it seems like you have already appealed and have gotten an answer from the admin team. Have a good day mate

broken zealot
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You have a server floor shooting with macros to the point. We file a complaint with you and you say that you have not found anything. But ban those who barely get close!

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I want to talk to the main admin

haughty flower
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Hello, I want to appeal to cancel the ban.

proper juniper
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These admins and moderators are unjust, banned for no reason and can’t even get a proper explanation

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Paid 11 bucks for nothing not that the money matters it’s the principal that I did nothing wrong and still can’t get answers

broken zealot
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I paid for the VIP and I want to play the whole wipe, and not sit for a week for something that is not my fault!

kind plover
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sort the fucking cheaters out on US medium

broken zealot
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Why is my whole team playing and I'm banned? Banned those who were online, but we fought with everyone. In general, I farm all day and I get banned for nothing

kind plover
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its an actual joke how many cheaters are playing this wipe

broken zealot
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I often meet cheaters and macros, and you ban normal people !!!

kind plover
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<@&274971100184576010> sort it out

raven mist
kind plover
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it took us 8hours to get you to ban the last cheater

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ive been camped by cheaters all day

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its an actual joke

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all because tacular is on us medium

kind plover
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im just charging back all my vips this month

raven mist
kind plover
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banned for poor service

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ok so go sort them out or will it take 5hours?

raven mist
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We'll sort it out whenever we get to your ticket! Correct.

kind plover
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that tickets are there

raven mist
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Great! You'll receive a response shortly

broken zealot
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@stray marsh I'm banned not fair! My whole team continues to play. How did I get banned if I only play with them ?! I paid for the VIP privilege not to be banned for a week. I do not understand why I am banned!!!

spare widget
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@broken zealot What's your Steam 64 ID please? It'll be something like 7656119301801801

broken zealot
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I`m very bad speak Eng. It's hard for me to explain my position. I am ready to go through any checks to prove that I am not guilty!

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my steam id: 76561198037455865

spare widget
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@broken zealot It looks like you were banned for being associated with a cheating player. The individual was gamebanned by EAC while on the server. Your ban will lift in 7 days from what I'm seeing right now.

broken zealot
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My whole team is now playing on the server. I only play with them. Banned only me and another person because we were online! When we were online we didn't run with anyone at all !!!

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I am not affiliated with any of the cheaters.

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I play on your server almost every day for many hours. Do you think I would risk playing with someone I don't know?

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See the logs.

silk nebula
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76561198436166750 this man is cheater lol

lilac nova
marble mantleBOT
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Hey, @silk nebula

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

broken zealot
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Even if someone is banned, then I am not connected with him. Loot did not give to anyone other than his team. I shot everyone who was not on my team. Why are they playing calmly, and I'm banned. If I played with a cheater, then my entire team would be banned!

silk nebula
raven mist
silk nebula
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thx shenzy I love u

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😆

broken zealot
silk nebula
broken zealot
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I logged into the server thinking that there were no cheaters. Your server floor shoots at a point 200+ meters away. I have come to terms with it. But getting banned for nothing is too much!

silk nebula
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don’t use google translate caz it’s so bad lol

broken zealot
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Reason: Playing with cheater. But i`m not playing in cheater. My team continues played. I play with them or alone. I couldn't play with the cheater. I got banned simply because I was online.

silk nebula
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xd if ur team still playing it maybe vpn ban i think

broken zealot
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just i dont understand all the words

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Who cheat?!

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nick

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I'm ready to show everyone who plays with me.

silk nebula
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thats not necessary

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caz admin would check

broken zealot
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You say that I am to blame, but you cannot even explain why I was banned. And why only me

silk nebula
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like admin zezen said that u were palying with a man who got eac banned

broken zealot
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I have sent you many complaints about players who have less than 1000 hours and they shoot exactly 200+ meters and nothing has been done against them. But ban a person with 7000 hours for playing fair!

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You just can't imagine how enraged I am because of such unfairness!

silk nebula
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nahh caz im not playing with cheaters

marble mantleBOT
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Hey, @broken zealot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

livid tapir
broken zealot
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@spare widget Steam id: 76561198037455865. Got banned for playing with cheaters without playing with them! I have not played with cheaters! Everyone I played with is on the server now! I'm not being banned fairly. I am at the top of the farm on the server. I spend a lot of time. And I almost always run solo. Plays with me Undergraund, Kepka, pim955, rollmao, ro[s]e, etc... I really play as fair as possible. I have been playing with them for a long time and we didn’t get banned here. Then a ban comes in and I don't even know why. And why only those who were online were banned. Me and Ro[S]e.

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Before the ban they played with me only Ro[S]e, bunny and maybe iiiramz

silk nebula
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man go website appeal

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!appeal

marble mantleBOT
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Hey, @silk nebula

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

broken zealot
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Why should I spend so much time and nerves proving that I am innocent. You do not give a single fact of my guilt so that I can refute it!

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I have filed an appeal. Doesn't allow me to send a second time

silk nebula
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just do it once enough

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they will check

broken zealot
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You've managed to spoil the server view with the click of a button!

silk nebula
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...

broken zealot
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Do I have this cheater as a friend? Maybe my friends have it? Maybe I ran with him? I'm sure I didn't run with cheaters, as my whole team is playing now !!!

warm slate
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/appeal

marble mantleBOT
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Hey, @warm slate

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

silk nebula
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TC Code or team

broken zealot
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Tell me the nickname that got me banned. If I know him or I just contacted him somehow, I will not argue with you!

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You justify every second macros, but ban for no reason. I'm tired of trying to prove I'm right

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There are some on my team who speak English well

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They can say and explain everything.

silk nebula
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where are u come from man

broken zealot
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Russian Federation, Sankt-petersburg)

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The most offensive thing is that everyone who plays with me continues to play

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I'm not asking them to be banned. I know most of them and I am sure of many. But I don't run with anyone other than them.

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I have only one suggestion how I could be associated with a cheater. Perhaps we were authorized in the same closet. But we didn't play with them. And what's more, we killed each other

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When we raided h8 we raided from someone else's wagon. There was no more joint action with anyone!

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Look at the logs. And you will see that I did not run with cheaters. I'm 100% confident

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Admin, I will not leave you behind. If I was guilty, I would not try here for hours to prove my case. I am ready to go to a meeting and give any information I can. You don't even voice the exact reason for the ban, namely the nickname of the one because of whom I was banned.

cursive bluff
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how i ticket support

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streamer playing rustoria using script

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/ticket

marble mantleBOT
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Hey, @cursive bluff

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spare widget
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@cursive bluff You'd want to send in a ticket in-game with "/ticket add (your report with details)"- doesn't hurt to use F7 to report directly to EAC as well

cursive bluff
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i dont know game name

crude bone
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Any admin who can help me out?

spare widget
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@broken zealot Wait 10 minutes please and you should be fine to connect. I've cleared up your situation and you shouldn't have a problem. Just please be careful about your associations moving forward

crystal sigil
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is there a channel where i can report sombody possibly cheating in one of the rust servers.

broken zealot
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Ro[S]e playing for me. He is to banned. Unbanned him pls.

spare widget
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@broken zealot No worries. Always want to help. That individual will be unbanned when the system processes as well. Please allow around 10 minutes, should be alright though

broken zealot
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Thanks

jade pollen
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Question, I got a 1hr chat filter ban on US small. 1hr time is up, now it's saying I have another 1hr?

pine cove
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any admins on? i just fixed my issue yesterday with aden but it happened again today

pine cove
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i got banned trying to load into the server by "hacking" it happened yesterday as well and aden had unbanned me. idk why it keeps doing that.

raven mist
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Can you please post your steamid?

pine cove
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is it okay if i dm you

raven mist
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Sure

crude bone
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Shenzyyy may I dm you?

pine cove
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done thanks!

raven mist
brittle tendon
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!ticket

marble mantleBOT
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Hey, @unkempt adder

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vapid steppe
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are you here? @raven mist

near halo
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my chat isnt working

static canopy
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!appeal

marble mantleBOT
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Hey, @static canopy

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
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i need help with chat

wispy loom
near halo
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it eneded yesterday it was only for 10 hours

magic cave
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can any mod help me rn?

near halo
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now i cant even see people type in chat

verbal jackal
near halo
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yes

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i made sure

verbal jackal
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Can u send screenshot of your chat settings?

near halo
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im on ukn right now chat is working perfectly fine

rotund cradle
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hey how do i view an update on my ban appeal cause i have my discord linked

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and i dont see it

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i got a rlly stupid ban for group limit exceeding 3 when i just had a couple players come and go

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and so did my friend

verbal jackal
rotund cradle
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yeah im on it rn

near halo
verbal jackal
near halo
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nothing

verbal jackal
verbal jackal
rotund cradle
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wym

crystal sigil
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I need help

near halo
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yeah nothing i cant see other people typing

verbal jackal
rotund cradle
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YOUR APPEAL IS CURRENTLY UNDER REVIEW. PLEASE ALLOW UP TO 1-3 BUSINESS DAYS FOR IT TO BE PROCESSED. WE THANK YOU FOR YOUR PATIENCE.

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lol

near halo
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my typing doesnt show up

verbal jackal
crystal sigil
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i hold V to talk and i talk but doesn't say im talking i'm confused

rotund cradle
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i mean i kinda wanna play this wipe

near halo
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but for some reason game notis still show up in chat like donations and stuff

rotund cradle
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i shouldnt have to tho bruh like i was banned for no reason over a false flag :\

verbal jackal
rotund cradle
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like u see where im coming from right i shouldnt have to wait

verbal jackal
near halo
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10x

verbal jackal
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Can you try trading a teammate?

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Just to check if your messages are even going through?

near halo
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i can trade i can tp and everything i jsut cant type

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an icant see other people type to

verbal jackal
near halo
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yes i can see all messages sent by rustoria

hot lintel
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can anyone tell me how to get the being in out discord server says unclaimed

near halo
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i cant see them, type though

hot lintel
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our*

verbal jackal
marble mantleBOT
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Hey, @hot lintel

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

hot lintel
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i did that

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it just says i have it for steam not discord

verbal jackal
near halo
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i have

river turret
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Just double checking, but walling off moments is allowed on US Long correct? Just wondering since a clan is doing that for Trainyard and Satellite on US Long .

near halo
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also my ukn chat works just fine so its only her server

verbal jackal
wispy loom
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Only outpost isn't allowed to be walled off for vanilla

river turret
verbal jackal
near halo
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hello guyz my friend get ban for nothing how can he fix it?

verbal jackal
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try that one

marble mantleBOT
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Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
verbal jackal
near halo
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no

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like i wanna screen share fo ryou

verbal jackal
wispy loom
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You can join waiting for support

sturdy scroll
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how do i appeal to gut un chat banned

sacred orbit
marble mantleBOT
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Hey, @sturdy scroll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tawdry berry
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?appeal

marble mantleBOT
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Hey, @tawdry berry

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
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Can an admin help me?

knotty talon
near halo
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noo i need someone with permissions sorry

native rock
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I can join ur servers, but i cant click the agree button when i enter Combat Arena.

torpid summit
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where i report a cheater?

native rock
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And i cant wake up on rustoria main

sacred orbit
knotty talon
marble mantleBOT
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Hey, @torpid summit

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

#

Hey, @torpid summit

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sacred orbit
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😄

torpid summit
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thanks :C

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/ticket

marble mantleBOT
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Hey, @torpid summit

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wispy loom
native rock
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Anyone know why i cant wakeup on rustoria main, seems to have something with mapsize, cause its fine on smaller maps. Cant press respawn either if someones happens to kill me while i laying on the beach and cant wakeup. I have tested to remove map from location so it downloads again and i have pressed esc so i am not in chat.

twin hill
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wtf how do i get the booster kit? i have boosted the server and linked

hollow glade
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can u invite a guy u kicked again

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/rule

mellow glen
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once a teammate is gone for the wipe they are done

bold schooner
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still nothing on my false hacking bann @mods

native rock
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Anyone know why i cant wakeup on rustoria main, seems to have something with mapsize, cause its fine on smaller maps. Cant press respawn either if someones happens to kill me while i laying on the beach and cant wakeup. I have tested to remove map from location so it downloads again and i have pressed esc so i am not in chat.

native rock
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done that

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and i have reinstalled the game

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i got killed on the beach now while sleeping and i cant respawn either

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only seems to be a problem on huge maps

mellow glen
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interesting

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let me do some digging

native rock
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indeed

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that would be awsome

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I am running high end gear on my computer so that is not an issue. I have tried removing the map so it downloads again. Pressing esc if chat where open doesnt help it only gets me back to main menu.

mellow glen
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gnna sound stupid

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try tabbing in

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and out

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and in

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a few times

native rock
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tried that

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but i can do it again ofc

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joining EU main now

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i have had this problem for a very long time so me and my friends has played on other servers with smaller maps. But now i thought i would try and fix it once and for all. Spent hours searching if someone has the same problem and knows the fix......

mellow glen
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I googled everything

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only find the answers i already know

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sorry I cant help any further

native rock
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Yeah my thought was that maybe someone here had come across it before and knows the fix

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U took the time and that is awsome

mellow glen
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if i find anything ill be sure to let you know

native rock
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I can click the respawn buttoin but nothing happens

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And its the same when i join ur combat server. i get in and i can move with my keyboard, but i cant click agree to start playing

mellow glen
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try plugging and unplugging ur mouse

native rock
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mouse works fine, i can click onm everything, but it just doesnt do anything. Wierd as F

frank prawn
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any admins online eu main pretty sure theres a 20 man hacking

native rock
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after like 5min from not being able i get kicked and it says. Disconnected:: EAC: Connection timed out

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And my EAC and stuff are running fine.

round umbra
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admins?

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help?

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im dealing with cheaters?

frank prawn
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me too what server?

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<@&274971100184576010>

nova cloud
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@round umbra !ticket an admin will look as quick as they are able

marble mantleBOT
#

Hey, @frank prawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

compact parcel
marble mantleBOT
#

Hey, @round umbra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

analog lance
#

/ticket

marble mantleBOT
#

Hey, @analog lance

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

analog lance
#

!appeal

marble mantleBOT
#

Hey, @analog lance

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

haughty flower
#

hi

analog lance
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not letting me make an appeal and i got banned 15 minutes ago

normal roost
#

!appeal @haughty flower

marble mantleBOT
#

Hey, @haughty flower

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

mellow glen
frank prawn
#

how do i reply to a ticket

flat needle
#

water if i get kicked from a server cause my internet crashed and was in q when i got back is there anyway i can get skipped or nah

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@mellow glen

frank prawn
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no

mellow glen
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^

frank prawn
#

blame your internet provider

mellow glen
flat needle
#

fuck me this q i long ok i guess

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kind of shit not really my fault and i have to wait

desert tide
#

sort your moderators out

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legit ass kick banning in a raid for saying weirdo

mellow glen
wild crest
stray marsh
desert tide
#

im back dw

tired wasp
#

my friend has just falsely been banned

marble mantleBOT
#

Hey, @tired wasp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

sly scroll
#

cringe

safe palm
#

!appeal

marble mantleBOT
#

Hey, @safe palm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

safe palm
#

hi, is it possible to get banned for breaking clan limit if 2 people are online on a max 8 ?

shy ice
#

!ticket

marble mantleBOT
#

Hey, @shy ice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tranquil nacelle
#

!appeal

marble mantleBOT
#

Hey, @tranquil nacelle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

safe palm
#

may someone answer if this appeal is working ?

#

!appeal

marble mantleBOT
#

Hey, @safe palm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

quaint patrol
#

Yes appeals are working

merry ingot
#

hacker rustoria us main flyhack U22

marble mantleBOT
#

Hey, @merry ingot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

Hi

#

me and my team was just banned for playing with hacker

#

when im new and my friends are new

#

yeah i just got banned for the same thing

narrow lark
#

Hey,

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

and i just bought ur $50 kid

kind plover
#

still a billion cheaters on US medium

grizzled valley
#

any admin online? im waiting for the appeal 3 days 🤕

drifting hollow
#

how can i find out if someone got banned?#

mellow glen
north crest
strange saffron
#

Any admin on that can help me had a talk with Jacob but he is afk rn

quaint patrol
strange saffron
#

ow nvm

#

check your dm's mate xD

paper rock
#

yo

#

anything i can do about mini getting stuck in glitched spot can i get a tp maybe?

mellow glen
young blaze
#

My account was prompted to be unblocked in 6 days. I don't know what happened. I only played for an hour yesterday. Is there an administrator? I need help

marble mantleBOT
#

Hey, @young blaze

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

mellow glen
young blaze
#

@mellow glen Idk. I formed a team when I went online yesterday, but I was offline in only one hour. I don't know what happened. Just now, when I went online, I was prompted when I connected to the server.

mellow glen
#

either here or in DMS?

waxen moat
#

ass server

dusty surge
#

us main

harsh sluice
#

US main down

civic dragon
#

seriously, why does this server crash so much

#

cmon!!!!!

clear cove
#

again?

quaint patrol
#

We are aware, Working on it

near halo
#

mentira

dusty surge
#

ok thanks

near halo
#

jae adm

civic dragon
#

@quaint patrol how far is the rollback gonna be ?

mental basalt
#

10mins ish

near halo
#

jacob da uma resposta ai mano

teal garden
#

i threw an airdrop on top of dome whats going to happen?

mental basalt
#

^pray you find one again

tame citrus
#

Can I talk to a game admin?

normal roost
tame citrus
#

I got banned for a false reason and it wont let me submit a tocket on the website

normal roost
#

What is the reason for the ban? and for what server?

teal garden
#

is server almost back up?

tame citrus
#

I got banned for steam scams, because My account got scammed, and they scammed other people with my account. And I got banned on every single Rustoria server for it

small flame
#

server

normal roost
#

And how wont it let you submit a ban appeal

tame citrus
#

I already tried but the admin apparently didnt hear me right

normal roost
#

So your appeal got denied?

tame citrus
#

Yes, but im not exactly sure why

#

they never gave me a forsure reason

normal roost
#

Do you know who banned you?

tame citrus
#

I think so

#

lemme check

small flame
#

whens server cuming back

normal roost
#

What server?

small flame
#

main us

tame citrus
#

I dont know which one banned me, but I addressed loriemagpie ab it

normal roost
#

What happened to it?

young blaze
#

@quaint patrol My account is banned. Can I ask you for help

small flame
#

down offwine

marble mantleBOT
#

Hey, @young blaze

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

vagrant spear
#

whens main going back up

normal roost
#

Hold on let me look into it

clear cove
#

30 min rollback?

zealous kettle
#

Server is booting up.

civic dragon
#

thanks spoofyu

tame citrus
#

@zealous kettle are you a game admin

#

or server

normal roost
#

If your appeal has been denied you will have to get someone to see who banned you then talk to them about your ban

tame citrus
#

@west osprey knows who banned me, since I addressed her about it, but idk who actually banned me

normal roost
#

Try to find out who banned you

sharp night
#

anyone else rust crash when re joining?

teal garden
#

when is rustoria

zealous kettle
teal garden
#

coming back up

zealous kettle
#

US Main is online.

north crest
#

If you talked to lorie about your ban, im sure she has passed the info on

kindred flicker
#

how to stop auito door close on zues 5x

dense depot
#

Is there a mod i can Dm about my ban?

mellow glen
zealous kettle
dense depot
mellow glen
dense depot
harsh moss
#

How long does it usually take for tickets to get a response

heavy tree
#

@zealous kettle can you ban these fucking brazilian cheater clan Δ on rustoria main

lament herald
harsh moss
#

I was told to reply to ticket w names and I did and its going to take another hour

#

@heavy tree Don't report a whole clan get certain names or they'll make you wait another hour for next ticket

velvet orchid
#

yo does anyone no how long a ban is that says take a break

oak iron
mint crater
#

how could i check which steamid ive linked to

#

on disc

autumn forge
#

I NEED TO APPEAL A BAN

#

@oak iron

oak iron
lyric hinge
#

@oak iron I need a ban

#

@oak iron could you check someone blue in rustoria 5x zeus Us

oak iron
#

!report @lyric hinge

marble mantleBOT
#

Hey, @lyric hinge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

stray phoenix
#

!report

marble mantleBOT
#

Hey, @stray phoenix

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

stray phoenix
#

Guys there is a hard cheater in zeus 5x his name is blue take a look

lament herald
#

Make a ticket in game so the admins can help you.

normal wyvern
#

!ticket

marble mantleBOT
#

Hey, @normal wyvern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lyric hinge
#

/ticket

marble mantleBOT
#

Hey, @lyric hinge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lucid frost
#

/ticket

marble mantleBOT
#

Hey, @lucid frost

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

stoic knoll
#

/ticket

marble mantleBOT
#

Hey, @stoic knoll

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

young willow
#

/ticket

marble mantleBOT
#

Hey, @young willow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wind flower
#

main us is down <@&874995535881326632>

#

nvm

raven mist
tame rivet
#

<@&274971100184576010> bro where do i report for a cheater on medium

quaint wave
#

yo
my friend has quit rust
is there anychance of him being able to transfer me his kit

#

<@&274971100184576010>

pseudo raft
#

/ticket

marble mantleBOT
#

Hey, @pseudo raft

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

pseudo raft
#

!appeal

marble mantleBOT
#

Hey, @pseudo raft

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

unborn anchor
#

fuck this server i kill a kid with a inven of farm and the server disconnects me

mint crater
#

any admins on? how could i check the steam account i have linked to?

#

im not sure which account ive linked to

tough bane
#

Just click on your name there and you should be save to see which account you connect.

mint crater
#

appreciate it

feral eagle
#

Eu Main down

tough bane
mint crater
#

how could remove the link @tough bane

tough bane
#

Apologies that @lusty basin is currently offline. The team has already been informed and will bring the server back online as soon as possible. Unfortunately, in the event of a crash or rollback, no items that you have earned between the crash and rollback will be refunded or replaced. We ask for your patience. Thank you for your understanding.

tough bane
mint crater
#

yep i think i did a wrong link

tough bane
tough bane
marble mantleBOT
bitter stream
#

Whear is EU main ?

tough bane
#

EU Main is now booting back up. Sorry again for the crash and thank you for your patience. You can connect via: connect main.rustoria.uk:28015

finite jasper
#

hi help me pls I joined your trio server with my friends
We were 6 people 3 3 we broke up and set up far from each other
I'm always kicking
we never stood side by side together, we didn't give any items
Can our ban be opened?

marble mantleBOT
#

Hey, @finite jasper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

finite jasper
#

@tough bane what ?

tough bane
finite jasper
#

but we didn't make an alliance

tough bane
finite jasper
#

only 6 friends entered the server, we were set up in distant places on purpose

#

do you think they will open

#

@tough bane

#

when will they reply

tough bane
forest jewel
#

made a ticket in game like 40 mins ago hes still not banned hard esp

finite jasper
#

I sent my message, where will I get the answer?

#

help me pls

#

my video is interrupted, if he gets a wipe, the whole season will be canceled

#

I produce content for youtube

tough bane
finite jasper
#

If there is an official available, can you ask them to look at my request right now?

tough bane
finite jasper
#

well thank you for your help

#

can you take a private look at me i posted a photo

heady halo
#

/ticket

marble mantleBOT
#

Hey, @heady halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

heady halo
#

How do I report someone?

fluid canyon
#

hey is there any way to check which admin looked at my review?

heady halo
#

/ticket command IN-GAM

marble mantleBOT
#

Hey, @heady halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fluid canyon
#

hey is there any way to check which admin looked at my review?

#

!appeal

marble mantleBOT
#

Hey, @fluid canyon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

pallid atlas
#

!appeal

marble mantleBOT
#

Hey, @pallid atlas

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

normal wyvern
#

rustoria staff

#

insiding people XD

tough bane
pallid atlas
#

Hey I was just banned for exceeding group limit 3 but ive been a duo this entire time

tough bane
pallid atlas
#

no we got auth on a tc and forgot to clear it

near halo
pallid atlas
#

Yes I have

near halo
#

okay then all you can do is wait for an admin to check out your ticket

forest jewel
pallid atlas
near halo
pallid atlas
near halo
#

As i said you need to be patient, you're probably going to have to wait for an admin to respond.

pallid atlas
weak sail
#

How do i report a player here?

wispy loom
rich blaze
#

hi

#

I use vpn. My teammate told me that it’s okay to let me solve it. My teammate asked me to come to you. I hope you can help me.

marble mantleBOT
#

Hey, @rich blaze

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

rich blaze
#

Tip: hacking

#

I restarted my computer and then logged in to the server again, it showed this

#

I went to appeal him, and it showed that I was not betrayed. I need to wait 5 to 10 minutes before I can appeal.

wispy dirge
rich blaze
#

I have appealed, I hope you can help me solve it

#

I haven't slept for two nights, afraid of being attacked

jagged flume
#

hi

#

Rustoria medium when restarts?

tough bane
jagged flume
#

EU

tough bane
#

7 am BST

tranquil nacelle
#

!appeal

marble mantleBOT
#

Hey, @tranquil nacelle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

jagged flume
tough bane
#

yes, once a day

dreamy blade
#

I was playing with a team on rustoria eu main, and he was banned for nothing and I was banned for playing with a cheater,the next day he was unban because he filed an appeal, and I can't do it. What should I do? Here is my profile https://steamcommunity.com/profiles/76561198939110372/

finite jasper
#

@tough bane

#

Where will I get the answer to my ban request?

near halo
finite jasper
#

I sent a message here

#

@near halo

near halo
#

I'm not able to view it as i am just a chat mod, so as with the last person you will have to wait for admins to respond and read over you ticket.

#

so please be patient

finite jasper
#

no you misunderstood me

#

where will i get the answer

#

So, is my ban up or not, where will I hear from?

#

How will they answer me?

dreamy blade
#

I was playing with a team on rustoria eu main, and he was banned for nothing and I was banned for playing with a cheater,the next day he was unban because he filed an appeal, and I can't do it. What should I do? Here is my profile https://steamcommunity.com/profiles/76561198939110372/

void condor
dreamy blade
#

ok, thanks

topaz nimbus
#

can I make ticket on discord so I can explain smth?

tough bane
topaz nimbus
#

can I tell u on pv/

open laurel
#

P17 top right

#

<@&874995535881326632>

wispy loom
# open laurel

Please make a ticket so an admin can take a look at it

open laurel
#

Eu main

wispy loom
open laurel
#

ticket in game?

wispy loom
#

Correct

molten timber
#

yo

#

how can i repoirt someone

tough bane
marble mantleBOT
#

Hey, @molten timber

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

molten timber
#

/ticket

marble mantleBOT
#

Hey, @molten timber

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

frail rapids
#

any admin here?

#

<@&874995535881326632>

stray stirrup
#

!appeal

marble mantleBOT
#

Hey, @stray stirrup

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

frail rapids
#

@stray stirrup okay ty

static canopy
#

/ticket

marble mantleBOT
#

Hey, @static canopy

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

late silo
#

/ticket

marble mantleBOT
#

Hey, @late silo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

late silo
#

!appeal

marble mantleBOT
#

Hey, @late silo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

late silo
#

So i'm banned but on the website im not banned AMAZING!.

tough bane
late silo
#

ok thanks I will wait

tight roost
#

hey! i accidently made a subscription it seems like, i just got taken the money for a vip on aserver i dont even play on, is there any chance i an somehow get a refund?? i really didnt have the money for this right now

jagged flume
#

why rustoria medium stuck on queue for 2 h

tight roost
#

ok ty

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

jagged flume
#

any1 admin?

#

Rustria EU Medium Stuck on the same queue for 2h no one joined for 2 hours

dense lynx
jagged flume
#

yeah but i mean no one joined for 2 hours

#

i am waiting from 5 hours ago

sacred orbit
#

Eu med have long queue 😄 i think you just need to wait or buy vip.

agile junco
#

<@&874995535881326632> Hello. I have a bug. When I start playing on the server, after a couple of minutes my character freezes and I can no longer move, the console does not open. How can I fix this?

wispy loom
tropic bone
#

wtf does take a break ban mean lmao my friend was banned for it

feral eagle
#

Admin i have a question why i cant build window frames on my base i mean for a shooting floor its says too close to another building but its no way a close building to me can someone help me to understand why this happening ?

crystal aspen
#

hi , any admin available to talk about suspect account during fight, i would like report and check with admin if possible

marble mantleBOT
#

Hey, @crystal aspen

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tropic bone
#

<@&274971100184576010> why did my friend get banned for a week and told to take a break lmao

near halo
#

can you guys plz have even one chat mod on eu med bcs people spamming like 5min already

wispy loom
tropic bone
#

he dosent thats why

#

he got muted for 12 hours then banned straight after @wispy loom

#

it was his 1st mute also

#

so it makes little sense to me

jaunty zenith
#

can any admin help me im in you are next like 2hr

near halo
#

I can't cancel my membership and i can't pm @balmy cypress

marble mantleBOT
wispy loom
#

Cancel it there and you can make a ticket in #payment-support so our payment support staff can help you further

near halo
#

I cancelled it long time ago

#

but it still took money

wispy loom
#

Just make a ticket please so they can look into it for you

jaunty zenith
wispy loom
jaunty zenith
#

eu medium

wispy loom
#

I see the amount of players is greater than the amount of slots (308/300)
The queue won't move if the number of players is higher than 300

jaunty zenith
#

ok ty

radiant vortex
#

eu main guy with name бывалый use bug with chair

feral eagle
#

Admin i have a question why i cant build window frames on my base i mean for a shooting floor its says too close to another building but its no way a close building to me can someone help me to understand why this happening ?

tough bane
#

Please join in voice

feral eagle
#

Can an admin come to me on the server i have a problem

#

<@&874995535881326632>

tough bane
#

?cancel

marble mantleBOT
feral eagle
#

i cant build some window frames on my roof because somehow saying its too close to another building but there is literally no building close and maybe if someone can destroy a 2x1 base its mine i let it decay for like 4 hours + and its not getting decay but having no resources and also saying building decay i just wanna see if the problem with too close to another building still persist after this small stona base is gone

#

i just need some help with that issue

#

hello?

#

<@&274971100184576010>

wispy loom
feral eagle
#

yes

coral lake
#

Yo

#

I keep getting kicked for hacking

exotic thistle
marble mantleBOT
#

Hey, @coral lake

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

coral lake
#

I didnt get banned

#

I just keep getting disconnected for hacking

exotic thistle
#

ya thats banned i guess

coral lake
#

I havent even played on the server???

#

I am trying to join and I automatically get disconnected

exotic thistle
#

does it say disconnected : hacking or something like t hat?

coral lake
#

yes

exotic thistle
#

than you banned

coral lake
#

BRO?

#

what the fuck??

wispy loom
#

Do you use a VPN?

coral lake
#

no

#

I havent even played on the server I just automatically get kicked

exotic thistle
#

you can appeal it, and an administrator will look into that

#

it can be a mistake so better appeal it

#

🙂

coral lake
#

well that sucks balls

lean ibex
#

hello

#

can I report a hacker here?

near halo
lean ibex
#

Yes I have done

#

in the game /ticket

near halo
#

!ticket @lean ibex

marble mantleBOT
#

Hey, @lean ibex

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

make sure you've done it

#

and then admins should look over it in a few days

#

I made an f7 report, do admins read those?

near halo
nova cloud
near halo
#

Thanks

unreal grove
#

!appeal

marble mantleBOT
#

Hey, @unreal grove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

normal wyvern
#

@near halo insider in rustoria staff??? Where’s this kids dignity???

#

Not moderator abusé wrong channel to post that

#

Just a scummy kid with mod lol

regal spear
#

how do you turn off auto door closing?

nova cloud
#

./ad

meager sundial
#

Wheere do you report people?

normal wyvern
#

/ticket

marble mantleBOT
#

Hey, @normal wyvern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

normal wyvern
#

@meager sundial

mental sundial
#

/ticket

marble mantleBOT
#

Hey, @mental sundial

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
marble mantleBOT
#

Hey, @meager sundial

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

proven pecan
#

luke

balmy cypress
#

People who'd like to report a staff member need to message me or Chunky - Ryan does not handle with things like this.

proven pecan
#

@balmy cypress

balmy cypress
#

I am waiting for you to type whatever you need 😄

#

@proven pecan

balmy cypress
#

Hello

proven pecan
#

i got kicked banned and it said ur name and to message your i really dont no what for

marble mantleBOT
#

Hey, @proven pecan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

proven pecan
#

@balmy cypress

near halo
#

Please stop pinging Luke for no reason

proven pecan
#

ok

whole pilot
#

ive sat in a q for 4 hours for to 20 players, and got kicked out cause my internet went off, is there a way i could be put through or back down to 20 players? ive got clip of it

near halo
whole pilot
normal wyvern
#

@whole pilot what server?

whole pilot
normal wyvern
#

Send your steam id

tough bane
#

Dear @whole pilot and @normal wyvern. Please move to #general. This is the support only.

limber locust
#

Hi i keep getting kicked for exceeding group limit of 3 but its literally just me and my friend playing, can an admin looking into this please? 😦

marble mantleBOT
#

Hey, @limber locust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

proven pecan
#

how long does it take for a admin to review your appeal?

wispy loom
#

Ban appeals usually take 1-3 days

brittle cove
#

Hi i made a /ticket in game i just need assistance

near halo
brittle cove
#

My friend didnt realise that you cant place walls near loot rooms cause you cant /remove them and he placed them literally separating them idk if you guys can do anything but it was worth a shot

brittle cove
#

3x 6man

frail shard
#

/ticket

marble mantleBOT
#

Hey, @frail shard

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
# brittle cove 3x 6man

okay, you're gonna just have to be patient and wait for the admins to read over you ticket. And they may or may not be able to help.

brittle cove
#

okay thank you

near halo
#

!ticket @devout prairie

marble mantleBOT
#

Hey, @devout prairie

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

I cant upgrade my fouindation to hqm. Just saying "building blocked"

near halo
#

Ye it is in my 2x2

#

I can show you in a livestream

#

"upgrade blocked" not building blocked

near halo
#

I even tried from the outside

near halo
#

Nope

#

or there could be an external tc somewhere?

#

Nope haha

#

I have no clue then

#

Its really weird idk

#

sorry man

#

I can show you on livestream if you wanna see

wispy loom
#

Could you join waiting for support?

dense sparrow
#

yea

#

i am here caelifera i am waiting @wispy loom

near halo
#

us long in down how long tell its back up??

mellow tundra
#

Looking into US Long

#

US Long is booting back up, should be able to connect within 1min

wispy loom
#

connect long.rustoria.us:28015

marsh delta
north crest
drifting fog
#

How can I report someone that has Japanese letters?

#

I can't type that

north crest
near halo
#

is there admin who could join a server to look into a guy

drifting fog
#

That's the problem. I can't

north crest
#

Did they kill you? they should appear near the top

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

drifting fog
#

They did, but I can't find them on the f7 list

#

Can I dm you the screenshot of his name?

near halo
#

i already ticketed and reported the guy

north crest
near halo
#

ok thank you just trying to prevent others from losing loot to the guy because he is going to monuments rn

north crest
#

yeah of course, thanks for letting us know

near halo
#

if you could speed up the process the server is rustoria eu long

north crest
#

@marsh delta let us know when you have sorted your mic

wispy loom
near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

marsh delta
#

hey sorry for letting you wait, ill be back in around an hour to speak to you guys. I assume there is something wrong with my connection because it dropeed just before getting kicked? BetterThonk

wispy loom
#

!cancel

marble mantleBOT
radiant portal
#

hey

near halo
radiant portal
#

i apperently paid for somthing that i didnt want

#

eny way i can get the cash back?

near halo
normal roost
#

!vipissues @radiant portal

marble mantleBOT
#

Hey, @radiant portal

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

normal roost
#

@balmy cypress

frail rapids
#

!ticket

marble mantleBOT
#

Hey, @frail rapids

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

radiant portal
#

how long can it take for a refund?

near halo
#

@pliant ember Hello, how can we help you?

pliant ember
#

hello mate i was playing on the 3x no bps, some guy leaked all his own info we were all talking about it in chat, and i got banned for 'play somewhere else', a guy called juiceee or some shit was banned at the same time for same reason and hes now unbanned. Can you help please?

marble mantleBOT
#

Hey, @pliant ember

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

pliant ember
#

ive done that, when it first happened. and a guy banned at the same time for the same reason is unbanned thats a madness

marble mantleBOT
#

Hey, @frail rapids

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

pliant ember
#

4 hours ago

near halo
# pliant ember 4 hours ago

Well, the answer to an appeal can take 1-3 business days, you still have time left. Unless it gets denied.

pliant ember
#

can you just explain how the other guy is unbanned if he was banned for the same reason at the same time. thats where im confused at

frail rapids
#

hello where can i write if we got ban for cheating with friend and friend got game ban but he is legit

#

we was in train yard but the beamers came and we got tripple and someone said in train yard cheater and me and my team got ban for that

near halo
north crest
north crest
marble mantleBOT
#

Hey, @frail rapids

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

pliant ember
#

what does that mean sorry lmao? that because a newer one comes through mine gets pushed down? so it will never be seen?

frail rapids
north crest
#

np

frail rapids
#

!appeal

marble mantleBOT
#

Hey, @frail rapids

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

flat needle
#

bro this is some bull shit can i get skipped

near halo
#

I'm not an admin but how can i help?

gilded juniper
#

can ppl build a base near urs just to roof camp and shoot rockets from?

west osprey
#

Have you made an appeal?

idle light
#

how do i tame the bears ingame? 🙂 thanks

north crest
low orchid
#

a nice big hug for a minute

west osprey
#

feel free to DM me your steam ID and I can look into your ban

torpid carbon
#

why cant i join 10x am i banned XD

mellow glen
torpid carbon
#

no

#

discornected world file mismatch

#

@mellow glen

tough bane
marble mantleBOT
#

Hey, @torpid carbon

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

torpid carbon
#

um in english

#

please

tough bane
torpid carbon
#

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

tough bane
torpid carbon
#

sure

#

Thanks @tough bane for the support all working now

supple forum
#

everytime i try loading in i time out but i can load into any other server i also just bought vip

near halo
#

Having an issue where I just keep disconnecting within less then a minute of joining(US TRIO 5x)

vagrant sparrow
#

can i talk to admin

harsh sluice
#

us main down

#

SIKE

hallow spindle
#

can I appeal for a mute or do I have to wait

lunar spindle
#

wait it out you got it for a reason

hallow spindle
wispy loom
tulip rain
#

WHY DID I GET CHAT MUTED FOR SAYING "stretchin kaa atm"

near halo
wispy loom
#

Restarting your router helps sometimes too, recommended to power it off for 5-10 seconds for a complete restart

obsidian hollow
#

tf is this

#

i wasnt on the server, i just tried to join rn

exotic thistle
#

an admin banned you with a reasion take a break

obsidian hollow
#

why thol

#

i wasnt playing on the server

#

i was on a bow aim train i just tried to join rn

#

tf

exotic thistle
obsidian hollow
#

dude

#

legit not gonna play these server if this keeps happening

#

getting on my nerves

vagrant sparrow
#

Can I talk to admin please

exotic thistle
obsidian hollow
exotic thistle
#

i dont know, thats why i told you to appeal it, seems like you will be unbaned on 29 days i think the reasion is simple just take a break for a month from rustoria servers

obsidian hollow
#

bruh

#

i got banned for 4 weeks f, becuase of me going on a aimtrain

#

seems legit

#

GOOD ADMINS AM I RIGHT

mellow glen
#

admins dont ban for no reason

obsidian hollow
mellow glen
#

what servers you play

#

have nothing to do with your ban reason

#

if that was the case

#

id be banned too

obsidian hollow
obsidian hollow
#

lost a bunch of stuff scrap 500+ to guys with spear guns

#

like

#

: /

mellow glen
#

and did you say anything in chat

#

that you shouldnt have?

obsidian hollow
#

i never said hard r

#

just fu stuff lie kthat

mellow glen
#

well either way

#

youre gnna have to appeal

obsidian hollow
#

and this

#

thsi is a sentence from my friend austin

mellow glen
#

thats on discord

obsidian hollow
#

ik

#

and they mute u if u say it kinda sad

heavy wigeon
#

/ticket

marble mantleBOT
#

Hey, @heavy wigeon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lone ivy
#

/ticket

marble mantleBOT
#

Hey, @lone ivy

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lone ivy
#

<@&274971100184576010>

near halo
tardy stirrup
#

fix commands on the 5x trio pls

lone ivy
#

i would like to play on this rustoria us medium but i got a vac ban on my other account for cheeting but i don't cheat anymore its been a month and I'm just trying to play a server without getting ban for having a vac ban. i don't want to be in mid wipe and just get banned so I'm asking if i could play on your server

near halo
exotic thistle
lone ivy
#

other game

exotic thistle
# lone ivy other game

if you have vac on another game, you should be good in rustoria servers they wont ban you 🙂

vagrant sparrow
#

<@&274971100184576010> can someone talk to me

buoyant dawn
#

any admin on ? need help for a quick fix

obsidian hollow
#

admins thx for ruining my wipe

near halo
coral lake
mellow glen
obsidian hollow
#

im clean ive been in staff situations before they said i was clean

mellow glen
#

???

#

that means nothing to me lol

#

if you think u were banned wrongfully

#

fill out an appeal

obsidian hollow
#

yes, but it takes time :/

magic cave
#

can i get a mod rn?

#

any admins?

zealous kettle
tropic bone
tulip grotto
#

<@&274971100184576010> can you check tickets for 3x US we have a blatant cheater, thank you

magic cave
storm igloo
#

!appeal

marble mantleBOT
#

Hey, @storm igloo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

waxen moat
#

!appeal

marble mantleBOT
#

Hey, @waxen moat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

waxen moat
#

yo daddy irish where u at

#

@stray marsh

#

I get banned for playing with hacker when the people i play with don't? All because i joined my neighbors team so I wouldn't kill them from roof.

#

Don't even have codes to their base like what

#

nor do i roam or help them out

#

or get stuff from them

#

any support?

tulip grotto
#

!pussy

marble mantleBOT
#

Hey, @waxen moat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

waxen moat
#

Yeah smeefs I’m a pussy for joking my neighbor’s team

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Joining *

rich crescent
#

how do i get banned for teaming when they gave me the base????

waxen moat
#

Ig cause it’s their stuff

#

But that’s still unfair

rich crescent
#

how

waxen moat
#

You didn’t know like what

rich crescent
#

i want an admin reason

ruby lily
#

im teamed up with mort

#

and i also got banned for teaming

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and i wasnt even here for 12 hours

#

im in a party with mort

#

we are a duo

#

why did i get banne dbruhhhhhhhhhhhhhhhhhh

waxen moat
#

Like admins how are we supposed to know that these random people are cheating or not

ruby lily
#

<@&274971100184576010>

rich crescent
#

bro u not admin takecrunch

tulip grotto
ruby lily
#

what

waxen moat
#

Mort u actually benefited from a cheater

rich crescent
#

huh

ruby lily
#

what bro

bitter yarrow
marble mantleBOT
#

Hey, @rich crescent

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

rich crescent
#

bro i appealed

ruby lily
#

HOW ARE WE SUPPOSED TO KNOW THEY CHEATING

rich crescent
#

but i want a reason that i can get ban

mellow glen
#

whaats going on?

rich crescent
#

how do i get ban for being given a base

tulip grotto
#

because you're a giant pussy @rich crescent

ruby lily
#

me and mort got banned because some clan gave them there base

#

gave us*

mellow glen
#

lets slow it down

#

in here

ruby lily
#

or the base they raided

mellow glen
#

let me get caught up

ruby lily
#

ok water

rich crescent
#

ok

ruby lily
#

So, me and mort got banned for teaming because some clan gave me and mort the base they raided

mellow glen
#

on what server

rich crescent
#

3x

ruby lily
#

i wasnt even here when this happend

rich crescent
#

Ill explain

mellow glen
#

just shoot me a dm

rich crescent
#

ok

mellow glen
#

cuz there seem to be a few trolls around

#

and i cba

pliant tartan
#

@mellow glen is there staff online i can talk to?

mellow glen
mellow glen
#

or atleast point you in the right direction

unreal palm
#

yo im not able to write /auth on steam to get the steam kit, there is no where that lets me comment

#

how do i fix that

unreal palm
#

i did and its not letting me auth steam

glacial night
#

I keep crashing

#

and its only me and my clan