support

[wispy loom]

https://donate.rustoria.co

Login there and check your account

[random swallow]

thats the store

but how can i check when i bought vip and how

[wispy loom]

You have an account on the store

Top right

[dire shoal]

How long does it take to recieve the VIP i bought?

[exotic thistle]

it should be instant, tho if you have any problem please grab your steamid and DM @balmy cypress about vipissues

[random swallow]

ty

[exotic thistle]

just before you do that, check agin if you bough it in right server!

[near halo]

neeed admin support if possible?

[dire shoal]

If any other admin can check it out I bought for the right server Eu Medium 76561198075107786

[wispy loom]

!vipissue

[marble mantle]

Hey, @dire shoal

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then DM @balmy cypress and provide your SteamID64, Server Effected and any other relevant information so you can get the issue solved faster.

[wispy loom]

I just read olee already answered your question

Luke is the one that deals with these sort of things, he'll get back to you

[hearty temple]

how do i get someone’s steam id

[dense lynx]

You can get it from https://rustoria.co/getmyid

[marsh tundra]

is it possible to purchase VIP with paypal balance?

[hearty temple]

not mine

someone else’s steam id

[hearty temple]

yes

[exotic thistle]

yes it is, as long as paypal allows you

[hearty temple]

??

[wispy loom]

There are a few ways to get someone's Steam ID

[hearty temple]

okay the easiest?

[wispy loom]

!vipissue @near halo

[marble mantle]

Hey, @near halo

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then DM @balmy cypress and provide your SteamID64, Server Effected and any other relevant information so you can get the issue solved faster.

[exotic thistle]

when you open his steam profile, it shows up or depens where u opening it

[hearty temple]

i can find it

cant*

[exotic thistle]

do you have it in your friendlist or somewhere? because if you dont know his steam profile you cant find him

[hearty temple]

i know his profile

he is my freind

[exotic thistle]

can u join waiting for support, ill explain you how to get it very easly

[near halo]

I've been next in queue for 54 minutes now . people are leaving and joining yet i am STILL not in? how is this possible???

[sour hemlock]

hi i just can someone help me with my VIP?

[exotic thistle]

whats the issue?

[sour hemlock]

i bought VIP and im still in the queue

[exotic thistle]

please send a DM to @balmy cypress with your steamid64, and the issue you having he would be able to fix that

[sour hemlock]

cheers

[dark radish]

What server are you on

[dawn jay]

bro i got banned from all of the rustoria servers cause i called someone gay
@dark radish

[dark radish]

@near halo If you look at the @sharp rapids bot, you can see that they player count exceeds the normal limit (457/300). You need to wait till the number drops below 300, thats when queue starts moving.

[dark radish]

Have you appealed?

[dawn jay]

idk where, it sayd "Excessive Homophobia" i literally called somone gay once, nver typed in chat ever

in vc

my main discord is banned too, i have no idea what i did wrong

[quiet parrot]

how do i join steam ngroup

[random mulch]

bought vip for eu medium. didnt arrive yet can anyone check?

[hollow bough]

!link

[marble mantle]

Hey, @hollow bough

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[hollow bough]

Click the link and connect the discord to the site and then check if your steam is connected

[random mulch]

connected to alt acc

cant connect it

[wispy loom]

Your VIP doesn't work in-game?

[random mulch]

nah

its not showing up in purchases aswell

bought with card this time

and it doesnt show up

[wispy loom]

Please message @balmy cypress your SteamID64 and issue, and he'll be able to help you

[random mulch]

alr

[wispy loom]

Name is clickable in the msg

[hollow bough]

Did you check your transactions on your PayPal or whatever you payed with?

[random mulch]

yes

its booked

[hollow bough]

So the payment went through

[random mulch]

yes

[hollow bough]

And you connected your account on their site to your steam?

[random mulch]

cant connect as mentioned before

but im logged on site

[hollow bough]

Is there a specific reason you can’t connect your steam?

[random mulch]

already connected with my other account

doesnt let me use 2 for 1 discord

[compact sphinx]

I bought a subscription to the wrong server, can I somehow change it?

[wispy loom]

There's no need to connect Steam for VIP to work, so just shoot Luke a msg and he'll be able to help you out

[random mulch]

alr

[wispy loom]

You can msg @balmy cypress your SteamID and request

[random mulch]

i did

[compact sphinx]

@wispy loom I'm Russian, I didn't quite understand what you wrote

[wispy loom]

Please send Luke a message
Include your unique SteamID64 (from Steam) and mention that you purchased VIP for the wrong server

[compact sphinx]

@wispy loom ok bro, thanks

[random mulch]

how long does it normally take for him to reply? @wispy loom

[dark radish]

When ever he is available, no specific time

[random mulch]

noone can help except for him?

[real wolf]

He will be back shortly

[random mulch]

alr

[near halo]

SUPPORT

NEEDING HELP ZEUS 5X

[tough bane]

Hello mate, if you need any support or want to get in touch with someone from the Staff feel free to private message me or join in #368790610783764480.

[elder knoll]

hello i acciedently bought vip for the wrong server

[exotic thistle]

!vipissue

[marble mantle]

Hey, @elder knoll

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then DM @balmy cypress and provide your SteamID64, Server Effected and any other relevant information so you can get the issue solved faster.

[elder knoll]

how do i transfer VIP then!>

[zealous kettle]

Unless you made a mistake and purchased your VIP for the wrong server, we won’t be able to transfer it for you.

[elder knoll]

i did aciendently buy it for the wrong server

[candid escarp]

hello

[random mulch]

there is no #payment support atleast not for me

[elder knoll]

also not for me

[zealous kettle]

Message @balmy cypress

[viscid moth]

question if my appeal got accepted do i wait for an interview or do i ask for one

[exotic thistle]

you mean if your ban appeal get accepted?

[viscid moth]

yeah my ban appeal

[near halo]

@balmy cypress reply to hipfire

[exotic thistle]

if it would be accepted, you will be unbanned, and thats all no interview or anything!

[viscid moth]

oh ok

[compact parcel]

dms

[exotic thistle]

he might be away but about VIP issues, he reply asap he can

[near halo]

hes afk

[random mulch]

literally no answer and no help from anyone for an hour now

[near halo]

my friend has been trying to join eu medium with vip for an hour now

[exotic thistle]

i understand you guys, but please try to wait patiently until you get answered everybody can be busy sometimes!

[random mulch]

how does 1 admin do all jobs?

[dire osprey]

By ban got denied and I got the whole video

Of the whole game

!ticket

[marble mantle]

Hey, @dire osprey

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wispy loom]

If your ban appeal got denied, the decision is final

[dire osprey]

I literally am new and I forgot to clear my tc when I got new team mates I got the video?

So you guys ban people for being new?

With video evidence? Cool

[random mulch]

i dont get your issue laval

[wispy loom]

What is the ban reason when you try to join?

It's probably a temporary ban from what I'm hearing

[near halo]

how do i respont to a ticket

[wispy loom]

You should make a new ticket referring to your old ticket

[fervent ingot]

how do i whitelist cause it wont let me play the rtg

[dire osprey]

A temp ban for absolutely no reason tho I have the whole video evidence I can show u guys and I’m new to rust and I joined with my buddy Nelson he left and I got 2 new team mates and not knowing I had to clear tc they banned me and then denied it

[wispy loom]

What does it say when you try to connect?

[fervent ingot]

it just puts me in

[wispy loom]

I can't comment on your ban, but bans for exceeding the group limit are usually 7 days

[wispy loom]

Whitelist what? I don't understand your question

[dire osprey]

So this is what happens when there wrong they ban people for being new then not even watch there video evidence? Cool

[random mulch]

dude

stop crying if you were against tos

[fervent ingot]

all good figured it out

[exotic thistle]

only the owner of area can whitelist players who can play in same arena, otherwise you have to create your own arena

well nvm 🙂

[hollow bough]

Lol

[hollow bough]

As the player I believe you supposed to be responsible for looking into the rules before playing and then by joining you are thereby accepting those rules therefore denying plausible deniability of newness

[mellow glen]

We also dont ban players for being new

[random mulch]

can you atleast refund so i can get it with paypal?

[hollow bough]

I think that’s just what they were equating it to because they didn’t understand

[random mulch]

luke doesnt seem to be answering any time soon

and i dont want to wait 1 day for vip

[hollow bough]

If you join the steam group you might be able to disconnect your alt

[random mulch]

im in it

[hollow bough]

Does it say anything on the site about unlinking?

[random mulch]

lemme connect with my other account

[hollow bough]

Because with the discord linking you are able to request unlink

[random mulch]

ye requested it

[hollow bough]

Then you just have to wait till a mod respond to the request

[random mulch]

hes back

finally

[hollow bough]

Whos back?

[wispy loom]

Linking isn't necessary for the functioning of VIP @hollow bough

[hollow bough]

Really when I bought it it said I needed to link my steam account to finish the transaction

[wispy loom]

Where did it say that?

[hollow bough]

Or it might have been to finish creating my account

[wispy loom]

I've purchased and used VIP in the past without linking

[rough moat]

I forget how to be able to add photos for example being it got buried in conversation. Can anyone help.

[hollow bough]

Then how would it connect to your account?

[wispy loom]

Pictures to a ticket?

[rough moat]

like i screen shot an in game example

and want to show it.

[wispy loom]

It adds VIP in our backend using the SteamID64

[hollow bough]

Hm

[wispy loom]

Windows Key + Shift + S to make a screenshot

[rough moat]

lmao i know how to screen shot but when i got post there is no option

[wispy loom]

Might be disabled on this Discord for default users

I believe verified users can

[hollow bough]

I was about to say

[rough moat]

a while ago someone posted a point system earned to post them. I seen someone else post one in #feedback-suggestions

[wispy loom]

https://rustoria.link is the way to get it now

[rough moat]

that was it thank you

[wispy loom]

Link your Discord, which gives you the 'Verified' role

[unreal blaze]

report

[marble mantle]

Hey, @unreal blaze

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[unreal blaze]

/ticket

[marble mantle]

Hey, @unreal blaze

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[full veldt]

What do I have to purchase to skip the Queue for one of your servers?

[wispy loom]

VIP

https://donate.rustoria.co

[near halo]

!myid

!mysteamid

!steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rough moat]

So, once i hit /auth in game chat its active?

[wispy loom]

If you linked your Discord account it should give the role instantly

But /auth finished the process in-game

[rough moat]

ok its linked and i did the auth thing.

is my role supposed to change to a different color?

[wispy loom]

If you linked something, seems like you might have linked the wrong account

It should give you the role with a grey color

[rough moat]

I only have one account maybe my permissions on steam would need to be changed. But, it said linked in the list.

[wispy loom]

Could you DM me a screenshot of what it says on the page please?

Rustoria.link page

[frigid mauve]

/ticket

[marble mantle]

Hey, @frigid mauve

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pure sinew]

no winners? #giveaways message

[frigid mauve]

@wispy loom is it possible to get my vip on other account cause i mistakenly bought on diff steam account

[near halo]

yo just one question why dont you guys like ban the websites that sell cheats?

or take them down

[wispy loom]

We are not Facepunch, we have no privilege to do such a thing

[wispy loom]

You'll have to get in touch with @balmy cypress to see if that's possible

Include your SteamID and your enquiry

[near halo]

so why do facepunch not do it if they dont like cheaters

[wispy loom]

I can't speak for Facepunch, but fighting cheaters is always a cat and mouse game

EAC tries to detect and ban, Facepunch tries their best to counter scams and cheats

[near halo]

ok

[wispy loom]

But there is no point in trying to take down every single cheat site, if that is even legally possible

[steady grail]

Hello any admains here?

[mellow glen]

im not an admin but i am staff

would you like help?

[steady grail]

I got Vpn banned

[mellow glen]

you will ahve to submit an appeal

[near halo]

i mean i know 2 of the biggest websites that are selling cheats they have thousands of pepoles buying cheats for rust and other games

[marble mantle]

Hey, @steady grail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[wispy loom]

Feel free to get in touch with Facepunch
https://support.facepunchstudios.com/hc/en-us/requests/new

[tawny hedge]

!ticket

[marble mantle]

Hey, @tawny hedge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tawny hedge]

Is there any way to change my VIP to a different Rustoria server?

[wispy loom]

!vipissue

[marble mantle]

Hey, @tawny hedge

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then DM @balmy cypress and provide your SteamID64, Server Effected and any other relevant information so you can get the issue solved faster.

[cedar elk]

what is your rules about ban evasion?

[wispy loom]

What is your question regarding ban evasion?

[cedar elk]

if i have rust ban on other account that was banned like 1000 days ago, can i play or no?

[wispy loom]

If it is one account that is game banned, you should be good to play on another account
If you have one gamebanned account, 180 days need to have passed before you can play again on Rustoria

If you have multiple gamebanned accounts, other rules apply

[cedar elk]

oh okey thank you

[snow birch]

Yo

Admin can I dm one of y’all there is a scammer going around on disc do t want anyone getting scammed!

[wispy loom]

Feel free to DM me 🙂

[stray verge]

<@&274971100184576010>

hey any admins?

[raven mist]

Sup

[stray verge]

i got banned for playing with hacker i appealed and it got accepted but when i que it doesnt tell me how long im banned for anymore?

[raven mist]

Whats your steamid?

[stray verge]

my steam name is dave

[wispy loom]

76561199156274388

[stray verge]

howd u find it

[wispy loom]

That's the number Shenzyyy was looking for fyi njconway 🙂

You linked your Steam account on your Discord profile 😛

[raven mist]

Looks like your ban was reviewed and it will stay perm

[stray verge]

ah okay

[hollow bough]

Rip

[wraith star]

map for us main next wipe? aka 30 min

[stray verge]

but my appeal was accepted i had 7 day timer

[raven mist]

Well, it was reviewed again and its perm now

[stray verge]

okay i know why then i was playing with someone who is friends with the admin he started acting weird and wrote a ticket on me and got his friend admin to perm me

i can prove

[raven mist]

Hm, ,not at all

[stray verge]

i will show you

[raven mist]

The ban was just reviewed and its pretty clear why its perm.

[stray verge]

tell me

[raven mist]

You know that yourself way better

[stray verge]

no tell me id like to know

[hollow bough]

Probably not something he’d want to type in a public server

[stray verge]

there is admin abuse going on here he spoke to admin mate and got his ban down to 19 hours

[raven mist]

No admin abuse at all ! 🙂 you just got caught and its changed to perm

[stray verge]

got caught doing what

[hollow bough]

Can only assume cheating

[unreal grove]

Shenzyy can you send me appelation?

[stray verge]

well no i dont cheat

[raven mist]

Not sure what you mean

[stray verge]

i got banned for playing witha hacker

[unreal grove]

i got ban play with cheater were i can write appelation

[stray verge]

@raven mist pm me

[raven mist]

bans.rustoria.co

[hollow bough]

You want an appeal?

[compact parcel]

!appeal

[marble mantle]

Hey, @compact parcel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[compact parcel]

@unreal grove

[stray verge]

oh really @raven mist

that clip

whats bannable

[raven mist]

I mean, players can report other players, correct? Doesn't mean we're friends with them. We get loads of players dming us

Maybe you should pick other players to play with ^^

[stray verge]

but what about this is bannable??

[obtuse oasis]

@raven mist

this guy just tried to rat me in dms

https://gyazo.com/d1d0e07ccb6052747708514ec0704c56

[raven mist]

I'll take care of that! Thanks ^^

[obtuse oasis]

ty

[hollow bough]

Lmao ating everyone in dms

[tawdry jetty]

!vipissues @desert flax

[marble mantle]

Hey, @desert flax

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then DM @balmy cypress and provide your SteamID64, Server Effected and any other relevant information so you can get the issue solved faster.

[obtuse oasis]

well he probably ats server chats aswell

[manic forum]

who do i need to talk to about vip

[wispy loom]

You'll want to get in touch with @balmy cypress

[silk token]

hi i was wondering if i could talk to you about a recent ban i received for playing with a cheater
this is my first time being banned and really enjoyed playing rustoria
is there any way i can apply for ban appeal?

[raven mist]

You can appeal on bans.rustoria.co ^^

Mostly playing for cheater bans are 7 days

[thin quest]

hi gamers i bought vip for the wrong server, 76561198886989299 is my steam id

wanted us not eu

[raven mist]

Feel free to dm @balmy cypress Regarding that

[brisk bluff]

!mapfiles @hoary goblet

[marble mantle]

Hey, @hoary goblet

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[hazy tide]

can an admin kick fucking viernas from US main.... he's doing the same shit he used to, he's using the vending machine with food so noone can occupy it... he did this shit was recyclers and oil refinery in the past and it got him kicked

[normal roost]

!ticket @hazy tide

[marble mantle]

Hey, @hazy tide

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pine cove]

hello i just bought VIP for rustoria medium and upon joining the server it had popped up disconnected:HACKING. would an admin be able to look into this please.

[hazy tide]

did a ticket

[copper night]

!appeal

[marble mantle]

Hey, @pine cove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[copper night]

appeal your ban here

[wind flower]

can admin kick viernas on us main dude is sitting at the vending and wont let anyone use it

[pine cove]

thank you im not even sure why i even got banned? lol especially for hacking

[wind flower]

<@&874995535881326632>can admin kick viernas on us main dude is sitting at the vending and wont let anyone use it

[hazy tide]

<@&274971100184576010> can we get viernas kicked from main... this is bullshit he did this crap before with refinery and AGAIN with recyclers so admins spawned in more..

[wind flower]

<@&274971100184576010>

[wispy loom]

Please stop tagging staff roles

If you have made a ticket an admin will get to it asap

[raven mist]

I've seen your first tag ^^

[hazy tide]

@raven mist he's still there doing it...

[normal roost]

If you have made a ticket admins will tend to it as soon as possible

[hazy tide]

well it's bad, they need to server kick this kid

[normal roost]

And they will. give them time

[hazy tide]

literally is ticket #1 on the server...

[normal roost]

!appeal @viscid zinc

[marble mantle]

Hey, @viscid zinc

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[brisk forge]

On your servers people get banned for hacker association?

[exotic thistle]

yeah they do, if they playing with an hacker

[pine cove]

I had went ahead and put in an appeal for a ban but Im not sure what it is for even. Nor have I ever gotten banned for cheating or hacking. I apologize for the inconvenience. Thank you.

[brisk forge]

good

[marsh zenith]

i just bought vip for the wrong server i was woundering if i could get some help ?

[mellow glen]

DM @balmy cypress with your steam ID and Transaction ID

[pine cove]

Would there be an Admin I could talk too? If any are available

[shell skiff]

it wont let me buy vip

[normal roost]

!vipissues @shell skiff

[marble mantle]

Hey, @shell skiff

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then DM @balmy cypress and provide your SteamID64, Server Effected and any other relevant information so you can get the issue solved faster.

[static geode]

Sup, help me pls. I can't log in to server

[normal roost]

Do you have a update?

for the game

[static geode]

yes. but reason is different

[normal roost]

?

[static geode]

playing with hacker ,but I haven't played with cheats

[normal roost]

so your banned for playing with a hacker?

[static geode]

yes, but I haven't played with cheats

[normal roost]

!appeal @static geode

[marble mantle]

Hey, @static geode

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[normal roost]

make a appeal, then a admin will tend too your ban

[static geode]

ty

How long does it take to unlock?

[normal roost]

unlock?

[static geode]

unban , sor i'm from rus ))

[normal roost]

1-3 business days

[static geode]

.... it’s a long time ... to wait 3 days, for the fact that I didn’t do anything.

[mellow cliff]

🧢

[static geode]

my account since 2007, nirazu was not banned for using third-party programs ...

[normal roost]

your teammate did, its more of a measure to make sure you kick him from your team and dont play with him again, and if you do then there will be an even longer ban, and people play the dumb card of "i didn't know he was cheating" sometimes

[pine cove]

would you be able to see why I was banned reka?

[normal roost]

So yes, its annoying but it has merit

[static geode]

I played with him 1 time, I met on the server. For communication in English + play. I didn't know he was using third party software.

[normal roost]

i believe so, ill get back to you in DM's

[pine cove]

thank you i really appreciate it

[static geode]

[static geode]

but how can you speed up the unban process. I am ready to pass any checks.

[normal roost]

Unfortunately you cant, you have to wait until someone processes your ticket and even that is not guaranteed

[static geode]

while I'm waiting for unban, it won't make sense to log into the server. I have to wait for the next wipe

[normal roost]

!appeal @pine cove

[marble mantle]

Hey, @pine cove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[static geode]

had a good evening playing. Thank you for the information, I will not wait, you can cancel the ticket. I am changing the server.

[pine cove]

thanks reka i dm'd u back

[simple prairie]

Yeah I figured that much, I got off after I sent in the req and I don't remember the name unfortunately. If I see it again I'll let you know

[near halo]

Not a problem, have a nice day.

[bold schooner]

day 3 and still no reply from admin. falsly accused of hacking this is pathetic. rustoria youre a joke, get banned for hacking at 600 hours of gameplay??? admin must be pissed cause theyre dogshit and i shit on them over and over again while they have 10k + hours LMAO will never play a shit rustoria server again

[normal roost]

if you have made a appeal it takes 1-3 days to get processed, it should say it on the appeal page

[bold schooner]

its been 3 days and counting idc any longer this is ridiculous

not gopod for the game

[normal roost]

hense 1-3 days

and it does not help to get mad

[simple prairie]

@bold schooner where was ur base? I want the free decayed base loot

[bold schooner]

being a new player and all and falsly being banned from two rustoria servers?? pathetic

[mellow glen]

actually its ALL servers

[bold schooner]

im sure youre on of the shit admin i shit on over and over and you waved a magic mouse and banned me for hacking LOL go back to fortnite bots

[normal roost]

No need to get mad

[simple prairie]

@bold schooner ur pathetic man, go play another server

[mellow glen]

our admins do not play on our servers

so that could not be the case

[bold schooner]

i am lol wont ever play a rustoria again

[normal roost]

it happens and if it is truly a false ban, we apologize for it but in most cases its not a false ban

[bold schooner]

i was a big donator as well sad to see for you guys

[simple prairie]

[normal roost]

then enjoy no one is making you play our servers

[bold schooner]

hb

i was falsly accused i promise you that i wouldnt waste my time complaining

[mellow tundra]

trey link your steam i'd happily take a look

[bold schooner]

sorry for the anger but it is what it is

im not sure how to do that im new to the discord pc thing i only have 600 hours on this pc

[mellow tundra]

i just mean post the link in here

but to link your stuff u can ?verify

?verify

[marble mantle]

Hey, @mellow tundra

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[bold schooner]

ive already done that i believe

[mellow tundra]

send your steam link

[bold schooner]

im sorry i dont know how to do that what link?

[normal roost]

dont worry i already found it for you

[bold schooner]

i would gladly love to see what i did wrong on the server. thanks for cooroperating

[normal roost]

you can also join the server and it will show you the reason for the ban

[bold schooner]

everytime i tried to go back in it say disconnected hacking

[mellow tundra]

I sent a message to the admin who banned you, hopefully they'll be able to look into your situation soon!

[bold schooner]

and i dont fucking hack idk how to hack i barley know how to use this fucking PC but thanks again much love

[civic dragon]

lol wtf

[waxen moat]

lmao

[civic dragon]

already

[waxen moat]

ass server

[normal roost]

what server?

@civic dragon

[wind flower]

US MAIN

oops caps

[heavy tree]

us main down

[wind flower]

no shit

[normal roost]

Admins are aware

[wind flower]

reka ligma

[sharp night]

us main is down

[normal roost]

we are aware, thank you though

[drifting rapids]

how long

[normal roost]

Unknown

[drifting rapids]

... bruh

[mild gyro]

idk if you know but us main is down

[normal roost]

Aware

[mild gyro]

its down btw

[drifting rapids]

lol

[sturdy island]

waiting for support

[lunar grove]

hey its down

[normal roost]

!appeal @sturdy island

[marble mantle]

Hey, @sturdy island

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[lunar grove]

us main is down

[waxen moat]

kolby thank you for informing us we didn't know

[lunar grove]

no problem

just wanted to make everyone aware

[mellow tundra]

US Main is booting back online,

[frozen ledge]

how tf is main still down

THANK YOU

[mental basalt]

um

"top of the range hardware" riiiight

[mossy leaf]

just had an inventory of stone stolen off my sleeping body

Top tier performance

[sharp yacht]

is there outpost or bandit teleport on the zeus 5x?

[copper oar]

I need help, I have vip in Eu medium but I have queue

[fallow fulcrum]

Why does medium have such high queue

Main is so dead wtf

[unreal nacelle]

just bought a vip

but still in queue?

[normal roost]

!vipissues @unreal nacelle

[marble mantle]

Hey, @unreal nacelle

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then DM @balmy cypress and provide your SteamID64, Server Effected and any other relevant information so you can get the issue solved faster.

[devout shore]

why was my appeal denied?? i got banned by the anti cheat for putting in a code at a public disco room

[pale atlas]

When leaderboard reset?

[near halo]

!ticket @devout shore

[marble mantle]

Hey, @devout shore

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

it's probably best you make a ticket for that

[solar sleet]

yo where are the mods for medium

shit is racist af

👀

[near halo]

fr

[solar sleet]

Yup

it comes and goes

[violet nova]

why the fuck did I get muted

I got muted for 3 fuckin' days. I want an answer you stupid fucks

[stray marsh]

Probably not the way to start this conversation.

[violet nova]

or what? Hall monitor will get mad?

[solar sleet]

if you're the one on medium i'd say because what you were baiting

grow up

[violet nova]

yeah but I didn't say shit

[solar sleet]

baiting people

to say a no no word

play the game

stay out of chat

[violet nova]

you gonna cry? not really a 3 day type thing you stupid fuck

not my fault if people say shit they aren't supposed to

[solar sleet]

no one is crying but you because you can't talk in chat

if you play you don't need chat

[violet nova]

crafting rn don't need to be in game

[exotic thistle]

if you was baiting them to say that, probably that's why you got muted, feel free anytime to appeal it if you like on https://bans.rustoria.co/

[solar sleet]

<@&274971100184576010> medium is burning

[mellow tundra]

looking into it

[violet nova]

sick server! shit mods, shit hardware. Must be proud

[devout shore]

how am i going to make a ticket if im banned in the server lol

[unkempt canyon]

!appeal

[marble mantle]

Hey, @devout shore

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[vagrant python]

sheesh

[near halo]

Sit in Waiting for Support

[pallid blaze]

RUSTORIA MEDIUM DOWN

[mellow tundra]

not everything is hardware related, we have the best harware available

likely just a unity physics crash

[pallid blaze]

aden when r servers back up

[vagrant python]

damn Medium is down RIP

[pallid blaze]

dogshit hosts

[mellow tundra]

still working on med

It's booting back up

[wintry cargo]

admins , can u help, are you here?

[deft pivot]

I was told by @mellow glen to dm an admin for more information however none of them are accepting dm's is there a way to set up a meeting??

[pallid blaze]

<@&274971100184576010> wtf? server rolled back i was crafting tier 2

just lost 500 scrap wtf is this g@y shit

[proper juniper]

bought vip earlier this morning and every time i join now for the first time today it says disconnected on behalf of rustoria

[pallid blaze]

@mellow tundra u gunna give me my 500 scrap bacK/

[proper juniper]

@mellow tundra why am i banned i never played rustoria servers before

[mellow tundra]

?appeal

[marble mantle]

Hey, @proper juniper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[mellow tundra]

no, we don't intefere with gameplay

[glacial ingot]

Can I talk to a server admin

[proper juniper]

@mellow tundra why would i be banned i dont play your servers this is first time i already bought vip this is kinda stupid

i dont have vac bans and i dont cheat... i dont understand

[glacial ingot]

@mellow tundra why was I banned I didn't even kill anyone yet and im banned

[ocean rune]

I bought prio and still won't queue skip. Anyone help?

[glacial ingot]

@mellow tundra @stray marsh @compact parcel @near halo @robust walrus can I plz talk to one of you

[near halo]

No need to ping multiple admins, whats up

[glacial ingot]

I was banned on the trio US 5x for no reason

I didn't even kill anyone

[proper juniper]

@near halo i have been banned aswell for no reason i dont understand

[ocean rune]

My queue skip isn't working on US Medium @near halo

[near halo]

it will tell you the reason when you are kicked. if you think your ban was incorrect visit https://bans.rustoria.co/

[near halo]

dm luke

[proper juniper]

@near halo all it says is disconnected on behalf of rusticated

[hidden onyx]

We lost 2 minis due to the server crash is it possible for you to refund the scrap?

[near halo]

Unfortunately no, thats not something we do

[proper juniper]

@near halo if i cant be unbanned can i get a refund this is ridiculous

[languid terrace]

<@&274980199668645888> Can someone take a look on rustoria eu main, some guy been spamming chat for 10 minutes

[normal roost]

!ticket

[marble mantle]

Hey, @languid terrace

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[proper juniper]

!APPEAL

[marble mantle]

Hey, @proper juniper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[proper juniper]

<@&274971100184576010> i want a refund

[stray marsh]

!vipissues

[marble mantle]

Hey, @proper juniper

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then DM @balmy cypress and provide your SteamID64, Server Effected and any other relevant information so you can get the issue solved faster.

[glacial ingot]

When will I know if im unbanned or not after the appeal

and my friend just got banned for no reason fix your servers

[livid tapir]

5x just downed

trio 5x

[still yarrow]

did n e one elses rustion 5x crash

[surreal fiber]

it sure did lmao

[wild bough]

yo can i get an admin to come stop these guys from saying the hard R in vchat

[proper juniper]

banned for no reason gotta love it and now i have to wait 3 days for someone to get back with me wasted money for sure

[quartz drift]

help me plzzzzz

[still yarrow]

is the whole server down rustoia 5x us

[livid tapir]

yes

[fallow hamlet]

why cant i link my steam account it just says error

[hot blade]

do we know why the trio is down?

[stray marsh]

We are looking into it.

[fallow hamlet]

@stray marsh

[hot blade]

oh alright

[barren swallow]

!vipissues

[marble mantle]

Hey, @barren swallow

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then DM @balmy cypress and provide your SteamID64, Server Effected and any other relevant information so you can get the issue solved faster.

[near halo]

whats up with rustoria 5x?

DOSSED I THINK

*Caps

[fringe vortex]

What happened to trio 5x Us

everyone in general saying there aslso kicked

[rare prairie]

bro it went fucking down what else do u think

jesus christ rust players are so stupid

[near halo]

lmao ur a rust player

[rare prairie]

20 hrs

not the level of autism as u guys

[near halo]

what u get vac banned for?

[fringe vortex]

no shit, but rustoria servers rarely go down. asking if it was like a planned restarted or ddosed or somthing else

[rare prairie]

csgo

wasnt that shit like a year ago lmfao

stalkin my steam

[near halo]

122days ago

[dusky nymph]

what happened with trio 5x us it went down it wont come back up

[rare prairie]

525?

not 122

whats ur point lmfao

[near halo]

1 VAC ban on record | Info
122 day(s) since last ban

bro takeover n i were on our roof with 2k hqm

lol was u gettin raided?

no

[dusky nymph]

nope

upgrading base

[near halo]

rip

[rare prairie]

what is ur fucking point im so lost

[dusky nymph]

yeah idk whats good with the server

[near halo]

i swear if we lost that

[dusky nymph]

anyone else get kicked too?

[near halo]

prolly booted the fucking server

[mellow tundra]

trio is booting back up

[dusky nymph]

why would anyone do that

[fringe vortex]

yea

i was sitting on dome with my heli

[dusky nymph]

alright thanks

aden what happened do you know

did it get dossed?

@mellow tundra

[near halo]

any rollback @mellow tundra ?

[dusky nymph]

he said its booting up

[fringe vortex]

thanks for the update

[dusky nymph]

but like idek what started it

[near halo]

ik

[dusky nymph]

its up

[near halo]

its up

[dusky nymph]

have fun yall

[wild bough]

long wait i see lol

[normal roost]

!vipissue @wild bough

[marble mantle]

Hey, @wild bough

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then DM @balmy cypress and provide your SteamID64, Server Effected and any other relevant information so you can get the issue solved faster.

[normal roost]

!ticket @wild bough

[marble mantle]

Hey, @wild bough

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[glacial ingot]

!appeal

[marble mantle]

Hey, @glacial ingot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[glacial ingot]

@near halo when will my appeal be looked at

[normal roost]

1-3 days

[glacial ingot]

bruh that long

[normal roost]

yes

[glacial ingot]

this is so fucking stupid I was banned for no reason

[normal roost]

what server?

[glacial ingot]

5x trio US

[normal roost]

logging in a dif tc i see?

[glacial ingot]

what

[pallid blaze]

dogshit servers

[normal roost]

did you enter a code on a tc thats not yours

[normal roost]

then dont play them

[glacial ingot]

no my friend but a kit on me when I was sleeping loading into the server

[normal roost]

huh

[glacial ingot]

thats the only thing that happened then when I got on the server I was banned

[worthy hull]

Looking for support

[glacial ingot]

didn't even do anything yet

[barren swallow]

How long does it take to fix vip? I bought it for myself and two friends. Myself and another have it and the other is stuck in queue. I've messaged and still haven't heard anything

[normal roost]

!vipissue @barren swallow

[marble mantle]

Hey, @barren swallow

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then DM @balmy cypress and provide your SteamID64, Server Effected and any other relevant information so you can get the issue solved faster.

[normal roost]

@barren swallow have you dm'ed @balmy cypress

[barren swallow]

Yes

[normal roost]

Just do what he says and he should fix it

[barren swallow]

He hasn't said anything.

[normal roost]

He gets a lot of these cases

it can take some time

[barren swallow]

Okay :/

[glacial ingot]

bro someone just fucking unban me I didn't do anything

[normal roost]

!appeal @glacial ingot

[marble mantle]

Hey, @glacial ingot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[glacial ingot]

I already did

[normal roost]

did u get denied?

[glacial ingot]

they havent said anything its still under review

[normal roost]

then you have to wawit

1-3 days

[glacial ingot]

well obviously but why does it take so long to unban someone that hasnt done anything

[normal roost]

because they need to process the ones that have done things

either way your ban should only be 3-7 days

[glacial ingot]

it says permanently

[normal roost]

huh

weird

[glacial ingot]

because this has happened before like 2 times and they unbanned me because I didnt do anything

[normal roost]

The appeal should fix it

[glacial ingot]

yeah I know

[barren swallow]

There has to be a reason you've been perm'd twice lol

They don't just perm random people for no reason.

[glacial ingot]

yeah but why have i been unbanned everytime dumbass

[barren swallow]

Ahhh you're one of those.

[glacial ingot]

yeah your in someone elses business like fuck off ahhhhh youre one of those

[normal roost]

@glacial ingot complaining wont get you anywhere just wait it out

[blissful gyro]

Any admin that could help rq?

[wise pelican]

hey i dont know if i just got banned or sum shit but its not working and the server aint on my favorited anymore

[normal roost]

Do you have any issues?

[wise pelican]

wdym

[normal roost]

in game/vip issues

game ban?

[wise pelican]

idk

i crashed and server isnt on my favorite anymore

[normal roost]

server crassh?

[wise pelican]

i dont really know what happened dude i just need to know what happened

oh its back im good then

[near halo]

Hello, I'm not an admin but i will send you a pm, and you can tell me about your issue, I will try my best to help you.

[proper juniper]

Why did my ban appeal get denied?! I HAVE NEVER CHEATED ON RUST

[wise pelican]

hey im not saying shit but he is a donator why would a donator cheat

[proper juniper]

I don’t play vanilla servers either this is so new to me I don’t understand

[still yarrow]

is there a gltich where armor door hatched door show being opened

[proper juniper]

I need proof of what I’ve done wrong <@&274971100184576010>

[normal roost]

If you try to load into the server that you are banned from it will say it above the retry connection button

@proper juniper

[proper juniper]

All it says is “disconnected on behalf of rusticated”

@normal roost

[normal roost]

rusticated? this is rustoria

[proper juniper]

Exactly @normal roost

I have never been banned from any server before so this is all news to me @normal roost

I don’t cheat, play with cheaters or anything, I may have said something vulgar in the past but I was never something I repeatedly did. So I don’t think I should be perma banned just for being rude

[normal roost]

i have no clue, just wait until someone else answers

[proper juniper]

I have tried to appeal but it was denied and doesn’t even give a reason why… like why would I have bought vip to play with friends this afternoon if I knew I’d be banned? @normal roost

I don’t play vanilla servers usually I play stevious @normal roost

[mellow tundra]

@proper juniper it will be up to @echo venture if any further information regarding this specific circumstance will be disclosed. for now, all you’re provided is the disconnect reason.

[proper juniper]

Well how do I come in contact with him @mellow tundra because I paid 11 bucks today to play

[stray marsh]

bans.rustoria.co

[near halo]

already got denied

[proper juniper]

@stray marsh ^^ for no reason I’ve done nothing wrong I’ve never cheated or played with a cheater

[stray marsh]

No one said you did

[proper juniper]

Then why else would I be banned @stray marsh

I haven’t played y’all’s servers in a long time and I didn’t have any problem before @stray marsh

And now I come back and I’m banned? Any one will tell you I’m not very good at the game lol

I just want to play with my friends I don’t understand why I’m banned

@echo venture please chat me with me I need help

[cursive karma]

Hey - been 20 minutes since I've bought VIP, no luck queueing in. You guys have been pretty good about it being near instant, hoping to have someone check it out.

[exotic thistle]

you bought an VIP , and you still have a queue?

[cursive karma]

Yessir, was about to delete the comment, just went through after a few requeues. Took about 25 mins though

[exotic thistle]

please DM @balmy cypress your steamid64 and the issue you having, he might be away from pc, but as soon as he see your message he will fix that for you , so just let him know, he deal with vip problems

[cursive karma]

👍

[normal roost]

Proof and for what server?

[dawn coyote]

join waiting for support call music fyre

WHERE THE ACTUAL FUCK DID THE MUSIC GO YOU STUPID MODS GIVE ME MY MUSIC BACK YOU MOTHERFUCKERS

[viscid moth]

thats not how you get the mods attention

[dawn coyote]

Where

is

My

MusicBot.

[mellow glen]

@dawn coyote if you dont need support please move to #general

[dawn coyote]

I do need support

I need my music bot back in this call

[mellow glen]

if you need support

how can i assist

[dawn coyote]

Put music bot back in call

or at least drop a link where I can get those jams lowkey them mf's fire asff

Hell fuckin yeah thank you for putting the bott back in

these some bangers lowkey ty irish

[mellow tundra]

@near halo I assume this is in voice chat, which we do not moderate.

[dawn coyote]

I need admin support will someone drag me into support call

@stray marsh You are a chad Ily bro

Yo admin drag me into call for a second I have a legit something to show you

[glossy isle]

need admin in eu long please

[dawn coyote]

@north crest Drag me into call rq

[elfin narwhal]

Hooray, I was unban, I told you that it was a mistake

[gaunt spruce]

Admins check pls FAMOSA https://steamcommunity.com/profiles/76561198851620541/ on eu MAIN

He see me in full night 270 hour player

[marble mantle]

Hey, @gaunt spruce

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[crisp slate]

i need assitance

@north crest can i get an update on ur decision afterwards if you dont mind

[north crest]

The updates will be responded to in the ticket.

[crisp slate]

ok thanks 👍

[near halo]

d

[north crest]

d

[stray marsh]

🇩

[mellow glen]

b

[shell forge]

!appeal

[marble mantle]

Hey, @shell forge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[drifting hollow]

@gaunt spruce ive also sent a ticket for Famosa cause hes been really sketchy so i tested him by camping their base and on 3 seperate times he seemed to already know where i was and either walk far away and shoot me or get to his roof and shoot down right where i am

i have some fishy evidence if any admins wanna see?

[urban sleet]

hey water

[drifting hollow]

@north crestayo is it possible i can show some evidence of Famosa hacking? just watched the friend hes playing with track a doorcamper around the base to kill him when there was ni indication

[mellow glen]

wassup

[urban sleet]

can u check a guys acc for me he wants to play with me but his acc seems sus

[north crest]

If you think he is sus, go with your gut

[dusk willow]

i got a 1 hour chat ban its been over an hour and im still banned

unbanned

but it was longer than 1 h

[rough dagger]

What if my appeal was accepted, but the servers were not unbanned?

[north crest]

I have forwarded on the info.

[rough dagger]

Thanks

[north crest]

sometimes the unbans take a bit to sync through.

[rough dagger]

It's just that about 12 hours have passed since the appeal was made.

[pseudo coral]

is exploiting allowed ?

somebody exploiting chairs through the roof and shooting through roof

[tough bane]

?ticket

[marble mantle]

Hey, @pseudo coral

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pseudo coral]

no longer in game saddly

just wanted to know if thats allowed or not really

[near halo]

`

[west minnow]

admin?

[eager needle]

admin

i cant connect to small keep getting kicked

[shadow spoke]

are there connection issues right now?

[glad tulip]

whats up with small

i timed out and cant disconnect back

[eager needle]

same

[stray marsh]

Checking now, but all of our servers are showing online.

[eager needle]

happening to another person on my team too

[shadow spoke]

Yeah me and someone else

[jolly geode]

Yeah I’m DC’d and can’t reconnect

[plain vigil]

same

[shadow spoke]

Do you guys have cox internet?

Its working agqain

[subtle sorrel]

Dear Administrator, why am I blocked? This is my steam ID https://steamcommunity.com/profiles/76561199169251024/

@stray marsh

[rotund cradle]

yo

I just got banned for exceeding group limit of 3

when i literally didnt

ive never ever had more than 3 people in my team

[subtle sorrel]

I didn't hang out, including my team-mates, they weren't banned, only I was banned

[lilac nova]

!appeal

[marble mantle]

Hey, @subtle sorrel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[lilac nova]

!appeal

[marble mantle]

Hey, @rotund cradle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[rotund cradle]

ive been banned for more than 10mins and the site wont let me submit an appeal still

[lilac nova]

Please be patient, it could be up to 30 mins

[rotund cradle]

I shouldnt have even been banned in the first place why do i gotta wait for this website

my friend was banned as well and he hasnt even done shit

how about fix the flagging system thx

[copper oar]

!ticket

[marble mantle]

Hey, @copper oar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[subtle sorrel]

I've filed a complaint. Will it be heard within thirty minutes?

[copper oar]

He paid the vip in one of the servers but when I try to enter the game I have a queue. I need help please

[lilac nova]

No. It usually takes 1-3 business days. Feel free to DM me in Chinese if you want

[lilac nova]

!vipissue

[marble mantle]

Hey, @copper oar

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then DM @balmy cypress and provide your SteamID64, Server Effected and any other relevant information so you can get the issue solved faster.

[subtle sorrel]

Thank you very much. My problem has been solved

@compact parcel Thank you very much. My problem has been solved

[peak fern]

!ticket

[marble mantle]

Hey, @peak fern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[frosty isle]

/ticket

[marble mantle]

Hey, @frosty isle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pale whale]

hello i was muted for saying someones ingame name on rustoria small us how do i appeal this?

!appeal

[marble mantle]

Hey, @pale whale

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[languid vigil]

when logging on to the Rustoria server after uploading to the server, hacking writes but I did not use cheats

!appeal

[marble mantle]

Hey, @languid vigil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[wheat lily]

Hello,

I am VIP but i am in queu rn can you please unlock me

[wispy loom]

Did you purchase it yourself?

[wheat lily]

Yes i did

https://steamcommunity.com/id/ElectroZzCSGO/

fixed

[short jay]

Why did the team get banned for cycling?
Did we get banned for playing games with our alternate teammates?
We have friends who go to school and they are not online at night, our friends who are active at night come and play with us and go out in the morning, we didn't think it was forbidden.

[near halo]

you could explain yourself and appeal -> https://bans.rustoria.co/

[broken zealot]

Admin, are you seriosly?

Why our team banned?

Who cheat?!!!

[brittle tendon]

!appeal

[marble mantle]

Hey, @broken zealot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[finite vapor]

hi, me (Ro [S] e) and my teammate Shuba got banned just

!appeal

[marble mantle]

Hey, @finite vapor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[median trellis]

is eu medium bugged in terms of road respawns? been on the server for roughly 10 hours yesterday and component piles barely respawn on the road, is it intended or just bugged?

please ping me when you answer

[junior rain]

Any admins awake?

[normal sparrow]

!appeal

[marble mantle]

Hey, @normal sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[grizzled scarab]

Any admin online?

[silk vapor]

who banned ppl 10 minutes ago on rustoria eu long?

[trail imp]

How do I appeal?

[wispy loom]

https://bans.rustoria.co/

[broken zealot]

Hi! Me and my teammate got banned on EU Long server for "Playing in cheater". Because of whom we are banned? We play fair. We have VIP privileges.
Its not profitable for us to play with cheaters. We are not doing anything supernatural. We have been playing on official servers for a long time, including yours. Ive never played with cheats, macros. I`ve been playing with most of my team for many years!

Our nick: Shuba and Ro[S]e

[wispy loom]

I'll drag you in a voice channel in a minute

[broken zealot]

Tell me nickname because of which we have banned.

My teammates now playing in server. Why me banned?)

[versed coyote]

@wispy loom need support

pls

[pure vector]

can anyone help me wit hthis?

i was palying, and got kicked and now when i reconnect i get this^^

[wispy loom]

Were you recently disconnected?

[pure vector]

yes

i was recycling 😦

[wispy loom]

What was the message?

[pure vector]

steam auth failed

[wispy loom]

I see

See if you can restart your game and try again

[pure vector]

and just now my rust crashed aswell

[wispy loom]

I can be with you in a few minutes in voice chat if you like

[pure vector]

i will try to restart, if that doesn't work yes please. i will keep you posted

i can join now, thanks

only lost my components luckily

[wispy loom]

Good to hear it's resolved 🙂

Let us know if we can help you with anything else

!appeal @median socket

[marble mantle]

Hey, @median socket

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

Hey can you check appeal please?

[heavy sedge]

Anticheat lag?

[near halo]

idk but i definently am not cheating and i have proof 😄

i think someone may have spam reported me cuz i got banned overnight not by an admin looking at me or something

[wispy loom]

Bans are not handed out merely because of a lot of player reports

[near halo]

oh ok

[median socket]

Happens to a lot of ppl, just appeal ig

[vivid badger]

How long does it take to review a blatant cheater and have them banned?

[near halo]

i appealed im just watcing my friends screenshare and sitting waiting to get unbanned

[wispy loom]

If you've made a ticket, an admin will get to it asap

Did you make a ticket using our in-game ticket system?

[vivid badger]

I did. That is why I'm asking here. I'm going to log off because the game isn't playable right now due to a certain group in our area.

[near halo]

i cant go in game im banned. i made an in the website and my friend made a ticket in game asking for an admin to review it.

its eu tho

if that changes anything

[wispy loom]

Our admins are constantly working through tickets, so it shouldn't take too long

[wispy loom]

I was referring to the other player, if you're banned all you can do is make a ban appeal

[near halo]

ye i understood xD

just later

[vivid badger]

Thank you. If you want me to be bait to expedite the process just @ me on here.

[wispy loom]

Appreciate it, but our admins should probably be good 🙂

!appeal @near halo

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[strange hedge]

I have purchased the membership correctly, but I still have to line up, please help me

Steam ID： 76561198938902035

2021-09-13 07:42:18 锈 贵宾 | 欧盟媒体 7.99 英镑 积极的 25 天 18 小时 41 分 7 秒

2021-09-13 07:42:18 Rust VIP | EU Medium £7.99 Active 25 days 18 hrs 41 mins 7 secs

[lilac nova]

!vipissue

[marble mantle]

Hey, @strange hedge

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then DM @balmy cypress and provide your SteamID64, Server Effected and any other relevant information so you can get the issue solved faster.

[astral bobcat]

why was my teammate banned if we didn't even play with cheats?

[lilac nova]

!appeal

[marble mantle]

Hey, @astral bobcat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[dense oriole]

@astral bobcat We can't speak on your teammates' ban with you. I would encourage your teammate to come speak with us.

[north bone]

How to report

[near halo]

I got banned too, didnt cheat, i appealed , but can we do it faster somehow cuz we have an online raid defense planned

i have proof too

[lilac nova]

!ticket

[marble mantle]

Hey, @north bone

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[neat lantern]

<@&274971100184576010> <@&874995535881326632> <@&864870863957393458> <@&415898423460626432>

need help in VC

[wispy loom]

No need to tag all admin roles
What do you need help with?

[neat lantern]

i need to talkl w an admin

[wispy loom]

About what?

[neat lantern]

bans

[wispy loom]

You can appeal your ban at https://bans.rustoria.co

[neat lantern]

i did but the admin i talked to said he would unbann me

that was a week ago

[wispy loom]

See if you can get in touch with the admin you spoke to

[neat lantern]

I never was playing with a cheater which is why he unbanned me

or he said he was

i dont know his name

[west osprey]

DM me your steam ID and I will take a quick look.

[low saffron]

Guys I could really use some help with something else than unban and I its only gonna take 1 minute

[feral eagle]

guys you dot see the chinese spam on the server? Eu Main?

[wispy loom]

I'll hop on to check, cheers 🙂

[north bone]

/ticket 76561198014034980

[marble mantle]

Hey, @north bone

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wispy loom]

In-game, and be more specific please

Don't just make a ticket with a SteamID

[north bone]

In-game？

[wispy loom]

Yes

[plain nebula]

I do a unlink discord request, some admin can help me ?

[wispy loom]

/ticket add Text

[wispy loom]

You can DM me

[north bone]

In-game use the /ticket command?

[wispy loom]

Correct

[north bone]

What to do next

[livid tapir]

One of my buddies is trying to sign in to the rustoria website like steam thing and it just keeps saying error

[trail imp]

Hi I would like to see weather an admin is free to review my appeal as wipe is 30 mins away lol xD

[livid tapir]

Y’all know how to fix that?

[normal roost]

!appeal

[marble mantle]

Hey, @trail imp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[trail imp]

i have appealed but on the site it said to ask in the discord for how long the appeal would take

[normal roost]

usually 1-3 days

[trail imp]

really who reviews them

[normal roost]

not sure

admins

[livid tapir]

The person that bans you has to review your appeal

[normal roost]

what he said

[livid tapir]

@wispy loom do you know how to fix this?

Sorry for the @

[wispy loom]

Np
Could you ask your buddy to join waiting for support?

[modern mountain]

2 different cheaters in same group on rn need a admin

[wispy loom]

!ticket

[marble mantle]

Hey, @modern mountain

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[livid tapir]

One sec I’ll check if he can join

[wispy loom]

Don't call out cheaters please

Make a ticket so an admin can look into it

[lucid sable]

we did /ticket in game like an hour ago the game is unplayable their outside thats why were here

[trail imp]

@livid tapir how do ik who banned me?

[modern mountain]

aye same here xD

cant get out base

[livid tapir]

U don’t have to, when you appeal it gets sent to them, gotta wait it out

[modern mountain]

they deep af with 2 cheaters

[trail imp]

oh ok

[lucid sable]

they should all get banned for association

[livid tapir]

They will when the cheaters get banned

[lucid sable]

K

[modern mountain]

knowingly playing with 2 cheaters ofc xD

[livid tapir]

@wispy loom he joined support, his name is god said cap

Appreciate the help ❤️

[wispy loom]

Our admins are contantly working through tickets, they'll get to yours shortly 🙂

[modern mountain]

oki good kinda want to progress rather then be stuck in base

[near halo]

When does 10x wipe

[mental leaf]

#oldserverinfo

[wild crest]

How do I make a ticket?

[wispy loom]

!ticket

[marble mantle]

Hey, @wild crest

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wild crest]

/ticket

[marble mantle]

Hey, @wild crest

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wild crest]

!appeal

[marble mantle]

Hey, @wild crest

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[wild crest]

and it says I'm not banned, why is there no ticket system

Yo, are there any mods that canhelp me

[weary oasis]

Hello i need admin 2 min please

[lucid sable]

how much longer? these mfs arent letting us play the game <@&274971100184576010> PLEASE

[proper juniper]

@echo venture please answer your Dms

[agile carbon]

!support

[near halo]

Whats the issue?

[wild crest]

Yo, can I tell you my issue too?

[agile carbon]

man can help me to buy vip ?

[near halo]

how long have u been banned for, and what does it say when u try to appeal

[near halo]

?donatelink

[wild crest]

I've been banned for like 15 minutes I'd say, and the appeal said that "You are not banned" but game says I'm banned, cause I just started floating. Like my character started flying, and when I tried to join back. It happened again, someone else in the game said it happened to them too

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[agile carbon]

yes but i can do ... i do no why

[wild crest]

I don't have fly hacks or anything, and you guys can PC check me if you have too

[near halo]

give it another 5m snd if it still doesnt work lmk

[proper juniper]

I’m banned for no reason at all either and my appeal was denied for no reason I don’t understand the reason

This is extremely frustrating

[near halo]

What do you mean? Is the vip you are trying to purchase out of stock?

[candid escarp]

@balmy cypress

hello

[lucid sable]

THANK YOU

[near halo]

We do not deny appeals for no reason, each appeal is looked into thoroughly before a decision is made

[balmy cypress]

#payment-support Make one of these please

[glacial shoal]

Can i get a refund on my vip purchase its was gifted and i dident mean too

[balmy cypress]

#payment-support Make one of these and we can look into this

[sly scroll]

basically, i was banned for evasion on all rustoria servers and after looking into why i was banned a old friend i played with was scripting and had my details from a year ago and i don't use steam guard lol, so he signed into my account while cheating and got me ip banned too. is there anyway too fix this cause my appeal got denied.

[livid tapir]

Denials are final

[west spruce]

How do i speak with an admin...

I was banned on rustoria small just now for playing with hacker? I don't even have a team member living with me. I need to speak with admin please!

!help

[tacit current]

?appeal

[marble mantle]

Hey, @west spruce

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[proper juniper]

@near halo well your appeal is incorrect I haven’t do anything wrong to deserve a ban

@near halo the same team I played with more than 7 months ago is playing again but I’m the only one banned don’t you find that interesting

[summer quarry]

can you help me ?