support

[mellow tundra]

@robust walrus

[normal roost]

i just got banned from 5x no bp for exeeding group limit of 3? i didnt do that? why?

[restive bear]

spaming for the past 2 hrs

[tropic bridge]

English??

[void coyote]

can we get someone in support channel we got banned for sum we didnt do

[visual pilot]

Why did I get a cheat ban when I'm not in the game? sup

[zealous kettle]

!appeal

[marble mantle]

Hey, @visual pilot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[hasty gate]

Where can I see the answer to my appeal?

[wispy dirge]

You can find it at https://bans.rustoria.co/
If you have your Discord linked with us then the response would be via DM's from the Rustoria Bot.

[hasty gate]

Thanks

[deft pivot]

Is there a way for me to get in contact with an admin and not a moderator

[silent holly]

y

[deft pivot]

I need to figure out why I was banned and the mods haven't been able to tell me

[silent holly]

haveyou tried to appeal

[rich crescent]

can someone look at my ticket plz?

[deft pivot]

yes

[potent axle]

f

[sleek lichen]

holy shit man its insane that main cant handle a raid

lags it ass off

[somber basin]

I GOT INSIDED THEN KICKED FOR TEAMING HUH

[mellow cliff]

🤣

[restive pagoda]

that is some bs

[civic wigeon]

Got banned from Rustoria US Small, my trio Plunge and Phil Trout also got banned. We had a neighbor trio that we invited to the team so we wouldn't kill each other, one on their team members got banned for hacking and the 5 of us all got banned for association. Me and my trio just met them that wipe, they weren't auth on our base, they didn't have codes, they weren't bagged, they were just on our team so we knew to not kill each other. I made an appeal but was hoping to get unbanned faster so our base doesn't decay 🙏

[livid tapir]

!appeal

[marble mantle]

Hey, @civic wigeon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[livid tapir]

gotta wait it out though if you have ^

[civic wigeon]

Zzz what a sad way for a wipe to end, random neighbor who didn't have codes, auth, bags, anything just on our team so we didn't kill each other

[livid tapir]

yep its rough man, shit happens

[livid tapir]

just a good lesson, careful who you ally with

[merry hill]

https://steamcommunity.com/profiles/76561198872975593/ Mr. Administrator, your server is no longer allowed to access the server, because is VPN ban . Can you untie it for me? US main

@stray marsh

@zealous kettle

[pallid blaze]

hey admins guys named @high vigil trying to get his teamate unbanned because he said he was false banned so heres a clip of his teamate hacking

https://cdn.discordapp.com/attachments/886737646217474078/886740077995245588/RUST_2021.09.12_-_17.54.03.02.DVR_Trim.mp4

[high vigil]

What?

He’s not my teammate lmao that’s my clip

I have the full clip and can prove it

[mellow glen]

dont worry about rain

hes been kinda salty

[high vigil]

Thanks, he’s mad because my teammates backstabbed him after giving him the cheaters base coords to raid

It’s rust

[pallid blaze]

ur legit a "discord mod"

[pallid blaze]

i mean we moved the 2 rows of aks m2 and box of mp5s?

[high vigil]

Idc bro it’s pixels lmao, <@&274971100184576010> can someone get banned for knowingly, falsely accusing someone and making fake evidence? Exactly what @pallid blaze did

And I have proof:)

[mellow glen]

wow u got me

take it to #general if you dont need support please

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[pallid blaze]

u do care if u bagged a hacker.. but ok ima stfu before i get discord modded o

[near halo]

where do I look for help if I was banned for "playing with hacker"

[compact parcel]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

thanks!

[foggy robin]

Can an admin help us

there is a cheater

on toria us main

[mellow glen]

!ticket

[marble mantle]

Hey, @foggy robin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[mellow glen]

wait a sec

[foggy robin]

lol

[viscid heart]

Hi I need help redeeming a purchase a made is there someone on here that can help or do I do that in game

[mellow glen]

whats your issues

ill see if i can help

[viscid heart]

I purchased builder and pvp+ for the 5x trio america server but I haven't received it in game just wanted to know if I need to do something else or does it come automatically

[near anvil]

hello is it possible to transfer vip kit from the 3x to the 5x trio?

[mellow glen]

have you connected your steam?

[viscid heart]

Yes

It made me connect so that I can create a account

[mellow glen]

then can you head on over to #payment-support and submit a ticket with your steamID and the issue that you are having

[viscid heart]

Ok thanks

[mellow glen]

no worries!

[merry hill]

@Ihttps://steamcommunity.com/profiles/76561198872975593/ Mr. Administrator, your server is no longer allowed to access the server, because is VPN ban . Can you untie it for me? US main

@stray marsh

[marble mantle]

Hey, @merry hill

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[merry hill]

I can't appeal.

[mellow glen]

why not

[scarlet cove]

!ticket

[marble mantle]

Hey, @scarlet cove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[fallow pine]

I accidentally disbanded my group. im locked inside our base. how do i get the group back and our base?

[echo venture]

You'll need to get in a group with the original placer of the doors etc of your base

[pallid blaze]

jesus rustoria used to be good

the amount of hackers i get banned ina day is bricked

[near halo]

How do I get unbanned

I havent played rust in a long time

I used to play with lfg peopl;e and it said I played with cheater

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

Is there a way to make the process quicker my friends joined your server and I cant join

@dense oriole

[polar peak]

twitch wont connect

[granite stratus]

Is there any admin available to speak to?

[versed nebula]

Join support room and someone will help u

[near halo]

Mains are unplayable

[silk pasture]

@balmy cypress is this ever gonna be solved

[summer quarry]

<@&874995535881326632> https://steamcommunity.com/profiles/76561198331331476/ This player is a cheater, can you help me check it

The cheater, who was banned by administrators at Rustafied.com, is now on your server

@echo venture

[royal patio]

I was banned after touching someone else’s territory cabinet today. Who can I find to lift the ban?

<@&874995535881326632> I was banned after touching someone else’s territory cabinet today. Who can I find to lift the ban?

[jaunty swan]

@echo venture how to get unbanned, when my appeal closed

[lilac nova]

!appeal

[marble mantle]

Hey, @royal patio

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[raven bison]

@royal patio Please wait for the admin responsible for your ban to review the appeal

[wispy loom]

If your appeal was denied, the decision is final

[jaunty swan]

yes, but he scriptcheck my friend and he getting unbanned

[hasty gate]

And if the application was accepted? Is it unbanned?

[wispy loom]

Should be, see if you can connect again

[hasty gate]

Yes thank you

[summer yew]

@wispy loom Hi, when i spawed it was kicked me and text to admin in discord, i cant find him

[wispy loom]

Hey, does it specify a name?

The admin might not be online at the moment

[summer yew]

This is because people report to me

@wispy loom c?

[wispy loom]

I'm not able to answer that question as I'm not an admin and not the admin that banned you

[quiet atlas]

I put 800 scrap on 1 and the wheel landed on 1 but I didn't get any scrap back...

[wispy loom]

It's a game design thing that lies with Facepunch unfortunately

[quiet atlas]

i never have this problem in bandit camp did facepunch make this modded outpost?

[wispy loom]

The wheel is a prefab/entity in the game that Rustoria implemented in outpost, it was not modified at all

I have had the same issue on a server with bandit camp

[quiet atlas]

well maybe rustoria should also put a sign next to it saying we're implementing a broken entity that would otherwise not be here use at your own risk

[brisk bluff]

Report the bug using f7, maybe FP will try to make a better fix, but to me it does look like it’s on 20 slightly.

[marble mantle]

Hey, @quiet atlas

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[wispy loom]

Outpost and Bandit Camp are merged, that is the change that is generally known for Rustoria servers
Parts of Bandit Camp, like the wheel, are not modified whatsoever

[near halo]

If i am banned from rust does that mean i can never play the game again

[wispy loom]

If you have a game ban for Rust, you can play on Rustoria with an alt account when 180 days have passed

But you won't be able to use the same account for Rust anymore

[near halo]

@wispy loom i just got banned on eu small randomly with the reason given "hacking" can i get an explanation on that?

i have tried to get an alt accout but it didnt work and my main account is banned for like 110 days

[wispy loom]

I cannot give you an explanation for that, you'll have to appeal your ban at https://bans.rustoria.co

[near halo]

when i try to appeal it says im not banned

and my mate got banned aswell

if he write appeal the site say he is not banned

[wispy loom]

If 110 days have passed, you'll have to wait another 70 before you can play on Rustoria with another account

[wispy loom]

Did you just get banned?

As it says on the website, it can take a few minutes to sync

[near halo]

yeah

what if rust banned me?

[wispy loom]

What if Rust banned you?

[near halo]

yes

[wispy loom]

I just explained what you can do

[near halo]

how fast the appeal is?

[wispy loom]

Appeals usually take 1-3 days

[near halo]

thy

What if i get a new ip and a new account can i play

[wispy loom]

That is called ban evasion, and you will be banned for it 🙂

[near halo]

Ok so all i need to do is to wait 180 days then get a new account and then i can play

[wispy loom]

Then you can play on Rustoria servers, correct

[near halo]

And i have like 3 alt accounts that are banned beacuse i did as the admins told me that i can get an alt but it still didnt work but that dosent matter?

[wispy loom]

Different rules apply when you have multiple game banned accounts

Have they been banned from Rustoria, or are they all game banned?

[near halo]

All game banned

[wispy loom]

You are NOT allowed on our Vanilla servers if your situation is one or more of the following:
- You have a gameban on another account within the last 180 days
- You have 2 gamebans on other accounts within the last year.
- You have 3 gamebans on other accounts within the last two years.

We are able to check this, and if we find out, you will be banned. Generally, the only reason you will have a banned account is because you were cheating. False-positives are extremely rare, so please dont argue about this.

https://rustoria.co/vanilla/rules

3 gamebanned accounts, you'll have to wait 2 years I'm afraid

[near halo]

Bruh they told me to get an alt and then I got banned so that’s their fault i need to wai 2 flipping years

[wispy loom]

Who told you to get an alt?

[near halo]

A support guy in this server

[wispy loom]

It was probably with a different context, they probably told you the same I just told you

[near halo]

Ok thanks any ways

[urban island]

is there a way to open a ticket from discord?

[summer quarry]

do you have admin ?can you help me ?

[wispy loom]

You're only able to open tickets for #payment-support on Discord

Other tickets go in-game

[wispy loom]

What do you require assistance with?

[urban island]

But my issue isn't with the payment its with Rustoria eu longs host

routing had an issue

has*

[wispy loom]

Then you've come to the right place 🙂

You can DM me your issue if you like

I'll be able to answer a good amount of questions and forward your issue if necessary

[silk pasture]

@balmy cypress thank you mate.

[wet gazelle]

Hello 😄 I got banned some time ago from your servers for exploiting. I was told I could get unbanned when the issue causing the ban was patched or I got word from the devs that it was not an exploit. I have been in contact with devs and suggested changes, and they assured me they will make them happen. I have chatted with Alistair(dev) on steam 2 days ago. - I then appealed on your server, however it was limited what I could write and there was no option to attach any document/screenshots of my chat with Alistair/devs. I see my appeal got denied (I imagine u need documentation that its not just made up) - is it possible to get in contact with the admin handling my case so I can send it? 🙂

[pine yoke]

I still would like to know what lead to me getting banned the day 8 of september by mrbengly... All i heard was something about me being toxic through (VOICECHAT) but noone never told me what did i said, even showed me the clip of me being toxic. And i did nothing against the rules of the server

Its a shame that rustoria doesnt care about this, because you are losing like 15 people who pays vips everymonth to play in your servers

All this situation, just aims to an admin abuse wich has been done with the objective of helping a youtuber friend

[strange trout]

bans.rustoria.co

[raven mist]

If you got banned by mrbengly , feel free to discuss this with him since he is the one handling your ban. Also if you want to report an admin , feel free to contact @balmy cypress or @real wolf .

[raven mist]

Hi there, can i have your steamid ? So i can further look into it?

[wet gazelle]

@raven mist Hey yes ofcouse its 76561198066517950, and thx 🙂

[raven mist]

Seems like this is not your first exploiting ban?

Did you already appeal it on the website?

[pine yoke]

Yea i already contanct one of them to report like 5 days ago, they told me they were going to talk with him but they never contacted me again

[wet gazelle]

@raven mist If I remember correctly, I got banned and appealed on the website 3 months ago which was denied, and I was told to contact devs/wait for patch before an unban 🙂 Then 2 days ago and admin opened up my option to appeal again, and I did since I have now been in contact with the devs and Alistair. Me and Alistair had a conversation on steam about what could be done about the safe zone which has alot of flaws atm. Next patch they will make some changes which will hopefully limit grubbing around safe zones a bit. Also I spoke to an admin in discord from rustoria some weeks ago, and I actually think it was u but im not 100% sure. I had emailed with the devs about the exploit thing, but I did not have the documentation at the time, but I do have it now 😄

[raven mist]

Can take some time unfortunatly! They will contact you back, you can send them a friendly reminder

[pine yoke]

Kk

Ty

[raven mist]

Hmm, alright! Feel free to contact @stray marsh to discuss your ban in dms with any proof you have backing this up

[wet gazelle]

@raven mist Thx alot I will do that 🙂 have a nice day!

[raven mist]

U too!

[wet gazelle]

@raven mist Sry to bother you again, but I cant send PM too Irish! for some reason :/ The message wont deliver, is there a chance you could assist me? 🙂

[wispy loom]

I'm not sure if Irish' DMs are closed currently, but could you check if this is enabled for this server?

[wet gazelle]

@wispy loom Hey ye it is on so he might not be available atm 🙂 But thx anyway, its actually quite simple becuase of this ban from rustoria. I spend alot of time/effort into contacting the devs so they can improve the safe zone mechanic. Alistair(dev) finally contacted me on steam on what changes needs to be made. So it will now be changed. Also the admin that put me in contact with him, and Alistair himself did not see it as an exploit when I demonstrated it in game to them, but agreed it 100% to be a game flaw thats need to be fixed which it now will 🙂 Safe zone timer might get upped and scientist will be fixed so they actually chase people who are hostile again, and maybe some other changes.

[wispy loom]

Appreciate the effort 🙂

[wet gazelle]

@wispy loom Well ye its all good and stuffm but after all this I still cant get unbanned from my favorite servers 😄 but thx for the help I guess I try some other time

[wispy loom]

Cheers

[west tundra]

is this legit?

[wispy loom]

No, don't click the links

Working on getting them all banned

Thanks for letting us know

[west tundra]

thank you

[wispy loom]

Additionally you could check your own settings if you have anything restricted by chance

Otherwise he probably has his DMs off temporarily

[wet gazelle]

@wispy loom I think its all good, he is prob just busy which is fine 😄 I just try another time but thx for the help mate!

[compact parcel]

!reportcn

[marble mantle]

您好 @compact parcel

如果你要举报一个人，请使用以下的方法处理：

• 请在游戏中输入/ticket这个指令举报这个人，包括他们违反了什么规则与他们的游戏ID

去提交证据在ticket里可以使用以下方法：

• 在/ticket里上传截图链接例如lmgur网站
• 或者视频链接，在youtube上最好，上传您的youtube视频链接

如果你被ban了想要解除，请输入!appealcn在discord频道中

[wispy loom]

!reportcn @weak dirge

[marble mantle]

您好 @weak dirge

如果你要举报一个人，请使用以下的方法处理：

• 请在游戏中输入/ticket这个指令举报这个人，包括他们违反了什么规则与他们的游戏ID

去提交证据在ticket里可以使用以下方法：

• 在/ticket里上传截图链接例如lmgur网站
• 或者视频链接，在youtube上最好，上传您的youtube视频链接

如果你被ban了想要解除，请输入!appealcn在discord频道中

[near halo]

when’s toria med US wipe

time@pls

[wispy loom]

!wipe

[marble mantle]

Hey, @near halo

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force

[compact parcel]

#oldserverinfo

[wary mulch]

hey guy exploiting on eu main at outpost

he's shooting through his roofs

i submitted a ticket

[wispy loom]

Hey, please make a ticket so an admin can look into it

[wispy loom]

I removed the SteamID as you shouldn't call out possible rulebreakers

But I've seen the name from another player too

[wary mulch]

thats fine, thank you

[lost cairn]

/ticket

[marble mantle]

Hey, @lost cairn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ocean harbor]

!appeal

[marble mantle]

Hey, @ocean harbor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[ocean harbor]

that's crazy how y'all can ban me for "advertising" and wont even let me appeal when I was never "advertising"

[wispy loom]

Did you appeal on our site?

[ocean harbor]

Yes I tried I signed in and it said "appeal denied"

[wispy loom]

Have you submitted an appeal before that was denied?

[ocean harbor]

I've been falsely banned from multiple servers because of "Game ban association" but I appealed because it wasn't true, I play on a hot spot and it shares IP with multiple accounts and they unbanned me.

Yes I appealed and it worked pretty sure I just got banned for probally the same reason.

[wispy loom]

If you're playing on a hot spot I'd first of all recommend a good paid VPN for your privacy 🙂

[ocean harbor]

Ok thank you

[wispy loom]

An admin might be able to look into this for you

[ocean harbor]

I'm tired of being falsely banned Ill do that

[wispy loom]

But first of all try to get unbanned

[frail forge]

I purchased the vip and it worked for one week and has stopped working

[wispy loom]

Playing on a public Wi-Fi also isn't very privacy friendly as they can sniff your traffic

[wispy loom]

Hey, please make a ticket in #payment-support so our payment support staff can assist you with this

[quaint wave]

ummm?

[tough bane]

?banappeal

[marble mantle]

Hey, @quaint wave

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[weak dirge]

Who knows how to get in touch with the super

[tough bane]

How can I may help you?

[weak dirge]

We're here. Co EU MAIN was killed many times by a BUG man

[tough bane]

?report

[marble mantle]

Hey, @weak dirge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[weak dirge]

有人卡

BUG

[tough bane]

oh that

I thought you have a player cheating

请按F7键并点击报告错误选项。

[tough bane]

Please hit F7 and report the Bug directly to Facepunch.

[weak dirge]

不是作弊 是有人在卡BUG 一直在杀人

[tough bane]

And if you think someone is not playing as he should please do /ticket ingame in global chat.

[wispy loom]

我已经替你举报了播放器

[wispy loom]

!reportcn

[marble mantle]

您好 @weak dirge

如果你要举报一个人，请使用以下的方法处理：

• 请在游戏中输入/ticket这个指令举报这个人，包括他们违反了什么规则与他们的游戏ID

去提交证据在ticket里可以使用以下方法：

• 在/ticket里上传截图链接例如lmgur网站
• 或者视频链接，在youtube上最好，上传您的youtube视频链接

如果你被ban了想要解除，请输入!appealcn在discord频道中

[wispy loom]

备查

[weak dirge]

ok

[lilac nova]

游戏公屏输入/ticket

[deft urchin]

i keep getting disconnected banned hacking

[tough bane]

?banappeal

[marble mantle]

Hey, @deft urchin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[normal roost]

why cant you customize cars?

i get kicked everytime i try too

[tough bane]

What do you actually try to do on the car? Are you using a "Modular Car Lift" and if yes, what is the error or kick message?

[normal roost]

rpc item move fail or somthing like that

[raven mist]

Its a bug on our modded servers, we're looking into that

[normal roost]

[raven mist]

You can put parts in, but cannot take em out

[tough bane]

Ah there we go. Thanks Shenzyyy

[normal roost]

ok thanks

[mild flame]

hey i got a dm that i won a giveaway from someone named thinh

[raven mist]

Sorry about that, will be fixed soon hopefully

[mild flame]

just wanted ppl to know

[raven mist]

Thats a scam, do not click any links

[flint pelican]

I got a dm from oddaB

[tough bane]

Should be taken care of pretty soon. Stay tuned.

[flint pelican]

aight thx

wish I did win that giveaway though

[tough bane]

Already on it. Thanks #announcements

[half pond]

👍

[glossy yarrow]

got it too

[tough bane]

Aware. Please check #announcements

[lofty shoal]

Yhoo somebody using Rustoria server name to Scam I just received an message saying I won a skin for an AK 47

[shy solar]

ban @near halo hes sending fake giveaway win phishing links

[tough bane]

We are aware of actual scambots sending you dms. Please do not click any link. We will only contact you via #giveaways

[lofty shoal]

@pureriko (isn't in here apparently) is doing the sane

[tough bane]

Then he is already banned.

[lofty shoal]

Thanks 😊

[shy solar]

why is @near halo still here then?

ban him

[glossy yarrow]

@near halo sent me the message too, about the giveaway, just reporting here

[tough bane]

it takes sometimes a little as these come in waves and we need to get all their names. Sorry that it might take a little.

[shy solar]

how does it take more than a minute?

right click

n ban simple

want proof?

[raven mist]

All scambots should be banned

[tough bane]

We are aware of actual scambots sending you dms. Please do not click any link. We will only contact you via <#393472650212540417

[torpid musk]

yea i just got a couple

in my dms

can i show the message

[tough bane]

All are banned now.

[torpid musk]

alright

[tough bane]

If you think he is still not banned dm me the screenshot. If you do not have any server with him in comon he will be banned.

[torpid musk]

the thing that sucks they can make new discord accounts and do the same.

[tough bane]

We try to avoid that but sometimes they make a way through.

[torpid musk]

The steam accounts they take they sell them on websites, correct?

[kindred rock]

Just got scam msg from @devout glen

[tough bane]

We are already aware. Thank you though

[mellow briar]

hey im not sure if this is the right channel but is US mondays wiping soon?

[tough bane]

Yes that's correct. Check #oldserverinfo

[coral void]

hey guys

[mellow briar]

ok thanks alot 🙂

[coral void]

can i add one photo?

can i chat with mod?

cause i have one boi to block

[tough bane]

Hello mate, if you need any support or want to get in touch with someone from the Staff feel free to private message me or join in #368790610783764480.

[floral coyote]

how do you report?

[tough bane]

?ticket

[marble mantle]

Hey, @floral coyote

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[floral coyote]

I am sorry I cant get that to work

[tough bane]

?report

[marble mantle]

Hey, @soft zinc

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[soft zinc]

used texture shooting

yes

[stuck basalt]

/ticket

[marble mantle]

Hey, @stuck basalt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[brittle plank]

can someone check my appeal

[tough bane]

Please be a little patient. It sometimes can take a little longer.

[brittle plank]

okay thankyou

i want play next wipe 😭

@tough bane you looks like kind panda

[stray verge]

nuclear

[tough bane]

https://tenor.com/view/slip-water-hose-firefighter-whoops-oh-no-gif-16189412

[tough bane]

Yes, how can I may help you?

[stray verge]

my appeal got submitted but im still perm banned

on rustoria 10x

[brittle plank]

wow

[stray verge]

playing with a hacker without knowing

[brittle plank]

suspect murder

[tough bane]

You submitted it and it was responded that you are allowed to play again?

[stray verge]

it says my appeal got accepted

[brittle plank]

do ticket again

[stray verge]

but no change it says im banned from the server when i log on

[brittle plank]

bro he is imposter

[stray verge]

how is this my fault

[tough bane]

You should be unbanned then within the next 20 minutes. On some cases you will be unbanned after the wipe.

[stray verge]

who are u whuzex

[raven mist]

You will be unbanned in 6 days

[stray verge]

it got accepted yesterday

[raven mist]

Correct, it was indeed accepted, your ban got reduced from perm to 6 days

[stray verge]

shenzy it said that initially but now it just says im banned

can i show u the screen

[brittle plank]

@raven mist can you open mine 😭

[raven mist]

I know what it said ^^ but read my messagr above

[brittle plank]

my god kit die

[stray verge]

oh its gone back to 6 days now lol

[raven mist]

Your appeal will be reviewed by the admin who handles your ban

[stray verge]

is there a way i can get my timer less than 6 days

[raven mist]

Nope

[stray verge]

coick

[brittle plank]

dave dont be sad ya

[stray verge]

what if i suck the admin off???

[brittle plank]

bro you can say this 6 days later

[stray verge]

what who are u whuzex

[raven mist]

#general

[stray verge]

okay babe

[brittle plank]

can i report @stray verge he said fight with me

[tough bane]

Rust is a competitive game. So I'd say no.

[stray verge]

thanks nuclear👍

[dusky sphinx]

what is max team size on vanilla eu main?

[tough bane]

Team UI is limited to 16. Clan is unlimited.. You can go to #oldserverinfo and check that.

[dusky sphinx]

ok thanks for the info 🙂

[near halo]

having issues with the auth. discord and twitter.

[nova cloud]

What happens when you try to authorize?

[near halo]

@nova cloud Something went wrong.

i can screenshare if you want

[nova cloud]

Give me a minute and join waiting for support and I'll see if I can help

[nova cloud]

just posting this so that I can work along with you

!auth @near halo

[marble mantle]

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[near halo]

im here\

[edgy bay]

https://gyazo.com/0e791d06ecf0353889af22297b14cff0

[raven mist]

We're taking care of the scambots

[lyric nova]

I got one from 781395308416335893 @near halo

[raven mist]

Yeah we're taking care of em

[brittle plank]

!appeal

[marble mantle]

Hey, @brittle plank

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[mossy yoke]

if i server boost does it automatically know in game or is there something else i gotta do

[brittle plank]

no reason mine its denied my friends t unban im not cheater or something

We can't even get help on the server we paid tons of money for

Why was mine not accepted while my friends were unbanned? is it a personal matter?

I do not care about money

Why is my ticket being rejected when my friends unban

my ticket denied because personally admin didn't want to open

anyone can say anything

this is fact

idk who was denied but its personally admin didn't want to open

[raven mist]

Hello Whuzex, you will be unbanned in 19 hours, to be exact

[brittle plank]

i cant do appeal

already denied

[raven mist]

Like i said, you will be unbanned in 19 hours

[brittle plank]

okay thankyou

[vague wadi]

I can’t open door on large rig rustoria 2x I vanilla I can’t open door to recycler help please

[slender badge]

I need an admin

<@&274971100184576010>

@raven mist

I need your help

[slender badge]

where is support?

@stray marsh

@compact parcel

[compact parcel]

Don't tag every staff member you can post your question and will be assisted

[slender badge]

I need to talk to an admin

How can I Voice chat with an admin?

Do I just wait in waiting for support?

I need to report potential admin abuse

[near halo]

Message @balmy cypress or @real wolf regarding that

[slender badge]

ok

Do i need to add them? or through this chat

[tough bane]

You can click on their name and then dm them.

[slender badge]

I would but they have private account

so what should I do @tough bane

[tough bane]

No its your setting

[slender badge]

ty

[dusk pumice]

is there any active admins on us small?

[sharp night]

what happened to gravis mondays

[next kiln]

Is there a staff member that can help me?

[tepid galleon]

Scam bots

[next kiln]

Yea

[ashen bluff]

Same here

I also got a message like this just now

[tawdry jetty]

!scam @spiral granite @ashen bluff

[marble mantle]

Hey there, @spiral granite

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

[tawdry jetty]

Can you send me his Discord tag so I can see if he's in this Discord.

[stone bridge]

i will send you one too i just got one of those

[tawdry jetty]

Ty.

@ashen bluff If you got one as well pls send it.

[stone bridge]

miscu#9977

https://gyazo.com/b3aae63f1e46f8690c6b9c8e252697eb

[ashen bluff]

sent

[ionic harness]

Thx for the ak ❤️

[lament brook]

@near halo just sent me bot spam

[stone bridge]

@ionic harness plz dont do it its a scam

[fiery horizon]

What is this--

[stone bridge]

there are people sending out scam messages trying to get your discord and steam logins

[tawdry jetty]

Send the Discord Tag if you can please.

[visual storm]

user ID 567699077853085724

[topaz gorge]

thanks

[raven mist]

All banned

[last marten]

xD

[tawdry jetty]

Thanks for the report guys 🙂

[leaden cape]

Hi! Can I get somone to help me. I'm in the waiting for support channel. Thank you~

[tawdry jetty]

I can't get in VC but maybe I can help, what's up? Feel free to DM me if you don't want to post in here.

[spiral granite]

would you like a private dm or can i just send it here

ah shit. i closed the dm

[delicate arrow]

hey mods i just got a random message saying i won a giveaway that looks fake af, anyway you can confirm that its fake for me?

nvm lmao

just looked up thanks

[left pollen]

Everytime my friend and I try to move car parts arou nd we get
"RPC Error in MoveItem"
and get instantly kicked

any fixes?

[raven mist]

Thats not an issue on your end, its a known issue on our moddeds atm. We're working on a fix tho

[left pollen]

aight

[royal oriole]

is there anyone that can look at my ban appeal im trying to hop on monday wipe

@raven mist

[near halo]

so im in the discord

and my discord is linked

[near halo]

Please dont tag staff or roles, there is no need for that. Appeal answers take 1-3 business days for an answer.

why am i not getting the discord kit in game, it just says "join the discord guild"

[near halo]

u just linked? if so u have to wait a few more minutes, like 10-20minutes.

i've been linked

is there something i have to do other than join the discord?

is there a bot i need to message or something?

nope

just try leaving and rejoin.

how long does unlinking discord take

after rejoining wait a few minutes and try doing /auth in-game

i just realized that's why, i authed on my old discord

[near halo]

i will dm u right now to help u with that.

added you

[raven mist]

Will probably be fixed on next restart

[near halo]

can someone help i was just playing and i was trying to load in and it said i was banned from the sever for playing with hackers but i have never played with one nor have i played the severs for 2 months

[uncut briar]

hey, i was just banned on us small i was on a roam, i was about to fight someone i heard, then i got banned. for reason specified "hacking"

[mellow glen]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[mellow glen]

!appeal

[marble mantle]

Hey, @uncut briar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[cinder tiger]

Raiding a base and owner told us codes. Put in codes and got kicked. Not teaming with the owner.

[normal roost]

what server?

5x nobp trio?

[normal roost]

5x nobp trio?

[cinder tiger]

Correct

[normal roost]

Unfortunately there's nothing you can do besides for submitting a appeal

!appeal

[marble mantle]

Hey, @normal roost

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[cinder tiger]

Thank you Reka.

[normal roost]

[terse glade]

how i can talk with an admin?

[normal roost]

You prob want to go to waiting for support, you wont get a ingame admin odds are, but you will get help, you can also chat in here

[brisk bluff]

how can i help you?

[terse glade]

I was entering one of the servers and I got hacked out

[brisk bluff]

!appeal

[marble mantle]

Hey, @terse glade

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[terse glade]

I did it about 6 days ago, it is the only rustoria server in which this happened to me

ah no, it was 2 days ago .. haha

[raw lily]

It can take 1-3 business days for an appeal to come to a conclusion. Please give it some more time to give the admin a chance to review it. Thanks

[oblique sable]

is it possible for someone to fix the research bench at outpost

[paper crest]

Hey, I just had some hackers unlock multiple digital locks on my base (10 diff codes) and they proceeded to take the tool cupboard and lock me out of my base. No damage was done to any structure. They are Russian...

[marble mantle]

Hey, @normal roost

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[normal roost]

!ticket

[marble mantle]

Hey, @paper crest

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[young plover]

!APPEAL

[marble mantle]

Hey, @young plover

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[pallid blaze]

if us long rolls back to before i got these aks im never playing here again

[normal roost]

#general please

[grand atlas]

I am trying to create a ban appeal but it just keeps saying I'm not banned.

[normal roost]

you might need to wait a little bit for it to register

[royal oriole]

how do I check the status of a ban appeal

[mellow glen]

on the website you appealed

or if you ahve your discord linked

you will get a dm

[royal oriole]

thank you

[near halo]

hey

can someone drag me into support

i need to talk to someone

[radiant veldt]

@raven bison Hello, why doesn't the appeal website work for me again

After you helped me restore the website last time, the complaint website rejected me again today

@raven bison

@tawdry jetty

who help me？

@raven bison

[normal roost]

how long ago was the ban?

[radiant veldt]

About a day ago, I stopped working without doing anything

[normal roost]

modded or offical

[radiant veldt]

What should I do? Or find an administrator who can help me

@raven bison

What should I do? Or find an administrator who can help me

[normal roost]

please stop spamming

[radiant veldt]

OK

[normal roost]

spamming wont help just wait for someone that can help to help

[radiant veldt]

OK

How long do I have to wait

[normal roost]

Until someone answers

[raven bison]

@radiant veldt Your appeal has been denied and you will not be able to appeal again.

[radiant veldt]

Why? Can you tell me why? What did I do wrong

[drowsy tartan]

Need an admin.. linked my steam and shop won’t open

[radiant veldt]

@raven bison Why? Can you tell me why? What did I do wrong

[raven bison]

You have broken the rules too many times

[deep mist]

/ticket

[marble mantle]

Hey, @deep mist

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[deep mist]

Well i submitted a ticket and it doesn't seem to work lmao

[mellow glen]

what do you mean

[deep mist]

It doesn't say i have any active tickets

[radiant veldt]

I love this game very much. Can I redeem my account with money?

[raven bison]

No we do not take bribes

You were given multiple chances

[zealous kettle]

Are you sure you used the correct command?

[mellow glen]

4000$ in walmart cards @raven bison usually what it takes to bribe me.....

[radiant veldt]

What should I do to access the server

[deep mist]

Yeah, i usually don't report but this one is really really off so i did the "/ticket add <message>". After i sent it i waited a bit and did the "/ticket list" and nothing was there.

[zealous kettle]

What server, and what is your name in-game?

[radiant veldt]

me？

[deep mist]

US 3x No BP in game is Kouki

[radiant veldt]

@zealous kettle

[raven bison]

No, you are not allowed to play on our servers anymore.

[radiant veldt]

OMG

[deep mist]

I did also file with F7 per FP rules and figured I would also file with you all as well.

[radiant veldt]

NO please

[zealous kettle]

Yeah not seeing anything, can you try submitting the ticket again.

[deep mist]

Sure no problem!

Okay it worked this time

[zealous kettle]

Yep, I am seeing it now! It will be looked into ASAP.

[deep mist]

I think the issue was message length, i couldn't explain everything because i was unsure if it would file

[deep mist]

Am i able to message you about further details or no?

[zealous kettle]

If you have any further proof/information, please just create another ticket with it uploaded to platforms such as Streamble/Gyazo.

[blissful marsh]

*where do we make a support "ticket"

[deep mist]

Ingame

"/ticket add <message>"

[mellow glen]

depends what you need help with

[dawn girder]

In-game hacker. @deep mist Answered our question.

@deep mist I submitted additional tickets with streamable links, is there a way for admins to contact for more info?

[mellow glen]

if the admins want to contact you

they will get in contact with you

[dawn girder]

Gotcha, thanks.

[mellow glen]

no worries

[dawn girder]

Didn't notice Kouki isn't staff ahah my bad 😄

[mellow glen]

no worries

[plain nebula]

When i want to connect my twitch is saying, something went wrong

Help me please

[knotty glacier]

Hello any admin

I would like to talk to any admin

[north crest]

Hey, the linking for twitch isn't working right now.

We do not have an ETA on any fix

[near halo]

I have been trying to cancel my sub for months but I have limited net access and the cancel button is not working. I emailed via the email attached to the payment 4 times with no Reply. my invoice number is 7674E553-0004 please can some one help me cancel it or give me a email of someone who can do this.

[north crest]

#payment-support

[verbal sierra]

player "I cheat" just blatantly walling rn on the solo/duo/trio 5x

instant beaming 10s of players

[weary tree]

Hey my team was just banned for playing with a hacker. We had no idea he was hacking and picked him up in game. He was kinda ass so idk why he would be hacking lol

any help?

[marble mantle]

Hey, @weary tree

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[north crest]

You are going to need to go to that site and fill out an appeal

It may not register right away. you may need to wait 10-15 mins for it to register the ban

[indigo rose]

yo i linked my steam and joined the steam group but /auth isnt working, does anyone know how long it takes to verify?

[north crest]

I've adjusted a few things on our end. Try again in 5-10 mins.

[indigo rose]

got it, thank you

had to leave and rejoin

[north crest]

np!

[weary loom]

How long does it typically take for tickets to get responded to ? We are currently being terrorized by big hacker man and scared to leave our base.

[carmine sigil]

how to create ticket?

i need report player for suspect cheating

<@&274971100184576010>

<@&415898423460626432>

[mellow glen]

please do not ping ALL the admins

you can open a ticket in game

with

[marble mantle]

Hey, @mellow glen

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[stiff totem]

!appeal

[marble mantle]

Hey, @stiff totem

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[lean stump]

Someone on my team cheated by eac, and I was ban. what do I do? who do I contact? Us. Co

But I'm already at https: / / bans. Rustoria. Co / Complaint, my complaint has been rejected.

We have a team of more than 10 members, all of which are banned. We have searched ourselves. One member of the team has an account that has been banned by EAC, and other members have not cheated.

[north crest]

If they are associate bans, you will each need to appeal

[topaz glade]

I got a vip question if someone can drag in support

anyone staff willing to help rq with a question

[uncut tusk]

WAT IS UP RUSTORIA SUPPPPPPPPPPPPPPPPPPORT

[pallid blaze]

hey dumb questions admins but do facepunch servers or reddit servers have ban appeals websites? ty

[uncut tusk]

SUP RAIN

[pallid blaze]

tf u typed fast

[uncut tusk]

yessir they do

[uncut tusk]

i gotchu https://www.twitch.tv/amouranth

go to that to have ban appeals

[pearl brook]

@chat mod

check these memes

[pearl brook]

OH YUMMII

[uncut tusk]

YOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO WHERE IS RUSTORIA STAFF AT RN

[pearl brook]

any dommy mommies available??

[lean stump]

OMG

[near halo]

Help!

<@&415898423460626432> <@&274971100184576010>

[solid fox]

.

[lime copper]

Hello

[raven bison]

What is wrong

[lime copper]

Why i got baned, playing with cheater, when no body was using cheats? xD

make no sense

playing 3 days farming for next wipe, for get ban without apeal

[raven bison]

!appeal

[marble mantle]

Hey, @lime copper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[lime copper]

Ah, I am the one who has to give the reasons, when I just woke up and I see that I have a 6-day ban

funny

[near halo]

how long does a ban evasion last

[raven bison]

Then make that your case. If you believe you were false banned and we see that then your appeal will be accepted

[raven bison]

It will tell you when you try to join, otherwise you'll have to appeal

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

appeal is denied does that mean I can't appeal no more.

[lime copper]

!appeal

[marble mantle]

Hey, @lime copper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

Help

I got vpn ban

[tough bane]

How may I help you BBQ? I am currently only available via dm.

[tough bane]

?banappeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

Lodin

@tough bane

[tough bane]

Yes sir,
please wait for an admin to check your appeal there.

[lime copper]

i know u ban all team if anyone cheat, but this guy really cheat?

[near halo]

Ok,pls quk my friend is waitting

[tough bane]

On what guy are you referring?

[lime copper]

Patroxx22yt

i really want know if he cheat, for dont playi with people like her

sry for my oxford english

[vague sandal]

How can i cancel the automaticly VIP ?

[exotic thistle]

!cancel

[marble mantle]

Hey, @vague sandal

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[vague sandal]

Can do it on my phone?

[exotic thistle]

I am not so sure about that, but try it, if it gives you the option do it

[plain nebula]

Thanks you for the response, i do a unlink request for discord, how is working ?

[arctic sapphire]

you log on to our website and make an unlink-request and you will find it by your linked accounts

[wispy loom]

You can DM me too if you like so I can make a manual unlink request 🙂
Usually a bit faster

[restive rivet]

hello?

[flint quest]

I’ve not a message from this guy called AJAY they said that I’ve one a glory ak and said it was on the behalf of rustoria

[normal roost]

what do you need help with?

[flint quest]

Is this true or is it a scam

[normal roost]

Scam do not click on any of those links

[flint quest]

Ok thanks for the help

[lime copper]

so, if my team mate its cheating without have a real proof, the guy named Flopan its cheating too

he kill 8 guys with only headshots 160+ meters

why he dont get ban?

7 guys got 6 day ban just on 2 days of wipe, farming for days

making no sense

and this guy, delete people with only head shots and still playing xD

conclusion, i need report every guy that kill me with headshots?

this is how i need play wipes on rust?

reporting people without reason

[unique dew]

i do believe another mod gave you some answers

[lime copper]

i got 6 day ban on oficial rust server without reason and prof

i know

this make no sense

play for days farming for nothing

trying to meet new people

for get ban

[unique dew]

i'd recommend playing with people you personally know to avoid such issue

[lime copper]

so u recomend play alone?

xD

[unique dew]

i didnt say that

[lime copper]

not every body know people on real life that play rust

and my friend say the admin ban him without reason, with banish wearing a ghost costume and making sounds on mic

this is fun for u?

[earnest relic]

I have brought VIP 3hrs ago and my ticket hasn't been resolved, how long does it usesally take to get fixed?

[lime copper]

if u really will ban a guy using cheats, why u take a ghost costume, and make souns on mic?

[unique dew]

if you have any complaints about admins dm chunky or luke

if you think you have been wrongfully banned complete the appeal form

[lime copper]

its not complaints its respect

u dont really know if hes cheating, why u do that?

[compact parcel]

You are saying you do not know this guy well, but you are wanting trust what he is saying. We wouldnt just go around banning users without a reason, if the user is banned, I assure you that there is a reason behind it. We do not share evidence in any situation as is standard across nearly all rust servers.

[lime copper]

yes, i got baned too for him, so i want know why he got ban

[exotic thistle]

i guess until luke have a look into that, he might be away from his pc, but whenever he sees it will be fixed.

[lime copper]

or i cant?

[compact parcel]

Well, if you were banned for playing with a hacker, He would have been banned for hacking

[cunning spoke]

I do trust him and have known him for a long time, and neither him nor anyone else have you given explanations of anything

[compact parcel]

And as I stated above
we do not share evidence in regards to bans, as is standard across nearly all rust servers

[lime copper]

i got baned, where is the evidence?

[compact parcel]

"we do not share evidence"

[lime copper]

this make no sense

[compact parcel]

!appeal

[marble mantle]

Hey, @compact parcel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[compact parcel]

If you believe your ban is false, you can appeal here

[lime copper]

so, can u send the evidence to the guy baned ?

[cunning spoke]

without evidence you cannot ban that is not right bro

[compact parcel]

I'm not going to continue to go around in a circle. Ive stated we do not share evidence in regards to our bans, this being said we will not show you the evidence.

[lime copper]

ur making that circle, i spend 1 hour here trying to know why he got ban

when he got 0 evidences

[cunning spoke]

one question

[lime copper]

u say on mic, ur cheating, thats all

[compact parcel]

We do NOT share evidence, if you have any other questions feel free to ask but refrain from asking the exact same question over and over please.

[lime copper]

this is ur evidences?

[cunning spoke]

to the affected if the evidence was shown?

or not?

[compact parcel]

No.

[wispy loom]

For obvious reasons

[cunning spoke]

Has no sense

what reason

[exotic thistle]

it's a simple theory, if they give players evidence, they will avoid it next time 🙂 i don't know what is not understandable here

[lime copper]

if hes not cheating ur baning a legit player

without reason

[wispy loom]

Evidence is gained in a certain way which could help cheaters like olee said

Will remain a secret 🙂

[cunning spoke]

but if the evidence is not given we can think that it is unjustified

[wispy loom]

Admins don't ban without evidence, they only don't share it

[lime copper]

so, now u can ban me saying im cheating without prrof and gg?

i really like ur servers, 10 of 10

[cunning spoke]

and what is the reason for your ban?

can that be said?

[compact parcel]

We have stated we do not share evidence, and have explained why. Please quit asking the exact same question over and over. If you believe your ban is false you can appeal on our site, as I have stated multiple times. False bans are very rare, which we have an appeal process to correct the situation if one happens to occur

[wispy loom]

When you try to join the server it shows the ban reason

[lime copper]

Are you telling us that you do not want to share the evidence because if not, would you know how to avoid it, when you just banned him for supposedly because of that? ... I think you contradict yourself, and that you are only trying to hide the truth

[cunning spoke]

We have already made an appeal but we do not understand what is happening

[compact parcel]

We do NOT share evidence as sharing evidence allows the user who was banned to see how we caught them which would be beneficial to them.

[cunning spoke]

I'm not telling you to show me evidence

I just ask what is the reason that that is not evidence

Maybe my English is a bit bad and I was not understood I'm sorry

[compact parcel]

sharing evidence allows the user who was banned to see how we caught them which would be beneficial to them.

[cunning spoke]

evidence no...

reason... why

[exotic thistle]

as Caelifera told you on messages above, when you try to join into the server it gives you the reason

[cunning spoke]

xd

the reason why they banned him

[compact parcel]

^

[cunning spoke]

But yesterday if you told us the hacks but there is no other way to show you that maybe it is not like that?

[compact parcel]

If you believe the ban is false, you can state that in your appeal.

[cunning spoke]

The appeal has already been made, we are waiting, sorry for the inconvenience and good morning

[lean stump]

I can't appeal

Nat

[wispy loom]

Did you get banned just now?

[lean stump]

The Day Before Yesterday

[wispy loom]

What does it say when you try to appeal?

[lean stump]

There is a member of our team because of the account that was previously replaced by EAC, and more than a dozen of us were banned.

[wispy loom]

I will direct message you

[lean stump]

In the end, it was banned and could not be appealed.

[cunning birch]

i need help

[wispy loom]

Stating your issue would be a good start 🙂

[cunning birch]

my friend bought me the kit elite yesterday and i can't claim it and idk why

[wispy loom]

Did you friend double check the server and SteamID64 he bought it for?

Redeem with /kit elite

[cunning birch]

idk the thing is he lives in another time zone than me so i can't really ask but it should be right

[wispy loom]

You can make a ticket in #payment-support so our payment support staff can assist you with this

[cunning birch]

can they assist me even though im not the one who bought it?

[normal roost]

@wispy loom

[wispy loom]

Your friend might have to make a ticket, but if you include your SteamID64 as well as his SteamID64, it could be an easy fix

[cunning birch]

damn i dont have his id, btw what is the difference between steamid64 and steamid?

[wispy loom]

SteamID can also be SteamID32

I just like to specify it

Two unique identifiers of Steam accounts

[cunning birch]

i just went into steam and clicked account details and sent him that id

is that the right one?

[wispy loom]

Account details?

[cunning birch]

in the steam launcher u click on ur name top right and then account details

[wispy loom]

Ah yes, it does say your Steam ID there

[cunning birch]

is that one the right?

[wispy loom]

Yes

[cunning birch]

then i should have it

so you can't check my steam id and check if i should have it?

[wispy loom]

Our payment support staff deals with those kind of things

They have access to all the tools to assist you

[cunning birch]

ok i will contact them ty for the help

[feral eagle]

Admins can u help me with a bug? my pants and boots got bugged and went throgh a foudation in a monument

please..

hello

[half nest]

there's an urgent ticket on rustoria 2x mondays, number 9 i think

[compact parcel]

We do not interfere with gameplay, therefore we are unable to assist you in this situation, sorry.

[pale dock]

Thank you to whoever answered my ticket on 5X trio yesterday. I appreciated the explanation and wanted to pass on my apologies and thanks.

[slim pollen]

I dont understand how long it is supose to take for the staff to look at the appeals. 1-3 working days more like a week.

[uncut plinth]

where can i talk about VIP

[north crest]

We are always here if you need help

[uncut plinth]

i dk how the ticket works

[north crest]

What's it regarding

[uncut plinth]

i bought it 20 min ago and it still doesn't work

[north crest]

Double check that it was for the correct server.

[uncut plinth]

i did correct

i thought the same thing at first

can i like say my steam and stuff private somewhere

[north crest]

Yeah head over to #payment-support

[livid arch]

uo empress

[north crest]

Click the button that says payment support. It will open a new channel

You can write in that channel

[livid arch]

do you guys have a limit for a alt account

[uncut plinth]

i think i did it

[livid arch]

like the amount of days sense last ban like mango and vital or no

[north crest]

You did. Someone will help you when they are available

[uncut plinth]

ok thnx

[north crest]

180 days since game ban

[livid arch]

ight

[dense lynx]

[north crest]

If you have more than one, it's more complicated

[livid arch]

na i have 1

cuz i just got back on my pc and its at 109 days

[north crest]

Few more months

[livid arch]

ye

[north crest]

Thanks for checking first

[livid arch]

np

[compact parcel]

!appealcn

[marble mantle]

您好，@compact parcel

去申诉你的禁令或者禁言，请访问以下的链接去提交一份申诉：https://bans.rustoria.co/

如果你已经连接了在 https://rustoria.link/ 上连接了1你的discord，你会收到bot的私信。
否则你需要去重新查看申诉网站去查询这些问题是否解决。

当你提交了你的申诉，管理员会调查清楚。

[hushed shoal]

I need help with details around my ban duration

[compact parcel]

Dm @west osprey in regards to this, and provide her with your steam ID

[narrow glade]

Hello this person is using scripts on eu long
https://steamcommunity.com/id/7656119907065098112/
Can you please help with this

[dense lynx]

!report

[marble mantle]

Hey, @narrow glade

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[distant patrol]

neee help

a cheater

[compact parcel]

!ticket @distant patrol

[marble mantle]

Hey, @distant patrol

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[keen herald]

/ticket

[marble mantle]

Hey, @keen herald

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hollow island]

i bought kit hero on 5x eu zeus. It doesent say i bougt it. ign is lil Mohammed

[exotic thistle]

you have problems with your kit?

[hollow island]

yes i bought the kit 10 min ago and i still have the blue name and i cant do ./skin

[exotic thistle]

if you have any vip issue , head to #payment-support and make a ticket about that

[compact parcel]

Before making a ticket try to see if relogging fixes your issue

@hollow island

[hollow island]

it still didnt work

[near halo]

i need some help on Rustoria 10x no bps

[wanton walrus]

is us long down right now??

[swift reef]

how i open a ticket in discord

[sonic kraken]

hello admin so i just buyed a rank named hero but i dint get it

so thats why i am chatting right now

on 10x eu i payed with paypal and still dint get it i restarted me rust 3 times

[tawdry jetty]

Doesn't appear to be, you can always glance to the right side of Discord to view the status of the bots. Green means they are up and running

[copper night]

What’s your problem? I can probably help you

[tawdry jetty]

There is no ticket system in Discord unless you have payment issues, only in-game to make tickets.

[near halo]

Check DM please :)

[tawdry jetty]

#payment-support and make a payment issue support ticket and explain what happened their 🙂

[copper night]

!report @near halo

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[copper night]

Follow above

To report players

[burnt hawk]

is there a long queue on wipe or nah

like can i join without vip or do it sit in a 400 player q

[copper night]

Eu long has 8 que na has none

@burnt hawk

[sonic kraken]

done

[burnt hawk]

is this rn or on wipe

[copper night]

Rn

[burnt hawk]

im talking abt vanilla us main on wipe

sorry for not specifying t

[copper night]

On wipe it will definitely hit que

[burnt hawk]

how long is it usually

[copper night]

Normally a couple hundred between 100-300

[burnt hawk]

so ud say its pretty unplayable unless u have vio

[sonic kraken]

@tawdry jetty how long does tickets take

[burnt hawk]

to join wioe day at least

[rustic wadi]

/ticket

[marble mantle]

Hey, @rustic wadi

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[copper night]

U can join right on wipe or sit in the que

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[tawdry jetty]

@balmy cypress Will respond as soon as possible.

[rustic wadi]

yo skizzy

[copper night]

Vip is available for purchase above

[copper night]

Hey

Anything I can help W?

[burnt hawk]

Gotcha ty

[copper night]

What’s his discord id

[rustic wadi]

567548317353902081

[tawdry jetty]

If you guys receive any messages like this pls always report them to us here 🙂

[swift reef]

can i open ticket in discord cause i dont want to uplod to youtube and stuff

[copper night]

!scam

[marble mantle]

Hey there, @rustic wadi

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

[buoyant torrent]

.

[copper night]

For reference btw

[buoyant torrent]

how can i get verified

[stoic vortex]

any admin on?

[buoyant torrent]

i also get someone doing the same scam from another user

[rustic wadi]

nah it's all good but kids play this shit and more than likely don't know better so i figured i'd give a report

[copper night]

!auth

[marble mantle]

Hey, @buoyant torrent

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[buoyant torrent]

!auth

[marble mantle]

Hey, @buoyant torrent

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[copper night]

He will be banned shortly ty

[stoic vortex]

Just joined 1st guy I ran into is just shouting the N word over and over

[copper night]

!report

[marble mantle]

Hey, @stoic vortex

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[copper night]

Please follow above

[stoic vortex]

what if the name is russian and I dont know how to create the characters?

[gaunt owl]

!auth

[marble mantle]

Hey, @gaunt owl

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[copper night]

Either use thier steam Id or copy a chat msg

Also if ur on the steam overlay shift tab click users in game

And find his account

[random kindle]

what is this!

<@&874995535881326632>

[copper night]

!scam @random kindle

[marble mantle]

Hey there, @random kindle

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

[pale rover]

/ticket

[marble mantle]

Hey, @pale rover

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[gaunt owl]

@copper night u close my ticket?

[copper night]

@pale rover can I get his discord id

Please

[copper night]

Same here

So we can ban them

[balmy cypress]

I closed it

Warning!
If this is not VIP related it will be closed without warning.

[random kindle]

yess plz

[near halo]

One message removed from a suspended account.

[gaunt owl]

@balmy cypress can we go to speak in voice?

[balmy cypress]

We are aware of the bots

[balmy cypress]

I am not available - you can appeal here: https://bans.rustoria.co/index

[gaunt owl]

i need help and u close my ticket hahahahaha

[copper night]

!Scam

[marble mantle]

Hey there, @copper night

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

[copper night]

Refer to scam bot info above

[gaunt owl]

@balmy cypress yes im apeal in the link

i need ur help 😦

[burnt hawk]

can someone send me a ss of us main map

[balmy cypress]

Appeal on the link and wait for an admin to be available to look into it. Someone will look ASAP!

[gaunt owl]

Seym_Bandits#7671 scamer

[graceful rivet]

887397632933240842 dm scam bot

[gloomy fox]

!auth

[marble mantle]

Hey, @gloomy fox

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[gaunt owl]

@balmy cypress yes but to talk in voice with any admin is posible now?

[remote geode]

some guy just dm'd me about some shit

[balmy cypress]

Join waiting for support and an admin may be free to drag you, I am not able to join voice for now so unfortunately cannot assist you

[balmy cypress]

aware

[balmy cypress]

^