#support

1 messages · Page 1508 of 1

robust walrus
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Please put a !ticket in and we will get to it ASAP

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!ticket

marble mantleBOT
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Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

half charm
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w

graceful gull
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!ticket

marble mantleBOT
#

Hey, @graceful gull

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

graceful gull
#

/ticket

marble mantleBOT
#

Hey, @graceful gull

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

graceful gull
#

!appeal

marble mantleBOT
#

Hey, @graceful gull

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

runic axle
#

can someone help me in waiting for support

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need a admin

tough crane
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@balmy cypress Hey so can we talk about my ban when you have the time, it has been few months from my ban and you said that we could talk in a few weeks.

chrome sentinel
#

i got wrongfully charged by a continuing payment that i didnt want and/or didnt know i had, can anyone help me refund it.

marble mantleBOT
wispy loom
#

Follow the clip to cancel, and make a ticket in #payment-support so our payment support staff can help you

warm mural
#

!appeal

marble mantleBOT
#

Hey, @warm mural

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

languid terrace
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Can we get one wipe where main isn't laggy as shit

ocean timber
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/ticket

marble mantleBOT
#

Hey, @ocean timber

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

amber ice
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is it at all possible to have an admin hop on the 3x US server? im trying to rebuild my base that was raided but it was griefed with HOBO barrels everywhere and i cant pick them up

nova cloud
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Admins don't do things like that in game, but you can smash them.

mellow glen
amber ice
cedar iris
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FIX THE FUCKING LAG ON MAIN

bleak talon
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very laggy main,cant even drive the car because of that

raven mist
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We're looking into eu main

nova cloud
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/ticket @near halo

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

real yarrow
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?

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!appeal

marble mantleBOT
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Hey, @real yarrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

vocal gust
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A man write me for a free skin of a giveaway

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Is of this server

wispy loom
vocal gust
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Ok

honest quarry
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<@&418055027639189504>

vocal gust
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This

dusk oyster
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id?

honest quarry
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derricau4#5128

vocal gust
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safi#3681

near halo
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its me

honest quarry
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<@&418055027639189504> can someone take care of the guy doing scam giveaways?

wispy loom
vocal gust
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Yes, wait a second

near halo
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im hacking

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in rusticles

languid terrace
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Eu main, lagging

mellow tundra
mellow tundra
quasi gulch
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just wanted to point out a potential scammer the tag is @sharp burrow (matitioni#7198) tried running a link disguised as a giveaway but i ran it through a url safety gate and it came up as an invalid link, makes me suspicious of it being an ip grabber

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oh sorry i just saw your ping

wispy loom
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No problem 😄

mellow tundra
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Already dealt with Jackal, ty!!!

undone lance
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skinbox doesnt work on rtg even tho ive had vip (been like this for a week plus)

raven bloom
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is there goingto be a au server oe sea

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@mellow tundra

static quiver
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dis a scam right

exotic thistle
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yeah is it

static quiver
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i get these for minecraft too

exotic thistle
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be careful always dont open any link and block them!

tired copper
static quiver
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dis?

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weong one

raven mist
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Already banned

tired copper
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oh ok

static quiver
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ok

graceful gull
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!ticket

marble mantleBOT
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Hey, @graceful gull

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

idle flower
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!ticket

marble mantleBOT
#

Hey, @idle flower

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
languid terrace
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restart eu main laggy as shit

stone stirrup
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hello, the EU Main is lagging as hell, any restart planned?

livid tapir
near halo
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it was 4

livid tapir
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Team bans are “for a wipe” I.e. 3-4 days

near halo
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we got banned last wipe and were still banned for 4 hours on this wipe lol

light cedar
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<@&274971100184576010> Hello Admins

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Can we please make a restart for EU MAIN ?

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Server lagging so much, if you can make a restart of the server should be better

karmic solstice
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They are working on fixing it as we speak

mellow tundra
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looking into it

radiant vortex
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PLS FAST BAN CHEATER ON EU MAIN, I REPORT HIM

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NAME RUST

shy pagoda
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yo im in waiting for support need help with unban

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<@&274971100184576010>

marble mantleBOT
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Hey, @shy pagoda

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

sharp vine
marble mantleBOT
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Hey, @radiant vortex

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sharp vine
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its the fastest way to get them banned

blissful herald
sharp vine
blissful herald
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where do I have to mention it... in /ticket?

light cedar
sharp vine
near halo
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does us long wipe bps every month

mellow glen
tardy escarp
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for the admins, i accidently made two identical ticket because it didn't give the message that a ticket was created in the chat.
my bad for not checking the list immediatly (also don't want to tag admins)

wispy loom
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Mistakes can happen, they'll just close one of your tickets and look at the other one

tardy escarp
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cheers caelifera! have a great day

earnest patio
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Yo

midnight idol
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Someone come in the us 3x no bps and BAN THIS CHEATER ALREADY????

marble mantleBOT
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Hey, @midnight idol

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wraith oar
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yall fr need to fix safe zones on solo duo trio

keen reef
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@neat pumice

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im pming you

tardy escarp
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is there a way to do a quickreport on a hacker via discord?

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I remember doing that before via the discord, but i have no clue where anymore

ocean spoke
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<@&274971100184576010> fix eu long server is so laggy and electricety isnt working

fierce radish
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/1ticket

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/ticket

marble mantleBOT
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Hey, @fierce radish

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fierce radish
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lol

tardy escarp
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doesnt answer the question 😦

near halo
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/ticket

marble mantleBOT
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Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
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!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
tardy escarp
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ye i did

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can i give you the ticket ID or do i just wait longer?

near halo
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im hacking in rust

fast void
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!verify

marble mantleBOT
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Hey, @fast void

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

fast void
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Youtube and Twitch won't link

near halo
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One message removed from a suspended account.

wispy loom
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Twitch and YouTube don't work for linking currently

fast void
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They were verified before and since I got donator, they were unverified

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Don't know what changed

wispy loom
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Their APIs changed, we're working on making them available for linking again

hazy vortex
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I'm unable to pickup this metal door from my base. - nvm i fixed it by locking it and picking it up again

grand pawn
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I need someone to help me stop payments

wispy loom
#

!ticket @near halo

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
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/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wispy loom
radiant vortex
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LAG AGAIN EU MAIN

ancient pulsar
young shuttle
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mf

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i got muted for saying whos in paris

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someone help me out

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<@&274971100184576010>

near halo
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!appeal @young shuttle

marble mantleBOT
#

Hey, @young shuttle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

languid terrace
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eu main down

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<@&274971100184576010>

radiant vortex
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ADMINSSSSSSSSSSSSSSS

rotund vigil
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fxx ez bradly

radiant vortex
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FIX WHIS FUCKING SERVER

near halo
lone sierra
#

I DONT PAY YOU TO GET DISCONNECTED

mellow tundra
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Looking into this

rotund vigil
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i like your name

near halo
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we are aware, fixing rn

languid terrace
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Well last time without tagging it took an hour 🙂

rotund vigil
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fxx noob group

autumn pollen
#

server off ?

rotund vigil
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yes

mellow tundra
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Looking into EU main, have patience while we sort it out!

radiant vortex
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keanu how deep are you

feral eagle
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Admins i had 2k scrap on me and a lot of things and i was underwater do i get them back please if i died?

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Its not my fault server crashes and i lose everything for real now

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please...

near halo
feral eagle
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Dude but i farmed all day for this?

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nice server dude i have nothing to say more

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-rep

magic marlin
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@mellow tundra idk if you have like 5m to show you a video? 🙂

rotund vigil
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@radiant vortex 10 inches in your mother

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thats how deep i am

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11 on a good day

bleak talon
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server dead?

fallen umbra
#

no ur mum

near halo
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whats going on with eu main dude

bleak talon
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@fallen umbra you ok?

rotund vigil
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nah every since i fucked his mom hes been sad

feral eagle
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BUT WHY ONLY EU MAIN HAPPENS THESE CRASHES ?!! DUDE i farm all day to lose everything and no one of admins cares yes? You re so nice i have to say u have huge servers and u dont give my things back because u dont care? really?

rugged fable
#

LMAO

compact parcel
#

#support is for support only, failure to comply with this rule will result in a mute c:

Please keep this channel solely for receiving assistance with support

spare widget
#

@feral eagle Of course we care and never want a server to crash. We want more than anyone for you to just have an awesome time but it's an unfortunate reality that servers crash at times. They'll always be back up as soon as humanly possible.

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It would be a logistic impossibility to return all items though due to any server issues. I would just hope that it balances out over the course of your gameplay. Sorry you had to deal with it though and thank you for your patience

languid terrace
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But why does rustoria main crash more then majority of servers

fast coyote
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You can’t have a Good time playing rust, especially not on rustoria servers

spare widget
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@languid terrace I don't think it really does but it's also insanely popular and handles more players than anywhere else

burnt flame
#

hola

lone sierra
#

THROW MONEY TO THE PROBLEM AND SOLVE IT

compact parcel
#

EU Main - Booting back up atm

smoky hedge
feral eagle
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yes im asking for support but no one can help me unfortunately aaaand unfortunately only EU main server getting crashed not small or others just this one ...thats last comment i say in this support channel because i dont get any help anyway

spare widget
#

I can't speak to vital- they're modded and normally lower pop I'd assume

smoky hedge
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its pretty high pop

spare widget
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@smoky hedge Sorry, I have no clue honestly. I'm just going off of what I see in the official servers

smoky hedge
spare widget
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Consistently the highest pops. But yeah, things happen and I wish they never did. I know the devs work extremely hard

smoky hedge
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so not much competition there for you guys yk

wispy loom
#

EU Main is back up
connect main.rustoria.uk:28015

smoky hedge
#

the good old rollback and team resets 😋

compact parcel
#

Modded servers also tend to disable multiple features to increase server performance which vanilla servers keep enabled to ensure the vanilla gameplay experience. This would impact server performance, and allow some modded servers to run a bit more smoothly

deft current
#

can someone help me unlink my discord

wispy loom
smoky hedge
#

I mean yeah a lot of optimizations could be made if it wasnt official but still like rustoria is controlling official servers list literally every other official server is awful

spare widget
#

@smoky hedge Well, I promise we'll always try our best. Sorry for any times when there's bumps in the road. Every one of us wish it never happened and the devs (plus all the rest of the staff) do work hard every single day to help provide an enjoyable place to play the game

ancient thorn
#

why havent i gotten my 5 supply drops?!

spare widget
#

@ancient thorn I'd recommend relogging and seeing if they're in your inventory after that

smoky hedge
ancient thorn
#

well how long does it usually take?

spare widget
#

I believe 5 minutes at the most? I've heard that relogging will put it into your inventory normally so I'd do that in a safe place if you can right now

spare widget
#

No problem. Let me know if you're still having an issue and we'll have someone handle it. Normally you'd want to message Luke with something like that specifically

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@ancient thorn Looks like it worked, eh?

strong creek
#

someone please support me and stucks

true seal
#

^

vagrant spindle
#

how do i submit a ticket ?

near halo
marble mantleBOT
#

Hey, @vagrant spindle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

true seal
#

!appeal

marble mantleBOT
#

Hey, @true seal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

strong creek
#

please help

#

admin

cedar bison
#

need a moov with vincent

near halo
steep sluice
#

Oh my bad wrong channel

near halo
#

Hey my clan and i were banned from rustoria 5x no bps trio, it said we were banned for 4 days and the expiration timer ran out, and we still cant join

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

happend last wipe and the site still does not work

versed nebula
#

wtf

near halo
#

if i could get some sort of admin support, would appreicate it

#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

Can i speak with an <@&874995535881326632>

near halo
strange saffron
#

@raven mist

#

drag me rq

near halo
#

alright, so it usually happens like this? because we dont have a timer telling us when

#

Please there no need to tag staff members or the admin roles.

#

I will try to help u guys soon.

raven mist
versed nebula
#

take ur time

strange saffron
#

ffs

near halo
#

!appeal @unborn silo

marble mantleBOT
#

Hey, @unborn silo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

mint magnet
#

hi i need support

versed nebula
#

what do u need support with ?

quaint patrol
#

@versed nebula dm me

hollow shard
#

what does it mean if you don't have a timer for your ban after it ran out?

mint magnet
#

please help ? we invite a new member in our clan , he play 30 min with us , we dont now about he cheater , and anti cheat baned our clan

hollow shard
#

does it just mean I'm perma banned?

mint magnet
#

we play so long in your server its first time ((

near halo
mint magnet
#

where i nedd join ?

#

need?

#

what i need to do ?

near halo
tired copper
#

!appeal @late estuary

marble mantleBOT
#

Hey, @late estuary

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

!appeal @mint magnet

marble mantleBOT
#

Hey, @mint magnet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

raven mist
hollow shard
raven mist
#

Yeah sometimes its delayed, no worries!

versed nebula
#

!appeal

marble mantleBOT
#

Hey, @versed nebula

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

sullen mist
#

I need to submit the lifting of the ban, but the lifting of the ban website does not serve me. What should I do?

sullen mist
mental sundial
#

/ticket

marble mantleBOT
#

Hey, @mental sundial

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sullen mist
raven bison
#

@sullen mist You should now be able to use the website

bronze leaf
#

hey can i talk to an admin?

#

or something

cobalt raft
#

!appeal

marble mantleBOT
#

Hey, @cobalt raft

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

somber viper
#

Pref

slate creek
#

sxxxul and try bro using pre-fire cheat or wallhack

ornate phoenix
#

Try Bro used cheats in Rustoria.co EU main, aim and wallhack

oak iron
#

!report

marble mantleBOT
#

Hey, @ornate phoenix

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slate creek
#

we actually did it

ornate phoenix
#

please do something, they ruin the gaming experience

plucky meadow
#

hello pls help me i join servcer and boost it but i not get auth in game and it really piss me off ples help

marble mantleBOT
#

Hey, @plucky meadow

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

plucky meadow
#

yes, this is exactly what i've done it hasnt worked

#

ah i see the problem, my bad. I have an different account linked to the discord. So i would like it unlinked

near halo
#

can i get my kit transferred to another server

somber viper
#

When we raided, cheaters killed us,and took our clothes,is there a possibility to ban them and return ours?

radiant veldt
#

Who can help me? My complaint website is no longer working for me

#

@raven bison

#

@raven bison

raven bison
#

What do you mean?

radiant veldt
#

help me

#

My complaint website is no longer working for me

#

@raven bison

#

@raven bison

raven bison
#

I don't understand what you mean

radiant veldt
#

I was denied access to the server and I was unable to submit an appeal on the appeal website

#

banned me

#

@raven bison

raven bison
#

What is your steam id?

radiant veldt
#

thank you

royal oriole
#

Im trying to join main but I keep getting disconnected for hacking. Havent played on this server in like 5 months. No one in my group cheats. Tryed to do a ban appeal and it says that I am not banned. Really confused rn

radiant veldt
#

@raven bison

raven bison
#

Please stop pinging me

#

I will check it out

radiant veldt
#

OK

raven bison
#

You may now use the website @radiant veldt

radiant veldt
#

thank you very much

royal oriole
#

any mods on need help

#

<@&393554009799000064> Im trying to join main but I keep getting disconnected for hacking. Havent played on this server in like 5 months. No one in my group cheats. Tryed to do a ban appeal and it says that I am not banned. Really confused rn

marble mantleBOT
#

Hey, @royal oriole

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

royal oriole
#

I have a sc saying that I am not banned why cant I join

#

can anyone help me??

languid sentinel
#

@raven bison me too

#

I have also been banned for a month and have been unable to appeal. The appeal website does not work for me

raven bison
royal oriole
#

@raven bison can you help me please?

languid sentinel
raven bison
#

@languid sentinel you can now appeal again

royal oriole
#

@raven bison can you help me please?

languid sentinel
#

Thank you.

deep hearth
#

@raven bison Dm u,please help me

royal oriole
#

No support from mods nice

deep hearth
#

@raven bison Still there?

raven bison
#

Damn guys

#

There's only one of me

#

Relax

#

@deep hearth You can now appeal again

deep hearth
#

thanks u

versed halo
#

I was sent a msg by someone called ‘Benito’ saying I won a glory AK47 giveaway

#

He linked a website and showed a discount code to use on the website to claim it. Is this real?

raven bison
#

That is a scam

#

Please ignore it

versed halo
#

Ok. Thank you

raven bison
#

Can you DM me a screenshot so I can get rid of them?

versed halo
#

Of course

rough moat
#

Confused why I have a que when I have vip?

#

@marble mantle

#

I have a vip on Rustoria Us Long and now I’m in a que.

night mango
#

how do i make a ticket

#

i forgor

marble mantleBOT
#

Hey, @night mango

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

night mango
#

tyty

#

!appeal

marble mantleBOT
#

Hey, @night mango

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

rough moat
#

@marble mantle can we also look at my post?

north crest
night mango
#

how long do appeals take

north crest
#

it can take up to 3 days.

#

usually shorter

night mango
#

how does vincent get unbanned and i didnt

#

and i was playing with him

#

😦

north crest
#

I will let the admin know

tardy escarp
#

Is it allowed to send youtube links in the INGAME rust chat?

#

cuz i just did, don't want any trouble 😦

night mango
rough moat
#

@north crest I’m dealing with two issues. I extend my vip over a month ago and the previous ended on 9/09/2021 and then the new one says it expires on 10/03/2021 shouldn’t it end on 10/09/2021?

#

I can dm both with proof to whom ever.

north crest
#

So that people who can access that information, can help you

rough moat
#

@north crest thank you. I’ll head over there now.

merry hill
echo heath
#

US mondays just went down

civic dragon
#

US main down too

cold dew
#

Us main

merry hill
#

us main

north crest
#

We are looking into it

civic dragon
#

thanks @north crest

timid hollow
#

DDOS us main?

north crest
#

monday's is back up

terse glade
#

/ticket

marble mantleBOT
#

Hey, @terse glade

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

terse glade
#

!appeal

marble mantleBOT
#

Hey, @terse glade

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

wind flower
#

us main huh still down

vagrant spear
#

how long for us main

shrewd mountain
#

why main down

#

@here

north crest
#

it is rebooting

#

2 mins~

wind flower
#

ty cuite

vagrant spear
wind flower
#

your mom

vagrant spear
#

my mom is not a simp

wheat barn
#

is main gonna rollback?

clear cove
#

Rollback incoming

wind flower
#

do your know what ligma is icy?

civic dragon
#

proly 10 mins yep

vagrant spear
#

main is gonna roll back 3 days at this raid

#

brother work on ur english

civic dragon
#

main is up

wheat barn
#

main is up

merry hill
tacit holly
#

/ticket

marble mantleBOT
#

Hey, @tacit holly

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tacit holly
#

hi i got game banned on another account more than 180 days ago can i join and play on this server

dense oriole
#

@tacit holly Join waiting for support.

tacit holly
#

im here

fathom whale
#

hello any admin

#

online

dense oriole
#

Yes @fathom whale

half elbow
#

Anyone know why when I joined the rust group

#

its not letting me do my kit still

#

@dense oriole

dense oriole
#

When did you join it?

north crest
vale knoll
#

!appeal

marble mantleBOT
#

Hey, @vale knoll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

fathom whale
#

@dense oriole 1 cheater my server but he get banned

dense oriole
#

@fathom whale Outstanding!

wispy otter
#

HELP

undone garnet
#

goop needs support from the highest level of command

#

right @wispy otter

wispy otter
#

i need to speak to the manager

undone garnet
#

lmfao

wispy otter
#

@echo venture

ancient harbor
#

@dense oriole i got banned for puttin in a code to a codelock

marble mantleBOT
#

Hey, @mellow glen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

wispy otter
#

<@&274971100184576010> i need assistant

mellow glen
#

You dont need to @ every admin

#

whats the issue

wispy otter
#

well can you move me?

#

@mellow glen

undone garnet
#

we need to be unbanned sir water

#

call in the higherups

wispy otter
#

^

ancient harbor
#

@undone garnet some dude said follow me i got loot im getting off ill tell u codes tells me 8883 i put it in kicked and anned for exeeding group limit wtf

#

bro set me up

marble mantleBOT
#

Hey, @ancient harbor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

undone garnet
#

wtf do u want me to do lol

ancient harbor
#

become admin and unban

wispy otter
#

@undone garnet

#

tell him to move us

undone garnet
#

@wispy otter shut yo bitch ass up cheater (obvious joke)

graceful gull
#

!appeal

marble mantleBOT
#

Hey, @graceful gull

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

graceful gull
#

PLAYING WITH HACKING

#

HA.......... MY MENTAL

opaque palm
#

it wont let me make a ticket

mellow tundra
#

@opaque palm can you join vc please

slow cypress
#

can i get admin to help me in game?

unborn tinsel
#

@mellow tundra

mellow tundra
#

?

unborn tinsel
#

can you help me out with a scammer?

mellow tundra
#

sure, DM me

#

@slow cypress what's your issue?

slow cypress
#

I did /ticket

mellow tundra
#

okay, please wait for one of us to check it out

slow cypress
#

@mellow tundra is there a way we can talk in vc?

#

My and my friend this a clan is cheating but we are not sure

mellow tundra
#

If you have any suspicious make a /ticket please.

#

Bit busy atm

slow cypress
#

ok thanks

crystal grail
#

in the response to the ticket it said something about only one player in their group i didnt mean just him i mean someone or many in the clan is using esp and scripts

near halo
#

Can an admin take the time to talk to me about a ban? I can not send another appeal on the site.

wispy otter
#

<@&274971100184576010>

undone garnet
#

bro

quaint patrol
#

Please don't tag staff unless its an emergency

wispy otter
#

lol

#

its an emergency

near halo
#

1 temp ban for group limit on trio

wispy otter
#

@robust walrus wat was that for? lol

undone garnet
#

sprunt ignore buzz

#

how tf u gonna tell persaged hes perm banned cause u have 100 percent proof hes cheating but maybe in a few months he will be unbanned

#

that makes 0 sense

wispy otter
#

@robust walrus am i gonna get support or what

near halo
#

Please stop tagging staff members, there is no need for that.

wispy otter
#

<@&274971100184576010> I need support on my false ban

north crest
#

Yes lets tag staff right after being told not to

marble mantleBOT
#

:ok_hand: temp-muted ??.#8558 for 6 hours

undone garnet
#

sprunt can u please let us all in at the same time

#

please

#

we will go away afterwards

undone garnet
#

how long do we have to wait here to prove to u noone is cheating

#

would have all been on alts by now cheating on everyone some more

tawny hazel
#

/ticket

marble mantleBOT
#

Hey, @tawny hazel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

Do i join waiting for support if there is a cheater?

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

crystal grail
#

can someone please help theyve been cheating for hours

marble mantleBOT
#

Hey, @crystal grail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

undone garnet
#

irish

#

what if I told u I had really good proof of buzz and woody being legit

#

obviously nothing is 100 percent cause you can never truly know but this should at least make you think whatever evidence you have is either faked or just bad proof

sleek lichen
#

bro main cant even handle a small raid

#

we try onlining and get 10 fucking frames

#

and server lags its ass off

fallow fulcrum
#

/ticket

marble mantleBOT
#

Hey, @fallow fulcrum

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mellow glen
#

first off

#

2nd

#

lets not promote THAT kinda of stuff

stray marsh
#

!verify

marble mantleBOT
#

Hey, @stray marsh

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

floral shore
#

i cant sub on youtube for kit loyal

stray marsh
marble mantleBOT
#

Hey, @floral shore

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

floral shore
#

thank you

acoustic imp
#

irish

#

why did u block me?

near halo
#

if u need support u can send a message here and we will try our best to help u.

opaque dragon
#

how do i open ticket i got banned for teaming but i never teamed?

marble mantleBOT
#

Hey, @opaque dragon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

opaque dragon
#

thanks

tawdry jetty
#

np

normal crater
#

how do i get support for my donation items not working ingame?

near halo
normal crater
#

yup

#

all the others work fine but the pvp+

near halo
normal crater
#

k now to figure out how to make a ticket

near halo
#

explain them in the tickets whats going on, and they will give u an answer.

normal crater
#

like in game?

#

they told me to come here

near halo
#

1- go here

normal crater
#

k

near halo
#

2- click here, and make the ticket.

#

@normal crater u got it now ?

normal crater
#

think so it says ticket created

#

Ticket created vip-0513
Only you can see this • Dismiss message

#

that means i made the ticket correct

near halo
normal crater
#

cool so now its just a waiting game to talk with someone bout the issue?

near halo
#

u will get an answer from the ticket bot, the same bot u used to create the ticket

stray marsh
#

Fill the ticket out now mate

normal crater
#

im pretty sure i just figured the problem out

#

didnt realize its been that long and reading the description its a 30 day thing

#

may just be an idiot

near halo
# normal crater may just be an idiot

ohh dont worry man, that happens, if u didnt realise there is no problem, we are here to help u out. If u have any future problems with anything we can help u, feel free to send me a dm or ask for support in this same channel. Have a great day/night!!!!heartoria

normal crater
#

you as well take it ez

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

Is anyone able to help me

#

I was banned, but the website does not say I am and it has been over 10 min

merry hill
marble mantleBOT
#

Hey, @merry hill

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

@tough bane i kicks me before i load in

#

76561199176642111

tardy bay
#

/ticket

marble mantleBOT
#

Hey, @tardy bay

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tardy bay
#

can someone help us pls

open laurel
#

Like our SAR skin?

#

Brand new SAR furnace skin

merry hill
#

Why VPN ban???

wispy loom
#

Could you send a screenshot of the kick message please?

merry hill
wispy loom
marble mantleBOT
#

您好,@merry hill

去申诉你的禁令或者禁言,请访问以下的链接去提交一份申诉:https://bans.rustoria.co/

如果你已经连接了在 https://rustoria.link/ 上连接了1你的discord,你会收到bot的私信。
否则你需要去重新查看申诉网站去查询这些问题是否解决。

当你提交了你的申诉,管理员会调查清楚。

merry hill
#

?

near halo
#

PLEASE BAN Z13 RUSTORIA US LONG

#

chinese clan always cheating with scripts,

#

u physically cant do anything, their cheating so blatantly and killing server by offlining every clan, please check them out their chinese cheating clan

tardy bay
#

FUCKING FFS

#

PLEASE FUCKING BANLEGIT CHEATING PUSSIES

#

on rustoria 5x trio

raven bison
#

Make a ticket!

merry hill
raven bison
#

@merry hill DM steamid

merry hill
#

Why is there no administrator in charge of this?

raven bison
#

Huh

#

?

sterile garnet
#

US Long is down

wispy loom
sonic scroll
#

/ticket

marble mantleBOT
#

Hey, @sonic scroll

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mellow orchid
#

My mate got his ban appeal denied can he find out why somehow?

sonic scroll
#

/ticket staff applications down?

marble mantleBOT
#

Hey, @sonic scroll

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wispy loom
merry hill
#

How can I lift the ban?.

raven mist
near halo
#

iS IT okey for Jungletim and coolpot to try bait people saying racist stuff on rustoria 5x eu no bp?. Clan simp. They writing stuff just to bait people saying bad stuff

simple tiger
#

Beware of scams like this

short steppe
raven mist
#

We'll take care of these scambots

simple tiger
#

Appreciate it

real yarrow
#

!appeal

marble mantleBOT
#

Hey, @real yarrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

pure sinew
#

are we aware about this?

raven mist
#

The pics not showing up?

pure sinew
raven mist
#

What server?

pure sinew
#

5x nobps Eu

raven mist
#

Tnx, we'll look at it

pure sinew
#

My friends having the issue too

late vessel
wispy loom
#

Thanks, make sure to not click on it

#

Working on getting them banned ThumbsUporia

late vessel
#

Yep, Thanks BearCop

tardy cargo
#

make sure to ban VIIIIV#8704

tough bane
raven mist
#

All banned. Thanks!

sand hull
#

yo @raven mist! I'm kinda banned for some reason. I dont really see the reason i should be.

marble mantleBOT
#

Hey, @sand hull

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

novel wadi
#

zarastro#3199 pls ban too

sand hull
#

i already did that

novel wadi
#

perfect

tough bane
normal roost
#

how do i subscribe to Ryan it just blocks me when i try to sub, (for link)

tough bane
normal roost
#

im trying to sub to RyanJD but it says its trying to access sensitive info when i try to

#

through rustoria link

tough bane
normal roost
#

ight thanks

woven peak
#

🍉

sonic scroll
#

does toria release maps early?

tough bane
sonic scroll
#

ok easy

#

thanks

tough bane
sudden gulch
#

?youtubelink

marble mantleBOT
#

Hey, @sudden gulch

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

compact parcel
#

@trail inlet

queen lotus
#

is 5x no bp trio restarting rn?

tough bane
queen lotus
#

awesome. thats like a 5 min turnaround for restart or?

tough bane
#

Yes round about.

brittle oriole
#

it takes 5min?

#

is it normal for it to disappear from my server list during a restart?

tough bane
brittle oriole
#

sweeeeeeeeet

brittle oriole
#

is something wrong with 3x no bps? in can connect to all the other rustoria servers but not that one

wispy loom
#

Server seems to be down, looking into it

#

Server is back up

#

connect 3x.rustoria.us:28015

rough sphinx
#

Hey @wispy loom i was wondering if you could unban Pumpkin#4025 hes trying to make a ban appeal

tough bane
rough sphinx
#

hes banned from the discord server

#

is there a link i can give him?

tough bane
sonic scroll
#

heard they looking for staff for potential sea/au servers? but site still down

tough bane
tough bane
sonic scroll
# tough bane Seems to be working: https://rustoria.co/signups/?form_questionnaire=5fe9e0c8be4...

nah just takes me to a page with this
Fatal error: Uncaught PDOException: SQLSTATE[HY000]: General error: 1364 Field 'steam_id' doesn't have a default value in /usr/share/nginx/html/signups/authentication.php:61 Stack trace: #0 /usr/share/nginx/html/signups/authentication.php(61): PDOStatement->execute(Array) #1 {main} thrown in /usr/share/nginx/html/signups/authentication.php on line 61

sonic scroll
tough bane
#

your steamid is entered in 7656... format?

sonic scroll
#

honestly i have no clue

tough bane
marble mantleBOT
sonic scroll
#

76561198123305474

tough bane
#

use that one

sonic scroll
#

aight

sonic scroll
#

says its a host error

tough bane
deft pivot
#

I need support in vc

hasty gate
#

Banned for playing with a cheater forever?

tough bane
wet gazelle
#

Hello I have been DM by one of the scammers you have announced about, u write in your announcement that I should report it here, what information you need? 🙂

keen frigate
#

I heard people say code out loud and get banned for this???

near halo
#

hello i could use some help i have just been banned for being in a group of more than 3 but im solo

tough bane
#

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. @keen frigate @near halo

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

keen frigate
#

How long does it take to be unbanned

tough bane
keen frigate
#

? How is that fair

near halo
#

bro whyyyyy

urban sleet
#

are u allowed to doxx people or no?

raven mist
#

Nope

urban sleet
#

where is that in the rules?

raven mist
#

Its common sense

urban sleet
#

can i say someones full real life name or no?

#

is that doxxing or no

raven mist
#

Yes

urban sleet
#

ok well someone just said my full name in chat

raven mist
#

Report it using /ticket command

marble mantleBOT
#

Hey, @raven mist

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

urban sleet
#

so can he be banned

tight solstice
#

!appeal

marble mantleBOT
#

Hey, @tight solstice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

urban sleet
#

could he be banned or what?

wispy loom
dense lynx
#

yes he wiil

mellow glen
urban sleet
#

i can not to this discord

mellow glen
#

can you send it to me

urban sleet
#

do u need the ticket number or sum?

mellow glen
#

i want to see your steam account lol

urban sleet
#

ik but why?

#

its a little weird for that to come out of no where

#

don't u think

#

can i see yours?

pine whale
#

bruh all it is is a steam account its not that deep

mellow glen
#

my steam account is linked

#

on my discord

urban sleet
#

ya just saw that

#

i didn't see the "discord mod"

#

until last sic my bad

#

how do i close a ticket

nova cloud
#

@urban sleet /ticket remove number

deft pivot
#

May I please talk to an admin(not a mod, no offence), I've been wrongfully banned and need assistance because my appeal has been denied for some reason.

wispy loom
#

What have you been banned for?

deft pivot
#

when i tried to join the server it says ive been banned for hacking and I have no idea why?? I've never bugged glitched or eveen hacked in my life let alone know how to

wicked lodge
#

Hey I got banned I want to appeal where do I appeal?

wispy loom
gaunt whale
#

what does this mean

wispy loom
deft pivot
#

wait? really? is there any way I'll be able to play on your servers again?

wispy loom
#

You can solve the issue with the map file by deleting the file from your maps folder

gaunt whale
#

how i do that?

wispy loom
gaunt whale
#

thank you

wispy loom
#

If it's on the C: drive it'll be in Program Files (x86)

gaunt whale
#

❤️

wispy loom
#

Then start Rust again

wispy loom
deft pivot
#

okay thank you, is there an amount of time for bans or is it permanent?

wispy loom
#

Hacking is permanent

deft pivot
#

Wow, okay, Thank you for your help. At least this gave me a little more info... still don't know how I got banned for hacking when I wasn't? But at least now I know I can't do anything about it.. 🥲

compact parcel
#

!appeal

marble mantleBOT
#

Hey, @compact parcel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

clever cradle
#

i got banned of zues 5x us and i am wondering why i have done nothing wrong

marble mantleBOT
#

Hey, @clever cradle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

elder vine
#

@echo venture 76561198145559774 I want an explanation why I got a ban on your servers, I never hacked or will not, you can check my steam acc ,, I have open acc unlike 70% of players. You keep my ban for sure for 2 years..why I can't, explain to me,ty

wispy loom
pure sinew
#

server lagging happening to me and all my mates

wispy loom
pure sinew
#

5x nobps EU

wispy loom
#

Are you US?

pure sinew
#

no

wispy loom
#

Where are you and your mates from?

pure sinew
#

all from england / germany

wispy loom
#

I'll DM you

pure sinew
#

👍

pallid blaze
#

i made a ticket on rustoria main about a blatent hacker can u rguys respond faster than usual so he can get banned

hazy imp
#

ADMIN NEED HELP

#

blatant hacker on toria long

marble mantleBOT
#

Hey, @hazy imp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

restive bear
#

why ny shop look like this

#

it looks like thsi and sometiems there just be wite pics instead of notihng

wispy loom
# restive bear

We're aware and working on making the pictures available again 🙂

restive bear
#

ok

wispy loom
#

Cheers for the message though

pure sinew
#

big issue

#

i cant change my fucking car 😦

#

i wanted to make a turbo charged bus

wispy loom
#

Could you try to move the part when the car is not moving?

pure sinew
#

the car is still

#

drag me in

#

ill screenshare

tranquil willow
#

@wispy loom

#

help

cold dew
#

main

dusty surge
#

us down?

waxen moat
#

us main down

tight drift
#

what happended?

waxen moat
#

fight club was popping

clear cove
#

timed out

waxen moat
#

we were going to hard in fight club

tight drift
#

im full metal ak outside bruh

waxen moat
#

where rain?

tight drift
#

no where

waxen moat
#

server?

tight drift
#

us main

waxen moat
#

i give u taxi ride

clear cove
#

Admin could please check chat, DG clan members saying Brazilians are monkeys (macaco).

waxen moat
#

for scrap

tight drift
#

im good

#

why do i need a ride

waxen moat
#

because i am captaincrunch taxi entrepreneur

tight drift
#

sounds amazing

clear cove
#

@lusty basin can you please check the server? it's down like yesterday.

tight drift
#

@plain jackal please

waxen moat
#

roll back like yesterday?

mellow glen
#

which main

wind flower
#

US

mellow glen
#

allow 10 minutes

#

for it to reboot itself

tranquil willow
#

help

mellow glen
tranquil willow
#

hello

clear cove
#

Administrators are aware? can we tag them in this cases when a server get down?

pallid blaze
tranquil willow
#

I was banned for evasion, but I do not know where I still have a ban, because this is the basis and there are no more accounts

tight drift
#

bro im rain

marble mantleBOT
#

Hey, @tranquil willow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

mellow glen
pallid blaze
#

have proof of a hacker i wanna show <@&274971100184576010>

marble mantleBOT
#

Hey, @pallid blaze

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

marble mantleBOT
#

Hey, @pallid blaze

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

clear ridge
#

I disconnected and cannot reconnect to rustoria US Main

pallid blaze
#

i did but im wanna screensahre the proof because you guys say "we been watching the individual and he isnt cheating" and he gets banned

clear cove
#

US Main is offline

compact parcel
pallid blaze
#

lmao whatever

clear ridge
clear cove
#

Thanks Thanks

waxen moat
tranquil willow
#

@mellow glen

timid hollow
#

Whats the server saying

#

DDOS again

mellow glen
silk coral
#

the server isnt saying anything its dead

tranquil willow
#

I filed an appeal and wrote the same thing that they rejected for you

mellow glen
wispy loom
#

Server is back up
connect main.rustoria.us:28015

leaden sage
#

iim tryna link to get the loyalty kit but it won let me

#

for youtube and twitch it blocks it

tight drift
#

server up

tranquil willow
#

so I don't even know where my ban is

mellow glen
#

what do you mean

#

where

tranquil willow
#

on which account am I banned

#

i dont know

#

I recently unban the main account and I was banned for evasion

tall tulip
#

some fucking brazilians jsut got all of our raid loot just becose we dc in scrappy ahhahahahahahhaha

wispy loom
#

!appeal @clever cradle

marble mantleBOT
#

Hey, @clever cradle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

wispy loom
#

We can't help you further unfortunately

tranquil willow
#

I swear I don't know where my ban is

wispy loom
#

I'd like to help you further, but we've told you what there is to say

mint lion
#

any admin around i have a question i am not sure where 2 ask

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wispy otter
#

<@&274971100184576010>

wispy loom
#

I'll drag you in voice

undone garnet
#

i need help my ban time was supposed to be reduced but it increased

sharp vine
wispy otter
#

<@&274971100184576010> Can I get assistance regarding my ban that was false. I do not have any game banned alt accounts from 10 months ago. Someone must of made a mistake or it was faked.

sharp vine
#

!appeal

marble mantleBOT
#

Hey, @sharp vine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

undone garnet
#

melon they dont listen

sharp vine
undone garnet
#

they dont give af its just 1 person out of the thousands on their servers

wispy otter
#

They denied it and wont give me the chance to have a say on this

sharp vine
undone garnet
#

lmfao

wispy otter
#

So the admins ban legit players now?

grizzled scarab
#

!appeal

marble mantleBOT
#

Hey, @grizzled scarab

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

sharp vine
undone garnet
#

that would be sprunt, he doesnt answer dms or like to communicate at all

wispy otter
#

@robust walrus wanna talk about my false ban?

undone garnet
#

he told me hed reduce my ban because there was a mistake and then he increased it lol

sharp vine
undone garnet
#

LOL

wispy otter
#

<@&274971100184576010> Can I get assistance regarding my ban that was false. I do not have any game banned alt accounts from 10 months ago. Someone must of made a mistake or it was faked.

wispy loom
#

You're probably good with the tags now

wispy otter
#

Can I get some assistance by an Admin now?

jovial canopy
#

i need some support

near halo
#

how tf did we get banned

foggy flower
#

<@&874995535881326632>

bleak pond
#

In support channel

#

<@&274971100184576010>

fading sparrow
#

I got falsebanned as a trio

marble mantleBOT
#

Hey, @compact parcel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

compact parcel
#

!appeal

violet kernel
#

bro wtf is this rustg server

fading sparrow
#

Got falsebanned as exceeding group limit while running as a trio on a trio server

marble mantleBOT
#

Hey, @fading sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

fading sparrow
#

Already did, said wait 10 minutes

compact parcel
#

Then wait the 10 minutes, and you can create an appeal

silk glade
#

!appeal

marble mantleBOT
#

Hey, @silk glade

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

compact parcel
#

It can take a tad bit longer to register the bans sometimes, but you need to create an appeal.

near halo
#

false banning everyone? good shit

fading sparrow
#

did one of ur mods or bots get compromised or something?

near halo
#

nice server

#

how many got banned even

compact parcel
#

Keep in mind this is for support only, any non support related message should be directed to another channel.

near halo
#

can i get moved into a call?

foggy flower
#

Hey, am I able to get support then? Instead of a automated service to appeal. We have all been banned to association... Why would we pay for a vip service if we run the risk of getting banned?

near halo
#
  • you ban us all for association but not clown? yall are some weird staff
foggy flower
#

1-3 business days?

near halo
#

jokes on rustoria

silk glade
#

#freebikerunner

foggy flower
#

#freebikerunner

compact parcel
#

!mute 581594908549185536 1h misuse of support

marble mantleBOT
#

:ok_hand: temp-muted CeZ#7304 for an hour (misuse of support)

compact parcel
#

!mute 473587198273388554 1h misuse of support

marble mantleBOT
#

:ok_hand: temp-muted Potato#7928 for an hour (misuse of support)

bleak pond
#

#freebikerunner

compact parcel
#

!mute 224575894205759489 1h misuse of support

marble mantleBOT
#

:ok_hand: temp-muted Ryanツ#3804 for an hour (misuse of support)

near halo
#

#freebikerunner

#

mb

marble mantleBOT
#

:ok_hand: temp-muted Purple#0033 for an hour (Misuse of support)

versed nebula
#

!ticket

marble mantleBOT
#

Hey, @versed nebula

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dark panther
#

@mellow tundra do yall suport any gambling sites

#

thank you

#

do you know anyone others

mellow tundra
wise pelican
#

hey just wondering how do i get the discord kit on the 10x no bp server?

marble mantleBOT
#

Hey, @wise pelican

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

devout bridge
#

@mellow tundra i need help can you dragm

dark panther
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@mellow tundra do you know any other

wise pelican
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i dont know if its glitched but my steam acc is linked on here and i joined the discord server and steam group but i still dont get the rewards

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@mellow tundra

dark panther
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@green granite do you know any gambling sites

mellow tundra
dark panther
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welll were is then

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do you only know one

mellow tundra
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Our #support room is not the place to find gambling websites, I'm sure google can help you...

dark panther
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i didnt

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it

mellow tundra
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Okay, well unfortunately that's not something I can assist you with.

dark panther
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ok lol

wise pelican
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aden like i said it is linked

vast compass
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Excuse me

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I was just banned on your servers for playing with a hacker, can I talk to an admin?

high vigil
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ni

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he literally flew outside and said "im cheating, look". you're not getting unbanned lol

pallid blaze
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<@&274971100184576010> a team of hackers just got banned one was named Convicted anychance you guys can say where they lived cuz they insided us

brittle cobalt
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lol

vast compass
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Rain i didn't inside you at all

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I have only killed you

deep flare
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MAY I SPEAK TO SOMEONE

compact parcel
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Hey @pallid blaze ,

Please only tag admins if it is an emergency. We actively monitor this channel and have stated many times there is not a need to tag all administrators constantly. Please keep this in mind, if you continue this there will be reprocussions. you can send your message asking for support in this channel, but there is no need to tag all admins

pallid blaze
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so is that a no to cords nat

compact parcel
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And for this, we do not interfere with gameplay

brittle cobalt
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hey nat hows it goin

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shit my fault wrong channel

vast compass
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! rain — Today at 8:05 AM
we have an admin and 2 trial mods on our team
we could get u unbanned fast but u werent nice

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Is this against some sort of rules?

pallid blaze
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🙂 wonder whos on our team with the exact same name is discord and steam

quaint patrol
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Admins do not play on any Rustoria server

vast compass
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Can I be moved into support <3

pallid blaze
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nah but u can get a longer ban for bagging hackers 🙂

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ok?

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already offlined u

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dont use hackers to get loot next time!

near halo
pallid blaze
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my b

acoustic imp
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when doees irishs dms open

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ive been trying for 3 days

humble linden
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can i get some help?

edgy field
lunar sinew
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I tried to log into my rust account and joined the server I have been playing on and was told to come here by someone named Sprunt.

mellow glen
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@robust walrus

mellow tundra