#support

1 messages · Page 1505 of 1

solid kernel
#

@neat pumice can i get some help

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uhh i got banned for cycling clan members but i dont recall

marble mantleBOT
#

Hey, @solid kernel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

solid kernel
#

ty:)

vivid pond
#

guy is yelling the n word in vc

pure glen
#

take carefoul with this man

glossy garden
#

just a heads up in the 3x, 2 electrical items arent named, in the weapons tab a few things arent also, in the food tab nothing has names, and a few comps dont

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for the /s

agile prairie
#

theres a kid cheating rn smh

flat axle
#

h3ctor007#0508 dis guy scammer

agile prairie
#

blatantly speed hacking wit eoka

vivid pond
#

how do i open a ticket

glossy garden
#

make a ticket in the server with their id if possible and a clip

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use /ticket add (statement with link to yt clip or screenshot here) try to include as much info as you can

vivid pond
grave lily
#

you dont even have sights of him in the clip hows' he the one doing it lol. just curious.

vivid pond
#

cause after i took the clip i went to go find him and he was hiding in a hole screaming it

near halo
#

OI

atomic marsh
#

my ban appeal was accepted but im still ban

mellow glen
chilly citrus
#

so wtf i do if i got denied like i aint even know who the guy was and i had no idea he was hacking and i still get denied sadge

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is there any chance i could talk to a admin

near halo
#

admin support

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@west osprey @hushed finch @mellow tundra

west osprey
chilly citrus
#

@west osprey can you help me

west osprey
chilly citrus
#

lol

#

my ban appeal got denied even tho i didnt know who the guy was and i didnt know he was hacking and i still got denied

atomic surge
#

@west osprey what was i kicked banned for

west osprey
near halo
#

bro I just be hacking @west osprey

torn pawn
#

lorie you dere

near halo
#

@west osprey

west osprey
torn pawn
#

dm'd you

wispy bone
#

Can I leave my trio clan to play with somebody else?

mellow glen
mellow tundra
#

Yes, provided you also clear TC/bags/codelocks/turrets ETC beforehand

mellow glen
#

and you do not go over team limit on your new team

mellow tundra
#

Also what water said, don't join back to the original clan as that's cycling

visual comet
#

where do i open up a ticket

torn pawn
#

!report

marble mantleBOT
#

Hey, @torn pawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

visual comet
#

!report

marble mantleBOT
#

Hey, @visual comet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

open bolt
#

can anyone send me the loot tables for the zues 5x

short geode
#

/skins still isnt working on aimtrain L

polar elk
#

I’m not on my pc atm but I have another glory ak scammer their @ is iroxfn#2606

weak pier
#

/ticket

marble mantleBOT
#

Hey, @weak pier

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

weak pier
#

!appeal

marble mantleBOT
#

Hey, @weak pier

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

weak pier
#

@zealous kettle hey im waiting for support

near halo
serene willow
#

!appeal

marble mantleBOT
#

Hey, @serene willow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

serene willow
near halo
raven bison
#

?

#

This is the support channel. Not selfies channel

ancient flare
#

!appeal

marble mantleBOT
#

Hey, @ancient flare

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

pallid blaze
#

been 6 hours since my ticket and cheaters still not banned man lmao

mortal saffron
#

I was wondering how long it takes once i join steam group to receive the kit ingame

marble mantleBOT
#

Hey, @rotund kindle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rotund kindle
#

no admins online?

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eu main?

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76561199159650985 can u ban this kid

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aimbotting

silent holly
marble mantleBOT
#

Hey, @rotund kindle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rotund kindle
#

zzzzzzzzz

marble mantleBOT
#

Hey, @rotund kindle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

woeful oracle
#

us monday down?

rotund kindle
#

heeeeeeeeeeeeeeeeeeeeellooooooo

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admiiiiiiiiiiiiiiiiiiins

pallid blaze
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<@&274971100184576010> how is it that 5/7 of the last ppl i reported you guys say are not cheating and then the next couple days they get gamedbanned? lmfao

woeful oracle
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<@&274971100184576010> is us monday down?

compact parcel
# pallid blaze <@&274971100184576010> how is it that 5/7 of the last ppl i reported you guys sa...

Hey rain, when you are reporting players ensure you are using our /ticket command and not just F7. Looking into your reports, you have reported 2 users using our ticket system in the past 10 days, neither of which were gamebanned. If you believe someone is cheating ensure you use our ticket system so a member of our administrator team is able to look into the user and take appropriate action. You maybe mistaken in your claim, believing that F7s are the same thing as our ticket system, but they are not.

heady pecan
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@compact parcel US Mondays is down

pallid blaze
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also, chat was saying he was cheating dozens of ppl

compact parcel
#

You have sent multiple tickets in regards to the same user, but there was 2 seperate users which you reported

woeful oracle
#

ayoooooooo nat

near halo
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hey

woeful oracle
#

us monday is down

compact parcel
#

We advise not calling users out in chat, and reporting them via the ticket system as calling them out may result in the user toggling off so when we do look into them, we are unable to take catch the user in the act

#

Calling out users makes our job harder in catching cheaters, and will increase the chance of them toggling off before we are able to spectate them

compact parcel
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Also @pallid blaze ,

We monitor this chat constantly so please refrain from pinging the entire administrator team unless it is an emergency.

near halo
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yo i lost 500 worth of scrap

marble mantleBOT
#

:ok_hand: banned кучимен#6582 (scam links)

south karma
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@robust walrus can you please block my team from buying minis thank you

fresh quartz
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I need help

stray marsh
fresh quartz
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@stray marsh I need help.

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Pls

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Help me see why I was banned, thank you

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I don't know why I am banned, when can I play?

marble mantleBOT
#

Hey, @fresh quartz

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
fresh quartz
#

I don't understand what you mean, can you help me?

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Play with hacker

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How long will this be banned?

near halo
fresh quartz
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It’s been 4 days since I appealed, and I didn’t contact me

hallow stump
#

!appeal

marble mantleBOT
#

Hey, @hallow stump

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

hallow stump
#

^^^^^ if you need the link

fresh quartz
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Where do I go to see the administrator reply to my message, I am Taiwanese and I don’t understand English

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Please teach me how to check, I have privately sent your DC

solar trail
#

Я в шоке с оффециального сервера. Забанили просто так, я 2 дня соло играл впервые на сервере. Кое как развился до ревика и двушки. И бан. Хотя ни читов ни макросов нет. Причина бана Hacking. С ЧЕГО ВДРУГ??? В апелляции отказали. Долбаёб на админе. Как фэйспанч вам только офф статус доет.

#

Реально подгорел. С чего бан? Хоть бы причину написали. Я бы понял если бы я головы ставил одни. Так нет, кое как бомжей убиваю. Или что, так на оффе очередь чистят? Укурки.

near halo
solar trail
#

ТАК КАКАЯ ПРИЧИНА????

#

Я готов на любые проверки, у меня 2.3к часов в расте. Единственный аккаунт. В ЧЁМ ПРИЧИНА? КАКОЕ ПРАВИЛО СЕРВЕРА Я НАРУШИЛ?

near halo
solar trail
#

Взломе чего? Не мой аккаунт?

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Взломал пентагон? Я тот самый русский хаккер? Или что?

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Не нужно разбана, прошу лишь нормально объяснить. Я за правила и за законы. Если виноват, вопросов нет.

near halo
# solar trail Взломе чего? Не мой аккаунт?

Как я уже сказал, если вас забанили и вы уже подали апелляцию, в которой было отказано, это означает, что вы навсегда забанены на всех серверах Rustoria. Это окончательное решение, и вы ничего не можете сделать.

solar trail
#

Так за что???

fresh quartz
#

Можете ли вы ответить мне и помочь мне сначала? Я хочу знать, когда меня забанили. Я подавал апелляцию в течение 4 дней, и никто не хочет мне отвечать. Мне очень жаль. Я тайваньец, и мне нужна помощь. Я не понимаю по-английски , Я вас очень прошу.

solar trail
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Бред. Я встречал неадекватных администраторов на частных серверах. Но это же официальный сервер? И тут забанили не за что???

#

Если это так то к лучшему что за анили

fair verge
#

i got banned on rustoria 5x zeus us i got banned for clan cycling clan members even tho we never had 8 people i dont know wat to say but idk wat happedned wen i was offline and if they done that while i was offline idk y im getting banned

marble mantleBOT
#

Hey, @fair verge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

fair verge
#

they wouldnt let me i tryed they cancelled me without me even saying 1 thing

near halo
solar trail
#

@proud marlin Чем? Это причина банить на сервере?

valid thunder
#

can u report people on rtg here

near halo
valid thunder
#

does anyone know if u can report people on rtg on here

muted yoke
#

I would like to know if you offer any support for content creators?

solar trail
#

I'm sorry for being so persistent. I sincerely don't use cheats. I played fair. It's a pity that the administration decided to ban me. I don't understand the reason. I wish you could help me. Good luck.

near halo
gusty leaf
marble mantleBOT
#

Hey, @gusty leaf

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

gleaming turret
#

Hello I need admin support

sterile oar
#

!appeal

marble mantleBOT
#

Hey, @sterile oar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

gleaming pulsar
#

How does the refund process work?

spiral osprey
#

@stray marsh yo unban me wtf r u doing

marble mantleBOT
#

Hey, @spiral osprey

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

spiral osprey
#

@near halo stfu u dumb ass

near halo
maiden sinew
#

I don't know why hacking keeps showing, what should I do

knotty talon
maiden sinew
#

I can see I'm sleeping in a flash

#

disconnected Hacking

knotty talon
marble mantleBOT
#

Hey, @maiden sinew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

knotty talon
maiden sinew
#

I have appealed, but I have not been banned from the server

vast lance
#

Hello, we need admin support <@&274971100184576010>

gilded geyser
#

<@&274971100184576010> <@&415898423460626432> we need admin support

marble mantleBOT
#

Hey, @mellow glen

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gilded geyser
#

!appeal

marble mantleBOT
#

Hey, @gilded geyser

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

raven mist
#

What do you need help with?

vast lance
#

My teammates and I got banned for playing with cheater. This is the first wipe with play with him and we didn't know that he's a cheater. I'm sure you can see that in your log history since I've been playing on your server for 5 wipes now. Please Unban us before we lose progress..

gusty leaf
#

!appeal

marble mantleBOT
#

Hey, @gusty leaf

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

raven mist
gilded geyser
#

appeals are not working for us

raven mist
#

?

gilded geyser
#

its says that we are not ban

raven mist
#

When did you get banned?

gilded geyser
#

and we cant send

compact parcel
#

It can take a little bit of time before it registers, just be patient

gilded geyser
#

like 10 min

raven mist
#

Yeah what nat said

vast lance
#

There must be a faster way to do that..

compact parcel
#

You have to go thru the appeal process like everyone else

gilded geyser
#

i still doing appeals and not working , and we are doign it for 15 min

compact parcel
#

As I stated above, it can take a little bit of time. Be patient

mental leaf
river lodge
#

@mental leaf so we just keep resubmitting our appeal until it works ?

compact parcel
#

You only need to submit one appeal, do not submit multiple appeals for yourself.

gilded geyser
#

it dosent work

acoustic valve
#

!appeal

marble mantleBOT
#

Hey, @acoustic valve

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

gilded geyser
#

u try to and it says error wait like 5-10 min but we wait like 20 and error still there

covert apex
#

Theres a player sending fake rustoria raffles i think

#

This is the message he sent me

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It auto removed it, but the users name was...david071

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dont trust his links i think

compact parcel
acoustic valve
#

I got banned because me and my mate (marcel) made an alliance with @vast lance team, and we had no clue a cheater was in their team, plus we were not playing with them. the alliance was mostly to obtain peace because they were controlling and we were in their team to avoid killing each others when we cross their path. Is it possible to get unbanned?

marble mantleBOT
#

Hey, @acoustic valve

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

vast lance
acoustic valve
#

@compact parcel it will really take more than 24h ?

#

I'm worried for my base you know

near halo
timid hollow
#

Why is the server constantly being DDOS'ed

#

This lag and rubber banding is unbearable

#

Surely you can afford DDOS protection with all the funds from VIP?

mellow glen
#

what server

timid hollow
#

US MAIN

#

RUSTORIA, Its been happening all week. Getting DDOSed right now

acoustic valve
#

@near halo is it possible to find a solution to be unbanned faster since I can easily prove that i'm innocent

timid hollow
#

As soon as that clan got banned for hacking

#

they DDOS? maybe

#

just now

near halo
marble mantleBOT
#

Hey, @timid hollow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

acoustic valve
#

It's not possible to talk to an admin directly ?

near halo
#

long lagging really bad

near halo
timid hollow
#

Yeah garno, server being DDOSed

acoustic valve
#

when?

near halo
torpid briar
#

why is there a waiting for support channel then ? x)

feral eagle
#

wHY IS eu main lagging that hard?

#

LOL

near halo
#

us long lagging

near halo
#

fix lag

near halo
acoustic valve
#

Man i'm innocent why would i have to be banned for 3 days

digital wagon
#

scambot

acoustic valve
#

in 3 days my base will be decayed

near halo
torpid briar
#

the only thing u guys have to do is check that we havent any codes or tc in common with the group, and that we are in that team since yesterday or so

#

Its that simple and it wont fuck up a week of hard work

digital wagon
#

@near halo

near halo
digital wagon
#

np

acoustic valve
#

i will lose all my progression because of a misunderstanding

#

it cant be the only way

hazy tide
#

guy i just reported legit was flying around, got a screenshot of that shit

near halo
spring current
#

is EU long server lagged out for good?

acoustic valve
#

ASAP is more than one business day man its awful 😦

spring current
#

it has been 5 minutes that it's lagged out

exotic thistle
near halo
#

We are aware of the lag situation, working on it.

acoustic valve
#

okay okay i've done my appeal im ready to speak with you as soon as possible

near halo
#

Nice!! Now be patient please.

near halo
spring current
#

@near halo No worries mate

timid hollow
#

Got 15 min ban for server lag

#

EAC Temporary server ban

spring current
#

@timid hollow I also got it so I think it's because of the server lagging us out

#

it's just 15 minutes so nothing to worry , well unless you were in a raid and your body has 3 rows of rockets 😄

raven mist
#

We cannot lift eac temp bans unfortunatly

timid hollow
#

No worries, any idea who's DDOSing though?

#

I've been happening all force

warm arrow
#

VIP check

final burrow
#

!appeal

#

!appeal

marble mantleBOT
#

Hey, @final burrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

vast lance
#

I got unbanned and I'm still getting kicked out of the server + We're getting raided

distant totem
#

I can't appeal

compact parcel
vast lance
#

LOL

compact parcel
# distant totem I can't appeal

If it has been over 30 minutes and you are unable to appeal, you can submit a "mute" appeal and in the ban reason you can say it is a ban appeal

distant totem
#

I haven't complained recently

vast lance
#

So you're telling just because we're playing with a dude that we met this wipe we will lose our progress to some shitters?

compact parcel
#

We are saying, since you were playing with a user who was cheating, you were banned due to this.

river lodge
#

@compact parcel so basically were being told to F off until next wipe LOL. I play on this server every wipe VIP played with someone who I had no clue was cheating and now i can't play for 7days and all my base will be gone. I spent pretty much all wipe online losing sleep over something i don't have a chance to maybe recover

distant totem
#

But I unblocked it 10 days ago

compact parcel
#

If you would like tips on how to prevent this in the future, I would be more than happy to help you out with that

livid sundial
#

There is a raisist in eu medium i have clip that i can show

distant totem
#

But I have been playing since I cleared the files, and I have opened 8 eu med members

vast lance
distant totem
#

I sent you privately

compact parcel
#

@distant totem I sent a DM requesting your steam ID, if you can send me that I would be more than happy to look into it c:

river lodge
#

@compact parcel You know what I would do if i logged back in to that online ?........ I guess we'll never know (plays Gangsta's Paradise)

hazy tide
#

admin asked for proof, there's no /ticket reply anymore?

raven mist
#

Correct, make a new ticket and refer to your old ^^

#

Its gone for a while now tho

hazy tide
#

can i just send proof to a damn admin in discord

#

ticket 891 on main

raven mist
#

Us/eu?

hazy tide
#

us

acoustic valve
#

!appeal

marble mantleBOT
#

Hey, @acoustic valve

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

livid sundial
#

@raven mist there is a rasist on eu medium i have clip

dusk oyster
#

Is it vc?

raven mist
#

We do not moderate voicechat

livid sundial
#

Why?

raven mist
dusk oyster
#

Clips can be edited and tamped with

raven mist
livid sundial
#

Thats fucked he screamed it in my face

quaint patrol
livid sundial
#

Him saying the n word has no conikvense

livid sundial
cyan jolt
#

Got chat banned for saying someone’s in game name

#

Solid one

slim flicker
#

Hello is there anyway to open a ticket ? I somehow got banned for Playing with a cheater... Last time i played is like a week ago and i litterally just joined someones clan because they gifted me their base and they wanted to go off so i can transfer loot over this took a couple minutes but after that i actually never even logged on again!

#

Nvm i just found it on the rustoria website i am going to try it via the website then

marble mantleBOT
#

Hey, @slim flicker

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

copper night
slim flicker
#

Yes thank you i just did that appreciate the help 🙂

hallow stump
#

!appeal @hushed quartz

marble mantleBOT
#

Hey, @hushed quartz

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

woeful widget
#

Is there any way I can see the map of the rustoria EU LONG server, without logging in?

quaint patrol
mint crater
#

what if i got banned for playing with hacker but i havent play this server for once before?

marble mantleBOT
#

Hey, @mint crater

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

acoustic valve
#

I got banned 7 days after my appeal so I made an other one to explain better my situation, could I come in vocal to explain myself better about the situation since it's a big misunderstanding

#

@quaint patrol

#

😦

#

Guys ...

#

@raven mist

tough bane
acoustic valve
#

I did an appeal

near halo
#

L

acoustic valve
#

to explain myself again

#

because i think it's a misunderstanding

tough bane
#

Please just be patient and wait for a response. I know it can be frustrating.

acoustic valve
#

my first appeal was incomplete in the new one i explain myself better

#

i don't know how to defend myself better man i feel like i dont even have enough characters in the appeals to explain the whole situation

sacred orbit
#

How long gonna take to look into apply? 🙂

mellow glen
#

for a ticket

#

as soon as an admin gets to it

sacred orbit
#

appeal/apply?

livid sundial
#

@quaint patrol can i send you a clip of something i find quite intresting on your servers

quaint patrol
#

Sure!

strange lagoon
#

why is all the servers about getting players to buy shit when nothing is done to cheaters even the one´s stating in chat that they are cheating...

compact parcel
#

!ticket @strange lagoon

marble mantleBOT
#

Hey, @strange lagoon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

strange lagoon
compact parcel
# strange lagoon nahh im not here to do any work for these servers i have my own to work on im ju...

Typing "/ticket add name is hacking" is hardly any effort. If you do not want to report a user for cheating, then I am unsure what you want me to say. We operate over 20 servers and can't have an administrator online on each server every second of the day. We work on a report system as nearly every server in rust does, where a user reports another user, and the user is then looked into. We ban hundreds of users every single day. I assure you that we ban users which are cheating. I also am unsure on what you mean by you are getting bombed to buy this and buy that.

#

Also, if you believe a user is cheating, it is less effort to report them, rather than calling them out in chat. If you report the user rather than calling them out, it takes around the same amount of time but will allow the administrator team to investigate the user, where calling them out in chat allows them to toggle off.

spare widget
#

@strange lagoon We catch an insane amount of people before EAC ever has a clue honestly. Totally can understand how that's difficult to judge from the player perspective at times though.

strange lagoon
#

again trying to make as much money as possible with as little effort as possible.. if you have that many servers you should for sure have admins online 24-7 to deal with issues and watch a chat -log...

raven mist
mellow glen
#

?

spare widget
#

We have admins on 24/7 and are constantly removing players from the server system. It's just a reality that in a public, extremely popular server, people will join who cheat at times. And like Shenzyyy said, oftentimes someone who one suspects may be cheating isn't actually- but from the limited perspective of a player it can be difficult to gauge.

raven mist
#

You can have your own opinion about us, but i can ensure you a very large amount of cheaters are getting banned by us daily

chrome shard
#

is this ok

#

my neihgbor is using that whit me

mellow tundra
#

Please make a ticket so we can look into it

chrome shard
#

i maded like 4 tickets

mellow tundra
#

Okay, please wait for someone to look into it

chrome shard
#

ticket code 1188

#

thx 🙂

spare widget
#

That ticket was already responded to 🙂

#

Might be just a delay with the system processing but the player was removed

chrome shard
#

okay thx mate 🙂

lyric pine
#

I play solo for all my 3500 hrs and never play with anyone or play with a team, but i got a "play with hacker ban" last time, today i got a hacking ban .how can all this happened,cause i did not do it?I hope it just me meet such kind of thing. u have done a good job but there may be something wrong

dense oriole
#

I can look into that for you @lyric pine

spare widget
#

@lyric pine You should be fine to connect. Have you tried in the last hour?

stone plover
#

can i see the ban list somehow ?

lyric pine
#

I can connect now, thank you @spare widget @dense oriole

spare widget
#

@stone plover Not quite sure what you mean but I'd assume the answer is "no". You're more than welcome to clarify though

#

@lyric pine Glad you're all set 🙂 Let us know if you have any problems moving forward and we'll always try to help as soon as possible

stone plover
#

cuz some people got banned and now they are back on the server

#

if im able to see the ban list

spare widget
#

Okay, awesome, that's what I thought you meant- no, that would not be possible

stone plover
#

ok thx than

spare widget
#

We don't discuss others' bans. No problem, never hurts to ask. Have a great day though! If you believe someone is ban evading for whatever reason you're always welcome to send in a ticket in-game with /ticket add (your report), but it can be tough from the player side to evaluate the validity of a ban notice in chat. Sometimes when it says someone is banned for whatever, they're not actually.

rough bone
#

!appeal

marble mantleBOT
#

Hey, @rough bone

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

pure osprey
#

Hello, I've recently encountered an odd problem. I use a VPN service to connect to servers because my router can not find many of the servers.
I recently changed my VPN to the UK since i was thinking it could be better (performance wise). The problem i have encountered, however is that i cannot join the server and it prompts me with a kickban message after i've joined in. This was not happenning minutes ago, but i was using a different VPN. Could that have something to do with it?
Thanks.

marble mantleBOT
#

Hey, @pure osprey

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

wispy loom
#

You can appeal your ban using the website above so an admin can look into it for you

rough bone
#

on the website it says i havent been banned and i got banned like 20 minutes ago

fallow zephyr
#

Howdy, I am having issues connecting to the US Mondays server. I was in the game and got timed out. I keep getting disconnected: timed out or disconnected: connection attempt failed when I try to join the server. I have joined multiple other servers with no issue. I checked to see if I was erroneously banned, but I was not. Any suggestions?

golden zinc
#

hi can i get eu long map download? cuz i have error while connecting

willow echo
#

A hacker came to my team and I didn’t know it, which caused me to be banned. Then my appeal was rejected.

#

I think this ban is wrong. I didn’t deliberately play with hackers. My account is very valuable.

#

He banned me permanently

#

If I ban me for 7 days, I can accept it

cyan jolt
#

Pakimen

#

Is his name

mellow glen
#

that name contains a slur

#

directed towards Arabic people/Pakistani people

cyan jolt
#

not my problem

#

i was asking for someone in chatand just cuz hes name is pakimen

#

doesnt means its a slur

mellow glen
#

appeal it

#

only thing you can do

cyan jolt
#

no point i cba

#

just a bit dumb init

mellow glen
#

not really

#

stops people from using workarounds

#

to say words they shouldnt

nova marlin
#

<@&274971100184576010>

torpid briar
#

Hey I would like to speak to an admin if possible

lapis brook
#

where to link the video of a guy cheating at

nova marlin
#

i got ban

#

<@&274971100184576010>

quiet garden
# nova marlin i got ban

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

nova marlin
#

YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

#

I haven't appealed yet

#

hello ?

torpid briar
#

I would like to speak to an admin, I'm in the "waiting for support channel"

hallow stump
#

hey admins are probably busy right now so i may know the answer

nova marlin
#

Is there an administrator ?

torpid briar
#

I'll wait, thanks.

hallow stump
#

okay you might be there a while

#

that’s why i’m here to help you

serene lichen
#

can u help me jackster

#

admin pls trio wipes in 30 min

#

me and woodback need someone

mellow glen
#

Ive already spoken to woodback

#

ive given him your options

serene lichen
#

when did u talk to him

mellow glen
#

right now

quaint patrol
# cyan jolt Pakimen

And you are wondering why you got banned? Its obvious that name isn't appropriate and yet you still said it

frank prawn
#

ive been insided can i report it

stray marsh
sour gyro
#

@stray marsh he was cursing me and stealing my loot and i told him to stop doing that and he told me to fuck off romanian gypsy and i kicked him and all the loot was made by me

#

i played 6 hours for it he comes for my ak kit and lr so he deserves it

frank prawn
#

HAHAHAHAHAH NO it wasnt

livid tapir
mellow glen
#

@livid tapir if you dont need support dont be typing in here

torpid briar
#

Any chance I can talk to an admin?

hallow stump
mellow glen
#

Jack

#

if you dont need support

torpid briar
#

I would like to talk in vc, if I have any other questions ill ask them here

mellow glen
#

bounce

torpid briar
#

wait this guy isnt a mod

mellow glen
#

no

torpid briar
#

LOL

balmy cypress
hallow stump
rough bone
#

can i get some help from an admin

balmy cypress
balmy cypress
rough bone
#

it say my appeal has been accepted but i have not been unbanned

hallow stump
#

@balmy cypress i was going to message you about a report about your manger/admins but your dms are closed.

balmy cypress
rough bone
#

ok

torpid briar
#

Luke would you mind giving me 3min of your time in vc?

#

I've been waiting for an hour almost :/

rough bone
#

what do you mean link your steam in here

balmy cypress
torpid briar
#

It is indeed about a ban, but using the ticket system wont help me here

#

But thanks anyway I guess. Ill wait for someone else.

balmy cypress
torpid briar
#

Thanks a lot

atomic surge
#

Why am I not allowed to know the reason I am banned out of curiosity

mellow glen
#

We do not moderate voice chat

wispy loom
atomic surge
#

And then they said check back in 7 days

#

I was never told the reason

#

And if they thought I was hacking

#

They could have asked me to screen share

tranquil yoke
#

Hey somebody is trying to scam me

#

Can I get a mod to dm me so he can get a swift ban

dapper mural
#

can an admin reset my aimtrain stats on ukn?

lilac mica
#

i need assistance in waiting for support

near halo
lilac mica
#

i got banned for excedeing clan limit or somthing

near halo
marble mantleBOT
#

Hey, @lilac mica

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

lilac mica
#

how woulD i do that

#

thx for the fourm working on it now

near halo
lilac mica
#

dam we were just trying to hop on just now and i just started polaying rust again

celest patio
#

Yo chunky can you DM me or @balmy cypress Can you DM me

silent gust
#

someone using bugs

#

i can post the video

marble mantleBOT
#

Hey, @silent gust

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

silent gust
#

!ticket

marble mantleBOT
#

Hey, @silent gust

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wary tundra
#

<@&274971100184576010> did they switch the loot pool in Rustoria 5x No BP's Trio?

dapper mural
#

<@&274971100184576010> can an admin reset my aimtrain stats on ukn?

raven mist
bleak talon
#

can you please check tickets,2 cheaters playing rustoria eu main

#

admins doing nothing

frank prawn
#

any admins i can talk too

raven mist
raven mist
frank prawn
#

i cant apply for staff

#

wont let me

green granite
#

So they can toggle off

modest canopy
#

anyone know when the us 10x no bps is supposed to wipe today?

green granite
#

Very smart

raven mist
modest canopy
#

ty

frank prawn
#

yeah

raven mist
#

website will be up asap

frank prawn
#

ty

rough bone
#

can i get some help from an admin

near halo
#

@rough bone can you?

rough bone
#

idk can i

near halo
#

i assume it's about your appeal that was accepted?

rough bone
#

yes

near halo
#

well that doesn't mean you will be unbanned immediately, it means that your appeal was successful but you still have to take the punishment for whatever action resulted in the ban

rough bone
#

really

#

how long will it be

near halo
#

depends why you got banned for in the first place

rough bone
#

it was for soemthing i didnt do

near halo
#

an administrator is looking into your situation as we speak

rough bone
#

ok

near halo
#

i can send video with guy have cheat?

mellow glen
near halo
#

upload it on youtube.com or streamable.com and you can add the link into a in-game ticket just type /ticket in-game and you will see a list of commands

mellow glen
#

ight you can just do my job @near halo im gnna go take a nap XD

near halo
#

sleep well

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

this so hard from me. i from russha

#

@rough bone can you join Rustoria servers again?

rough bone
#

yes

near halo
rough bone
#

😘

ebon ether
#

!APPEAL

marble mantleBOT
#

Hey, @ebon ether

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

ebon ether
#

yo why was i kickbanned for "take a break"

viral jackal
#

TOP OF THE LINE HARDWARE ON MEDIUM

stray marsh
#

Projectile invalid errors are caused by client side latency.

ebon ether
#

irish do you know why i got banned>

#

sorry kickbanned

stray marsh
#

We have over 120,000 players here at Rustoria. I can't begin to guess who you are mate

ebon ether
#

alright lol, i got kickbanned for "take a break" not sure what that means

stray marsh
#

It means you have violated some sort of ToS or rule and have been suspended from our servers

ebon ether
#

what TOS lol, i havent said anything racist of homophobic and gamechat and ive only been toxic in VC and you guys arent allowed to moderate that so idk what else it could e

#

be

stray marsh
#

Who said we aren't "allowed" to moderate that?

ebon ether
#

ive asked an admin before to look into what this guy is saying in voice chat and he said that you guys arent able to moderate voice chat

silent holly
#

what happened to the waiting for support music bot

stray marsh
#

We are very much able to moderate anything that happens on our servers

stray marsh
silent holly
pallid blaze
stray marsh
#

We notate every report that is made. Though we don't generally moderate lots of things, we can moderate issues that are continuous

ebon ether
#

i just want to know what i was banned for lol. I have no clue why i was banned and if it is for something i said in chat that isnt really fair because ive been being called a hard R all day

stray marsh
ebon ether
#

ok, is there a way for you to tell who banned me?

#

my name is .Keegan. ingame

#

guess i just wasted 11 dollars lol

near halo
#

am i getting a vip refund

marble mantleBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

hushed finch
marble mantleBOT
#

Hey, @ebon ether

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

ebon ether
#

i did

near halo
#

Rustoria Long hard lagging lately if you guys ever want to take a look

mellow tundra
#

Looking into it

radiant pewter
#

how long till i canuse the /kit booster in game i just bossted the server

near halo
#

type /auth in-game and try it again, if it doesn't work right away it eventually will

slim geode
#

i got muted for a day on long

#

after asking people if they wanted to be muted

#

and then telling them to say a particular word backwards

#

i warned them bruh come on 😂

mellow glen
#

???

wispy dirge
slim geode
#

i told them they'd get muted

stray marsh
slim geode
#

aha

#

what

stray marsh
#

!ticket

marble mantleBOT
#

Hey, @valid ivy

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slim geode
#

u can look at the chat logs i literally said they would get muted

stray marsh
#

Either way, doesn't change what you were doing

slim geode
#

😂

#

yall soft asf

granite shuttle
#

@stray marsh I made a ticket in US 5X no bps i really need someone to take a look at

vernal pecan
#

yo irish

stray marsh
# slim geode 😂

This isn't your first time either. Maybe you can think about that in the future heartoria

vernal pecan
#

wtf should i do this racist mf is in my game

#

im just tryna chill and whenever i down this guy he keeps saying the n word LMFAO

#

dude got no chill

tawdry jetty
granite shuttle
vernal pecan
#

isnt racism against ur rules -_-

tawdry jetty
slim geode
#

but this time i warned em first 😤

vernal pecan
#

bruhh

#

so i can say some racist shit with no remorse if i wanted to anyone i walk up to pog

#

brb

hybrid gazelle
#

@stray marsh i need some help

#

!appeal

marble mantleBOT
#

Hey, @hybrid gazelle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

hybrid gazelle
#

!ticket

marble mantleBOT
#

Hey, @hybrid gazelle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mild briar
#

!appeal

marble mantleBOT
#

Hey, @mild briar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

mild briar
#

I waited the one hour for my ban to go away and its been 1 hour and 25 minutes and it still wont let me joi even though it said it was only one hour

boreal topaz
#

can i get some help?

#

via vc

mild briar
#

^

gleaming kelp
#

is 5x america up

sullen grove
#

why am i donater im not

gleaming kelp
#

@stray marsh

cedar cargo
#

so how come u can get muted for saying P A K I S T A N in chat lmao

#

its literally a country xDD

queen lotus
#

did 5x trio no bps just crash?

gleaming kelp
#

are the servers up

#

i just keep getting a connect error

sullen grove
#

/auth

marble mantleBOT
#

Hey, @sullen grove

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

abstract fjord
#

server down? 5x

unkempt vortex
#

what happened to 5x us no bps solo duo trio?

cedar cargo
#

DAWG WHAT LOL thats a stupid reason xDD

raven bison
#

Likely crashed give it 15 mins

raven bison
unkempt vortex
cedar cargo
#

i mean yeah kinda a dumb reason its the name of their country lmao

rich crescent
#

i would like my 1h ban removed

raven bison
boreal topaz
#

ctv can i get some help please

raven bison
cedar cargo
#

thats j what i think i respect it tho

boreal topaz
#

can we do this over voice preferably

mild briar
#

same here please

boreal topaz
#

if anyone is available

rich crescent
#

same i got ban for saying pakistan when someone told me to like how would i know i would get ban like give a warning or somethin and the person that told me to do it gets no penalty at all

paper steeple
#

is there gonna be a rollback for 5x solo duo trio?

boreal topaz
#

@balmy cypress can i get somee help

rich crescent
#

now i cant play for an hour because i was doing what someone told me to do

cedar cargo
#

i only got 10min

rich crescent
#

bro i got an hour

#

then theres people in chat saying the nword and i get a ban

sick lance
#

is the 5x trio server us down?

rich crescent
#

like fix the chat auto ban

hybrid gazelle
#

!auth

marble mantleBOT
#

Hey, @hybrid gazelle

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

ancient mason
#

yeah the 5x no bp is down

deep mist
#

we already know this

rich crescent
#

and then the support channel i guess wont respond when it is a support channel

zealous kettle
rich crescent
wheat kernel
raven bison
#

you do now

sick lance
#

bruh just dont say bad stuff in chat

rich crescent
#

i shouldnt get an 1 hour ban

#

i said pakistan

sick lance
#

not hard

#

oh

rich crescent
#

and theres people saying the nwors

boreal topaz
#

@raven bison is luke on?

rich crescent
#

nword

wary tundra
#

whys the 5x down

wraith oar
#

bro quit bitchin about an hour ban just wait an hour and keep playing

sick lance
#

tf is pakistan banned for lmfao

wary tundra
#

jakee — Today at 8:06 PM
whys the 5x down

rich crescent
wary tundra
#

whys the 5x down

wraith oar
#

for an hour

rich crescent
queen lotus
#

whats the deal with the down servers?

wary tundra
#

whys the 5x down

rich crescent
wraith oar
#

but u have time to bitch and complain in the support chat?

rich crescent
wary tundra
#

whys the 5x down

zinc sparrow
#

how long do these dam appeals take lmao ive been waiting over 5 days

wary tundra
#

whys the 5x down

deep mist
#

it crashed jesus christ

wraith oar
#

im connecting to 5x

rich crescent
#

my mans nitro boosting a rust sever i know he has no life

wary tundra
#

fucc u smelly monkey

wraith oar
#

the server is up i was just letting u know bro 😭

rich crescent
#

also why cant i get a 12hr mute

#

instead of a 1hr ban

whole umbra
#

y is trio down

boreal topaz
#

server is up now

raven bison
rich crescent
#

i never said pakistan before tho?

#

and also havent got a 10m ban?

raven bison
#

Yeah, it's to stop you from doing it again

#

You're less likely to say it again knowing you will be banned temporarily right?

rich crescent
#

so people saying the n word gets a 1h mute but i say pakistan and get a 1h ban

raven bison
#

I am not fully aware of the punishments so I will not comment on that

zealous kettle
rich crescent
#

Then again somebody in chat told me to type it so assuming they can type it shouldnt i?

rich crescent
raven bison
zealous kettle
rich crescent
rich crescent
zealous kettle
#

You have never submitted a ticket regarding a players chat history.

raven bison
rich crescent
#

i cant once i get ban bc i said what they told me to do to get a m2

raven bison
#

DM me his username and i swear if you are lying

rich crescent
#

exact words in chat was : First one to type pakistan gets a free m2

#

then before i even get ban he doesnt get muted or ban but then i say it and BOOM there i go

raven bison
#

DM me his username

rich crescent
#

i cant get it bc im ban but ill try

#

also just wondering why is pakistan sucha bad word? bc if i cant say it in game how come i can say it in here?

raven bison
#

It's not a bad word, people misuse it in a racial way

#

It became a problem so we had to block it

rich crescent
#

but it doesnt answer my second question

raven bison
#

You are not using it in a racial way. The only difference from here and in game, is that in game it is an automated filter.

near halo
#

i just got banned bro? i joined the server and was in deadass noclip somehow

raven bison
#

turn the cheats off bro

near halo
#

i have 1700 hours

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

boreal topaz
#

@raven bison is there anyone else that can help me i dont think luke is on

hushed swallow
#

ADMIN

#

?

ancient flare
#

I need an admin

hushed swallow
#

/ticket

marble mantleBOT
#

Hey, @hushed swallow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hushed swallow
#

yo i need a admin asap

ancient flare
#

blaine what happened

hushed swallow
#

these kids just going around being blatant

ancient flare
#

in what server

hushed swallow
#

10x

ancient flare
#

lol

#

every 10x bud

hushed swallow
#

ik

sharp vine
marble mantleBOT
#

Hey, @hushed swallow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hushed swallow
#

he was crouched

rich crescent
#

now i have a perm ban

sharp vine
rich crescent
#

i had a 1h now a perm

sharp vine
marble mantleBOT
#

Hey, @rich crescent

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

rich crescent
ebon wadi
#

RIP MORT

rich crescent
#

i didnt even load in

ebon wadi
#

lmao

rich crescent
#

i tried loading back in after my 1hr is up and im perm ban

#

pog

ebon wadi
#

how were you perm banned

rich crescent
#

idk i had a 1hr then i try loading back in and have perm ban

sharp vine
rich crescent
#

i did

#

how long will it take

ebon wadi
#

somtimes admins buggin same thing happened to me on rusticated but i sent an appeal

rich crescent
#

!appeal

marble mantleBOT
#

Hey, @rich crescent

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

ebon wadi
#

admins buggin

hushed swallow
#

why did you get 1hr banned

mellow glen
#

admins dont up bans for no reason

zealous kettle
wicked sand
#

im trying to see why im banned, someone please help

dense gulch
#

Yo i just got kicked for a ban evasion

#

Luke

wicked sand
#

!appeal

marble mantleBOT
#

Hey, @wicked sand

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

dense gulch
#

!appeal

marble mantleBOT
#

Hey, @dense gulch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

scenic frigate
#

Anyway to get red card back after the server got DDOSd on US Medium. We swiped and door closed when we were trying to get in

raven bison
#

No sorry

boreal topaz
#

@near halo

#

wtf

#

@near halo

near halo
#

I cant use booster kit

#

how can I verify that i boosted

#

is there some ingame command

near halo
#

why cant I do the loyal kit

near halo
stark furnace
short geode
#

WHY IS SKINBOX STILL NOT WORKING ON AIM TRAIN ITS BEEN 5 DAYS LMFAOOOOOOOOOOOOOOOOOOOOOOO

stark furnace
#

cant buy stone in the us 10x no bps

near halo
mellow glen
stark furnace
#

but wood gives less

#

yes for scrap

near halo
#

where is the stone in sale for scrap there?

#

i cant see it 😦

mellow glen
#

thats the point

#

its not there

stark furnace
#

no

#

its there look all the way at the top u can half see iyt

#

u cant see the buy button

near halo
#

ohhh

stark furnace
#

im trying to buy stone for my 16 wall to tc base 😦

#

its been like this for wipes

near halo
stark furnace
#

ok

#

!ticket

marble mantleBOT
#

Hey, @stark furnace

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

forest flax
#

!appeal

marble mantleBOT
#

Hey, @forest flax

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

serene lichen
#

yo @mellow glen

granite thistle
#

aye i got some espers and aimers in my area

serene lichen
#

homie got unbanned

granite thistle
#

i made a ticket

#

mods or admins

mellow glen
serene lichen
#

my team8 that got temp game banned

#

is unbanned now

#

so can me n woodback get unbanned?

mellow glen
#

Yall Still gotta appeal

serene lichen
#

how >

#

?

marble mantleBOT
#

Hey, @serene lichen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

eternal osprey
#

I need a mod stat

granite thistle
#

same

dim moth
#

my discord auth never went through, what can i do

mellow glen
mellow glen
granite thistle
#

i got an esper and hes just roaming arround and no one is helping'

mellow glen
granite thistle
#

yup

gaunt oriole
#

me and emily are together

eternal osprey
#

Theres this guy in game 3x no bps loot + and he keeps killing us he saw me in a cornor In the pitch black and knew where i was

mellow glen
#

then it will be handled as soon as an admin can get to it

gaunt oriole
#

we both did

eternal osprey
#

I have

marble mantleBOT
#

Hey, @eternal osprey

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mellow glen
#

Like previously stated, our admins will get to your tickets as soon as they can

#

we get 100s a day

eternal osprey
#

Broooooo this dude took alot of stuff from us i got a clip

mellow glen
#

make sure you link the clip in a ticket

eternal osprey
#

He just did it again

onyx geyser
#

!ticket

marble mantleBOT
#

Hey, @onyx geyser

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

onyx geyser
#

!appeal

marble mantleBOT
#

Hey, @onyx geyser

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

!report

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

granite thistle
#

kinda hard to catch a active cheater if you dont have the admins for it

mellow glen
#

as stated before

#

we get HUNDREDS

onyx geyser
#

just get better?

mellow glen
#

of Tickets per day and for our admins to thoroughly investigate and make the correct decision it takes time

#

please be patient and an admin will get to your ticket as soon as they can

modern wyvern
#

JUST GOT FALSE BANNED????

#

EXCEEDING GROUP LIMIT OF 3

#

WE HAD 3 PEOPLE
]

#

HELP bro

#

i dont wanna give away our location buttttt

tawdry jetty
#

!appeal @modern wyvern

marble mantleBOT
#

Hey, @modern wyvern

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

modern wyvern
#

The F

#

HOMIE YOU KNOW THAT WE HAD 3 PEOPLE

#

WE WERE ON CARGO

#

i aint finna wait 3 hours for a admin to respond to a false ban

#

worst timing litearlly

dull vessel
#

@tawdry jetty we got banned on cargo we for group limit we have 3 people please help fast

#

@marble mantle we got banned on cargo we for group limit we have 3 people please help fast

modern wyvern
#

server trash

#

straight up shops down for a whole wipe and now these false bands

#

bans

dull vessel
#

straight up

#

rustoria has doo doo mods and admins

modern wyvern
#

not sure if admins know how to count

#

1 2 3

dull vessel
#

matt 1v1 ukn u have no bals

tawdry jetty
#

You were banned by the automated system most likely. If you leave auth on a open TC, guess someones code/someone guesses your code, there's a lot of different stuff can trigger the automated system. Obviously sometimes false bans happen but the system helps a lot of the times catching people cycling and teaming.

tawdry jetty
dull vessel
#

ok

modern wyvern
#

I will bust you a nut if you unban me

#

@tawdry jetty

dull vessel
#

nvm im scared

rough moat
#

how do i gaine the capability to send photos in the discord. wanted to show a example in suggestions.

dull vessel
#

@marble mantle

tawdry jetty
#

Pls don't say stuff like that @dull vessel

dull vessel
#

k im just madf

#

i was on cargo

rough moat
#

@tawdry jetty ? ^^

marble mantleBOT
#

Hey, @rough moat

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

tawdry jetty
dull vessel
#

@marble mantle

#

!appeal

marble mantleBOT
#

Hey, @dull vessel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tawdry jetty
dull vessel
#

aight

tawdry jetty
#

Submit an appeal and a Admin will take a look ASAP.

dull vessel
#

i did

modern wyvern
#

123

#

count you bum

#

3 teamates

dull vessel
#

not 4 3 rustoria doesnt know how to count

modern wyvern
#

imagine programming a server that doesnt know how to count 😉

dull vessel
#

lol i could program a better server on a leap pad

#

my dead grandma knows more about coding than rustoria

modern wyvern
#

developers finger slipped

dull vessel
#

@tawdry jetty ill cum in you mouth if you unban me

#

@tawdry jetty ill cum in you mouth if you unban me

#

@tawdry jetty ill cum in you mouth if you unban me

marble mantleBOT
#

:ok_hand: temp-muted Cr1ptik#9029 for an hour (Misusing Support)

modern wyvern
#

is that a deal?

unborn tendon
#

why i cant appeal

vapid raven
#

can't seem to auth my steam

#

Also google blocked the youtube link

wispy loom
marble mantleBOT
#

Hey, @vapid raven

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

vapid raven
#

how about steam?

wispy loom
#

YouTube and Twitch don't work currently, the rest should be functional

vapid raven
#

!steamlink

ancient flare
#

I need admin

wispy loom
#

You try to login with Steam?

#

What happens exactly?

#

Or do you mean the Steam group

ancient flare
#

Hacker in server rustoria Us Mondays

marble mantleBOT
#

Hey, @ancient flare

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ancient flare
#

/ticket

marble mantleBOT
#

Hey, @ancient flare

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wispy loom
#

If you join it will sync automatically, might take a few minutes though

vapid raven
wispy loom
#

Should be good, try /auth again

#

When did you link/join the group?

vapid raven
#

5 minutes ago. But maybe I have joined it before, can't remember

wispy loom
#

Might take longer to sync

#

Try /auth again in 15 minutes or so

vapid raven
#

yep it works now

spiral granite
#

any admins on?

#

5x no bp?

wispy dirge
spiral granite
#

I submitted a ticket for a cheater mans has multiple people calling him out anyone give him a looksie

#

previous vac bans etc

jaunty cosmos
#

where the fuck is the admin on the 5x trio dude

exotic thistle
raven bison
spiral granite
#

I mean hes been blatantly called out for a min now so i bet he toggled he may not be hacking but hes def using some type of script

onyx dagger
#

Hi

#

Do you need to make a ticket

near halo
#

@onyx dagger for what?

onyx dagger
#

My account won’t let me play, it says I have been hacking ?

near halo
onyx dagger
#

Cheers

#

How long do they normally take to get approval is it the 1-3 days ?

copper fractal
#

how can i report a exact moment cheater? @dense oriole @north crest

dusk oyster
marble mantleBOT
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Hey, @copper fractal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

deep mist
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Can't purchase mats for scrap in outpost

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specifically stone

cinder sandal
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Can someone tell me why i got muted for 6 hours on this server ?

atomic agate
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any admins i got a cheater

mighty thorn
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sorry but how is laogai (Rustoria EU Long) still playing? how is he still not banned? ive never seen more obvious cheater. how come he's still playing he's literally rage hacking, are admins sleeping or something?

trim valley
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EU long there is dude called laogai running with multihack

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hes playing with the group on m19

sterile verge
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hacker in eu medium name: 一起蹦迪啊 2 games 1 friend

marble mantleBOT
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Hey, @sterile verge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

thick peak
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I actually need an admin this is getting out of hand

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i can-t play cuz a hacker built a tower to camp our base

copper night
marble mantleBOT
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Hey, @thick peak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

copper night
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Please follow above to report cheaters

thick peak
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yeah I have but nothing seems to be happening

copper night
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Be patient

tiny kayak
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rustoria 5x no bps down or restart

wide crescent
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When open Trio 5x ?

queen lotus
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5x no bps trio down

ornate sluice
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how do i redeem my supply signals from the donator kit? on the 5x no bp

compact parcel
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@queen lotus its back up

zinc anvil
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yo i need help with the rustoria ban i got

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the admin i contacted in DMs called Luke blocked me because i was speaking to him about the ban and hes not actually caring about what i said

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i gave him valid proof that ive never actually cheated and been exposed for shit i never did

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someone plz help

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also i did make an appeal on the site but it got denied bc i couldnt prove anything/ i never gave enough info

tough bane
dense ridge
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Hello

tough bane
dense ridge
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I have hard evidence of a cheater on an Official server

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good and yourself?

tough bane
tough bane
dense ridge
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pogU

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haha nice atleast u have something left

zinc anvil
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and the guy that got me banned even messaged him telling him that it was false