support

[modest sinew]

Hello

[near halo]

Dont tag staff roles please, there is no need

[tawdry jetty]

[compact parcel]

There's no need to just tag roles

[near halo]

my bad homie

[versed nebula]

what do u need help with

[near halo]

banned for playing with cheater and the appeal got denied

[modest sinew]

Calloused have you put in a ticket and waited for support ?

[near halo]

but it has no time

im like hella confused rn homie

he already made an appeal and got denied

[modest sinew]

Well I think that says enough

[tawdry jetty]

Thanks for clarifying.

[near halo]

i didnt know he was cheating

i mean i think thats probably said alot by other people

but i just wanna know if its permenant

idk all i want is answers

sorry didnt meant to select ur message... it was for some1 else.

!ticket @near halo

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

@near halo u can apply for staff here https://rustoria.co/apply

xcream

can you assist me please bro

i bought vip for ur servers

[compact parcel]

Vip status doesn't change the level of support you get, we treat every user equally. If you want to provide your steam id here I'll take a look

[near halo]

can i dm it]

76561198358940063

[near halo]

.

[potent wind]

hi

i was kicked from a server due to a exceeding of group limit we forgot that we had a different teamate eralier today is there any chance we can get appeled and reset the codes and tc or no?

[near halo]

!appeal

[marble mantle]

Hey, @potent wind

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[potent wind]

thank u kindly

[desert urchin]

any admins on that can help me?

[exotic thistle]

hello, i am not an admin but how can i help you?

[desert urchin]

I think it works now just had to re-log sorry for bothering for no reason

[exotic thistle]

no worries, all good

[pastel bridge]

My shop isnt working

[near halo]

ATM the shop is still down, we are working on fixing it, sorry for the inconvenience.

[worthy jolt]

i have blantan proof of a cheater on rustrio long

[near halo]

!ticket

[marble mantle]

Hey, @worthy jolt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[worthy jolt]

i sent it

does this work

/ticket greg is a blantent esper and the clip https://medal.tv/clips/63958774/d1337sEyV6a4

[marble mantle]

Hey, @worthy jolt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

!help

/help

[brittle cobalt]

quick question

was pain 🙂 spamming or something?

[restive bear]

why cant i verify on the site

[prisma pasture]

do i need evidence to report someone for rotating members on the 10x

[near halo]

u can just make a ticket

[near halo]

!ticket

[marble mantle]

Hey, @prisma pasture

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[brittle cobalt]

^

[prisma pasture]

but do i need evidence?

[brittle cobalt]

do you know cream?

[near halo]

if u can send it always helps, its optional

[zenith venture]

@raven mist hi bro

[brittle cobalt]

he got banned and it said play elsewhere

but he isnt even on

[torpid girder]

!appeal

[marble mantle]

Hey, @torpid girder

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[forest turret]

i can't skin on RTG

[shy coyote]

admins theres spam in the us medium chat

[lusty pulsar]

how do you get kit discord on 3x no bp eu

[wispy dirge]

?verify

[marble mantle]

Hey, @lusty pulsar

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[brittle cobalt]

can someone answer my question?

[exotic thistle]

!appeal

[marble mantle]

Hey, @brittle cobalt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[wispy dirge]

He will need to appeal at https://bans.rustoria.co/

[brittle cobalt]

can i know what he did?

it said play elsewhere and he wasnt even on

[wispy dirge]

We can not relay that information.

[brittle cobalt]

im just confused

holy fuck

are you joking?

we just got banned for hacking again

hello??

[fathom finch]

AND ITS BACK TO SUPPORT FOR US

[brittle cobalt]

what is happening

[compact parcel]

!appeal

[marble mantle]

Hey, @compact parcel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[brittle cobalt]

nat this happened earlier dude

[fathom finch]

Nat are you the one banning us??

[brittle cobalt]

it was a false ban

[compact parcel]

I have no idea of the situation, but if you got banned the correct course of action is an appeal

So as I stated above, you should appeal your ban

[brittle cobalt]

we talking to mono eariler when this happened

[raven bison]

Keep appealing

[heady hull]

can we have an admin come to support again @neat pumice

[shy coyote]

admins please fix the spamming in US Medium

[brittle cobalt]

how do you go from one teamate to the other?

first its ginger "cheating" now its aweful?

[heady hull]

Nat are you able to come to support i didnt realize you where an admin

[brittle cobalt]

this is the second time now and none of us are cheating

[fathom finch]

and the fact that its a different person each time just makes no sense...

@brittle cobalt just bought vip just for us to get falsely banned a second time

[brittle cobalt]

yeah this is actually kinda bullshit

[rancid furnace]

[brittle cobalt]

just tried appealing says im not banned

whats happening?

[compact parcel]

It can take a little bit to update and register the ban

[brittle cobalt]

but can you explain something to me?

[heady hull]

can you just come to support we have already been through this

[brittle cobalt]

how do you go from ginger is cheating then say aweful is cheating?

[compact parcel]

I can't say much, but I am currently dealing with it.

[brittle cobalt]

it doesnt make sense dude

[raven bison]

Just appeal, we will look into it

[brittle cobalt]

i cant

[compact parcel]

^

[brittle cobalt]

this happened literally an hour or 2 ago

and now again

[heady hull]

you have an admin false banning on your 3x idk if you are training one or what but could we possibly choose a different team to do it too my reputation is getting drug through the mud because of this

[raven bison]

Who was false banned?

[brittle cobalt]

ginger now aweful

[heady hull]

Ginger earlier this time its Aweful

[raven bison]

Why are you assuming an admin is doing it?

[brittle cobalt]

like i said ginger got banned for "cheating" earlier and monloigc said it was a mistake

who else could be banning us?

[heady hull]

and pain was told to play somewhere else...

[near halo]

How do we appeal? First it was Ginger and now me.

[heady hull]

because its admin bans not vac or gamne bans

[raven bison]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[raven bison]

Doesn't work for you?

[compact parcel]

^

[near halo]

Thank you @raven bison I will try that

[heady hull]

I understand but it doesnt look good on staff nor us as a group to be banned 3 times in 5 hours

[zinc sparrow]

how long do the dam appeals take ive been waiting three days lol

[mellow glen]

1-3 days

as stated

[zinc sparrow]

welp ill come back tomorrow when i dont get an answer

[raven bison]

Please stop assuming what happened.

[heady hull]

lol im not assuming anything buddy

[fathom finch]

Getting raided rn with almost a box of rockets cause were getting false banned :/

[heady hull]

im currently in the same situation i was in a few hours ago

[kind shuttle]

gg i guess lol

[brittle cobalt]

just chill there looking at it

[raven bison]

All you know is that you were banned. You don't know how or why, please stop assuming there's a rogue admin going around doing this. Let us investigate the ban and we'll get back to you

[brittle cobalt]

it said cheating?

2 times within 3 hours man

kinda hard not to get mad

[fathom finch]

CTV do you have an automated ban system?

Cause i thought it was just admins who can ban

[proper pond]

I need assistance with VIP. I had it purchased for me as a gift while my old VIP was still active now I am in a queue for US long even though It shows the gift was purchased for me on the 26th of August.

[mellow glen]

#payment-support open a ticket

[fathom finch]

been sitting in a waiting for support call for like 30 minutes when exactly are we gonna get support?

[brittle cobalt]

im just confused how this happens 2 times

[compact parcel]

We have directed you to create an appeal @ https://bans.rustoria.co

[brittle cobalt]

do you know what is happening or?

weve played your servers for months and ive bought vip before and just bought it again do you really think we would cheat?

[raven bison]

As stated mutiple times, please wait for us to look into it.

[near halo]

My situation is not with a current ban just questions because I'm afraid there might be someone abusing their connections with admins here and I'd like to talk to someone here

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[haughty sail]

3x shop is still down

[north crest]

The devs are aware and working on it. I'm sure it'll be up and running as soon as possible. Until then thank you for your patience.

[near halo]

@compact parcel @north crest @stray marsh Thank y'all so much for all of your help. We really appreciate it.

[raven arrow]

Curious if someone could let me know what my ban for hacking was about? Is there a little more detail I could get? Not looking for an appeal answer, looking for the reason of the ban.

[magic drift]

How do i combine Outpost and Bandit camp on a private server?

[hallow stump]

@raven mist i can finally ask my question now after 6 hours is the shop fixed

[raven bison]

It's something we do in house. We will not be releasing this to the public.

[flat bear]

Still waiting for prize from winning the weekly giveaway...Luke has DMs closed and I'm not sure what to do, figured you guys were busy with shop/vip stuff

[compact parcel]

Create a VIP support ticket and detail what the situation is

[raven crypt]

when will the map for mondays be available to see

[stray marsh]

We do not preview any of our maps other than the #806930766729969785

[raven crypt]

thanks

[blissful iris]

Thanks Irish

[quiet shore]

@spare widget@crystal ibex

[finite kettle]

!appea1

!appeal

[marble mantle]

Hey, @finite kettle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[finite kettle]

help a BROTHER

[lime mango]

Help

[upper cedar]

help

[sage raven]

YO SKIP IS NOT CHEAT NOR IS HIS FRIEND BRO !APPEAL

[finite kettle]

were innocent fucknuts

[north crest]

!appeal

[marble mantle]

Hey, @north crest

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[sage raven]

@empress he got banned for no reason but "hacking" like no specifics on what he was doing or anything, he wants to play the server how it is, u have to understand, he didnt play the server for hours just to get falsly accused, the person he was thought associating with has no backround bans and has 1000 hours ur the first server to think hes cheating like come on, u have to understand why were so pissed

and plz for god sake dont type !appeal

[west osprey]

!appeal

[marble mantle]

Hey, @west osprey

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[earnest patio]

Lol

[mental valley]

any news on the store not working on US 3x?

[sage raven]

man admins are real funny, ur very childish

[north crest]

Hacking is as specific as it will get im afraid. We don't talk specifics about bans. I assure you bans are not given out lightly.

[sage raven]

ok that doesnt explain the fact that he has 1000 hours and no backbans and ur the first server to think hes cheating

"hacking" the least u can do is screenshare ur proof

[stray marsh]

Your ban was very much intentional @finite kettle If you'd like to appeal you've been given the options and you will be contacted that way.

[near halo]

@sage raven just appeal and if you wanna talk to them just join support vc. The Admins are really nice and will help as much as they can.

[sage raven]

appeal but it takes 3-5 business days no thanks

[near halo]

1-3

[west osprey]

Sorry, did you require support or does your friend?

[sage raven]

my friend, but not from u, ur very childish

[west osprey]

We don't share information with anyone about other players bans.

[sage raven]

ok well hes sharing it with me

[near halo]

So your saying you don’t wanna get unbanned? If you don’t wanna appeal then that’s on you. They can’t do anything for you unless you appeal 🤷🏼‍♀️

[west osprey]

That is his decision, admins do not discuss other players bans.

[sage raven]

im not banned bro

he appealed already and u guys took the ban from 14 to 7 days

[west osprey]

@sage raven If you are not banned and do not require support please go to #general

I've already spoken with your friend regarding his appeal.

[sage raven]

ok then why isnt he unbanned

[mental valley]

omg DONI you aren't helping anyones case

[west osprey]

^

[north crest]

Appeals take 1-3 days

[mental valley]

Can i get an update on the ingame store on the US 3x please?

[finite kettle]

pickels go to #general dumbass

[west osprey]

We're working on a fix. Unfortunately I don't have an ETA

[sage raven]

thats the point HE SPENDS HOURS INSIDE THE SERVER JUST TO BE FALSLY BANNED, what do u not understand forget ur 3-5 business days

he should be unbanned rn

[north crest]

1-3*

[finite kettle]

^

[sage raven]

how do i become an admin

[west osprey]

Last warning- #general as you do not require support.

[finite kettle]

^^^^

[sage raven]

cuz this is getting out of hand

[upper cedar]

cus he doesnt have any control

[sage raven]

um i need support because my friend is being falsly bannes

[upper cedar]

^doni

karen

[west osprey]

!mute 485262569150349313 6h Take a break

[marble mantle]

:ok_hand: temp-muted DONI#3292 for 6 hours (Take a break)

[finite kettle]

wow

[upper cedar]

lol

[west osprey]

^

[finite kettle]

fuck you

ass support

im fucking innocent

[lime mango]

Fuck you @west osprey

[west osprey]

Listen guys, I'm not here to make friends

[north crest]

No need to be disrespectful

[finite kettle]

hello

[upper cedar]

fr

[near halo]

Wow y’all are really disrespectful. Calm down and just appeal.

[west osprey]

Y'all can dislike me all you like. He was asked to move to general, he didn't need help, I've spoken to the player banned.. its pretty simple.

[dense lynx]

!appeal

[marble mantle]

Hey, @finite kettle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[north crest]

And speaking like that isin't going to help your case

[stray marsh]

!mute 484377201421058049 Banned in game

[marble mantle]

:ok_hand: muted Skip#2365 (Banned in game)

[upper cedar]

im so sorry for my friends being dissrececptfu;

[sleek lichen]

Do cars exist on medium

ive ran the road for so long and find none

[polar sinew]

where do i report a player

[marble mantle]

Hey, @polar sinew

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[sleek lichen]

???

[strong geyser]

I got banned for teaming with a hacker?

[light anchor]

ive been waiting for a response for a ticket i made hours ago

its been over 5 hours now i dont have endless time

[near halo]

sometimes takes a lil bit longer sometimes not, please be patient, we get thousands of tickets everyday, Rustoria is a huge community and admins do their best everyday to answer all the tickets.

[near halo]

If u need help the only thing u can do is appeal https://bans.rustoria.co/

[pallid blaze]

<@&274971100184576010> i have proof of player named jrock constantly saying n word

[pallid beacon]

lmao

rain down bad

[compact parcel]

Was this in voice chat or text chat?

[pallid beacon]

rain down so bad

[compact parcel]

If this was in text chat, you can report the user using our /ticket command

If this was in voice chat, we do not moderate voice chat. If a user is bothering you, we advise you to either mute the specific user or to disable voice chat.

[fallow swift]

/ticket

[marble mantle]

Hey, @fallow swift

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tulip hull]

/ticket

[marble mantle]

Hey, @tulip hull

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[neat pike]

hey irish

can i get your help rq or any admin that can talk

[stray marsh]

What's up mate?

[neat pike]

so idk if it was you but i believe it was

but i was banned about a week ago and now i cant get back in

i was banned for playing with a cheater

and every server is saying im banned from the server

idk what to do

[stray marsh]

There's 24 administrators here, why do you think I banned you? Also what is your steamID

[neat pike]

no ik it wasnt you

but im just saying that i believe i talked to you a couple days ago

[stray marsh]

Ahh, I see

[neat pike]

but do u want the steam 64 or whatever

[stray marsh]

Yeah

[neat pike]

ima send you the id

it says i cant message you

because we arent friends

[stray marsh]

Try now

[neat pike]

k

[atomic marsh]

i have just been bann for playing with a cheater, i had just met him on the beach and was talking to him, i had no plans to continue playing with him i was just asking questions as it was the first time speaking to a cheater

anyway of getting unbann?

[dense lynx]

!appeal

[marble mantle]

Hey, @atomic marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[brittle cobalt]

bruh

we got banned again

[kind shuttle]

pt. 3 boys and girls

[brittle cobalt]

what the hell

[glossy garden]

3rd time today kali has been banned wtf

[upbeat summit]

/ticket

[marble mantle]

Hey, @upbeat summit

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[brittle cobalt]

this is dumb

@compact parcel

[atomic marsh]

how long for response on bann?

[dense lynx]

1 to 3 working days

[atomic marsh]

ok thanks

do you think i will be unban based on the situation grave

[dense lynx]

the admins will have to review it and decide if it should be appealed or denied

[near halo]

God unbanned then immediately banned for the same reason again lol as soon as I loaded in

[neat nova]

Hey grave have y’all looked at my appeal yet? I put it in 2 days ago

[pallid blaze]

/ticket

[marble mantle]

Hey, @pallid blaze

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pallid blaze]

<@&274971100184576010>

https://steamcommunity.com/profiles/76561198125665744/ is his steam id

[compact parcel]

!ticket

[marble mantle]

Hey, @pallid blaze

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pallid blaze]

ye ty man

racist named kuah as well ill make a ticket in game but just put it here incase

[winged geode]

/ticket

[marble mantle]

Hey, @winged geode

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[winged geode]

!appeal

[marble mantle]

Hey, @winged geode

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[compact parcel]

You can send links in the ticket, there is no need to post it here. Upload the image to an image hosting site such as imgur, and you can link it in the ticket to report.

[pallid blaze]

arlright

[vivid pond]

3x no bps US down or just restart?

[tulip grotto]

it crashed

[marble trench]

its down restart is at 7am

[vivid pond]

damn

[fickle pendant]

us 3x eww

[wispy dirge]

Give the server a few to come back up 🙂

[vivid pond]

oh no

a server

[wispy dirge]

Please only comment here if you need support.

[echo zodiac]

what the fuck is wrong with the 3x us no bps rustoria. I was flying a mini with a lot of loot if i come back and im dead im gonna do some bad stuff to the admins

[wispy dirge]

You may find your self sleeping when the server comes back up, we may also roll back a few min.

[echo zodiac]

ok so if i come back i will not be dead?

[wispy dirge]

Give it 10 min and it should be back up.

[wispy dirge]

If there was a roll back then you will be where you were at the time of the roll back.

[echo zodiac]

ok bull river thanks great admin

[candid scaffold]

@wispy dirge fix the shop

[hallow stump]

is the shop still broken ?

[wispy dirge]

It may be fixed when the server comes back up, the higher ups have been alerted.

[hallow stump]

okayyyyyyyy

[wispy dirge]

US 3x is back up.

[near halo]

Thank you Bull ❤️

[tulip grotto]

teaming reported

[hallow stump]

MAKE A TICKETTT

[near halo]

@wispy dirge fix the shop

[wispy dirge]

The higher ups are aware and are working to get the issue resolved.

[near halo]

drag me I need support asap omg

[tidal bison]

how do i cancel a subscription to a vip, the cancel button don’t work

[lilac nova]

!vipissue

[marble mantle]

Hey, @tidal bison

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[wispy dirge]

Give the US 3x 10 min

[echo zodiac]

ight

why is the serevre down?

[wispy dirge]

Not aware of the issue my self.
The higher ups are looking into it.

[echo zodiac]

you like men?

[delicate hill]

maybe?

[wispy loom]

!cancel

[marble mantle]

Hey, @tidal bison

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[crude walrus]

i swear this admins can do anything ther so caca

[wispy loom]

Make sure to enter the text that's already in the box

'I wish to cancel'

[vivid pond]

3x down again?

[echo zodiac]

@vivid pond remember me in outpost?

[vivid pond]

#general

[stiff totem]

is there a fix to not being able to respawn?

[wispy dirge]

Have you tried to restart your game/rejoin?

[echo zodiac]

yes

[stiff totem]

yeah multiple times im verifying cache right now @wispy dirge

[wispy dirge]

Okay.

[violet dagger]

@stiff totem Try F1 killing and then restart your game while it is on the death screen

[woeful lion]

is 3x uls server down rn

[echo zodiac]

no

[wispy dirge]

Higher staff has been alerted

[woeful lion]

oh so it is down

[wispy dirge]

It is.

[stiff totem]

@violet dagger @wispy dirge i have done all that and even after reinstalling it wont work im just stuck on death screen but can open console

[violet dagger]

@stiff totem what server is this on?

[stiff totem]

rustoria US long

[violet dagger]

Hi @stiff totem Can you do the following for me?
Open a CMD window. (Start menu on PC and type in 'cmd')
Type in following command 'tracert long.rustoria.us '
Wait a few minutes(30 hops) , screenshot or copy text in cmd and pm them to me

[wispy dirge]

We are investigating the US 3x at this time.

[wheat lily]

i need admin

[exotic thistle]

hello, why do you need an admin?

[willow kestrel]

admin sent me in here

can I speak to an admin please

[maiden pumice]

what time of day does monday wipe on

[near halo]

@echo venture the images are not showing up in shop but its fine

[willow kestrel]

??

[terse schooner]

i played all day yesterday but when i log in today it says "play elsewhere"??????

[wispy dirge]

Feel free to appeal this ban at https://bans.rustoria.co/

[wispy dirge]

Work in progress, the shop has text labels for everything at the moment.

[terse schooner]

Why would I get banned??? Trap bases not allowed?

[wispy dirge]

They are, but as I do not know the details of your ban, it is best to appeal at https://bans.rustoria.co/

[terse schooner]

That's mad, I'm a content creator and we just were on a few hours....

[willow kestrel]

admin??

[near halo]

https://tenor.com/view/cat-cute-kitten-tail-suck-tail-gif-21243409

Hey!

[nova ridge]

i need a admin

<@&874995535881326632>

[slow maple]

What is the problem?

[nova ridge]

i got banned for playing with a hacker and i just met the guy a couple hours ago and i had no idea he was a hacker plz unabn me i had no idea

[slow maple]

!appeal

[marble mantle]

Hey, @nova ridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[hoary epoch]

hey i could use some help if a admin can contact me please

[slow maple]

What do you need help with?

[hoary epoch]

i accidentally bought into the wrong donation

[slow maple]

!vipissues

[marble mantle]

Hey, @hoary epoch

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[onyx geyser]

hes lying

[hoary epoch]

okay so i kind of understand. i never sign on to the 10 no bp server it was a mistake i only play 3x no bp

[onyx geyser]

nerd

im jp

wanna makeout?

[slow maple]

Get your steam 64 id and make a ticket at #payment-support and provide any other relevant information so you can get the issue solved faster.

[hoary epoch]

just did thank you ^_^

[slow maple]

Do you need help with something? If not then please use this channel only if you need support. Thanks

[little yarrow]

hey there, i have a weird problem, when i try to join rustoria long i'm stuck on the map, can't spawn and few minutes later i have this weird error : EAC : connection timed out

i tried some stuff to solve it but it still don't work

[near halo]

hi guys does anyone know why i cant link my twitch account

[hoary epoch]

how do i redeem my donation kits?

[agile vector]

hello good afternoon I need help on the server [EU] Rustoria.co - x3 NoBps with a bug

[upbeat vapor]

yo just wanna report i got hit with a discord scam bot and our only sr

only server in common was this one

[agile vector]

that is very difficult to fix as there are many scam bot

[lament tulip]

I was banned for giving a naked resources. Is this considered teaming?

I tried to appeal and it was denied, I just want to know on what planet is that "teaming"

[plush radish]

@rapid lichen has team limit?

[slow maple]

No. Just the group UI allows 8 on a team. But theres no group limit rule wise

[little yarrow]

anyone have any idea on how i can solve this ?

[slow maple]

Thats just lag between your connection and the server.

[little yarrow]

okok

[lament tulip]

?

[slow maple]

I dont know who banned you or what the reason was. But if you would like to appeal it you can.

!appeal

[marble mantle]

Hey, @slow maple

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[lament tulip]

I tried to appeal and it was denied, I just want to know on what planet is that "teaming"

the ban is temporary but still

was mid 70 rockets raid ): banned for teaming for giving a roleplayer mats

[slow maple]

Im sure the admin who issued the ban had enough evidence to say it was teaming or exceeding the group limit.

[near halo]

Whyt is bandit back on no bp 5x eu nobp

[lament tulip]

Idk i guess giving mats to a man saying "im a real estate agent with no investor" is teaming and bannable lol

[slow maple]

Sometimes this happens when the server wipes. Im sure it will be there for next wipe

[near halo]

It was there last wipe also.

[slow maple]

Will let them know. Thanks

[karmic axle]

Can I play rustoria with a new account, but I have a game ban mean that less then 180 days

@slow maple

[slow maple]

That would be considered ban evading. And we do not allow that. Wait till the 180 days is up and your welcome to come play.

[karmic axle]

Ight

Thx

[slow maple]

no problem

[karmic axle]

Stupid eac never responds

Makes me so mad

[agile vector]

hello good afternoon I need help on the server [EU] Rustoria.co - x3 NoBps with a bug

[zealous kettle]

Feel free to DM me with more information.

[noble thicket]

is the gravis server not a thing anymore?

the monday 2x

[rigid ferry]

Hello I need help with a Cheater on the 5x Zeus server

[tawdry jetty]

!ticket

[marble mantle]

Hey, @rigid ferry

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[noble thicket]

is the gravis server not a thing anymore?
the monday 2x

[wispy loom]

Correct, the maps have been replaced by procedural maps
But feel free to let us know in #feedback-suggestions if you miss it on our servers 🙂

[stiff ocean]

I need some help on Us Trio 5x modded server

[tacit current]

Hello Myst1c, what do you need help with?

[stiff ocean]

Most of my doors is gliched after restart and i cant open them anymore

I dont have codes it seems like

And noone could have raided during restart

@tacit current

[tacit current]

Not sure if that's just a game bug or lag. Have you tried reconnecting?

[stiff ocean]

Ye both me and my teammate

can you maby come and remove the doors

I tried /remove too but it just tells me that i dont have right to do that

[unique dew]

sometimes that happens when your teammate places them

it glitches out so they have to replace them

[stiff ocean]

But none of them is online

And i placed all doors

[shut raven]

@balmy cypress

you take my money i have no credits

[balmy cypress]

DM me and we will look into this

[hallow stump]

is shop fixed yet ?

[tawdry jetty]

#announcements

[hallow stump]

thank youuuu

[stark furnace]

admins fix the fuckin mini drops

it gives it back when i throw it

so fucking stupid

[stiff ocean]

Admins can i pls get some help, like somone just spawn in and remove the doors so i can replace

[hallow stump]

admins dont interfere with game play

[stiff ocean]

Well who does then and how can i reach them?

[dusk oyster]

the admins do not interfere with gameplay

[stiff ocean]

Who does?

[dusk oyster]

no one

[stiff ocean]

So when my fucking doors in my base is fucking glitched i get no help?

[stiff ocean]

Yes but i placed them all and everyone tried

[dusk oyster]

then you been code raided 🤷‍♂️

[stiff ocean]

no not possible, cause the clan thing we just spam random numbers into the codes

[slow maple]

do you play modded or official?

[stiff ocean]

And they didnt go to tc i have the tc room and the door to tc but not the rest

5x trio us modded

[slow maple]

/remove the door frames

[slender hemlock]

my unlink request always gets denied

why?

[stiff ocean]

@slow maple you a fucking genius! I just tried the doors, but not the frames .Thank you a lot!

[slow maple]

Sorry i didnt see the code lock thing on that one message or i wouldnt of asked if it was official or modded

[stiff ocean]

You good, but thanks a lot it worked

[quaint patrol]

Rack does have a big brain

[stiff ocean]

Yes indeed

[slow maple]

Stop the cap

[hallow stump]

[slender hemlock]

why do admins deny my unlink?

[hoary epoch]

I need help

I donated and got 3 different bundles cause I was told they would stack but I havent recieved the materials from the bundles i got. is there a special way to access them?

[rough ridge]

Can I speak to an administrator

[wispy loom]

Please make a ticket in #payment-support so our staff can help you with this

[near halo]

just got banned for playing with a hacker when i wasnt playing with one?

[hallow stump]

?appeal @near halo

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

ok cheers lad

[blazing plinth]

when I try to change the module in the car I get kicked from the server

[half anvil]

#support

Hey is there a staff member i can talk to?

[hallow stump]

not staff member buut may know the answer @half anvil

[half anvil]

um well im new to the game and i was playing with 2 other friends and today when i got on i started building a base and then out of the blue it says i got banned for having more than 3 teammates which i did not im confused? @hallow stump

[marble mantle]

Hey, @half anvil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[half anvil]

they are not even on i was building a boat house?

[hallow stump]

yes i understand what you mean but make a ticket and an admin will look into it

[half anvil]

idek i dont really wanna link it and plus im just confused?

like i was just building by myself and then i get banned?

[hallow stump]

best thing to do is link your accounts so you get a notification then appeal your ban and put all the detalle in there

[half anvil]

i guess i just dont understand bc now imma have to wait a long time to get unban

for sum that i dont even understand

can we hop in a vc?

chit chats?

[hallow stump]

ban appeals take around 1-3 business days to get responded, in your appeal write why was you banned and why you should be unbanned then an admin will look into it, im currently not on my pc so i cant right now sorry

[half anvil]

man 3 days for doing nothing

sick

so happy i bought rust!! cant wait to tell my friends.

[hallow stump]

ik your frustrated i would be to but if they accpect your appeal you be unbanned

[half anvil]

i aint finna wait 3 days

is there a person i can talk to

fr fr not jus a chat

[hallow stump]

join waiting for suupport so a staff member can speak to you

[half anvil]

how long does this take?

[hallow stump]

depends who active and if staff are able to join

as they might be busy irl as well so you have to be patient

[neat garden]

how do you save your loadout

[hallow stump]

for kit pvp ?

[neat garden]

nah in rtg

[hallow stump]

not sure im not a staff member so a staff member probbaly knows the answer

[neat garden]

ok thanks

[half anvil]

alright just submitted it!

thank you for all the help @hallow stump and @tired copper

[neat pumice]

The command !loadout opens the UI for adjusting kits, you can also choose skins from there 🙂

[hallow stump]

np

[neat garden]

@neat pumice that doesn't work for me

[neat pumice]

I know there have been some issues on RTG in the past couple of days, will check this out and get back to you in dms 🙂

[neat garden]

ok thanks

[raven magnet]

Umm I got banned for apperently playing with more then 5 people even though we were a three man.

Doesn't really matter if I appeal it since appealing takes up to 1 - 3 days and the ban is for one day

But still sucks to wait even 1 day, when you haven't broken the rules.

[lyric wigeon]

Can I get an admin on us long?

Some kid at drones just jammed some people in a corner and went away

Hes saying hate slurts etc

[hallow stump]

admins dont interfer with game play

and rustoria doesnt moderate vice chat

[lyric wigeon]

damn haha rip them

[static ginkgo]

excuse me is this real or a scam...

[lyric wigeon]

they just stuck in corner

[hallow stump]

scam

[static ginkgo]

figured...

[hallow stump]

just block them as you can see 0 mutual servers means they already banned

[near anvil]

yo bought a kit last night still cannot use it wtf

[hallow stump]

#payment-support

[static ginkgo]

thanks

[mental leaf]

Its a scam

[silent holly]

@nocturne patio scamming

[mental leaf]

Think he is already gone

[hallow stump]

yep if they say no servers in common they are banned

[outer sand]

@Nico Nunez#4809

[north crest]

always good to let us know though!

[near halo]

Can I have free skin please

I see so many people getting free skin

Is there any way to get a preview of the map for the mondays 2x?

[static ginkgo]

bruv those are scammers...

[silk pasture]

How do i know when my ticket has been checked ?

im getting scammed 30 bux here

[hushed finch]

What do you mean?

[silk pasture]

a payment went from my paypal , sent 30 bux to Luke downing . I havent recieved any vip for any servers

[stray marsh]

Are you sure you have linked the correct account? I don't see that you are linked on our website

[silk pasture]

doesnt even say what the payment is for

[stray marsh]

!verify @silk pasture

[marble mantle]

Hey, @silk pasture

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[silk pasture]

well i have proof of the payment if needed

[stray marsh]

#payment-support

[silk pasture]

my disc is not linked to toria

i have already made a ticket

[minor matrix]

pm em if u want to play

[tired copper]

@minor matrix #looking-for-group

[north crest]

I adjusted on our end. try again in 5-10 mins

[hallow stump]

i am so smart ik what game you are playing and that game was mincraft and now rust

[hallow stump]

hellooooooooooo

[rancid harbor]

chat spam on us main plz help lmfao

[hallow stump]

<@&274980199668645888>

[north crest]

do you need help with something?

[modest sinew]

^

[rancid harbor]

now he quits

[stray marsh]

We muted him.

[rancid harbor]

ty

[hallow stump]

look in #general

[fast void]

can i please have my discord unlink looked back into? it is still pending

[near halo]

@neat pumice someone is being extremely racist to me over Dms

@delicate isle

And this is his i’ll send you Dms

[delicate isle]

u asked for skins and i said no now ur calling me racist lol

[near halo]

Borderline racism

[livid tapir]

hey think i got banned for teaming but just want to confirm

how do i confirm and also want to know why i got banned for teaming aftr i got offline

(3 day ban so thats the basis for my assumption)

[hallow stump]

?appeal

[marble mantle]

Hey, @hallow stump

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[livid tapir]

dont know what to appeal

[hallow stump]

your ban?????

[hallow stump]

like you said here

if you want to comfirm it try load into a rustoria sever

[raven mist]

You're appealing a ban but you dont know if you are banned? ^^

[livid tapir]

No sorry

where can i send screenshots?

wait my b mis read ban message, want to know why i got banned for teaming

so i can appeal that

[hallow stump]

maybe cause you was teaming ???

[jade raven]

@raven mist can u please help on small? ticket 294

[livid tapir]

because i dont remember teaming

[jade raven]

its so fucking anoying how he is abusing that bug

[hallow stump]

then appeal and say that in your appeal

[livid tapir]

😐

ignorance of the law isnt defense against it

[raven mist]

Whats your steamid @livid tapir

[near halo]

do i ever get my vip refunded

[livid tapir]

one sec

[zinc turret]

LOADOUT isnt working in rtg

[raven mist]

Not on pc unfortunatly

[near halo]

its the whole vip

[livid tapir]

https://steamcommunity.com/profiles/76561199008499579

[near halo]

fix vip in rtg

[raven mist]

@near halo make a ticket in #payment-support

[near halo]

ive made 3 no response just closed

@raven mist

[livid tapir]

give him a minute hes doing multiple things

[raven mist]

@near halo just make a #payment-support and luke will help you asap

[heavy radish]

what is rustoria fps++ under the servers?

[livid tapir]

able to tell me ban reason shenzyy so i know what to or if to appeal?

[jade raven]

@raven mist can u help?

[fallow gate]

can anyone help with a cheater rustoria small

[livid tapir]

!ticket

[marble mantle]

Hey, @fallow gate

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hallow stump]

you said you been banned for teaming meaning you have been banned for teaming so in your appeal ssay you was banned for teaming say what happend if thats rading someone or youu think you shouldnt be banned

[raven mist]

Need to look into it but im not on pc atm, so best bet is to make an appeal on the website and we'll look into it

[buoyant salmon]

yoo i think i got banned from one of your servers for hacking

[hallow stump]

!appeal

[marble mantle]

Hey, @buoyant salmon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[buoyant salmon]

cuz look i placed 2 stanches last night so if i got raide i would have stuff cuz im making a new base and i placed them so as soon as i loaded in i went straight for my stanches and when i got them i got kicked and i cant join back

[buoyant salmon]

nvm its letting me in now srry

[hallow stump]

is there a message pop up when you get kicked sating your banned ?

[buoyant salmon]

no

it just wouldn't let me in for some reason

[hallow stump]

so you just keep getting kicked when you load in and theres no ban message ?

[buoyant salmon]

yeah that's what was happening

[hallow stump]

mmm okay

[hallow stump]

ah okay its all fixed now ?

[livid tapir]

i know the process but you dont understand the full situation dude, id prefer to continue just talking to the admins

[buoyant salmon]

yeah

[fallow gate]

how do u reply to a ticket reply

[livid tapir]

you dont

[fallow gate]

i was asked for a cheaters ID in a reply

[hallow stump]

join waiting for support and you should be assisted soon

[fallow gate]

from my ticket 293

[hallow stump]

ah thats good

[raven mist]

Make a new ticket and refer to.your old ticket

[livid tapir]

ill just wait out the ban

[raven mist]

Thats your choice

[livid tapir]

dunno what teaming id be appealing but rustoria doesnt ban without cause so far as im aware

easier to wait it out, appreciate the help

[faint python]

how do i appeal if i get banned?

[hallow stump]

!appeal

[marble mantle]

Hey, @faint python

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[faint python]

thx!

[hallow stump]

no problem!!

[flat patrol]

I think [KR] monster is hacking

[hallow stump]

!ticket

[marble mantle]

Hey, @flat patrol

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[flat patrol]

i wrote a ticket nothing happed

happend

[hallow stump]

yes wait untill an admin looks into it

[flat patrol]

but he is hacking and i cant play he is camping my base and 100% hacking

checked combatlog me and my friend and he is 90% hs accuracy

[hallow stump]

yes i get what you mean bt admins will look into it remember they not on ther pc 24/7

[flat patrol]

is there anticheat on ??

[hallow stump]

facepunch use easy anit cheats

[flat patrol]

well he is obiously hacking on the 3x EU

how can you have about 20 servers and not have an admin looking into hackers

[hallow stump]

okay make a ticket and a admin will look into it be patient admins have other stuff in there life as well

[raven mist]

We do have admins looking into tickets. Just wait for your ticket to.be answered

You cant expect your ticket to be answered in 10 mins

[flat patrol]

i made my ticket 20 minst ago

if someone is hacking outside my base i am leaving if noone is going to do anything

[hallow stump]

ik your angry and frustrated at this hacker but you need to realise that admins have a life out side of being an admin so people are busy irl

[flat patrol]

you need to realise that if you cant run all these servers dont do it

do you think anyone is willing to wait 20 mins to get a hacker banned

[hallow stump]

think about how many report there’s a day and bug reports they probably getting 100 reports a day so be patient

[raven mist]

We can run these servers perfectly fine. You're not the only player making a ticket on the servers.

[flat patrol]

about what

how busy can a rust server be

[raven mist]

You'll be suprised if you see the backend

[hallow stump]

you have to manage a discord server with thousands of people all the ticket they get a day them fixing servers which went down think about it how busy they are

[raven mist]

Your ticket will be replied to asap !

[hallow stump]

it’s not something easy if it was easy everyone will be admin

[neat nova]

can someone plz look at my appeal its been 3 days

[charred verge]

This player sent me a scam message for a glory ak47 MarkitoLitz#4080

[hallow stump]

scam

[hallow stump]

scam don’t click on it

[vivid moss]

yeah I know

[normal linden]

i also jut got that message

[sand ibex]

same lol

[ashen bramble]

I need help with the subscription

[near halo]

Yo

[mellow glen]

open a ticket in #payment-support

[atomic marsh]

i got a dm saying my bann appeal has been accepted but im still bann?

[near halo]

is there a wipe pass for us mondays

that wiped today?

i dont see it on site

Hey. Can I speak in private with a head admin

[ocean karma]

no

[lament musk]

Hey just wondering I’ve won a glory ak thing and I can’t redeem it so what should I do

[neat pumice]

#announcements message

You haven't won anything, it's a scam.

[lament musk]

Oh

Ok thanks

[neat pumice]

Make sure to secure your account if you clicked on anything

[hasty jay]

how do i make a ban appeal

[lament musk]

I have

[mellow glen]

!appeal

[marble mantle]

Hey, @hasty jay

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[hasty jay]

my discord is linked to my old discord

[lucid kayak]

guys it said i won a glory ak its a scam right

[neat pumice]

It is a scam yeah. #announcements message

[near halo]

where can i ask a admin for help??

[terse condor]

zzyfa i can back u up

with a screnshot

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hasty jay]

@neat pumicemy discord is linked to my old discord

[near halo]

i got muted from 3x no bps because there was this clan called (NEGR CLAN) and basically i asked them and i wrote) Negr clan what happend to you

they didnt get banned and i did

[neat pumice]

What's your steam ID?

[hasty jay]

76561198175523350

[near halo]

and i only said it and there clan name was that

thats just dumb

@terse condor

[terse condor]

nah it is i fully agree

[near halo]

yeah but its not fair for me

now im muted

[terse condor]

not even close to fair

sorry my guy

[near halo]

can some1 unmute me?

[terse condor]

i think so

[near halo]

like an admin or some?

[terse condor]

they just have to see your ticket

[near halo]

its ticket 41

[green python]

how do you create a ticket or get an appeal to geet unbanned?

[terse condor]

!ticket

[marble mantle]

Hey, @green python

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[green python]

!ticket

[marble mantle]

Hey, @green python

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[green python]

!appeal

[marble mantle]

Hey, @green python

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[high sable]

I reconnected to a server and all of my inventory is gone (didn't die, nobody else in my base). Is there any way to fix this?

[near halo]

!appeal @crystal grove

[marble mantle]

Hey, @crystal grove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[keen reef]

how do i make a ticket

[hasty jay]

did u do it?

[raven mist]

!ticket

[marble mantle]

Hey, @keen reef

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[keen reef]

yeh i did it

[near halo]

!cancel @ashen bramble

[marble mantle]

Hey, @ashen bramble

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[heavy spindle]

!appeal

[marble mantle]

Hey, @heavy spindle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[kindred plinth]

This seems pretty sus to me.. 87hrs on acct for Rust, but double taps AK from long range at my in cover.

[raven mist]

make a ticket ingame and we'll look into it

!ticket

[marble mantle]

Hey, @raven mist

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[kindred plinth]

I did. I'm posting a SS. https://imgur.com/A6tHd5s

[near halo]

How do i link my discord

To the servers

[hallow stump]

/auth

[marble mantle]

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[fast void]

can i please have my discord unlinked from rustoria.link? I changed my name and #

[raven bison]

@fast void DM steamid

[mellow glen]

its already in unlink requests

i sent it a few days ago

[fast void]

oh

didn't think it would take so long - last time it took only a few minutes

sorry about that

[mellow glen]

it probably got overlooked

with all the VIP and website issues we've been having

[fast void]

fair enough

no worries

[stone plover]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[stone plover]

!refund

[marble mantle]

Hey, @stone plover

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[stone plover]

Can I refund a vip after having it for 4 days ?

[raven bison]

Depends on the reason

[stone plover]

Cuz I left the server because of the team

[near halo]

i got muted for either saying waki taki or waki **ki

[raven bison]

Then no sorry

[near halo]

not sure which one i said

i know saying **ki gets u muted

what the actual fuck <@&274971100184576010>
we didnt cycle shit we kicked him once because he was fucking with us
then we gave him another chance and he tried to inside us
then you guys banned us
you guys find any possible suspicion to ban us literal sped admins

[crude walrus]

FUCK YOU ADMINS

[echo zodiac]

fuck u admins

you admins are weird

go get a life <@&274971100184576010>

[raven mist]

Anything else sir?

[balmy cypress]

[crude walrus]

NO

[near halo]

@raven mist who is the rustoria owner

[raven mist]

oh oh

[near halo]

someone that has a higher role than you

[quaint patrol]

[near halo]

no like deadass

/auth

[marble mantle]

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[near halo]

cant have a simple chat and talk about what happened

instead you decide to be childish

[raven mist]

Not really got a chance, did we?

[quaint patrol]

You are welcome to contact our Staff managers

[near halo]

is there a certain link

[raven mist]

yes

bans.rustoria.co

[near halo]

send it

[ember tinsel]

eddy you guys are the most racist kids i've ever encountered in rust

thanks for the loot

[raven mist]

Do not start this discussion in here, feel free to dm eachother

[hasty jay]

how do ik if i got unbanned?

[raven mist]

visit the bans.rustoria.co or try to join ingame

[echo zodiac]

you are fat and is a virgin

[near halo]

@ember tinsel cry you bitchass kid

having to raid us after we get banned for a dumb ass reason

[raven mist]

#general

[hasty jay]

i made the ban appeal how do ik if it got accepted or not

[raven mist]

Visit the page again

[near halo]

<@&274971100184576010> I've joined the discord.. obviously, but for some reason rustoria.link is not allowing me to change the discord account linked to it. I can't use youtube or twitch either

[raven mist]

Whats your steamid Mitch? I'll take a look, also twitch and youtube are not working at this moment

[candid scaffold]

20 seconds and we have your tc eddy

[raven mist]

#general or dms

[marble mantle]

Hey, @near halo

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

[near halo]

76561198310021962

@raven mist

[keen reef]

i need help and my not getting answered

[near halo]

<@&274971100184576010> what is wrong with cycling

[neat pumice]

It's against the server rules

[raven mist]

Its against the rules, the ones you accept at the start of the wipe

[keen reef]

I need hewl

[near halo]

understood buts whats so wrong with it

[keen reef]

help?

[raven mist]

Should be able to do it now

[keen reef]

i Text @dense oriole and hes just not answering

i sent clips

[near halo]

Thank you

[neat pumice]

Send the clip to me

[keen reef]

ok

[keen reef]

Done

@neat pumice

[near halo]

can anyone explain what im banned for on toria?

'exploiting' but i havent played in 4 months?

[raven bison]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

thnx chap

[loud moon]

I got fly hacked and now i am floating in the air and i cant waKe up and also cant f1

[tacit karma]

wtf is happenming with long

[thorn dragon]

Me and my clan got kicked for exceeding group limit. I was the only one online in the clan and I invited a friend to the serv to play with me while they were off. And we got banned.

[pallid blaze]

made a ticket ingame on rustoria long pls check it out soon ty ❤️

[raven mist]

i answered your dms

[raven mist]

we will !

[loud moon]

shenzy I got fly hacked and now i am floating in the air and i cant waKe up and also cant f1

[pallid blaze]

alright ty also, i only got one hackers account cuz hes the one who kept finishing me can you guys get his teamate banned aswell or do i need to find his account aswell @raven mist

[hushed holly]

got a 10m ban for saying spice without the e in chat

[raven bison]

congrats

[robust walrus]

Then your ban makes sense.

[hushed holly]

what i dont understand

is it a bad word?

[robust walrus]

What you said is a racist word.

[raven bison]

google what it means, spend 10 minutes researching then join back when the ban expires

[hushed holly]

oh i get

sorry guys i did not know

[dense lynx]

its a racist slur

[raven bison]

It's okay, I hope you'll use it as a learning opportunity

[robust walrus]

You learn something everyday.

[pallid blaze]

hey sprunt, i reported a cheater but his teamate is also cheating but i dont know his name. what should i do

[raven bison]

DM me the cheater you reported, i'll take a look

[pallid blaze]

ok sent u his steam id

he doesnt have anyone added, not even his other cheater friend

[low pecan]

Got a dm that I won glory ak I’d love a mod to dm me so I can send the screenshot to check if it’s real or not

[tawdry jetty]

!scam

[marble mantle]

Hey there, @low pecan

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

[raven bison]

Fake, what's his username?

[low pecan]

I dm it to you

[willow kestrel]

yo i tried to talk to an admin abt some kids cheating and no one responded

[maiden wave]

h3ector007

[willow kestrel]

i was in the support chat last night too

[maiden wave]

H3ctor007*

[pallid blaze]

lmk if u can find hackers name

his teamates name i mean

[willow kestrel]

i have a proof of some kids cheating

[marble mantle]

Hey, @willow kestrel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[willow kestrel]

i did do a ticket and someone said to join the discord

[tough meadow]

!appeal

[marble mantle]

Hey, @tough meadow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[worn forum]

!ticket

[marble mantle]

Hey, @worn forum

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[worn forum]

/ticket

[marble mantle]

Hey, @worn forum

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[exotic thistle]

if you have done a ticket, than wait for it to be answered here on discord nothing can be done

[hasty jay]

how do ik if i got unbanned?

[raven mist]

@hasty jay already explained you that, check the website bans.rustoria.co or try to join a server.

[hasty jay]

i checked the website and it doesnt say if i did or not

[raven mist]

What does it say?

[hasty jay]

i send pic in dms

[queen lotus]

XO clan, player sun, double headshot me with sar while facing away from me

[long hemlock]

ShikatoNoDilli#0792 tried to scam me through dms

[slim thunder]

hello

any admin ?

[near halo]

!ticket

[marble mantle]

Hey, @queen lotus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[slim thunder]

i want to talk to admin for something

[near halo]

do u have proof? if hes not sharing Rustoria discord server with u its because hes already banned. If u have any proof send it to me.

[vale skiff]

/ticket @ja fosta tried to scam me

[marble mantle]

Hey, @vale skiff

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[vale skiff]

/ticket

[marble mantle]

Hey, @vale skiff

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

if its a discord scam please send me the proof... tickets are only in-game.... if hes not sharing the Rustoria server with u then he got banned

[vale skiff]

ahh ok

u want proof in dm or here

[round phoenix]

MANSOR1388#2913 just tried to scam me

[near halo]

proof on dms please. Send it to me

[past vault]

admin

[near halo]

Can patrol heli destroy lootbags?

[plush prism]

i lost all my kits

and idk why

i had the 2 pvp kits

hero

[plucky sierra]

Scam bot?

[near halo]

Yes its scam

[plucky sierra]

ok cool

[near halo]

please send me the User ID

@near halo Can patrol heli break lootbags

[long hemlock]

no sorry already blocked and closed it has word for word the same as donobaby's

[near halo]

dont think so, makes no sense, so probably not.

It just did to me haha

[spice mauve]

i just got this

[near halo]

i died to it. My friend was still there then it rocketed where the lootbag where, and its gone

[spice mauve]

is it a scam?

[near halo]

send me the user id please

[mellow tundra]

Scam accounts have been banned, don't click any links. See #announcements

[near halo]

My friend was next to it all the time and no no one loote dit

[near halo]

yes dont click on it

[spice mauve]

alright cheers

[near halo]

autoban 1 hour for what?

"chat filter" when i am fighthing?

[plush prism]

i need help with my kits

[mellow glen]

#payment-support and open a ticket

[plush prism]

ok

[near halo]

"autoban chat filter" what does that mean?

[mellow glen]

you said somthing our auto mod picked up and u got banned for it

[near halo]

LEgit a chat mod is on the server and told me "go to support" cause i have not said anything

I would love to see what i said that was so bad etc when i got murder threats on server and people telling me to kill myself. I would love what i said taht could be worse than that

[marble mantle]

Hey, @mellow glen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

Its gonna take a few days to get a answer. I just wanna see "auto chat filter ban"

That means its not a admin who banned its auto just. Is it cause weird letters etc? That can be the case?

[summer phoenix]

scan?

[near halo]

Yes its scam.

[summer phoenix]

@ANTONI0#7658

[mellow glen]

or a word that triggers it

somthing that looks like a slur

but isnt

[summer phoenix]

ok thx

[near halo]

I legit accidently hits like ' that sometimes

and it say "warning blablaa cant write that"

So thats the reason why i get autoban for 1 hour for just a '''''

[mellow glen]

could be

[near halo]

Maybe try fix the system. Sometimes you will get weird letters even you dont mean it. I do always get this ' and io get warned.

Yepp banned for 1 hour for no reason.......

[neat pumice]

This is not why you were banned.

[fading basin]

i need this discord linked to my new steam account

i lost my old steam

[near halo]

@neat pumice Why did i get banned

[neat pumice]

Feel free to dm me if you need a refresher on what you wrote in chat

[exotic thistle]

send me DM , i will help you with that