support

[serene lichen]

I NEED HELP

[mellow glen]

with?

[serene lichen]

could i get a drag or sum

too much to type

[mellow glen]

you will have to wait for an admin then

if you dont wish to type

you can also

[marble mantle]

Hey, @mellow glen

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

Hey, @mellow glen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[serene lichen]

is there anyway i can get unbanned if my team8 just got a 2 day game suspension?

@mellow glen

[mellow glen]

you will have to file an appeal

[orchid lake]

got a message again saying "play elsewhere" when i try connect

2nd time this has happened

[mellow glen]

!appeal

[marble mantle]

Hey, @orchid lake

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[worn ridge]

/ticket

[marble mantle]

Hey, @worn ridge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[worn ridge]

!appeal

[marble mantle]

Hey, @worn ridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[untold terrace]

10x no bp have shop bug that you cant see the icon of the item? or is it just for me

[orchid lake]

@mellow tundra still banned

[mellow tundra]

try now

[tough meadow]

game banned & my appeal has been denied, not cheating still not sure what i was banned for, any ideas ?

[north crest]

Well game bans are from EAC/Facepunch

[hearty raft]

Please someone help me out how to report ugly cheater ? i have proof i have clips of 100 % cheating

[tawdry jetty]

!ticket

[north crest]

So if it was from them, that is a different question

[marble mantle]

Hey, @hearty raft

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[umbral star]

how do i check if im still banned without joining the saerver

[orchid lake]

now the server has broken for me, i get into the server and im just stuck sleeping. restarted pc and game several times.

[queen sorrel]

/ticket

[marble mantle]

Hey, @queen sorrel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[queen sorrel]

!appeal

[marble mantle]

Hey, @queen sorrel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[summer spindle]

is there an estimated wait time on vip permissions issues i put in a ticket over an hour ago my vip was working earlier today now all of a sudden i have a queue

[near halo]

same here

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[mortal radish]

!appeal

[marble mantle]

Hey, @mortal radish

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[mortal radish]

boiwhatthehellboi

[north crest]

this is something luke will have to look into I believe. He will help you as soon as he can.

[foggy herald]

eu small is down, again

[north crest]

He is most likely asleep as it is the middle of the night for him though

[queen sorrel]

The appeal website isnt working

[near halo]

so no one can help but him?

fuck stop banning me im just cracked

[summer spindle]

yikes there is no one else to help with the vip being that i only have certain times i can play i paid for vip to get stuck not being able to have the privilege to be able to use it

[mortal radish]

ludo u didnt even get banned for cheating nob

[near halo]

🙄

[north crest]

Unfortunately not, i'm sorry

[near halo]

i got banned for nun said i was playing wi hackers

[queen sorrel]

What server thomas

[strange saffron]

when will /s be back?

[near halo]

the 10x

[summer spindle]

extremely frustrating to say the least. There should be some sort of compensation for issues like this i have multiple friends on the server right now with no issues and they bought their vip after me

[near halo]

same

[strange saffron]

@stray marsh when you recon /s will be back

[north crest]

#announcements message It is back 🙂

[strange saffron]

euh i just did /s on zeus and it didnt work

lemme retry

[north crest]

us or eu

[strange saffron]

eu

ill retry real quick gimme a sec to check it

[rough lake]

I play 5x trio built whole base and stuff log and our 3rd picked up all doors and joined a new group? Isn’t that in the rules??

[strange saffron]

its an inside its rust

[north crest]

My appologies, I miss read

[near halo]

where can i get scripts ?

[strange saffron]

not here

[near halo]

Hahahaha

[north crest]

The point gathering is working, not the redemption

[near halo]

I’m joking

[strange saffron]

thats what i ment haha

[near halo]

XD

@strange saffron

[strange saffron]

you got a clue when it will be back empress?

[near halo]

Go DMs

[north crest]

I had missread the announcement xD

[strange saffron]

i saw ahah

[north crest]

No eta unfortunatly

[near halo]

@strange saffron go DMs

[north crest]

but they are working hard to fix it

[orchid lake]

@mellow tundra can you check dms pls

[strange saffron]

imma have like 500 when it starts working hahaha

[tawdry jetty]

@near halo #general If you don’t need support.

[tawdry jetty]

If you DM’ed him he’ll respond. No need to keep pinging him.

[orchid lake]

sure man

[strange saffron]

admins have real lifes outside of admining hahah

Empress check the dm's rq

[north crest]

I did

[strange saffron]

aight

thought i would let you know haha

[queen sorrel]

@north crest Do admins not look at appeals over the weekend?

[north crest]

It can take 1-3 days to hear back about your appeal

[umbral star]

is my ban perm?

[north crest]

have you made an appeal

[umbral star]

yes

[north crest]

It will depend on the outcome of that appeal, and if the ban was perm or not to begin with

[opaque palm]

So is there anyway for my appeal to be read faster? I was falsely banned

[umbral star]

it was denied

[near halo]

yo could my friend get unbanned from rustoria cord the only reason he was banned bcs he got hacked and a thing sent a scam link and he got banned his @ is cheetos#7864 hes tryna get vip for rtg but cant bcs hes banned

[umbral star]

but would hacker association be a perm?

[north crest]

it would not be

[umbral star]

ok thanks

[opaque palm]

I got banned for the samething man

[umbral star]

fr

he snaked me and another guy and toggled

[tawdry jetty]

!appeal Send him the appeal website.

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[north crest]

it depened per case though, if you want me to check, dm me your steamID and I can look for you

[umbral star]

ok give me a second

[opaque palm]

could you check mine as well?

[north crest]

yes I can

[opaque palm]

ty

[umbral star]

how would i dm you?

[near halo]

can sum one help me i got banned ona server for nuin

[umbral star]

just add you?

nevermind

[tawdry jetty]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[opaque palm]

Love how I get perm banned for hacker association but they had 0 proof lmfao

[near halo]

same

[tawdry jetty]

If you received a hacked association ban that means that you have someone connected to you that has indeed been banned for “hacking”. @opaque palm @near halo

[opaque palm]

k

[near halo]

i know but nun me mates were there i nabour i think were they roofed camp me

[vagrant hamlet]

!ticket

[marble mantle]

Hey, @vagrant hamlet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[vagrant hamlet]

/ticket

[marble mantle]

Hey, @vagrant hamlet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hearty raft]

!ticket

[marble mantle]

Hey, @hearty raft

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[cursive thicket]

!ticket

[marble mantle]

Hey, @cursive thicket

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[cursive thicket]

/ticket

[marble mantle]

Hey, @cursive thicket

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[vagrant hamlet]

!appeal

[marble mantle]

Hey, @vagrant hamlet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[opaque palm]

Any admins that I can talk to in a VC?

[wicked cairn]

/ticket

[marble mantle]

Hey, @wicked cairn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wicked cairn]

!appeal

[marble mantle]

Hey, @wicked cairn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[stiff seal]

someone help me plese

please

i have been here for 20 minutes

[tawdry jetty]

What’s up?

[stiff seal]

i need to talk to someone

[tawdry jetty]

I can’t hop in VC but I can type, what’s your issue? You can DM me if you wanna talk about it privately.

[candid scaffold]

Can you not get an extra shop point if you're subsribed to youtube?

[near halo]

Any eta on the shop fix?

[wanton spoke]

/ticket

[marble mantle]

Hey, @wanton spoke

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wanton spoke]

!appeal

[marble mantle]

Hey, @wanton spoke

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[tawdry jetty]

!vipissues @stiff seal

[marble mantle]

Hey, @stiff seal

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[kindred plinth]

!ticket

[marble mantle]

Hey, @kindred plinth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[vale stream]

Hi i need help with something in game, who do i contact?

[peak arrow]

!vipissues

[marble mantle]

Hey, @peak arrow

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[tawdry jetty]

What’s your issue?

[kindred plinth]

Can you respond to my support VIP ticket please

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[bright tulip]

Hi i need help with something in game, who do i contact?

[summer spindle]

I have been waiting for 4 hours on a vip ticket pretty sure the dude is sleeping one of the mods said it was the middle of the night for the vip support mod

[tawny belfry]

A group of cheaters atleast 3 ppl cheating (we were clapping them, then an hour and a half later they dont miss any shots and know where we are) Rustoria.co - Us Mondays PLEASE HELP they live close to us

[peak arrow]

i just wanna play man

vip aint working

[winter atlas]

!ticket

[marble mantle]

Hey, @winter atlas

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dense oar]

/ticket

[marble mantle]

Hey, @dense oar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[winter atlas]

Hey I need a mod to help me rq I keep getting disconnected for "scripting" but I am not scripting. Can I get some help on where to go or what to do

[restive bear]

hey i cant link my discord

[torpid girder]

!appeal

[marble mantle]

Hey, @torpid girder

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[marsh dagger]

!ticket

[marble mantle]

Hey, @marsh dagger

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[marsh dagger]

!appeal

[marble mantle]

Hey, @marsh dagger

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[steep sluice]

wow

im offended

This is a very rude individual

[near halo]

My friend has a Player With Hacker Prohibition message, but does not display the remaining time remaining
I'm marked "ban evasion" prohibited.

Is this ban permanent?

[worthy latch]

i need an admin

[chilly citrus]

i need help couple months back one of my friends invited a friend to are clan i didn't know who he was and 2 hours later i get banned for playing with a hacker

[compact parcel]

!appeal

[marble mantle]

Hey, @chilly citrus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[worthy latch]

i need admin there is a cheater

[chilly citrus]

i did submit an appeal im just wondering when ill get unbanned

[worthy latch]

so many people f7nd a guy

[compact parcel]

!ticket

[marble mantle]

Hey, @worthy latch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[compact parcel]

F7 sends the information to facepunch,
/ticket sends the information to our administrative team

[worthy latch]

i did

some please look at it

can u drag me

@compact parcel

PLEASE

[brittle cobalt]

there prob looking at it chill

[worthy latch]

naw

[brittle cobalt]

hes banned

[worthy latch]

its just i keep dying losing kits

bet

[wispy dirge]

On the 3x right?

[brittle cobalt]

yeah bull

[wispy dirge]

He's banned.

[steady wave]

you guys banned me and told me to come to the server, my tag in game was YG marsh^S8N

[wispy dirge]

https://discord.gg/AHxMnEk3

[steady wave]

i dont have a mic btw

i can type

slammed that shit so hard when i got banned XD

and the fucking fight.

[modern wyvern]

When will shop be back up

i was planning to splurge my points

but apparently not this wipe

[wispy dirge]

#announcements message

Should be good once the server restarts.

[modern wyvern]

aight bet

thanks

[tribal lantern]

I got a ban on player with hacker. Is this permanent?

[wispy dirge]

?appeal

[marble mantle]

Hey, @tribal lantern

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[steady wave]

@wispy dirge my boy im tryna hop back on the server.

[wispy dirge]

Please file an appeal, they are a case by case basis.

[steady wave]

ive been waiting here

[wispy dirge]

When an administrator is free they will drag you, or DM you.

[steady wave]

you told me to come to the discord.

no dude I WANT TO FUCKING PLAY

@wispy dirge how long is this going to take, i just got false banned and im really bored

my homies got association banned too dude like wtf.

[tribal lantern]

I got a ban on player with hacker. I appealed, but he refused. Is this permanent?

[stone bridge]

i would like to report a player for hacking he has now double headshot my entire team 4 times

[steady wave]

i have no mic cus i raged.

[light anchor]

yo i got banned for charge backs? all i did was cancel my vip subscription after a month of having it also i cant ban appeal bc for some reason i cant log into my steam acc on a web browser but if we get into a call i can provide any evidence you need

[steady wave]

@compact parcel

I dont understand why you wont check me, i can screenshare you can check all my shit

plus i cant hear you very well you need to speak up.

@wispy dirge can you get a competent admin?

[light anchor]

dude shut up

[stone bridge]

plus there team is yelling very inappropriate things at us like kill yourselfs and other stuff along those lines

[stray marsh]

!ticket

[marble mantle]

Hey, @stone bridge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[light anchor]

!appeal

[marble mantle]

Hey, @light anchor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[prime bone]

!appeal

[marble mantle]

Hey, @prime bone

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[jaunty portal]

Congratulations to our country for banning games on a large scale

[tulip grotto]

Itt is no longer giving 3x points on the US3xNoBP, I think it is supposed to go until restart?

[past coral]

.

[steady grail]

Any admains here?

[tough bane]

Hello mate, if you need any support or want to get in touch with someone from the Staff feel free to private message me or join in #368790610783764480.

[steady grail]

Hi, Nulear I am already here.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

hey my rustoria failed to link

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[noble perch]

Yall staff are pathetic

[tribal lantern]

I got a ban on player with hacker. I appealed, but he refused. Is this permanent?

[exotic thistle]

mostly shouldn't be permanent

[exotic thistle]

uhm, I think the opposite

[near halo]

i donated to get your Elite package. and its been about an hour. i got the building one too and that went though but i still dont have access to the Elite

[exotic thistle]

any vip issues you having, you can go on #payment-support

[tribal lantern]

I don't understand. Can you tell me again?

[hybrid owl]

/TICKET

[marble mantle]

Hey, @hybrid owl

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hybrid owl]

any admins on

[stone bridge]

si i put in a ticket but can someone please mute tyrone on the eu rustoria 3x max 6 no bps server cuz he keeps spamming in chat and its getting annoying he has been doing it for the last 15min

[exotic thistle]

mostly ban associations for playing with cheaters are not permanently, but anyway you can check if is any timer showing you whenever you try to log in to the server or if they gave you any date/time when they denied your appeal, also I can't help you much with this since I am not an admin except telling you to look into those things!

[exotic thistle]

I am not an admin, somehow can i help you?

[hybrid owl]

nope

related to an exploit, need a player banned

[exotic thistle]

would be nice if you put a ticket in-game so admins can look into!

[tribal lantern]

No timer or date.

[steady grail]

Any admians here?

Any admins here

[exotic thistle]

I am not an admin, anything I can do for you?

[steady grail]

Hi Olee its me

My friend got vpn banned

In US medium

[exotic thistle]

ohh well , your friend have to make an appeal on https://bans.rustoria.co/ , or you can let your friend steamid here just in case any admin is free and want to look, i see that often

[steady grail]

76561199147634324

Here is his Steam ID thank you !

[clear scroll]

@neat pumice im still banned, if you could please respond in dms that would be great

[tribal lantern]

I got a ban on player with hacker. I appealed, but he refused. Is this permanent? The time, the date, isn't coming up.

[verbal sierra]

Vladimir Vladimirovich Putin on team [putonas] on the solo/duo/trio 5x is just blatantly walling/scripting. Everyone is attempting to F7 him but he (and possibly the rest of his team) isnt even trying to hide the fact that he's walling and scripting. He has vac bans on record

[exotic thistle]

report him via /ticket add in-game

[marble mantle]

Hey, @verbal sierra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[unborn tendon]

dear admin why i cant appeal

[pure sinew]

when should the shop be working again?

[glossy blade]

Lmao accidentally bought 100 rope

[sinful hawk]

hi today i was banned from playing chater while playing on our main server but unfortunately i didn't know that my friend was cheating please unban me i never want to be an alliance with cheating https://steamcommunity.com/profiles/76561199104469338/

[native tusk]

Why am I being banned because my friend in grub got banned?
https://steamcommunity.com/profiles/76561199197113580/

[hot bay]

hello, I was kicked out of the game due to hacking, although I didn't use it around 11:30 today. Can you explain why and why I got banned? Please I want my account not to be banned. https://steamcommunity.com/profiles/76561199159407607/

[soft nova]

rustoria medium ticket check please

so fucking boring to fight there kids

[versed nebula]

!appeal

[marble mantle]

Hey, @native tusk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[versed nebula]

!appeal

[marble mantle]

Hey, @sinful hawk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[sinful hawk]

sorry boys

[near halo]

any admins here that aren't taking a piss?

[dusk oyster]

What do you need help with 🙂

I’m not a admin but I might be able to help

[sharp knoll]

what the fuck i claimed my kits to get nothing

what the actual fuck

@stray marsh

please help @echo venture

[dusk oyster]

The admins don’t interfere with other players gameplay

Also please don’t ping the admins

@sharp knoll

[cold furnace]

i need an admins help

i have video proof of a cheater

he keeps door camping me and taking my stuff

can anyone tell me how i can contact and admin

[carmine ice]

any admin online?

there is a guy using a one-way textures glitch got a nice screenshot of it

[near halo]

do /ticket in-game and you will be able to report it

[carmine ice]

yea and how to add a screenshot there?

[olive fiber]

any admins on to make sure i get unbanned on wipe time cause sometimes it says it does but then and admin has to change it

[mental leaf]

Your unbann should happen automatic

[olive fiber]

nope im still banned

it said i was supposed to unbanned at 11AM uk time

[dusk oyster]

!report

[marble mantle]

Hey, @cold furnace

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[olive fiber]

i try loading on server and it just says banned

[dusk oyster]

Bans can take up to 15min to go through the system, same applies for unbans

[olive fiber]

huhhhhhhhh

damn

[icy linden]

Hey Rustoria Support! One of my clan mates got a weird BAN a few hours ago, we believe it to be a type of VPN ban? Basically it was not announced in chat and it only occurred after he turned on VPN. He's steam ID64 is 76561199147634324, I am here on discord to sort this out on his behalf.

[olive fiber]

why cant he join himself lol

[dusk oyster]

!appeal

[marble mantle]

Hey, @icy linden

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[dusk oyster]

Tell him to appeal through that link

[olive fiber]

all the good build spots are gonna be takennnnnnnnnn

XD

[steep mountain]

I was blocked for playing with a cheater in the team,but I didn't know that he was a cheater,what should I do ?

[tough bane]

?banappeal

[marble mantle]

Hey, @steep mountain

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[icy linden]

Are there any admin's available at this moment?

[icy linden]

My clan mate is from Singapore or something, he has never used Discord and does not speak English very well.

76561199147634324 When an Admin is free, would him/her please check if this ID is just an VPN ban or mis-ban?

Appreciated

[dusk oyster]

As I said before tell him to appeal here https://bans.rustoria.co

And a admin will review it in 1-3 business days

[carmine ice]

btw is it normal that your servers are full of cheater? xD wtf is this

if some admin comes on soon

please go eu main xD and do your fucking job... its hilarious...

even worse than facepunch servers... and those are unplayable for sure... but yours beats that by 10x

[icy coral]

I got banned for over teaming recently and all i did was give some people some building mats. Which i dont think is resonable to ban for that. We didnt even give them a team invite or anything.

it was on Rustoria 5x S/D/T

[knotty talon]

!appeal

[marble mantle]

Hey, @icy coral

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[raven mist]

Lemme take a look

[raven mist]

Should be good to join again.

[icy coral]

@raven mist can you look into my appeal please

[wispy loom]

Are you still having issues with this?

[orchid lake]

I had to use a vpn to fix and connect last night I'm in queue rn without a vpn so I'll tell you if it's fixed

[wispy loom]

Sounds good, feel free to tag me if it isn't resolved yet

[orchid lake]

Alright ty

[icy linden]

Thank you sir, have a great day and take care!

[raven mist]

You too!

[bleak inlet]

I've just joined the server but got disconnected for playing with hacker?? Can a mod fix this please, i think i've never played this server before

[raven mist]

Try to reset your router

[raven mist]

Whats your steamid64?

[bleak inlet]

My steam name is: Joe Biden's Neighbor

[raven mist]

!steamid

[marble mantle]

Hey, @raven mist

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

Please use this ^

[bleak inlet]

When I click on it it says Error 502...

[wispy loom]

Seems like it's still down due to a part of our infrastructure being redeployed

Could you link Shenzyyy your Steam profile link please?

Steam client -> Profile -> Copy Page URL

[bleak inlet]

https://steamcommunity.com/profiles/76561199073139548/

this??

[wispy loom]

Yes

[raven mist]

Tnx!

Ill look into it jarne

[bleak inlet]

thanks

[scenic escarp]

Looking to appeal playing with hacker ban

[wispy loom]

!appeal

[marble mantle]

Hey, @scenic escarp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[raven mist]

@bleak inlet should be good to join again!

[bleak inlet]

alright ill try it

[orchid lake]

It's a sever side problem, my Internet is fine and so is my pc. Every other server I joined last night was OK but when I joined EU long i couldn't do anything. Also I get banned almost every night for no reason and have to wait in the support vc to be unbanned.

[bleak inlet]

It worked thanks so much, mods ❤️

[frank prawn]

think we found a cheater on eu main

<@&274971100184576010>

[tacit current]

Make a ticket in-game using /ticket add

[frank prawn]

/ticket add

[marble mantle]

Hey, @frank prawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tacit current]

In-game, not on the discord.

[frank prawn]

done

can my ticket get responded too?

sick of living next to a cheater

[balmy cypress]

It will as soon as we get to it

[balmy cypress]

It appears you made a ticket saying "cheater" - going to need a little more info than that

[frank prawn]

how do i respond

[near halo]

admins who ever replyed to ticket in eu small (ticket 165) it was in global chat

[balmy cypress]

Make a new ticket, please put the players name

[frank prawn]

done

plz respond we cant be done with this cheater

[tacit current]

You're going to need to be patient - You are not the only playing making a report.

[ocean root]

!appeal

[marble mantle]

Hey, @ocean root

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

https://tenor.com/view/cat-cute-kitten-tail-suck-tail-gif-21243409

[pure sinew]

please fix shop

[raven mist]

#feedback-suggestions message

[pure sinew]

[hallow stump]

why is @copper harbor muted

@raven mist ^^^^^^

in discord

[raven mist]

[pure sinew]

hello we need support please

[hallow stump]

can you drag us 3 into a call

[raven mist]

Whats the issue?

[pure sinew]

igor would like to know why he is muted

[raven mist]

Im not on pc . Fezl free to dm

[pure sinew]

and how long for

okay

[raven mist]

So you 3 need support because he got muted?

[balmy cypress]

Does not need you both in the support call too

[pure sinew]

ok

[hallow stump]

we there for emotion support

[raven mist]

#general thanks

[hallow stump]

he gets abit shy some times

[hallow stump]

we are a trio and we stick next to each other all the times and igor gets abit shy sometimes so we are there to help him abut if he gets shy

[raven mist]

If i check feedback channel, doesnt really seems to be shy is he?

[hallow stump]

listennnnnn that was a one off but when he speaks he gets shy and in feedback he was in a mood cause i beat him on farming simulater

[raven mist]

He'll be unmuted in 1 hour +- . Can come in and be respectfull next times.

[wicked aspen]

eu main down

[smoky hedge]

cxc just booted off the server lol

eu main down

[raven mist]

Looking into main

[tawdry jetty]

If Igor is muted then don’t speak for him, he can do so himself when he’s unmuted.

[hallow stump]

can u unmute him so he can speak cause he got muted for no reason

[tawdry jetty]

No.

[hallow stump]

yes

[sullen cove]

pretty sure #feedback-suggestions shows it all.

[hallow stump]

tbf its kinda true

[kind comet]

can you sort out the power on rustoria eu long

[hallow stump]

oh no more problems

[kind comet]

i turn off the power to my turrets but they seem to be still on

[raven mist]

We understand the frustration about the shop not working, but telling us we're slacking when you have no idea what happends backend is just wrong. Everyone is doing their best

[smoky hedge]

is it possible that its ddos

[hallow stump]

OK i understand ur frustrated to but what u gonna do make another 5x points multiplier so everyone can buy 9000 m2s after 1 night of afking????

[torpid briar]

Titan, I was about to ask the same thing. Theres some big latency for electricity on EU Long

[hallow stump]

OHHHHHHHHHHHHHHHHHHHHHHHHHHHHH more problems

[candid goblet]

wtf with rustoria eu main

[near halo]

No need to come in here trying to cause problems

[hazy vortex]

How eu main getting shut down multiple times everyday, it's so annoying man

[raven mist]

@hallow stump last warning

[hazy vortex]

Everytime I am outside too wtf

[torpid briar]

Any idea of whats causing it?

[raven mist]

@torpid briar we'll need to check this

[torpid briar]

Alright thanks

[hallow stump]

very sorry im trying to make a point and in the polites ways pelase can yo not get involde ik its your job and im not trying to causes problems i want to make my point clear

[feral eagle]

i had 2 sars and 1 thompshon 3 meds 1 high wall hazmat in safezone on my body when server crashed but i died in safezone and i wanted to go get them back if server getting restert i lose everything? i just started playing on the server 2 hours ago got these things and wanted to get my start nicely

now i lost everything because this crash..

[hazy vortex]

I was outside full kit, I always get looted before I get back on or somehow lose everything...

Shit is so annoying man

[sullen cove]

angry kids who lose their items for you mate.

[feral eagle]

so nice dude at least u have things in ur base i didnt even have a base i just started playing i was happy i got something and now guess what i have nothing again

so nice

[raven mist]

Eu main booting back up

[candid goblet]

will rollback to eu main?

[near halo]

You have made you point and as Shenzyy said everyone is doing their best this week to resolve these issues. There is no need for you to come in and saying things such as " OHHHHHHHHHHHHHHHHHHHHHHHHHHHHH more problems"

[finite plinth]

people with better discord are losers

[worthy coral]

Kid on 5x no BPs blatantly cheating rn and is bragging about it in game chat

sick one

[tawdry jetty]

#general If you don’t need support.

[tawdry jetty]

!ticket

[marble mantle]

Hey, @worthy coral

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[worthy coral]

shit never works man

[wispy loom]

We're aware of this issue and it's unfortunately nothing we can do about
It's caused by how the servers process things. With a lot of active players, there can sometimes be a delay with these sort of things

[hallow stump]

okay very sorry i hope everyone got my message is it possible to forward my message to ryan and luke so they understand that us rustoria players feel your servers are great but stuff like this will lose players i just want to make this clear

[wispy loom]

EU Main is back up
connect main.rustoria.uk:28015

[white lake]

is the vip shop down?

[raven mist]

Ofcourse they know. We do communicate, you should know that by now :)

[wispy loom]

!donatelink

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[wispy loom]

Store is up and running 🙂

[white lake]

i bought vip and i havent gotten an email confirming the purchase, has been abt 15 min. i usually get the email right away but its not even saying i biught it

[hallow stump]

i just want the best for the server i use to be staff for and the servers i am staff for and do what the people want

[wispy loom]

Is the money withdrawn?

[white lake]

yes it is but when i go to purchases for my acc on th e site it doesnt even say i bought it

[wispy loom]

All right, please make a ticket in #payment-support so we can help you further

[raven mist]

And you think we do not want that?

[near halo]

Bruh shop broken? Still

[wispy loom]

The shop is not functional on certain servers yet, we're working on getting them working across all servers again asap

Apologies for the inconvenience

[sick knot]

😦 /S still down REEEEEEEEEEEEEEEEEEEE

[hallow stump]

i just want the best for you guys cause its a good server and that if there loads of problems then thats when people think they not good servers as problems keep happening you get what i mean i dont want to make problems but im trying to help you out

[tawdry jetty]

#support message

[solemn lintel]

Im stuck in Rustoria Eu Long at watertreatment house where you can put the fuse in. The door doesnt open so i am stuck here, can you do anything about it???

[unique dew]

flip the switch

and try the button

[solemn lintel]

dooooesnt help

i've waited 20 min to someone open the door

[white lake]

made the ticket

[raven mist]

Helping us out behaving like that in support? Not helping at all. You will have issues at times. But they're always being addressed and worked on.

[wispy loom]

Perfect, someone will be able to help you with this shortly

[solemn lintel]

@raven mist is there something you can do about it?

or admins cant help with that

[wispy loom]

We're aware of this issue and it's unfortunately nothing we can do about
It's caused by how the servers process things. With a lot of active players, there can sometimes be a delay with these sort of things

[hallow stump]

im sorry about that but that what igor said and i put that in my message if you read them but you deleted them

[solemn lintel]

Soo im just gonna keep waiting or sucide and do another 30 min start

[wispy loom]

See if you can hit the buttons a few more times and wait a few minutes

As far as I know it's just a huge delay

[solemn lintel]

...

[hallow stump]

get your team mate to help u

[finite plinth]

Alr so i know the shop is down, yall thinkin is gonna be fixed by wipe?

[tawdry jetty]

Will be fixed as soon as possible. No current ETA but as fixes role out it’ll go in #announcements

[finite plinth]

bet

[solemn lintel]

@hallow stump k no teammate

[hallow stump]

then get friends

[solemn lintel]

all afk

[hallow stump]

lol

[solemn lintel]

1 has to clean room, and 3 fat guys dont know

[hallow stump]

[shut bloom]

if someone was to ddos me when im not on rustoria but they play rustoria can they get banned?

[hard sigil]

vxlks ur dumb, get unbanned first

[shut bloom]

headass

luca dont let me spill

[near halo]

luca ddossed vxlks

[solemn lintel]

wait does vip have a special rank in discord?

[hard sigil]

i didnt

[near halo]

he did

[unique dew]

donator

[wispy loom]

It does

[shut bloom]

I HAVE PROOOOF

[wispy loom]

!link

[marble mantle]

Hey, @solemn lintel

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[solemn lintel]

can i have it?

[near halo]

rip that pussy hey

[solemn lintel]

got it

[near halo]

could i get help removing a door at our base?

[wispy loom]

What kind of door? You should be able to pick it up probably

[near halo]

the kid in our team placed then logged off and wont reply at all, so we kicked him and he just went afk for like 13hrs in game

[wispy loom]

You don't know the code?

Or is it a key lock

[near halo]

we dont know the code, like i can prove its my base but that door we cant close or open

[fresh hill]

theres also a ladder hatch he placed

[tawdry jetty]

Admins don’t interfere with gameplay. You’ll have to blow it up, guess the code, or get the code from him.

[white lake]

or pick out the wall

[near halo]

alright

[fresh hill]

we cant he placed the frame

[near halo]

thx lol its HQ so itll be alot

[copper harbor]

Im Disgusted. @raven mist

[hallow stump]

[tawdry jetty]

If you don’t need support go to #general

[raven mist]

Anything else i can help you with?

[copper harbor]

Yes.

Shop.

[raven mist]

Sure, whatsup.

[copper harbor]

im very sorry wanna come gamble with us?

[fresh hill]

@raven mist applications are closed right

[raven mist]

Applications for what?

[fresh hill]

mod

[raven mist]

#general , tnx

[copper harbor]

mark won 60 dollars on roullete and hes sending me 1£ wanna come

[solemn lintel]

there goes 800 scrap ....

[tawdry jetty]

Website appears to be down for applications, will be back up as soon as possible.

[fresh hill]

ok thanks

[fresh barn]

how do i make a ticket

[torpid briar]

Did anyone checked the electricity on eu long ? It's pretty annoying :p

[tawdry jetty]

!appeal If you’d like to appeal your ban the steps are below.

[marble mantle]

Hey, @noble ermine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[tawdry jetty]

Wait about 5-10min then try to appeal again.

[raven mist]

Whats your steamid?

You should think harder mr Gummies

No need to. Not on pc. Think about it, ban evasion. Do you have any banned accounts?

[torpid briar]

Did anyone checke the electricity on eu long ? It's pretty annoying :p

[raven mist]

No need to

Oh it does.

You are just in denial

Because, you are ban evading. Simple

[atomic grotto]

yes please <@&874995535881326632>, it's just impossible to bag people and loot cards because of that

[raven mist]

You surely are! :)

[atomic grotto]

oh Gummies in server everybody laugh when they saw you are ban evasion

[raven mist]

Because. You. Are. Ban. Evading

[balmy cypress]

You are ban evading, its good to see you are unsure how we caught you but we definitely know. No point in denying it my friend.

[raven mist]

Thats okay, just appeal your ban on bans.rustoria.co and it will be looked at by the admin who banned you. But dont get your hopes up high!

[atomic grotto]

buts please admins take time for fixing electricity in eu long ! thank you !

[raven mist]

Suprised it wasnt your brother

Proof of what?

No need proof, got enough proof you're ban evading.

[balmy cypress]

I've muted you now, you are ban evading.

Making up stories is not going to save face, I just hope your teammates can see through the stories too.

[mint crater]

@raven mist i got banned but i am 100percent that i didnt cheat or script what should i do rn？

https://steamcommunity.com/profiles/76561198818346401/

[indigo dock]

@raven mist i have a question

[tawdry jetty]

Why do you keep tagging people, what’s your question?

[raven mist]

Appeal on bans.rustoria.co

[atomic grotto]

please guys what about electricity fixing in eu long ? 😢

it's about 4 hours now

[mint crater]

on website or disc

[white lake]

I’ve been waiting for my vip for over an hour now and no one has responded to my ticket

[tawdry jetty]

Seems to be a delay, it’s known though so hopefully fixed soon.

[white lake]

My money is j gone w no vip or email to say I bought it

[atomic grotto]

ok thanks Matt for answer, just waited for it ! good game and have a good day guys

[indigo dock]

nvm

[tawdry jetty]

Np, we apologize for the inconvenience.

[oblique sage]

I have a question

[tawdry jetty]

Sup

[oblique sage]

Why exacly did i get banned i legit never use chat or voicechat and i die in almost every single fight :/

[tawdry jetty]

!appeal Follow the steps below if you’d like to appeal. Admins don’t have to disclose information about your ban. Whenever you try to connect it should tell you the reason why you were banned.

[marble mantle]

Hey, @oblique sage

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[oblique sage]

it just says banned

[amber echo]

how long till i can use discord kit

[wispy loom]

Could you make a screenshot of the kick message?

[wispy loom]

If you just linked it might take a few minutes to sync

Make sure to type /auth to finish verification

[autumn dagger]

can someone fix turrets on eu long?

[oblique sage]

sure

i died yesterday in the underground trains and i logged of after and i tried to log on today and i just said banned

[atomic agate]

admins

[wispy loom]

#support message

[atomic agate]

why switches and drons,elevatros,puzzle monuments are broken doesnt work

[torpid galleon]

YIOOO

cards arent working

on munumentts

[olive fiber]

when is /s getting fixed

the shop is so broken we getting points for nothing

[white lake]

my ticket was closed but there was no resolution?

i still dont have my vip

[balmy cypress]

Make another

[torpid galleon]

dappn — Today at 4:08 PM
YIOOO
cards arent working
on munumentts

[balmy cypress]

Should be soon.

[torpid girder]

!appeal

[marble mantle]

Hey, @torpid girder

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

I was muted for 6hrs its been like 14 hrs

And still muted

[earnest patio]

!appeal @near halo

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[rich parrot]

Is the administrator there? I want to report cheating

[earnest patio]

!ticket @rich parrot

[marble mantle]

Hey, @rich parrot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dense oriole]

@near halo Hey, can you join waiting for support?

[near halo]

Ok

[near halo]

im in

[lime portal]

hello, vip auto-renewal has occurred. how can i cancel this transaction and get the money back?

[tawdry jetty]

#payment-support

[tawdry jetty]

!vipissues Below you can see the details about our refund policy.

[marble mantle]

Hey, @lime portal

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[tidal beacon]

!ticket

[marble mantle]

Hey, @tidal beacon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tidal beacon]

hello can i get some help with a bug with smart switches and turrets ?

[rich parrot]

能看懂中文吗？

[wispy loom]

请在直接消息中与Nezuko交谈

[hollow valley]

admin

[tawdry jetty]

Not a Admin but maybe I can help, what’s up?

[hollow valley]

@tawdry jettyI want to report it. Is that okay

[tawdry jetty]

!ticket

[marble mantle]

Hey, @hollow valley

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[obsidian dagger]

why is /s not working on the 3x?

/shop*

[white lake]

is there anyone else that is payment support

[near halo]

u told me to open a ticket but it got closed with no response lol

[white lake]

I bought vip 3 hours ago and still don’t have it yet it took my money

I’ve been asking for help for 3 hours

[near halo]

my vip hasnt been working for almost a week

[white lake]

Alr have made 2 tickets w no resolution

[raven mist]

Try to make a new ticket and luke will help you asap

[tulip grotto]

@fossil igloo are there any plans to fix the rustoria link for youtube? it hasnt been updated to meet minimum google security requirements so it is blocked. will we be able to link it in the future?

[raven mist]

Luke will get back to you asap

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[raven mist]

#payment-support

[fossil igloo]

Sir im no longer working here you gotta tag @echo venture

[light mantle]

lol oh no. hes gonna tag ryan

[sage barn]

Hello , I never ddos threatened anybody , and for some reason I keep getting disconnected for DDOS threats.

[tulip grotto]

my apologies, thanks

[sage barn]

Can anybody help me on god Ian do shit

[tawdry jetty]

!appeal

[marble mantle]

Hey, @sage barn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[sage barn]

Wow.

So I gotta waste my time to get unbanned when I did nothing alright

[raven mist]

Whats your steamid64@sage barn

[sage barn]

STEAM_0:0:201043767

[atomic girder]

Why did I report the evasion of the ban as the admins of the players = regardless

[sage barn]

Stupid I been killed by hackers all wipe and I get banned for something I didnt even do

[raven mist]

Checking , one min

[quasi epoch]

<@&274971100184576010> I paid for vip and im sat in que?

[tawdry jetty]

#payment-support

[atomic girder]

@raven mistWhy did I report the player who evaded the ban and he was not banned

[raven mist]

Maybe he was not evading a ban? I have no idea what you're talking about

[atomic girder]

You are not fair at all

[raven mist]

Where did you report?

[atomic girder]

I send a ticket in the game

[raven mist]

What server?

[raven mist]

Should be good to join now, can you try to join ingame?

[atomic girder]

@raven mist

[raven mist]

Yes, what server?

[atomic girder]

Can I talk to you in private

[quasi epoch]

Whats that?

[brittle plank]

this guys doing spam someone can mute him

[raven mist]

Sure pm me

[brittle plank]

shenzyy

can you mute him he doing spam in chat

[raven mist]

What server?

[brittle plank]

10x rustoria

[raven mist]

Us , eu?

[brittle plank]

eu

[sage barn]

thanks I got in shenzy

@raven mist

[near halo]

there's a guy advertising a gambling website on trio 5x US

[atomic girder]

I sent you a private message@raven mist

[raven mist]

Awesome

[hushed ledge]

Yo shenzyyy

[hushed ledge]

is luke online?

[near halo]

if any admin can ban this guy, that would be nice

[raven mist]

How is that a gamble website?

[near halo]

it legit has it in the name....

and i just looked it up its a scam site for gambling

[raven mist]

No? Its a website to help you to stop gambling

[bitter mango]

says be aware if gambling lol

[north crest]

be gamble aware

[merry condor]

hello im trying to join the server but the screen wont go away

[north crest]

and a .org is generally for non-profits

and educational sites

[north crest]

what screen are you getting

[merry condor]

the one at rtg-ukn

the beginning screen

[near halo]

the 5x eu shop doesnt work

[white lake]

Any clue when Luke will be on?

Or b able to respond

[hushed ledge]

can any admins que skip my mate he bought vip on friday and still hasnt recived it

[white lake]

On my ticket

[hushed ledge]

ggg

[obsidian dagger]

cheater on 3x

[marble mantle]

Hey, @obsidian dagger

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dark panther]

@raven mist why is the shop not working in 5x

[simple grove]

why does it take so long to fix the /shop

[balmy radish]

<@&874995535881326632> i can do /bgrade on the 10x server
it say that i dont have the promission for that

[wispy loom]

Are you trying to access bgrade 3 and 4?

That's locked to certain packages that you can purchase

[balmy radish]

3

[dark panther]

@wispy loom

whats wrong with the shop

in 5x

[wispy loom]

We're working on getting the shops working across all servers asap

[dark panther]

how long is it going to takew

[wispy loom]

It has to do with the infrastructure redeployment as stated in #announcements

[balmy radish]

i cant do /kit steam too they sayed that i dont have promission

[wispy loom]

Try /auth again

[balmy radish]

i got the steam rank and i did it already

[wispy loom]

You can only use bgrade 1 and 2 if you don't have a package that grants access to 3 and 4

[wispy loom]

No ETA on this unfortunately

[dark panther]

k

[balmy radish]

@wispy loom its fixed thanks

[eager sable]

where do i appeal i was literally banned for no reason

i got banned for exceeding group limit I had no more than 3

where do i speak to an admin

[north crest]

!appeal

[marble mantle]

Hey, @eager sable

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[eager sable]

WHERE DO I FIND ADMIN FOR 5x no bp Rustiora.co

I wanted to submit a ticket

[worn ridge]

!appeal

[marble mantle]

Hey, @worn ridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[normal rapids]

@marble mantle can I show one of the mods my computer and share my screen because I want to be unbanned

They perm banned with no proof and I wanna play rustoria

[eager sable]

!appeal

[marble mantle]

Hey, @eager sable

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[eager sable]

Trash Fuckin Server! banned for Exceeding Team limit for 2 Days and I didnt even exceed the team limit

Wont even tell me how they came to this dumbass conclusion

[hollow compass]

seems like a whole lot of admin abuse going on here today!

[eager sable]

are there no admins for 5x rustioria.co no bp

[hollow compass]

@eager sable make a ban appeal and wait bro

[torpid briar]

Apparently the electricity on EU Long has some latency again, quite annoying ngl :p

[eager sable]

I did on the the website but its literally ridiculous. My code is impossible to guess and i had 2 people on with me the whole wipe, then i add my one boy who barely played i step away for a couple hours and come back banned fuckin annoying

grinded all night and come back banned for no fuckin reason and there is 0 admins to talk about, they wont even give me the reason behind exceeding team limit , which i need to hear because this is absolute bullshit

the appeal takes 1-3 days to respond and by then my 2 day ban will be over and the wipe will hit fuck this server

[normal rapids]

Same^

They denied my appeal too

[eager sable]

nah like im actually fuckin salty af rn

[normal rapids]

So I’m messaging the head mod

Ik

[eager sable]

for which server

[normal rapids]

Zeus 5x bps mon through thurs

[eager sable]

i swear to god if they dont unban me today i will never play rustoria again

[torpid briar]

they probably did it for a reason flee, and if it's a mistake just appeal and wait theres nothing else to do

[normal rapids]

I have fucking 1k hrs on that one server

[eager sable]

it is a mistake

100 percent

[torpid briar]

then appeal and wait, its how it works. Even if you find it annoying

[normal rapids]

Mines too I was chilling prim in my base and logged off because I was going to get on later and I was banned for scripting

[eager sable]

no doubt hands down, if i was teaming or teamed fine ill take my L for a 2 day ban its nothing, but i literally did not

and i cant accept it.

[normal rapids]

I had not been in that server for but ten mins and had no gun

Also had not been on ina month and they say I’m scripting with no weapon

[torpid briar]

Apparently the electricity on EU Long has some latency again, quite annoying ngl :p

[normal rapids]

It’s because the kids report u mas because they have a whole 8 man and tell chat to report and they report u and then they say your scripting

Mods don’t care they don’t even get paid

Fucking stay up all night and day fatfux and don’t care

[raven mist]

Hey there , We do not ban players because theyr being mass reported, you simply got banned because you got caught cheating

[raven mist]

Whats your steamid?

[hallow stump]

hello

[raven mist]

Do you need any support?

[hallow stump]

maybe who knows

[torpid briar]

Theres still some problem with electricity on EU Long, anyone looking to fix it ?

[raven mist]

Dm me regarding that, ill look into it further and update you in dms

[glacial violet]

Здравствуйте

У меня за этот месяц сняли деньги

Просьба вернуть мне их

Я не давал согласие на повторное снятие

Я не играю на вашем сервере больше

[eager sable]

i need support

[tawdry jetty]

What’s up?

[eager sable]

i was banned for teaming on rustoria 5x no bp and i know for a fact 100 percent i did no such

i have a 2 day ban and i know its not long but i do not deserve this

[tawdry jetty]

!appeal follow the steps below to appeal. Having open TC’s you’re auth on, cycling members improperly, there’s a lot of things that can trigger a automated ban from the server. Feel free to appeal below and explain what happened.

[marble mantle]

Hey, @eager sable

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[eager sable]

i did not cycle members at all

stood with the same people

and I never seen being able to auth on tc causing someone to get banned only codes

[raven mist]

^

[eager sable]

so if i click on a tc on a decayed building to check whats inside you get banned ?

[raven mist]

Nope

[eager sable]

yea so I have no reason to be banned I did absolutely nothing wrong i followed the rules to the T

[raven mist]

Im still waiting for your steamid

[eager sable]

sorry i got you right now

76561199145999526

[raven mist]

Thanks , i'll take a look

[eager sable]

thank you so much

[raven mist]

Mind explaining me in dms what happened right infront of your ban?

[eager sable]

sure ill dm you

[finite sparrow]

<@&274971100184576010> Please anyone in Waiting for support channel

[tawdry jetty]

No need to mass tag, what’s up?

[finite sparrow]

'Friend' of a friend is cheating

on Rustoria Eu 5x nobp

[near halo]

yo theres a big bug in the 3x no bp us server if any admins want to check it out i can explain and send screenshots

[finite sparrow]

he was in our team, now i kicked him bc i noticed he is cheating

[tawdry jetty]

!ticket Report it via /ticket in-game with any video or SS’s you have.

[marble mantle]

Hey, @finite sparrow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[finite sparrow]

and he insiding us now

Bro ticket takes for ever, i made a ticket 8 hours ago

literally, just get someone on please and spectate him, he has head lock anyways

[near halo]

yo so theres this bug when you go into certain boats it kicks you from the game with an error about npcs, and when you try to use the car lift on a car it would also kick you i press F1 and it says these erros, can you guys get this fixed

[finite sparrow]

and esp and all, sooo ez ban, please, he is insiding us now

<@&274971100184576010> honeslty, people been reporting since 8 hours ago, yall need to step up

join the sever, spectate him, and ban

[raven mist]

You made a ticket before?

[finite sparrow]

yes

hours ago, just get someone on bro please, its been fucked up for hours

everyone is complaining

[raven mist]

Whats your ingame name?

[finite sparrow]

Kia

And other people are teaming up with him now

Tuna is teaming up with him

He just got kicked for flyhack AGAIN, cuz man was LITARALLY FLYINGG

[glacial violet]

WHY DO THEY WITHDRAW MONEY, BECAUSE I NO LONGER PLAY ON YOUR SERVER AND DID NOT AGREE TO RENEW MY SUBSCRIPTION, I WILL WRITE A COMPLAINT TO steam ABOUT YOU

[tawdry jetty]

#payment-support

[glacial violet]

I DID NOT SUBSCRIBE FOR 2 MONTHS, THIS IS A SCAM!!!

I DON'T HAVE ENOUGH RIGHTS TO WRITE TO THEM

ALTHOUGH THE MONEY HAS ALREADY BEEN WITHDRAWN FROM ME!!!

[raven mist]

What was his name? And btw do not see any tickets from you, did you /ticket or f7?

[raven mist]

Make a ticket in #payment-support and Luke will figure this out with you

[finite sparrow]

hentzepeter

[finite sparrow]

I did /ticket

Honeslty how do i need to fucking fix this myself

[near halo]

why was i banned for exceeding gorup limit i wasnt even online?!?!

are there any admins on?

[finite sparrow]

U banned him? he is gone all a sudden

[raven mist]

He is indeed bannedd

[near halo]

Why was i banned tho?

[raven mist]

Mind giving me the ticket id's from earlier?

[stone plover]

please moove need to talk to admin

[modest sinew]

I was banned for exceeding group limit for swapping a player mid wipe but he isn’t coming back I’m confused

[near halo]

@modest sinew similar thing here

i got kicked from group im assuming i logged on and was alone

then banned

wtf getting kicked for flyhacking

nice

[earnest patio]

give it time and log back in

[raven mist]

Kicked by flyhack is out of our control sir

[near halo]

@raven mist why was i banned?

[opaque sinew]

!ticket

[marble mantle]

Hey, @opaque sinew

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[earnest patio]

it said exceeding group limit

[opaque sinew]

!appeal

[marble mantle]

Hey, @opaque sinew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

i was removed from a group tho that was only two of us

[near halo]

i was lagging and i was walking and connection came back and i got kicked

[exotic thistle]

if i am not wrong, when you get banned it will give you a reasion aswell

[near halo]

meh im back anyway

[near halo]

said exceeding group limit but i wasnt

they can check logs the biggest group i was in was 3 thats it

[exotic thistle]

if you think that was wrong, you can do make an appeal on https://bans.rustoria.co/ , and they will check and give you an answer

[near halo]

thx

[fresh hill]

mr.picachu is right, i was the group leader and i disbanded the group there is no way he exceeded group limit

[stone plover]

can someone help me im in the waiting room

[earnest patio]

You can always appeal

As olee stated

[near halo]

now it says i dont seemed banned wtf

[earnest patio]

give it time

[near halo]

Man.

why is thge store still broken?

[fathom finch]

Uh

I got banned for cheating?

And so did my whole team

And im obviously not cheating

[heady hull]

am i able to speak with an admin about this

[exotic thistle]

https://bans.rustoria.co/

[fathom finch]

Yea but I kinda wanna talk to the admin who banned me

Cause I wanna see the proof if thats allowed

[brittle cobalt]

why did we get banned for playing with a cheater?

hes not c heating

[exotic thistle]

they don't give any kind of proof, since if they do that next time the cheaters will avoid it.

[fathom finch]

Oh

[exotic thistle]

but you can always try to speak with an admin

[brittle cobalt]

can we all go into a discord together?

[tight ivy]

ole can i ask you something

[exotic thistle]

yes, you can

[fathom finch]

Well I kinda need to know who the admin is

[brittle cobalt]

because ginger doesnt talk

[tight ivy]

i sent a screenshot on private chat

olee

[heady hull]

olee are you able to have an admin pull us from support to tell us what is going on?

[burnt spindle]

!appeal

[marble mantle]

Hey, @burnt spindle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[potent dust]

how do i appeal

[wispy loom]

Read one message above

[raven arrow]

Hi Admin, I can't put in a ticket on your website. Is there another way to appeal hacking?

[copper night]

whats the error msg?

[raven arrow]

disconnected - hacking

when I first make movement upon loading

[copper night]

no when ur on the ban appeal site

@raven arrow

[raven arrow]

it just loaded through. I submitted a ticket. Sorry for the inconvience

[scarlet badge]

i need help, i joined the steam group but the game doest link

[dense lynx]

give it a moment

[scarlet badge]

ok

[round garden]

!appeal

[marble mantle]

Hey, @round garden

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[last steppe]

Hello, do i keep disconnecting every time i joined rustoria arena??

It says disconnected time out

[round garden]

<@&274971100184576010> I was lagging then i got EAC Temporary server ban for no reason what so ever, is there a way to put me back in with no queue?

[wispy loom]

Probably a temporary network issue

Try restarting your router and/or try again later

[wispy loom]

We won't be able to help you with that unfortunately

[round garden]

No worries

[near halo]

https://www.youtube.com/watch?v=_LdHDl68KFE wierd power glitch...

[twin thicket]

i need an admin asap

[marble mantle]

Hey, @twin thicket

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[quiet ermine]

hi why i have ban ? nick Shendy

[marble mantle]

Hey, @quiet ermine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[quiet ermine]

an error pops up when i report it

[carmine sigil]

I need a refund of my money I bought a vip on Thursday and they did not give it to me

[shrewd idol]

admin

[marble mantle]

Hey, @mellow glen

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[thorn topaz]

US LONG is down

[zenith venture]

hello i need admin

[cinder bough]

this

[zenith venture]

i banned to used the vpn my internet in algeria is badd i used the vpn and gate the band

[raven mist]

Whats your steamid please?

[zenith venture]

ok wait

[rain wind]

long down!!!!

[raven mist]

Looking into it

[raven mist]

Aware, looking into it

[zenith venture]

76561199176590268

❤️

[faint anchor]

in case you didnt know long is down

[obsidian chasm]

Long not working for anyone?

[rain wind]

camanda they know....

😹 👎

[thorn topaz]

DekuDz your account looking sus 😄

[zenith venture]

😂 😂

[raven mist]

Try again in a few mins

[zenith venture]

❤️

[raven mist]

Us long booting up

[leaden ingot]

looks like a 5minute rollback is iminent

[thorn topaz]

hopefully!

[rain wind]

https://tenor.com/view/cheers-narcos-pablo-escobar-gif-13646037

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

<@&874995535881326632>

<@&274980199668645888> i need help

[mellow tundra]

?

[misty scroll]

@near halo

[near halo]

my appeal has been denied but I did not know he was cheating, is it permenant?

[mellow tundra]

Try connecting to the server you are banned from, it will show you the length of your ban

[near halo]

okay

im connecting @mellow tundra

it didnt say @mellow tundra

it just said playing with hacker.

#looking-for-group use this channel please.

<@&274980199668645888>

<@&874995535881326632>

[versed nebula]

hello