#support

1 messages · Page 1500 of 1

wispy loom
#

You can only see 8 on the bottom left, 12 is just a change in config for the server

cyan edge
#

nat are you a female as you are quite compassionate

compact parcel
#

!mute 431100633236504580 1h misuse of support

marble mantleBOT
#

:ok_hand: temp-muted Syko#4470 for an hour (misuse of support)

compact parcel
#

^

#

I gave everyone a final warning, this is for any users. Do not type in this channel unless you are in need of actual support.

ancient heath
#

nat are you a female as you are quite compassionate

#

Just a question

#

lickR @compact parcel lickL

near halo
#

alright

#

when this shit gonna work

small vector
#

fr

livid tapir
livid frost
#

is the website still down @compact parcel

ancient heath
near halo
small vector
exotic thistle
ancient heath
near halo
small vector
#

likewise

#

hahaha

livid tapir
#

^

marble mantleBOT
#

:ok_hand: temp-muted SADA#5565 for an hour (Take a break)

exotic thistle
small vector
#

my bad

compact parcel
#

!mute 429714605724532737 7d Misusing support after multiple warnings, trolling

marble mantleBOT
#

:ok_hand: temp-muted Wille=)#1337 for 7 days (Misusing support after multiple warnings, trolling)

weary cave
#

i have purchased my vip approximately how long until i can use it

wispy loom
pine pilot
#

this fucking server and its shitty websites

compact parcel
#

Misusing and trolling in this channel will get you muted, only use this channel for getting assistance please.

exotic thistle
rich mauve
bitter vine
#

i did already, been almost 2h of waiting

livid tapir
#

the issues are being resolved but attacks like the one rustoria is facing cant be handled instantly, give them time to resolve it

tawdry jetty
# bitter vine i did already, been almost 2h of waiting

Website will automatically start fixing the VIP issues on a redeployment. The person who singly deals with all of the issues got 100’s of DM’s so you’ll have to continue to wait. We’re sorry for the inconvenience

exotic thistle
hollow bramble
#

i dont get it luke turned off his dms how am i suppose to get vip support

glad kernel
#

idk if its been said but atleast for me /s dosent work or /ticket on trio

wispy loom
hollow bramble
#

can i get help ?

balmy cypress
hollow bramble
#

website down and i cant move a vip idk honestly what to do anymore with this stuff

wispy loom
balmy cypress
hollow bramble
#

i just bought it

woven spindle
#

I also had a problem with the vip. I had confirmation from the credit card company, but on the rustoria website nothing... I'll be waiting for the resolution, and now there are only 15 left in front of me in the queue

hollow bramble
#

before website go down

balmy cypress
woven spindle
hollow bramble
#

luke cant i just pay u and give vip to my friend man i cant wait longer ffs

wispy loom
hollow bramble
#

yeah but payment already through

bitter vine
#

me 2

hollow bramble
#

it was just the wrong guy

wispy loom
#

I was referring to you wanting to pay Luke to speed up the process

hollow bramble
#

just to get it over with ?

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idc paying extra ?

balmy cypress
hollow bramble
#

yeah but it went through the store

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i just want u to move it since i gave the wrong person

wispy loom
hollow bramble
#

cant u skip queue for people ?

olive quiver
#

store comes up sorta its distorted I choose a server then it goes back to the error page

wispy loom
torpid galleon
#

one question

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is store up and good already can i buy vip?

wispy loom
torpid galleon
#

any etta

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eta

wispy loom
#

No ETA as of now unfortunately

junior rain
#

@compact parcel hop in a support channel with me?

balmy cypress
near halo
#

I NEED HELP

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@balmy cypress

tawdry jetty
near halo
#

i have a friend who has vip and is stuck in queue for 4+ hoirs

tawdry jetty
sly rivet
#

holy fuck why does it say banned and reason is play else where when i waited in a fucking hour que

tawdry jetty
marble mantleBOT
#

Hey, @sly rivet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

sly rivet
#

THE FUCK DID I DO

tawdry jetty
#

Whenever you try to connect it’ll say why you’re banned.

sly rivet
#

THE REASON IS PLAY ELSE WHERE

near halo
sly rivet
#

LIKE WHAT THE FUCKKKKKK BRO

near halo
#

like too complicated words

sly rivet
#

I WANNA FUCKINGP LAY THE SERVER

tawdry jetty
#

There’s your answer, go play elsewhere @sly rivet

sly rivet
#

WTF DID I DO

#

HUH

tawdry jetty
tawdry jetty
sly rivet
#

BRO WHAT IS THE REASONING

near halo
#

Tf is that redeployment

sly rivet
#

SO UJUST BAN FOR NO FUCKING REASON

near halo
#

like military shit?

tawdry jetty
sly rivet
#

I DONT EVEN KNOW WHAT THE FUCK I DID OR HOW TO EPREVENT IT

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BRO THATS NOT A REASON GO PLAY ELSE WHERE

near halo
#

like when is the redeployment gonna come up

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or whatever tf

tawdry jetty
# near halo Tf is that redeployment

All VIP’s should be sent out once purchased. This did not occur since the website was just kicking in and having issues. They are going to resend out everyone’s VIP pretty much. There’s no ETA unfortunately.

near halo
#

OKAY THANK YOU SIMPLE WORDS

tawdry jetty
shy coyote
#

Can you guys please sell me one for US Medium The website was down.

sly rivet
#

I WASTED MOST OF MY NIGHT WAITING IN QUE TO BE BANNED FOR NO REASON? this is why rustoria is dying, i mean i love it but fuck dude constant lag spikes everyday, getting banned for no reason

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WELL THEN WHAT IS IT

tawdry jetty
near halo
#

couldnt u queue skip my friend tho like he has evidence for his vip

sly rivet
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LIKE HOLY SHIT I JUST WANNA KNOW WHAT I DID WRONG

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bro matt why r u being such a dick

carmine sigil
#

i bought a vip recently and i'm still in queue

tawdry jetty
sly rivet
#

i cant just know why is this how u treat ur people like help out a little its a support channel

tawdry jetty
sly rivet
#

and i came here for support on my ban and why

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and ur closing me down basically saying dont gotta tell u shit fuck u bye

tawdry jetty
sly rivet
#

u did not, u said we dont have to explain, which is not explaining

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im talking ab u explaining why i got banned dip shit

tawdry jetty
shy coyote
#

Matt just telll me this after website is back up will there be any more vips for US Medium.

sly rivet
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how would i know lol

marble mantleBOT
#

:ok_hand: temp-muted sanatic#0170 for an hour (go take a break.)

dusk oyster
#

The admins do not disclose information on why you got ban, that is what Matt is trying to explain.

near halo
marble mantleBOT
#

Hey, @shy coyote

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

shy coyote
#

This is no fair. Website was down 😦

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I can pey double

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Triple

tawdry jetty
tawdry jetty
shy coyote
#

That would be a waste of a week

carmine sigil
#

how much more will the store be fixed?

tawdry jetty
tawdry jetty
swift ether
#

any idea on time when the store will be up?

tawdry jetty
carmine sigil
#

I bought a vip recently and I am still in queue, in ads it says that they will give them when they fix the infrastructure of the store, my question is: how soon would the store be ready to give me the vip

proven granite
#

Hi guys

swift ether
#

thanks @tawdry jetty

tawdry jetty
tawdry jetty
tawdry jetty
proven granite
#

@tawdry jetty I bought a vip how to turn it on?

compact parcel
tawdry jetty
#

^

proven granite
#

How long does it take to get me a VIP? money has already been written off

tawdry jetty
#

You’ll have the full 30 days as it kicks in and no time is lost.

proven granite
#

Where can I check my VIP?

tawdry jetty
compact parcel
#

Please be assured that any VIPs purchased that have not yet been issued, will be issued correctly when we’ve completed our full redeployment of our store infrastructure.

harsh wyvern
#

fix ur shop

placid swift
#

fix the /shop in your US 5x no bps

tawdry jetty
#

Shop will be fixed once everything else gets fixed, please try to be patient.

dry junco
cosmic hornet
#

My VIP isn't working and I purchased it on tuesday

haughty crescent
#

Read the announcements

cosmic hornet
#

It should have been issued since I purchased it on Tuesday

haughty crescent
#

...

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He said it will just give it time

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It it isn’t when they say they were issued out then I’d suggest making a ticket

dry junco
#

shut up fam fucking sped

stone lance
stray marsh
stone lance
#

no your just shit and got rekt

near halo
#

u guys keep saying this shit will be re deployed but its been like 4+ hours now

stone lance
cosmic hornet
#

I just want to play man lol

flat bear
#

Anyone link their twitter and youtube to Rustoria yet? Twitter is saying Rustoria can post/delete tweets for me...and the youtube linking doesn't seem to work?

stone lance
cosmic hornet
#

Who are you dude lol

stone lance
near halo
livid tapir
next scaffold
#

Same problem here, queued for 4 hours to get in, just got dc'd and even though I bought VIP around 2 hours ago back in the queue sadge

near halo
next scaffold
#

Yeah i've seen that

near halo
#

We are sorry for the inconvenience, all this problem is not intentional at all.

wraith karma
#

cant use /shop in your 5x server says an unknown error occured to create a /ticket but that either aint working

compact parcel
wraith karma
#

ty

compact parcel
#

It is due to our site currently being down

stiff parrot
#

!vipissues

marble mantleBOT
#

Hey, @stiff parrot

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

late aurora
#

Nice I spend 7hrs refreshing to see when the shop will come back up, finally decide to go get dinner as I’m walking to my car I refresh it on my phone see it’s up and available and by the time I get back inside it’s sold out pog

cyan edge
#

i think that website works now

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who do i message to show recipt

stray marsh
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Website working, still isn't finished on the back end

cyan edge
#

oh ok

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still no eta im guessing

stray marsh
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Just went into Stage 2 (of 2) of the project, hoping very soon here as this is a shorter issue

cinder zodiac
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arihs

mint saffron
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i bought vip

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and still not loading in

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us med

cinder zodiac
#

irish can you help me with vip

stray marsh
cyan edge
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@stray marsh i bought vip in GBP aka pounds and im american. no issue right

stray marsh
#

Nope, no issue there

cyan edge
#

ok ill be waiting

wispy dirge
#

The team is working like borrowed mules to get the VIP working again, sorry for the delays!

mint saffron
#

@stray marsh

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i bought vip but my que not skipping

stray marsh
tough zodiac
#

How long does VIP take to activate? i got a notification that it was active but I'm still stuck in queue

stray marsh
tough zodiac
#

copy

#

any ETA to completion?

cyan edge
#

read above

cyan edge
tranquil elbow
#

When will this store redeployment be done so VIPs work?

mint saffron
#

@stray marsh so i get passed que when the shop is fully back up?

wispy dirge
stray marsh
tranquil elbow
#

ballpark?

#

minutes, hours, days?

stray marsh
#

We are hoping soon tonight

wispy dirge
late aurora
#

They said it would be done tonight

sand oracle
#

so what im hearing is a little bit after i buy vip i will be able to load in without queue

tranquil elbow
#

bad fumble guys

cyan edge
#

indeed

sand oracle
#

alright thank you

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and thats even though there is a queue for me now

wispy dirge
#

If you have ever worked in IT, and had something down in production... you know that a ton of people are working to get it fixed ASAP.

stray marsh
#

Fumble because our network was attacked maliciously?

tranquil elbow
#

yes

cyan edge
#

lmao thats like saying MLK fumbled

tranquil elbow
#

do things that dont scale

cyan edge
#

he didnt check corners

tranquil elbow
#

manual efforts mayabe

stray marsh
#

We have over 120k players in this discord.

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We appreciate the feedback.

cyan edge
#

its like you driving on road and someone hitting you

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not their fault

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as in rustoria's

rigid canyon
#

how long does it take me to get q skip after i bought it

stray marsh
tranquil elbow
#

so let users suffer i guess

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gl

cyan edge
#

stfu

cinder zodiac
#

its a videogame

cyan edge
#

holy shit

stray marsh
#

If you only knew the efforts taking place on the back end mate...

tranquil elbow
#

its money

cinder zodiac
#

that you can refund

wispy dirge
cyan edge
#

ok ill take it to dms

orchid lake
#

wtf you mean play elsewhere

unknown.png
rigid canyon
orchid lake
#

why am i banned lmao for what reason?

rigid canyon
#

play elsewhere

candid viper
#

f

orchid lake
#

i'd like a reason

wispy dirge
rotund island
#

I bought vip and its still making me wait in q anyone know why?

wispy dirge
candid viper
#

its not working

fresh frigate
#

my vip wont work

wispy dirge
rotund island
#

feels bad, thank you

silent holly
#

i was wondering if there were any updates to my mod app?

granite carbon
#

why would that be a reason?

true hamlet
#

ik I bought vip too

wispy dirge
wispy dirge
silent holly
true hamlet
#

no Ik irish is the plug

granite carbon
#

@orchid lake what happened to u

true hamlet
#

Ion worried im jus helping yuou with these tards

wispy dirge
wispy dirge
silent holly
#

i mean alright i guess

light sapphire
#

How long does VIP take to kick in?

wispy dirge
wispy dirge
light sapphire
#

The websites up?

#

Ok

wispy dirge
# silent holly i mean alright i guess

If you have not heard back or heard a peep, you know who to DM 🙂 Just be advised that a response may be delayed due to the VIP issues at the moment.

silent holly
#

irish was the one whve ive been talking to about it but he isnt recieving dms anymore

floral quest
#

i got VIP just then too so we just gotta wait for u guys to fix a few things?

stuck gyro
#

I buy us medium server vip, but it does not apply

stray marsh
flat bear
#

I think they turned off DMs, probably getting spammed

silent holly
#

makes sense

stray marsh
#

Correct, our DMs are off for the night

flat bear
#

I hope all goes well! Love the servers, appreciate it!

silent holly
#

^

stray marsh
#

@flat bear Thanks mate heartoria

weary cave
#

is the website fixed yet so i can get my vip i have been in queue for 5 hours i was at 32 and got kicked im over it

silent holly
wispy dirge
weary cave
#

is there an eta

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like will it be fixed tonight or do i go to bed

stuck gyro
#

Can you confirm my ticket?

dawn vault
#

if I buy god mode can I use it on US vanilla MAIN?

pine pilot
#

@stray marsh move me in i know ryan

orchid lake
#

he does !

silent holly
weary cave
#

lukes dms are off he confirmed in a ticket

#

@silent holly

silent holly
#

alright thank youPepeLove

weary cave
#

np

fossil cloud
#

vip for medium isnt working and ive bought 2 subscriptions for myself im trying to charge back one of them

sacred meadow
#

hey hoping to get some help as well with VIP, purchase went through, reset server, sitting in queue hoping to get some help when available 🙂

silent holly
sacred meadow
#

@fossil cloud thats a bummer hope you get the money back

novel yacht
#

im in the same boat lol

sacred meadow
#

GL all

weary cave
#

website is down yall have to wait for it o be fixed for them to confirm your vip

pine pilot
#

@robust walrus i know ryan move me in i want a chat.

novel yacht
#

jsut my luck PeepoHappy

near pecan
#

NEED ADMIN! I bought VIP 3 and half hours ago and luke said he would skip me hasnt happened

weary cave
#

slater its because the website is down your gonna have to wait like the rest of usa

brave forge
#

@near pecan they are working on it bro, Give em some time ive been in que for 6 hours just be patient my dude

fossil cloud
#

not really tripping over it but im gonna charge back one if not both if its not fixxed by midnight. hurry up admins!!!! ❤️

near pecan
#

my freinds bought it after me and there in

stuck gyro
#

Is there a malfunction in vip now?

fossil cloud
brave forge
stuck gyro
#

okat thx

weary cave
#

yes vip is bugged due to website problems

summer karma
#

any update on vip would be appreciated

mint saffron
#

website back up?

sullen sun
#

YO I have wipe pass for US LONG but it wont let me get pass the queue please help!!!

mint saffron
#

same on med

silent holly
gritty kiln
#

yo whats wrong with 5x trio us

summer karma
#

last announcment was 3 hours ago...

gritty kiln
#

bruh

tulip grotto
#

the ticketing system does not work

gritty kiln
#

yeah and boats dont and ./s

ember tinsel
#

ticket is broken on us 3x

#

can i submit one here?

livid tapir
gritty kiln
#

YO SUITING APE

livid tapir
#

What’s good

gritty kiln
#

you on the 5x rn right

mint saffron
#

shits stupid bought vip and didnt get even get skip

livid tapir
#

Nah mind blowing headache but go to #general

livid tapir
gritty kiln
#

rustoria some ass ong

mint saffron
#

@livid tapir ur not admin stop dick riding

#

ur not a admin

earnest patio
#

Fresh the vip is currently not working.

mint saffron
#

k

livid tapir
#

You don’t need an admin to tell you what you’ve been told already cunt

gritty kiln
#

like ./s dont work boats dont work

mint saffron
#

@livid tapir ur a wanna be admin

earnest patio
livid tapir
livid tapir
mint saffron
#

ur a wanna be admin stop dick riding

fossil cloud
#

stop agrueing in support u sped fucks

sullen sun
#

@livid tapir ok yeah but they could still put us in the server manually like we should havent to wait in q because of there shitty website

mint saffron
#

@earnest patio will it work when the shop is back up

gritty kiln
#

I just got done sucking on a gun -Freshzander

mint saffron
#

or did i get scammed

gritty kiln
#

dumbass

livid tapir
fossil cloud
#

admins needa fix they shit cuz they got alot of money to be collected but website broke

earnest patio
#

there is not ETA on when everything will be reworking.

mint saffron
#

@earnest patio will it atleast work at some time

#

cause i bought vip 1 hour ago

#

and shit still not working

sullen sun
#

yeah i bought it 4 days ago and it isnt working

earnest patio
#

That was probably not a good idea, but in the meantime please be patient until it is back up and running thank you!

mint saffron
#

if i get scammed i am charging back on every server

livid tapir
#

I don’t recommend you do that, you’ll be perma banned from all rustoria servers

earnest patio
#

Trust me you are not getting scammed. Technology have problems.

mint saffron
#

this shit better be working by tomorrow

sullen sun
#

*tonight

tranquil haven
#

is the 5x trio no bps going to wipe this saturday or next tuesday or both

livid tapir
tranquil haven
#

thknas

mint saffron
#

@livid tapir ur such a wanna be admin its cringe

livid tapir
#

I’ll get chat mod to spite your annoying ass

late aurora
#

staff do you expect stage 2 to take longer or shorter than stage 1?

mint saffron
#

u gonna tip ride the admin

livid tapir
mint saffron
#

for chat mod?

late aurora
#

sweet

mint saffron
#

@late aurora dont listen to @livid tapir he not a admin just a wanna be

silent holly
fossil cloud
#

right

sullen sun
#

dont trust @livid tapir hes just a nitro booster absoulte nn

silent holly
#

or hes trying to help you?

mint saffron
#

yea

livid tapir
mint saffron
#

no he just a wanna be admin

silent holly
#

"dont bite the hands of the people feeding you"

earnest patio
#

If you don't need support, please go to #general as suiting ape has stated.

sullen sun
#

i need help

#

my q skip wont work that I bought 4 days ago

#

it should have been activated

silent holly
livid tapir
silent holly
#

i dont know how long queue skip lasts lol

livid tapir
silent holly
#

ah

livid tapir
#

Mm hm

earnest patio
#

Vip queue skip is currently not working. Please refer to #announcements to update yourself on current issues.

sullen sun
#

i bought a monthly wipe pass like what

livid tapir
#

Take up your issues with @balmy cypress after the problem has been rectified and announced in #announcements

near halo
#

why is vip not working ?

livid tapir
sullen sun
#

okay obviously i have a bunch of bricked people talking to be i need a admin not a chat mod or nitro booster

silent holly
#

they will iterally tell you the smaee thing

earnest patio
#

@sullen sun Were telling you the exact same thing an admin would. Vip website is down.

pale atlas
#

Bradley bugged Rustoria Medium US

livid tapir
pale atlas
#

it doesn't let me do /ticket

near halo
marble mantleBOT
#

Hey, @pale atlas

The in-game ticket system is currently not working properly. Therefore, please use the following method:
- Head over to #payment-support to submit a ticket. Remember to include the name of the rulebreaker(s) and what they're doing.
- Remember to include which server you are on.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

floral quest
#

yeah u have to go to the chanel

robust walrus
brittle comet
#

CAN we get an admin on rustoria long at airfield

#

2 cheaters

livid tapir
mental valley
#

can't start boats on US 3x without getting kicked

robust walrus
chrome rapids
#

Cant connect even with vip on us medium

cyan edge
#

eta 1 hour

ornate pike
#

can someone please look at my ban form i filled out

near halo
ruby mica
#

@balmy cypress

ornate pike
#

ok thankyou

near halo
vast rune
#

Purchased US 3X NO BP Hero but wont let me use it. Says im not authorized. Am I doing something wrong?

stray marsh
#

Should be resolved here soon!

vast rune
#

ok, thnak you

sand oracle
#

so like i bought it and it still doesnt work?

#

is it still broken?

cyan edge
#

yeah the website is functioning and Vip issue should be resolved soon @sand oracle

sand oracle
#

alright

still mango
#

what is the command to leave the door open?

spare widget
#

/ad

#

You can turn on or adjust the autodoor on the moddeds with /ad 5-30 (time increments) if you'd like @still mango

still mango
#

and I boosted it in the afternoon and even agr I can get the kit already linked my discord account within the game

#

only 30s I wanted to leave infinity

spare widget
#

If you'd like the door to not autoclose then you can just toggle it off with /ad

eager plank
#

i just bought the supporter kit and it said it was available for the no bp 5x, but I dont have skinbox or anything could someone pls help

mellow glen
#

Please note how purchases made won’t be in effect until we restore the 2nd part of our backend. ETA 1 hour.

eager plank
#

I bought it like 2 days ago

mellow glen
#

is the correct steam account linked to our site/are you on a different account

eager plank
#

yeah

mellow glen
#

can you message @balmy cypress with your steam id and the issue youre having

cyan edge
#

is the eta still one more hour or should it be good soon since the one hour estimate was around an hour ago

vagrant bough
#

how do i make a ticket about my vip for long?

spare widget
#

I would assume it's still a work in progress and the ETA was an estimate until another announcement probably or until you start seeing results. Thanks for the wait until then and sorry it's been having issues

#

@vagrant bough Probably the same as others who are having a problem with it due to the backend stuff going on now? #announcements - if you believe it's something else or need to swap something around then it's always best to message @balmy cypress about anything VIP related

vagrant bough
#

OKAY

#

caps

hazy imp
#

NBO CHANCE

#

U RAN OUT OF MONTHly

sullen sun
#

is vip working now?

hazy imp
#

yea but they aint got none now

cinder zodiac
#

please let me play rust ive been in queue for 9 hours

hazy imp
#

restock this shit wtf been waiting 8 hrs

cinder zodiac
#

and bought vip 2 hours ago

#

and its still not fixed

spare mountain
cinder zodiac
#

fr tim

#

got me good

#

ingram what a shit lastname

novel yacht
#

we got an updated eta for the VIP to be up or what?

compact parcel
sullen sun
#

ive had vip foe 4 days and still cant get in its still not working

compact parcel
#

!vipslots

hazy imp
#

!vipslots

compact parcel
#

Ill get the command

#

give me a second haha

hazy imp
#

loool

#

what does that even do?

mellow glen
#

!vipstock

marble mantleBOT
#

Hey, @mellow glen

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

compact parcel
#

^

#

Ty water

solemn yew
#

do we know if Luke is on and addressing VIP related issues

mellow glen
#

no worries lol

hazy imp
#

bruh idc ur fucking server to ur website was down for 8 hrs

#

so why would u not add more

compact parcel
rigid canyon
compact parcel
#

If your issue persists after the announcement that is when you should contact him

rigid canyon
#

its been an hour

compact parcel
#

That was an ETA, it will be announced once it is resolved

west osprey
#

When you figure out your mic situation feel free to join waiting for support again.

solemn yew
#

thanks for the info @compact parcel standing by for the announcement.

earnest patio
#

!appeal @snow spear

marble mantleBOT
#

Hey, @snow spear

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

white olive
#

i paid for VIP when can I get in??

plucky laurel
#

when McDonald's ice cream machine stops having issue

late aurora
#

any update?

unreal blaze
#

Hello. i want report team

stray marsh
marble mantleBOT
#

Hey, @unreal blaze

The in-game ticket system is currently not working properly. Therefore, please use the following method:
- Head over to #payment-support to submit a ticket. Remember to include the name of the rulebreaker(s) and what they're doing.
- Remember to include which server you are on.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hazy imp
#

I JUST BOUGHT QUE SKIP AND IT SAYS IM IN QUE

stray marsh
sullen sun
#

any new ETA on when stage 2 of the fix will be finished. im leaching rn:(

hazy imp
#

UR TROLLING ME

#

i was 20th in que got the que skip and now im 101

fossil igloo
#

<@&274971100184576010> my ticket was closed without my consent

plucky laurel
#

consent myth

west osprey
hazy imp
#

YR HORKING MY NUGGIES BRO

spare widget
#

@fossil igloo heartoria

nimble blaze
#

why isnt my vip workin

hazy imp
#

vip is a scam

#

#free glitch ?

barren gate
#

vip is scam man

plucky laurel
hazy imp
#

shutup u monkey

plucky laurel
#

no

stray marsh
hazy imp
#

horking my nuggies

nimble blaze
#

it says 1 hour

hazy imp
#

ur annoucement is 2 hrs ago and u said it would be an hour

sullen sun
#

@stray marsh is there any new eta?

nimble blaze
#

its been 3

hazy imp
#

use ur head ?

silver cradle
#

i bought queue for EU medium and i meant to do it for US medium is there anyway i can switch it to US

spare widget
#

@silver cradle For swapping you'd want to message @balmy cypress with your Steam 64 ID (ex: 765611930189031810) and a summary of your issue

hazy imp
#

u best restart ur server zenzen

novel yacht
#

I spent my last 11 dollars on this VIP...... now im broke for two weeks and still cant play rust in a timely matter lol.

hazy imp
#

let everyone wait the fucking que with me at this point

sly scroll
#

can i speak to an admin about getting unbanned?

compact parcel
#

"eta' is not a guaranteed time, it was an estimated

hazy imp
#

ur estimate shoulda be longer cuz goddamn got my fucking hopes up

near halo
#

was goin on

novel yacht
compact parcel
leaden sonnet
novel yacht
#

@leaden sonnet spending my hard earned money on rust is not a poor life decision. games are more important than food or rent

summer spindle
#

The days few days that I have from last month don’t rollover into this months vip purchase? I had a few days left of this month and it did not add them to my expiration date

harsh plaza
#

i just bought vip and it doesnt work

brave forge
late aurora
#

man when i heard 1hr eta i was like they will air on the longer side ill stay awake

#

now going on 2hrs and no update...

brave forge
#

yup

mellow glen
#

Our staff is working hard to try and fix the VIP issues and we understand your frustrations please just try and stay patient and we will ahve it fixed ASAP

brave forge
#

asap=10 hours

rare delta
#

cannot assign requested address

sand oracle
#

my shit is still not fixed

rare delta
#

store is fixed guys!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

stray marsh
solemn yew
#

everyone just breathe, they are working on it. it also is a video game, bigger issues to waste your emotions on

sand oracle
#

why am i ubable to get in with my pass while my other friends can

brave forge
#

just the buy option is fixed

summer spindle
#

Just curious if the extra time will cart over added into today’s purchase I understand you guys are under a lot of pressure

stray marsh
summer spindle
#

I still have a few extra days from last month as well

late aurora
#

@solemn yew argument of "its a video game" isnt really valid when talking about peoples time, some people schedule shit around this etc. i understand they are trying their best and i understand they didnt want it to happen its just a shitty situation all around

fossil cloud
#

nice

novel yacht
mellow glen
#

people filing false complaints and having our ISP shut us down temporarily is unfortunately something we can plan for either

novel yacht
#

yall got this. i believe in you

harsh plaza
#

when will my vip be able to actually work?

#

and if not can i refund it?

still mango
#

hi i gave 2 boost on the server earlier today and even agr i can't give /booster kit

tender ginkgo
#

^ me and a friend got VIP and it hasn't worked yet

novel yacht
harsh plaza
#

so will I be able to use it tonight?

mellow glen
#

Hopefully

#

no promises however

still mango
#

hi i gave 2 boost on the server earlier today and even agr i can't give /booster kit
@mellow glen

mellow glen
still mango
mellow glen
#

@stray marsh would his Booster kit not working be related to the VIP issues we are currently having

spare widget
#

@still mango Wait 5 minutes and try to do /auth again, should be alright

still mango
#

I've done it all day xD

placid shuttle
#

/TICKET

marble mantleBOT
#

Hey, @placid shuttle

The in-game ticket system is currently not working properly. Therefore, please use the following method:
- Head over to #payment-support to submit a ticket. Remember to include the name of the rulebreaker(s) and what they're doing.
- Remember to include which server you are on.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rare delta
#

@spare widget how long does it take for my vip to work ?

#

like i have it but still in q and it still has me in q

plucky laurel
#

4 years

spare widget
#

@rare delta I believe that would probably have to do with what's going on in #announcements. Think there are still some ongoing issues with the VIP and some other portions of the systems today :/ Should be back up and functioning as normal asap but I don't have an exact time unfortunately

rare delta
#

he said a hour 3 hours ago

#

lol

spare widget
#

Yes, as an estimate :/

#

I'm sure they're working extremely hard on it because they want more than anyone for it to all be 100%

#

We all do

wraith cipher
#

i need to get unbanned i can show anything you guys want, i got banned for scripting apparently but i havent played this game in months and im just coming back

marble mantleBOT
#

Hey, @wraith cipher

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

high whale
#

Yo Admin my buddy just bought vip and its been 5 min and still hasn't gotten it

wraith cipher
#

appreciate it

spare widget
#

@high whale The above message would probably be applicable to you as well: #support message

#

Sorry for the delay and appreciate the patience until everything is 100%

rare cedar
#

Why is my VIP still not working?

wraith cipher
#

says im unbanned to wait 5-10 minutes so im going to wait n text back if i dont get unbanned.. we appreciate you @spare widget for helping us all out

cinder zodiac
#

yoooo 2 hours late guys

late aurora
#

are u guys able to do skip que's manually?

hazy imp
#

have u fucking fixed it yet?

#

DOES THE VIP SHIT WORK NOW?

tropic steppe
#

shop still down?

compact parcel
#

@hazy imp , calm down please. As stated previously all updates will be posted in #announcements

wraith cipher
#

what else should i do? i filled the form out for the unban and its saying im not banned and wait 5-10 minutes, waited almost 20 n im still banned

tropic steppe
#

also were boats fixed?

spare widget
#

@wraith cipher Can you post your Steam 64 ID please? It'll be something like 7656119308130810

stray marsh
tropic steppe
#

do you know when that'll be?

wraith cipher
spare widget
#

Yeah, Ryan

wraith cipher
#

76561198351559154

novel yacht
#

only 5 more ppl ahead....

spare widget
#

@wraith cipher I'll pass it on to the admin handling your situation- feel free to message me tomorrow evening for an update or if something changes before then I'll try to let you know

wraith cipher
#

aight bro, thank you like i said i havent played this game in a while and i just come back to that its kinda frustrating, i can show you guys anything you want you guys can pc check me and all

hazy imp
#

hey @compact parcel

compact parcel
hazy imp
#

u cute

compact parcel
#

Ensure you are using this channel solely for support please

hazy imp
#

well i said whats the eta but it dont let me send

rare delta
#

@echo venture hey man any eta on when i can get skipped into the server man

#

bought vip and cant use not trying to give a hard time but yeah

hazy imp
#

^

compact parcel
split whale
#

uh.... i cant connect as it says "disconnected: playing with a hacker" im solo. and play that way. ??

near halo
#

need help with my vip purchase

compact parcel
#

If you are unable to create an appeal, feel free to create a ticket in #payment-support

compact parcel
#

"Please be assured that any VIPs purchased that have not yet been issued, will be issued correctly when we’ve completed our full redeployment of our store infrastructure."

hazy imp
#

any chance u can give it to me now nat ive literally waited 9 hrs to play

#

i will buy vip twice at this point

near halo
#

how long should that take?

split whale
#

@compact parcel creating an appeal as you said it says "Error You dont seem to be banned".. yet i get the "playing with a hacker" message...

wraith cipher
#

yeah bro i be getting that too..

late aurora
#

its been 3x ur eta its about time for a update so people can either go to bed or quit waiting twiddling their thumbs

hazy imp
#

^

#

literally though ? :(O

zealous elm
#

На этом сервере очень часто банят без причины. ((((((

stuck gyro
#

so boring

hazy imp
#

cyka blyatt

compact parcel
#

!mute 152922263715315712 1h misuse of support

marble mantleBOT
#

:ok_hand: temp-muted Harry#7792 for an hour (misuse of support)

compact parcel
#

As stated multiple times, please keep this channel solely for support. Keep all non support related chat in another channel, thanks!

cinder zodiac
#

hey nat how about you fix vip!

#

you said you were gonna fix it 2 hours ago

compact parcel
#

We are actively working on resolving the issues and it should be fixed shortly!

cinder zodiac
#

said that 2 hours ago!

vagrant bough
#

^

compact parcel
#

We gave an ETA which was an estimate, as stated in the name. We are unsure of the exact time it will be fixed

orchid pollen
#

then dont say shortly just be straight up

vagrant bough
#

why not say that originally then replying just now saying it will be shortly

near halo
#

can i get refund

compact parcel
#

We stated "ETA" which is an abbreviation for estimated time.

compact parcel
marble mantleBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

glacial wedge
#

my VIP isnt working!

river pilot
#

i cant see icons for the shop on the 5x zeus server

compact parcel
compact parcel
#

Both of them are not currently working as stated in the announcements. Updates will be posted there

quiet obsidian
#

My body is stuck in an out of bounds area of outpost on US Main

#

It's normally in bounds on vanilla

#

<@&274971100184576010>

steep sluice
#

why does /ticket not work

stray marsh
#

System is down currently

quiet obsidian
#

@stray marsh I'm having a problem on US Main

stray marsh
quiet obsidian
#

who's available?

stray marsh
#

Please make a ticket in that channel

rough canyon
#

How do i get my rank that i bought

ancient elk
#

Hello, I need help pls

tough bane
tough quail
#

Hello, bought a vip for EU Long and haven't received it yet, here's id 76561198135409738

wary zenith
#

Blantant cheater on US main who doesnt get banned but i copy paste one thing in chat and get insta muted?

tough bane
marble mantleBOT
#

Hey, @tough quail

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

tough bane
steep sluice
tough bane
steep sluice
#

its unplayable lmfao

tough bane
#

Where did you create it?

steep sluice
#

in here after realizing in game wasnt working

tough bane
#

Ok then please be patient. An admin should respond there.

steep sluice
#

is there an estimated time?

tough bane
ancient elk
#

@stray marsh Hello, Are u on? I need help with a particular case

torpid galleon
#

Bought vip for me and 3 other mates and our names arent yellow

#

Are vips working tho?

finite vapor
#

Hi, I bought a vip, but it does not activate

rain wind
#

HELP

#

CHEATER ON RUSTORIA LONG

marble mantleBOT
#

Hey, @rain wind

The in-game ticket system is currently not working properly. Therefore, please use the following method:
- Head over to #payment-support to submit a ticket. Remember to include the name of the rulebreaker(s) and what they're doing.
- Remember to include which server you are on.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

finite vapor
#

@stray marsh Hi, I bought a vip, but it does not activate

rain wind
#

on rustoria long XD!! losing m2s just like that

normal wyvern
#

XD XD XD X D X D XD SHITTING ON KIDS ALL DAY FOR THEM TO BAG IN CHEATERS AND NOT GET BANNEd

compact parcel
#

!ticket @normal wyvern @rain wind

marble mantleBOT
#

Hey, @normal wyvern

The in-game ticket system is currently not working properly. Therefore, please use the following method:
- Head over to #payment-support to submit a ticket. Remember to include the name of the rulebreaker(s) and what they're doing.
- Remember to include which server you are on.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
marble mantleBOT
#

Hey, @finite vapor

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

near halo
#

sHOP is not working ingame?

near halo
#

Saying a "error" use ticket etc

tacit kelp
#

!ticket

marble mantleBOT
#

Hey, @tacit kelp

The in-game ticket system is currently not working properly. Therefore, please use the following method:
- Head over to #payment-support to submit a ticket. Remember to include the name of the rulebreaker(s) and what they're doing.
- Remember to include which server you are on.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

finite vapor
finite vapor
near halo
finite vapor
near halo
#

ye

neat storm
#

Hello

near halo
neat storm
#

who can help, I went for 2 months here on the wipe, I then had 20 hours played, everything went fine. Today I go and write that cheat banned? Was I banned that I played like a noob? or what?

near halo
neat storm
#

I'm interested, I was banned for not playing for 2 months or what?

neat storm
#

so what to do ?

near halo
neat storm
#

OK, thanks

near halo
#

anytime

sullen mist
#

Is there an administrator to help me? I found that the hacker's weapon has no recoil. Suspected of cheating. one can see people through the wall in the back seat

#

Is there an administrator to help me? I found that the hacker's weapon has no recoil. Suspected of cheating. one can see people through the wall in the back seat
Server: rustraio.co us main

knotty talon
marble mantleBOT
#

Hey, @sullen mist

The in-game ticket system is currently not working properly. Therefore, please use the following method:
- Head over to #payment-support to submit a ticket. Remember to include the name of the rulebreaker(s) and what they're doing.
- Remember to include which server you are on.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sullen mist
long elbow
#

Hello, today @4 PM i bought Vip for rustoria EU Medium, but i didnt get it.. i Paid and everything

#

4 AM sorry

sullen mist
tacit current
tacit current
sullen mist
#

I reported him in the game, but it didn't work

tacit current
neat storm
#

@near halo YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN. he writes to me

near halo
rocky pagoda
#

I wanna play a server right now, but i can't decide which to choose, i wanna play on the most active server between zeus 5x, nobps 5x and nobps 10x, which one lasts the most through the wipe? , i hope for a good answer please

near halo
neat storm
near halo
neat storm
#

1 second

#

76561199138942708

near halo
#

I will contact the admin that banned you, please be patient until they are able to review it!

neat storm
plucky radish
#

is it out of stock? eu long

near halo
plucky radish
#

snowy help me out man

#

is EU LONG out of stock, my card declines even with more money than needed

neat storm
near halo
storm wolf
#

i purchased vip i still have a queue? i rejoined game but still can i get help?

plucky radish
#

it is

#

i cant see it on the website

storm wolf
#

it is what?

plucky radish
#

i swear eu long is out of stock

#

i cant see it on the website

storm wolf
#

i purhcased it, and still have a queue can i get help please?

lilac nova
plucky radish
#

nvm just bought it

#

cheersHeadBop

lilac nova
marble mantleBOT
#

Hey, @storm wolf

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

near halo
storm wolf
#

luke is offline, please i need support

near halo
neat storm
near halo
native narwhal
#

any admin that can help??

near halo
plucky radish
native narwhal
#

@near halo confused as to whats happening witrh my subscription

plucky radish
#

what is says there is shit that was 8+ ago

near halo
#

It doesnt solve your problem, but explains it. We are sorry for the inconveniences!

plucky radish
#

no

#

its been 8 hours

near halo
#

(EDIT: May take longer than expected).

plucky radish
#

wow thanks mate that helps a lot

near halo
proud hill
#

yo just bought vip nothing has happened

plucky radish
#

dont even say anything, they wont do shit

near halo
plucky radish
#

eta on how long im going to have to wait?

proud hill
#

thats dont say shit says. it will be fixed that was 2 in the morning

plucky radish
#

yeah ik

near halo
#

No current eta, still having the same issues but there will be an announcement about it as soon as its resolved. Sorry for the troubles

proud hill
#

cant it be given ive already paid £8

plucky radish
#

they arent bothered since they get our money almost immediately

#

as long as they recieve they wont provide

proud hill
#

looks like it

plucky radish
#

i knew switching was going to be a nightmare

near halo
#

Can you guys please send me your steamids?

plucky radish
#

sure

proud hill
#

dm or chat?

near halo
#

either one is fine

barren owl
#

Is there an administrator who can help me? I did not use any cheating and was kicked by the server

void condor
#

@scarlet verge Can you hop in waiting for support, thanks

proud hill
void condor
#

@proud hill @plucky radish If you were in queue, you should now be in. This issue will persist until the store side issues are resolved I'm afraid

proud hill
plucky radish
#

cheers

proud hill
void condor
#

Tell me when you're in the queue again

proud hill
#

i am. sorry

void condor
#

Should be good now

proud hill
autumn warren
#

Hey guys, can you also help me? My steamid is 76561198036101979

jolly vigil
#

My steam id is 76561198033017834 any admins on?

#

I bout a VIP for EU Medium and it doen't work

mental leaf
marble mantleBOT
#

Hey, @jolly vigil

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

rose totem
#

Hello , my ID is 76561198015709735 and the VIP is not working, help me please

#

on the Rustoria EU long

proud breach
#

Hello , my ID is 76561197976555898 and the VIP is not working, help me please
on the Rustoria EU long

near halo
#

Hello, this will be looked into as soon as possible. Please be patient in the meantime while we look into it 🙂

lean timber
#

Hi i just bought vip for EU MEDIUM and it dosent give my que pass my steam id: 76561198827350038

proud breach
near halo
near halo
near halo
#

I bought vip for a friend, steam id is 76561198188867687, his queue skip is not working, can u pls look into it? for Rustoria EU long

fair verge
#

the /s points in rustoria 5x keep getting wiped for no reason i had 30 yesterday after force wipe now i got 0

near halo
near halo
#

still not working, maybe it will in a few mins but its still not working for him, just letting you know

faint portal
#

Hey bought vip for eu medium last night, the que skip/vip still dosnt work for me, steamID 76561198093116611 @near halo

near halo
proven granite
#

Guys, what nonsense?, I've been waiting for VIP for 12 hours

#

Steam ID: 76561198024735574

near halo
proven granite
#

EU long

toxic vessel
#

AU / KOREA having bad lag on NA

near halo
toxic vessel
#

unplayable lag ping spiking and rubber banding

near halo
near halo
woven crystal
#

I bought a vip for eu medium but it doesn't work.Steam ID: 76561198169820645

near halo
woven crystal
#

ty

near halo
near halo
mint saffron
#

@near halo

near halo
#

Hello

mint saffron
#

i bought vip but it still doesnt show i have it

near halo
#

It doesnt show on the website? Or its not skipping you ingame

mint saffron
#

76561198936983560

#

on the website it shows

near halo
#

Which server?

mint saffron
#

medium us

#

in game my name still blue

near halo
mint saffron
#

there no que atm

lost stump
#

I bought a vip but I still have to queue. My steam id 76561199020889956 .I also bought a friend's VIP but that doesn't work either. His steam id 76561198295350037. Server EU long.

mint saffron
#

but later there will be but it shows my name blue and if u have vip its supposed to be yellow

near halo
mint saffron
#

ok

#

thanks

lapis finch
#

my vip not working for Eu long

#

steam id 76561198002453124

near halo
near halo
spare river
#

VIP not working for US long Steam ID: 76561198084651597

lapis finch
#

its not skipping q

#

its shows on website

near halo
#

yeah queue not skipping

near halo
lapis finch
#

kk

near halo
#

when can we expect vips to work as they should

near halo
dense dust
#

Hi i get the VIP and i have queue on the server

balmy cypress
balmy cypress
balmy cypress
dense dust
#

tyt

near halo
near halo
near halo
near halo
cyan edge
#

is it better to give id now so when i get on later i get skipped or does it not work like that

balmy cypress
lost stump
lapis finch
#

still no skip

cyan edge
#

76561198314117661

buoyant creek
#

Hello i bought VIP but my bank is withholding the transaction, can you cancel the payment so I can try buy it with paypal?

cyan edge
#

want to be proactive before the backlog of requests come in

balmy cypress
balmy cypress
balmy cypress
lost stump
cyan edge
#

thank you so much!

#

waited so long lmao

balmy cypress
balmy cypress
lapis finch
#

@balmy cypress ty its working

cyan edge
#

i was trying to be patient because i know on the IT side of things y’all are hustling

wispy loom
balmy cypress
cyan edge
#

of course. yesterday i got muted but we don’t talk about that. good luck 👍🏻

#

holy fucking shit please mentally support me after looking at your inventory

proud hill
#

bought vip. havent been given it yet bought at 10:30 game tag is Raceryan8

wispy loom
proud hill
#

yes

wispy loom
#

76561199103955895

proud hill
#

yes i am on eu long rn

balmy cypress
proud hill
#

thank you

#

yes its working

wispy loom
#

@solemn charm

solemn charm
#

i buy for friend vip 76561198112572871 (Sideways)

#

and he can not koin

#

on rustoria eu long

#

my steam id 76561198126543494

balmy cypress
#

Looking now

balmy cypress
solemn charm
#

okey thanks bro 😘

boreal escarp
#

because i use vpn so i want to get approval

balmy cypress
pine pilot
#

i bought vip last night and now it is not working please someone help

balmy cypress
#

right click your profile on steam and click "copy page url"

boreal escarp
cyan edge
#

it’s is that last line of numbers

#

that is your id

pine pilot
cyan edge
#

you have to remove custom url @pine pilot

#

then it shows the numbers

wispy loom
#

Saving time for Luke 🙂

cedar agate
#

hey, i bought a gift vip for a friend 1h+ ago and still not active (mine is) 76561198056114922

pine pilot
balmy cypress
pine pilot
#

thanks mate

balmy cypress
balmy cypress
cedar agate
#

76561197960272723

cyan edge
#

if i have any support questions in school i’ll lyk

balmy cypress
true ice
#

my teammate bought me VIP on EU long but it don't working | my id 76561198278279981

balmy cypress
true ice
#

ty

spare river
balmy cypress
#

should not be an issue now

spare river
upper vigil
#

i buy vip and i have Q auf rutoria eu medium pls help?

balmy cypress
#

and I wil llook

upper vigil
balmy cypress
upper vigil
#

thx

silk hornet
#

can u check mine plz

solemn grail
#

Hello i bought vip but i havent recived it

silk hornet
#

im waiting for 15 min

wispy loom
#

Would you be able to post your Steam profile too please? @silk hornet @solemn grail

silk hornet
wispy loom
#

76561198326988453 ☝️

balmy cypress
silk hornet
#

thanks 😄

solemn grail
wispy loom
#

76561198333031055

balmy cypress
solemn grail
mint mason
#

I bought a VIP but I can't login

visual comet
#

where do i auth for didscord

nimble zodiac
#

i bought vip

candid swift
#

same

#

not worrking im in q for some reason

nimble zodiac
#

hi nver i luv u

candid swift
#

luv you too

nimble zodiac
#

i bought vip and im still in que for some reason

obtuse solar
#

same

wispy loom
#

Would you be able to post your Steam profiles please? @mint mason @candid swift @nimble zodiac @obtuse solar

obtuse solar
candid swift
#

76561198219213887

wispy loom
#

Neoplex: 76561199101220283

mint mason
nimble zodiac
true socket
#

Hey, i'm having the same issue

near halo
#

76561198188867687 still not working pls help

wispy loom
#

Thanks for posting here, you'll be assisted shortly to get it sorted

obtuse solar
#

Thanks mate

balmy cypress