#support

1 messages · Page 1498 of 1

marble mantleBOT
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Hey, @tidal pendant

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

calm crown
#

/ticket

marble mantleBOT
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Hey, @calm crown

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

desert skiff
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Admin can I transfer my vip please if possible?

desert skiff
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😦 please

acoustic imp
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who checks my appeal?

ebon lake
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there is a bunch of people cross teaming on the 5x zeus server

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3 clans teaming against us

marble mantleBOT
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Hey, @ebon lake

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lilac nova
marble mantleBOT
#

Hey, @desert skiff

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

karmic abyss
#

hi

hushed finch
marble mantleBOT
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Hey, @desert skiff

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

near halo
#

What’s going on with rustoria EU Main?! Why so many lags and disconnects?is it getting ddosed or what?and is there sam e troubles on eu long or monthly server aswell?

near halo
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on the NA side i dont have that probleme @near halo

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We are still banned even tho it say we should be unbanned this wipe on rustoria 5x eu no bp.

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bEFORE wipe it said "1 min left untill you are unbanned etc" Now when server wiped it still say we are banned

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<@&274971100184576010> ? 😦

dusk oyster
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have you tried submitting a ban appeal?

near halo
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Its supposed to be unban now when server wiped

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We tried connecting before the wipe and it said "1 minute left of ban"

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Now when server is wiped it just say we are banned and no timer etc.

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I have already talked to shenzy he said it should be unbanned now

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Seems like we getting on now.

dusk oyster
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unbans can take a couple minutes to go through the system

raven mist
brisk forge
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Which of the two most votes maps will be rustoria eu longs map

ancient pulsar
azure remnant
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Imagine getting banned from the server for something that u did a year ago

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😵😵😵

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Rigged staff

near halo
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Hey I had a question, do the /s points wipe Thursday aswell?

near halo
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Thank you!

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how long are bans on this server

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for exceeding group limit

wispy loom
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!appeal @near halo

marble mantleBOT
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Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

olive fiber
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@raven mist

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why my ban so long XD

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i was meant to be unbanned with the other guys

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smelly admins where u at

finite sparrow
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<@&274971100184576010> Sup, what time does Luke get back on, any of u know?

raven mist
near halo
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Clapped

olive fiber
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damn u got that butthurt sucks

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shame

raven mist
olive fiber
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i thought admins could take shit talk seems like they cant

raven mist
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U gonna keep continue ?

olive fiber
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XD

finite sparrow
finite sparrow
raven mist
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Hmm should be back very soon hopefully!

olive fiber
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im sorry shenzzy but ur kinda power tripping in a way not even tryna be toxic rn

finite sparrow
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Admins are also just people

olive fiber
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i say one thing and u just use and excuse to ban me longer to stop me talking

raven mist
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Not powertripping at all :)

olive fiber
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as if i aint aloud a say in this

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well lets be honest if ur way to stop me talking is to ban me longer it kinda is cause ur stopping me from having a say in anything all i said u was one thing and u got butthurt and banned me for 4 more days and it wasnt even offensive u just cant take it i guess

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did u sign up to be admin or did someone ask u ??

raven mist
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U can still say everything with respect, u came into discord harassing us as admins in general . Dragged you into voicechat and u just did the same . Dont be suprised then

olive fiber
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i wasnt harrassing lol i was fighting my point on being banned

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isnt that what support is for

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lets be honest if u cant take someone being pissed of about a silly ban then why make a support channel for stuff like this

quaint patrol
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We are here to support players, not take abuse from them 🙂

olive fiber
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how was it abuse

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what was abusive what i said

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i may have said i care about there being shit admins doesnt mean i was aiming at anyone

quaint patrol
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Where did I state you were giving us abuse?

olive fiber
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but thats most i said

raven mist
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Let me quote what you said ' some cunt is and admin abusing fat little cock sucking nerd
fuck ur cancer admins abusing powers like crazy actuall nerds'

quaint patrol
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olive fiber
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oh kinda got me there ngl

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forgot i even said that XD

quaint patrol
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If you want to appeal your ban go to our appeal website, if not move to #general

olive fiber
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still i mean ur admins u signed up for this cant take it dont be admin all imma say

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and why would i appeal it takes the same amount of days for ban to end for someone to reply

olive fiber
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ive said some crazy shit to admins before and im still aloud on there servers not even banned once u guys get so butthurt quick i hate to say it but if that hurts ur feelings then idk what to say

olive fiber
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any of u admins know MIKEthevike

finite sparrow
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Lemme guess Mike is ur friend or some

olive fiber
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the youtuber he fucking hates my guts lol the shit i said to him in call and in discord and im still aloud on his servers not been banned once now thats how u take shit talk from players XD

finite sparrow
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Dude just accept it, you said some shit, got banned for it

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Go appeal it if u like, and shut up

quaint patrol
olive fiber
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kia dont get upset too dude

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jacob where are u from US or EU ??

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ill stop talking i just wanna know where u admins are from

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if u are US i understand why u cant take my shit talk no offence but this extra 4 day ban is kinda gay ngl ill wait it if needed but u know atleast give the ban reason its proper reason other then exceeding team limit cause its unfair u know if the ban is for "exceeding team limit" i should have been unbanned today like the other guys u know if not change the reason makes more sense then

raven bison
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Learn to not be toxic

olive fiber
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who is u

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strange ppl butting into shit that doesnt concern them XD

raven bison
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You gonna stop being toxic?

near halo
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Again like what Jacob said please go to #general

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русские есть

olive fiber
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dude what is general gonna do im in support channel for support dude thats why it is called "SUPPORT"

near halo
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You are not using it for support, you have gotten your answer regarding your question. You are simply in here shit talking

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скули

olive fiber
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how am i talking shit

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i was still asking stuff fuck u mean

near halo
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скулишь

raven bison
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We are not going to provide any support regarding your ban. Your ban is warranted and you must wait for it to expire. If you do not have anything else that we can help you with then please move to #general

near halo
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че

olive fiber
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who even are u ctv omg

raven mist
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He's our developer :)

olive fiber
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ok im done after this last thing its not toxic

near halo
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скулите ору

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пендосы

marble mantleBOT
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:warning: NF. MAFIA#0816 is already muted.

quaint patrol
marble mantleBOT
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Hey, @olive fiber

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

meager flint
#

hello

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how do i get steam kit

dreamy jewel
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you amengus

meager flint
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hello?

dreamy jewel
tardy storm
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Can you see the map for tomorrow Eu Medium today already somewhere

tacit current
tardy storm
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@tacit current ok Thanks

mellow glen
prime loom
#

i was just kicked from rustoria.co trio 5x and cant come back in

mellow glen
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I know our US servers just did a daily restart

prime loom
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no i guess it was a server restart

humble pilot
#

I need to talk to someone about a paypal issue when they get a chance.

raven bison
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@humble pilot talk to @balmy cypress

static wasp
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Hey, I just got muted for telling people that kungfu fighting was playing on the radio at my disco on eu medium... These are bad words?

marble mantleBOT
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Hey, @static wasp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

static wasp
#

Naaaaaaa it's end of the wipe, just saying, 12 hours for saying kungfu seems a bit harsh. Cheers though

earnest patio
static wasp
earnest patio
#

That list would probably have a lot of *’s but I don’t think we do lol

static wasp
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That's fair people would prolly find loop holes if we did

storm acorn
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where can i find the map seeds

earnest patio
#

Hey look at that another Jordan

storm acorn
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its this jordans birthday

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@earnest patio any idea where i can find the map seeds for us long

earnest patio
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Happy birthday, and map seeds?

storm acorn
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yeah each map has its own personal seed id

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@regal wave you may know?

regal wave
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I think Rustoria uses custom maps so using seed and size won't work

storm acorn
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heck

mellow glen
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however there are websites that can tell you a map seed if its not custom

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so once the map goes live feel free to check and see

raven raptor
sharp vine
raven raptor
sharp vine
sharp vine
marble mantleBOT
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Hey, @raven raptor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sharp vine
civic badger
#

but his name in game is strange with difficult character

raven raptor
mortal oriole
#

!appeal

marble mantleBOT
#

Hey, @mortal oriole

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

sharp vine
sharp vine
raven raptor
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@sharp vine they have some shitty caracter

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it's like (T°T)

sharp vine
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so the name wont matter, SteamID and PlayerID is consistent

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but id reccomend u send that ticket asap so the admins get notified

civic badger
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We literally don't care if they get banned 10 years later, we just don't want cheaters to get us out of our wipe, nothing complicated for admins to come and see themselves

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ofc we have lost everything, we will not report them and they will quietly continue to do stupid things on your servers\

raven raptor
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yeah yeah i send it

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but nobody is here

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like everytime in every game when you make a fucking ticket

mellow glen
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we receive large volumes of tickets every day. Your ticket will be handled when an admin becomes available to look at it

raven raptor
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it's look like never

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like i said "like every time"

sharp vine
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wait did you send an ingame ticket or did you f7 report?

raven raptor
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both

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ii have a screenshot of one cheater

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i can give you the screenshot if you want

sharp vine
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ok, nice, then we wait you should get an answer

raven raptor
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but i left the server

sweet solar
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Is it possible to transfer my vip to a different server? I've only had it for 2 days

median monolith
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Can someone get zen zen to look at his dms it's important

wispy loom
sweet solar
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Ok

abstract peak
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hello any admin can help me

wispy loom
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Best way is to try and connect

abstract peak
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ı trid and still ı banned all servers

wispy loom
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Your appeal was accepted?

abstract peak
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ı dont know

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how to learn this

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1-3 works day will say but almost ı am waiting one week

wispy loom
abstract peak
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thx

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ı can talk to admin because ı dont have vac ban and fp dont ban me

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but ı banned your all servers why ?

wispy loom
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What does it say about your appeal?

abstract peak
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YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED. this

raven bison
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@abstract peak DM me ur steamid

abstract peak
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@raven bison ı sent

woven wadi
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need help, me and my friends got banned for no reason

marble mantleBOT
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Hey, @woven wadi

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
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Can you change my nickname to "Eraser"?

woven wadi
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"Appeal Update
Our administration has reviewed your appeal and it has been denied." What it means?

dusk oyster
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your ban appeal has been denied and you will not be getting unban

dense ingot
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any admins that can hop on a call with me?

woven wadi
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it is ridiculous

hot jackal
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why is US 5x solo duo trio server so laggy every 30sec im getting micro stutters

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its so annoying

raven bison
abstract peak
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@raven bison ı dont understand :/

dim sky
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<@&274971100184576010>

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<@&415898423460626432>

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Anybody?

hushed finch
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Please just ask your question and only tag us in emergencies.

dim sky
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Can i appeal?

hushed finch
marble mantleBOT
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Hey, @dim sky

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

dim sky
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I cant

woven wadi
dim sky
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because i already tried

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i was banned for exploiting

hushed finch
dim sky
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Can i dm u also?

hushed finch
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Yes

near halo
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!force

marble mantleBOT
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Hey, @near halo

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday September 2nd 2021) https://a.chronus.eu/19EAF38

median monolith
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Hello

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Can I get some help

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Hello

mellow glen
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what can i assist with

median monolith
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I need to get in contact with zen zen

mellow glen
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for what reason?

median monolith
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He helped resolve an issue a month ago and the issue has come up again and I was told to get in contact with him first and I need him asap

mellow glen
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are you able to DM him?

median monolith
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I believe

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When is he normally on

mellow glen
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your best is to dm him and he will get back to you as soon as possible

median monolith
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Ok

solid girder
#

do i get a role for having vip

mellow glen
#

!auth

marble mantleBOT
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Hey, @mellow glen

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

mellow glen
#

link your steam and discord

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and you will get the roles

scarlet cove
#

Hello, me and my friend just heard neighbors sharing pincode so we entered their base and killed them, but got banned for teaming right after, can we appeal ?

marble mantleBOT
#

Hey, @scarlet cove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

spiral osprey
#

STEAM_0:0:96881519

solid girder
#

.

spiral osprey
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76561198154028766

honest owl
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Hi admin team,

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I can't cancel my recurring subscription why won't it let me?

marble mantleBOT
#

Hey, @dapper walrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

#

Hey, @dapper walrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

#

Hey, @dapper walrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sour valve
#

!appeal

marble mantleBOT
#

Hey, @sour valve

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

spiral osprey
#

Sorry to bother you, how long will it take to wait for a decision on my appeal?

west osprey
hallow shoal
#

how i can cheek if i have vip or not usually bot send me a message on discord i bought it yesterday and idk if i have it or no

exotic thistle
#

login, top right click at your account and see if you still own a subscription!

hallow shoal
#

ty i got it

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but its not showing on discord

mellow glen
#

!verify

marble mantleBOT
#

Hey, @mellow glen

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

stray marsh
near halo
#

can i speak to a admin or mod or someone please its about a server

rose pelican
#

where can i report a player?

stray marsh
marble mantleBOT
#

Hey, @rose pelican

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

stray marsh
near halo
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bro we just got banned

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we are making a hotel on a trio server

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@stray marsh

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bro

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we are a hotel

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why are we getting banned

elder comet
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Man there goes that hotel

near halo
#

haha

mellow glen
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

bruh we were so close to be opened

elder comet
#

True

warm spire
#

Hey is luke the only one still who can transfer vips from server to server

near halo
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If I get banned on one server do I get banned on all?

mellow glen
near halo
#

Well that’s dumb considering the fact I was falsely banned

mellow glen
#

if you think you were fasely banned please feel free to appeal it

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

scarlet cove
#

My ban appeal has just been accepted, any idea if my friend was unbanned aswell? I mentioned both of us getting banned but didn't provide Steam ID of his

mellow glen
scarlet cove
#

He didn't submit any appeal yet, that's why im asking

mellow glen
#

Then he will not be unbanned

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an appeal is for you and you alone

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he will need to fill out his own appeal

near halo
mellow glen
near halo
mellow glen
autumn dagger
#

hello
what happen when i have old vip to 04.09 and i bought another today, are they gonna stack or second one will start after first expires?

near halo
#

Hello on the 5x trio can you switch teammates out as long as you don't exceed the 3 online?

mellow glen
untold terrace
#

Hello Can anyone tell me how to fix the bug i cant upgrade the foundation?

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@mellow glen

mellow glen
near halo
#

@mellow glen cause I just got banned on the 5x for bringing in a new teamate and if i appeal i wont get unbanned until after force

untold terrace
#

okay np

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

viral oak
#

hey i got banned for charging back along time ago for 10 bucks is there anyway i can be unbanned ill pay the 10 and some more. im really sorry for what i did it was really stupid of me

buoyant creek
#

Is there any way to know the next map in a server that is not large?

marble mantleBOT
#

Hey, @viral oak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

viral oak
#

thanks

mellow glen
buoyant creek
#

Ok ty^^

viral oak
#

@mellow glen i appealed and it was denied

#

is there anyway i can get unbanned?

mellow glen
#

Unfortunately if your appeal is denied you cannot be unbanned

near halo
#

Do maps get released before wipe?

mellow glen
woven wadi
#

a pussy admin blocked me

mellow glen
#

First

#

im not an admin

#

secondly i told you MULTIPLE times that i could not help you any further

woven wadi
#

then u blocked me

#

lol, are u kidding me?

mellow glen
#

I told you multiple times that if your appeal was denied you wouldnt be unbanned

#

i cannot help you anymore from there

near halo
#

I bought vip, is there a role for that?

mellow glen
#

!auth

near halo
#

!auth

marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

woven wadi
mossy dew
#

!auth

marble mantleBOT
#

Hey, @mossy dew

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

mossy dew
#

!auth

compact parcel
woven wadi
#

ok thx

mossy dew
#

charging back lmfao

woven wadi
#

is him online?

mossy dew
#

you probably live in a traphouse

mellow glen
#

our modded servers

#

but if you link your steam and discord

mossy dew
#

"our"

mellow glen
#

you will get any perks assoiated with your VIP package

mossy dew
#

i like how u said "our"

near halo
#

oh i only got wipe skip for us medium lol

#

so i need to auth to get the wipe skip or i have it?

mellow glen
#

as long as your Steam is connected on our site you will ahve Q skip

near halo
#

ohh okay!

mossy dew
#

ahve queue skip already

mellow glen
mossy dew
#

no i already ahve support

mellow glen
tired goblet
#

how long is a rtg ban

mellow glen
tired goblet
#

is it perma?

foggy robin
#

.WATER LOL

#

STOLE MY NAME

mellow glen
#

trust me m8 ive been water for alot longer

mossy dew
#

yeah sure

foggy robin
#

IVE BEEN .WATER SINCE 2019

near halo
#

i like purple water better

tired goblet
#

@mellow glen is a rtg ban perma?

mellow glen
near halo
#

ive beeen chaiseyy since 2011

tired goblet
#

pretty sure it says for scripting

foggy robin
#

Im no t banned on rustoria servers

mellow glen
#

then yes it is perm

foggy robin
#

but im banned for hacking

mossy dew
#

hahahaa you fucking looser

mellow glen
#

every who does NOT need support please take it to general

tired goblet
#

why is an aimtrain server a perma ban LOL

mellow glen
#

you just said u were banned for Cheating correct

mossy dew
#

adj is not scripting hes a good friend of mine

tired goblet
#

somewhat yes but no and the admin who banned me knows the story but

near halo
#

yeah i know him too

#

hes legit

mossy dew
#

ive known this guy since 1991

tired goblet
#

but its been like a year

#

and im still not unbanned

near halo
#

ive known him since 2002

#

born together

compact parcel
tired goblet
compact parcel
tired goblet
#

smh

median monolith
#

Can an admin get zen zen on please

#

@compact parcel

#

I got banned for ban evasion and I showed proof to get me unbanned and I got banned again

#

Zen zen helped me and unbanned me

#

@compact parcel can you help

exotic thistle
still nimbus
#

hey i bought vip for myself twice by accident one was supposed to be for a friend can i transfer one of my vips to my friend

exotic thistle
still nimbus
#

ok

manic folio
#

I joined the server and planned on playing with a new person and kicking my other friends out so i wasnt exceeding group limit but before i got a chance to remove bags and that my friend spawned in and got tc then we both got kicked for being over limit is there anyway i can just play with my friend i wasnt trying to over team

wispy loom
manic folio
#

ok thx

normal rapids
#

You guys denied my appeal when I have played 1khrs on your server and have 2k alone this is sad I just wanna get back on 5x :((

wispy loom
empty cliff
#

{"statusCode":500,"message":"Internal server error"}

#

seems like the website is down

mellow glen
#

steam seems to be having issues

#

try again in 20 to 30 minutes

wispy loom
#

!vipissue @leaden cape

marble mantleBOT
#

Hey, @leaden cape

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

untold terrace
#

any admin online ? found a bug

viral oak
#

i dmed luke @compact parcel

wispy loom
true wadi
#

support

#

I got banned for hacking but im not hacking

#

i can show everything via life stream

foggy jungle
#

I got banned for playing with a hacker

true wadi
#

spray with taskmanager everything

foggy jungle
#

xD

true wadi
#

waiting in support room

wispy loom
#

Hey, sorry to hear that you guys got banned
You can appeal your bans at https://bans.rustoria.co so an admin can look into it

#

I want to add to this that players don't get banned for hacking without evidence

true wadi
#

I mean I kicked a clans ass maybe they reported me and admins thought Im hacking but im not lol

#

is there any way to get unbanned like rn im only playing 1 time a week and that would be a shame If I would be banned for today

wispy loom
#

You'll have to appeal your ban on our website

true wadi
#

it says that im not banned

wispy loom
#

If you just got banned, it might take a few minutes for it to sync on our website

foggy jungle
#

Bruh

true wadi
#

<@&274971100184576010> <@&415898423460626432> <@&864870863957393458> <@&874995535881326632> yo admins. can you contact me pls: me and my team mates got banned. I got banned for hacking he got banned for helping. the thing is I dont hack though I can show my whole pc, sprays with taskmanager open everything, just tell me what u need to get me unbanned.

wispy loom
#

You got banned based on what our admins found, trying to prove that you are not guilty won't help with anything

foggy jungle
#

So now we need to wait three days or what?

wispy loom
#

Ban appeals usually take 1-3 days, but this can be quicker

foggy jungle
#

............

true wadi
#

so u basically saying that I need to wait 1-3 days for getting me unbanned

wispy loom
#

No, I'm saying that ban appeals can take 1-3 days

#

Doesn't guarantee an unban

quaint patrol
#

Fill out a ban appeal and when someone is available they will look into it

true wadi
#

we did

#

jacob dont u have time

quaint patrol
#

I'm not the admin who issued your bans, I'll let them know you have sent in an appeal

true wadi
#

well ok I guess. Just saying that I never got banned before on any other server

quaint patrol
#

We don't ban without reason/evidence

true wadi
#

then show me proof or footage that I hack lol itßs kinda interesting

stray marsh
#

In accordance with EAC and FacePunch guidelines we do not share evidence with players.

true wadi
#

whih admin banned us

#

what

#

which*

stark furnace
#

For the us 10x no bps are u gonna skip wipe on Friday since for wipe is tomorrow

#

Force

quaint patrol
quaint patrol
true wadi
#

cant just one adming talk with us?

stark furnace
quaint patrol
foggy jungle
#

Was das für ein grotten schlechter support

true wadi
#

any admins that can talk rn?

quaint patrol
midnight glade
#

why i cant cancel my subscription

wispy loom
marble mantleBOT
wispy loom
#

Do you need help with it?

midnight glade
#

yea i have done that but its not working

wispy loom
#

What is not working exactly?

zinc sparrow
#

Where do i go for a ban appeal?

midnight glade
#

i am clicking the "cancel my subscription" but it does nothing

wispy loom
midnight glade
#

yea

spiral osprey
#

Please, dear administration, you can somehow speed up the review of the appeal, I definitely need to participate in tomorrow's global wipe, I realized my guilt, I spent 2 months in punishment, I ask you. I can't live without your server ❤️

#

my steamID 76561198154028766

median monolith
#

Help

#

I don't need to put in an appeal i need to get in concract with zen zen

#

He can and will fix this

tranquil dust
#

Hey I have some questions that Im wondering if I can get answered in vc? Preferably by a Rustoria Official Admin etc

thorn jasper
#

how do i get donator role

granite shuttle
#

Can we talk to someone in support

sinful brook
#

Does anyone know if you can do a server transfer for vip?

earnest patio
#

If you dm @balmy cypress he should be able to help you out.

sinful brook
#

ok thank u

tranquil dust
#

@balmy cypress I have some questions I am hoping to get answered Preferably in a voice channel, or something.

sturdy cosmos
#

hey got a question

rapid hedge
#

will the servers double wipe with upcoming force wipes

oak wraith
#

i still dont have my supply drops

#

i bought them yesteday

#

yesterday**

median monolith
#

I NEED ZEN ZEN

stray marsh
marble mantleBOT
#

Hey, @oak wraith

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

median monolith
#

Where is he

stray marsh
median monolith
# stray marsh What is it we can help you with?

I was banned for ban evasion a month ago long story short I wasn't the one who cheated on another account I gave proof to zen zen he unbanned me and now I got banned again and he has the proof still.

#

I have pics of dms with him I can show

#

With the proof

#

@stray marsh ?

stray marsh
#

Looking into our records now. One moment

median monolith
#

Ok my name is sphynx on steam

#

I just wanna play we were doing good

neat pike
#

!ticket

marble mantleBOT
#

Hey, @neat pike

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

neat pike
#

!appeal

marble mantleBOT
#

Hey, @neat pike

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

median monolith
#

@stray marsh Irish?

stray marsh
median monolith
#

And my team if I am?

stray marsh
#

You are unbanned, yes

median monolith
#

And my team?

#

@stray marsh

neat pike
#

irish can i talk to you when you have time

stray marsh
stray marsh
median monolith
#

For playing with a hacker is the reason Becuse my BaN EvaSion

neat pike
#

so i went and logged onto yalls 10x

#

and it said i was banned for playing with a hacker

stray marsh
median monolith
#

@stray marsh there names are Bombay and American shorthair

#

@stray marsh can you look into it please

stray marsh
#

They will have to file their own appeals if they are in fact banned

median monolith
#

Omfg

stray marsh
neat pike
#

when i have no clue how this happened as i havent played the server in a while

#

okay like personal?

mossy dew
#

where do i appeal for a ban

stray marsh
marble mantleBOT
#

Hey, @mossy dew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

stray marsh
neat pike
#

okay thx

median monolith
#

@stray marsh why'd me teammates get banned then?

#

@stray marsh it's because I was banned for hacking

stray marsh
#

I can't speak about bans for other players. They will have to contact us.

median monolith
#

This is ridiculous

stray marsh
marble mantleBOT
median monolith
#

If I'm being completely honest I shouldn't have been banned in the first place all this bs wouldn't have happened

robust walrus
#

Juan hop in VC please.

median monolith
#

Hold on

mossy dew
#

sprunt can you script check me

#

i just got banned for scripting lol

#

/hacking

#

also my teamates got banned

median monolith
#

@robust walrus can I get some compinsation for this?

#

My team and I can only play monday wipes and we got shorted a whole day

#

Compensation* @robust walrus

#

You did say it was your bad man.

#

@stray marsh yo ^^

north crest
marble mantleBOT
#

Hey, @mossy dew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

mossy dew
#

did already

#

waiting for an admin to join a vc

median monolith
#

@robust walrus I know you guys make mistakes but like vip for 2 weeks or something

mossy dew
#

kinda sad how an admin bans for for killing a kid at launch site with an m2

median monolith
#

You said you guys messed up

mossy dew
#

oh damn you guys think im cheating?

median monolith
#

If it was me I wouldn't be asking but it's not

#

@stray marsh can you help me

stray marsh
#

We do not provide anything like that. Technically your account still qualifies for a ban, and that was the exception being made currently.

median monolith
mossy dew
#

yo irish wanna hop in a call

median monolith
#

How's that have anything to do with that too I was cleared a month ago

stray marsh
mossy dew
#

i need to be unbanned

stray marsh
marble mantleBOT
#

Hey, @mossy dew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

mossy dew
#

i did

real falcon
#

Yo Irish pls help

median monolith
#

@stray marsh can you elaborate more deaply on that I'm not that smart

tranquil dust
#

Once you have submitted an appeal an administrator will look into it once they are available. @mossy dew

mossy dew
#

do admins not script check?

#

or do they only do appeals

stray marsh
#

If you filed an appeal it will be reviewed and you will get a response that way.

mossy dew
#

how long does it take

#

to get a reply

near halo
#

is us long vip gonna restock

real falcon
#

at force

near halo
#

thx

crimson ledge
#

hacking on 5x us

stray marsh
marble mantleBOT
#

Hey, @crimson ledge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

crimson ledge
#

/ticket

marble mantleBOT
#

Hey, @crimson ledge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

real falcon
#

Irish pls man help me

gritty kiln
#

HOLY FUCK STAFF BAN THIS GUY

stray marsh
stray marsh
gritty kiln
#

nvm he got banned

#

he was hcking for like 20 minutes

stray marsh
#

That's still 20x faster than most servers 😉

#

Glad we got him for you

mossy dew
#

yo irish

real falcon
mossy dew
#

did you ban me?

stray marsh
#

I did not

median monolith
#

i got a bone to pick with yall

near halo
#

We all are banned

#

Irish how long are association bans

median monolith
#

@stray marsh our base is wiped

stray marsh
median monolith
#

WHERES MY COMPANSATION

near halo
#

Ok so 20+ people got banned

stray marsh
#

Luckily tomorrow is force wipe

mossy dew
#

all my teamates got banned

#

atleast 15+ people got banned for pwc

near halo
#

Tyivv got reported for tripling a guy from 50m

mossy dew
#

cause i killed a guy with an m2 silcener 50 m away

median monolith
#

THEY WORK. ALL WE WANT TO DO IS PLAY MONDAY TUESDAY WEDNESDAY AND HAVE FUN AND SOME DUMBASS ADMIN HAS TO SCREW US OVER

near halo
#

Irish can you provide info on which mod banned who?

median monolith
#

@stray marsh i want the admins name who banned me

mossy dew
stray marsh
near halo
#

Got it.

trim flame
#

Omg... WTFF...

#

I get on rustoria and says i was banned...

#

😭 WTFFF, admins can you fix this? 🙂

earnest patio
#

!appeal @trim flame

marble mantleBOT
#

Hey, @trim flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

trim flame
#

I was unbanned, just my whole base got wiped...

#

I literally told my manager i was sick today just to play... dawg you are costing the food on my table. 😭

trim flame
earnest patio
#

If you are asking if an admin can give you your base back, admins do not interfere with gameplay.

stray marsh
earnest patio
#

My apologies I was showing you how to appeal since you stated you were banned.

trim flame
sour goblet
#

whats team limit on rustoria 10x

trim flame
#

🙄 whatEver, my friend Juan556 is being kept in the dark.

trim flame
sour goblet
#

bruh thats discord

trim flame
#

Uhm... it's 8 or something.

empty ore
#

you can do that in game

north crest
trim flame
#

Yeah, i just checked.

#

Please stop mentioning me.

near halo
marble mantleBOT
#

:ok_hand: temp-muted ColZen#5475 for 2 hours (Trolling)

trim flame
#

Mods, ban this guy please.

#

I always get what i want.

#

🙂

#

Uhmm... admins can you guys spawn me in a 2x2?...

dense oriole
#

This is where you cease getting what you want.

mossy dew
#

how long does it usually take to get a ban appeal reply?

earnest patio
#

1-3 business days.

mossy dew
#

is it possible to get a reply by force wipe?

#

before

dense oriole
#

When were you banned?

mossy dew
#

right now

#

or like 30 minutes ago

dense oriole
#

Well 1 to 3 days from now.

inland badger
#

Need an admin to check rustoria 5x US reports, been plagued by an ESP/flyhacking duo for the past hour

marble mantleBOT
#

Hey, @inland badger

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

inland badger
#

ok thank you

hollow cove
#

Rustoria eu medium wipe at 3pm uk??

opaque chasm
#

/ticket ghost hacks

marble mantleBOT
#

Hey, @opaque chasm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hollow cove
mellow glen
hollow cove
#

ok thx

near halo
#

how do i claim my kits?

north crest
north crest
polar storm
#

@compact parcel

acoustic imp
#

why am i still unbanned?

#

i literally appealed

stray marsh
acoustic imp
stray marsh
#

Looks like it was denied

acoustic imp
#

ya but why

#

im still confused i know the guy

#

it was a joke taken a different way, and isnt that the point of an appeal?

stray marsh
#

Unfortunately that doesn't make the action any less illegal or against ToS

acoustic imp
#

wdym its a joke to someone ik irl that i see on a daily basis...

#

ik its illegal but saying " I have your info kid" to an irl should not be a ban.

#

thats why i thought i should be unbanned

stray marsh
acoustic imp
#

what was the other part

torn pawn
#

You need to drop the proof also @warm goblet

warm goblet
#

Of him being banned from rusticated? i made a ticket on their servers I can upload a picture

torn pawn
#

No you said you had proof of him scripting

warm goblet
#

the video i have isnt really sufficient enough to show you scripting. Rusticated just found plenty of evidence on it. I'm just trying to warn you of him scripting. They found alternate evidence by investigating him thats how I believe he was banned.

#

I can still upload tho if u want

#

upload coming thru in a sec here

marble mantleBOT
#

Hey, @warm goblet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

stray marsh
marble mantleBOT
#

Hey, @acoustic imp

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

torn pawn
#

No I'm not admin here, I admin elsewhere, but I'm sure they're greatful for the heads up :)

warm goblet
stray marsh
warm goblet
#

Hell yeah gj rustoria peace and love goodbye and farewell ❤️

near halo
#

How do I check if I'm banned thru the thru website

exotic thistle
near halo
#

Anyway you can check for me, I'm on phone so cant logon to rust

exotic thistle
#

i am Discord Moderator, not an admin

near halo
#

K

exotic thistle
#

you have to check yourself sorry bout that!

near halo
#

K

median monolith
#

@stray marsh wheres my compansation nephew

#

first i get banned for nothing

#

then i get unbanned

#

then i get on and im raided becuase u ass holes banned me and i couldnt defend

#

@robust walrus im upset

#

what happened was completyly avoidable and you guys failed at avoiding it '

patent umbra
#

im here

near halo
#

!help\

#

!help

patent umbra
#

!help

near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

patent umbra
#

!ticket

marble mantleBOT
#

Hey, @patent umbra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

patent umbra
#

!appeal

marble mantleBOT
#

Hey, @patent umbra

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

exotic thistle
#

bind, send him an DM , private message about that issue

near halo
#

ok ty

exotic thistle
#

no worries! he might be away right now but as soon as he sees it will answer you!

robust walrus
#

@median monolith , don’t be that guy.

true wadi
#

My ban appeal got denied like bruh. I got banned for hacking but you know the funny thing. Im not hacking lmao. Wtf is this shit. Admins abusing there ban system just because maybe there friends get recked or something. This staff right here is clearly making wrong decision. And don‘t say that I got banned for a reason, I know it better than u guys that im not hacking. Like I said if u want any proof, I can send anything you guys need but this is just abusing the admin power for sure

lavish grail
#

yo i got banned for playing with a hacker. there was like 10 or 20 of us that got banned. is there a way i could get unbanned. never new he was hacking

lusty badge
#

/ticket

marble mantleBOT
#

Hey, @lusty badge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

median monolith
#

And I have so much fun wit them

#

@robust walrus

true wadi
median monolith
#

Have a good night bruda

#

😉

exotic thistle
true wadi
#

This decision is made very wrong

#

You can say what you want, fact is im not hacking and how am I hacking. I mean what kind of hacking… If I got banned just because I am just better than some players than this is really sad. The admins should write facepunch they know better that im not hacking like bruh

#

You guys just saying here thet there was a reason funny thing is still that im not hacking lmao

raven mist
#

Well,, you were. Otherwise you wouldn't be banned

broken mural
#

hi when is the wipe ?

#

is it today

true wadi
#

How can you call me hacking if im not hacking like bruh. I never got banned before for hacking. Clearly admins are making wrong decision.

raven mist
#

We are for sure not making any wrong decision. You got caught PepeOk

exotic thistle
broken mural
#

oww ok nice

#

thx btw

true wadi
#

Im not hacking shenzyy u kinda making me agressive

raven mist
#

Making your agressive because we caught you cheating? Hmm.

#

Your ban appeal is denied, and it will stay that way. Have a nice day

sinful brook
#

Rustoria honestly wouldnt false ban anyone

#

and if they did they would script check, etc., unless its blatant

summer stump
#

How do I make a ticket ??

#

!tixket

#

!ticket

marble mantleBOT
#

Hey, @summer stump

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fossil cradle
#

!TICKET

marble mantleBOT
#

Hey, @fossil cradle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fossil cradle
#

!APPEAL

marble mantleBOT
#

Hey, @fossil cradle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
clear scroll
#

!appeal

marble mantleBOT
#

Hey, @clear scroll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

subtle garnet
#

when is EU wipe

clear scroll
#

could i have some help plz

#

it says im not banned when i try a ban appeal, but when i load into a sever it says im banned

#

@neat pumice@hushed finch@robust walrushelp please?

foggy jungle
#

I Never played with a Hacker and my ban appeal still got denied :/

neat pumice
clear scroll
#

done @neat pumice

spring jetty
#

I tried to join and got instabanned for "Playing with hacker" and I don't use hacks... can anyone explain it to me?

buoyant rover
#

!appeal

marble mantleBOT
#

Hey, @buoyant rover

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

spring jetty
#

Tyvm

true wadi
#

I played so many wipes on your server how can it be that i get banned now and not earlier like wtf

#

And then i rek a clan and then i get banned proballx all of them reported me, thats what i see

marble mantleBOT
#

Hey, @true wadi

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

spiral osprey
#

<@&274971100184576010>

tacit current
spiral osprey
#

@raw lily

#

@tacit current I urgently need to resolve the issue with the appeal, because I want to buy a VIP for today's wipe

spiral osprey
#

nope

tacit current
spiral osprey
#

I must be on today's wipe, I will buy a VIP either here or on reddit, if I am not unban

void condor
#

@spiral osprey Steam id? so I can see if your appeal is assigned to the admin that banned you at the very least

spiral osprey
#

76561198154028766

still mango
#

Good morning, I boosted the discord server and I'm not able to get my kit in-game

wispy loom
spiral osprey
#

@echo venture can we dm?

still mango
#

I've linked the account and I still can't get the kit

#

@wispy loom

wispy loom
#

Did you type /auth again?

#

It might take some minutes to sync though

still mango
#

@wispy loom

wispy loom
#

As you just linked your accounts, see if you can try again in 10-15 minutes

still mango
#

ok

wispy loom
#

If it doesn't work please tag me again so I can forward it to be looked into 🙂

still mango
near halo
#

why is vip not up

soft umbra
#

Where vip ?

wispy loom
#

Apologies for the inconvenience, we're working on getting it back online

spiral osprey
#

Should I buy a VIP if I am banned? And what is the chance that I will be unban before the wipe

wispy loom
stone stirrup
#

Hello, does an admin can contact me in pv please ?

wispy loom
crimson lily
#

can someone help i cant link my twitch or youtube on rustoria.link

wispy loom
#

Working on getting Twitch working again, but not sure when YouTube will be available again

crimson lily
#

kk

#

so what do i need to claim kit loyal?

stone stirrup
#

not for cheating or script or anything

wispy loom
#

I see, have they already appealed their ban on our website?

stone stirrup
#

Not yet, I would just want to see with an admin if due to the reason of his ban he still can appeal or if it will be a waste of time

wispy loom
#

Best way is to find out by appealing it 🙂

#

Otherwise your friend should contact an admin directly, bans are not discussed through a middleman

stone stirrup
near halo
#

map doesn’t drop for med right?

wispy loom
near halo
#

okay thanks

west osprey
stone stirrup
#

Hello, does an admin with the view on the bans could dm me please ?

stuck jewel
#

@wispy loom got banned on the 5x server for entering my base that i build with 2 friends, overnight another friend join the server for the first time and they creater another clan for him to join, without a team, today joining my base and looking tru chests I got banned. Just to mention, our 4th friend will never log to the server again

wispy loom
patent goblet
#

Hello all can someone plz tell when wipes Vanilla Eu long server?

marble mantleBOT
#

Hey, @patent goblet

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday September 2nd 2021) https://a.chronus.eu/19EAF38

patent goblet
#

!force

marble mantleBOT
#

Hey, @patent goblet

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday September 2nd 2021) https://a.chronus.eu/19EAF38

spiral osprey
copper night
west osprey
stark flare
spiral osprey
#

@west osprey Why are you so categorically disposed towards me, I realized my mistake and I offer my deepest apologies.

stark flare
#

his ass burned out, it happens.

gleaming kelp
#

the 5x trios still wipes sat right?

nocturne jewel
#

countdown

solid ivy
#

Hello, questions regarding refund/payments etc who do I contact?

marble mantleBOT
#

Hey, @solid ivy

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

copper night
#

!force

marble mantleBOT
#

Hey, @copper night

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday September 2nd 2021) https://a.chronus.eu/19EAF38

spiral osprey
#

<@&274971100184576010> I don't want to make excuses and whine to you, but please understand me, I was very emotional and aggressive at that time, I didn't want to take it out on those guys who lived next to me, but it happened because of the harsh game situation. I corrected myself, having been in this punishment for more than 1 month, I realized that such behavior is unacceptable, and racism simply should not exist in our society. Once again, I apologize and thank you for your attention.

wise raptor
#

<@&274971100184576010> Hiya i bought VIP for the same server multiple times on the same steam ID is there any way i can get a refund for some?

wispy loom
gaunt forum
#

What time is the wape today?

wispy loom
marble mantleBOT
#

Hey, @gaunt forum

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday September 2nd 2021) https://a.chronus.eu/19EAF38

silk coral
#

how do i tell if my vip is still active for a server?

silk coral
#

tysm

sour pollen
#

<@&274971100184576010> Heyo is it possible to switch a vip from one server to another as long as there are slots open for it?

#

havent logged in since the vip refreshed just wondering

prime creek
#

Need help with vippayment

tacit current
west osprey
sour pollen
tacit current
wispy loom
#

Transfers are only given if it's purchased for the wrong server

sour pollen
wispy loom
#

Might be possible, you'll need to message Luke

sour pollen
#

yup did I think he might be offline though x3

wispy loom
#

He might be busy at the moment but he'll try to get back to you asap 🙂

neat pond
#

Yo @wispy loom what’s the average toria med us que on wipe day

limber moat
#

when is the wipe?

wispy loom
limber moat
viral ferry
#

how do you contact suport

tacit current
coarse raven
#

support pleas need you to delete my subscription from the servers

marble mantleBOT
#

Hey, @coarse raven

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

robust walrus
#

WIPE HYPEEEEEEEEEEEEEEEEEEEE

white pike
#

i have one more prooblem sprunt

near halo
#

Same

chrome gulch
#

how do i check how long my ban is for

#

or when it gets replied to

#

for unban appeal

white pike
#

link discord to rustoria website i think

hallow stump
#

/auth @white pike

marble mantleBOT
#

Hey, @white pike

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

chrome gulch
#

/auth

marble mantleBOT
#

Hey, @chrome gulch

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

chrome gulch
#

my discord is linked to another steam account how do i unauth it and auth it to my steam account

hallow stump
#

message luke or an admin

stiff wing
#

Caeliflower

#

😮

near halo
#

/auth

marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

wispy loom
noble ermine
#

how long until wipe on rustoria eu long? i cant find it

#

nevermind is 7pm

timber quail
#

It won’t let me link my yt and then sub to the yt and it won’t let me do the same with twitch

marble mantleBOT
#

Hey, @noble ermine

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday September 2nd 2021) https://a.chronus.eu/19EAF38

wispy loom
timber quail
#

Aw damn, that sucks. I really wanted those extra /s points

stone plover
#

is crosshair x allowed on rustoria servers ?

wispy loom
#

!vipissue @atomic sky

marble mantleBOT
#

Hey, @atomic sky

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

frank elbow
#

Will US 2x gravis wipe today with forced wipe or no?

wispy loom
#

It's forced wipe, every server wipes

frank elbow
#

gotcha, ty for answering

stable adder
#

1 h wipe

hoary oasis
#

Добрый вечер меня забанили сам не пойму за что я играю на двух аккаунтов с сыном на одной сети с двух компьютеров у меня нет не каких читов если можно разъясните пожалуйста

marble mantleBOT
#

Hey, @hoary oasis

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

midnight rampart
#

someone told me that Gravis Island map changes on wipe, is this true?

wanton walrus
#

why does vip in the shop say 11.03 but when i refresh the page its say 7.99 for 2 seconds

neat pumice
#

I guess you're viewing it in dollars?

#

7.99 GBP is approximately 11.03 dollars

hoary oasis
#

В ВАШЕЙ АПЕЛЛЯЦИИ БЫЛО ОТКАЗАНО. ЭТО РЕШЕНИЕ ЯВЛЯЕТСЯ ОКОНЧАТЕЛЬНЫМ И НЕ МОЖЕТ БЫТЬ ОБЖАЛОВАНО.

neat pumice
#

7.99 is the default currency, it's likely a graphical glitch where you can briefly see the default currency 🙂

hoary oasis
#

это мне прислали

midnight rampart
#

donate webpage is down

hoary oasis
#

что мне теперь делать забанели и мой аккаунт и сына

midnight rampart
#

banned from server?

shrewd cloak
#

where are the ban appeal

devout yarrow
#

Website down for ViP ?

frank prawn
#

vip is down

devout yarrow
#

When is up ?

hoary oasis
#

АПЕЛЛЯЦИЯ ОТКЛОНЕНА
В ВАШЕЙ АПЕЛЛЯЦИИ БЫЛО ОТКАЗАНО. ЭТО РЕШЕНИЕ ЯВЛЯЕТСЯ ОКОНЧАТЕЛЬНЫМ И НЕ МОЖЕТ БЫТЬ ОБЖАЛОВАНО.

lilac nova
lilac nova
marble mantleBOT
#

Hey, @shrewd cloak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

twilit solar
#

hey guys why is the shop saying theres an issue when i go to buy Rustoria VIP?

devout yarrow
twilit solar
#

any idea when it will come back ?

copper night
#

It’s being worked on as we speak should be up ASAP

twilit solar
#

ok

#

looking to get in on the US long lol

near halo
#

@compact parcel

copper night
near halo
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Can I pm you

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Skizzy?

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@copper night

copper night
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Sure

hazy vortex
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What is this?

stray marsh
near halo
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@stray marsh

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the website isnt working for VIP???

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Can I pm you

near halo
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<@&274971100184576010> Can I pm any of you right now?

regal widget
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is the VIP store going to be opejn soon?

foggy cairn
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how we supposed to get vip if the website went down again like last time

manic cliff
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what does this mean

subtle garnet
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ip

craggy merlin
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Trying to sign onto rustoria us long and getting an error "Could not download level" ... anything I can do to fix this?

bright kettle
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how to check if u have vip still?

pastel dock
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is us medium wiping on force or hour after

stone lance
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how am i meant to get vip if the websites not working

west pagoda
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i need help

small vector
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how do i transfer main vip to long vip

copper night
marble mantleBOT
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Hey, @small vector

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

rugged estuary
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y'all's website be 💀

stone lance
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how am i meant to get vip if the websites not working

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how am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not working

near halo
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which admin i gotta bribe for vip

stone lance
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how am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not workinghow am i meant to get vip if the websites not working

regal widget
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^

rugged estuary
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yo ass gon get banned