#support
1 messages · Page 1495 of 1
here is support room, feedbacks are here #feedback-suggestions
We are well aware of the issues and we are working on fixing them, just nothing thats gonna happen over night sadly.
It's been lagging/crashing everyday since I bought VIP feel like it's a setup 😂
It really does... fucking bs
btw, Ryannn i didnt mean to tell you to go on general chat, feel free if you have any question or issue to ask here!
sure, what is the problem?
i bought skip queue and it doest work and i bought the email conformation
can you please send @balmy cypress an privat message with your steamid64, and tell him your queue skip doesent work?
he should be able to fix that for you!
Hey admin i need help i'm in waiting for support
i joined the server first time ever and got banned for racism/baiting
Anyone can help me please.
where do i go to appeal ban
!appeal
Hey, @vagrant spear
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
1-3 business days :/
i think the ip my vpn was on was ip banned cause i literally never played this server before :/ thats so lame bro
what do i do if my friend gift vip on wrong account
!vipissues
Hey, @split quarry
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
cheater in rustoria in outpost trains https://cdn.discordapp.com/attachments/843851801723273296/880578792819667034/unknown.png
Hey, @idle rampart
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
man i really need this done now
/ticket
Hey, @crisp folio
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
why am I a blocker, can't I do anything?
what do you mean a blocker?
I can do nothing more and I am blocker on the spot
i think he got banned
when you join in the server , you are stuck on sleeping pov? and cant wake up right?
nop
ты забанен?
I was in front of my four and on my freezer
what language do u speak
fr
@exotic thistle I was in front of my oven and on my freezer
Damos say the n word 2 times for me i have the clip
voice chat isnt moderated
Option to change PVP+ kit from AK to LR is missing???? whats the cause for this <@&274971100184576010>
Can I make a ticket in this discord
dont ping the admin team, just ask normally
!ticket
Hey, @crisp folio
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/pref pvp
i don't understand you correctly, what kind of language you speak?
fr
/ticket
Hey, @south pier
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@exotic thistle im french
okay, i will try contact anyone who speak French to translate!
:/
@glacial moon dm me
Im away but its not working
hi can you play on rustoria on a cracked client rust ?
No, you cant
oh ok ty
Have you tried it yet?
yes thats why i said its not showing up on the bottom where it usually is
My friend and I just got banned from one of the rustoria servers for hacking but we litterally werent and I have no Idea what to do
!ticket
Hey, @deft pivot
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
bro same but it was for racism and i literally just got rust...
and now i cant play with my team
!appeal
Hey, @deft pivot
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I submitted my appeal but it says I haven't been banned
wait 5-10 min
okay
same for me
@exotic thistle thx for help
I submitted an appeal 20 mins ago.... I submitted another It's been five to ten minutes and it still says that I am not banned but when I go to play the 5x zeus server I get kicked instantly for hacking when I'm not???? please help me.
ok so i was on the 5x us no bps solo duow trio server and i was falsy banned for groupe limmet even tho i just guesed the base codes and i was with one one of my frineds who was going to help me get in the base cuz of the auto turret blocking the entrance then i was bannd for tream limmet even tho i just guessed the codes on the base
I verified, you are banned. Just need to give the system some time to update.
okay thank you
can some one help me?
can you help with my case banned on eu 10x no bps for racism this is my first time ever playing rust and your server
!appeal @rocky parcel
Hey, @rocky parcel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
tx
i need help pls it won't let me enter the rustoria for hacking but I'm not using anything
what is going on????
!appeal if you were banned from the server, you will need to fill out an appeal
Hey, @drowsy pine
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
thats the third person ive seen thats been banned for nothing
!appeal @drowsy pine
Hey, @drowsy pine
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!appeal @near halo
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
ive waited half an hour and the appeal still says im not banned
hello, i keep getting a "something went wrong" when I try to attach my twitch for server points. any suggestions?
twitch is having trouble with their api, so twitch cant be linked atm
no problem bro
!appeal
Hey, @modest carbon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!appeal
Hey, @low sky
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
shoutout to all the admins, rust would not be playable w/o you ❤️
bro can someone look at my ban appeal
like actually i didnt do anything
me too bro
It takes 1-3 days for a response on ban appeals
@vagrant spear @drowsy pine
One message removed from a suspended account.
yeah me too idk the reason
supposedly is for hacking but i didnt utilise hacks in my life
bruh wtf
i just didnt do anything
thats wild
Your best bet is to wait, sorry.
<@&874995535881326632> cheater on rustoria us long lives q11 has a name changer but is going by ? his tm8 is adventure
!ticket
Hey, @lucid trail
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@compact parcel ty he just got banned
!ticket
Hey, @opaque sinew
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!vipstock
Hey, @glass shuttle
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
My ban appeal has been up for almost 4 days, can someone please check it out.
!vipissues @potent hare
Hey, @potent hare
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
its been 4 for @near halo
need help on a refund
!vipissues
Hey, @timber ruin
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
@north crest i've heard of multiple friends/players that they've gotten banned for refunding their vip
im not trying to get banned and i've only bought this 5 mins ago but I'm lagging like crazy so i want to refund it
Reach out to luke, if anyone can do anything its him 🙂
ok
i'm trying to connect to the rustoria zeus 5x US but the sever wont show up even under my friends just said sever not responding i have already restarted game/pc and verifyed files and sever will still not show up its only the one server zeus.rustoria.us:28015
Had a 7day ban 2weeks ago and got through the queue and it kicked me out again for the same issue...
DM me your steamID
my ban appeal has been up for 5 days, can someone look at it
Dming luke is usually for vip issues, not for bans.
I got told to msg him
How to change rust to tribal logo?
BOOST
I'm not sure I understand the question mate
irish they ban me i dont know why for hacker mi id steam is misternoob_yt look it pls
Can you send me your SteamID
!steamid @drowsy pine
Hey, @drowsy pine
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
!ticket
Hey, @karmic solstice
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!ticket
Hey, @honest hawk
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
my steamid is misternoob_yt
/ticket
Hey, @honest hawk
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Please use the link the bot tagged you in above to find your numeric ID so that we can locate your ban
yo irish. the /ticket in game doesnt work
i send u my numeric ID
/ticket
Hey, @ivory raptor
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
cant place large water catcher on US small server, running around map trying, it doesnt work anywhere
/ticket Silvery
Hey, @round geyser
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
website wont like me cancel my subscription . i figured it out .
@modest carbon
What do we do with players constantly screaming racial slurs surrounding the base?
Sorry about that bad experience. But you either need to turn your voice settings down or ignore that as we do not moderate voice.
- Don't be racist or homophobic in here, this is meant to be a place for people to come without feeling uncomfortable or offended.
Yeah I can fully understand that and I totally agree but we sadly can not moderate voice.
Okay thank you
!appeal
Hey, @raven cradle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!ticket
Hey, @raven cradle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
It shows that I am banned but when I appeal ban it says I haven't been banned?
This could be as you may just got banned recently.
Help
!ticket
Hey, @flat turret
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
whats up?
@solar sleet HELP
what do you need help with sir?
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Any particular reason, half of skins are not loading in for me on rustoria main eu?
Sounds a like a client issue, have you tried restarting your game?
Yeh
Is it showing the loading icon?
nope
It's showing default skins?
ye
See if you or a buddy of yours can try to re-skin an item to see what happens in your client
bruh
he just re-skinned one it's correctly skinned in invent, but when i place it, it skins to something else lmao
@wispy loom
Hm, weird..
You're telling me..
Just skinned to a 'drop box' i place it and it's a bloody charcoal box lmao
Might lag for a few secs
done
See if it works now
nope
This is what I found online that you could try:
Find your SteamLibrary -> SteamApps -> Common -> Rust -> Bundles -> Items
Then Delete Everything in Items
Then Right Click Rust on Library Go to Properties
Local File then Click Verify Inegrity Of Game Files
Yeh i'll try
Close your game for this obviously
You could try re-installing Rust, but I don't know anything else that could fix your issue
!ticket
Hey, @hearty temple
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!support
!appeal @lunar spindle
Hey, @lunar spindle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
How do i use workshop skins in rtg
Type !sin chat
On the website it says to support some workshop skins, so I don't think it's possible to use all of them
Not sure, is it not possible in the skinbox menu?
this all i get when i do !s
but these are all in the game so idk how to get the workshop ones
unless im not looking hard enough
If there are no workshop skins in the next 3 pages then I don't know either
We only have in-game skins in that menu to avoid it being cluttered.
hey i get ban on rustoria eu man can i get deban that probably a bug xd
!appeal
Hey, @autumn venture
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
thx @wispy loom i send ticket 😄
Guys how do I swap my ak to a LR in pref pvp
when do i get unbanned from the servers
im supposed tog et unbanned today the 27th but it doesnt say what time or how long it just says banned until time expires
Can you not remember the time at which you were banned?
no
Or even a rough estimates
nope
all i remember is i hopped on with a friend shit on a 4 man multiple time 2v4 and got banned XDD
pretty sure it was early morning i got banned i know it wasnt late
cause there server i was on had like 60 pop
@near halo
@near halo u banned us so when does it get lifted and we get unbanned it doesnt give a time no more
<@&274971100184576010> <@&415898423460626432> anybodyyyyyyyyyyyyyyyyyyyyyyyyyyy im very impatient sorry
Please don't tag staff roles, if it's snowy that banned you feel free to DM him
He'll get back to you when he's available
There he is 
sup, could someone check zF again pls like they have been calling cheater out last wipe ( they got banned btw ) and they'r still playin' with sus ppl
<@&274971100184576010>
Please make another ticket in-game so an admin can look at it again
how do i do that ? 😂
Use /ticket add Text to make a ticket
ty
Use /ticket to see all ticket commands
Use /ticket list to show all your tickets with responses in console
Guys how I swap my ak to a Lr in /pref pvp
antime i try gpong to the twitch or youtube for loyalty kit it just breaks
/ticket
Hey, @drifting abyss
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Twitch and YouTube don't work atm, but Twitch is being worked on to get fixed
You can get the loyalty kit without YouTube
!servers
Hey, @lament sierra
To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force
Depends on the server
I'm not sure, I think you need to be in the same team together
!servers
Hey, @lament sierra
To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force
any admins on
Are you able to access this page?
https://github.com/Ryan-J-D/Rustoria.Maps
yes
luke can you type to me what i got banned for, ZATAa ingame
Are you available to hop in waiting for support?
indeed
@olive fiber how can i help you?
its ok now
if u try reconnecting to the server u can see the reason, it should be something like: Disconnected: Kick banned: "reason" "time"
Alright
its been sorted just a cheater hes been banned now
👌
What have Luke changed name to? Cause it say "contact" luke but no admin called luke on the discord?
Ye we cant tag him. He banned my friend and said "contact luke on discord" so
Soooo, pm him ^^
Yes ty.
Hello lads how would I go about a refund ?
!vipissue
Hey, @fervent lava
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Message Luke (name is clickable in the msg above) with your SteamID64 and inquiry
@raven mist are you here ?
!appeal @charred glacier
Hey, @charred glacier
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
is there a vac ban recency limit on the server
Not for VAC bans, but there is for game bans
You are NOT allowed on our Vanilla servers if your situation is one or more of the following:
- You have a gameban on another account within the last 180 days
- You have 2 gamebans on other accounts within the last year.
- You have 3 gamebans on other accounts within the last two years.
Hey, @lime dust
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @feral iris
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Give them some time they are working on it
how u make ticket in dc
@feral iris u have to go in game
Not u have to dot /ticket in game
but i dont play rust anymore....
cant go ingame
their site or something idk
im waiting in the dc
Hey, @copper night
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
can u help me out then @copper night
Just direct message an admin if you wish to report something
What’s up
!vipissues
Hey, @copper night
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
@feral iris
yeye
Follow this
yh but my issue aint listed
@copper night is it possible to re do my staff application I think I have to take more time and i think I got a better change now
Dm @balmy cypress
I don’t deal w staff apps,you will need to dm an admin for support W that
Oke si
does he usally replY?
His job is to deal w vip problems so yeh, just be patient since he’s pretty busy
What’s chunky monkey he’s discord
.
^^
@real wolf
Ahhhh oke
on US rustoria zues theres a cave at the bottom of q15 that wont let you build in the bottom of it, is this a glitch or something?
Do you have a screenshot of it?
shoot nah i forgot and i already spawned pretty far away... it was saying "you can't build here" so it wasn't like there was a tc there or anything
Hm, would be hard for me to comment on without a visual
But could just be an area you can't build in
its passed the wooden planks like the area where youre supposed to be able to build in
its all good tho if i pass by again ill be sure to grab a pic
HELLO ADMİN
İTS İS A HACKER
can you help
he is a fly hack
he joined yesterday ın my base
!ticket
Hey, @lament sierra
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
rustoria
is it that hard to just have one day where's there is 0 issues
can u fix the 10pound servers
eu main is soo laggy
always is
Still laggy?
'hopefully better' doesn't seem like a long term fix
eu main lags again. Wasnt lagging for the whole day,. now it is
The adjustments were regarding the crashes
We're still working on a permanent solution for the network issues
can you make a restart ?
As stated in the announcements , we are aware there are more extreme cases of lag recently which we are working on resolving. We understand a good portion of users experience this (not all), and are working hard on a permanent fix to prevent this from happening further. Good fixes take time, to ensure this doesnt continue to happen. We will keep you updated in #announcements in regards to this, in the meantime we are sorry for any inconvenience due to the lag which occurs.
i need a admin
FUCKING SHIT SERVERS
chill
pls admins look my appeal i send it yesterday
UNBAN ME
!appeal
Hey, @lilac venture
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Appeals take 1-3 days usually
i got a 10 min ban now i cant join back
any admins i can talk to?
I see, give it some extra time, and if it doesn't work feel free to message an admin directly
I'm not an admin but what do you need help with?
this guy is cheating unbanned rage hacking
Hello, We're playing on EU - Main vanilla server. Since yesterda's wipe, we're facing lots of lag spikes and disconnections. Any idea what's happening? All my friends are facing same problem
https://steamcommunity.com/profiles/76561198129062826 this guy is rage hacking i have alot of proof please admins get back to me asap
Hey, we're aware of the issues and working on a permanent solution
#support message
Please make a ticket so an admin can look into it
Ah okay, glad to hear
We are aware of the issues & are working towards a permanent fix but sadly no ETA as of yet.
but supposedly I have been banned for hacking and I have not used hacks in my life
i have made tickets
@drowsy pine same
I can't comment on your ban, but it's best to just make ban appeal so an admin can look into it
heeeeeeeee got bannned fuck yeahhhhh
Thanks for making tickets, you can additionally F7 report them, and other than that there's nothing you can do as a player
An admin will get to your tickets shortly
It is what I have done but I do not want to wait days for something that I have not done
logged on for less than 5 min and was insta banned. it's not an eac ban, nor a dev ban. i own a pve server and have dealt with cheaters. this makes 0 sense
real
This server will never get any money from me again. Thanks for treating the people that keep the server up and running like shit. Appreciate it.
An available admin might be able to help you shortly
Otherwise feel free to DM one so they can look into it
What treating like shit are you referring to?
What server do you own? dm it to me
My entire experience on this server. Reporting cheaters never to have anything done and just have to deal with blatant cheaters while I’m legitimately trying to play a game.
Have you made tickets when you suspected a player to be cheating?
Numerous times to never have any response and literally was door camped by some cheaters yesterday for over an hour prefiring before I’d even come round a wall or door knew where I was entire time. with my tickets never being answered.
We always respond to tickets, Always. How did you submit your tickets?
It’s all good just lettin ya know. I won’t be wasting anymore time nor hard earned money. Have a good one.
So, how did you make your tickets?
Same way anyone else would have /ticket add
So you're saying you never got a response? What server and whats your ingame name?
Also, how did we treat you like shit?
Thats concerning, Can you send me your Steam ID and in game name please? So i can make sure we are receiving your tickets
probably just doesn't like the outcome of his reports tbh. He should try being an admin for a server with 150,000 people and see how easy it is to respond to everything right away
I mean, every ticket gets a response. Every single one that comes in, we also spend alot of time looking into them. Its just something not really nice to read ^^
quick question
right which is why I'm suggesting he probably just didn't like the outcome
Hey, @sturdy crag
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
That ban is not for Rustoria
how do i make a ticket
However I see that you got gamebanned 17 days ago on your other account. Hmm...
Hey, @spring token
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @spring token
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Yes, because playing with hacker
But I don't have it now
is any admin on? i need help i my mate got killed by a cheter with revy 3 head at 120m XD
sKUNNAR
76561199186214024
https://cdn.discordapp.com/attachments/874395739948736585/880865706294513674/unknown.png
This is my steam
Has been unable to access the server
That is not on Rustoria
WHY AM I BANNED
For saying a racial slur in chat, so you got banned for 10 minutes
!appeal
Hey, @midnight canyon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!appeal
Hey, @amber compass
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Its a 7 day ban for playing with a Cheater
i got a 7 day ban and never got unbanned
Everyone gets treated the same way everyone could say that
that wanted to join so did
Its only 7 days so not a huge deal
You should have gotten unbanned
I got banned 8 days ago and i havent been unbanned
Message an Admin they will look into more deeply
!link
Hey, @amber compass
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
If you link your account, I would gladly look into the situation for you 
hey there, one of my friends isn't playing with us anymore, is it possible to remove his access so another friend can replace him?
this is for the trio 5x us server
destroy bag, clear tc and change door codes
and he cant join back this wipe
got it, thanks!
It seems you are not currently banned, can you try to connect?
Ensure you clear ALL door codes, ALL bags, and ALL TCs (including outer TCs)
and you should be fine
Personally, I would suggest changing all the codes to a new code, just so you dont accidentally forget to change a code
it still says we are banned from the 3x do you know how much longer till we can log in? the ban was up today
Your ban expired 7 minutes ago, but it can take a few minutes to update. wait 5 minutes then try to connect
ok thanks
How do i appeal a ban?
!appeal
Hey, @abstract scroll
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i was banned for playing with a hacker on us small but my teammate was not banned and we only played with eachother can i get this ban lifted?
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!appeal
Hey, @spark wing
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I cant see PM or kit etc on Rustoria 5x eu no bp.
The text in the chat. I did restart the game but nope cant see
No need to ping staff, you can just ask normally
@prime sentinel Hello?
where is ban appeals
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
See if what XcreamX mentioned earlier works for you
in console or chat?
Console
I muted a guy cause he was spam pm me and after that i cant se anyones pm or anything. I will check just restarted my game again
THANK you ❤️
how do i make a ticket?
!ticket
Hey, @frail thicket
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@smoky hedge because of the dot

!ticket @cunning carbon
Hey, @cunning carbon
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
It should say in the disconnect screen when you try to join a server. If it doesn't say a time then it is most likely permanent
Oh
ThebBye guys
yo
wait so sometimes its perm sometimes its not??
i need help, my turrets are killing me :/
ok
/ticket
Hey, @modern dirge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Depending on the ban offense, correct
You can type /ticket view (your ticket #)
Hey, @jolly lichen
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
!cancel
Thanks
Hey i got banned off of your server for Scripting months ago but i still dont know why i have been banned.
i have never scripted, my link is id/carrotfucker
!appeal
Hey, @torpid tapir
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
igght
hey can any admin help me please
What can we do for you?
i got banned from rustoria about 1-2 years ago for playing with cheaters
i cant appeal on the site becasue i cant log in due to my steam account being funky
could you put me in a word or take a statemnt or something from me please
Feel free to join our waiting for support ( https://discord.gg/yHHwdBHQ ), when an <@&874995535881326632> is free they can drag you and talk with you.
ok thank you
.appeal
!appeal @gleaming kelp
Hey, @gleaming kelp
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
hey i joined the steam group do i just have to wait a little afterward and then do /auth cause i tried and it isn't working.
I'd give it about 10 minutes for the systems to talk. If it still isn't working after that let us know and we can try some other stuff
Thanks!
eu med is down and im on cargo will there be a role back
Hi
<@&274971100184576010> can you guys let me know someway when rustoria long vip restocks
!vipstock
Hey, @pallid blaze
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
Could someone one please look at my ticket about my friend getting shot by our turrets
-
no need to tag admins for this, you can ask it normally and we will respond in this channel without tagging us for that
-
As stated above, that is how VIP works
I believe your ticket has already been responded to
could an admin have a chat with me quick please
how to get discord drop
same with me
!verify
Hey, @dense shuttle
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
yeah but when i click in discord it brings me here
!verify
Hey, @ivory veldt
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
!appeal
Hey, @barren vault
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
can i speak to an admin rq?
help
i need help please
i cant find where the verify is so i can claim the discord and steam kits in game
@everyone
OOP
thank you
I have a problem
There was a group of what we assumed, now know are hacking on the us zeus 5x, they are so blatant now I feel the ticket being reject was unjust. I am willing to stream for proof
hello
me and my friend were playing us small and we both were kicked for hacking
explain
literally just loaded in
!appeal
Hey, @pearl egret
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
why is my appeal denied bro what
i literally just loaded into ur server went to a clan and got kickbanned boy what
Message me your steam ID please
alr 1 sec
Bruh
!appeal
Hey, @lofty torrent
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
You will have to fill out an appeal
done
any mods on US small? i keep getting kicked for scripting when im a solo with a bas by fishing village just fishing..
!appeal
Hey, @mortal dawn
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!ticket
Hey, @tacit swan
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
https://steamcommunity.com/profiles/76561199193355973/ this man is scirpting He hit all 120 meters with an AK-47
US small. plz look at my acc. got kicked for scripting when im a slol with 1k hours and always play solo. got a fishing base that will be decayed before tommorow.
@tacit swan If you believe someone is cheating the best thing to do is in-game use "/ticket add (your report with details)" as well as F7 to report to EAC in combination. Scripting suspicions specifically can be extremely difficult and EAC is admittedly the best bet for that but never hurts to send it in.
@mortal dawn If you haven't yet, http://bans.rustoria.co to appeal if you're having an issue
How do u turn off auto-closing doors?
k
Where would I get a status on my appeal if it gets denied or accepted?
If your account is linked, you should get a message from our bot. If not, you can check back at https://bans.rustoria.co/ to view the status
thank you
you admins bloqw
guys blatant asf killing all of us
someone ban this kid on the 5x us zues
!report
Hey, @compact sable
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
idc hes killing the whole lobby
You did not submit a ticket for that server, therefore we have know way of knowing we should be investigating there. Please create a ticket so we can check it out
us main ?
!report
Hey, @balmy cove
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey, @sly frigate
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey, @little dove
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!appeal
Hey, @tender magnet
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
/ticket
Hey, @tender magnet
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @little dove
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
well u see yea ive only been banned this one time for this specific reason (playing with cheater)
You can make an appeal at https://bans.rustoria.co/
vpn ban, who can help me ?
need a ban in zeus 5x pirata is cheating
!appeal
Hey, @stuck wolf
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i joined and got banned for hacking like as i joined im new to rust idk why i was banned
ban appeal steam id : 76561199110252453
Same haha and my ticket got even declined even i asked if i could know why i got this ban
Hey Rustoria support, just a quick question; one of my clan mates is from Singapore and he uses VPN to play with us for lower Ping. However, today when he connected it shows that he is banned, we believe it was a VPN IP Address ban, so hackers were using the same VPN software and resulted in that IP Route being banned. Now he suffers the same fate by using that IP Route.
This is his ID64: 76561199143403547 I tried filing a appeal for him on https://bans.rustoria.co/, but I can not log in to his steam account and there for can't file an appeal for him.
why cant he sign into his own steam and appeal?
VPN ban it does not show up as you are banned, on the website it shows up as It doesn't seems that you are banned.
when was he banned?
any mod online ?
any mod or admin online?
when was he banned?
2 hours ago
using the right account for his steam?
of course
admin here to help
He should be good to join again
Thanks, ill tell him to try again and probably switch to another VPN software lol
!ticket
Hey, @tacit swan
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
https://steamcommunity.com/profiles/76561199193355973 this russian is scripting
report it through the /ticket add <reportmessage> , admins look at the tickets
Hey, @tacit swan
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Help me playing with hacker
what do i get for boosting the discord
<@&415898423460626432>
please dont ping staff roles
!boost
Hey, @tawny onyx
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
!boost
Hey, @tawny onyx
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
how do i claim it then
you do /auth in game , than /kit booster
did you link your accounts?
than after that go in-game, type /auth wait couple minutes until system recognizes it , than type /kit booster you should be able to get it!
nothign happens
i tried to help, but as you wish sir
ty tho
fix the rocks on the 10x i beg they are impossible to climb
Feel free to give this feedback to facepunch 
@raven mist bouta dm you bud
nice ban for play with hacker, coz unban self him two days ago
support on rustoria the best
recently
Dear administration.
Please explain to me how it happened ...
You yourself unbanned a person two days ago, and now we are all getting banned for taking him to the team.
Perhaps this is a misunderstanding?
thanks
@balmy cypress
hellow we dont sleep two days!👍
atm all noobs take our rockets
some one answer me please
ofc who banned us not answer here
nice supports
!appeal
Hey, @untold compass
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
The chances of it being a mistake are very little, Feel free to dm me
wwhat are the chances? you banned us because of the person you banned yourself two days ago. We took him to the team two hours ago because YOU UNBANNED HIM EARLIER
3 days have passed since the appeal I wrote please admis look at it
3 days isn't true, it was on the 27/08/2021 at 00:37. That is not 3 days, the appeal is assigned to the admin that banned you also
If you want to appeal your ban you can do so at http://bans.rustoria.co/
yes ofc but we dont sleep two days! and atm we lose all stuff coz u mistake 😄
What's your steam id @untold compass
The player you were playing with was ban evading on our servers. Nobody unbanned him at any point looking at what I can see on our side. So I'm confused as to what you're speaking of here? How would this be our fault
of if u need proofs wait
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
wait @void condor im proof link
We do not share any evidence/proof that we have.
like he gets kickbanned from server and after ticket and i wrote to spoofy
hes connecting without troubles
why we have to be aware?!
even if he violated something, you yourself unbanned him
I mean I myself didn't unban anyone, however I am looking into it atm
Give me a few minutes
kk just double check
i got banned on rustoria already 2 times in 1 month that's 200 percent more than in 6k hours))))
I think I need to call @hidden pewter, we have a house there already with a hole
I've spoken with Luke and he asked if you can dm him regarding the situation
hey, I have a question about the Gravis map and how I can load it on a server on my own?
You can't
Is it just a private map then, only some servers have access?
At the current time yes, Rustoria and official facepunch servers have access to it
Damn, I'm tryna record cinematics on it but I guess that's wasted?
@void condor the situation is such that we need someone who urgently understands this problem.
Luke is the one that can help you with this situation, as I said message him regarding it I just spoke with him. I'm unaware of any previous conversation you two have had, nor the ones you've had with other admins. He's asked you to dm him so please do so
Any way I can reach out to Luke private about this? @void condor
I was speaking to the other player with my message above, we can't help you with wanting cinematics of Gravis sorry about that
@balmy cypress
how comes on other servers like andysolam the rocks are actually climbable then?
After the HDRP update it became harder to climb rocks
It's still possible sometimes, but many times it isn't
Hello, is it possible to get a vip refund?
I suggest you read through https://rustoria.co/terms to see if you're eligible for a refund, if you believe you are, then you should send a DM to @balmy cypress with your SteamID if you're not verified on our discord .
Hey Chris, What does it say when you go to the appeal website?
Just a minute i'll look into it for you 🙂
It appears your appeal was accepted and you were unbanned @light birch
im banned on rtg ukn for scripting and ban appealed in dms when it was down and tried to ban appeal on the website and it says im not banned
everytime i join it i get kicked for scripting
@nimble sparrow steamid
76561198354733670
meant to say and not any btw
@nimble sparrow Sorted
am i unbanned?
yes
tysm
i talked to matt and loriemagpie and didnt get a respone so thanks
response*
any supports online?
Yes but I can help u wat is problem
!appeal
Hey, @lean prawn
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Any admins that can look for my staff apply it’s bein 6 workdays <@&274971100184576010>
Ur the staff manager
Please don't tag staff, Your application will be looked at when the appropriate people are available.
I spook to u and Luke before
Yeah I know but Luke said 5 days was good and someone is looking but I still don’t get one 😂😅
Hey I have been banned for scripting overtime when I have never scripted and I have 1k hrs on your sever. When are the mods likely to appeal the ban?
!appeal
Hey, @normal rapids
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
any admin help me with my vip problem
These things take time, Please be patient
?
!vipissue
Hey, @near halo
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
It’s oké man I will wait I was just wondering
!appeal
Hey, @grim plank
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
why am I banned and when I go to the site to apeal it says apeal denied if I didn't even apeal
BP wipes (force) are the first Thursday of every month.
any mods i can speak too
can i talk to a mod or something
yo i need to talk to a mod on why i was muted for 3 days
<@&274971100184576010>, <@&415898423460626432> Hello, I was banned for 7 days on 08/19/2021, but I was not unbanned. My friends with whom I got banned can already play on servers, but I can't ...
my steam profile https://steamcommunity.com/profiles/76561198930524973
<@&274971100184576010>
<@&274971100184576010> <@&415898423460626432> <@&864870863957393458>
can we get some assistance please
we have been waiting for well over 10 mins
There is no need to tag staff, Whats the issue?
its a very weird situation
thats hacking
<@&274971100184576010>
ive been getting fucking hacked on all day bro
rustoria main admins suck or sum
<@&274971100184576010> i bought vip on the wrong server can i change it to the correct server
@frosty pagoda u just mad cuz bad
Have you made any tickets?
Send me a dm 🙂
How do you track the tickets you've opened using F7 menu in-game?
you cant
I've reported a possible cheaters but don't have any idea what happened after?
if you do /ticket it should show what commands you can use
okay thanks mate
i believe /ticket list will show you your past tickets
yeah /ticket list
no active tickets 😄
are you on the same server you created the ticket on?
was just told by another staff member that tickets clear after a server has been wiped.
You can make an appeal regardless of any reason you were banned
@jovial cliff Looks like you're only making F7 reports which go to EAC, a separate third party entity employed by Facepunch. To send a report to the admin team here you'd want to use "/ticket add (your report with details)" if you believe someone is cheating. We'll always investigate what's going on and get you a response.
i placed a vending machine in front of my door, now i cant access my base, is it posible to get an admin in and remove it
We can't interfere with that- you'd just need to destroy with some in-game method. If you're on a modded server then /remove could work, if you're on vanilla...might be a little bit of a delay. @vast jacinth
its basically impossible to destroy one
Hey, @clever relic
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Ok mate thanks
<@&874995535881326632>
it wont let me join your server , says im playing with a hacker :S
@livid bluff Can you send me your Steam 64 ID please? It'll be something like 7656110930183018
Dm me 🙂
sure, it's 76561198151218646
im currently 10th in queue so hopefully it wont kick me again when i join lol
any admins to talk about my ban pls?
@livid bluff You should be alright
appreciate it man 👍
@acoustic portal Can you post your Steam 64 ID please?
@acoustic portal Looks like you're banned for a week as it stands. I have nothing to do with it. You're more than welcome to DM me although I won't really be able to say anything more than this. I'll pass it on to the admin handling your situation- would take it as nothing is going to change right now but you'll hear if it does
how do i get the steam kit
!link
Hey, @half helm
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your account on that website and then type /auth in-game to complete
Use /kit Discord to get your Discord kit
It might take some time to sync though
how to report hacker ?
@valid hazel In-game /ticket add (your report with details)
Doesn't hurt to pair that with an F7 as well to report to EAC in combination with the ticket
ok its ticket # 30
stirahgt 3 man clan hacking theyve been head doming everyone even thru trees and shit
It'll always be looked into as soon as possible- best to specify in the ticket the player you're most concerned about rather than reporting an entire group for possibly cheating, just as a heads up for the future
ok for sure ty
What will it take for you guys to get an sea or au server its literally impossible to play on rustafied servers with the lag and cheaters. I know admins is an issue but is there anyway you can sort that out?
?vipissue @near halo
Hey, @near halo
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
76561198418436192
EU MAIN LAG?
we in helly with rockets
nice we all lost again 100rockets when lag
rollback
rip 😄
WHAT IS THIS MAN FLOOT PACKING AND GOTKICKED LOST 2K SCRAP ON ROULETTE AND AGAIN I GOT KICKED
They do not have an admin role, if they're doing anything besides just talking about it in chat, please make a ticket in game. 🙂
AND AGAIN I GOT KICKED
hey just wanna let admins know rustoria main lagging
<@&274971100184576010> literally got muted for saying nick
FIX UR SERVER
FIX THIS FUCKING LAG ! I SWEAR I JOIN I GET KICKED SAME SEC ! IM REALLY MAD NOW!
4 times now FLOOT packing ?? IM NOT FLOOTing a sh it
...a naked killed our whole team when the server lagged...
we lost like 10 full kits that we got from a raid
and lost all of it to a naked who abused server lag
fix us main <@&274971100184576010>
so typical some guys get kicked or gets lag and some other are not so bull shi
@plain jackal QUITING THIS SERVER HOLY SHIT HAD 3 ROWS OF SULFURE DIED TO LAG
what are rules on insideing on a trio server if you have a trio but have the chance to inside someone
?
<@&274971100184576010> is there a way to appeal to get unbanned? i joined this guys team and we played for a while on the zeus 5x server, turns out hes cheating?? i got banned i had no clue
!appeal
Hey, @abstract ravine
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
we had a 1v1v1 clan battle and 2 of the 2 clans got kicked out of the server..but the 1 clan..none of them got kicked
best server ever
what are rules on insideing on a trio server if you have a trio but have the chance to inside someone
?
alright i appealewd
Feel free to join waiting for support
for the love of god can someone do something about the lag on Solo Duo Trio 5x no bp
caused me to crash heli earlier and we're getting like 10s long stutters over here
like half of chat too not just me
im not lagging on that
some are some arent
my end is fine for like 15 mins then gets a minute of game breaking lag spikes
i do see the chast going crazy
u in the right one?
yea
why ur servers are so shitty?
lmao
spend some money... vip cost is 10 dollars wtf?
i stll havent gotten an answer admins
what are rules on insideing on a trio server if you have a trio but have the chance to inside someone
?
Banned for cycling again lmao the admins here man. We throw money at ryan just to get banned
Perhaps you should follow the rules.
^
you were cycling
perhaps vip should cost not 10 but 1 dollar?
what is cycling?
"It's when a player leaves a clan to join or benefit another clan, then joins back into the original clan." @opaque palm @tame narwhal You're sped, we never did that
so what if i join a clan to inside them then join back
lol
Is there any support staff on?
dont play with shitters
seems like theyre ignoring this chat atm
thats what you did tho
^^^^^^^^^^
So there is no way to get help?
nah the admins don't care
idk ping them
EZ ban syth
no they take ur money then leave u answerless
Sleep you're mad kiddo
you guys know of long associated with hacker ban is?
Hey there, I am currently not available for voice chat. But feel free to dm or message me here.
Same for @rotund schooner
i just wanna know... what are rules on insideing on a trio server if you have a trio but have the chance to inside someone
?
No rules against insiding, but might get you banned for exceeding group limit :)
As far as I know there are no rules against it.
oh well in that case fuck u for playing w a hacker
yea but imn worried about being banned for cycling cuz i have a clan now
If you're worried about it, dont do it
Oh we do care. Also, feel free to appeal on bans.rustoria.co :)
shenzyyy any note on the lag on solo duo trio