support

[sharp vine]

normally it takes 1-3 days and you'll get a reply on the appeal

[barren scaffold]

But where can I find the reply?

[dusk hamlet]

link your discord on the website

a bot will dm you

[neat pumice]

Just visit the same link again https://bans.rustoria.co/

[raven bison]

@dusk hamlet Cant join voice currently

What do you need help with?

@gloomy pulsar You too

[gloomy pulsar]

i have a question

[raven bison]

Sure

[gloomy pulsar]

dont drag me you can anser

[dusk hamlet]

I want to talk about some stupid shit I said the other day

[raven bison]

Ahhhhh

[gloomy pulsar]

they is a ban evader i dont have steam id and they keep chaging name

[dusk hamlet]

and because I think there was a big misunderstanding

[gloomy pulsar]

like every 20 mins

i can give proof its just how do i make a ticket for a person always changing name

[raven bison]

@gloomy pulsar DM me proof

[gloomy pulsar]

its kinda hard i will have to screen share probably

[dusk hamlet]

@raven bison When can you join vc because I think what I said kinda need a thorough explanation

I have most of the night

[raven bison]

You will have to talk to the person who banned you

[dusk hamlet]

I'm pretty sure it was you or @fossil igloo

You were both there

[fossil igloo]

I banned you and i denied your appeal

[dusk hamlet]

May I ask why I was banned exactly, because I'm not really sure

[fossil igloo]

Will turn your permanent ban into a 60 day ban, we will be working hard during that period of time to make our servers better so hopefully next time you have a better experience!

[lofty dome]

@fossil igloo why did my appeal get denied?

[fossil igloo]

Not sure, didnt handle it.

[dusk hamlet]

Thank you! I also want to say sorry if I was a bit hard, had 3 hours of sleep and just came home from an 8 hour shift to lose all I grinded for before leaving for work to the servers shutting down and people being able to relog before me and looting all my stuff, have a nice one 🙂

also this was what I was referring to when I said what I did, didn't mean to make it sound like it was my opinion

[sweet sparrow]

Pretty unhappy with the admin support for my issue last night. My trio was falsely banned for teaming, in the middle of a 50+ rocket raid. It was clear that some other random player just guessed a code to our front door, then 4 people were auto-banned. Took more than 12 hours to lift the ban, which gave enough time for random people to steal the raid, and take our raid base. For something that auto-bans so quickly, I would expect that the support would be at least decently quick to appeal. Lost tons of guns and boom for completely no reason.

[desert tide]

us medium down

[copper cliff]

why is US MED down?

[desert tide]

????

anyone?

ass server

[molten kiln]

kids def prim locked lel ^

[dusk hamlet]

ong

[desert tide]

us medium down u weirdo go back to ur 10x

[turbid ferry]

Admin?

[desert tide]

@molten kiln

[molten kiln]

i run us med

[turbid ferry]

US main hacker name Apex

[lilac nova]

!ticket

[marble mantle]

Hey, @turbid ferry

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[copper cliff]

@molten kiln whats going on then

[desert tide]

@molten kiln run it better

[copper cliff]

bro you listening to sean kingston lol how old are we 11

[desert tide]

wouldnt boast about owning it aha

[molten kiln]

kingston a bop

i dont own it lmao i run it

[dusk hamlet]

It's a banger wym

[copper cliff]

you dont run shit

[molten kiln]

4 defenses 9 boxes of aks

zzz

[dusk hamlet]

[lilac nova]

#general

[turbid ferry]

nice game with hackers

no one check this shit

[lilac nova]

!ticket

[marble mantle]

Hey, @turbid ferry

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hallow stratus]

!appeal

[marble mantle]

Hey, @hallow stratus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[pallid blaze]

@fossil igloo can u or any admin help me switch vip from rustoria medium to rustoria main my friend didnt mean to buy it for me on medium, he meant main. also, luke hasnt helped in 4 or 5 days so can any of u do it admins?

[fossil igloo]

Just send him another DM. He was on vacation and is catching up on things

[ionic agate]

[wispy loom]

[near halo]

hey do u guys know if on 10x if its allowed to place an armoured wall then /remove in the morning

like infront of loot rooms or tc

[stray marsh]

Hey mate, we do not have any rules against that

[silent oak]

how do i sumbit ticket

for cheater report

[wispy loom]

!ticket

[marble mantle]

Hey, @silent oak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[waxen moat]

!appeal

[marble mantle]

Hey, @waxen moat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[waxen moat]

would it be possible to talk to an admin or something

like i really need help

[wispy loom]

Regarding your ban appeal?

[waxen moat]

yes i don't even know who cheated that I played with

I played with my main group but also teamed with a zerg next door

I had no idea someone was cheating

[wispy loom]

Have you already made a ban appeal on the website?

[waxen moat]

yes

[wispy loom]

All right

[waxen moat]

Bro is there anyway to know who cheated

cause i got banned when i was offline'

[wispy loom]

An admin will have to help with that but they usually are very minimal giving out info on purpose

[static cliff]

how to make a ticket?

[wispy loom]

Best bet might be to ask around in your teams

[wispy loom]

/ticket in-game for all ticket commands
/ticket add <text> to make a new ticket

[waxen moat]

but like if it was the zerg i dont know how to reach them they're chinese

[wispy loom]

Did your main group get banned?

[marble mantle]

Hey, @static cliff

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[static cliff]

IM BANNED

[wispy loom]

!appeal

[marble mantle]

Hey, @static cliff

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[wispy loom]

Then you need to make a ban appeal, not a ticket

[static cliff]

bruh

[waxen moat]

I've been asking but nobody is on

[static cliff]

its not that deep i accidently spelt frags i accidently didnt put R and i got clip

[tardy bay]

/TICKET

[marble mantle]

Hey, @tardy bay

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wispy loom]

I see, don't tag any roles, but an available admin might be able to help you soon
Have your SteamID64 ready at least

How long is your ban hrry?

[static cliff]

idk ill check

[tardy bay]

yo can somoene help me there is a esper

legit knows where i am at all times

[wispy loom]

Please make a ticket in-game with /ticket add <text> so an admin can look into it

[static cliff]

bro my base gonna get raided

[waxen moat]

does it really take 1 to 3 business days to appeal cause I've mainly fished this wipe and there's no way my main group was cheating the way we are

[wispy loom]

Usually takes 1-3 days for ban appeals to get reviewed

If it's not your main group then it's the other group you were teaming with

[tardy bay]

how long does it take for admins tocheck a ticket just wondering?

[static cliff]

need admin please

[waxen moat]

Bro this some Bull all my teammate did was let them use our base and join their team so we didn't get roofcamped

unban so I can fish my g

[static cliff]

nvm i only got kicked.

[waxen moat]

is there anyway to quicken this appeal

[wispy loom]

You're able to join again?

[waxen moat]

does the appeal usually work or am i missing next wipe?

[wispy loom]

Bans for playing with a hacker are usually 7 days, so the ban might be temporary

[waxen moat]

10 days

and if the appeal works will it be instant

[wispy loom]

I believe you will be unbanned if your appeal gets accepted

[waxen moat]

does that usually happen or am i screwed

[wispy loom]

Depends on the case, everything is dealt with case by case

[meager arch]

LOL imagine getting banned for playing with a cheater like don't get caught nerd

[waxen moat]

:/

waddleson u were on my team

[meager arch]

shh

i dont want to get banned

I was the cheater btw

[waxen moat]

mmmk bud

[meager arch]

sucks to suck shitter

[waxen moat]

this some bull why isn't he banned to tf

me and him profited nothing from them

all we did was make sure we didn't get roof camped

[near halo]

Yo my heli is stick is a door frame

can an admin help me

[meager arch]

no bro

[wispy loom]

Admins don't interfere with gameplay unfortunately

[near halo]

thats cringe

[wispy loom]

See if you can push it out, otherwise you might have to break your door frame

[waxen moat]

!ban appeal

[near halo]

I can't push it out

[waxen moat]

!appeal

[marble mantle]

Hey, @waxen moat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

its jiggling in the frame

[wispy loom]

Is the frame stone?

[meager arch]

@wispy loom don't bother with this 100 hour otv kid

Hell figure it out

[near halo]

yes

[wispy loom]

Then it's easy to softside it, just use 7 normal pickaxes

Get the mini out and replace your frame

[near halo]

how tf do you siftside double door frames

[meager arch]

lol

[waxen moat]

@wispy loom free me

[meager arch]

its not stuck if its a double door

[waxen moat]

@stray marsh free me i ain't do nothing

[wispy loom]

Ah you didn't mention it was a double door frame 😛

Just pick up your door

[stray marsh]

!appeal

[marble mantle]

Hey, @waxen moat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

no look ill show you a pic one sec

[meager arch]

what server are you on tyler

[waxen moat]

Irish my guy i ain't do jack

[near halo]

medium

[stray marsh]

Then your appeal should go well

[near halo]

look lmfao

[meager arch]

if i get on will you bag me

[near halo]

no

[meager arch]

i can get it unstuck

[wispy loom]

See if you can push it from the opposite side that you made a screenshot at

[waxen moat]

yes but Irish what if they don't look at it

[near halo]

I can't push it at all it's jiggling back and forth

[meager arch]

just give up

[near halo]

pushing makes no difference

[meager arch]

break it

[versed nebula]

Can’t lie that mini might be fucked

[near halo]

Can someone ban this child he's annoying

[meager arch]

It does you just have to do it enough

[stray marsh]

If you aren't here for support, move along please

[meager arch]

Lol

[wispy loom]

Tyler feel free to hop in waiting for support

To share your screen

[waxen moat]

Tyler can we start a #free TakeCrunch

[meager arch]

Im supporting this guy\

[stray marsh]

We got it, thanks

[meager arch]

i told him to push it out

Do you tho?

[stray marsh]

!tempmute 663938601385590795 1h Take a Break

[marble mantle]

:ok_hand: temp-muted WaddlesonJr#7247 for an hour (Take a Break)

[waxen moat]

Yo homeboy irish could you possibly speed up the appeal so i can fish again

[stray marsh]

I've told you what you need to do mate.

[waxen moat]

I'm not your mate bucko. I have done nothing wrong and have been banned.

[stray marsh]

You can either follow the process or don't. That's up to you if you would like your appeal reviewed or not.

[waxen moat]

Man first day of school today and I come home to a banned account. Can I speak to your higher ups if you are going to use that tone and attitude with me?

[stray marsh]

No one has attitude with you. You just don't seem to want to follow the process like everyone else for some reason.

[waxen moat]

but like 1 to 3 days for doing nothing wrong and 10 days if ban appeal doesn't work

I at least want to use the VIP i payed for on wipe day

could i at least get a refund on VIP if i'm not even able to use it

[stray marsh]

You are welcome to message @balmy cypress about that. However, I am not the administrator that banned you so I cannot just unban you.

[waxen moat]

oh I like luke get him in here\

@balmy cypress

[near halo]

@stray marsh there's absolutely nothing you can do for my heli?

[stray marsh]

We are not permitted to interfere with game play, sorry 😦

[vagrant palm]

are you allowed to floor stack on zeus 5x or is that bug abuse?

[tawdry jetty]

I've seen a lot of floor stacked bases throughout Rustoria servers and never thought of it as bug abuse. I'd say you're fine unless told otherwise from someone else.

[vagrant palm]

[stray marsh]

@near halo Join waiting for support

[sullen cove]

Any Admin available to dm?

[west osprey]

whats up?

[sullen cove]

Sent you a dm to take a look at. It's quite interesting

[left lake]

i got a question

[waxen moat]

@echo venture \

[meager arch]

i LIKE PP

[left lake]

you know when sicario will be on

[west osprey]

I actually don't keep track of his schedule 😛

[waxen moat]

unban me i ain't do nothing\

[left lake]

i got one more question do you think you can unban me from the discord on my main one

[west osprey]

no

[west osprey]

!appeal

[marble mantle]

Hey, @waxen moat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[waxen moat]

where are the administrators at

@west osprey

[west osprey]

Right here bruh

[waxen moat]

homie you trying to look at my appeal it's just i wanna make sure i'm on for wipe since I have vip

[west osprey]

Did you make an appeal?

[waxen moat]

yes but like (I know you probably hear this a lot) I did nothing wrong

[west osprey]

You will be unbanned in 10 days.

[waxen moat]

but like i'm being punished for playing with a cheater when I didn't even have their base codes

like what? I only joined their team so i didn't get roof camped by a 10 man

[dire spoke]

where do i report a cheater

[west osprey]

!ticket

[marble mantle]

Hey, @dire spoke

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[meager arch]

Free my boy crunch he aint do nothing

[waxen moat]

ong i just fished the whole wipe

[west osprey]

Your appeal will be reviewed by the admin who banned you, I'm just here to tell you its not permanent and you will be unbanned in 10 days.

[west osprey]

please only use this channel for support.

[waxen moat]

oh srry my bas

[meager arch]

Im supporting him

[waxen moat]

bad*

[meager arch]

i love crunch

[stray marsh]

!tempmute 663938601385590795 3d Second Warning

[marble mantle]

:ok_hand: temp-muted WaddlesonJr#7247 for 3 days (Second Warning)

[waxen moat]

who banned me \

[modest carbon]

!appeal

[marble mantle]

Hey, @modest carbon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[astral tinsel]

I got banned from the server and i'm trying to appeal it but it says I am not banned

[north crest]

It can take 5-10 mins for the website to sync up

[astral tinsel]

okay thank you

[abstract rain]

hello

i would like to appeal my ban but i can because my appeal for a ban previous ban has been denied

[dense lynx]

if its denied the decision is final

[abstract rain]

I know

but that appeal was for a completely different ban that has no relationship with the new one

and also i got automatically unbanned couple days later

even though the appeal itself got denied

[leaden patrol]

hi i just got kicked from us gravis and was wondering if i could be q skipped since i got kicked for a glitch

@dense lynx q skip now or ur fired

nvm dont need it

q going fast

[lone temple]

these lag spikes on us long are getting really annoying...

dcing mid air in mini

[near halo]

gravvis 10k ping for my whole group?

[sick stump]

US long seems to have really serious issues past day lag feezes out of nowhere

[stray marsh]

Our devs have been notified and are looking into this

[lone temple]

Thanks irish 👍

[hidden pewter]

I have joined the steam grp but it isn’t showing up on the website that I have joined can anyone help x

[stray marsh]

Have you tried /auth in game?

[abstract rain]

Hello again

Can i still get help with my question?

[near halo]

can someone check out my ban appeal

[stray marsh]

What is your question mate?

[abstract rain]

Thank you

[stray marsh]

They are reviewed based on workload and volume. When was it submitted?

[abstract rain]

As i said earlier

[unborn tendon]

my appeal is out of court

[near halo]

yesterday

[stray marsh]

DM me your steamID and I'll see where it is in the process

[stray marsh]

I'm not sure what that means? Can you explain

[abstract rain]

I have been banned for hacking couple wipes ago. I appealed the ban, but it got denied. However, the day after the day i got banned. I was unbanned and could join the server. Now i am banned again, for playing with a hacker. I would like to appeal it, but the website doesnt let me. It says that my appeal has been denied and that thats the final decision.

[unborn tendon]

i appeal and tell me 'your appeal has been benied. this decision is final and is not able to be appealed

[livid tapir]

were u on an alt when u were able to rejoin?

[abstract rain]

No, i joined on the same account i got banned

[unborn tendon]

what should i do

my appeal is not able to be appealed,

[livid tapir]

most ban appeals when denied are final, you'd have to talk to the person that banned you if theyre available and i dunno how youd get that done

[stray marsh]

Looks like you are banned until 2 September

[abstract rain]

Yes

Thats the new ban

But i want to appeal it

[stray marsh]

I've DMd you

[unborn tendon]

why my appeal not able to be apperled

[livid tapir]

because the admin that banned you don't believe they've made a mistake

[unborn tendon]

but we change in without knowing...

[north crest]

just going to have to wait out the ban then. If you have already appealed, that answer is final

[unborn tendon]

my appeal not able to be appealed it's mean i can't join this server forever?

[livid tapir]

Does it say if your ban is permanent, I.e. does it say banned until September 2nd for example

[unborn tendon]

no date

[livid tapir]

Then yeah dude sounds permanent to me

[fast swift]

i think someone is scripting/cheating on zeus 5x no bps

[livid tapir]

You also get banned if you create an alt account, good idea just to not play rustoria anymore because they’ve decided it’s against the best interest of the rustoria community that you shouldn’t be apart of it

[fast swift]

i put in ticket hrs ago

[livid tapir]

!ticket

[marble mantle]

Hey, @fast swift

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[livid tapir]

Did u f7

[fast swift]

yes

[livid tapir]

Gotta wait it out

[fast swift]

f7 and ticket

man it has been 4 hrs

[unborn tendon]

why!!! we not cheater and we play in .co eu main long time ,we just make a deal without unknowing

[livid tapir]

I’ve been there

[fast swift]

5*

he built next to us and hasnt left us alone then just raided us

we couldnt do anything

[livid tapir]

Nothing can be done, too many servers, limited number of admins who are volunteers

I getchu it’s rough dude

[livid tapir]

It is what it is man, best to say thanks for the experience and go to a different server

[unborn tendon]

we make a deal without unknowing and we be banned for permanent

its not reasonable

[north crest]

As was stated before, the appeals are final. I think the best bet now is to try some other servers

[unborn tendon]

Our team has been playing the co server for 12 months, and there have always been 20 VIPs. Because we are the host and the team has a large number of people, we did not know that we made a transaction with the plug-in

we did not know that we made a transaction with cheater

[keen carbon]

/ticket

[marble mantle]

Hey, @keen carbon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[keen carbon]

the labs on gravis island us mondays labs dont spawn scientist and the red card / blue card dont respawn

is it suppose to be like that?

[stray marsh]

The card issue is a FacePunch thing, they only currently spawn once and it is being looked at to possibly change for the next force wipe. However, with the scientists they should be respawning

[tacit swan]

!appeal

[marble mantle]

Hey, @tacit swan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[tacit swan]

!ticket

[marble mantle]

Hey, @tacit swan

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tacit swan]

!appeal

[marble mantle]

Hey, @tacit swan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[mystic nexus]

i need help asap

[stray marsh]

What can we help you with

[mystic nexus]

i need help with an issue i was trying to resolve with the other mod @balmy cypress there is a lot of explaining and would be a lot easier in a call

[stray marsh]

I mean, I can see your ban reason and your appeal. That has to go through Luke though

[pallid blaze]

<@&274971100184576010> get someone who is active luke hasnt done shit in 3 days lmao

[mystic nexus]

i never used any of my vip benifits so why would i be banned for getting my money back on something i didnt use

it was like 35 us dollars or so

[solid kernel]

i got banned for an hour, did my hour ban and somehow i got another hour ban

<@&274971100184576010>

[stray marsh]

This is an automated system, it looks like the ban has already expired, just have to wait for the system to revoke it, nothing that we can change about it on the admin side of things

[solid kernel]

sounds good thank you for ur time

[raven pelican]

can i get a admins help please

[raven mist]

@raven pelican whatsup? Feel free to pm me

[raven pelican]

@raven mist pmd ya

[pallid blaze]

@balmy cypress hey bud?

[near halo]

I have boosted the discord server but am not receiving the kit

IGN: Puppy 404

[rugged lark]

I need administrative help

I need administrative help

I need administrative help

I need administrative help

[fading escarp]

something tells me he needs administrative help

[lilac nova]

I'm not an admin but I can see if I can help

[lilac nova]

!link

[marble mantle]

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[sharp vine]

fastest way to reach one is through a ticket if none of them are responding in disc

!ticket

[marble mantle]

Hey, @tight axle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

can i please get a admin for help

i got banned for Advertising but the problem was i got token grabbed

[raven bison]

on discord?

[near halo]

yes

i swear i can come call

[raven bison]

Where are you banned?

[near halo]

on the server ingame :(

i swear i dont meant to send it i couldnt do anything

[raven bison]

did you appeal?

[near halo]

i am doing it right now

@raven bison i did it

[nova lynx]

i got muted on the new funny map server for something?

all ive done is call someone toxic and say "lol he thinks AU kids are bad"

[raven bison]

funny map?

[nova lynx]

gravis

[near halo]

but ctv is there a change i can get a unban

[raven bison]

Please wait for the admin responsible for your ban to review your appeal

[near halo]

oke

[nova lynx]

people are saying im racist? i didnt even do anything racist wtf

[near halo]

my cousins a duck, I'm offended

[nova lynx]

fuckin fight me mate ill destroy you in mushroom pvp

[raven bison]

?

[near halo]

how do u use the waiting dj

[nova lynx]

im confused but ok this mute means nothing

i just sleep and it will be gone

[raven bison]

You can't use it, only listen to the queue it already has

[near halo]

oh oke

[abstract rain]

Hello admins i need your help

[abstract rain]

.

[olive fiber]

any admins active

need an admin

[near halo]

Hello

[olive fiber]

me and a friend just got banned for over teamlimit but we was fighting only 2 of us online and we was in pvp situation so we didnt have time to kick a player and add me to team

while we was pvping we didnt have time to kick someone and add me to team

[near halo]

Playing with another player while you have a full team is exceeding the group limit

[olive fiber]

yes i know that but he was the only one online and we was going to kick one player and add me to team but we was pvping and then admin banned us before we could

or someone banned us

we just lost alot of shit on the server cause of we didnt have time to remove a player and add me while fighting a team of 4

any way we can be unbanned

the team of 4 was just mad wekilled them all over and over as a duo so they probz reported us

[near halo]

It doesnt matter if your other teammates were offline. When counting group size we count offline players. You are welcome to appeal your ban at https://bans.rustoria.co/

[olive fiber]

that will take years to do

[near halo]

Feel free to hop in the waiting for support if you would like to discuss your ban

[olive fiber]

i cant apeal

cause its says im not banned but when i load into server it says i am

here is the only way i can apeal

[near halo]

You have to wait up to 15 after your ban before you are able to appeal sometimes

[olive fiber]

bruh

this is fucked to be honest with u

we cant help the fact ppl were constantly pvping us and we didnt have any time to invite me to team they legit baited us to pvp without being in team to then report us and get us banned so they get there loot back we didnt even get a warning like being kicked

[near halo]

Like I said feel free to join waiting for support if you want to discuss your ban

[real delta]

i just appealed and it takes up to 1-3 bussiness days but my ban is over on the 27.?

[olive fiber]

imma sound like like a karen i want ur manager XDDD

u are assistant admin

i want proper admin

the one who banned me

where is he i smell him

[near halo]

I mean as the admin that banned you, I can just deny your appeal right here. You ban will expire on the 27th

[olive fiber]

dudeeeeeeeeeee u smell

let us join server and let us invite to team

u didnt even give us warning smelly

luv u tho

[quaint patrol]

Is there a problem?

[olive fiber]

yes

admin i luv u ok i have big issue

ur assistant banned me

didnt give us no warning whatso ever

as we was pvping we didnt have time to join a team and kick a player so we got banned mid pvp and didnt get no warning before hand and its kinda difficult to lose all our progress in fights just to invite to team

[near halo]

When doing /rules ingame it states that exceeding group limit can result in a ban.

[olive fiber]

yes with a warning

it should be

straight ban is stupid cause u dont know the reason

u just see someone fighting and u like oh yes ban im so horny i can ban someone like cmon thats kinda gey if u ask me we should get a warning in chat before hand so we can deal with it instantly id rather know before i lose all progress and all my loot

i get it ur assistant admin and all and u want some action to ban players but atleast give warnings cause banning instantly is soooooooooo stupid as u never know the reason or struggle to invite a player to a team while fighting with alot of loot we had worked for

AND WHY THE FUCK AM I BANNED ON ALL SERVERS WHEN THE OTHER SERVERS ARE 8 PLAYER LIMIT DUDEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE

[dusk oyster]

because all rustoria servers are connected

to 1 dataserver

[olive fiber]

ITS DUMB LOL get banned on a server with a 6 player limit but ait aloud on a server with 8 player limit huhhhhhhhhhhhhh

[quaint patrol]

If you want to discuss your ban, dm @near halo, if not move to #general please

[olive fiber]

howwwwwwwww

snowwy doesnt know what he/she is doing lets be honest

straight up banned us mid fighting on the server with no warning like how are we supposed to just lose all our progress and loot because we had no warning

because we cant invite to team while fighting dude 2v4 like damn

[abstract rain]

Man you were warned when you were joining a server with a certain team limit

Just chill out

Thats totally your fault

[olive fiber]

i legit just joined and started pvping lol

[dusk oyster]

#general please

[olive fiber]

didnt have time to do team

[near halo]

Last warning ^^

[olive fiber]

zeel ur discord mod im apealing a ban

fine ill dm u snowy

[marble mantle]

:ok_hand: temp-muted NF. MAFIA#0816 for an hour (Misusing support.)

[abstract rain]

are any of admins online? i need help

[tawdry jetty]

I'm not a Admin but maybe I can help, what's up?

[abstract rain]

there is the problem

[tawdry jetty]

!appeal @muted quail

[marble mantle]

Hey, @muted quail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[abstract rain]

so can you help with that?

[tawdry jetty]

Once you attempt to join the server if you see a timer then wait the ban out. The timer could be like "Ban expires in 3d 12h" or something of that sort. Decisions are final but you can try to reach out to a Admin for a response on why you were unbanned then re-banned.

[abstract rain]

can i not just appeal the ban?

[abstract rain]

and if i cant appeal the ban, then how do i reach out to the admin who banned me?

[tawdry jetty]

If it won't allow you to do it on the website then no.

[tawdry jetty]

!steamid Grab your SteamID and post it here or DM an Admin directly so they can look into it for you and tell you who to contact.

[marble mantle]

Hey, @abstract rain

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[abstract rain]

It doesnt allow me to do that because of an appeal that got denied for a completely different ban

[abstract rain]

the website still thinks that i am trying to appeal a ban for hacking, which i didnt do

hello admins, can you please tell me who banned me. Here is my steam id 76561198272772972

[proven coyote]

in need some help

[exotic thistle]

hi, with what do you need help?

[proven coyote]

i got banned for no reason

can u move me?

im in the Waiting for support channel

[near halo]

hi please, I would like to know who banned me steam id 76561199152185049

[exotic thistle]

sure, but i am not an admin, and you have to appeal your ban on https://bans.rustoria.co/ , so the admin who banned you can check and review that!

[polar osprey]

Hello, I have that weird bug on your 2x gravis EU server where you cant wake up when you spawn / cant respawn when you load into the server while ur char is dead.. I have encountered the bug before but usually it fixes itself for me after a few seconds of spamming space+esc. Not on ur server tho, every time i reconnect i cant wake up / respawn and its really annoying bc to fix it i have to close the game and manually repair my easy-anticheat in the rust game folder. I already tried reinstalling the game entirely. Pls let me know if there is something you can do for me or if the issue is entirely a clientside issue.

[exotic thistle]

reach out any admin who is free, he might help you out with that!

[quaint patrol]

Hey Doctor, is it only on that server your having the issue?

[quaint patrol]

Sorry we don’t release that information, have you appealed your ban?

[abstract rain]

i have been trying to

[abstract rain]

but i just cant

[quaint patrol]

How do you mean? It won’t let you on the website?

[abstract rain]

can we have a voice call, because i have written why many times today

[quaint patrol]

I’m not available atm for a support call

Dm me and we can sort it out

[abstract rain]

ok

thank you

[abstract rain]

i have

[azure remnant]

/ticket

[marble mantle]

Hey, @azure remnant

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[azure remnant]

!appeal

[marble mantle]

Hey, @azure remnant

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[azure remnant]

any administator able to help me out rn?

[arctic sapphire]

not staff but maybe i can help

@azure remnant

[azure remnant]

I need a staff member for this, but thanks anyways

[wispy loom]

What do you need help with?

[arctic sapphire]

?appeal

[marble mantle]

Hey, @arctic sapphire

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[wind trout]

I think it would be nice if you guys did updates to your server announcements so we could know if something going on is a new thing or unresolved old thing. A lot of people have been complaining about the server being laggy and our electricity isn't fully working most of the time. Can't tell if new thing or unresolved old things.

[polar osprey]

@quaint patrol all rustoria servers apperently

[wispy loom]

Always appreciate the feedback, would you be able to post this in #feedback-suggestions too please?

[versed coyote]

eu long j23 geting raid with xheater

[wispy loom]

Hey, please make a ticket in-game using our ticket system
Type /ticket add <message> to create a ticket
Include details like name, what cheats you suspect them to be using, and whatever other information you may have

[versed coyote]

have no time they raiding rn

[compact parcel]

It takes only seconds to create a ticket, you still can create a ticket ingame and an administrator will look into the user

[ripe thistle]

i got this massage Disconnected: playing with hacker
and my team playing normally it's just me got this massage
can i get some help i never use or play with hacker.

[torpid vector]

Why hacking? i dont game fir you server

[compact parcel]

!appeal

[marble mantle]

Hey, @ripe thistle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[timber mulch]

@compact parcel howlong dose a appeal take ? cus thats just weird,.,. tanx has only played with one grp ( my team ) on this server and its the frist time hes on the server (same for the rest of the team ). We only have 1 dude in team thats new, and hes just the guy next door.,.,. who is this player taneX got banned for playing with ? i dont want the rest of my homies getting banned 😑 for teaming up with a random guy next to us.

[compact parcel]

Appeals can take upto 3 buisness days, but they can also be dealt with quicker. There is a multitude of factors which influence the speed of an appeal, but rest assured it will be looked into

[timber mulch]

3 days ,.,. what t hell... but its not somone in our current team i asume cus id be banned to ? somthing is really weird.

[wind trout]

posted

[wispy loom]

Cheers

[compact parcel]

As I stated, they can be dealt with much quicker a lot of the time. you should make sure your friend has his discord account linked so he can get a notification when his appeal is reviewed

[near halo]

scipter on gravis island weekly at miltuns

maybe esp as well

[wispy loom]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

yea ive done it

[wispy loom]

Please make a ticket in-game so an admin can look into it 🙂
And avoid calling him out as it makes it harder for admins

[near halo]

aight

[proper pelican]

Hello, I was banned for playing with a cheater 1-2 months ago (I bought a VIP with all my team to play out of line) what was the point for us to play with a cheater if we bought a VIP, I have 6k hours in this game and I don't it makes sense to call a cheater, risking that I will not play on this project anymore, I hope you will help me with this problem)

[exotic thistle]

you can appeal your ban on https://bans.rustoria.co/

[proper pelican]

APPEAL DENIED
YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

but I didn't know that he was a cheater or with a macro, if I knew, I would not play with him!

Rustoria is my favorite server and it made no sense for me to call a cheater to get banned + I also bought VIPs

help me please

[exotic thistle]

that means they wont unban you, but you shold have a date/time when you will be unbaned because it is an temporaly ban if im not wrong!

if you got banned for association, it should be for a period of time

[proper pelican]

and where should it be written?

[exotic thistle]

join Waiting for Support, it would be easier for me to explain you trough voice

[proper pelican]

https://steamcommunity.com/id/Nevix17/

[hard sigil]

im not unbanned

from rustoria

[near halo]

!appeal

[hard sigil]

yet

[marble mantle]

Hey, @hard sigil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[terse stag]

hey admins

[wispy loom]

!ticket

[marble mantle]

Hey, @terse stag

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[mellow wolf]

how do i cancil my vip it keep takeing money out of my account without me even knowing and it has been for 3 months

[wispy loom]

!cancel

[marble mantle]

Hey, @mellow wolf

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[wispy loom]

And you can contact @balmy cypress regarding previous automatic renewals, he'll be able to answer any inquiries you might have

[hallow stratus]

Okay so if a ban appeal is denied can you talk to a admin?

[thin verge]

i got 1h chat banned its been over 1h and im still banned..?

[raven bison]

@hallow stratus You will be unbanned at the start of next wipe

[hallow stratus]

hmm, well I get banned for playing with a hacker when I dont even know the situation. I couldnt even really explain myself because I dont even know what server it was on or how I was playing with them. The only thing that could have been is the team I was on that I wasnt even playing with.

But I understand im sure you guys get a lot of reports and cannot help everyone.

[tough bane]

?banappeal

[marble mantle]

Hey, @hallow stratus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[thin verge]

1h auto ban is longer than 1h?

[tough bane]

The system may needs up to 20 minutes to realize that the ban was lifted/removed.

[thin verge]

thats gay but ok

[hallow stratus]

No, I understand that I already went through the process. I was just wondering if I could get more details on why I was banned other than "Playing with hacker".

[raven bison]

I will review it soon

[hallow stratus]

I would appreciate that very much. Thank you for your time.

[void condor]

@static verge Trash taken out 🙂

[static verge]

cheers gareth 🙂

Does it count if i take his stuff form inside the rock??

Okay nevermind 😛

[void condor]

They're not in there anyway

[static verge]

alright

thanks for sealing it though

[void condor]

No worries

[lapis inlet]

/ticket

[marble mantle]

Hey, @lapis inlet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[glacial shoal]

Theres a hacker on EU Small how do i contact admins?

[raven mist]

/ticket ingame

[marble mantle]

Hey, @raven mist

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[raven mist]

^

[lapis inlet]

i bought priority yesterday an i do not have it today

in 2x Mondays

[wispy loom]

!vipissue

[marble mantle]

Hey, @lapis inlet

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[lapis inlet]

https://steamcommunity.com/id/594592374/

[wispy loom]

76561198145406338

[wispy loom]

!steamid

[marble mantle]

Hey, @lapis inlet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stable fog]

!ticket

[marble mantle]

Hey, @stable fog

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[stable fog]

!appeal

[marble mantle]

Hey, @stable fog

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[fervent geode]

!ticket

[marble mantle]

Hey, @fervent geode

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[normal roost]

can i buy 2 kits like buy (3x nobp) the builder and the hero kit

[edgy egret]

i submitted my appeal a week ago and still no responce

any admin can tell me wassup

[stable fog]

hello

i need an admin i cannot load in even tho i have waited for my ban to end

@robust walrus

@raw lily

[earnest flicker]

I wish everytime I asked for help I wasn't just sent the command for an appeal

I have made 4 appeals

and have gotten no help from any of them

I was falsely banned for hacking

[void condor]

As long as you don't buy 2 of the same kit that's fine, you can have 1x of all of them if you wanted in theory

[earnest flicker]

any way a admin or anyone can actually look into my ban

[exotic thistle]

thats not how bans working, if you made an appeal, the admin who banned you will check and review it!

you cant just ask any admin to look into that!

[earnest flicker]

also I have my steam linked to discord and I have never gotten a dm from a bot

[near halo]

u need to check the website

[earnest flicker]

I have

idk it is weird

[near halo]

how many days since u made the appeal ?

[earnest flicker]

like 2 - 4 weeks since my first one

[near halo]

https://bans.rustoria.co/ check the website and send me a screenshot

[deft stag]

I got my response for my appeal in like 10 minutes and it was denied, I do not even feel like there was a review of evidence on my behalf or that of any of the teammates that went down with me

[earnest flicker]

I sent a dm

[safe seal]

/ticket

[marble mantle]

Hey, @safe seal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[safe seal]

bruhhh

ingame is so trash to report

since you cant type long messages

[median kettle]

Hello

[near halo]

yes u can.

[safe seal]

what if i include a link to clips and shit? then the message itself cant be long

[near halo]

u can send a second ticket, in the one u can put the number of the 1st one and continue sending the rest of the info. And always remember not abuse of the ticket system.

[near halo]

Hello, how can we help u ? sorry for the late response.

[near halo]

!appeal @noble lily

[marble mantle]

Hey, @noble lily

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[river turret]

Is it possible to move a VIP pass from one server to another one or do you just have to another VIP on the new server?

[livid tapir]

message @balmy cypress ask if u can switch but probably have to buy a new vip

[river turret]

will do

[knotty talon]

We do not offer vip transfers unless you bought for the wrong server.

[indigo stag]

how can i add the server pop bot on my server?

[near halo]

@west osprey

u asked me to go to discord

[wraith star]

!ticket

[marble mantle]

Hey, @wraith star

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tardy storm]

EU Medium down

and lagg

[stray marsh]

EU Medium is online

[near halo]

shit servers

[wraith star]

us main runs like a potato wtf

potato would run better

[near halo]

eu 10x is freezing every minute

[mystic nexus]

@fierce maple

[earnest relic]

Same problem with 3x EU

[rugged lark]

I need administrative help

[earnest relic]

Is the admins fixing the lag issues?

[fossil igloo]

#announcements

[near halo]

!appeal @near halo

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[earnest relic]

...

[near halo]

just restart the servers ffs

its unplayable

[finite plover]

fr

[wooden forge]

gravis is lagging so much

[fossil igloo]

#announcements

[tender monolith]

nice laging long

[tardy storm]

yes and lagging much

[fossil igloo]

#announcements

[near halo]

i tried to join a server and it saidd to stop spam connecting

and my ban is over and it keeps saying im still banned

[rich magnet]

can i please talk to an admin about something ?

[void condor]

Join waiting for support if you have an issue Fets

[rich magnet]

im there

[tawdry barn]

https://steamcommunity.com/id/5648448651321

[near halo]

How can i help u?

[tawdry barn]

Everything is okay, the issue was already sorted out

thanks for your time and support!

[near halo]

Anytime man, im glad to hear everything is good. Have a great day!!!

[tawdry barn]

You too!!!!

[unkempt shoal]

hi, I need help

[near halo]

Hey, how can i help u ?

[unkempt shoal]

we put a walls near the chest but we didn't know that this wall will can't remove. can you help us?

[quaint ferry]

spanish

[near halo]

im going to dm u

[dusty shard]

can a 6 man on 10x get banned any admins?

[unkempt canyon]

!ticket

[marble mantle]

Hey, @dusty shard

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dusty sand]

ive been banned for charge backs?

and ive never even boughten anything

!appeal

[marble mantle]

Hey, @dusty sand

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[bleak talon]

/ticket

[marble mantle]

Hey, @bleak talon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[sand stag]

I'm getting door camped by 7 people on a 6 max server, can I get some help?

[near halo]

!ticket

[marble mantle]

Hey, @sand stag

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[sand stag]

I did do a ticket but no help

Kinda shitty they are doing this and no one is helping, just encouraging shitty behaviour

3 v 7

[near halo]

admins will answer ur ticket ASAP, be patient please.

[sand stag]

aight when i get raided by 7 people im sure the admins will give me my stuff back, right?

[near halo]

no, admins do not interfere with the gameplay

[sand stag]

exactly what i thought

[near halo]

Rustoria is a big community, thousands of tickets every day, and our admins do their best to answer them all ASAP. Please be patient.

[sand stag]

id 198

[dusty sand]

i legit got banned for no reason

[copper night]

!appeal

[marble mantle]

Hey, @dusty sand

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[pallid blaze]

<@&274971100184576010> ill just ask again cuz i never get a response. can someone help me with switching vips cuz luke is innactive asf

[crimson basin]

@hybrid bolt did it get fixed?

[left lake]

why

[hybrid bolt]

not yet but they explained the situation a bit to me so just waiting til friday to appeal again

[crimson basin]

Keep me updated hope it all gets resolved 🙂

[hybrid bolt]

ty haha i hope so too

[dusty sand]

how long does it take to respond to an appeal

cause i wanted to play wipe on thursday 😦

[near halo]

1-3 business days

[dusty sand]

so i may not be able to play wipe

[brittle cobalt]

we just got banned for exceeding groul limit when someone was giving us there loot

can i get some help with that

[robust walrus]

Sure, hop in Voice Support

[brittle cobalt]

i forgot to ask how long is the ban?

[compact parcel]

till friday @ 3pm est

Which i believe is when the server wipes

[brittle cobalt]

alright thank you

[mossy bough]

hey so i bought vip but i put it on a thing where it repeats the purchase every month how do i cancel this?

[wispy loom]

!cancel

[marble mantle]

Hey, @mossy bough

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[stray marsh]

@near halo You around mate?

[plucky sierra]

I can't see the commands or the kills in the chat anyone know how to fix this on the 5x no Bps us server

[near halo]

try this "chat.unmute 1"
"chat.unmuteall 1"

[plucky sierra]

Thank you

@near halo you're a life saver

[near halo]

so it worked, nice to know. Have a great day, if u need anything else feel free to dm me.

[proud comet]

/ticket

[marble mantle]

Hey, @proud comet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[proud comet]

!appeal

[marble mantle]

Hey, @proud comet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

Kadensky of the trio US 5x server is esp raiding players.

I lost my vip kit because of this and now i will no longer be donating to thrustoria servers.

[near halo]

!ticket Please let our admins know in our ticket system and they will take care.

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

too late now, kit gone. it is what it is but I will probably not donate again due to how poorly the cheat prevent system is.

[wispy loom]

If there would be a possibility of a fully covering anti-cheat system, I'm sure it would have been implemented already (but this is not possible)
In spite of the effort of our administrators, there will always be cheaters around on this game
When you encounter a cheater it sucks, but all you can do is to continue and make a ticket so an admin can look into it

[compact parcel]

Hey yuki,

It seems you have not created a single ticket to report the user, therefore no administrators have looked into your situation. As said by @near halo , you need to create a ticket so our administrative team are able to investigate the user you believe is cheating, and deal with the situation accordingly!

[rough hull]

hello i need a admin help

[wispy loom]

Hey I'm not an admin, but what do you need help with?

[cedar frigate]

Hello, I can't enter any rustoria server, even though I don't use cheats, I get Disconnect: Banned: Hacking error please help me

[rough hull]

i need admin help

[tawdry jetty]

!appeal

[marble mantle]

Hey, @cedar frigate

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[rough hull]

its about vip

[wispy loom]

What's your question about VIP?

[rough hull]

i dont want to speak about it with anyone else then a admin sorry

[compact parcel]

!vipissues @rough hull

[marble mantle]

Hey, @rough hull

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[tawdry jetty]

@split quarry #general

[split quarry]

!vipissues

[marble mantle]

Hey, @split quarry

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[rough hull]

@balmy cypress i have send you a dm on discord about my vip issue please look at it

[rugged jackal]

Having an Issue on Gravis Monday's where every time I shoot and hit a player I get kicked from the server. The issue is not on my end as I entirely reinstalled the game and the issue still exists.

[ocean badger]

I need help on Gravis Monday

someone built a base right in the middle of the tunnel

T6 right in the middle like cmon

[hearty dome]

Long down

[stray marsh]

Looking into this now

US Long coming back online now

[elder current]

how old does your ban have to be to make a ban appeal

[earnest patio]

If you were recently banned it can take 5-10 minutes for you to be able to appeal.

[elder current]

i am talking about like an eac gameban

[slow flax]

@stray marshdaily msg rustoria has the best servers all others are boring!!

[stray marsh]

[near halo]

Insiding bannable?

[stray marsh]

It is not unfortunately. Just a part of the game

[near halo]

what about homophobia and racism

[elder current]

can someone tell me how old does my gameban have to be before i appeal on rustoria

[stray marsh]

180 days

[stray marsh]

We do not permit that, no

[elder current]

what about a lil cash you know what i am saying 😉

[near halo]

i had a teamtate that insided me and was screaming the Nword saying u are a fa* get insided

[elder current]

jk jk

[stray marsh]

Definitely not something that we would ever accept.

[elder current]

if i give you a good reason can you un ip ban me ???

[tawdry jetty]

We don’t moderate for voice.

[near halo]

damn

rip

[marble mantle]

:ok_hand: muted 😈¥urky#4855 (Banned in game)

[ocean spoke]

can i screen share to one of the mods some one saying nword on rustoria server? so he gets banned for racism

i dont realy now how to cut stuf and uplaod

[rugged jackal]

Whenever I hit anyone I get this error message and get disconnected from the server? whats going on

[slow flax]

@stray marsh was banned for chat talk love rustoria brother man

[north crest]

We don't moderate voice chat. best bet is to turn voices off for now

[compact parcel]

Could you dm me the specific circumstances of whien you are getting this error

[sullen jackal]

!TICKET

[marble mantle]

Hey, @sullen jackal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[smoky hedge]

ban speedrun? @near halo

[stray marsh]

!ban 857076671684280331 Scam links

[marble mantle]

:ok_hand: banned Capital#5066 (Scam links)

[smoky hedge]

damn 1 minute almost wr

[thorny pike]

!appeal

[marble mantle]

Hey, @thorny pike

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[misty vale]

@slow maple

i need uuuu

[earnest patio]

I am not rack, but may be able to help. What's up?

[misty vale]

aight jordan

soooo like on 5x we got banned for teaming but we were only 8 thats max ui

[sudden copper]

@stray marshyo

drag?

[atomic hull]

drag?

[icy notch]

How do I report someone for cheating

[earnest patio]

!ticket @icy notch

[marble mantle]

Hey, @icy notch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[icy notch]

thanks

[earnest patio]

😄

[icy notch]

how do i know if the ticket went through in-game

[abstract scroll]

ban appeal

[near halo]

!appeal

[marble mantle]

Hey, @abstract scroll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

when u submit a ticket in the chat u will see a notification with the ticket ID, thats how u know., and u can do /ticket list and it should be there

[rugged meteor]

!ticket

[marble mantle]

Hey, @rugged meteor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[icy notch]

Am not getting a response.

[near halo]

be patient please, our admins do their best to answer thousands of tickets everyday, and they will answer urs ASAP.

[icy notch]

No worries about that. Im just talking about seeing the ticket. I got no notification in game about it being submitted or anything.

[rugged meteor]

how do i message the discord once they viewed my ticket?

[near halo]

ticket related is in-game.

[rugged meteor]

?

it says message a bunch of random numbers on discord

I dont know how to do that

[near halo]

@rugged meteor @icy notch can u both join waiting for support please ?

[stray marsh]

DM @hushed finch

[near halo]

u already did /ticket list ?

[icy notch]

in game correct?

[near halo]

yes

[icy notch]

nothing shows up

[near halo]

can u join waiting for support please ?

[dense steppe]

Is there a sbmm or elo in scrims on RTG? i cant find matches

[near halo]

the rank system is "Coming soon".

[dense steppe]

Thanks for the reply! Any reason why I watch other people join queue behind me and match sooner?

[near halo]

maybe u havnt join queue

[chilly tide]

!appeal

[marble mantle]

Hey, @chilly tide

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[chilly tide]

!report

[marble mantle]

Hey, @chilly tide

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

@dense steppe it should be like this in the top of ur screen once u join the queue

[dense steppe]

@near halo I definitely do. Just was wondering. Thanks though.

[near halo]

can u join waiting for support? maybe i can help u figure out why u cant join still.

[quartz beacon]

@here any admin online ?

[near halo]

Hey, im not an admin, but how can i help u ?

[quartz beacon]

i want to get back my money

[near halo]

!vipissue

[marble mantle]

Hey, @quartz beacon

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[near halo]

read everything please.

[turbid umbra]

Any admin thats available that I could dm?

[wispy dirge]

How can I help you?

[abstract scroll]

!appeal

[marble mantle]

Hey, @abstract scroll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[abstract scroll]

mods i got ban appeal

and it was accepted. But when i log on it still kicks me for "hacking"

''

<@&274971100184576010>

<@&274980199668645888>

[timber flame]

Just wait a bit it normally takes 5-10mins for it to proccess

[abstract scroll]

its been a hour in a half

yeah still not abled to join

[timber flame]

Have you tried restarting your game?

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[abstract scroll]

yes multple times

idk still not working

@timber flame

[timber flame]

Huh, I'm not sure...

[abstract scroll]

okay can you just pass it on

[sharp tiger]

hi everybody. the global wipe on the two-week server will be on September 2?!

[exotic thistle]

#oldserverinfo

[tidal flame]

hi is an admin able to assist me? im playing gravis monday and my helicopter glitched through this base when i was landing it
the heli is still there but i cant get it out or mount on it

[pseudo bear]

Hey there, Our admins don't interfere with gameplay, Sorry about that :)

Hopefully you get the issue sorted

[tidal flame]

who can i message

[abstract scroll]

why did my appeal get accepted but iu still cant log into

[near halo]

<@&274971100184576010> im sorry for that ads in ur dm i got token grabbed i cant do anything i tought i fixed it but i not can i maybe get a unban so i can delete my discord account

[abstract scroll]

it says hacking

appeal was accepted but i cant log into the server

[near halo]

can my unban appeal be rewieuwd

[white ridge]

@echo venture msg me

[near halo]

What if I didn’t get any answer from ban appeal

[near halo]

What does it say when you visit the website?

[copper night]

Dm a admin

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

LoL

[copper night]

?

[near halo]

Denied without a cheatcheck, kinda like that one >3

❤️

[copper night]

If your appeal was denied it means that they have proof you were cheating

[near halo]

Really, huh?

[copper night]

Falsebans are very unlikely

[near halo]

And what if I say u that I never used a cheat in rust?

I have a spray with ak from 200 meters like a bout a dot spray

Cause you guys just must understand that people could train

[copper night]

If you made a ban appeal and it was denied

Then that’s final and unfortunately you are no longer allowed to play rustoria servers

[near halo]

It means that ur admins aren't know how cheats work.

And is it a perm ban?

[lilac nova]

Yes

[spice comet]

whenever i load into rustoria or rustafied i cant wake up

and if i lay there long enough it say eac timed out

[trim grove]

hello I would like to discuss with the dev/owner about security issue

[copper night]

Please dm one of the admins

As soon as possible

[fringe chasm]

hello I am forgotten on your server I would like to know the reason

[unkempt canyon]

have you tried pressing esc or opening your f1 console?

[copper night]

Yeh if u press esc then try pres ur keyboard

[unkempt canyon]

could you elaborate a little more? what do you mean by forgotten

[fringe chasm]

I was banned and I play without cheats

[unkempt canyon]

!appeal

[marble mantle]

Hey, @fringe chasm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[fringe chasm]

What do I need to do?

do not understand a little bit

[unkempt canyon]

go to https://bans.rustoria.co/ ,sign into your Steam account and fill out the required information to appeal for your ban.

[fringe chasm]

ок

[stone herald]

Hi, how do I join the giveaway ?

[sharp vine]

#giveaways

[stone herald]

So am I automatically joined in the giveaway by having my account linked to discord?

[sharp vine]

should be yes

[vale kindle]

!appeal

[marble mantle]

Hey, @vale kindle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

Yes I’m here

[hoary patio]

where can i report someone

[wispy loom]

!ticket

[marble mantle]

Hey, @hoary patio

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wispy loom]

In-game ^

[near halo]

@stray marsh can asked for me?

[wispy loom]

He's most likely not here at the moment, he'll be back later 🙂

[near halo]

Oké

[near halo]

admin please help

my accaunt bannes from Base Invaders

[crisp folio]

Hey guys how many shop tokens I get on x5 no bp

[rough hull]

anyone know when luke is gona be online i am waiting since last night 10pm

i need him for vip

[exotic thistle]

if you re banned on their servers, you have to go at their discord.

[exotic thistle]

as i know each stuff you link , would be rewardet with a point, also boosting the discord will give you an extra point!

[exotic thistle]

we don't know exactly when he will be on, but if you have an vip issue, leave him a message whenever he sees it he will answer you back.

[rough hull]

@exotic thistle the only thing is if he doesnt come on anytime soon i wont be able to buy anymore cause its gona be sold out if he doesnt help me fix it

[exotic thistle]

whats wrong btw, with your vip?

[rough hull]

@exotic thistle can i shoot you a dm ?

[exotic thistle]

sure, go ahead

please made a ticket in game, /ticket add <yourmessage>

thats the best way to report rulebreakers into our admins

i'll have to delete your messages, for reasons they can see the messages here, and can avoid and be legit in-game.

[violet lance]

/ticket Come to discord luke

[marble mantle]

Hey, @violet lance

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[violet lance]

!appeal

[marble mantle]

Hey, @violet lance

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[delicate stirrup]

yes

[violet lance]

@balmy cypress

You wanted to speak to me (MDMA)?

[balmy cypress]

Would you be able to join voice by chance? 🙂

[violet lance]

yes.

im in waiting for support

[near halo]

I was banned everywhere discord

I want to work on my unban

give an admin discord who can help me

[exotic thistle]

im afraid the admins wont help you much with that, their bans are discussed on their discord server, and if they ban you in discord as well there's a reason

[hoary patio]

how does this ingame ticket work

[compact parcel]

!ticket

[marble mantle]

Hey, @compact parcel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hoary patio]

i need to send video proof to an admin

[versed nebula]

make a ticket

[versed nebula]

!ticket

[marble mantle]

Hey, @hoary patio

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[heady wolf]

halp plz

help plz

/ticket

[marble mantle]

Hey, @heady wolf

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wispy loom]

I'm not available to join voice right now, but feel free to DM me

Same for @hasty snow

[near halo]

admins

@stray marsh ?

Are there more admins online because I think Irish is not responding…

[unkempt canyon]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[fallow pine]

!ticket

[marble mantle]

Hey, @fallow pine

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[fallow pine]

Trying to figure out why my base was wiped on Zeus 5x US

[slow maple]

Raided and decayed? Decayed? Or your Teammate /removed the base? only 3 options i can think of

[brazen harbor]

I would like to know why i got banned for "hacking" when i joined RTG Ukn I literally played it day before and day before and nothing
here is my account https://steamcommunity.com/id/scripterinoXD/

stfu

[unkempt canyon]

!appeal

[marble mantle]

Hey, @brazen harbor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[long garnet]

poo poo pee pee

[brazen harbor]

1v1 me when i will be unbanned

[fallow pine]

@slow maple Nope. it was raided this morning. i rebuilt it. honeycombed it. Went on a material run, got killed as i came back. couldnt respawn at beds. ran back to where my base was and its gone.

I could see my base was there when i was running back though.

[slow maple]

Then i have no idea.

[pastel patrol]

!appeal

[marble mantle]

Hey, @pastel patrol

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[silent meadow]

help i cant respawn

when i click it it does nothing

[unkempt canyon]

are you trying to respawn on a bag or using the respawn button?