support

[granite vortex]

i did about 2- 2 and a half hrs ago

[wispy loom]

All right, thank you for making a ticket

As admins are constantly working through tickets they'll get to yours shortly

[granite vortex]

ok thanks

[spice cedar]

its been 2 days i still have yet too hear about my apeal

[wispy loom]

Ban appeals usually take 1-3 days

[spice cedar]

jesus banned for no reason and it takes 3 days jesus

[wispy loom]

You're likely not banned for no reason 🙂

[alpine isle]

/ticket

[marble mantle]

Hey, @alpine isle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[spice cedar]

Sure

[midnight path]

lol gravis us guys have flyhack i have proofs and no one answer on ticket

[true meteor]

/ticket

[marble mantle]

Hey, @true meteor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[wispy loom]

!appeal @true meteor

[marble mantle]

Hey, @true meteor

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[strange saffron]

oiiii any admin that can help? i got referd to the discord by the server noti's

Shenzyyy said i had to contact Irish

[west osprey]

@stray marsh - @strange saffron you will need to do so then.

[strange saffron]

i did but he aint replyin haha

so i thought why not just ask in support

[west osprey]

You will need to wait to speak with him

[strange saffron]

its about the message come to discord

cant post a link

[glad sable]

Yo, I understand appeals take a long time but could u at least tell me who on my team was hacking, as I have checked everyone profiles and no one has game ban

[strange saffron]

they dont disclose that Toenail

[timid harness]

Any admins that can help me with a report?

[glad sable]

Bruh

[strange saffron]

whats wrong EUgene

[timid harness]

I got a possible cheater

[wispy loom]

Rustoria admins can't apply game bans, only EAC and Facepunch can

[glad sable]

Well I got banned for "playing with cheater" and I have no clue who it was

[wispy loom]

!ticket

[marble mantle]

Hey, @timid harness

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[strange saffron]

use /ticket adn an admin will check the guy ouy

[glad sable]

Because i checked all profiles and no one has game bans....

[timid harness]

Ight

[strange saffron]

if he gets server banned they dont have to get a gameban

@west osprey

it said i had to come to dc when i loaded into the server i am wondering why lol

am i to high on the leaderboard? xD

[glad sable]

Ye but surely they still have logs of that

[strange saffron]

of who got banned? yes. will they disclose them? no.

[wispy loom]

Admins share very limited information when it comes to bans

[strange saffron]

^^

[wispy loom]

It's probably because of something you said that he wants to speak to you

[versed nebula]

hi

[strange saffron]

aight bet since i wanne use my 50 c4 and my rockets lol

my mate is fuckin waitin eyy

[glad sable]

Bruh they literally broadcast the name in global chat that they got banned

I just want to know who on my team was cheating

[strange saffron]

well then you know the name no?

[glad sable]

As I got banned while I was offline

[strange saffron]

idk mate ask your mates in dc

admins aint gonne tell you trust me

[glad sable]

Why wouldnt they?

[strange saffron]

idk

[glad sable]

They literally put who is banned in global chat

[strange saffron]

you can ask go ahead

[tacit swallow]

when does 10x wipe

[strange saffron]

#oldserverinfo

[timid harness]

I filed a ticket thanks

Hope they are actually cheating, theyre annoying us badly with their tower 😦

[green wharf]

i need some help @fallen smelt

[wispy loom]

What do you need help with?

[green wharf]

Need help with paying and buying a privilege

[strange saffron]

?

asin a kit?

[wispy loom]

Did you buy something or do you need help with buying something?

[zealous kettle]

Can I get your SteamID please

[green wharf]

I bought a privilege and I want to issue a refund

[strange saffron]

76561199051492315

[green wharf]

I have already discussed it with another moderator, I need Luke's help

[wispy loom]

All right, please direct message Luke with your SteamID64 and reason for contacting (refund) and why you want a refund

[compact parcel]

Luke is currently busy, but you are able to dm him in a couple hours regarding this situation

[zealous kettle]

You’ll need to message @stray marsh

[green wharf]

Your message was not delivered. This usually happens because you do not have shared servers with the recipient, or the recipient accepts private messages only from friends. The full list of reasons can be found here: https://support.discord.com/hc/ru/articles/360060145013
When I write to Luke

[strange saffron]

FFS

he aint reply ffs

[compact parcel]

#support message

[strange saffron]

what is it about?

[compact parcel]

His dms will be public once he is back, in a few hours

[compact parcel]

Luke has his dms off atm

[green wharf]

ok

[wispy loom]

I see

[compact parcel]

Try again in 2-3ish hours

[green wharf]

ok

thanks

[strange saffron]

@zealous kettle just dm me it

[zealous kettle]

DM you what?

[strange saffron]

euh idk what i did wrong ig? xD

got no clue what the issue is haha

[zealous kettle]

Like I said you’ll need to message Irish and he’ll be able to go into more detail, I don’t know anything about your ban.

[timid harness]

Can an Admin please check my ticket? Another guy in chat also reported what we are currently experiencing

[strange saffron]

BANNN

https://tenor.com/view/nooo-no-nope-no-way-screaming-gif-15477187

xD

[timid harness]

@compact parcel Uur dms open?

[strange saffron]

eugene they dont take direct reports

[timid harness]

fkkk

[strange saffron]

hahaha

[timid harness]

I need these guys checked

[strange saffron]

just /ticket them, the admins are rather quick normaly

[timid harness]

Some chinese guy with 900 hours but he's beaming and pre firing like he's been playing for years

[strange saffron]

just wait

f7 report him to

[timid harness]

did both

[strange saffron]

then just wait haha

[timid harness]

uhggg

[quaint patrol]

[timid harness]

i cri evrytiem,

[royal kestrel]

https://streamable.com/z8ejj8

Report plz

[marble mantle]

Hey, @royal kestrel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[strange saffron]

get shit on he has a secret lab rust chair

[wispy loom]

!appeal @toxic epoch

[marble mantle]

Hey, @toxic epoch

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[quaint patrol]

@toxic epoch We have already spoke haven't we?

[toxic epoch]

dm

[royal kestrel]

!appeal

[marble mantle]

Hey, @royal kestrel

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[near halo]

Anyone know whos meant to speak to me about my ban?

[wispy loom]

Read the message above

Also applies to you

[strange saffron]

prob @west osprey or @stray marsh

ban appeals to lorie

[near halo]

Ive done this but Irish said he got another admin who was meant to talk to me

[strange saffron]

ask him who

[wispy loom]

You already got in touch with Irish, what's your question exactly?

[hollow gyro]

how do i reply to a ticket ingame

[wispy loom]

You can't anymore, you'll just have to make a new ticket referring to your old ticket

[hollow gyro]

okay I did

[strange saffron]

./ticket add coming back on ticket {id} reply

[near halo]

My question was is anyone on meant to talk to me today or do I need to wait

Cause I got school in 30 minutes

[strange saffron]

@hollow gyro

[wispy loom]

So did you message Lorie with your ban appeal or did you message Irish directly?

[near halo]

I spoke to Irish directly last night when I originally asked

[wispy loom]

And what did he say exactly?

Your other message was vague

[wispy loom]

I see, then someone will likely get back to you shortly

Don't know when, whenever they're able to contact you

[glad sable]

Welp found out why I was banned

Someone in our clan, who was never online at the same time as me, was hacking

And I dont even know who the person is

Didnt realise you could get banned for that

[wispy loom]

Well if he's part of the same group you're playing in, you're technically playing with him

[glad sable]

But I was never online at the same time as them

[wispy loom]

So the next step is to make a ban appeal if you haven't already

[wispy loom]

Well that doesn't matter

[glad sable]

So you can get banned for being in the same clan as someone who you dont know, who played when you werent online?

[wispy loom]

Correct

Sounds like you just had different times you played, but you were still part of the same group

[glad sable]

Well I played for the whole of yesterdays wipe until around 11pm GMT

And then logged off

And then log on today and am banned

[wispy loom]

I think there's no point to argue as you got banned for being part of the group as I'm saying

The next step would be to appeal it if you haven't already

[glad sable]

And this person has never played with me on previous wipes

[wispy loom]

You have been banned now, feel free to include as much information as you like into the ban appeal

[glad sable]

Ok

Just seems weird to get banned for playing with a hacker

When I never played with them

[wispy loom]

I think it would seem unlogical for an admin to have to check if they were ever online together as it doesn't matter

You were part of the same group

If you don't know him then that's your responsibility

[glad sable]

So I should have got up while I was sleeping and checked who was playing and then checked all their PCs?

[ocean kayak]

rustoria down?

[glad sable]

Because they got banned at like 4-5am in my timezone

[wispy loom]

Daily server restart

[wispy loom]

You should know who you're playing with

[ocean kayak]

toneail hes right i played w a cheater yesterday found out and got him banned

always check their steam and just history of any bans

[glad sable]

But I didnt play with a cheater

This person was added to our team after I got off, while I was sleeping

[wispy loom]

You did, you played in the same group so you played with that player

I'm going to stop the conversation now as we're not going anywhere with this

Just know that you need to know who you're playing with

End of story

[glad sable]

Even if this person is added to team and then banned while Im sleeping?

Im not a psychic that can tell who is playing while I am asleep

[copper night]

It’s your collective team’s responsibility

[quasi agate]

@near halo

[copper night]

U still profited of the cheater playing

[copper night]

Anything I can help with

[topaz plume]

Hey! Could someone help me get my booster kit working, since i have boosted the server and it doesnt work. Thanks!

[copper night]

Type /auth in game

[topaz plume]

It says i have linked my discord

[glad sable]

Well if that is the case why isnt everyone in our team banned?

[quasi agate]

I need a Sicario Admin

[wispy loom]

See if it works after 15-20 minutes and otherwise feel free to DM me your SteamID64 so I can forward it for you

[wispy loom]

Please DM him

[topaz plume]

Alright

[glad sable]

Well looking at other people in this discord who say they played with a cheater without knowing, they are told to appeal

And I didnt even play with the cheater

[wispy loom]

You are repeating yourself

Enough explanation has been given

[glad sable]

Im just confused by how inconsistent these rules are

[wispy loom]

It's consistent more than anything
A cheater gets banned, and the entire team gets banned

[glad sable]

But that didnt happen....

[wispy loom]

Selectively picking who was online at the same time and wasting time on that would be inconsistent

[glad sable]

So then why do you tell people to appeal?

[wispy loom]

As everyone has the right to appeal their ban

You get banned, and you have the option to appeal your ban

I think it's fair no?

[glad sable]

So, if you are playing with a cheater without knowing, what could you get from appealing?

[wispy loom]

Instead of waiting out your ban, as your ban is likely temporary, it could be removed/shortened

[glad sable]

In what circumstances would appealing lead to an unban?

[wispy loom]

It's an option, but not a guarantee

That depends on the case as everything is dealt with case by case

I just don't know where you're going now

Wondering why we offer ban appeals?

[glad sable]

Im just confused why you would tell people to appeal

If you dont even unban people who never played with the cheater, or know who they are

[wispy loom]

People coming on this Discord are obviously interested in playing again, otherwise you'd not bother probably

We have the option to, so we inform that they are able to appeal

[glad sable]

But if people who were never online with the cheater, or do not know who they are, do not get unbanned - In what circumstances would people get unbanned?

[wispy loom]

I'm not going to repeat myself again, you were part of the group that the cheater played in, and you have the responsibility of knowing who you're playing with

[wispy loom]

Just explain your situation and you might get an unban, never know

As I mentioned, every ban appeal is dealt with on a case by case basis

[glad sable]

But it was physically impossible for me to do that

As this person started playing after I went to sleep

[wispy loom]

You must know the people that got him into the team though

But it doesn't matter, you have been banned, I'm really going to stop it here as we're going in circles

Use the option to appeal your ban and see if you can get an unban early (as it might be temporary), or don't do anything about it

Up to you

[glad sable]

So on one hand you are arguing it is my fault and my responsibility, on the other hand you are saying I could be unbanned?

There isnt really consistency

[wispy loom]

Because we offer the option to appeal your ban

You have been given the punishment so you are more careful next time, but there is an option you can get unbanned through a ban appeal

I don't really see the issue here

[glad sable]

What should I do to be more careful next time?

[wispy loom]

Know who you're playing with and who they're pulling in

[glad sable]

And if someone adds a player without telling me, and plays with them while I am asleep?

[wispy loom]

Then you'll still get banned as you're part of the team, but it might be a reason for an admin to give you an unban

See, the consistency here is that every member of the cheater group gets banned

But they have the option to appeal their ban if they wish to

[glad sable]

but that didnt even happen lmao

[wispy loom]

What do you mean that didn't happen?

[glad sable]

Some people in clan arent banned, some are

[wispy loom]

I wouldn't be able to comment on that as I'm not an admin and I didn't deal with your case, but I know that all associated players get banned

I think we've talked long enough 🙂

Good luck with your ban appeal, let us know if you have any more questions
And have a good day

[willow latch]

Does anyone knows if Crosshair X steam software is forbidden in Rust ? And specifically on Rustoria ?
As far as i have seen by some Facepunch reply - it's not banable. However it isn't a recent reply, so maybe something has changed

[mental leaf]

In Rust in general its allowed they Devs said you wont be banned for it

[dawn crown]

Can someone help me with VIP purchase ?

[wispy loom]

Are you available to join waiting for support?

[dawn crown]

Yea

[near halo]

guys

iam in the que in rustoria eu main but it keep giving me timed out when iam joining

like i need help please

[golden loom]

/ticket

[marble mantle]

Hey, @golden loom

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[dark vale]

/ticket

[marble mantle]

Hey, @dark vale

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[dark vale]

Can someone tell me why I was muted in the server?

[raven mist]

What is your steamid @dark vale

[near halo]

my que is 13

[dark vale]

76561198852391572 @raven mist

[rapid hedge]

trying to link my youtube and twitch keeps saying something went wwrong

[half horizon]

<@&274971100184576010> hey so im glitched and stuck behind a door in underwater labs can I get some help out?

[ocean kayak]

cant help u

thats only facepunch people on here dont deal w in game stuff

[half horizon]

ok well how long does blue room take to close in underwater labs cuz the door has me stuck behind it

[graceful root]

any admine online zeus 5x ?

[wispy loom]

Have you made a ticket yet?

[graceful root]

i just want to talk 🙂

[wispy loom]

What would you like to talk about?

I might be able to answer your question

[graceful root]

I think you do not have enough permissions to check who added to my tc

[wispy loom]

Correct, did you get banned for violating a team limit?

[graceful root]

ofc not

you talked with my friend 😄

dont worry

[wispy loom]

Ah I see 🙂

Have a good day, an admin will get to your ticket shortly

[pearl mango]

@west osprey

[humble vessel]

daily server lag is back on eu med

[hardy copper]

/ticket

[marble mantle]

Hey, @hardy copper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[pearl mango]

<@&274971100184576010> lorimagpie told me to come here to talk regarding a ticket

[violet dagger]

@pearl mango Could you possibly give a bit more information?

[west osprey]

join waiting for support

[violet dagger]

Talk about exactly what?

Nvm

[tiny sage]

is there lag in rustoira

x10 eu

[humble vessel]

<@&274971100184576010> eu medium is dying

[tiny sage]

why is there a queue too

[tiny sage]

dude rustoria is suffering rn wtf is thiss

[silent holly]

what is this ip for?

[near halo]

caelifera

[raven mist]

We're looking into it

[near halo]

bruh please every time i join

i got kicked

like there is 70 que iam not gonna join every 2 min and wait

[wispy loom]

Could you see if you can connect to another EU server?

Can't join waiting for support for a few minutes

[near halo]

ok wait

they give me

player tick packetfloading

[dark vale]

My teammates are getting kick from queue in US Med Was number one then disconnected. Should he do anything in particular

[frail temple]

<@&274971100184576010> we are getting raided and they brought cheaters shooting thru walls

This is one of the id's: 76561198129919640

EU Main

[wispy loom]

Timed out constantly?

[west osprey]

!ticket

[marble mantle]

Hey, @frail temple

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[dark vale]

Yeah, while they were trying to get into server. One waited for like 2 hours. However, they said the queue was stabilized now and they didn't get timed out this go around. But the previous 2-3

[wispy loom]

How often did they time out?

[dark vale]

Each timed out a 2-3 times each. But it was during that server lag about 15 minutes ago.

[frail temple]

I have submitted the ticket. Ticket 427

[humble vessel]

fix ur shit again <@&274971100184576010>

[frail temple]

Could use some help

[dark vale]

One waiting just timed out again.

[mental leaf]

Admins look into when they have time

[frail temple]

aaaaaaaaaaaaaaa

[tiny sage]

pleaes fiz ur servers man its so laggy rustia10x lagging as hell

[frail temple]

gg i guess then

[wispy loom]

EU Medium?

[humble vessel]

ye

[wispy loom]

Right now?

[humble vessel]

not now

but whole dayyyy

[raven mist]

Like i said , already aware

[humble vessel]

k

invest in hosts

[dark vale]

Will pay for a server restart at this point.

[silent holly]

yes money= server good

[frail temple]

replied in ticket 440

[wispy loom]

!appeal @cyan pier

[marble mantle]

Hey, @cyan pier

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[near halo]

@stray marsh Whos meant to be talking to me?

hello we removed a friend from our clan we got a new one we got banned from the group limit can you help me

[sharp vine]

!appeal please do an appeal

[marble mantle]

Hey, @near halo

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[near halo]

türkçe bilen yokmu

[sharp vine]

no unfortunately

[near halo]

steam name is user noa

I got banned for joining a new group

[sharp vine]

sec let me DM you

[karmic crescent]

Is it possible to have a 2 minute conversation with admin in Voice chat?

[sharp vine]

Hi what's your query

[karmic crescent]

We are being raided by blatant scripters atm

[misty scroll]

Please submit a /ticket INGAME, remember to include the name of the cheater/rulebreaker(s) and what they are doing.

[sharp vine]

the fastest way is to do a /ticket

[karmic crescent]

I already did, I would like assitance asap

[errant compass]

/ticket

[marble mantle]

Hey, @errant compass

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[karmic crescent]

I already submitted like 5 tickets in past few days, I really need to speak to someone

Anyone?

[violet dagger]

Do /ticket list

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[violet dagger]

and then check your ticket IDs and do /ticket view ID

[karmic crescent]

I already have

[violet dagger]

And you should see the responses of those ticekts

[karmic crescent]

They summitted for EAC to review, but that is going to take days

I am being raided right now

[errant compass]

!appeal

[marble mantle]

Hey, @errant compass

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[near halo]

iam joining eu main rn

@wispy loom if u want to see if i got timed out

[violet dagger]

@errant compass Do not bother with the appeal, i can give you the response now. You are not getting unbanned.

[errant compass]

@violet dagger but where is my reason for the ban?

[untold orchid]

You are an official server, right?

[untold orchid]

The reason? the reason is simply racism.

[violet dagger]

No, the reason isn't Racism, Hungry knows exactly the reason.

[graceful root]

ticket 159 zeus 5x, admin come o10

[errant compass]

@violet dagger the reason why I went to play rustoria eu main and paid you for vipka, I do not know the reason for the ban. We joined the clan and you gave me a ban

[violet dagger]

Well Base Invaders is associated with Rustoria

Do something over there, get banned on Rustoria as well

[errant compass]

so why didn’t you ban me right away, I wouldn’t come to you. Why did I spend my money on VIP?

[violet dagger]

I don't know why you spent money on VIP? I only just came back today and dealt with it

[dull python]

Hey recently my team got banned for playing with a hacker on us main and they all got unbanned except for me because I was offline. My IGN is Rory Smokes Crack and my steam id is: 76561199021943802

[silent holly]

!appeal

[marble mantle]

Hey, @dull python

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[errant compass]

we have been playing on the server since the wipe

[rapid hedge]

/ticket

[marble mantle]

Hey, @rapid hedge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[south karma]

HELP!!! teammate still banned when we got unbanned, please unban @dull python

[karmic crescent]

Can I speak to support for a minute please?

[slender wind]

And what did he do on Base Invaders?

We just played

[mental leaf]

Yeah hop in waiting for Support

[dull python]

Is there someone else I should contact to my appeal my ban Magpie went offline on discord.

[runic scroll]

!appeal

[marble mantle]

Hey, @runic scroll

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[slender wind]

Why don't you tell the reason for the ban? Said that he knows the reason. Ok, if you are jailed with a reason: you know the reason

What will you do?

[copper night]

Reason for the ban is on his screen when he connects

Banned : “reason”

[devout raven]

bro my team got team banned today from a guy whjo didn't touch a gun

[slender wind]

Please read the dialogue

[devout raven]

and has 1500 $ inventory LOOOOOOL

[copper night]

He can appeal via

[mental leaf]

!appeal

[marble mantle]

Hey, @devout raven

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[copper night]

Dm to @west osprey

[slender wind]

No reason given, please read the dialogue

[runic scroll]

oh I dm it

[copper night]

Sicario already responded if he says he’s not getting unbanned he’s not getting unbanned

[runic scroll]

thanks

[copper night]

🤷‍♂️

[south karma]

<@&274971100184576010> i need help

[copper night]

What’s the problem

[slender wind]

.

[south karma]

@copper night teammate still banned, when we all got unbanned

[slender wind]

The problem is there is no reason

[copper night]

I believe it was linked to a baseinvadors ban

So whatever we was banned for thier is the same here

Sicario said he’s not being unbanned so that’s the final decision

[slender wind]

Hungry wasnt ban, Apple was bunned, Apple didnt played this wipe with us

[copper night]

End of sicario has responded

[broken sleet]

Hi @violet dagger is it possible to speak to you, preferable in DM

[south karma]

can anyone help?? or

[raven mist]

@south karmaWhatsup

[slender wind]

Okay, I won't argue, Sicario main admin?

[south karma]

@raven mist we got banned earlier tonight for hacker association and we got unbanned, but some of us are still banned

[raven mist]

What are the ids?

[dull python]

im not unbanned still 76561199021943802

[south karma]

^ thats his id

[raven mist]

You are not banned anymore Rory

[dull python]

love you

[south karma]

thank you bossman ❤️

[slender wind]

@copper night Okay, I won't argue, is Sicario main admin?

[karmic crescent]

There

[copper night]

Sicario is a admin ie his job is to deal w bans unbans appeals

[slender wind]

But Sicario banned Hungry

[copper night]

I’m sorry man but sicario has stated he isn’t being unbanned

[slender wind]

i repeat, Hungry was banned by Sicario

[copper night]

What’s the relevance

[slender wind]

Sicario is an admin on Rustoria

Or no?

[copper night]

Yes

[karmic crescent]

Sorry, I am a bit late

[slender wind]

Therewere, the conflict was between him

[broken sleet]

@copper night how can i contact @echo venture ?

[copper night]

Most likely one of the admins or even myself can help you

What’s the problem

[raven mist]

@broken sleet Whatsup?

[slender wind]

The problem is that even I was blocked in the Base Invaders discord, but I just asked about the situation with Hungry, to which Sicario replied to me Let me help you get out and i was bunned, i think it is racism

[broken sleet]

I understand that before i can reach ryan, maybe one of the moderators could help. But i truly need to speak to ryan

[raven mist]

What is it about?

[violet dagger]

And how exactly is that racist?

You were involved in a discord raid and got banned for it

[slender wind]

Provide proof that I participated in the raid

I'm just a Russian who was blocked for bringing up the topic about Hungry, but I just asked

I did not raid discord and did not want to harm in any way

[near halo]

Unknown wire type heeeelp

Unknown wire type heeeelp

Unknown wire type heeeelp

Unknown wire type heeeelp

nothing helo

nothing help

@everyone

<@&274971100184576010>

<@&393554009799000064>

<@&415898423460626432>

[robust walrus]

👀

[near halo]

<@&778754292478771201>

[robust walrus]

Stop tagging roles.

[raven mist]

@near halo

#support message

Its gonna be the same answer every wipe

[near halo]

make something,its only rustoria

[raven mist]

Its only you having the issue

Nothing we can do about it unfortunatly

[green wharf]

i need some help @balmy cypress

[cyan pier]

i need help with a ban can someone help me ?

[vague blaze]

@everyone <@&274971100184576010> <@&393554009799000064> <@&415898423460626432>

[raven mist]

@vague blazeHello, Why are you tagging everyone with no context?

@cyan pierWhat is your steamid please?

[cyan pier]

76561199008896549

[raven mist]

Lemme check that out, one min

@cyan pierWhat led up to your ban ?

[cyan pier]

it was the team limit

but we was only 3

[raven mist]

I mean, yes correct. How come i see 4 players?

Mind hopping in waiting for support?

[cyan pier]

me an my team annoy a guy and kill him he build a bais near us we place a turret in front of his door and want to raid him

than we banned

[raven mist]

i see, you are unbanned. Feel free to send me the steamids of your teammates

[cyan pier]

76561197977123231 and 76561198157275267

[raven mist]

Unbanned @cyan pier

[cyan pier]

thanks !

[languid meadow]

is rustoria us medium que bugged for me or why has it been 10 players for the past 1 hour even tho people have left server etc

[zenith niche]

^

idk why they havent restocked vip yet

[languid meadow]

yeeh i kinda understand why but id love to get on server especially when i got kicked cuz of lag.

[zenith niche]

i dont there is literally 309 players on out of 300 thats nothing

[wispy loom]

!vipstock

[marble mantle]

Hey, @zenith niche

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[wispy loom]

!appeal @merry moon

[marble mantle]

Hey, @merry moon

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[steel marten]

again, on your servers my game lags every time i shoot someone

only your servers

then i reload and get "reload_skip"

[wispy loom]

On which server is this?

[steel marten]

us med

[tiny sage]

please fiz ur servers before i fucking kill myself for fuck sakefix the lag

[wispy loom]

Which server are you having issues with?

[earnest patio]

No need for that.

[steel marten]

^ that's not what you do

[wispy loom]

Don't tag please, we're aware of the issues

Looking into it

[compact parcel]

The lag is currently being looked into atm, please be patient

[noble spruce]

been going on the whole day

[steel marten]

dude chill

[earnest patio]

Stating your issue is one thing, ranting, and calling the server shit is unnecessary.

[dark vale]

Disconnected from queue after a 5hr 50 min wait for my teammate. Finland location. Only started today, any tips would be greatly appreciated. US:Med

[chilly falcon]

FIX UR LAG

WTF

[wispy loom]

We're working in the server issues

[next heron]

how do i report a player?

[chilly falcon]

player flooded kicked

wow so niiice im getting KICKED also ! '

[steel marten]

packet flood kicked 4 me

[chilly falcon]

me 2

i pay vip

that

[grave beacon]

We lost 2 mini copters due to DDOS is it possible to get them back or something? Got it clipped

[chilly falcon]

https://tenor.com/view/quality-quality-work-good-job-thumbs-up-good-gif-12270521

it keeps continuning

[open laurel]

Wtf is this shit host. Like fix it or you are going to lose ALOT of players.

[earnest patio]

Please be patient everyone, we have many other servers you can play to pass time.

[open laurel]

If it continues like this im not paying Vip literally

Its starting to go like Vital did

[open laurel]

Why would we do that if we have a start and VIP on main

[chilly falcon]

Yeah sure jordan many servers do u pay our vip our what

[open laurel]

doesnt make sense

[chilly falcon]

so dumb

[open laurel]

and again

[copper quiver]

This is bs

[chilly falcon]

GETTING KICKED OUT 3 TIMES FOR FLOOD PACKING HALLO WTF IS THIS MAN

[open laurel]

Dont move when its starts lagging.

just stand and do nothing

[unkempt mauve]

please restart medium

[jovial cliff]

Restart eu main pplease we keep lagging

[inner plover]

restart us medium wouldn't be a bad idea

[near halo]

nice ive been 3rd in queue now im nb 30 good server

[sharp vine]

is it consistent ping lagg or?

[obtuse mist]

pickleoff stinky

[wispy loom]

We are aware of the issues and working on it as we speak

[inner plover]

its pretty consistent

every 2 mins the server lags out for 30 s

[reef dragon]

can i talk to a admin?

[hybrid harness]

server is dying

fix yo shit

[near halo]

let me get in the server ive waited to long for this and now even more bcs of this shit my steam id is 76561198246176874 now let me in

give me free vip bcs of this sevrer trouble

[inner plover]

lmao

[near halo]

bro ive waited for 6 hours probs more

[sharp vine]

be carefull crafting items if the server laggs

[reef dragon]

can i talk to a admin

[sharp vine]

what do you need help with?

[reef dragon]

i have a clip can i send it to u in dms do u have open dms?

some bs happened to me

[open laurel]

and again

[wispy loom]

What happened?

[reef dragon]

i was flying my mini and the server lags and the mini crashed

[open laurel]

How do i get a return on my VIP

[near halo]

again time out im gnna bve nb 40+

[earnest patio]

!vipissues @open laurel

[marble mantle]

Hey, @open laurel

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[wispy loom]

We're not able to return any lost items unfortunately as we don't interfere with gameplay in any way

[sharp vine]

^

[near halo]

nice 35 in queeu was nb 3 7 min ago get me in asap or im coming home to sevrer admin

[reef dragon]

we spent to much time getting one mini 2.2k scrap and a train run we die and then we finally get to outpost after 2 hours of trying and its gone like that

[wispy loom]

We're not able to provide you with a queue skip unfortunately

[wispy loom]

I'm sorry to hear about your loss but we're not able to help you unfortunately

[near halo]

i will spend 7 hours on a flight to your country and beat u wee man

fuck is this server hosted on a toaster?

[inner plover]

thats mean

[near halo]

ill come to your house aswell

[noble spruce]

Restart Medium pls

[open laurel]

I can get a better host for free

[near halo]

timed ouot again nice

[open laurel]

literally

[inner plover]

ill dm you the adress tiny man

[chilly falcon]

taleban have overtaken the server they say

[earnest relic]

Is't all servers or only 3x EU lagging?

[near halo]

my iphone 5 could host this sevrer beter

nice went from 20 to 31 good

[civic dragon]

what is with the lag in US main

[wispy loom]

Multiple servers are affected, but not all

[near halo]

Any mod/admin can see my video of teamers going over team limit.

telling u rn my iphone 5 could host this server beter

[wispy loom]

Please make a ticket in-game

[near halo]

I have a youtube video.

[north ore]

OK NOW EVEN FUNY RRESTART SERVER

[brittle tendon]

Put the link into a ticket.

[near halo]

yeah i agree restart server rn and put the server oon my iphone 5

[wispy loom]

A restart won't fix it, we're working on another solution 🙂

[near halo]

I hope they get banned now. WE killed them 2 togheter and they are expanding the team limit.

[marble mantle]

Hey, @hollow delta

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[nimble wyvern]

REFUND MY VIP RIGHT FUCKING NOW

[unkempt mauve]

charge it back

[nimble wyvern]

Their servers needs a restart, its unplayable

https://streamable.com/ue7lgw

[wispy loom]

I wouldn't recommend fraud

[unkempt mauve]

im just telling him his options

[wispy loom]

Chargeback will get you banned

[deft heron]

admin, rustioria x2 monday gravis is really lagging

[near halo]

ok im happy im back in 3rd now thank you admin

[wispy loom]

We're aware of the issues and working on it as we speak

[deft heron]

okk top, thanks for the fast reply

[abstract scroll]

I had a Rustoira us medium subscription

and it didnt renew even thought it always does now they're out of stock and cant play on server

[hollow delta]

@west osprey

[brittle tendon]

!vipissue

[marble mantle]

Hey, @abstract scroll

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[lunar spindle]

i need help

[sharp vine]

hey man whatsup

[north ore]

SCUMMY MUMMY AWARD GOES TO RUSTORIA EU 10x SERVER

[abstract scroll]

can someone tell lyke i messaged him

[languid terrace]

Why is eu main always the same -_-

[fast mist]

EU 3x is laging af

[open laurel]

all servers are lagging

[viral jackal]

lagging so bad, Medium also

[languid terrace]

<@&274971100184576010> Are the servers going to be looked into

[earnest patio]

The server lag is noticed.

[wispy loom]

We're aware of the issues, and we're looking into it as we speak

[viral jackal]

"top of line hardware"

[reef dragon]

^^

[copper quiver]

Dosen't stop ddos attacks

[abstract scroll]

does anyone know when @balmy cypress gets on to look into vip issues

[earnest patio]

!appeal @brittle plaza

[marble mantle]

Hey, @brittle plaza

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[abstract scroll]

<@&274971100184576010> because im trying to hop on to play but i cant cause vip didnt renew automatically like it says it will

[wispy loom]

Not sure, but it won't be longer than a day

He might not be at his PC or awake right now

[abstract scroll]

can anyone else help with vip?

i go to work tomorrow and wont be on

[steel marten]

dont click

[unkempt mauve]

<@&274980199668645888>

[wispy loom]

Cheers

[earnest patio]

What can I help you with?

[sharp vine]

how can i help?

[wispy loom]

Spam message ^

[unkempt mauve]

there was a bad link

[wispy loom]

Deleting them now

[gaunt phoenix]

@real wolf I was banned 3 months ago for the hdrp rock glitch with a group. they are unbanned can i get unbanned aswell?https://steamcommunity.com/id/bunny3xd

[shy wyvern]

my guy chunky!

[abstract scroll]

can i pay extra for vip?

for us medium

[earnest patio]

!appeal @gaunt phoenix

[marble mantle]

Hey, @gaunt phoenix

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[abstract scroll]

<@&274971100184576010> can i pay extra for a vip?

[compact parcel]

If VIP is sold out, you will have to wait for a slot to be avaliable

[abstract scroll]

do you know why it didnt renew like it always does though? <@&274971100184576010>

[near halo]

!appeal

[marble mantle]

Hey, @near halo

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[abstract scroll]

@compact parcel why didnt it auto renew my subcription like it always does every month

[wispy loom]

Luke will have to check that for you I am afraid

But in the meantime you'll just have to check the website for whenever a slot opens up

[abstract scroll]

how long does that take @wispy loom

because ive been trying for a while

[wispy loom]

Whenever Luke is available again

Ah the VIP you mean

[abstract scroll]

yeha

[wispy loom]

That depends on whenever a VIP slot expires

[abstract scroll]

is there a way u can see

[wispy loom]

No unfortunately not

[abstract scroll]

bruhhhhhhhhh

just trynna play rust D:

[steel marten]

admin please on medium

[wispy loom]

Rulebreaker?

[steel marten]

trio of cheats

[marble mantle]

Hey, @steel marten

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wispy loom]

Please make a ticket so an admin can look into it

[steel marten]

takes too long can i just send to you

[wispy loom]

I'm not an admin, but your best bet would be to make a ticket

Best way to get in touch with an admin

With one command in-game

[steel marten]

whatev itll be far too late by then

[inner plover]

medium acting up agian

[summer echo]

yes

where you live

[inner plover]

eu

[summer echo]

ingame haha

[inner plover]

snow

[summer echo]

where

[inner plover]

w12

pull up

[green wharf]

@luke i need a help

[wispy loom]

Direct message @balmy cypress please. His name is clickable in this message.

[green wharf]

Ok

[tender monolith]

FIX LONG PLS

[near halo]

bro these ingame chatmods r salty

[robust walrus]

Why would you say that?

[narrow raft]

imean you asked dumb things

[unique dew]

hello

[solid ferry]

i need help

[weary pelican]

<@&274971100184576010> mario need helps

urgent

[wispy loom]

What is it?

[weary pelican]

hes still banned from the server when we got unbanned

[proper kestrel]

/ticket

[marble mantle]

Hey, @proper kestrel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[terse wyvern]

!appeal

[marble mantle]

Hey, @terse wyvern

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[south karma]

<@&274971100184576010> help i need help please

[wispy loom]

Did he happen to talk to an admin before?

Because he should try to get in touch with one to see what's wrong and why he can't join

[wispy loom]

What's up?

[weary pelican]

admin finally responded to him in dm

[south karma]

my friend still banned when we all got unbanned help unban him

[wispy loom]

Tell him to contact an admin directly so they can see what's wrong

[south karma]

okay

[near halo]

Problem with server?

No bps 5x eu.

[wispy loom]

Aware, thanks for the message 🙂

[wispy loom]

Server looks to be back online
connect nobps.rustoria.uk:28015

[near halo]

yE

[soft nova]

Rustoria Medium blatant hacker, ticket was made a bit ago

[wispy loom]

Thanks for letting us know, admins will get to your ticket as soon as they can

Try not to call them out though as they might see this message

[warped pelican]

!appeal

[marble mantle]

Hey, @warped pelican

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[honest quail]

<@&274971100184576010> I need some help with the payments for severs

[wispy loom]

!vipissue

[marble mantle]

Hey, @honest quail

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[wispy loom]

Let us know if you have any more questions

[honest quail]

Just trying to remove them tryna take money from my bank ahha

[wispy loom]

!cancel

[marble mantle]

Hey, @honest quail

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[honest quail]

I’ll have to do it when I’m next on my pc then and ty

[brave hazel]

hi

[exotic thistle]

hello

[mortal hawk]

will the vip for us medium restock?

[wispy loom]

It will whenever a VIP expires

[mortal hawk]

u think it will go up today?

[wispy loom]

Some VIPs might expire, just gotta keep an eye on the website 🙂

[severe carbon]

a direct hit with HV rockets on a full kit should kill them right?

[compact parcel]

On vanilla or modded

On modded, the hv damage is modified

[glacial kestrel]

how to appeal

[brittle tendon]

!appeal

[marble mantle]

Hey, @glacial kestrel

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[foggy dome]

76561198905955833

cuz i add a man was looking for team and he was a hackr

play with hacker

[dull slate]

what's team limit on 10x no bp's US?

[compact rover]

ive been haveing a ongoing payment for about a year without knowing how do i cancel

<@&274971100184576010>

<@&274971100184576010>

[compact parcel]

!cancel @compact rover

[marble mantle]

Hey, @compact rover

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[compact rover]

thank you

[compact parcel]

As stated in #oldserverinfo , it is 5

[dull slate]

ty

[waxen moat]

how long for tickets

[severe carbon]

Zeus BP

5x

I hit someone direct with HV 8 times and none of them died.

[compact parcel]

HV damage is lowered on our modded servers

Hv damage to players is lowered, not to other objects

[severe carbon]

Alright, well i basically shot two in a row and none of them died, i didn't check combatlog but yea.

Thought they were cheating

[marble mantle]

Hey, @molten topaz

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[autumn rose]

My appeal got denied and I'm not entirely sure why, but could I make another appeal?

I got banned because a guy on out team downloaded hacks and my other friend got his appeal accepted but mine got denied so I'm confused.

[stray marsh]

You don't seem to be banned?

[autumn rose]

Are you sure?

[stray marsh]

Have you attempted to join a server? Because it doesn't look like you have and you don't appear banned any longer.

[autumn rose]

I will try that thanks.

[shadow crater]

cheater on the 3x doorcamping my group just tripling us

[marble mantle]

Hey, @shadow crater

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wind trout]

my ban is up but im still banned

[wispy dirge]

Please give it a few and try to connect again.

[near halo]

!appeal @gentle shadow

[marble mantle]

Hey, @gentle shadow

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[autumn rose]

could one of you please reset my discord request on the link site pls

[paper steeple]

!appeal

[marble mantle]

Hey, @paper steeple

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[north crest]

What server is this please?

[stray marsh]

He's been removed. Thanks for reaching out

[wet socket]

Thank you for the assistance, both of you. 🙂

[near halo]

can someone help me please

[void condor]

What’s up?

[near halo]

when i load into any rustoria server get up from sleeping and in like 3 mins it disconnects me and says eac connection timed out

[void condor]

Eac connection timeout is I believe due to lag. You tried to restart your router and reconnecting?

[near halo]

yeah i have tried its only rustoria servers as well which is very strange

[void condor]

Give me a few minutes to get on my pc will try and assist you further with it

[near halo]

ok thanks

[void condor]

Ok so I've taken a look from our end and you're indeed being kicked for EAC timeout which isn't something related to us. I can see you disconnecting multiple times on our side, however in this instance I don't believe the server/servers you're joining to be the fault. I can also see you're using a vpn in these instances of trying to connect. Have you tried to use another vpn/location on the vpn and does this solve your issue at all?

[slow flax]

@void condor can we talk 1 on 1?

[near halo]

i just tried that then and it worked thanks for all the help

[void condor]

It was probably just the vpn you were using being unstable ;p

[void condor]

Regarding?

[slow flax]

Drag me if you dont mind

@void condor i wanna talk to you about the other day

[void condor]

I'm not available right now to speak I'm afraid

[atomic oasis]

can I talk to an admin in a private channel?

[stray marsh]

Join #368790610783764480

[sand tundra]

/ticket

[marble mantle]

Hey, @sand tundra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[sand tundra]

can i talk to an admin please?

[stray marsh]

Sure, what's up?

[mystic sparrow]

im pretty sure you cant have alliances in the trio server

[stray marsh]

!ticket

[marble mantle]

Hey, @mystic sparrow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[stray marsh]

Please submit a ticket and we will gladly take a look into this

[autumn rose]

so is that a no?

[steel marten]

lag is back on us med

[north crest]

Head over to #looking-for-group 🙂

[north crest]

Done, wait 5 minutes and give it another go!

[harsh trench]

hey i have a question if you have a gameban on ur acc that was around 65 days ago are u still able to play?

not a rust gameban

[stray marsh]

As long as it is not Rust, we do not moderate that

[harsh trench]

okay thank you for the help

[unreal blaze]

!appeal

[marble mantle]

Hey, @unreal blaze

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[unreal blaze]

i need help.
My team member vpn ban.
but admin ban my all team people.

[severe osprey]

its been 20min but my auto ban still active

[tawdry jetty]

Submit an appeal to @west osprey

[tawdry jetty]

The system will automatically unban you, just be patient. Sometimes takes a few minutes.

[severe osprey]

it was a 10min ban tho

but okay

[unreal blaze]

@tawdry jetty Yes,sir.
But
I desperately need.

[hushed quartz]

lol

[wet socket]

EU 3x

[alpine rock]

I’m very confused I joined the server in the air and was flying somehow then got banned lmao 🤣

[stray marsh]

!appeal

[marble mantle]

Hey, @alpine rock

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[proper dawn]

I have an issue where you can see a gun but not pick it up

[void condor]

That's a Rust thing, line of sight

[proper dawn]

how come I can see the pickup icon though?

[wet socket]

Bruh this Tony Bolognavich guy is going insane with discrimination

EU x3 (still happening)

[stray marsh]

You are welcome to click their name and mute them locally. However, this is not something that we would moderate on our end

[wet socket]

he even said in the first screenshot that he would turn hacks on o.o?

[stray marsh]

Also not something that we moderate based on a chat claim. This is a common trigger people use in Rust to try and mess with other players. Unfortunately, Rust is inherently toxic, and some of this behavior is to be expected. If you have a specific concern that a user is actually cheating you can report it via /ticket in game

[blazing canopy]

im here and hes still doin it

this is why i believe i am a suitable candidate for chat mod cos i could stop this

[copper night]

#staff-applications

[blazing canopy]

i literally apply every week, redirecting me to that channel kinda does nothing no offence

i am qualified for everything, above 18 and have previous experience

i play so many rustoria servers i probs have <50% of my hours on rustoria

[wispy dirge]

Give them some time to reply...

[blazing canopy]

literally the most hours in the server

[wispy dirge]

Someone will reach out once your application has been reviewed.

[blazing canopy]

it always gets declined for no reason

im more than qualified for the job and i just dont get it

[compact sable]

any adimins on for 5x us

[stray marsh]

What can I help you with

[compact sable]

i have a clip of a guy blatantly cheat possible wall and aim lock

as of 20 mins ago

[stray marsh]

Please use /ticket in game and supply the clip in link form and that will go to all online administrators for review 🙂

[compact sable]

okay thank you

[slow flax]

@void condor are you available to speak anytime soon?

[unreal blaze]

@west osprey when is his office hours?

[opaque drift]

I don't think he works weekends

[hushed quartz]

lol

i want play game

[gloomy aurora]

hello any admins?

[wispy dirge]

How can we help you?

[gloomy aurora]

i got banned bc of playing with hacker

and, i wasnt even in a team

[wispy dirge]

?appeal

[marble mantle]

Hey, @gloomy aurora

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[gloomy aurora]

ive done it

nobody replied

[wispy dirge]

Wonderful, please give her time to review your case.

[gloomy aurora]

is she eu or na?

[wispy dirge]

EU

[spare anvil]

My friend loot goblin got banned for no reason

[sterile garnet]

im so confused

[stray marsh]

Your friend is welcome to come speak with us directly

[sterile garnet]

im right here @stray marsh

[kind plover]

yo

[spare anvil]

@stray marsh dread to

[kind plover]

im here @stray marsh

ill let old mate sort it out

[sterile garnet]

@kind plover

[gloomy aurora]

@stray marsh if i come will u talk to me?

about ban?

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[soft prairie]

!appeal

[marble mantle]

Hey, @soft prairie

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[unkempt canyon]

will i be notified on discord if my in game ticket is updated

[lilac nova]

There will be a notification in game.

[unkempt canyon]

ard thanks boss

[ebon sail]

!appeal

[marble mantle]

Hey, @ebon sail

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[undone lava]

hi is there any way to create a ticket ?

[wispy loom]

!ticket

[marble mantle]

Hey, @undone lava

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[undone lava]

its for a bug that i have with linking my tyoutube

[wispy loom]

I see

[wispy loom]

!youtubelink

[marble mantle]

Hey, @undone lava

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

[undone lava]

only one i had :I

ty

[wispy loom]

Let us know if you need help with anything else 🙂

[undone lava]

ty 🙂

[marble mantle]

Hey, @eager anchor

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[wispy loom]

Weird, see if you can try again in another browser

I deleted the message for you as it contains your date of birth

[undone lava]

no worries ty

[near halo]

Hello

Im in eu 10x no bp and there is AIDZ they are using rock glitch can you do anything about that they are shooting true rock i cannot return the fight i lost 30rocketa

[copper night]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[safe seal]

!ticket

[marble mantle]

Hey, @safe seal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hazy vortex]

EU Main lag

[humble vessel]

<@&274971100184576010> RTG EU main is dying again

[forest wave]

EU Medium is down again. Happy days

[humble vessel]

do these servers get ddosed on a daily fucking level or what

[near halo]

nice

[forest wave]

Or not.. two minutes later it restores itself but laggy as heck

[near halo]

my game crash when im in fucking mili tunels

[hard sigil]

no lag

[near halo]

hate thjis game

[vale kindle]

!appeal

[marble mantle]

Hey, @vale kindle

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @west osprey including:

Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>```

Lorie will reply in your DMs to let you know when your appeal has been accepted or denied.

[hazy vortex]

Died to lag nice fucking server <@&274971100184576010>

pay for you to have your shit servers wtf

[forest wave]

and again... cant even open doors with this lagg on EU Mediumk

[humble vessel]

invest in nasa hosts u fucks

[hazy vortex]

upgrade servers wtf, lag every day

[humble vessel]

unplayable shit

[slender rune]

Fix laggs fucking asshole bitches

[safe seal]

NO BPS 10X M12-M13 TEAM LIMIT BREAKERS

[humble vessel]

i want a refund for eu long and eu med

[safe seal]

EU

[humble vessel]

<@&274971100184576010>

[hushed finch]

Aware of the lag right now, looking into it.

[safe seal]

mrbengly

[fickle valley]

<@&274971100184576010> hi man... i cant wake up off beatch when i join can u somehow help me or?

[hazy vortex]

it's leg every day bro, not only now

[slender rune]

I got into the queue because of your problems

[safe seal]

Get better pc or try and do esc on keyboard then try to wake up again

[humble vessel]

give me refund, heres my steam ID 76561198192911889

[fickle valley]

i have better pc than your house kid so dont be f toxic

[humble vessel]

for both servers

[hazy vortex]

LAG AGAIN OMG

I die 3 times to lag

[safe seal]

ok nice

[slender rune]

Staff is so shitty

[visual oar]

fix the fucking lag on medium

[autumn dagger]

https://tenor.com/view/no-jerry-nope-nah-no-way-gif-16816520

[hazy vortex]

Now server is down and roll back... Every day this shit

[fickle valley]

if i were f admind i would ban all of u toxic kids holly f admin is some strong brain dude

[safe seal]

@visual oar all servers are lagging af

all eu*

[visual oar]

same on us

every 5 mins i cant move for a good 20 seconds

i crashed in my mini because of it

we oil rig loot aswell

[fickle valley]

nog

[visual oar]

yo

[fickle valley]

who

[brisk bluff]

Everyone calm down I’ll get someone to look at it

[visual oar]

fuck your cool

[slender rune]

I got into the queue because of your problems

[silk vapor]

jebane dziwki

Naparwwcoie serwer

[summer echo]

why

why ddos

[slender rune]

I got into the queue because of your problems. I demand compensation for moral damage

[brisk bluff]

No

[hushed finch]

Aware of the lag right now, looking into it.

[hazy vortex]

I died 5 times to lag now, what is this shit server? Not even roll back

[sacred wing]

lagging and a hacker came and head tapped our whole team..

[hazy vortex]

AGAIN LAG WTF

[languid terrace]

Why are your servers always the same..

Upgrade already -_-

[hazy vortex]

Now I will die 6 times omg

[sacred wing]

we lost everything

[noble spruce]

Idk

[hazy vortex]

I am getting raided now because lag, I will lose all

[olive reef]

so much lag

[summer echo]

whos on eu medium?

[noble spruce]

some of the most popular servers and they lagging af

[slender rune]

I am

[hazy vortex]

I want refund

[slender rune]

I was crashed gimme refund fucking pussies

[fossil igloo]

#announcements

[sacred wing]

admin

can u deal with the hacker?

[hushed finch]

!ticket

[marble mantle]

Hey, @sacred wing

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[olive reef]

/ticket

[marble mantle]

Hey, @olive reef

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dusk hamlet]

How do I get a refund on my vip?

[fossil igloo]

Refer to 6. Returns and Refunds https://rustoria.co/terms

[dusk hamlet]

Doesn't really tell me much or give me an option to get a refund when it isn't "the user that is at fault"

[hazy vortex]

They scam you, they never refund