#support

1 messages · Page 1488 of 1

wispy loom
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It does the same thing when it restarts with certain monuments

floral stream
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so if im taking oil im supposed to just leave it and waste my card?

#

cause i had already called the heavis in

wispy loom
#

Ideally you see that the server will restart and you do it after restart

floral stream
#

i already called the crate it when it announced it tho lmao

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the 15 minute is the only one i saw

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idk if there are others tho

wispy loom
#

Restart times are the same every day though, you might not know them if you haven't played on that server before, but they haven't changed

floral stream
#

no i dont play shitstoria only rustafied

wispy loom
#

All right, no worries

#

Have a good day 🙂

floral stream
#

yeah fuck u too

raven bison
#

lol

#

That's probably the most unreasonable thing someone has been upset about

floral stream
#

youd be upset if u 1 shot compound bow killed a full roadsign mp5 taking oil and then died cause of the server reset at 10AM on a US server

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usually server resets are at dip in player count maybe 5-6 am

raven bison
#

I would understand that the restarts happen daily and that they wouldn't change for me because im on oil and then I would hop off oil for 10 minutes while it restarts

wispy loom
#

Whenever I play I am aware of the daily restart times, and I stay away from monuments that can kill you at restart

midnight topaz
#

I still need to feed my family @wispy loom

floral stream
#

so hop off 10 minutes, reclear the scientists and heavies with limited ammo, re swipe the card

#

makes sense all because i dont have reset times memorized

wispy loom
#

You're blaming Rustoria, but it's not Rustoria's fault when the daily restart times are the same

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As I said, you might not be aware of them as you don't play here often, but it is something to be wary of

floral stream
#

ok real talk u made me feel bad caelifera i didnt mean it when i said fuck u

#

however

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fuck u ctv bitch ass mf

raven bison
abstract marsh
#

Hello administrator, I was ban when playing on the .co MAIN server, he gave the reason is hacking, I sincerely hope you can help me solve the wrong ban, this is my steam friend code 1072371845, if you do not believe it can view my records, thank you again

copper night
marble mantleBOT
#

Hey, @abstract marsh

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

copper night
#

Please direct any ban appeal info to @tawdry jetty

unreal blaze
#

hello, i need unban.(VPN ban)

wispy loom
unreal blaze
#

76561198798884726 @tawdry jetty

wispy loom
#

And follow the template as above please
SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

silent holly
#

heyo i sent in a staff ap like 2 weeks ago and i havent received a response

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just wanting to know if i were to get a dm if my app was denied or accepted

plush urchin
#

!appeal

marble mantleBOT
#

Hey, @plush urchin

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

tame axle
#

!report

marble mantleBOT
#

Hey, @tame axle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

silent holly
#

heyo i sent in a staff app like 2 weeks ago and i havent received a response
just wanting to know if i were to get a dm if my app was denied or accepted

mental leaf
silent holly
#

ok thank you

normal roost
#

i accidentally left this server, i boosted the server but i dont have the role, and or does that affect the kit i get in game?

uneven gust
#

What can i get for boosting the server?

normal roost
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airdrop

uneven gust
#

does this depend on server or not?

normal roost
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what server do u play on

uneven gust
#

Eu Long

normal roost
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offical?

uneven gust
#

yes

normal roost
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there are no kits on officals

uneven gust
#

makes sense 😄

normal roost
#

only modded lol

uneven gust
#

thank you anyway

normal roost
#

yup

wispy loom
normal roost
#

the kit booster works

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i dont have access to kit discord tho?

silent holly
#

type !verify

wispy loom
normal roost
#

!verify

marble mantleBOT
#

Hey, @normal roost

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria Link

Link your accounts with Rustoria for rewards!

normal roost
#

ok thankyou

near halo
#

Does anyone handle VIP?

wide cedar
#

Is there anyway to check a ticket from a past wipe?

near halo
#

what time does the 5x trio US wipe

wide cedar
near halo
#

thx

wide cedar
#

Check the wipe feed it always tells u

frozen nova
#

!verify

marble mantleBOT
#

Hey, @frozen nova

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria Link

Link your accounts with Rustoria for rewards!

old mortar
#

Dear project administration, I have a problem logging in to the servers, writes that I am a hacker and does not even allow me to go to the servers, no software is installed that could affect the game. I am ready to pass any checks.

#

Help me solve the problem.

north crest
marble mantleBOT
#

Hey, @old mortar

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

near halo
#

cheater rustoria main us

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

noble pendant
#

the server is kicking with an error SPRUNT

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

old mortar
#

SteamID64: 76561199198488337
Ban Reason: hacking

near halo
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i fucking report kid 10 times and stell didi not get ban

cyan jolt
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can i get an admin to drag me

old mortar
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I just started playing I'm a beginner I don't use any programs

cyan jolt
#

kinda obvious u cheat kid

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u got new discord account and new steam account

cold valve
#

uhhh someone told me type pakistan in chat and i got muted for 12 hours?

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wtf is up with that?

silent holly
river turret
#

Is there an admin available?

cold valve
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@silent holly noo is there a way to pull up chatlog like combat log?

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if he types again i can give you a name

silent holly
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nah unfortnualy

cold valve
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pepehands

#

you live and you learn

noble pendant
#

@robust walrus help me

silent holly
silent holly
fickle bobcat
#

Who was the hacker on my team i did not know?

silent holly
marble mantleBOT
#

Hey, @fickle bobcat

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

silent holly
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get your steam id from the website, and then dm @tawdry jetty with the reason you were banned and why you hink yuou should be unbanned

river turret
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Fluid switch pumps are not working after the earlier server reboot today on US Long.

sick stump
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was electricity reported to be broken ?

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at US long

warped pelican
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!appeal

marble mantleBOT
#

Hey, @warped pelican

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

coarse bone
#

The restoria Link website won't let me link my twitch or YouTube When I do the twitch one it allows me to hit authorize but then it says error link not found when it transfers me to the next thing and YouTube just Google says The story is trying to access sensitive information and they blocked it

tough bane
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Twitch will be available soon (hopefully) as they did a change to Api connections.

coarse bone
#

Okay thank you

vernal grove
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<@&274971100184576010> i just brought VIP and didnt geet it in gameeeee

barren wing
#

Can someone send me the map dowload file for the 5x no BPs US

silent holly
silent holly
marble mantleBOT
#

Hey, @barren wing

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

vernal grove
#

ok 10 mins to go thn cooool

silent holly
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if it doesnt work then just come back

vernal grove
#

its normally instant tbf

barren wing
#

!mapfiles

marble mantleBOT
#

Hey, @barren wing

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

silent holly
#

matt will respond when avaiable, hes busy but he will get back to you

barren wing
#

When I try to connect to a sever it says could download level: proceduralmap_3750

sharp vine
barren wing
#

yeah can anyone send the map file

sharp vine
marble mantleBOT
#

Hey, @jovial grotto

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

lunar spindle
#

how do i check when my vip runs out

silent holly
lunar spindle
#

i dont remmember

wispy loom
wispy loom
lunar spindle
#

thanks

nimble sparrow
#

!appeal

marble mantleBOT
#

Hey, @nimble sparrow

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

near halo
#

somebody know what is Unknown wire type?

tough bane
near halo
#

4 months ago +-

median elk
#

Can i rep ppl here?

silent holly
#

only ingame

sharp vine
marble mantleBOT
#

Hey, @median elk

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

median elk
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i cant find this guys name

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he does not appear

sharp vine
median elk
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read my last msg

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i cant find his name

sharp vine
median elk
#

ak mp5

sharp vine
median elk
#

what do you mean

#

his name is capslock

fleet sigil
#

<@&274971100184576010> the electricity in Rustoria US long is not working again. Turrets/Sams cannot be turned on or off.

sharp vine
fleet sigil
#

oh, sorry. I didnt see any messages in it

silent holly
#

i think hoppel mentioned something about it in there

fleet sigil
#

hmm.. seems more like a support issue than a suggestion issuee. Suggestion: maybe turrets should work

silent holly
#

no i was saying that one of the admins was already notifed

marble mantleBOT
#

Hey, @fickle bobcat

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

median elk
#

how long does it take for a ticket to be responded?

wispy loom
#

Admins are constantly working through tickets so it won't be too long 🙂

median elk
#

aight

wispy loom
#

I can't give you an ETA on it though as it highly depends on the amount of tickets and availability of admins

median elk
#

ETA?

near halo
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1-3 busninses days it says it in the tickets website

wispy loom
#

Are you referring to a ticket or a ban appeal?

sharp vine
median elk
#

what does ETA mean?

wispy loom
#

Estimated Time of Arrival

median elk
#

ok

wispy loom
#

In other words, estimated time

gentle moth
#

100% Geralt is hacking

median elk
#

xD

wispy loom
marble mantleBOT
#

Hey, @gentle moth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

gentle moth
#

beaming people with mp5 from miles away

median elk
#

do a ticket

wispy loom
#

Make sure to make a ticket in-game and an admin will get to it as soon as possible

median elk
#

can the rustoria admins get some vac banned?

wispy loom
#

No

#

VAC is Valve Anti-Cheat, and they can also not apply gamebans

#

Gamebans are only applied by Facepunch and EAC

median elk
#

😦

wispy loom
#

!appeal @near sequoia

marble mantleBOT
#

Hey, @near sequoia

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

median elk
#

he was banned xD nice work ❤️

#

xD

fathom wing
#

/ticket

marble mantleBOT
#

Hey, @fathom wing

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
gentle moth
#

i agree

median elk
wispy loom
#

@unkempt galleon do you need support or are you trolling?

unkempt galleon
#

No, but thanks

#

curious about the waiting DJ

wispy loom
#

I see

#

Could have told me that instead of instantly disconnecting 😛

unkempt galleon
#

sry¨$

wispy loom
#

No problem

median elk
rain oasis
#

can any Administrator help me

median elk
#

make a ticket

wispy loom
rain oasis
wispy loom
#

What is the issue?

#

I could direct it if necessary

rain oasis
#

were do i make a ticker

earnest patio
#

!ticket @rain oasis

marble mantleBOT
#

Hey, @rain oasis

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

rain oasis
#

!ticket

marble mantleBOT
#

Hey, @rain oasis

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

rain oasis
#

/ticket

marble mantleBOT
#

Hey, @rain oasis

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

rain oasis
#

i cant get on the game

#

tht is why i need to make a ticket in discord

wispy loom
#

What do you need to make a ticket for?

rain oasis
wispy loom
#

A ban appeal and a ticket are two different things

wispy loom
marble mantleBOT
#

Hey, @rain oasis

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

wispy loom
#

!appeal @haughty flower

marble mantleBOT
#

Hey, @haughty flower

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

near halo
#

teaming on trio sever eu 5x

20210816150039_1.jpg
earnest patio
#

!ticket @near halo

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

i did but nobody did nothing

#

How can I get my VIP money refunded? I still am unable to use skins in RTG

#

Sorry but its ridiculous

vernal lion
#

yo homies whenever i try to get on gravis island i get kicked/banned for spam crafting? tf is that and what could i have possibly done to get kicked/banned

wispy loom
wispy loom
marble mantleBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

wispy loom
marble mantleBOT
#

Hey, @vernal lion

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

wispy loom
#

Let me know if you have any more questions

near halo
#

@wispy loom Hes away for the next 3 days

wispy loom
#

He's been away, but he still responds to his messages

#

He just responds slower as he's not home

raven raptor
#

hello i need help with vip please

inland field
#

can i get some help in support

marble mantleBOT
#

Hey, @inland field

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

#

Hey, @raven raptor

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

raven raptor
#

I bought a vip two months ago and it renewed the vip without my asking and I was debit when I did not want it

tough bane
autumn flicker
#

just got banned for irl threats in the 5x no bps while loading in and i wasn't even loaded in the server please help

marble mantleBOT
#

Hey, @autumn flicker

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

fresh granite
#

can any admin dm me real quick

wispy loom
fresh granite
#

ye

wispy loom
#

Electricity is unfortunately currently not working on US Long, we're looking into a fix but don't know when it will work again
#announcements

stray marsh
#

FacePunch is also aware of the issue as it is on their end.

fresh granite
#

ty

solid vortex
#

/ticket

marble mantleBOT
#

Hey, @solid vortex

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

robust walrus
#

Hey @near halo - Can you message me your steam ID please

restive shoal
#

yikes gravis monday x2

unknown.png
#

/ticket

marble mantleBOT
#

Hey, @restive shoal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

got muted but didnt call anyone a cheater?

wispy loom
restive shoal
#

US

wispy loom
#

Sorted it cheers ThumbsUporia

floral trail
#

can i get an admin to talk to please?

#

im in waiting for support i got clips of teamers

halcyon raptor
#

trying to file a ticket and add an image but its not going through.

near halo
#

Banned for an hour for calling someone a cheater?

#

Id like some help please lmao

exotic thistle
marble mantleBOT
#

Hey, @floral trail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

Banned for an hour for calling someone a cheater?
Id like some help please lmao

floral trail
exotic thistle
marble mantleBOT
#

Hey, @near halo

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

exotic thistle
halcyon raptor
#

how should i go about my issue @exotic thistle ?

exotic thistle
floral trail
#

i cant get the clip off the thing i used i have to screan share

halcyon raptor
#

i do the /ticket add (message)

#

and when i do it it just gives me the commands after i type it all out

exotic thistle
exotic thistle
halcyon raptor
#

yea thats fine

exotic thistle
#

give me 1 second...

unreal blaze
#

!appeal

marble mantleBOT
#

Hey, @unreal blaze

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

near halo
#

can someone help

#

im in waiting for support

#

<@&274980199668645888>

pallid rover
#

!appeal

marble mantleBOT
#

Hey, @pallid rover

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

prime bone
#

!appeal

marble mantleBOT
#

Hey, @prime bone

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

near halo
mighty notch
#

!appeal

marble mantleBOT
#

Hey, @mighty notch

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

mighty notch
#

i guess roleplaying isnt allowed lol

stray marsh
jaunty jewel
#

!report

marble mantleBOT
#

Hey, @jaunty jewel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

prisma void
#

One message removed from a suspended account.

marble mantleBOT
#

Hey, @prisma void

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

prisma void
#

One message removed from a suspended account.

marble mantleBOT
#

Hey, @prisma void

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

cobalt scaffold
#

is there an update on my ban appeal? its been a week

stray marsh
forest ocean
#

/report 76561199143915791 Cheating shooting 120+M through trees

marble mantleBOT
#

Hey, @forest ocean

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

craggy bridge
#

/ticket

marble mantleBOT
#

Hey, @craggy bridge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

fading igloo
#

US Long my sprinklers started working but the planters are not filling with water?

craggy bridge
#

yoo how can i took with an admin

earnest patio
#

!appeal @analog rover

marble mantleBOT
#

Hey, @analog rover

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

near halo
craggy bridge
#

just 5 min

near halo
#

sure, hop on waiting for support when ur ready.

rose heath
#

@velvet tinsel

velvet tinselBOT
#

You can play music by joining a voice channel and typing /play. The command accepts song names, video links, and playlist links.

rose heath
#

needa admin

vestal surge
#

can i get a drag from support please 🙂

shut folio
#

/ticket

marble mantleBOT
#

Hey, @shut folio

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sudden copper
#

need a admin

exotic thistle
west osprey
near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

shrewd fog
#

/ticket

marble mantleBOT
#

Hey, @shrewd fog

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

shrewd fog
#

need admin

#

pls

silent holly
shrewd fog
#

report 1 group

marble mantleBOT
#

Hey, @shrewd fog

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

silent holly
shrewd fog
#

how

silent holly
#

./ticket in game with the name of your group and what they are doing exp. cheating, teaming, using unfair glitches, racism or homophobia

lilac cloak
#

i need an appeal

near halo
marble mantleBOT
#

Hey, @lilac cloak

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

near halo
#

@lrish

novel leaf
#

my freind is perma muted for no reason

stray marsh
#

Your friend is welcome to make an appeal

novel leaf
#

he cant

#

he cant type in any channel, it happened to me too

stray marsh
near halo
#

76561198967726831

#

help me

stray marsh
#

With what mate?

near halo
#

My teammate play in public computer. Than he got ban three days

stray marsh
near halo
#

76561199114417571

#

Its his id

#

we all buy vip

stray marsh
#

Nice, so what is it you need still

near halo
#

Help us lift the embargo

#

76561199079856599

#

76561198967726831

stray marsh
#

You're sending me a lot of steamIDs that aren't you. What is your specific issue that you need help with

buoyant dove
#

i get ban but i think misunderstanding

near halo
#

Help them get rid of the ban

buoyant dove
#

we forogt to clear auth to get rid of other friend who left

stray marsh
stray marsh
marble mantleBOT
#

Hey, @buoyant dove

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

buoyant dove
#

dam

near halo
#

They need to make their own complaints

#

？？

stray marsh
stray marsh
marble mantleBOT
#

Hey, @near halo

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

#

Hey, @gleaming crescent

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

shadow folio
#

can this kid get muted please

silent holly
marble mantleBOT
#

Hey, @shadow folio

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

！bans

near halo
marble mantleBOT
#

Hey, @near halo

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

mighty scarab
#

hello

#

it says ive been banned for hacking on your server

exotic thistle
marble mantleBOT
#

Hey, @mighty scarab

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

mighty scarab
#

alright thanks

exotic thistle
#

sorry, but this is the only way you can appeal your ban for momment, since the website is having some issues apologizes about that!

mighty scarab
#

thats alright thanks for the help

sleek reef
#

i also got banned

#

and i dm matt

exotic thistle
#

yeah, he would probably have done an manual unban appeal for you, so you will be notified when an admin have looked into that , by mat

sleek reef
#

thankyou

velvet latch
#

how do i report?

cerulean moss
#

theres a hacker

slow maple
marble mantleBOT
#

Hey, @velvet latch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

jaunty portal
#

Why was the application rejected?

silent holly
jaunty portal
#

yes

#

Terrible

silent holly
#

how long is your ban for?

jaunty portal
#

The bad game server was banned after 10,000 hours of play.

silent holly
#

can you send me ur steam account?

#

like a link to it

jaunty portal
silent holly
#

so youve spent 10k on rustoria

#

is your ban permanent or is it like a 3 day ban

jaunty portal
#

After playing for a while.co was banned. It was terrible

silent holly
jaunty portal
#

Management did not answer me, I should be better than him

tough bane
tough bane
fiery inlet
#

me and my teammate need help

marble mantleBOT
#

Hey, @fiery inlet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

jaunty portal
#

Yes, it’s very popular. Priority employees

buoyant dawn
#

any admin available ?

tough bane
near halo
#

hi so my discord randomly got unlinked

#

and i cant link it back to rustoria steam id: 76561197972135686

tough bane
near halo
#

i boosted the server too it wont link anymore

#

no it doesn't let me

tough bane
#

Oh ok, I will get you a full unlink request. You need to link everything again then. Hope it helps... If you are ok with that.

near halo
#

yes

pliant gull
#

!banappeal

marble mantleBOT
#

Hey, @pliant gull

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

candid goblet
#

can someone ban

marble mantleBOT
#

Hey, @candid goblet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

#

Hey, @rose talon

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

tawdry jetty
#

!appeal @humble igloo

marble mantleBOT
#

Hey, @humble igloo

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

near halo
#

hey i need help inside the support VC please

marble mantleBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

pliant gull
#

@tawdry jetty SteamID64: <6454453454>
Ban Reason: <Hacking>
Why do you think you should be unbanned?: <Good day, I would like to get unbanned on your server, since I do not have a vac ban, but when I logged in for the first time, it kicked with a hacking error, I went with my friends for the first time to your server and this happened, I'm ready to go through any checks>

tough bane
#

And your steamid is not correct

pliant gull
#

bro what is dm i have bad english

tough bane
#

direct message

pliant gull
#

tnx

velvet oracle
#

how do i make a ban appel

marble mantleBOT
#

Hey, @velvet oracle

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

velvet oracle
#

could u please un ban hp#6713 he has been banned on discord and the actual rust server by admin abuse >?

#

or could you unban from discord so can make an appeal

sharp vine
sharp vine
marble mantleBOT
#

Hey, @velvet oracle

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

near halo
#

Any admins on? I need help

tough bane
patent gust
#

where do i contact luke

#

i bought vip for the wrong server

tough bane
#

@balmy cypress

patent gust
#

i cant use that, iam active playing right now only this day

tough bane
#

Give him some time as he is on vaccation currently

patent gust
#

there must be some one else that can help me out

#

these are big servers, not only 1 person can do this for your customers

tough bane
#

No actually not sorry. He is responsible for vip related issues.

woeful stratus
#

2 cheaters are playing Frash and кекес check them out rustoria medium

hushed finch
tough bane
patent gust
#

yes i have ingame

#

this this ridicolous, i bought VIP wrong, and nobody can help me out

#

thats not a good community if so

tough bane
patent gust
#

i cant even find the person ffs

#

what is his name luke#what?

tough bane
#

@balmy cypress

patent gust
#

how can i be patient when you got over 15 servers running but not 1 will help me?

hushed finch
marble mantleBOT
#

Hey, @patent gust

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

tough bane
#

Do it ingame

compact parcel
#

!vipissues @patent gust

marble mantleBOT
#

Hey, @patent gust

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

slow sandal
#

any admins on rustoria us long right now?

tough bane
spice cedar
#

i need help

marble mantleBOT
#

Hey, @spice cedar

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

versed vale
compact parcel
marble mantleBOT
#

Hey, @versed vale

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

compact parcel
#

You can DM me the ticket ID once you have created it

wispy loom
#

!appeal @pastel patrol

marble mantleBOT
#

Hey, @pastel patrol

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

deep hearth
#

@robust walrus

near halo
#

hey my friend needs help he donated awhile ago but dosent have the permissons inside 10x USA

exotic thistle
marble mantleBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

near halo
#

!vipissue my friend needs help he donated awhile ago but dosent have the permissons inside 10x USA

marble mantleBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

exotic thistle
earnest patio
#

Simple please look at the bottom paragraph to know what to do.

exotic thistle
#

just to let you know @near halo , it might take longer for Luke to answer after you DM him, since he is away but whenever he gets the free time prob will answer him.

earnest patio
lilac nova
#

send this via DM to @tawdry jetty

vapid cradle
finite jacinth
#

hi

tough bane
finite jacinth
#

i want to report a player who keep racism

#

i have a video

#

when can i upload?

tough bane
# finite jacinth i want to report a player who keep racism

If you'd like to report someone please go ingame and use the global chat with the command /ticket. If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

tough bane
finite jacinth
#

he keep press V and say it

#

so i take the video

#

and i report to steam alreadty

#

already

tough bane
finite jacinth
#

ok

#

dont need to sorry

#

just ask^^

tough bane
#

Yeah sorry again that we can not do anything there. Of you got anything else hit me up.

finite jacinth
#

ok thanks^^

near halo
#

Hey, can a admin who deals with linking server boosts manually help me out? I boosted the server and linked my discord account and did /auth in chat and it still says i need to boost the discord server.

#

Steam id : 76561197972135686

wispy loom
near halo
#

I boosted it like 10 minutes ago

#

and linked account 15 mins ago

wispy loom
#

All right see if you can wait another 10-15 minutes and type /auth again then
If it doesn't work feel free to DM me and I'll forward it for you to the right person 🙂

near halo
#

how does one report someone?

obsidian ermine
#

Well there is a 6 man on on a 5 max

wispy loom
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wispy loom
obsidian ermine
#

thx forgot how to make a ticket

sly magnet
#

how do i get an appeal to get unbanned, i played with a friend who was hacking but didnt tell us. whenever he got banned, he admitted to us he was cheating

marble mantleBOT
#

Hey, @sly magnet

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

sly magnet
#

matt answers slow

tough bane
# sly magnet matt answers slow

Be a little patient. I suppose that he is currently sleeping. He is living in the US and was up until 6am local time there.

vivid garden
#

i got muted for literally nothing, good job on chat moderating ._.

tough bane
vivid garden
#

my message on Rust had nothing in it that makes sense to mute me for 6 hours wtf

#

literally was going along with all these other people just saying something like "yeah man alt f4 works g"\

#

nothing offensive ._.

tough bane
#

any slur or offence in their?

vivid garden
#

nope

#

idk if took the letter g as a slur or some shit

tough bane
#

Not sure there but we will not do anything there. I suppose you got muted by an auto mute or addon there. We can not do anything there.

#

I might be able to forward this so we can take a look at it. Can you give me your steamid and the server you are playing at?

vivid garden
#

wack. muted for literally nothing for 6 hours. makes the server boring af

#

im on US Rustoria 5x NO BPs and my steam name is "Sawg Ma" lol

marble mantleBOT
vernal grove
#

<@&274971100184576010> im subbed on youtube but i cant get the points in game

marble mantleBOT
#

Hey, @vernal grove

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

vernal grove
#

😦

vivid garden
#

76561199073426241 @tough bane

tough bane
vivid garden
#

alright thanks

fringe raven
#

/ticket

marble mantleBOT
#

Hey, @fringe raven

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tough bane
vivid garden
#

no problem just found it weird bc it was a pretty harmless message lol

#

its like a 2010 joke lol

tough bane
#

I actually see where the issue came from and I will explain to you via dm.

vivid garden
#

no big deal was just so confused

tough bane
#

Sorry again for the inconvenience. I will unmute you in a few seconds. If you got anything else at some point hit me up again.

vivid garden
#

alright its all good, do i have to reconnect or will it just unmute?

tough bane
vivid garden
#

alright bet

tough bane
# vivid garden alright bet

But thanks for hitting us up there. Was defiantly not intended this mute. If you got further issues please hit us up again.

jovial hill
#

rustoria us zeus 5x

shrewd belfry
#

hi, yesterday we appeal a ban, and we got accepted, for all my friend appear 6 day for the unban, and to me dont appear and i got accepted to, idk why my steam id is 76561199138267793

jovial hill
#

i wanna appeal my ban from the server

marble mantleBOT
#

Hey, @jovial hill

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

tough bane
#

^^ @shrewd belfry

shrewd belfry
#

yes?

tough bane
#

Please read the message above.

shrewd belfry
#

i already sent a message to matt, and he said i got accepted, but it dont appear the time left

near halo
#

One of the mods named Matt said my ban appeal was accepted but I am still banned

shrewd belfry
#

yeah same to me. if u want screen or video that what said to me i can send to, also if u wanna check here is my steam id: 76561199138267793

copper night
copper night
shrewd belfry
#

thanks

tacit ermine
#

I been banned out of base invaders discord for no reason i need heko

copper night
#

Refer to sicario or shoobs if u wanna enquire about baseinvadors

hard sigil
#

can my mate play base invaders if hes banned on rustoria for racism?

#

anyone know?

timid vector
winter shale
#

Im looking for support

#

<@&274971100184576010>

west osprey
final burrow
#

i need help

mental leaf
final burrow
#

Ban Reason: PLAYING WITH HACKER(PERM))
I'M not with hacker,i'm a normal game player
i don't know why this is happening

#

check feedback? what should i do

silent holly
final burrow
#

i know,but he

#

not online

near halo
compact parcel
#

I can assure you that is not how it works, there is no need to spread misinformation

tough bane
#

Please be a little patient there. He is currently on vacation and will answer each of you guys. @final burrow @near halo

near halo
#

Ok thank you

tough bane
#

Just give it some time please.

final burrow
#

ok.thank you.nuclear

#

i will wait

#

@foggy crestthanks

compact parcel
#

Are you currently banned for playing with a hacker?

frozen igloo
#

how do i appeal a ban?

hard grove
#

Anyone here for support

near halo
#

lol written is a noob

silent holly
marble mantleBOT
#

Hey, @frozen igloo

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

near halo
#

imagine getting banned

silent holly
near halo
#

fine 😦

frozen igloo
hard grove
#

I play in EU Main Vanilla server and server down while i do trade i lost my items and didnt get my explosive and rocket its 5th time i lost items what will happen now?

compact parcel
tacit ermine
raven mist
tacit ermine
versed garden
#

I got banned when I was mid buying a metal chestplate for 300 scrap

lilac nova
marble mantleBOT
#

Hey, @versed garden

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

tacit ermine
#

On base invalders discord? I know tons of bots are joining but im not a bot

versed garden
#

!appeal

marble mantleBOT
#

Hey, @versed garden

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

versed garden
#

@tough bane can you upban me for a chat violation ?

shut folio
#

i need to talk to an admin please to appeal a ban

versed garden
#

I was mid buying a metal chest plate for 300 scrap and I got banned

tough bane
tough bane
shut folio
#

ok

raven mist
shut folio
#

where do i put my steam id

raven mist
#

What is your id @shut folio

shut folio
#

76561199099590951

versed garden
#

some lucky mf got a free horse and a AK kit

raven mist
#

@shut folioi"ll look into it, one sec

tacit ermine
shut folio
#

ok thanks

raven mist
#

Feel free to pm sicario to check that with him ^^

tacit ermine
raven mist
#

Well, what did he say?

shut folio
#

i know why i was banned but it was basically a misunderstanding

raven mist
#

Why is that @shut folio

shut folio
#

its the trios server and i left my current team and killed my sleeping friend, and added 2 other friends to a new team while my other friend was offline, so i think we got banned cuz four people had door codes

raven mist
#

Can u hop in waiting for support please?

shut folio
#

i did

near halo
#

I need help

#

i got banned for mispelling frags

#

i said where do i get frags

#

without the r

#

by accident

marble mantleBOT
#

Hey, @near halo

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

flint grove
#

us long down

grizzled basin
#

us long down

raven mist
#

We're looking into us long

winter jungle
#

Is there any one that I can speak to in support voice chat?

spice patrol
#

can i play rustoria servers if i have gameban more then 365 days ago?

tough bane
fresh granite
#

we was crafting 700 explosives and server crashed

#

so now were just fucked huh

winter jungle
#

Affirmative, I do have an inquiry.

tough bane
tough bane
spice patrol
#

yes

#

other account

#

do i need to appeal to play on your server

#

or i am free to play whitout applying

#

@tough bane

tough bane
fading escarp
#

is there gonna be a rollback when the server comes back up
i swear if i die to tunnel dwellers

silent holly
#

!appeal

marble mantleBOT
#

Hey, @fickle bobcat

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

winter jungle
#

Can you give me a specific place or a link where I can contact for legal issues?

raven mist
#

First of all, you're not getting banned for playing with a cheater because you raided someone and didn't de authed on the tc. Did you appeal your ban?

winter jungle
#

I find it quite mind boggling that being me being a lawyer to end a call aruptly like that without providing adequate information.

#

It doesn't give a good first impression to a 3rd party.

lunar ember
#

i got vac banned and the server only was 7 of us and i wasnt even hacking wtf

winter jungle
#

I do appreciate the first person who I spoke with for being kind and did his best to help me understand how the game works however the last person was quite unprofessional.

misty scroll
winter jungle
#

Thank you. That is all I need to move forward. I really do hope your human resources team can train the last person who was quite rude.

#

I hope you enjoy the rest of your day and good luck!

odd eagle
#

@misty scroll Is there a Developer named Jack?

void condor
#

No

odd eagle
#

PMs, Gareth

void condor
#

I have them disabled, if you have an issue use the waiting for support please 🙂

odd eagle
#

..

#

k lol

misty scroll
#

👀

odd eagle
#

76561199057147588

ornate lynx
#

how to claim air drop for boosting server?

gilded hare
#

76561198332988113 cheater on rustoria EU MAIN

#

76561198216794219 playing with cheaters

north crest
marble mantleBOT
#

Hey, @gilded hare

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hushed finch
#

!banappeal

marble mantleBOT
#

Hey, @rose talon

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

#

Hey, @rose talon

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

merry sinew
#

Hello, Im got banned in "Base invaders" discord without reason. can im got help with this?

silent holly
#

wat you need

#

make a ban appeal

#

yes it does

#

!banappeal

marble mantleBOT
#

Hey, @rose talon

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

warped field
#

Is there any way to get an unban? I only went to the server and got banned. There are no locks

wispy loom
#

Read the message above ^

#

Follow the template and message Matt (his name is clickable)

#

Just file the ban appeal as stated in the message please

#

Best way to get in touch with the admin what banned you

merry sinew
#

Hello, Im got banned in "Base invaders" discord without reason. can im got help with this? @compact parcel

wispy loom
#

If you don't want to then I can't help you further

merry sinew
#

@wispy loom, Im got banned in "Base invaders" discord without reason. can im got help with this?

wispy loom
#

I believe that's common sense

#

Message him directly please

wispy loom
#

There's probably a good reason for it

#

I'm not going to argue about your ban, please make make use of the way to appeal or change subject

merry sinew
wispy loom
hardy rapids
#

cant link your twitch on rustoria.link it always gives an erorr

wispy loom
hardy rapids
#

cos i wanna get kit loyal

#

google doesnt work either

mental leaf
spare widget
#

@hardy rapids You don’t have to worry about YouTube for /kit loyal- just due to Google’s API it doesn’t link so no worries

hardy rapids
#

oof

#

is there any way i can get kit loyal for now

ornate lynx
#

still havent received my discord boost reward ingame

wispy loom
ornate lynx
#

close to a hr now

wispy loom
#

All right, would you like to send me your SteamID64 please? I'll forward it to someone to get it looked into 🙂

void condor
ornate lynx
#

nice it worked thanks

void condor
woven haven
#

/ticket

marble mantleBOT
#

Hey, @woven haven

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

woven haven
#

bruh how do i make a ticket

desert urchin
#

any admins on?

#

we have a guy that wants to join us for medium wipe

#

but he might have previous game bans

woven haven
#

bro i need staff

desert urchin
#

we can't find enough information on him

stray marsh
stray marsh
desert urchin
#

i will link his profile

woven haven
#

@stray marsh i literally have been banned and idk why

stray marsh
stray marsh
marble mantleBOT
#

Hey, @woven haven

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

wispy loom
woven haven
#

says i was playing with hacker and i havent playedfor months

desert urchin
#

we are afraid that we might get banned cuz of him but he has 4k hours

wispy loom
#

You're referring to an appeal then, not a ticket

stray marsh
desert urchin
#

okay thanks

woven haven
#

how long does matt take to reply

wispy loom
#

Whenever he's available again

stray marsh
#

Based on workload and volume

wispy loom
#

The appeal through Matt will probably take the same amount of time as the usual ban appeals

woven haven
#

ffs

#

can an admin not do anything about it im just tryna play

wispy loom
#

You'll just have to wait unfortunately

woven haven
#

unprofessional.

#

get false banned and have to wait 3 days what is this

wispy loom
#

It's unprofessional when there's a standard time you have to wait to appeal your ban?

#

False banned is what you claim, I can assure you that bans are applied for a reason

woven haven
#

banned for playing with a hacker when i havent played your server for months?

#

id love to see evidence of this

wispy loom
#

I'm not going to argue with you, you'll just have to wait until you get a response from your appeal

#

Admins don't share evidence or details most of the time for obvious reasons

woven haven
#

what reasons?

wispy loom
#

They won't give away their methods that are used to catch rulebreakers

near halo
#

Can a admin help me

shut folio
#

bruh i got wrongfully banned, and we were on our roof for a sec, all of our loot got taken, 2 full kits, an ak, a bolty

wispy loom
marble mantleBOT
#

Hey, @shut folio

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

near halo
#

I bought a 15€ set on server 3x eu can I maybe chat with them in pm

wispy loom
#

You'll have to appeal by following that template LJ

shut folio
#

no im not banned anymore they fixed it but i lost my shit

wispy loom
near halo
#

Idk I bought on wrong steam account

#

Can I change it to my other one pls

shut folio
#

!appeal

marble mantleBOT
#

Hey, @shut folio

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

near halo
#

Because otherwise I wasted a lot of money

#

@wispy loom

wispy loom
shut folio
#

bruh what an L

#

there goes the progress 😦

near halo
#

@wispy loom can u help me pls?

wispy loom
wispy loom
marble mantleBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

wispy loom
#

Please DM Luke, he's away currently but still responds to messages (just with a delay)

merry sinew
#

Im got banned in "Base invaders" discord without reason. can im got help with this?

#

im dont know for what

#

without reason

wispy loom
#

Are you sure you are banned? You are unable to rejoin the Discord?

near halo
#

@wispy loom Luke is away till 20

#

Is there like a admin that can help me

#

I just need to transfer to other account

wispy loom
near halo
#

No money back

#

Yeah but he is money man I don’t need money back just transfer the kit to other account

#

76561199137204699 SteamID64

wispy loom
#

He's the one that deals with these kind of things, but there might be someone else available to help you

near halo
#

I purchased on wrong account that’s the point I don’t have rust on that one

stray marsh
#

He is still taking DMs. Please follow the instructions the chat mod provided.

near halo
#

Oke thanks

#

But if he transferred to other account the time will be back on 30 days?

wispy loom
#

Luke deals with payment related things, hit him up and he'll be able to help you with that

near halo
#

Tnx

#

Ye I’m just a bit scared that I lost all my money

#

I’m so dumb I purchase on wrong account but I don’t need refund just need it on other steam account

#

Because I like this server a lot

wispy loom
#

I understand

#

Luke will speak to you when he's available and sort it out with you

near halo
#

Tnx for helping me

#

Can staff give me donator rol

#

In the discord

wispy loom
#

It will be automatic

near halo
#

That ingame stuff wil be helped soon I hope

wispy loom
#

It's only not applied because you bought it for the wrong Steam account

near halo
#

Ehm oh it’s wrong steam account

#

Oh fk haha

#

This is the guy right?

wispy loom
#

Correct

near halo
#

Oke nice

wispy loom
#

As mentioned, the response might be delayed, but he'll get back to you

near halo
#

So when it got fixed that’s on my steam account I got discord role

wispy loom
#

Yes

near halo
#

Sick

#

Ah man I hope he response fast

#

Tommorow is build base day :)

wispy loom
#

!appeal @lunar seal

marble mantleBOT
#

Hey, @lunar seal

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

void condor
#

@near halo I can help you in a few minutes if you want to jump in waiting for support

near halo
#

Oh Ehm i can’t come call

#

Maybe private pm?

#

@void condor

#

It’s like bed time for me so I can’t call :( but we can pm maybe :)

void condor
#

Can you just give me the information of the account you purchased it for, and the one that needs it

near halo
#

What info u need from other

wispy loom
#

SteamID64 for both accounts

marble mantleBOT
near halo
#

Oke wait

serene lichen
#

my friend just got banned for exploiting and he hasnt even played the server before can i have some help he isnt in this discord

wispy loom
marble mantleBOT
#

Hey, @serene lichen

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

wispy loom
#

And let him DM Matt following the template above

vague dew
#

hi i need help

wispy loom
vague dew
#

im banned of trio for exploiting when ive never played

near halo
#

@void condor hey man I can’t login on my main account right now is it oke er can pm I’ll send it tomorrow morning

#

It have phone authenticate and my phone is not in my room

wispy loom
#

Don't have to login to get your details necessarily

vague dew
#

so whats happenining to mine

#

can a admin move me?

quartz violet
#

help him

void condor
vague dew
near halo
#

@void condor

#

I got it

#

@wispy loom helped me in dm

#

Wrong account that I bought it on: 76561199137204699
New account that I'd like to have it on: 76561199076667879

void condor
#

Will take a look in a second

void condor
vague dew
#

dont u remeber me 😄

near halo
void condor
vague dew
#

when blueberry was popping and me and my friend was fucking u guys up 😄

void condor
#

Don't recall such an instance, but if it doesn't revolve around support for Rustoria. Use #general thanks

void condor
near halo
#

Oke

#

I can’t

#

I can’t look on the server right now

#

Oh wait

void condor
#

You should have it on the account you were supposed to purchase it for now

near halo
#

I read wrong

#

Tnx man

void condor
#

Np, enjoy the wipe

near halo
#

Yes I got role

#

U to man I hope u get 8303 c4s

void condor
#

Haven't played in a fair while, and can't play on these servers ;p

near halo
#

Oh sheesh that’s sucks

#

Restoria good server always online there

silent holly
#

^

wispy loom
weary oasis
#

Hello i need admin please

hushed finch
weary oasis
#

i dont understand

silent holly
#

you got banned for chargebacking on a donation

weary oasis
wispy loom
#

!appeal @weary oasis

marble mantleBOT
#

Hey, @weary oasis

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

rose hawk
#

hi!

#

cheater on the server nik hwrd

marble mantleBOT
#

Hey, @rose hawk

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

rose hawk
silent holly
marble mantleBOT
#

Hey, @rose hawk

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

rose hawk
#

check pls video cheater server rustoria.eu.long

silent holly
# rose hawk check pls video cheater server rustoria.eu.long

Чтобы правильно сообщить о нарушении правил на наших серверах, используйте следующий метод:
- Команда / ticket В ИГРЕ, включая имя нарушителя правил и то, что они делают.

Чтобы включить доказательства в билет, используйте следующий метод:
- Чтобы прикрепить скриншоты, загрузите их в сервис, например Imgur, и включите ссылку в свой / тикет.
- Чтобы прикрепить видеодоказательства, загрузите их в сервис, например Streamable или YouTube, и включите ссылку в свой / тикет.

buoyant dawn
#

@void condor got a minute to talk ? will be quick

void condor
#

Sure, join waiting for support

rose hawk
#

/ticket

marble mantleBOT
#

Hey, @rose hawk

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

What ism /sil ingame?

silent holly
near halo
#

Aight

shut folio
#

is there a way i wouldnt be banned for "cycling players" if i wanted to join back with one of my friends so we could continue because our friend went innactive

novel leaf
#

no

shut folio
#

bruh

drowsy imp
#

/ticket

marble mantleBOT
#

Hey, @drowsy imp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

edgy egret
#

/ticket

marble mantleBOT
#

Hey, @edgy egret

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

edgy egret
#

hello i would like to know why is my ip banned off rustoria servers

drowsy imp
#

yo can i talk to a admin

spare widget
#

What’s up? @drowsy imp

edgy egret
#

@spare widget

stray nebula
#

hey sorry to bother but its been over 3 days and still no resposne on my appeal?

#

id 76561198200247126

edgy egret
#

!appeal

marble mantleBOT
#

Hey, @edgy egret

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

edgy egret
#

can any admin help me with some info

#

im not with what ban i have that i can apeal

earnest patio
#

I can help you in one second.

edgy egret
#

ok lmk

junior veldt
#

hey can any admin help me in game i have 2 teams cross teaming on the 10x us

earnest patio
#

!ticket @junior veldt

marble mantleBOT
#

Hey, @junior veldt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

junior veldt
#

hey i did do ticket abt 2 hr ago and did not get any response

#

im ticket 73

earnest patio
#

You have to realize how many tickets come in on other servers, and that one ect.

junior veldt
#

ok thanks for the heads up we are getting raided and they are still crossteaming sever is 10x us

waxen moat
#

admins i need help on smoil us main like wtf big problem

near halo
waxen moat
#

my red card broke but the door didn't open on smoil

near halo
waxen moat
#

bruh come open this damn door

#

?

meager arch
#

^

earnest patio
#

Admins do not interfere with gameplay.

waxen moat
#

i dont remember opening a door being an interference

near halo
#

Us going in game to do something to benefit a player interferes with other players game play.

waxen moat
#

i would have it though if it didn't glitch

drowsy imp
#

can i talk to a admin for a unban appeal i was wrongfully banned

near halo
#

It's not an issue on Rustoria's side. That's a Facepunch issue.

near halo
marble mantleBOT
#

Hey, @drowsy imp

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

waxen moat
#

u roll it back when a crash happens and i lose all my loot to that stuff but u can't just open a door that my red card didn't open

#

@near halo

compact parcel
meager arch
#

Snowy just open the door for this man

compact parcel
waxen moat
#

but like now i have to go get another red card on this dead ass server

compact parcel
#

If you would like a server with more players online at the moment, feel free to hop on our @bitter torrent or @compact scaffold server, both of them seems to be popping off atm 😄

earnest patio
#

@frosty swallow

idle mortar
#

how often does this server wipe?

near halo
frosty swallow
#

100% recommend @earnest patio to help 🙂

#

Thanks man

earnest patio
#

!appeal @vale falcon

marble mantleBOT
#

Hey, @vale falcon

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

meager arch
#

LOL a mega

stray marsh
#

What can we do for you?

tawdry jetty
#

!appeal

marble mantleBOT
#

Hey, @tawdry jetty

The appeals site is currently not working correctly. While this is being looked into and fixed, please appeal by doing the following:

Get your SteamID64 from https://rustoria.co/getmyid, then send a DM to @tawdry jetty including:

SteamID64: <Your SteamID64 here>
Ban Reason: <The reason on your screen when you try to join>
Why do you think you should be unbanned?: <Your appeal message here>

Matt will reply in your DMs to let you when your appeal has been accepted or denied.

cedar oar
#

can anyone help me i have a ban saying playing with hacker and i think its my ban on csgo thats 443 days ago and i wanna play with thi clan i joined ive barely ever played this server and i dont think ive ever played this with friends cananyone help?

near halo
#

anyone help me i cant connect to rtg ive restarted my game multiple times

#

idk if im like banned or what

silver maple
#

amd banned

near halo
#

👀 really?

silver maple
#

pce needs u

#

go back

near halo
#

hello i never left

silver maple
#

ik

ocean adder
#

can a rust admin or someone like it tell me why im ban on rustoria-3x no bps us but ive never played on your sever nor cheated

spare widget
#

@ocean adder Can you post your Steam 64 ID please? It'll be something like 7656119301830101

near halo
ocean adder
#

1053070948

livid tapir
near halo
#

yup

dense steppe
#

having trouble disconnecting to Rustoria UKN US

#

no other issues on other servers

ocean adder
#

76561199013336676 there u go zenzen

near halo
#

I submitted a appeal like a week ago and haven’t gotten a response

valid lodge
#

i have a report, is there an admin

ocean adder
#

@spare widget 76561199013336676

steady obsidian
#

hoping to have an admin reset my steam id. unable to respawn on any rustoria servers. thanks 76561198095163850