#support

1 messages · Page 1485 of 1

near halo
#

i bought VIP for the skins

wispy loom
#

All right I'll send it through, cheers for letting us know

near halo
#

plz

nova cloud
#

!unlink @still shale

marble mantleBOT
neat pumice
young sphinx
#

a bot reported me

#

idk if i meant to say something but that said i should idk

wispy loom
young sphinx
#

something a bout a bot stealing accounts

#

"If a scam bot has dmed you please block them and report it in #support "

wispy loom
#

Correct ThumbsUporia

#

Could you send a screenshot?

copper night
#

!vipissues

marble mantleBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

copper night
#

Sazo Wave

young sphinx
paper rain
#

hey i had recently purchased the pvp+ and 5 supply signals from the 5x no bps server but have not yet received my items, i have the paypal receipts to prove i had made the purchases

paper rain
#

yea but i can try again and let you know one sec\

teal cedar
#

My mate got reported for scripts for no reson plz admins can u in ban him he is just good

marble mantleBOT
#

Hey, @teal cedar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

teal cedar
#

Your mean

paper rain
#

let me know if i have to join call

#

to resolve

wispy loom
#

Let me see if there's anything you can do for now

hushed ledge
#

will u come sort this cheater group out on toria main

marble mantleBOT
#

Hey, @hushed ledge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hushed ledge
#

its so blatent

wispy loom
hushed ledge
#

idk there fuckin names

wispy loom
#

You can just include where they live if you know that

hushed ledge
#

yh i donmt

#

i dont esp like them

earnest isle
#

cant link youtube?

wispy loom
near halo
marble mantleBOT
#

Hey, @earnest isle

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

wispy loom
earnest isle
#

ight so youtube and twitch currently unlinkable?

near halo
#

At the moment yes

earnest isle
#

okey ty

hushed ledge
#

can i send a clip here

unique dew
#

depends on the clip

near halo
#

Include the clip in your ticket if you can

hushed ledge
#

!ticket

marble mantleBOT
#

Hey, @hushed ledge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wispy loom
#

Message @balmy cypress @paper rain

marble mantleBOT
#

Hey, @hushed ledge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wispy loom
#

!steamid @paper rain

marble mantleBOT
hushed ledge
#

theres no way from that distance he can see me through that little bag

near halo
#

To make a ticket do /ticket in game, include the clip you have in the ticket that you make

wispy loom
#

Gotta do the /ticket in-game

hushed ledge
#

In my 6k hours of rust ive never seen more blatent esp in my life.

ebon trellis
#

But why I didn’t do anything

#

I’m not even a hacker

#

Gary or pokyhydra

near halo
#

Can an admin hep me

near halo
#

I need an admin with perms to ban this dogshit bitch

#

and he is abusing an glitch very fucking bad

#

lost like 7 weapons to him

#

You can report him by creating a ticket

#

!ticket @near halo

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

it is unplayable for most of the players

#

i can not wait for admin to respond in a ticket

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he basically camps launchsite being like 100km into the air

#

with silenced m2

#

Unfortunately you will have to, tickets are responded to ASAP by an administrator and should not be that long of a wait

#

let me explain real quick

blissful locust
#

3x server has a clan of cheaters

exotic thistle
near halo
marble mantleBOT
#

Hey, @blissful locust

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

~yo

near halo
blissful locust
#

!ticket

marble mantleBOT
#

Hey, @blissful locust

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

he is abusing glitch which lets him to place barricades at an baricade

#

which doesnt have stability

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so basically he is camping launch site 1000 feet into the air

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AND IT IS FUCKING UNPLAYABLE

wispy loom
#

Your best bet is to make a ticket and avoid launch site temporarily

exotic thistle
#

aha, gotya than the ticked should be enough if he is using any glitch they would look into that but, just stay away from launch until they look into ur ticket.

earnest patio
#

Interesting

exotic thistle
#

ahh that's part of game i guess , he build it to look into launch , but still remain to be answered from an admin.

wispy loom
#

We believe you, but the faster you make a ticket, the faster an admin can take a look at it and take action

near halo
#

it basically has no damn stability

wispy loom
#

Glitches are bannable

#

Obviously every glitch will be reviewed by an admin to see if it really is bannable as some 'glitches' are not bannable

near halo
#

he can see nearly whole launch

wispy loom
#

Do you not have a sniper rifle to take him out?

exotic thistle
#

uhm, not so sure about it! but i get your point

wispy loom
#

He's in a very exposed position

near halo
#

we joined 4 hrs ago

exotic thistle
#

back in time that glitch used with "Shelves" if im not wrong, they build huge shelves and camp on top of them! but anyway ull get answerd in your ticked about that 🙂

wispy loom
#

Ye true that olee, this probably needs to get patched by Facepunch

#

So not sure if it is bannable

near halo
#

destroy this

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yeah but i hope it will be considered even as an small glitch and will be removed

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lol

exotic thistle
#

yeah, we will let admins answer and dectide about that.

near halo
#

its unplayable really

wispy loom
#

What is he stacking with did you say?

near halo
#

barricades

wispy loom
#

Are you not able to get to the bottom with a couple of people and break it?

near halo
#

they build it from the roof

wispy loom
#

Ah I see

near halo
#

which is already pretty high and compounded

wispy loom
#

So similar to the shelves stacking that olee referred to

near halo
#

ye

exotic thistle
near halo
#

it would be fun ngl!

#

the thing is we can not get anywhere near the base but thanks

wispy loom
#

We understand your frustration but like olee said, it'll be up to an admin to decide if it's bannable or not
Just make a ticket and find a way to counter this or avoid launch site for now

exotic thistle
#

dont worry Java, you will gen an answer about it

near halo
#

will i see when the ticket get answered or will i need to rejoin the server?

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to see the ticket

wispy loom
#

You'll get notified

near halo
#

oh okay

wispy loom
#

Not sure if it's an instant notification as I haven't played in a bit

#

Might be at login like you said

worldly wasp
#

any admins??

exotic thistle
#

just go ahead and type /ticked list and F1 than you can see your ticket status

fluid harbor
ebon trellis
#

Is that so I play rtg yin without a problem

ebon trellis
#

Ukn*

ebon trellis
copper night
#

yeh

#

and ur appeal is denied

ebon trellis
#

Yes

copper night
#

so your not welcome to play across the rustoria network

ebon trellis
#

But I did nothing wrong

#

Isn’t rtg ukn Part of your network

copper night
#

well you clearly did if you ban appeal was denied

copper night
ebon trellis
#

No tf I didn’t

copper night
#

@mental tapir @dry nymph @alpine mango

ebon trellis
#

I’m legit banned for no reason

copper night
ebon trellis
#

I’m banned for hacking but I’m not hacking

near halo
#

<@&778754292478771201> <@&274971100184576010> <@&415898423460626432> <@&274980199668645888>

#

i got banned

earnest patio
#

Woah Woah

wispy loom
#

No need to tag

nova cloud
#

!banappeal

marble mantleBOT
#

Hey, @nova cloud

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

ebon trellis
#

It’s honestly stupid

pallid rover
#

It is stupid to cheat, yes.

ebon trellis
#

I’m not a hacker never been one

#

I’m not banned on any other servers but yours

near halo
#

!ticket @fluid harbor

marble mantleBOT
#

Hey, @fluid harbor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

ebon trellis
#

Want to know why, because I’m not hacking

void condor
#

Then make a ban appeal and await a decision on that ban appeal.

ebon trellis
#

Been there and done that

near halo
#

how it happened is so stupid

#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

ebon trellis
#

It got denied

void condor
#

Then if your appeal got denied, it's denied. There is no further appeal

near halo
#

I got banned for no reason

red sluice
#

how long does it take to process appeal? i got scripting ban

ebon trellis
#

If it has any to do with my eac ban that I got couple months ago it’s not even on my account

near halo
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

ebon trellis
#

I legit got I removed from face punch

#

Because I’m not hacking

pallid rover
#

If the appeal was denied there is no further course of action.

near halo
ebon trellis
#

Don’t care bruh unban me

red sluice
#

ah that's kinda shitty but okay

ebon trellis
pallid rover
#

Having a bad attitude won't help anything either. The rules exist for a reason.

ebon trellis
#

Well I didn’t brake any rules

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I barely play your servers

near halo
#

Your appeal got denied so you will not be getting unbanned, end of discussion

fluid harbor
#

@near halo lmk when you see it lol

near halo
#

?

worldly wasp
#

admin

#

is there a admin

near halo
#

I am not an admin but I can see if I can help

wispy loom
wide cedar
#

If i was getting raided by a group and another group countered and killed all the raiders then the counters let the raiders come back without killing them and finish the raid woudl that be considered teaming?

near halo
#

No offense caelifera but they are taking bradley and covering it from their ,,tower''!

wispy loom
wispy loom
near halo
#

i did

wispy loom
#

Perfect, then an admin will look into it shortly

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But there is a chance that it's not bannable like the shelves weren't on most servers

wide cedar
#

yeah i made a ticket too i just wasnt sure how they are gointg to look into it, i have a clip of the raiders running back in without being killed but thats about it

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but they did it all without talking in game which is kinda sus to me

near halo
#

i dont want them banned

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they are fun to pvp!

wispy loom
pallid rover
#

Be patient.

wispy loom
#

But the structure won't get removed

agile valley
#

It's been long time .. and want an admin help.... i was banned for ban evaison on your official servers . But i never cheated in rust and my account was stolen .the man who stole my account was cheating .... i bought new account and i was playing 1 week without problems and then when i was raiding i got banned for ban evasion and i was making ban appeals a lot of times

marble mantleBOT
#

Hey, @agile valley

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

agile valley
pallid rover
#

If the appeal was denied they aren't going to change the decision based on a fresh appeal. The final word is final.

red sluice
#

is there no way i can speed up scripting unban by just screen sharing?

pallid rover
#

Ban time is set and won't be changed in most cases.

red sluice
#

i mean the appeal process

agile valley
#

noooooooo but i love you're servers and all my friends play there ... can admins do something.. i can do cheat test that i have no cheats for rust idk i really want to play here

north crest
#

If you have made an appeal, you will get a response in 1-3 days

red sluice
pallid rover
#

If your appeal was denied the decision isn't going to be changed @agile valley. Sorry about that. Creating more appeals isn't going to change the decision either regardless of the circumstances of 'your account being stolen and someone using hacks on it.' Remember to check the rules if you need clarity on what is a punishable offense also.

#

As for wanting to be unbanned quicker, all you can do is wait for an appeal reply as Empress said.

#

To the guy with the blank name.

agile valley
#

ok

red sluice
pallid rover
#

Would be helpful for finding your name easier. ^^;

north crest
#

That is much better

red sluice
#

yeah no problem

pallid rover
#

Empress mobile gamer.

north crest
#

👀

pallid rover
#

lol

left lake
#

Can a admin tell me who banned me

pallid rover
#

Not that they would, but why would you need to know something like that.

languid lark
#

<@&274971100184576010>

near halo
#

No need to ping, this channel is actively moderated. Is there something I can help you with?

wispy loom
left lake
pallid rover
#

You can have most of your support related inquiries answered here.

left lake
#

Then who banned me

languid lark
#

someone is hacking in 10x no

#

bp

near halo
pallid rover
#

Submit a ticket in game via /ticket

left lake
#

You mean you can’t

mellow tundra
#

@left lake Have you made a ban appeal?

left lake
#

Yes but Lorie told me to find the admin who banned me

mellow tundra
#

Find as in contact?

left lake
#

Yeah

pallid rover
#

If you were told by an admin to find the admin who banned you that might have been relevant to mention in the initial request.

left lake
#

I got banned like 6 months ago

mellow tundra
#

1 sec

cold cape
#

<@&274971100184576010> hey i donated too the wrong server is there any chance i can get it switched over too the correct one? i miss read the website.

marble mantleBOT
#

Hey, @cold cape

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

fast halo
#

how do i contact support not about the server, cheaters but about website issues i found or more like a small issue

near halo
#

You can put the issue that you're having in this channel

fast halo
#

its not an issue for me its issue for the the guy that did visuals give me a sec

#

oh i cant send ss

#

when your in the website theres no logo on the bar on the top

left lake
#

Max are you able to unban people from the discord

copper night
#

their is probably good reason behind it

left lake
#

I mean it’s mine

near halo
mellow tundra
#

@left lake Make another appeal in 10 days

left lake
#

Why 10

#

Just curious

mellow tundra
#

That's what the admin who banned you requested.

mellow tundra
left lake
#

Are you able to tell me who it was so I can dm them when 10 days reaches

languid lark
#

<@&274971100184576010> can you guys ban someone

fast halo
fluid totem
#

Hello I have a question will I get a dm if I don't get accepted @stray marsh

left lake
mellow tundra
#

?ticket @languid lark

marble mantleBOT
#

Hey, @languid lark

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

fluid totem
#

Because I keep checking my dms everyday now haven't gotten any dm and he said they checked the application regularly @left lake

left lake
#

Then you most likely didn’t get accepted

fluid totem
#

Okay I guess I will need to play more Rustoria and after two months of playing I will apply again

frozen thistle
#

is there a way to get unbanned from rustoria server like a while back i got banned because i played with a cheater and ive been banned ever since and was wondering if i can get unbanned if not its fine

marble mantleBOT
#

Hey, @frozen thistle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

wispy loom
#

If you haven't already, you can make an appeal on the website as stated above

frozen thistle
#

ok thanks i did not know about that

lunar thorn
#

!p stupid young wit me

near halo
#

The ticket system doesn't work on rtg eu is there any admin i can dm and report them there

boreal zodiac
#

yo any admins on

#

cause there is a clan of cheaters that raided us and we f7ed them and used the ticket and got raided from them lmfao

wispy loom
boreal zodiac
#

ok

near halo
#

shit wrong channel

#

actually i do need support for shrek porn

red sluice
#

got banned for scripting and appeal denied sungl guess they think im too good

exotic thistle
near halo
#

olee you gonna help me or what bro pass the link

exotic thistle
zealous kettle
near halo
#

i neeed shrek porn and fast

red sluice
near halo
#

smh where can you find some good donkey and shrek today

#

ill go ask rustafied they might have some

exotic thistle
near halo
#

do you think rustafied might have some

solid girder
#

have found someone trying to scam people in the discord

twilit olive
#

hey i donated yesterday and i still havent my kits 😦

exotic thistle
exotic thistle
solid girder
#

they are using this server specifically to scam people

exotic thistle
solid girder
#

already done it 🙂

exotic thistle
#

yeah i appericate ty!

void condor
wispy loom
#

@elfin flare ☝️

near halo
#

i boosted the server

#

but its not givingm e the kit

wispy loom
near halo
#

no

wispy loom
#

It might take some time to sync

near halo
#

yesterday

wispy loom
#

All right, then an admin will likely have to check something in the back-end

#

Could you post your SteamID64 in case an available admin reads this channel?

near halo
#

76561197972135686

neat pumice
#

Checking ThumbsUporia

neat pumice
# near halo yesterday

This will be fixed for you now, please do /auth in game, then you'll have access to your daily supply signal with /kit booster 🙂

wispy loom
#

@void condor he's in waiting for support 🙂

twilit olive
#

im here

long edge
#

Hello - Anyone able to help me? I'd like to report someone

wispy loom
rotund verge
#

HOW DO APPEAL A BAN

wispy loom
marble mantleBOT
#

Hey, @rotund verge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

twilit olive
#

hey @void condor my kit is still not there and i want to ask you something

wispy loom
void condor
rotund verge
#

this server fucking sucks ive had to appeal myself like 5 times now

near halo
#

this server fucking sucks ive had to appeal myself like 10 times now

twilit olive
#

carrydave1

pallid rover
#

@near halo Thank you for your continued patience.

twilit olive
#

76561198318887453

near halo
#

wtf do you mean by that im still banned

raw lily
#

What is your steam ID?

rotund verge
#

it wont let appeal it says im not banned WTF

near halo
#

76561198283012645

near halo
raw lily
#

Looking into it

rotund verge
#

893081435

#

@raw lily where do i find my id

scarlet kindle
#

@real wolf I need an appeal please help

marble mantleBOT
#

Hey, @scarlet kindle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

wispy loom
runic bronze
#

When's this thing of DCing all the EU's at 00:30 gunna stop

scarlet kindle
#

special case i need to speak with an admin

worn sequoia
#

!help

wispy loom
#

Just appeal the usual way

rotund verge
#

@raw lily ? where do i find my id

scarlet kindle
#

i have been perma banned and it wasnt my fault

wispy loom
marble mantleBOT
quaint patrol
scarlet kindle
#

i cant submit one

#

it says final

rotund verge
#

76561198853347163 @raw lily here you go i wasnt hacking so i dont know why i was banned i respected all the rules

scarlet kindle
#

but i shouldnt be banned

#

never hacked once

pallid rover
#

If your appeal was denied then the result won't be changed.

scarlet kindle
#

it did for my friend

#

where the admins at

wispy loom
#

You have no option to appeal again, the decision is final

pallid rover
#

The admins are currently handling tickets and won't discuss circumstances related to appeal denial.

scarlet kindle
#

i need justice

pallid rover
#

Thank you for understanding.

rotund verge
#

how do i find if mine was appealed

pallid rover
#

Donkey you will receive a reply between 1 to 3 days.

rotund verge
#

1 to 3 days fuck this dude i did nothing wronf

#

wrong

raw lily
#

@near halo Can you join waiting for support?

rotund verge
#

cink and i are together and he is away from keyboard right now

raw lily
#

Can you join waiting for support then?

scarlet kindle
#

IVE BEEN ROBBED OF MY DIGNITY

shy wyvern
#

yooo whatt up the stranger!

rotund verge
#

im in

pallid rover
#

How are you Alfredo.

shy wyvern
#

im doing amazing how are you!

pallid rover
#

Living the dream.

meager tundra
#

@spare widget check dm bro

pallid rover
#

Working the support channel with Cael.

shy wyvern
#

oh cael here too????

#

what up!!

wispy loom
#

Hey 👋 what's up

placid epoch
#

yo my friend corn dog got banned for no reason

scarlet kindle
#

JUSTICE FOR CORNDOG

pallid rover
#

Thank you for your understanding.

scarlet kindle
#

REPORTED

#

#JUSTICE FOR CORNDOG

#

HELP ME

#

@real wolf WYA

#

i need a real chat mod

#

get this bozo outta here

hard pawn
#

hello any admins ?

wispy loom
#

Last warning to stop @scarlet kindle, including your buddies

#

You're banned and as it states in the appeal the decision is final

#

!appeal @hard pawn

marble mantleBOT
#

Hey, @hard pawn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

cunning steppe
#

Did I get banned if it told me "Go play elsewhere"? cause I just got banned and idek why....

minor matrix
#

how do i report people

pallid rover
#

!appeal @cunning steppe

marble mantleBOT
#

Hey, @cunning steppe

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

pallid rover
#

@minor matrix /ticket

cunning steppe
#

Is that a ban???

minor matrix
#

/ticket

marble mantleBOT
#

Hey, @minor matrix

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

cunning steppe
#

when it telse me to go else where?

pallid rover
#

You can still appeal your ban regardless.

#

Appeals take between 1-3 days.

near halo
#

yeo

cunning steppe
#

ok but im asking was i banned?

near halo
#

i bought a rank on the wrong server

pallid rover
#

We do not discuss ban reasons.

near halo
#

can i transfer it to the server im playing

#

@pallid rover

neat pumice
pallid rover
#

!vipissues

marble mantleBOT
#

Hey, @pallid rover

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

pallid rover
#

@near halo

cunning steppe
#

How come you can't tell me why i was banned?

near halo
#

so u guys cannt do it ?

neat pumice
pallid rover
#

You can if it was an incorrect purchase I believe.

near halo
#

i bought it 2mins ago, i meant to buy on 5x trio not just 5x its both us

pallid rover
#

@near halo

near halo
#

can u guys transfer i dont want refund or anything

pallid rover
#

If it was just purchased then you can get it transferred.

near halo
#

thank youu

#

can u do it rn? i got it like at 4:45 est

pallid rover
#

Luke is currently the man in charge of handling VIP transfers.

near halo
#

@balmy cypress this guy whos away?

pallid rover
#

Join waiting for support.

near halo
#

i cant tyalk

#

thanks

#

server just lagged agaib

runic bronze
#

Bro why are the EU's dcing off US main

near halo
#

rustoria us crashed for 4 of my mates again

#

main

#

5x bp

#

ok

placid siren
near halo
#

@void condor link in chat

#

i wanna transfer it to trio 5x us

#

where it is like 300 pop server one

#

can admin help me

#

say that again

#

thanks, i understand

wispy loom
near halo
#

thanks

near halo
wispy loom
near halo
#

it was due to server crash

#

like what

wispy loom
#

I understand your frustration but unfortunately we won't be able to help you with that

runic bronze
#

I lost 4 ak kits

wispy loom
#

Due to server crash?

runic bronze
#

Whatever is making EU's dc off US Main yes

wispy loom
#

Did it crash or did you get disconnected?

runic bronze
#

dced

#

happened 3 times today

wispy loom
#

Because Facepunch reported known server issues that cause crashes among all Rust servers

#

What is the disconnect message?

runic bronze
#

No, it's a server DC cause I'm EU

#

"timed out"

minor matrix
#

like legit need these guys banned man all they are dooing is fucking all the pvp up in the area cuz they got esp prefiring adn aimboting

runic bronze
#

They were testing this shit at like 5am a few weeks ago, but it still isn't fixed

near halo
minor matrix
#

@wispy loom yes

wispy loom
near halo
wispy loom
runic bronze
#

US Main

near halo
#

rustorian us main

runic bronze
#

It's been happening for over a month now

near halo
#

i have it clipped

#

i can stream it in discord

wispy loom
#

Could you DM me the clip? We still won't be able to give any loot back unfortunately but it might help with visualizing the issue

near halo
#

cant i just stream it?

wispy loom
#

I'm gonna contact the correct people for you to get it looked into

near halo
#

i dont want to cut it asf

wispy loom
#

Sure

near halo
#

thanks!

runic bronze
#

I'll help you, All 5 EU's in your team DC at the same time and say, "I just dced with 3 ak's on me"

wispy loom
#

Hm all right

near halo
#

sec @wispy loom

wispy loom
#

Appreciate you guys taking the time to talk on Discord though

#

I'll forward it now

near halo
#

my eu teamates keep on getting dced at 7:30 est every day whats up with that

runic bronze
#

This isn't a chat mod problem unfortunetely, so please get it to the higher ups asap rocky please 🙂

near halo
#

almost lost a fight because of it

#

pls figure out whats up with this ❤️ thanks

wispy loom
#

Thanks for letting us know guys ThumbsUporia

#

Apologies for the inconvenience

near halo
#

i think i didnt get the cliop

chrome trellis
#

can i get help

near halo
#

okay

#

i got disconnected along with mine 4 teammates

#

thanks too

wispy loom
chrome trellis
#

um

#

its alot can i just dm you?

wispy loom
#

Sure

near halo
#

@wispy loom if needed my friend clipped it aswell

wispy loom
near halo
late silo
#

/ticket

marble mantleBOT
#

Hey, @late silo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

copper night
late silo
copper night
#

!report

marble mantleBOT
#

Hey, @copper night

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

meager tundra
#

any admins i can talk to about a banlifting?

copper night
#

Don’t call out info on cheaters in the discord

copper night
marble mantleBOT
#

Hey, @meager tundra

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

meager tundra
#

no

#

its not like that

strong ravine
#

I already appealed on the website once for another ban which got denied, but I got unbanned as the ban was temporary I am banned again now and I can't make a ban appeal for the new ban

meager tundra
#

i was told to talk to an admin about it

copper night
meager tundra
#

yeah he told me to dm him about it today, but it dosent seem like hes active rn

copper night
#

Just send him a message and he will get round to it when he is free

strong ravine
#

I wrote a message, the person in charge did not reply
:/

copper night
strong ravine
#

thanks you

strong ravine
copper night
#

Just pick one but if your dming then be polite

#

Doesnt matter who they are all great at what they do

late silo
#

@copper night

#

Can I please get in a voice chat and screen share real quick

#

or send u a clip

copper night
#

I’m not on my pc rn but I’ll try my best to help

late silo
#

ok

near halo
#

WILL THOSE GLITCH USERRS WILL BE BANNED OR NO?

copper night
near halo
#

YEAH

#

THEy found no glitch abuse!

#

now they decided it will be funnier

#

if they will sit 8 deep with 2 ms 1000 feet up

#

and just spray everybody

copper night
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

lost 2 rows of mp5s

copper night
#

^

#

Read it please

near halo
#

i did

#

literally i got responded

#

they found no glitch abuse or anything

#

they are shotting 8 deep with 3 ms from the air

#

If they found no glitch abuse then thats that

#

wow

#

so they can float so high that we can barely see them

#

use an glitch which is obvious

#

and just do their shit?

#

BARRICADE camping 8 deep

copper night
#

!report @near halo

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

copper night
#

Wait patiently till your ticket is answered

near halo
#

i did get answered!

#

if admins think this is normal idk what isnt!

#

its 2h old photo

#

now they are 8 deep there

copper night
#

Tickets are handled in first to last order of reported

warped parcel
#

yo on the 3x us server theres some clan named oC they have prety low hours barely any games and have like 300m beam with ak i feel like they bought accs and are scripting and they even admited to using diablo

marble mantleBOT
#

Hey, @warped parcel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

prime bone
#

did you fill out a ticket saucy. if you follow the instructions above you can add that photo to the link

copper night
#

Don’t hackusate

#

In discord

warped parcel
#

its just kinda suspicicouse

copper night
#

Open a ticket

#

And report them

prime bone
copper night
#

Just don’t publicly report them

#

Where they can see

#

Also low chance admins will see it

prime bone
warped parcel
#

yes i did

hollow spear
#

i just got banned saying play elsewhere

prime bone
marble mantleBOT
#

Hey, @hollow spear

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

hexed lynx
marble mantleBOT
#

Hey, @hexed lynx

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

violet rapids
#

/ticket

marble mantleBOT
#

Hey, @violet rapids

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tepid mantle
#

/ticket

marble mantleBOT
#

Hey, @tepid mantle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

prime bone
marble mantleBOT
#

Hey, @violet rapids

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tepid mantle
#

i just got banned it says to play elsewhere

#

it wont let me sign in on steam for ban appeal

near halo
#

how do you link youtube and twitch?

hollow spear
#

on the website

near halo
#

neither work

tepid mantle
#

the website is broken

#

i cant sign into my steam

#

for ban appeal

near halo
#

Twitch says Something went wrong, Youtube says This App is Blocked

prime bone
#

website seems to be having some trouble right now, we are aware. try again after a little.

near halo
#

i've had this issue for over 2 weeks

tepid mantle
#

damn i have to wait for an appeal

#

@prime bone can u look into my ban??

prime bone
marble mantleBOT
#

Hey, @tepid mantle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tepid mantle
#

the site doesnt work

prime bone
near halo
#

also how do I just boosted, how long till im able to do the kit?

tepid mantle
#

/appeal

marble mantleBOT
#

Hey, @tepid mantle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tepid mantle
#

/ticket

marble mantleBOT
#

Hey, @tepid mantle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

prime bone
tepid mantle
#

<@&274971100184576010> can i message one of you to look into my ban

quaint patrol
#

Have you appealed?

tepid mantle
#

the appeal thing wont let me sign in

quaint patrol
tepid mantle
#

it keeps timing me out

#

u guys need to learn a thing or 2 from rustreborn

#

whoever banned me is a cunt

quaint patrol
#

The website is having issues at the minute, Please be patient. Hopefully it is resolved shortly.

vestal surge
#

Can i have a drag from support channel please

rose heath
#

needa admin

tepid mantle
#

good luck

quaint patrol
#

Someone will be with you soon 🙂

tepid mantle
#

donate to another server

rose heath
#

thank u jacob

vestal surge
#

Okay rthank you 🙂

rose heath
#

ben fuck off

vestal surge
#

ben shapiro stop hatin

rose heath
#

^

tepid mantle
#

suck my cock

rose heath
#

rustoria best

tepid mantle
#

both of you

#

funny

vestal surge
#

what better?

tepid mantle
#

dogshit server

quaint patrol
sudden copper
#

Rev

vestal surge
#

hello

sudden copper
#

How u doing today sir

uncut plover
#

2 people trooling at outpost cant leave bc they have me traped in a vent

sudden copper
#

Tf where is my donator tag

uncut plover
#

is there any way to get these kids banned

versed nebula
#

where do i make a ticket for going over team limit

marble mantleBOT
#

Hey, @versed nebula

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

marble mantleBOT
#

Hey, @versed nebula

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

versed nebula
#

i cant make it ingame im banned

drifting wren
#

!ticket

marble mantleBOT
#

Hey, @drifting wren

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

drifting wren
#

im banned in game i cant type ingame

near halo
marble mantleBOT
#

Hey, @drifting wren

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

regal field
#

I have a friend that joined and quit playing. How do I remove her and add my other friend?

hollow spear
golden barn
jaunty portal
#

Why my complaint was rejected and i didn't open it

prime bone
runic pilot
#

HELP

#

can i get a admin

#

pls

#

admin

near halo
#

I am not an admin but I can see if I can help

runic pilot
#

ya

#

@near halo

prime bone
torpid quest
#

my money was debited and a subscription was issued, although I did not agree to re-subscribe, but only for the first month, you need to cancel the subscription and return the money, for how much I did not use the service

marble mantleBOT
#

Hey, @torpid quest

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

marble mantleBOT
runic pilot
#

there a clan of cheaters on us 10x

tawdry jetty
marble mantleBOT
#

Hey, @runic pilot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

runic pilot
#

the clan is syt

tawdry jetty
#

Create a ticket in-game so a Admin can look into it.

runic pilot
#

they keep tripling us as soon as we peek

#

/ticket

marble mantleBOT
#

Hey, @runic pilot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

runic pilot
#

@prime bone 1 of there names are scripters sum

#

we live w17

prime bone
torpid quest
jaunty portal
#

My appeal was rejected. Why?

torpid quest
#

i canceled my subscription how to request a refund?

stray marsh
marble mantleBOT
#

Hey, @torpid quest

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

runic pilot
#

bro

#

we just got raided by cheaters

marble mantleBOT
#

Hey, @runic pilot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

runic pilot
#

I MADE A TICKET

sweet matrix
#

then wait

runic pilot
#

BRFOR\

#

FOR 10 MIN

sweet matrix
#

10 min isnt that long

runic pilot
#

WAITING

sweet matrix
#

just wait

torpid quest
#

it says that you need to contact, but how? send it to the mail, or is it necessary in the discord, how exactly?

near halo
#

You need to contact @balmy cypress through dms

torpid quest
#

Dms?

near halo
#

Message him

#

"DM" stands for "Direct message"

sage mortar
#

why did i get banned for group limit when i had two people

marble mantleBOT
#

Hey, @sage mortar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

subtle abyss
#

hi i boosted but dont have my booster kit

#

it says i need to donate

stray marsh
round geode
#

A troll in US Main Outpost being homophobic and generally toxic. Named "EvilGoblin". Please voice mute.

hollow spear
#

It’s rust

round geode
#

I know. And this guy is worst then the normal.

near halo
sage mango
#

hello i want to appeal but the website dosent let me login to my steam account

near halo
#

You should be able to as long as you have the correct email and password to your steam account

stray marsh
#

Our appeal site is offline. We are working on it.

ivory raft
#

!vuo

#

!vip

stray marsh
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

ivory raft
#

vip link?

sage mango
#

like i got banned for exceeding group but i was solo at the time i just got TC access from this base and i got banned i got like 4 VIP kits i dont want them to go to waste

sage mango
#

they just said its down

exotic thistle
#

but you have to do it later , since the site is down

#

yea exactly

near halo
#

i boosted the server a few hours ago but still don't get it in game

pulsar estuary
near halo
#

yeah

#

ive done it a few times

pulsar estuary
near halo
#

yeah

#

i have the normal discord kit

pulsar estuary
near halo
#

it doesnt say i do

#

says i joined tho

sick stump
#

hey is there a chance to get assistance of admin to remove tape recorders which were tossed at gates / walls and glitched inside structure ?

#

they doesnt seem to despawn at all

prime bone
sick stump
#

last one was inside gate model

#

we had to C4 own gate to pick it from inside unreachable zone

prime bone
sick stump
#

not yet will try somehow picking but most likely will be needed assistance

#

seems to be voice props bug

#

it seem to occur when server restarts

#

they land at ground level

prime bone
near halo
#

also im still unable to link youtube or twitch too

pulsar estuary
#

hey bud, you think you can give @near halo some assistance?

pulsar estuary
prime bone
sharp whale
#

ayo my bud and I raided this base like 8 hours ago

#

and shit still aint decayed and we on the 5x solo duo trio

stray marsh
stray marsh
marble mantleBOT
#

Hey, @near halo

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

sick stump
#

clearly seems that voice props recorders does bug and persist for days o_o

prime bone
sharp whale
lapis silo
#

Why am I playing with hacker for no reason

atomic hull
#

theres a kid doxxing and i have clips of it and put in a ticket can someone do something or support my shit please

#

@stray marsh

#

hello?

near halo
atomic hull
#

did

near halo
#

the proof ?

atomic hull
#

wont let me put my clips in it again to drag me so i can show u

near halo
#

just send the link

atomic hull
#

ok ill pm them

stray marsh
near halo
#

!ticket @round saddle

marble mantleBOT
#

Hey, @round saddle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

runic forge
#

!ticket

marble mantleBOT
#

Hey, @runic forge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

I would like to cancel my VIP.

near halo
marble mantleBOT
onyx geyser
#

what the actual hell is wrong with cargo

#

fix ur server

#

most stupid shit ever

near halo
#

Can you expand on the problem with cargo for me?

onyx geyser
#

me and my friend went to counter cargo and there is 0 crates or cargo containers to take cover behind it just empty

#

nothing on top

#

i just figured that is wasnt rendering for me but i guess the server jsut bad

near halo
#

Which server? And do you have any screenshots of the issue?

onyx geyser
#

yeah ill clip it

#

us 10x nobp

#

i cant ss it my gforce isnt on

near halo
#

@onyx geyser Sounds like that is normal for our modded servers, no containers or scientist on the top

#

All lootables should still be there though

onyx geyser
#

thats so stupid lmfao

tawdry jetty
#

That's how Cargo is on 10x @onyx geyser

#

If you don't like it and would like to see it added back feel free to let us know in #feedback-suggestions

#

😄

stray marsh
runic forge
#

is there any possible ban appeals

stray marsh
teal cedar
#

I’m wondering why my friend got banned for no reson for scripting and after one day he was denied even though he didn’t do anything

#

Loads of Russians reported him for it because they were mad and the admins on the server just banned him worth no evidence why do u let admins control servers if they don’t know how to run it

oak canopy
#

/report

marble mantleBOT
#

Hey, @oak canopy

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

oak canopy
#

/ticket

marble mantleBOT
#

Hey, @oak canopy

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

safe spear
#

/ticket

marble mantleBOT
#

Hey, @safe spear

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

safe spear
#

!appeal

marble mantleBOT
#

Hey, @safe spear

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

safe spear
#

@hushed finch

#

why cant i use the appeal link

tawdry jetty
#

Still down

#

No ETA on when it will be up

#

@safe spear

safe spear
#

what does that mean

#

@tawdry jetty

#

still doesnt work

#

H?

#

Like no one is helping me or explaining this shit to me

#

Not the ban for no reason, not why I can’t use the link for the appeal

#

And my base is gonna decay

near halo
#

where do i report someone?

civic tinsel
#

Where i appeal at

near halo
near halo
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
civic tinsel
#

how i get banned for doxing

icy linden
#

Hey guys, just fyi the appeal website is down

civic tinsel
#

tf i do

near halo
#

We are working on fixing the problem with the appeal website, please be patient and sorry for the inconvenience.

near halo
safe spear
#

@near halo i think it leads a lot of people got banned for no reason

civic tinsel
#

i just got banned for "Doxing"

#

with my teamate aswell...

safe spear
#

There was like 15people got banned in like 5 sec for hacking in us main including me

icy linden
#

I have never played on .co before, just logged on and it says "Playing with Hackers"

graceful cobalt
near halo
civic tinsel
#

thats what im saying

#

how did i dox?

#

im not capable of doing that shit doesnt that mean lagging servers out?

near halo
#

Im sorry guys, but u have to wait for the website to be up.

civic tinsel
#

where the admin that banned me

near halo
#

this is not the place to explain or talk about this, please wait for the website to be up and then u can talk with an admin.

safe spear
#

Can I get unbanning admin if I can’t do the appeal?

civic tinsel
#

yea where the admin at tho

safe spear
#

Cuz my base is gonna decay and it’s hard for solo player to restart on500pop

lavish token
#

!p thunder strike

#

fuxking bot

civic tinsel
#

!p snoop dog drop it like its hot

#

oh yeah the beats

#

ayo cream

#

how i change this song

#

shit aint bussin

#

can u do it for me

#

@near halo

#

!p snoop dog drop it like its hot for me please

lavish token
#

can i cream in you

near halo
#

Please if u dont need support use #general, thank u. @lavish token @civic tinsel

civic tinsel
#

ok

lavish token
#

!ticket

marble mantleBOT
#

Hey, @lavish token

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

civic tinsel
#

!appeal

marble mantleBOT
#

Hey, @civic tinsel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

civic tinsel
#

sussybaka

lavish token
#

@near halo can e talk in vc?

civic tinsel
#

my food is going to burn at this rate

near halo
civic tinsel
#

what loot do i get if i nitro boost

lavish token
#

i want to talk

#

why cant talk

near halo
near halo
marble mantleBOT
tough bane
#

L + R

icy jacinth
#

where is Luke!! and like most of the old staff

tough bane
icy jacinth
#

and what about the others

safe spear
#

@tough bane would u tell me who works on the banning and unbanning for us server

tough bane
safe spear
#

Ya Ik but may I know who that is?

short heron
#

what i need to do when im in ban for nothing.

copper night
marble mantleBOT
#

Hey, @copper night

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

short heron
#

thanks

tawdry jetty
short heron
#

i already had such a problem 5 months ago and i also wrote here then me admins wrote that it was a mistake and i will be unbanned

compact parcel
#

@safe spear dm me

pure sinew
near halo
#

When you put about 10 cassette recorders with earrape on then im your base when you go offline they become invisible but you can still hear the sound so you have a base with alot of earrape the whole time

keen egret
#

!ticket

marble mantleBOT
#

Hey, @keen egret

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

keen egret
#

/ticket cheater

marble mantleBOT
#

Hey, @keen egret

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sharp whale
#

can you fix these bases NOT decaying on the 5x

dense goblet
#

do server points persist through wipes?

near halo
dense goblet
#

so every two weeks, dope

near halo
#

First thursday of every month

dense goblet
#

oh so its not when bp wipe is?

copper night
#

First Thursday of each month or more commonly known as force wipe

dense goblet
#

alright cool

near halo
#

hey i think i got a cheater how do i speak to an admin

compact parcel
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

I got told to join the discord after i got wrongfully banned whats up?

hushed finch
#

@near halo Join Waiting for Support

near halo
#

Someone get this bot to shut up lmao

#

yes sir

light geode
#

lakk whats ure problem m8

near halo
#

yall hear me?

#

hold on

#

Now?

#

Can i type?

fresh ivy
#

how do i turn off unlimited ammo on the Training server

fossil igloo
stoic mist
#

/id/TripDoesDallas

void condor
#

!steamid

marble mantleBOT
neat pumice
#

76561199129955327

earnest isle
#

banned for sayn i hope u commit sudoku? what the fuck

copper night
#

!appeal

marble mantleBOT
#

Hey, @copper night

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

hey man i did boost server how to get the gift in rust server?

copper night
#

if you believe you have been falsely muted/banned read above ^

copper night
#

!link

marble mantleBOT
#

Hey, @copper night

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

stoic mist
near halo
#

i link is say that i get the permissions but i didnt get nothing

copper night
near halo
#

please help me

copper night
#

/ticket

marble mantleBOT
#

Hey, @copper night

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

stray sparrow
#

Hello admin i tried to make ticket in the game but i dont think it worked, is it possible i can speak with someone

copper night
stray sparrow
#

as in i hit /ticket list

#

and nothing comes up

#

just says there are no active tickets

copper night
#

did you submit a ticket correctly?

stray sparrow
#

im quite new to rust so forgive me if im being stupid, yeh i did "/ticket add" then my message

icy linden
#

😫

wispy loom
#

It should return that the ticket is created with an ID

stray sparrow
#

no, it did not

#

it just returned the same message as if i hit /ticket

wispy loom
#

Something might have gone wrong there, would you be able to try and make a new ticket please?

stray sparrow
#

yes i am doing it now

#

there is a space between the "ticket" and "add" right?

wispy loom
#

Yes, between ticket and add, and add and the message

#

A space

stray sparrow
#

oh nice it sent

copper night
stray sparrow
#

yeh thats different to what i received the last two times

copper night
#

now wait patiently

near halo
#

my team has ben banned? we dont have cheat

raven bison
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

stray sparrow
#

ye im good, im tryna see if an admin will help me because this group next to me were banned for cheating and would like HS me all the time and then raided me and took all of my stuff so im back to square one because of these cheaters. maybe they will let me have my stuff back hopefullty

raven bison
#

no we dont compensate

stray sparrow
#

oh

#

even though they hack and take everything from me, like i cant just go into their base and get my stuff back

raven bison
#

go ahead, but we're not doing anything to make that loot accessible

stray sparrow
#

oh ok

#

thank you then#