#support

1 messages · Page 1483 of 1

wispy loom
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Are you referring to a Steam account that got hacked, now has a ban on it, and you're playing again?

coarse sandal
#

i got my steam account back

wispy loom
#

Or are you referring to an account that's linked to you

coarse sandal
#

but i got banned from the servers

wispy loom
#

I see

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When did your ban appeal get denied?

coarse sandal
#

because they hacked on my account

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3 weeks ago

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sort of

wispy loom
#

Does it state that the decision is final?

coarse sandal
#

yes

wispy loom
#

Well then unfortunately it is what it says

coarse sandal
#

ok

wispy loom
#

Never know what might be possible in the future, but don't count on getting unbanned

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@obtuse wigeon do you need assistance or not?

obtuse wigeon
#

no

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im jamming out

wispy loom
#

Then please don't sit in the waiting for support channel as people will think you're not being helped

obtuse wigeon
#

🌛

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can you please change my nickname

tardy rivet
#

hi rustoria admins my friend was banned because he made a bad joke that was not right to say he was just going trough some things atm but he is better now so if u could get in contact with me i would like to try and get him unbanned

velvet harbor
#

@tardy rivet is scripting

obtuse wigeon
#

hhahhahhahahaha

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request denied

hybrid elk
#

Hi rustoria mod, i got banned for 1 hr for saying a bad word

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it has been over an hour and im not unbanned

velvet harbor
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iw as joking

wispy loom
obtuse wigeon
#

so you dont know how to count @hybrid elk ?

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im a good chat mod

hybrid elk
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i got a 1hr chat violation auto ban

wispy loom
hybrid elk
#

and its been longer than 1 hr

wispy loom
obtuse wigeon
#

so?

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you said a potty word 😦

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you deserve life in prison

hybrid elk
#

it has been like an hour and a half

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and it said a 1 hour ban

wispy loom
marble mantleBOT
wispy loom
#

An admin might be able to help you if you post your SteamID in here

hybrid elk
#

76561198449209112

#

thats my steam id

hybrid elk
#

@wispy loom whats poppin

wispy loom
#

Have you tried connecting again in the meantime?

hybrid elk
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yeah ive been trying

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i got banned at like 4:15 or so

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and its 5:50 now

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can you get a mod or admin to take a look?

wispy loom
hybrid elk
#

yeah i have been trying

wispy loom
#

I got something checked just now

hybrid elk
#

still no luck, just says you are banned from this server | Chat auto violation 1hr

wispy loom
hybrid elk
#

its been 2 hours already but it should work soon?

wispy loom
obtuse wigeon
#

i need support

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it doesnt let me screenshare

hybrid elk
#

chonk i said the f slur and got banned for almost 2 hours

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this is unfair:(

obtuse wigeon
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nice

hybrid elk
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it said a 1 hour ban but now the boys are running shit and im stuck being banned on a wednesday night

obtuse wigeon
#

nice

wheat crescent
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can someone help me i waited out my ban and now it is saying play elsewhere when i try to load into rustoria us small

hushed finch
iron forge
#

it says that i cant use shop until my steam profile is connected. the thing is my profile is already connected

near halo
#

Can someone help me please help me, im trying too appeal a ban that was applied unfairly can an admin dm me because it says my steam is not connected when i try

hushed finch
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

hushed finch
#

Try using Incognito mode and see if it works

near halo
#

still @hushed finch

glossy sage
#

fix medium man

hushed finch
# near halo

It sometimes takes a while to come up on our appeal website.

bleak gate
#

server still down?

thorn topaz
#

US Medium still downnnnnnnnnnnnnnnnn

wild dew
#

Any ETA on Med server?

bleak gate
#

fucking aye

quaint patrol
#

Its booting up, Please be patient 🙂

bleak gate
#

ok ty for the update

drowsy condor
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hurryy

bleak gate
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this man said hurry

near halo
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Think there’s an issue with the “3 man exceeding limit” legit got banned for no reason

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Are u allowed too kick people from ur clan and invite others and when they are off, can u kick them and reignite the other people?

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Cause I’m not sure how that’s exceeding the limit when there’s still just 3 people

void condor
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You can kick someone from your clan, and invite someone new. You cannot re-invite the person you kicked that wipe

near halo
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O

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Really wish I would have known that, I told the idiots this would happen. How long does the ban last for exceeding group limit @void condor

hushed finch
near halo
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Alright, appreciate that. Thanks for letting me know the reason for it, y’all have a good one

charred garnet
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Hello

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I have question for admin

limber brook
#

u give me ban 5 sec ago for what?

dusk oyster
marble mantleBOT
#

Hey, @limber brook

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

dusk oyster
#

it should tell you what your ban for when connecting to the rustoria servers.

limber brook
#

but i havent got the hacks

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can i appeal with the admins check my computer?

dusk oyster
#

no, fillout the ban appeal and the admin who ban you will review it in 1-3 business days and come to a conclusion from that.

shadow spade
#

how do i report someoen

dusk oyster
marble mantleBOT
#

Hey, @shadow spade

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

shadow spade
#

tyty

limber brook
shadow spade
#

@dusk oyster can i speak to an admin on discord? i cant use youtube to upload the clip

dusk oyster
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not sure

shadow spade
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how could i check

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because hes about to come raid me and hes a blatant cheater

dusk oyster
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just submit a report with as detailed amount of information as you can and the admins will check it out and spectate the player if needed.

shadow spade
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ok done 🙂

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will i get a message to ask me for the videos or?

dusk oyster
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not entirely sure

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depends on what they can get out of the report

shadow spade
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thanks

wheat crescent
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when i try to load into rustoria servers it says play elsewhere but i have already waited my 3 day ban

dusk oyster
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have you submitted a ban appeal?

wheat crescent
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yeah twice

dusk oyster
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how have you submitted one twice?

wheat crescent
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well it was one time for a different thing i ahve only submitted one for the play elsewhere thing

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have

dusk oyster
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have you gotten a response for the play elswhere one?

wheat crescent
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yeah it said it was declined

dusk oyster
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if it was declined the ban is final and will be staying

wheat crescent
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ok do you know y tho

dusk oyster
#

why you were ban or why it was declined?

wheat crescent
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why was i banned

dusk oyster
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no

wheat crescent
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ok thanks for the help

foggy crest
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So if i have evidence of someone using racial slurs on voice chat?

devout terrace
#

rustoria=worst mods/support in the world

foggy crest
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like video evidence

dusk oyster
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voice chats are not moderated

devout terrace
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@foggy crest ur a monkey for that one u snitch

foggy crest
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Not much of a snitch if the offence is towards me

wheat crescent
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thats why i got banned for the three days tho then when my ban was up i could not play

devout terrace
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feel bad for u

foggy crest
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SO I can just yell slurs at people and not face any consequences

dusk oyster
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voice chats are not moderated because videos can be manipulated

wheat crescent
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something happen to me i got perm banne

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banned

foggy crest
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Well I only used OBS'd

marble mantleBOT
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:ok_hand: temp-muted Lemon_Juice#8276 for 6 hours (Homophobia)

dusk oyster
#

please dont recreate what you said leading to your ban/mute

foggy crest
#

I guess ill have to take matters into my own hands then

crisp ridge
#

any staff available? we jus absolutely fckd by a kid with aimbot

near halo
marble mantleBOT
#

Hey, @crisp ridge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

crisp ridge
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i made one in game, nobody has taken it yet

near halo
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An admin will look at it as soon as they can, you’ll just have to be patient for the time being

terse gate
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how do you respond to an ingame ticket?
they replied to me asking me to reply but I dont see a reply command and /ticket reply <ID> didnt work

shadow spade
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same

dreamy wolf
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i got banned for come what this mean ?

stray marsh
stray marsh
green granite
#

@dreamy wolf

stray marsh
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@wheat crescent I'd suggest not doing that

steel egret
#

yo irish i got banned for group over but i got banned on offical servers too even tho u can have zergs on there lol?

near halo
#

Is there a way to find the seed for the up and coming wipe?

stray marsh
stray marsh
kind heron
#

irish i messaged u can u reply?

iron forge
#

there are kids shooting through walls on zeus 5x. the offenders steam id is 76561198136212102

near halo
marble mantleBOT
#

Hey, @iron forge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

stray marsh
marble mantleBOT
#

Hey, @iron forge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

harsh fox
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this happened loading in

unknown.png
#

waiting in que again but do i download map?

tawdry jetty
marble mantleBOT
#

Hey, @harsh fox

If you are received the Disconnection message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

raven bison
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@harsh fox You are likely running low on disk space and you will not be able to join until you clear some space

harsh fox
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yeah that seems to be it

raven bison
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Yeah, if you see "Win32 IO returned 112" most of the time its low disk space

harsh fox
#

thanks

spiral drift
#

is there a report channel

compact parcel
marble mantleBOT
#

Hey, @spiral drift

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

spiral drift
#

doesnt work

#

on the rtg i know some guy that was in my old clan that was fucking cheating his balls of and got banned mid PAT scrim. he has a gameban obviously and i do not believe he has reinstalled steam to clear the linked accounts. he is not the brightest. if the ticket would work then it would be nice

stray marsh
lone agate
#

i dont have access to the s points menu or can use the steam kit even tho i followed and was able to use last wipe

near halo
lone agate
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it only shoes discord and booster

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shows*

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it has worked now ty

near halo
#

!appeal @final pond

marble mantleBOT
#

Hey, @final pond

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

!appeal @hushed holly

marble mantleBOT
#

Hey, @hushed holly

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

lone agate
#

how to message other players?

near halo
#

I payed for airdrops but never got them... help!

#

@marble mantle

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@spare widget @neat pumice

void condor
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@near halo Can you hop in waiting for support

near halo
#

@void condor im in

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thanks!

woven tree
#

Hello! EU LONG dont work?

tawdry jetty
woven tree
#

server do not work

tawdry jetty
fringe aspen
#

yo

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cheater is lose on ur servers 76561198386059205 im streaming watch my stream he is actually rage hacking <@&274971100184576010>

marble mantleBOT
#

Hey, @fringe aspen

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

compact parcel
fringe aspen
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yes

compact parcel
#

ticket id // server?

fringe aspen
#

f7'him a while ago

#

rustoria main

compact parcel
#

You need to type
/ticket add Name is hacking

fringe aspen
#

4176

compact parcel
#

Or something similar to that, F7s send the info to facepunch, but using /ticket reaches the admins directly

fringe aspen
#

yeah but damage already done

candid panther
#

Then your report will prevent more damage if he is cheating good job sir not all heroes wear capes

compact parcel
#

If you created a ticket earlier, we would have been able to investigate earlier

compact parcel
#

feel free to dm me the links

lone spoke
#

eu mian is the time to wipe in Singapore

candid panther
stable niche
#

When to wipe the eu mian server?

hallow stump
near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

@compact parcel can u help me

final glade
#

the ticket ingame is not working

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and there is a blatant esp'r on US long

jagged flume
#

/ticket

marble mantleBOT
#

Hey, @jagged flume

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

jagged flume
#

what reward i can get if i boosted the server?

compact parcel
marble mantleBOT
#

Hey, @final glade

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

lone sinew
#

hi ive been disconnected from rustoria ukn hacking?

steel egret
final glade
#

yea

lone sinew
steel egret
#

it aint working

final glade
#

its not working ingame and i need help this guy is blatant

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at night he is popping heads just cause we countered em yesterday

lone sinew
#

im not hacking but im kicked?

final glade
#

we need admin support or this guy is gonna destroy the whole server

lone sinew
#

!ticket

marble mantleBOT
#

Hey, @lone sinew

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

final glade
#

/ticket

marble mantleBOT
#

Hey, @final glade

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

lone sinew
#

/ticket im playing on nividia geforce now and ive been kicked for hacking can i please get help?

marble mantleBOT
#

Hey, @lone sinew

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

lone sinew
#

I FUCKING CANT IM FUCKING GETTING KICKED

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someone please help i play the us ukn every day and im kicked for hacking and i think its because of my nividia geforce now

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my dms are open for responses

steel egret
#

it wont be

lone sinew
#

then why am i kick bruh

steel egret
#

u must have a script of some other game

lone sinew
#

i dont hack

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ahhhhhhhh i do

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what do i do then

steel egret
#

is it a vac ban

lone sinew
#

idk

#

how do i tell

steel egret
#

look on steam

dense lynx
#

!appeal

marble mantleBOT
#

Hey, @dense lynx

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

steel egret
#

account

lone sinew
#

no it isnt

#

the script is for roblox

steel egret
#

can u go on other servers

lone sinew
#

so yea it shouldnt have anything to do with steam

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but im not hacking bro

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can we call i can screenshare

steel egret
#

ye but the anti cheat detects a script

lone sinew
#

im not hacking i can get multiple people to verify it

#

i play the server every single day

steel egret
#

do an ban appeal then

lone sinew
#

where

dense lynx
marble mantleBOT
#

Hey, @lone sinew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

steel egret
#

im not an admin lol

unborn tendon
#

anyone know .com seraver's discord

dense gale
#

hi guys

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<@&778754292478771201> rustoria eu long guy 500 hours full cheat from chienese zerg 200 meters 3 headshots every time

final glade
#

yea on us the same

unborn tendon
#

hello

final glade
#

cringe esp

dense gale
#

pls any admins buy him

near halo
#

do /ticket in-game and you will see a list of commands, that's the correct way to report

dense gale
#

ban this guy and his teammates pls

final glade
#

@compact parcel can you help me please?, youre ingame command is not working

near halo
#

is /ticket really not working?

final glade
near halo
#

strange

final glade
#

not on us long

compact parcel
#

./ticket add name is hacking

wispy loom
#

Don't call out cheaters please, make a ticket

final glade
#

i did

unborn tendon
#

anyone can give a .com server's link

final glade
#

if you type ./ticket add hacking nothing happens

dense gale
marble mantleBOT
#

Hey, @dense gale

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

compact parcel
marble mantleBOT
#

Hey, @dense gale

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

final glade
#

im sorry but please stop just texting the command man its not working

compact parcel
#

I have someone checking to verify if the ingame command is not working for them as well, and will have it fixed soon

final glade
#

alright sorry man im just in a bad mood

#

this guy is so annoying

compact parcel
#

I am unable to help atm, My pancakes just got here, but if it isnt addressed after that, ill gladly look into it

final glade
#

alright man just hope to get some help

wispy loom
#

Feel free to join waiting for support @final glade

#

We can see what's going wrong as it's working for me

final glade
#

alr

wispy loom
#

!steamid @lone sinew

marble mantleBOT
near halo
#

/appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

neat folio
#

/report

marble mantleBOT
#

Hey, @neat folio

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

I need help

#

i blue screened on cargo and now im stuck floating in the air

#

cant f1kill or move

near halo
#

Unknown wire type 4 help

nova marlin
#

I just bought the vip, and it was ban when I entered the server. I requested to unblock it

#

vpn ban

exotic thistle
marble mantleBOT
#

Hey, @nova marlin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

nova marlin
#

Yes, I have filed an appeal

lyric zenith
#

One message removed from a suspended account.

sullen cove
#

On the 10x you get a supply drop and a extra /s point

exotic thistle
marble mantleBOT
lyric zenith
#

One message removed from a suspended account.

valid zealot
#

Hello, is there a.CO administrator available? I need some help

tacit current
valid zealot
#

You can't help me, I'm being hacked by VPN

wispy loom
#

He probably got banned for using a VPN ^
(I spoke to him in direct messages)

lilac nova
left trellis
#

im so fucking mad

#

ive been banned bc some1 false accused me of irl threats

wispy loom
left trellis
#

@wispy loom i need support

gritty cosmos
#

Vip doesnt seem to be working,

#

Just bought but still in a 338 player queue

sturdy seal
#

My vip is not working

lilac nova
gritty cosmos
#

It is, it let me load in while being in queue. It was consistently flicking between Queue and warming prefabs. And then oncei got in i got kicked. So retrying, new bug i've never encountered before i guess.

lilac nova
oak kestrel
#

/TICKERT

autumn shoal
#

I need a admin/mod

lilac nova
marble mantleBOT
#

Hey, @oak kestrel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

lilac nova
autumn shoal
#

i need to appeal a mute and report a player

lilac nova
marble mantleBOT
#

Hey, @autumn shoal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

lilac nova
oak kestrel
#

VPN BAN

lilac nova
marble mantleBOT
#

Hey, @oak kestrel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

storm sonnet
#

can i appeal a ban

#

!appeal

marble mantleBOT
#

Hey, @storm sonnet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

exotic thistle
ivory hearth
#

p sure the games bugged or some shit

#

im stuck in blue room in water

#

door wont open

mental leaf
ivory hearth
#

ah

#

im just incredibly stupid

mental leaf
#

Happens to me as well

fallow vault
#

any admin for help ?

wispy loom
uneven juniper
#

need some help if any1 knows how to get an admins help lmk

quaint patrol
uneven juniper
#

bought vip for the wrong server 😦

#

i feel really dumb

#

if im talking to the wrong person im really sorry

lilac nova
uneven juniper
near halo
#

Unknown wire type 7

#

help

junior horizon
#

/ticket

marble mantleBOT
#

Hey, @junior horizon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

junior horizon
#

Oh

near halo
#

Why is there a glitch when you trying to build "to close to another building" but its not building there that is to "close"

#

Or that the roof gets stability 10 when all the rest have 40-60.

wispy loom
near halo
#

Then you remove it and its 50 stability after

wispy loom
#

Feel free to join waiting for support to show what you mean, I might be able to help

near halo
#

YE sure

#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

How I can talk with admin?

#

I wanna unlink my discord because use new one from months and so...

#

I need to open ticket but idk how to do it...

wispy loom
#

I'll make a manual unlink request for you

torpid sleet
#

Salam Alikum,

May this message find you in peace.

I was asking people what they knew about my home country, Pakistan, and when they answered publicly they got muted for six hours. As a frequent rustoria player I was not aware of my home country, Pakistan being an offensive term to talk about. Why can't I bring awareness to specific situations that plague my homeland. I find that a ban for 3 days for mentioning the name of my country is an insult to my nation and my people.

Salam,
Taher

#

Why are we marginalized by rustoria's racist policy against us as Pakistanis?

wispy loom
torpid sleet
#

But I am a person of Pakistani descent.

#

and I used the term Pakistan and Pakistani

torpid sleet
void condor
#

Hi there Mach. Rustoria is not racist in the slightest. The word is blocked by another word that is used for insulting people. You're very aware of this by your multiple attempts of baiting people to say the word in game chat. Now I suggest you take the warning for baiting people to say it that you received and move on.

torpid sleet
#

I'm highlighting an inefficiency in your system. I was asking people trivia questions about my nation, Pakistan, why would that be even remotely considered "baiting" I would understand baiting people to use racist terms. But it remains that the use of Pakistan / Pakistani shouldn't even be considered a ban-able offense. I will not take this as a warning as I have not done anything wrong. To admit to such a thing is an insult to my nation. Please to see this from my pov. Imagine as a Pakistani, you try to do a small trivia game to see how much people know about your homeland to win an in-game item. As a Moderator you should take all variables into consideration.

void condor
#

Shall we look at your previous history of the words you have used, and the word which you used as well? The one word we block as it's a derogatory word against people. You also received a mute for using such a word, you continued to then get a 10 minute ban again for baiting players to use such a word. After such you decided to start baiting people telling them to intentionally say it in public chat. If your true intent was for "Trivia" you'd have taken that response via a pm, which in all cases you didn't.

#

!mute 475081610094706708 4d Matching in game ban.

marble mantleBOT
#

:ok_hand: temp-muted Machbous#3861 for 4 days (Matching in game ban.)

harsh scaffold
#

Hi, my VIP isnt working for rustoria EU small. i played it on force wipe and its queueing me everytime i try and connect

void condor
#

Hop in waiting for support

harsh scaffold
#

76561198094246014

tough berry
#

hello, I'll be filing a lawsuit against this server soon. Please get a lawyer.

#

Your racism against one nation singled out is insulting and unfit of adults like yourselves.

#

jk lmao relax

void condor
#

It seems you also like to bait players as well, maybe you should follow your friend as well?

winter hill
#

hey i got banned on rustoria 5x solo/duo/trio and i got banned for exceeding group limit of three but the title says trio in it and we were only a group of 3

near halo
marble mantleBOT
#

Hey, @winter hill

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

jagged halo
#

eu medium servers

#

are they down ?

chilly crest
#

When does US Main wipe?

muted kelp
#

ive just been banned for exceeding group limit can we get unbanned because we killed a sleeper with a code on a note and we raided him before we saw the code but we used it on the front door to see if it was true

keen marlin
#

'ive just been banned for exceeding group limit can we get unbanned because we killed a sleeper with a code on a note and we raided him before we saw the code but we used it on the front door to see if it was true' Me his teammate did the exact same stuff to get auto banned

muted kelp
#

!appeal

marble mantleBOT
#

Hey, @muted kelp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
jaunty portal
#

Hello, why would I be forbidden to play eu mian if I didn’t open it?

near halo
#

!appeal @lapis moth

marble mantleBOT
#

Hey, @lapis moth

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

jagged halo
#

I've got some questions to ask

near halo
jagged halo
#

well, its hard to explain, but I joined the server like 30-40 mins ago... my friend and I went to outpost and we manage to do a play on some russian dude, and got like a full kit and 3k scrap + a lot of other stuff

#

and I've played rustoria servers the entire week

#

and I've never time outed randoml

#

I've been unable to join the server for 30 mins now

#

and im afraid that my loot will despawn

#

one moment

deep goblet
#

can i speak on voice with an admin?

wanton hawk
#

Any admin online?

near halo
#

im not an admin but i will try to help u all in a second.

hard pier
#

ADMIN

wanton hawk
#

We're on voice channel

hard pier
#

if i get kicked from my clan and than they make a new one and invite me back, will that still be team cycling

deep goblet
#

ElCharlyy

#

@👽El Charly👽#6212

lucid wren
#

Yo

#

I am banned for hacking?

near halo
marble mantleBOT
#

Hey, @deep goblet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

livid tapir
near halo
marble mantleBOT
#

Hey, @lucid wren

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
trim valley
#

!appeal

marble mantleBOT
#

Hey, @trim valley

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

digital gulch
#

if im about to team cycle and to avoid doing that i make a new team, is that still team cycling?

near halo
#

!appeal @final pond

marble mantleBOT
#

Hey, @final pond

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

digital gulch
#

XcreamX can u help?

jagged halo
#

if you could be so kind and move and @noble spruce in a call when you've got time

digital gulch
#

or WauterZ

#

?

eternal cedar
#

cant connect to any of your servers for ban evasion even thou im not evading bans

exotic thistle
jaunty portal
#

Hello. Why is my above rejected? I didn’t open the hang-up. Why is this happening?

eternal cedar
near halo
exotic thistle
jaunty portal
#

Hello

eternal cedar
trim valley
#

Hello I got banned on eu long for chat, I cant appeal. I wanted to write a shortcut to a friend.

jaunty portal
#

I raised the above and rejected it. I didn’t open the hook. I hope someone can help me and check my computer.

near halo
jagged halo
#

im in need of an admin @ me when you're available

dense ridge
#

hello rustoria

#

what is problem

junior cobalt
#

WHEN WHIP? WHEN WHIP? WHEN WHIP? WHEN WHIP? WHEN WHIP? WHEN WHIP? WHEN WHIP? WHEN WHIP? WHEN WHIP? WHEN WHIP?

sharp vine
marble mantleBOT
#

Hey, @junior cobalt

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force

wooden surge
#

Who can I contact about subscription / store

sharp vine
sharp vine
near halo
#

WHY IS THE SERVER STILL NOT UP?!?!?!? 😡😡😡😡 ITS BEEN 15 MINUTES WHATS THE HOLD UP

waxen moat
#

what is the connect thing for f1 for rustoria us main

boreal notch
#

i got banned !!!!!!!!!!!!

#

wtf !!!!!!!!!

meager arch
#

lol

#

TRASH

boreal notch
#

rude.

sharp vine
marble mantleBOT
#

Hey, @boreal notch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

boreal notch
#

yo i lied

waxen moat
#

thats what happens when you're a pedo gax

boreal notch
#

im not banned

meager arch
#

DAMN

sharp vine
waxen moat
#

thanks daddy xxx

#

@sharp vine

#

daddy what's the hold up? @sharp vine

sharp vine
waxen moat
#

nvm

jaunty portal
#

Why

solar sleet
#

Admins are working on fixing the problems! Please remain calm ❤️

mystic pecan
#

hurry the fuck up

wooden surge
# sharp vine whatsup

Think it's a Luke related question if you can get in touch with him I would be thankful

quartz galleon
#

i dont have a donator roll ;-;

mental leaf
marble mantleBOT
#

Hey, @quartz galleon

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria Link

Link your accounts with Rustoria for rewards!

quartz galleon
#

ty

trim valley
#

Hello my ban expired but im still banned

raven wren
#

hey how do i check to see if my vip is still good

exotic thistle
raven wren
#

ok i see were i bought it but i have nothing under subscriptions do i have to active it somehow

wispy loom
devout canyon
#

im on 3x no bps eu and there is 2 clans teaming

#

is that allowed?

wispy loom
raven wren
#

yeah it hasn't it expires on 9-4-2021 but i have been in que for over an for like 25 mins and wanted to make sure i had vip still

wispy loom
#

So if they are two groups of 3 for example this would be allowed

devout canyon
#

okay so there is 6 in this clan

wispy loom
devout canyon
#

and they are teaming with 5 man

wispy loom
#

So you can make a ticket in-game with /ticket in-game (this shows all ticket commands)

#

/ticket add Group 1 (name1, name2, name3) and Group 2 (abc, xyz, 123, 456) are teaming as an example

devout canyon
#

ok done thank you

fringe aspen
#

is exploiting bannable on rustoria ?

raven mist
#

Yes

fringe aspen
#

can i dm u ?

raven mist
#

Sure

proven peak
#

do you guys accept payments for vips from visa giftcards? im entering in my info and its saying itsincorrect

wispy loom
#

@potent oyster I'll get with you shortly

wispy loom
#

!appeal @paper forge

marble mantleBOT
#

Hey, @paper forge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

blazing hamlet
#

@marble bone

#

!appeal

marble mantleBOT
#

Hey, @blazing hamlet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

marble bone
tawdry jetty
marble bone
#

Thanks

pure sinew
#

Hey could I get reputable role please

hard sigil
#

i think he deserves it

near halo
hard sigil
#

#general please @near halo doing ur job ur welcome

#

sorry

pure sinew
mighty granite
#

is eu main lagging or it's just me ?

finite parcel
#

Hi, ticket pls

pulsar estuary
#

!ticket @finite parcel

marble mantleBOT
#

Hey, @finite parcel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

finite parcel
#

!ticket

marble mantleBOT
#

Hey, @finite parcel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

pulsar estuary
spare widget
#

@pure sinew Sorry but no 😦 Hope you have a good day otherwise though

#

Just getting you an answer so you're not left hanging

pure sinew
#

it’s fine though your nice zenzen

spare widget
#

Thank you heartoria

pallid rover
#

I taught Zen everything he knows.

random swallow
#

!ticket

marble mantleBOT
#

Hey, @random swallow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

random swallow
#

/ticket

marble mantleBOT
#

Hey, @random swallow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

low dock
#

how long can you sleep in safe zone cause i gotta get off

dusk oyster
pure sinew
dusk oyster
#

Oh yeah true I guess it’s 1k

pure sinew
#

no?

low dock
#

can you sleep in safe zones

exotic thistle
dusk oyster
#

Only for 30min

pure sinew
#

Dedicated player role is 2K on a single rustoria server, reputable is admin in another community, ex rustoria admin or large following on social media

dusk oyster
#

Then outpost will kill your body

visual spruce
#

BRO

#

1 hacker in x14

exotic thistle
visual spruce
#

ready 🙂

exotic thistle
#

cool , admins would look into it ASAP

visual spruce
#

OK thank you so much

shy wyvern
#

@real wolf 3 months ago....can i reappeal? the glitch has to be patched by now.

unknown.png
real wolf
#

Yeah it sure is!

shy wyvern
#

can i reappeal or was that a bait lmao

real wolf
#

You can re-appeal, let me check your ban real quick!

shy wyvern
#

where can i?

real wolf
#

I'll double check your ban and I will get back to you!

shy wyvern
#

ok thanks

stray nebula
#

I need to talk to an admin in vc

near halo
#

i need to talk to an admin

unique dew
near halo
#

i got banned for exceeding the group but we were getting to get rid of one of the players cause he never plays so i could

normal swallow
#

wtf happend now i jumped in to the water and got kicked for inside terrain violation?

unique dew
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

lethal kestrel
#

how do i find my friends steam id to gift him vip

stray marsh
marble mantleBOT
lethal kestrel
#

i cant just look him up and give it to him?

#

i kinda want to surprise him

near halo
#

need help regarding a ban just now on my teammate, @stray nebula and I are waiting in support channel, a moderator told us it would be best to type a message in here about the situation and wait in the support VC

shy wyvern
#

@lethal kestrel go to ur friends profil and under library is their ID

near halo
#

he is not game banned, and we have been playing rustoria servers for a while now. I have vip on 3 different servers and he has vip aswell. We do not cheat and need to speak to an admin, only he is banned right now. Ty for any help.

stray marsh
stray marsh
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

we are working on that currently, would it be beneficial to wait in the VC as a bonus do you think or is that pointless? We have VIPs running and it's wipe day so ideally we'd like to play. I understand many people do cheat and come in here to lie but I have seen people false banned and unbanned in the past on here. Willing to do whatever to prove he is legit

shy wyvern
#

he that insane?? lemme see some clips

lethal kestrel
#

i think i got it

stray marsh
near halo
#

ok TY

#

appeal will be in soon

stray nebula
#

Its been 30 mins but it says "You don't seem to be banned" any admin help with my appeal?

stray marsh
real wolf
# shy wyvern ok thanks

You have been unbanned, please wait up to 5 minutes before trying to connect to the servers.

shy wyvern
#

cheers bro

#

@real wolf owe ya one!

real wolf
#

😊

rotund eagle
#

How to auth?

stray marsh
marble mantleBOT
#

Hey, @rotund eagle

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria Link

Link your accounts with Rustoria for rewards!

atomic marsh
#

did they delete the trio vanilla biweekly server?

stray marsh
scarlet tendon
#

how i do report a cheater

stray marsh
marble mantleBOT
#

Hey, @scarlet tendon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

languid terrace
#

legit, every wipe the server crashes

#

lmao

tawdry jetty
vast knoll
#

!ticket

marble mantleBOT
#

Hey, @vast knoll

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

vast knoll
#

MAN

#

FIX UR SERVER BRO I LOST A HELI AND 2 INVENTORIES OF CARGO LOOT MAN

#

HOW AM I GONNA GET IT BACK NOW

#

GOT SET BACK AND DIED WHEN UR SERVER CRASHED THIS IS SUCH BULLSHIT

tawdry jetty
vast knoll
#

BRO I DONT CARE WHO CRASHES OR HOW

#

HOW DO I GET MY LOOT NOW

tawdry jetty
vast knoll
#

ofcourse he doest

#

bullshit i pay for vip and give you guys money monthly for what shit experience and crashes

tawdry jetty
vast knoll
#

and so what i lose my shit in game that i grind

#

insane epic

tawdry jetty
vast knoll
haughty scarab
#

Im trying to buy the vip with my card that has $30 on it and it isnt working.

elder ledge
#

anyway i can cancel a reoccuring payment?

stray marsh
marble mantleBOT
elder ledge
#

the ui is different

#

doesnt take me to that page @stray marsh

stray marsh
elder ledge
#

im on donate now

sudden copper
#

yo

#

need a drag

spice sun
#

How do i request a refund on the wipe pass

tawdry jetty
marble mantleBOT
#

Hey, @spice sun

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

rocky needle
#

how do i upload a clip via ticket?

spare widget
#

@rocky needle You can include a link in with your ticket, normally to an unlisted YouTube video or Streamable

#

The tickets are in-game "/ticket add (your report with a link if you'd like)"

tepid osprey
#

THERES A SPEEDHACKER zeus 5x i can send the vid

tawdry jetty
marble mantleBOT
#

Hey, @tepid osprey

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

loud egret
#

how to check stats

spare widget
feral iron
#

!Ticket

marble mantleBOT
#

Hey, @feral iron

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

gloomy zephyr
#

@compact parcel i think i was banned last night and told to come to discord

#

my ign was Ken

atomic hull
#

i have a kid cheating and clipped it

exotic thistle
atomic hull
#

ok do u need the id

#

or number

compact parcel
#

ill be there in a second

exotic thistle
#

steamid and also you can attach your clip aswell!

atomic hull
#

it wont let me attach the clip can i show u in support

exotic thistle
civic tinsel
#

can someone get banned for calling me the n word

near halo
#

In voice chat?

civic tinsel
#

yea

#

he said it like 5 times

near halo
#

Unfortunately we do not moderate voice chat. If it is bothering you I would recommend turning off voice chat momentarily

civic tinsel
#

he told me to cut my dick off

#

is there a /mute

earnest patio
#

If it was voice chat, then no.

#

If it was in game, and he was being racist, then yes.

#

in game chat*

atomic hull
#

its not letting me do anything besides open the clip

tough bane
#

You either need to upload it to youtube or streamable (I recommend this one) and then attach the video link on another ticket.

knotty shoal
#

I have a ticket 72/73, can someone hop in a vc with me

#

Ugly Dad on 5x

#

Zeus'

stuck pendant
#

where i can report a hacker?

near halo
#

!ticket @stuck pendant

marble mantleBOT
#

Hey, @stuck pendant

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

copper flare
#

Acquired rust games

tough bane
atomic hull
#

can i just show u the clip im getting really mad

#

my shits not working

tough bane
atomic hull
#

i cant join a vc with you and show u?

tough bane
astral crescent
#

Hello, I have a ban on your server. let's solve this issue

marble mantleBOT
#

Hey, @astral crescent

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

wanton turret
#

i have glitched few times ,, 2 times i was able to see staches

#

2 wipes ago was a bug i lose my staches now i find haha

#

@near halo

astral crescent
#

@surreal ridge please see my appeal. you got me banned for nothing

#

I have a wipe flying right now

woeful geode
#

<@&274971100184576010> there is a Truck glitched out front of my base and its making it so i cant build

stray marsh
woeful geode
#

its near the road we hit the barrels and such on it and now i just wont despawn and its making it so i cant finish my walls

stray marsh
#

These will remove themselves after a period of time, removing the barrels does not automatically despawn a junk pile

woeful geode
#

its been like 30 min just seems kinda odd never seen one stay up for so long before

#

the ones we hit around it have despawned and this one is not

sturdy seal
#

Eu main is down @stray marsh

stray marsh
woeful geode
#

nvm just went down !!!

stray marsh
#

Ahh, perfect

fluid sable
#

how to make a ticket for cheat on rustoria eu main if cheater has changed nickname

marble mantleBOT
#

Hey, @fluid sable

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

woeful geode
#

thank u

tough bane
fluid sable
#

thanks

novel ledge
#

eu main not coming back?

fluid sable
#

/ticket

marble mantleBOT
#

Hey, @fluid sable

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

stray marsh
#

We are looking into it now @novel ledge

#

It is reloading as we speak

deep hearth
#

hello admin

wanton turret
#

<@&274971100184576010> there is a bug or glitch i can see stashes ,, do you know about it ?

novel ledge
#

never had that issue my self lmfao

deep hearth
#

Why can't I submit a ticket on the website

stray marsh
deep hearth
#

bans

hard grove
#

!ticket

marble mantleBOT
#

Hey, @hard grove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

stray marsh
deep hearth
#

My friend and I have tried, but the URL cannot be submitted

#

YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

#

But me and all my friends show this

#

All accounts

novel ledge
#

take the hint

wanton turret
#

@stray marsh this 3rd i ask about if you know about any stach glitch ,, i may find more,, and i dont want to be banned for that

stray marsh
stray marsh
hard grove
#

@stray marsh

#

Found a cheater

stray marsh
marble mantleBOT
#

Hey, @hard grove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tough berry
stiff stag
lilac nova
mild wedge
#

I know that you get a que skip with vip but what do yhou also get or is that all

near halo
stiff stag
mild wedge
#

ahh ok I was curious cuz i bnought it and i wanted to know what i got cuz i know that you get skinbox on a lot of servers so ty for answering quickly

pine yoke
#

@stray marsh @zealous kettle @neat pumice @hushed finch @compact parcel @spare widget i got proves of someone cheating

#

need u to join the suppor channel please

#

anyobody

lost mirage
#

just wondering what time rustoria us medium wipes?

near halo
marble mantleBOT
#

Hey, @pine yoke

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

compact parcel
wooden surge
#

Anyone here that can help me with a refund except @balmy cypress since he's offline

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
jaunty portal
#

why

tough bane
compact parcel
nocturne schooner
#

help me

#

it says disconnected playing with hacker but when I submit a ban appeal it says im not banned

tough bane
nocturne schooner
#

i wasnt just banned

#

ive only just got back from holiday

#

and i cant join any of the serbers

tough bane
nocturne schooner
#

Disconnected: played with hacker

tough bane
#

Then you are banned on our servers.

#

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap.

near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

earnest isle
#

Cant link my twitch, after i log in it says Something went wrong.

wispy loom
near halo
#

@wispy loom Can i send videos to you as proof that 3 teams are teaming?

wispy loom
#

Feel free to include any evidence you may have too

near halo
#

Ye i did and i accidently pressed enter can i still add in more in the ticket?

wispy loom
#

You can upload it to a website you like to use and include the URL

#

You can just make a new ticket referring to your old ticket

nocturne schooner
#

this is my problem

#

it says i am not banned

tough bane
#

Still saying that?

restive jetty
#

bro some dude on main is doing some crazy hacks lmao, 7k hrs ive never seen anything like it

marble mantleBOT
#

Hey, @restive jetty

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

nocturne schooner
#

its not a matter of me saying it you moron

#

the website says that

#

you were legit no help, all you did was reinstate that I was banned which I already new

#

knew

tough bane
nocturne schooner
#

you cant help me for shit

tough bane
nocturne schooner
#

look at that picture in dms

#

you cant help me bc ur clueless

tough bane
# nocturne schooner you cant help me bc ur clueless

Oh I dont think I am clueless. Actually you are banned on the server for "playing with a hacker". Next step: You want to appeal but website says you are not banned. I do ask you if you were recently banned because our system needs up to 15 mins to see if someone got banned so he can appeal. That is why I asked again. Next step you get offensive even though I have to go with some steps to see where the issue is. If it is a userissue or a systemissue. It seems like a systemissue and I was about to ask you for your steamid so I could check that a bit further but you start getting offensive.... What else do I need to say, Sir?

nocturne schooner
#

i wasnt recently banned I told you that

tough bane
#

Oh ok... still need help?

#

All we need is your steamid as I already told you. 🙂

compact parcel
#

Hey @nocturne schooner ,

I understand you maybe frustrated at the moment, but please do not take your anger our on the staff team. If you would link your account at the website listed below, I would be more than glad to look into your situation

#

!link @nocturne schooner

marble mantleBOT
#

Hey, @nocturne schooner

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria Link

Link your accounts with Rustoria for rewards!

compact parcel
#

/ticket

marble mantleBOT
#

Hey, @compact parcel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

slender badge
#

Need help

#

multiple cheaters on my base rn

#

<@&274971100184576010>

marble mantleBOT
#

Hey, @slender badge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

restive jetty
#

ive reported him several times there is literally a guy flying around aimbotting on main

nocturne schooner
simple pulsar
#

hello,I was banned for playing in a team with a cheater while the person used not cheats but some software that does not affect the game what should my team do that suffered from this?

gusty lava
#

given a ban on US Medium
not playing with cheats
, please check!

west osprey
#

!appeal

marble mantleBOT
#

Hey, @west osprey

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

toxic merlin
#

um dose anyone know how i can get my booster kit on the eu 10x because i boosted and linked my discord and i dont have it

wispy loom
#

It might take some time to sync

toxic merlin
#

i linked it like 2 days ago

wispy loom
#

Would you be able to join waiting for support and show me?

toxic merlin
#

sure

wispy loom
#

!steamid @toxic merlin

marble mantleBOT
wispy loom
#

!appeal @raven cargo

marble mantleBOT
#

Hey, @raven cargo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

wispy loom
#

!link @near halo

marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria Link

Link your accounts with Rustoria for rewards!

tough bane
#

Already aware. Thank you

copper night
#

What do you mean?

marble mantleBOT
#

Hey, @copper night

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

copper night
#

Please submit ban appeals from the account you are banned on

tough bane
#

Only the person that got banned can appeal for himself. And do me on favour: Change your profile picture. It is disgusting and violates our discord #rules.

#

Thanks for changing your profile picture @shadow sphinx. I hope I do not see that ever again.

#

Already aware. Thank you.

rare hemlock
#

Thanks

#

Please take action against that user

tough bane
copper night
#

Ie he’s already been banned^

dire shoal
#

where do i report

marble mantleBOT
#

Hey, @dire shoal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

forest wave
#

He just won't stop every second he spams that bs

tough bane
#

server?

forest wave
#

EU Medium

tough bane
#

Thanks. Gonna join right now

raven zephyr
#

Can I report hackers here?

marble mantleBOT
#

Hey, @raven zephyr

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

snow sigil
#

Hey so I got dm'd that I "have won glory AK47 in a giveaway among members of Rustoria". Is it actually a thing here? Is it legit?

tough bane
wispy loom
tough bane
fossil osprey
#

can I get an unban?

dusk oyster
marble mantleBOT
#

Hey, @fossil osprey

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

sand wing
#

I havent been banned but would like to play on rustoria, the only problem being is that my old account was banned as me and my friends accounts are connected, if there is anyway i could play on rustoria it would be amazing, any help would be appreciated.

wispy loom
sand wing
#

game ban by eac

#

on my main account meaning i cant play on my new account

#

without ban evasion

wispy loom
sand wing
#

it hasnt been 180 days tho

wispy loom
#

Then you won't be able to play unfortunately

sand wing
#

ah ok

wispy loom
fossil osprey
#

how soon can I get an unban?

copper night
marble mantleBOT
#

Hey, @fossil osprey

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

copper night
#

depending on what you ban is related to you should be notified with the duration via ^

fossil osprey
#

I filed an appeal and linked the account

copper night
#

now wait patiently

#

can take up to 3 days

#

100s of appeal tickets are submited daily

small solar
#

who is symons?

digital shuttle
#

Beuh

#

Bruh i can t get steam kit on 3x no bp and im still in group

lean wagon
#

I need some help about a issue i had in game

wispy loom
wispy loom
lean wagon
#

I got 300 wood and a smoke grenade from a chinook on us rustoria small

#

I have a clip aswell

wispy loom
#

Weird issue

lean wagon
#

Ye but is there anything u could do so i could get some loot

#

Because we kinda prim locked

#

Should i send the clip?

wispy loom
#

No unfortunately not

#

Admins don't interfere with gameplay

lean wagon
#

But it should be physically impossible to get that from a chinook

#

I wasted time doing that for 300 wood and a smoke grenade

#

Can i send the clip

#

??

copper night
lean wagon
copper night
#

crate looks to be glitched

#

but it also seems as if it was looted

#

before

mental leaf
#

lmao

slim yew
#

Please fix the damn bot situation as it mainly comes from rustoria

mental leaf
#

Ive never seen that

lean wagon
#

I unlocked it and stayed the entire timep

#

No1 looted it but me

mental leaf
copper night
#

not much we can about about the dming since they are coded to just auto select ppl and dm them the second they join

#

!scam

marble mantleBOT
#

Hey there, @copper night

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

lean wagon
#

So what do i do about my issue

copper night
#

wait for an admin

lean wagon
#

Ok

copper night
#

but rustoria dont get involved with gameplay issues

#

but it looks as if thier was a glitch w the crate

#

so lets see

lean wagon
#

Ok

#

How can i get in touch with an admin

copper night
#

Actully use /ticket in game

lean wagon
#

Ok

copper night
#

And submit that clip snd explain that the crate was ticking but was open

lean wagon
#

Ok

wispy loom
#

So someone probably already looted the stuff and replaced two slots with the wood and the smoke (or the smoke was in there already)

#

Looks like a game issue where the timer was still ticking and the crate was already opened

charred cosmos
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Hey where can I create a ticket?

wispy loom
marble mantleBOT
#

Hey, @charred cosmos

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

charred cosmos
#

/ticket

marble mantleBOT
#

Hey, @charred cosmos

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tawdry heron
#

/ticket

marble mantleBOT
#

Hey, @tawdry heron

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

lean wagon
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It impossible i was there for the entire 15 min i started it

charred cosmos
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its not working on ukn

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@wispy loom

lean wagon
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The crate

wispy loom
charred cosmos
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I found a cheater

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but i dont know how to report him

lean wagon
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It wasnt the timer wasnt started and i made sure

west osprey
marble mantleBOT
#

Hey, @charred cosmos

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

lean wagon
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There is no possible way other then the drops glitched

charred cosmos
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unknown command

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on ukn

echo venture
lean wagon
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but i was there the entire time

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i waited the entire crate out

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i sat there the entire 15 min

wispy loom
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Did you start the crate yourself?

lean wagon
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yes

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i waited the entire there

wispy loom
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Did it make a noise when you did?

lean wagon
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time

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yes it made the noise wen i t opened

wispy loom
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No when you started

lean wagon
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yes both times

wispy loom
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It didn't make a noise in your video as it was already open

onyx iris
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@real wolf I was banned a couple months back when HDRP first came out for exploiting on the 5x server, you said once it was fixed and not exploitable come back and i may be unbanned my friend who was banned with me recently got unbanned and i’m wondering if the same can be done for me.

real wolf
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You're gonna have to link me your steam

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So that I can look into it

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Tag me when you are replying please

digital shuttle
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ok

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@real wolf

near halo
#

heyy

real wolf
real wolf
copper night
wide plover
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hey im wondering why im banned, i appealed it and it still got denied even though i did nothing

copper night
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What does the message say?

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When you connect to the server

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Kicked : “something”

eternal cedar
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cant connect to any servers says disconnected:ban evasion

copper night
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Are you rustoria banned on another acccount?

eternal cedar
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nah

copper night
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U sure ?

eternal cedar
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yeah

copper night
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I doubt that

eternal cedar
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i only have 1 account

copper night
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Well if you have appealed it