#support
1 messages · Page 1482 of 1
just curious
i mean.. i saw someone get banned for 12 hour for legit typing someones name in chat
We are not robots, we cannot see everything that happens. Calling someone a pedo has lot more weight than some of the slurs you are referring to.
Daler Mehndi is coming
i know a couple slurs
hello i need support
@low sable What's up?
@low sable Please refrain from calling people that word
ctrl p
Need help / fix for the armored cars. Wolves pigs and bears can kill you inside the armored car like you are not even in an armored cockpit. Please fix. Also scientist shot me inside armored cockpit. But main fix is needed for animals
Hey I slept in barn with a lot of loot that someone gave me for free then i logged off because i was in a val game and it was making me lag then all my stuff was gone and it said i died I was only gone 15-20 mins
yeah don't log out in safe zones
thats not an issue with the server, you shouldnt sleep in public places like that and expect to keep your loot
or not die
Whatsup?
Im at work, cannot join vc.
I have a furnace bug where it keeps automatically stops after using 1-2 wood
server down?
which one
EU or NA, ?
still cant join wtf
yep
PLEASE no rollback the roofcamping hoes were in the sky with a mini please no roll back
please have some patience as we are getting the server back up
shut up or ill kiss you
TY!
!ticket
Hey, @normal kite
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
are we anable to copy past images on paintings in the server?
yes, u can
yes, but u need to be a donator to use it
as long as ur donator u will have the command available
Modded servers only?
yes



if u donate for a month, u will have it for a month.
where can i go to get unbanned
!appeal
Hey, @shy orbit
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!appeal @left verge
Hey, @left verge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Need assistance
Has your issue been sorted? If not, what do you need help with?
whats up?
anyone available?
guys i cant craft hqm parts can anyone admin help
@west ospreysorry to ping u but my friend has been stuck behind the door of the blue card room in underwater lab for like 30 minutes
is there anything we can do about it
press the button
and it opens
doenst close the door weve tried lol
no the door is open, hes stuck behind the open door flying
take fuse out
relog maybe
theres none in underwater lab
hes out now admin responded to in game ticket thx to wheover it was
@near halo on what server?
10x eu
What if the VIP I bought doesn't work?
@near halo they should have hqm parts in the cars. Right?
@merry hill hey there, feel free to dm @balmy cypress
ok
they use to
but not anymore im not sure why
We'll look into that ^^
7 months ago i was banned of all of your servers for anti semitism i am quite annoyed at this since it was brother doing those things if you could please help me out since i dont have any servers to play on and have spent quite a large chunk of money on your servers when i try to appeal it it says appeal denied from 7 months ago whatever your decision is i respect it please help me out as much as you can thank you.
@raven mist
!banappeal
Hey, @drifting root
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
The first time I decided to play on the EU MAIN VANILLA server, but after downloading all the data, the server wrote disconnect hacking.I'm a beginner and before that I only played on 3X NO BPS EU and then only for 20 hours.What to do?
please go ahead and make an appeal at https://bans.rustoria.co/ , admins will review it
Hello, what message is given to you when joining the server?
?appeal You can appeal your ban if you feel it was unjust.
Hey, @tacit current
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i cant
Have you already made an appeal before that was denied?
Once your appeal is denied, you cannot re-appeal the ban again. Given this, there's not much you can do except waiting it out.
I cannot check that for you, an admin will need to do that.
what does it say when you try and join rustoria servers?
Take a break
So i got MUTED for calling out a cheater but the cheater is still in game? GG
!ticket
Hey, @wind island
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@tiny dome
the eu x10 no bps wipes today in 1 hour and a half right?
Correct
@balmy cypress Can you check dms please
No, insiding isn't against the rules
It's a part of the Rust experience, as frustrating as it is
well luckly for me the kid is a dumbass
?appeal
Hey, @arctic sapphire
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
is there a chat modarator on?
Yes, do you require a chat moderator on a server?
can i message privatE?
I spoke earlier but I cannot appeal because I’ve already sent one 7 months ago and it says your appeal has been decided
So can anyone reply and help
Who are you
I am the only one astra that will ever exist
Can anyone help me get unbanned since over spent a lot of money and almost 3k hours on your servers and have been for 7 months even though it was my brother whatever you do I will respect thank you for helping out.
!appeal
Hey, @drifting root
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Yes but I cannot do that because I have already sent one 7 months ago and it says it’s already been decided but I have waited upon a 7 month ban
@raven mist
Unfortunately if your appeal was denied that decision is final
I have been banned for 7 months even though I have spent 3 k hours and up to 300 pounds
Shenzyyy was the person who banned you? Or do you not know
I just really miss playing rustoria
I don’t know who banned me
I just know he an admin
All right, since your appeal has been denied, you'll have to see if an admin can help you with that, but don't tag an admin unless it's necessary
You'll just have to see if an available admin can possibly direct your request to the banning admin
Ty man but I don’t even know if the admin is still in it
Feel free to send your request again in a couple of hours if you don't get a response now
Thanks man you’ve been helpful
No 1 click it
cant get my body at outpost due to an invisible barrier can i get assistance or is a lost cause?
Admins don't interfere with gameplay, but maybe you can eventually find a way to get your body
!ticket
Hey, @hushed minnow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
submit a ticket also
its a invisible barrier made by outpost due to a kid that pushed me and my heli off a roof and we are walking on air but it wont let me get down there
literally impossible
/ticket
Hey, @dense moss
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Feel free to join waiting for support, might find a way to get out together
Any admins online to deal with my perma ban I have been banned for 7 months already
?banappeal
Hey, @restive belfry
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
^^ @drifting root
cant
I go onto it and it says your appeal has been denied but this was 7 months ago and when it was my brother who did this
What is the issue there?
denied old stuff
Ok If your banappeal was denied there is actually no way to play here again.
Did you not say that your banappeal got denied?
yes but that was 1 + year ago and i could still play till this day
I was perma banned I’ve been banned 7 months I have spent 3k hours and several hundred pounds and it wasn’t even me who did this it was my brother he got me banned for anti semitism
There has to been something an admin can do
Yeah then if both of your appeals were dinied then you are actually not welcome to play here again. No discussion.
but i got banned too day 3 hrs ago
Yeah and if you already appealed as you said and it was denied then you will stay banned.
Same for you. I can just repeat myself. If you created a banappeal at https://bans.rustoria.co and it was denied then it will stay denied and the ban will not be lifted.
dude i talked to luke and got unbanned
Can an admin lift it
after apeel
They propably can but you need to appeal and if you have not done this it will not happen
I can’t it says your appeal has been denied from all that time ago
then u wont be unbanned as he said
@balmy cypress can you help me
you were already helped, no need to ping an admin
I was not helped in asking if he. Can fix the problem
About it won’t let me appeal
it wont let you appeal because your appeal was already denied, it doesnt matter how long ago it was, your ban is permanent
I will litterely pay someone 1000 pound to unban next
Hello @drifting root, Have you submitted an appeal?
It won’t let me
What does it say?
Can i have a talk with a <@&274971100184576010>
How can i help?
Can i come in voice channel to explain
Sure, Join waiting for support! 🙂
Jacob it just says your appeal has already denied from when I was banned no other options luke is looking at it now
@quaint patrol Thanks for the help !
Always happy to help 🙂
where do i appeal ?
!appeal
Hey, @weak root
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
thank you
The title of your streamable is 'Freezing game', which it also looks like
This has only happend on this server fighting these players, which is what is making it odd
Unsure if its a new patch thing or what
What region are you from and which region server are you playing on?
This happens when there is basically a delay between you and the player as far as I know, and you've already been killed on his screen so it lags your game
General networking issue of the game as I know it
Hmmm I'm aware of this happening with like shots getting NA'ed but it hasn't happened to me like this before just curious if it was happening to others
I've had this happen before too thinking it was lag, but on others' screens I was already dead
You do not have permission to use this command!
-play gaming music
You do not have permission to use this command!
dont try, you dont have perimission in that 
any admin please?
what do you need help with?
private?
go ahead, and pm
my queue skip doesnt work help
!vipissue
Hey, @near halo
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
everyone know the Eu Long LIKE 82 players queued < why you dont put the server for 400 players to let all join ? we waitiing like 7h queue to join . . .
re-hire me @raven mist
i just got banned on rtg for "hacking"
that sucks
@zinc anvil maybe dont hack
!slots
Hey, @deft flax
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
i can handcam if you want
a staff member is gonna handle it , but for u to be banned i think they have the proof they need
you can make a ban appeal on https://bans.rustoria.co/
bro idk why i got banned
i shit on someone 3-0 in scrims and then i went for tea, came back and im banned
either me, i am just discord moderator, thats why i am suggesting you to appeal it
theres a cheater in rustoria us main name is, soraa, 76561198141050705 can youn guys check him out?
please create a ticket in-game to report an rulebreaker /ticket add <yourmessage> , admins would have a look into that!
how do i know if they looked at it?
type /ticket list , than press F1 , and you would be able to look
Aiqan on the gravis 2x is using racial slurs. https://streamable.com/0so6fi Also made a ticket in game
Sadly we do not moderate voice chat
i am angry
have u done anything
to the hqm parts thing in car
sorry for begging
admin help
<@&274971100184576010> <@&864870863957393458>
please dont tag them, whatsup i can help you?
!appeal @fierce radish
Hey, @fierce radish
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
hi there <@&274971100184576010> <@&864870863957393458> <@&415898423460626432> i'm requesting some help please, thanks.
admin please help i cant load into gravis
pls dm me i'll show u screenshots
i have just been banned for playing with hacker but my friends werent hacking
!appeal
Hey, @coarse bluff
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
he got banned for no reason i believe
If you think so he can appeal
https://gyazo.com/c550643318188900726cef171d2c74d1 dude muted for saying yo?
hey, so i made an appeal on a ban evade can someone help me with it? i was legit just raiding and that happened lol
amigo
i mean me and friend as duo were playing since wipe then he came and now we are banned since he got banned by anticheat
i tried to help you out in VC, but i forget to tell you dont tag any rank please if you need something just go ahead and make your question in #support , staff looking this section always
He got Facepunch banned and cant play on that account anymore unless they unban him we cant unban him
is there any chance i can be unbanned since i didnt know that he possibly has cheats?
You can appeal under https://bans.rustoria.co/
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
im appealing now thanks
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@lucid oak https://bans.rustoria.co/
i just got false banned for (evading) can someone help :/
appeal it on https://bans.rustoria.co/
i did
yes support channel is here, anytime you want any help or smth , feel free to question
no need to tag every admin for that 🙂
it says that im not banned and i need to wait 5-10 mins and its been like 15 xD
same for me
if you did , than you have to wait until the admin who banned you deal with your case , ban appeals can take up to 1-3 business days.
YO WHY AM I NOT UNBANNED
ohh its says you are not banned? in the website?
yes!
just wait then
can i send the picture?
i have tried to appeal but it says im not banned?
olee
should i wait?
maybe thats whats happening
hop on waiting for support , ill be there in a sec if you like
whatsup?
did you try many times to load in the server while you was banned for chat filter?
Yeah like twice
are you sure you waited 1 hour?
Yep
are you free to hop on waiting for support?
i need help
No I’m in a call
whatsup?
alright
So what should I do
i have been banned and appealed but it says im not banned
its somehow a glitch when you try to load in while you are ban from chat filter, and mostly because peoples keep trying it many times its get glitched and even after 1 hour the ban will remain
until server restarts.
U mean wipe?
so you actualy have to wait until server restart, as i have informations about this, if you like you always can try to contact any administrator!
no , daily restart
What time is that today
?
Send me your SteamID whoever is having problems
when i join the RTG servers everything works fine but then when i try to join any of your vanilla servers it says i am banned for hacking but i have never had cheats on rust or anygame
Will check in a few minutes
thanks
Try now?

need admin
i am not an admin, but i can try to help you!
i got banned for hacking on rustoria us monday gravis island for hacking
and i just loaded in and i didnt do anything
!banappeal
Hey, @grim canyon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Does the US 10x wipe today?
Wipe Schedule: Tue & Fri @ 5PM EST
Thank you
See #oldserverinfo for future reference
Oh okay, appreciate it
rust crashed cause of a fucking HUGE fucking base.... im in tunnels loaded. can i have a queue skip please?
<@&274971100184576010> im banned for the next 3 days and 5 hours is there any chance the ban can be reduced or completely over
i can tell that, admins doesent give queue skips
why isnt there queue forgiveness like on rusticated....
like a 5 min grace period where u can log back in, incase u crashed
feel free to suggest it on #feedback-suggestions
Could you elaborate on the issue?
@misty scroll do i get a dm when someone responds or what happens. and also ty
Yeah if your accounts are linked on https://rustoria.link/
theres a hacker on the trio no bps
!ticket
Hey, @rough flax
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
why are people getting chat banned for saying pakiston?
i understand you, try to be patient until admins look into it
toxic behaviour a long time can i get unabanned ?
hey Lust, click on pinned messages, and you will get an explain
oh I see now thank you
the kid is so blatantly cheating. we are dying triple headshots from 120+ meters
can an admin help with unlinking my previous discord account on the website
admin plz help rustoria eu long cheater MVB WANNABE - CLAN CHEAT
did you submit an unlink request?
yes
olee help
you will have to wait until any admin unlinks it.
alr
hey, please report it in-game via /ticket add <yourmessage>
/ticket
Hey, @mental badge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
WHY I GOT MUTED FOR TRIVIA?
i have video evidence of someone scripting how do i show an admin
!appeal
Hey, @serene bridge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@radiant meadow https://bans.rustoria.co/
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!appeal
Hey, @eager ledge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
is the queue broken? i've been stuck on you're next for over half an hour
nvm fixed the litearl second i posted
just saying your guys' support sucks. theres literally a blatant cheater and nothing is doing anything about it
no one*
Have you made a ticket already and if so, has it been responded to?
yes i have and no it has not
Hey Cascade, sorry you feel this way, we are always working extremely hard to try and provide the best support, I know for a player it doesn’t seem like it, but please have some faith in us 
im getting off your server.
Have a nice evening
/ticket
Hey, @olive fiber
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
gonna need some help on rustoria 3x if its possible
eu
we cant /remove some roofs that we upgraded by mistake because its saying its to close to loot but we have removed alot of boxes and loot but it still wont let us is there any chance and admin can get on and remove them for us plz
!vipissues @mystic nexus
Hey, @mystic nexus
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
!link @meager igloo
Hey, @meager igloo
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
is insiding a ban?
No
It means you got banned for scripting
You can appeal your ban at https://bans.rustoria.co
I connected my steam and discord last night and it worked but now it doesnt
i did but it still doesnt let me use the kits
When i try to link the twitch account it says something went wrong
Twitch link is broken right now but it's being worked on
It also wont let me do youtube aswell it says google blocked it how do i fix?
ok thanks
yo i just died to a blatant cheater i got a clip
is there anyway i can get the kid banned
and get my shit back
like blatant as fuck
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
bro wtf
To make a ticket do /ticket in game
i did
how do i attach the video clip
how about i dm it to you
You could upload it to youtube or a different service like it and put the link in the ticket
ok well i put the link in the in game ticket
so if i get him banned can i get my loot back?
Unfortunately not, we do not interfere with gameplay
demolish the base
any chance of that?
That would still be interfering with gameplay, so no
lmao kid will just log on an alt
bought elite kit in game relogged twice and restarted rust and its saying i dont got permission to use the kit
5x trio server
?vipissues @rich lagoon
Hey, @rich lagoon
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Just message Luke like the message above says and he'll be able to help you with that
refund my legend kit
Message Luke as he can help you with these type of things
was happy w it before but you do jack shit about hackers
If you encountered a possible cheater it doesn't mean that Rustoria doesn't do anything against cheaters
I'm trying to point out that we don't have a guard in front of the server manually checking their accounts before they join
i want my money back i havent used kits since i bought
lmao u dont have anything in their accounts before they fucking join
your server drops 100 plus
constant
I'm trying to illustrate that we don't manually check them as it would be humanly impossible
You can't expect not to encounter a single cheater
oh ok youre a secret service now ?
@rich lagoon We're constantly following up on every single report. I'd definitely recommend in the future not directly calling out a player, even more calling out a player directly via DM
It's only ever going to help the player you're concerned about while making it more difficult for any admin team to investigate.
@rich lagoon Hey, DM @balmy cypress about your VIP
@rich lagoon Message Luke about your VIP
He'll always give you the right answer
i did but luke is full of shit
He's not though lol He's a great guy
if u cant beat them jointhem
cheater on gravis island
Hey, @harsh trail
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
can i speak to mod on a new scam
how would my large wooden crates randomly spawn skins? @steep orchid
/ticket
Hey, @lament vector
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
do mods check tickets
doesnt seem so because i uploaded something with undeniable proof of something and he's not banned or whatever
who do i message if i got banned
@harsh trail @light prawn Admins are constantly checking tickets as quickly as possible. There's just a fair amount to work through consistently but we'll always address each one as soon as we can
@granite imp Can you join Waiting for Support?
who do i pm to report hackers
hey man sorry about that got banned as well
@tribal sable Sorry- power went out over here lol Back on. Haven't seen anything on our end or been hearing much personally but I'll check into it. I'll DM you though
!ticket
Hey, @glossy gull
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
when will vip be available for purchase for Vanilla US long? im getting tired of waiting 4 hours in queue to play
Kid 20 hours overall literal best player ive ever seen
need support
If you believe someone is cheating, you can report them with the /report command ingame @soft nova
@copper sun It's always available when previously purchased ones expire. No real way to predict it- just would always recommend checking back consistently
!ticket @near halo
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
How long does it take donar kits to work after purchase?
@compact parcel we legit had admins on small in 2 seconds and banned a cheating clan
whats different now?
how long since u bought it ??? normally wait like 10-20 minutes
u got it now
@near halo Should be pretty quick. I'd just make sure that you purchased it for the correct server
Was about 5 to 10 mins ago
If you continue to have problems then I'd always recommend DMing @balmy cypress with anything VIP related. I did mess with some stuff on our end so that it's represented in discord and it looks good
With the in-game stuff I'd wait a sec and try again. Just make sure it was for 5x Trio and not for US 5x No BPs or anything like that
Okay i will try refreshing and see if it updated im new to the vip part
Yeah, I get it. If it's kit pvp+ or something then make sure you use the command /kit pvp+ and not /kit pvp. That tripped me up a long time ago
Okay i will double check that as well, thank you kindly for the assistance
No problem ever, hope it's sorted out. Doublecheck the purchase on https://donate.rustoria.co/ with your account to see which server and if it's still not working then do that DM to Luke
He'll always get back as soon as possible- sometimes it can just be an odd time so there may be a delay
thank you, but what about the teammates?
Yeah, figured that could be the case lol @near halo You'd want to message Luke with your Steam 64 ID and a summary of your issue
@soft nova Yeah, aware
Alright, thank you
Okay and i can dm Luke via site or here?
can we get base coords?
Hop in waiting for support please
Can you tell me what server you purchased it for, and what server it was intended for then instead?
Hero | No BPs US 5X and it was for the US 5x trio
I thought the big yellow logo was for the trio and didn't read correctly the other icons
You should have it now on the server you intended to have it on
Okay, Thank you kindly for helping me. 🙂
Np, enjoy your wipe
Thanks!
zenzen you guys cant give out coords right?
We can't, sorry
!report
Hey, @cursive harbor
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
ok
Im authed through steam but still cant access /shop. help?
Can u join waiting for support please?
GRAVIS 2X MONDAYS US IS DOWN
How long?
someone crashed the server lol
you think?
How long has it been down
i think at least
3m
im salty if i lose my stuff man
it was running fine
I had a lot of shit in middle of a fight
no warnings just timed out
not for me
Refresh
connect 2xmon.rustoria.us:28015
that worked thanks!!
fucking piss server man loaded back in to my body getting looted and I load in fast
It happens.
dont worry, they always respawn.
okay
#looking-for-group not support friend
is chunky monkey or luke on?
What you need
i need a admin
For what?
there is a dude cheating or admin abuse
!report
Hey, @drowsy condor
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!report
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!appeal
Hey, @icy bone
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!appeal
Hey, @spare siren
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!appeal
Hey, @elder creek
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!report
Hey, @wheat orbit
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
?
Any admin online?
I'm not an admin but I could possibly help you in the right direction. Whats up?
My appeal is denied...And I have something to help me get unban etc...I need someone's admin and write to him by pm
Sure, what can we help you with?
is there an admin available?
nah
I'm having some connection issues with my local ISP so just a slower connection than usual. Then I got a temporary EAC ban for 12 minutes, I don't even know what that means.
It means you were banned by the anti cheat system. It's not a Rustoria ban, just wait it out and reconnect.
That's a weird error but first time ever getting it, must be due to my poor connection right now I guess
Most likely yeah.
Bribes are not accepted however, you can try to get in contact with the Admin that banned you and speak to them about possibly getting a 2nd chance to appeal, or how long you should wait to try an appeal again.
!steamid @placid schooner You can grab your steamID64 and post it in here along with your wishes and see what the Admins response to you might be.
Hey, @placid schooner
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
would if hes no longer admin
I'm sure there is a way if he is no longer a Admin for someone to take a look into it.
how do i check what server i bought a kit on?
Sign into the store, top right you should see account it'll tell you there
hello I have ping problems in the us medium probe in the main and I'm doing fine. I don't know if anyone knows, why does that happen to me?
hello
i bought vip for long instead of extending my vip for main
u can clearly see i did not play long at all
Can you provide your steam id ET
I've refunded your purchase in store credit, just go to the page for eu main vip and select checkout with credit instead of the normal purchase
You should see your balance adjusted
okay thanks a lot!
No problem
Wait for it to expire and then re-purchase it
👍
!appeal
Hey, @left trellis
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
thanks
i did it and it say i dont seem to be banned but i get kicked for irl threats when i load?
it says disconnected: irl threats
hello admins can u lok at ticket id 125 im playiing on us 10x no bps and there is cheater he giving insane shots only headshots prefiring thru wall he live o 22
can i get a chadmods chatmod removed for muting my group everytime we type in chat literally saying "yo"
Hello, im not an admin, but how can i help u? I was trying to talk to u but u left, feel free to rejoin.
u already got the ban appeal link, nvm.
yea i make it id 125
well wait for the reply son
I LOVE U GUYS TYSM FOR MAKING CAR HAVE HQM PARTS
HOW AM I GETTING FUCKING RADS WITH HAZZY FIX NOW!!!!!!!!!!!!!!!!!!
FIX NOW
OR BAN
xDDD
android pc
agree he got bash pc
lol
!report
Hey, @sharp junco
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Yo huge shoutout to the Mod team, I reported an issue on Gravis & it was literally fixed within 30 minutes...I've reported the same issue on many other 2x "big name/streamer" servers & it's still broken to this day 
/ticket
Hey, @sharp junco
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
sorry appeal doesnt work, i got banned again for the same reason, is there a mod here? I have so much stress from real life and this whole banning things gives me more anger, I hate fucking cheaters, please ask me what is up before you ban me, is this autotomized process???? how can i get banned for the second time?????, ,,,,,, i never played with someone, i am solo.... i dont cheat,.,,, i hate cheater,,,serhfdghi i am raging. My suggestion is to check before you ban people.... also My base is huge, i need to put upkeep there, i have to combine real life with rust and i am in a hurry, i jsut wanted to put upkeep. i dont have much time, why do i just get banned like this, it is causing me so much stress..
You're unable to use the ban appeal on the website at this point, correct?
stay mad lol
it doesn't work yes @wispy loom
ok well relog
Because you have appealed a ban in the past that has been removed or shortened, or is it for the same ban?
Because you have appealed a ban in the past that has been removed or shortened, or is it for the same ban?
No need for that buddy
Stop trolling in Discord
im not trolling im trying to help
when i made the appeeal 2 days ago, it didnt work, i spammed this discord and someone unbanned me, today I log in gain, i am in a hurry i have an appointment in another city , i need to put upkeep in my base. for some reason it is again, while i kicked all people out of the teamchat
im a very trusted and well knows person in this community
What is the kick message when you're trying to join the server?
same if i paint a sign ingame, i come back from a roam or farm and my sign has been reset, mayb e the server copies older info or something i am not technical at all, forgive me for that
What is the kick message when you're trying to join the server?
it says I played wit ha hacker, but i am solo and I never played with anyone, i only add people to the team that are solo in my area
i have never received or traded with any one
if you are banned for playing with hacker then appeal
Who did you speak to last time?
ilgor, you are very werid and mean to me, i never did you something wrong and u assumed i was hacking,
He just said he can't
o
what was the reason to mute @copper harbor
lemme make ascreenshot when i try to appel
@wispy loom
That seems self-explanatory
2 days ago this message was there always
@tough bane u on bruv
the reason ?
I'm not going to argue with you, I'm trying to help chips2coins
wplesae reawsd my first postI am really in a hurry and I dont know why i got banned for the second time (or first time) but i mean, i spammed here and got manual unbanned, how can it be i got banned again? i was very short online yesterday
because there is no reason
naaaa
please read my first post if you are just curious and cant help, icant type it all the time
i was a chat mod and its not against the rules
As i said. I am not available
is there any mod here? who can help
ok i love you xx
can someone tell me where i can contact the right person?
that would save some spam here
how long ago did u get banned?
Who did you speak to last time? Best bet is to get in touch with the same person directly
So i relogged my steamm, which is weird i did it before and now the appeal came though, so maybe someone clicked something, idk, @wispy loom @pure sinew I forgot who i spoke to 2 days ago.. lol, yeah, and I am in a hurry now, you know i just need to put keep upkeep and go on with my day 😭
is the wipe pass on main like a 5 day vip like u can buy it before wipe and it lasts 5 days or is it like u buy it onwipe day and then it lasts 5 days'
So if I'm reading it correctly you're able to make a ban appeal now?
If so, please write a ban appeal and it will be dealt with
yes sorry i am very sleep deprived and i can't type coherent sentences @wispy loom
You buy the 5 day one, and it's active from the moment you buy it
No worries, if you can appeal again, please write a ban appeal and it will be looked at
@wispy loom I hope i typed something ok, because i am kind of emotion driven right now, all the hectic stuff lately and this rust thing is something i just can't have with it, sorry for all the "crying", but i am just very tired
No worries, good luck with the ban appeal and everything else 
@wispy loom thnx for helping out
Happy to help 🙂
@wispy loom yeah , this being wrongly banned is not really helping when i am going to make yt videos about rust..
i will scroll through the name list, maybe something with an M, i really forgot
it was a mod, i dont know if he unbanned, but he prolly spoke to someone\
how can i get my ingame booster rewards i boosted a long time ago
@wispy loom I think he responded to me in the suggestions room. because i was there suggesting to ask people (like me) before you ban them what is up. because i have never played with someone, other than adding people who are solo and live around outpost
If you are sure you have linked everything to the correct accounts, use /kit booster in-game for modded servers
i have
@wispy loom i found it his name is @neat pumice, he helped me to get unbanned
See if you can get in touch with him directly, he might be able to help 🙂
Did it not work?
nope
look at this dude lol
/auth
Hey, @hallow stump
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
he got banned already
ah nice
@wispy loom I'm not sure if he is online, but i DMed yes
how do i get verified?
!link
Hey, @near halo
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Depends on the context usually
Feel free to DM me
I just got muted on the gravis 2x mondays us for saying nothing worth the mute can you deal with this
i got clip
Feel free to send I might be able to see from your clip what you got muted for
nvm it clipped my discord but what i says was "why would you doorcamp anyways the pop is 60"
then got muted for 6 hours
hella kids are getting muted and i dont think they are breaking rules they were having genuine convos
@near crescent should be unmuted! Sorry that that happened ^^
One message removed from a suspended account.
how long do restarts take
Up to 10 minutes but usually not longer than 5
Please help, me how to use base upgrade button?
Is us small server down right now?
I click it and have all resources in TC but says no resources and have red X on every tier (metal, stone etc)
Its daily Restart
Amigo you know something?
About what?
base upgrade
somehow cant figure out how to use it
click the button and everytime have red X and says no resources on every tier
when have stone or metal frags
to upgrade base to metal/stone etc
max? Its stone for example
and wanna make it metal...
when join now eu x5 no bps can make screenshot
You have the ressources for it
bgrade 3 and above are VIP only
Oh im sorry I didnt really understand
You can upgrade to stone, but not metal
oh ok that's why probably says no resources
let me try
yeah thanks
works with stone, olnly metal do not works : )
No problem 😊
or I have to have stuff in my inventory
also when put stone in TC cant upgrade to stone
looks like need resources in my inv
Yeah you need them in your inventory
how can i make a ticket
!ticket
Hey, @meager tundra
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hey, @meager tundra
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
my friend got banned so i got banned for assosation. why did he get banned, we dont get it
i was wondering if i could talk to an admin
An available admin might be able to talk to you later, but in the meantime I suggest making a ban appeal at https://bans.rustoria.co
i cant send the appeal
and we just got confirmed that my friend is tempbanned for 3 days
What does it say on the website?
@meager tundra Can you join Waiting for Support?
yh
!ticket
Hey, @runic bloom
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Can anyone help me with my situation? I've been falsely banned on the Rustoria servers and I'm guessing it's beacuse I'm using GeForce Now.
!appeal
Hey, @runic bloom
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
what happened to waiting dj
Im new in this server and I just entered the server and when I woke up they banned me for hacks without any sense
!appeal
Hey, @granite ice
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Hi, I have a problem with connecting to vanilla eu long server, I have VIP, but i still got the queue
Hey! Please reach out to @balmy cypress in DMs about this and he can get you sorted 🙂
Hello i have a problem i cant connect in rustoria.link my youtube and my twitch account
!youtubelink
Hey, @upbeat nacelle
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
Twitch is being worked on 🙂
Ye it's a known issue, should be resolved soon
can i do anything now so i can take the loyal kit ?
Hello, I just tried to join US Mondays, and it says:
Disconected: Playing with hacker
I don't know what's happening, I never played on this server before, and it kicked me just when I joined it
Can someone tell me what's wrong?
Maybe it's cuz I live in EU and server is in US
https://bans.rustoria.co/ if you're banned, you should submit an appeal 🙂
@near halo
@neat pumice why did you banned spring?
Thanks, I'll see what I can do
!appeal
Hey, @placid stratus
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!ticket
Hey, @coarse sandal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
?
admin drag us in
drag us admin
i got ze ban for no rezon
this ize feckin zejoke
@white crystal Yes 🙂 Just a moment
thanks mush
I got banned becuase i got hacked
can u get help
no
!appeal
Hey, @coarse sandal
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
they denied my ban appeal
My name is Luke and I got my pc today for my birthday and apparently i was playing with my friends on rustoria 10x and I was recording us having fun my friend shown the clip to people and they said I am someone who got previously banned but I only just got the game today and I’m already banned for no reason could you help me out please.
I'm not an admin but maybe i can help.
!appeal
Hey, @frosty acorn
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I have but they haven’t replied
It can take a couple days
I’m actually sad I’ve been waiting 6 months for a pc and some people ban me for no reason
I just want to play with my friends but these people won’t let me what did I do
@frosty acorn You’ll need to wait for a response to your appeal please. Until then feel free to DM me your Steam 64 ID and I can take a look when I’m available.
They think I’m some banned person or something when I got my pc today for my birthday
Ok zen zen how do I get my steam ID
Thanks do I just click on it and it’ll get you it
You’d want to log in and yes, it’ll display the ID number. Will be something like 7656110293738290
Sorry for being such a noob I got my pc today but thank you
Hi, someone just locked our garage door code lock through a wall, is it possible to take it off for us ?
See if you can get rid of the frame
We cant, we are trying to backpick it rn but its not ideal
If you only just placed it you could maybe still demolish it, otherwise you'll have to blow it
Admins don't interfere with gameplay
The frame was there for a while, we just placed garage doors with code lock and some naked just stole the code
./remove
any admins on?
My name is Luke and I got my pc today for my birthday and apparently i was playing with my friends on rustoria 10x and I was recording us having fun my friend shown the clip to people and they said I am someone who got previously banned but I only just got the game today and I’m already banned for no reason could you help me out please.
!appeal
Hey, @frosty acorn
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I have but I don’t want to wait since I got false banned
unfortunately appeal takes 1-3 days to process
<@&274971100184576010> i need help with vip
Apparently I was this guy who got banned when I got my pc today for my birthday
!vipissues
Hey, @fossil spruce
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
the contact is the one mainly handeling VIP
ok ty very much
how do u make a ban appeal?
!appeal
Hey, @somber pecan
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
<@&274971100184576010> I think I found a hacker
@sour sentinel You’ll want to send in a ticket in-game with “/ticket add (your report with details)” and then pairing that with an F7 to also report to EAC as well can always be good too
@violet dagger Hi. Why did you mention me in the chat? Baseinvalders
And why u banned me?
I only want to ask u
@spare widget How long will it take aprox ? its kinda unplayable
@spare widget I got banned for like 3 weeks ago becuase i my steam account got hacked.
Someone banned Mr.Loogs on US medium but one of his teammates didnt get banned
<@&274971100184576010> Hi i asked one of the chat mods how to make a ban appeal and when i signed in with my steam account to write a letter it just says appeal denied, your appeal has been denied. This decision is final and not able to be appealed. I am not sure why it did this and i have never made a appeal before so i don't know why it shows this.
Are bases of cheaters being foundation wiped or no ?
No, admins don't interfere with gameplay
Well thats shitty, they kinda bullied us and we lost a bunch of gear because of them
They are the same group I wrote about when I said that some1 took our code lock through a wall
@sour sentinel Sorry to hear that 😦 But yeah, we don't interfere or return loot. Just glad whenever anyone caught cheating is banned
<@&274971100184576010> how do i swap vip from US to Eu
@pearl mango You'd want to message @balmy cypress with your Steam 64 ID and a summary of your issue. Obviously the VIPs would need to be available on the server you're trying to go to- he'll give you the right answer if you message him 🙂
Okay @spare widget will he see my dm if messaged or should i @ here first
<@&274971100184576010> I need help but i cant join the support channe;
@pearl mango Will see your DM when he's available I'm sure
!appeal @plain sonnet
Hey, @plain sonnet
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
<@&274971100184576010> Hi i asked one of the chat mods how to make a ban appeal and when i signed in with my steam account to write a letter it just says appeal denied, your appeal has been denied. This decision is final and not able to be appealed. I am not sure why it did this and i have never made a appeal before so i don't know why it shows this
@somber pecan Can you post your Steam 64 ID please? It'll be something like 76561109830183018
nice one sky
Hello
Hello.
Please submit an appeal through https://bans.rustoria.co/
I don't know what I did
Please make an appeal then
What did you get banned for?
.
What was the reason in the banned message
That's from EAC, not us. Might be because of lag.
@spare widget here is my 64 digit id 76561199083615407
EAC sometimes temp bans players when they are experiencing extreme lag, however it has nothing to do with us here at Rustoria
here is my 64 digit id 76561199083615407
@somber pecan Hey, I've passed your situation on to the admin handling it 
@spare widget thank you
@somber pecan Looks like your ban lifts in a couple days. Be careful with your associations moving forward and you should be fine
okay thank you
Hey guys is there a group limit on 2x mondays eu?
Hey it says 1-3 business days for my ban appeal its been well over a week
can I get some update or
am i forever doomed to wait
No limit 🙂
Only a limit for the in-game team UI (8)
Hey, Can you send me your steam id?
So it can be like 20 men zerg?
Correct
But groups of that size would probably play main or another server
Well we need a new wiped server so
Messaged you it 😄
What kind of server are you looking for? Mostly vanilla or modded?
vanilla or 2x
Some modded servers wiped today, and some vanilla servers will wipe tomorrow
eu
To name a few, main and small will both wipe tomorrow
Any recommendations?
How many people are you total?
i think well be 8-12 at the start
Depends what you like really, main and small will both wipe tomorrow @ 4 PM CEST
I got banned for from the Rustoria servers 3 weeks ago because i my steam account got hacked and my ban appeal got denied. Please help