support

[wispy loom]

We're unfortunately not able to queue skip you if that's what you're referring to

[near halo]

usually theres a 5 min grace period to join back

when something like this happens

[wispy loom]

Ah that's what you mean

[near halo]

ye

[wispy loom]

Not as far as I'm aware

[near halo]

i joined q at 4am today and got in at 1pm dont rlly wanna do that again for something i couldnt control

[dreamy creek]

/ticket

[marble mantle]

Hey, @dreamy creek

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[slate topaz]

I gad killed by cheater, I’m vip server rustoria eu long
Name Keller : Znek
Head shots many Times, everyday, help me please

[wispy loom]

Ye I can understand that
As far as I know there isn't such a thing unfortunately

[near halo]

could someone send me a picture of outpost and bandit camp merged please

[wispy loom]

Hey please make a ticket with /ticket in-game

Don't call them out though, gonna be harder for admins to catch them in the act

[near halo]

so if people get fly hack kicked

they have to sit in q?

[wispy loom]

It's just outpost with features from bandit camp

[wispy loom]

As far as I know yes

As unfortunate as it is, it's not a thing Rustoria can control

[near halo]

usually on other servers i have 5 mins to join back without q

[wispy loom]

Automatically? Or with the help of an admin

[dreamy creek]

hello one thing I did not understand how to make a ticket with whom I should speak sorry for bothering

[wispy loom]

No worries 🙂
You can type /ticket in-game to see all ticket options

Then type /ticket add Message to make a ticket with a message

[dreamy creek]

thax

[near halo]

auto

if u could q skip me that would be nice😙

[wispy loom]

Was this on vanilla servers?

I don't remember ever seeing that on a vanilla server

[dusky kelp]

What will the pop cap be on gravis? Tmrw

[bleak hawk]

i have a huuuuuge problem on rustoria us long vanilla - 5 toxic guys are constantly door camping us - they even build a tower with the only purpose being to snipe into our compound - how can i stop this??

cant play or progress

[near halo]

was on vital

[wispy loom]

Ye Vital isn't vanilla so that's probably why they have it

[dusky kelp]

Any1 knows? What the cap will be?

[wispy loom]

I believe up to 300 slots, but not 100% sure

[bleak hawk]

is there any way to stop this??

[dusky kelp]

Nice

[wispy loom]

That's an issue you'll have to solve unfortunately as admins don't interfere with gameplay

Part of the game

[near halo]

Why my discord kit not working on these servers

And Im literally in the dc and Its linked

[wispy loom]

When did you link?

[near halo]

Like 1month ago

It did work for some time

But like after force it havent been working

[wispy loom]

You might have already done it, but to be sure, have you tried /auth again? And what does it say?

[near halo]

I have tried /auth But not working 4 some reason But ill look into it tomoro

[wispy loom]

All right, let us know if it doesn't work by tomorrow

[pulsar kernel]

hey

i need some help

[steel marten]

cheater with brand new acct on us med, ticket is in

[marble mantle]

Hey, @steel marten

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[severe marsh]

hello i need help

[steel marten]

i still freeze every time i shoot on your servers only. 26 invalids in a row

my ping is 43

[ocean jolt]

could an admin help me i bought vip for the wrong server

[void condor]

Can you hop in waiting for support Hugh

@ocean jolt

[ocean jolt]

STEAM_0:0:81533183

76561198123332094

[hushed quail]

I need some support

can i make a ticket or smth

[stray marsh]

What seems to be the problem?

!appeal

[marble mantle]

Hey, @hushed quail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[obsidian coral]

hey so my friend redownloaded rust and everthing an dnothibng

and nothing

but now its just the rustoria 5x server

[lucid wren]

Hey if I put my steam account can an admin tell me if I am 3 day or perm banned?

[steel marten]

i cant get any bullets on your servers, only invalids. 43 ping

happened again, player stalled when i shoot someone. servers are dooogggggg

[sullen cove]

What server?

[weak heath]

Where will I get a message about my ban appeal

[stray marsh]

We haven't had other reports of this, it would lean towards a client side issue. Are you receiving any errors?

[weak heath]

like updates

[stray marsh]

bans.rustoria.co

[iron lantern]

I need to talk admin

About a ban. It's a little complex and the appeal thing is werid

Any admins that i can talk to please @lean cipher

[steel marten]

negative. every time i shoot and hit someone, i rubberband, and then im usually dead by the time its back. player_stalled and projectile_invalid. happened the last 4 times i was in pvp, lost every one bc of it

[rough smelt]

What’s the link to ban appeal

/ban

[tawdry jetty]

!appeal Follow the steps below.

[marble mantle]

Hey, @rough smelt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[pale token]

i need support

[tawdry jetty]

What's up?

[pale token]

just got falsely banned for no reason

not waiting on a support ticket either

or an appeal

[stray marsh]

bans.rustoria.co is your first step

[pale token]

i did that already @stray marsh

1-3 business days???

[stray marsh]

Can you DM me your steamID @pale token

[pale token]

yes

[grave shell]

can i talk to an admin

[near halo]

i need a admin

[grave shell]

same

[stray marsh]

What can we help you with?

[slim stump]

can i speak to an admin please, found a possible esper

[stray marsh]

!ticket

[marble mantle]

Hey, @slim stump

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[grave shell]

could i speak to ZenZen

[stray marsh]

I don't believe he is around currently

[grave shell]

can i speak to an admin

just dran me in

drag

[stray marsh]

Not available for voice at the moment

[grave shell]

why

[stray marsh]

Because I'm not. You're welcome to DM me.

[proven peak]

hey i was crafting like 3x full stacks of 5.56 pistol bullets and about 11 rockets and server randomly shut down. I load back in and all the shit is out of my crafting queue

[mental smelt]

Is there a command to become unstuck

[near halo]

go to the f1 console, type "kill", and then respawn, loot and thats it

[barren wing]

i need a admin or smt i got banned for 10m and its been over 10 mins i still cant rejoin

[dense lynx]

give it a minute

[barren wing]

its been like 25 mins

[dense lynx]

did you restart youre game?

[barren wing]

yes

i still need help

[bronze stump]

Got muted by the filter for 12h for advertising my shop on US Main

[zealous kettle]

!steamid

[marble mantle]

Hey, @bronze stump

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[bronze stump]

76561198101192707

[zealous kettle]

Unmuted, apologies

[bronze stump]

Thanks <3

[rough smelt]

anyway an admin can take a look at my ticket!

[normal crater]

So how do you talk to an admin? 76561198108907889

[carmine hemlock]

Why is there no bot to automute people spamming racism?

[hearty rivet]

can someone give me a hand on the aimtrain server, how do u change the settings?

i dont want to have infinite ammo and theres guns i wanna practice with but cant

[tropic geyser]

how does heli work on this server how long does respawn take?

[stray marsh]

There is? Where are you seeing an issue

[stray marsh]

Which of our 22 servers are you on? 🙂

[solemn flume]

On 10x if a vending machine isn’t broadcasting it will drop the loot yes?

Just wondering cause i remember seeing it somewhere im pretty sure and i just want someone to confirm

[normal wyvern]

@solemn flume yes

[solemn flume]

Thanks!

[slender badge]

I need help

[stray marsh]

Hey, what can we do for you?

[carmine hemlock]

@stray marsh ukn

i see people spamming shit like that every time i log onto that server

[dark radish]

we dont run UKN we run RTG

[spring stone]

need support

[carmine hemlock]

rustoria.co RTG (UKN) US

[dark radish]

oop

[fresh light]

i need and admin me and jayhawk just got banned for being in a group of 2

[lethal ferry]

Me and my bud got banned for excedding group limit of 3 after guessing this guys door code

[near halo]

?appeal

[marble mantle]

Hey, @lethal ferry

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[fallen path]

how can i see the status from my ban appeal

[near halo]

"If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status."

[fallen path]

i cant find the status

[near halo]

can an admin check my appeal link my homies getting raided XD

[slender badge]

@stray marsh if we got killed by hacker do we get stuff back?

cause I lost everything from whole wipe to hacker

[near halo]

Unfortunately we do not interfere with gameplay

[slender badge]

Dosen't cheating interfere with gameplay?

[dusk oyster]

;-;

[near halo]

The administrators at Rustoria do not interfere with gameplay

[thick adder]

when does the gravis island mondays official launch?

[near halo]

!gravis

[marble mantle]

This force wipe on the 5th August, we’re launching 2 EXCLUSIVELY HOSTED Gravis Island servers in both 🇪🇺 and 🇺🇸

These will be a 2x Vanilla, wiping on Mondays.

• Vanilla stacks
• Vanilla Team UI
• Boosted loot (all junk removed)
• Non P2W VIP (just queue skip/skinbox)

What is Gravis Island?
Gravis Island is the map that won the Facepunch map competition, and the only community who’s hosting it is RUSTORIA! The map was made by Lone, WhoIsMikeJones, Nox and CollapsedOrange who are combined the best mapping team in Rust without a doubt.

See Shadow’s video on it here: https://youtu.be/l3PgnE7rSZ8

[tawdry jetty]

#874130887778926662 message Tomorrow.

[slender badge]

What do the admins specifically do? (Honestly asking so I can understand)

[thick adder]

oh bet what time?

[tawdry jetty]

Our Official 🇺🇸 Mondays/Odd will be launching TOMORROW, on the 9th August at 3PM EST.

[tawdry jetty]

Admin's do a wide variety of things, they don't have to disclose everything they do though.

[granite grove]

/ticket

[marble mantle]

Hey, @granite grove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[thick adder]

gravis island will be under the official tab right

sorry a little confused since its 2x gather rate

[tawdry jetty]

We have modded US/EU Gravis 2x & tomorrow is launching Official Mondays/Odd Monday's which will be pure vanilla.

[soft nova]

The cheaters we got banned on small earlier are back

[near halo]

!ticket

[marble mantle]

Hey, @soft nova

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[exotic grotto]

Hi, is it possible to create a support ticket not regarding rule breaking/ban appeals?

[raw lily]

What is the issue exactly?

[near halo]

Can i get unbanned after hacking?

is assosiation ban perm ?

[raw lily]

!appeal @near halo

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

Ok thanks

[exotic grotto]

@raw lily I dc'ed in Rustoria US Small and "slept" in Fishing Village for 5 minutes while reconnecting. All my stuff had gone - I assume from the new update. Is there anyway I can get this back? I had just done an intense run at underwater labs. 😦

^ new update being: I don't believe you are allowed to sleep in safe zones anymore

[raw lily]

Sorry, but we do not interfere with gameplay, so I'm afraid there's nothing we can do to return your stuff.

[near halo]

@raw lily

[exotic grotto]

Oh ok, that's unfortunate. Thanks anyways.

[near halo]

is a assosiaton ban permanent

[raw lily]

It depends on the situation. Are you currently banned?

[near halo]

yes

[raw lily]

What is the ban reason it says when you try to join a game?

[near halo]

playing with a hacker

[raw lily]

Usually 1 week

[near halo]

really

[exotic grotto]

@raw lily would you be able to just clarify if me losing my items was a glitch or just part of the new update (I assume the latter)?

[near halo]

well i cant appeal it

and we where like 6 7 ppl who got banned

[raw lily]

I cannot, I have not personally heard of any changes with safezones since the new update

[exotic grotto]

oh ok no problem

[raw lily]

What does the website tell you when you try to appeal?

[near halo]

YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

idk first ban perma

@raw lily

am i perma banned ?

[lilac nova]

Unfortunately if your appeal was denied that decision is final

[sterile garden]

I have a few questions I'd like to ask preferably in a dc call / vc where I can share screens.

[rough smelt]

Any afk is available ?

admins***

[pseudo bear]

Hey, im not a admin but may still be able to help, what seems to be your issue?

[rough smelt]

Can ticket be reviewed ?

Waiting long time

[pseudo bear]

Please be patient our admins could be busy so it could take some time to get a answer back 🙂

[sharp vine]

normal processing is 1-3 days but allot if times it takes a day, depends on our admin availability

[molten lichen]

So what you’re saying is someone could easily join your server and hack for 1-3 days straight and no one would do anything? That’s crazy

[quaint patrol]

Hey @molten lichen, I think @sharp vine got mixed up with your question, tickets are done on a constant bases and usually takes no more than a couple hours to hear back 🙂 Ban appeals take 1-3 days to hear back

[molten lichen]

👍

[fickle moth]

there is a cheater on toria long

[lilac nova]

!ticket

[marble mantle]

Hey, @fickle moth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[austere cosmos]

i nead support help please

can any one contact me

please

[lilac nova]

How may I help you

[austere cosmos]

please i want to unsubscribe to a server am getting charged every month and am not playing rust anymore

[near halo]

?cancel

[marble mantle]

Hey, @austere cosmos

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[austere cosmos]

can u help me with

[lilac nova]

https://donate.rustoria.co/account.php and follow the instructions above.

[austere cosmos]

ty

done

so helpful

[inner nymph]

any supports online ?

[exotic thistle]

@stiff owl https://bans.rustoria.co/

[cyan jolt]

Can we get an admin to drag @white crystal

Possible cheater on US Long

[steep marlin]

need help, im stuck at downloading world 0% on your servers and it wont go up, reinstalled a lot of times and wont work, and i can join other servers

[wispy loom]

Are you using a VPN?

[near halo]

having issues linking my accounts on the website. put a request in to unlink my old discord that got deleted and every time i try and link my twitch, after clicking authorise, just comes up with "something went wrong"

[steep marlin]

no @wispy loom

@wispy loom its since last update

[wispy loom]

Twitch is being looked into to be fixed
Feel free to send me the details of your old Discord account and your SteamID and I'll make a manual unlink request for you

[wispy loom]

Feel free to join waiting for support so we can test a couple of things

[near halo]

SteamID64?

[wispy loom]

Yes

!mapfiles @steep marlin

[marble mantle]

Hey, @steep marlin

If you are received the Disconnection message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

[gaunt forum]

hi, why do I get thrown out so often from your server and not only me, so many resources have already been lost, so we are still in the queue!!!???

[misty scroll]

What's the reason you get kicked?

[warm juniper]

us main has been rubberbanding hard since wipe, almost every pvp engagement triggers massive rubberbanding/lag/ players teleporting

[gaunt forum]

just for no reason and sometimes attempt failed

[gaunt forum]

just for no reason and sometimes

[wispy loom]

Which region are you from?

[gaunt forum]

Russia

[wispy loom]

Do you use a VPN?

[gaunt forum]

no

[pure sinew]

does kit supporter give you auto lock?

[gaunt forum]

what kit&?

[gaunt forum]

what kit?

[visual oar]

how do i make a ticket

<@&274971100184576010>

[mental leaf]

!ticket

[marble mantle]

Hey, @visual oar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[left verge]

/ticket

[marble mantle]

Hey, @left verge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[visual oar]

/ticket https://cdn.discordapp.com/attachments/868314389961408535/874280243635044432/Screenshot_286.png

[marble mantle]

Hey, @visual oar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[visual oar]

@mental leaf

i cant make a ticket in game

im banned for no reason

[gaunt forum]

hi, why do I get thrown out so often from your server and not only me, so many resources have already been lost, so we are still in the queue!!!???

[left verge]

Lmao whats that

[visual oar]

i got banned for no reason

legit

[mental leaf]

There should be a reason when u connect to one of our servers

[visual oar]

its says play somewhere else

i didnt do anything wrong

[tacit grove]

i've asked in the rustoria.link a hundred times to unlink my discord and they don't accept it

[near halo]

!appeal

[marble mantle]

Hey, @visual oar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

bro wtf, i just got muted for saying pakistan

enzo thats racist

well not muted, i got banned?

how is that racist?

its a country

idk its a rule ithink

its a place in the world lmao

we all know enzo its a country

but its a racist thing i think im not sure man

[unique dew]

Check pinned messages about the word paki

that will clear everything up

[near halo]

that word is racist

but what i said isnt

[unique dew]

and what did you say?

[near halo]

he said pakistan

pakistan

it detcteds as a chat filter ithink

thats dumn

yo ugot banned for chat filter right?

dumb

ye 10 mins

ye thats detects as chat filter

bruh, that is so dumb

I got banned for playing with a cheater but I didnt know he was cheating or I would have left him

[exotic thistle]

you can appeal your ban on https://bans.rustoria.co/

[visual oar]

https://cdn.discordapp.com/attachments/868314389961408535/874283665377591316/Screenshot_287.png

some one fix this

which cringe kid is changing my name some is salty they lost an online

[unique dew]

Look at your actual discord name

and ur talking about names

[visual oar]

why am i getting dced from the server when ijoin

[unique dew]

and what does it say

[visual oar]

play somewhere else

[misty scroll]

When you were kicked the first time you should have just changed your name to something not racist 🙂

You can appeal on https://bans.rustoria.co/

[visual oar]

i did change it hello

like this is so dumb

that cute all the o4 kids are adding reactions

its legit not a racist name i have played your servers for so long

[tacit grove]

i've asked in the rustoria.link a hundred times to unlink my discord and they don't accept, why?

[raven mist]

@tacit grove What is your steamid? Ill take a look

[tacit grove]

i don't even have rust in the account it's linked in

[raven mist]

Alright, can you give me the steamid? Ill unlink it

[sullen nymph]

it wasnt with racist intent though

[tacit grove]

can i send the steam link instead?

[visual oar]

then i changed it to egg nog

[raven mist]

Sure

[raven bison]

oh really

[tacit grove]

https://steamcommunity.com/id/1904lx

[sullen nymph]

what do you mean oh really?

[visual oar]

i have had this name for so long and played rustoria for months why am i only getting banned now?

always played multiply different server with this name

[misty scroll]

I am guessing that we have not seen you use that name before

[raven mist]

@tacit grove should be unlinked

[unkempt crater]

please can we get nonamer unbanned

[tacit grove]

aight! , thanks

[raven mist]

Sorry for the long wait ^^

[unkempt crater]

he never had any intent to be racists

he's had that name on so many servers

[visual oar]

i have changed my name now and i wont change it back can i pleasee be unbanned

[raven bison]

How about you say sorry to the admin, vow not to use the name again and be on your way

[unkempt crater]

rustafied and rusticated

[raven bison]

No point in trying to dispute it

[unkempt crater]

he is sorry

[raven bison]

Where did he say that?

[visual oar]

@misty scroll im sorry not changing my name when i was first kicked i have changed it now and would like to be unbanned

will not changed it back to the first name

[misty scroll]

https://bans.rustoria.co/

[slender rune]

why i cant connect to rustoria eu medium?

[visual oar]

im legit a donater and im being treated like this 👍

[raven bison]

...treated like everyone else?

[hard sigil]

someone please look at my appeal

[raven bison]

Everyone has to appeal using the same way

[visual oar]

i did this

[exotic thistle]

[visual oar]

and still have to go though ban apeals

[raven bison]

yes

[unkempt crater]

ctv

trolling nonamer isn't very nice

nvm

[fallow wyvern]

@misty scroll its pretty sad how ur taking the piss outta an innocent kid and ur an admin

[brittle drum]

you’ve banned someone who has changed their name and that’s all you wanted them to do

stop fucking around with them and just unban, youse have had ur laugh

[near halo]

how long does it take for my ban to go away

uhh

can an admin help me?

[wispy loom]

That depends on if you have a temporary ban and how long it is, and if and when you appealed your ban

[wispy loom]

I'm not an admin but I might be able to help, what's up?

[near halo]

I got banned for playing with a hacker I didnt know he was cheating

[wispy loom]

Did you make an appeal on the website?

[near halo]

yes

[visual oar]

how do i see responses to appeals on the website

[near halo]

I gave my friend my account to login to long since i've got VIP on it and he got my account banned or smt and he was banned on toria for association but he didn't know they were cheating

and he was banned like almost a year ago or smt

and he cannot make an appeal anywhere

[wispy loom]

You'll have to make an appeal with your account and explain the situation

[near halo]

My account is currently banned from making an appeal

[misty scroll]

Well I was not the one who banned, so I am not the one who would unban 🙂

[wispy loom]

You can see them on the website when it has been responded to, but you'll also get a message by a Rustoria bot since you're verified

[visual oar]

cheers

[wispy loom]

Then it'll probably take around 1-3 business days, can be shorter, can be longer

[near halo]

fuck alright cause I got shit I wanna research on official but I think I might get raided so

is this a solo?

[wispy loom]

No team limit, but UI limit is 8

[warm sparrow]

How do i redeem my donation i just paid for

[wispy loom]

What did you purchase?

[hallow shoal]

vip

[warm sparrow]

5x supply drops

[wispy loom]

Let me see if I can find it for you as I don't know it out the t op of my head

[warm sparrow]

thanks lad

[wispy loom]

It says you'll have to reconnect to redeem it

[warm sparrow]

alright thank you

[wispy loom]

Let us know if you need any more assistance

[warm sparrow]

all done thank you lad

[hoary comet]

Where do I find the Vanilla Gravis IP

[wispy loom]

The new vanilla IP or the 2x Gravis?

[hoary comet]

new vanilla Mondays gravis

[wispy loom]

The IP will be posted in #announcements when it's wiped and up

[hoary comet]

its a small map right?

[wispy loom]

Gravis too

[hoary comet]

ok

[wispy loom]

It will be an official Gravis server

[hoary comet]

today the first day they wipe?

and will it have a wipe pass

[wispy loom]

Yes it will be released today for the first time

[hoary comet]

nice

[wispy loom]

That will likely be added later today

[hoary comet]

ok ty

[wispy loom]

https://donate.rustoria.co/packages.php?game=3&server=30

Already up 🙂

[hoary comet]

will you have a 5 day one?

[wispy loom]

I'm not sure, but feel free to suggest it in #feedback-suggestions

[rough badge]

how come my vip doesnt work on the gravis server?

[wispy loom]

For the 2x Mondays EU?

[rough badge]

yeah @wispy loom

[wispy loom]

If you double checked that you filled in the correct SteamID64 and bought for the right server, message Luke (green name on the right-hand side in the list of administrators) with your SteamID64 and issue

[rough badge]

yeah i had it last wipe

its just gone now

[wispy loom]

Hm it should last 30 days, so just message him and he'll be able to help you out

[pastel bough]

@wispy loom broo i was playing with hacker this perma ban ?

[wispy loom]

Did you get an answer to your ban appeal?

[pastel bough]

Denied

bullshit

[mental leaf]

Playing with hacker is only 7 day ban

[pastel bough]

okey man ty

[proud hare]

yo idk if im muted or sum shit but like i cant see global chat ive checked my settings and everything and i aint rly got an explanation for it

[wispy loom]

Feel free to join waiting for support, might be an easy fix

[vague quarry]

Cheater on EU Small

[marble mantle]

Hey, @vague quarry

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[vague quarry]

🙂

[desert tide]

CHEATING CLAN US MEDIUM H24

[sharp vine]

!TICKET

[marble mantle]

Hey, @desert tide

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[desert tide]

reported them all wipe no ban

[sharp vine]

F7 is slower, doing /ticket add <message> is faster

[mossy wasp]

any admins online?

[raven mist]

Whatsup?

[upbeat narwhal]

<@&274980199668645888> GUY KEEPS SPAM LINK

[tough bane]

Server?

[wispy loom]

I'm on the server now, just loaded in

[tepid osprey]

.

[neon holly]

yo sorry for the spam lol , just that those people are ban evading and its pissing me off

[wispy loom]

Are you jean in-game?

[neon holly]

yeah

j18 is ban evading ..

[wispy loom]

Make sure to make a ticket so admins can look into it

Even if they return with new accounts later like you mentioned in chat, just gotta keep on them and get them banned every time

[neon holly]

they got banned 3 times for playing with hackers , its on teslas vid , and i spammed my vid of raiding them online also got banned there , but they seem to come back always

they are chinese players

i will send the tickets later , hopefully they get banned but i dont think they have a cheater right now , just 2 3 scripters

[wispy loom]

I can understand it's frustrating that they're coming back every time after getting banned, but your best bet is to keep reporting them as soon as you can and not calling them out in chat

[neon holly]

yeah okay , ill send the tickets

[wispy loom]

Cheers
Every ticket helps keeping the servers clean

[clever otter]

waiting for support

[loud flare]

Hello I am still banned despite my 1 hour chat violation ban already passing. Can I get some assistance

[clever otter]

@wispy loom u there

@balmy cypress need help asap

[warm sparrow]

How come items dont get refunded when hackers kill you?

[spare widget]

@warm sparrow Hopefully it's understandable that it would be a logistic impossibility to do that

[clever otter]

zenzen i need help with something

[spare widget]

Totally get how it's frustrating though and we're always trying our best to remove every single cheater from the servers 24/7

[clever otter]

u got some time?

[spare widget]

What's up, Fab1an?

Waiting for Support?

[clever otter]

Ye

[warm sparrow]

hows it impossible lad?

[clever otter]

for 20 mins

[spare widget]

@warm sparrow To refund every item every cheating player interacts with?

[clever otter]

@warm sparrow its rust that will not happen

[warm sparrow]

oh right lol I thought staff would be able to do it

[spare widget]

@clever otter You'd want to DM @balmy cypress about your VIP issues

@warm sparrow I wish we could but we'd need to do it for every single player and every situation to be fair which just wouldn't be possible. But anytime you do suspect someone is cheating or rulebreaking then I'd always recommend using in-game /ticket add (your report with details) and we'll investigate asap

[warm sparrow]

Even if we had a clip of our gear and us dying to them?

[near halo]

hi me and my brother share pc and i am trying to play the 2x and it says i got banned for ban evasion and i am just starting and my freinds want me to join them on the 2x can i get unbbaned

[warm sparrow]

but yeah i get that man

[near halo]

i just got my account

[vivid swallow]

Hello, I was playing Rustoria EU main 2 or 3 months ago, I didn't remember exactly but the problem is my account was banned I think that the reason could be my in-game neighbour, I didn't know that he/she was playing with cheats. I just know this while connecting to the server right now and my account got banned too today. Im looking for help if possible.

[spare widget]

@vivid swallow You'd want to visit bans.rustoria.co

[frozen gyro]

hello, i have high ms for about 4 hours and i dont understand why

[mental leaf]

Have u checked ur internet

[frozen gyro]

google sites works well and i ve done a internet speed test if that reflect anything

[mental leaf]

Did u maybe join a server from a different region

[frozen gyro]

no that s the server i ve been playing for 2 weeks

[modern stirrup]

friend got banned for "hacking" and obviously not hacking , any help ?

[mental leaf]

You should message an Admin about it they can help you more then I do

[quaint patrol]

!appeal

[marble mantle]

Hey, @modern stirrup

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[keen bough]

!appeal

[marble mantle]

Hey, @keen bough

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[frail temple]

Is it possible to talk to an admin? <@&274971100184576010>

[rapid coral]

l

lo;;;;;;lllllllll

lllllllllllllllllllllllll

[near halo]

If you do not need support please go to #general

[quaint patrol]

How can i help?

[frail temple]

Can you drag us?

[modern stirrup]

🙂

[keen bough]

Is it possible to talk to you @quaint patrol

<@&274971100184576010>

[quaint patrol]

There is no need to @ the role, How can i help?

[blazing summit]

Hi there, can i take to an admin?

[exotic thistle]

hello, why do you need an admin? maybe i can help too?

[tacit kindle]

hello

is anyone here im tryna talk to a staff

if theres any staffs that can talk to me pls dm me i need help

[exotic thistle]

sure, with what do you need help?

[tacit kindle]

so about 2 days ago when i tried to play rtg it kicked me for hacking? ive never hacked bc i dont want to lose my steam account plus idk how to hack bc i play geforce now

[lament moth]

The lights were turned off at home, it was thrown out from the server, I'm trying to log in again, writes hacking and throws it out of the game! help me figure out what the problem is?
I am ready to pass any checks

[exotic thistle]

go ahead and appeal your ban on https://bans.rustoria.co/

[exotic thistle]

when you try joining the server it says kicked the reasion hacking?

[blazing summit]

Hello, is any admin free and I wanna discuss a case about an ban player, I can try to use voice chat.

[lament moth]

when I connect to the server, it says that the reason for the hack is simply

[tacit kindle]

so i just signed the appeal but it said i was never banned from it?

[exotic thistle]

can you join Waiting for support , and use voice chat?

[lament moth]

when I connect to the server, it says that the reason for the hack is simply

[blazing summit]

sure

[exotic thistle]

uhm as i answer in your pm's i cant help you with that since i am not an admin to check whos of your friend is banned hopefuly any Administrator can help you out! sorry i have limited acces.

[exotic thistle]

would be better if you better can explain it using voice , but whatever

can you make an banappeal?

or it doesent let you

[tacit kindle]

ill join the voice chat once im ready

[exotic thistle]

sure feel free , and i will explain you everything about appealing and bans, so ill try to guide you

[blazing summit]

I have joined the voice chat, but I don't have access to talk..

[lament moth]

when the light was turned on and I went to the us medium server and I was thrown out because of a high ping but then I was banned by hacking

[sharp vine]

!appeal

[marble mantle]

Hey, @lament moth

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[normal swallow]

why did i just got kicked for some fly hack violation?

[exotic thistle]

when you jump in some spots, you get fly hack kick

[normal swallow]

are those spots known so i can avoid that ?

[near halo]

i keep getting a eac authentication time out

even after validating my files

[exotic thistle]

uhm actualy not all of them, but mostly you will get flyhack while you claim a tree or jumping from helis and stuff like that! but thats kinda random

[exotic thistle]

did you try to restart your pc aswell?

[near halo]

ye but i have it every day

[normal swallow]

@wind geyser i did neither of those but ok i understand, thanks

[exotic thistle]

it's alright sometimes happend even to me while runing and jumping is kinda glitch of the game , but is created to prevent hackers from flying around the map or claim bases or monuments with cheats!

[exotic thistle]

are you free to join in Waiting for Support Voice Chat, we might find a solution

i could help you with anything i know!

[near halo]

wait

i need to plug in mic

it's fixed

ty man

weird tho

[exotic thistle]

no worries ,happend to me alot 🙂

[turbid patrol]

Fuse Room on Large Oil Doesn't work on Gravis 2x US

[bright flax]

Need help with some cheaters on the server!

[near halo]

!ticket

[marble mantle]

Hey, @bright flax

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[cursive apex]

I'm able to run around in real time and rust says i have ~90 ping, but opening crates, opening doors, dying, etc there is like a 5 minute delay

[exotic thistle]

what kind of server you playing US , or EU ?

[cursive apex]

eu

[exotic thistle]

do you have time to join Waiting for Support VC , i might help you found solution about that!

[cursive apex]

i'm gonna try and rejoin the server and see if it fixes, if not i'll join that

[exotic thistle]

[hushed finch]

I believe the fuse room on large oil doesn’t work until reset on wipe day.

[bright flax]

nice legit players spraying from 400 meters 😎

[random mist]

very legit

[near halo]

If you believe he is cheating please make a ticket

[near halo]

!ticket

[marble mantle]

Hey, @bright flax

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[random mist]

!ticket

[marble mantle]

Hey, @random mist

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[bright flax]

I did give a ticket but staff wont do anything about it 😄

[random mist]

in rustoria us small the whole server has been talking abt this cheater and f7ing him etc but he still vibin

[wispy loom]

There are many other players making reports so it might take some time for an admin to look into it

[random mist]

a blatant cheatr

[wispy loom]

Please don't call out cheaters

Use the in-game ticket system so an admin can look into it

[random mist]

alr

[compact parcel]

Make sure the users report the suspected Cheater using the "/ticket" comma d rather than just f7. F7 forwards the info to facepunch, but the ticket command forwards it directly to our admins!

[random mist]

alright

[fervent epoch]

!ticket

[marble mantle]

Hey, @fervent epoch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[fervent epoch]

Hey I have a problem with VIP! This month rustoria made me pay twice … help please

[wispy loom]

!vipissues

[marble mantle]

Hey, @fervent epoch

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[turbid fractal]

@robust walrus check dm for me

[severe carbon]

@void condor looking to talk to you in a support vc if you dont mind.

[wispy loom]

What do you need help with?

Feel free to join waiting for support now as I might be able to help

[clever nexus]

Don't suppose an admin is having a laugh, finished drawing a picture in my base, went to do tunnels, come back an 40 minutes later and the drawing rolled back an hour.

[severe carbon]

I was looking to speak to a HR or someone who is part of looking over the staff team.

[wispy loom]

Did the server crash?

[upbeat delta]

ADMIN

[wispy loom]

Feel free to join voice as I might be able to answer your questions

[upbeat delta]

FUCKING CHEATER ON SMALL°

[near halo]

!ticket

[marble mantle]

Hey, @upbeat delta

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[zealous kettle]

Are you looking to report a staff member, or do you just have a staff application etc. related question?

[clever nexus]

Nope just the picture rolled back an hour

I was doing tunnels and no crash

[gusty ledge]

when is the server gonna wipe

rustoria EU 10x nobp

[near halo]

You can see all wipe times for servers in the #oldserverinfo channel

[tender thicket]

hi

hello I think there has been a mistake because you ban me for playing with a hacker and I only play with my team and none of us get shit like that please we are in full raid preparation

[wispy loom]

Please make a ban appeal at https://bans.rustoria.co

Did the rest of your team also get banned?

[proven sky]

Can I get help?

[tender thicket]

no mi team dont banned

[wispy loom]

Sure thing, what can we help you with?

[wispy loom]

Please refer to the website I sent and make an appeal so the admin that banned you can look into it

[tender thicket]

Of course no one has been banned, only me and it doesn't make any sense how long it takes to confirm that? because they spoil the game experience and on top of that I'm live on twitch

[wispy loom]

Feel free to send me your SteamID64 and the name and # of your old account, and I'll make a manual request to unlink your Discord

[wispy loom]

That depends on the availability of the admin

[tender thicket]

So because of your mistake, since I don't play with a hacker or anyone else, they close my twitch stream, being an official, it seems very ugly to me.

[balmy cypress]

Hey there, did you make a ban appeal on our website? I am not seeing one that looks to be yours.

[void condor]

What's up?

[tender thicket]

I sent it 2 times

luke

[glacial gazelle]

@void condor

sooooooo i bought vip and for some reason it just ended and it shouldnt have?

[wispy loom]

Is it still visible in your purchase history?

Does it just not work anymore?

[glacial gazelle]

no i just re logged and it didnt work ill check purchase history now

[tender thicket]

luke?

[wispy loom]

On https://bans.rustoria.co ?

[glacial gazelle]

yeah it is in my purchase history

[tender thicket]

I already did that twice and he does not answer me because my twtich audience complains

[wispy loom]

And looking at the dates it should still be working, correct?

[glacial gazelle]

yes

[wispy loom]

DM Luke with your SteamID64 and issue and he'll try to help you as soon as he can

[void condor]

Hop in waiting for support, I can maybe help you out with it

[tender thicket]

Well, I am banned and it does not allow me to access in any way and I am faithful to this server and I would not like to take all my viewers to another site

[glacial gazelle]

done

[wispy loom]

You should only be able to appeal your ban once at https://bans.rustoria.co
If you made an appeal, an admin will look into as soon as possible

[glacial gazelle]

76561199122450972

[tender thicket]

senseless

plis look mi appeal

[exotic thistle]

it can take 1-3 business days to be answered

[tender thicket]

OMG incredibol

[hard sigil]

Can someone look at my appeal I was false banned for clan cycling and it’s a week ban, I’m sure it won’t take long to look over

[crude saffron]

Any admins I can ask a quick question?

[wispy loom]

I'm not an admin but I might be able to help, what is your question?

[crude saffron]

May I ask in private dms?

[wispy loom]

Sure thing 🙂

[exotic thistle]

ban appeals can take 1-3 business days to be looked into

[tender thicket]

1 to 3 days to review a mistake that you have made, I find it somewhat regrettable, sincerely they spoil my gaming experience and my work due to your failure

[wild flare]

Hello guyx

How do i make a ticket?

Cheaters on EU Main

[marble mantle]

Hey, @wild flare

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[exotic thistle]

hey Charly, i am explaining you kindly, like for everybody else appeals taking 1-3 days it would be the same for you , and im sure our admins dont make mistakes, also complaining here wont be helpful, all you can do is wait for your appeal to be answered, i hope i was clear enough my friend!

[tender thicket]

If it is your fault because my playgroup is totally legal and they have never used so if it is your fault and I am kind but correct it and you will check it as your thing, thank you my friend

[wet jetty]

!vipissues

[marble mantle]

Hey, @wet jetty

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[astral iris]

if i made a ban appeal am i supposed to get a message back from an admin telling me whether or not it has been accepted or not

[copper night]

Check the site

[astral iris]

what site

[exotic thistle]

https://bans.rustoria.co/ or you get DM by Rustoria bot , if it was denied or accepted

[copper night]

Bans.rustoria.co

[astral iris]

ohhh im sorry thank you very much

[copper night]

The one u appeal on np (:

If your linked I think you get a dm from the bot

!link

[marble mantle]

Hey, @copper night

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[astral iris]

okay yeah i linked it

if im banned on a rustoria server am i banned on all?

or just the one im banned on

[exotic thistle]

on all rustoria servers.

[astral iris]

jesuss

[copper night]

[astral iris]

</3

[copper night]

What u banned for ?

[astral iris]

i'll pm you just incase we arent supposed to talk in support

[copper night]

I’m not staff

[astral iris]

i know

[hazy ingot]

playing on the gravis 2x, some guy told me hed give me 9k sulfer if i said pakistan, got muted for 6 hours, would love to get unmuted, my name in game is "oxygen breather" his profile is : https://steamcommunity.com/profiles/76561198800089485/

[copper night]

Look at the pinned msgs

[hazy ingot]

i said pakistan

[exotic thistle]

you can appeal your mute on https://bans.rustoria.co/ if you would like, also dont say any word they ask you to say!

[hazy ingot]

i see people saying nigeria, where is their mute?

[copper night]

[livid tapir]

[exotic thistle]

anytime you see anyone say that, just feel free to report it to any chat moderator with proof they will take care of it!

and please dont say those words here, since they are punishable

[hazy ingot]

its a country bro, why cant people say countrys?

[astral iris]

so basically i was a berry farmer on the gravis 2x, and some neighbours had moved in next to me and i went to go ask them if they wanted to ally and they said yes. they then added me to team so i wouldnt kill them and we continued living in seperate bases. I had 1 bag in my base and all my doors were keylocked because i was playing solo, but because one of the people on the allied team was supposedly hacking i was also banned. 3 days of berry farming down the drain

[copper night]

Yk what ur doing

[livid tapir]

People tend to use variations of Pakistan negatively

[hazy ingot]

no i dont bro

[copper night]

Bans.rustoria.co appeal it

[exotic thistle]

because peoples using them for avoiding the main words for racism , and sadly we are forced to blacklist them

[livid tapir]

!appeal

[marble mantle]

Hey, @astral iris

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[astral iris]

i did

[copper night]

Now wait

[livid tapir]

Then wait

[astral iris]

i was just explaining why i got banned to you

[hazy ingot]

snowflake

[astral iris]

since you asked

[livid tapir]

Keith you’re just a prick, go to #general if you want to be a cunt

[astral iris]

facts

[hazy ingot]

not a prick, raising valid points and being told to shut up

[livid tapir]

You were given good reasons, #general u clearly don’t need support anymore

[hazy ingot]

no i wasnt

i said a country

[livid tapir]

#general

[dusk oyster]

Keith you were told why

That is the rules at rustoria

[hard sigil]

Can the admin that banned me dm me please

[dusk oyster]

!appeal

[marble mantle]

Hey, @hard sigil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[livid tapir]

Put it in ur appeal

[hard sigil]

I did but I was false banned and it got denied lmao

[livid tapir]

Well that’s final usually, good luck my man

[hard sigil]

It was for clan cycling members but we never kicked someone and invited them back

Like surely there’s some logs

[livid tapir]

Then you’re only banned till end of wipe

[hard sigil]

No it’s for a week

[livid tapir]

If you were banned for exceeding group limit^

Then wait out the week

[hard sigil]

Yea but why when it’s false

[livid tapir]

Because to the admins who observe and don’t ban without reason it wasn’t false so

[livid tapir]

Wait it out

[hard sigil]

Yea but we didn’t do shit against the rules

[sonic wind]

yo kyo and slap both cheating

[livid tapir]

He was done, that just made it worse but thanks for sharing to the rest of us for sure

[livid tapir]

!ticket

[marble mantle]

Hey, @sonic wind

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[hard sigil]

Has this server fr done me like that

[astral iris]

the server has fr done you like that :(

its okay we can wait out our ban together <3

[hard sigil]

Yes ❤️ may my money vossy bop in heaven

[pine trail]

How can I find out why I was banned

[near halo]

toria long

laggy af us one

[neat pumice]

The ban reason is on the disconnect screen when you try to connect.

[pine trail]

Play elsewhere is a reason for ban

Disconnected: Banned: Play Elsewhere

In addition I dont know how long Im banned or when I got banned

[severe carbon]

Looking to talk about staff steam stuff etc, nothing with the admin's but chat moderators for certain servers.

[compact parcel]

Your ban would be permanent, but you can create an appeal at bans.rustoria.co

[severe carbon]

Could we talk for like 5 mins when you're free?

[compact parcel]

If it was a temporary ban, it would state the time in the ban message

[void condor]

Sure, hop in waiting for support

[pine trail]

I dont know why I was banned

what do you want me to say

dont worry I wont do nothing again it'll be fine

can I at least find that out

my name on steam is orange and my account is here https://steamcommunity.com/profiles/76561198839908503/

[stone thistle]

Im not sure if you know about this but the fuse room on large will not open and cannot get to recycler
EU 2x gravis

[rough smelt]

hey its been around 24 hours and my ticket hasnt been reviewed?

anyway an admin can take a look for me 🙂

[balmy cypress]

Ban appeal or report ticket?

[rough smelt]

ban appeal

[balmy cypress]

I will send a reminder to the admin who is reviewing your appeal.

Sorry for the delays in a response.

[rough smelt]

Thank u

[worthy ocean]

https://steamcommunity.com/profiles/76561199031015390/friends/add

[fleet eagle]

any admoons

[stray marsh]

I Admoon

[pine trail]

can you check why im banned

[stray marsh]

Please do not call players out in discord. Use /ticket in game

[stray marsh]

It would show you that on your disconnect message

[rough smelt]

hey my ban appeal was just accepted, but I am still banned.

[pine trail]

no

[rough smelt]

anyway an admin can update me?

[stray marsh]

Isn't immediate. Can take 10-15 minutes to process

[pine trail]

this is what it says

[rough smelt]

thanks for letting me know

[pine trail]

all it says is play elsewhere

[stray marsh]

Then you were banned and told to play elsewhere. Have you gone to bans.rustoria.co

[pine trail]

why

i dont know why

thats why im asking I dont even know who banned me

also yes

I have a ticket

[stray marsh]

We don't discuss bans publicly and we also do not disclose the banning staff member. I'll notify the admin handling your case that you would like to speak with them

[pine trail]

ok who can I talk to in order to get it revoked because if i dont have any reason for a banned I dont think I dont think I should be banned

[stray marsh]

You've made your appeal on the website, that is your step in the process, now it's basically that you have to wait from there unfortunately

[stray marsh]

Well you probably shouldn't do that then

[pine trail]

no offence

hes gay trust me

[warm sparrow]

didnt think about the gay slur when i wrote it haha

[pine trail]

I dont talk to ppl in game

[warm sparrow]

fucking shit people in game

[stray marsh]

They are normally muted for 3 days for baiting.

[livid tapir]

My bad

Thanks for clearing it up, appreciate you

[warm sparrow]

dont think any cmods on lol

can i get unmuted or do i have to wait now lol

[livid tapir]

Always a chat mod on

[livid tapir]

!appeal

[marble mantle]

Hey, @warm sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[warm sparrow]

thank you

[stray marsh]

You'll unfortunately have to wait it out. If someone ever tries to get you to say something in Rust chat, I just wouldn't 😉

[warm sparrow]

my mind just went blank 😭

[livid tapir]

Been there my friend

Buddy got me banned for typing bad or dab or some shit like that a few months back

Was a weird blacklisted word

[fresh yew]

#FREEHAAKON

[livid tapir]

#general

[warm sparrow]

dab or bad?

wtf lol

[stray marsh]

#general

[wicked echo]

can i speak to an admin

[warm sparrow]

how do i reply to tickets

[wispy loom]

You can best make a new ticket referring to your other ticket so you can also get a response back again

[warm sparrow]

ah is there no replys

[wispy loom]

I'm not an admin but I might be able to help, what do you need help with?

[warm sparrow]

nah its okay was just gonna say thank you in the ticket lol

[wicked echo]

nothing i am fine now

[wispy loom]

You can double check with /ticket in-game to see if you can reply

I believe it's possible

[warm sparrow]

nah didnt have the option

just these

[wispy loom]

Hm either my memory is letting me down or they changed it

But it makes sense to make a new ticket as you can then receive another response

[warm sparrow]

haha no worries lad

thanks for the help though 👍

[wispy loom]

No worries, happy to help

[silent holly]

do i get a message if my staff app was denied?

[surreal marten]

so how do i just generally report a player

even if im not playing rustoria

[compact parcel]

To report a player, you would need to do the following command while ingame ```ini
[/ticket add info]

[cinder linden]

Hey do you allow VPNs?

[exotic thistle]

yes they do

[limpid condor]

/ticket

[marble mantle]

Hey, @limpid condor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[leaden jolt]

is there any way anyone would be able to restock us long queue skip?

[zenith forge]

is there a report function to report cheaters

[compact parcel]

There is a set stock, so if a user's VIP runs out, another slot will open

[zenith forge]

blatant hacker on us medium

[compact parcel]

!ticket

[marble mantle]

Hey, @zenith forge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[compact parcel]

/ticket add name is hacking```

[kind marsh]

@compact parcel

how do i make ban appeal?

[compact parcel]

!appeal

[marble mantle]

Hey, @kind marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[leaden jolt]

so theres no way I can get VIP?

[compact parcel]

If it is currently out of stock, unfortunately not atm. What I personally have done in the past is if you have a 2nd monitor, open the VIP store page on it, with a auto refresh for every 5-10 minutes, so once it is in stock you are able to snatch it before anyone else!

[near halo]

....?

Since when do I have to donate to use t he steam kit?

nvmd

Weird glitch.

[leaden jolt]

how do you auto refresh

[leaden jolt]

Do you know how to do that?

[leaden jolt]

Do you know how to do the auto refresh

[compact parcel]

If you use chrome, you can download an extension to do it for you

[silent holly]

!vipstock

[marble mantle]

Hey, @leaden jolt

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[full cloud]

#support

[dense goblet]

how do i report someone?

/ticket

[marble mantle]

Hey, @dense goblet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[small marten]

/ticket there are guys being racist ooutside our base

[marble mantle]

Hey, @small marten

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[crude aurora]

/ticket

[marble mantle]

Hey, @crude aurora

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[lament brook]

is there the abilty to get skinbox on this server?

[near halo]

!appeal @crude aurora

[marble mantle]

Hey, @crude aurora

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

Which server?

[lament brook]

us main

[near halo]

Not that I am aware of

[lament brook]

oof

can i start a petition

[stray marsh]

@thorn canyon Are you around?

[stray marsh]

yeah, sure, with FacePunch 😉

[azure flint]

can any admins help me in dms right now im trying to put in credits

[stray marsh]

Credits?

[azure flint]

can i dm you about it?

[stray marsh]

Sure

[crude aurora]

it saids 1-3 days

[stray marsh]

What did mate?

[crude aurora]

the support thang

THANK YOU GUYS SOOOO MUCH I GOT UN BANNED

[prisma cipher]

is it ban able for making your friend a base and giving them loot, because i gave my friend a base and got banned

and loot

[dense goblet]

can someone help me, im trying to link my youtube to the rustoria.link site and it keeps saying the app is blocked

[unreal light]

Got in the server and got automatically dc'd

[versed nebula]

What server ?

[unreal light]

us long

[versed nebula]

Not sure about us long I’ll try find out for u

[unreal light]

huh?

[stray marsh]

!youtubelink

[marble mantle]

Hey, @dense goblet

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

[stray marsh]

What server?

[stray marsh]

Were you banned or just normal disconnect?

[unreal light]

normal disconnect idk why

i have it clipped

[stray marsh]

You're welcome to DM what you have, but unfortunately we normally cannot do anything about client side disconnections (i.e. we cannot push a player through a queue).

[unreal light]

really....

[devout terrace]

PLASE MAN

RUSTORIA EU MED CHEATERS ON THE LOSE

[marble mantle]

Hey, @devout terrace

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[stray marsh]

!ticket

[devout terrace]

i did man

look at the fucking tickets they been on all WIPE

holy shit bro

just walk up to them and they SHOOT ANYWHERE U ARE NO MATTER WHAT

[prisma cipher]

rustoria 5x na i think

yeah rustoria 5x no bp

all we did was make a base and put loot in it

and give it to my friend

[tawdry jetty]

!appeal @pine gazelle

[marble mantle]

Hey, @pine gazelle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[pine gazelle]

might wanna check those logs homie lol

[raven bison]

Appeal first and we can look into it

[pine gazelle]

if im banned for a month the majority of the server should be too

[atomic hull]

i got one of ur mods abusing power

[raven bison]

Please privately talk to a staff manager

[atomic hull]

no cause i dont know whos actually going to help me

[raven bison]

?

Only staff managers can assist you in that situation

The only thing we can do is redirect it, but that's not our business. You need to talk directly with a staff manager

[atomic hull]

who can help me then

[raven bison]

@balmy cypress or @real wolf

Reach out in private to one of them

[atomic hull]

i did

[raven bison]

They are both offline so you'll have to wait a bit

[atomic hull]

well there is no point they just raided my clan and now we have nothing so sooner would be great

[mint echo]

can you get a staff manager on now this has happened with the same people and its fucking stupid

[atomic hull]

^

[raven bison]

If you are implying the mod somehow abused to have an advantage during a raid, then you are wrong. Moderators do not have any special game related advantages

[sage spear]

nah

[atomic hull]

well there mods on the server and they have to have cheats or fucking something

[raven bison]

They are called "Chat Moderators" because they moderate chat, nothing else.

[sage spear]

nah

head admin

[regal estuary]

what do you mean nah?

[sage spear]

kyle

[compact parcel]

Head Mod?

[regal estuary]

People do the roles they are expected to do

[sage spear]

i think

[raven bison]

They are still moderators, they don't have anything that can be abused to have an advantage during a raid.

[compact parcel]

As a Head mod, they have no permission which would give them any advantage in the game

[atomic hull]

well yall need to check yalls mods cause hes fucking cheating

[regal estuary]

I agree, I do the same, Mods moderate chat, no in-game privs, quit crying

you're chunky

[raven bison]

@atomic hull You'll have to wait for the staff manager(s) to wake up. Please make sure you have evidence to back up your claims.

[regal estuary]

#NoClaims

[atomic hull]

i got fucking evidence and if i hear "that isnt enough proof" im gonna lose my shit

[regal estuary]

Get ready to lose your shit

lol

[mint echo]

go moderate a chat or something

[raven bison]

?

[atomic hull]

why is this kid talking to me?

[mint echo]

dont worry ctv nothing just some jokes

[proper dawn]

chunky you screaming at these guys isn't going to do anything. Get it in your head that you're going to need to wait to talk to luke or chunky monkey as they're busy taking care of basic human needs.

[regal estuary]

yeah, we want LUKE

[raven bison]

Please leave it to the staff managers. We cannot offer any further assistance regarding your situation.

[unique dew]

Do people actually think mods/hmods can spawn stuff in? :D

[proper dawn]

apparently haha

[regal estuary]

dude, happens all the time, "Mods spawning M2 for their friends"

[frigid wing]

Admin abuse in US Vanilla 2x

[raven bison]

Are you sure it was an admin?

[proper dawn]

they don't even have the perms to do that...

[atomic hull]

who the fuck is this guy?

[unique dew]

calm yourself and be patient for staff managers

[regal estuary]

who the fuck are you turd hat?

[raven bison]

Guys please stop

[frigid wing]

My boy got a 12 hour mute for calling someone a pedo then he obviously didnt type or say a word in the proximity chat and it full banned him and said (play elsewhere)

[mint echo]

TURD HAT? 5th grade?????

[raven bison]

And you call that abuse?

[frigid wing]

about 15 minutes after his 12 hour mute

[proper dawn]

a mature adult who understands how things work in the world

[regal estuary]

did your mom in the 5th grade

[unique dew]

general go there

[mint echo]

bet thats good looks

[frigid wing]

i understand the mute bc pedo offends someone but why the full ban 15 minutes later

[regal estuary]

I can have fun here, not my servers

[mint echo]

who asked

not me

[regal estuary]

You did

[proper dawn]

buddy's been playing rust for 16 hours...

[regal estuary]

6.636 hours to be exacty

[raven bison]

@frigid wing That is because a chat moderator cannot ban players, therefore they received a temporary punishment while it was properly dealt with.

[proper dawn]

I meant you have been playing rust for 16 hours STRAIGHT

[regal estuary]

You guys are clowns, "omg mods this and that" "who is this NN" "wtf who asked you" STFU. Ask your ticket question, get an answer and piss off.

[frigid wing]

ohhhh

[regal estuary]

and?

[raven bison]

Obviously we take accusations like that seriously, that is why the player received a ban.

[proper dawn]

sir I think you need to take that advice...

[mint echo]

L

[regal estuary]

I'm not here for a question

[raven bison]

Stop

You are not here for support, take it elsewhere

[regal estuary]

I have a legit report with a 3m old history, but the account has two years on it.

It's fake

[prisma cipher]

when i appeal a ban if i get un banned is it for my entire team or just me?

[unique dew]

just you

[regal estuary]

just you

[frigid wing]

wow

my paragraph i typed didnt send

[unique dew]

and what did you say in there

[frigid wing]

i used examples of what ppl say in global everyday and they dont get banned

[atomic hull]

if ive been banned can i be a admin still?

[mint echo]

if a head mod gets caught cheating are they perma banned from the servers