support

[harsh forge]

I made a ticket and i dont know if it got through or not, but theres a player named "murphy2k" we are on the new 2x Gravis US server. He is being super toxic for the past 2 hours, saying things like "take your grandma off life support" and stuff like that. he is also talking trash to the player named "Lone" who is one of the members who actually CREATED the map

[near halo]

who delted my message iwas just trying to help the dude

[harsh forge]

He has been so toxic for too long and me and my friends would love if he got muted for a little bit

[stray marsh]

There's staff actively in here, we appreciate it, but we are all set 🙂

[near halo]

yes iknow but im just trying to help.

[stray marsh]

Thanks for reaching out, I've dealt with this

[harsh forge]

THANK YOU I LOVE YOU

[vague geode]

Hello! I have just been banned from the EU MAIN rustoria server, it puts me in the explanation playing with hacker,
Could you tell me who the hacker is on my team please? It's to kick him out, because I had no idea that we have a hacker on the computer, I'm sorry for the inconvenience and thank you for helping me,
My nickname on the server is: Fğ @ POWER RANGER
I understand that they are busy, I have paid vip, and I would need help to solve it as soon as possible, I do not want to waste time on my vip,

[olive ravine]

admin please

[stray marsh]

If you head over to bans.rustoria.co you can appeal there. Feel free to DM me your SteamID and I can look more into this.

[stray marsh]

Last chance dude. Tell me what you need. This is the 4th time I'm answering you.

I'd love to help but you just keep ignoring my responses.

[whole sluice]

@stray marsh Submitted a ticket on Rustoria EU long ♥️

[south pier]

why does this server allow people with Vac bans to play here? just curious because it's always the people who are "really good at this game" that seem to have them.

[stray marsh]

Because VAC doesn't have anything to do with Rust

[south pier]

if you get banned in rust do you not get a Vac?

[spare widget]

It's EAC for Rust, not VAC

[south pier]

and plus what is that logic? if you cheated in rust you can never play here but if you got caught cheating in a different game it's okay?

[spare widget]

We don't allow Rust gamebanned alts though more recent than 180 days and if they were gamebanned on our server it's permanent

[south pier]

idk, just asking. your rules are your rules, its just every time i go... holy shit that guys is good... 80% of the time when i look him up he has a vac

[supple valley]

where do i appeal

[wispy dirge]

Please got to https://bans.rustoria.co/ to appeal the ban, You will want to link your Discord with us so our bot can inform you of the status of your appeal.
If you wish to not link it, you will need to check the status manually at https://bans.rustoria.co/

[spare widget]

@south pier It's a mix. There are plenty of players who aren't cheating in Rust that have some sort of VAC ban from the past. If you believe someone is cheating though in-game then it's always best to send in a ticket with /ticket add (your report with details) and we'll always investigate

[near halo]

I just need to ask.

why is it that the wheel is perfect rolling on ones?

over 10 times now

and then the ONE TIME i dont put it on one

*I do put it on one

it fucking rolls a 3 .

For some reason I can spawn in, my steam id is 76561199164642384

[supple valley]

how do i check up on a appeal

[near halo]

Cant*

@spare widget

[olive ravine]

anny admin?

[supple valley]

<@&274971100184576010> how do i check a appeal

[earnest patio]

You have already been answered by Irish 4 times.

[olive ravine]

he does not respond to me

[near halo]

For some reason I cant spawn in, my steam id is 76561199164642384 <@&274971100184576010>

[earnest patio]

Because you don't respond when he does.

[olive ravine]

I have been banned and I want the reasons

[earnest patio]

It should tell you.

[spare widget]

@olive ravine Can you post your Steam 64 ID please? It'll be something like 76561109830183081

https://rustoria.co/getmyid

[red timber]

@spare widget I got muted for 3 days for baiting a mute apparently, but other people who are typing the exact thing i typed word for word aren't getting muted. Can my 3 day mute get lifted ?

[unkempt flame]

Someone is trolling on rustoria medium and Tru (my friend) got muted

I knew about it but he didn't and I was tabbed out watching yt

[red timber]

@unkempt flame Literally my situation/

[spare widget]

@red timber Just checked, your situation would remain

[thin ravine]

hey ugh why did I get a 12 hour mute for saying pakistan?

[red timber]

But the other people aren't getting muted for 3 days...?

[long wharf]

why aint the dude saying it getting muted

[spare widget]

@thin ravine Would avoid saying that- unfortunately it's most often used as a derogatory slur 😦

[unkempt flame]

So ZenZen will the guy trolling get muted and my friend unmuted?

[spare widget]

@long wharf They will be- it's always best to send in a ticket if you see it (/ticket add (your report with details))

[unkempt flame]

Or at least the guy trolling

[thin ravine]

but I didnt say the slur? I said the name of a country? like kids are taught that in school but a RUST server chat mutes ppl for saying it? like I understand if someone said the slur, but whats next do we get banned for saying africa?

[red timber]

Alright man, i learned from my mistakes

[spare widget]

@unkempt flame The mute would remain but yes the trolling player would be muted. It's always a very good idea to not type what random people on Rust are trying to get you to type since they normally have bad intentions. I've had it happens to myself years ago and learned from it

[unkempt flame]

Ok, I sent the proof, is he getting muted rn?

Bc it heats me when people do that lol

[spare widget]

@thin ravine It's a unique case with that and when it comes to Rust chat specifically it's most often used for that- easy thing to avoid though. Annoying when you don't realize it though the first time so I totally get it

[short sedge]

@stray marsh

[olive ravine]

@spare widget

76561198423213646 my steam id

[unkempt flame]

ZenZen ur the best

[thin ravine]

thx zenzen...

[spare widget]

No problem

[olive ravine]

I need help

[spare widget]

@unkempt flame Yes, that player has been handled

[unkempt flame]

Ur the best LMFOA

[spare widget]

@olive ravine What's up? From what I understand you've already received help with your situation

[near halo]

i just got banned and it said come to discord wtf lmao

[spare widget]

@near halo Can you join Waiting for Support?

[near halo]

for what

[spare widget]

So we can talk about your ban..

[unkempt flame]

ZenZen b4 I go I need ur help, cereal or a sandwhich?

[near halo]

can u dm me? i cant join call right now

[spare widget]

Damn

[unkempt flame]

Guiness Maybe don't troll my teammates

[spare widget]

Sandwich imo if it involves cheese at all

[unkempt flame]

Nah sadly

[near halo]

huh

[spare widget]

What kind of cereal?

[unkempt flame]

Very plain with chicken...

[spare widget]

@near halo Feel free to DM me and we can figure out a time to do a quick voice call

[unkempt flame]

Guinness u said first to type country east of iran to get an ak

U trolled my teammates, I can't be letting that happen 😦

[spare widget]

Anyways, enjoy the snack. Shouldn't be discussing anything in this channel if there's no further help needed

Glad we could sort it out though

[unkempt flame]

Yes sorry, ty

[near halo]

i dmd you i guess, idk why u cry over harmess chat trolling man

[whole sluice]

Where do I report a hacker other than f7

[twilit oxide]

need an admin

[spare widget]

@whole sluice In-game you'd want to do "/ticket add (your report with details)"

[whole sluice]

did that

[spare widget]

@twilit oxide Can you join Waiting for Support?

@whole sluice That's the best thing to do. Every ticket is followed up on as soon as humanly possible 24/7. Just need to be patient for a response

There's just a bunch of them as you can imagine and we take each of them seriously

[whole sluice]

Trying to be patient just being TC griefed by a hacker as you can imagine its frustrating

[spare widget]

I feel ya 😦

[whole sluice]

Should be an easy catch when admins look at his account his hours are hacked

appreciate the help I will continue to eoka troll them

[near halo]

@spare widget what call i join

[spare widget]

https://discord.gg/eR2GHEgxWQ

[worn echo]

is this banable
rustoria.co us small

made a ticket ingame too*

[spare widget]

@worn echo Voice chat isn't moderated. Would recommend temporarily disabling the function in game settings under the Audio and Voices selections if someone is being obnoxious/offensive

[worn echo]

gotcha

[true ocean]

Anyone know how to fix this problem when linking Twitch? CLick link twitch next page giant white page 'Something went wrong.'

Done this for days

[soft saffron]

https://steamcommunity.com/profiles/76561199095918180/
https://steamcommunity.com/profiles/76561199075251172/,my friend get ban by play with hacker,could any admin help me to check when they can unban?

[marble mantle]

Hey, @soft saffron

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

@spare widget can u help me with somthing

[stray marsh]

I believe that Zen has gone for the night, can I help you out?

[short sedge]

irish, can you help me

[jagged wigeon]

theres cheaters on rustoria long

https://steamcommunity.com/profiles/76561198498180959/

https://steamcommunity.com/profiles/76561198185970206

https://steamcommunity.com/profiles/76561198121491133/

[sacred orbit]

!ticket

[marble mantle]

Hey, @jagged wigeon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[harsh sigil]

how do i refund vip

[stray marsh]

!vipissues

[marble mantle]

Hey, @harsh sigil

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[whole sluice]

So they banned the cheater I reported could they removed the TCs he placed around our base lol?

If not it's cool but would be nice

[harsh sigil]

do i dm luke to get refunded

[stray marsh]

Correct, he handles all VIP related concerns

[stray marsh]

Hey, unfortunately we are not able to interfere with game play. The good news is, the player is gone though 🙂

[whole sluice]

ok well thank you

[harsh sigil]

ok thank you

[whole sluice]

yea I knew he was hacking from his hours lol

[near halo]

@robust walrus it did not work sorry for the ping

[short sedge]

@stray marsh may i have some assistance?

[ebon tundra]

help

[tough bane]

Good morning, how may I help you?

[ebon tundra]

i had 2 game open while in queue and as i was loading into the game i closed the 2nd game and my other game crashed

abd rust crashed*

i had waited queue since 6 pm

[lean egret]

i cant type in chat and i have no idea why

vanilla us medium

in game name: tweed

[cedar coyote]

I'm stuck in a door in underwater labs on EU long can I have help please ?

[near halo]

<@&274971100184576010> got banned for an hour

should be over right now

and it just reset

"chat filter violation"

[wispy dirge]

Please got to https://bans.rustoria.co/ to appeal the ban, You will want to link your Discord with us so our bot can inform you of the status of your appeal.
If you wish to not link it, you will need to check the status manually at https://bans.rustoria.co/
Or you can wait out the ban.

[near halo]

its been an hour

and u mother fuckers just stacked another hour on it

[wispy dirge]

Feel free to appeal at https://bans.rustoria.co/, or wait out the timer.

[near halo]

just did

where can i see how long it has

[wispy dirge]

Wonderful, as you do not have your Discord linked with us, you will need to check the status of the appeal at https://bans.rustoria.co/.

[wispy dirge]

There is no way to see the timer.

[near halo]

there was when i loaded in, and now it just fully reset

[wispy dirge]

I'd reccomend setting a timer on your phone or computer for this.

[swift gyro]

admin online?

[exotic thistle]

why do you need one?

[swift gyro]

cause cheater in my team

i have to report it

[exotic thistle]

report it via /ticked add in-game , admins would have a look into that asap.

[swift gyro]

but cheater not team with us

[narrow heath]

i recorded racism how do i report and what will happen to him

[swift gyro]

u know what i saying,.i hope he got banned with his team

[exotic thistle]

was it in game voice chat?

[narrow heath]

yes

[exotic thistle]

sorry but voice chat isnt moderated.

[narrow heath]

i feel like it should be

[exotic thistle]

i understand you, be sure to report through ticket, leave your details and message over there

[unkempt flame]

I just got muted for saying "faq"?

[exotic thistle]

many peoples do, but rust itself made like this

[unkempt flame]

I was referencing it to fuck..

[exotic thistle]

feel free to appeal here https://bans.rustoria.co/

[unkempt flame]

I aint banned

I am muted

[exotic thistle]

you can appeal your mute aswell.

[unkempt flame]

Why is faq black listen?

listed*

[exotic thistle]

you said faq black?

[swift gyro]

@exotic thistlei sent ticket already3006

[unkempt flame]

No I said "faq"

[slender rune]

@exotic thistle hi, i still have this problem with high ping when online goes over 250 players... I have restarted my internet like 3-4 times checked my settings. And there is no reason to have such problem

[dark radish]

Well, I think the word "faq" looks very close to another slur

[exotic thistle]

great, i am not an admin, but any from admins would have a look into that 🙂

[unkempt flame]

Oh ffs

I'll just take the mute

I have a feeling I am just gonna be muted anyways I don't have proof for anything....

[dark radish]

Admins have chat logs, so they can tell if it was an honest mistake so why not ya know?

[unkempt flame]

O

[swift gyro]

@exotic thistleIf cheater got banned but cheater not team with others, which means other people could avoid ban association ?

[exotic thistle]

admins would look if he was actualy teaming and ban his team aswell, if they didnt ban it, means not enough evidence so only the cheater gets ban

[swift gyro]

ok ,cheater kill then other people getting loot now

[exotic thistle]

thats not true, if he does that admins would have ban the teammates

[swift gyro]

OK please watching u17

EU Main U17

[winter crystal]

How do I report a cheater

[sacred orbit]

!ticket

[marble mantle]

Hey, @winter crystal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[sacred orbit]

And make F7 report 🙂

[exotic thistle]

through making a /ticket add <yourmessage> , admins would have a look into it asap

[slender rune]

<@&274971100184576010> hi, i still have this problem with high ping when online goes over 250 players... I have restarted my internet like 3-4 times checked my settings. And there is no reason to have such problem

[sacred orbit]

Dont @ roles 🙂 Read rules

[slender rune]

ok

sorry

[wispy dirge]

What country are you in, and which server are you trying to connect to?

[slender rune]

i am from Kazakhstan

rustoria eu medium

i have same problem in previous month

[wispy dirge]

Give me a moment and I will DM you what to do so we can see if it is an issue at your end or ours.

[slender rune]

ok ty i hope you will help me

[exotic thistle]

what server you playing on just im wondering?

[slender rune]

rustoria eu medium

i have this problem only on rustoria servers

[swift gyro]

M18 cheater killing admin still not ban

i submit ticket over 10 mins

[exotic thistle]

try to be patient since not many admins online!

[swift gyro]

ok got it

[near halo]

Hi how you guys doing today!

[tawdry jetty]

Good ty, please use #general though if you don't need support.

[near halo]

sorry isendd in wrong channel

[tawdry jetty]

No worries.

[lean egret]

<@&274971100184576010> i cant talk in game? it doesnt say i'm muted or anything and i dont know how i would have been muted since i dont really chat

i waited for a response an hr ago in chat... no response..

[tawdry jetty]

!appeal You can appeal your mute through the steps below (if you are muted).

[marble mantle]

Hey, @lean egret

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[lean egret]

i dont know if i'm muted... how will i know? i didnt say anything muteworthy in chat

usually ive seen mutes up to 12 hours but it has been longer than that so i have no idea

[near halo]

you can try to appeal and see if you are muted

[tawdry jetty]

If you can't speak in chat you are most likely muted.

[desert zodiac]

hello

hi, i have laggs on rustoria servers when there is more than 250 people on a server and in range like 4-5 grids out of me

[near halo]

Admins.I need to dowlnload map Rustoria Eu long.Becouse when i connect to server hes crashed me by error Couldnt Download level

[cedar cargo]

hey theres 2 teams on the US 10x server that are teaming and they were raiding out base lol

there mid raid right now its GOD clan and OOO theres like 8 help lmao

[wispy dirge]

Are you on WiFi?

[desert zodiac]

no, wired connection

[tawdry jetty]

!mapfiles

[marble mantle]

Hey, @near halo

If you are received the Disconnection message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

[tawdry jetty]

!ticket Report it via /ticket so a Admin can look into it.

[marble mantle]

Hey, @cedar cargo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[desert zodiac]

allo bull

[near halo]

!mapfiles

[marble mantle]

Hey, @near halo

If you are received the Disconnection message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

[near halo]

Admins.I need to dowlnload map Rustoria Eu long.Becouse when i connect to server hes crashed me by error Couldnt Download level

maps empty

[wispy dirge]

Which server are you having issues with?

[desert zodiac]

on all rustoria servers

[wispy dirge]

Where are you located?

[desert zodiac]

rushia

russia
in north

[wispy dirge]

It would be due to your countries firewall system.

I can DM you what to do to confirm though.

Is there a server you like to main?

[tawdry jetty]

!mapfiles Read the steps below to try to fix the issue.

[marble mantle]

Hey, @near halo

If you are received the Disconnection message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

[near halo]

its dont work

[desert zodiac]

i haven't any troubles with my internet, this laggs only on rustoria servers in rust

[idle shard]

hey there are two clans teaming with over 5 team limit on 10x no bps us clan names OOO and GOD no one has helped yet we put in tickets

we cant do anything there are like 8 of them

[marble mantle]

Hey, @idle shard

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[opaque palm]

@robust walrus sorry for ping but this is kind of an emergency this guy is raiding me and im fairly confident hes cheating fresh account with 0 days since his last gameban im on the 10x us and yes ive submitted a ticket hes raiding me rn

[idle shard]

<@&274971100184576010> pls we need sum 1 to come do something

[tawdry jetty]

Looked into your SteamID that is linked to your Discord, can confirm that account is muted. So if you’d like to appeal it go for it.

[lean egret]

does it say what i said?

[idle shard]

Cause if they finish raiding get the stuff then get banned after wards then you guys will say you can’t do anything about our stuff

[opaque palm]

bruh they are abt to wipe my base lmfao

can anyone help? @stray marsh

@quaint patrolcould you hop on the 10x?

[tawdry jetty]

I’m not going to go into details, but it was for a valid reason. If you appeal it maybe you can speak to the Admin about the details. Typically they don’t though.

[opaque palm]

can anyone help? lmfao

[lean egret]

can you atleast pm it to me?

so i know what to appeal?

[opaque palm]

love getting raided by hackers and admins do nothing

[tawdry jetty]

They deal with a lot of stuff all day and night, please try to be understanding. There’s a lot of cases constantly going out besides just yours.

[opaque palm]

i am understanding but im being raided by them lmfao and then my shit wont get replaced once they get banned

[tawdry jetty]

I understand your frustration, sorry for the inconvenience. I’m off to bed now but I wish you guys the best of luck and hope it gets taken care of

[cedar cargo]

you guys suck at looking at tickets lmao js

[idle shard]

Great so a 2 man gets raided by two teams and two tickets gets no attention and now we lost everything

[cedar cargo]

me and my teamate have been getting raided by 2 clans for the last like hour and i made 2 ticvkets and there not banned and we just lost the raid so

bye bye to our stuff

[opaque palm]

they legit ALL have game bans LOL

[cedar cargo]

:))

wipe day go bye bye

[opaque palm]

this is some great support

[cedar cargo]

right lol

[opaque palm]

getting raided by a 5 man and they all have game bans

[cedar cargo]

im getting raided by a like 8 man

2 clans on the 10x

[opaque palm]

and the latest one was 0 days AGO LOL

[cedar cargo]

oml lmao

shouldnt even be aloud on the server tbh

[near halo]

@cedar cargo @opaque palm Please continue on #general if u dont need more support.

[opaque palm]

bro what

[cedar cargo]

dawg are u stupid

[opaque palm]

i need support you ape

[cedar cargo]

stfu cream give me someone to actually talk to

[idle shard]

Lol

[opaque palm]

getting raided by a 5 man of hackers

[cedar cargo]

im trying to get support lmao

[opaque palm]

all level 1 accounts all have gamebans

suck my cock

[near halo]

u were already told by a HM to make a ticket

[opaque palm]

BRO I DID

[near halo]

be patient now

[cedar cargo]

I made 2 tickets dawh

[idle shard]

Same

[tough bane]

As we already mentioned a couple of times. Create a ticket ingame and be patient. Please move to general now. Thanks

[opaque palm]

oh yeah lemme just let them raid me

[cedar cargo]

its been an hours xDDDD

hour*

[opaque palm]

they are legit raiding my base rn and theres dirt shit i can do

[tough bane]

It is early in the EU and pretty late in the US. If you are unhappy with our response time there you are free to apply as admin at #staff-applications. Thanks

[opaque palm]

but im supposed to be "patient"

[dark radish]

There is 1 admin right now online. Have some patience

[opaque palm]

so do i get my shit back if they raid me??

[dark radish]

No.

[cedar cargo]

na u wont lol

thats why its fucked

[opaque palm]

exactly so stfu

[dark radish]

If you made your ticket you have done all you can. Go ahead and F7 and be patient. If you don’t need anything else #general please

[opaque palm]

all have game bans and are all below level 6 on steam lmfao

but hey ill move to general

[near halo]

Thank u.

[cedar cargo]

tHaNk YoU

[dark radish]

[quaint patrol]

What can i help you with?

[cedar cargo]

its g now idgaf my base is gone lol

[idle shard]

Oml no still ban them

[quaint patrol]

Then take it to #general

[gleaming pulsar]

whats up with the login page, cant log in, guessing im not the only one

[cedar cargo]

all my shits bye bye but if u wanna know so u can ban them

u can look at my tickets 😄

[gleaming pulsar]

❓

[quaint patrol]

We will, I understand your frustrated but please try be patient

[tough bane]

Can you may try another browser?

[idle shard]

We told them it was against rules they said they didn’t care

[quaint patrol]

Did you manage to get any evidence of it?

[gleaming pulsar]

Chrome & Internet Explorer, both don't work and show that.

[cedar cargo]

there fuckoing there rn

[idle shard]

If you get on or have someone get on you can see them all in there not shooting eachother

[cedar cargo]

go look xDDD H2

fatty metal base

[idle shard]

It’s hard to take recording or screenshot of guys that kill me when I try to do so

[gleaming pulsar]

Seems the login is just down ok

[idle shard]

Base is in i2

[opaque palm]

jacob just a quick question could you hop on the 10x or is that not an option?

[quaint patrol]

We currently have 3000+ Players to monitor, As soon as an admin is available they will check it out Sleep 🙂

[idle shard]

Oml so basically now nothing will happen cause you will have someone get on they won’t be there anymore end of story no one cares great

[gleaming pulsar]

What about the login page

Does it work for others?

[opaque palm]

your legit on rust

[quaint patrol]

Yes, That is correct

[opaque palm]

sorry for speaking in support but like god damn they all are under steam level 6 and their most recent game ban was 0 days ago, I've reported them in here and in game I even reported them through f7.

[quaint patrol]

Its okay, I understand its extremely frustrating for you

[rough latch]

keep timing out on toria us long

only uk people from my team

[vague wedge]

why am i getting random timeouts on eu medium?

[near halo]

Any admin? Found a possible esp kid

[civic tangle]

any reason i keep getting timed out on us medium

[knotty pollen]

Can someone help? I keep getting timed out on us main

[raven mist]

Are you EU?

[knotty pollen]

Nope

[raven mist]

Its being looked into and worked on atm

[long bough]

how do i get white listed

in the rust server

[near halo]

are you banned from it?, because if you are there is no way to get unbanned. They have no form of appeal system

[long bough]

no im not banned i just join like 5 mins ago

[near halo]

oh whats the problem you're facing then

[long bough]

i cant join teams because im not whitelisted

[near halo]

hmm, not sure to be honest, this server doesn't affliate with the rust server in any way

[long bough]

not rust server just rustoria

[knotty pollen]

Any updates regarding the server?

[near halo]

Lemme buy VIP no cap(US Long)

@raven mist i have vip but i am in a 100player queu

@near halo

Did you buy it when u were in queue

[lilac nova]

!vipissue

[marble mantle]

Hey, @near halo

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[open laurel]

Rustoria Eu Main 2 cheaters القنبلة النووية ا and 첫소리

https://www.battlemetrics.com/players/1005548822

https://www.battlemetrics.com/players/1006027443

[exotic thistle]

report them via /ticket in-game please!

[marble mantle]

Hey, @open laurel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[open laurel]

Can i give you the battle metrics?

Or does it have to be id

[exotic thistle]

i am not an admin, but in the ticket yes, you can put battlemetrics also ids , anything can help out for the admins!

[near halo]

i keep getting timed out everytime i try to join anyone getting this issue?

[chrome merlin]

!appeal

[marble mantle]

Hey, @chrome merlin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[strange saffron]

where do i go for dedicated player?

[raven mist]

lemme check

[strange saffron]

tthanks dad

[void condor]

You need 2,000 hours on one specific server to be able to get that role

[strange saffron]

iknow

[gleaming pulsar]

Still getting this trying to login, what to do?

Am I the only one with this problem?

@balmy cypress

Do you have any knowledge of this?

Or is my computer just cursed

[wispy loom]

Feel free to join waiting for support so we can exclude a couple of things

[gleaming pulsar]

The same for my phone what xd

[wispy loom]

https://rustoria.co

Are you referring to that site?

It's up for me

Ah I see

I just reported the issue, but thanks for letting us know 🙂
Didn't know leaderboards were also not working

[ebon trellis]

is solo duo trio wiping today on no because of force?

5x

ok thank you marco 🙂

[near halo]

"Unlink request is still waiting admin approval" Has said that like week now

[candid scaffold]

US 3x crashed

[raven mist]

We'll look into that, thanks

[raven mist]

What is your steamid?

[sonic kernel]

did the 3x server close?

[raven mist]

3x booting up again

[candid scaffold]

thanks

[near halo]

76561199131350039

[raven mist]

unlinked

Sorry for the long wait ^^

[near halo]

np

@raven mist btw i have boosted this server . How do i get the role

i did /auth ingame and didnt show up

[raven mist]

Try to do /auth again in a few mins

[bleak sky]

Hey i posted an appeal-like 5-6 days ago and i haven't heard back is it denied or

[sacred orbit]

Do it on modded servers.. on vanilla isnt working.

[radiant tangle]

Can i get an admin on EU medium please? i have suspicion "Edini" is cheating

[sacred orbit]

!ticket

[marble mantle]

Hey, @radiant tangle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[radiant tangle]

thank you

[south pasture]

pls upgrade eu medium slot i was waiting 2.5 hours

[spare horizon]

mee to

[south pasture]

the thing didnt move

@echo venture

[plucky plinth]

Hello is an admin or RyanJD available ?

I am sorry I do not know how to use discord too well or how to get in contact with an admin please advise

[wispy loom]

Hey I'm not an admin but I might be able to help, what do you need help with?

[plucky plinth]

I would like to if possible get im touch with an admin to apologize for my friend being rude to them

[wispy loom]

Do you know which admin was involved?

[plucky plinth]

I believe it is was RyanJD and Charl I think

[wispy loom]

Did your friend get banned in-game?

[plucky plinth]

Yes I believe so

[wispy loom]

The easiest way to apologize is to make a ban appeal and write something there

https://bans.rustoria.co

[plucky plinth]

They were removed from the discord following their outburst to the admins from discord

Apparently they cannot appeal it

[wispy loom]

They have already appealed and it got denied?

[plucky plinth]

Yes I think so

My friend has had some time to rethink his behaviour and understands it was unacceptable and would like to apologize for it

[wispy loom]

If an appeal gets denied and it states that the decision is final, it usually is what it says

[plucky plinth]

Is there an avenue for me to talk with Ryan or an admin in discord to impart what I said here

Or even for my friend to do so?

[wispy loom]

It would be difficult seeing the appeal got denied and your friend is banned from Discord

Bans are not handed out easily

[plucky plinth]

I am sure and I understand that

I do think if I could speak with an admin the incident would be resolved

Could I ask how I would go about getting in touch with an admin here?

[desert tide]

having vip issues again

[wispy loom]

!vipissues

[marble mantle]

Hey, @desert tide

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[short sedge]

Could i get some assistance?

[raw lily]

What can I do for you?

[short sedge]

I was told to contact Irish by another admin and he hasn't responded for the past 2 days

But i see that he's been active in responding in support. Just wanted to check up on that

[raw lily]

Gotcha, I can let him know, we get a lot of messages so it might have just gotten lost on accident.

[short sedge]

Yeah, I've dm'd him and i've also messaged him here in this channel. Usually within 5 minutes of him typing

[raw lily]

We're hopping channels all the time, I'm sure it wasn't on purpose

[short sedge]

Thank you and I appreciate you reaching out to him

[raw lily]

No problem

[desert tide]

is there anyone else that can fix my vip

1 hour wait time its getting silly ive had to do this three days in a row its not a great response to be told be patient when your paying for a service#

[worn sequoia]

!ticket

[marble mantle]

Hey, @worn sequoia

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[worn sequoia]

/ticket

[marble mantle]

Hey, @worn sequoia

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[proven gazelle]

Not sure if yall know already but leaderboards doesn't work?

[civic tangle]

?

[wispy loom]

Ye we're aware but cheers for the message
We're working on it

[astral relic]

When does us main wipe?

[wispy loom]

Next Thursday

Wipes every Thursday

[astral relic]

Not this one?

[true hamlet]

cheater on rustoria mediun

[marble mantle]

Hey, @true hamlet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[wispy loom]

!wipe

[marble mantle]

Hey, @astral relic

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force

[true hamlet]

yo these tickets dont work

[marble mantle]

Hey, @astral relic

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force

[astral relic]

shit

my bad

[wispy loom]

Are you having issues when making a ticket? Or are you referring to the time it takes for them to get responded to?

[true hamlet]

exactly that rustoria is wayyy faster but this time they aint

this dude is just cheating hard

and ik its not your job

[wispy loom]

They're always trying their best to work through tickets as soon as possible, but it's humanly impossible to deal with every ticket within a few minutes

[raw lily]

What server did you submit a ticket for?

[true hamlet]

thank you guys

legit best rust hosts !!!!!!!!

[wispy loom]

Did the cheater just get banned?

[true hamlet]

Legit in seconds

[raw lily]

Rustoria's got your back 🙂

[stray marsh]

[alpine mesa]

can u link the website im trying to log in on my steam with it and it says service unavaliable

[raw lily]

Hey gdub, which website you trying to get to?

[alpine mesa]

the rustoria one cause im trying to see if there is vip for us medium

[wispy loom]

Go to https://donate.rustoria.co/

[alpine mesa]

then when i go to log in with my steam it says service unavaiable tho

[wispy loom]

The homepage login isn't working currently but it's being worked on

[alpine mesa]

oh

thanks sylith you still play medium?

[raw lily]

Admins cannot play on Rustoria

[alpine mesa]

forgot about that

[faint cairn]

Hello is there a way that other Radio Stations get Added by Admins ? Public and Safe Radios

[stray marsh]

You're welcome to suggest some in #feedback-suggestions 🙂

[near halo]

Hello, i bought vip for rustoria medium but it says that it has been payed 2 times for the same price? please someone help thanks-

[sacred orbit]

!vipissue

[marble mantle]

Hey, @near halo

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[near halo]

I have vip for the server it just says in my bank that it has been payed twice and i dont know what to do

[sacred orbit]

Contact @balmy cypress

[near halo]

Ok thankyou

[soft spindle]

/ticket

how can i speak to an admin

[wispy loom]

!appeal @soft spindle

[marble mantle]

Hey, @soft spindle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[desert zodiac]

admin

[stray marsh]

Player

What can we help you with? 😛

[near halo]

Bruh why is the no bps US 5x wiping? legit wiped a few days ago and was meant too be weekly?

[desert zodiac]

hi, i have laggs on rustoria servers when there is more than 250 people on a server and in range like 4-5 grids out of me

[stray marsh]

Wipe Schedule: Wed @ 3PM EST & Sun @ 1PM EST

[desert zodiac]

I have been lagging all day and your admins ignore me

I don't think you want to help me

[near halo]

it was not even 2 days old like what @stray marsh

[stray marsh]

What server are you playing on?

[desert zodiac]

previously, your server did not lag with me, and now it began to lag, despite the fact that the other servers, not yours, do not lag

[stray marsh]

This is an unfortunately the case sometimes with the forced wipe. We still do not deviate from our normal wipe schedules unless specifically noted for some reason in #announcements

[desert zodiac]

on all rustoria servers, i tested all

are you going to help me:?

[stray marsh]

We have not been receiving any similar reports about any issues like this, which would lead me to believe that this may be an issue on your end. Unfortunately, there is not much that we can do to help with this.

[desert zodiac]

thank you my dear ones

[slender rune]

@stray marsh i have same problem

[desert zodiac]

helped your player

[stray marsh]

Alright, same follow up, which server? 🙂

[slender rune]

same

on all rustoria servers

please help us

[desert zodiac]

you are not helping us but just trying to get rid of the problem

[stray marsh]

I'll note this, but 2 out of 4000 players that are actively online in our servers would still lead me to believe that this would be an issue with your ISP on your end. We can't help something that we have no control over

[desert zodiac]

are you insulting us now? the fact that we have a bad Internet and a bad country?

[slender rune]

explain me... why this problem on rustoria servers? on other different servers there is no laggs

[stray marsh]

No one is insulting you. Never even mentioned your country mate.

[slender rune]

explain me... why this problem on rustoria servers? on other different servers there is no laggs

[stray marsh]

Servers are hosted in many different places, there could be 100 answers to that question. And none of them are that we are insulting you

[slender rune]

solve my problem, i give you 1 day

you understand me?

[stray marsh]

Have a good day mate.

[exotic magnet]

ticket 486

[stray marsh]

We unfortunately do not moderate that. You could always mute the player via the in game command or temporarily disable voices.

[desert zodiac]

you're not trying to solve our problems but you're laughing at us

[stray marsh]

No one has laughed at you. How would you like us to solve this?

[desert zodiac]

you should connect us with someone higher up, or at least ask not only where we played and everything is fucking

you should connect us with someone higher up, or at least ask not only where we played and everything is fucking

[stray marsh]

Someone higher up for your internet connection issues? I'm confused at what you are looking for here

[desert zodiac]

я русски

отвечай мне по русски

давай !

[stray marsh]

Take a break mate.

We're glad to help if it is something we could resolve, but we cannot.

[slender rune]

you don't deserve good communication

[tough bane]

MaxH I responded to you in #general

[tough bane]

huh?

[near halo]

Can I transfer my VIP from medium to long?

[exotic magnet]

@stray marsh it says no racism in the rules but you don't moderate racisim?

i have clips

[lilac nova]

!vipissue

[marble mantle]

Hey, @near halo

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[raw lily]

We don't moderate racism over voice, that's all. If you don't want to hear it, you always have the option to disable your voice chat in-game.

[obsidian ermine]

What happend to the guy that false banned me?

[jagged halo]

hello

admins, im in need of help

[wispy loom]

Who/what are you referring to?

[obsidian ermine]

I had his name in my head kinda forgot it already im dropped as a kid

Nevermind

Sorry for watisting ur time

[exotic magnet]

@raw lily wack, i paid for vip, based on what the rules say, i like having voice chat on and talking to other players.

@raw lily obv yall arent gunna do anything, so i wont bother you but the rules should be changed or modified to be more clear.

[chilly falcon]

us main down?

what happent now ???

[raw lily]

I will make the suggestion, thank you for the feedback.

[chilly falcon]

admins?

[lunar hare]

Server down again

Did this yesterday getting old

[wispy loom]

!vipissues @brazen quarry

[marble mantle]

Hey, @brazen quarry

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[pure eagle]

Can you guys get your shit together? Raking in thousands of dollars in VIP and can't even keep the server online?

It's honestly a little embarrassing.

[civic dragon]

this is actually ridiculous lmao, unplayable with how many times this happens

[chilly falcon]

agree

roger that

[pure eagle]

I get there is unforeseen things that can happen, but investments should be restructured to provide a better customer experience.

Too much worry on server pop to sell VIP and not enough on stability.

[chilly falcon]

[lunar hare]

Fr this shit getting old like it’s rust a 10x server with 1000000 entity’s can stay up longer then this bs

[gaunt citrus]

Cheaters, roofcamping eoka just killed me

[merry hound]

!vipissues

[marble mantle]

Hey, @merry hound

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[umbral scroll]

i got proof of an esping team

[sharp vine]

!TICKET

[marble mantle]

Hey, @umbral scroll

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[sharp vine]

post the youtubelink/video in the ticket

[umbral scroll]

alright

[lunar hare]

Who

[umbral scroll]

CA clan

[lunar hare]

In what server

[umbral scroll]

10x 6/8

EU

[woeful sage]

is the leaderboard system bugged?

<@&274980199668645888>

[wispy loom]

The leaderboard is currently not working and being worked on

[woeful sage]

any info when its up again?

[tawdry jetty]

Please don’t mass ping unless it’s very important.

[tawdry jetty]

No, the leaderboards are currently scuffed. Not sure when it will be fixed, hopefully sooner than later though.

[compact crescent]

I'd like to ask a question

[jagged halo]

it's the same question as him

[idle lark]

I need help could any admins assist me? <@&415898423460626432> <@&274971100184576010>

[wispy loom]

Come to the point of your issue and stop tagging staff roles

Last warning too

[earnest patio]

^

[raven bison]

Now what is your issue @idle lark

[near halo]

Can any admin help transfer a vip

[wispy loom]

Message @balmy cypress with your SteamID64

[wispy loom]

Was it purchased wrongly btw?

[near halo]

No I just bought it for the wrong server

[wispy loom]

That's what I meant 😛

[idle lark]

@raven bison Yes I have an issue. I'am on Rustoria-US Long and I have been in queue for 2+ hours I was ina 30 man queue, which is now 1 player ahead of me. And now that there is one player ahead of me, I have been stuck in this poosition for 45+ minutes and it isnt moving is there something wrong with the queue or am I bugged?

[wispy loom]

Ye just got ahead and message Luke Dxter

[near halo]

K

Do you know when he is gonna be online

[raven bison]

With the way the queue system works, it will not move unless the player count is below the max slots.

[earnest patio]

Not exactly but he is fast to respond @near halo

[raven bison]

While the player count is above the max slots, it will never move until someone leaves the queue

[idle lark]

I dont understand, so does that mean as long as more VIP members log in, I can't get into the server?

[raven bison]

Basically

[idle lark]

So why is there so many VIP slots

[raven bison]

There isn't

[idle lark]

no one without VIP can play and u guys are sold out of passes

[earnest patio]

People don’t want to wait for queue so they buy vip. Which is always an option for you @idle lark

[raven bison]

VIPs support us, that's something we give back as a perk, having the ability to skip the queue

[pallid rover]

Patience is also a virtue.

[raven bison]

There is no easy way to fix that problem :)

[idle lark]

@earnest patio VIP is sold out, and there is 19 extra players on the server, which means I will be stuck at the first position in queue for god knows how long

I have tried to play on this server for the past 3 days

have literally spent 15+ hours in the queue

[raven bison]

You are trying to play a monthly server just after wipe/update...

[idle lark]

that is a huge problem for anyone who wasn;t able to purchase your VIP I feel as if everyone who didnt purchase a pass or didnt have time before they sold out, will not be able to enjoy the server, I suggest not selling such a large quantity of VIP passes because it hinders the ability for alot of people to enjoy ur server

[pallid rover]

#feedback-suggestions

[finite jacinth]

there a hacker come to my base

[raven bison]

There's no easy way to deal with that though. If we reduce VIP slots, more people will complain that they are stuck in queue and rustoria loses money, or increase player slots which can be problematic in many ways

[finite jacinth]

but i have a lock

[wispy loom]

Use /ticket in-game

[finite jacinth]

what can i do..

[idle lark]

understood

[raven bison]

I am just assuming at the end of the day. The definite reason is something I don't know. But raising the max slots would be problematic for the map size. Having too many people for the size of the map

[near halo]

So people should just be stuck in queue forever

Because someone who paid 10& got in first

May too many VIP slots

I haven’t seen someone with out vip talk in chat in a bit

[raven bison]

That may be the case

[near halo]

Also you say raising the max slots would be problematic but the vips already pushed the slots 23 past it’s original 300

It literally looks like y’all sold more vips then there are slots

[raven bison]

Yeah but raising the slots is the exact same

[near halo]

Except players could get in not vips

Instead of waiting til later

[raven bison]

But VIPs can also get in which would inflate the pop too much

[near halo]

unbans me then bans me for ban evasion??

You could raise it to 350 then let VIPs push it over

[exotic thistle]

https://bans.rustoria.co/

[near halo]

already appealed and they denied it

literally got unbanned

have proof of my appeal being accepted

and got banned for ban evasion

[exotic thistle]

if you hat gamebanned before and you evading it that would get you banned agin!

[near halo]

im not gamebanned g

never been

[stuck sluice]

looking for admin waiting in support channel

[stray marsh]

What can we help you with?

[stuck sluice]

in voice channel

[exotic thistle]

trust me, they can find it out so easy , but just to let you know read those rules about NO EAC/GAMEBANNED ALTS https://rustoria.co/vanilla/rules it might help you understand!

[neon coyote]

?ticket @stuck sluice

[marble mantle]

Hey, @stuck sluice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

ok lol literally will show ive never been gb

idc that much jus admins get power hungry af and ban people who do nothing wrong while 75% of players on 10xs script or cheat

[exotic thistle]

uhm i dont belive that, actualy we should be thankful they keeping the game clean, anyway 🙂

[stray marsh]

You were given the options on how to appeal. If you don't want to do that, we can't help you.

[scenic crest]

can any admin accept discord unlink request

[stray marsh]

It has nothing to do with being "power hungry". We deal with thousands of players every day and none of this is personal.

[scenic crest]

im asking for my friend btw

do u need any information like discord name or something

[stray marsh]

That person will have to reach out to a staff member directly with their request and reason

[near halo]

I bought vip for rustoria medium 1 but when i check my bank it says that it has been payed twice. I tried loading into the server and i have the vip and everything, i just thought it was weird that it has been payed twice, im looking to get a refund from this, thankyou.

[stray marsh]

!vipissues

[marble mantle]

Hey, @near halo

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[near halo]

And how do i contact a staff member so i can get my problem solved? already send a dm to @balmy cypress 3 hours ago but he has not answered yet.

[raven mist]

He will get back to you asap

[rose lily]

Look a new admin

[raven mist]

?

[rose lily]

Shen what happened with kawaii

[raven mist]

[rose lily]

I see Ryan luke and zen and fear no one else

looks like most of other are new admins

[raven mist]

Uhhh alright 😄

[rose lily]

just a speculation

[misty scroll]

👀

[rose lily]

and schaadt

[stray marsh]

New server, who dis

[rose lily]

This is the person who tried to take on the 8 admisn of Rustoria nad got banned by Ryan Jd

[raven mist]

Weird flex but okay, lets move to #general

[leaden tundra]

Any admin here, just a quick question

[languid terrace]

why is eu main laggy every bloody day

[exotic thistle]

go ahead and make it, let me see if i know the answer 😛

[near halo]

is thare anyway to buy vip for skins?

[exotic thistle]

hey, no there is not, purchase can be made only through payments metods available on https://donate.rustoria.co/.

[cedar cargo]

hey anyone ever get those clans banned that i made 2 tickets for last night but no one did anything about?

[wispy loom]

Did you check in-game for a reply on your tickets?

[cedar cargo]

na was just assuming they would be banned cause ya know they raided me as a 8-9 man

lmao it was 3am i was staying on to wait when i already waited an hour

[stray marsh]

We have no tickets open from last night, so I'm guessing you should have a response from us already.

[cedar cargo]

do i check it in game or

[stray marsh]

Yes, all responses send back in game

[cedar cargo]

fs thanks irish

[chilly falcon]

omg

[low dock]

will q skip for us long restock?

[mental leaf]

There is no ET on restocks

[rapid frost]

Hello guys ! where can i view ? the map because i am in queue . (EU medium)

[uncut magnet]

how do i verify steam account?

or discord

[mental leaf]

You can check on the map on Battlematrix online

[mental leaf]

!auth

[marble mantle]

Hey, @uncut magnet

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[uncut magnet]

!auth

[marble mantle]

Hey, @uncut magnet

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[dreamy sable]

hey i need an admins help i placed a winmill and battery but the cord is bugged or something and wont let me connect it to the other

the cord is just long enough to reach but there is a ghost cord that i can see maybe thats the issue? i just need an admin to help me out ingame plz '

[uncut magnet]

how long does it take to recieve steam kit and discord

[dreamy sable]

rustoria us small

[wispy loom]

Should only take a few minutes to sync

[rapid frost]

No i try it and not work

[dreamy sable]

ign is goblin barrel plz help man

[near halo]

i need an admin help

[mental leaf]

Sorry but I have no clue how else u can check

[rapid frost]

oh oaky

[wispy loom]

Hey I'm not an admin but I might be able to help, what do you need help with?

[near halo]

i got banned for playing with cheater

[uncut magnet]

!auth

[marble mantle]

Hey, @uncut magnet

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[near halo]

but im only duo

and he is not banned

[wispy loom]

As you're banned you'll have to make an appeal at https://bans.rustoria.co

An admin will look into your case

[near halo]

how long will it take my base is going to decay

[wispy loom]

Usually up to 1-3 business days

[near halo]

what

thats not fair if they ban me for no reason and my base decays

[wispy loom]

It's usually faster though

[near halo]

wtf

[wispy loom]

Your ban is likely not handed out without a reason

Is it a server ban or a game ban?

[near halo]

server ban

playing with cheater

[modern loom]

Hello I NEED VIP ASSISTANCE

[marble mantle]

Hey, @modern loom

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[modern loom]

https://gyazo.com/75191ba57f96a622cd6ca29e2b9b1cd9

i bought that yesterday....

[tough bane]

and?

[modern loom]

I dont have active vip

[tough bane]

How can we help you there?

#support message

[modern loom]

I'll make a ticket

Usually message luke directly but he's offline 😦

[near halo]

hes online

[tough bane]

You need to get in touch with Luke directly. He is repsonible for VIP.

[lucid falcon]

<@&274971100184576010> May i get connected to support?

[tough bane]

Dm him

[tough bane]

Hello mate, if you need any support or want to get in touch with someone from the Staff feel free to private message me or join in #368790610783764480.

[lucid falcon]

Thank you

[modern loom]

I am, i needed the message

[lucid falcon]

@hidden pewter may i have your assistance in support room #1 perhaps?

[tough bane]

Please dm him and be patient.

[merry hare]

it keeps saying disconected scripting but ive never scripted or played on the server

[near halo]

nice i built my base for 2 days and they false ban me and its gonna decay

very good 👌

[steep ginkgo]

1 of admin scam me

1 of ur admin scam me and took my account

[lunar robin]

why steam doesn't let me download the world of x3 no bp's eu?

and stays like this

[ebon carbon]

is there anyway I can be unbanned from the servers? I was banned a while ago for hacking when my teammate was the only one using hacks without telling me.

[wispy loom]

!mapfiles

[marble mantle]

Hey, @lunar robin

If you are received the Disconnection message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

[wispy loom]

You can appeal on https://bans.rustoria.co

[ebon carbon]

ok thank you!

[wispy loom]

Could you join waiting for support please?

[lunar robin]

wait

i think i got it

i dont have that map in my rust maps foldeer

can i download it somewhere?

[wispy loom]

Let me see if I can find it for you

[wispy loom]

https://github.com/Ryan-J-D/Rustoria.Maps/blob/master/proceduralmap_3750_354751059_215_1628028618.map

There is a download button there too

[ebon carbon]

how will I know when I get a response Caelifera?

[wispy loom]

You can check in on that site again and see the response, or link your Discord on https://rustoria.link

[ebon carbon]

I linked my discord

[wispy loom]

You'll get a message by a bot if your appeal gets accepted or denied

Did you link another Discord?

Doesn't say you're verified

[ebon carbon]

no this account

here ill see

[wispy loom]

Must have went something wrong as every verified account has the verified role

[ebon carbon]

nvm I didn't

now I did

[wispy loom]

Cool, so now you'll get informed about your appeal in Discord by a Rustoria bot 🙂

[ebon carbon]

ok thank you

[lunar robin]

ty @wispy loom

[void parrot]

Hey, does anyone knows when are the vip for US long gonna be refilled ?

[ebon carbon]

ok well sadly got denied

[wispy loom]

When a slot expires, another one opens up

[lunar robin]

this is the fastest support i've recived in rust servers xD thanks again 😄

[void parrot]

oh aight thanks

[wispy loom]

Happy to help 🙂

[ebon carbon]

can I ask people for other servers to play or is that against rules?

[wispy loom]

Sorry to hear that you ban appeal got denied
We'd prefer to avoid discussing other Rust servers as it's not relevant to our servers

Thanks for checking though 🙂

[ebon carbon]

ok sorry then Ill just ask a friend

[wispy loom]

No worries, have a good rest of your day

[ebon carbon]

you too

[lunar robin]

my friend decided to change server and now i cant join x10 no bp's

xDDDDD

[wispy loom]

Are you not able the download the map again?

[lunar robin]

yup

[wispy loom]

Could you hop in waiting for support?

[wispy loom]

I can keep giving maps to download haha but that's not a good fix

[lunar robin]

im here my english is not that good

[neat pumice]

!mapfiles

[marble mantle]

Hey, @lunar robin

If you are received the Disconnection message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

[neat pumice]

Don't download it directly if it's causing you issues, just delete it as per above, then let the client download it itself 🙂

[lunar robin]

i dont have that map in my rust maps folder

[wispy loom]

Looks like he's not on the Rustoria Discord server, but thanks for reporting anyway 🙂

[patent crescent]

why am I first in line for 3h?

[granite beacon]

ok man just thinking if he joins this

[vernal bramble]

up the slots at rustoria long or release more vips please 🙏

[hybrid harness]

^^^^^^^

[near halo]

WHY IS IT ALWAYS RAINING

[lunar robin]

can someeone mute this clan on rustoria x10 no bp's eu?

[hard sigil]

https://gyazo.com/8757e86b5abf89fbd5879fa8c688879b

[modern loom]

Is there anyone else that’s able to help me with vip other than Luke?

[wispy loom]

Keeping an eye on it now @lunar robin @hard sigil, thanks for letting us know

[hard sigil]

Thanks

[hoary berry]

can someone help me rq please

how do i auth discord

for 3x rustoria

[wispy loom]

/auth or /kit discord is what you're referring to?

[hoary berry]

i have a problem

it says im already auth but i cant use the kits

[wispy loom]

Did you link/verify just now?

[hoary berry]

no

[wispy loom]

It might take a few minutes to sync

[hoary berry]

ive been auth for awhile

[wispy loom]

What does it say when you're trying to use the k it?

[hoary berry]

where do i go for the discord

maybe i can try to auth again some how

[wispy loom]

Feel free to join waiting for support so we can check a couple of things

[hoary berry]

ok

[near halo]

say i were too purchase a kit such as kit elite on US 5x, how many times can u use it per wipe

@stray marsh

[umbral moat]

I was banned for 10 minutes for chat violation

[dim sky]

/appeal

[marble mantle]

Hey, @dim sky

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[umbral moat]

and it wont let me back on server

/appeal

[marble mantle]

Hey, @umbral moat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[lofty rock]

My account was hacked and I made a new account is there anyway I don’t get banned

[lucid knot]

Hey i have hackers in my base ESP on connect 2xmon.rustoria.uk:28015

[lofty rock]

My account was hacked and I made a new account is there anyway I don’t get banned. /appeal

[umbral moat]

menace

its not hard to get your account back

[lofty rock]

How

[umbral moat]

they cant change ur email or ur phone number

so just go change ur passowrd

[spare widget]

@lucid knot You'd want to send in a ticket in-game with "/ticket add (your report with details)" while not calling anything out in chat

[lofty rock]

There’s a different email link to it

[umbral moat]

u dnt have the email its linked to

[modern loom]

Is anyone else able to do vip support other than Luke

[wispy loom]

If your account gets hacked, always try to reach out to Steam support

[modern loom]

Bought vip and can’t even play the game

[ruby forge]

unbannnnnn meeeee uuuuu cuntssssssssssss

[lofty rock]

I did But when I try to put in the email it said it’s wrong And it says a different email

[umbral moat]

it says try a different email

[wispy loom]

How did you lose the account? Clicked on a link?

[lofty rock]

No it’s a different email not mine

[lunar robin]

x10 no bp's just crashed

[spark bronze]

rustoria main random dc?

[lunar robin]

i think all servers crashed

maybee?

[lucid knot]

How?

[wispy loom]

EU? I'm on it

[lunar robin]

yep 10 no bp's eu

crashed

[wispy loom]

Could have been a network issue possibly..

Between you and the host I mean

[lunar robin]

or maybe timeouted me and my friend

we both got kicked by timeout

[wispy loom]

The server seems to be up

[lunar robin]

man this server doesnt like me

[pallid blaze]

@spare widget sense i got week ban can u tell me the response to my ticket

[lunar robin]

i cant download the map and now it kicks me

my friend got kicked too

[wispy loom]

Where is your friend from?

[lofty rock]

anyone knows how i can get my account back

[wispy loom]

https://help.steampowered.com/en/wizard/HelpWithAccountStolen

That article might help

[modern loom]

Hellooo can I play your server please! Would love to actually use what I payed for !

[near halo]

can i get help?

[lofty rock]

thanks but that did not work

[wispy loom]

https://support.steampowered.com/kb_article.php?ref=2347-QDFN-4366

[near halo]

an admin already replied to my friene

<@&274971100184576010>

is there a way to do a vip transfer

[wispy loom]

When did you buy the VIP?

[near halo]

2 days ago

[wispy loom]

Then it's unfortunately not possible to transfer your VIP

[near halo]

what are the rules

[wispy loom]

VIP transfers only occur now when you bought it for the wrong server, so at the moment you bought VIP

[opaque palm]

ive been waiting for my appeal to be read since the 26th

[near halo]

what happens once i make a ticket?

[wispy loom]

The admins will be able to view your ticket

[lilac venture]

can i report a player?

!ticket

[marble mantle]

Hey, @lilac venture

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[lilac venture]

yo

[lofty rock]

Thank you @wispy loom

I got it back

[lilac venture]

can u unban my friend from the discord

[wispy loom]

Nice! Great to hear man 😄

[near halo]

alright, its a definite cheater so when will i know hes been banned?

since i cant leave my base or else im dead each time its so bad

[wispy loom]

Now make sure to secure it too
https://support.steampowered.com/kb_article.php?ref=4020-ALZM-5519

[wispy loom]

Hey an admin will try to get to your ticket asap

[near halo]

okey, 45 mins down the drain rn

[wispy loom]

I can't put a time on it but it will likely be quick

[near halo]

these guys are so weird doing that

not your fault

i know u get lots of reports

[wispy loom]

Sorry to hear that you're unable to leave your base, I hope they will be dealt with shortly

[spark grove]

why LEADERBOARDS dont work

[wispy loom]

Leaderboards are being worked on

[carmine roost]

how can i unlink my discord account from rustoria link,????

[copper night]

!link

[marble mantle]

Hey, @copper night

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[wispy loom]

If you login again you can click to send an unlink request

On the right-hand side

[carmine roost]

i have and ive been waiting 4 days :/

plz help

[wispy loom]

I'm not able to help unfortunately, but if you send your SteamID64 I can redirect it to the admins

[copper harbor]

!steamid

[marble mantle]

Hey, @copper harbor

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[copper harbor]

Forkkid2 is my account that got hacked and also the account i wish to be unlinked

76561198324378544 my steam id

[formal furnace]

can someone help i have a ban evasion in rustoria.co 3x US for no apparent reason. I was playing for 6 hours yesterday doing just fine and the next day i have a ban evasion. ANYHELP?

[copper harbor]

!appeal

[marble mantle]

Hey, @copper harbor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[wispy loom]

Why are you on a separate Discord account now?

[formal furnace]

@wispy loom could you help me?

[wispy loom]

Hey, you'd have to appeal that at https://bans.rustoria.co

An admin will look into it for you

[formal furnace]

was wondering why i was banned to begin with....?

[wispy loom]

You mentioned ban evasion, just include any proof you might have, and the admins have their ways of looking into it

[copper harbor]

so bassicly forkkid2 was my main account that got hacked/comppromised and it is still linked to rustoria where as my new main (Imtheigor) isnt and i logged in to my hacked account to see if i could somehow unlink it from rustoria but apparently nope

And im trying to unlink that hacked account and get this account linked to rustoria where as i cant becuase my old hacked account is

[wispy loom]

That Discord account is linked to a stolen Steam account?

[copper harbor]

????

[wispy loom]

Since you just spoke with your Discord account

[copper harbor]

sorry what?

[wispy loom]

What account is compromised?

[copper harbor]

forkkid2

the discord account

[wispy loom]

Make sure to make a ticket with /ticket in-game

[wispy loom]

But didn't you just speak with the account?

[copper harbor]

yes becuase i logged back on it to see if i could unlink it somehow

[wispy loom]

If it's compromised meaning you got locked out, you wouldn't be able to send messages from it

But if you have access to it why would you want to unlink it?

[copper harbor]

it was hacked in a way where it would just spam those scam messages