support

[near halo]

i have it clipped of me getting full dcd if you need it

yeah i know but its worth a try.

[oak canopy]

exact same thing happened to me

ass server lol

[near halo]

so dumb dude, trying to get dome back when our members got fucking dcd

nice server guys...

[oak canopy]

loving it aye

[near halo]

see you guys in 12 hours

[oak canopy]

what a lovely experience

[near halo]

i got banned df

[hollow wraith]

i was chillin boat farming

[lilac nova]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[hollow wraith]

then bam dcd

[glass shuttle]

<@&274971100184576010> we cant even appeal

[near halo]

where are the actual mods

[near halo]

i cant apeal

that have like power in the server

it says im not banned but i am

[earnest patio]

What's the problem.

[lilac nova]

try to appeal through mute

[lilac nova]

why is that

[near halo]

in the server playing trying to get dome again and i got full dcd by the server waiting in a 300 queue

a fuckton of other people got dcd too

[light dome]

hey i bought a vip pass for my friend and its not working what do i do ?

[near halo]

i was in the server

[lilac nova]

!vipissue

[marble mantle]

Hey, @light dome

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[sonic flint]

It says we havent gotten banned @lilac nova

[earnest patio]

Dire you may have purchased on wrong server.

[sonic flint]

Cant even appeal

[lilac nova]

try to appeal through mute

[glass shuttle]

its having an error, can we just all talk in a vc with an admin or is that not possible because 9 of us were banned

[lilac nova]

join

[sonic flint]

@lilac nova

[sharp lynx]

there is still people online from the group that got banned

[stray marsh]

!ticket

[marble mantle]

Hey, @sharp lynx

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

my skinbox does not work on eu monday's x2

[sonic flint]

!appeal

[marble mantle]

Hey, @sonic flint

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

how often does the no bps us 5x wipe?

[marble mantle]

Hey, @sonic flint

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[night phoenix]

thanks

[earnest patio]

Every Tuesday and Saturday

Saturday 1pm and Tuesday 3pm EST.

[dusk tartan]

NO VIP for 2x Mondays EU

[zenith owl]

pls i have buy vip and i dont have in game on 2X MONDAY EU

[stray marsh]

!vipissues

[marble mantle]

Hey, @zenith owl

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[near halo]

@balmy cypress NEED your help problem vip pls 3GBP magically disappeared on my account wtf

[stray marsh]

DM him please! 🙂

[near halo]

i wait ..

[zenith owl]

i dm @balmy cypress @stray marsh

[stray marsh]

Then he will get back to you soon. Lots of players reaching out today

[near halo]

So how many days does the server go until a wipe @earnest patio

[stray marsh]

#oldserverinfo

[near halo]

Thanks

[lunar rivet]

All my teammates say they wanna get ban aswell cuz they play with:"

[covert locust]

can someone send picture of the eu long map?

[near halo]

!vipissues @opaque stream

[marble mantle]

Hey, @opaque stream

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[stray marsh]

#general

[lunar rivet]

cheater" so this mean they should be banned aswell

we are a strong group we take everythink togheter

1 for all

[spare widget]

@lunar rivet Sorry but that's not how it works 😦

[lunar rivet]

they say it

[spare widget]

I'm glad you've received a reply though. I'm sure you'll be notified if anything changes

[lunar rivet]

have clip

[sonic flint]

@lilac nova It doesnt let us submit an appeal

[near halo]

I need admin support

[stray marsh]

What can we do for you?

[lilac nova]

appeal through mute

[lunar rivet]

Still a mistake

[near halo]

the whole west coast disconnected from the server. and my friend was in outpost

[swift oxide]

Hey, i v got a problem with my vip , i v got issues on the server RUSTORIA x2 GRAVIS EU my steam id => 76561199009116737

[near halo]

so he lost everything, it wasnt his internet

[spare widget]

@lunar rivet Totally understand how you feel that way. Sorry but this won't be the venue to appeal it any further

[near halo]

@stray marsh is there any way we can get it back?

[stray marsh]

Sorry to hear this! Unfortunately we cannot interfere with game play

[lunar rivet]

how u feel it when u are on the other side kappa

[near halo]

i got kicked from the sever and my body despawned when i rejoined in outpost what to do

[earnest patio]

Nothin, you can really do.

[deft crag]

What’s the clan limit for @dusky bobcat, if any?

[raven mist]

There's not clan limit on the 2x

[near halo]

!vipissues @split cliff

[marble mantle]

Hey, @split cliff

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[brittle solar]

my steam wont link

[wispy loom]

Feel free to join waiting for support

[remote saddle]

how do i make a ticket for a cheater

[spare widget]

@remote saddle In-game "/ticket add (your report with details)"

Good to pair that with an F7 as well to report directly to EAC in combination with the report to us

[upbeat delta]

Any admin?? @spare widget Outpost stock 2x monday EU is fixed?

[near halo]

bro they gonna put up vip for us long like damm its been an 1 30 mins since last one

<@&274971100184576010>

[stray marsh]

!vipstock

[marble mantle]

Hey, @near halo

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[near halo]

bro ill pay 40 bucks right now for vip

<@&274971100184576010>

[stray marsh]

Sorry, doesn't work like that

[near halo]

100 bucks

[stray marsh]

The answer is no

[near halo]

150

[brittle solar]

done

[upbeat delta]

Any admin?? Outpost stock 2x monday EU is fixed <@&274971100184576010>

[raven mist]

Whats the issue?

[upbeat delta]

°outpost OUT OF STOCK is fixed??

[midnight glade]

i got 7d ban 2weeks ago and still banned? hello

[near halo]

put up 1 vip for me i have missed 3 last few remaining

[raven mist]

It doesnt have a stock on gravis

[midnight glade]

@raven mist can you help?

[glacial pine]

Admin? I was gifted VIP only to have it not work. Help?

[raven mist]

What is your steamid?

[raven mist]

Contact Luke regarding tthat ^^

[midnight glade]

@raven mist STEAM_0:1:118418511

[pale valve]

Need some help with my vip switched

[spare widget]

@pale valve You'd want to message @balmy cypress for anything VIP related like that and I'm sure he'll look into it as soon as possible for you 🙂

[near halo]

put up some vips

[spare widget]

@midnight glade https://rustoria.co/getmyid It'll be something like 76561193013381087 (Steam 64 ID)

[near halo]

for us long

[spare widget]

@near halo They replenish as soon as previously purchased ones expire- would always recommend checking back frequently since they're always quite in demand. Good luck!

[midnight glade]

@spare widget @raven mist 76561198197102751

[near halo]

ive refrenshed my page for almost 2 hours now

[raven mist]

You'll need to file in an appeal on bans.rustoria.co and the admin who banned you will look into it asap

[raven mist]

You're unbanned. Hopefully this is the last time we see you doing this stuff

[split grail]

@raven mist can you look at my appeal pls

[placid siren]

Hello me and my team are on US main and a cheater just got banned but we noticed when running up to the cheaters base that his two teammates killed him, broke his bag, and were changing their codes so they dont get association banned, Is there something I can do to hopfully get all of them banned so their cheater friend doest get back on on an alt account and continue cheating?

[raven mist]

Yes, make a ticket with as much info you have ingame

/ticket

[marble mantle]

Hey, @raven mist

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[abstract trail]

76561198084940996

[void condor]

https://donate.rustoria.co/

[abstract trail]

https://steamcommunity.com/id/SexualToast/

[oak canopy]

did u get it lmao it came back in stock

[void condor]

76561198083287267

[abstract trail]

76561198382111881

[near halo]

76561199141010984 banned for hacking and i havent even played i bought vip like a 5 days ago was playing havent even played and im bannned for hacking :/ https://steamcommunity.com/profiles/76561199141010984/

[earnest patio]

It says banned again? Were you previously banned?

[near halo]

nah its cuz i got banned on ukn (cheating) cuz the admins r weirdos with egos for no rzn

@earnest patioi was on a vpn when i loaded in 2 the server so im guessing it could be why but im not sure

[earnest patio]

!appeal @near halo

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[red token]

please help i found a hacking clan and its obviouse

[marble mantle]

Hey, @red token

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[rain raptor]

c AN I GET REFUND ON MY RANK

@balmy cypress

<@&274980199668645888>

[earnest patio]

What's up

[rain raptor]

i want a refund

[wispy loom]

DM him with your details please

[tough bane]

I suggest you read through https://rustoria.co/terms to see if you're eligible for a refund, if you believe you are, then you should send a DM to @balmy cypress with your SteamID if you're not verified on our discord .

[wispy loom]

SteamID64 and reason for refund

[earnest patio]

I have no control on refunds

[rain raptor]

i am waiting in support

[wispy loom]

Unmute if you want to chat

[rain raptor]

@balmy cypress

[wispy loom]

Refrain from tagging him, DM him with your SteamID64 and reason for refund @rain raptor

[near halo]

i need help admins

i got banned for hacking when i am not hacking

[ornate knot]

And i got banned for playing with him

[near halo]

u guys can scan mmy pc and

[stray marsh]

Go ahead and join waiting for support

[near halo]

i will do script

[undone pecan]

tipper if ur going to cheat tell me first cause if i new you were i wouldnt of played with you

:(

[rain raptor]

Can i get a admin please

[ornate knot]

Yea he invited us to play and got us banned

[undone pecan]

yeah we know him from my friend that goes to school with him

[wet crag]

How do I get a refund for vip.

[wispy loom]

!vipissues

[marble mantle]

Hey, @wet crag

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[wet crag]

Thank you so much.

[rain raptor]

still waiting on refund

[glossy sage]

/ticket

[marble mantle]

Hey, @glossy sage

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

Does has server everyday restart?

[wispy loom]

#support message

[wet crag]

My skip does not work would I be allowed one??

[wispy loom]

If you purchased VIP and it's not working, please contact Luke

[wet crag]

I did how long would it take for him to reply.

[wispy loom]

He's usually pretty quick 🙂

[wet crag]

Ok thanks.

[undone pecan]

Thanks for your time Irish me and dizzy will make sure we know who we are playing with next time

[dull marsh]

My friend posted a bot a year ago and he is still banned.
Both from the disc server and both from your servers
Can his ban get revoked?

[fierce umbra]

Hello there! I've accidentally purchased VIP for a wrong server, is it possible to set it to a different one and give it to my friend, as i re-purchased another one for a correct one?
Thanks!

[knotty talon]

!vipissues

[marble mantle]

Hey, @fierce umbra

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[near halo]

Ay.

I lost all my /s points due to a glitch.

[knotty talon]

Are you sure it's not because of force wipe?

[near halo]

No, It JUST happened.

I was Banned for hacking U guys can scan my pc and i will do script checks my friends got banned to for no reason they are @undone pecan @ornate knot can we all get unbanned or can they get unbanned.

[knotty talon]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

If you already appealed, and it was denied, that is the final say in the matter.

[near halo]

But yeah this is kinda insane, since it happened mid-wipe.

The interface died, according to it, an error occured.

And when it refreshed, all points were set to 0.

[knotty talon]

It was force wipe at 2 pm EST

[near halo]

Yeah, this happened minutes ago.

[knotty talon]

Then is was most likely delayed.

[near halo]

at around 6:30.

Odd. usually doesn't happen like that.

oh well, shit happens i guess.

[dense brook]

admin

where me poin

35 in 5 min

now 0?

wtf

if server wipe.restart poin.ok.server play 2 hour and restart poin.wtf

[proven gazelle]

3x eu server i dont get any shop points?

[dense brook]

eu 10 x

admin here

[knotty talon]

It's because the point reset was delayed.

[dense brook]

i play on the server 3 hours now 10 min ago it doesn't make sense

[stray marsh]

Modded Points were reset due an issue with original point wipe. Sorry for the inconvenience!

[winged egret]

is it possible for me to get into direct contact with Ryan? I need to apologize for something I did 2 years ago :/

[dense brook]

I kept you poin for m2.what now

[stray marsh]

Join waiting for support

[dense brook]

or give me only m2

[sour roost]

/ticket

[marble mantle]

Hey, @sour roost

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[dense brook]

admin can give me m2 only.35 poin for m2

only 1 m2

[stray marsh]

We cannot restore any points. They wipe every force wipe and we were just a few hours late today. Sorry 😦

[dense brook]

35 pion

for 1 m2

[stray marsh]

The answer is no, sorry

[dense brook]

all server wait for 35 poin

now get 35 pion

now me 0 pionž

wtf

[stray marsh]

Please move to #general We've answered already and it will remain no, sorry about that.

[earnest patio]

!appeal @gentle bison

[marble mantle]

Hey, @gentle bison

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[errant zodiac]

!appeal @errant zodiac

[marble mantle]

Hey, @errant zodiac

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[lost surge]

Not a rustoria bug, figure I just post it here for visibility since I'm not sure where else to post ahaha

Based on view angle player's gear doesn't render

[stray marsh]

This was part of the recent update. It is intended as it patches another issue.

[lost surge]

Ah gotcha ty

[stray marsh]

Thanks for bringing it to us, though! 🙂

[dapper panther]

I paid for vip why do I still have to wait in que?

[stray marsh]

!vipissues

[marble mantle]

Hey, @dapper panther

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[fossil crater]

tf did i get muted for lol

[stray marsh]

Send me your steamID. I'll have a look

[fossil crater]

76561198406440259 not big of a deal its a chat but still have no clue why lol

[timber oriole]

I'm also having the same issue .

[near halo]

thanks to whomever took a look at my ticket

much love <3

[stray marsh]

Baiting racism will definitely always result in a pretty long mute. I'd recommend not doing that.

[bitter sundial]

where to buy a helicopter if there is no bandit camp?

[spring thunder]

Outpost is merged with bandit : ) @bitter sundial

[fossil crater]

what are you talking about?!

[sour roost]

can i get a admin on ticket 64 and 69 in game?

[timber oriole]

when they say contact luke , do you mean private or message through here ?

[spring thunder]

Pm him @timber oriole

He'll get back to you when he can 🙂

[timber oriole]

kk ty

[sour roost]

@spring thunder

[rancid furnace]

@balmy cypress

[bleak hawk]

im currently playing on us long - need some help with an issue im having

[upbeat delta]

°please add fast recycler on 2x monday vanilla

[spring thunder]

Tickets are handled solely by admins and they will get to them when they can @sour roost

[fossil crater]

u want every server to be modded like no bruh

[stray marsh]

#feedback-suggestions

[bleak hawk]

im currently playing on us long - need some help with an issue im having...

[rugged peak]

i got banned

[dusk oyster]

!appeal

[marble mantle]

Hey, @rugged peak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[dusk oyster]

What’s the problem

[bleak hawk]

are you an admin?

[viral iron]

Are points broken on EU 3x? I'm stuck on 0 points even after socials give me points

[dusk oyster]

No but i would like to ask in case it’s something easier to solve that doesn’t require an admin

As they are busy

[dense brook]

now get 3 poin need get 5

wtf

[stray marsh]

If you don't need support, please move to #general as we asked previously 🙂

[raw lily]

We are aware of the point situation, please be patient while we work through it, thanks

[viral iron]

Also to add onto the point issue, the /shop doesn't work from within the Underwater lab. it gives you an unknown error and tells you to /ticket

Infact my shop was perfectly fine before I tried doing it from the lab

[stray marsh]

Hmm, very odd indeed. We are looking into that.

[hushed spade]

bro why my Wipe VIP Not work

[stray marsh]

!vipissues

[marble mantle]

Hey, @hushed spade

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[near halo]

<@&274971100184576010>

still waiting queue after this fucking server disconnected me!

by chance is there enough slots to skip me?

i have a clip

[raw lily]

Sorry, but we do not give out queue skip for those kinds of situations. I'd suggest keeping an eye on https://donate.rustoria.co/ to see if you can't snag a package with queue skip to prevent that from happening again in the future.

[balmy cypress]

Sent you a friend request 🙂

[bleak hawk]

is there any way to have a misplaced wall removed by an admin?

[fossil crater]

pretty sure that would be admin abuse

[brisk bluff]

on a modded server?

[viral iron]

Oh also theres an invisibility problem happening on EU 3x too, happening to a bunch of my clan mates not being able to see me and vise versa

[bleak hawk]

no - us long

[viral iron]

Haven't been able to replicate it properly yet but working on it

[brisk bluff]

@balmy cypress

[brisk bluff]

for now make a ticket ingmae

game*

!ticket

[marble mantle]

Hey, @brisk bluff

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[bleak hawk]

so?

[wispy loom]

No, admins don't interfere with gameplay

[brisk bluff]

if it was on a modded server you can use /remove

[sterile spindle]

If your playing on 3x US server there’s a /remove command

[bleak hawk]

no its vanilla us long

[brisk bluff]

nope we cant help with that

[sterile spindle]

Maybe you can find someone nice enough to boom it for you ha good luck with that

[bleak hawk]

fml...........................................................................................

[near halo]

yo can i refund wipe vip ( i payed today and turns out i bought it for the wrong server)

[sinful aspen]

Has anyone had a issue of being banned but never played on this server

[near halo]

wolfenstein are you on can fp 1

[sinful aspen]

? Sorry what is do

[near halo]

nvm

[sinful aspen]

Fp

[brisk bluff]

?vipissues

[marble mantle]

Hey, @near halo

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[teal spade]

what rewards do you get for boosting?

[brisk bluff]

?boost

[marble mantle]

Hey, @teal spade

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[raven aurora]

yo on rustoria 3x i lost all my points and was wondering if i could get thjem added to what i have now

[teal spade]

how do i claim it in game?

[brisk bluff]

try /kit ingmae

ingame*

[teal spade]

didnt work

i might have to restart

[near halo]

This was due to a delayed point wipe. Sorry, mate.

[raven aurora]

ok gotcha thank you

[near halo]

The kit is /kit booster

Usually what's needed is to rejoin the server :)

[wide hedge]

Hey just wondering if I can refund vip if I never used it

[near halo]

!vipissues

[marble mantle]

Hey, @wide hedge

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[teal spade]

oh wait im on gravis island i dont think that works for that mp

[wide hedge]

Well I haven’t used it yet so that means I’m kinda eligible

[near halo]

I'm not sure if it works there either. But mkst likey not.

[near halo]

That isn't up to me, but up to Luke and the rest of the Administration.

[idle spire]

yo

my friend is stuck in the underwater monument

[sharp junco]

i got a 20 hour mute for no reason i literally said the word koreans

[stray marsh]

I muted you mate. And you know what you actually said.

Best to stay away from hate speech and such

[spare niche]

Hey irish any chance you can help me mate

I am stuck in an underwater monument

[stray marsh]

Hey! We are unable to interfere with game play in any way unfortunately. What seems to be the situation exactly, though?

[spare niche]

I am in the new underwater system and a door forced me to get wedged next to a large battery

I am wedged and cant move

my friend is here trying to force me out we've tried everything

[stray marsh]

We can take a look into this area, unfortunately, you may have to F1 and have your mate collect your loot for the moment 😦

[spare niche]

alright that blows thanks anyway

[vernal gull]

If you appeal and get denied can you appeal again in like 6 months or are you permd

[trim valley]

Hello batteries are bugged

If i attach a wind turbine to them its empty and no power is forwarded and the cable stays even after removal

[echo venture]

This would not be related to us as we do not modify anything to do with this. It'd be a Rust bug so please report via F7

[sharp junco]

the koreans are a group on the server bro... i said fuck them because they offlined us the wipe before

[near halo]

I'm trying to get the vip for us long, but the site is not working correctly

[stray marsh]

Well I would definitely suggest not doing that anymore as it can be viewed very differently

[raw lily]

What is the issue you're having exactly?

[sharp junco]

ya i see can i get unmuted though? please

[stray marsh]

You are welcome to submit your appeal at bans.rustoria.co

[near halo]

I'm literally clicking "VIP - 30 days" and nothing is happening

[raw lily]

For which server?

[near halo]

North America, I'm US

[wraith sinew]

@raw lily i nee dhelp bro

@raw lily check private

[brittle trout]

Any mods know whats up with this? Just moved into a new apartment and tried to play my main server and is banned for playing with a hacker?

[raw lily]

What is the name of the server? For example, we have US Main, No BPs 3x, Zeus America, just to name a few

[near halo]

US long, the monthly server

[brittle trout]

Any fixes? I haven't played with a hacker, but have ran into hackers.

[mellow ivy]

I bought VIP and I got no special discord role!!!

man this is dictatorship

[brisk bluff]

?link

[marble mantle]

Hey, @mellow ivy

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[mellow ivy]

thank you!

this is now democracy!

[raw lily]

Gotcha, taking a look

US long is currently out of stock

[near halo]

RIP

[brittle trout]

Sylith, If u got time can I get some help on my problem?

[raw lily]

What is your problem exactly?

[brittle trout]

Says I'm banned for playing with a hacker

[dense lynx]

!appeal

[marble mantle]

Hey, @brittle trout

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[brittle trout]

I tried to do the ban appeal on the website, and I submitted and it says i'm not banned..

[wraith sinew]

@balmy cypress check MP plz ( @raw lily)

[dark radish]

give it like 5 minuets to sync up

[brittle trout]

I already waited that much, I haven't played with hackers but ran into some on the server

[raw lily]

Can I get your steam ID? https://rustoria.co/getmyid

[brittle trout]

Sure

76561198391592931

I have a VAC-BAN on CS is that why? Cause I know some servers don't allow Ex-cheaters..

[raw lily]

I will send you a DM about this situation. Please check it when you can

[merry hill]

@stray marsh https://steamcommunity.com/profiles/76561198872975593/ Dear Mr. Administrator, I was prohibited from accessing your server because a hacker appeared on the team, and I didn't know he was a hacker. I was already offline after the first day, and other teammates pulled hackers. I don't know. I love real games very much, especially on this server. I want to participate in the next file clearance, if the administrator is willing to lift the ban for me. I would like to buy VIP on this server.

@stray marsh

[dense tulip]

/ticket

[marble mantle]

Hey, @dense tulip

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

!appeal @dense tulip

[marble mantle]

Hey, @dense tulip

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[junior mirage]

/ticket

[marble mantle]

Hey, @junior mirage

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[junior mirage]

i need helllllllllllllp

[stray marsh]

What can we do for you?

[fluid raven]

how do i make a ticket?

[near halo]

!ticket

[marble mantle]

Hey, @fluid raven

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[fluid raven]

/ticket

[marble mantle]

Hey, @fluid raven

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[fluid raven]

i need to appeal a false ban

[near halo]

!appeal

[marble mantle]

Hey, @fluid raven

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[fluid raven]

can u join support room?

tryna get this done asap... trying to play wipe with my boys.... fucking kids dont no how to spray ak so they gotta spam report me shits sad

[stray marsh]

Please submit your appeal via the link above

[near halo]

!vipissues @junior mirage

[marble mantle]

Hey, @junior mirage

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[near halo]

!steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

hahaaaa fuckkkk uuuuuu

[fluid raven]

willing to do script check, hand cam. i got it.. shit gets annoying after a while

[near halo]

if affinity can have better staff support in a matter of two months thats kind of a problem

same robotic response for every person

I feel no effort.

[junior mirage]

max one more thing if you can join real quick

@near halo

[steep turret]

bp plugin broke on zeus 5x us

[tawdry jetty]

!vipissues @left hinge

[marble mantle]

Hey, @left hinge

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[raw lily]

Theres a fine line between professionalism and robotics. It would kind of be a slap in the face to everyone who has actually paid for queue skip, just to give it out to anybody who asks.

[fluid raven]

i will pay an admin to que skip my ban appeal.. tryna play with my other condiments

[raw lily]

That will not be happening. We address all tickets and appeals in the order they were received in order to keep it fair for everyone. Please be patient while we work through them

[fluid raven]

yes sir

[raw lily]

Thanks for understanding

[fluid raven]

ofc

[near halo]

its kind of a slap in the face being in the server and kicking all of your na west players because it gets fucking throttled.

[fluid raven]

any chance u can tell me my number in line?

[near halo]

affinity has professionalism and over 1000 players every wipe and kinn BY HIM SELF cares so much to respond to every dm and keep that shit under control

[stray marsh]

We understand the frustration, however, we cannot control internet service providers and issues they experience to our host. We are a >100,000 player discord. We do what we can.

[near halo]

im just saying maybe you should learn a lesson or two from him.

[fluid raven]

who?

[near halo]

kinn.

[stray marsh]

I'm sure he does great with his 1,000 players. I hope he continues to do well

[fluid raven]

cares bro, ur wasting their time talking for no reason bro... go out for a walk or something 🙂

[near halo]

1000 players on one server, i realise you guys have more players over all, but you can't invest money to make your servers a little better?

you guys are literally making fucking bank

[stray marsh]

Also, Kinn is the director with a large staff under him, just as RyanJD is here.

[near halo]

you have like 7+ fucking full pop sold out vip servers on wipe day

thats just mind boggling that your making that much money and your servers still manage to get throttled that hard with that much of a split playerbase.

[fluid raven]

hes instagating now... mute him :/

[stray marsh]

It had nothing to do with our end. I'm sorry if you feel that we caused the issues.

[near halo]

Does any one know why they get back to u when u do a ban Appel?

[wispy dirge]

1-3 days is our standard.

[raw lily]

Hey bud, please don't call out hackers in chat. If you have made a ticket using the /ticket command in-game, then that will get sent directly at us for review. I'm going to remove your message in case the hacker is in this Discord. Thanks for the heads up though

[near halo]

Oops I said it wrong I meant how do u guys respond like do u msg me on discord or?

[near halo]

sorry i had no idea there was a ticket command thanks tho

[raw lily]

No biggie, the ticket commands real easy to use. Just do /ticket add (Description) in-game. Have a nice day 🙂

[stray marsh]

Hey! If your DMs are enabled it will come there, if not you check in on bans.rustoria.co

[south pier]

Is there no longer shared Bp's on Zues america server?

[remote chasm]

@stray marsh

he didnt take any damage

its still an exploit...?

[raw lily]

This issue is now resolved

Please let us know if you have any more problems

[near halo]

i bought vip for my friend

and he didint get it

i just bought myself and him vip and he didint get it

[dark whale]

how to report

[stray marsh]

The warning is posted in our #announcements - we will not be taking action against players that this happens to.

[stray marsh]

!ticket

[marble mantle]

Hey, @dark whale

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[stray marsh]

!vipissues

[marble mantle]

Hey, @near halo

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[near halo]

do i just dm him?

[stray marsh]

Yep, that would be perfect

[near halo]

hes not on rn

[stray marsh]

That's fine, we don't always show ourselves as visible

He may still be around

[near halo]

ok thank you

it says that i gifted but he didint get it

[stray marsh]

Just make sure to let Luke know that as we don't have access to those systems

[near halo]

nvm

im sped i bought it for main

[raw lily]

I would recommend not logging into main while you wait for a response from Luke. Technically once you have logged in, you have "used" the service, and would make the possibility of a transfer more difficult.

[near halo]

so could i get a refund?

[raw lily]

I cannot say yes or no to that, as Luke is the only one capable of making that decision. I'm sorry I cannot provide you with more information regarding refunds / transfers

[near halo]

is there anyone else i could talk to

that could help since luke isnt on\

[raw lily]

I'm afraid not. You'll need to wait for a response

[near halo]

rippp

[dreamy yacht]

when yall are done can i talk to a admin pls just let me know a chat

[raw lily]

What can I help you with?

[dreamy yacht]

im in the chit cat

chat

[near halo]

I'm unable to learn the 5.56 blueprint on Zeus 5x

tried twice already

[west osprey]

Did you make the bp, click learn and have it go away but not work?

[idle shard]

yo whats up with 10x no bps us and the lagggg

[west osprey]

Just want to make sure I get all the details

[near halo]

Yes

[idle shard]

whole server lag

[west osprey]

Looking

[idle shard]

thx

[cedar cargo]

year ur pings goin crazy on that server lmaoo

[royal cypress]

hey question for admin but not important, how often does the leaderboard refresh?

[raw lily]

Every 60 seconds

[prisma scaffold]

BRO

[royal cypress]

really?

[near halo]

@west osprey relogging didn't help

[royal cypress]

does wood farm not account chainsaw than?

[prisma scaffold]

I just waited 5 hours

to get fucking timed out

[west osprey]

US or EU

[prisma scaffold]

is there anything an admin can do about this or should I already give up this wipe without having been able to play

[near halo]

US

[west osprey]

Unfortunately there's not much we can do about this I'm afraid.

[west osprey]

We're looking into this

[near halo]

Thank you :)

[royal cypress]

lorie i have farmed abt 150k wood but have not been given credit on the leaderboard on us long?

[near halo]

@west osprey other people are having the same problem for various other items

[west osprey]

Yeah for sure, we're looking into this!

[ebon tundra]

if i join waiting for support i will get moved into a chaneel eventually right?

[west osprey]

We'll look into this. Thanks for letting us know. Happy farming!

[royal cypress]

any idea why it would be?

[west osprey]

That is a good point, but it SHOULD count..

[near halo]

IVE JUST BEEN ASSO BANNED

FOR N)OTHING

we were raiding someone and i get b anned

pretty sure the guy i was playing with got temp banned

[raw lily]

!appeal @near halo

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[torpid plover]

We were getting raided by the cheaters when they got banned

[near halo]

did you live by dome?

[torpid plover]

they just had the time to bank in their base

not far from the dome on EU Long

[near halo]

it was us

[true nymph]

lmao

you were getting raided by us

[torpid plover]

you live Q18 ?

[true nymph]

you kids just salty you were getting raided and reported us

[near halo]

one player was playing on his csgo prime account and got temp banned

[torpid plover]

we were busy defending, but you had a cheater in your group obviously

[near halo]

your so stupid

[true nymph]

we dont have a fucking cheater in our group????????????????

[near halo]

u literally didnt do anything

[stray marsh]

This isn't for this.

[desert plume]

server is broken all bps are fked

[near halo]

u sat and did nothing

[torpid plover]

dude admins don't ban without a real reason

[stray marsh]

Take it to #general if you have issues with each other.

[desert plume]

im on zeus 5x and all my bps were wiped? i researched alot like 2 hours ago and now my bps are gone, also whenever i try to learn a bp it crashes my game and says an error
i think the update broke the servers plugins

[near halo]

@raw lily

[torpid plover]

i'm just here to see if there is any way we can get our loot back

[stray marsh]

We do not interfere with game play or return any loot, sorry mate

[torpid plover]

okay, fair point
do you remove owned entities ?

[stray marsh]

We do not. All bases and loot remain as they were

[torpid plover]

okay so we can try to raid it back

nevermind, they are getting raided RN x)

thank you anyway, at least they are out of the server,
thank you admin

[stray marsh]

[tall minnow]

why am i getting muted in chat for calling oput a cheater?

[desert plume]

can u guys pls fix the plugins

[brisk bluff]

if the guy was cheating, if you call them out it might make them turn their cheats off, by staying quite about it it could help us ban the guy.

[brisk bluff]

elaborate?

[earnest patio]

had many people say 5x Zeus pluggins are down

cant tp ect

[tall minnow]

k

[brisk bluff]

!ticket

[marble mantle]

Hey, @tall minnow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[brisk bluff]

i can assure you a big issue like that is being worked on as we speak.

[tall minnow]

thats all good but i dont record all the time so the liklihood of anything actually happening is slim to none. Its just weird that, as soon as i look the other way on separate occasions i get insta beamed by my neighbor

[brisk bluff]

i understand, just make a ticket and we will take a look at the player

[tall minnow]

but i appreciate you letting me know why i was muted. ill report next time instead

[royal cypress]

i have realised that it is not that my wood is not being counted it is just that the leaderboard by my estimate is over an hour behind

[desert plume]

@brisk bluff everyone in zeus 5x bpsd are gone and there are invisible players everywhere

[earnest patio]

Force Wipe

[brisk bluff]

trust me we are trying to fix the issues it takes time to deal with bugs

[desert plume]

@earnest pationot bc of forcewipe i learned alot of bps today and all gone after i log back on also when u try to learn bp it crashes ur game and gives error message

[raw lily]

Yes, we are aware of this issue and are actively working on a fix.

[desert plume]

ok thnx

[red wagon]

me and my team just spent all 1.7k scrap on bp and it didnt give us not a single blueprint but took all of our scrap

[desert plume]

nice

[real wren]

ddr4 cheats but admins are abusing

[marble mantle]

Hey, @true nymph

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[stray marsh]

Care to elaborate? Admins do not play on Rustoria

[earnest patio]

You're being muted, because you've called out 5 times already.

[stray marsh]

Feel free to join waiting for support @real wren

[real wren]

he clearly scripts

its so clear

[stray marsh]

I'm talking about your admin abuse claim. Come have a chat with us, we'd love to hear about it more.

[real wren]

fine

[hollow spear]

Irish best admin

[stray marsh]

#368790610783764480

[real wren]

just u dont acknowledge the fact that hes scripting

there?

me join

[near halo]

@stray marsh look dms please

explain

[cold pendant]

76561198966470098

[lost surge]

im uh, invisible

[zealous kettle]

#announcements message

[fallow wyvern]

hey @zealous kettle i bought q skip for my mate but he sent me the wrong account by accident i was wondering if u were able to switch the q skip to his account?

[lilac nova]

!vipissue

[marble mantle]

Hey, @fallow wyvern

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[lost surge]

tyty

[proper dawn]

theres an afk guy on the map that takes no damage when I hit him...

[stray marsh]

DMd you

[graceful cobalt]

Recycler's door on eu gravis doesn't open

[stray marsh]

Which recycler?

[graceful cobalt]

large rig

my bad forgot to mention which one :D

[earnest patio]

#looking-for-group

[lilac nova]

please move to #looking-for-group

[digital bone]

my payment for vip went through but i dont have vip

[earnest patio]

Wrong server maybe?

[digital bone]

nah its for long my clan posted the link its from the official page checked bank account charge went through but ive been in que since 5pm

[royal cypress]

have u checked what subscriptions u have?

[earnest patio]

Relog

[small shore]

why cant i buy the vip passes it doesnt let me and my friend

it keeps saying card declined for both of us

[brittle solar]

yo just got false banned waiting in waiting room

[mellow ivy]

cant ghosting get you banned

[exotic thistle]

that not something we can help, is issue with your cart credit being declined.

[gleaming seal]

can someone help me out i got banned on a solo duo trio server for e xcedding limit even tho im not

[lilac nova]

!appeal

[marble mantle]

Hey, @gleaming seal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[lilac nova]

!vipissue

[marble mantle]

Hey, @digital bone

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[digital bone]

okie dokie

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[digital bone]

well i was told to re-log i was at 60 in gue and now im over 200 and luke is offline so do i just have to wait in que?

can i just rebuy somewhere im just trying to log with my clan

[pale valve]

will the wipe pass come up again for Rustoria Us Medium?

[exotic thistle]

!vipstock

[marble mantle]

Hey, @pale valve

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[woeful parrot]

admins

when the fuck is my mute over i typed the saemt hing 3 times and got mutred for 6 hours

[pale valve]

@exotic thistle but does the wipe pass only come out once a wipe, then once its out of stock its gones?

[bleak flame]

ZenZen i don't want to ping you, but if you see this thanks for looking into my case 😄 I was on wipe killing kids with rocks didn't see your message

[exotic thistle]

it's actualy out all the time, but in wipeday most of players dont want to wait on queue, so they buy it and make out of stock, but time by time it gets on stock when expires for someone, so keep an eye on them, some players actualy hunting it watching all the time when is on stock they buy it fast!

[stray marsh]

Go ahead and join waiting for support if you'd like to discuss this. You weren't muted for the spam.

[woeful parrot]

alright

i joined

@stray marsh

[cold iron]

Hello. I have a problem. I bought the 5 day vip pass, but when I try to enter the server I have a queue

[raw lily]

How long ago did you purchase it?

[cold iron]

Sorry, I forgot something , My friend bought it for me half an hour before force wipe

[marble mantle]

Hey, @topaz glade

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[raw lily]

Are you positive you are connecting to the correct server and that you've purchased the right VIP? You can check your purchases here https://donate.rustoria.co/account.php

If you have verified everything is correct, DM @balmy cypress and let him know

[dawn coyote]

Unban prince

[woeful parrot]

ayo admin that talked with me

how long until the mute ends i forgot to ask

[west osprey]

I think it was 6 hours

[woeful parrot]

ye but i dont remember when i got muted

[digital bone]

can i buy vip again since mine didnt go through i guess

legit the only thing id like to play rn is us long with my clan

[west osprey]

I think its another hour or so

maybe 2

[woeful parrot]

bruh

[west osprey]

Bruh

[near halo]

guys

so basically i have a car and its not spawning with the hqm parts on eu 10x

and when i try and craft i cant pick up

[woeful parrot]

bruh

[rough smelt]

just put in a ban appeal. entire team got banned for "playing with hacker" when no one hacks and no one got banned for "hacking"

everyone got banned but if someoen is hacking we do not know who.... please support

[latent pawn]

^ We all got banned for playing with a cheater, but no one is cheating on our team.

[digital bone]

can i talk to an admin about this vip thing

[cobalt gorge]

Where is your base?

[stray marsh]

Hey! If you have your appeals all in we will definitely get those reviewed in the near future and get back to you that way.

[stray marsh]

Sure thing, what seems to be the issue?

[digital bone]

i bought vip so i thought but ive been waiting in que i was told to relog still doesnt work and now im lower in the que i dont mind repaying even

just upset im lower in the que and my vip isnt working

[woeful parrot]

unmute me pls and ill be a good boy

[digital bone]

@stray marsh

[west osprey]

You'll be alright man. Wait out your mute, and just remember our talk 🙂

[woeful parrot]

breh

[west osprey]

Bruh

[digital bone]

bruh @woeful parrot

[woeful parrot]

there a 15-20 man outside my base bruh

i needa rat em out in chat bruh

[digital bone]

ahahaha

[stray marsh]

Have you reached out to @balmy cypress by chance yet?

[rough smelt]

lorie it says error i am not banned

but i got banned

[digital bone]

yes hes not online @stray marsh

i have no friends ive been stuck at home for a month clan is life at this point

so all i want is this u.s. long gameplay

[royal cypress]

the leaderboard is either broken fully or people are not farming. and i just farmed another 2 boxes of wood....

[wispy dust]

YALL NEED TO LOOK INTO THIS FALSE BAN

[marble mantle]

Hey, @wispy dust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[wispy dust]

DOESNT WORK

SAYS WAIT 10 MIN

[rough smelt]

Why can i not appeal my ban

[earnest patio]

Then wait

[rough smelt]

it wont let me appeal my ban

says "error"

an admin want to help out

[earnest patio]

If you both wanna join Waiting for Support I could help

[digital bone]

nezuko is a nice guy he can help u boys

i have been waiting in gue for 8 hours afk i know theres alot of people waiting so its not a big deal but i really dont mind repaying at this point @stray marsh

[rough smelt]

nezuko can u pull me in ccall to help

[waxen moat]

how do you report through tickets

[lilac nova]

!ticket

[marble mantle]

Hey, @waxen moat

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[digital bone]

:/

[near halo]

help

😩

[woeful parrot]

i need someone to raid n19 us main

no fucking cap bruh

[lilac nova]

#general

[woeful parrot]

this is support?

[lilac nova]

yes

[short sedge]

Need support

[lilac nova]

how may i help you

[woeful parrot]

sry

[digital bone]

can i get into u.s. long please #helpabrotherout

[hazy bobcat]

wh9os admins abusing

i clipped it

[short sedge]

I dont really know all the details since i’m not home. What i’ve been told is that i was banned from the server for cheating?

[hazy bobcat]

i didnt even spam and i fucking muted for 6 hours

whos the fucking admin that muted me

[edgy vessel]

What you write i cheating?

I not cheating

[lilac nova]

!appeal

[marble mantle]

Hey, @short sedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[wispy dust]

is that all u guys do is! appeal people wasted there time and money maybe u should fix this issue

[urban owl]

BRO what is this about chat banning me for giving advice to new players on not saying knobber in chat

i was warning them to not say a word that would get them chat banned and you mute me

seems counter intuitive

[edgy vessel]

Pleas rustoria i like play your server

[lilac nova]

!appeal

[marble mantle]

Hey, @edgy vessel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[edgy vessel]

I not like play in cheating

[digital bone]

can anyone other then luke handle vip issues

[stray marsh]

What issue are you referring to?

[hazy bobcat]

IRISH

i got muted for not even spamming i have it clipped

admin abuse

[spare widget]

@hazy bobcat Can you post your Steam 64 ID and I can take a look?

[hazy bobcat]

yes

76561198840030105

[digital bone]

kek am i just sol

[wispy dust]

@stray marsh look into the team ban wtf

[near halo]

I was banned on rustoria 5x us and it said come to discord

[stray marsh]

If you've made an appeal it will be reviewed

[spare widget]

@near halo What's your Steam 64 ID please?

[west osprey]

join waiting for support

[spare widget]

Nevermind- join that 🙂

[wispy dust]

hopefully are base wont be wiped by the time

u guys review it

[stray marsh]

Feel free to DM me your steamID and I will see where it is in the process.

[hazy bobcat]

can someone tell me whos the admin that muted me

[earnest patio]

Who was the person that couldn't stand up in game?

[hazy bobcat]

zenzen did u look into it

[digital bone]

im trying to give you my money

for vip

[spare widget]

@hazy bobcat Looks like your mute is going to remain temporarily :/ Would just recommend not instigating anything or contributing to severe chat interruptions and you'll always be fine. Hope everything otherwise is enjoyable for you though

[magic dust]

@earnest patiome

[hazy bobcat]

wtf

i legit didnt break any rules

LMAOO

[earnest patio]

Link me your steam ID jogi

[hazy bobcat]

@spare widget where can i see the rules

[lilac nova]

https://rustoria.co/vanilla/rules

[hazy bobcat]

if i dont see a rule that i broke

ur admin abusing

ok so i didnt spam, wasnt racist

and i still get muted

LOL

good admins ill talk to ryan and show him the clip, admin abuse lol

[short sedge]

Could i ask why i was banned? I already appealed but i’d like to know more

[hazy bobcat]

they admin abuse

[spare widget]

@short sedge Can you please send your Steam 64 ID?

@hazy bobcat No one is trying to admin abuse 😦

[short sedge]

Um. I’m not at home could i just send you my profile?

[hazy bobcat]

what rule did i break

i checked every rule

[short sedge]

All of fhis info i have i got while im not at home

https://steamcommunity.com/id/WookiesWorld/

[spare widget]

I get that you're frustrated but I reached out to the one who's handled your situation and apparently you were contributing to spam. You kept repeating "ADMIN" ADMIN" "ADMIN" "dont mute mute" ..."dont mute me".... while it was all going on 😦 @hazy bobcat

[short sedge]

Theres my profile

[spare widget]

Checking now, Wookie

[short sedge]

Appreciate it

[hazy bobcat]

saying dont mute

is not agaisnt the rules lmaoooo

[valid ridge]

where can i submit a ticket for someone to be possibly banned

[hazy bobcat]

where can i report an admin

for admin abuse

[lilac nova]

!ticket

[marble mantle]

Hey, @valid ridge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[inner copper]

Why all my bl been deleted?

[valid ridge]

can a ticket be submitted even if you just want an admin to watch over a player? just wondering

[spare widget]

@hazy bobcat It's the situation and the manner- not just simply saying "don't mute" obviously, which would never happen, man. I get that you're frustrated but it's not like anyone was picking on you. Easy to avoid moving forward- it's temporary and I'm sorry you're not happy with it. I can 100% assure you no one is trying to abuse you though..

[hazy bobcat]

6 hour mute lmaoooo

he couldve done 30 minutes

so ik ur admin abusing

[lilac nova]

if you suspect someone is cheating, yes

[hazy bobcat]

whos the admin that muted

please tell me

[spare widget]

@hazy bobcat Going to give you the benefit of the doubt that you weren't trying to contribute to spam in that way

[hazy bobcat]

ty zen zen

[spare widget]

Obviously please be mindful moving forward not to try to bait anything. No problem. Hope you understand how interpretations can happen like that and I do hope that you just have a great time

[hazy bobcat]

thanks man, really good admin

[short sedge]

Any updates zen?

[near halo]

how long does it take to read an apeal?

[lilac nova]

it takes 1-3 business days

[near halo]

nice

so far its been 10h

[solar crane]

I just got banned off of the 5x trio server for having more then 3 people even though I have a group of 3 and no other friends on the server is it possibe to get a appeal?

[spare widget]

@short sedge Yep, checked. Doesn't look like an accident or anything- would recommend visiting https://bans.rustoria.co/ and filling out an appeal although I don't want to give you hope that something is going to change. Still worth a shot and I'll let the admin know who's handling your situation that you'd be appealing

@near halo What's your Steam 64 ID please?

[short sedge]

I dont really understand what you mean but not an accident? I’ve had a total actual playtime of 1-2 hours. I was in the server probably longer but it was all afk

[spare widget]

As in it looks intentional, would just recommend sending in the appeal for review and checking back. If you're verified (https://rustoria.link/) it should automatically push the response to your discord- otherwise would log back in to see

[near halo]

zen i dont think u wanna see how long ago my ban was

[spare widget]

@near halo I want to help you if I can

[near halo]

https://steamcommunity.com/profiles/76561198033843815/

76561198033843815

[spare widget]

@near halo Checking up on it

[near halo]

wanna hop on vc?

[spare widget]

Will reach out to you within the next 10 minutes most likely. Stay tuned

@solar crane Hey, around? Can you join Waiting for Support?

[solar crane]

alright

[slim birch]

Admin

<@&274971100184576010>

I want to ask something

[supple valley]

where do i appeal

[lilac nova]

!appeal

[marble mantle]

Hey, @supple valley

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[slim birch]

<@&778754292478771201>

My friend was banned by anticheating

But his team was also banned by him

But his team didn’t notice that he was hacker

[lilac nova]

Please appeal through https://bans.rustoria.co/

[slim birch]

So he wants to unbanned in server

Thank you

[graceful cobalt]

Will the door on large rig's recycler on eu gravis be fixed after the restart ?

[near halo]

theres a recycler on large?

[graceful cobalt]

https://tenor.com/view/dog-i-see-you-awkward-smile-gif-4904644

[slim birch]

<@&778754292478771201>

[sudden lava]

yo i got vip for the wrong account is there any way i can switch it i can prove i own both accounts

[slim birch]

My friend was banned by playing with anticheating team. He already wrote at through https://bans.rustoria.co/ He can be unbanned?

[spare widget]

@sudden lava Hey, I'd recommend messaging @balmy cypress with anything VIP related like that. He'll be able to answer whatever. Just send him your Steam 64 ID and a summary of your issue and I'm sure he'll get back to you as soon as he's available. Bit of an odd time so might be a little bit for a response so thanks for your patience until then

@slim birch Your friend will need to wait for a response. Glad they got the appeal in though!

[molten shale]

Where To report cheaters?

Only f7?

[spare widget]

@molten shale In-game you'd want to do "/ticket add (your report with details)" to send in a ticket to the admin team

[near halo]

@west osprey i still cnat make appeal

[spare widget]

and F7 is good to pair with it to also report to EAC as well. /ticket goes to the admin team though

[sudden lava]

@spare widget cheers mate thanks for a quick and timely response +rep

[spare widget]

No problem, have a good day

[sudden lava]

and you

[near halo]

zenzen

[molten shale]

Kk ty

[near halo]

i cant make appeal

[rough smelt]

@spare widget my appeal was accepted but i am still banned on the server?

any updtae?

[short sedge]

My appeal was denied. No reasoning or anything

[hushed minnow]

can i get unmuted? i was tricked into saying a banned word. you banned the guy who tricked me for 3 days.

slightly unfair im just fishing at a fishing village

[spare widget]

@hushed minnow Ah yeah :/ I was baited into being muted years ago. Unfortunately the mutes do remain and I'd just be careful in the future typing anything that a player tries to get you to type since it's normally coming with nefarious intent

Hopefully no issues in the future and again, would definitely just be wary of when people try to bait stuff like that. Glad the individual doing it was handled though and good luck out there with your fishing

[near halo]

@spare widget i cant make appeals

[hushed minnow]

understandable been playing game for 5k hours never seen that trick

is there a list of bad words?

[near halo]

/appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[spare widget]

@hushed minnow Not really. Unfortunately for your situation it's used to as a derogatory slur more often than not. Should be fine otherwise. Always a bad sign when players try to have you type anything honestly- if you see it in the future always feel free to send in a ticket in-game and we'll take a look asap

[rough smelt]

@spare widget

[spiral beacon]

ZenZen

can i message you in dms?

[hushed minnow]

thankyou

[spare widget]

@near halo Just checked up on it and looks like you'll be unbanned in 7 days so there's no need for an appeal. I believe it will automatically unban at that point. If you have any problems at that point definitely let us know and we'll look into it

@spiral beacon Yeah, no problem

[near halo]

thanks

[rough smelt]

zen zen

u are ignorning me

[spare widget]

@rough smelt I'm not. I'm just dealing with like 4 things at once

[rough smelt]

o sory

[spare widget]

It's okay

[rough smelt]

lol am i in the same boat as kingtart

we r on the same team so if my appeal got accepted i just have to wait the 7 days?

[spare widget]

Checking

[rough smelt]

mok

[spare widget]

@rough smelt Looks the same- 7 days

[rough smelt]

alright preciate zen zen

z ya in 7 days

[sudden lava]

if lukes not up is there anyone else who can deal with vip related stuff or just him

[atomic hull]

can i get some support

[spare widget]

@sudden lava You'd want to wait for Luke to respond honestly

[atomic hull]

zen can u help me real quick

[sudden lava]

ah thank you zen zen once again

[spare widget]

No problem. Sure, Shmegman

[near halo]

Hey i have a questiom

[exotic thistle]

go ahead and make it

[near halo]

so i joined the steam group and discord but cant accpet kits for Us 3x NoBps

[exotic thistle]

you would have for any admin to look into this

wait did you type /auth in-game?

[tacit swan]

1

any admins online ?

[stray marsh]

What can we do for you?

[tacit swan]

my account got banned last week

/ticket add my friend got bannned https://steamcommunity.com/profiles/76561198808705419/

[marble mantle]

Hey, @tacit swan

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[tacit swan]

its my account

[stray marsh]

That's an in game command

[tacit swan]

i know

i reported on this web

[stray marsh]

Alright, so what is your question that I can sort for you?

[tacit swan]

how can i lift the banned

[stray marsh]

Your ban will automatically remove itself in 19 hours it appears

[tacit swan]

thank you admin

[red timber]

I got muted in a game for 3 days and I can't see the rules. Ik what i was muted for, kind of, but i didn't know it was a rule that i couldnnt say this certain thing? Can i have some like, confirmation on what i was muted for

[short sedge]

can I get some support?

[red timber]

i need the answers immediately, please lift the mute. slander is being put on my name

[raven mist]

@red timber what is your steamid?

@short sedge not on pc but feel free to dm me

[deep mango]

i can't download de map!! error github downlaod

[scarlet arrow]

Is there

Any chance of vip coming back out

On us long

[red timber]

@raven mist My steam Id is 76561198177168690. I just want to know the reason for the mute, and if possible to get it lifted. thx

i was muted in rustoria medium.

[raven mist]

U tried to bait players into a mute , pretty sure you know what you were doing

[red timber]

Yeah, but I'd never seen people b muted for baiting like that. Also, why is that country immediately muted?

[near halo]

Is Eu Gravisisland Offline ?

[topaz glade]

any admins or mods on>?

[low geyser]

yo can someone please take a look at this cheater on restoria medium, he is shooting pumpf rom 100 meters and hitting head shots.

on rapid fire

#nicerust max

[near halo]

yeah, give me one second and ill join waiting for support

[near halo]

!ticket

[marble mantle]

Hey, @low geyser

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[lament pelican]

guys some whipes today? why online is so low?

[scarlet arrow]

Is there
Any chance of vip coming back out
On us long

[lament pelican]

admins?

[near halo]

!ticket

[marble mantle]

Hey, @topaz glade

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[tacit swan]

admin

[desert ice]

/ticket

[marble mantle]

Hey, @desert ice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[desert ice]

hello, my q skip isnt working

[tacit swan]

https://steamcommunity.com/profiles/76561198395602331/badges cheater

[honest quarry]

@tacit swan make sure to report it in game using /ticket

[desert ice]

hello admins i need help

[tacit swan]

yea

[near halo]

!vipissue

[marble mantle]

Hey, @desert ice

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[hasty totem]

hello
On US main, there was a violent plugin that took a lot of our gear

[tacit swan]

i reported

[hasty totem]

https://steamcommunity.com/profiles/76561198395602331/badges

[honest quarry]

@hasty totem if you're having issues do /ticket in game

[tacit swan]

we did

[hasty totem]

这是他的id

[tacit swan]

we did admin

[honest quarry]

Hang tight guys staff will be on the case shortly

[near halo]

If u guys reported the player u think is cheating, please be patient.

[hasty totem]

He's killing violently. We reported him, but he's still aggressive

@honest quarry

[tacit swan]

pls

[honest quarry]

Unfortunately there is nothing I can do. Just hang tight and make sure you're recording

[hasty totem]

He used the plug-in and took a lot of our supplies

[tacit swan]

ban his teammates

ban his teammates admin

https://steamcommunity.com/profiles/76561199040053958/

[hasty totem]

He's got a lot of teammates and a lot of our equipment

[low geyser]

ty for banning him

[honest quarry]

Just add as much information as possible to your /ticket

[tacit swan]

cheater,s teammate

[low geyser]

holy fuck he is aids

[tacit swan]

https://steamcommunity.com/profiles/76561199040053958/

[low geyser]

he literally tripple heaadshot me and then killed me witha pump from 100m

[tacit swan]

ban them dude

[honest quarry]

Just hang tight mate, Staff will resolve it for you just make sure to add as much information to your /ticket as possible

[desert ice]

is Luke online or is there anyone else to message for VIP issue?

[tacit swan]

i did!!!

[near halo]

@hasty totem @tacit swan Please stop spamming on support channel, i already told u guys u have to be patient, make a ticket and wait patiently, our admins will take care ASAP

[tacit swan]

they grubed a lot of our guns dude

[honest quarry]

Here drop him a message his id is @balmy cypress

[desert ice]

cheers, i mssgd him but dont think hes online

[near halo]

If hes not on rn, wait a couple hours. Sorry for the inconvenience.

[honest quarry]

He will get back to you as soon as he can mate, just be patient

[desert ice]

yep

[uncut bolt]

How to find out how much the ban was given on the server?

[near halo]

reconnect to the server u got banned from and it should say a time right next to the reason u got banned for.

[uncut bolt]

No, he only writes playing with hacker!

[near halo]

!appeal

[marble mantle]

Hey, @uncut bolt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[regal field]

Hey I need help with changing my q skip to another to my actual account coz I connected it to my wrong steam account