#support
1 messages · Page 1476 of 1
Hey, @near halo
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
soo im banned for a 2 weeks now ithink im gettin unbanned in force
if i boost now well iget it when im unbanned
how do i turn off subscription renewal?
!cancel
Hey, @ivory lichen
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
soo im banned for a 2 weeks now ithink im gettin unbanned in force
if i boost now well iget it when im unbanned?
As long as you properly have everything linked I think everything should be fine. If you want to wait until your unban is up then feel free to do so 
Hey, @near halo
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
it wont boost for some reason 😦
what do you mean exactly, you cannot boost the server?
oh nvm, i just saw now you re banned
ohh, thats should be payment problem you have to check it out yourself, nothing to do with us! have to do with discord himself and you
ill try tmrw maybe
How do i report hacker
!ticket
Hey, @ionic egret
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
i bought vip for the wrong server can i switch it?
!vipissues
Hey, @frozen igloo
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
need to talk to admin
I'm not an admin but I can see if I can help
i was banned recently and have no idea why. appealed and it was denied
Unfortunately if your appeal was denied that decision is final
I was banned unjustly can I submit an appeal or talk to an admin?
You can make an appeal at https://bans.rustoria.co/
so even if my older brother is banned on his account but we live in the same house i cant play?
?banappeal Please create a banappeal then. Thank you 🙂
Hey, @woeful lantern
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
What map will be at rustoria EU medium?
!force
Hey, @fallen oar
Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:
- Maps
- Blueprints
- Shop Points
The time of the force wipe is typically around 2PM EST / 7PM UK time.
Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8
@stray marsh https://steamcommunity.com/profiles/76561198872975593/ Dear Mr. Administrator, I was prohibited from accessing your server because a hacker appeared on the team, and I didn't know he was a hacker. I was already offline after the first day, and other teammates pulled hackers. I don't know. I love real games very much, especially on this server. I want to participate in the next file clearance, if the administrator is willing to lift the ban for me. I would like to buy VIP on this server.
!appeal
Hey, @merry hill
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!appeal
Hey, @merry hill
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
make a apeeal somone well look into it soon and well give you a reply!
around the world around the world
Hey! I boosted earlier today, and I still am not getting the boost kit in game.
around the world around the world
when is wipe
Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8
If there anyon e who could help that would be nice TvT
Doesn't have to be for today :)
If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap.
Can you /auth and try again please? ^^
its not my banned my friend got banned from nothing and u muted him from discord he cant tell u about his subject
Just forward him then the ban appeal link where he can appeal his ban and his mute.
he cant do ban appeal
has he already made an appeal?
yeah but u didnt get his full subject
@violet dagger can u unblock me show I can explain to you more
So I can explain my ban
If your banappeal was denied the staffteam or admins will not elaborate any reasons why your appeal got denied. This decision is final and will not be discussed further.
Sorry if you want to you can write it in here. I am sure Sicario will read it but from my experience it will not change anything there.
Wtf
But I’m not that guy
Like it’s not fair
@tough bane
@violet dagger hi, is there anyway u can revok my ban I am not the person u think I am. I think I got me mistaken by my brothers acc because he got banned on rustoria for leaking staff info, but on the other hand I’ve never been banned.
Yes
they live in same house with same ip
!appeal
Hey, @fallen girder
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I’ve appealed
But I’ve spoken to him in dms
I’m going to send u proof of us being brothers and that he’s the one banned @violet dagger I will send u a video when I’m home
Hi, im looking to request a refund for VIP.
I suggest you read through https://rustoria.co/terms to see if you're eligible for a refund, if you believe you are, then you should send a DM to @balmy cypress with your SteamID if you're not verified on our discord .
Hi i have been banned for ddoxing but i have never ddos'ed anyone cuz i don't know how
!appael
Hey, @ionic grail
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@violet dagger when I’m home I will give u video evidence. I will show both pcs with our steam acc on the screen
can i get unban plz :(( bored of playing on andy which is the closest thing to rustoria
Zen wearnt u a mod
!appeal
Hey, @gilded thorn
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Yes this is true
You can even hear jynx sometimes over the mic
@stray marsh https://steamcommunity.com/profiles/76561198872975593/ Dear Mr. Administrator, I was prohibited from accessing your server because a hacker appeared on the team, and I didn't know he was a hacker. I was already offline after the first day, and other teammates pulled hackers. I don't know. I love real games very much, especially on this server. I want to participate in the next file clearance, if the administrator is willing to lift the ban for me. I would like to buy VIP on this server.
!rustplus
:question: No tag exists with that name, check the spelling.
If you need help in Chinese, please DM me.
!help
@glad abyss do you need help with anything?
do I need anything other than the steamID64 of the player to gift VIP? do they get any kind of notification when it happens? is any of my info shared?
Just the steamID64
Once you gift it to your friend, let them login to this website: https://donate.rustoria.co/account.php .The info will show up here.
they must log into the website for it to work?
No. It works automatically
No.
Only with Rustoria, not the person you gifted to
ok thank you 👍
Since it is forcewipe today, will the trio wipe again in saturday?
how long do you have to wait in support
I'm sorry cant join vc at the moment. How may I help you?
I cant cancel my subscription
!cancel
it just want let me
Hey, @hollow tangle
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
Did you follow these steps?
yes, but can try one more time
Since it is forcewipe today, will the trio wipe again in saturday?
ok i got it. Ty
that helps with nothing
@stray marsh Isn't the administrator online yet?
!appeal
Hey, @merry hill
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!support
I’m not a admin but maybe I can help. What’s up @near halo @pseudo brook
You can DM him 🙂
got banned for team cycling even though i had no part in it, please could you unban me
/ticket
Hey, @dull marsh
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!appeal
Hey, @west osprey
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Is there a channel that i can see the maps in?
Only long maps are shown before wipe. #806930766729969785
Maps are the same for all servers?
!appeal
Hey, @hard pier
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@tawdry jetty
No.
Only long servers you can see map before wipe.
Welp
when is wipe?
@dark wave which server bro
whem eu long wipes?
!force
Hey, @full totem
Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:
- Maps
- Blueprints
- Shop Points
The time of the force wipe is typically around 2PM EST / 7PM UK time.
Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8
Or ---> #oldserverinfo
Still waiting for wipe for 5x Zeus. Hang tight my guy
can i request a unban?
!appeal
Hey, @sleek scroll
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
thanks
I have a question
Are we allowed to have a fully sealed off base on the 3x no bp? Like no entrances only tp in / tp out / trade out
Yes, we have no rules that wouldn't allow this 🙂
Pogggg ty
any admins
is VIP available for EU small that's launching tonight? I cant see it on the website
I'm not an admin but I can see if I can help
VIP will be available shortly before forced wipe
as in around 7pm tonight?
Yes around the time it wipes
Does an Admin have time to speak ? not a chat mod a admin'
@violet dagger can u unblock me so I can talk to u
/ticket
Hey, @steel umbra
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Lmfao messimomo
@near halo its fucking force wipe, its 2
!force
Hey, @livid folio
Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:
- Maps
- Blueprints
- Shop Points
The time of the force wipe is typically around 2PM EST / 7PM UK time.
Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8
WAIT MESSI YOUR RIGHT @livid folio
What does in mean when 1 or more party members couldnt join??
i dont know how to buy vip
👀
where can i put my email
what time is the wipe for us main today CST
!donate
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
!force
Hey, @inland pier
Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:
- Maps
- Blueprints
- Shop Points
The time of the force wipe is typically around 2PM EST / 7PM UK time.
Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8
hello admin
same bob
need help
I'm not an admin but I can see if I can help
how to make a ticket
!ticket
Hey, @tender rune
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
<@&274971100184576010> Why cant i summon my party to aim train?
/ticket
Hey, @tender rune
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!force
Hey, @near halo
Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:
- Maps
- Blueprints
- Shop Points
The time of the force wipe is typically around 2PM EST / 7PM UK time.
Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8
type it in game
its says you must add an email address to your account before u buy this package
you can put your email address here https://donate.rustoria.co/account.php#
i cant join the servers
Thanks
!appeal
Hey, @tender rune
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i got wrong banned
Then you need to make an appeal.
@stray marsh do you know if parties on Rtg can go into aim train??
it says Queue 1/1 when the leader walks in the portal
I'm sorry I don't do much with our RTG, maybe @raven bison has an answer to this for you
@stray marsh what time does US medium vanilla wipe
!force
Hey, @spiral beacon
Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:
- Maps
- Blueprints
- Shop Points
The time of the force wipe is typically around 2PM EST / 7PM UK time.
Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8
thanks
@raven bison Yo me and my party are unable to do aim training together. it says Queue 1/1 when the leader enters the portal.
Yeah some games dont support it
dang was really hyped to aimtrain with the boys
when does eu main wipe? time
?force
Hey, @digital bear
Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:
- Maps
- Blueprints
- Shop Points
The time of the force wipe is typically around 2PM EST / 7PM UK time.
Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8
thx
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Has anyone got the IP for the new Gravis server?
So I can have it for when it wipes.
These servers have not gone live just yet to provide this!
Any idea when VIP will be available to purchase for Gravis?
I think on force..
@fossil igloo
/ticket
Hey, @fast spire
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
hey @echo venture or anny one of staff. are u able to help me with a vip matter?
i cant seem to figure out if my vip is still active or not
dm @balmy cypress about any vip issues
!appeal
Hey, @rigid sparrow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
you can see most voted on #806930766729969785
@sharp vine i meant where do i get the IP for the newest releasing server
forgot its name but its like hapis
Because it’s force wipe does the 3x no bp US wipe today or is it still tomorrow???

then unfortunatly the decision is final
can someone dm me the connect ips for the new map?
oh u mean Gravis?
so i got kicked
yeah thats the one
@sharp vine really appreciate your help 🙂
oh so there are profanity filters on the server, some people make bait names so you trigger them its kinda lame tbh
when you try to login in server, until what date is saying your ban will end? , or in your appeal?
yeah there are toxic douchebags unfortunately -.-'
are you banned or just kicked?
!force
Hey, @tardy socket
Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:
- Maps
- Blueprints
- Shop Points
The time of the force wipe is typically around 2PM EST / 7PM UK time.
Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8
idk im checking now
!gravis
This force wipe on the 5th August, we’re launching 2 EXCLUSIVELY HOSTED Gravis Island servers in both 🇪🇺 and 🇺🇸
These will be a 2x Vanilla, wiping on Mondays.
- Vanilla stacks
- Vanilla Team UI
- Boosted loot (all junk removed)
- Non P2W VIP (just queue skip/skinbox)
What is Gravis Island?
Gravis Island is the map that won the Facepunch map competition, and the only community who’s hosting it is RUSTORIA! The map was made by Lone, WhoIsMikeJones, Nox and CollapsedOrange who are combined the best mapping team in Rust without a doubt.
See Shadow’s video on it here: https://youtu.be/l3PgnE7rSZ8
A big thanks to Nvidia for sponsoring this video, go and check out Reflex here: https://www.nvidia.com/en-gb/geforce/technologies/reflex/
Today I'm showing you all the nooks and indeed crannies of the winner of Facepunch's map making competition for Rust - Gravis Island. The map will be running for 2 months from August 5th on Facepunch Eu small...
thats 1 hour ban
When is wipe on EU main?
oh yea thats what i meant
Rustoria gonna added the new map ?
it will end after 1 hour, the reasion you got banned 1h is probably you used any slur words from server blacklist words
why do you need one?
Can someone answer my question?
is there only map vote for long or for medium aswell?
did you make an appeal on https://bans.rustoria.co/ ?
only map vote for long.
Can I get IP for Gravis?
ah key ty
Can someone tell me when EU main wipes
and your appeal got denied or accepted?
HELLO
when you try to login in server what it says? how long
xDD
join Voice Chat please, if you dont mind
when does Medium US wipe today?
thank you
Can anyone help me?
I can't connect to the server with Mobile Internet.
I connecting in the server, server start loading and stop in the receive data. Reason: receive data.
What to do ?
Is VIP for EU small already sold out? It says 'no packages currently enabled for small eu.'
let me check
Just unsure whether that means its sold out or whether its bugged
it's saying
There are no packages currently enabled for Small [EU]! Make sure your package has at least one command added, and make sure that command has this server ticked.
seems they are not currently enabled.
We'll look into that ^^
Ok thanks
@harsh scaffold Should be working now
I purchased 2 vips for myself but I meant to gift 1 to someone is there a way to revert it to a gift?
!vipissues
Hey, @pale atlas
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
DM @balmy cypress
Cheers man @raven mist
can someone said the link for vip
!donate
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
!force
Hey, @near halo
Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:
- Maps
- Blueprints
- Shop Points
The time of the force wipe is typically around 2PM EST / 7PM UK time.
Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8
i think is about an hour so
alright thanks ❤️
ok can someone send me the us main ip
connect main.rustoria.us:28015
Hello I have vip and I was wondering where I can preview the server maps?
what server map you want to preview?
The eu medium
they dont preview eu medium maps, until its wiped
Will the wipe be in 1 hour or 2 hours?
as i know should be in about 1 hour
Thanks, I'm just from Russia
Hey there, did you already request an unlink?
Ok, dm me your old/new discord, old/new steam and the reason behind that so we can unlink it.
I'll hit you up when you are unlinked.
Rustoria has the worst service, whatever you do don't try to build a team on wipe day got banned for running into one of the countless hackers on rustoria
Again? @ornate summit
uhm 
Hey, our staff team is regarded as one of the most active in the entire Official community. If you've experienced an issue with a ban, please head over to bans.rustoria.co Also, CC @raven mist message
i boosted server and play on US 5X Zeus. was told i get some free loot such as X3 of the air drops
!boost
Hey, @strange wigeon
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
oooh thanks
if you boost an server, you only get 1x Supply Signal every 24 hours.
yes 🙂
Where to look at the updated map
perfect thank you so much olee
anytime 
for what kind of updated map you looking?
if you looking about preview map, there is not one, you will be able to see the map after the wipe.
for us main
!force
Hey, @quaint coyote
Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:
- Maps
- Blueprints
- Shop Points
The time of the force wipe is typically around 2PM EST / 7PM UK time.
Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8
hey, i just tried loading in to one of ur servers and i get kicked for playing wiht a hacker
i have like a total of 2 hours
!appeal
Hey, @marble fulcrum
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!vipissues @crystal veldt DM Luke, he's tagged below.
Hey, @crystal veldt
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
!appeal
Hey, @molten drum
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
how do I see that I have VIP?
i bought vip for eu instead of na, can someome help me please
!vipissue
Hey, @livid folio
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
@exotic thistle 🙂 Im faster 
Yo I accidentally bought VIP for Main, meant to buy it for Long, can I get it switched?
!appeal
Hey, @spring knoll
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
refer to this message #support message
send an DM to @balmy cypress with your steamid64 tell him you bough it wrong wanting to switch
my appeal got denied what im supposed to do>
nothing
it was for cycling teammates
perm banned
for cycling teamates?
idfk
is server down
!force
Hey, @quaint coyote
Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:
- Maps
- Blueprints
- Shop Points
The time of the force wipe is typically around 2PM EST / 7PM UK time.
Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8
!ticket
Hey, @tawny star
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Whats your steamid?
how can i see the answer for my appeal?
Is there a team limit for Gravis 2x?
thanks
hey guys i had my VIP revoked a few months ago and Ryan told me i could buy it in the future again with the amount revoked , now when i tried money was there ready and then i tried to use it and dissapear
there is not a team limit.
- Vanilla Team UI
!vipissues
Hey, @tawny star
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
i'll look into that, thanks ^^
thank you
5x zeus gona be full after force wipe?
i sent appeal but if you can help me before force it will be lovely, i just bought VIP for eu medium and everytime i log in the server it says Disconnected, Advertising. and there is nothing advertising in my name / steam profile. i actually dont remember advertising in rustoria servers, if you can help before force it will be great after i used 11 dollars.
and heres my steam profile.
thanks.
https://steamcommunity.com/profiles/76561198293704231/
я сегодня купил вип, могу ли я перенести его на другой сервер? я ошибся
!vipissues
Hey, @near halo
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
#support Hello could i please get a refund for server subscription. I bought a EU medium. when i meant to buy us medium. is this possible ?
@raven mist Hello sir can u unban me pls
!appeal
Hey, @olive knoll
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!vipissus
@raven mist You told me that you will unbon me on force wipe
is there a update for rust now?
!vipissues
Hey, @digital bear
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
yep
Please DM him
i did too
wipe wont be until normal time right?
Should be good to join again
@echo venture Luke told me to message you regarding the VIP issue
@raven mist thank you
!appeal
Hey, @river atlas
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
update is released, so anytime now servers can be wiped
I have VIP but I'm in a queue?
restart steam to get the update
you dont have VIP
How do you know that
!ticket
Hey, @last lily
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
i bout vip?
!vipissues
Hey, @slow spruce
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Your role
i bought vip but i have a queue??
Hey, @proud jackal
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
!vipissue
Hey, @last lily
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
please send an DM to @balmy cypress with your steamid64 , and tell him you own a vip, but you cant skip through the queue
my vip isnt working
Im banned for scripting when I haven't even scripted or talked to any admin
!ticket
Hey, @proud jackal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @proud jackal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
my vip isnt working either
so olee the way wipe works is that at 3pm est everything restarts and you restart. nows does it reset instantly at 3pm EST or is it take timer.
go ahead and make an appeal at https://bans.rustoria.co/
VIP isn't working for half our group
!vipissue
Hey, @real ingot
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
i have vip yet im in queue?!?!?!?1
same there
admin
vip not workin'
Same
my vip don't work
please guys, if any of you having VIP problems, send an DM to @balmy cypress with your steamid64 and the issue you having so you can save some time for him to check faster!
EU Main crash?
squiggles
yes
why luck doesn't answer me?
thats most voted map , so :/
@outer chasm I'd recommend waiting for a response to your appeal. Looks like it's intentional and there hasn't been a mistake. I'll let the admin know who's handling your situation that you're appealing. Otherwise hope you have a great day
@spare widget EU Main crashed
wdym ?
map change?
He will answer you, please be patient ^^
because he answering 400 other people
he's busy - took a minute to message me back
@raven mist i bought q skip and its not working, im in a q
<@&274971100184576010> need support
5X Zeus, 5x gathering NOT working, u get normal amounts
@raven mist I have sent appeal but if you can help me before force it will be lovely, i just bought VIP for eu medium and everytime i log in the server it says Disconnected, Advertising. and there is nothing advertising in my name / steam profile. i actually dont remember advertising in rustoria servers, if you can help before force it will be great after i used 11 dollars.
and heres my steam profile.
thanks.
https://steamcommunity.com/profiles/76561198293704231/
ok
Contact @balmy cypress regarding that.
@molten drum please appeal on bans.rustoria.co
@velvet tinsel <@&274971100184576010> <@&415898423460626432> <@&864870863957393458> i need help on waiting for support
Quick sumup, Main down , + vip not working + long vip not working , 2x aint modded , 5x aint modded. This seems like a quality wipe!
Dont @ roles
is there any chance I can do anything to get unabnned quickly?? or even just unabnned at all. I am willing to script check, handcam, anything u want me to do to prove i am not scripting
VIP issue will be fixed ASAP
can someone help me im banned for playing with a hacker and i havent played the game in 2 weeks im so confused
I bought vip for US Medium and never recieved an email and never got the vip
!appeal
Hey, @dense tulip
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@raven mist they told me i was unbanned but it still says than u ban
@molten drum https://bans.rustoria.co/ You'd want to submit an appeal there if you haven't yet
zen they told me i was unban and im still ban
i have, but i already bought vip and it takes some time for it to appeal...
What is your steamid?
@spare widget till how much ppl can rustoria long go up ??
can anyone help i bought vip for US Medium and never got an email and i dont have the vip
@raven mist 76561199018532096
is zeus 5x gonna wipe again at 3?
no
5x zeus broken too
/ticket
Hey, @sonic flint
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Which zeus?
@raven mist can we talk about why im banned in a voice i dont really understand how i am considering i havent played in 2 weeks
5x zeus EU
vip not working
5x zeus broken
i had it from last wipe
how do i make a ticket
!vip
please be patient , it will be fixed soon
Contact @balmy cypress regarding vip issues
We're aware of the rate issues and its being looked into
Hi,how to get an unban?
its the same mape also, is it going to fully wipe again or can I already build @raven mist
same map on ZEUS eu?
yes
yea
any admins talking to ppl in voice?
Any admins can help me get my vip? i bought the vip for us medium and never got an email or received vip
need assistance
connect 2xmon.rustoria.uk:28015 THIS SERVER IS EU?
@brazen ledge In-game "/ticket add (your report with details)"
yes
consol?
what to do if I do not agree with the verdict of the appeal?\
!appeal
Hey, @wintry laurel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!vipissues
Hey, @sonic flint
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
@raven mist im sorry for disturbing but is it possible to check my appeal ? or atleast refund my vip ?i didnt knew i was banned and i dont know why i got banned, heres my steam profile https://steamcommunity.com/profiles/76561198293704231
are the servers down?
They are not
<@&274971100184576010> yo can iget skip? on us medium vanilla i am the builder
No
<@&274971100184576010> eu monday TIMEOUT why?? Why i cant join it
pick up rates are fucked on zeus
We are working on it
picked up cloth and it only gave me 10
New server, who dis
oh ok thank you
for some reason no official servers are popping up and not zues, the only ones are UKN servers
oh shit this is only on affinity my bad my friend just told me
!appeal
Hey, @west osprey
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
can i get discount please
Have you updated your client?
lol it wasnt showing one before, but yea theres a update thanks

Bought wrong vip
!vipissue
Hey, @calm spoke
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
why 2x monday not working???
why man ill donate but i cant donate 7 dollars im poor im tryna get a start for my familly
please
Sorry mate, the answer is no 😦
Not something we do unfortunatly!
even for poor peolpe?
!vipissue @vale crypt
Hey, @vale crypt
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
why cant i connect to us small?
How logn does it take to fix the vip broblem
how do i know if im unbanned or not
fuck bb
my boys are waiting
small down fuck
how much do they give a ban for exploiting ?permanently?
Check the ban appeal website
is rustoria small down?
and that website is
We're aware of that, being looked into
working on it
Make EU Main 750 slots, I got kicked after being first in queue wtf
@near halo Looks like you're not banned from what I'm seeing
is small down?
how much do they give a ban for exploiting ?permanently?
depens, but thats against rules, so dont do that but report if you see any exploit!
did small crash or something?
thanks zen
it will be up soon
ok
Hello, I was going to buy vip for rustoria eu medium, I bought it for eu main by mistake, how can I change it?
i need to speak with an admin
how do i unlink discord etc as i cant do kit loyal since linked to other account
You can contact @balmy cypress
!unlink
Hey, @elder vine
To unlink your accounts, follow the steps below:
https://files.rustoria.co/s4k9G8qGZ5dQKnbSNnBqeEmQUAUy44PZ.mp4
I cant join 2x eu gravis and the NA players im playing with also cant
mine doesnt say unlink
only says link, then i try to link discord and gives me an error
You can try going to waiting for support and I can help you.
Checking
DMing you
How do i remove my vip?
!vipissues
Hey, @sacred dock
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Why do i only get 10 cloth from cloth plant on 5x monke
Probably not grown.
Can anyone speak in the 5x servers at all?
Admins help.everytime i try to join server and server crashed me by error Couldnt dowloald level.Help
I've got que for Gravis & I have VIP??!
barrels no 2x??
We're aware of the buggy rates and its being looked at
Can I get some help? I bought it like 30 min ago
oKEY
Contact @balmy cypress regarding this please ^^
These are just terms of service. Where do i actually cancel my subscription? I cant find it anywhere
What server?
zues wipes at 3est right?
whyre all eu players getting kicked on us main
Nothing that we are doing on our end.
I need admin help i cant appeal my rustoria ban bc the website says im not banned but when i load into the server it says im banned
are you sure its only eu players getting kicked
yes
Very sure
76561199114417571
I got vpn ban quk pls
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I cant find anywhere to cancel my subscription.
!cancel
Hey, @sacred dock
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
76561199114417571
I got vpn ban pls
appeal through mute
Thx
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
done
are their going to be any more q skips for rustoria us long
why do i keep geting timed out
check your internet!
on rustoria us main?
@near halo Wait a couple minutes and should be fine
thank you
!appeal
Hey, @round galleon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
cream u know when?
chekc my internet? wow rude
i dont know, but normally u check every hour
ok
keep the website open and refresh
already doing that lol
!vipstock
Hey, @low dock
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
Finally found the right command. Sheesh
my rust is stuck updating at 100
why i cant connect, it says downloading world 0.0% then kicks me i have vip and all
I would try and verify the integrity of your game files
already did
Check internet
START 2X MONDAYS
thats weird, are u connecting with the ip ??
yup
It maybe wiping as your doing it.
you update the game right?
what server?
ofc i did
try on the play list then, look for Rustoria and connect directly from there
eu long
<@&274971100184576010> START 2X MONDAYS
same shit :((
Is VIP gonna be restocked on the website or is it all sold out
increase the pop on main yall aint got the balls
when u fix it ?
!vipstock
Hey, @grim bison
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
@zealous kettle when u fix it?
it will be fixed ASAP.
still cant join
inceres the pop to 800 on rustoria i need more competition
!slots
Hey, @tall tulip
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
!mapfiles @near halo
Hey, @near halo
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
#800pop
Hey, @lunar rivet
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
my vip that som1 gifted to me isnt working
!appeal
Hey, @lunar rivet
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!vipissues
Hey, @simple beacon
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
What do you get more boosting the server
!boost
Hey, @spare widget
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
!appeal @lunar rivet
Hey, @lunar rivet
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
do card rooms respawn if you are inside it?
<@&274971100184576010> i cant get into server, it crash me
Disconnected: Time out
Its only the server Rustoria Eu Long, i bought the vip days ago and i cant play
same here tried everything but still stuck at downloading world 0.0%
We have no control over the client side of your PC, sorry
Hey, Have you tried to reset your internet?
yes
i can join other server is just this one i cant
Tell your teammate to send you a map file.
A fix for the rates will be rolled out very soon
verify integrity of the files please, if it doesnt work join waiting for support and ill do my best to help u
i did it and continue the problem
it might be you are missing the map file.
are u joining with the ip or the server list ??
both
close rust and open it again, restart steam
we are trying this rn
do card rooms respawn if you are inside it?
They do not
Can you join waiting for support?
Buy VIP for Gravis soon as it launched, still in que 1hr later
!vipissue
Hey, @turbid patrol
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Luke ain't solved anything fast
same thing can ylal get some more pple fixing vip
Like wtf is this shit I'm 65 deep in que for the 2nd damn time with VIP
payed for queue skip and it dont work
!VIPissues
Hey, @simple beacon
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
@quaint patrol ya boi isnt doing it i messaged him already
We are a >100,000 user discord, he is working on them as they come in 🙂
Can you please try again?
It wiped on force wipe
which was im guessing a hour ago or so lol
Yes 
thanks
No problem 
Where do i buy VIP?
https://donate.rustoria.co/ @stuck drift
random, but im gonna support YALL real quick, if anyone is tryna gain weight or muscle/goes to the gym. Make smoothies, granola, fruit, protein powder, juice, and peanut butter make some fire shiii js
just made one its so gas and like 1100 calories
will the 10x serve r still wipe tommorow????
Yes @fervent plover
mad
yo wtf
I got temp banned on Monday and they found me innocent and unbanned me but when I try to connect to US main I get kicked for "hacking"
!appeal @night phoenix
Hey, @night phoenix
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
you shit skip q stole my money
I appealed the day it happened but it got denied
dm me your steam ID
@near halo i tried copy and paste the map file from a friend
When rust is loading the map -> Disconnect: World File Mismatch
!mapfiles
Hey, @atomic geyser
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
skip q stole my money how do i fix that
!vipissue
Hey, @ancient coyote
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
@west osprey I sent it to you
man what do i do about it tho i got the skip q and then i said out of stock
i bought vip and never got it
and i dont have the skip q
!vipissue
Hey, @near halo
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
how do I see which map will be on the server?
You cant.. only long maps
@ancient coyote if u bought VIP follow this please.
buy just w8 they have stuff to do i got ban for hacking and i never cheat in rust only in minecraft 8 years ago ^^ just w8 for message
guys*
am i still ban
i just dont gone go sleep 1-3 day cuz i w8 for message
man just give me a refund
!vipissue
Hey, @ancient coyote
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Hey, @near halo
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
idc what that is just give me a refund
can someone throw off the map on the server rustoria eu main?
!vipissues
Hey, @ancient coyote
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Kindly stop being rude to staff members who are trying to assist you.
they are not tho just posting the same thing over and over
Then that's where you go.
You need to follow what that says.
wow ignored me asshole
hi
dm @balmy cypress
Hey admin, I've got a clan member that is accessing the server using a vpn but got banned off the server.
Appeal submitted already steam 64ID 76561198408191393.
Do look into it when you're free thanks
Just wait 🙂 If you make appeal 🙂
Is there gonna we wipe tommorew?>
I need support asap
Admins can be posible that your anytcheat on the server works wrong?
i tried connecting and got instantly banned for doxxing? haha
I mean makes mistakes>?
I have never played on rustoria US long
@lunar rivet Nope. You'll receive a response to your appeal though! Until then I'd just recommend checking back on the website periodically.
@near halo Can you send your Steam 64 ID please?
It'll be something like 765611093081010 rustoria.co/getmyid
Talking to luke dw
Awesome 🙂
@spare widget can i go to waiting to support and the support will come haha ?
how can i check my ban
@mystic cairn Yes, normally
someone send me a link
thx zen imy
Should be able to log in to there and see hopefully 
...
Decisions final.
one of the admins said i would be unban after 2 months lol
@mellow tundra
I got kicked and it said take a break tf does that mean
when can we see maps for the servers
dm me
sharing isnt working with tech tree on zeus 5x eu
can i refund vip?
please message @balmy cypress for vip issues
<@&274971100184576010>
?appeal
Hey, @arctic sapphire
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
^^
Why did I get kicked. It said take a break what does that mean?
@arctic sapphire I did it and its say iam not banned and I talk to luke and he say u are unbanned but iam still banned
if they deny my appeal for "playing with a cheater" am i banned from rustoria forever or? I play with random LFG teams we had no idea lol. I still don't even know who was cheating
it might take a minute. be patient
That means you were removed due to something that happened.
!appeal @final zenith
Hey, @final zenith
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
it doesnt say im banned
whens ukn gonna be back up?
Join #368790610783764480
nvm its up
@arctic sapphire I've been waiting for 1 hour after he say u are unbanned
dont u get skinbox if u boost server
!boost
Hey, @loud egret
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
doesnt answer my question
No you don't get skin box
can any admin help me?
I'm not an admin but maybe i can help you.
What is the problem?

I ment not 😮
We know
You're awesome
its an ban problem :()
@near halo Can you post your Steam 64 ID please? Or join Waiting for Support? or both? 🙂
https://rustoria.co/getmyid Will be something like 76561134890138308
Yeah, for sure. Message me whenever
Not sure if this is known, but skinbox on 2x us with the full vip package isn't working
can yall restock us main 30 day vip
!vipstock
Hey, @austere shore
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
i more thing
if they deny my appeal for "playing with a cheater" am i banned from rustoria forever or? I play with random LFG teams we had no idea lol. I still don't even know who was cheating
@bleak flame I like your name
Looking into your situation now
Seems like you'll be unbanned on the 11th
my homie hopped on my pc and typed the n word and i got 10 m ban and its been like 20 and i cant connect
@balmy cypress need assistant problem VIP pls
So nope, not perm. Just be careful with who team with. If you ever find a teammate is cheating then absolutely send in a ticket and distance yourself from them. Hope you don't have issues in the future and that you have a lot of fun once you're back on the servers
zen help me out
Hey! Unfortunately you are responsible for all actions taken on your account
<@&274971100184576010>
No need to tag us, we are here 🙂 What can we help with?
irish im chillin now all good my bad, good luck on wipe saw u in chat earlier
i purchased vip for rustoria long its gone through and still says im in waiting q
can send u a picture in pms wont let me in here
!vipissues
Hey, @modern saddle
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Not sure if this is known, but skinbox on 2x us with the full vip package isn't working
why i juust reinstalled again rust, restarted pc, steam and my ethernet <@&778754292478771201>
and i also got the vip and cant enter wtf
!vipissues @nimble laurel
Hey, @nimble laurel
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Aware
Thank you
!vipissues
Hey, @teal veldt
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
@violet dagger any idea about my trouble??
@mellow tundra kk
Where i can check map on a server?
the servvers stucks on downloading world 0%
1 sec
i just got kicked from the server
okey thx
okey thx i willl say u if irs working ^^
Disconnected: Exception (cs64063) object reference not set to an instance of an object
<@&274971100184576010>
did na west people get fucked again
jesus fuck that shit dude its always na west
i just timed out for literally no reason, can i get a queue skip on small? i am literally begging lol. i've been on since the beginning. i was gonna buy vip but its oos
my internet never went out either idk why i timed out
<@&274971100184576010>
Admin, I've got a clan member that got banned off the server for using vpn. He has submitted an appeal but it has been nearly an hr and there are no updates.
ill pay 40 dollers right now for vip
it takes 1-3 business days
i shouldnt have to buy vip, i was in the server and it just dcd me
No way, to quicken the process? 😮
the website does not charge
we just got banned
@night phoenix Post their Steam 64 ID please
did you put it in your maps folder?
dude i got dcd when i was in the server rustoria na long
gives me error
"YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED." thanks for help unfair and mistake, but still thanks for your help on discord can i appeal again?
<@&274971100184576010> Ayo just got dcd, anything you can do to help me skip 120 que?
can you skip me?
<@&274971100184576010> why was i banned
@spare widget 6561198408191393
like i cant ever download it the github page does not charge
for no reason at all
Unfortunately if your appeal was denied that decision is final
@spare widget 76561198408191393 sorry its this
<@&274971100184576010> literally in a 300 player queue now dude
fucking bs
im only playing with a fucking 8 man
but for me its a mistake
loading all time
My group just got falsely banned for hacking?
@strong schooner When you click the link, it should not go to github, but should be downloading https://files.rustoria.co/sicario/675fd09b-7f0f-4961-ad7d-25c94f3aadda.png
None of us cheating and we all get banned?
i never use somethink
!appeal
Hey, @sonic flint
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
we just were falsely banned
this rly a mistake
try this then @strong schooner
now yes thx @violet dagger i will put in on rust folders
i take 3 days off only for playing rust buy vip got banned and i dont still understand why "hacking" i mean rly if u have time u can check my whole pc
put it in the maps folder in rust directory @strong schooner
i never use cheats
Hey, spamming this channel doesn't help speed anything up. It will definitely be reviewed
@violet dagger any way to help me get back in to US small after it just dcd me for no reason? or give me a chance to buy vip?
Shadow30 its admin or team rustoria on shop donation ?
i just say , for me its not fair
i cant even appeal the ban
!vipstock @near halo
Hey, @near halo
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
@night phoenix Your friend should be fine to connect in about 5-10 minutes
they wont lmao

