#support

1 messages · Page 1476 of 1

lilac nova
#

!boost

marble mantleBOT
near halo
#

soo im banned for a 2 weeks now ithink im gettin unbanned in force

#

if i boost now well iget it when im unbanned

ivory lichen
#

how do i turn off subscription renewal?

lilac nova
marble mantleBOT
near halo
#

soo im banned for a 2 weeks now ithink im gettin unbanned in force
if i boost now well iget it when im unbanned?

tawdry jetty
near halo
#

oh well imight aswell

#

!link

marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

near halo
#

it wont boost for some reason 😦

exotic thistle
#

oh nvm, i just saw now you re banned

near halo
#

IM UNBANNED TMRW

#

but my paypal got declind for some reason

exotic thistle
near halo
#

ill try tmrw maybe

ionic egret
#

How do i report hacker

near halo
marble mantleBOT
#

Hey, @ionic egret

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

frozen igloo
#

i bought vip for the wrong server can i switch it?

echo venture
marble mantleBOT
#

Hey, @frozen igloo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

woeful lantern
#

need to talk to admin

near halo
woeful lantern
#

i was banned recently and have no idea why. appealed and it was denied

near halo
#

Unfortunately if your appeal was denied that decision is final

distant sundial
#

I was banned unjustly can I submit an appeal or talk to an admin?

near halo
woeful lantern
#

so even if my older brother is banned on his account but we live in the same house i cant play?

tough bane
marble mantleBOT
#

Hey, @woeful lantern

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

fallen oar
#

What map will be at rustoria EU medium?

hushed finch
marble mantleBOT
#

Hey, @fallen oar

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8

merry hill
#

@stray marsh https://steamcommunity.com/profiles/76561198872975593/ Dear Mr. Administrator, I was prohibited from accessing your server because a hacker appeared on the team, and I didn't know he was a hacker. I was already offline after the first day, and other teammates pulled hackers. I don't know. I love real games very much, especially on this server. I want to participate in the next file clearance, if the administrator is willing to lift the ban for me. I would like to buy VIP on this server.

marble mantleBOT
#

Hey, @merry hill

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

!appeal

marble mantleBOT
#

Hey, @merry hill

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

make a apeeal somone well look into it soon and well give you a reply!

slow crag
#

around the world around the world

near halo
#

Hey! I boosted earlier today, and I still am not getting the boost kit in game.

slow crag
near halo
#

when is wipe

tough bane
near halo
#

If there anyon e who could help that would be nice TvT

#

Doesn't have to be for today :)

swift bronze
#

Who is responsible for ban accounts?

#

<@&274971100184576010>

tough bane
raven mist
swift bronze
#

its not my banned my friend got banned from nothing and u muted him from discord he cant tell u about his subject

tough bane
swift bronze
#

he cant do ban appeal

arctic sapphire
swift bronze
#

yeah but u didnt get his full subject

fallen girder
#

@violet dagger can u unblock me show I can explain to you more

#

So I can explain my ban

tough bane
# fallen girder So I can explain my ban

If your banappeal was denied the staffteam or admins will not elaborate any reasons why your appeal got denied. This decision is final and will not be discussed further.

fallen girder
#

Bro they think I’m someone I’m not @tough bane

#

Like I did nothing wrong

tough bane
#

Sorry if you want to you can write it in here. I am sure Sicario will read it but from my experience it will not change anything there.

fallen girder
#

Wtf

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But I’m not that guy

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Like it’s not fair

#

@tough bane

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@violet dagger hi, is there anyway u can revok my ban I am not the person u think I am. I think I got me mistaken by my brothers acc because he got banned on rustoria for leaking staff info, but on the other hand I’ve never been banned.

near halo
#

drag isnt jynx

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drag is brother of jynx

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ive known drag for long time

fallen girder
#

Yes

near halo
#

they live in same house with same ip

fallen girder
#

Yup

#

They don’t understand this

marble mantleBOT
#

Hey, @fallen girder

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

fallen girder
#

I’ve appealed

#

But I’ve spoken to him in dms

#

I’m going to send u proof of us being brothers and that he’s the one banned @violet dagger I will send u a video when I’m home

near halo
#

Hi, im looking to request a refund for VIP.

tough bane
ionic grail
#

Hi i have been banned for ddoxing but i have never ddos'ed anyone cuz i don't know how

#

!appael

marble mantleBOT
#

Hey, @ionic grail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

fallen girder
#

@violet dagger when I’m home I will give u video evidence. I will show both pcs with our steam acc on the screen

gilded thorn
#

can i get unban plz :(( bored of playing on andy which is the closest thing to rustoria

fallen girder
#

Zen wearnt u a mod

marble mantleBOT
#

Hey, @gilded thorn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

hard sigil
#

You can even hear jynx sometimes over the mic

merry hill
#

@stray marsh https://steamcommunity.com/profiles/76561198872975593/ Dear Mr. Administrator, I was prohibited from accessing your server because a hacker appeared on the team, and I didn't know he was a hacker. I was already offline after the first day, and other teammates pulled hackers. I don't know. I love real games very much, especially on this server. I want to participate in the next file clearance, if the administrator is willing to lift the ban for me. I would like to buy VIP on this server.

muted vapor
#

!rustplus

marble mantleBOT
#

:question: No tag exists with that name, check the spelling.

lilac nova
glad abyss
#

!help

pulsar estuary
#

@glad abyss do you need help with anything?

terse gate
#

do I need anything other than the steamID64 of the player to gift VIP? do they get any kind of notification when it happens? is any of my info shared?

lilac nova
terse gate
#

they must log into the website for it to work?

lilac nova
#

No. It works automatically

terse gate
#

ok

#

and will it share any of my information (name, email, etc) with them?

lilac nova
#

No.

raven bison
#

Only with Rustoria, not the person you gifted to

terse gate
#

ok thank you 👍

meager shoal
#

Since it is forcewipe today, will the trio wipe again in saturday?

hollow tangle
#

how long do you have to wait in support

lilac nova
hollow tangle
#

I cant cancel my subscription

lilac nova
hollow tangle
#

it just want let me

marble mantleBOT
lilac nova
#

Did you follow these steps?

hollow tangle
#

yes, but can try one more time

meager shoal
#

Since it is forcewipe today, will the trio wipe again in saturday?

hollow tangle
meager shoal
#

that helps with nothing

merry hill
#

@stray marsh Isn't the administrator online yet?

marble mantleBOT
#

Hey, @merry hill

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

any admins

#

need one asap

pseudo brook
#

!support

tawdry jetty
#

I’m not a admin but maybe I can help. What’s up @near halo @pseudo brook

pseudo brook
#

I need like

#

Luke

sacred orbit
#

You can DM him 🙂

hard pier
#

got banned for team cycling even though i had no part in it, please could you unban me

dull marsh
#

/ticket

marble mantleBOT
#

Hey, @dull marsh

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

west osprey
#

!appeal

marble mantleBOT
#

Hey, @west osprey

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

dull marsh
#

Is there a channel that i can see the maps in?

tawdry jetty
dull marsh
#

Maps are the same for all servers?

hard pier
#

!appeal

marble mantleBOT
#

Hey, @hard pier

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

dull marsh
tawdry jetty
#

Only long servers you can see map before wipe.

dull marsh
#

Welp

dark wave
#

when is wipe?

honest quarry
#

@dark wave which server bro

dark wave
#

zeus 5x

#

eu

full totem
#

whem eu long wipes?

sacred orbit
marble mantleBOT
#

Hey, @full totem

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8

sacred orbit
honest quarry
sleek scroll
#

can i request a unban?

lilac nova
marble mantleBOT
#

Hey, @sleek scroll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

sleek scroll
#

thanks

steep totem
#

I have a question

#

Are we allowed to have a fully sealed off base on the 3x no bp? Like no entrances only tp in / tp out / trade out

stray marsh
steep totem
#

Pogggg ty

vapid breach
#

any admins

harsh scaffold
#

is VIP available for EU small that's launching tonight? I cant see it on the website

lilac nova
wispy loom
harsh scaffold
#

as in around 7pm tonight?

wispy loom
#

Yes around the time it wipes

copper cliff
#

Does an Admin have time to speak ? not a chat mod a admin'

fallen girder
#

@violet dagger can u unblock me so I can talk to u

steel umbra
#

/ticket

marble mantleBOT
#

Hey, @steel umbra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

livid folio
#

<@&274971100184576010>

#

wipe time is force wipe time right? 2pm est

near halo
#

Lmfao messimomo

livid folio
#

@near halo its fucking force wipe, its 2

lilac nova
marble mantleBOT
#

Hey, @livid folio

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8

livid folio
#

HNAHAAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA

#

STAY MAD SHITTRER

near halo
#

WAIT MESSI YOUR RIGHT @livid folio

upbeat lark
#

What does in mean when 1 or more party members couldnt join??

keen nest
#

i dont know how to buy vip

pure sinew
#

👀

keen nest
#

where can i put my email

inland pier
#

what time is the wipe for us main today CST

upbeat lark
#

1pm

#

/party summon doesnt work for the aim train

#

is it solo only?

lilac nova
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

lilac nova
marble mantleBOT
#

Hey, @inland pier

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8

copper cliff
#

i amm in waiting for support

#

am'

tender rune
#

hello admin

upbeat lark
#

same bob

tender rune
#

need help

lilac nova
tender rune
#

how to make a ticket

lilac nova
marble mantleBOT
#

Hey, @tender rune

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

upbeat lark
#

<@&274971100184576010> Why cant i summon my party to aim train?

tender rune
#

/ticket

marble mantleBOT
#

Hey, @tender rune

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

!force

marble mantleBOT
#

Hey, @near halo

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8

lilac nova
keen nest
#

its says you must add an email address to your account before u buy this package

lucid frost
#

He got banned mumu

#

He's trying to appeal

tender rune
#

i cant join the servers

lilac nova
lilac nova
marble mantleBOT
#

Hey, @tender rune

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tender rune
#

i got wrong banned

tacit current
upbeat lark
#

@stray marsh do you know if parties on Rtg can go into aim train??

#

it says Queue 1/1 when the leader walks in the portal

stray marsh
#

I'm sorry I don't do much with our RTG, maybe @raven bison has an answer to this for you

spiral beacon
#

@stray marsh what time does US medium vanilla wipe

marble mantleBOT
#

Hey, @spiral beacon

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8

spiral beacon
#

thanks

upbeat lark
#

@raven bison Yo me and my party are unable to do aim training together. it says Queue 1/1 when the leader enters the portal.

raven bison
#

Yeah some games dont support it

upbeat lark
#

dang was really hyped to aimtrain with the boys

raven bison
#

you can play targets

#

together

digital bear
#

when does eu main wipe? time

tacit current
marble mantleBOT
#

Hey, @digital bear

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8

digital bear
#

thx

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

gleaming hound
#

Has anyone got the IP for the new Gravis server?

#

So I can have it for when it wipes.

stray marsh
turbid patrol
#

Any idea when VIP will be available to purchase for Gravis?

sacred orbit
fallen girder
#

@fossil igloo

rigid sparrow
#

i have a question

#

i got gamebanned til aug 5th when do i get unbanned?

fast spire
#

/ticket

marble mantleBOT
#

Hey, @fast spire

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

fast spire
#

hey @echo venture or anny one of staff. are u able to help me with a vip matter?

#

i cant seem to figure out if my vip is still active or not

dense lynx
#

dm @balmy cypress about any vip issues

marble mantleBOT
#

Hey, @rigid sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

grim jasper
#

hello

#

where do i find new map ip this force

sharp vine
grim jasper
#

@sharp vine i meant where do i get the IP for the newest releasing server

#

forgot its name but its like hapis

round matrix
#

Because it’s force wipe does the 3x no bp US wipe today or is it still tomorrow???

sharp vine
#

did you make an appeal

#

any answers

exotic thistle
sharp vine
#

then unfortunatly the decision is final

harsh forge
#

can someone dm me the connect ips for the new map?

digital gulch
#

dude

#

i just asked smthn from a guy and his name was mr.ch*nkbag

digital gulch
#

so i got kicked

grim jasper
#

yeah thats the one

sharp vine
#

ill dm you

grim jasper
#

@sharp vine really appreciate your help 🙂

sharp vine
digital gulch
#

that sucks

#

i was givin away all my loot as well

#

so i cant type

exotic thistle
sharp vine
sharp vine
tardy socket
#

!force

marble mantleBOT
#

Hey, @tardy socket

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8

digital gulch
#

idk im checking now

marble mantleBOT
#

This force wipe on the 5th August, we’re launching 2 EXCLUSIVELY HOSTED Gravis Island servers in both 🇪🇺 and 🇺🇸

These will be a 2x Vanilla, wiping on Mondays.

  • Vanilla stacks
  • Vanilla Team UI
  • Boosted loot (all junk removed)
  • Non P2W VIP (just queue skip/skinbox)

What is Gravis Island?
Gravis Island is the map that won the Facepunch map competition, and the only community who’s hosting it is RUSTORIA! The map was made by Lone, WhoIsMikeJones, Nox and CollapsedOrange who are combined the best mapping team in Rust without a doubt.

See Shadow’s video on it here: https://youtu.be/l3PgnE7rSZ8

A big thanks to Nvidia for sponsoring this video, go and check out Reflex here: https://www.nvidia.com/en-gb/geforce/technologies/reflex/

Today I'm showing you all the nooks and indeed crannies of the winner of Facepunch's map making competition for Rust - Gravis Island. The map will be running for 2 months from August 5th on Facepunch Eu small...

▶ Play video
digital gulch
#

oh its just a kick

#

kinda sucks tho cos its about to wipe

exotic thistle
candid valley
#

When is wipe on EU main?

digital gulch
#

oh yea thats what i meant

jagged flume
#

Rustoria gonna added the new map ?

exotic thistle
#

it will end after 1 hour, the reasion you got banned 1h is probably you used any slur words from server blacklist words

#

why do you need one?

candid valley
#

Can someone answer my question?

visual gull
#

is there only map vote for long or for medium aswell?

exotic thistle
exotic thistle
turbid patrol
#

Can I get IP for Gravis?

visual gull
#

ah key ty

candid valley
#

Can someone tell me when EU main wipes

exotic thistle
#

and your appeal got denied or accepted?

candid valley
#

HELLO

exotic thistle
#

when you try to login in server what it says? how long

wary robin
#

xDD

exotic thistle
#

join Voice Chat please, if you dont mind

worn ridge
#

when does Medium US wipe today?

worn ridge
#

thank you

fierce gale
#

Can anyone help me?
I can't connect to the server with Mobile Internet.
I connecting in the server, server start loading and stop in the receive data. Reason: receive data.
What to do ?

harsh scaffold
#

Is VIP for EU small already sold out? It says 'no packages currently enabled for small eu.'

harsh scaffold
#

Just unsure whether that means its sold out or whether its bugged

exotic thistle
#

it's saying
There are no packages currently enabled for Small [EU]! Make sure your package has at least one command added, and make sure that command has this server ticked.

#

seems they are not currently enabled.

raven mist
#

We'll look into that ^^

harsh scaffold
#

Ok thanks

raven mist
#

@harsh scaffold Should be working now

pale atlas
#

I purchased 2 vips for myself but I meant to gift 1 to someone is there a way to revert it to a gift?

marble mantleBOT
#

Hey, @pale atlas

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

harsh scaffold
#

Cheers man @raven mist

quaint coyote
#

can someone said the link for vip

lilac nova
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

near halo
#

hi did it force wipe now?

#

or at 7 ?

lilac nova
marble mantleBOT
#

Hey, @near halo

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8

exotic thistle
near halo
#

alright thanks ❤️

quaint coyote
#

ok can someone send me the us main ip

eternal spindle
#

Hello I have vip and I was wondering where I can preview the server maps?

exotic thistle
eternal spindle
#

The eu medium

exotic thistle
lapis stream
#

Will the wipe be in 1 hour or 2 hours?

exotic thistle
lapis stream
#

Thanks, I'm just from Russia

tough bane
#

Hey there, did you already request an unlink?

#

Ok, dm me your old/new discord, old/new steam and the reason behind that so we can unlink it.

#

I'll hit you up when you are unlinked.

ornate summit
#

Rustoria has the worst service, whatever you do don't try to build a team on wipe day got banned for running into one of the countless hackers on rustoria

raven mist
#

Again? @ornate summit

exotic thistle
#

uhm ThumbsDownoria

stray marsh
strange wigeon
#

i boosted server and play on US 5X Zeus. was told i get some free loot such as X3 of the air drops

marble mantleBOT
strange wigeon
#

oooh thanks

exotic thistle
#

if you boost an server, you only get 1x Supply Signal every 24 hours.

strange wigeon
#

oh ok

#

so thats what i would get since i boosted

exotic thistle
cyan knoll
#

Where to look at the updated map

strange wigeon
#

perfect thank you so much olee

exotic thistle
#

anytime PepeHeart

exotic thistle
cyan knoll
#

@exotic thistleEU mian

#

thanks

quaint coyote
#

sorry im bricked what time is wipe

#

is it 2

exotic thistle
quaint coyote
#

for us main

stray marsh
marble mantleBOT
#

Hey, @quaint coyote

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8

marble fulcrum
#

hey, i just tried loading in to one of ur servers and i get kicked for playing wiht a hacker

#

i have like a total of 2 hours

marble mantleBOT
#

Hey, @marble fulcrum

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tawdry jetty
#

!vipissues @crystal veldt DM Luke, he's tagged below.

marble mantleBOT
#

Hey, @crystal veldt

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

molten drum
#

!appeal

marble mantleBOT
#

Hey, @molten drum

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

glossy turret
#

how do I see that I have VIP?

livid folio
#

i bought vip for eu instead of na, can someome help me please

marble mantleBOT
#

Hey, @livid folio

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

sacred orbit
#

@exotic thistle 🙂 Im faster PepeTechSupport

jaunty meadow
#

Yo I accidentally bought VIP for Main, meant to buy it for Long, can I get it switched?

spring knoll
#

!appeal

marble mantleBOT
#

Hey, @spring knoll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

exotic thistle
spring knoll
#

my appeal got denied what im supposed to do>

raven bison
#

nothing

spring knoll
#

it was for cycling teammates

silent holly
#

perm banned

spring knoll
#

for cycling teamates?

silent holly
#

idfk

spring knoll
#

it wasnt even on purpose

#

tf

quaint coyote
#

is server down

stray marsh
marble mantleBOT
#

Hey, @quaint coyote

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8

tawny star
#

!ticket

marble mantleBOT
#

Hey, @tawny star

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

raven mist
molten drum
#

how can i see the answer for my appeal?

turbid patrol
#

Is there a team limit for Gravis 2x?

molten drum
#

thanks

tawny star
#

hey guys i had my VIP revoked a few months ago and Ryan told me i could buy it in the future again with the amount revoked , now when i tried money was there ready and then i tried to use it and dissapear

exotic thistle
marble mantleBOT
#

Hey, @tawny star

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

spring knoll
raven mist
spring knoll
#

thank you

lament cradle
#

5x zeus gona be full after force wipe?

molten drum
# raven mist Whats your steamid?

i sent appeal but if you can help me before force it will be lovely, i just bought VIP for eu medium and everytime i log in the server it says Disconnected, Advertising. and there is nothing advertising in my name / steam profile. i actually dont remember advertising in rustoria servers, if you can help before force it will be great after i used 11 dollars.
and heres my steam profile.
thanks.
https://steamcommunity.com/profiles/76561198293704231/

near halo
#

я сегодня купил вип, могу ли я перенести его на другой сервер? я ошибся

marble mantleBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

frail dove
#

#support Hello could i please get a refund for server subscription. I bought a EU medium. when i meant to buy us medium. is this possible ?

olive knoll
#

@raven mist Hello sir can u unban me pls

marble mantleBOT
#

Hey, @olive knoll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

digital bear
#

!vipissus

olive knoll
#

@raven mist You told me that you will unbon me on force wipe

near halo
#

is there a update for rust now?

digital bear
#

!vipissues

marble mantleBOT
#

Hey, @digital bear

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

olive knoll
#

yep

stray marsh
#

Please DM him

tawny star
#

i did too

rigid swan
#

wipe wont be until normal time right?

raven mist
tawny star
#

@echo venture Luke told me to message you regarding the VIP issue

spring knoll
#

@raven mist thank you

river atlas
#

!appeal

marble mantleBOT
#

Hey, @river atlas

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

exotic thistle
slow spruce
#

I have VIP but I'm in a queue?

near halo
#

restart steam to get the update

near halo
slow spruce
#

How do you know that

last lily
#

!ticket

marble mantleBOT
#

Hey, @last lily

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

last lily
#

i bout vip?

exotic thistle
marble mantleBOT
#

Hey, @slow spruce

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

near halo
last lily
#

i bought vip but i have a queue??

proud jackal
#

!vipssues

#

!vipissues

marble mantleBOT
#

Hey, @proud jackal

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

sacred orbit
marble mantleBOT
#

Hey, @last lily

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

exotic thistle
mossy grove
#

my vip isnt working

outer chasm
#

Im banned for scripting when I haven't even scripted or talked to any admin

proud jackal
#

!ticket

marble mantleBOT
#

Hey, @proud jackal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

proud jackal
#

/ticket

marble mantleBOT
#

Hey, @proud jackal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

real ingot
#

my vip isnt working either

strange wigeon
#

so olee the way wipe works is that at 3pm est everything restarts and you restart. nows does it reset instantly at 3pm EST or is it take timer.

languid terrace
#

VIP isn't working for half our group

outer chasm
#

I did

#

its very odd cuz now if I do get unabnned ill be in a huge queue

real ingot
#

!vipissue

marble mantleBOT
#

Hey, @real ingot

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

leaden breach
#

i have vip yet im in queue?!?!?!?1

timber niche
#

same there

swift bronze
#

admin

silk vigil
#

vip not workin'

limpid pawn
#

Same

cerulean cliff
#

my vip don't work

exotic thistle
#

please guys, if any of you having VIP problems, send an DM to @balmy cypress with your steamid64 and the issue you having so you can save some time for him to check faster!

swift bronze
#

wtf is this map adminnnnnnnnnnnnnnnn

#

change the map bruuuh

#

??????????????????

hazy vortex
#

EU Main crash?

slate sleet
#

squiggles

balmy vortex
#

yes

near halo
#

why luck doesn't answer me?

exotic thistle
spare widget
#

@outer chasm I'd recommend waiting for a response to your appeal. Looks like it's intentional and there hasn't been a mistake. I'll let the admin know who's handling your situation that you're appealing. Otherwise hope you have a great day

hazy vortex
#

@spare widget EU Main crashed

swift bronze
#

wdym ?

shy phoenix
#

map change?

near halo
#

z

#

On US Gravis, it isn't 2x.

#

why Luke doesn't answer me?

raven mist
#

He will answer you, please be patient ^^

shy phoenix
#

because he answering 400 other people

slow spruce
#

he's busy - took a minute to message me back

spare widget
#

@near halo I'm sure he will as soon as he's available

#

Like Shenzyyy said PES_Heart

spare ridge
#

@raven mist i bought q skip and its not working, im in a q

river atlas
#

<@&274971100184576010> need support

shut temple
#

5X Zeus, 5x gathering NOT working, u get normal amounts

molten drum
#

@raven mist I have sent appeal but if you can help me before force it will be lovely, i just bought VIP for eu medium and everytime i log in the server it says Disconnected, Advertising. and there is nothing advertising in my name / steam profile. i actually dont remember advertising in rustoria servers, if you can help before force it will be great after i used 11 dollars.
and heres my steam profile.
thanks.
https://steamcommunity.com/profiles/76561198293704231/

near halo
#

ok

raven mist
river atlas
#

@velvet tinsel <@&274971100184576010> <@&415898423460626432> <@&864870863957393458> i need help on waiting for support

gritty cosmos
#

Quick sumup, Main down , + vip not working + long vip not working , 2x aint modded , 5x aint modded. This seems like a quality wipe!

outer chasm
lilac nova
#

VIP issue will be fixed ASAP

dense tulip
#

can someone help me im banned for playing with a hacker and i havent played the game in 2 weeks im so confused

sonic flint
#

I bought vip for US Medium and never recieved an email and never got the vip

marble mantleBOT
#

Hey, @dense tulip

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

river atlas
#

@raven mist they told me i was unbanned but it still says than u ban

spare widget
river atlas
#

zen they told me i was unban and im still ban

molten drum
gray bridge
#

hey, ground pick-ups are broken in 10x EU

#

they're at normal rate

grave flume
#

@spare widget till how much ppl can rustoria long go up ??

sonic flint
#

can anyone help i bought vip for US Medium and never got an email and i dont have the vip

river atlas
distant grail
#

is zeus 5x gonna wipe again at 3?

open crescent
shut temple
#

5x zeus broken too

sonic flint
#

/ticket

marble mantleBOT
#

Hey, @sonic flint

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

raven mist
dense tulip
#

@raven mist can we talk about why im banned in a voice i dont really understand how i am considering i havent played in 2 weeks

shut temple
crisp scroll
#

vip not working

sturdy solar
#

5x zeus broken

crisp scroll
#

i had it from last wipe

brazen ledge
#

how do i make a ticket

graceful fiber
#

!vip

exotic thistle
raven mist
raven mist
wintry laurel
#

Hi,how to get an unban?

raven mist
shut temple
#

its the same mape also, is it going to fully wipe again or can I already build @raven mist

raven mist
#

same map on ZEUS eu?

sturdy solar
#

yes

shut temple
#

yea

dense tulip
#

any admins talking to ppl in voice?

sonic flint
#

Any admins can help me get my vip? i bought the vip for us medium and never got an email or received vip

dense tulip
#

need assistance

upbeat delta
spare widget
#

@brazen ledge In-game "/ticket add (your report with details)"

brazen ledge
#

consol?

wintry laurel
#

what to do if I do not agree with the verdict of the appeal?\

marble mantleBOT
#

Hey, @wintry laurel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

marble mantleBOT
#

Hey, @sonic flint

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

molten drum
near halo
#

are the servers down?

stray marsh
rotund tree
#

<@&274971100184576010> yo can iget skip? on us medium vanilla i am the builder

raven mist
#

No

upbeat delta
#

<@&274971100184576010> eu monday TIMEOUT why?? Why i cant join it

tired copper
#

pick up rates are fucked on zeus

stray marsh
tired copper
#

picked up cloth and it only gave me 10

stray marsh
#

New server, who dis

tired copper
#

oh ok thank you

near halo
#

for some reason no official servers are popping up and not zues, the only ones are UKN servers

rotund tree
#

oh shit this is only on affinity my bad my friend just told me

west osprey
#

!appeal

marble mantleBOT
#

Hey, @west osprey

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tiny sage
#

can i get discount please

stray marsh
near halo
#

lol it wasnt showing one before, but yea theres a update thanks

unique dew
calm spoke
#

Bought wrong vip

lilac nova
marble mantleBOT
#

Hey, @calm spoke

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

upbeat delta
#

why 2x monday not working???

tiny sage
#

please

stray marsh
#

Sorry mate, the answer is no 😦

raven mist
#

Not something we do unfortunatly!

tiny sage
slate sleet
#

!vipissue @vale crypt

marble mantleBOT
#

Hey, @vale crypt

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

agile crystal
#

why cant i connect to us small?

spare widget
#

I believe it's down for a second

#

I'm sure it'll all be up as soon as possible

crisp scroll
#

How logn does it take to fix the vip broblem

near halo
#

how do i know if im unbanned or not

vale crypt
#

fuck bb

crisp scroll
#

my boys are waiting

vale crypt
#

small down fuck

wintry laurel
#

how much do they give a ban for exploiting ?permanently?

raven mist
upbeat delta
#

WHY IS NOT 2X??

#

Is vanilla @raven mist

sick crater
#

is rustoria small down?

near halo
#

and that website is

raven mist
lilac nova
hazy vortex
#

Make EU Main 750 slots, I got kicked after being first in queue wtf

spare widget
#

@near halo Looks like you're not banned from what I'm seeing

rain comet
#

is small down?

wintry laurel
#

how much do they give a ban for exploiting ?permanently?

exotic thistle
sick crater
#

did small crash or something?

near halo
#

thanks zen

lilac nova
sick crater
#

ok

shell wharf
#

Hello, I was going to buy vip for rustoria eu medium, I bought it for eu main by mistake, how can I change it?

sterile bay
#

i need to speak with an admin

elder vine
#

how do i unlink discord etc as i cant do kit loyal since linked to other account

earnest patio
marble mantleBOT
carmine ibex
#

I cant join 2x eu gravis and the NA players im playing with also cant

elder vine
#

mine doesnt say unlink

#

only says link, then i try to link discord and gives me an error

earnest patio
#

You can try going to waiting for support and I can help you.

stray marsh
elder vine
#

and i cant link twitch, i get another error

#

also, youtube gives another error

stray marsh
#

DMing you

elder vine
sacred dock
#

How do i remove my vip?

stray marsh
marble mantleBOT
#

Hey, @sacred dock

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

brave crypt
#

Why do i only get 10 cloth from cloth plant on 5x monke

foggy charm
#

maybe ur on vanila

#

maybe u joined wrong server?

earnest patio
neat swallow
#

Can anyone speak in the 5x servers at all?

near halo
#

Admins help.everytime i try to join server and server crashed me by error Couldnt dowloald level.Help

turbid patrol
#

I've got que for Gravis & I have VIP??!

upbeat delta
#

barrels no 2x??

raven mist
turbid patrol
#

Can I get some help? I bought it like 30 min ago

upbeat delta
#

oKEY

raven mist
sacred dock
# stray marsh !vipissues

These are just terms of service. Where do i actually cancel my subscription? I cant find it anywhere

near halo
#

zues wipes at 3est right?

normal raft
#

whyre all eu players getting kicked on us main

stray marsh
pearl anvil
#

I need admin help i cant appeal my rustoria ban bc the website says im not banned but when i load into the server it says im banned

normal raft
near halo
stray marsh
near halo
#

76561199114417571
I got vpn ban quk pls

stray marsh
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

sacred dock
#

I cant find anywhere to cancel my subscription.

stray marsh
marble mantleBOT
near halo
#

76561199114417571
I got vpn ban pls

near halo
#

Thx

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

pearl anvil
low dock
#

are their going to be any more q skips for rustoria us long

tall tulip
#

why do i keep geting timed out

exotic thistle
tall tulip
#

on rustoria us main?

spare widget
#

@near halo Wait a couple minutes and should be fine

sacred dock
stray marsh
#

!appeal

marble mantleBOT
#

Hey, @round galleon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

low dock
#

cream u know when?

tall tulip
#

chekc my internet? wow rude

near halo
low dock
#

ok

near halo
low dock
#

already doing that lol

stray marsh
marble mantleBOT
#

Hey, @low dock

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

stray marsh
#

Finally found the right command. Sheesh

drowsy mauve
#

my rust is stuck updating at 100

limpid mural
#

why i cant connect, it says downloading world 0.0% then kicks me i have vip and all

stray marsh
limpid mural
#

already did

earnest patio
limpid mural
#

restarted wifi too, restarted pc and steam

#

already did all of that

upbeat delta
#

START 2X MONDAYS

near halo
#

thats weird, are u connecting with the ip ??

limpid mural
#

yup

earnest patio
#

It maybe wiping as your doing it.

exotic thistle
earnest patio
#

what server?

limpid mural
#

ofc i did

near halo
# limpid mural yup

try on the play list then, look for Rustoria and connect directly from there

limpid mural
#

eu long

upbeat delta
#

<@&274971100184576010> START 2X MONDAYS

grim bison
#

Is VIP gonna be restocked on the website or is it all sold out

tall tulip
#

increase the pop on main yall aint got the balls

upbeat delta
#

when u fix it ?

marble mantleBOT
#

Hey, @grim bison

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

upbeat delta
#

@zealous kettle when u fix it?

near halo
limpid mural
#

still cant join

tall tulip
#

inceres the pop to 800 on rustoria i need more competition

marble mantleBOT
#

Hey, @tall tulip

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

near halo
#

!mapfiles @near halo

marble mantleBOT
#

Hey, @near halo

If you are received the Disconenction message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

lunar rivet
#

Hallo

#

can someone help got banned

tall tulip
#

#800pop

lunar rivet
#

can someone join channel?

#

/ticket

marble mantleBOT
#

Hey, @lunar rivet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

simple beacon
#

my vip that som1 gifted to me isnt working

earnest patio
marble mantleBOT
#

Hey, @lunar rivet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

stray marsh
marble mantleBOT
#

Hey, @simple beacon

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

near halo
#

What do you get more boosting the server

spare widget
#

!boost

marble mantleBOT
near halo
#

!appeal @lunar rivet

marble mantleBOT
#

Hey, @lunar rivet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

blazing aspen
#

do card rooms respawn if you are inside it?

atomic geyser
#

<@&274971100184576010> i cant get into server, it crash me

#

Disconnected: Time out
Its only the server Rustoria Eu Long, i bought the vip days ago and i cant play

limpid mural
#

same here tried everything but still stuck at downloading world 0.0%

stray marsh
quaint patrol
atomic geyser
#

yes

limpid mural
lilac nova
upbeat delta
#

cloth is not 2x

#

wtf admin

#

anyores what u pick not 2x

raven mist
#

A fix for the rates will be rolled out very soon

near halo
atomic geyser
#

i did it and continue the problem

lilac nova
near halo
atomic geyser
#

both

near halo
limpid mural
blazing aspen
#

do card rooms respawn if you are inside it?

stray marsh
quaint patrol
turbid patrol
#

Buy VIP for Gravis soon as it launched, still in que 1hr later

marble mantleBOT
#

Hey, @turbid patrol

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

turbid patrol
#

Luke ain't solved anything fast

simple beacon
#

same thing can ylal get some more pple fixing vip

turbid patrol
#

Like wtf is this shit I'm 65 deep in que for the 2nd damn time with VIP

simple beacon
#

payed for queue skip and it dont work

quaint patrol
marble mantleBOT
#

Hey, @simple beacon

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

simple beacon
#

@quaint patrol ya boi isnt doing it i messaged him already

stray marsh
#

We are a >100,000 user discord, he is working on them as they come in 🙂

quaint patrol
near halo
#

did zues wipe yet/

#

it says a hour old but it just turned 3

raven mist
#

It wiped on force wipe

near halo
#

which was im guessing a hour ago or so lol

spare widget
#

Yes ablobsmilehappy

near halo
#

thanks

misty scroll
#

No problem heartoria

stuck drift
#

Where do i buy VIP?

spare widget
near halo
#

random, but im gonna support YALL real quick, if anyone is tryna gain weight or muscle/goes to the gym. Make smoothies, granola, fruit, protein powder, juice, and peanut butter make some fire shiii js

#

just made one its so gas and like 1100 calories

fervent plover
#

will the 10x serve r still wipe tommorow????

raven mist
#

Yes @fervent plover

fervent plover
#

mad

lunar rivet
#

i write the unban think

#

thanks u for help

#

hopefully got unban quicker

ancient coyote
#

yo wtf

verbal cove
#

I got temp banned on Monday and they found me innocent and unbanned me but when I try to connect to US main I get kicked for "hacking"

near halo
#

!appeal @night phoenix

marble mantleBOT
#

Hey, @night phoenix

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

ancient coyote
#

you shit skip q stole my money

verbal cove
#

I appealed the day it happened but it got denied

west osprey
atomic geyser
#

@near halo i tried copy and paste the map file from a friend
When rust is loading the map -> Disconnect: World File Mismatch

marble mantleBOT
#

Hey, @atomic geyser

If you are received the Disconenction message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

ancient coyote
#

skip q stole my money how do i fix that

near halo
marble mantleBOT
#

Hey, @ancient coyote

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

verbal cove
#

@west osprey I sent it to you

ancient coyote
#

man what do i do about it tho i got the skip q and then i said out of stock

near halo
#

i bought vip and never got it

ancient coyote
#

and i dont have the skip q

near halo
marble mantleBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

bitter sundial
#

how do I see which map will be on the server?

sacred orbit
near halo
lunar rivet
#

buy just w8 they have stuff to do i got ban for hacking and i never cheat in rust only in minecraft 8 years ago ^^ just w8 for message

#

guys*

alpine stirrup
#

am i still ban

lunar rivet
#

i just dont gone go sleep 1-3 day cuz i w8 for message

ancient coyote
#

man just give me a refund

lilac nova
marble mantleBOT
#

Hey, @ancient coyote

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

near halo
#

how do i verify

#

!verify

marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

ancient coyote
#

idc what that is just give me a refund

bitter sundial
#

can someone throw off the map on the server rustoria eu main?

quaint patrol
marble mantleBOT
#

Hey, @ancient coyote

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

west osprey
ancient coyote
#

they are not tho just posting the same thing over and over

alpine stirrup
#

HI LORIE

#

imyyy

earnest patio
#

Then that's where you go.

west osprey
alpine stirrup
#

wow ignored me asshole

west osprey
lilac nova
night phoenix
#

Hey admin, I've got a clan member that is accessing the server using a vpn but got banned off the server.
Appeal submitted already steam 64ID 76561198408191393.

#

Do look into it when you're free thanks

sacred orbit
storm badge
#

Is there gonna we wipe tommorew?>

near halo
#

I need support asap

lunar rivet
#

Admins can be posible that your anytcheat on the server works wrong?

near halo
#

i tried connecting and got instantly banned for doxxing? haha

lunar rivet
#

I mean makes mistakes>?

near halo
#

I have never played on rustoria US long

spare widget
#

@lunar rivet Nope. You'll receive a response to your appeal though! Until then I'd just recommend checking back on the website periodically.

#

@near halo Can you send your Steam 64 ID please?

near halo
#

Talking to luke dw

spare widget
#

Awesome 🙂

mystic cairn
#

@spare widget can i go to waiting to support and the support will come haha ?

alpine stirrup
#

how can i check my ban

spare widget
#

@mystic cairn Yes, normally

alpine stirrup
#

someone send me a link

spare widget
alpine stirrup
#

thx zen imy

spare widget
#

Should be able to log in to there and see hopefully blobthumbsup

alpine stirrup
earnest patio
#

Decisions final.

alpine stirrup
#

one of the admins said i would be unban after 2 months lol

final zenith
#

I got kicked and it said take a break tf does that mean

covert locust
#

when can we see maps for the servers

arctic sapphire
#

sharing isnt working with tech tree on zeus 5x eu

pure minnow
#

can i refund vip?

arctic sapphire
hallow shoal
#

<@&274971100184576010>

arctic sapphire
#

?appeal

marble mantleBOT
#

Hey, @arctic sapphire

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

arctic sapphire
final zenith
#

Why did I get kicked. It said take a break what does that mean?

hallow shoal
#

@arctic sapphire I did it and its say iam not banned and I talk to luke and he say u are unbanned but iam still banned

bleak flame
#

if they deny my appeal for "playing with a cheater" am i banned from rustoria forever or? I play with random LFG teams we had no idea lol. I still don't even know who was cheating

arctic sapphire
stray marsh
#

!appeal @final zenith

marble mantleBOT
#

Hey, @final zenith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

final zenith
#

it doesnt say im banned

feral karma
#

whens ukn gonna be back up?

stray marsh
feral karma
#

nvm its up

hallow shoal
#

@arctic sapphire I've been waiting for 1 hour after he say u are unbanned

loud egret
#

dont u get skinbox if u boost server

lilac nova
marble mantleBOT
loud egret
#

doesnt answer my question

knotty talon
near halo
#

can any admin help me?

knotty talon
#

What is the problem?

stray marsh
knotty talon
#

I ment not 😮

spare widget
#

We know heartoria You're awesome

near halo
spare widget
#

@near halo Can you post your Steam 64 ID please? Or join Waiting for Support? or both? 🙂

near halo
#

@spare widget

#

Can i explain the situation in dms?

spare widget
#

Yeah, for sure. Message me whenever

verbal jackal
#

Not sure if this is known, but skinbox on 2x us with the full vip package isn't working

austere shore
#

can yall restock us main 30 day vip

lilac nova
marble mantleBOT
#

Hey, @austere shore

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

lunar rivet
#

i more thing

bleak flame
#

if they deny my appeal for "playing with a cheater" am i banned from rustoria forever or? I play with random LFG teams we had no idea lol. I still don't even know who was cheating

spare widget
#

@bleak flame I like your name

#

Looking into your situation now

#

Seems like you'll be unbanned on the 11th

jade stratus
#

my homie hopped on my pc and typed the n word and i got 10 m ban and its been like 20 and i cant connect

near halo
#

@balmy cypress need assistant problem VIP pls

spare widget
#

So nope, not perm. Just be careful with who team with. If you ever find a teammate is cheating then absolutely send in a ticket and distance yourself from them. Hope you don't have issues in the future and that you have a lot of fun once you're back on the servers

jade stratus
#

zen help me out

stray marsh
modern saddle
#

<@&274971100184576010>

stray marsh
#

No need to tag us, we are here 🙂 What can we help with?

jade stratus
#

irish im chillin now all good my bad, good luck on wipe saw u in chat earlier

modern saddle
#

i purchased vip for rustoria long its gone through and still says im in waiting q

#

can send u a picture in pms wont let me in here

marble mantleBOT
#

Hey, @modern saddle

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

verbal jackal
#

Not sure if this is known, but skinbox on 2x us with the full vip package isn't working

strong schooner
#

why i juust reinstalled again rust, restarted pc, steam and my ethernet <@&778754292478771201>

#

and i also got the vip and cant enter wtf

near halo
#

!vipissues @nimble laurel

marble mantleBOT
#

Hey, @nimble laurel

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

teal veldt
#

!vipissues

marble mantleBOT
#

Hey, @teal veldt

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

strong schooner
#

@violet dagger any idea about my trouble??

alpine stirrup
#

@mellow tundra kk

slender rune
#

Where i can check map on a server?

strong schooner
#

the servvers stucks on downloading world 0%

warm pollen
#

i just got kicked from the server

strong schooner
#

okey thx

violet dagger
#

@strong schooner download this map and put it in your rust maps folder

strong schooner
#

okey thx i willl say u if irs working ^^

warm pollen
#

Disconnected: Exception (cs64063) object reference not set to an instance of an object

pallid blaze
#

<@&274971100184576010>

#

did na west people get fucked again

#

jesus fuck that shit dude its always na west

near halo
#

<@&274971100184576010> in the server got dcd now im at 285 in queue

#

nice dude.

rigid swan
#

i just timed out for literally no reason, can i get a queue skip on small? i am literally begging lol. i've been on since the beginning. i was gonna buy vip but its oos

near halo
#

same for me na long

#

like wtf dude

rigid swan
#

my internet never went out either idk why i timed out

near halo
#

yeah it happened to a lot

#

hop in waiting for support danny

night phoenix
#

<@&274971100184576010>
Admin, I've got a clan member that got banned off the server for using vpn. He has submitted an appeal but it has been nearly an hr and there are no updates.

near halo
#

ill pay 40 dollers right now for vip

near halo
#

i shouldnt have to buy vip, i was in the server and it just dcd me

rigid swan
#

bro i would literally pay 20 usd for it rn

#

its just US Small too wah

night phoenix
strong schooner
glass shuttle
#

we just got banned

spare widget
#

@night phoenix Post their Steam 64 ID please

violet dagger
near halo
lunar rivet
#

"YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED." thanks for help unfair and mistake, but still thanks for your help on discord can i appeal again?

hollow wraith
#

<@&274971100184576010> Ayo just got dcd, anything you can do to help me skip 120 que?

near halo
#

can you skip me?

glass shuttle
#

<@&274971100184576010> why was i banned

night phoenix
#

@spare widget 6561198408191393

oak canopy
#

sick fuckin server !

#

half the pop just got dced

strong schooner
oak canopy
#

for no reason at all

lilac nova
night phoenix
#

@spare widget 76561198408191393 sorry its this

near halo
#

<@&274971100184576010> literally in a 300 player queue now dude

oak canopy
#

fucking bs

near halo
#

im only playing with a fucking 8 man

lunar rivet
#

but for me its a mistake

strong schooner
#

loading all time

sonic flint
#

My group just got falsely banned for hacking?

violet dagger
sonic flint
#

None of us cheating and we all get banned?

lunar rivet
#

i never use somethink

stray marsh
marble mantleBOT
#

Hey, @sonic flint

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

glass shuttle
#

we just were falsely banned

lunar rivet
#

this rly a mistake

violet dagger
strong schooner
#

now yes thx @violet dagger i will put in on rust folders

lunar rivet
#

i take 3 days off only for playing rust buy vip got banned and i dont still understand why "hacking" i mean rly if u have time u can check my whole pc

violet dagger
#

put it in the maps folder in rust directory @strong schooner

lunar rivet
#

i never use cheats

stray marsh
hollow wraith
#

@violet dagger any way to help me get back in to US small after it just dcd me for no reason? or give me a chance to buy vip?

near halo
#

Shadow30 its admin or team rustoria on shop donation ?

lunar rivet
#

i just say , for me its not fair

glass shuttle
#

i cant even appeal the ban

near halo
#

!vipstock @near halo

marble mantleBOT
#

Hey, @near halo

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

spare widget
#

@night phoenix Your friend should be fine to connect in about 5-10 minutes

near halo
#

76561198358940063

#

here for future reference if you guys are able to skip me through

oak canopy
#

they wont lmao