#support

1 messages · Page 1475 of 1

edgy geyser
#

Anybody know when the map vote is happening for long ?

zealous helm
#

What’s the deal with the bp wipe on Zeus 5x? The settings say it’s supposed to happen every 2 weeks but I’ve been playing it since July 7th and it hasn’t bp wiped this whole time

glass trellis
#

so what do i do now @void condor

void condor
glass trellis
#

tried that 2 times

void condor
#

I've just changed it, do it now

glass trellis
#

nothing

void condor
#

Make sure you're alive, in your base and re-log

glass trellis
#

ok

tranquil pecan
#

me and my 2 friends were banned on rustoria 5x becasue more than 3 people on tc but were a trio. one player also left then we cleared auth and changed codes and doors
is there anyway we can be unbanned

#

??

near halo
#

i accidentally gifted the wrong steam id can it be changed/

stray marsh
marble mantleBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

stray marsh
tranquil pecan
#

im in

near halo
#

can i talk to anyone right now to change the steam id ???

stray marsh
near halo
#

so i sent the vip as a gift to the wrong steam id and i meant to send it to someone else

void condor
#

Join waiting for support

near halo
#

76561198372452832

paper spruce
#

Are any mods able to help me with a potential cheater. I have clip proof. And i was being shot through the floor on EU 5x No Bps .

near halo
marble mantleBOT
#

Hey, @paper spruce

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

paper spruce
#

I attempted to send a ticket but it would not work.

near halo
#

Can you join waiting for support?

paper spruce
near halo
paper spruce
#

It has not done so.

near halo
#

Join waiting for support one more time

verbal scroll
#

!ticket

marble mantleBOT
#

Hey, @verbal scroll

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

verbal scroll
#

/ticker

#

/ticket

marble mantleBOT
#

Hey, @verbal scroll

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

delicate bobcat
#

when do u guys let the maps out for froce

compact parcel
near halo
#

Its been over 3 days and my appeal still hasn't been replied to, can I get any help? I want to make sure that I am unbanned for force wipe

#

Especially considering the fact that my friend's EAC temp ban has expired 😐

dense lynx
#

We get thousands of tickets every day, our admins are doing their best to reply every each one of them i know its frustrating , but please be patient.

sonic fulcrum
#

я хачу пицы

wispy loom
#

Я тоже

atomic frigate
#

dm'd you @stray marsh

valid vapor
#

what exact time is wipe

exotic thistle
valid vapor
#

thank you 🙏🏼

eternal sorrel
#

I need help regarding a VIP purchase that renewed itself after 35 days, eventhough I believe to have cancelled it, who can I contact?

exotic thistle
eternal sorrel
#

nope. I believe to have cancelled it already but for whatever reason it just renewed it today

exotic thistle
marble mantleBOT
exotic thistle
#

did you tried this before? and even after you did that is still charge you money right?

pseudo rapids
#

Im on the 3x eu , could remove yesterday the walls, walled my tc, log in, unwall tc with /remove , but i cant remove the walls behind tc cuz of empty boxes? they are not even close to the boxes its like 2 foundations away

#

so i have to start this shit over raid myself to play on this modded 3x???

wispy loom
#

Feel free to join waiting for support to show me what you mean

versed nebula
#

!ticket

marble mantleBOT
#

Hey, @versed nebula

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

uneven barn
#

/ticket

marble mantleBOT
#

Hey, @uneven barn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

versed nebula
#

/playtime

pseudo rapids
#

had a bag inside im softsiding wall bro np xD

wispy loom
#

Haha good luck

near halo
#

Can anyone help me?

exotic thistle
near halo
#

Can i dm you?

exotic thistle
#

sure

near halo
#

i dont know if im banned, my steam account was stolen yesterday and overnight while i was sleeping my friend said it was active, it messaged my friend twice as i checked when i got it back and i dont know if its done anything bad on rustoria as its the newest server in my history during the time my account was stolen and idk if it did anything serious

wispy loom
near halo
#

i got my account ack

#

but i dont understand how to check if im banned

wispy loom
#

So how did you lose it and how did you get it back?

#

Login to the site I sent

lilac nova
near halo
#

i contacted steam support to get it back

#

lost it to a face rust twitch drops thing

#

the website is just to appeal and i dont know if i actually am banned

lilac nova
#

just try to appeal

wispy loom
#

It's not only to appeal, you can also use it to check if you're banned as it will tell you

near halo
#

my bran is confusion

#

WAIT I AM BANNED

#

i tried joining the game, banned for hacking

mental leaf
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

yes

#

i go appeal the ban as it wasnt me who did it, plus i have pictures of my support ticket with steam

#

i did a 497 character long appeal lol

mental leaf
near halo
#

I DID

#

sorry caps#

mental leaf
near halo
#

this appeal website sounds british, 1-3 Buisness days.

mental leaf
#

Well the owners are british

#

so

near halo
#

the only reason i know is cause i am british and buisness days is like the main thing lol

swift crane
#

does 5x no bps wipe today?

exotic thistle
swift crane
#

got ya

near halo
#

where do i appeal banss_

swift crane
#

!appeal

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

exotic thistle
fiery lark
#

!apeal

swift crane
#

appeal*

sick adder
#

How to report hacker

wispy loom
marble mantleBOT
#

Hey, @sick adder

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sick adder
#

ok

tawdry jetty
marble mantleBOT
#

Hey, @fiery lark

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

chilly bobcat
#

!appeal

marble mantleBOT
#

Hey, @chilly bobcat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

meager shoal
#

Is gravis island going to be vanilla?

tawdry jetty
meager shoal
tawdry jetty
meager shoal
#

fair

steady radish
#

Hello, i need help ASAP

tawdry jetty
#

!vipissues

marble mantleBOT
#

Hey, @steady radish

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

tawdry jetty
#

Contact Luke, you can see the refund policy listed below my post above.

#

!cancel @steady radish If you'd like to cancel your subscription you can follow the steps below.

marble mantleBOT
steady radish
tawdry jetty
steady radish
#

do i PM him?

tawdry jetty
#

Yes

wispy swallow
#

Hey my friend has a vac ban for 91 days can he play on official of rustoria? @tawdry jetty

tawdry jetty
tawdry jetty
wispy swallow
#

ok thanks

tawdry jetty
#

Np

violet dagger
#

@meager shoal We will be hosting Gravis island on a 2x vanilla mondays EU & NA server.

More Information: https://twitter.com/rustoriaservers/status/1422551372487086084

Rustoria (@RustoriaServers)

THIS FORCE WIPE.

We've teamed up with the authors to bring you a GRAVIS ISLAND server! 2x Vanilla Mondays.

Video by @Shadow_frax: https://t.co/Vsl9LlHaYN

We'll be the only community hosting this map.

Not only this, but we're launching an OFFICIAL EU SMALL! Low pop, small maps

Twitter ·
tepid ether
#

Hi Admins! Do you have the opportunity or information. Is it possible to add another server of yours to the official servers, exactly the same as US Small .... only now in the EU region?

I wanted to play on such a server ... but in the USA there is a large ping ... but in Europe there is no such

wispy loom
tepid ether
wispy loom
#

Correct

tepid ether
#

Will this information be officially announced in the announcements?

neat pumice
#

It's announced officially on our Twitter 🙂

tepid ether
violet dagger
#

It will be a team UI of 8 players right now. However that can change in the future

tepid ether
wispy swallow
#

ı was looking at the rules and didnt see my friend has a vac ban for 90 days can he join main?

wispy loom
swift crane
#

when is wipe for 5x no bps

#

it makes no sense

violet dagger
#

@swift crane What do you mean?

swift crane
#

like it say it wipes on Saturday and Tuesday

violet dagger
#

#oldserverinfo Is where you can find all our wipe schedules, or you can press the bot to the right in the member list and read about them info.

wispy loom
near halo
#

@west osprey :(?

violet dagger
swift crane
#

trio US

violet dagger
#

yeah 3PM EST

#

It is currently 12:34PM EST

#

it will wipe in about 2h and 30 minutes

swift crane
#

ok

#

thanks

wispy swallow
#

can he play?

mental leaf
swift crane
wispy loom
swift crane
wispy swallow
#

he doesnt have a game ban he only has a vac

wispy loom
wispy swallow
#

Ok thanks

swift crane
#

@wispy loom

#

can he still play?

wispy loom
#

Yes

#

Is the game ban for Rust?

swift crane
#

idk

wispy loom
#

He'll be able to play on another account in case of an EAC/game ban with 180+ days passed

swift crane
#

ok

upbeat narwhal
#

!appeal

marble mantleBOT
#

Hey, @upbeat narwhal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

upbeat narwhal
proven crescent
dreamy snow
#

Hello. I bought a vip on the rustoria eu long server. The money was debited, but the privilege did not come

mental leaf
marble mantleBOT
#

Hey, @dreamy snow

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

wispy loom
#

Could be that you have to type /auth in-game

ivory pecan
# swift crane idk

I mean if he had a game ban for rust he couldn’t possibly open the game

near halo
#

!unban

#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

bruh these cunts denied my appeal when i wasnt hacking but instead was calling out a hacker LMAO 100% these fools are hard-sleeping??

mental leaf
near halo
#

i know das why. i be ssaying they mad fools

#

lel'

ancient pulsar
mental leaf
ancient pulsar
#

^

near halo
#

@mental leaf theyre humans, mistakes happen. me and my mate got 1v2'd as full kits and aks by a guy with a revy quadra headshot-dinging both of us and taking our gear, then going deep

#

i then called him out in chat and 2 min later i was the one who got banned

#

im just 99,99999999% it was a human error

#

i just don't get how im the suspicious one when i literally got fucked over by a revy solo

ancient pulsar
#

did you add all of these details in the appeal?

#

and did your teammate get banned as well?

near halo
#

yes we both got banned lmao cus he was "associated"

#

and yes i said that but they apparently denied anyways

ancient pulsar
#

yeah, like amigo said generally the admins dont mess up. but like i said give it some time, and see if you hear anything else

near halo
#

apparently they do and im living proof of that

ancient pulsar
#

id recommend your teammate makes an appeal as well

near halo
#

lol

#

nah i just showed my mate the game and i was showing him the ropes

#

he's done with the game now.. we finally set up the 2x2 and that happened

#

he just refunded rust lmao

ancient pulsar
#

maybe ask him to make an appeal as well

near halo
#

nah he doesnt give a fuck @marble mantle fucked him over

spare widget
#

@near halo I can take a look into your situation if you post your Steam 64 ID please

near halo
#

ok thx

spare widget
#

@near halo Will pass it on to the admin handling your situation to see if anything changes blobthumbsup You'll be notified if there's an updated. At this point though, from my brief look, I wouldn't expect a change but still never hurts to throw their way to verify. Hope you have a great day otherwise

near halo
#

Thanks man, appreciate it

spare widget
#

No problem

marble sentinel
#

HOW TO MAKE A TICKET?

#

@spare widget

blazing hamlet
marble mantleBOT
#

Hey, @marble sentinel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

spare widget
#

@marble sentinel YOU CAN DO /TICKET ADD (YOUR REPORT) IN-GAME! ❤️

near halo
#

can someone tell me why i get disconected for ,,Play Elsewhere''
and what it means

wispy dirge
near halo
#

i created

#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

exotic thistle
#

please do in game chat /ticked add <yourmessage>

near halo
#

"Play Elsewhere"

#

Hmm.

#

Not sus at all

#

(I didnt get it.)

exotic thistle
ornate jacinth
#

Any Admin can speak with me on support channel. I want explain my ban

void condor
#

@ornate jacinth

ornate jacinth
cobalt hollow
#

!appeal

marble mantleBOT
#

Hey, @cobalt hollow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

I dont have it :0

exotic thistle
near halo
#

Ye

exotic thistle
quaint steppe
#

wut this mean?

#

i verified the integrity of my files and it said they where fine

magic remnant
craggy glacier
#

why did we get banned for exeding a group limit of 3 when we were talking to someone?

#

<@&274971100184576010>

marble mantleBOT
#

Hey, @craggy glacier

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

scenic widget
#

/ticket

marble mantleBOT
#

Hey, @scenic widget

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

narrow magnet
#

Can you still swap vips if it’s under a week?

wispy loom
exotic thistle
narrow magnet
#

nah i just wanted to know if its a option still

exotic thistle
fleet sigil
#

Request support regarding VIP possible not linking to gifted account

bronze stump
fleet sigil
#

thanks i will message him

zinc eagle
#

!ticket

marble mantleBOT
#

Hey, @zinc eagle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

zinc eagle
#

no admins have responded to a ticket yet

tacit current
zinc eagle
#

I made the ticket over an hour ago is the reason I am puzzles

raven mist
#

You made your ticket 3 mins ago lol

#

And one 15 mins ago

zinc eagle
#

I've made several tickets

raven mist
#

Yes , which are already answered

zinc eagle
#

Oh I apologize

#

I didn't know I had to use f1 to see them

raven mist
#

Oh ! No worries PepeOk

zinc eagle
#

I thought it was like other servers where it appeared in chat

neat pumice
#

The notification that you've received a response appears in chat, but yeah, F1 console for the reply itself 🙂

spark bone
#

can i get unban? <@&274971100184576010>

hushed ledge
#

when do we get the map for eu long

ancient pulsar
#

?ticket

marble mantleBOT
#

Hey, @ancient pulsar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

ancient pulsar
wispy loom
hushed ledge
#

alright

#

do vips get it sooner?

ancient pulsar
#

no

#

@hushed ledge

hushed ledge
#

they should 🙂

ancient pulsar
hushed ledge
#

have done

neat pumice
livid folio
#

@neat pumice

spark bone
#

Yes

livid folio
#

yo monologic

spark bone
#

I do this like half year ago

neat pumice
#

Heya 🙂

spark bone
neat pumice
#

If it was denied, the ban will remain permanent

livid folio
spark bone
#

you cant do something with this? :(c

livid folio
#

tell me that not sus

#

@neat pumice 84 hours btw

#

he justs better eh

spark bone
#

i got banned for nword

livid folio
#

ik where he lives also

raven mist
ancient pulsar
#

^ good point

spark bone
#

@neat pumice so you cant do nothing? :/

hushed ledge
#

@raven mist YhYh but when do we actually get to see map?

raven mist
#

When the vote ends

hushed ledge
#

alright nice one

neat pumice
livid folio
#

@neat pumice did yuo see the video

hushed ledge
#

@livid folio whats wrong with it lmao

digital depot
#

how do u get a diving kit on the 3x EU

#

doesent seem to be a shop in outpost

hushed ledge
#

fishing village

spark grove
#

@raven mist when upload maps eu long

near halo
#

is lagswitcing bannable
?

#

like abusing it i mean

urban canyon
#

can i get an admin in support

ancient pulsar
ancient pulsar
urban canyon
#

nvm

wispy loom
near halo
#

@ancient pulsar

#

sry for ping

wispy loom
#

I think it would be considered as cheating as you're gaining an unfair advantage

ancient pulsar
#

if someone is using it on you, but if youre asking if you can use it

near halo
#

how tho

ancient pulsar
#

id say not

near halo
#

how can i make a ticket

dusk oyster
#

In 9/10 games lag switching is a form of cheating

ancient pulsar
#

?ticket

marble mantleBOT
#

Hey, @ancient pulsar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

no the kid is abusing it like 5 6 times and more

wispy loom
#

Ye like zoot said, best bet is to make a ticket so an admin can investigate it

dusk oyster
#

What specifically is he doing

carmine ice
#

zeel i dont wanna open game again to make a ticket, ragequitted after cheater squad wiped us xD is there any other way?

#

could i send you some ids / my report and u make one for me?

dusk oyster
#

Sorry chief I’m at school Rn

carmine ice
#

ooooh kk ^^

slim zinc
#

ticket ?

frigid dirge
#

I have been in the steam group for a while and its not working in game.

#

./auth says I'm not in the steam group

tawdry jetty
#

Wait a few minutes and try to /auth again.

frigid dirge
#

Sounds good, thanks Matt!

limpid hare
#

Yo some Russian kid tried to scam me

bleak sky
#

!appeal

marble mantleBOT
#

Hey, @bleak sky

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

limpid hare
#

Or make me download a virus

strong moss
#

-play nuketown

fallen aspenBOT
#

You do not have permission to use this command!

dusk oyster
#

Nope

#

Only straight elevator beats

whole sigil
#

I still haven't received my ingame rewards for boosting the serve

sullen robin
#

do you not ban for racism

near halo
sullen robin
#

group of 3 on ur 10x us no bp server none stop saying the N word and pretty sure one is cheating

near halo
#

You can report them using the /ticket command in chat

sullen robin
#

how long does it take to get looked at

near halo
#

An administrator will look over it ASAP, you will just have to be patient

sullen robin
#

they are roaming the area literally just spam calling everybody the N word and that kids cheating

echo night
#

BRO MY BAN WAS ACCEPTABLE MY APPEAL AND IT DOSENT LET ME IN

winter laurel
#

can admin help me this guy said n word and was racist can you ban him

near halo
winter laurel
#

yes

#

i have a clip of him saying it

sullen robin
#

i was just told you dont ban for that

near halo
winter laurel
#

bruh

sullen robin
#

how is saying it better than typing

#

i mean worse

#

you ban for typing racist stuff but dont accept proof of them saying it

echo night
#

yo admin i need help what to do bc my appeal was accepted and it still dont let me join a server

west osprey
echo night
near halo
#

Why 5x is wiping?

#

Its force soon

loud night
marble mantleBOT
#

Hey, @near halo

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force

near halo
#

!force

marble mantleBOT
#

Hey, @near halo

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8

Chronus Relative Time Service
whole sigil
#

how can i get my booster rewards in game

#

its been a couple weeks

dark radish
#

Try running /auth in game

whole sigil
#

i already have

dark radish
#

does /kit booster not work?

whole sigil
#

NJOPE

#

nope

livid tapir
whole sigil
#

multiple times

livid tapir
#

Or have you linked your discord and steam

whole sigil
#

yes

livid tapir
#

🤷‍♂️ my expertise has come to an end

obsidian hollow
#

same thing happened again banned by bot

unknown.png
#

@stray marsh HELP ME

#

gotta stop using it oof

royal tree
#

me and my friends were banned from rustoria 5x trio for "exceeding group limit" when we didnt we cleared it up with a admin and got unbanned to be banned mid game today for no reason

#

can someone please help me

split cypress
marble mantleBOT
#

Hey, @royal tree

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

admin

#

this is a an ultra important issue

split cypress
marble mantleBOT
west osprey
#

!appeal

marble mantleBOT
#

Hey, @west osprey

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

west osprey
#

@near halo

obsidian hollow
#

all ready appealed

split cypress
obsidian hollow
split cypress
# obsidian hollow

oh it was today , it will take a few days usally betwen 1-3 buissness days

#

to get a response !

obsidian hollow
#

what

#

irish answered me i nlike 30 min dude

#

bruh, it a false ban bro. ask Irish if u dont believe me

split cypress
#

i can't do anything for you my friend , im just a chatmod here , you need to wait betwen 1-3 business days to get an answer for the appeal

obsidian hollow
#

bruh

tawdry spire
#

how do i authorise so can get few kits

split cypress
#

otherwise , just wait for the same admin to get to you again

obsidian hollow
#

hmmm

split cypress
near halo
#

i was disconnected for toxicity, ive never played on the server how long does it last

hoary drum
#

who Do I contact to try to get unbanned from the servers?

near halo
marble mantleBOT
#

Hey, @hoary drum

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

fallen aspenBOT
#

You do not have permission to use this command!

earnest patio
#

so my team8 just left the clan because my name tag wasnt showing green for him, and he was gonna join back but will we be banned?

stray marsh
earnest patio
#

ok cool

hollow spear
#

who is the admin on rustoria us main

west osprey
hollow spear
#

i got muted for saying stinky ni

west osprey
#

steam ID?

hollow spear
#

for 12 hours

#

can i dm it?

west osprey
#

Yes

bleak holly
#

SG clan recuting farmers dm me if your intrested

near halo
hollow spear
#

trying to sell scripts

#

@nova sapphire

#

@compact parcel

stray marsh
#

We're on it, thank you for the heads up!

hollow spear
#

youre welcome

#

can i get unmute now

tawdry jetty
hollow spear
hybrid rain
#

got banned from rustoria for scripting for no reasobn

#

its not even like im good or close to scripting im ass

west osprey
near halo
#

hope i helped !

hollow spear
#

pretty please

#

i cleaned up the community

#

i cant belive this i got muted for saying stinky night

#

it was pitch black out

#

who was it that muted me

spare widget
#

@hollow spear What's your Steam 64 ID? It'll be something like 7656119320138108

hollow spear
#

can i dm it to you

spare widget
#

Sure

#

@hollow spear Yeah, your mute will remain. Easy to avoid in the future- hope you have a great day otherwise

hollow spear
#

what is it i said

#

exactly

spare widget
#

It's clear- don't do in in the future blobthumbsup

hollow spear
#

its not clear for me

#

i might end up doing it in the near future if i dont know what it is

near halo
#

please if you dont need support go too #general

hollow spear
#

yes sir

spare widget
#

Implying a racial slur quite strongly after just mentioning that word

#

Have a nice night

hollow spear
#

what

#

thats cap

spare widget
#

😦

near halo
#

zenezen have a great night my friend(:

spare widget
#

You as well

hollow spear
#

ive never said the nword

stray marsh
spare widget
#

Even implying it strongly or suggesting it with a partial spelling is an issue

#

Should be obvious

hollow spear
#

well i thought i typed out stinky night

spare widget
#

!tempmute 488625589432090631 1h "Take a break"

marble mantleBOT
#

:ok_hand: temp-muted ALI G#1201 for an hour ("Take a break")

near halo
#

oh well

spare widget
#

I tried 😦 Just wasting all our lives now. Anywaysss

near halo
#

ihope your pillow is cold zenzen

#

im gonna go now good bye

spare widget
#

Thank you

#

Goodbye

lone spoke
#

When will EU MIAN be forced to wipe

lilac nova
#

7 PM London on the first Thursday of each month

nocturne raven
#

How does one get VIP?

stray marsh
lone spoke
#

@lilac novaIs it also forced to clear?

lilac nova
lone spoke
#

How to convert Singapore time

lilac nova
#

It's 2 AM on Friday

lone spoke
#

yeah thank you

near halo
bright dragon
#

/ticket

marble mantleBOT
#

Hey, @bright dragon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sweet citrus
#

/ticket

marble mantleBOT
#

Hey, @sweet citrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sweet citrus
#

<@&393554009799000064> <@&274980199668645888> <@&418055027639189504>

tawdry jetty
sweet citrus
#

how do i make a ticket on discord and not ingame

tawdry jetty
#

Only way to report is through in-game.

sweet citrus
#

bit hard when im banned pal

marble mantleBOT
#

Hey, @sweet citrus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tawdry jetty
near halo
#

Hello 🙂

#

I try to appeal online and it says I am not banned

dusk oyster
near halo
#

I am not sure not recent I took a break from the game for a while, I don't think I am even banned when I try to load in it says: Disconnected: Play Elsewhere

near halo
languid marsh
#

does anybody know if us medium wipes tomorrow

near halo
gusty wind
#

fat dick and balls

#

can i have mods

near halo
tawdry jetty
turbid plume
#

can i speak to admin

near halo
gusty wind
#

bro

turbid plume
#

lemme join vc

gusty wind
#

i cant type in staff

turbid plume
#

drag me max

gusty wind
#

i want mod

near halo
#

You can make an application if you wish. If you do not need any more support please move to #general

hollow spear
#

@near halo let me get verified bro

#

Or just let me post gifs

turbid plume
#

rustoria.link for verfi

hollow spear
#

Too much effort

#

@spare widget

near halo
grizzled glade
#

Already joined discord and steam and authorized both. I got nothing for it. I have access to the shop, but I didn't receive anything else for doing it?

tough bane
grizzled glade
#

None of that is helpful.

#

Do you not give kits/gear/items for authorizing discord/steam/twitch/youtube etc?

outer vine
#

How do I appeal a ban

dusk oyster
marble mantleBOT
#

Hey, @outer vine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

outer vine
#

thx

tough bane
grizzled glade
#

Okay, that's fine. I'm saying I didn't receive any of that for authorizing.

near halo
#

what happened to new2me

outer vine
#

Can I get some support please?

dusk oyster
tough bane
outer vine
#

Ok

dusk oyster
#

Did you fill out the ban appeal?

grizzled glade
#

What's the point of authorizing all this shit and then not get anything, and also get the one person who responses just starts dealing with someone else's support request.

tough bane
dusk oyster
#

And have you rejoined?

near halo
#

hi could i ask a qusiton

#

how do i get dedicated player role?

tawdry jetty
near halo
#

O igot 1k

#

alright thanks gn

tawdry jetty
turbid plume
#

can someone check my ban appeal? ty

tawdry jetty
river turret
#

On US Long is the spawn rate of cars just like any other vanilla server or was it reduced? Mainly ask since when I was playing 6-7 months ago on other vanilla servers there appeared to be more cars spawning along the roads.

compact parcel
#

My assumption would be, since it is a long server and there are a set amount of cars on the map, most of them are in bases as it is 33 days into wipe atm

#

Most cars are probably hoarded into bases

river turret
#

Thanks for quick response, that makes more sense now. I started the car stuff just a few days ago.

compact parcel
#

No problem, yea im sure after wipe there will be a good bit of cars you can use earlier in the wipe, but you might wanna store a few up if youre planning on sticking to the server, or just be ready to try to do some car garage raids ;D

plain mango
#

yo nat

#

@compact parcel

compact parcel
#

Yes?

#

@plain mango

plain mango
#

can i talk to you

#

in a call

compact parcel
#

Sure, hop in waiting for support

near halo
#

have any admin？

tough bane
tough bane
#

If you'd like to report someone please go ingame and use the global chat with the command /ticket. If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. I will remove your post here so we might not make him aware. Please do not call out anyone. Thanks for letting us know.

gentle pumice
#

Anyone know how long it usually takes to have an admin un-link your Discord account from your Rustoria account as I linked the wrong one lmao

silver cargo
#

any admins on for rustoria small

#

US

glacial mirage
#

How long is a breaking team limit ban? i literally gave a rando a base and got banned for it lmfao, not here to dispute it just here to figure it out

near halo
#

5x is wiping now????

#

how long doest it take

#

bruh

sharp vine
marble mantleBOT
#

Hey, @glacial mirage

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

sharp vine
marble mantleBOT
#

Hey, @silver cargo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

glacial mirage
#

Found out it was 3 days

#

Is there any way i get it appealed realistically? I dont want to put my time into an appeal just for it to be 100% denied

dusk oyster
#

it can be 3 days

sharp vine
dusk oyster
#

the admin teams gets a whole heap of ban appeals on the daily

sharp vine
glacial mirage
#

It was not accidental, it was entirely my bad lol

#

!appeal

marble mantleBOT
#

Hey, @glacial mirage

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

gentle pumice
#

Anyone know how long it usually takes to have an admin un-link your Discord account from your Rustoria account as I linked the wrong one lmao

sharp vine
glacial mirage
#

Oh yeah no

#

i didnt put the pieces together

#

I never once roamed with the dude or even had him help me, just gave him a shitshack

sharp vine
glacial mirage
#

ty

near halo
#

CAN YALL WIPE THE 5X WE HAVE WAITED 30MINS

dusk oyster
#

were sorry for the wait but implications can happen

near halo
#

fucking hell

#

fuck

drifting gazelle
#

i cant auth my steam
what do i do?

wispy loom
drifting gazelle
#

welp i joined the group but typing / auth wont help

#

and i cant use the comments where the others do / auth

wispy loom
#

If you just linked/joined Steam it might take a few minutes

drifting gazelle
#

ah ok

#

ty

wispy loom
#

No worries, let us know if it still doesn't work after 15 minutes

lunar quarry
#

why is EU 5x still down it went down 30min ago

wispy loom
#

Hey, we're working on it

#

Will be up asap

drifting gazelle
#

still nothing

#

oh it works now

mellow vine
#

What do i get if i boost the discord??

knotty talon
marble mantleBOT
mellow vine
#

ok so if i play main im gonna get nothing

wispy loom
#

Correct

#

There are no rewards for boosting on vanilla servers

lofty dome
#

If

#

If my appeal is denied, do I just wait a period and then re-appeal

dusk oyster
#

if your appeal is denied its final

bleak steeple
#

@echo venture u got any chores i could do for vip?

rapid peak
#

!ticket

marble mantleBOT
#

Hey, @rapid peak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

past dragon
#

как стать овнером?how to become an owner?

weak urchin
#

I need help

agile ferry
#

will the rustoria eu long bp wipe?

lilac nova
agile ferry
#

all of the servers will bp wipe?

#

all of rustoria ones?

lilac nova
lilac nova
lilac nova
marble mantleBOT
#

Hey, @agile ferry

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8

Chronus Relative Time Service
agile ferry
#

thanks

worn briar
hushed fog
#

When is the cut or end time for map voting happening right now?

dawn veldt
#

is 3x eu wiping tomorrow then running till monday?

exotic thistle
hazy pike
#

does anyone know when the wipe pass comes out for eu main?

mental leaf
lilac nova
marble mantleBOT
#

Hey, @hazy pike

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

quiet viper
#

Hello I was given a ban here is my steam https://steamcommunity.com/profiles/76561199007066251/, Please check, the reason is a game with a cheater , we played 3 One we took from the chat called to discord but we don't know if he was actually a cheater or not , but he played poorly! Please check again , My friend and I like your servers, we are definitely not cheaters with him, and we do not have zero accounts, there are also skins!

opaque palm
#

So uh I turned in my appeal on the 26th and I havent gotten a reply yet.

lilac nova
marble mantleBOT
#

Hey, @quiet viper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

worthy night
#

Any idea what map is going to be for Gravis tomorrow? I mean like Labs placement and oil rig and etc.

opaque palm
worthy night
#

I watched it, is it always the same? Oil rigs and Labs underwater

lilac nova
marble mantleBOT
#

This force wipe on the 5th August, we’re launching 2 EXCLUSIVELY HOSTED Gravis Island servers in both 🇪🇺 and 🇺🇸

These will be a 2x Vanilla, wiping on Mondays.

  • Vanilla stacks
  • Vanilla Team UI
  • Boosted loot (all junk removed)
  • Non P2W VIP (just queue skip/skinbox)

What is Gravis Island?
Gravis Island is the map that won the Facepunch map competition, and the only community who’s hosting it is RUSTORIA! The map was made by Lone, WhoIsMikeJones, Nox and CollapsedOrange who are combined the best mapping team in Rust without a doubt.

See Shadow’s video on it here: https://youtu.be/l3PgnE7rSZ8

YouTube
SHADOWFRAX
Gravis Island | A tour of the new official Rust map - ad

A big thanks to Nvidia for sponsoring this video, go and check out Reflex here: https://www.nvidia.com/en-gb/geforce/technologies/reflex/

Today I'm showing you all the nooks and indeed crannies of the winner of Facepunch's map making competition for Rust - Gravis Island. The map will be running for 2 months from August 5th on Facepunch Eu small...

▶ Play video
worthy night
#

Gracias

mental leaf
opaque palm
#

Could someone help me? I turned my appeal in on the 26th and was told 3-4 business days but I haven't gotten anything.

slow crag
#

the vanilla servers are wiping today right?

mental leaf
marble mantleBOT
#

Hey, @slow crag

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8

Chronus Relative Time Service
mental leaf
near halo
#

@mental leaf do you get paid doing this or no

slow crag
#

lmao I dont think hell anwser that

mental leaf
near halo
#

Ok

opaque palm
mental leaf
#

!appeal

marble mantleBOT
#

Hey, @mental leaf

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

mental leaf
#

Check the Website sign in and there should be a message

mental leaf
opaque palm
#

Oh I dont have my discord linked because I lost my other account.

opaque palm
slow crag
lilac nova
opaque palm
lilac nova
#

Just login your account and do the appeal process again. If you are unbanned you will get an error message

#

or this

opaque palm
#

I didnt get that I turned another one in.

#

Is there a way to unlink my old discord account?

#

I lost the password for it

lilac nova
#

!unlink

marble mantleBOT
opaque palm
#

How long does it take?

lilac nova
#

might be 1-3 business days

opaque palm
#

okay

#

ty

lilac nova
#

np

wind trout
#

hello. I messed up and i have vip twice. i meant to make one a gift. what can i do?

silent holly
marble mantleBOT
#

Hey, @wind trout

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

silent holly
#

message luke and he'll help you out

remote topaz
#

any admin can help me every time i ty to log on to tge sever it syas come to dicod

#

discod

#

discord*

lilac nova
remote topaz
#

there is no name

#

it just says to come to discord

fresh hill
#

i cant redeem the steam and booster kit

#

even though i have both

exotic thistle
fresh hill
#

ye

exotic thistle
#

still isnt working?

fresh hill
#

nah its only discord and twitter it says

#

wait, only the booster kit is missing

exotic thistle
#

so you cant reedem only discord kit? , well if thats the issue hopeful an admin would look at support chat and help you out with that!

fresh hill
#

ok thanks

remote topaz
#

any admin here i need help connecting to the server i keep getting disconnected and it says come to discord

west osprey
remote topaz
#

@west osprey

#

I will join again 1 sec

olive ravine
#

hello I need help from some administrators

#

Please

exotic thistle
olive ravine
#

I bought the vip twice and I don't know how to cancel one of them

exotic thistle
marble mantleBOT
exotic thistle
#

but remember those insturcions are about canceling auto renew vip!

olive ravine
#

it doesn't look like that, look

exotic thistle
olive ravine
#

Yes

#

I bought it by mistake

exotic thistle
# olive ravine Yes

please, send an DM to @balmy cypress with your steamid64 ,and tell him you purchase the vip twice by mistake, also read the "Terms of Service" about refounds in the website.

olive ravine
#

which is the website for the refund

exotic thistle
olive ravine
#

OK thank you so much

rain raptor
#

i am waiting for support

tropic bone
#

How do i cancel a stripe subscription

#

accidentaly subbed with it

marble mantleBOT
tropic bone
#

do you show map for us medium pre wipe

slender glacier
#

!ticket

marble mantleBOT
#

Hey, @slender glacier

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

exotic thistle
exotic thistle
tropic bone
#

thats poo

near halo
#

what time is force wipe today?

lilac nova
marble mantleBOT
#

Hey, @near halo

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8

Chronus Relative Time Service
near halo
#

oh it’s not even today

lilac nova
#

Thursday

slender glacier
#

/ticket

marble mantleBOT
#

Hey, @slender glacier

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

5x no bps eu is lagging so bad

#

maybe ddos?

#

Can someone actually help me at this point force is in 2 days

sharp vine
near halo
#

Sorry but i would like to chat an moderator or something @sharp vine

#

I got gamebanned for 3 days and now my friends and i cant play rustoria forever

#

like what 😦

sharp vine
zealous kettle
near halo
#

Can i dm you spoofy

zealous kettle
#

Sure

tepid wraith
#

!support

mental leaf
#

!appeal

marble mantleBOT
#

Hey, @mental leaf

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

hollow ginkgo
#

wait to save my loadout on rtg ffa i gotta pay or?

raven bison
#

no

#

you just click save

#

skins button is for VIPs

hollow ginkgo
#

u cant do that on rtg tho

#

on regular ukn u can but not rtg

raven bison
#

wdym

#

show me

hollow ginkgo
#

where button

raven bison
#

@hollow ginkgo Whats ur steamid?

tranquil depot
#

I don’t have donator role

raven bison
marble mantleBOT
#

Hey, @tranquil depot

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria Link

Link your accounts with Rustoria for rewards!

tranquil depot
#

Oh

raven bison
#

🙂

tranquil depot
#

What do i get for boosting server

raven bison
#

!boost

marble mantleBOT
silent holly
tranquil depot
#

Oh, so no skin changer on vanilla

raven bison
#

no i don't believe that is allowed

raven bison
earnest dew
#

Will the force wipe be at the usual 3pm est? Or earlier/later?

lilac nova
marble mantleBOT
#

Hey, @earnest dew

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8

Chronus Relative Time Service
hollow ginkgo
raven bison
slim elm
#

Hey so i kinda get timeout every time i join and i joined like a random server and it works just fine.

raven bison
#

@slim elm Can you screenshot?

slim elm
#

i restarted my game let me see if it works now

#

or not

waxen moat
#

What’s the name of the website for VIP

mental leaf
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

near halo
#

hello im being doorcamped by a hacker

#

<@&274971100184576010>

raven bison
#

@near halo !ticket

#

!ticket @near halo

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

gaunt jolt
#

!ticket

marble mantleBOT
#

Hey, @gaunt jolt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

patent girder
#

/ticket

marble mantleBOT
#

Hey, @patent girder

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

gaunt jolt
#

/ticket

marble mantleBOT
#

Hey, @gaunt jolt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

gaunt jolt
#

/ticket I NEED HELP

marble mantleBOT
#

Hey, @gaunt jolt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

dire steeple
#

/ticket

marble mantleBOT
#

Hey, @dire steeple

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

rigid ether
#

Help

quaint patrol
rigid ether
#

A glitch in a sever

quaint patrol
#

Dm me

quiet bolt
#

how can i appeal a ban

quaint patrol
marble mantleBOT
#

Hey, @quiet bolt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

patent girder
#

@quaint patrol are you around for support?

tender compass
#

When wipe Vanilla EU long?

marble mantleBOT
#

Hey, @tender compass

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8

Chronus Relative Time Service
sage pagoda
#

I’ve just been banned for ban evasion ?

wispy loom
loud night
marble mantleBOT
#

Hey, @sage pagoda

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

soft prism
#

If someone could help me, i got banned off rustoria i would guess 6 months ago. Not sure what i did to get banned but here we are. Admin at the time ignored my message denied my appeal. Now i cant re-appeal it. I have 11k hours plz help

wispy dirge
soft prism
#

76561198228166332

near halo
#

What time will wips of LONG servers be available?

wispy dirge
abstract peak
#

any admin online ?

#

my acc banned your server but why ı dont know ?

quaint patrol
#

What does it say when you try to connect?

near halo
abstract peak
#

@quaint patrol ban eva but ı dont have steam banned Facepunch didn't ban me

quaint patrol
#

Can you send me your steam ID

abstract peak
north vessel
#

hello, i have some problems with my donate, i bought vip today, but it was given for 12 days, when it should be for 30 day, here my steam id: 76561198406117388 hope for your help.

quaint patrol
marble mantleBOT
#

Hey, @abstract peak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

quaint patrol
marble mantleBOT
#

Hey, @north vessel

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

near halo
#

ahahaha

unknown.png
raven mist
#

?

near halo
#

i would just like to know how Luca isnt banned?

#

cant you get banned for associating/ playing with a ban evader

sullen cove
#

most people are banned for association

near halo
#

ye like this guy luca, was playing with a ban evader, and luca knew he was ban evading

#

and the ban evader got banned, but luca didnt...

stray marsh
wispy loom
#

!appeal @ashen gorge

marble mantleBOT
#

Hey, @ashen gorge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

hard sigil
#

@echo venture may I please talk to you in dms?

hard sigil
compact parcel
hard sigil
#

I was told to speak to him about an old issue about 9 months ago to see if it was solved

#

@compact parcel

unique fossil
#

bruh this guy is hacking

#

he even siad it him self have proof

near halo
#

!force

marble mantleBOT
#

Hey, @near halo

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (Thursday August 5th 2021) https://a.chronus.eu/19E11B8

Chronus Relative Time Service
stray marsh
marble mantleBOT
#

Hey, @unique fossil

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

balmy temple
#

/ticket

marble mantleBOT
#

Hey, @balmy temple

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

balmy temple
#

how can i apply for unban ?

sullen cove
uncut marten
#

can some1 that has acces to chat logs help me?

stray marsh
uncut marten
#

can I dm you? think thats easier

stray marsh
#

Of course

barren prairie
#

dose VIP give skins? like on other servers

stray marsh
fervent pulsar
#

what is the eta to hear back for a ban appeal?

slate salmon
#

i need an answer to a realy simple question that will get a cheating guy hiding his account banned

#

@robust walrus could you help me?

stray marsh
stray marsh
slate salmon
#

i cant

stray marsh
#

Why not?

slate salmon
#

idk

#

its red text

stray marsh
#

You need to adjust your privacy settings. Your DMs are off

slate salmon
#

im dminh with the other admin rn

warm token
#

i found a 14 man on the 6 man 3x server can i get a admin i have proof i raided then i got pics and im in the base streaming it rn pls

stray marsh
marble mantleBOT
#

Hey, @warm token

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

warm token
#

/TICKET

marble mantleBOT
#

Hey, @warm token

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

warm token
#

/ticket

marble mantleBOT
#

Hey, @warm token

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wispy dirge
wispy dirge
slate salmon
#

thx

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hollow ginkgo
#

@raven bison has there been a server restart yet for the rtg bug?

trail pasture
#

/ticket

marble mantleBOT
#

Hey, @trail pasture

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
brisk bluff
south pier
#

i linked my steam and joined the steam group and still cant use the /s in game.

topaz widget
#

/ticket

marble mantleBOT
#

Hey, @topaz widget

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

topaz widget
#

where can I appeal?

rotund verge
#

where can i appeal

topaz widget
#

i was exceeding group limit but thats because both tm8's i was playing with stop playing

karmic solstice
#

!appeal @topaz widget

marble mantleBOT
#

Hey, @topaz widget

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

topaz widget
#

says appeal has been denied but didn't put an appeal in?

dusk oyster
#

That means you have put a appeal in, in the past

#

And it has been denied

river turret
#

Does the highest map vote for map_vote_long mean that's what the new wipe map will be?

topaz widget
#

oh well it was fun even though I didn't do anything that was meant to be bad

#

do I get un banned every wipe or something?

frank parcel
#

yo if i boost the server what kind of rewards do i get ?

#

do u get skinbox ?

pulsar estuary
marble mantleBOT
real wren
#

DOES SERVER WIPE tmr?

spare widget
#

Yes

real wren
#

fs?

spare widget
#

Oh yeah

real wren
#

dam

spare widget
#

It's the monthly force wipe from Facepunch, first Thursday of each month

sly rivet
#

tf i get banned for

stray marsh
near halo
#

i got banned and told to join the discord what do i do now?

compact parcel
near halo
#

64?

compact parcel
#

yes

near halo
#

yea lemme get it rq

leaden cove
#

i just got banned on the trio 5x for exceed group limit even though we havent

#

like its just been the 3 of us

pulsar estuary
leaden cove
#

nope just been 3

near halo
#

yo nat i got it

near halo
pulsar estuary
marble mantleBOT
#

Hey, @leaden cove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

turbid patrol
#

How tf did we get banned on trio when we haven't cycled a single player or teamed with anyone? lmfao..

stray marsh
marble mantleBOT
#

Hey, @turbid patrol

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

turbid patrol
leaden cove
#

bro that shit dont help

turbid patrol
#

I'd really love to know how tf we got banned

leaden cove
#

cause theres zero way there was more than 3 of us

near halo
turbid patrol
#

Dogshit flag system

leaden cove
#

theres no way it was ash and another person on yesterday and i was the only on to join them today

#

there was no cycle ing of people just three amigos on at once

#

and we didnt team with another group or anything

near halo
#

any other people on at other times?

stray marsh
leaden cove
#

i am

slow jay
#

Hello how do i check if my medium pass has renwed

leaden cove
near halo
#

well idk then

#

if you're not lying its prolly false

turbid patrol
#

@stray marsh Ty again ❤️

stray marsh
near halo
#

what do i do abt getting banned and told to join the discord

exotic thistle
near halo
#

alr thank you

spring knoll
#

how long is ban for cycling teammates?

stray marsh
spring knoll
#

It doesnt show time only that i got disconnect for it

stray marsh
marble mantleBOT
#

Hey, @spring knoll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

earnest dew
#

With the 3x friday wipe server wiping tomorrow, will it wipe again on friday? or will it wait until next friday?

near halo
#

Most likely

lost surge
near halo
lost surge
#

yikes

wicked helm
#

yo I just got banned for "hacking"??

#

can someone help me out

exotic thistle
wicked helm
#

just did it. is there a way to speed up the process

#

i wanna play force wipe tom

exotic thistle
#

usualy takes 1-3 days, to get an correct answer to your appeal, but it doesent mean cant be answer faster, depens how much work admins have and how many appeals they got to answer! is kinda lucky

wicked helm
#

okay thanks

stray marsh
near halo
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hello if i boost the server what happens