support

[quiet garden]

did you appeal a ban?

[near halo]

Yes i did

[quiet garden]

Jump into support bro

or DM me and

[near halo]

Im on phone rn, i did an appeal and it was saying ”pending” and now it just says i csn make new one

@green granite

[quiet garden]

just #DM'd you

[near halo]

I found multiple exploites inside miltuns that you can tp from and trade loot from

[wispy loom]

Hey @near halo thanks for letting us know, I think the best thing you can do is to make a ticket with as much information as possible so the admins can deal with it

[near halo]

ok

in game?

[wispy loom]

Yes 🙂

Are you familiar with that? Otherwise I'll be able to help you with that

[red wagon]

Me and my friend sent our appeal at the same time mine never got answers but his did

[wispy loom]

Is it still pending review?

[quiet garden]

!appeal

[marble mantle]

Hey, @quiet garden

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[hazy vortex]

Fix lag spikes holy shit

[wispy loom]

On which server are you experiencing lag spikes?

[real ingot]

so im trying to buy vip but its not accepting my card can i get some help with this?

[wispy loom]

!vipissues

[marble mantle]

Hey, @real ingot

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[wispy loom]

Please contact Luke regarding VIP issues

[red wagon]

Yes still pending his isn’t tho

[near halo]

hey any discord mod that can help me? i recent got unbanned from the servers for a thing i did 6 months ago, and i got banned from my main discord account and forgot put my dc id in the appeal so now i cant make a new appeal, so need help with what i need to do to appeal the dc ban. thanks, please @ me if answer since im not at pc

[hallow stump]

that sounds like a u problem sorry bo

[near halo]

wym?

[hallow stump]

what you know about rooling down in the deep

[near halo]

when ur brain goes numb

[hallow stump]

you can call that a mental freeze

[wispy loom]

Unfortunately you'll have to wait until your ban appeal gets reviewed

[paper spruce]

Ive been kicked?

@compact parcel

[mental leaf]

seems like it

[paper spruce]

can you help with it

bc she said she kicked me bc i couldnt do kit

[stray marsh]

Please don't @ staff

[paper spruce]

but now i cant join the group

[paper spruce]

kk sorry

how do i get back in

[stray marsh]

!vipissues

[marble mantle]

Hey, @paper spruce

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[raw berry]

Hey, can i get refund from a sub, im on vacation and wont be able to play

[pseudo bear]

Please contact @balmy cypress 🙂 he may resolve your issue

[near halo]

theres a weird thing where i cant link youtube because it tried to access "sensitive data"

[wispy loom]

!youtubelink

[marble mantle]

Hey, @near halo

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

[near halo]

ok cool thx

[paper spruce]

Basically, 3-4 days ago i was playing on EU 5x No BPs and i couldnt do my kit steam, and i asked for help, I believe Nat was the one who said she kicked me but now i cant rejoin?

[spare widget]

@paper spruce Messed with some stuff on our end, wait 5-10 minutes and do /auth in-game and I think it should be sorted

I'm not sure if he's the one who helped you though or what they did but hopefully that fixes it. If not, please let us know and we'll look right back into it 🙂

[paper spruce]

Thanks A lot!

[plain mortar]

my nephew is staying with me and his steam account got hack, when he got his steam account back, he got a game banned from rust. i want to start playing on ur servers again but i dont want to get banned for alt account the account is not my..

[paper spruce]

Will i be able to rejoin the Steam group?

[near halo]

he also got proof that complete diff ip been on the account, he got false banned from academy servers but they helped him out, im hes team m8

[marble mantle]

Hey, @plain mortar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[hazy vortex]

EU Main all fucking day bruh

shit is unplayable

[wispy loom]

Do you have any friends from different regions that are experiencing the same issues?

[hazy vortex]

yes

[wispy loom]

Does this still occur right now?

[hazy vortex]

it's the server

Yes I just lagged

[wispy loom]

Whereabouts are you guys from? The US or Europe?

[hazy vortex]

Norway

everyone on the server

is lagging

[wispy loom]

All right thank you for letting us know

I'll see if I experience the same lag so we have a little bit more information

[strong sparrow]

If you appeal once is there anyway to appeal again at a later date

[wispy loom]

Do you have constant high ping or is it in spikes?

[hazy vortex]

spikes

just met someone from norway they were lagging too

it may only be norway tbh

[near halo]

EU Medium NPC kill on city. i have the video with this moment. Admins pls hels

[hallow stump]

/ticket

[marble mantle]

Hey, @hallow stump

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[paper spruce]

it still wont let me rejoin the steam group

[loud egret]

Luke isnt responding boys

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[wispy loom]

Please be patient as he might not be at his PC currently or have other things going on

[near halo]

Please help, there was a situation in the city where we lost all our belongings. They began to fire at us in the city, despite the fact that nothing was violated, the whole team was killed just like that. I am attaching the video, also on the video you can see the person at whom they began to shoot clearly first than at my teammate.

https://youtu.be/uCSMjBNtgX8

[balmy cypress]

Will reply to DM's shortly, super busy at the moment. You have not DM'd me though so send me a message if you did need help.

[loud egret]

nutipaa needs help

ye my b not tryna rush u

[paper spruce]

Are there any mods that can help?

[wispy loom]

What do you need help with?

[spare widget]

@paper spruce What does it say though when you do /auth in-game?

From what I'm seeing it does look like you're actively linked

[near halo]

still having issue

[foggy frost]

Hey, I wanted to ask why I can't use the "/s" command I have linked my account I still can't use it.

Does anyone know how to fix it?

[near halo]

Type /auth in game

[echo badger]

have a cheater i need help with

[near halo]

!ticket

[marble mantle]

Hey, @echo badger

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[foggy frost]

I did it very often. But It says that it has to check something idk 😄

Like I get the same message since yesterday

[wispy loom]

!link

[marble mantle]

Hey, @foggy frost

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[wispy loom]

Did you perform these steps?

[foggy frost]

yep

[echo badger]

hey anyone know if admins are on right now? got a spicey cheater... i did create aticket too

[wispy loom]

Thanks for creating a ticket, they'll get to it asap

[foggy frost]

Do I have to link everything? Or just Steam?

[echo badger]

sweet

hey, thank yall for actually adming your servers... its legit refeshing

[tough bane]

If you may want to join our family and keep the servers nice and clean feel free to apply #staff-applications

[near halo]

hey @tough bane can i get help with a thing quick in dm?

[tough bane]

Sure feel free to dm me 🙂

[fickle mirage]

yo i just got disconnected for exploiting

[wispy loom]

I believe you only have to link your Steam but maybe try again in a few minutes and otherwise come back here

[neat pumice]

If you believe your ban wasn't justified, please submit a ban appeal @ bans.rustoria.co

This is a most likely a latency issue on your end, we have no control over EAC measures sadly!

[forest wave]

Stuck with a big bug on the EU Medium server..

[wispy loom]

@pastel basin I'll get to you shortly

[paper spruce]

Steam shows its not verified

[marble mantle]

Hey, @sick vine

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

Hey, @sick vine

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[sick vine]

hey there

how does the farm statistics work on your website? the amount of farm is greatly overestimated on the site..

[echo badger]

Hey still no help with that hacker.....

they banned his teamate but not him i think

[wispy loom]

Hey best bet is to let the admins know in another ticket

@pastel basin If you still need assistance you can join again

[swift crane]

this mean i am unbanned?

[blazing herald]

hi, wehen i can find the @balmy cypress

[earnest patio]

If you click on his @ u can dm him

[blazing herald]

its to many luke

here 😭

[earnest patio]

not for me

[blazing herald]

Heya, send a DM to @hidden pewter in Rustoria
Tell him I told you to DM him about your ban.
I think he's going to help

i have that info how i can find him

[earnest patio]

confusion

[hidden pewter]

@balmy cypress is the one you need

[swift crane]

do !appeal squin

[earnest patio]

!appeal

[marble mantle]

Hey, @blazing herald

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[blazing herald]

i cant

APPEAL DENIED
YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

[earnest patio]

welp

it is what it is

[hollow cosmos]

if your appeal has been denied, that is final

[blazing herald]

but!, i have ban for exploring, andmin say my if facepunch fix it they unbann me, and i wait 3 mounth, they fix it, i write apel and APPEL DENID 😭

[swift crane]

does this mean im unbanned?

[earnest patio]

Your appeal has been accepted

try logging into the server now

[swift crane]

ok thx

[earnest patio]

thats a lot of damage

[onyx fossil]

Ok hacker

[frigid shore]

yo i invited this guy to my clan, but it wont let him join, says he wasnt invited

[wispy loom]

If you suspect someone to be cheating, make sure to make a /ticket in-game 🙂

[near halo]

What server is it?

[frigid shore]

zeus 5x

[near halo]

DM me

[pure jolt]

To the admin that commented on my ticket #247, you are actualy bricked

https://media.discordapp.net/attachments/808382587701428245/871147132332175381/unknown.png

https://streamable.com/25rcg9

This kid is hard cheating. @echo venture you should look at the admin that responded to this ticket as it was very poor judgement.

[tawdry jetty]

If you don't need support please go to #general @pure jolt 🙂

[pure jolt]

I do need support

[tawdry jetty]

What do you need help with? 🙂

[pure jolt]

I want that admin to see that he or she is in need of support from Ryan

Because clearly they do not know how to admin

[tawdry jetty]

Lol, if you don't need actual support please go to #general once again. Disrespecting Admins for looking at a ticket where the clip you could have died to lag and a lot more factors and trying to cause issues isn't a reason to post in support.

[pure jolt]

Im not disrespecting anybody

[pure jolt]

Yeah. It is not disrespect

it is pointing out that they are bricked

[misty scroll]

🥲

[real wolf]

🧱

[safe spear]

any admin her

[stray marsh]

Hey, what can I help you with?

[safe spear]

would u check a guy for me?

https://steamcommunity.com/profiles/76561198879494236/

if she is still banned from the server or unbanned already cuz i send a appeal yesterday

[real wolf]

If you made an appeal you're gonna have to wait for the appeal to be replied to

[safe spear]

oh how can i check it then

[earnest patio]

hey chunkymonkey!

[real wolf]

Go to https://bans.rustoria.co/

[real wolf]

Hello there sir

[safe spear]

ya its the link for the unban appeal but how can i check if im still banned or not?

like without logging into the server

[real wolf]

You can check the appeals website, if your appeal has been replied to then you will have your answer there

Other than that you're gonna have to try to log in to find out lol

[safe spear]

aye

[safe spear]

my friend got denied and she didnt explain all the thing that should be said

may i talk to the banned admin about what truely happned? that he can decide later according to what truely happend?

@balmy cypress

[floral trail]

dm zenzen

[tawdry jetty]

Admin's don't talk about other peoples bans.

[stray marsh]

Your friend is welcome to DM me to speak directly about their ban.

[safe spear]

but they dont speak english as well as i do

i can have she here

but she cant explain well about what happened

[stray marsh]

If both of you join Waiting for Support we can try and discuss this further

[safe spear]

k

just a sec

[stray marsh]

!verify @proven helm

[marble mantle]

Hey, @proven helm

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[stray marsh]

Please link the account so that I can verify it is the player in question

[proven helm]

!verify

[marble mantle]

Hey, @proven helm

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[near halo]

hello?

how long are you banned if you were toxic in chat?

[wispy loom]

That will depend on previous infractions and the severity of the toxicity

Mutes will show the duration in chat though

[near halo]

will you ever be perm banned for being toxic in chat 2 times?

[wispy loom]

I would not be able to answer that with a yes or no as it's all case dependant

[near halo]

if you spammed in chat on 2 different occasions and the first time you got muted and the second you got banned would you be permanently banned or only banned for a limited amount of time?

[spare widget]

Why are you wondering about this very specific scenario? @near halo

[near halo]

Because i spammed in chat on 2 different occasions and got banned on the second time

and i think i am permanently banned but my friend spammed wayy more than me and he didn't get banned

[spare widget]

Can you send me your Steam 64 ID so I can look into it?

[near halo]

Ok

i sent it to you in a dm

[neat basin]

so i was just banned for playing with a hacker that i met through chat and i knew for 20 minutes i was told to make an apeal but it wont it says it is already denied

i fi could i would like to talk to an admin preferably zenzen

[stray marsh]

Join waiting for support

[near halo]

He is the nice one i suppose

[earnest patio]

lol

[near halo]

Schaadt is a meanie

[earnest patio]

i like u flash]

[sharp cedar]

How do I get a vpn allowed?

[spare widget]

@sharp cedar Can you send me your Steam 64 ID? Normally if you're experiencing a ban you'd want to go to-> https://bans.rustoria.co/

[sharp cedar]

76561199168453787

[spare widget]

@sharp cedar Looks like you're fine to connect

[sharp cedar]

with a vpn?

[spare widget]

Yeah, VPNs are allowed

[sharp cedar]

oh ok. Great thank you

[spare widget]

No problem, have a nice day

[sharp cedar]

you too!

[earnest patio]

hows ur day zenzen

[spare widget]

It's going very well, thank you. Yours?

[earnest patio]

oh im in support. My apology

[spare widget]

It's okay, was going to be fine with it for just this back and forth real quick lol

[earnest patio]

im good man. Not ready for school, but im a junior so hopefully it goes smoothly.

[mighty mauve]

i have been told to join this server bc i cant join a server

[stray marsh]

What is the message that you are getting mate?

[wispy loom]

!steamid

[marble mantle]

Hey, @mighty mauve

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[waxen gust]

WHY did i get ban

[stray marsh]

!appeal

[marble mantle]

Hey, @waxen gust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[waxen gust]

i did not do any thing

[solemn flume]

@stray marsh Sorry for the @ can u drag me and @lyric shale into a vc with one of ye we've got some cheaters bout to raid us

[waxen gust]

it said come to ths discord but plz tell what did i do

[misty scroll]

@spare widget

[stray marsh]

Have you created a /ticket in game? That goes to all administrators at the same time for assistance

[solemn flume]

we f7 reported

my friend doesnt know how to send a clip

[stray marsh]

They can be uploaded to streamable or youtube as unlisted and sent as a link

[lyric shale]

so if i include the streamable clip into the /ticket you guys can watch then determin

[solemn flume]

yes

[lyric shale]

also i have a few clips of it

[stray marsh]

Yep, all tickets submitted via /ticket are investigated by the staff team

[lyric shale]

k thx

[waxen gust]

i was loading in and i got kickbanned and it said some to discord

[stray marsh]

We'll pull you in just a second 🙂

[waxen gust]

thxs

[late zodiac]

Hi guys ! I'm already on the EU Medium. Me and my friend have some trouble with the Outpost cooldown (when you attack somebody for example) the cooldown go to 10 minutes or 25 or an hours for no reason and then disappear for no reasons.. so we can't go to any safezones.. any help ? (Sorry for the english)

[wispy loom]

To see if it makes any difference, have you tried to completely restart your game?

[late zodiac]

Only the server by now, I'm going to restart the entire game thx.

[wispy loom]

Someone else had the same issue and I tried to reproduce the issue on EU Medium, but where he would get the cooldown, I didn't..

Seems like a weird game issue

[late zodiac]

Well I hope the game restart fix it 🙂

Well the problem still there, I ran some meters and then for no reason got 27 minutes of cooldown.. Well.. thanks for the help anyway 🙂 !

[wispy loom]

Hmm, see if this persists after the scheduled server restart
If it doesn't, please come back to this channel and we'll see what we can do

[timid junco]

Try clearing userdata on steam, and clearing your %temp% files

Should clear any and all cache

[late zodiac]

Ok ! I'll give you a feedback

[late zodiac]

I'm gonna try this too thx mate

[wispy loom]

Let us know if clearing cache did anything

[proven helm]

Thank you ..♥️ lrish !

Thank you for your hard work.

[lyric shale]

hey caelifera ive got a question. i do the /ticket add and put in my message but it says that there is no active tickets, when i do /ticket list

[misty scroll]

Which server are you on?

[lyric shale]

eu 10x

[wispy loom]

Hey, did you get anything back when you submitted the ticket?

[misty scroll]

I'll have a gander

[wispy loom]

It usually gives you a ticket ID

[misty scroll]

It does not appear that you made a ticket

[timid junco]

Odd?

[lyric shale]

yeah

so when i press /ticket add

[misty scroll]

Could you try making one just saying Test or something?

[lyric shale]

i could

[misty scroll]

/ticket add test

[lyric shale]

it worked that time

[misty scroll]

Yeah, I responded to it

Try making the real one then

[stable grail]

@stray marsh I am the team leader of the Korean team in a small group with s.selina. I heard that her team members could enter the server on August 6th. Our team members would like to lift the server curfew. I need you to tell me how to solve it. Our team member, "taemin," is not a hacker. What kind of proof does he have to prove to be able to solve it?

[proven helm]

#lrish

Thank you ..♥️ lrish !
Thank you for your hard work.

[lyric shale]

when i do that it jsut gives me the messages that the admin may not always respond

[misty scroll]

DMs

[timid junco]

You can't prove it... if he appeal was denied then thats final, will not ever be lifted which means they have more than enough proof to justify that he was cheating.

[spark grove]

Does Crosshair give ban or not ??

[timid junco]

No, crosshairs are perfectly fine

EAC nor FacePunch will ban you for using crosshairs through external programs like CrossHair X or even the dot that comes with most monitors

You can also use the overlay feature through nvidia for a crosshair

[stable grail]

@timid junco Can't our team enter the server forever? Do we have to remove Taemin from our team?

https://steamcommunity.com/profiles/76561199086931239/

[timid junco]

Yes, you must remove him

If his ban appeal gets denied

If his ban appeal gets accepted, your group and him are fine to play on the server

[naive igloo]

Yo

[timid junco]

Whats up man?

[naive igloo]

I filled out a ban appeal because I took a guys mini named chiki but mispelled with an N

So now im banned

[timid junco]

Taking his mini wouldnt have gotten you banned, did it say you were banned for cheating?

[naive igloo]

nah

chat ban

[timid junco]

Ahhh yeah that happens, most-likely 12-24 hour ban

Its an auto-filter type thing

[stable grail]

@timid junco Taemin was considered a hacker and was banned from entering the server. So we decided to remove Taemin from our team. Four or five members of our team, please release the server access ban for being a hacker on the playing field. Our team members were unfairly vaned, so please restore the rest of the van except Taemin.

[timid junco]

Im not even support mate, I just answer questions to the best of my ability to help people out

I am not able to help you with anything of that matter.

[stable grail]

Who do we need to find to solve it?

[timid junco]

Wait for your response to your appeals,

If you havent made an appeal,

!appeal

[marble mantle]

Hey, @timid junco

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[timid junco]

Or possibly message an assistant administrator, they may can help you.

[versed nebula]

!appeal

[marble mantle]

Hey, @stable grail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[burnt whale]

hey any support avaliable to tell me why i was banned

[stray marsh]

Hello! You should have a message in the kick screen that give you the reason for your ban. If you are looking to appeal, you can head over to bans.rustoria.co

[near halo]

hello can i report someone for racism

[stray marsh]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

I found 2 spots in miltuns you can tp from and trade loot from its very op

[wooden forge]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[timid junco]

What did it tell you?

[burnt whale]

i got taken cared of we found out who it was just now and banned him from the discord

all we got to do is appeal and hope

[timid junco]

Ahhh gotcha

Best of luck to ya 🙂

[burnt whale]

thanks dude

[wooden forge]

server is so bugged for me

i go to outpost and i am given a 30 min timer, i was in heli - I cannot shoot. then after waiting 30 mins i am given a 1 hour timer. once again, i did not shoot

I cannot loot my stuff in outpost and i had all my loot on me

[stray marsh]

Hey! Thanks for reaching out, which server is this on?

[timid junco]

After shooting someone, you have usually a 3 minute timer before you can enter outpost

Due to you still being recognized as recently hostile

[west osprey]

@timid junco Kindly stop typing in here. Very much appreciate the thought, however we have many staff members who are able to help our players.

[wooden forge]

I hadnt shot anyone man

i was in a min, just after respawning

on medium @stray marsh I had all my loot on me and its about to despawn

[timid junco]

Alright, ill be back September

[west osprey]

Byeeeeeee

[stray marsh]

Sounds good, this has been reported to us a few times now, we have notified our devs of the issue

[wooden forge]

are you able to help me get my loot at all?

i had everything xd

like 5k scrap man and all my comps

[ashen brook]

!ticket

[marble mantle]

Hey, @ashen brook

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[wooden forge]

I have a bag at outpost, is there anythign you can do to help me recover my loot

[stray marsh]

Unfortunately, we are not able to interfere with the game play 😦

[wooden forge]

Ah wtffff, in all my 4k hours i never exp this. But when i take all my loot to outpost i do

[nocturne meteor]

What's the best way to report someone who is constantly being racist in voice comms?

[wooden forge]

30 min timer, followed by hour... I never even seen an hour time. wtf

[near halo]

Binteh its wocky fortnite

i tried to report them

[wooden forge]

!ticket

[marble mantle]

Hey, @nocturne meteor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

mod said that in game voice you cant get them muted or banned

so dumb

[nocturne meteor]

what, that makes no sense.

[orchid ocean]

I need support

[nocturne meteor]

if you have video evidence

[near halo]

even when they are saying like hard r

[stray marsh]

We do not moderate voice chat, if you are experiencing issues with this I would suggest temporarily disabling voice communications in game or muting that particular player which will disable their voice on your end.

[nocturne meteor]

😐

[wide crown]

uh i’m in the steam group and it’s not allowing me to claim the kit. i’ve also subbed tot ryan’s yt and it hasn’t gave me that and it won’t lemme like my twitch

[clear trench]

!ticket

[marble mantle]

Hey, @clear trench

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[clear trench]

getting kicked when i shoot a projectile

rpc error

rpc error onprojectileattacl

[near halo]

Are you using any external programs to adjust your aim?

[clear trench]

i have 6k hours

are you braindead

[stray marsh]

Which server mate?

[near halo]

Cuz that was an Oxide bug that was patched mid 2020.

[clear trench]

solo duo trio

[near halo]

how do i appeal ban

[stray marsh]

I've notified our devs, they are looking into it

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[clear trench]

thank you irish

[frosty echo]

am i allowed to play rustoria after ive waited a year on my gameban?

[stray marsh]

Join waiting for support, we can take a look

[compact parcel]

Hey @clear trench ,
Could you possibly explain the exact situation which you were in when the issue occurred (ex. You were shooting an mp5 at a coffee can helmet)

Try to be as specific as possible

[clear trench]

had an lr, shot a naked. got disconnected.

[compact parcel]

Body shot or headshot?

[clear trench]

body

[compact parcel]

If you could try to reproduce it, to see if it kicks you that would be amazing

[clear trench]

i just redownloded, loading in now and i will

[iron mural]

Where do I make a ticket

About vip

I accidentally bought vip for the wrong server

[compact parcel]

!vipissues

[marble mantle]

Hey, @iron mural

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[iron mural]

I'm just so use to buying it for rustoria

[deep marsh]

Hey, I have somehow got banned from the [US] Rustoria - RTG (UKN) #1 server du to hacking. But I have never ever in my life cheated, ever. I signed in to this server and got kicked for hacking after about 10seconds and I realized I had a VPN running, is this the case and can you do something about it? When I try to appeal on bans.rustoria.co it says that I am not banned and that I should wait 5-10min and so I did but I still cannot connect. Therefore I write here.

[clear trench]

well i redownloaded, its now fixed?

[compact parcel]

Ill explain a bit in dms

[exotic thistle]

!banappeal

[marble mantle]

Hey, @deep marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[deep marsh]

!banappeal Hey, I have somehow got banned from the [US] Rustoria - RTG (UKN) #1 server du to hacking. But I have never ever in my life cheated, ever. I signed in to this server and got kicked for hacking after about 10seconds and I realized I had a VPN running, is this the case and can you do something about it? When I try to appeal on bans.rustoria.co it says that I am not banned and that I should wait 5-10min and so I did but I still cannot connect. Therefore I write here.

[marble mantle]

Hey, @deep marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[exotic thistle]

dont type the appeal here, type your appeal on https://bans.rustoria.co/ if you dont know how to do that , let me know so i can hop in voice chat and explain it to you!

[compact parcel]

!steamid

[marble mantle]

Hey, @deep marsh

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[compact parcel]

^Send me your steam ID and ill look into it for you

[deep marsh]

sorry, misunderstood. yeah I did do that as I wrote in the message but it does not work cos it says I am not banned

[midnight citrus]

can an admin in rustoria 3x come tp to me

[compact parcel]

Send me your steam ID and ill look into it

[near halo]

So I was told to come here?

[wispy dirge]

Please join https://discord.gg/qwqxDtdz

[near halo]

One sec

[stray marsh]

Just let us know when you are ready

[near halo]

I found 6 or more spots you can tp from inside of miltuns

@echo venture

all of them are very easy to get to

[turbid plume]

someone on trio 5x is cross teaming / alliancing or however its spelled

[compact parcel]

/ticket

[marble mantle]

Hey, @turbid plume

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[turbid plume]

i created one

but i came here to send the screenshot i mentioned

there some more stuff in chat about it tho

[steady grail]

My friend got Vpn banned

麻豆

Lubiao AK APPROX

9137

[tawdry jetty]

!appeal Tell him to appeal his ban with the steps below.

[marble mantle]

Hey, @steady grail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[clear trench]

a guy named buddy is streamsniping me sitting outside my base mic spamming

hes been out here for 2 hours now

[near halo]

@clear trench you have only been playing rust for 51mins tho

[clear trench]

trio no bp server

[robust stump]

/ticket

[marble mantle]

Hey, @robust stump

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[brisk bluff]

?mapfiles @robust stump

[marble mantle]

Hey, @robust stump

If you are received the Disconenction message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

[steel ibex]

/tiket

/ticket

[marble mantle]

Hey, @steel ibex

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[steel ibex]

Hello, I haven't played RUST for a long time And I have money being debited for VIP, please cancel my subscription, it's impossible to do this on the site

[marble mantle]

Hey, @steel ibex

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[wispy dirge]

Please do not put personal information here, please reach out to Luke as stated above.

[steel ibex]

Where to contact

?

[near halo]

In dms

[steel ibex]

This is not translated in the translator, I do not understand

[wispy dirge]

What is your language?

[near halo]

Send a direct message on discord to @balmy cypress

[steel ibex]

Thanks

[queen shoal]

When does 10x us wipe?

[stray marsh]

Hey! If you check out #oldserverinfo or click the bot on the right of the server it will show you full schedule information. However, it is Tuesday and Fridays

[cursive ridge]

anyway i can get in touch with an admin to get a cheater banned? i already put in a ticket on rustoria us main

[south karma]

love the admins, love how all the koreans can talk in korean and not get banned

[stray marsh]

Join #368790610783764480

[stray marsh]

Where?

[south karma]

check hu and gorani logs on toria main

and translate them

every time i report someone with a clip "we cant do anything about vc" lol? when its clear

[stray marsh]

We can look into it, however, I would encourage you to use /ticket in the future if you are having issues so that we can address them as they happen

And correct, we do not moderate voice chat, I would suggest that you select them and mute them on your end or shut off voice chat temporarily to avoid this being an issue.

[south karma]

nah ive reported people with clips and i get the same response back. "we cant moderate vc"

so i can be as racist as i want in vc without getting in trouble

is what you're saying

if thats the case thats the dumbest thing ive heard

[stray marsh]

I wouldn't suggest it. We track everything that comes in. Just isn't handled the same as global chat is.

[south karma]

if you dont moderate it why should i be worried

i can keep doing it with out getting in trouble right? they keep calling me shit but when i say anything back i get muted and banned

great admins

[livid tapir]

u a bitch

vac ban man and scripting sizzle back at it again!

[stray marsh]

Is there something we can help you with?

[livid tapir]

my buddy wanted to know how to attatch screenshots in tickets

[rugged peak]

hey someone looted all my stashes can you check them for esp 3x US D3

[livid tapir]

how would i do that

[stray marsh]

Just upload them and send the link in the ticket

[livid tapir]

and would that be taken as enough proof to ban a scripter?

[stray marsh]

!ticket

[marble mantle]

Hey, @rugged peak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[livid tapir]

like ign shown and everything

[livid tapir]

bet but ^

its a screenshot from him screensharing

[stray marsh]

We don't comment on the investigation process, however, all evidence submitted is considered when we review a player.

[livid tapir]

i mean im aware of that, thats natural process im asking what is adequate and what isnt

[stray marsh]

And that's what I'm saying that I cannot really provide information on. We weigh all evidence as it is received.

[livid tapir]

let me phrase this differently

[stray marsh]

Join #368790610783764480 if you'd like

[livid tapir]

bet

[stray marsh]

I'll drag you in just a second

[livid tapir]

np

[midnight citrus]

hey I need help destroying some structures on my base as the /remove tool wont let me.

[stray marsh]

Hey, unfortunately we are not able to interfere with game play. I would suggest checking if any deployables are touching the wall/floor in question.

[midnight citrus]

gotcha

[near halo]

I was just banned for playing with hacker

[stray marsh]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

irish I am not waiting 10 days and using the forum

I know how to apply homie im asking for an admins time and a sit

[livid tapir]

1-3*

[near halo]

Why are you here sucking admin dick go hit a rock ape you aren't even a chat mod

Ong false ban someone help me

[livid tapir]

lol

[stray marsh]

Acting like that will not get you helped any faster.

[near halo]

Irish if you aren't gonna help me anyways then I dont care to stroke your ego.

obviously you can apply on forums

[stray marsh]

You're welcome to use bans.rustoria.co

[near halo]

I have played on storia servers for like 5 fucking years I played through like 3 different types of ban system too

What works everytime? Talking to an admin. So if you dont want to genuinly help just say nothing G

Acting like that will not get you helped any faster? You are a staff team. No matter how I act you should be going through a list of reports and handeling them objectively

[stray marsh]

Ready now, sorry for the delay

[near halo]

lmao this fucking guy

[livid tapir]

lorie and sprunt handled appreciate you

and thanks @robust walrus and @west osprey

[near halo]

I Just got gamebanned for no reason

[foggy meteor]

i just got gamebaned for no reason i teamed up with some randomes and they might be cheating and i didnt know

[stray marsh]

Join #368790610783764480

[stray marsh]

You're able to join up there as well if you'd like. We are wrapping up some other calls, will be a moment.

[foggy meteor]

alright ill be waiting

[earnest dew]

what do we do about cheaters being on top of our base

telling us what weapons we have out, what box skins we have

[near halo]

Please make a /ticket ingame, that way an admin can look into it

[earnest dew]

okay

@near halo is it possible to edit tickets?

they gave our loot back but they're flying around and stuff

like literally flying

[near halo]

You cannot edit them, you just create a new ticket

[earnest dew]

okay

[stray marsh]

@earnest dew if you're still around, join #368790610783764480

[humble badge]

can i join with him, were in the same clan

[inland flax]

Encountered a hacker

[compact parcel]

/ticket

[marble mantle]

Hey, @inland flax

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

help

I got ban

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

my teammate got vpn ban

Where is adm？

[tough bane]

Your teammate can appeal under https://bans.rustoria.co. An admin will check his appeal then.

[near halo]

76561199114417571

Yee i got come to dcgg

@tough bane

[tough bane]

Yeah

[near halo]

how to deal with it

[tough bane]

#support message

[stray marsh]

Try now

[near halo]

OK

[ionic sun]

I was banned for nothing. But the appeal was denied. I don't even understand what I was advertising

[earnest patio]

<@&274980199668645888>

[tough bane]

Sorry that your banappeal was denied. But the staffteam or admins will not elaborate any reasons why your appeal got denied. This decision is final and will not be discussed further.

[earnest patio]

bruh what was the russian for.

[jolly wasp]

can i appeal for unban

[tawdry jetty]

!appeal Follow the steps below.

[marble mantle]

Hey, @jolly wasp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

hello I found a bug on the maps there is a large gap in the textures and with it you can find yourself in the rock

[tiny sage]

how do i use my raffle ticket

tickets

[near halo]

#giveaways

[near halo]

Please make a /ticket about it so an admin can look into it!

[pallid kernel]

any admins on? rustoria main guy flying and shooting 100 bullets per second USER: LHYDROSA

[mental leaf]

!ticket

[marble mantle]

Hey, @pallid kernel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[pallid kernel]

/ticket

[marble mantle]

Hey, @pallid kernel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[pallid kernel]

rustoria main crashed?

[raven bison]

I believe so

[white crystal]

yea it has

probs finna be a nice big role back too

[near halo]

when will it be back up ?

[raven bison]

finna gonna be a mad role back

~10 mins if crashed

could be something more tho

[white crystal]

never know

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[white crystal]

is us main up ?

[near halo]

When will wipe US long or EU long

[raven bison]

On forcewipe

[raven bison]

Not yet

[white crystal]

any idea when abouts ?

[raven bison]

5-7 mins

[near halo]

I do not understand you from Russia ...

[white crystal]

u dumb ?

[near halo]

Tell it differently. _.

[raven bison]

In 5 days.

[near halo]

thx

@white crystalim love you mam

[white crystal]

i would too

[raven bison]

https://tenor.com/view/aww-cute-gif-11008488

US main is booting back up now.

[tiny kraken]

umm why did I just get muted in chat on the 5x no bps server

[scarlet meadow]

It was for calling out a cheater in chat after you were warned

also it is only 10 minutes

[tiny kraken]

no

look at the screen shot I said jesus was in the server

go ahead and tell me how thats calling out a cheater

[scarlet meadow]

after your friend was talking about someone hacking and walking on water

[tiny kraken]

so is that my friend or is that me?

[scarlet meadow]

it was both of you

[tiny kraken]

no it wasn't

jesus is in the server has nothing to do with a cheater

think before you act dude

common sense

[scarlet meadow]

You can wait out your mute, can you tell me why you said jesus is on the server?

[tiny kraken]

or you can and here me out on this... do your job

go ahead and show me where in the rules are you not allowed to say any of the words that I said

I'll wait

[tiny kraken]

crazy huh

doesn't look like I called out a hacker to me

thats strange almost like you didn't know how to do your job properly

[raven bison]

That's not up to your judgement

[scarlet meadow]

In context you were calling out a hacker as your friend was

And you did so after a warning

[tiny kraken]

and exactly how do you know what the context was

or were you just assuming??

that doesn't seem like a good representation of the server and its staff don't you think

tell you what since your busy writing a thesis statement or whatever I'll drop this if Mr. Bulldops apologizes for his actions

[near halo]

Your teammate was calling out a "cheater" out in chat. You chimed in and you were both trying to say how he was "Jesus" and walking on water. For the future please refrain from calling out rulebreakers in chat. All that does is make it harder for the admins to look into this player, please do /ticket to report them.

No

[tiny kraken]

no you were assuming I was talking about the cheater

when in actual reality I could have been talking about something else

[near halo]

Listen, just say you're sorry snowy and he's done

[near halo]

So you are telling me that you out of context started talking about Jesus as your teammate was saying someone was cheating by walking on water and also calling him jesus?

what if he's religious ???

[tiny kraken]

believe it or not but the name Jesus is not unique to one person 🤨

so again your doing what...?

assuming things

[raven mist]

So, why did you say jesus?

[tiny kraken]

because the letter or on my keyboard?????

[near halo]

Welp since you want to waste time, your mute has already ended. For future refrence dont call out rulebreakers in chat, it will result in a mute.

[tiny kraken]

pretty crazy huh

[near halo]

Everyone just say sorry

[raven mist]

@near halo do u need support with something sir?

[tiny kraken]

or for future reference the staff of this server should maybe look further into situations rather then just assuming things such as this

[raven mist]

They did a great job

[near halo]

Yes

[raven mist]

With what? :)

[tiny kraken]

I guess if muting someone randomly is doing a good job then I guess yes they did

[near halo]

i need help with my dementia

[raven mist]

Head over to #general thanks!

[near halo]

you said you would help 😭

[raven mist]

[raven bison]

Or not

Save yourself the trouble and go play the game

[raven mist]

Thank you for your concerns, hopefully you can still.enjoy the game

[tiny kraken]

just for the convenience of the guest you have here on your server

[raven mist]

Alright! Awesome, thanks.

[near halo]

Do you ever feel, like a plastic bag, drifting through the wind

[tiny kraken]

seems like you guys don't want to resolve the issue and are rather just blowing it off

[raven bison]

There is no issue

[raven mist]

#general

[raven bison]

That's the problem

[tiny kraken]

yes there is an issue

[raven bison]

You are creating an issue

[near halo]

but it's fun in here 😭

[tiny kraken]

thats why I am here

[raven mist]

I do not see an issue here

[tiny kraken]

why is ctv being so hostile

[raven mist]

Because you are the one creating an issue

[tiny kraken]

is this really how the staff of this server act

[raven bison]

I am not being hostile

[tiny kraken]

I'm not creating an issue I came here with a complaint about an issue

[raven bison]

I am saying that you are creating an issue out of something that is not an issue

[tiny kraken]

how is this not an issue exactly

[raven mist]

If you feel like there is an issue with any staff, feel free to pm any manager ^

[tiny kraken]

one of your chat moderators Is falsely mutting people kinda seems like and issue to me

[near halo]

can i pm you 😉

[raven mist]

^

[tiny kraken]

refer me to one of these managers

[raven mist]

@balmy cypress

[near halo]

Nono listen we will leave

[tiny kraken]

I will be sure to put in a formal complaint about mr.bulldops and ctv for the hostility

[raven mist]

[neat pumice]

We welcome feedback! Have a good day sir!

[tiny kraken]

is there any chance I can get a transcript of this chat

[unique dew]

screenshots

[tawdry jetty]

@gritty moat You good? I notice you keep joining waiting for support and leaving.

[hot cradle]

EU Medium - Rust+ don't work more then 24h. did u know - it's ok?

[sleek sigil]

can i talk to any admin about false ban?

[exotic thistle]

you can do an appeal on website tho https://bans.rustoria.co/

[sleek sigil]

i did it as first thing

[exotic thistle]

did you got answered?

[sleek sigil]

no

[exotic thistle]

than you will have to wait 1-3 business days to get answered.

but that doesent mean you cant get faster

[sleek sigil]

ban is 4 day tho

i hope it will be faster

[atomic agate]

<@&274971100184576010>

[wispy dirge]

Please do not tag the admins, what can we do for you?

[atomic agate]

my and me friends get banned like wtf no1 was cheating

[wispy dirge]

Please file an appeal at https://bans.rustoria.co/

[atomic agate]

we get banned for nothing and have to apeal... pls when you banning some1 have sure he is cheating

[mighty dove]

@atomic agate ?appeal

[pulsar nova]

I believe there is a guy impersonating a developer for your servers, i can provide screenshots if necessary

[mighty dove]

If you were wrongfully banned you will be unbanned

[atomic agate]

We playing clear i know this guys i play with them 3years

[raven bison]

@pulsar nova DM them

[vernal gull]

Can you only appeal once?

[exotic thistle]

yes, than admins would have a look into it , than answer your appeal 🙂

[vast jacinth]

i got banned for no reason is it possible to get unbanned?

[wispy loom]

!appeal

[marble mantle]

Hey, @vast jacinth

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[unreal spindle]

What do u get from boosting

[elfin monolith]

my appeal got denied and i didnt even hack and they wont tell me what i did

[wispy loom]

!boost

[marble mantle]

Hey, @unreal spindle

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[wispy loom]

Hey, does the message in the ban appeal state that it is final?

[elfin monolith]

yes

[wispy loom]

Then it unfortunately is what it says

[elfin monolith]

i didnt even hack tho

like what

[sharp vine]

you can always ask what the reason was in the appeal

[elfin monolith]

ni did

like how can u say i was hacking but not give me a reason

[wispy loom]

Details are usually not given to players about bans

[elfin monolith]

which is stupid... cause 1. i dont know how to hack and im new to this game

just started the wipe and 3hrs in im banned

do u know who reads the ban appeals

[near halo]

sorry what is this? I dont play on rustoria for 2 weeks

[wispy loom]

The admin that applied the ban deals with your ban appeal

[wispy loom]

Best bet is to just appeal your ban

And it will be looked into

[elfin monolith]

like im actually mad only got 200hrs on this game and already banned from a server.... for so called hackign but caqnt tell me what i did

[wispy loom]

I understand your feelings, but unfortunately there is nothing that can be done about a ban that is final

Just know that admins don't ban without a reason and evidence

[elfin monolith]

i wanna see the evidence is threr anyway i can at least talk to the person who looked at my appeal/banned me

[wispy loom]

You can try to message in this channel again later today, an admin might be able to help you

[elfin monolith]

😦

[ornate summit]

Rustoria has the worst service, whatever you do don't try to build a team on wipe day got banned for running into one of the countless hackers on rustoria

[wispy loom]

If you got banned that means that you broke a rule

[elfin monolith]

who are the admins

[ornate summit]

I didnt I just ran into a cheater and didnt know it

[wispy loom]

Do you mean you played with a cheater that you met?

[raven bison]

!appeal

[marble mantle]

Hey, @elfin monolith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[ornate summit]

I played maybe 5 minutes with a cheater on accident they werent even balling like one

[elfin monolith]

ctv i already did

[wispy loom]

Please use the link that's in the message directed to Monday by Rustoria Mod

You should appeal your ban if you think you should be unbanned

[ornate summit]

It was denief

[raven mist]

Most player with hacker bans are 7 days

[ornate summit]

denied, trash service banned for no reason I'll let everyone know dont try to build a team you'll likely run into one of the countless cheaters on rustoria

[elfin monolith]

so what do i do

[raven mist]

Sorry that you had that experience!

[violet dagger]

You teamed up with a cheater and got banned for being associated with him. And that is against our rules and you will get banned on our servers.

[elfin monolith]

i just wanna know what i did

[violet dagger]

What does it say when it kicks you?

[elfin monolith]

hacking

got nothing on my pc to be considerd hacking

im new to this game

i wasnt hackign tho

thats the problem

[near halo]

im gay

[raven bison]

Sorry about that. You should be good to go

[near halo]

[elfin monolith]

it was my first time playing rustoria servers to

ive played on othere 1s too but as soon as i join thiss 1 im banned

[burnt veldt]

bought vip and still havent received anyone know why?

[wispy loom]

@past verge I'm going to test it myself too, might be a general issue

[wispy loom]

!vipissues

[marble mantle]

Hey, @burnt veldt

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[knotty talon]

I'm pretty sure there is a bug with rust+ on Eu medium.

[wispy loom]

Hm all right, cheers for the input 🙂

I'm going to see if it's also an issue for me

[past verge]

alright

[elfin monolith]

like people are sayign i deserved to be banned for hacking.... but the thing is i didnt even hack

LIKE IM SO CONFUSED

[knotty talon]

Did you make an appeal?

[elfin monolith]

yes

said it was final

[wispy loom]

@past verge I could reproduce the issue and I have alerted the correct people

Thanks for letting us know

[elfin monolith]

is there anyway someone else can unban me @wispy loom

[wispy loom]

Unfortunately the decision is final

[elfin monolith]

;((((((((((((((((

i just wanna know who banned me bro

[raven bison]

Sorry, appeal decisions are final, and we do not share information to you regarding your ban.

[elfin monolith]

like thats so annoying i just wasnt hacking and get banned for no reason.

like the thing is, if they did have a reason they would at least show u

[west osprey]

We do not provide proof for bans.

[raven mist]

Why should we show you? Why should we give away our methods?

[elfin monolith]

the other thign is,.. if i was Hacking, howcome my friend that was playign didnt get banned since he wqas playing with a "hACKER

[west osprey]

If your appeal was denied, that means it was reviewed by the admin who banned you.

[west osprey]

Honestly it depends on the situation

[elfin monolith]

The dude could have banned me because he was just mad at me

[west osprey]

You can DM me your steam ID if you'd like, I'll take a very quick look- however only the admin who banned you is able to unban you.

[elfin monolith]

k let me get it

[past verge]

sorry, i wasnt here for a while, so u let me know later?

[elfin monolith]

idk how to find steam id

[west osprey]

join waiting for support.

[elfin monolith]

nvm, just found it

[wispy loom]

I was able to reproduce the issue and I let the correct people know to get it fixed

[past verge]

alright, tx

[elfin monolith]

@zealous kettle

[slender furnace]

how do claim my air drop

i boosted the serv

[wispy loom]

!boost

[marble mantle]

Hey, @slender furnace

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[wispy loom]

Type /boosted in-game to get the reward

[slender furnace]

nothing happend

[wispy loom]

Try again in 5-10 minutes and see if it works then

If not please let us know 🙂

[slender furnace]

okay 🙂

i also done /kit booster and it said i dont have perms

[wispy loom]

Might take a bit to sync then

[slender furnace]

okayy

ill try relogging

[burnt veldt]

be pateint

[slender furnace]

still didnt work :/ ill try again in 10mins

[burnt veldt]

patient

[knotty talon]

You are on a modded server right?

[slender furnace]

ye

3x no bps

[burnt veldt]

lol modded playr

[azure bronze]

anyone can help me please ?

[mental leaf]

How can I help u?

[slender furnace]

@burnt veldt hmmm 🤔

[burnt veldt]

imposter

[slender furnace]

impasta

[burnt veldt]

xdiddlydee

[slender furnace]

https://tenor.com/view/pif-amoung-us-impostor-pif-amoung-us-impostor-kitchen-pantry-pif-kitchen-pantry-pif0855kitchen-pantry-gif-18651404

[knotty talon]

Please go to #general if you don't need anymore help.

[slender furnace]

sorry, i still need help

[west osprey]

whats up

[slender furnace]

i boosted the server

but havent got the drop

[west osprey]

!boost

[marble mantle]

Hey, @slender furnace

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[slender furnace]

it only shows how to boost in that video

[misty scroll]

Type /auth ingame and it should work

[slender furnace]

also ive tried linking my discord and it wouldnt work

[misty scroll]

That would be why then

Since the linked Discord needs to be the one boosting

[slender furnace]

says this

[misty scroll]

Could you send me your SteamID64? (Get it from https://rustoria.co/getmyid)

[slender furnace]

76561199079667096

[misty scroll]

Do you have any other Steam accounts?

[slender furnace]

one other ye

[misty scroll]

Could you send me that one too?

[slender furnace]

ugh ye ill try dont know if i remember the pass xd

76561199066261224

[misty scroll]

Any other accounts you wanna admit to having?

[slender furnace]

i have a banned account ye

havent used that one is time

that one might be linked to the discord

[past verge]

@wispy loom any info about rust app?

[slender furnace]

this ones linked dont how to unlink

[wispy loom]

No nothing yet
Do you know when this issue started?

[misty scroll]

By the looks of it, you also have an account which is banned from Rustoria for Scripting.
Do you know anything about that?

[slender furnace]

a account banned on rustoria?

when was that

on the account that linked to the discord thing?

[wispy loom]

!appeal @near halo

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[misty scroll]

Around 5-6 months ago or so, a little before you created your current account

[slender furnace]

what account was it?

[misty scroll]

Is that something you want to admit to?

[slender furnace]

i scripted for like a week then got game banned and never done it after

think two account got banned and that was the end of it

[blazing smelt]

scripting was legal for a bit, dont let the man keep you down

[slender furnace]

check all the skins and shit on my account i would never do anything like that on this.

[misty scroll]

That sadly does not change the fact that you were evading your Scripting ban on Rustoria by creating a new account

[slender furnace]

but im pretty sure ive never scripted on a rustoria server?

what account and server was it?

i legit have no recollection of it

[blazing smelt]

@misty scroll Why would he not be autobanned for evasion when logging with same IP?

[past verge]

°since the server was crashing for like 10times

[subtle surge]

Trying to buy VIP half a year after cheating on the same servers

[blazing smelt]

and then giving yourself up by showing them your linked account connected to your discord... lmao

[near halo]

yo dude can you unban from the rust server...?

[misty scroll]

Unfortunately the ban record says otherwise, and you will now also be banned on your current account for Ban Evasion

[subtle surge]

Fuck yeah, get em

[misty scroll]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[wispy loom]

We'll try to get it resolved as soon as possible, but I'm not able to put a time on it unfortunately

[near halo]

yeah ive alredy sent one but my friend are online and i know it will take time to unsolve my problem so it will be a lot easier to just show you my files or any other way

[hazy vortex]

EU Main still laggy

[raven mist]

Hi @hazy vortex Can you do the following for me?
Open a CMD window. (Start menu on PC and type in 'cmd')
Type in following command 'tracert main.rustoria.uk '
Wait a few minutes(30 hops) , screenshot or copy text in cmd and pm them to me

[hazy vortex]

Ok

[ornate summit]

Rustoria has the worst service you'll likely get banned after running into one of the countless hackers on their servers

[brisk bluff]

?appeal

[marble mantle]

Hey, @ornate summit

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[grave geyser]

!ban

[tacit current]

?appeal

[marble mantle]

Hey, @grave geyser

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[tacit current]

If that's what you're looking for

[grave geyser]

i got ban saying Exceeding group limit
and i didn't do shit
i need a voice suppurt please

so i can explain with my lead that i didn't do that !!!

[raven mist]

Feel free to dm me to discuss your ban

[near halo]

yo i dmd you

[copper cliff]

Hey, i got banned for playing with a hacker? i just started playing with the guys i was playing with this wipe and they completely blocked the guy on everything they told me i can play with them next wipe we all just bought VIP but they kicked the person you guys said was cheating out of the discord and everything we had no idea bec he sucked he wasnt helping he was going out just loosing kits we worked hard for

[lofty plank]

I got banned with Hacking reason.
Where can you go to understand this problem?

[brisk bluff]

?appeal

[marble mantle]

Hey, @copper cliff

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

@raven mist hi dude i sent you a dm it would be great if youll be able to help me

[near halo]

i got banned and it says i am hacking??

[brisk bluff]

?appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

hi dude please read my dm

[torn token]

Any administrator available for a dm.

[wispy loom]

Feel free to join waiting for support if you like

[near halo]

i am

[white dune]

active cheater on US Small

[tacit current]

!ticket

[marble mantle]

Hey, @white dune

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[west osprey]

You seem to have disconnected.

[ornate summit]

Rustoria has the worst service you'll likely get banned after running into one of the countless hackers on their servers

[earnest patio]

I think they have great service.

[lime lion]

I thought I canceled my vip subscription, but I was still charged today. Is there anyway I can get a refund?, or support canceling it ?

[mental leaf]

You can message Luke about it he is the Money Man

[west osprey]

Feel free to message @balmy cypress about this issue

[raven mist]

Im sorry you got banned for player with a cheater

[ornate summit]

Lotta staff highly unprofessional when I speak on this bs ban Rustoria has the worst service you'll likely get banned after running into one of the countless hackers on their servers

[blazing smelt]

@lime lion just issue chargeback through paypal

[raven mist]

You gonna repeat yourself all day every day? @ornate summit

Do not suggest chargebacks

[copper cliff]

wanted to say the staff i worked with was supeer helpful and walked me thru the steps to do a proper appeal thanks guys

[blazing smelt]

just issue chargeback

[dusk oyster]

Please do not suggest issuing a charge back as it can have some serious consequences

[near halo]

Highly illegal, btw

[vestal linden]

I was mistakenly blocked for cheats, what should I do?

[dusk oyster]

!appeal

[marble mantle]

Hey, @vestal linden

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[vestal linden]

and?

[frozen flame]

hello, why did i got ban for hacking?

[near halo]

IF you do that, moderation will look over your ban.

[near halo]

!appeal

[marble mantle]

Hey, @frozen flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[frigid bolt]

!appeal

[marble mantle]

Hey, @frigid bolt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[vestal linden]

How long do I have to wait to get banned?

[frozen flame]

lmao

nice joke rustoria

[tough bane]

Hay Veston, I hope you had a good day so far. It can take up to 3 business days.

[tough bane]

?

[vestal linden]

lol

• wipe

[frozen flame]

I'm literally farming stone for a 2 days and now im banned for nothing?

[vestal linden]

th

[frozen flame]

also @vestal linden banned too? I invited him to team like 10 minutes ago lmao

he was a random guy on server

[tough bane]

You two may violated the teamlimit rule.

[vestal linden]

no

[frozen flame]

no.. its eu main, i got banned for hacking https://twitter.com/WooPerko/status/1421873231540142087

[tough bane]

If you check your #oldserverinfo you can see the maximum group or clan limit.

[vestal linden]

trio not violated

[raven bison]

Make appeals guys

[tough bane]

I'd suggest you to create appeals and wait for a response there. There is nothing else you can do at that point. Have a nice evening.

https://bans.rustoria.co/

[frozen flame]

tomorrow raided, have a nice evening. L M A O

[raven bison]

ok

[vestal linden]

Ok, so I did, but I don't understand why

[frozen flame]

i dont have a stone in my base btw

can someone look on the appeal like NOW?

[vestal linden]

and me

[tough bane]

Be patient as I already mentioned. Admins will take a look at it asap.

[near halo]

You're not the only one on the list.

Please be patient.

[frigid bolt]

Yeah but what should we do.. We got like 30mins upkeep left in tc and we got banned for no reasor.

[vestal linden]

I wonder if it was anti-cheat, and if someone from the administration?

[frigid bolt]

reason*

[frozen flame]

But im maybe the only one with no stone in base.

[raven bison]

Ok

[frigid bolt]

it was from admin

[echo badger]

where can i report an admin for not doing their job correctly? I f7 reported a guy yesterday and also filed a ticket. the admin who looked into it said 100% he wasn't cheating. the guy got a VAC ban this morning. you guys need competent help lmao.

[vestal linden]

I think I know who it is

[frozen flame]

you guys need competent help

[raven bison]

You cannot report an admin for not knowing someone was cheating.

[echo badger]

it was obvious. 400meter headshots with a pythoon. flying around.

absolutely blatant.

[lofty plank]

@tough bane I was unbanned, I would like to know if it was some kind of mistake or was I really suspected of something? 76561198156235416

[vestal linden]

What will the administration be for a false ban? He did it on purpose, I know it

[echo badger]

and look there are so many people who the admins falsely ban, but the real hackers go unpunished.

[near halo]

I'm sorry, even if I was an administrator, your account is suspicious at best.