#support
1 messages · Page 1472 of 1
U are bauhzly ingame?
sorry wrong channel xD
Well your friend is bauhzly
why did bauhzly get banned
temp ban is not an actual ban
he got mass reported because that team is ass
He got temp gamebanned 
he legit has the clip of him raping those kids
lmao
mass reporting shouldnt be a thing

He didnt get banned by 'mass reporting' simply because he got gamebanned while player on our server
Anyways, feel free to ban appeal on bans.rustoria.co
i shouldnt be banned tho
@raven mist Ive submitted my appeal, any possibility of a speedy review? We were in the middle of playing wipe
!appeal
Hey, @hazy bobcat
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
^
Any idea of a realistic time frame? @raven mist
submitted mine as well
Takes abit to sync
anyone having issues with the speaker plugin on main server being stuck only on rust radio
If you don't appeal, you will remain banned for the full duration of your ban.
its not letting me
so how long is the ban aswell?
The time frame for the system to update is 10-15 minutes
Time frame for an appeal review
@neat pumice could you check the plugins for speakers and music ?
Make a ticket in game please, for in game issues 🙂
1-3 business days is the average, shouldn't ever be longer than 3 business days, and is often much quicker
1-3 business days is what it says, is that realistic?
thanks @neat pumice just submitted it
Jesus
So we get banned on wipe for practically no reason and yet we are unable to continue playing the wipe purely because of the fact that the appeal will take 1-3 days?
We all have bought VIP
i cant appeal

Please be patient
^1-3 days*
lol
yuhhh
/ticket
Hey, @spice maple
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Probably a dumb question, but could I get the reason/time on my ban? I'm pretty new to the game and haven't played the server last 2ish days and was wondering
I did appeal though, just curious as to the exact reason & when the offence happened
.ticket
Hi so I put in an appeal 4-5 days ago and I was wondering how long it takes?
1-3 business days.
I turned it in on monday.
I'm sorry, I am not an adminstrator. Nor did I have a hand in your ban.
Im just appealing my perm mute 
Hello, i want to know how i verify myself so i can play verified in rustoria training grounds server?
!verify
Hey, @ivory crow
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
.ticket
how do i cancel my subscription
i didnt mean to make it a subscription
i bought it last month and i think it just updated or something
dm @balmy cypress
he can help with all of that
cheater
Hey, @simple lark
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
hello i need support
what up
the high performance EU medium crashed ( again )
So uhm what happend to eu medium
ok let me explain, we wanted to play on the rustoria servers, to avoid the queue we decided to buy the vip, by mistake yesterday my brother bought the vip for the rusotira.co EU Main server, but it was not that, we wanted to buy the vip for the rustoria.co EU Medium, could you help me to change the vip, we just bought it but it was the wrong server
!vipissue
Hey, @coarse ember
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
anyone available for help?
whatsup
i was banned for ban evation even tho the ban was 150 days ago?
Our policy is 180 days
oh ok idk thanks
yup 180 days
iv been playing without it getting kicked for like 30 days now so i was confused XD
thanks tho
That happens sometimes, but we catch these things eventually 🙂
ok cool will i need to appeal after 180 days or will it just happen?
EU medium dead for ever?
Yeah EU medium still down
We're aware
You got an eta
Because if it is going to be a while I might save my fingers and stop trying to press reconnect
ok cool will i need to appeal after 180 days or will it just happen?
id say it wont be too much longer
generally they r within 30 mins
My teammate is having troubles with the rustoria 3x no bps server. He cannot see kill feed, he cannot use the ticket system properly, the things we see he cannot. He cannot see the set home feature or anything to do with the mods on the server
EU Medium is backup just so you know.
!mutelist
Hey, @rancid furnace
To see commands properly again, follow the steps below:
https://files.rustoria.co/3Gtj86sAKKhZ9fKJQvSZgtjVGtXAJyhg.mp4
Get to him to watch this video 🙂
theres a cheater on the 10x rust eu server
!ticket
Hey, @outer gulch
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
My team, consisting of 8 people, were all banned for association on NA Medium around 2 hours ago and I really don't believe the bans were even remotely justified. Every single member on my team had purchased VIP prior to wipe with the intent of playing the first 3-4 days before likely quitting. Now, with all of us banned without a chance of our appeal being reviewed in less than 1-3 days, it is practically guaranteed that our wipe will be ruined. Had any of us known that we would be banned without proper cause mid-wipe, not one of us would have thought twice about spending $10 on your servers. Is there any possibility that we could receive accelerated reviews of our appeals? If not, how exactly can I go about getting my money refunded?
?banappeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Seriously, can you not read what I said???
@wispy loom i cant spell there name in the ticket as they have symbols in there name
One second
Jesus
Are you able to copy their name or get their SteamID maybe? There are a few ways you can get their profile, but the easiest way is to click on their name if they type in chat
Otherwise you can copy it in battlemetrics
Oh and yeah I read it. Its not up to us. You need to create an appeal there.
i took a pic of there mame
I already submitted an appeal. If you actually did read my message, you clearly didn't comprehend it.
!vipissues
Hey, @near halo
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Regarding refunds of VIP contact Luke
will do
Sorry and yes I can understand your frustration. But we Chatmods can not give you any feedback on that topic. As @wispy loom already wrote: Please get in touch with @balmy cypress. Thank you
i have his steam profile
What is the issue?
Okay nice, make sure to include it in the ticket 🙂
^
@near halo
i have
If you want a refund you need to contact @balmy cypress, As for your appeal if you DM me we can talk a little more. And please try be polite to our staff, They try their absolute best to offer support to players.
IT didnt work he is in support chat if someone can help him
@near halo I was simply frustrated, sorry.
Its okay, We understand it can be frustrating 
Me and my teammate had added a guy, IGN: UNIVERSAL, into our team because he was helping us raid a wood base with swords and hadn't removed him yet, turns out he was hacking and we got banned because of it. We hadn't actually been playing with him and he did not know any of our codes. Teammate: @near halo
!appeal
Hey, @unreal knoll
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Yeah just did just wanted to put it on here as well because we want to get back playing again. Thanks though
i forgot that i cant say boys in polish beacuse its abusive/rasist for some reason sorry im dumb can i get unbanned again eh i dont know how to replace this word with other one 76561198067201856 can i get unbanned again? ;-;
!appeal
Hey, @golden zinc
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
is there any chance of getting unbanned in under a day?
yeah i know but half of my ban will expire cuz i need to wait to get banned in ur system ;/
It's possible but it's usually 1-3 business days
thank you
yoooo
yesterday i was talking about a racist yelling n word outside my bases
i just onlined them
fucking racists
ez loot
Did you make a ticket regarding the racism that took place?
currently waiting for support
i need support plz
Eu medium crashed again on it's best performance hardware
not anymore lmao
Yep. It crashed AGAIN
imaging paying vip for this 😮
76561198974728690 i got banned from the solo duo trio server 5x i was in my neighboors base chatting then i said yall wanna online raid youre neighbors then i remember the group max size was 3 then i told them nevermind there is a team limit so i left and while i was running away from there base i got banned
!appeal
Hey, @meager grove
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
how long does it take for support
I'll be with you shortly 🙂
ok thanks
can support mail my mother saying the server is more down then up so it is not counting for my hours playing 😄
tooliedupjustin,Capoオダイand me (Ryuu) were getting raided by the BT clan, shrimpy, lilterror12 and skys, So our base has 4-5 floors and our loot room/tc room is on the first. The raiders broke thru the second and third floor with a view to the ladder hatch leading into our loot room, they never made it into the base but they were in our compound we managed to kill them when our neighbor decided to counter his name is ozzi we never saw him cause we were inside the whole time and the BT killed him everytime he even got close, i want to know how the raiders getting countered is considered teaming we never even got to lay eyes on ozzi because we were stuck in out base
i put in a appeal but my message was too long so i'm sending it here
was the stacks and stuff suppose to be changed on the 3x no bps us?
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!appeal @crimson fox
Hey, @crimson fox
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
admin please move me in support please huge issue been playing all day thank you if you are available
and again
good server btw
first i die to red afk
then i get logged off full ak in middle of grub central
thanks rustoria xoxo
fix your shit
YEA
We’re sorry for the issues guys but this sort of stuff is to be expected when we always push the highest overclocks possible on CPUs. Consumer CPUs don’t last very long when we OC them to the max, this CPU is over 2 years old
love you ryan
We’re tuning our OC now and trying to identify the conditions causing the crashes
i bought vip so Eu medium can just shut down twice wtf is this i better either get a refund or this week doesnt count
tooliedupjustin,Capoオダイand me (Ryuu) were getting raided by the BT clan, shrimpy, lilterror12 and skys, So our base has 4-5 floors and our loot room/tc room is on the first. The raiders broke thru the second and third floor with a view to the ladder hatch leading into our loot room, they never made it into the base but they were in our compound we managed to kill them when our neighbor decided to counter his name is ozzi we never saw him cause we were inside the whole time and the BT killed him everytime he even got close, i want to know how the raiders getting countered is considered teaming we never even got to lay eyes on ozzi because we were stuck in out base
@valid vapor Can you join Waiting for Support?
submitted a ticket for small, pls to it. cheater ruining wipe
some guy is griefing in outpost i am stuck between a horse and a recycler on rustoria small in outpost could an admin somehow kick the kid not ban or come and tell him that he can get kicked for griefing in outpost
lol
this is actually terrible ive been here for 30 minutes
As admins don't interfere with gameplay you'll have to f1 kill to get out of there
You'll have to retrieve your loot again, and as this happens pretty often we advise to place sleeping bags around outpost
0.0yessir
I get banned for cheats despite the fact that I have not played this server even once
what can i do
I need an admin
@near halo You can fill out an appeal here-> https://bans.rustoria.co/
YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.
Someone is blatant cheating on Rustoria US Main
!ticket
Hey, @sinful brook
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
thank you
@near halo Looking into it now 
Zen Zen this homie is cheating his taint off
@pure jolt Always best to do "/ticket add (your report with details)" in-game while not calling anything out in chat
i know but i accidentally made like 5 tickets trying to put my video link
i still havent received my in game rewards for boosting the server
Please appeal at https://bans.rustoria.co/
What is "no reason?"
I was playing with a trio only and I get banned for exceeding limit
I played for like a hour and we weren't nice to anyone and I get off and I'm back on and I get banned
/auth
Hey, @whole sigil
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
even when i /auth nothing happens
!report
Hey, @normal spire
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
What server?
5x trio
!appeal @fleet egret @cursive kiln
Hey, @fleet egret
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
maddog
yes
Ask your teammates if they roatated teammstes or authed one too mamy people. Sorry. Best I can do is to offer you to appeal.
!appeal @blazing rock
Hey, @blazing rock
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I have already
Alright.
Unfortunately, you were on their team, you are associated, even if the case is not by choice.
Luckily, wipe is tomorrow for SDT 5x US.
So can I be unbanned or no
I play on zues 5x As Well
Can I just be banned on the trio one and not the zues
I am not an administrator, and as such, I cannot answer your question.
If you sent in your appeal, it will be answered in between 1-3 business days.
I simply provide advice to those who come.
Ok thanks
/ticket add i got a 1 hour ban for telling my teammate to fik off
Hey, @snow hornet
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
someone help mee
How can I help you?
You can either wait out the hour ban, or appeal at https://bans.rustoria.co/
?ticket
Hey, @ivory delta
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@ivory delta please record and link it to the ticket.
doing it now but this is insane
admin is spider climbing the towr get over here o my god
Make a ticket please : )
Server's fucking auto chat filter is so fucking dumb I just got banned then I get raided ffs why is that shit a thing
Admins do not play in the servers.
Hi, I joined my neighbors group to avoid friendly fire and he got banned for hacking literally 10 minutes after I joined him... Didn't know he was hacking or cheating or whatever.. and I keep getting kicked now and cannot submit a ticket. Is there anything i can do? I've been VIP for months now with no incidents
!appeal
Hey, @amber kite
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
thanks Flash!
/appeal
Hey, @neon coyote
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
/ticket how long does a "take a break" kickban last?
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket why server ban me and tell me to come to discord
Hey, @nova cloak
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @devout path
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
help
https://steamcommunity.com/id/thatkidpharra need to talk to the administration about my ban
@echo venture
Please do not tag the owner or staff directly.
/ticket
Hey, @inland tartan
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Please delete this link.
I've never used a cheat, so I don't know why I was banned. Tell me why you banned me please
you can do an appeal about it on https://bans.rustoria.co/.
my appeal was denied
then i guess they won't discuss it further :/
because you are fucking cocksuckers who can't figure it out
different computers, other ip
easier to ban
/ticket Hello, I was on the server today, and one of my team members got a van for using a hacking program, so our team became a van. But we've never really used a hacking. Can you check it out?
Hey, @tribal lance
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
if you thinking on using ticket, you have to do /ticket add (yourmessage) in game chat
ill suggest you appealing it on https://bans.rustoria.co/
YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED
What's the meaning of this
It means you will not be getting unban.
But why not appeal
Good day, dear management of my favorite project, please tell me what is the problem with dynamic IP, if I live with the intruder(hacker) on the same street, thanks
please report him via /ticket add <yourmessage> , admins would have a look into it!
i deleted your message in case, cheaters can see and avoid through publishing their steamids
please, it doesent matter if he is online or offline , you can use /ticket add <his steamid and your message>
im offline -_- not him
than ill suggest you to do that while u was online or when you will be.
????
Because you commited a bannable offence or were part of a team that commited repeated offences.
None of us was banned, and the only teammate was banned
because your appeal was denied, i thought you already understand it
Our team really didn't use hacking program. I'd like to know more about why the van was taken.
!appeal
Hey, @tribal lance
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Re entering the server and changing its name is blocked
Can you guys restart Toria US Main its really laggy rn
vpn ban
YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.
this
me too
Join waiting for support
So my friend just got banned for ban evasion, without having any bans on his 2 accounts... And when he typed he doesnt have any bans, he got denied in the appeal
We don't discuss bans with 3rd parties.
What does he need to do then
@stray marsh can you help me with my account
lobby music intensifys
!verify
Hey, @upbeat swan
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
@stray marsh
I've got a slip ban. Can you check it for me
@zealous kettle
Plz help me
Can you tell me why this is happening
Do not @ staff please
!appeal
Hey, @elder spire
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
What can we help you with?
Kerry are you using better discord?
S
Just curious
@hushed finch
.
I need an admin asap
What can we do for you?
sure, hop on there
ill see if theres anything i can do for you!
sure!
!ticket
Hey, @steep sluice
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I did but we just lost a fuck ton of raid loot
I'm sorry but your just going to have to wait patiently for an administrator to review the ticket
man thats so fucked
bro hes legit flying around what the fuck
he jsut got fly hacked but depoed our loot
I understand your frustration, but please be patient for an admin to review the ticket
is my man jesus or what?
he got flykicked after he killed ur friend lol
yea he had already been in our compound and got out with an inventory of raid loot
its probably the people we just raided angry
Player has been dealt with.
and my loot?
We do not interfere in-game and refund loot unfortunately.
One79 cheating on us med
!ticket
Hey, @molten kiln
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I've been banned from the server. I have submitted an unban request, how long will it take to unban me.
It can take 1-3 days for unban request to be handled
on sever restart me and my friend died in red room and no outher card on oil
/s How to use
about what server you talking, RTG?
<@&274971100184576010> i have dms off for every server but if are gunna respond to this pls dm me. theres a guy who got banned a month ago for doxxing me in rust chat and it was a perm ban. i had to get him unbanned because he was threatening me with knowing my address but i moved and now he doesnt know it. is there any chance i can get him banned for still doxxing me in servers and for the time he did before. dm me. thanks
chunky monkey and an old admin that isnt an admin on here have the proof of the first doxxing incident
@exotic thistle yo
hm?
you arent banned, you can feel free to play!
you dont have to do an appeal.
ya but my teammates 😦
actualy yes, they have to do an appeal for unban , tell them they can do it here https://bans.rustoria.co/
Why it take so long for y’all to respond to my appeal
when did you make it?
Like uhhh
5 hours ago but I was waiting in a call for like 6 hours and never got dragged
it takes 1-3 business days to be answered an ban appeal!
!rewards @summer valve
Hey, @summer valve
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
but that doesent mean you cant get answered earlier @red wagon
So like can u tell me how long I’m banned for
i am just an chad mod with limited acces, but tell me for what did you got banned?
I got banned for supposedly exceeding team limit but I never have
that should be temporaly ban and not permanent, but to know the exact date when you will be unbaned you have to wait for ur bannapeal request to be answered, than they will tell you when it's end. also if your banappeal accepted they will instaremove it :).
Ok thanks and your cracked I just watched your rust pvp video
!vipissues @rain hearth
Hey, @rain hearth
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Because unless you link something, you will not gain points.
rustplus not working on EU medium?
have /shop?
What does it mean if someone gets kickbanned for reason (take a break)
link your steam account to claim rewards
where is the rustoria us main server hosted at
I need an admin
Hey, @near halo
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
what you need 🙂
Could we talk in support
im currently not on a device i can talk on are you able to type it
SHID AND FARD
NO MEE MEES IN SUPPORT
They can appeal at bans.rustoria.co
his pronouns are he/him but ok
really need to have a sensitivity meeting about this
Bull River, I aint done witchu
Lets settle this like men
@wispy dirge, UKN for unban???
@dusk oyster @wispy dirge @hallow stump @exotic thistle
We do not disclose this information.
i dont even know were its hosted anyway xD
I think its New York
we actualy dont know, admins might and owners, for us doesent matter where is, but may i ask why do you want to know this?
shut your dumbass up chat mod
nah im gonna assume its new york
can you move me guys?
what do you need help with.
when will ik my ban appeal has been answered
You will get a message from the Rustoria bot.
Usually within 1-3 buisness days.
Rust plus not working on EU medium?
Have you uninstalled the app and restarted it?
Didnt know people used that 😂
yes
Did the support go on strike?
Banned: playing with hacker, This is a permanent ban on entry?
@timid junco i moved you since you was "waiting for support vc" but you was AFK , so let me know when you back and need anything help with!
i dont think its perma ban, but just in case ill suggest you to appeal your ban on https://bans.rustoria.co/
im back
sorry mate, made breakfast
Do you still keep points even going into force wipe??
keep getting from rtg.rustoria.uk:28015 it says no reason given
7656119914106878
when i try connect to rustoria ukn i get kicked it says no reason given
try now?
loading in
works now thx
All servers (with points) on Rust FULLY wipe points
Only for force wipe right
As far as I know.
hi is the re any admin on i need help with something
what do you need help with
when i try linking my acc
my discord acc to rustoria
it says its already in use
but its not
do you know the account linked?
yeah i know the discord account its the one im using now
the one thats currently saying is linked?
yes
you sure you didnt do it at a previous point?
nope
i can get it unlinked if you want but it might take a couple hours
aight can you please dm me your steam id
ok one sec
ADMIN ABUSE I JUST GOT MUTED WHEN I WAS MUTED ALREADY
HELP!!!!! which admin banned me
!appeal
Hey, @south karma
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
HELP ADMIN ABUSE
please fillout the mute appeal above
i did 1-3 days what a joke
Rustoria admins are racists

Without a doubt, yes
I am banned for having people guess my country, they got muted because they said Pakistan, I got banned for racism. So if I was from any other country in the world, that wouldn't be racism. Weird, seems like you're just sensoring mention of ONE country, that's racism. Nazis.
Can i get help with Disconnected "Come to Discord" What i can do?
Thats baiting racism and its Mute able
there should be a name behind it
It's not baiting racism, it's literally a country. What is racist is banning mention of a country
And I was not muted, I was perm banned
I didnt do the rules man
Yeah but literally anyone who spends a second thinking about it knows that banning the mention of only one country in game is racist
I'm from Saudi? No problem. But Pakistan? No, you can't say that in rustoria servers
And my appeal was denied so I'm fucked. I can't play with any of my friends
No worries
There is no further escalation or communication process is there? I would think if I talked to someone k could explain the situation... I really don't think I'm in the wrong here
yes
I can provide you some quick and easy support for your ban!
!appeal
Hey, @timid junco
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
or if that doesnt satisfy you, please click at the top left, go to the bottom and hit the bright red button that says "Leave Server"
his appeal got denied
Shocking... lmfao the tard called the admins nazis
Dont think berating the staff will help
!Appeal
Hey, @half bronze
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
domnating is a nobody lol, another mod fanboy pretending to be an mod because his life is so sad that he finds purpose in pretending to be a discord mod of all things
Im not pretending to be a mod? and definitely not a mod fanboy?
Also for being a nobody... who are you? We have 0 mutuals of all the guys im friends with?
uh, nice?
Friends with half the clans on Rustoria, Vital, and Affinity?
lmao
Yet we have literally 0 mutuals?
dude youre not proving your point here
move to general or dm's if you dont need help
these are all really sad claims to fame
thanks
can't link twitch
I do need help, this jerkoff is trying to flex his ego by name dropping clans in rust and pretending to be an admin lmao
Link to your discord or website?
Try clearing browser cache and retry
if that doesnt work, maybe another browser
sit nn
try turning your computer on and off again!
I know big clans on 2 servers!
I am not a nobody!!!
This is honestly an issue more so on Twitch's end, they use weak api points which like to time-out alot
Okay bro cheers

why am i muted again
Ingame?
@timid junco
Try messaging the chat moderator that muted you @south karma
Please move to DMs bois
?appeal
Hey, @south karma
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
yup was already muted for 12 hours and during that 12 hour i get another 12 hour HOW??? when i havent typed
@tacit current yes let me wait 1-3 days for a 12 hour mute
Do you know which moderator muted you?
did you mention the country Pakistan? That is apparently racism on this server
server omz?
us main
@south karma Sometimes the system can glitch and appear you are muted, it may go away on its own in a few minutes
Or potentially you were false auto-muted by a bot via server side
i was muted and during that period i got muted again idk how that works
It shouldnt tbh
you guys dont moderate voice chat so there is no possible way for me to get muted again
dom isnt a mod so he has literally 0 idea whats going on, youre wasting your time talking to him
If you get chat muted, you also get voice muted
thats not what im saying
You cannot communicate at all on the server for the duration of your mute
My bad, what are you saying?
180hrs on record
im saying i was muted again during my mute period, how is that possible if i cant type?
And? Thats just on this account
Yo guys stop this is a support Channel
last warning move to dm's if you want to have a picky fight
not you hah
As I said, its most-likely a client-sided bug
180 hours? only on this account? Report dom for ban evasion
Or you were false auto-banned by a bot
nope it came up on the server chat
Hmm... just kindly ask an admin if one becomes available, they may be able to help you out by checking logs and getting ahold of whichever chat mod muted you.
I suggest Flash or MrBengly, theyre good at what they do, also better overall due to CoC
@compact parcel @hushed finch hello i need assistance help!!!!!!
<@&274971100184576010> is there any step beyond ban appeal, I think if I talked to an actual person I could explain the situation
No, its kinda bullshit, everyone hates that they wont answer questions or talk to you... if your appeal gets denied they dont even say why
Its lowkey annoying asf
I meant DM them one at a time 😂
!ticket
Hey, @south karma
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
He needs an administrator via discord for his issue mate, he has issues beyond ingame support.
As per why I suggested messaging Assistant Administrators
RUST + does not work on the EU Medium server!
@dense lynx yes let me wait 1-3 days for a 12 hour mute
seems really smart i love this system
omz thats what you get for mentioning pakistan
huh i didnt say anything about pakistan
As stated you can submit a mute appeal, If you have. Please be patient.
yes my bad i will wait 1-3 days to hear back for a 12 hour mute
why doesnt this one get banned ????
It will give you some time to reflect on your attitude.
LOLOLOLOL
I just got banned for no absolute reason? I spammed in chat to get someone named Mefe banned, he was esp'ing and hackign out his ass
he killed me and my mate (full armor) with a revolver
and we are the ones hacking?
What did the ban message say?
Disconnected: Hacking
we got killed by the biggest hacker who randomly knew where we were
Can you link me your steam-profile?
No, I can check an RCON tool though and check your ban history 
If you have a VAC or EAC ban within 180 days, you will be permanently banned for evading
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I have no ban history, was never banned from any server ever
there is guy with aim and esp on the x5 server, can someone help? 🙂
and I've been playing Rustoria main forever
Not sure then man, I can help you.
Hey, @pure escarp
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Got a clip?
VAC bans aren't moderated, just EAC's.
i can make u one
Ahhh my apologies, I knew of EAC specific so assumed VAC too.
they are raiding us currently, but he was beaming 3 of us with hs only 😄
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Schaadt, already did that a couple of times...
@misty scroll I need instant help. There's someone trying to raid us, and I got banned out of nowhere
Im not support, it just helps a lot for support if they have initial evidence
The guy whho's actually hackign and 1v2'd us with a revy while we were full armor didnt get banned
I spammed that he should get banned
1 minute later = i got banned OKOKOKOKOKOKK
Please make an appeal.
Please stop messaging in here and create a ticket.
He got banned.... he cant
He doesnt know why he got banned as he claims he isnt cheating
Then he shall appeal. Already tagged him twice how to do that.
Well what do you expect from 14 year old kids in a discord server?
Gotta tell us atleast 30 times
Could i talk with an admin
Talk with a chat mod first, then move to an assistant administrator if one isnt busy and its necessary
Chat mods can help with a lot more than you would think
Yeah allready done that
Try dming an assistant administrator with a green status
What's up?
Its abt my unban appeal
Hey, @pure escarp
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
You need to wait patiently for your appeal to be looked into. Same goes for you @near halo
We get thousands of tickets every day, our admins are doing their best to reply every each one of them please be patient
Can I at least get the reasoning why they think i was hacking
i literally died 4 times in a row to a solo with a revy
Yeah i know but it has allready been looked at
yet im the one hacking
We are unable to disclose any information regarding the evidence of your ban
Then the decision is final 🙂
@compact parcel thats bs wth
It's really not bs
That's the same with nearly every server in rust sally
but I dont even know the reasoning
how come you cant tell me
im 99% sure im wrongfully banned
9999999%
what i need to do if i went with my friend to oil grain and in the same time the server restarted?
Ohh ok, someone told me couple days ago that i should talk with an admin if the ban is unjustified and your unban appeal would be denied
We are unable to disclose the specifics about your ban.
Keeping the proof and specifics within the admin team is the best way to do it. This way it prevents banned people from knowing what to avoid doing in the future.
then when i reconnetcted i was killed by myself
Just to check if im correct but playing with an hacker is wipe long ban right (7days) ?
im pretty sure the scientists re spawned and killed you after the restart
If you connect it should say when you will be unbanned
It says nothing currently
i hided in a cabin
It only says disconnected: Playing with hacker
if you are in the cabin with the crates then yes it kills you
This should change after your appeal has been dealt with
But generally it would be a 7 day ban
EU medium rust plus is still not working...
I'll forward this to the correct party, and it will most likely be fixed fairly soon (today) but could take a tad bit longer, rest assured it has been noted and will be looked into and resolved
Avoiding a ban is so easy though?
Dont cheat in the first place... its a fool proof plan
i kinda need it to turn turrets on and off
just leave them on lol
you do know to auth you need to turn them off :p
dont auth
let them shoot you too...
lol cheating pigs eu med, fun
where can i report someone?
!ticket
It wont be an instant fix, and if you dm me ill try to keep you updated (ex. let you know when it is fixed), for now to turn them off the best I can say is either to unwire them from the electrical branch/splitter, sneak behind the turret and unwire it that way, or to try to turn the switch off
Hey, @timid junco
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @fickle agate
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
xd
can u hop on Waiting for support ?? ill help u
ight
Hi we need support
hi its been a few minutes and i notice the server still sint up
the nature of the problem is that its down
We are aware, Please be patient 
7 days
how long does it take you to look at my ticket? btw im asking kindly ♥
The admins will look into asap
k thanks
EU main should be up
Feel free to dm me the ticket ID if you havent got a response yet
I got a Rust bot message saying rust drops are happening again, is this legit or is it another scam bot?
Scam
Can you send me their @ ?
@near halo Bot
not that one
just facepunch bot
am i allowed to send a pic of the message?
There are currently no users in this Discord with the name Facepunch or Facepunch Bot (except for the guy you tagged)
Yeah sure
Can you click their name and see mutual servers please?
no servers in common
Then they have already been banned from whatever server they were doing this from 🙂
Ok thx
!cancel
Hey, @bright hatch
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
Can i talk with an admin, i think i got permanently banned by playing without a real reason
Hey, @tough crane
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I have allready done that
excuse me, please tell me why I was banned ??
Now be patient please, appeals can take 1-3 business days to get an answer.
try reconnect to the server, it should tell u
Today our team member got a nuclear van. So we searched all the team members' computers through a famous person, and it was proven that the team members were not nuclear. So we'd like to talk about it. I think I was innocent and I got a van.
what?
???

this is the point I stood at home did nothing and watch the ban
did stacksize change on US 3x no bp?
I installed the program on a team member's computer to check all files and all history. You can check even the deleted file. But even if I checked all the files, the hacking files didn't come out.
rockets stack to 6 and before it was 30 and ammo was 1.2k now its 256
Today our team member got a nuclear van. So we searched all the team members' computers through a famous person, and it was proven that the team members were not hacking. So we'd like to talk about it. I think I was innocent and I got a van.
!appeal
Hey, @tribal lance
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
how do i look at what my ticket number was i dont remember it
I'd like to talk to the admin.
why did you guys change the stack sizes and maybe other things on US 3x NO BP, it was fine as is what happened
I've already appealed. But there's no answer.
Give it up to 3 days please.
We are unfairly unable to do the server with nearly 50 people. I'd like to talk to you as soon as possible.
tf u on about
it says i need to hit f1 to view my ticket in the player console i dont know where its located there
what is tf?
what is tf?
the fk
are you using translator?
yes. So I don't know abbreviated words.
Just wait 1-3 business days for your appeal to be processed by admin
Please let me talk to you. 50 people were in a van, so I couldn't do Rust, and it's so frustrating not to be able to talk to them.
I'm not an admin so, but feel free to join the "Wating for support" Channel
Is there anyone in this association who can give me a real reason why i was permanently banned, I played with 5 random guys for like few hours and some of them were ban evading, I have never played with hackers or cheaters in the past or anything like that I dont think my ban should be permanent
!appeal
Hey, @tough crane
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Someone told me that playing with hacker 3 times should be permanent ban but this was my first time
I have allready made an appeal
It was denied without a real reason
@tough crane Your reason is playing with a hacker as it displays when it kicks you out of the server as well as you just said.
I played with 5 random guys for like few hours and some of them were ban evading
You just confessed you played with a team that ended up getting banned for ban evasion. Your appeal was denied and that is the final decision. However i have told the admin that banned you that you are trying to reach him.
Like idc if im not getting unbanned i just want to know why i was permanently banned
Someone told me that playing with hacker 3 times should be permanent ban but this was my first time
Who told you this?
Unfortunately not iam busy atm and can't join voice support. However as i said i have told the admin that banned you that you are trying to reach him.
Yo thanks
Ok
can i waiting in support next him?
I was banned to hacking but I don't use cheat. I want to know why I was banned
I want to talking with manager
!appeal
Hey, @inland tartan
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
yo, i've had my kit pvp removed from me or smth?
A member of my team experienced the same thing. Talking to moderators/administrators will not help -- They cannot provide you with any evidence of why you were banned, claiming that it is 'confidential'. It is completely outrageous.
trying to do it in game and it aint working, it was working fine about an hour ago?
W O W
!vipissue
Hey, @near halo
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
You can use it every 2 hours, if you used it for an hour ago you should have one more hour before you can use it again
yea but it comes up with this message, i know how the kit works
I want to solve our team's injustice. It's so unfair that I ate a van even though I didn't use a nuclear weapon. I want to prove and talk about this.
u do /kit pvp and it should work
normally if i couldnt redeem it, wouldnt it come up with the part where its like "Try again in "(time)"
if i actually owned the kit?
yeah
That would be the best way to look into this issue
dm luke
I've provided all the assistance I can, for VIP related issues you should really dm luke
yea
i have, but im gonna wait an hour or so when i can actually redeem it
and see if it works
because its not coming up with the try again message xd
<@&810974788843208735>
💰 Luke 💰
I want to talking about this. I was banned. They say I'm hacker. but I didn't use cheat. and you denied.
so I don't know how to appeal anymore
There is no way to change their mind -- They have decided that you are cheating, and they are very stubborn.
If ur appeal got denied, its a final decision and u wont get unbanned. Sorry u cant appeal again.
How am I supposed to explain it if You don't tell me why you thought I was hacker?
It's clear that our team didn't So it's so unfair to eat a van. But I can't talk about this. Is there any way I can talk to you?
My team members and Korean celebrities have already inspected my computer. But the cheats didn't come out.
if you dont need support please move to #general appeal decisions are final
My appeal just got denied for a playing with hacker ban, when all we had done was add him to the group because he was helping us hit a wood ceiling on a base and we didn't want to kill him later on as he had helped us. However in no way was he playing with us and we get banned because he was supposedly cheating. Can i know why my appeal was denied?
I’m sure the admins would of reviewed who has the code locks on your base
Well then they would see he doesn't have them
i cannot speak on your ban, just know that the appeal was denied, have a good day
Where can I read the TOS?
FacePunch?
Rustoria
него#9996 wants to be unbanned from the discord server
Can find them on our website @tough robin
Well, we follow the FacePunch ToS https://rust.facepunch.com/legal/tos
Rust’s world is harsh. The environment is not kind. Bears and wolves will chase and kill you. Falling from a height will kill you. Being exposed to radiation for an extended period will kill you. Starving will kill you. Being cold will kill you. Other players can find you, kill you, and take your stuff. Fortunately for you, you can kill others a...
Unless you are talking about VIP
I have a question, what if I wrote an appeal for playing with a cheter and it was denied and "cheater" was unbanned
Wait... a 'cheater' got unbanned?!
They got banned in rust for 3 days and unbanned
Hi! I was banned for nothing... I don't understand what happened. i wait line for 4 hours.... when I went into the game was immediately banned... please help
I wrote an appeal but was refused
rustopia eu main
Banned hacking
i never use any hack programs
this is not Rustopia
If a German celebrity examines my computer, can I prove my innocence? Can't Admin look into my computer?
sorry rustoria eu main
If ur appeal got denied, then its a final decision, im sorry.
Any player that is removed by EAC on our servers, whether temporarily or not, also risks the removal of their team. Though this is normally temporary, you may still have to wait out the specified ban time.
Taking into consideration the fact that they were unwilling to review evidence that we offered to provide against their claims, I doubt they would be bothered to look through your computer.
!appeal
Hey, @violet solstice
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Then please look into my computer.
So if I wait i got unbanned for cheter assocation automaticly?
this is your last warning
!appeal
Hey, @violet solstice
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@stray marsh but how could he be banned if he didn't even play on the server?
#general i wont say it again
I just want to know exactly why I got the van and explain it. It is even more unfair that when our team investigated the team member's computer, there was no evidence of hack progra. Why don't we have a conversation?
1
Our team is really innocent. Can you at least check it out? Our team member was wrong to appeal. Our team can't even appeal anymore. I just want to talk to you.
The appeal got denied, its a final decision, im sorry. Move to #general since u dont need more help.
!appeal
Hey, @plucky scaffold
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Ok
@brisk bluff My friend posted a meme about a virus and he got banned
?appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@brisk bluff my friend says it got denied
Then its a final decision, and he will remain banned.
hey if i get temp banned do they end on wipe
I got banned for no reason please help.
It should give you a reason when you try to connect to the server again.
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
As jeppess said, the server always gives a reason for the ban.
yo i got a question if u get temp banned for teaming do u get unbanned on wipe
Depends. But most of the time, yes.
oh it says i get unbanned in an hour and 30
when i got banned for teaming
server wiped 30 mins ago
normally, when u get kicked out of the server it will say the reason and the time
i got banned for countering a raid
well my friends were pming me to counter
and they counted it as teaming
Did you read the rules on the start of the wipe? @near halo
where can i find them?
u need to accept them at every start of the wipe

thats rude
i need a ban appeal
!appeal
Hey, @grave pier
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
why has my appeal been denied? i have never hacked in my life lmao
if u got denied, its a final decision then, u will remain banned. Have a good day.
shitty admins if you think im hacking lemme speak to yo manager
You're welcome to DM the management team if you feel like you need further help.
@echo venture slide in a call with me ill show you all my files
Most staff do not have pings enabled here as hundreds of people do this every day. DMs mate.
Feel free to message @balmy cypress , he is a manager
@misty scroll Please respond to my DM.
I was not told to message Luke. I messaged Schaadt Yesterday and have not received a response.
Yeah, what happen ?? How can i help u ?
I was told that an unlink request takes about 3-5 business days, but mine has been up for nearly a week and a half. Just wondering if mine was missed or something?
Whats your steamid @earnest patio
Its unlinked now
Much love
Sorry for the long wait!
No problem, I was told to have patience I was just worried it got missed is all!
when i logged in today i said i died to myself i dont know if that is a glitch
@fervent swallow ill be there in a sec
Hey, @fervent swallow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!appeal @fervent swallow
yo any admin please can u check ticket 332
x10 rustoria
eu
bro these guys are just roaming around killing everyone please check them out they ddraining our kits
it may be a couple of minutes before an admin checks your ticket depending on the amount of tickets coming in, please give them time 🙂 @tiny sage
They should respond once they have looked the ticket over 🙂
thanks
Happy to help 🙂
Yo i need help
it wont let me join 5x it says im banned and its telling me to apeal and i permed over teaming?
/apeal
/appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
am i perm banned for exceeding group limit?
how long does it take for a ban appeal to be prossesed ? anyone know
1-3 days
jeeezzzz
I go into the site and it just gets me to make a new ban appeal, does that mean my unban didnt go thru?
