#support

1 messages · Page 1472 of 1

mental leaf
#

Yeah

raven mist
#

U are bauhzly ingame?

hazy bobcat
#

no

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lefg

near halo
raven mist
#

Well your friend is bauhzly

hazy bobcat
#

why did bauhzly get banned

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temp ban is not an actual ban

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he got mass reported because that team is ass

raven mist
#

He got temp gamebanned PepeShrug

hazy bobcat
#

he legit has the clip of him raping those kids

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lmao

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mass reporting shouldnt be a thing

mental leaf
raven mist
#

He didnt get banned by 'mass reporting' simply because he got gamebanned while player on our server

hazy bobcat
#

i shouldnt be banned tho

near halo
#

@raven mist Ive submitted my appeal, any possibility of a speedy review? We were in the middle of playing wipe

hazy bobcat
#

and bauhzly is not my friend

#

hes a random we recruited

neat pumice
marble mantleBOT
#

Hey, @hazy bobcat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

raven mist
#

^

hazy bobcat
#

it says im not banned

#

i cant even appeal

near halo
#

Any idea of a realistic time frame? @raven mist

junior reef
#

submitted mine as well

mental leaf
ivory delta
#

anyone having issues with the speaker plugin on main server being stuck only on rust radio

hazy bobcat
#

im not appealing, i should be unbanned

#

fix ur website

neat pumice
hazy bobcat
#

its not letting me

junior reef
#

so how long is the ban aswell?

neat pumice
#

The time frame for the system to update is 10-15 minutes

near halo
#

Time frame for an appeal review

ivory delta
#

@neat pumice could you check the plugins for speakers and music ?

neat pumice
neat pumice
near halo
#

1-3 business days is what it says, is that realistic?

ivory delta
#

thanks @neat pumice just submitted it

near halo
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Jesus

#

So we get banned on wipe for practically no reason and yet we are unable to continue playing the wipe purely because of the fact that the appeal will take 1-3 days?

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We all have bought VIP

hazy bobcat
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i cant appeal

limber valve
#

well

#

ggs wipe over

mental leaf
hazy bobcat
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i cant even appeal

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its been 20 min

mental leaf
#

Please be patient

limber valve
#

^1-3 days*

hazy bobcat
#

lol

limber valve
#

yuhhh

spice maple
#

/ticket

marble mantleBOT
#

Hey, @spice maple

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

earnest dew
#

Probably a dumb question, but could I get the reason/time on my ban? I'm pretty new to the game and haven't played the server last 2ish days and was wondering

#

I did appeal though, just curious as to the exact reason & when the offence happened

burnt storm
#

.ticket

opaque palm
#

Hi so I put in an appeal 4-5 days ago and I was wondering how long it takes?

opaque palm
near halo
#

I'm sorry, I am not an adminstrator. Nor did I have a hand in your ban.

opaque palm
#

Im just appealing my perm mute PepeShrug

ivory crow
#

Hello, i want to know how i verify myself so i can play verified in rustoria training grounds server?

marble mantleBOT
#

Hey, @ivory crow

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

pulsar yew
#

.ticket

gloomy river
#

how do i cancel my subscription

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i didnt mean to make it a subscription

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i bought it last month and i think it just updated or something

ancient pulsar
#

he can help with all of that

simple lark
#

cheater

marble mantleBOT
#

Hey, @simple lark

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

coarse ember
#

hello i need support

ancient pulsar
frosty bloom
#

the high performance EU medium crashed ( again )

whole turret
#

So uhm what happend to eu medium

coarse ember
# ancient pulsar what up

ok let me explain, we wanted to play on the rustoria servers, to avoid the queue we decided to buy the vip, by mistake yesterday my brother bought the vip for the rusotira.co EU Main server, but it was not that, we wanted to buy the vip for the rustoria.co EU Medium, could you help me to change the vip, we just bought it but it was the wrong server

marble mantleBOT
#

Hey, @coarse ember

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

trail imp
#

anyone available for help?

sharp vine
trail imp
#

i was banned for ban evation even tho the ban was 150 days ago?

west osprey
trail imp
#

oh ok idk thanks

trail imp
#

iv been playing without it getting kicked for like 30 days now so i was confused XD

#

thanks tho

west osprey
trail imp
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ok cool will i need to appeal after 180 days or will it just happen?

frosty bloom
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EU medium dead for ever?

lone timber
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Yeah EU medium still down

raven mist
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We're aware

lone timber
#

You got an eta

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Because if it is going to be a while I might save my fingers and stop trying to press reconnect

trail imp
ancient pulsar
#

generally they r within 30 mins

lone timber
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thats fine

#

thanks

rancid furnace
#

My teammate is having troubles with the rustoria 3x no bps server. He cannot see kill feed, he cannot use the ticket system properly, the things we see he cannot. He cannot see the set home feature or anything to do with the mods on the server

tacit current
marble mantleBOT
neat pumice
outer gulch
#

theres a cheater on the 10x rust eu server

wispy loom
marble mantleBOT
#

Hey, @outer gulch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

My team, consisting of 8 people, were all banned for association on NA Medium around 2 hours ago and I really don't believe the bans were even remotely justified. Every single member on my team had purchased VIP prior to wipe with the intent of playing the first 3-4 days before likely quitting. Now, with all of us banned without a chance of our appeal being reviewed in less than 1-3 days, it is practically guaranteed that our wipe will be ruined. Had any of us known that we would be banned without proper cause mid-wipe, not one of us would have thought twice about spending $10 on your servers. Is there any possibility that we could receive accelerated reviews of our appeals? If not, how exactly can I go about getting my money refunded?

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

Seriously, can you not read what I said???

outer gulch
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@wispy loom i cant spell there name in the ticket as they have symbols in there name

tough bane
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One second

near halo
#

Jesus

wispy loom
#

Otherwise you can copy it in battlemetrics

tough bane
# near halo Jesus

Oh and yeah I read it. Its not up to us. You need to create an appeal there.

outer gulch
#

i took a pic of there mame

wispy loom
#

You can find his name and copy it

near halo
#

I already submitted an appeal. If you actually did read my message, you clearly didn't comprehend it.

marble mantleBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

wispy loom
#

Regarding refunds of VIP contact Luke

near halo
#

Great moderation team

#

Just let an admin respond I guess

rancid furnace
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will do

tough bane
# near halo Great moderation team

Sorry and yes I can understand your frustration. But we Chatmods can not give you any feedback on that topic. As @wispy loom already wrote: Please get in touch with @balmy cypress. Thank you

outer gulch
#

i have his steam profile

near halo
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What is the issue?

wispy loom
outer gulch
#

i have

near halo
# near halo ^

If you want a refund you need to contact @balmy cypress, As for your appeal if you DM me we can talk a little more. And please try be polite to our staff, They try their absolute best to offer support to players.

rancid furnace
near halo
#

@near halo I was simply frustrated, sorry.

#

Its okay, We understand it can be frustrating ThumbsUporia

unreal knoll
#

Me and my teammate had added a guy, IGN: UNIVERSAL, into our team because he was helping us raid a wood base with swords and hadn't removed him yet, turns out he was hacking and we got banned because of it. We hadn't actually been playing with him and he did not know any of our codes. Teammate: @near halo

marble mantleBOT
#

Hey, @unreal knoll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

unreal knoll
#

Yeah just did just wanted to put it on here as well because we want to get back playing again. Thanks though

golden zinc
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i forgot that i cant say boys in polish beacuse its abusive/rasist for some reason sorry im dumb can i get unbanned again eh i dont know how to replace this word with other one 76561198067201856 can i get unbanned again? ;-;

marble mantleBOT
#

Hey, @golden zinc

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

is there any chance of getting unbanned in under a day?

golden zinc
#

yeah i know but half of my ban will expire cuz i need to wait to get banned in ur system ;/

wispy loom
near halo
#

thank you

#

yoooo

#

yesterday i was talking about a racist yelling n word outside my bases

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i just onlined them

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fucking racists

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ez loot

wispy loom
#

Did you make a ticket regarding the racism that took place?

valid vapor
#

currently waiting for support

red wagon
#

i need support plz

frosty bloom
#

Eu medium crashed again on it's best performance hardware

lone timber
forest wave
#

Yep. It crashed AGAIN

frosty bloom
#

imaging paying vip for this 😮

meager grove
#

76561198974728690 i got banned from the solo duo trio server 5x i was in my neighboors base chatting then i said yall wanna online raid youre neighbors then i remember the group max size was 3 then i told them nevermind there is a team limit so i left and while i was running away from there base i got banned

#

!appeal

marble mantleBOT
#

Hey, @meager grove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

red wagon
#

how long does it take for support

near halo
#

I'll be with you shortly 🙂

red wagon
#

ok thanks

frosty bloom
#

can support mail my mother saying the server is more down then up so it is not counting for my hours playing 😄

valid vapor
#

tooliedupjustin,Capoオダイand me (Ryuu) were getting raided by the BT clan, shrimpy, lilterror12 and skys, So our base has 4-5 floors and our loot room/tc room is on the first. The raiders broke thru the second and third floor with a view to the ladder hatch leading into our loot room, they never made it into the base but they were in our compound we managed to kill them when our neighbor decided to counter his name is ozzi we never saw him cause we were inside the whole time and the BT killed him everytime he even got close, i want to know how the raiders getting countered is considered teaming we never even got to lay eyes on ozzi because we were stuck in out base

#

i put in a appeal but my message was too long so i'm sending it here

trim glacier
#

was the stacks and stuff suppose to be changed on the 3x no bps us?

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

!appeal @crimson fox

marble mantleBOT
#

Hey, @crimson fox

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

crimson fox
#

admin please move me in support please huge issue been playing all day thank you if you are available

cyan shale
#

good server btw

#

first i die to red afk

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then i get logged off full ak in middle of grub central

#

thanks rustoria xoxo

#

fix your shit

exotic sequoia
#

YEA

echo venture
#

We’re sorry for the issues guys but this sort of stuff is to be expected when we always push the highest overclocks possible on CPUs. Consumer CPUs don’t last very long when we OC them to the max, this CPU is over 2 years old

near halo
#

love you ryan

echo venture
#

We’re tuning our OC now and trying to identify the conditions causing the crashes

heady storm
#

i bought vip so Eu medium can just shut down twice wtf is this i better either get a refund or this week doesnt count

frosty bloom
#

why would you want to oc the cpu, just upgrade it

#

@heady storm get use to it :p

valid vapor
#

tooliedupjustin,Capoオダイand me (Ryuu) were getting raided by the BT clan, shrimpy, lilterror12 and skys, So our base has 4-5 floors and our loot room/tc room is on the first. The raiders broke thru the second and third floor with a view to the ladder hatch leading into our loot room, they never made it into the base but they were in our compound we managed to kill them when our neighbor decided to counter his name is ozzi we never saw him cause we were inside the whole time and the BT killed him everytime he even got close, i want to know how the raiders getting countered is considered teaming we never even got to lay eyes on ozzi because we were stuck in out base

spare widget
#

@valid vapor Can you join Waiting for Support?

rigid swan
#

submitted a ticket for small, pls to it. cheater ruining wipe

near crescent
#

some guy is griefing in outpost i am stuck between a horse and a recycler on rustoria small in outpost could an admin somehow kick the kid not ban or come and tell him that he can get kicked for griefing in outpost

near crescent
#

this is actually terrible ive been here for 30 minutes

wispy loom
near halo
#

I get banned for cheats despite the fact that I have not played this server even once

#

what can i do

pure jolt
#

I need an admin

spare widget
near halo
sinful brook
#

Someone is blatant cheating on Rustoria US Main

knotty talon
marble mantleBOT
#

Hey, @sinful brook

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sinful brook
#

thank you

spare widget
#

@near halo Looking into it now blobthumbsup

pure jolt
#

Zen Zen this homie is cheating his taint off

spare widget
#

@pure jolt Always best to do "/ticket add (your report with details)" in-game while not calling anything out in chat

pure jolt
#

i know but i accidentally made like 5 tickets trying to put my video link

whole sigil
#

i still havent received my in game rewards for boosting the server

blazing rock
#

Yo

#

I just got banned for no reason

wispy dirge
near halo
blazing rock
#

I was playing with a trio only and I get banned for exceeding limit

#

I played for like a hour and we weren't nice to anyone and I get off and I'm back on and I get banned

marble mantleBOT
#

Hey, @whole sigil

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

whole sigil
#

even when i /auth nothing happens

normal spire
#

!report

marble mantleBOT
#

Hey, @normal spire

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

blazing rock
#

5x trio

hushed kraken
#

!appeal @fleet egret @cursive kiln

marble mantleBOT
#

Hey, @fleet egret

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

fleet egret
#

maddog

hushed kraken
#

yes

fleet egret
#

do we have to ride in german oder englisch

#

or

near halo
# blazing rock 5x trio

Ask your teammates if they roatated teammstes or authed one too mamy people. Sorry. Best I can do is to offer you to appeal.

#

!appeal @blazing rock

marble mantleBOT
#

Hey, @blazing rock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

blazing rock
#

I have already

near halo
#

Alright.

blazing rock
#

I had nothing to do with them doing it if they did

#

So will I still be banned

near halo
#

Unfortunately, you were on their team, you are associated, even if the case is not by choice.

#

Luckily, wipe is tomorrow for SDT 5x US.

blazing rock
#

So can I be unbanned or no

#

I play on zues 5x As Well

#

Can I just be banned on the trio one and not the zues

near halo
#

I am not an administrator, and as such, I cannot answer your question.

If you sent in your appeal, it will be answered in between 1-3 business days.

#

I simply provide advice to those who come.

blazing rock
#

Ok thanks

snow hornet
#

/ticket add i got a 1 hour ban for telling my teammate to fik off

marble mantleBOT
#

Hey, @snow hornet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

snow hornet
#

someone help mee

wispy dirge
wispy dirge
#

?ticket

marble mantleBOT
#

Hey, @ivory delta

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wispy dirge
#

@ivory delta please record and link it to the ticket.

ivory delta
#

doing it now but this is insane

#

admin is spider climbing the towr get over here o my god

brisk bluff
#

Make a ticket please : )

snow hornet
#

Server's fucking auto chat filter is so fucking dumb I just got banned then I get raided ffs why is that shit a thing

stray marsh
amber kite
#

Hi, I joined my neighbors group to avoid friendly fire and he got banned for hacking literally 10 minutes after I joined him... Didn't know he was hacking or cheating or whatever.. and I keep getting kicked now and cannot submit a ticket. Is there anything i can do? I've been VIP for months now with no incidents

marble mantleBOT
#

Hey, @amber kite

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

amber kite
#

thanks Flash!

neon coyote
#

/appeal

marble mantleBOT
#

Hey, @neon coyote

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

/ticket how long does a "take a break" kickban last?

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

nova cloak
#

/ticket why server ban me and tell me to come to discord

marble mantleBOT
#

Hey, @nova cloak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

devout path
#

/ticket

marble mantleBOT
#

Hey, @devout path

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

median monolith
#

help

urban canyon
#

im still not unbanned

hollow geode
#

@echo venture

near halo
inland tartan
#

/ticket

marble mantleBOT
#

Hey, @inland tartan

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

Please delete this link.

inland tartan
#

I've never used a cheat, so I don't know why I was banned. Tell me why you banned me please

hollow geode
exotic thistle
#

then i guess they won't discuss it further :/

hollow geode
#

because you are fucking cocksuckers who can't figure it out

#

different computers, other ip

#

easier to ban

tribal lance
#

/ticket Hello, I was on the server today, and one of my team members got a van for using a hacking program, so our team became a van. But we've never really used a hacking. Can you check it out?

marble mantleBOT
#

Hey, @tribal lance

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

oak kestrel
exotic thistle
exotic thistle
oak kestrel
#

YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED

#

What's the meaning of this

dusk oyster
#

It means you will not be getting unban.

oak kestrel
#

But why not appeal

untold compass
#

Good day, dear management of my favorite project, please tell me what is the problem with dynamic IP, if I live with the intruder(hacker) on the same street, thanks

exotic thistle
#

please report him via /ticket add <yourmessage> , admins would have a look into it!

#

i deleted your message in case, cheaters can see and avoid through publishing their steamids

hollow ginkgo
#

i deleted it same time then ig

#

oh ok

exotic thistle
#

please, it doesent matter if he is online or offline , you can use /ticket add <his steamid and your message>

hollow ginkgo
#

im offline -_- not him

exotic thistle
#

than ill suggest you to do that while u was online or when you will be.

hollow ginkgo
#

can u go do it

#

u almost at 24 hrs pleaseeee

near halo
#

????

oak kestrel
#

Why can't I appeal

#

There are no cheaters in our team

near halo
oak kestrel
#

None of us was banned, and the only teammate was banned

exotic thistle
tribal lance
#

Our team really didn't use hacking program. I'd like to know more about why the van was taken.

oak kestrel
#

Who is the cheater on our team

#

This is the banned man on our team

marble mantleBOT
#

Hey, @tribal lance

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

oak kestrel
#

Re entering the server and changing its name is blocked

near halo
#

Can you guys restart Toria US Main its really laggy rn

valid meteor
#

vpn ban

#

YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

#

this

oak kestrel
#

me too

near halo
#

hello bro u i got come to dc

#

@stray marsh

#

My teammember got vpn ban

stray marsh
humble vessel
#

So my friend just got banned for ban evasion, without having any bans on his 2 accounts... And when he typed he doesnt have any bans, he got denied in the appeal

stray marsh
humble vessel
#

What does he need to do then

near halo
#

@stray marsh im in waiting

#

No one in here

upbeat swan
#

@stray marsh can you help me with my account

mental musk
#

lobby music intensifys

marble mantleBOT
#

Hey, @upbeat swan

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

elder spire
#

@stray marsh

#

I've got a slip ban. Can you check it for me

#

@zealous kettle

#

Plz help me

#

Can you tell me why this is happening

stray marsh
#

Do not @ staff please

stray marsh
marble mantleBOT
#

Hey, @elder spire

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

@stray marsh
76561199114417571

#

help me

#

@stray marsh

hushed finch
near halo
#

Come to discord

#

I dont know what happen

#

76561199114417571

dusk oyster
#

Kerry are you using better discord?

near halo
#

S

dusk oyster
#

Just curious

near halo
#

@hushed finch

dusk oyster
near halo
#

I need an admin asap

stray marsh
near halo
#

Can I talk to someone in a voice channel?

#

a

exotic thistle
#

ill see if theres anything i can do for you!

safe spear
#

@exotic thistle

#

do u have a min in the voice channel

exotic thistle
steep sluice
#

fly hacker on main

#

killing us with p2 in our compound bruh thats so fucked

near halo
marble mantleBOT
#

Hey, @steep sluice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

steep sluice
#

I did but we just lost a fuck ton of raid loot

near halo
#

I'm sorry but your just going to have to wait patiently for an administrator to review the ticket

steep sluice
#

man thats so fucked

storm night
#

lol he just gets all the fucking raid loot with a p2

#

HES AT OUR BASE

steep sluice
#

bro hes legit flying around what the fuck

#

he jsut got fly hacked but depoed our loot

near halo
#

I understand your frustration, but please be patient for an admin to review the ticket

steep sluice
dusk oyster
#

he got flykicked after he killed ur friend lol

steep sluice
#

yea he had already been in our compound and got out with an inventory of raid loot

#

its probably the people we just raided angry

steep sluice
#

and my loot?

hushed finch
#

We do not interfere in-game and refund loot unfortunately.

molten kiln
#

One79 cheating on us med

near halo
marble mantleBOT
#

Hey, @molten kiln

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

long delta
#

I've been banned from the server. I have submitted an unban request, how long will it take to unban me.

near halo
long delta
#

I am not a cheater.

#

oh my god

#

my base maybe miss

near halo
#

on sever restart me and my friend died in red room and no outher card on oil

#

/s How to use

exotic thistle
pallid blaze
#

<@&274971100184576010> i have dms off for every server but if are gunna respond to this pls dm me. theres a guy who got banned a month ago for doxxing me in rust chat and it was a perm ban. i had to get him unbanned because he was threatening me with knowing my address but i moved and now he doesnt know it. is there any chance i can get him banned for still doxxing me in servers and for the time he did before. dm me. thanks

#

chunky monkey and an old admin that isnt an admin on here have the proof of the first doxxing incident

safe spear
#

@exotic thistle yo

exotic thistle
safe spear
#

i cant send the appear cuz im not banned

#

what can i do if i want to do so

exotic thistle
#

you dont have to do an appeal.

safe spear
#

ya but my teammates 😦

exotic thistle
safe spear
#

nvm i can get my teammates who got banned

#

to send it

#

cya mate

exotic thistle
#

ya that would be better 🙂

#

cya and good luck!

safe spear
#

aye

#

u2

red wagon
#

Why it take so long for y’all to respond to my appeal

exotic thistle
red wagon
#

Like uhhh

#

5 hours ago but I was waiting in a call for like 6 hours and never got dragged

exotic thistle
#

it takes 1-3 business days to be answered an ban appeal!

near halo
#

!rewards @summer valve

marble mantleBOT
#

Hey, @summer valve

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

exotic thistle
#

but that doesent mean you cant get answered earlier @red wagon

red wagon
#

So like can u tell me how long I’m banned for

exotic thistle
#

i am just an chad mod with limited acces, but tell me for what did you got banned?

red wagon
#

I got banned for supposedly exceeding team limit but I never have

exotic thistle
red wagon
#

Ok thanks and your cracked I just watched your rust pvp video

compact parcel
#

!vipissues @rain hearth

marble mantleBOT
#

Hey, @rain hearth

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

storm night
#

Can u guys spawn attack heli on main us

#

It’s been 4 hours

near halo
#

why

wispy dirge
frosty bloom
#

rustplus not working on EU medium?

steep sluice
#

What does it mean if someone gets kickbanned for reason (take a break)

lilac nova
sharp junco
#

where is the rustoria us main server hosted at

tough crane
#

I need an admin

hallow stump
marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

dusk oyster
tough crane
dusk oyster
#

im currently not on a device i can talk on are you able to type it

uncut tusk
#

sup team

#

any cummers?

#

CHAT MODS MEATING IN 15

pearl brook
#

SHID AND FARD

uncut tusk
#

NO MEE MEES IN SUPPORT

pearl brook
#

What a no funner

#

we got a loser in da chat

#

Free Nicolas

#

BEPIS CONTROLS SUPPORT

wispy dirge
#

Unless you need support, please move to #general

pearl brook
#

can nic have an unban, ill scatter

#

we shall take our mee mees to general

wispy dirge
pearl brook
#

his pronouns are he/him but ok

#

really need to have a sensitivity meeting about this

#

Bull River, I aint done witchu

#

Lets settle this like men

wispy dirge
#

Unless you need support, please move to #general

pearl brook
#

@wispy dirge, UKN for unban???

sharp junco
wispy dirge
dusk oyster
#

i dont even know were its hosted anyway xD

mental leaf
exotic thistle
sharp junco
dusk oyster
#

if you dont have a problem please move to #general

sharp junco
#

nah im gonna assume its new york

strange gate
#

can you move me guys?

dusk oyster
#

what do you need help with.

swift crane
#

when will ik my ban appeal has been answered

wispy dirge
swift crane
#

ah ok

#

when will it be answered

wispy dirge
#

Usually within 1-3 buisness days.

frosty bloom
#

Rust plus not working on EU medium?

ivory pecan
timid junco
frosty bloom
#

yes

dreamy jewel
timid junco
#

Did the support go on strike?

thorn hazel
#

Banned: playing with hacker, This is a permanent ban on entry?

exotic thistle
#

@timid junco i moved you since you was "waiting for support vc" but you was AFK , so let me know when you back and need anything help with!

exotic thistle
timid junco
#

sorry mate, made breakfast

round matrix
#

Do you still keep points even going into force wipe??

azure axle
raven bison
#

?

#

steamid?

azure axle
#

7656119914106878

#

when i try connect to rustoria ukn i get kicked it says no reason given

raven bison
#

try now?

azure axle
#

loading in

azure axle
#

works now thx

timid junco
#

All servers (with points) on Rust FULLY wipe points

round matrix
timid junco
tiny sage
#

hi is the re any admin on i need help with something

dusk oyster
#

what do you need help with

tiny sage
#

when i try linking my acc

#

my discord acc to rustoria

#

it says its already in use

#

but its not

dusk oyster
#

do you know the account linked?

tiny sage
#

yeah i know the discord account its the one im using now

dusk oyster
#

the one thats currently saying is linked?

tiny sage
#

yes

dusk oyster
#

you sure you didnt do it at a previous point?

tiny sage
#

nope

dusk oyster
#

i can get it unlinked if you want but it might take a couple hours

tiny sage
#

yes i dont mind that

#

please do that

dusk oyster
#

aight can you please dm me your steam id

tiny sage
#

ok one sec

south karma
#

ADMIN ABUSE I JUST GOT MUTED WHEN I WAS MUTED ALREADY

#

HELP!!!!! which admin banned me

marble mantleBOT
#

Hey, @south karma

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

south karma
#

HELP ADMIN ABUSE

dusk oyster
#

please fillout the mute appeal above

south karma
#

i did 1-3 days what a joke

blazing smelt
#

Rustoria admins are racists

mental leaf
blazing smelt
#

Without a doubt, yes

#

I am banned for having people guess my country, they got muted because they said Pakistan, I got banned for racism. So if I was from any other country in the world, that wouldn't be racism. Weird, seems like you're just sensoring mention of ONE country, that's racism. Nazis.

half bronze
#

Can i get help with Disconnected "Come to Discord" What i can do?

mental leaf
lilac nova
blazing smelt
#

It's not baiting racism, it's literally a country. What is racist is banning mention of a country

#

And I was not muted, I was perm banned

blazing smelt
#

Yeah but literally anyone who spends a second thinking about it knows that banning the mention of only one country in game is racist

#

I'm from Saudi? No problem. But Pakistan? No, you can't say that in rustoria servers

#

And my appeal was denied so I'm fucked. I can't play with any of my friends

#

No worries

#

There is no further escalation or communication process is there? I would think if I talked to someone k could explain the situation... I really don't think I'm in the wrong here

timid junco
#

!appeal

marble mantleBOT
#

Hey, @timid junco

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

timid junco
#

or if that doesnt satisfy you, please click at the top left, go to the bottom and hit the bright red button that says "Leave Server"

lilac nova
#

his appeal got denied

timid junco
#

Dont think berating the staff will help

half bronze
#

!Appeal

marble mantleBOT
#

Hey, @half bronze

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

blazing smelt
#

domnating is a nobody lol, another mod fanboy pretending to be an mod because his life is so sad that he finds purpose in pretending to be a discord mod of all things

timid junco
blazing smelt
#

"Im a nobody but i can help!!!"

#

lol gtfo

timid junco
#

Also for being a nobody... who are you? We have 0 mutuals of all the guys im friends with?

blazing smelt
#

uh, nice?

timid junco
#

Friends with half the clans on Rustoria, Vital, and Affinity?

blazing smelt
#

lmao

timid junco
#

Yet we have literally 0 mutuals?

blazing smelt
#

dude youre not proving your point here

unique dew
#

move to general or dm's if you dont need help

blazing smelt
#

these are all really sad claims to fame

unique dew
#

thanks

distant herald
#

can't link twitch

blazing smelt
#

I do need help, this jerkoff is trying to flex his ego by name dropping clans in rust and pretending to be an admin lmao

distant herald
timid junco
timid junco
#

if that doesnt work, maybe another browser

blazing smelt
#

try turning your computer on and off again!

#

I know big clans on 2 servers!

#

I am not a nobody!!!

timid junco
# distant herald

This is honestly an issue more so on Twitch's end, they use weak api points which like to time-out alot

distant herald
#

Okay bro cheers

timid junco
timid junco
#

cry more

south karma
#

why am i muted again

timid junco
blazing smelt
timid junco
#

Try messaging the chat moderator that muted you @south karma

mental leaf
#

Please move to DMs bois

tacit current
marble mantleBOT
#

Hey, @south karma

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

south karma
#

yup was already muted for 12 hours and during that 12 hour i get another 12 hour HOW??? when i havent typed

#

@tacit current yes let me wait 1-3 days for a 12 hour mute

timid junco
blazing smelt
#

did you mention the country Pakistan? That is apparently racism on this server

south karma
#

nope but whoever did it is abusing the rules

#

nope

unique dew
#

server omz?

south karma
#

us main

timid junco
#

@south karma Sometimes the system can glitch and appear you are muted, it may go away on its own in a few minutes

#

Or potentially you were false auto-muted by a bot via server side

south karma
#

i was muted and during that period i got muted again idk how that works

south karma
#

you guys dont moderate voice chat so there is no possible way for me to get muted again

blazing smelt
#

dom isnt a mod so he has literally 0 idea whats going on, youre wasting your time talking to him

timid junco
south karma
#

thats not what im saying

timid junco
#

You cannot communicate at all on the server for the duration of your mute

timid junco
south karma
#

im saying i was muted again during my mute period, how is that possible if i cant type?

timid junco
mental leaf
#

Yo guys stop this is a support Channel

unique dew
#

last warning move to dm's if you want to have a picky fight

south karma
#

?

#

im here for help!!!

unique dew
#

not you hah

timid junco
blazing smelt
#

180 hours? only on this account? Report dom for ban evasion

timid junco
#

Or you were false auto-banned by a bot

south karma
#

nope it came up on the server chat

timid junco
#

Hmm... just kindly ask an admin if one becomes available, they may be able to help you out by checking logs and getting ahold of whichever chat mod muted you.

#

I suggest Flash or MrBengly, theyre good at what they do, also better overall due to CoC

south karma
#

@compact parcel @hushed finch hello i need assistance help!!!!!!

blazing smelt
#

<@&274971100184576010> is there any step beyond ban appeal, I think if I talked to an actual person I could explain the situation

timid junco
#

Its lowkey annoying asf

timid junco
marble mantleBOT
#

Hey, @south karma

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

timid junco
# dense lynx !ticket

He needs an administrator via discord for his issue mate, he has issues beyond ingame support.

#

As per why I suggested messaging Assistant Administrators

dull tusk
#

RUST + does not work on the EU Medium server!

south karma
#

@dense lynx yes let me wait 1-3 days for a 12 hour mute

#

seems really smart i love this system

blazing smelt
#

omz thats what you get for mentioning pakistan

south karma
#

huh i didnt say anything about pakistan

near halo
#

As stated you can submit a mute appeal, If you have. Please be patient.

south karma
#

yes my bad i will wait 1-3 days to hear back for a 12 hour mute

#

why doesnt this one get banned ????

near halo
#

@fossil igloo

#

help

#

racism

dusk oyster
#

please dont ping hoppel

#

voice chats do not get moderated.

near halo
south karma
#

LOLOLOLOL

near halo
#

I just got banned for no absolute reason? I spammed in chat to get someone named Mefe banned, he was esp'ing and hackign out his ass

#

he killed me and my mate (full armor) with a revolver

#

and we are the ones hacking?

timid junco
#

What did the ban message say?

near halo
#

Disconnected: Hacking

#

we got killed by the biggest hacker who randomly knew where we were

timid junco
#

Can you link me your steam-profile?

near halo
#

and we are the ones getting banned??? ok

#

are you even support bro?

timid junco
#

No, I can check an RCON tool though and check your ban history PepeShrug

#

If you have a VAC or EAC ban within 180 days, you will be permanently banned for evading

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

I have no ban history, was never banned from any server ever

pure escarp
#

there is guy with aim and esp on the x5 server, can someone help? 🙂

near halo
#

and I've been playing Rustoria main forever

timid junco
marble mantleBOT
#

Hey, @pure escarp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tacit current
pure escarp
#

i can make u one

timid junco
pure escarp
#

they are raiding us currently, but he was beaming 3 of us with hs only 😄

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tough bane
#

Schaadt, already did that a couple of times...

near halo
#

@misty scroll I need instant help. There's someone trying to raid us, and I got banned out of nowhere

timid junco
near halo
#

The guy whho's actually hackign and 1v2'd us with a revy while we were full armor didnt get banned

#

I spammed that he should get banned

#

1 minute later = i got banned OKOKOKOKOKOKK

tough bane
#

Please stop messaging in here and create a ticket.

timid junco
#

He doesnt know why he got banned as he claims he isnt cheating

tough bane
#

Then he shall appeal. Already tagged him twice how to do that.

timid junco
#

Well what do you expect from 14 year old kids in a discord server?

#

Gotta tell us atleast 30 times

tough crane
#

Could i talk with an admin

timid junco
#

Chat mods can help with a lot more than you would think

tough crane
#

Yeah allready done that

timid junco
#

Try dming an assistant administrator with a green status

misty scroll
tough crane
near halo
#

@misty scroll ok i sent an appeal

#

can u respond to it asap before i get raided ty

marble mantleBOT
#

Hey, @pure escarp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

misty scroll
dense lynx
#

We get thousands of tickets every day, our admins are doing their best to reply every each one of them please be patient

near halo
#

Can I at least get the reasoning why they think i was hacking

#

i literally died 4 times in a row to a solo with a revy

tough crane
near halo
#

yet im the one hacking

compact parcel
misty scroll
near halo
#

@compact parcel thats bs wth

misty scroll
#

It's really not bs

compact parcel
#

That's the same with nearly every server in rust sally

near halo
#

but I dont even know the reasoning

#

how come you cant tell me

#

im 99% sure im wrongfully banned

#

9999999%

lost iris
#

what i need to do if i went with my friend to oil grain and in the same time the server restarted?

tough crane
#

Ohh ok, someone told me couple days ago that i should talk with an admin if the ban is unjustified and your unban appeal would be denied

misty scroll
# near halo how come you cant tell me

We are unable to disclose the specifics about your ban.
Keeping the proof and specifics within the admin team is the best way to do it. This way it prevents banned people from knowing what to avoid doing in the future.

lost iris
#

then when i reconnetcted i was killed by myself

tough crane
#

Just to check if im correct but playing with an hacker is wipe long ban right (7days) ?

dense lynx
misty scroll
tough crane
#

It says nothing currently

tough crane
#

It only says disconnected: Playing with hacker

dense lynx
misty scroll
#

But generally it would be a 7 day ban

frosty bloom
#

EU medium rust plus is still not working...

compact parcel
timid junco
#

Dont cheat in the first place... its a fool proof plan

frosty bloom
#

i kinda need it to turn turrets on and off

timid junco
frosty bloom
#

you do know to auth you need to turn them off :p

timid junco
#

let them shoot you too...

old bolt
#

lol cheating pigs eu med, fun

fickle agate
#

where can i report someone?

timid junco
#

!ticket

compact parcel
# frosty bloom i kinda need it to turn turrets on and off

It wont be an instant fix, and if you dm me ill try to keep you updated (ex. let you know when it is fixed), for now to turn them off the best I can say is either to unwire them from the electrical branch/splitter, sneak behind the turret and unwire it that way, or to try to turn the switch off

marble mantleBOT
#

Hey, @timid junco

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

compact parcel
marble mantleBOT
#

Hey, @fickle agate

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tropic scroll
#

i need to unlink my discord

#

cuz its my old one and it got hacked

old bolt
#

xd

near halo
tropic scroll
#

ight

near halo
#

Hi we need support

static bolt
#

hey guys i need support

#

server is odown

near halo
#

hi its been a few minutes and i notice the server still sint up

#

the nature of the problem is that its down

#

We are aware, Please be patient heartoria

mental leaf
#

7 days

fickle agate
#

how long does it take you to look at my ticket? btw im asking kindly ♥

mental leaf
fickle agate
#

k thanks

mental leaf
compact parcel
tawdry olive
#

I got a Rust bot message saying rust drops are happening again, is this legit or is it another scam bot?

misty scroll
#

Scam

tawdry olive
#

@near halo Bot

#

not that one

#

just facepunch bot

#

am i allowed to send a pic of the message?

misty scroll
#

There are currently no users in this Discord with the name Facepunch or Facepunch Bot (except for the guy you tagged)

#

Yeah sure

tawdry olive
misty scroll
#

Can you click their name and see mutual servers please?

tawdry olive
#

no servers in common

misty scroll
#

Then they have already been banned from whatever server they were doing this from 🙂

tawdry olive
#

Ok thx

bright hatch
#

schaadt

#

can u tell me how i cancel my vip on rtg??

misty scroll
marble mantleBOT
tough crane
#

Can i talk with an admin, i think i got permanently banned by playing without a real reason

marble mantleBOT
#

Hey, @tough crane

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tough crane
#

I have allready done that

covert willow
#

excuse me, please tell me why I was banned ??

near halo
near halo
tribal lance
#

Today our team member got a nuclear van. So we searched all the team members' computers through a famous person, and it was proven that the team members were not nuclear. So we'd like to talk about it. I think I was innocent and I got a van.

lilac nova
#

???

stray marsh
covert willow
#

this is the point I stood at home did nothing and watch the ban

round matrix
#

did stacksize change on US 3x no bp?

tribal lance
#

I installed the program on a team member's computer to check all files and all history. You can check even the deleted file. But even if I checked all the files, the hacking files didn't come out.

round matrix
#

rockets stack to 6 and before it was 30 and ammo was 1.2k now its 256

tribal lance
#

Today our team member got a nuclear van. So we searched all the team members' computers through a famous person, and it was proven that the team members were not hacking. So we'd like to talk about it. I think I was innocent and I got a van.

marble mantleBOT
#

Hey, @tribal lance

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

devout path
#

how do i look at what my ticket number was i dont remember it

tough crane
#

Can i talk with an admin

#

I have allready spoken with assistant admin

tribal lance
#

I'd like to talk to the admin.

round matrix
#

why did you guys change the stack sizes and maybe other things on US 3x NO BP, it was fine as is what happened

tribal lance
#

I've already appealed. But there's no answer.

tough bane
tribal lance
#

We are unfairly unable to do the server with nearly 50 people. I'd like to talk to you as soon as possible.

devout path
#

it says i need to hit f1 to view my ticket in the player console i dont know where its located there

tribal lance
#

what is tf?

tribal lance
lilac nova
lilac nova
tribal lance
lilac nova
tribal lance
#

Please let me talk to you. 50 people were in a van, so I couldn't do Rust, and it's so frustrating not to be able to talk to them.

inland tartan
#

we want to talking with you

#

I can show you all my computer program

lilac nova
#

I'm not an admin so, but feel free to join the "Wating for support" Channel

tough crane
#

Is there anyone in this association who can give me a real reason why i was permanently banned, I played with 5 random guys for like few hours and some of them were ban evading, I have never played with hackers or cheaters in the past or anything like that I dont think my ban should be permanent

marble mantleBOT
#

Hey, @tough crane

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tough crane
#

Someone told me that playing with hacker 3 times should be permanent ban but this was my first time

tough crane
#

It was denied without a real reason

violet dagger
#

@tough crane Your reason is playing with a hacker as it displays when it kicks you out of the server as well as you just said.

I played with 5 random guys for like few hours and some of them were ban evading
You just confessed you played with a team that ended up getting banned for ban evasion. Your appeal was denied and that is the final decision. However i have told the admin that banned you that you are trying to reach him.

tough crane
#

Like idc if im not getting unbanned i just want to know why i was permanently banned

tough crane
violet dagger
#

Who told you this?

tough crane
#

idk some chatmod

#

Could we talk in vc atleast

violet dagger
#

Unfortunately not iam busy atm and can't join voice support. However as i said i have told the admin that banned you that you are trying to reach him.

stray marsh
#

Again

tough crane
#

Ok

inland tartan
#

can i waiting in support next him?

#

I was banned to hacking but I don't use cheat. I want to know why I was banned

#

I want to talking with manager

marble mantleBOT
#

Hey, @inland tartan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

yo, i've had my kit pvp removed from me or smth?

tough robin
near halo
#

trying to do it in game and it aint working, it was working fine about an hour ago?

inland tartan
#

W O W

marble mantleBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

compact parcel
near halo
#

yea but it comes up with this message, i know how the kit works

tribal lance
#

I want to solve our team's injustice. It's so unfair that I ate a van even though I didn't use a nuclear weapon. I want to prove and talk about this.

near halo
#

normally if i couldnt redeem it, wouldnt it come up with the part where its like "Try again in "(time)"

#

if i actually owned the kit?

compact parcel
compact parcel
#

That would be the best way to look into this issue

near halo
#

but it doesnt

#

i own the kit though lmfao

lilac nova
#

dm luke

compact parcel
#

I've provided all the assistance I can, for VIP related issues you should really dm luke

near halo
#

yea

#

i have, but im gonna wait an hour or so when i can actually redeem it

#

and see if it works

#

because its not coming up with the try again message xd

misty scroll
#

<@&810974788843208735>

compact parcel
#

💰 Luke 💰

inland tartan
#

I want to talking about this. I was banned. They say I'm hacker. but I didn't use cheat. and you denied.

#

so I don't know how to appeal anymore

tough robin
near halo
inland tartan
#

How am I supposed to explain it if You don't tell me why you thought I was hacker?

tribal lance
#

It's clear that our team didn't So it's so unfair to eat a van. But I can't talk about this. Is there any way I can talk to you?

inland tartan
#

My team members and Korean celebrities have already inspected my computer. But the cheats didn't come out.

brisk bluff
unreal knoll
#

My appeal just got denied for a playing with hacker ban, when all we had done was add him to the group because he was helping us hit a wood ceiling on a base and we didn't want to kill him later on as he had helped us. However in no way was he playing with us and we get banned because he was supposedly cheating. Can i know why my appeal was denied?

dusk oyster
#

I’m sure the admins would of reviewed who has the code locks on your base

unreal knoll
#

Well then they would see he doesn't have them

brisk bluff
tough robin
#

Where can I read the TOS?

stray marsh
tough robin
#

Rustoria

formal surge
#

него#9996 wants to be unbanned from the discord server

near halo
#

Can find them on our website @tough robin

stray marsh
# tough robin Rustoria

Well, we follow the FacePunch ToS https://rust.facepunch.com/legal/tos

Rust’s world is harsh. The environment is not kind. Bears and wolves will chase and kill you. Falling from a height will kill you. Being exposed to radiation for an extended period will kill you. Starving will kill you. Being cold will kill you. Other players can find you, kill you, and take your stuff. Fortunately for you, you can kill others a...

#

Unless you are talking about VIP

near halo
#

I have a question, what if I wrote an appeal for playing with a cheter and it was denied and "cheater" was unbanned

tough robin
near halo
violet solstice
#

Hi! I was banned for nothing... I don't understand what happened. i wait line for 4 hours.... when I went into the game was immediately banned... please help
I wrote an appeal but was refused
rustopia eu main
Banned hacking
i never use any hack programs

inland tartan
#

If a German celebrity examines my computer, can I prove my innocence? Can't Admin look into my computer?

violet solstice
#

sorry rustoria eu main

near halo
stray marsh
tough robin
stray marsh
marble mantleBOT
#

Hey, @violet solstice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

inland tartan
#

Then please look into my computer.

near halo
brisk bluff
violet solstice
#

!appeal

marble mantleBOT
#

Hey, @violet solstice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

random urchin
#

@stray marsh but how could he be banned if he didn't even play on the server?

brisk bluff
tribal lance
#

I just want to know exactly why I got the van and explain it. It is even more unfair that when our team investigated the team member's computer, there was no evidence of hack progra. Why don't we have a conversation?

sonic fulcrum
#

1

tribal lance
#

Our team is really innocent. Can you at least check it out? Our team member was wrong to appeal. Our team can't even appeal anymore. I just want to talk to you.

cerulean hull
#

Same with ours lol

#

one of our friends got randomly beamed

#

perma banned

near halo
plucky scaffold
#

Can u guys un ban hero pls

#

From discord

mental leaf
marble mantleBOT
#

Hey, @plucky scaffold

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

plucky scaffold
#

Ok

near halo
#

@brisk bluff My friend posted a meme about a virus and he got banned

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

@brisk bluff my friend says it got denied

near halo
#

hey if i get temp banned do they end on wipe

#

I got banned for no reason please help.

knotty talon
lilac nova
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

yo i got a question if u get temp banned for teaming do u get unbanned on wipe

near halo
#

oh it says i get unbanned in an hour and 30

#

when i got banned for teaming

#

server wiped 30 mins ago

near halo
#

i got banned for countering a raid

#

well my friends were pming me to counter

#

and they counted it as teaming

raven mist
#

Did you read the rules on the start of the wipe? @near halo

near halo
#

where can i find them?

raven mist
#

u need to accept them at every start of the wipe

near halo
#

oh i never read them

#

no one does

#

my bad thats probs a reason

raven mist
near halo
#

hero i can get you a base down

#

set me up a 1x2

#

snow?

#

ill pay u sulfer

stray marsh
near halo
#

yes plz

#

#IDontGiveAFuck

#

will do

stray marsh
#

If you aren't here for support, move on to #general please.

near halo
grave pier
#

i need a ban appeal

stray marsh
marble mantleBOT
#

Hey, @grave pier

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

grave pier
#

why has my appeal been denied? i have never hacked in my life lmao

near halo
grave pier
#

shitty admins if you think im hacking lemme speak to yo manager

stray marsh
grave pier
#

@echo venture slide in a call with me ill show you all my files

stray marsh
#

Most staff do not have pings enabled here as hundreds of people do this every day. DMs mate.

misty scroll
tough robin
#

@misty scroll Please respond to my DM.

stray marsh
#

You get told to message Luke and you message Schaadt?

#

Weird.

tough robin
#

I was not told to message Luke. I messaged Schaadt Yesterday and have not received a response.

near halo
#

Yeah, what happen ?? How can i help u ?

earnest patio
#

I was told that an unlink request takes about 3-5 business days, but mine has been up for nearly a week and a half. Just wondering if mine was missed or something?

raven mist
#

Whats your steamid @earnest patio

earnest patio
raven mist
#

Sorry for the long wait!

earnest patio
#

No problem, I was told to have patience I was just worried it got missed is all!

near halo
#

when i logged in today i said i died to myself i dont know if that is a glitch

earnest patio
#

Most likely is

#

Like whenever you f1 it says you killed yourself. So no worries.

near halo
#

@fervent swallow ill be there in a sec

marble mantleBOT
#

Hey, @fervent swallow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

!appeal @fervent swallow

tiny sage
#

yo any admin please can u check ticket 332

#

x10 rustoria

#

eu

#

bro these guys are just roaming around killing everyone please check them out they ddraining our kits

pseudo bear
#

it may be a couple of minutes before an admin checks your ticket depending on the amount of tickets coming in, please give them time 🙂 @tiny sage

tiny sage
#

do they respond atleast?

#

do they tell if he was cheating or not?

pseudo bear
#

They should respond once they have looked the ticket over 🙂

tiny sage
#

thanks

pseudo bear
#

Happy to help 🙂

near halo
#

Yo i need help

#

it wont let me join 5x it says im banned and its telling me to apeal and i permed over teaming?

#

/apeal

#

/appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

am i perm banned for exceeding group limit?

blissful marsh
#

how long does it take for a ban appeal to be prossesed ? anyone know

near halo
#

1-3 days

blissful marsh
#

jeeezzzz

near halo
#

I go into the site and it just gets me to make a new ban appeal, does that mean my unban didnt go thru?