#support

1 messages · Page 1471 of 1

ornate summit
#

I am still banned and feel violated so I will take your jobs from you

stray marsh
#

Hello! You should be good to rejoin. We're taking a look at that particular filter due to it being said in another language at the time.

spark grove
#

when upload maps eu long ??

ornate summit
#

Is this a life sentence? Am I never to return to the beaches of rustoria?

exotic thistle
ornate summit
#

minimum one day maximum 3 days cause a careless admin bans me for playing less then 5 mins with some random

#

Fuck rustoria I'll scream it loud everywhere I JUST BOUGHT VIP for this stupid shit to happen

exotic thistle
#

please claim down, and follow the rules for an appeal if you would like!

ornate summit
#

I APPEALED IT SAY IM NOT BANNED I JOIN AND GET BANNED

exotic thistle
#

ohh you should say that from start, if any admin have free time, he would probably help you out!

ornate summit
#

PLEASE SUGARMOMMAS I NEED HELP

#

Okay finalyl it says I'm banned but LITERALLY PLAYED LESS THEN 5 MINS WITH SOME RANDOM FUCK RUSTORIA AND THEIR CARELESS ADMINS

#

I feel like the admins waited until I joined the team so they could ban as many ppl as possible

#

INVISIBLE FLYING FUCKERS

#

If I learned anything from this its to never talk to a random on rust

#

rustoria

acoustic vale
#

can anyone help me? i think we have a cheater

hushed kraken
#

!ticket @acoustic vale

marble mantleBOT
#

Hey, @acoustic vale

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

ornate summit
#

What a shit way to try and start a wipe with my buddies accidentally trusting a random

#

Insta week ban fuck rustoria

marble mantleBOT
#

Hey, @ornate summit

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

earnest patio
#

anyone know whats up with the major lag on the us trio 5x?

deep inlet
#

is there a ticket system

earnest patio
marble mantleBOT
#

Hey, @deep inlet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sharp vine
marble mantleBOT
#

Hey, @deep inlet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

deep inlet
#

that isnt ingame

sharp vine
valid vapor
#

hi can i have a admin spectate me

earnest patio
ornate summit
#

Fuck appeal, the fact you instabanned without looking for ANY coordination between us is an insult and a disgrace to my reputation. NEVER have me or my homies relied on hacks to secure the bag and now you're gonna make me wait 3 days for a MAYBE, this is simply BAD SERVICE.

deep inlet
#

/ticket

marble mantleBOT
#

Hey, @deep inlet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

valid vapor
#

my neigherbor is sniping me thru leaves idk how he sees me but im assuming he is doing something i might be wrong

sharp vine
deep inlet
#

do i have to be ingame

sharp vine
ornate summit
#

he kill you press report else some random who accidentally teamed with him will get fucked out of a good wipe

earnest patio
#

Scammer if youre so upset appeal and state your case.

sharp vine
marble mantleBOT
#

Hey, @deep inlet

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

ornate summit
#

THERE IS NO WAY I WILL HAVE A GOOD WIPE THOUGH WITH THIS SERVICE

#

Can I refund VIP??

stray marsh
marble mantleBOT
#

Hey, @ornate summit

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

earnest patio
#

people get so mad yet dont appeal? like thats ur way to state your case.

topaz birch
#

Whats the point of an appeal if you maybe get half your wipe

sharp vine
topaz birch
#

Dude got banned wasnt even with the hacker for 5 minutes its literally the admins fault they didn't even look for coordination

#

FACTS

sharp vine
topaz birch
#

So admins can just ban whoever for being near whoever and ruin their whole wipe/reputation whenever https://kapwi.ng/c/K6QaVBAC It should say WHO banned you when you get banned.

glad plume
#

!appeal

marble mantleBOT
#

Hey, @glad plume

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

sharp vine
topaz birch
#

Falseban so you have to wait maybe half the wipe and miss out playing with your homies who are TOOOO LEGIT

#

Sounds like BADMIN to me

sharp vine
topaz birch
#

Dude JUST BOUGHT VIP

#

To get falsebanned instantly

exotic thistle
#

VIP helps you skip the queue, that doesent means anything else!

topaz birch
#

Seems the mods don't speak english well, wasn't talking bout me fucktards, you randy orton banned the wrong mfkr

glad plume
#

why havnt i been unbanned yet

#

i appealed 8 min ago

sharp vine
glad plume
#

thats gay

#

they need to speed that up

exotic thistle
glad plume
#

"playing with hacker" but they werent hacking

#

they got banned for "suspicion"

#

no account suspicion

#

wat

#

why

#

likje 5 years ago

#

he was banned because his account was suspicious

#

neek

#

ur called matt shut up

#

matt do u have any friends?

#

any friends in real life?

#

ok LewdMatt im sure u do

exotic thistle
#

alright guys, i hope you dont mind continue your chat on #general

#

lets try to keep this channel for help and stuff like that 🙂 thnx PepeHeart

glad plume
#

🍆 😋

topaz birch
#

It's just a "Falseban", no, a shit admin banned a good player for accidentally being around a POS hacker and now you're gonna ruin their start with your bad service.

exotic thistle
#

or your friend is banned

topaz birch
#

No hes "Falsebanned" even though he cant return for the rest of the wipe for NO REASON

#

Not banned

misty scroll
topaz birch
#

Yeah and their start is ruined either way, whatever you do dont try to build a team on Rustoria JESUS CHRIST

#

I wish I knew what admin it was

misty scroll
#

Would you mind sending me their SteamID64 so I can have a quick look at it?

topaz birch
#

76561198071904036

misty scroll
#

Is that your SteamID64 or your friend's?

#

@topaz birch

dense hollow
#

i got killed by a hacker i have clip

sharp vine
marble mantleBOT
#

Hey, @dense hollow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

topaz birch
#

Thats the man who was "Falsebanned" 76561198071904036

misty scroll
topaz birch
#

He my homie but he was in the middle of the map trying to build with another friend

misty scroll
#

Tell him to not try to build with a cheater again then 😛

topaz birch
#

"Falsebanned" lmao what a shit service

#

Whatever you do dont play around randoms or try to build a team in Rustoria.co

misty scroll
#

Ah sorry mate, didn't know banning cheaters was offering a shit service

topaz birch
#

Randomly banning a player for being around one is dumbfuck

dense hollow
#

hacker is killing my team in Us main

marble mantleBOT
#

Hey, @dense hollow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

topaz birch
#

Do your fucking job and do it right fat virgin

misty scroll
#

lmao

#

You alright man?

topaz birch
#

Shouldn't you be helping that guy ?

misty scroll
#

He got an automatic response by the bot, telling him the proper way to make a ticket

dense hollow
#

im not sure where to post the link

marble mantleBOT
#

Hey, @dense hollow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

topaz birch
#

Your system is retarted banning people for trying to build a team is not defendable, you're probably the trash admin making $5 a hour that banned the dude in the first place lol

misty scroll
topaz birch
#

Just report it in game these ppl don't know how to do a good job

misty scroll
topaz birch
#

Ah I see why the service is such a dumpster fire, broke bitches dont give a fuck dude Acid is literally getting doorcamped by a hacker so many hackers and you ban random ppl for accidentally running into them

misty scroll
#

Have you made a ticket about it? There are currently no open tickets on the server 🙂

dense hollow
#

idk how

cloud edge
#

Here support take this ❤️ for having to deal with people

dense hollow
#

i legit have the clip

topaz birch
#

Virgin simp lol

whole bridge
#

!appeal

marble mantleBOT
#

Hey, @whole bridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

topaz birch
#

DO YOUR JOB

misty scroll
dense hollow
#

theres no ticket option

misty scroll
#

You need to make the ticket INGAME by typing /ticket add

exotic thistle
honest pier
#

when's the wipe eu long ?

topaz birch
#

Literally all they do in the support chat is show you how to do the !ticket or !appeal

#

DUMPSTER FIRE SERVICE

#

DO NOT BUY VIP

misty scroll
misty scroll
topaz birch
#

NOT WORTH

topaz birch
#

Oh we gonna keep playing and letting mfkrs know whatever you do dont try to build a team

#

Trash admins dont gaf who gets randomly "Falsebanned"

cloud edge
#

Somebody mad they play with cheater and get caught

dusk oyster
topaz birch
#

Its past your bed time lil boy stfu

misty scroll
topaz birch
#

Lmao

dusk oyster
misty scroll
#

Well well well @topaz birch, do you have anything else to say?

topaz birch
#

Who banned 76561198071904036 ?

cloud edge
misty scroll
topaz birch
#

Somebody upset that we know they a simpy virgin

#

More like admin shooting wildly spray and pray style lol

graceful cobalt
#

PepeCringe 👍

topaz birch
#

Yall 12 years old

misty scroll
#

Actually 11 and a half but close

cloud edge
#

We all feel bad for Badmin right guys

violet dagger
#

@topaz birch You were literally associated with the hacker, that’s why you got banned. You are making this so complicated

young blaze
#

@violet dagger My account has been VPN ban. Dear administrator, I need your help. My steam ID is 76561198862801354

cloud edge
#

How do I get react perms?

whole bridge
#

I got banned because my account was "suspicious" so...

violet dagger
#

?appeal @young blaze

marble mantleBOT
#

Hey, @young blaze

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

topaz birch
#

Trash admin randomly banned my homie for trying to build the team accidentally running into one of the many hackers on rustoria apparently

#

Simple. BAD SERVICE.

misty scroll
#

Teaming with a cheater = ban
That is not bad service, that is literally common sense

young blaze
#

@misty scroll hi

misty scroll
young blaze
#

@misty scroll My account has been VPN ban. Dear administrator, I need your help. My steam ID is 76561198862801354

topaz birch
#

So you wait until you get a bunch of people teamed with a cheater?

cloud edge
#

For a person who was playing with a cheater u seem to be very mad that things seem unfair

misty scroll
whole bridge
#

@misty scroll Can you find out who banned me?

topaz birch
#

Bruh you have no clue whats going on lmao go be a sweaty virgin in the server not here @cloud edge

turbid plume
violet dagger
#

As you are saying, you were literally building a team with the hacker, you were playing with him. You build your bases, were in a squad and everything. He happen to be a cheater and got banned and you were associated with him. Only because you got banned for being associated with him doesn’t mean it is bad service. If a cheater was banned, the team will be banned with him, simple.

You are making it very complicated and overreacting.

misty scroll
topaz birch
#

Badmin banned a player for accidentally teaming with one of the many hackers on rustoria literally just trying to build a small team on wipe day like everyone else

#

Now their start is ruined

young blaze
#

@misty scroll You can check my situation. This is not the first time that such a thing has happened. Because my network is not good, I need to use VPN to smooth the game.

turbid plume
#

schaadt can i ask a question

misty scroll
topaz birch
#

They could have better DUE DILIGENCE

misty scroll
turbid plume
#

made my day fr fr

misty scroll
topaz birch
#

lol fucking simp this server is trash

#

Discord server for sure

#

Dumpster Fire

turbid plume
#

badmin mad

whole bridge
cerulean hull
topaz birch
#

You a lil bitch lmao frfr thanking admin after they do sum stupid on a lil discord server

topaz birch
#

Yeah not like you got muted in the game tho

turbid plume
#

i got perm muted

topaz birch
#

Lol damn

turbid plume
#

but im no longer so :)

misty scroll
turbid plume
topaz birch
#

They dont even get paid and be out here doing dumb shit fuck the admins

misty scroll
topaz birch
#

Yeah

misty scroll
languid terrace
#

Eu Main is down

cerulean hull
#

he just wants to know why he is never allowed to play the main servers on rust again lol

topaz birch
#

Dont attempt to build a team whatever you do on rustoria an unpaid admin will blindly ban you

cerulean hull
#

agreed

young blaze
#

@misty scroll Even if I have complained 100 times, the reason for being ban is also the VPN. The VPN I use is a public resource. I don't want to make such a complaint every time I wipe, which is very annoying.

languid terrace
#

Any way

exotic thistle
turbid plume
#

badmin its literally ur fault

languid terrace
#

wtf u mean it might be back

turbid plume
#

now pipe it

languid terrace
#

u drunk

tough robin
near halo
#

aye sup

exotic thistle
languid terrace
#

yes

young blaze
#

@misty scroll The reason why you didn't help lift it was because I complained many times? This is incomprehensible. Does VPN affect any rules of the game?

exotic thistle
near halo
#

aye how would i get my vip role back i have vip an all but i changed account so i need vip back again like this is my new one an i couldnt delete my old one

topaz birch
#

How unprofessional

languid terrace
#

probably

turbid plume
tough robin
#

@misty scroll Do administrators keep evidence for internal review?

misty scroll
topaz birch
#

Mods barely even speak english bruh

languid terrace
#

@misty scroll Main is down if you're not aware

tough robin
near halo
turbid plume
#

badmin why are u so mad????

misty scroll
exotic thistle
tough robin
cloud edge
#

Mad cuz bad

young blaze
#

@misty scroll I have found an administrator here twice to solve such a problem. Why can't you?

turbid plume
near halo
#

@misty scroll aye yo ik ur overwhelmed but could you help me out

turbid plume
#

thats his fault unless he didnt tell him

topaz birch
#

Zander you not even playing lmao stfu you never seen a pussy in real life

whole bridge
misty scroll
turbid plume
misty scroll
#

!ban 870464530524803113 Find another place to be annoying

marble mantleBOT
#

:ok_hand: banned Badmin#7346 (Find another place to be annoying)

turbid plume
#

most people who use vpns are scripters and cheaters so they dont get ip banned

tough robin
misty scroll
#

Sure

languid terrace
#

Ban them all, and fix the server

near halo
# misty scroll What's up?

okay so i have vip on my other account same name and all like the role on the server but i switched to this one cuase the other one got hacked invite spammed so i got banned from a bunch of servers so i made dis an now i dont have ma vip role

hushed finch
misty scroll
near halo
#

if i sent u proof of purchase from paypal in pms would that work? or is there another way

spark bronze
#

eu main off?

languid terrace
#

Guys.

young blaze
#

@misty scroll I think you're using your power to make things difficult for players.

dense lynx
languid terrace
#

Eu main is down, can that be priority

near halo
#

tbh idek how i had it last time

cinder copper
#

Yeah pls fix server first

near halo
#

its cause its linked to discord okie den i do that lol sorry for waistin ur time

cinder copper
#

than ban them all shitters

languid terrace
#

No one cares you got banned, piss off

whole bridge
near halo
misty scroll
misty scroll
cerulean hull
languid terrace
#

Maybe check in case it isn't a 'most likely' kinda thing

cerulean hull
#

wys

cloud edge
#

Lol

misty scroll
turbid plume
#

@misty scroll can you please tell the person that unperm muted me that i said thank you very much have a good day/night?

misty scroll
#

Sure

languid terrace
#

I think the solution is not to play with cheaters

turbid plume
#

thank you

young blaze
#

@spare widget Hello, are you busy? I need your help

tough robin
languid terrace
#

just git gud and dont cheat

misty scroll
whole bridge
languid terrace
#

cheers big man

glad plume
#

can u please add a new gun to the game all the ones right now are too hard

light cedar
#

How long for EU MAIN back up ?

languid terrace
#

you cheated my guy now fuck off

glad plume
#

other than the revolver

cerulean hull
misty scroll
spark bronze
glad plume
languid terrace
#

@cerulean hull I mean it's pretty hard to get banned for not cheating

glad plume
#

Fix that.

languid terrace
#

near impossible

violet dagger
#

EU Main is booting back up. Sorry about that

tough robin
#

@misty scroll Please see my above question.

glad plume
#

i just downloaded optifine 1.17.1

languid terrace
#

cLEarLy nOT

dense lynx
glad plume
#

give ak less recoil

cerulean hull
#

Don't worry guys myself and the mod team have sorted the problem with the server and it's booting back up now. @everyone

violet dagger
#

Lesss goo Marzii

#

Good job

glad plume
#

i get u dont want to add more guns but at least make the ak have low recoil like the call of duty ak

near halo
#

Lmfao

violet dagger
#

So hyped to join back to the server and continue playing.

pepeheartoria

young blaze
#

@violet dagger Hello, are you still busy? I need your help. I'm confused now

cerulean hull
#

14055411 what can i do for you?

#

Here to help.

violet dagger
glad plume
#

add the ffar 1 from cod cold war

misty scroll
tough robin
#

@violet dagger Are appeals subject to review from multiple administrators, to avoid biases?

young blaze
#

@cerulean hull vpn ban

cerulean hull
#

Sorry about that, I'll get that sorted for you now.

glad plume
#

do i have to give gun suggestions in feedback-suggestions channel

stray marsh
glad plume
#

because i can do that

wispy dirge
cerulean hull
glad plume
#

add the scar from fortnite

#

oops wrong chat

cerulean hull
#

wont happen again chief

glad plume
#

meant to send that in feedback suggestions

whole bridge
glad plume
near halo
#

server up stop complaining abt it being down an hop on lmao

misty scroll
#

Again, we are not able to provide you with a more specific reason due to the confidentiality.

glad plume
#

I WANT TO SUGGEST GUNS BUT THE COOLDONW IS 2 MIN

wispy dirge
near halo
#

Ip*

glad plume
stray marsh
#

Mate. We don't own Rust.

wispy dirge
stray marsh
#

Talk to them.

whole bridge
near halo
#

Who cares

glad plume
#

no

#

add more guns i know u can

near halo
#

Ye it’s easy to bypass

wispy dirge
near halo
#

U guys can’t find out

#

Lmao

misty scroll
#

👀

young blaze
#

@cerulean hull Of course, we need to log in to a leased VPN for use in the game. This line may be used by many people at the same time, because it is public. My friends and I need to borrow VPN when the network is bad, so we won't lag in the game

cerulean hull
near halo
#

With a dynamic ip u can’t do shit

misty scroll
cerulean hull
whole bridge
#

@misty scroll Don't you think that i should have a way of proving myself.

stray marsh
cerulean hull
#

Innocent until proven guilty and this young boy has not yet been proven guilty

misty scroll
tough robin
#

@misty scroll I believe you are all instructed to say that your evidence is 'confidential' because you simply do not collect evidence.

misty scroll
#

No, it is simply because I am not able to disclose anything with you since you are not within the admin team.

cerulean hull
#

how do i applpy for admin

cerulean hull
#

roger that

tough robin
misty scroll
#

I cannot tell you which evidence, however you can assume that video evidence would be part of it.

cerulean hull
#

ops

tough robin
misty scroll
#

There are plenty of websites where hosting a video is free, just fyi

#

Two examples: YouTube an Streamable

cerulean hull
#

thats smart

whole bridge
# misty scroll You could have done that in your appeal message 🙂

An appeal message provides my thoughts on why i should be unbanned. Lets think about the several appeals which are submitted everyday and how all of them must be denied anyway. My appeal was honest. You have 0 proof on why i should be banned because i don't think i even killed a person.

misty scroll
#

When a video has been compressed properly, it will only be a couple of MBs

cerulean hull
near halo
#

Uh.

#

I was kicked?

#

Why?

cerulean hull
#

prob false banned too

near halo
#

Nah i'm not mad. Probably an accident.

misty scroll
cerulean hull
#

have fun when they dont unban you because its confidential

whole bridge
misty scroll
misty scroll
young blaze
#

@misty scroll When VPN is ban, it will prompt hacking or with hacker

whole bridge
tough robin
#

Feels like they are scared to be wrong...

#

Scared to admit to being wrong*

misty scroll
# whole bridge Why is proof of me cheating "confidential"?

It is generally a good idea to keep the evidence within a select group of people.
This is because of a few different reasons, but one would be that showing how we catch people would benefit the cheaters and let them know what to avoid doing.

near halo
#

I plan on getting on Next force wipe however.

#

or maaaaybe Saturday if i'm bored.

#

Also applied for staff. Hopefully I don't disappoint.

misty scroll
misty scroll
tough robin
#

Hiding behind your wall of 'confidentiality'

whole bridge
misty scroll
#

I mean, you are free to think whatever you want however I am unable to disclose the things you are asking for.
I cannot show you the evidence behind the ban for the reason I just explained.

young blaze
#

@tough robin The administrator is very stubborn. I'm depressed, too.

tough robin
misty scroll
#

Which external evidence are you referring to?

tough robin
#

The video evidence that we offered at the time of the incident, including multiple clips from in-game fights etc...

misty scroll
#

I am not sure what you are referring to

hardy marten
#

@misty scroll i have a clip of someone scamming me, i believe he used a bug/exploit to do it, is there anything oyu can do?

misty scroll
marble mantleBOT
#

Hey, @misty scroll

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tough robin
whole bridge
misty scroll
whole bridge
misty scroll
#

The administrator who banned you has already handled your appeal and denied it, it should say on your screen that the decision is final with no chance to reappeal.

tough robin
misty scroll
tough robin
#

I trust the administrative team is larger than two members...?

misty scroll
#

Having two administrators handle a single case would also be inefficient is most cases.

tough robin
#

When an appeal is submitted, is it sent directly to the administrator who issued the ban -- The administrator who initially decided that the player was hacking, resulting in a bias?

misty scroll
#

The appeals are handled by the person(s) involved in the banning, yes. Resulting in a bias? I would have to disagree. There is no reason for an administrator to deny an appeal for no reason. We don't get paid for doing so.

#

Anyways, I'll hop off now since it is pretty late.

fluid ice
#

My vip is not working although it says i have it on the store

marble mantleBOT
#

Hey, @fluid ice

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

whole bridge
#

So if i wanted to speak with an admin vocally, how would i go about doing that?@misty scroll

misty scroll
#

You could hop in Waiting for support

tough robin
rotund panther
#

why are there so many fucking cheaters in rustoria long

misty scroll
#

The banned player is able to tell us why they believe the action should be reversed when making an appeal. The admin will have no reason to keep someone banned if the appeal has changed their mind and made them realize an unban would be fair.

young blaze
#

@misty scroll I think your role here is to help everyone solve problems, not to argue with others. If the players are not in trouble, who is willing to spend time chatting with you?

misty scroll
rotund panther
#

where do i go about this

#

i have a kid shooting me 200m+ through trees

misty scroll
#

Ingame you just type the command in chat

tough robin
misty scroll
young blaze
#

@young blaze For you, you only need to move your fingers to solve this wrong ban. It takes less than five minutes, but for gamers, it will take several hours because of you.

misty scroll
#

I am not on a device where I can help you, therefore make an appeal please.

tough robin
#

Why is there not a member of the administrative team that is on a device where they can help taking over with this conversation?

whole bridge
#

@misty scroll If you could look into this it would mean that i am sure that more than 1 admin has looked over this ban. I really want to know your opinion on the evidence. At this point I'm convinced that the admin which banned me has gone rogue.

young blaze
#

@misty scroll Now, right now, in the US main server, every few minutes, someone will prompt to be hacked ban. I have this experience. This is because of VPN. This problem has not been solved for several months. Every time such a problem occurs, I have to come to discord to appeal to the administrator. If I go to link to appeal, the time to get a reply is 2 days, my days, It has been wiped for 2 days.

misty scroll
misty scroll
young blaze
#

@misty scroll OK, I understand, and you've all rested at this time

#

@misty scroll What is the reply time of ticked?

silent fog
#

Hello, I've had an issue with rustoria us main. My computer does while in outpost signed back in and no body bag.

#

<@&274971100184576010>

near halo
silent fog
#

Wait your in game

#

It was less than 5

#

Maybe 10 I'm there now had voices off

near halo
#

im going to vc so we can talk

silent fog
#

Can you hear me?

near halo
#

check dms

#

Banned, the reason is "Play somewhere else"

#

What is it?

#

Russians are not allowed or what?

dusk oyster
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

stray marsh
near halo
#

?

#

This is my teammate, its not me

#

But still

stray marsh
#

He's aware why then. Ask him.

near halo
#

I know that he is peace of shit, I told him that its not cool, but he was thinking its funny

stray marsh
#

I guess he learned the hard way that it isn't.

near halo
#

AND HE HAD ALL RESEARCHED

near halo
stray marsh
near halo
#

He did the appeal, but its 1-3 days, is there way to make it faster, or should we just wait?

tall flint
#

yo if sum1 is dming me f slur and stuff like that and there in this discord can they get kicked or somthing

near halo
#

He just ruined me and his team a wipe, what an idiot

stray marsh
tall flint
#

ok

#

its like harrassment tho and he in this discord

#

just outa nowhere

stray marsh
#

Nothing we can do about that, reach out to discord.

tall flint
#

how do i do that

dusk oyster
#

If your on your phone you can hold down on their name and press report. If your on the computer I believe you can just right click them and a drop down menu should pop up and a report button will be somewhere there

tall flint
#

not showing up for me

dusk oyster
#

Hmm I’m not 100% sure on how to do it on the computer sorry

turbid plume
#

can we please get help in vc? thank you

plucky scaffold
#

pls

near halo
#

^

cloud current
#

<@&274971100184576010> please help

dusk oyster
#

I’m currently unable to hop in a vc as I’m at school sorry.

turbid plume
fading wadi
#

wtf where u live

dusk oyster
#

Australia

#

An admin might be available soon as they actively check the chat

fading wadi
#

what u get banned for

atomic hull
#

How do I make a appeal cause I feel like I’m being targeted

lilac nova
#

!appeal

marble mantleBOT
#

Hey, @lilac nova

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

marble mantleBOT
#

Hey, @atomic hull

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

steady grail
#

Hi any admins here.

#

Its me again

exotic thistle
wary tundra
#

I love Rustoria!

steady grail
#

Hi, Olee one of my teammates got banned for using the Gaming accelerator.

#

😩

exotic thistle
steady grail
#

Yes, I know. I have already done it. But it needs to wait a whole day.

steady grail
#

For downloading the map and Optimize the network

#

Most of our teammates are in china, We are 草榴社区.

#

In Us main

exotic thistle
atomic hull
#

@balmy cypress yo

exotic thistle
steady grail
#

Last I talked with Irish and Luke. They told me they might solve this issue this week.

atomic hull
#

i need someone to look at my appeal cause i dont think i got banned for a legit reason

lilac nova
#

You have to appeal your bans through the appeal website@steady grail

exotic thistle
steady grail
#

Yes, I know the rule. Send a ban appeal through the web. But it needs to wait a whole day or even more.

atomic hull
#

it got denied within 5 minutes

exotic thistle
lilac nova
#

I'm sorry it's the procedure. You have to wait till any admin look into your appeal

gaunt citrus
#

i need someone to clan invite my friend i’m offline

atomic hull
#

of all the shit ive said i get banned for saying something goofy?

#

@gaunt citrus this aint the place for that bro

steady grail
#

Be patient bro, send your ban appeal.@atomic hull

lilac nova
#

He's appeal got denied

steady grail
#

Believe all of our admains are very nice.

atomic hull
#

i sent it already bro it got denied almost immeditely

stray marsh
atomic hull
#

im not talking to u homie

stray marsh
#

Well, I'm talking to you and I'm the administrator that dealt with your case.

#

So here we are.

near halo
#

:pepelaugh:

atomic hull
#

I dont think saying soimeones balls is a bannable offense

stray marsh
#

You're right. It isn't. Good thing you aren't banned for that.

atomic hull
#

what did i get banned for then saying i kidnap autistic kids? or dick queef? which one

sage spear
#

lmaooo

stray marsh
#

You were explained why you were banned. Stop spamming support.

sage spear
#

why was he banned then?

atomic hull
#

im not spamming its a genuine question

sage spear
#

^

stray marsh
#

And that was already explained to you.

#

We don't discuss bans in a public channel.

sage spear
#

tell him again

#

pfp

stray marsh
sage spear
#

LL

atomic hull
#

kk shawty

steady grail
#

Hi Irish, I asked my friend to send a ban appeal.

sand aspen
#

<@&274971100184576010> need help on appeal. Already submitted but need to someone to talk about the situation at hand.

sand aspen
#

already here

near halo
#

<@&274971100184576010>

stray marsh
near halo
#

sorry

stray marsh
#

What can we do for you?

near halo
#

theres people outside my bases yelling the n word

#

wondering if you could do something about it

#

on small

stray marsh
#

Voice chat isn't moderated. I'd always recommend if someone is being bothersome over the medium to temporarily disable the function in game settings under the Audio and Voices selections. Sorry mate

mental leaf
near halo
#

ight man

#

i mean they said they were racist in chat

#

we have a clip of them saying it over and over again

#

man fuck racists

steady grail
#

<@&274971100184576010> need help on appeal.

stray marsh
steady grail
#

ok cool

tough nymph
#

<@&415898423460626432> can i ping u tho YellowNervous

dusk oyster
#

in general please dont @ a staff member.

tough nymph
dusk oyster
tough nymph
#

but

#

no memes in general

#

thats the numba one discord mod rule

near halo
#

!banappeal @paper fossil

marble mantleBOT
#

Hey, @paper fossil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

paper fossil
#

@robust walrus im back

austere stone
#

Guys can u ban cheater i know its morning but still

marble mantleBOT
#

Hey, @austere stone

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

austere stone
#

~i did it

near halo
#

Then please just wait patiently for an administrator to look it over

gusty agate
#

!steamid

marble mantleBOT
near halo
#

hey

#

I am on rustoria main and weirdest shit happen

#

I had priv to no clip for staright one minute

dusk oyster
#

Can you explain more in depth?

near halo
#

I basically had perms to/noclip for like 30 seconds to a minute

dusk oyster
#

This is out of my power please wait for an admin to respond 🙂

tacit agate
#

Rustoria main 428400 killed 2 teamates in 1 second

#

python cheater

marble mantleBOT
#

Hey, @tacit agate

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

atomic hull
#

Can I get un banned so I can help my friends defend the raid?

tawdry jetty
marble mantleBOT
#

Hey, @atomic hull

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

atomic hull
#

Can I do more than 1?

#

I already did one

dusk oyster
#

If you already did 1 please wait they can take up to 3 days to get a response.

atomic hull
#

I got a response and it got denied but I just wanna play on my day off man that’s all I wanted to do

#

I get it I fucked up by saying some fucked up shit I get it and I realize

tawdry jetty
atomic hull
#

Damn

simple tangle
#

rip

wispy dirge
dusk oyster
#

Deep

jagged yacht
#

!report

marble mantleBOT
#

Hey, @jagged yacht

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

shy rivet
#

can someone join support

crimson stratus
#

@zealous kettle Can u look into my ban appeal please, when youre free.

tawdry jetty
turbid plume
#

why was i perm muted?

#

what?

#

i randomly got perm muted?

void condor
#

You were never supposed to be unmuted, I muted you for your past actions. Someone else unmuted you, therefor I re-muted you.

turbid plume
#

what?

#

bro thats unfair? i appealed

void condor
#

Your appeal was accepted by someone that wasn't me, I was the one that muted you.

turbid plume
#

thats unfair bro what?

#

are you joking gareth?

void condor
#

Not at all is it unfair, you were perm muted for spamming over 1,000 lines in our chat and ignoring several warnings/mutes.

#

Someone unmuted you, I re-muted you. Quite simple

turbid plume
#

and i learned my lesson

#

i havent spamming or been warned all day

#

ive been a good

#

please tell me your joking man it made my day to be unmuted

void condor
#

Join waiting for support

near halo
#

Hey something weird just happened to me on rustoria main

#

Can I join waiting for support for someone to help me?

tawdry jetty
near halo
#

@near halo i had the same thing when i logged onto rustoria med right before wipe, i spawn in and went to run and i was no clipping so i killed myself and tried to move again and the same shit was happening so i restarted my game and i was banned from the server for hacking...

#

Damn

#

Well I’m being helped so hopefully they figure it out

#

Were you on vpn by any chance @near halo

#

yea i was on a vpn @near halo

#

is that the reason i was banned??

#

Let the admins figure it out we can’t assume anything at this point

whole sigil
#

im still not getting my ingame booster kits

stray marsh
marble mantleBOT
#

Hey, @whole sigil

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

hidden onyx
#

i need to report someone for a very racist comment

#

Im furious

dusk oyster
#

was it in gamechat? or voice chat

hidden onyx
#

Im African american and someone landed on my roof saying the n word

#

Voice chat

#

i have the recording

#

Also have the name

dusk oyster
#

voice chats are not moderated.

near halo
#

i can back this up i was there my friend extreme was very upset by this and we even considered leaving the server

#

please look into it

#

racism is not a joke

hidden onyx
#

Im speechless ive never been called such words in my life!

near halo
hidden onyx
#

Can i speak to an admin?

#

i will not let this go

south karma
#

can we get a ban on that @compact parcel @hushed finch

sharp vine
marble mantleBOT
#

Hey, @south karma

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

@echo venture do you think racism is a joke?

dusk oyster
#

we not at all allow racism in our servers and we find it disgusting but voice chats are not moderated on it.

raven mist
#

Did you see your own chatlogs @near halo ?

south karma
#

how does that one work

dusk oyster
#

please dont ping ryan 🙂

south karma
#

💀

fickle pulsar
#

👁️

hidden onyx
#

@raven mist Im in disbelief ive been called such words is there anything you guys can do

raven bison
#

Nothing

#

It's been stated that the voice chat is not moderated.

raven mist
#

Like zeel already said, we do not moderate voichat

near halo
#

it is nice to see admins makinhg jokes out of racist situations and not taking it serious when someone is blatantly harrassed and targeted by someone who might cause them to be sad and leave the server or worse

fickle pulsar
#

shit then im abt to start blasting

raven mist
#

How are we making jokes about racism?

near halo
#

not taking this serious

raven bison
#

???

hidden onyx
#

I will start protest at outpost if nothing is done

near halo
#

i am extremely angry

hidden onyx
#

we will hold BLM signs

raven bison
#

Please stop trolling or you will be removed

near halo
#

how can someone be so racist with no consequences

#

no one is trolling.....

raven bison
#

Okay then stop, staff have already informed you that nothing can be done

south karma
#

@near halo stfu leave it

near halo
#

im sorry @raven bison

south karma
#

they cant do anything about vc

hidden onyx
#

Can you atleast give them a verbal warning?

near halo
#

im just so angry at the situration

#

i hope u can understand

raven bison
#

yes i can understand that you are extremely upset and i really do wish i could make you feel better but i cant 😦

hidden onyx
#

Im just frozen in shock at the words i was called, absolutely ridiculous

raven bison
#

did you guys donate just to post gifs?

fickle pulsar
#

nope just linked

hidden onyx
#

I have been a long time supporter of the rustoria community

fickle pulsar
#

long time supporter of the server

raven bison
#

that is amazing

#

i am very happy

fickle pulsar
#

good to hear

south karma
#

we love rustoria

#

we love torai main

fickle pulsar
#

just wish it was void of racism

#

INCLUDING voice chat

raven bison
#

D:

proud egret
#

Hello, i'm kinda lost. I just send a ticket yesterday but i don't know how to reply 😦

tawdry jetty
wheat girder
#

hey

proud egret
raven mist
kind ermine
#

can somebody help me my ticket is not sending and cheaters are about to raid us

hallow stump
#

try /ticket add ( then right your report )

marble mantleBOT
#

Hey, @kind ermine

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tacit current
#

Do that in-game, Minibox.

kind ermine
#

oh xd

dire granite
#

Hi

near halo
#

Where do i see my ban progress?

neat pumice
near halo
#

Yes

neat pumice
near halo
#

Thanks

marble mantleBOT
#

Hey, @swift crane

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

swift crane
#

how do i get unbanned

#

theres no ban appeal or anything like that

raven bison
#

!appeal @swift crane

marble mantleBOT
#

Hey, @swift crane

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

swift crane
#

thanks

small saffron
#

@arctic sapphire zeby ci kurwo matka na raka zdechla pedale jebany

#

dzieciaku z 30 subami poczuty

kind ermine
#

hey monologic can u help me with one guy he is cheating using esp but i want to make sure can u check him out his name is junker in rust

marble mantleBOT
#

Hey, @kind ermine

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tacit current
kind ermine
#

i did it a long time ago but no responde

tacit current
twilit yoke
#

I bought a VIP ticket, but it doesn't apply to the game.

marble mantleBOT
#

Hey, @twilit yoke

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

ornate summit
#

BLM is like telling white ppl they're superior and black ppl will never get ahead because of white ppl despite living in the freest country

#

Also trash admins and service here

raven bison
#

?

opaque shadow
#

wheres rustoria Us small rn

mental leaf
opaque shadow
#

nvm i think it was just restarting

mental leaf
#

ok

opaque shadow
#

do rustoria servers restart daily?

raven mist
#

Yes

opaque shadow
#

thanks

swift acorn
#

lol i liek getting banned for shitty reasons

near halo
swift acorn
#

team limit

#

but i wasnt breaking just some natsu send some shit clip

near halo
#

Team Limit is a hard limit. If someone is added to clan, or you swapped members more than once, you will get this ban.

This includes TC auth. This accounts for potential teaming.

#

It is temporary, and expires tomorrow. As servers do wipe tomorrow.

swift acorn
#

~yeah i wasnt doing this

#

h3e just showed clip where roof campers werent shooting to me cuz i was moving and i defensed their base and got easy rockets but later when i runned far away they were killing me so admin can see it in logs

near halo
#

I'm sure the administration looked it over twice. Whether it was you or another teammate, it's less than a day of a ban.

swift acorn
#

i was countering so the defensers know to not kill counters sometimes if you play rust you should know this

#

@near halo how do you think ?

near halo
#

I am not an administrator, nor did i deal with your ban.

#

is it possible to speak with a admin? do i just wait in waiting for support?

#

All I can tell you is that tommorrow is a short wait away.

dusk oyster
near halo
#

is it possible i can transfer my vip from rustoria us main us medium?

dusk oyster
#

Dm @balmy cypress and he most likely will transfer it 🙂

near halo
#

thanks

#

all good @dusk oyster someone talked to me already, i basically just have to wait for a admin to appeal my ban

dusk oyster
#

Aight

jaunty raven
#

Where do I report suspected cheaters?

dusk oyster
marble mantleBOT
#

Hey, @jaunty raven

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

jaunty raven
#

ty

neat pumice
#

Which server?

near halo
#

I got banned for scripting without scripts?

wispy loom
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

Ight

wispy loom
#

Best bet is to appeal if you got banned

near halo
#

How do I report someone

#

Hard scripters on US LONG

tacit current
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

!support

#

What can i help you with?

#

Thats not a command btw 🙂

#

i am on voice support

#

ye i get it now it was on some servers xD

#

Be right with you!

#

thank you very much ,3

#

!vipissue

marble mantleBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

swift crane
#

@raven bison how long for an admin to look at my ban apeal

lilac nova
#

1-3 business day

blazing aspen
#

i need help with a payment issue

mental leaf
marble mantleBOT
#

Hey, @blazing aspen

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

simple tiger
#

can i get a ban update ?

blazing aspen
#

its a question about a payment i got charged a few times

mental leaf
marble mantleBOT
#

Hey, @simple tiger

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

mental leaf
simple tiger
#

my ban should of been lifted a few days ago

mental leaf
#

Did u appeal

simple tiger
#

yes and talked to an admin and he said i should be unbanned on the 28th

mental leaf
#

Message the Admin again they have more info about bans

simple tiger
#

thx

tidal hamlet
#

<@&274971100184576010> <@&415898423460626432> Played well on the server with your friends! We were banned for bind 8.9, and how can you play further on this server? The screen is attached below.

quiet garden
#

!appeal

marble mantleBOT
#

Hey, @quiet garden

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

quiet garden
tidal hamlet
round lichen
#

Is running a VPN considered hacking?

near halo
#

Hello i have a problem in the 5x eu server can i speak to a moderator ?

quiet garden
mental leaf
quiet garden
#

Or that 🙂

versed nebula
#

Join the Support channel.

lilac nova
near halo
swift crane
livid heart
#

I'm on Rustoria US Small right now, and im stuck in the ground. My keyboard and my mouse are fully functional, I even console killed and im still stuck in the ground.

#

I can look around but cant move from the same spot

neat pumice
limpid lava
#

!ticket

marble mantleBOT
#

Hey, @limpid lava

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

light cedar
#

<@&274971100184576010> <@&393554009799000064> <@&692817764573773856> can i speak fast with some one please

near halo
lilac nova
sly night
#

can someone help mee out whenever i try connect to the server i get disconected and the reason is hacking

#

ive never hacked on rust

#

!appeal

marble mantleBOT
#

Hey, @sly night

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

versed nebula
#

!ticket

marble mantleBOT
#

Hey, @versed nebula

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

solar sigil
#

<@&274971100184576010>

neat pumice
rough smelt
#

/ticket

marble mantleBOT
#

Hey, @rough smelt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

rough smelt
#

when do i know when someone responds to my ticket

near halo
#

how do I review my mute appeal I made a ticket on the website

mental leaf
rough smelt
#

o ok thanks

mental leaf
rain ledge
#

noucka

light cedar
#

If any mods are not bussy i will need support the most quick possible please

knotty talon
near halo
#

i have been insided on rustoria 10x

#

player called Lisa

#

join my clan acted like he wanted to play

#

than takes nearlly all of my loot

misty scroll
#

Insiding people is not against the rules

prime yacht
#

hey how do you appeal a kick ban, a group was giving us their loot since they were signing off for the wipe

#

not too sure if that counts as teaming

#

but correct me if im wrong

light cedar
#

One groupe of cheater get ban and they comeback with a other account and they despawn all their loot @misty scroll

#

Can you do something about that ?

ivory delta
#

did something happen with the speakers not allowing you to change stations ans save ?

tough bane
light cedar
#

Already done

#

But the thing is if they despawn all our stuff we will raid for nothing

#

So we just gonna get fuck

mental leaf
#

The Admins will answer ass soon as possible

light cedar
#

Ik but he despawning rightnow and still no ban 😦 (name : Peer)

mental leaf
#

The Admins trying their best to keep the servers Cheater free

ivory delta
#

did something happen with speakers not changing stations ?

mental leaf
ivory delta
#

speakers will not save stations but the radios will

#

i always set them up in base but for some reason it is not working here which is odd

light cedar
#

Btw i hope he gonna get ban fast by anti-cheat before ruining some other group

#

Love you mods, have a good day ♥

ivory delta
#

any admins around by any chance?

knotty talon
ivory delta
#

just need them to check the plugin for the music system in the server.

versed nebula
#

What server are u playing ?

ivory delta
#

main

near halo
#

YO

#

I JUST GOT BANNED WTF

versed nebula
#

!ticket

marble mantleBOT
#

Hey, @versed nebula

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sharp vine
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

dopice nevim jaky mam mail na svojem 2 dolarovem rust ucte

#

kurva

mellow saffron
#

Anywhere to see the map prior to wipe?

near halo
#

are bans only on steam id or ip too

#

??

sharp vine
near halo
#

XDDDDDD

#

ON THE SERVER U DUFUS

sharp vine
# near halo XDDDDDD

if you got banned make an appeal, and try to get unbanned. if it was EAC that banned you normally thats an HW ban, i think IP aswell

near halo
#

no im not game banned

#

and not every eac ban is hwid ban

#

dont say just HW its HWID

#

u dufus

#

im asking if u ban ip too

#

or only steam id

raven mist
sharp vine
near halo
#

lmao

#

u just dont know

#

ur such a goofball

raven mist
#

Yes i dont know, sorry

sharp vine
versed nebula
near halo
#

nice 😴

#

competent admins

raven mist
near halo
raven mist
#

Anything else we can help you with?

brisk bluff
near halo
#

yea didnt mean to

#

get banned

#

Need help with a ban, not sure why we were banned for association

limber valve
#

^

near halo
#

i used '.' before a certain command

#

Apparently we were just banned for association despite the fact that none of us were cheating

ivory delta
#

can you take a look at the music pllugin if you get a second speakers are stuck on rust radio

versed nebula
#

,!appeal

near halo
#

nah idc

#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

limber valve
#

!appeal

marble mantleBOT
#

Hey, @limber valve

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

brisk bluff
#

If there is nothing else we can help you with use #general

junior reef
#

!appeal

marble mantleBOT
#

Hey, @junior reef

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

yea like tell me what i got banned for

#

i got muted and then banned

versed nebula
#

what server ?

near halo
#

like why would u mute me and then ban me

#

Zeus 5x

#

not the trio one

#

idk what servers u have

versed nebula
#

.!appeal And a admin will be with u soon

brisk bluff
near halo
#

why?

brisk bluff
#

If you have, appeals can take 1-3 days

near halo
#

lmao why would i do that

brisk bluff
near halo
#

2 usd account
vpn

#

yea like whatever

#

u do u goofballs

mental leaf
sharp vine
#

topkek

raven mist
brisk bluff
#

He was warning us shenzyyy

near halo
#

@raven mist It says I cant appeal because Im not banned but im banned from the server

hazy bobcat
#

why cant i appeal

#

why do kids report after getting beamed

#

fucking nns

raven mist
#

Wait 10 mins and try again, takes some time to sync

hazy bobcat
#

shenzzy check if i got banned

near halo
#

AMIGOOOOS

raven mist
#

U got gamebanned? :kek:

hazy bobcat
#

no

near halo
#

wrong channel sorry

hazy bobcat
#

on rustoria