support

[raven mist]

Ticket command is not working on rtg, feel free to pm any available admin @near halo

[tacit current]

Is that only on RTG, Shenzyyy?

[raven mist]

What is?

[tacit current]

Is the ticket command not working on only rtg?

[raven mist]

There is no /ticket command on rtg :D

[tacit current]

Didn’t even know that

[raven mist]

Haha well now you know

[glad pivot]

whats the command for the shop in game to spend points on

[tawdry jetty]

/s

[near halo]

How long does your EAC Game Ban have to be to play again?

[tough bane]

At least 180 days.

[near halo]

ok thanks

[forest wave]

Okay so the wipe cycle has me very confused.

Your website says "Wiped today." But the server aint wiped.

The bot says "Wipe tomorrow at 3PM UK time" But that message was send on thursday the 22nd at 00:58

So is this wipe today on Thursdays or is it tomorrow on Friday

Also: https://rustoria.co/servers this info is so wrong..

[barren sorrel]

hello, ive been banned for hacking on your servers for hacking around 26th of last month, i am wandering if someone could unban me, i have already made an apeal but came through denied a phew days later and i am talking about last month here. im wandering if you can unban me because if i was really hacking i would be game banned

[tough bane]

Sorry that your banappeal was denied. But the staffteam or admins will not elaborate any reasons why your appeal got denied. This decision is final and will not be discussed further.

[tough bane]

Thursday would be correct. The issue is as I suppose that the bot is set in the UK and at that time it was still Wednesday there. So tomorrow would be correct. And the website is referring to the actual day.

[forest wave]

Can be a little confusing if it says Wiped instead of Wipes. But okay. Thursday it is. Thanks

[forest wave]

That said though - Website says: Wiped today on Vanilla - EU Medium. Surely that can't be correct as its bi-weekly and only 1 week old.

[tough bane]

Thanks for that. I will forward that to someone responsible for the website there.

[ocean oar]

Hi,

I still would like to cancel my sub on Rustoria US main. Like yesterday, it doesn't work...

[exotic thistle]

!cancel

[marble mantle]

Hey, @ocean oar

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[ocean oar]

I did it... It doesnt work.

[exotic thistle]

this cancel is to stop the vip autorenew monthly , if is not possible to cancel it send dm to @balmy cypress , he might be able to do it for you!

[severe bramble]

hey can u unlink all of my connections to rustoria

[thorn knot]

yo

[ocean oar]

Thanks... I wanted to dm him, but i had forgot his name. 😅

[solar sigil]

<@&274971100184576010>

[tough bane]

Please message me your steamid.

[digital gulch]

any mods know what this is? this happened to my friend and i want to help him

[near halo]

Pay for truce

[ancient pulsar]

did he reconnect to the server

[frosty prairie]

hay can anyone check my ban appeal

pls

anyone

[hard sigil]

packet loss sometimes causes this

[near halo]

@digital gulch https://support.facepunchstudios.com/hc/en-us/articles/214240585-EAC-Disconnected

[graceful cobalt]

Any admin I could dm ?

[severe bramble]

why i get ban

[exotic thistle]

you should have the reasion why you got ban, if you would like to appeal it you can there https://bans.rustoria.co/

[exotic thistle]

i am not an admin, but what do you need i might be helpful?

[exotic ginkgo]

Is there outher way to buy vip

?

[exotic thistle]

No, except in our website https://donate.rustoria.co/

[exotic ginkgo]

Ok

[graceful cobalt]

Someone has a better gaming chair than mine :) I want the gaming chair removed ya know

[tacit current]

Are you referring to a cheater?

[graceful cobalt]

Smart guy detected

[exotic thistle]

report him via /ticket in-game

[graceful cobalt]

Thanks, whoever clapped them :)

[static pewter]

how do I make ticket

[graceful cobalt]

My gaming chair is the best now

[west osprey]

!ticket

[marble mantle]

Hey, @static pewter

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[static pewter]

!ticket

[marble mantle]

Hey, @static pewter

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[static pewter]

but I need it on discor,d I got false ban hacking xD

[raven bison]

!appeal

[marble mantle]

Hey, @static pewter

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[graceful cobalt]

You the best ! THEY GOT ROLLED

[stark furnace]

Is the server still down

[raven bison]

@stark furnace 10x? If so yes

Check the servers on the right

[west osprey]

I'm sure Ryan will also make an #announcements when there is an update.

[edgy geyser]

can any admins help me?

[west osprey]

whats up

[kind aurora]

I bought vip for eu main and i still get queue

[weary nebula]

Same for me

[waxen pivot]

OMFG IT DOESNT LOOAAAAD

[thorn hollow]

i need admin help right now

@west osprey i need ur help

[kind aurora]

@zealous kettle

[west osprey]

Feel free to join waiting for support and we can chat @thorn hollow

[edgy geyser]

check dms

[near halo]

@west osprey i cant log on to US 10x it just says connection attempt failed please help

[quiet yoke]

Hello, i´ve got vip on long and trying to buy vip for the eu main but its just loading and nothing is happening

its just loading

ive tried to buy it 3 times now lol

just nothing is happening

any admins online?

[edgy geyser]

I need help can any admins dm me

[tacit current]

Not an admin, but I can try to help you if you tell me what you need help with?

[delicate berry]

MY VIP IS NOT ACTIVATED AND I AM CHARGED 2 TIMES

[exotic thistle]

send and dm to @balmy cypress with your steamid64 , and he might check that for you!

[tacit oasis]

hello

[edgy geyser]

is there any staff online that can i help my friend^

[tacit oasis]

is there is any staff to help me

[runic dove]

how do i get an admin?

[edgy geyser]

idk i dont think much are on rn

[late osprey]

is there an admin on i need help

[edgy geyser]

same here

Luke check your dms

[balmy cypress]

Whaat is the issue? @edgy geyser @tacit oasis @late osprey @runic dove

[delicate fog]

!ticket

[marble mantle]

Hey, @delicate fog

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[wet umbra]

I was banned a few days ago by playing with hacker, so I submitted ticket but was not replied yet. I have never played with hacker, and I have a team. only I was banned among my teammates, can you tell me who played with me?please investigate me again.

my steam64 is 76561199075478877

[sharp vine]

Hi please be patient our admins are on the case as fast as they can

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[sharp vine]

Normal appeal processing takes 1-3 business days

[plain iris]

Hello, I played with a Frenchman, he turned out to be a cheater because of him I was blocked, you can please unblock, sorry for my English, I'm from Russia and don't know him well

[sharp vine]

!appeal

[marble mantle]

Hey, @plain iris

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[tacit current]

Another scam link

[gritty lantern]

i would like to appeal a ban

if its been denied 3 months ago is it possible to appeal again

[wary shadow]

Can I talk to a mod or admin

[exotic thistle]

whatsup, may i help you?

[tacit current]

Once an appeal is denied, you cannot re-appeal a ban.

[gritty lantern]

Creeper!? Aww man ):

[inland mica]

Hi is it correct that the rustoria website to buy VIP is down

when u press login u get this message: No OpenID Server found at https://steamcommunity.com/openid

[cinder jungle]

Cant login on website to buy vip. Type/ping me when fixed if possible

[west osprey]

I believe it is the steam website that is down

[west osprey]

Our website looks to be fine, however the steam website seems to be having issues

[inland mica]

press on the login and then u will see the error message

[west osprey]

Because you're logging in with your steam

[quiet loom]

when i press log in it gives me an error, no option to log into steam

[west osprey]

does the button say "steam login"

[quiet loom]

nope

https://donate.rustoria.co/packages.php?game=3&server=19#

look top right, just log in

[west osprey]

Sorry, you're right- but you would be logging in with your steam there as well, just like on the main page where it says steam login

If you're having issues, feel free to join waiting for support and I can explain it 🙂

[quiet loom]

im here

[near halo]

i am having the same problem with trying to log in on rustoria website @quiet loom

[west osprey]

Feel free to join waiting for support and I can explain it to you as well 🙂

[lilac nova]

I cannot buy VIP

[slow maple]

!appeal @kind stirrup

[marble mantle]

Hey, @kind stirrup

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[lilac nova]

Any admin that can help with this situation?

@balmy cypress

[zealous kettle]

Message Luke

[exotic thistle]

what kind of browser you are using?

[lilac nova]

chrome

It's working like 30 mins ago

[zealous kettle]

Actually my fault- the Steam website is down. So you’ll have to wait for that to come back up before being able to make a purchase.

[simple tiger]

Spoofy

Can I talk to you for a sec ?

[lilac nova]

oh thank you so much~

[fair heron]

!appeal

[marble mantle]

Hey, @fair heron

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[simple tiger]

are the websites down for everything ?

[raven mist]

Its steam being down

[upper jackal]

Can a staff member lend me a hand? I’m trying to rebuy vip on the website but it seems to be down

[raven mist]

So most likely yes

[upper jackal]

I didn’t even read before sending that

[raven mist]

No problem

Will be back up soon hopefully

[simple tiger]

Thanks for the reply

[lilac nova]

any ETA for the US long VIP to be in stock?

STEAM is UP~

[mental leaf]

How do u get notifyed when ur application gets accepted or declined?

[exotic thistle]

you asking about ban appeals, or staff application?

[mental leaf]

staff

[exotic thistle]

if is accepted somebody will get in touch with you via dm.

[mental leaf]

ok

thx

[timber flame]

i boosted the server but i dont get the rewards for it

[exotic thistle]

did you type /auth in-game?

[timber flame]

yeah

[exotic thistle]

give it a little bit of time for the system to detect it, if isnt still working come back here and call out for help agin!

[timber flame]

okay thanks

[modest pendant]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[modest pendant]

!benefits

yo im donator where is my benefits and donator role

[slow maple]

Your discord is not linked to our website

rustoria.link

[modest pendant]

it is]

/auth

[marble mantle]

Hey, @modest pendant

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[slow maple]

Its not.

[modest pendant]

dude

i cant send image here.

[slow maple]

Make sure your signing in with correct discord account.

[modest pendant]

im sure.

look dm

[slow maple]

I just saw your picture. Give it a minute and see if it changes

[modest pendant]

it's been 2 days lol

[undone sedge]

So, I was banned for having a group bigger than 3 on Rustoria Solo/Duo/Trio 5x whilst raiding someone with my Duo

[peak lantern]

it said i exceeded a group limit of three i did not i heared a guy saying codes out load i tryed the code it worked and said i exceeded group limmit of thre

[slow maple]

!appeal

[marble mantle]

Hey, @undone sedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[peak lantern]

same neal

[slow maple]

Ill ask someone if they know.

[undone sedge]

No. We were raiding you. You had a group of 5

[peak lantern]

no

[slow maple]

Can you send me your Steam 64ID plz

[peak lantern]

i heared a guy say codes outload so i tryed them

then i got banned the code did work though

[slow maple]

!appeal

[marble mantle]

Hey, @slow maple

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[fair heron]

rack can i dm u

[peak lantern]

😦 i even have a membership i would not do this

[fallen swallow]

I was banned yesterday and it was called scripting and idk know why i got banned i only use a vpn and I feel like i'm put into this process for no reason and i cant get out

[slow maple]

DM or VC. Which ever

[undone sedge]

What is my steam 64ID?

[modest pendant]

its not for u

[slow maple]

That was for someone else.

[brisk ferry]

hii rack

[undone sedge]

Rack. You destroyed us on cargo earlier. On the same server haha.

[pastel badger]

!APPEAL

[marble mantle]

Hey, @pastel badger

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[slow maple]

Do you have another steam account you play on?

Oh your verified now!

[modest pendant]

holy

[slow maple]

BANG!

fixed

[modest pendant]

finally, thanks for u support sr

[echo venture]

so i was recently banned on dead by daylight for exploiting a glitch, will that affect me being able to play these servers?

[slow maple]

No problem! Have a good day!

[undone sedge]

Rack, what would cause a Ban for exceeding a team limit? We pulled a 200iq play, and walked up outside these nakeds base, and they were all talking in game chat, so I asked, “Hey guys, what was the code again” to which one of them answered with the code. We went in, killed them all. There were 5 or more of them. It’s in the logs. Why were me and galaxy banned?

[slow maple]

if you wanna join waiting for support i can help you out

[undone sedge]

Gotcha.

[pastel badger]

YO RACK CAN U HELP US WE WAS PLAYING ON THE SERVER WITH U EARLIER

[slow maple]

Whats up?

[echo venture]

@slow maple so i was recently banned on dead by daylight for exploiting a glitch, will that affect me being able to play these servers

[pastel badger]

i think my friend is talking to somone

thank you tho

[peak lantern]

same i was on the same server galaxy

[vagrant garnet]

hello i want cancel my subscribe on server// this don`t work on you website

[peak lantern]

got banned bc exceeding group limit but i just heared a guy say codes and i put them in

it worked

[pastel badger]

lmao yall shouldnot of said the codes lmao me and my friend was dying

[peak lantern]

i did not i heared a guy say them

and i tryed to put them in

[fallen swallow]

i was banned yesterday for no reason

[slow maple]

No. that has nothing to do with rust

[peak lantern]

says i will be unbanned in 2d 23hrs does that mean my appeal was aproveed?

aproved

[slow maple]

Means you can join next wipe 😉

[peak lantern]

yay

thanks so much for appealing my appeal 🙂

[fallen swallow]

Rack I was banned yester day with "scripting" does it tell me if i will be unbanned?

[slow maple]

see ya on cargo!

[fallen swallow]

I saw that he had a time under his ban appeal that he sad

[peak lantern]

👍

[fallen swallow]

said

[slow maple]

Check the site and see what it says

[peak lantern]

bye !

[fallen swallow]

thanks

[slow maple]

Later man!

[slow maple]

!appeal

[marble mantle]

Hey, @fallen swallow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[slow maple]

Just incase you need the link again

[fallen swallow]

Thanks

[signal mirage]

ok so i better get unbanned or someone show prof that im cheating next wipe of course

you can not banned someone for being sus

[tough bane]

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap.

[signal mirage]

im just saying if im not unbanned next wipe im going to be pissed

can anyone give me hard evidence that im cheating , if not unbanned me

[dry junco]

.

[near halo]

We do not discuss or show evidence of the ban, Have you submitted a ban appeal?

[signal mirage]

yes but its my banned so you cant show anything of my banned to me

[near halo]

No we do not show our evidence

[signal mirage]

so it could be maid up for what i know and you trying to banned a ok player

[echo venture]

I think you fully well know that making up evidence to ban a singular player is the last thing we’d do. We have over 25k bans currently applied across our servers, you really think we have the time of day to falsely ban 1 player?

We don’t disclose evidence so banned players do not know what got them caught so they can’t avoid it in the future.

[wary shadow]

Can I talk to an <@&274971100184576010> , it's been over 4 days and no one has replied to my appeal even though I have contacted other admins and they have asked for my steam ID, and just done nothing

[signal mirage]

well its kinda dumb if your cheating and thats how you were banned so cut the shit why is it so hard to give somone evidence

[echo venture]

How do you think it makes sense that a community would disclose the evidence that caught you out? If you don’t know what slip up you made, you can make it again in the future.

It jeopardises our security by disclosing evidence for these situations.

[signal mirage]

so you really think im cheating lmao so if there is any good players in that server there going to get banned got it

wait jeopardizes your fucking security wtf your show one or maybe two evidnce that im cheating how is that going to jeopardizes your security

[echo venture]

ok thank you, some servers dont allow accounts or people with bans on other games

[echo venture]

Clearly wasting my time here trying to explain our reasoning. But sure. It’s like asking for evidence from EAC, or VAC or Battleeye. Will never happen. Just like it won’t happen here because we have our ways of catching people like you out. But have a nice day and enjoy the other servers out there.

[signal mirage]

were you the one that banned me im not fucking cheating if you really did look i would get banned on other servers to and as you can tell i dont ahve and other rust banned or game banned so i really want to see bc i feel like your just 12 year olds being admin on the server and thats not good

[stray marsh]

Mate you’re arguing with the owner of the largest Rust server that exists. I’d just move on.

[signal mirage]

naaa if im wrongfully banned im fighting for it

[stray marsh]

You were given your options for appeal. Please follow them.

[plucky jackal]

Why I can't unlink my dc account from mine account

Any tips how to do it? I wanna switch discord account

[stray marsh]

!Unlink

[marble mantle]

Hey, @stray marsh

To unlink your accounts, follow the steps below:
https://files.rustoria.co/s4k9G8qGZ5dQKnbSNnBqeEmQUAUy44PZ.mp4

[eager needle]

Hey it keeps declining both my cards every time I go to purchase vip. I have money in all my accounts….

[wary shadow]

At least your getting a response

[fallen swallow]

yea i got fucking banned

[marble mantle]

Hey, @fallen swallow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[tough bane]

Please get in touch with @balmy cypress.

[quick fiber]

how do ypu link steam im in the group

[marble mantle]

Hey, @quick fiber

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[quiet loom]

EU main down -_-

[hearty copper]

lucky me if it rollsback

but srlsy man, fix your provider. every fucking wipe

[near halo]

https://gyazo.com/e396d465e6bb95ca615e3c8782f644a6

Rustoria 5x eu no bp. Telling (me) to use a rope and hang myself and record it.

[zealous kettle]

Looking into EU Main

[woeful sage]

@zealous kettle screen share

[burnt blaze]

where is eu main

[near halo]

what is eu main

[zealous kettle]

#support message

[turbid sphinx]

What happened to EU main server

[stray marsh]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[covert mulch]

Bought vip us main and still in q 76561198852897603

[glacial orchid]

Bought vip us main and still in que 76561198286502743

[tough bane]

?vipissue @covert mulch @glacial orchid

[marble mantle]

Hey, @covert mulch

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[dry junco]

what is the map for toria us main

soz for asking in support i cant find it though

[quartz fractal]

help

[deep sage]

make an appeal

[quartz fractal]

?? but what did i exploit

[tough bane]

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap.

[autumn dagger]

admin has smol ppp

[deep sage]

i got false banned too

[quartz fractal]

can you check the reason i was banned? @tough bane

[heavy tree]

wtf was @quartz fractal banned for

[tough bane]

Nope sorry. You can only see this when you try to join the server. And the reason there is exploiting. Just create an appeal please.

[heavy tree]

he doesn't even play servcer

@tough bane I just made a ticket and admin replied saying he needs to ask in support channel of discord why he was banned

[quick spire]

what happened to the eu main server?

[heavy tree]

@violet dagger @raven mist help @quartz fractal please

[quartz fractal]

pls

[stray marsh]

@heavy tree We do not discuss bans with other players.

[quartz fractal]

would someone be able to review the appeal now please?

[stray marsh]

!appeal

[marble mantle]

Hey, @quartz fractal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[quartz fractal]

I did it

[heavy tree]

it's a false ban though

[stray marsh]

Then just wait for it to be reviewed.

[heavy tree]

he doesn't even play, and we are only a trio, can't wait 1-3 business days

plus he just bought vip too

[stray marsh]

Spamming support won’t help your cause.

[ivory delta]

i really need help luke is on mobile and it seems every week my vip is messed up any one on its 30 minutes into wipe

[smoky hedge]

when is eu main going to expand guys

[stray marsh]

Luke is the only one able to assist with this issue.

[ivory delta]

.....

[heavy tree]

@stray marsh can you do ban appeals?

[smoky hedge]

the bot shows server expanded from 325 to 450 but its still 75 queue? how does that make any sense ffs

[stray marsh]

The banning admin for each case handles them. I didn’t ban you.

[ivory delta]

there has to be more than one person who can help i have a subscription it is active and going. No way only one person has access

[stray marsh]

It is only Luke.

[heavy tree]

is the admin who banned @quartz fractal on right now? time is of the essence!!!!!!! he needs to be unbanned

it was a false ban

[stray marsh]

Again, spamming will not help him.

[void condor]

Feel free to hop in waiting for support if you have an issue with vip

[narrow sleet]

rustoria us main , airfield metro tunnel is broken , some admin go check it out

[rancid wren]

check airfields metrotunnel there is terrain bug in the stairs us main

[digital gulch]

any1 know what this means?

[exotic thistle]

it means you used any slur word wich is blacklisted from the server.

[digital gulch]

i said 'i like em big'

'i like em chunky'

as in the song

is that a slur?

[robust walrus]

DM me your in game name please.

@digital gulch

[solemn nymph]

are respawns broken rn?

[real wolf]

I'm Chunky

[simple tiger]

how has my appeal been denied that is so unfair

[real wolf]

You spelled chunky with an "i" 👀

[simple tiger]

how was i ever meant to know that a random i met was hacker i played with him for now even 10 minutes

such an unfair ban

[exotic thistle]

admins know what they doing, they have proofs but thats not how is going, they wont show you anything sadly!

[simple tiger]

i know dude but cmon its not like ive been playing with that kid for years i just met him and got banned for it its so sad i love playing that server but nope

[exotic thistle]

i understand you! , but please be more careful with who you play next time! , check their hours check their steam profiles info more

[simple tiger]

so its done thats it ?

[digital gulch]

bruh

i meant to type chunky

lmao

[smoky hedge]

u and i next to eachother 😳

[exotic thistle]

in most cases those kind of bans are not permanent

[simple tiger]

so what do i do now

[exotic thistle]

you are banned for playing with hacker right?

[simple tiger]

correct

a random that i just met and played with him for 10 mins

[exotic thistle]

that part doesent matter here , im just telling you , if you get an ban for playing with hacker it should be with time in most cases or until the wipe, so check it when its ends , also if your appeal was denied that means they wont unban you, server will atuomaticly unban you if you have a timer/date.

i guess you can find it in your bannapeal

[simple tiger]

oh well thanks man i appreciate your time

[willow ginkgo]

olee

[exotic thistle]

hi, may i help you?

[willow ginkgo]

how will we know when our appeal has been answered?

[exotic thistle]

if you have your discord linked in https://rustoria.link you will recive a dm from our bot if your appeal was accepted or denied, otherwise you have to check on https://bans.rustoria.co/

[willow ginkgo]

okay thank you

[near halo]

i need ghelp with a cheater

[exotic thistle]

please report him via /ticket in-game ,admins check all tickets.

[rustic belfry]

Ligma Ass is abusing on cheat, i need admin urgently please

[exotic thistle]

!ticket report them via ticket , admins would have a look into it

[marble mantle]

Hey, @rustic belfry

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[rustic belfry]

I already did ^^

[stark furnace]

is wipe still tomorrow for the us 10x

[exotic thistle]

#oldserverinfo

[wind tree]

my base is bugged

when ever im trying to put and external tc it says that there no stacking tcs but i dont have one there

[cobalt wasp]

hi

iam already in group

<@&274980199668645888>

[wind tree]

<@&274971100184576010>

[violet dagger]

Its probably because where you are standing there is no TC access but where you are trying to place the TC there is a building priv in that spot

[cobalt wasp]

<@&274971100184576010>

[violet dagger]

try doing /auth now

should be good

[cobalt wasp]

yea ty

how much point i will take per hour

[violet dagger]

for every media linked you get another point

so depends how many medias you have linked

[cobalt wasp]

why i cant link yt

[violet dagger]

?youtubelink @cobalt wasp

[marble mantle]

Hey, @cobalt wasp

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

[wind tree]

even when we move 10 miles away we still have TC access

and when we place a tc it says you cant stack tc

[violet dagger]

hmm, not too sure then. That's how the TC system works and it is a Rust thing. But iam not available right now to load in-game and check it out. If what i said doesn't fix it i don't really know a solution for it atm

[wind tree]

is there any other admin that is on?

[near halo]

can u join waiting for support?

[wind tree]

i have

[sour kindle]

im still muted for over a day or two

actually maybe even 3 days

[near halo]

i got a false chat ban i need it fixed asap im about to be raided

[tawdry jetty]

!appeal Follow the steps below to appeal a mute/ban

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

its a hour chat ban by the time a i make an account ill be unbanned

you cant just help me
]

[deep kelp]

why is my vip not working after 10 mins for main

[hallow stump]

?vipissues

[marble mantle]

Hey, @deep kelp

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[deep kelp]

bro i dont understand

like is anybody gonna help

[raw lily]

Please see the previous message

[deep kelp]

yes and i did that

[pliant grove]

Hi ive accidentaly took the wrong VIP package (wrong server). Can i get switched to VIP US Vanilla small please?

[tawdry jetty]

?vipissues Contact Luke, he's tagged below.

[marble mantle]

Hey, @pliant grove

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[rustic otter]

Could I please message someone of staff in the dms

[exotic thistle]

sure you can dm me, ill try to help you with whatever i can!

[rustic otter]

Thank you

[wild tangle]

#support

[bright ruin]

@tall musk

[brisk bluff]

this chat is for support if you want to talk to someone use dms or the #general channel

[ocean karma]

i got banned for chat voilation and its been over an hour and still no unban

tragic

[stray marsh]

!ticket

[marble mantle]

Hey, @wild tangle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[stray marsh]

!appeal

[marble mantle]

Hey, @ocean karma

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

admin i need help fast being raided by a what we susspect hacker

<@&274971100184576010> please help

[ocean karma]

nvm im unbanned now

[hushed finch]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[versed grove]

/ticket

[marble mantle]

Hey, @versed grove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[tulip pebble]

why is airfield trainstop on main blocked with hobo barrels?

[stray marsh]

Mapping issue that is being looked at.

[tulip pebble]

olk

[thin mortar]

Hey I need help bought my friend vip not workin

[granite vortex]

what do i get for boosting server? cuties?

[balmy cypress]

?vipissues

[thin mortar]

yes

[balmy cypress]

!vipissues

😮

[balmy cypress]

just DM me

[misty scroll]

😮

[past badge]

waiting for support need to talk to an admin,

alright nice admin support ive been sitting in waiting for 10 mins...

[outer kite]

how do i get the discord kit

[balmy cypress]

DM me and we can discus the issue

[balmy cypress]

Link your discord and steam on https://rustoria.link/dashboard

[crystal creek]

can i but nudity on signs?

[tawdry spear]

i need an admin this kids on zeus 5x are teaming when we are raiding them

[exotic thistle]

!ticket

lol

[exotic thistle]

please report any rulebreaker via /ticket in-game

[stray marsh]

Unless they are constantly spamming the chat, not really mate.

[near halo]

How long does it take for staff apps to get accepted/declined and how do I know if it got accepted/declined?

[zealous kettle]

They get looked at weekly, and you'll receive a DM.

[near halo]

Ok, thanks

[lone temple]

!ticket

[near halo]

YO I JUST GOT MUTED FOR 6 HOURS IN RUSTORI 5x FOR NOTHING? CAN I GET A UNMUTE ASAP

[zealous kettle]

I'll take a look

[near halo]

thank you lmk asap because its stupid i was muted for that

ill speed it up im assuming its because i said i was gonna make a drink with a jigger, but im a bartender i guess your system isnt smart enough to know what that is or thinks something else idk

can i get my unmute tho please?

@zealous kettle

[zealous kettle]

Unmuted.

[near halo]

thanks

[frank meadow]

i cant move on rustoria us small

someone can help me

[hushed finch]

Are you still stuck?

[frank meadow]

yes

my game crash and i cant spawn

[hushed finch]

Try validating your files

https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[frank meadow]

ok but i need to queue again?

[hushed finch]

You are not on the server right now right?

[frank meadow]

yes im on it

my game crash on cargo

and when i get again into the game

i cant spawn

for my teammates i appear dead

but in my screen im levitating

in the middle of the sea

[hushed finch]

Could you send a screenshot?

[hushed finch]

Have you tried pressing buttons and your mouse?

[frank meadow]

yes

[hushed finch]

@zealous kettle Any idea?

[zealous kettle]

PM me @frank meadow

[frank meadow]

ok

[frosty prairie]

How do I link my discord

[dark radish]

https://rustoria.link/dashboard

check out this website

[frosty prairie]

Noo I linked the wrong discord

How do I unlink my other account

[near halo]

Help

[dark radish]

The tags are broken, but on the website I linked above you can send an unlink request to the admins

[near halo]

Ok thx

[frosty prairie]

Hay can i also know how to check if anyone checked my ban ticket

[dark radish]

Do you mean appeal?

[frosty prairie]

Yeah

[dark radish]

you need to check the appeal website and see if it was answered by an admin

[frosty prairie]

Can u resend me a link to the website because I don’t have it saved

[dark radish]

Let me grab it for you 😄

[frosty prairie]

Thx

[stray marsh]

bans.rustoria.co

[dense crescent]

theres some guys throwing really hard Rs at me

[frosty prairie]

When do u guys check ban appeals

[dense crescent]

and im really upset because i'm fucking black

[stray marsh]

/ticket in game

[thin mortar]

!vipissues

!vipissues

yet again

luca wya

[stray marsh]

DM him

[shut stone]

is there a admin here

[sand peak]

Heh I am playing on small US and I crashed with 500 scrap and a t2 on me in outpost and the queue won't let me get in the server in time before my stuff despawns. Is there anyway you can give my teammates my loot off my body?

[compact parcel]

Hey!

Unfortunately we do not interfere with the gameplay of the server, sorry

[median snow]

i got banned for exceeding group limit but im in a group of 2?

[topaz aurora]

could anyone please help me get unbanned on the american 5x no bps i got banned for exceeding group limit wen someone gave me their base and then i gav it to someone else after and it assumed we were teaming

[median snow]

that was you?

[topaz aurora]

i think so lmao

[median snow]

lmao i got banned for it also

[topaz aurora]

was it in l10

[median snow]

yeah

[topaz aurora]

yeahhhhh that was me dude that is pretty stupid

[median snow]

frfr

[topaz aurora]

i gtg afk but could u explain that to the admins and try to get me unbanned as well lmao wat r the chances of that

[median snow]

ill try

[chilly falcon]

HELP ME
why am i started freezing just 1 meter away from the enemy ITS keep happening thoose 3-4 days its so anoyying

its only lagging when im near on a enemy

i keep getting killed because of that

[stray marsh]

That sounds to be an issue on your end. No other players are reporting this.

[stray marsh]

Join Waiting for Support

@median snow

[median snow]

i am

[chilly falcon]

irish uhm i have read about it on google other ppls also have it

[topaz aurora]

can i join too irish we got banned at the same time

[stray marsh]

Not on Rustoria

[chilly falcon]

its freezing front of ppls

[topaz aurora]

for same reason i gav him a base

[stray marsh]

Yes, I'll pull you soon.

[topaz aurora]

and it said we exceeded limit

k

[chilly falcon]

irish its literally freezing front of ppls

[shut stone]

i got banned for playing with a hacker but me and my buddy had no clue

[chilly falcon]

irish i can stream what im talking about cuz its only in close combat this problem comes

[shut stone]

i just need to talk to someone about this

[stray marsh]

bans.rustoria.co

[shut stone]

i just type that in?

[median snow]

irish it says im still banned for 2 more days

[stray marsh]

Yes, just follow that process

[chilly falcon]

So thats the help i get

ty so much

[stray marsh]

We can't fix an issue that is on your end, sorry

[chilly falcon]

what do u mean whit my end?

[nova rune]

Can i pleas ehave admin help please ? :]

[shut stone]

bans.rustoria.co

where do i type it in at

[stray marsh]

What can we do for you?

[stray marsh]

In your internet browser.

[thick locust]

Hi, I was wondering if I had to join rustorica servers with a vpn because of game ban i havve that is almost a year old. Should I just join without one?

[stray marsh]

Join waiting for support

[rocky harbor]

@stray marsh blantant hacker on us small can you please ban?

[stray marsh]

/ticket in game

We will gladly look into it from there

[rocky harbor]

thanks. its not even fun hes not even hiding it

[heady pendant]

theres a cheater on us 10x i have video evidence

[rocky harbor]

@stray marsh thanks pal

[heady pendant]

!ticket

[eager needle]

hello i need an admin for us small

[cloud current]

need admin as well

[chilly falcon]

YO ADMIN

IRISH WHOLE GAME LAGGING LIKE I SAY MAN MY TEAMMATES HAVINGSAME ISSUE

[stray marsh]

No one else is having this issue mate.

[cloud current]

Admin can you help me

[stray marsh]

What can we do for you?

[cloud current]

can i talk to you in a talk channel

easier to explain

[stray marsh]

Join waiting for support

[near halo]

Woody Got Wood - Kickbanning - Come To Discord
what do yall want?

[primal rampart]

Is there an admin on? im banned for playing with a hacker?

[stray marsh]

bans.rustoria.co

[primal rampart]

dang 1 to 3 business days that wild

[near halo]

@west osprey

is there anyway i can appeal?

[west osprey]

I'm the admin who banned you, we have spoken already.

[near halo]

ik but can i appeal lol?

[west osprey]

I mean, if you'd like to take time out of your day to do so, feel free. However I've given you my decision 🙂

[primal rampart]

@west osprey is their anyway i can get some clarification on why im banned

[west osprey]

Have you submitted an appeal?

[primal rampart]

yes

[west osprey]

What was the response

[primal rampart]

I have not gotten one yet it says it will take 1 to 3 business days.

[west osprey]

You will need to wait to hear from the admin who banned you

[primal rampart]

Okay, sounds good sucks I'm gonna lose all my progress though

[primal rampart]

@west osprey Nevermind, it must have been a bug or something cause it allowed me to join just now!

[stray marsh]

We responded to your appeal.

[primal rampart]

ok thanks how do i see the response just so i can see what had happened

[shut stone]

@primal rampart you and swipey get banned

is there a way my appeal can get looked at

[warped topaz]

can i get an admin. i am in waiting for support

[wintry oyster]

me too

need assistance

[west osprey]

whats up?

[blazing hamlet]

still waiting?

[weak glen]

yo

i got insta banned while logging in

using a new acc from my mate cause i cant login with my main im back from army after 6 months

when i try to log in it kicks me and says Disconnect: hacker

Help?

[dark radish]

Have you tried appealing your ban yet? @weak glen

[arctic sapphire]

luke didnt give me my special role

[digital gulch]

is this a perma ban?

[digital gulch]

?

[sharp vine]

Hi it isnt but changeing members during the wipe is not allowed

[sharp vine]

!appeal please do an appeal

[marble mantle]

Hey, @digital gulch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[copper vault]

Hi , i have problem if i connect to server dowland map 0,0% (disconnected couldn't download level , cannot connect to destination host) help pls.

[jagged birch]

I will dm you some solutions

[compact parcel]

!mapfiles @copper vault

[marble mantle]

Hey, @copper vault

If you are received the Disconenction message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

[raven bison]

What is your steamid? Are you using a VPN?

[lavish cypress]

When i joined the server my ingame name is all numbers?
My Steam name is different and if I try to change my Steam name to something else, it still keeps being numbers ingame
Do someone know how to fix this?
https://cdn.discordapp.com/attachments/560128284126478356/867903094075162644/unknown.png

[compact parcel]

If your name is changing to numbers it most likely has blacklisted characters and/or a link in it

Once you change your steam name, you need to restart rust for it to take effect

[ripe scroll]

how do i talk to a admin?

[hard pier]

i got banned for team cycling and i wanna know how long i am banned for

!appeal

[marble mantle]

Hey, @hard pier

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[copper vault]

!mapfiles

[marble mantle]

Hey, @copper vault

If you are received the Disconenction message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

[tawdry jetty]

!Appeal @dire shadow

[marble mantle]

Hey, @dire shadow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[hard pier]

i got banned for team cycling and i wanna know how long i am banned for

[hybrid vault]

how we can talk to admin

[weak glen]

@dark radish for what i should appeal an unban this acc is fresh legit first time i join a rustoria server with it

Its probally smth with ur guys systeam to avoid Potential cheaters

[hybrid vault]

esp players at eu medium purple and cherep

[marble mantle]

Hey, @hybrid vault

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[hybrid vault]

/ticket

[marble mantle]

Hey, @hybrid vault

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[zinc bolt]

/ticket

[marble mantle]

Hey, @zinc bolt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

The game crashed, restarted the game and entered the server. I was misunderstood as a hacker and couldn't enter the serverhttps://steamcommunity.com/profiles/76561198333821120/

[tall tulip]

why is airfield blocked off in rustoria us main

[digital gulch]

how long is the ban for?

[hushed finch]

I don’t believe it is completely blocked off, just part of the train tunnel is. It was causing issues with insta-death collisions.

[hushed finch]

!banappeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[digital gulch]

does anyone know how to check how long this ban is?

[hushed finch]

DM me

[warped finch]

please

1v5 mp5 full headshot

[raven mist]

@warped finch Please use the ticket system ingame using /ticket

[warped finch]

/ticket

[marble mantle]

Hey, @warped finch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[raven mist]

Ingame

[warped finch]

ok

[raven mist]

[spice widget]

US long down?

[compact parcel]

Booting back up atm

[spice widget]

ty for the info

do you know how long will it take?

[compact parcel]

Should be a couple minutes

[spice widget]

oh okay,

[grim adder]

Was it just some maintenance or it crashed? Was so confused because it normally restarts in a couple hours

[compact parcel]

crash

[grim adder]

Okay thank you 🙂

[obsidian chasm]

bruh mikados group just tried insiding me

[leaden patrol]

why am i getting this error loading into rtg?

[compact parcel]

!mapfiles

[marble mantle]

Hey, @leaden patrol

If you are received the Disconenction message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

[leaden patrol]

thx

[raven bison]

@leaden patrol

I see ur still having problems

Check ur disk space

[pale hemlock]

how do i know if i got accepted for staff?

[raven bison]

Someone will reach out

Until then, don't ask about it

[leaden patrol]

its still not working

[pale hemlock]

ok sorry

[leaden patrol]

i think i got it actually

[raven bison]

@leaden patrol clear some disk space then delete the map file again

[leaden patrol]

srry thanks tho

[raven bison]

then try again

[leaden patrol]

yeah it worked now

[raven bison]

u should keep ur disk free

[leaden patrol]

i dont have much space

[raven bison]

u cant move some files / delete some stuff?

[leaden patrol]

im not very good with computers lmfao i wanna move them but i dont know ho

[raven bison]

If you have an SSD and you keep it fill, you'll notice it slow down a lot

That's fine, it's just better to keep some free space especially on a SSD

[leaden patrol]

yeah i know i try

thanks for the help appreciate it

[raven bison]

that's okay 🙂

[echo venture]

./ticket add @lunar beacon

./ticket add NAME is hacking

That'll be good enough, it doesn't need to be exact, don't worry

Deleted your message so the reported player can not see it 🙂 @lunar beacon

[digital cove]

Hey maybe someone could help me, i cant moove while i logged on Rustoria serv, on other i have no issue did i missed somthing?

[lunar beacon]

@echo venture How is it going?

[loud night]

Try restarting ur game or getting ur friend to kill u in game <3

[digital cove]

@loud night its not related to one server, but all rustoria serv

[near halo]

HEY

i need help]

[tacit current]

What do you need help with, Bubbi?

[near halo]

why isnt 10x eu wiping_

its 20 minutes past

[tacit current]

Wipes at 4PM. I'm assuming you're in a timezone of UTC+15 - What is your timezone?

[near halo]

denmark time, so idk

[misty scroll]

https://files.rustoria.co/schaadt/06fb173d-84c5-4ece-8e70-8bda3ac0ce17.png

[tacit current]

It'll go in 1h35

[lilac nova]

any admin that can help me with this situation?

[misty scroll]

You need to message @zealous kettle by the looks of it

[lilac nova]

he's not online..

[balmy cypress]

Is that one of your group members?

[lilac nova]

No. but i help him purchase vip

[vital lintel]

need help

admin pls

[tacit current]

You'll get dragged when an admins available just be patient

[lilac nova]

76561198344589039

[vital lintel]

okay

[clever kite]

ive been banned for exceeding team limit but there was only 3 of us, ive been told to wait for an admin

[tacit current]

?appeal

[marble mantle]

Hey, @clever kite

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[cloud iron]

If its possible i might need some help on 3x Nobp EU trapped myself

[exotic thistle]

admins wont interfiere with gameplay , sorry :/

[cloud iron]

fck

ok damn still thx

[prisma bolt]

whats average ticket wait time?

[exotic thistle]

depents how much admins are online and how many tickets they have active, once i got answered in 5 minutes, but sometimes even hours

[runic ridge]

could I get one players ban reason, out of pure interest

[echo venture]

We don't disclose ban reason to players, only the banned players can see their reason upon a connection attempt.

[runic ridge]

Alrighty

[hushed kraken]

!viphelp @queen vault

[marble mantle]

Hey, @queen vault

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[smoky hedge]

Rustoria eu main could you take care of it please add blacklist men??

[near halo]

thank u

[smoky hedge]

ywc

[little sand]

is there an admin online that can help on us medium i got my heli stuck at outpost

[exotic thistle]

sorry, but admins dont interfiere with gameplay

[little sand]

good to know

guess im fucked then yeah

[near halo]

try pushing from different angles

[little sand]

tryed that

my team mate got us stuck on the battery and all up above the research table

its got no angles to get it from

[near halo]

well im sorry to hear that then.

[limber sinew]

bro this is fucking annoying my appeal got denied for fucking what. what proof do yall have that i was hacking i killed no one and went afk for fucking food. i got on the server for like 3 minutes

[near halo]

our admins are really efficient... so if u got banned and ur appeal got denied, there is no mistakes.

[limber sinew]

bro i just wanna know why yall think im cheating like i did nothing and got bannned for hacking

[near halo]

we do not disclose any info about the bans

[limber sinew]

do my fivem files make yall suspicous about something lmao

[heavy basin]

Hello, can I chat with a staff member around over group limit please?

[near halo]

Hello Mannie, What can i help you with?

Are you trying to report players for cross teaming or over the team limit?

[safe seal]

Ayo i play solo they tell me to join their clan now i get banned for breaking group limit

[near halo]

!appeal

[marble mantle]

Hey, @safe seal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[heavy basin]

Hi Flash, I was on a conf call and noticed one of my teammates left the team. We brought in a diff friend and we got banned. I suppose we missed a step? He was kicked from clan but may need killed/cleared TC? This all happened within 5 mins

@near halo

My teammate is telling me he kicked the guy from the group, do I need to do a ban appeal for this as well?

!appeal

[marble mantle]

Hey, @heavy basin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[safe seal]

@near halo I cant do a ban appeal it says im not banned but when i try to join it says im banned?

nevermind it works now

weird

[wary nimbus]

<@&274971100184576010> YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

ERROR ID: 7614C3E5-3E9A-4529-88BA-0960EAB039B0

[near halo]

To replace a team mate you must change locks, remove bags and clear tc's

[heavy basin]

ok, my teammate wasn't aware. Can you unban me so I can do so? I will kill him and replace all locks/bags/tc etc per your ask

[near halo]

It just takes 10 minutes to sync with our database 🙂

[near halo]

!appeal

[marble mantle]

Hey, @heavy basin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[limber sinew]

Can I not play on any rustoria servers after getting banned for "hacking" on the 5x

[wary nimbus]

<@&274971100184576010> YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

ERROR ID: 7614C3E5-3E9A-4529-88BA-0960EAB039B0
[18:34]

[echo venture]

!steamid

[marble mantle]

Hey, @wary nimbus

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[high thicket]

When EU long server wiped last time?

[near halo]

you can see everything related to server on the channel #oldserverinfo

[wary nimbus]

@echo venture https://steamcommunity.com/profiles/76561199162661662/

[high thicket]

Vanilla EU Long
IP: connect long.rustoria.uk:28015
Wipe Schedule: Force wipe (Usually around 7pm UK Time 2pm EST) (Monthly)
Blueprint wipe: Force Wipe
Map Size: 4750
Clan Limit: Unlimited
Team UI: 12

Where? I don't understand sorry, tell me please

[echo venture]

Can you make your profile public on Steam

[echo venture]

It wiped on the last force wipe for Rust, which is every first Thursday of the month. So the last forced wipe was the 1st July

[wary nimbus]

@echo venture I did as you asked

[high thicket]

Thanks

[near halo]

@wary nimbus check out how the game bans works please at https://rustoria.co/vanilla/rules

[wary nimbus]

@echo venture well, what?

@echo venture well, what?

@echo venture what did you watch?

[echo venture]

Your ban will remain.

!tempmute @wary nimbus 3d banned in game

[marble mantle]

:ok_hand: temp-muted Aci_Play#7002 for 3 days (banned in game)

[spice flame]

Lol fucked

[near halo]

How do i create a ticket

[violet dagger]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[high thicket]

On monthly servers, every wipe with blueprints?

[near halo]

#oldserverinfo here u can find all the info about our servers

[loud night]

Yes bps wipe on monthly <3

[high thicket]

thx

[loud night]

Your very welcome have a good day and if u have anymore questions just ask <3

[quick echo]

Could someone tell me why i got muted for 6 hours without warning

[near halo]

that word contains a racial slur, and its blacklisted on our servers

[near halo]

It's a known derogatory term that is being used by players in this game frequently to attack other players with so therefore it is mutable for anyone who says it. This is taken straight from the wiki:

"Paki is a term typically directed towards people of Pakistani descent,[1][2] and as a racial slur is often used indiscriminately towards people of perceived Pakistani descent in general.[3] The slur is used primarily in English-speaking countries. In the United Kingdom, Scandinavia and Canada, the term "Paki" is commonly associated with "Paki-bashing", which consist of violent attacks against people of Pakistani origin."

Hopefully this clears the confusion up.

[quick echo]

Well i didnt know that

[signal mirage]

can you ban someone for being sus??

[quick echo]

Can i get unmuted?

i didnt know it was racial slur

and i didnt use it in a bad or offencive way

[misty scroll]

Are you currently banned?

[misty scroll]

https://bans.rustoria.co

[signal mirage]

i already made a ban appeal so dont worry i was just asking

[misty scroll]

Alright, the appeal should be answered soon enough then

[quick echo]

but im not banned

im muted for 6 hours

[misty scroll]

Go to the website and choose a mute appeal

You can create a /ticket and include the SteamID instead of a name if you wish

[hard pier]

i got banned for something that i had no part in, could an admin help me

[pseudo bear]

Hey! you should make a appeal at our website

[pseudo bear]

!appeal

[marble mantle]

Hey, @hard pier

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[humble vessel]

i have 30 ping on eu long im lagging, getting tped back and stuff, fix ur fucking shit

unplayable servers

[upper laurel]

And where should I write this command? sorry for the stupid question

[near halo]

i am banned on rustoria servers still after 18 days or so and have gotten accepted in my ban appeal like 15 days ago still being kicked and banned for hacking. any help?

[pseudo bear]

Ingame 🙂

[lime kraken]

@balmy cypress look dms i have waited over 180 days to play again and your ignoring me over 2 weeks now please respond

[humble vessel]

im getting teleported backwards for 10 min straight, please help and fix ur server

[slow copper]

/ticket

[marble mantle]

Hey, @slow copper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[humble vessel]

this is for cheats, what???

[slow copper]

?

i got banned for cheating (atleast so it says) but i wasn't cheating. i went to bans.rustoria.co already and it says to wait 5/10 minutes but i have been waiting for 2 hours now and it still says the same thing

[near halo]

Hello where admins in eu medium?

[humble vessel]

nice support

[near halo]

Ru cheater fuck me, 2-nd day new account his have friends i ticket him and my friends

[near halo]

just make /ticket in-game and you can see all the comands available to report someone, after doing the ticket just wait for the admins to check it

[limber sinew]

Im sueing you for false banning me

[signal mirage]

bro its been two days so play a server and check on it once in a awhile

[slow copper]

What do you mean lmao

[signal mirage]

yeah its been awhile lmao

[slow copper]

What has?

[signal mirage]

you cant sue for being banned

[limber sinew]

i should be able too

they wont even tell me why im banned

[signal mirage]

its there server they can do what they want like banned random people

[spring thunder]

You can appeal your ban by doing ?appeal

?appeal

[marble mantle]

Hey, @spring thunder

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[slow copper]

That appeal isn’t working for me

It says wait 5-10 minutes but i have been waiting for 2 hours+

[warm pawn]

/auth

[marble mantle]

Hey, @warm pawn

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[signal mirage]

1 to 3 business days

[slow copper]

No, i mean it says that i didn’t get banned but if i recently got banned i needed to wait 5-10 min

And i have been waiting for over 2 hours

[spring thunder]

Did you restart Rust?

[slow copper]

Yes

[signal mirage]

there probably wait after wipe to unbanned a lot of people

[slow copper]

You don’t get it woody

[spring thunder]

Refresh the page and do it again. If you get banned and immediately go to the link, it’ll say you aren’t banned.

[slow copper]

I can’t even send my appeal

[slow copper]

I know that is why i waited for 2 hours

I even restarted my pc multiple times

[south pasture]

ticked id 520

cheater pls admin

[marble mantle]

Hey, @south pasture

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

if u already submitted a ticket please be patient.

[south pasture]

🥒

[near halo]

!tempmute 540628011834277908 1d advertising

[marble mantle]

:ok_hand: temp-muted kvrahq#9822 for a day

[delicate crag]

power abuse?

[trim glacier]

does this mean im unbanned or...

[near halo]

try to reconnect

[jaunty cedar]

what is the take a break kick about?

[near halo]

Is it normal to get banned for no reason ? I played yeasterday and right after i made a base. I got kicked and banned..

[violet dagger]

?appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[violet dagger]

?steamid

[marble mantle]

Hey, @trim glacier

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[violet dagger]

If you can provide me with your steamid64 and i can take a look at it real quick

[jaunty cedar]

https://cdn.discordapp.com/attachments/866416011212357634/868195277394296872/unknown.png

[near halo]

76561198006769683

[vapid vine]

/ticket

[marble mantle]

Hey, @vapid vine

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

What is the take a break kick about? I just got kicked.

and my friend DRK too.

[void condor]

Have a think about what that could possibly be for, and then get back to me

[gusty spoke]

Hello i just got like a purchase i made and i didnt do any purchases

[vapid vine]

/ticket https://imgur.com/KCqkzwZ

[marble mantle]

Hey, @vapid vine

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[vapid vine]

@void condor could it be because we were camping a base?

[near halo]

@void condor I think that was why, we really regret it, we raid early today and rebuilt in the snow near a single player ... I imagine where the issue comes from. forgiveness

[void condor]

So you seem to know what it's concerning, I don't believe it's just "Camping a base" so have another think what it possibly could be for

[near halo]

Are you sure it's us? I don't understand what is really happening, could you help me?

[trim glacier]

im good now it let me go through after like 10 min

[vapid vine]

Yes, I don't think we did anything wrong that would be bannable.

[near halo]

I killed a person in the airfield who had a db and then I returned to my base and get banned, me and 2 freinds.

friends*

We didn't do anything illegal or against the rules .. I'm really not understanding.

[void condor]

Well you have 6 hours to think about what you were or were not doing. Maybe in that time you'll know as to why you were banned

[near halo]

Can we talk on a discord call?

[void condor]

Sure

[gritty kiln]

yo

im on 5x trio us right

im just playing and my /s points get wiped

[mellow tundra]

Reconnect to the server and it should be good

[south pasture]

thanks he got banned

after 30min its ok

[void condor]

Join waiting for support I will move you in

[near halo]

Please move me any staff member I got a clip of someone cheating

He keeps killing me.

[pine yoke]

gareth

im with 144, could u move me in?

[jagged birch]

just make a ticket with the clip

/ticket

[marble mantle]

Hey, @jagged birch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

I made a ticket in game already

But i cant put the clip in game

[jagged birch]

yea you can just paste the url

[near halo]

im not in the game rn

[humble vessel]

@echo venture i swear to god all rustoria servers are lagging for me

[near halo]

can i please just screen share to an admin?

[humble vessel]

this is unbelieveable

[jagged birch]

what server?

[humble vessel]

eu long and eu main

getting tped back

and i have normal 40 ping

[robust walrus]

Can you DM me what you need help with please?

[jagged birch]

you can wait in support if you want until an admin is free

[near halo]

Okay sprunt.

[humble vessel]

its the server, my friends are laggin on main as well

[jagged birch]

okay

[humble vessel]

1 week now, unplayable servers

no point buying vip

[sly violet]

eu main laggin

[pine yoke]

@void condor hello gareth, im #beamedbywaterfarmer, i got banned with 144, he told me he talked with u about it, i appologise of what happend

[vapid vine]

@void condor, sorry for tagging you again but you said I got banned for being toxic right? Or was it because I was camping his base because I never talked in the voice chat.

[pine yoke]

i would like to know how much will the ban last, sorry again

[exotic thistle]

hello guys, ill suggest to you to appeal your bans here https://bans.rustoria.co/

[vapid vine]

ok

thank you

[pseudo bear]

Voice chat is not moderated.

[pine yoke]

it seems like it actually is xd

[void condor]

I believe you know exactly as to why you were banned, that was quite apparent with our conversation in support. As I said you're banned for 6 hours. If you continue to do what you were doing, you will be removed from the server

[distant elm]

is the server offline rn?

[void condor]

Your ban is up in 6 hours like the rest of your team mates, that same warning goes to yourself as well. If you are to continue doing what you were doing you will also be removed from the server.

[pine yoke]

@void condor k thanks

i was a worried cause when i tried to join it said that i was still banned for like 3 days

[void condor]

Oh are you #BeamedByWaterFarmer

If so your ban is indeed 3 days, the rest of your team mates are 6 hours

[humble vessel]

switch hosts u monkeys

ffs

[lyric jungle]

EU Main lagging, assuming you know it but nothing is being done?

[unique dew]

#feedback-suggestions :)

[near halo]

im boosting the server and haven’t gotten the booster kit

how do i get it?

[exotic thistle]

!boost , here u can see what server boost gives you

[marble mantle]

Hey, @near halo

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[turbid plume]

2 teamers

in rustoria 5x trio

[exotic thistle]

no need to callout them in public chat, please report them via /ticket in-game

[turbid plume]

i already did, didnt say it in public

[gentle vale]

/ticket

[marble mantle]

Hey, @gentle vale

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[quick echo]

Why am I on slow mode for 1,5h

In looking for group chat

[near halo]

i linked everything and still didn’t get it

[exotic thistle]

try /kit booster to claim the discord boost kit

[near halo]

already did

[exotic thistle]

than i guess you have to wait for any free admin to check this problem since i dont know what can be the issue

[hallow stump]

/auth

[marble mantle]

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.