#support

1 messages · Page 1462 of 1

marble mantleBOT
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Hey, @mental needle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

raven mist
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@mental needle What is your steamid?

dim sky
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Hey, i was banned for exploit? how much i will be banned?

raven mist
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@dim skyWhat is your steamid

hard sigil
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What does getting banned for advertising mean? Posting yt vids in like the server or something?

dim sky
raven mist
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Advertising a server etc...

raven mist
mental needle
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76561198803210343 76561198404646958 @raven mist

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admin its steam id

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thank you

raven mist
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Should be good to join again

mental needle
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ok thanks alot

charred dragon
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@raven mist steam id, same here, vpn ban 76561199151906525

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pleaseeeee check 😄

raven mist
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Fixed @charred dragon

charred dragon
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thanks

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❤️

hard sigil
outer grail
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Where do I report if I think 2 clans are teaming

tawdry jetty
marble mantleBOT
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Hey, @outer grail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tawdry jetty
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Provide any clips/SS/or anything you have in the report through the /ticket command in-game

random pumice
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hello, I think I broke your piano

placid rose
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/ticket

marble mantleBOT
#

Hey, @placid rose

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

random pumice
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/ticket

marble mantleBOT
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Hey, @random pumice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

desert onyx
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e

austere jolt
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there is 1 cheater or scripter shooting from 250+meter always and bullets come in a sstraight line always triple headshot with ak he does quadra hs with mp5 form same distance but admins saying its hard for them to understand if he is scripting or not , so what I can do for this ? I can provide multiple combatlogs if that will help.

near halo
austere jolt
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how ı can upload eveidence there via chat ?

near halo
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for videos you can upload it in youtube or somewhere else and just put the link on the ticket

native tide
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/ticket

marble mantleBOT
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Hey, @native tide

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

marble mantleBOT
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Hey, @native tide

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tender oasis
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/ticket

marble mantleBOT
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Hey, @tender oasis

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

gloomy summit
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Had a quick question, I was attempting to link my youtube but it gives me an error saying its a blocked app and that I cant grant access, I have turned it on to allow unknown apps and still does so and am unable to link. Is there something I am missing to link it?

cyan bobcat
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i need to talk to a rustoria admin have have alot of video proof a clan member is cheating

near halo
marble mantleBOT
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Hey, @gloomy summit

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

near halo
waxen pivot
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can we get an admin in the waiting room please

willow junco
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Looking for support regarding VIP on Rustoria Medium, renewed it a couple days ago but now I'm stuck in a queue?

marble mantleBOT
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Hey, @willow junco

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

jovial quest
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hello, I was banned by mistake,I was sitting and waiting for my turn to come in and play with friends,but after I went in I was banned, you can unban me faster, thank you for your help)

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<@&274971100184576010>

austere jolt
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I created ticket to report 1 scripter but admins replied me and saying player is offline but he does not beleive the guy that I reported is not scripting how he can think this before spectating the guy ? Any real admin to help about this ? I think that I reported friend of admin so he does not wanna ban him. <@&274971100184576010>

iron token
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/ticket

marble mantleBOT
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Hey, @iron token

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

iron token
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Do you guys do vip transfers i bought to us medium accidentally instead of eu medium

iron token
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oke

granite grove
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can anyone help me?

austere jolt
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@zealous kettle can you help me about that scripter ?

granite grove
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ok sir

zealous kettle
austere jolt
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but reply of admin does not make sense

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he says player is offline but .he does not believe he is hacking.

zealous kettle
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What doesn't make sense? The player was offline and we used our the tools available to us on our end to come to that conclusion, and second of all we are very limited in our ability to catch scripters via in-game spectating due to the lack of first person spectating provided to us by Facepunch developers. If you see them online again feel free to submit another ticket and we can take another look.

austere jolt
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if i can provide combatlogs that shows he is quadra and triple headshot me multiple time from 250-300m with ak and mp5 aswell , will it help ?

bright ruin
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I just got banned for exeeding group limit on 10x but we never teamed or anything

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and i was the only one on my team to be banned

exotic thistle
marble mantleBOT
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Hey, @bright ruin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

fallow basin
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waiting admin

exotic thistle
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might be something i can help?

fallow basin
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no i need to report cheater

bright ruin
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spoofy come please

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me and choccy need help

zealous kettle
exotic thistle
zealous kettle
marble mantleBOT
fallow basin
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i know but i need one right now

austere jolt
zealous kettle
bright ruin
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76561199002707272

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@zealous kettle

fallow basin
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spoofy can you come pls

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@green granite Can you come pls and help us 😄

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why their is no admin

exotic thistle
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K4G let them focus on something more important i would move you to talk in vc ill try to explain you and might help something

wary inlet
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can i please have an admins help

exotic thistle
wary inlet
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can we vc real quick if you dont mind?

exotic thistle
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sure

slender glacier
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admins are actual braindead

tacit current
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Why so?

slender glacier
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the way they handle appeals haha

exotic thistle
raven mist
rich laurel
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Hi any admin available for a quick second

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Racism on the 5x

exotic thistle
rich laurel
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Eu

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Said the n word multiple timesand somehow didnt get banned

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got a ss

exotic thistle
steady grail
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Hello

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Is anyone here?

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Can i please have an admins to help me?

spare widget
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@steady grail Hey, what's up?

steady grail
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Two of my friends used gaming accelerator to download the map

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and banned

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In us main

spare widget
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Sorry but I have no idea who your friends are. Can they come to discord?

steady grail
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Sorry they are all in china and they asked me to help them figure it out.

spare widget
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Can you send me their Steam 64 IDs please? It'll be something like 765611930190101

steady grail
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76561199172511052

spare widget
steady grail
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76561198834549365

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Here we are!

spare widget
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Very prompt. One second

steady grail
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Thank you so much!

jovial quest
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what the fuck, why does it constantly ban me by logging on to the server...

spare widget
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@steady grail They should be fine to connect in about 5 minutes

steady grail
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thank you so much

exotic thistle
spare widget
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@jovial quest Give me a minute please, sorting it out now

jovial quest
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ok,im wait

steady whale
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where do you put in reports

exotic thistle
marble mantleBOT
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Hey, @steady whale

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

steady whale
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ta

vale pier
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hallo maybe stupid question , how to claim the discort steam ext 😛

tacit current
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?auth

marble mantleBOT
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Hey, @tacit current

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

jovial quest
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how much longer to wait?my friends are waiting for me

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<@&274971100184576010>

spare widget
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@jovial quest You should be fine in 5-10 minutes to connect once the system processes blobthumbsup

jovial quest
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okey

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tnx

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bro

hot tundra
fallen girder
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SEWRVER DOWN?

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SERVER DOEN EU 10X?

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down

silk vapor
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eu long crashed

fallen girder
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<@&274971100184576010>

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eu 10x crashed

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back up

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we chillin

near halo
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I put a appeal on rustoria and it said I’ll be unbanned yesterday at 10 pm but I’m still banned

dim lichen
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I've got multiple clips of a guy on Rustoria - US Long from yesterday and today aiming at my teamates through walls. I also have clips of him blatantly cheating.

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If an admin could contact me, that would be great.

exotic thistle
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you can attach your clips there aswell.

dim lichen
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I've made my ticket, thank you.

wispy sail
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/ticket

marble mantleBOT
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Hey, @wispy sail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

clever lion
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i need help

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i got banned for exceeding group limit im in a 3 man im so confused how that works

marble mantleBOT
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Hey, @clever lion

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

fossil oracle
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i need help

near halo
fossil oracle
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I can't join the server

near halo
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what message you get when disconnecting?

clever lion
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its gonna take 1-3 business days but im onrly banned for 1 day

fossil oracle
tacit current
clever lion
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facts

near halo
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@spare widget do u think u could answer my dm not to seem impatient but ive been waiting for like a week

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I put a appeal on rustoria and it said I’ll be unbanned yesterday at 10 pm but I’m still banned

silk sage
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Would one of the admins please help me auth my steam? I got help with my discord link but I am still unable to link steam in game even though I've joined the group and donated. I just wanna use my shop points (:

near halo
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Posting a random digit phone number

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I spammed random digits in a number format

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oh, actually you have to wait for an admin reply

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Okay thank tou

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i just got banned because i gave my base away to a trio and forgot to leave the team

marble mantleBOT
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Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
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k my bad

loud flare
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I need an admin in VC.

tawdry edge
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io need in waiting for supp pls help me

loud flare
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im still waiting...

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I need an admin, or head staff members cuz I have proof about a large group.

near halo
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I put a appeal on rustoria and it said I’ll be unbanned yesterday at 10 pm but I’m still banned admin help?

karmic owl
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Hello Garno, which server is it from?

near halo
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i need a cheater banned

karmic owl
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@near halo you can make a ticket in game! Fastest way to reach the admins

near halo
karmic owl
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Please link the proof in game through a ticket so the admins can review it. You can copy paste the link on ingame ticket.

near halo
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i got him banned on ukn but he aint EAC banned

karmic owl
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You said you have proof right? Do you have the link that you can copy paste?

near halo
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yeah

karmic owl
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!ticket

marble mantleBOT
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Hey, @karmic owl

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
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oh

karmic owl
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So you can /ticket and paste the link with explanation! And we can help you

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Thanks for providing a proof! Admins will take a look and examine the player

near halo
karmic owl
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Nono as written above. You can provide picture url

devout charm
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my teammate was unlocked on the server Rustoria eu main (due to cheating) and I still have a ban. I have filed an appeal. I wait 2 days

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can I contact someone to get this issue resolved faster?

near halo
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the appeal need his time.. it wont be faster if you contact any admin, appeal takes 1 to 3 business days so be patient please

verbal bough
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good evening, would he have a support to send an email?

near halo
verbal bough
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I have an automatic payment via paypal with the vip I would like to be refunded

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where to have a vip when I want it because I will not be present for the next two months

near halo
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?cancel you can cancel your renewal payment by following the step below, for the refound you should contact @balmy cypress in dms, he will be able to help you, also send to luke your steamid64 and what u want to do with your vip

marble mantleBOT
near halo
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it happened 2 weeks ago

verbal bough
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for the cancellation I understood it's all good but the payment is already gone so I would like it to be refunded or you give me a vip that I can use when I want

lusty void
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Any rustoria staff for support?

near halo
#

?steamid to find out your steam id

marble mantleBOT
split night
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I GOT BANNED FOR EXCEEDING GROUP LIMIT OF 3 BUT WE ONLY HAD THREE PEOPLE

burnt dock
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Can we do a vc support

marsh lotus
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how i appeal

near halo
marble mantleBOT
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Hey, @marsh lotus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

burnt dock
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Is there anyway I can speak to an admin

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If not, whats the point of the waiting room

hallow hamlet
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i demand to speak to a manager right now

raw lily
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@burnt dock @hallow hamlet What can I do for you guys?

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I'm not an admin, but I might be able to help

near halo
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i reported a guy and i was wondering if he got banned yet my name in game is Aww Shaggy

near halo
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ticket

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you should be able to see the answer by doing /ticket list then press F1

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it says no active tickets

raw lily
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When did you send the ticket in?

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Also, what is your steam ID?

near halo
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a minute ago

raw lily
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Tickets can take some time to get reviewed. It may not even be showing up in our system yet. I can still try to check and see if it went through though

near halo
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why cant i just report him here

raw lily
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Because it's much easier for our admins to view tickets when they're done in-game. A ticket system in discord would be much harder to keep track of.

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In-game has a much more structured system that ensures we don't accidentally miss any tickets.

near halo
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lol

raw lily
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Making a ticket in game is very easy. Just type this into the chat:

/ticket add (description)

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That will get sent directly to an admin for review

verbal zinc
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/ticket Cheaters

marble mantleBOT
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Hey, @verbal zinc

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

raw lily
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Thank you very much, we'll take a look as soon as we can

brittle terrace
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yo

raw lily
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Hello!

verbal zinc
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help i made a ticket

brittle terrace
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@raw lily i just lost 3 aks to a fucking cheater beaming 300m with a mp5?

verbal zinc
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two hackers are door camping us they are legit shooting through walls

raw lily
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@brittle terrace @verbal zinc Can you 2 please create a ticket using the /ticket command in-game?

verbal zinc
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i did

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no reply its been like 10 mins they are door camping us

raw lily
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Tickets are looked at in the order they are received to ensure fair treatment to everyone. Unfortunately, you may need to take a break for a few and don't provoke them. They will more than likely get bored and leave

verbal zinc
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bro we are afk from 10mins

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they keep shooting the roof exact where we are standing

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100% cheating but we are patient we wil wait thanks

raw lily
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Thank you, I'm sorry I cannot do more for you right now, but an admin will take a look as soon as they're free

near halo
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put a appeal on rustoria and it said I’ll be unbanned yesterday at 10 pm but I’m still banned admin help?

near halo
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JK LMAO

verbal zinc
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no like we are not getting damaged they are just shooting the floor to where we are standing

near halo
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ik what u were talking about

obsidian hollow
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dude banned again, bruh i was afk

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what

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!banappeal

marble mantleBOT
#

Hey, @obsidian hollow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

obsidian hollow
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and its not letting me appeal

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this is dumb

near halo
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nvm he gonna keep cheating bc we have to report in game??????? thats why hackers play on rustoria i think

obsidian hollow
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they, got to fix their auto ban thing its broken

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like, this happned last time banned while loading in now banned while afk like

near halo
obsidian hollow
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got the banned removed the first time, but it takes hours i swear man

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ruining my wipe

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first it said hacking then scripting

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like this shit broken

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zez zen cleared me so idk why this keeps happening

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<@&274971100184576010> can you please fix your server

obsidian hollow
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this is getting infuriating /annoying

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how

near halo
obsidian hollow
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oh

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first time

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2nd time

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this shit broken

near halo
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im saying yeah keep ticket system in game BUT put tickets in discord

obsidian hollow
near halo
obsidian hollow
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bars my windows / tabs open

near halo
obsidian hollow
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lol

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any admin on?

near halo
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prob not

obsidian hollow
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damn

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well my base gonna decay

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#wiperuined

near halo
obsidian hollow
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@near halo bet u gonna say the same 2 me but it legit doesnt let me appeal

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like i got the the website and it said i already appealed

ocean vortex
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is vip broken?

near halo
obsidian hollow
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which was for the last false ban

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still up need i tto be down so i ca nre appeal

near halo
obsidian hollow
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^^^

near halo
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sorry ghost, it was for craxy

obsidian hollow
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like it doesnt let me appeal

near halo
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craxy did you got banned now ?

obsidian hollow
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scroll up grin ^^^

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first it was hacking zenzen cleared me and removed it 2nd idk i was loading / afk it said scripts

near halo
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dident ask for what you got ban, i said you got banned now ? if yes, wait up to 10/15 mins still it process

obsidian hollow
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this server is broken man

near halo
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it isent, wait 10 mins and appeal please

obsidian hollow
near halo
#

I put a appeal on rustoria and it said I’ll be unbanned yesterday at 10 pm but I’m still banned admin help?

obsidian hollow
#

lol

near halo
obsidian hollow
#

^^^

near halo
#

bro i got banned for posting a random phone number that i spammed digits to make

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lol

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i spammed numbers in a digit of a phone number

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2 week ban it ruined my force

shrewd rune
#

i typed in server chat if there was any villages lookin for a medic and moderator muted me

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hopped on server for 1 minute and people are spamming in chat but i get muted for tryna play the game

near halo
#

you know for what you got muted, be carefull about what you talk in chat, but if you think it was unfair mute you can appeal it on https://bans.rustoria.co/ and choise the Muted section

shrewd rune
#

your moderators are terrible g put it in server descritpion that you will ban and mute people fore just using the chat bar

final pilot
karmic owl
#

you can make a ticket in game !ticket @final pilot

silent zephyr
#

idk, looks like he's just got a better gaming chair than you Yup

final pilot
#

ye i made a ticket went back and saw his dead body next to mine so i guess he got banned

ocean vortex
#

@silent zephyr can you link me to such gaming chair

eternal lichen
#

Can i have some help in game

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i haev something really cool i wanna try

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but it requires nighttime so any way to get nighttime on rustoria 10x us for like 2mins

rain sigil
#

I was banned ages ago looking to be unbanned to play with friends

eternal lichen
#

@exotic thistle can you help me

exotic thistle
eternal lichen
#

can we join a vc?

exotic thistle
#

but ill try to help you if is something i can do!

eternal lichen
#

i need a admin that can do something

exotic thistle
#

via chat

eternal lichen
#

in game

exotic thistle
#

ohh, im sorry im not able to use my pc right now

eternal lichen
#

can you locate an admin to my dms or me to an active admins dms?

exotic thistle
#

dm me for what u need it exactly , and ill ask some friends if i can

forest urchin
#

!ticket @azure briar

marble mantleBOT
#

Hey, @azure briar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

I put a appeal on rustoria and it said I’ll be unbanned yesterday at 10 pm but I’m still banned admin help?

#

yo if i was in outpost sleeping afk

#

why did i come back dead

#

i legit had all my loot in my base

#

<@&274971100184576010>

raw lily
#

@near halo Outpost kills you automatically after 30 minutes or so

#

That's not a Rustoria thing, that's just standard Facepunch rules

near halo
#

hello

#

me and my frind are both getting this we are supposed to be unbanned rn?

candid cosmos
#

Are u aloud to hard hard seal during raids?

near halo
#

damn

candid cosmos
#

Like wall everything off cuz that shits gay as fuck

near halo
#

@raw lily

candid cosmos
#

Mf walled off all loot

raw lily
raw lily
near halo
#

no i jsut waited the time out

#

@raw lily

#

it said 1m 0s left and i wated and it wont let me join

#

waited*

raw lily
#

Give it another 10 minutes or so. Sometimes it takes the system a bit to catch up

#

It's normal

near halo
#

okay thanks

raw lily
#

No problem

slow maple
#

!appeal

marble mantleBOT
#

Hey, @slow maple

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

I am having issues with my ping on EU Main once again, is anyone available to help?

idle rampart
#

Can my friend loot my body in outpost because i cant come back my pc rip

neon coyote
#

no, sorry

idle rampart
#

My body still therw

#

How muc time it take to despawn when you sleep in outpost

#

?

sharp vine
idle rampart
#

Damit bro

#

I have soo much shit on me

#

Can you not despawn it

#

Just give the loot to my teammeates

#

Atleast can you give body some more time to despawn

neon coyote
#

?ticket @plush steppe

marble mantleBOT
#

Hey, @plush steppe

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

blissful iris
#

/ticket

marble mantleBOT
#

Hey, @blissful iris

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

blissful iris
#

Me and my team jsut got banned for cycling and we havent cycled on the 3x no bps

neon coyote
#

?appeal @blissful iris

marble mantleBOT
#

Hey, @blissful iris

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

ocean vortex
#

is there actually anypoint paying for vip? im in a queue again. this is a massive rip[

#

@raw lily is there any compensation for vip not functioning this is actually a rip

near halo
#

I put a appeal on rustoria and it said I’ll be unbanned yesterday at 10 pm but I’m still banned admin help?

trim glacier
#

how long does it take for ban appeals?

raw lily
trim glacier
#

1-3 hahaha

#

so wipe is over got it

raw lily
#

It depends on the admins current workload. It doesn't necessarily mean it'll take the whole time

ocean vortex
#

@raw lily 13/7/2021 7:30

trim glacier
#

everyone knows we got ban our base is going to be wiped by then lol

raw lily
ocean vortex
#

just today

raw lily
#

Interesting. Just making sure, you are connecting to the correct server, right?

ocean vortex
#

@raw lily lol yes i am on the right server

raw lily
#

Ok, it's happened a lot in the past, so I just wanted to confirm

#

Please message @balmy cypress about this and he should be able to get you squared away

near halo
raw lily
raw lily
#

What is the reason when you try to join a server?

near halo
#

it said i was supposed to be unbanned yesterday

#

posting phone number it was random digits that i spammed into a phone number format

raw lily
#

I'm looking into this, please stand by

near halo
#

okay thank you

raw lily
#

You were told to message spoofy in 2-3 months. It has only been 16 days

near halo
#

my appeal said 2 weeks

#

which is why im confused

clear canyon
#

!ticket

marble mantleBOT
#

Hey, @clear canyon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

raw lily
clear canyon
#

Check ticket pls İD 793 !

raw lily
blissful iris
#

@raw lily Am I allowed to give my base away if banned, or is that not allowed? on 3x no bps

raw lily
#

Yes, there is no written rule against it

blissful iris
#

Alright

near halo
#

how do i start a ticket?

raw lily
#

!ticket @near halo

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

subtle wren
#

hacker on 5x no bps trio

marble mantleBOT
#

Hey, @subtle wren

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

subtle wren
#

edwardstraphand is cheating

#

on 5x trio

#

triple headshoting from 160m with 200 hours on game

#

lvl 1 account

#

hes admitting to cheating?

#

@zealous kettle

#

<@&393554009799000064>

light umbra
#

Um I am really confused? I got banned for playing with a hacker, but I never played with a hacker, I only ever play with like 1 friend that I know irl that doesn't even know how to play the game.

slow maple
subtle wren
#

JOEY thats cap

light umbra
#

wdym make a ticket in game?

marble mantleBOT
#

Hey, @light umbra

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

light umbra
#

I can't get in game lmao

subtle wren
#

KARMA

light umbra
#

What's karma?

slow maple
subtle wren
#

OMG thanks the hacker was finally banned after 2 hours

#

Jokes____________

slender glacier
lucid wren
#

jd it was 007 apparently

forest urchin
lucid wren
#

Was just telling them the name of a guy who got banned for cheating

#

Was curious if it was a ghoster or an actual clan member haha

forest urchin
#

Ah alright we don’t disclose info on people’s bans sorry

lucid wren
#

all good

stuck tusk
#

admin please help unban because vpn ban love you admin

#

😩

#

@forest urchin

#

Any admin

forest urchin
#

You need to make an appeal that’s all you can do

stuck tusk
#

@spare widget yo bro

forest urchin
#

!appeal @stuck tusk

marble mantleBOT
#

Hey, @stuck tusk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

stuck tusk
#

Long time not see zenzen please help

forest urchin
#

You need to make a ban appeal

stuck tusk
#

It vpn kick

#

It not ban last time zenzen help me unban so many times

#

I just need to give him the url

forest urchin
#

What’d it say

#

Kickbanning?

thorn topaz
#

Huge Asian clan just had a team member banned for hacking. Why hasn't the rest of the team been Associated?

forest urchin
glossy palm
#

!ticket

marble mantleBOT
#

Hey, @glossy palm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

glossy palm
#

need help

tough bane
glossy palm
#

bruh

#

got banned for an hour bruh and i didnt even do nun

#

and im bout to get offlined cuz i got banned

still crescent
#

can anyone take a mute away

#

a guy told me to say spice without the e for a m2 kit and i did it and got banned for 6 hourst so i cant even talk

glossy palm
#

whats spice without the e mean

#

BRUH

#

I WAITED THE HOUR AND IT DOESNT LET ME CONNECT

tawdry jetty
marble mantleBOT
#

Hey, @still crescent

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

weak lark
#

а я амогус
а вы не амогус ахахаххахахааххахахаахха

nocturne wolf
#

So i am playin on Rustoria 10x no bps. And i am trying to get kit loyal but i cant link my youtube because when i click link and choose the account it shows this. How can i fix the problem?

ancient pulsar
near halo
marble mantleBOT
#

Hey, @nocturne wolf

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

nocturne wolf
#

Okay thanks

warped reef
#

Hello can i get some support in the support voice channel?

near halo
dense sparrow
#

can anyone help me on the support

#

@near halo

near halo
carmine roost
#

@balmy cypress im in waiting for support

hallow stump
#

?appeal

marble mantleBOT
#

Hey, @hallow stump

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

hallow stump
#

@carmine roost

near halo
#

<@&393554009799000064>

hallow stump
#

please dont tag admins

near halo
#

MY BAD

#

CAN I GET HELP

#

THERE ARE 2 CHEATERS/HACKER (ESPN) on rustoria.co eu main

exotic thistle
empty totem
#

how to get verified role?

exotic thistle
empty totem
#

ok ty

smoky python
#

said i needed to join disc for luke or smth

dense sparrow
#

can someone help me out

smoky python
#

i didnt get banned just says to join disc

dense sparrow
#

i got banned and i am waiting in support

near halo
marble mantleBOT
#

Hey, @dense sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

dense sparrow
#

i did

#

i am waiting for the results

#

any admins on support please 3 people waiting

wicked leaf
#

guy named big guy cheating hard on us medium

exotic thistle
marble mantleBOT
#

Hey, @wicked leaf

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

marble mantleBOT
#

Hey, @glass sequoia

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
wary shadow
#

yo

#

i need to talk to an admin

near halo
wicked leaf
#

oi admin that banned big man can you pls tell us his base location we lost soo much loot to that guy

near halo
#

yeah whats big mans base coords

#

he hacked on me big time

glass sequoia
#

bro

#

move me rq

wicked leaf
#

any admins able to reveal this cheaters position? like we just lose all our shit and all we get is a notification that hes banned.

glass sequoia
#

no

zealous kettle
#

We don't give out that type of information, sorry.

glass sequoia
#

dont say m fucking base cords

#

spoofy I NEED TO TALK RN PLS

wicked leaf
#

is there anything we can get besides just knowing that he's banned?

glass sequoia
#

@zealous kettle move me rn pls

#

IM FUCKING CRYING BRO PLS

near halo
#

If you have been banned submit an appeal

glass sequoia
#

DUDE

smoky python
#

hey ive been waiting for quite a while

#

when can i talk to an admin?

near halo
glass sequoia
#

i made a apple PLS LOOK AT IT MY BASE IS GETTING RAIDED RN

#

<@&274971100184576010>

near halo
glass sequoia
#

1 to 3 days are you smoking bro

warm nebula
#

is there a way i can report a cheater in this server??

#

i have a clip of him cheating

glass sequoia
#

IM GONNA DECAY IN 1 TO 3 FUCKIGN DAYS

#

I DONT HAVE TIME FOR THAT BRO

warm nebula
#

big grin

#

is there a way i can report someone

#

in this server i have a clip of them cheating

near halo
warm nebula
#

so i can do /ticket _____________ (the link to the clip) and it will report it?

near halo
#

/ticket add then the link

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

glass sequoia
#

BRO HURRY UP DUDE IM GETTING RAIDED RN MY TURRETS JUST TURNED OFF

glass sequoia
#

stfu bro speak to me when you speak fucking english bro

#

i need a admin not u

hollow cosmos
#

If you made an appeal, you have to wait like everyone else

glass sequoia
#

I NEED A ADMIN NOT A FUCKING CHAT MOD

misty scroll
#

You need to wait for your appeal to be looked at, does not matter how much you want to bully the chatmods

glass sequoia
#

BRO I CANT WAIT IM GETTING RAIDED RN

#

LIKE RN THIS SECOND

bronze idol
#

No

misty scroll
#

That is unfortunate, however coming in support does not speed up the process of appealing

bronze idol
#

Jk gl mate

glass sequoia
#

@misty scroll JUST CHECK MY APPLY INSTEAD OF RESPONDING

#

OR LINK ME THE STORE SO I CAN BUY A UNBAN BRO

misty scroll
#

😄

#

You cannot buy unbans, and you were being very rude to the chatmods who were just telling you how it works

glass sequoia
#

wHY CANT I BUY A UNBAN BRO

misty scroll
#

That's now how it works lol

glass sequoia
#

ALSO BC I DONT NEED A FUCKING CHAT MOD SAYING THE SAME THING OVER AND OVER

#

K THEN CHECK MY APPLY

misty scroll
#

Then stop asking the same thing over and over

#

You get the same answer because you did not listen to it the first time and demanded to speak to an admin instead

slow sandal
#

do the responses genuinly take 1-3 days or for the most part just a few hours

glass sequoia
#

bro fine im sorry for bullying the chat mods im just pissed bc i didnt know and im getting fucking offline and there nothing i can do after grinding for 3 days str8

zealous kettle
#

Pringles, I just spoke to you 5-minutes ago and told you what you had to do and that you had to wait for the admin who banned you to review your appeal.

misty scroll
glass sequoia
#

@zealous kettle I DID BRO THEY HAVENT LOOK AT IT

#

DUDE I DIDNT GRIND FOR 3 DAYS TO GET OFFLINE LIKE BRO THIS IS SO STUPID

#

wtf am i gonna do its the best long server out there

misty scroll
#

You need to wait for the admin who banned you to review the appeal

glass sequoia
#

BRO IT CANT WAIT IM GETTING FUCKING RAIDED DUDE

#

IT DOESNT HAVE TIME DUDE

#

PLS BRO

#

all my hard work

misty scroll
#

What do you expect me to do? Got yell at whoever banned you to get on the nearest PC and deal with your appeal?

glass sequoia
#

THEY JUST BANNED ME

#

WHY ARE THEY NOT THERE

#

who was it banned me?

misty scroll
#

Why do you want to know? So you can go and spam their DMs instead of waiting for your appeal to be dealt with like everyone else?

glass sequoia
#

YEA BRO IM GETTING RAIDED AFTER GRINDING ITS KINDA A THING THAT NEEDS TO BE DONE RN

misty scroll
#

You have already been told to wait until it has been dealt with

glass sequoia
#

why wont you tell me who it is

near halo
#

They will get around to it when they can, giving them abuse and using capital letters wont help speed it up mate, Its hard but just be patient

glass sequoia
#

UR LEGIT LETTING THEM RAID ME UR SO CROPPUTED

#

U GUYS BANNED US AND ARE LETTING THE CLAN THAT U GUYS GET ON UR KNEES AND SUCK THERE DICK AND BE CROUPPT FOR THEM

misty scroll
near halo
#

You were banned for playing with a cheater yes?

glass sequoia
#

yea

#

but i didnt know

near halo
#

If you didn't play with a cheater you wouldn't be banned, You are responsible for who you play with

glass sequoia
#

BRO HOW AM I MEANT TO KNOW

#

IM ALLIED WITH THEM DUDE I LEGIT HAVE MY OWN BASE I DONT EVEN LIVE TIWHT THEM

misty scroll
#

You are in a team with a player who was banned for Hacking...

glass sequoia
#

i DIDNT FUCKING KNOW WATCH THE CLIp

#

i DONT EVEN GET THE LOOT HE KILLS PPL FOR

misty scroll
#

What does the clip prove?

glass sequoia
#

I GET MY OWN LOOT I JUST ODNT WANT THEM TO RIAD ME

hollow cosmos
#

you can press your caps lock you know

#

i think its stuck

glass sequoia
#

THAT I DIDNT Now

near halo
#

I believe you that you didn't know, but its YOUR responsibility to know who you are playing with

glass sequoia
#

IM NOT PLAYING WITH HIM

#

IM ALLIED WITH HIM BRO 😦

misty scroll
#

It does not matter if you knew or not, you were in a team with someone who was banned for Hacking. Therefore you are banned for Playing with hacker.

glass sequoia
#

no shit surelock

near halo
#

You just provided proof that you were playing in the same team as him

glass sequoia
#

OK

#

ITS PROOF THAT I DIDNT KNOw

#

I HAVE MY OWN BASE THAT HE CANT EVEN GET IN

karmic pier
#

anyone that could help me out? its with the linking accounts thingy

misty scroll
marble mantleBOT
#

Hey, @karmic pier

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

north token
#

Whats the odds of an unban

glass sequoia
#

BUT I DIDNT USE HIM FOR KITS BRO

north token
#

For team association unknowingly

glass sequoia
#

^^^

misty scroll
glass sequoia
#

k well imma stop typing bc u croputted ppl just say the same shit over and over fucking wierdos

near halo
#

Croputted

karmic pier
#

@misty scroll i linked my accounts in 2019 and then i left rust , i already requested to unlink the acounts i have there to try again but they havent been unlinked

misty scroll
#

Send me the SteamID64 of the account you want unlinked

karmic pier
#

ya wait

misty scroll
karmic pier
#

76561198105114404

#

there u go , i tried unlinking all the other account but its waiting to be aproved by an admin

#

or something like that

misty scroll
#

And what do you want unlinked, just the Discord?

karmic pier
#

everything except for steam , so that i can try link them again and use the kits

misty scroll
#

The way it works is that everything is linked to a Steam account, so I can just unlink the Discord and everything else will still be linked

#

And then you can link your new Discord

karmic pier
#

what abolut the youtube,twitch,twitter link?

misty scroll
#

They are linked to your Steam profile

karmic pier
#

ah so if u unlink my steam they will all be unlinked?

#

nvm im stupid

misty scroll
#

A Steam account cannot be unlinked, but everything can be unlinked from your Steam account

karmic pier
#

yes unlink discord

#

i understand

misty scroll
#

Unlinked check

karmic pier
#

thank you

#

how long i need to wait untill i can link my discord again?

#

ah works now ty

glass sequoia
#

so theres no way to buy a unban with money

old copper
#

Hi any active admin please ?

loud flare
#

hbby bunnies any staff on ;)?

near halo
#

?auth @wary shadow

marble mantleBOT
#

Hey, @wary shadow

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

near halo
#

?ticket @copper meteor

marble mantleBOT
#

Hey, @copper meteor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

shell torrent
#

/ticket

marble mantleBOT
#

Hey, @shell torrent

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

shell torrent
#

how to i make a ticket

#

for me

near halo
shell torrent
#

i just got banned from the server?

near halo
marble mantleBOT
#

Hey, @shell torrent

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

u have to do that

#

If some1 need something else, feel free to dm me

shell torrent
#

xcreamx

#

can i dm you?

mystic hamlet
#

!auth

marble mantleBOT
#

Hey, @mystic hamlet

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

near halo
#

i bought a one time vip if i want to renew it next month can i

warm nebula
#

can i speak to an admin

exotic thistle
warm nebula
#

i reported a guy earlier

#

and nothing happend

#

and im almost 100% that hes cheating

#

i even gave them a clip of it happening

exotic thistle
# warm nebula i reported a guy earlier

pleasae be patient until admins check it, they have thousand of tickets to check , so is not that easy for them aswell , but if he is realy cheating im sure they will check it and do something about it

warm nebula
#

no ik im just saying he is messing up everyones gameplay

#

and its anoying

#

can i send you the clip and you tell me what you think

exotic thistle
exotic thistle
warm nebula
#

i did

exotic thistle
#

oh alright , so lets be patient and wait for their response 🙂

next sinew
#

Hey, I have a bug that I cant respawn, it was already like that last wipe but now after the mapwipe I also cannot spawn

solid girder
#

im stuck on US Long

light umbra
#

How long does it take for an admin to reach out to me? I really need to talk to one because I don't even really know how or why I got banned. It's my first time being banned from any server on Rust, and I don't even have any game bans.

shell torrent
#

i need an admins help

#

its been 30 minutes trying to make an appeal ban

#

and it still says im not banned and wont let me write a ticket

tacit current
tacit current
civic zephyr
#

FNB recruitment, We're a mix of seasoned veterans, and newer players, we're fairly chill, but serious when we need to be, if you want to start playing Rust as part of a clan/zerg we're a good place to start. we don't really have any rules to our clan aside from: Don't hack/cheat, try not to flame eachother super hard (But flaming randoms is fine), and don't ignore veteran members. If you're interested in joining add me!

tacit current
ancient vault
#

how do i make a ban appeal?

tacit current
marble mantleBOT
#

Hey, @ancient vault

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

bleak sparrow
#

@near halo

light umbra
#

@tacit current Made one yesterday.

near halo
#

How do I stop VIP from auto renewing

marble mantleBOT
warm nebula
#

i need a mod or admin

#

how do i get rid of a stash

unique dew
near halo
warm nebula
#

how

#

like with a flame thrower

near halo
warm nebula
#

flame bullets?

near halo
#

no, just with flame thrower or inc rockets

tight night
#

Im banned can i get a reason why i have 1000 hours i dont ban evade or anything thanks

round saddle
#

?appeal

marble mantleBOT
#

Hey, @round saddle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

runic glacier
#

i got false banned can i get unbanned

near halo
marble mantleBOT
#

Hey, @runic glacier

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

unkempt canyon
#

can i get some assistance

chilly rapids
#

i need to speak with someone quickly

near halo
chilly rapids
#

it says i had a 10 minute ban for chat filter but its been like 20-30 minutes, do you know whats up with that

near halo
#

dont connect to the server for 10 mins and you should be able to join after 10 mins, if you keep connecting while banned you may glitch it

#

what admin can I message about cheaters?

chilly rapids
#

alright thank you

spring thunder
#

@near halo Use /ticket in-game to report a cheater.

marble mantleBOT
#

Hey, @spring thunder

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

chilly rapids
#

@near halo i waited 15 and its still not working

#

just says banned for 10m

#

any ideas?

tough bane
#

Can you message me your steamid?

restive wasp
#

<@&393554009799000064>

#

i got unbanned on a server and my time is up but its still says im banned butm i have no time left

tough bane
#

Sometimes the system is a bit slow there.

restive wasp
#

ok thank you

inland remnant
#

Where do I report a player?

marble mantleBOT
#

Hey, @inland remnant

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

lucid kayak
#

Guys i keep getting grubbed by nakeds and im on an island, can i wall off the island?? it says not to wall off huge areas.. but theres almsot nothing on it. no monument or anything?

tough bane
#

You can wall off the island.

restive wasp
#

@tough bane ITS BEEN LIKE 3O MIN IM STILL NOT UNBANED

tough bane
tough bane
restive wasp
#

yessir

lucid kayak
#

am i allowed to wall off an island in rustoria 5x america

#

grubs keep comming and i need the place to myself

restive wasp
#

yes

#

@lucid kayak

lucid kayak
#

thank you

restive wasp
#

@tough bane ?

tough bane
#

Yeah as I said, please be patient. I'll get in touch with you there.

restive wasp
#

wym?

#

nvm just lmk when i can join the server

tough bane
restive wasp
#

ok

#

still dont work

#

@tough bane

tough bane
#

You are sure you are banned at Rustoria?

restive wasp
#

yes

#

we can hop on a call and i can show you

neat pumice
#

Hey Jinx, please dm me a screenshot of what it is you're seeing right now

restive wasp
#

ok

#

@neat pumice check dm

near halo
#

after the biweekly wipe on medium its only one week to play before force wipe right

honest pilot
#

there is a hacker
In 5x no bps 5 man
he shot threw a heli and trippled moving in a heli

marble mantleBOT
#

Hey, @honest pilot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

haughty kiln
#

?ticket

marble mantleBOT
#

Hey, @haughty kiln

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

haughty kiln
#

/ticket

marble mantleBOT
#

Hey, @haughty kiln

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hallow sparrow
#

/ticket

marble mantleBOT
#

Hey, @hallow sparrow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

half spear
#

Any mods that can fix my queue skip, i have active vip but still stuck in queue, steam id is - 76561198102565126

exotic thistle
vale phoenix
#

/ticket

marble mantleBOT
#

Hey, @vale phoenix

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

blissful iris
#

I got banned from the 3x no bps for no reason after we got off, and Im now banned from all Rustoria servers until the 4 days is up

near halo
#

!report

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

torpid summit
#

/appeal

marble mantleBOT
#

Hey, @torpid summit

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tulip kindle
#

<@&274971100184576010> I got charged on my card for this server VIP when I dont play on this server.

#

who do I contact for that?

hallow stump
idle rampart
#

cheater

marble mantleBOT
#

Hey, @idle rampart

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

idle rampart
#

cheater in my base he fly inside my base

marble mantleBOT
#

Hey, @idle rampart

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

woeful lantern
#

How do i appeal a ban

languid holly
#

HI

hard sigil
#

Hi can the admin that banned @languid holly please dm him and reconsider his ban as he has something to say.

#

<@&274971100184576010>

idle rampart
#

<@&274971100184576010> the cheater fly higher he got fly hack kicked and we got our shit back please banned him

spare widget
#

@idle rampart You’ll always want to send in a ticket in-game with /ticket add (your report with details). Also good to pair with an F7 to also report to EAC as well

tawdry jetty
marble mantleBOT
#

Hey, @woeful lantern

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

strong sandal
#

i would like to know who i played with that is a hacker so i dont play with them anymore

#

2 of my other teamates i play with are in the game not banned so it cant be them

tawdry jetty
# strong sandal

!appeal Follow the steps below to appeal if that's what you desire. As far as knowing the player, they won't be able to play any longer on Rustoria servers as they are banned already. You shouldn't have to worry about that.

marble mantleBOT
#

Hey, @strong sandal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

strong sandal
#

alright thank you

#

also is it a perm ban?

tawdry jetty
strong sandal
#

Alright thank you i am appealing now

#

if any admin banned the cheater and banned me from playing with them please lmk who it was

#

becasue the 2 people i played with arent banned nore cheating

spare widget
#

@strong sandal I’ll check when I’m back at my PC. Feel free to DM me

livid tapir
#

!ticket

marble mantleBOT
#

Hey, @wraith oar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

livid tapir
#

racism isnt allowed so if have proof do that^

peak narwhal
#

@near halo

#

your server keeps lagging which is making my game crash and i have to re que a 50 player que this doesnt seem right as i cant play your servers for more then ten minutes at a time

spare widget
#

@wraith oar Voice chat isn’t moderated

toxic sphinx
#

i got banned for hacking wtf is this

raw lily
#

!appeal @toxic sphinx

marble mantleBOT
#

Hey, @toxic sphinx

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

toxic sphinx
#

it says im not banned lmao

#

any help?

slow maple
#

@toxic sphinx It said you got banned for hacking?

toxic sphinx
#

yeah

slow maple
#

But you cant make an appeal?

toxic sphinx
#

yep

slow maple
#

Have you ever been able to make an appeal?

toxic sphinx
#

That's why im thinking its a miss ban

#

I only tried a couple of months ago and it was the same

#

So i just gave up

slow maple
#

Can you send me your steam64 ID and ill see if i can get someone to look into it for you

toxic sphinx
#

dm?
\

slow maple
#

or here which ever

toxic sphinx
#

Would I get a dm from someone or how would i know that I was unbanned?

slow maple
toxic sphinx
#

Alright thanks.

slow maple
#

@toxic sphinx You are unbanned.

toxic sphinx
#

Appreciate it thanks.

main mauve
#

/ticket

marble mantleBOT
#

Hey, @main mauve

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

main mauve
#

I got muted for saying pakistan

tidal dew
#

I GOT MUTED FOR SAYING PAKISTAN

main mauve
#

a lot of people did

tidal dew
#

LOL

#

someone told us they would give us ak if we guessed the country

slow maple
# tidal dew LOL

Its an auto mute. Theres a word in there that people use thats racist towards a certain type of people.

tidal dew
#

😦

main mauve
#

oh.. any way we could get unmuted?

tidal dew
#

atleast 15 people got banned for just saying a country

slow maple
#

You can make an appeal

slow maple
marble mantleBOT
#

Hey, @main mauve

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tidal dew
#

😦

main mauve
near halo
#

Why is quick decaying added in on No bp 5x eu

earnest patio
#

how long does vip last

raw lily
earnest patio
#

it varies?

#

5x trio

raw lily
#

The duration's are listed here. You can view everything it comes with by clicking on the package. I'm not sure if you're looking for US or EU, so make sure you're on the right one if you're going to purchase something

#

And yes, it varies depending on server

near halo
#

@raw lily Why have rustoria admins added in if you remove your TC its quick decay on?

raw lily
near halo
#

Ye its never been like that before. I noticed it today

#

When i remove my Tc random stuff in the base starts decaying super fast breaking right away, its random 100% also. Like it can be the honeycomb or anything. Shouldnt it be the outside first?

chrome trellis
#

i cant appeal

spare widget
#

@chrome trellis Can you post your Steam 64 ID please

spare widget
#

@chrome trellis It doesn't look like you're allowed to play on our server system due to your game ban that's less than 180 days old.

chrome trellis
#

last time i got told it was 90 ...

spare widget
#

It's 180 days

chrome trellis
#

bruh

#

what is it at?

spare widget
#

It was never 90. It was 60 for modded and 180 for vanilla, but it's 180 days for everywhere now

#

You're at around 155 I believe for a couple of your gamebanned accounts

chrome trellis
#

ok

#

do i get auto unbanned in 25 or do i come back here

spare widget
#

We're also permanently banning individuals with 3+ game banned accounts within the past 2 years so that will be looked into blobthumbsup

#

You'd want to come back and appeal at that point

chrome trellis
#

ok

river granite
#

yo zen can you check dm

spare widget
#

Good, hope it stays that way 🙂

chrome trellis
#

it will

vagrant spindle
#

found a cheater lmao

spare widget
#

@vagrant spindle You’d want to use the ticket command in-game to report: /ticket add (your report with details) and pair that with an F7 to also report to EAC

brisk bluff
#

Stop spam pinging staff, instead make a ticket if you haven’t and wait for it to be looked at

#

I’m sorry to hear that you think someone is cheating, if you want the player to be looked at make a ticket with /ticket add ingame

#

Then wait till the ticket is looked at : )

steel sigil
#

@brisk bluff @near halo For the record, I made a ticket 3 days ago and it was responded in a day. The ticket said "I cant find anyone on the server with that name" 3 days later the person was still on the server. Ive asked multiple admin and finally got a response to make another ticket. So lets see if this time he actually gets looked at.

brisk bluff
#

I am unable to help with tickets, I’d love to help you but coming here and tagging all sorts of roles isn’t the right way to get someone looked at

steel sigil
#

In conclusion this "ticket" system needs to be improved

brisk bluff
#

If the guy talks in the chat you can click on his name and get the link to his steam profile

#

What’s wrong with it reaper?

#

Sure it says 24/7 support, but you must realize we have 19 servers up and running at all times.

gentle hearth
#

I am in need of some support ❤️

brisk bluff
#

Each ticket takes time to the admins to look at, 1 admin can’t be on 19 servers at the same time

#

People have lives, admins have to go get food and take breaks too ya know?

gentle hearth
#

I was banned for more than 3 in group on US 5x Trio - I would love some help 😄 I have not made a team larger than 3. :c

steel plank
#

were do i make a ticket

marble mantleBOT
#

Hey, @gentle hearth

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

brisk bluff
marble mantleBOT
#

Hey, @steel plank

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

steel plank
#

?ticket

marble mantleBOT
#

Hey, @steel plank

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

gentle hearth
#

Any special treatment for big boy donators? ❤️ I sent in my ticket 😄

regal hawk
#

I need some asssistance

#

I am waiting for support

#

<@&274971100184576010>

#

@zealous kettle

#

@raw lily

#

@wispy dirge

#

@iron hawk @karmic owl @dusky crater

wispy dirge
#

Hi

regal hawk
#

hello

#

can we jump in a call together

wispy dirge
#

I am unable to join voice at the moment.

#

How may I help you?

regal hawk
#

oh ok, I was muted in chat on Long for no reason. I know the person who got me banned, he is friends with an admin.

#

You can review all global texts, nothing I said was against the guidlines

#

P4ULY's group on US Long is friends with an admin i think his name is KingAbu and they brag about it.

sour knoll
#

Hey, Bull while you're in the chat do you think that you can help me?

regal hawk
#

This group i am talking about is abusing admins on US Long. Everyone talks about it. It has been mentioned in the chat multiple times and they are able to receive intel that hinders the game for all players on the server. My issue with them is getting me banned in chat for no reason. You can literally re read everything that was typed.

#

@wispy dirge

ancient pulsar
marble mantleBOT
#

Hey, @regal hawk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

wispy dirge
near halo
ancient pulsar
#

another thing to consider you may have been muted by a chat moderator, not an admin

#

sometimes there are things that are mute-able in chat you may have not expected... so id recommend making a ticket and going from there

jovial dawn
#

THE 3X US JUST GOT DOWN, ROLLBACK PLEASE

spare widget
#

@regal hawk There's no admin named KingAbu nor do we have any bias towards any player or favoritism honestly

#

Also you weren't even muted by a human. You were muted for a word you used that's not allowed on the server unfortunately.

hardy nymph
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yo

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I'm on 5x trios, I muted someone by clicking on their profile and hit mute. but now when I do /kit /events /cargoship, nothing pops up in chat

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also when i get kills it doesnt show either now

compact parcel
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Ensure your chat is on, as shown in the image above

marble mantleBOT
compact parcel
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@zealous kettle can you look a few messages up, the one from @near halo . It's a scam

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Ty ❤️

hardy nymph
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So should I just not mute players, like does that happen when I mute them?

neat pumice
acoustic python
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Vanilla EU Main on this server wipe will be global? Every month a global wipe?

tough bane
wary nimbus
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Hi, I have evasion ban, What is it?

compact parcel